0:00:02 > 0:00:04How often have you watched the news and seen disasters?
0:00:04 > 0:00:06- NEWS REPORTER:- The sea rose up 20 feet, flooding the area.
0:00:06 > 0:00:07And tragedies?
0:00:07 > 0:00:10- NEWS REPORTER:- The bomb exploded at about 3.10pm this afternoon.
0:00:10 > 0:00:13But what if you were caught up in the events?
0:00:13 > 0:00:14GUNFIRE
0:00:14 > 0:00:18I've been out there and checked so many bodies, and she's not there.
0:00:18 > 0:00:21And now, inspired by your past,
0:00:21 > 0:00:23you're on a mission to help someone today...
0:00:23 > 0:00:25We'd like to help someone, obviously,
0:00:25 > 0:00:28that's been through something similar as ourselves.
0:00:28 > 0:00:32Hopefully, I'll be able to help him to achieve some of his goals.
0:00:32 > 0:00:36..someone who has no idea that this life-changing gift is coming.
0:00:36 > 0:00:39- Oh! I don't know what to say! - APPLAUSE
0:00:39 > 0:00:41Hiya.
0:00:41 > 0:00:43CHEERING
0:00:43 > 0:00:44Thank you so much.
0:00:44 > 0:00:48We're here today to surprise somebody very special.
0:00:50 > 0:00:53This is Going Back, Giving Back.
0:00:56 > 0:00:58It's August, 2011.
0:00:58 > 0:01:00SIRENS BLARE
0:01:00 > 0:01:03Violence has erupted on the streets of the capital...
0:01:03 > 0:01:05We've just been attacked.
0:01:05 > 0:01:07A rock has come through the window.
0:01:07 > 0:01:10..businesses are ransacked and torched...
0:01:10 > 0:01:14Oh, my God! I don't know why people do this!
0:01:14 > 0:01:16..livelihoods destroyed...
0:01:16 > 0:01:18There are flames going up the building.
0:01:18 > 0:01:20You know, ten minutes longer in that building
0:01:20 > 0:01:22and we would have been dead.
0:01:22 > 0:01:24..scores of families made homeless...
0:01:24 > 0:01:26He's a child.
0:01:26 > 0:01:31His precious things are here that he's lost that you can't get back.
0:01:31 > 0:01:32..neighbourhoods shattered...
0:01:32 > 0:01:35This is an attack on people who are now standing
0:01:35 > 0:01:37on the streets homeless.
0:01:37 > 0:01:40..in scenes that could have come from the Blitz.
0:01:40 > 0:01:42I've never seen anything like it in my life.
0:01:42 > 0:01:44It was absolutely devastating.
0:01:44 > 0:01:48The arson attack on this family-run furniture shop in Croydon becomes
0:01:48 > 0:01:51a symbol of the riots.
0:01:51 > 0:01:54That's our five generations, 1867,
0:01:54 > 0:01:57burnt to pieces because there's no law and order on the streets.
0:02:02 > 0:02:05But out of the destruction came defiance.
0:02:06 > 0:02:09A broom army of volunteers to the rescue.
0:02:09 > 0:02:10We want our streets back.
0:02:10 > 0:02:13This is where we live, and this is our community,
0:02:13 > 0:02:17and it's not for us to be bullied out of it by a group of criminals.
0:02:17 > 0:02:21Six years on, one of the brothers whose furniture shop burnt down
0:02:21 > 0:02:23wants to say thank you to the community
0:02:23 > 0:02:25which rallied around him...
0:02:25 > 0:02:29The support that we had after the fire was so tremendous.
0:02:29 > 0:02:32You feel that you just want to do something for the people
0:02:32 > 0:02:34that helped us.
0:02:35 > 0:02:38..by giving back to someone who did so much to help.
0:02:39 > 0:02:41Oh, my days!
0:02:41 > 0:02:43Why's there so many people outside?
0:02:43 > 0:02:45Oh, gosh, I can't even...
0:02:45 > 0:02:47CHEERING AND APPLAUSE
0:02:54 > 0:02:58During the London riots of 2011, shocking images
0:02:58 > 0:03:02of the Reeves family store being engulfed by hundred-foot flames
0:03:02 > 0:03:04were beamed all over the world.
0:03:04 > 0:03:07The family store in the heart of Croydon had been on the same site
0:03:07 > 0:03:09for almost 150 years.
0:03:09 > 0:03:11It was completely gutted in the blaze,
0:03:11 > 0:03:16and became a symbol of the chaos and disruption caused by the rioters.
0:03:18 > 0:03:21I've come to meet 61-year-old Trevor who runs the family business
0:03:21 > 0:03:24along with his dad and brother.
0:03:24 > 0:03:26Hi, how are you. Good to see you.
0:03:26 > 0:03:28- You too. Come in.- Thank you.
0:03:30 > 0:03:33The furniture shop was founded by his great-great-grandfather
0:03:33 > 0:03:36back in 1867.
0:03:36 > 0:03:39Situated on a busy junction in south London,
0:03:39 > 0:03:42the shop, that was a familiar landmark for many in the capital,
0:03:42 > 0:03:46was destroyed in a matter of hours, devastating the family.
0:03:47 > 0:03:51How did you feel when that happened to your pride and joy, if you like?
0:03:51 > 0:03:54- Were you angry?- I found myself having violent swings of emotion.
0:03:54 > 0:03:58You know, you were really angry one minute and then it was just despair.
0:03:58 > 0:04:00All that history, you know?
0:04:00 > 0:04:02My father worked his life in the business
0:04:02 > 0:04:06and built it up in the '80s from practically nothing
0:04:06 > 0:04:09to where it was then, and all the previous history.
0:04:09 > 0:04:12There's a lot of weight on these shoulders for me and my brother
0:04:12 > 0:04:15and my father. It wasn't an easy time.
0:04:17 > 0:04:21News of the fire at the iconic furniture store spread quickly
0:04:21 > 0:04:23and produced an overwhelming response.
0:04:24 > 0:04:27The next day you turn up and all the staff have turned up,
0:04:27 > 0:04:30and there's people everywhere and the police are trying to keep people
0:04:30 > 0:04:32out of the shop because it's a crime scene
0:04:32 > 0:04:35and they want to come in and they want to help clear up.
0:04:35 > 0:04:37But is it true that people were coming from far and wide
0:04:37 > 0:04:41because they'd bought stuff in your store maybe 20, 30 years before?
0:04:41 > 0:04:42Well, it's a generational thing.
0:04:42 > 0:04:44When you've been somewhere for, sort of...
0:04:44 > 0:04:47Well, at that time it was 140, 145 years,
0:04:47 > 0:04:51you've got three generations of people potentially
0:04:51 > 0:04:52that can be there.
0:04:52 > 0:04:54We had a chap come down from Leicestershire.
0:04:54 > 0:04:56He came down from Leicestershire and he said,
0:04:56 > 0:04:59"I want to buy a wardrobe and I'm not going to buy a wardrobe unless
0:04:59 > 0:05:02"your dad signs it on the back."
0:05:02 > 0:05:04Right, OK. Where's Dad?
0:05:04 > 0:05:06We need the sale, where is he? Come on!
0:05:08 > 0:05:11The way the community came together and helped the family when they
0:05:11 > 0:05:13needed it most had a huge impact on Trevor.
0:05:15 > 0:05:17What's prompting you to want to give something back today?
0:05:17 > 0:05:21The support that we had after the fire was so tremendous.
0:05:21 > 0:05:25You know, you feel like you just want to do something for the people
0:05:25 > 0:05:28- that helped us.- So what sort of person would you like to help?
0:05:28 > 0:05:31Well, it's got to be someone from the community, I think,
0:05:31 > 0:05:33because it was so strong.
0:05:33 > 0:05:36I think we can hopefully do that but in order for you to give back,
0:05:36 > 0:05:38I think first we need to go back,
0:05:38 > 0:05:40so that involves you jumping in the car with me.
0:05:40 > 0:05:42- Is that all right? - Yeah, that's fine.
0:05:42 > 0:05:43Come on, let's go for it.
0:05:46 > 0:05:49We're taking Trevor back to the summer of 2011 -
0:05:49 > 0:05:51to the shattering evening when he witnessed
0:05:51 > 0:05:53his family's livelihood destroyed.
0:05:54 > 0:05:58This is a journey you've made before many times.
0:05:58 > 0:06:00Any idea where we're going?
0:06:00 > 0:06:02Well, judging by the initial direction
0:06:02 > 0:06:04we're probably going to work,
0:06:04 > 0:06:08which is, you know, Croydon, where the store is.
0:06:08 > 0:06:11The shop is so well known they even named the street
0:06:11 > 0:06:13and tram stop after it, Reeves Corner.
0:06:15 > 0:06:17Because your family and Croydon go back many,
0:06:17 > 0:06:21- well, many, many generations? - Yeah, five generations.
0:06:21 > 0:06:25My great-great-grandfather came from Sherborne in Dorset.
0:06:25 > 0:06:29Trevor's great-great-grandfather Edwin arrived in Croydon in 1867.
0:06:30 > 0:06:34He opened Ye Olde Curiositie Shoppe, selling household goods.
0:06:39 > 0:06:42Trevor's grandfather William Thomas took over the business.
0:06:43 > 0:06:47Trevor's dad, Morris, then inherited it in the early '80s,
0:06:47 > 0:06:50transforming the store into one that buys and sells furniture.
0:06:51 > 0:06:54What was it like for you as a child growing up with it?
0:06:54 > 0:06:56The whole place was just wonderful as a kid.
0:06:56 > 0:06:59I remember going to my grandfather's office,
0:06:59 > 0:07:02William Thomas's office, and the only thing I'd want to go for
0:07:02 > 0:07:04is his drawer because he always kept
0:07:04 > 0:07:05a packet of mints in his drawer.
0:07:05 > 0:07:09And the company seal, he kept the company seal in his drawer.
0:07:09 > 0:07:12And I used to love putting bits of paper and pressing it and out would
0:07:12 > 0:07:15come the imprint of E Reeves Ltd.
0:07:15 > 0:07:16How fantastic!
0:07:16 > 0:07:19It was just the sort of thing you only use for legal documents
0:07:19 > 0:07:21and there was this wretched four-year-old
0:07:21 > 0:07:25coming and stamping everything!
0:07:25 > 0:07:28The furniture store wasn't just a business, it was also their home.
0:07:28 > 0:07:31Trevor grew up in a flat above the shop where he lived with his dad,
0:07:31 > 0:07:34Morris, mum Kathleen and brother Graham.
0:07:36 > 0:07:41I lived above the shop for probably about 15 years of my life.
0:07:41 > 0:07:44- Gosh.- Various guises above there.
0:07:44 > 0:07:47I bet you were popular with girlfriends' families, weren't you?
0:07:47 > 0:07:50I couldn't possibly comment. Couldn't possibly comment!
0:07:50 > 0:07:52He'll be a good catch.
0:07:52 > 0:07:55- We can kit out our house. - Yeah, kit out our house.
0:07:55 > 0:07:57We've got plenty of places to sleep!
0:07:59 > 0:08:02But everything changed in August 2011.
0:08:06 > 0:08:10The London riots were sparked by the police killing of Mark Duggan
0:08:10 > 0:08:15in Tottenham, North London, on Thursday the 4th of August 2011.
0:08:15 > 0:08:17A peaceful protest on a Saturday turned to violence
0:08:17 > 0:08:20against the police.
0:08:23 > 0:08:26By Monday the riots were spreading to South London.
0:08:26 > 0:08:29Trevor got a phone call alerting him that people
0:08:29 > 0:08:31were gathering around his furniture store.
0:08:31 > 0:08:33He rushed straight there.
0:08:35 > 0:08:38- So I knew there was something going on.- Yeah.
0:08:38 > 0:08:40But you never quite know what.
0:08:40 > 0:08:43You drive down here and you know the shop is just around the corner and
0:08:43 > 0:08:45your heart's in your mouth thinking,
0:08:45 > 0:08:48"Crikey, what on earth am I going to find when I get there?"
0:08:48 > 0:08:53As Trevor arrived at about 7.30 on that fateful evening six years ago,
0:08:53 > 0:08:55the scene is one he'll never forget.
0:08:55 > 0:08:58As I walked in, there were all the crowds
0:08:58 > 0:09:00around the outside of the store here.
0:09:00 > 0:09:02They were smashing the windows.
0:09:02 > 0:09:04It was total mayhem going on out here.
0:09:06 > 0:09:09Rioters started looting Trevor's family shop.
0:09:09 > 0:09:11Just before nine o'clock,
0:09:11 > 0:09:13the arsonist is captured here on CCTV
0:09:13 > 0:09:16at the top of the screen setting fire to the building.
0:09:16 > 0:09:20There's something burning in his hand. He touches it to a sofa.
0:09:20 > 0:09:24You see the smoke and then you realise
0:09:24 > 0:09:27that someone's lit something.
0:09:27 > 0:09:29A passer-by is filming.
0:09:29 > 0:09:32I can't believe this. This building is...
0:09:32 > 0:09:35I've never seen anything like this in my life, ever.
0:09:35 > 0:09:38It's crazy. Like, proper.
0:09:38 > 0:09:41It's going to burst. It's going to pop through.
0:09:46 > 0:09:49What is wrong with people, man? This is just sick.
0:09:55 > 0:09:58Trevor sees his shop going up in flames,
0:09:58 > 0:10:00unable to do anything to help.
0:10:00 > 0:10:03It's going to go, it's just not going to be there in three or four
0:10:03 > 0:10:05hours' time and I was absolutely right.
0:10:05 > 0:10:08The place went up with such ferocity.
0:10:08 > 0:10:12- Did you watch it?- Oh, yeah, I've got pictures on my phone of the fire.
0:10:14 > 0:10:16But the nightmare is only just beginning.
0:10:16 > 0:10:19With the shop now engulfed by an inferno of flames,
0:10:19 > 0:10:22the fire starts to spread and everyone realises
0:10:22 > 0:10:25someone is trapped in a neighbouring flat.
0:10:27 > 0:10:29Monika Konczyk runs to the window screaming for help.
0:10:31 > 0:10:34Locals ignore police warnings to stay back
0:10:34 > 0:10:38and defy thick smoke and heat to lay out cushions below.
0:10:38 > 0:10:40They yell at her to jump.
0:10:40 > 0:10:44Facing the prospect of burning to death, Monika jumps for her life.
0:10:49 > 0:10:53Incredibly, she is caught by a fireman below and escapes unharmed.
0:11:03 > 0:11:05As their shop burned down in front of them,
0:11:05 > 0:11:09Trevor and his brother Graham were interviewed on the BBC.
0:11:09 > 0:11:11Five generations, 1867,
0:11:11 > 0:11:15burnt to pieces because there's no law and order on the streets.
0:11:15 > 0:11:18That's Croydon and it's a shame, but we'll rebuild it,
0:11:18 > 0:11:23we'll be back in business and our furniture from our other store
0:11:23 > 0:11:27will still go out tomorrow morning and all the people who we've taken
0:11:27 > 0:11:30the money from, we're going to deliver their furniture tomorrow.
0:11:34 > 0:11:37Today, this desolate land is the site of the former
0:11:37 > 0:11:39Reeves furniture store.
0:11:40 > 0:11:43It's hard to imagine, standing here now
0:11:43 > 0:11:45that there was, what a three-storey furniture store here?
0:11:45 > 0:11:49Yeah, a three-storey furniture store, yes. It's a...
0:11:49 > 0:11:51I can visualise it now.
0:11:51 > 0:11:54- Just over there is where the desk used to be...- Gosh.
0:11:54 > 0:11:55..opposite the door.
0:11:55 > 0:11:58I can see it all there, all slightly different levels
0:11:58 > 0:12:01from the old properties and the stairs going up
0:12:01 > 0:12:03to the Aladdin's cave upstairs.
0:12:03 > 0:12:06- There's a lot of history in this place.- Of course.- A lot of history.
0:12:06 > 0:12:09This empty space reminds Trevor every day of what happened that
0:12:09 > 0:12:12terrible night, but the family have managed to rebuild their business.
0:12:12 > 0:12:15Fortunately, the Reeves owned another building
0:12:15 > 0:12:17over the road which they used to store stock.
0:12:17 > 0:12:20This is where they've set up shop now.
0:12:20 > 0:12:22Well, as I can see, right behind your shoulders,
0:12:22 > 0:12:24- it's back in business.- Yes.
0:12:24 > 0:12:26It looks great, the new store.
0:12:26 > 0:12:28We're very proud of where we've managed to get back to,
0:12:28 > 0:12:30we've just got to fight our way onwards.
0:12:30 > 0:12:32- Shall we take a look?- Yeah, why not? - Come on, let's go.
0:12:34 > 0:12:38Working inside the new store is Trevor's 86-year-old dad Morris.
0:12:38 > 0:12:41He came out of retirement after 16 years
0:12:41 > 0:12:44to help his sons restore the business.
0:12:44 > 0:12:47- How are you?- Hello.- Very nice to see you.- And you.
0:12:47 > 0:12:50He too has vivid memories of that shocking night, but unlike Trevor,
0:12:50 > 0:12:52he didn't find out through a phone call.
0:12:52 > 0:12:55Instead, he'd just returned from a celebration dinner when he turned on
0:12:55 > 0:12:59the news to see reports of a building consumed by flames.
0:13:02 > 0:13:06I saw on television and I thought, "Well, that's not my shop."
0:13:06 > 0:13:10And of course it was. And then the rest is history, I suppose.
0:13:10 > 0:13:11How did you feel?
0:13:11 > 0:13:13Funnily enough, the doctor rang me up and said,
0:13:13 > 0:13:15"Don't have a heart attack."
0:13:15 > 0:13:17And he actually did do that.
0:13:17 > 0:13:20He said, "I know it's your shop going down, but just be careful."
0:13:20 > 0:13:24The following morning, well, I remember the drive down here.
0:13:24 > 0:13:28It is a thing you never forget.
0:13:28 > 0:13:29And then I saw the devastation.
0:13:31 > 0:13:34That morning, Morris was interviewed for the national news.
0:13:36 > 0:13:40I've worked all my life in them, developing the store,
0:13:40 > 0:13:46serving Croydon and it's utterly, completely shattering,
0:13:46 > 0:13:49mind-blowing that somebody can do this.
0:13:50 > 0:13:54I mean, it's been through two world wars,
0:13:54 > 0:13:57it's been through the deep depression in the 1930s,
0:13:57 > 0:14:02in the '80s and it wasn't touched.
0:14:02 > 0:14:03Yet, this has happened.
0:14:07 > 0:14:09How do you feel now when you look over at that site?
0:14:09 > 0:14:13Very sad because I spent half my life in that building
0:14:13 > 0:14:17and to see it go was heart-rending, really.
0:14:17 > 0:14:21The date itself is a happy day and a sad day for you.
0:14:21 > 0:14:23- Yes, definitely.- Because it's your wedding anniversary.
0:14:23 > 0:14:27My wedding anniversary. Well, I shall never forget the date!
0:14:27 > 0:14:29That's true!
0:14:30 > 0:14:33No, it's a happy and a terrible day.
0:14:33 > 0:14:36But you have to move on and we put all our energy
0:14:36 > 0:14:40into the remaining shop, which we're quite proud of.
0:14:41 > 0:14:44The family business has now recovered.
0:14:44 > 0:14:47Both Trevor and his dad Morris agree this wouldn't have been
0:14:47 > 0:14:49possible without the overwhelming support
0:14:49 > 0:14:53from people living nearby and strangers further afield.
0:14:55 > 0:14:58The community was tremendous. They gave us full support.
0:14:58 > 0:15:03In fact, where I live, a whole row came and bought things from us.
0:15:04 > 0:15:07Did you ever think about giving up?
0:15:07 > 0:15:09Never. No.
0:15:09 > 0:15:10No, that's not my nature.
0:15:10 > 0:15:13And how do you feel about your son wanting to
0:15:13 > 0:15:15give something back to someone?
0:15:15 > 0:15:16Yes, well, that's a good idea.
0:15:18 > 0:15:19I don't know what is in his mind,
0:15:19 > 0:15:22but I'm sure anything that he says and does
0:15:22 > 0:15:26will be fantastic because that's what he is.
0:15:26 > 0:15:28Hey, check it out, you've got Father's approval.
0:15:28 > 0:15:31See? It was worth bringing me in here.
0:15:32 > 0:15:36- No, the community was so strong and behind us...- Yeah.
0:15:36 > 0:15:40..with the common goal against the people that rioted.
0:15:40 > 0:15:43They took something from their community away
0:15:43 > 0:15:46which was that building that people had had generations with
0:15:46 > 0:15:48and they were so strong and so supportive of us,
0:15:48 > 0:15:52that if we have the opportunity, it's the right thing to do.
0:15:52 > 0:15:53You've definitely got the opportunity.
0:15:53 > 0:15:57- We're on a little voyage today as well, we're on our travels.- Good.
0:15:57 > 0:15:59So it's time for you and me to get back in the car
0:15:59 > 0:16:01and we'll say thank you very much.
0:16:01 > 0:16:03I'm gutted, because I bought a sofa last week.
0:16:03 > 0:16:06If I knew we were coming here, I would have got one here.
0:16:06 > 0:16:08- I had the van as well! - Oh, drat!
0:16:08 > 0:16:11- We'd even have given you discount! - Oh, no!
0:16:11 > 0:16:14- Very nice to see you.- And you. - Come on, let's go.
0:16:15 > 0:16:19Remembering what his family lost in the 2011 riots and how the community
0:16:19 > 0:16:21spirit pulled them through,
0:16:21 > 0:16:24is what's motivating Trevor to want to give back.
0:16:27 > 0:16:31We think we've found someone who he'll want to help.
0:16:31 > 0:16:35The night of the London riots had a huge impact on Fatima Koroma.
0:16:35 > 0:16:37Appalled by the devastation,
0:16:37 > 0:16:40she was straight on the streets of Croydon to help clean up,
0:16:40 > 0:16:42kids and broom in tow.
0:16:45 > 0:16:49Living through the riots also motivated Fatima to want to help the
0:16:49 > 0:16:51vulnerable in the community and she now runs a food bank.
0:16:53 > 0:16:54That's yours today.
0:16:54 > 0:16:58- Is it?- Yeah Unless you need something.....
0:16:58 > 0:17:01She thinks we're making a programme about Croydon after the London riots
0:17:01 > 0:17:05and has no idea that she could be in line for a generous gift.
0:17:14 > 0:17:17We've taken Trevor back to the summer of 2011,
0:17:17 > 0:17:20but now I'm taking him back much, much further.
0:17:22 > 0:17:25So have you got any idea where we're going now?
0:17:25 > 0:17:29- No idea at all.- It's going to be a real voyage of discovery for you,
0:17:29 > 0:17:31that's all I'll say.
0:17:31 > 0:17:34Through hours of painstaking research,
0:17:34 > 0:17:37we believe we have discovered an extraordinary parallel
0:17:37 > 0:17:39between Trevor's great-great-grandfather
0:17:39 > 0:17:43who founded the family business and the London rioters.
0:17:44 > 0:17:47And how much do you know about the great great-grandfather, isn't it?
0:17:47 > 0:17:50Great-great-grandfather - Edwin Reeves.
0:17:50 > 0:17:53I know that he was an imposing gentlemen.
0:17:53 > 0:17:57We have a picture of him with his Abraham Lincoln stovepipe hat
0:17:57 > 0:18:01and his cigar and his Abe Lincoln beard.
0:18:01 > 0:18:04- So he obviously was the, you know, businessman...- Yeah.
0:18:04 > 0:18:06..the powerful man then.
0:18:09 > 0:18:13Edwin came from Sherborne in Dorset and was a cooper by trade.
0:18:13 > 0:18:16Traditionally coopers were craftsmen employed by breweries and
0:18:16 > 0:18:21distilleries to make slatted wooden casks and barrels bound with metal
0:18:21 > 0:18:24hoops to store beer, wine and spirits.
0:18:24 > 0:18:27It was a highly skilled and physically demanding job
0:18:27 > 0:18:29that took four years of apprenticeship training.
0:18:35 > 0:18:39Edwin left Sherborne in the 1860s to travel to London.
0:18:39 > 0:18:42We've come to the market town of Guildford in Surrey,
0:18:42 > 0:18:4530 miles west of Croydon, where Edwin stayed for a few months.
0:18:47 > 0:18:49So why have I brought you here, do you reckon?
0:18:49 > 0:18:54Well, there's something in the family that says that Edwin Reeves,
0:18:54 > 0:18:59my great-great-grandfather made his journey to Croydon via Guildford.
0:18:59 > 0:19:02- He did. - And that is about as much as I know.
0:19:02 > 0:19:04Well, you're about to find out a great deal more.
0:19:04 > 0:19:07- This is David Rose. Hi, David. - Hello, hello.- Good to see you.
0:19:07 > 0:19:09- He's a local historian. - Nice to meet you.- Hi there.
0:19:09 > 0:19:11So, Edwin, great-great-grandfather.
0:19:11 > 0:19:13We know quite a bit about him, don't we?
0:19:13 > 0:19:18We do. He came to Guildford some time after 1861.
0:19:18 > 0:19:20He comes to Guildford actually when the town
0:19:20 > 0:19:22was almost on the point of crisis,
0:19:22 > 0:19:25because every November 5th on Bonfire Night,
0:19:25 > 0:19:27Guildford joined in with the revelries
0:19:27 > 0:19:29as everywhere else did in the country,
0:19:29 > 0:19:31but in fact things got really boisterous here.
0:19:33 > 0:19:37In 1865, the Guy riots also took place on Boxing Day.
0:19:37 > 0:19:39Men armed with clubs and flaming torches
0:19:39 > 0:19:42marched through town, lighting fires and causing destruction
0:19:42 > 0:19:43along the way.
0:19:43 > 0:19:45So what happened to Edwin, then?
0:19:45 > 0:19:49Well, it seems as if he somehow got caught up into events
0:19:49 > 0:19:52that took place, known as the Guildford Guy Riots.
0:19:52 > 0:19:58- OK.- And he, sort of, didn't come off too well because of that.
0:19:58 > 0:20:02- Where did he end up? - Well, he was arrested.
0:20:02 > 0:20:07And he was taken to what is now called the Guildhall.
0:20:07 > 0:20:09On the 5th of January 1866,
0:20:09 > 0:20:12Edwin and three other men came before the mayor of Guildford
0:20:12 > 0:20:16at the town hall, charged with assault and actual bodily harm.
0:20:16 > 0:20:19- So this is it.- An amazing building, isn't it?- It really is.
0:20:19 > 0:20:23You can feel the history oozes out of the panels, doesn't it?
0:20:23 > 0:20:27- And this is where Edwin ended up? - He would have come here, yes.
0:20:29 > 0:20:31What happened was the magistrate sitting here
0:20:31 > 0:20:35decided that their case had to be dealt with by jury.
0:20:35 > 0:20:38Three of the four were found guilty, including your
0:20:38 > 0:20:41- great-great-grandfather. - Oh, dear.- Sent to prison?
0:20:41 > 0:20:47This here is actually a document that records their time,
0:20:47 > 0:20:52as you can see it there, and you'll find that Reeves' name is down here.
0:20:52 > 0:20:55- Perhaps you might be able to see it. - Yes, there's Edwin.
0:20:55 > 0:20:58- There was Edwin Reeves. - "Assaulting of occasion..."
0:20:58 > 0:21:00"Occasion and actual bodily harm."
0:21:00 > 0:21:02Actual bodily harm.
0:21:02 > 0:21:04What a horrible drunken person he must've been on
0:21:04 > 0:21:05that particular night!
0:21:05 > 0:21:08He's sent to prison for a year...
0:21:08 > 0:21:10- A year.- ..with hard labour.
0:21:10 > 0:21:12Can you imagine? The magistrate would be sitting here looking at my
0:21:12 > 0:21:14great-grandfather, wagging his finger
0:21:14 > 0:21:16as he sends him down for a year.
0:21:16 > 0:21:19- Blimey, that's a bit frightening, really.- It is, isn't it?
0:21:21 > 0:21:25But, convicted rioter Edwin was about to be thrown a lifeline.
0:21:27 > 0:21:32So this is an editorial column that the newspaper wrote after Reeves
0:21:32 > 0:21:35was sent to prison and interestingly,
0:21:35 > 0:21:38it's almost taking pity on him.
0:21:39 > 0:21:44"We confess that we feel for these three men something akin to pity.
0:21:44 > 0:21:47"We would, if we could, have placed in the dock beside them others more
0:21:47 > 0:21:49"guilty than they."
0:21:49 > 0:21:52It's kind of basically saying that he was probably in the wrong place
0:21:52 > 0:21:55- at the wrong time and got mixed up in all of this...- Yes...
0:21:55 > 0:21:58..when really there were other people more guilty than he.
0:21:58 > 0:22:01Yes, he paid a heavy price just for being where he was and getting
0:22:01 > 0:22:03- involved in it all.- Yeah.
0:22:03 > 0:22:05In this, it appears the community felt Edwin
0:22:05 > 0:22:09had indeed paid a high price for getting mixed up in the riots.
0:22:10 > 0:22:13I think the town felt that because the riots had gone on for a lot
0:22:13 > 0:22:17longer than he was here, he was only in Guildford a short amount of time,
0:22:17 > 0:22:20- he got caught up at the end... - Caught up...
0:22:20 > 0:22:22At the end of this.
0:22:22 > 0:22:26Edwin came out of prison in 1867, the same year he established what
0:22:26 > 0:22:29would become the family furniture shop.
0:22:31 > 0:22:34People have taken pity on him, he's come out,
0:22:34 > 0:22:36he's packed his family. "Right, OK, we're off."
0:22:36 > 0:22:38"Croydon here we come. We're going to go
0:22:38 > 0:22:40"and we're going to start something."
0:22:40 > 0:22:42The town of Guildford and what have you
0:22:42 > 0:22:44have given back to him the ability to be able to say,
0:22:44 > 0:22:46"OK, you've had a bit of a hard time and everything,
0:22:46 > 0:22:49"you made a few mistakes, now get on, start yourself again."
0:22:49 > 0:22:51- Fascinating, isn't it? - It's amazing, yeah.
0:22:54 > 0:22:57Well, what a day it's been for Trevor digging into his past.
0:22:57 > 0:23:01I think he has found it fascinating, also quite overwhelming.
0:23:01 > 0:23:04You know, the memories of his own store burning down six years ago now
0:23:04 > 0:23:07are still very raw. I was hoping that by going back
0:23:07 > 0:23:10and finding out more about his great-great-grandfather
0:23:10 > 0:23:13and how he managed to turn his life from bad to good,
0:23:13 > 0:23:15it would reinforce that desire in Trevor
0:23:15 > 0:23:17to want to help someone else.
0:23:17 > 0:23:20We think we've found someone within his community whose
0:23:20 > 0:23:22story will really move him.
0:23:25 > 0:23:29Fatima Koroma was deeply affected by the riots of 2011 and vowed to do
0:23:29 > 0:23:33something to help her home town of Croydon get back on its feet.
0:23:37 > 0:23:39Along with hundreds of citizens around the capital,
0:23:39 > 0:23:42she opened her front door and descended onto the streets
0:23:42 > 0:23:46to fight back, armed with goodwill, brooms and elbow grease.
0:23:48 > 0:23:52Just as the looters and the rioters have been on a wrecking spree,
0:23:52 > 0:23:56so these people have sought to put it right.
0:23:56 > 0:23:58They've been dubbed the Broom Army
0:23:58 > 0:24:01and they're at work across the capital.
0:24:01 > 0:24:05Fatima's dedication to her home town didn't stop there.
0:24:05 > 0:24:08The riots shone a light on the gaping social division
0:24:08 > 0:24:12in the community. She wanted to help and set up a food bank.
0:24:14 > 0:24:17When the riots happened, it showed there was a real need.
0:24:17 > 0:24:21It showed there was a, you know, a real large group of marginalised
0:24:21 > 0:24:23people and food poverty was an actual problem
0:24:23 > 0:24:26that we didn't actually realise how big it was.
0:24:26 > 0:24:30For the last six years, Fatima has devoted her life to establishing
0:24:30 > 0:24:32the food bank and helping others.
0:24:32 > 0:24:35Peanut butter is a big request.
0:24:35 > 0:24:37And chicken in white sauce.
0:24:37 > 0:24:41I think Fatima genuinely cares about the people who come here and ask
0:24:41 > 0:24:43Fatima for support and help,
0:24:43 > 0:24:46because I find that she genuinely has helped me.
0:24:47 > 0:24:49But it hasn't always been easy for her.
0:24:49 > 0:24:52She's had to get by with little in the way of income,
0:24:52 > 0:24:55at the same time as bringing up three children as a single mum.
0:25:01 > 0:25:02My mum's been working so hard.
0:25:02 > 0:25:06She started this in 2011 and she's just kept on striving to do her best
0:25:06 > 0:25:08to just keep on doing what she's doing.
0:25:08 > 0:25:09And she still hasn't stopped.
0:25:09 > 0:25:12I wash every day. I don't mind whose day it is.
0:25:13 > 0:25:15Yes, she always works hard.
0:25:15 > 0:25:18She's selfless. She only usually worries about everyone else
0:25:18 > 0:25:20and sometimes forgets to think about herself.
0:25:20 > 0:25:23You know, there are good people out there in the world and it's nice to
0:25:23 > 0:25:25know my mum's one of them.
0:25:25 > 0:25:29I guess I just like doing stuff that helps people.
0:25:29 > 0:25:34You, I just... Yeah, I just like doing what I do.
0:25:34 > 0:25:36I enjoy making people happy.
0:25:36 > 0:25:38I enjoy seeing people happy, you know,
0:25:38 > 0:25:40and I think that's why I continue doing it.
0:25:41 > 0:25:45Fatima's selfless devotion to the community during and after the riots
0:25:45 > 0:25:47should appeal to Trevor.
0:25:47 > 0:25:50He wants to give back to someone locally and we think her story will
0:25:50 > 0:25:52resonate with him.
0:25:54 > 0:25:56Yeah, it's going to be a really interesting...
0:25:56 > 0:25:59A really interesting chat with her.
0:25:59 > 0:26:03We've all had a common experience so we're going to see how we can
0:26:03 > 0:26:05actually make things link together.
0:26:05 > 0:26:07I'm looking forward to it.
0:26:07 > 0:26:10Fatima's food bank is right in the heart of Croydon town centre,
0:26:10 > 0:26:12very close to the House of Reeves.
0:26:13 > 0:26:16- Morning! - Good morning!
0:26:16 > 0:26:20Despite being neighbours, Fatima and Trevor have never met.
0:26:20 > 0:26:23Welcome to our little corner.
0:26:23 > 0:26:25It is a little corner, indeed.
0:26:25 > 0:26:29She thinks we're making a programme about Croydon after the London riots
0:26:29 > 0:26:31and is completely unaware that she could be in line
0:26:31 > 0:26:33- for a generous gift. - You're getting a lot of donations.
0:26:33 > 0:26:36How do you...? You obviously don't fit it in, do you?
0:26:36 > 0:26:38- No, we don't. - Because you get overflowed.
0:26:38 > 0:26:42But what is the wonderful thing about in here,
0:26:42 > 0:26:44is we can have that much food one minute,
0:26:44 > 0:26:46and the next thing we don't have nothing.
0:26:46 > 0:26:50There's peaks when you get lots of people needing the food.
0:26:50 > 0:26:52And then it just goes.
0:26:52 > 0:26:54Impressed by Fatima's food bank,
0:26:54 > 0:26:58Trevor wants to learn more about how that fateful night in 2011
0:26:58 > 0:27:01encouraged her to reach out to the community.
0:27:01 > 0:27:04Did you have any idea something might be kicking off in Croydon?
0:27:04 > 0:27:06Never, never. No sign.
0:27:06 > 0:27:12I mean, we'd all heard about the young man in North London.
0:27:12 > 0:27:17- Yeah.- But to say it was going to bring a riot to Croydon, no.
0:27:17 > 0:27:19I had no idea.
0:27:19 > 0:27:21Trouble was spreading across the capital.
0:27:21 > 0:27:24Fatima had gone shopping in Croydon town centre with her daughter,
0:27:24 > 0:27:27who was only ten at the time.
0:27:27 > 0:27:29She realised something was terribly wrong,
0:27:29 > 0:27:31and fearing for the safety of her and her child,
0:27:31 > 0:27:33got home as fast as she could.
0:27:33 > 0:27:37As soon as she got indoors, Fatima turned on the TV.
0:27:39 > 0:27:41- NEWS REPORTER:- A massive blaze is burning in Croydon
0:27:41 > 0:27:44in South London after a furniture store was set alight.
0:27:45 > 0:27:48And then we started getting the report.
0:27:48 > 0:27:51Yeah, that everything was going on in Croydon
0:27:51 > 0:27:53down at Reeves' Corner and all that.
0:27:53 > 0:27:56Yeah, that was scary. But there was that big flame.
0:27:56 > 0:27:58And it was like you recognised where it was straightaway,
0:27:58 > 0:28:01even before they'd said, "Oh, it's Reeves furniture shop."
0:28:01 > 0:28:03So the next day when it had all sort of calmed down,
0:28:03 > 0:28:06what was left of our shop was sitting there smouldering
0:28:06 > 0:28:09and we decided it was time to do something.
0:28:09 > 0:28:13There were the odd reports about clean-ups happening and my kids,
0:28:13 > 0:28:15I was, like, "Look, this is what's going on."
0:28:15 > 0:28:18And I think it was important for me to...
0:28:18 > 0:28:20You know, to teach them that everyone's
0:28:20 > 0:28:23got to, kind of, pull in and fix this.
0:28:23 > 0:28:27Yeah, everyone's been hit like this, so let's sort it all out.
0:28:27 > 0:28:32And they were scared. So I think it was a way of showing them,
0:28:32 > 0:28:33"Look, there's nothing to fear.
0:28:33 > 0:28:36"This happened and now we're just going to fix it all up.
0:28:36 > 0:28:37"And we're just going to move on."
0:28:37 > 0:28:40- Just get back and sort ourselves out, yeah.- Yeah.
0:28:40 > 0:28:42Like, everywhere else I've lived, I've never said,
0:28:42 > 0:28:45"I've taken on ownership of that area as like a name."
0:28:45 > 0:28:48And I feel like I'm a proud Croydonian.
0:28:51 > 0:28:55While Trevor considers if Fatima is the right person to help and how,
0:28:55 > 0:28:57I'm off to meet Fatima's best friend, Arlene,
0:28:57 > 0:29:00to find out a bit more myself.
0:29:00 > 0:29:03I'm desperate to know, what's she really like?
0:29:03 > 0:29:05Fatima's so caring.
0:29:05 > 0:29:09I feel that she's a great asset to the community.
0:29:09 > 0:29:12It seems that she never seems to have any time for herself.
0:29:12 > 0:29:14You know, she's got three kids, and as you say,
0:29:14 > 0:29:15always helping in the community.
0:29:15 > 0:29:18I feel that's down to her being selfless
0:29:18 > 0:29:24and to know that she will go beyond for anybody.
0:29:24 > 0:29:27And above and beyond she went.
0:29:27 > 0:29:29In the aftermath of the riots,
0:29:29 > 0:29:31Fatima realised she could make a difference
0:29:31 > 0:29:33to hundreds of people's lives with her food bank.
0:29:34 > 0:29:38- After the riots, a lot of money was pumped into the area as well.- Yeah.
0:29:38 > 0:29:43That money allowed for certain other developments and the knock-on
0:29:43 > 0:29:46effects where people like myself, you know,
0:29:46 > 0:29:48the voluntary sector organisations,
0:29:48 > 0:29:52being able to do the work that they needed to do.
0:29:52 > 0:29:54After five years of running the service,
0:29:54 > 0:29:58Fatima wanted to do more for the people using the food bank -
0:29:58 > 0:30:00by helping them find jobs,
0:30:00 > 0:30:03giving advice with applications and interviews.
0:30:03 > 0:30:05So I concentrate on the low skill stuff.
0:30:05 > 0:30:08We're always going to need cleaners and we're always going to need,
0:30:08 > 0:30:09you know, the catering staff.
0:30:09 > 0:30:12- We'll always need people to move furniture around.- Exactly!
0:30:12 > 0:30:14So that's what we're focusing on.
0:30:15 > 0:30:18Fatima has been recognised for her work,
0:30:18 > 0:30:21having won Croydon's Civic and Guardian's Champion awards
0:30:21 > 0:30:24for her dedication to the community.
0:30:24 > 0:30:27You know, I always wanted to do something that was giving.
0:30:27 > 0:30:30I did kind of get a bit of a food bank lady label,
0:30:30 > 0:30:33- but at the same time, it's not a bad label.- Yeah.
0:30:33 > 0:30:36Because at the end of the day, someone's got to do it
0:30:36 > 0:30:39and the people that come in here need that support.
0:30:39 > 0:30:41You have a lot of fingers in a lot of pies.
0:30:41 > 0:30:44Well, that must divert an awful lot of your attention away
0:30:44 > 0:30:46from your family and everything.
0:30:46 > 0:30:48Well, no, because I just drag them in!
0:30:51 > 0:30:53With Trevor and Fatima getting along so well,
0:30:53 > 0:30:57it's time to let best friend Arlene in on our secret -
0:30:57 > 0:31:00that Fatima might be in line for a gift.
0:31:00 > 0:31:03You know she thinks we're making a programme about the community here
0:31:03 > 0:31:05in Croydon after the riots.
0:31:05 > 0:31:08Well, it's not the full story, because actually the show is called,
0:31:08 > 0:31:09Going Back, Giving Back.
0:31:09 > 0:31:12And we're going to be surprising her.
0:31:12 > 0:31:16Trevor, who she's meeting, he lost his store in the riots,
0:31:16 > 0:31:18- it burnt down.- OK.
0:31:18 > 0:31:21But he's been thinking a lot about that day and he's decided that he
0:31:21 > 0:31:25wants to help and give something back to somebody in the community,
0:31:25 > 0:31:28- and that's where your friend comes in.- OK, that's lovely.
0:31:28 > 0:31:30How do you think Trevor will be able to help her?
0:31:30 > 0:31:33Putting something in towards the centre
0:31:33 > 0:31:35and maybe something at home?
0:31:35 > 0:31:38She definitely deserves kind of me-time, doesn't she?
0:31:38 > 0:31:41Yeah, definitely. She works so hard.
0:31:41 > 0:31:43So it would be good if she could get something back.
0:31:43 > 0:31:46What will her reaction be like when we surprise her?
0:31:46 > 0:31:49She will be nervous but excited at the same time.
0:31:49 > 0:31:53- Really?- Yeah.- Is she going to scream?- Most probably.
0:31:53 > 0:31:55Good!
0:31:55 > 0:31:57- Can you keep it a secret? - Yes, I will.- Good.
0:32:00 > 0:32:03Arlene is clearly very proud of her friend Fatima,
0:32:03 > 0:32:05and how could she not be?
0:32:05 > 0:32:07You know, it's incredible to hear just how selfless she is,
0:32:07 > 0:32:11devoting her whole life to improving other people's lives.
0:32:11 > 0:32:14I just hope that Trevor is as bowled over by her generosity
0:32:14 > 0:32:17as I've been and I really hope we can pull off this surprise.
0:32:22 > 0:32:26Trevor has been inspired by Fatima who was so selfless in her desire
0:32:26 > 0:32:29to help people like him after the riots.
0:32:29 > 0:32:32But will he feel compelled to give something back to her?
0:32:32 > 0:32:35To help him make this vital decision,
0:32:35 > 0:32:38he's called a family conference with his dad and brother.
0:32:40 > 0:32:44I had a conversation with a lady called Fatima.
0:32:44 > 0:32:47She did a lot of work after the riots.
0:32:47 > 0:32:50She was out with her kids, sweeping up the day afterwards.
0:32:50 > 0:32:55So she has a direct involvement with our shared experience there,
0:32:55 > 0:32:58but not only that, it would appear that she's initiated a food bank.
0:32:58 > 0:33:02She's listened to people that come through the door,
0:33:02 > 0:33:05and then she's actually pushing back out into the community by trying
0:33:05 > 0:33:06to help these people.
0:33:06 > 0:33:11She's finding them interviews, she's finding them job experience.
0:33:11 > 0:33:13It just seems to me that she worked so hard
0:33:13 > 0:33:15and she has been working very hard,
0:33:15 > 0:33:18she's probably the best recipient I can think of.
0:33:18 > 0:33:20Since meeting Fatima, Trevor has been trying to find out
0:33:20 > 0:33:23what might help her centre and help her personally.
0:33:25 > 0:33:28She also seems to have a...
0:33:28 > 0:33:30Not enough time for herself.
0:33:30 > 0:33:32I know through the grapevine,
0:33:32 > 0:33:35I've heard that she's having some work done,
0:33:35 > 0:33:37or people coming to do stuff for her,
0:33:37 > 0:33:40so I think we might be able to help her.
0:33:40 > 0:33:42I can't think of anybody better.
0:33:42 > 0:33:46She does such a tremendous job for all the community.
0:33:46 > 0:33:47And all the things you've just now said,
0:33:47 > 0:33:49that I think she's an ideal choice.
0:33:49 > 0:33:52- What do you think, Graham? - Yeah, you've done all right there,
0:33:52 > 0:33:53I'll give you that. You've done all right there.
0:33:53 > 0:33:56- You get my vote, well done, Trevor. - OK.
0:33:56 > 0:33:58The family think Fatima is a worthy recipient.
0:34:00 > 0:34:03Now it's down to Trevor to decide how he can make a difference
0:34:03 > 0:34:05to her life.
0:34:05 > 0:34:07Well, it's been a week since I saw Trevor.
0:34:07 > 0:34:10I'm really keen to find out how his meeting with Fatima went.
0:34:10 > 0:34:12Hearing from Arlene, there's no doubt that Fatima
0:34:12 > 0:34:16is an inspirational person, keen to help out with every aspect
0:34:16 > 0:34:19of the community, as well as bringing up her three children.
0:34:19 > 0:34:22She could really benefit from Trevor's help.
0:34:22 > 0:34:24I hope her story's moved him and that he feels
0:34:24 > 0:34:26that she's the right person to give back to.
0:34:29 > 0:34:31Trevor's waiting for me at a cafe just around the corner from where
0:34:31 > 0:34:33Fatima is hard at work.
0:34:33 > 0:34:36It's time to find out what he's decided to do.
0:34:39 > 0:34:42- So, you've met up with Fatima? - Yes. Yes, I have.
0:34:42 > 0:34:45She's got three children and yet she just seems
0:34:45 > 0:34:46to give of herself constantly.
0:34:46 > 0:34:50I don't know where she finds the time to do it, I honestly don't.
0:34:50 > 0:34:53She seems to really, really care about this community.
0:34:53 > 0:34:57She does. She's got a history behind her that seems to, sort of,
0:34:57 > 0:34:59make her want to do it. She's very driven.
0:34:59 > 0:35:01How she sort of manages to maintain a home
0:35:01 > 0:35:04with the three children, I don't know.
0:35:04 > 0:35:07You know, she's out the night after the riots cleaning up
0:35:07 > 0:35:10with her kids and things. It's selfless.
0:35:10 > 0:35:11The million-dollar question, I suppose,
0:35:11 > 0:35:15- are you going to be able to help her?- We'd like to think so.
0:35:15 > 0:35:17I had a meeting with my brother and my father.
0:35:17 > 0:35:22What we've come up with is to be able to provide a week's work
0:35:22 > 0:35:25for a builder/decorator to help her in her home,
0:35:25 > 0:35:28and also we're going to give her some credit for furniture
0:35:28 > 0:35:31which she can come and look at in our store.
0:35:31 > 0:35:33You know, we have the beds, we have the sofas,
0:35:33 > 0:35:37so that she can just make her home a little bit more comfortable for
0:35:37 > 0:35:38- her and her kids.- Brilliant.
0:35:38 > 0:35:42And if she wants to take it up, a lot of the people that she does see
0:35:42 > 0:35:45and she's trying to help, are trying to go to interviews,
0:35:45 > 0:35:47so I said that I will dedicate some of my time
0:35:47 > 0:35:49just to sit down with them and say,
0:35:49 > 0:35:52"When you go to an interview, and you are in front of someone
0:35:52 > 0:35:54"like me, try and behave like this."
0:35:54 > 0:35:57Give a little bit of impetus and push towards helping them.
0:35:57 > 0:36:00That's really wonderful. That's very, very kind of you.
0:36:00 > 0:36:02Have you put all of your thoughts down in a letter?
0:36:02 > 0:36:03- I have.- Have you got it with you? - I have.
0:36:03 > 0:36:06Because I think we should go and surprise her, don't you?
0:36:06 > 0:36:09- How are you feeling about this? - I don't know if I'll get a word in edgeways!
0:36:09 > 0:36:12- But let's go and see what we can do. - Let's try. Come on, let's go.
0:36:12 > 0:36:14What a journey it's been for Trevor,
0:36:14 > 0:36:17but now is the moment that will make it all worth it -
0:36:17 > 0:36:20telling Fatima what we've really been up to
0:36:20 > 0:36:21and presenting her with a gift
0:36:21 > 0:36:23that will hopefully make a huge difference to her.
0:36:27 > 0:36:30We're on the way to the food bank to surprise her.
0:36:30 > 0:36:33- How are you feeling now? - A bit excited.- Yeah.
0:36:33 > 0:36:35A bit apprehensive, a bit, sort of...
0:36:35 > 0:36:37It's out of my comfort zone, really.
0:36:37 > 0:36:40- Yeah.- So, you know... - It's amazing, though, isn't it?
0:36:40 > 0:36:42She's exactly what you were looking for, really.
0:36:42 > 0:36:43It really resounds with us,
0:36:43 > 0:36:46the things that she's done with the community.
0:36:46 > 0:36:47And right on cue,
0:36:47 > 0:36:51Arlene's pitched up with a group of Fatima's friends and colleagues
0:36:51 > 0:36:54to make this even more of a surprise.
0:36:54 > 0:36:57So, Fatima's got no idea that we're doing this.
0:36:57 > 0:36:59How do you think she will react?
0:36:59 > 0:37:00- She'll be surprised.- Surprised!
0:37:00 > 0:37:02Yeah? Right, shall we go and do it?
0:37:02 > 0:37:04WHISPERS: We've got to be really quiet, OK?
0:37:04 > 0:37:07OK, let's go.
0:37:07 > 0:37:10We have told Fatima we need to film her in her office.
0:37:10 > 0:37:12She has no idea what's really going on.
0:37:16 > 0:37:19- DOORBELL RINGS - I didn't even know I had a bell!
0:37:21 > 0:37:23I didn't. Oh, my days.
0:37:24 > 0:37:26Oh, my days.
0:37:26 > 0:37:30Why's there so many people outside?
0:37:30 > 0:37:34Why are there are so many people outside?
0:37:34 > 0:37:35DOORBELL RINGS
0:37:35 > 0:37:36I've got to go and get the door.
0:37:42 > 0:37:44Why are there so many of you outside?!
0:37:46 > 0:37:48Hi, Fatima. Come here.
0:37:48 > 0:37:50- Now, listen...- What?
0:37:51 > 0:37:54Where do I know you from?
0:37:54 > 0:37:55I couldn't possibly say!
0:37:55 > 0:37:58I'm Aled... Aled Jones from the BBC.
0:37:58 > 0:38:00Oh, my gosh! The little singer man!
0:38:01 > 0:38:04Yeah, the little singer man has grown-up.
0:38:04 > 0:38:07But, now, listen, you thought we were making a programme
0:38:07 > 0:38:09about the London riots.
0:38:09 > 0:38:12That's not the full story, OK?
0:38:12 > 0:38:15I'm from a programme called Going Back, Giving Back.
0:38:15 > 0:38:17Trevor, what do you want to say?
0:38:17 > 0:38:20We had a lovely chat the other day and everything that you said
0:38:20 > 0:38:23resounded so much with us as a family,
0:38:23 > 0:38:25and me specifically.
0:38:25 > 0:38:28Because what you do and what you give back to the community
0:38:28 > 0:38:30through the people that come to see you,
0:38:30 > 0:38:32we thought that we would offer you something just to try and make
0:38:32 > 0:38:34some thing's a little bit better for you.
0:38:34 > 0:38:36- So, you've got a letter, haven't you?- I have a letter here.
0:38:36 > 0:38:39- Will you read this out loud for us? - OK.- You have to...
0:38:39 > 0:38:41Well, you don't have to,
0:38:41 > 0:38:43but it would be very nice if you could read that out.
0:38:43 > 0:38:45I am snotty nosed and everything.
0:38:45 > 0:38:48- Oh, don't worry about that.- No. - And this is from you?- Yes.- OK.
0:38:48 > 0:38:51"On the night of the riots, the destruction of our building
0:38:51 > 0:38:54"meant that the community was hit by the loss
0:38:54 > 0:38:56"of an iconic structure.
0:38:56 > 0:38:59"You got out the next day to clear up, kids in tow,
0:38:59 > 0:39:02"fearless and defiant. You have gone much further,
0:39:02 > 0:39:04"not only did you initiate the food bank..."
0:39:04 > 0:39:06I've got water in my eyes!
0:39:06 > 0:39:11"..but you had foresight to realise that if people have come for food,
0:39:11 > 0:39:13"there must be underlying reasons.
0:39:13 > 0:39:17"How you find the time for Fatima herself, I just don't know,
0:39:17 > 0:39:21"but you do. It's clear it's not easy for you personally."
0:39:21 > 0:39:22Thank you.
0:39:22 > 0:39:25"So, we, as the Reeves family,
0:39:25 > 0:39:28"would like to give something back to you."
0:39:28 > 0:39:30"We know you need some work at home,
0:39:30 > 0:39:33"so we're offering to pay for a week's work
0:39:33 > 0:39:36"by our decorator and handyman to help in your home."
0:39:36 > 0:39:40Woohoo! "And also 500 credit from our store for furniture to
0:39:40 > 0:39:43"make your home more comfortable.
0:39:43 > 0:39:45"Finally, I would like to donate some of my time
0:39:45 > 0:39:48"to guide your clients with their interview preparation.
0:39:48 > 0:39:51"You are truly an inspiration to so many
0:39:51 > 0:39:53"and we would really hope you will take
0:39:53 > 0:39:55"and enjoy our offers with..."
0:39:55 > 0:39:57Oh, gosh, I can't even read this.
0:39:57 > 0:39:58CHEERING AND APPLAUSE
0:39:58 > 0:40:00Thank you.
0:40:00 > 0:40:02Thank you so much.
0:40:02 > 0:40:05Oh, wow! I am just, like, really...
0:40:06 > 0:40:09- What does this mean to you? - Everything.
0:40:09 > 0:40:12Everything. These people, being here...
0:40:12 > 0:40:14Like, she is so sneaky.
0:40:17 > 0:40:19Thank you so much, all of you.
0:40:19 > 0:40:21Seriously, I'm just so chuffed.
0:40:21 > 0:40:23I'm just like...
0:40:23 > 0:40:25I'm going to be grinning all day now.
0:40:25 > 0:40:28Apparently this is the first time ever she's been speechless.
0:40:28 > 0:40:32- You're right, you're correct. Yes. - Thanks.
0:40:32 > 0:40:33I'm really, really happy.
0:40:33 > 0:40:35Her reaction to Aled was just brilliant.
0:40:35 > 0:40:37It was worth all the effort.
0:40:37 > 0:40:39You know, it was a difficult time for us
0:40:39 > 0:40:42during those riots and then to, sort of, go through it all and to
0:40:42 > 0:40:43find someone who's doing...
0:40:43 > 0:40:46Giving back so much to everybody else, we're...
0:40:46 > 0:40:47You know, we're all really happy.
0:40:47 > 0:40:51- Do you know what...? - We'll look after you.- My bedroom's getting done, I'll tell you that.
0:40:51 > 0:40:53So what people don't know, I haven't done my bedroom.
0:40:53 > 0:40:56I have had every excuse not to do my bedroom
0:40:56 > 0:41:00because I started a new project, and I've just got a mattress.
0:41:00 > 0:41:01And my clothes are just...
0:41:01 > 0:41:03So, yeah, I'm going to do my bedroom.
0:41:03 > 0:41:06- Good! Good. - I'm going to do my bedroom.
0:41:06 > 0:41:09- Thank you so much.- You're welcome. You're more than welcome.
0:41:09 > 0:41:11I really want a big hug, Trevor. Thank you so much.
0:41:11 > 0:41:13Thank you. And then...
0:41:13 > 0:41:14- He's a celebrity.- Come on!
0:41:14 > 0:41:17That's better than a council award, you know?
0:41:17 > 0:41:19That's, like... That's really important
0:41:19 > 0:41:23because he's our neighbour and the fact that he's OK with it,
0:41:23 > 0:41:25and he wants to help them as well in his own way.
0:41:27 > 0:41:30She was more excited about the opportunity that Trevor's
0:41:30 > 0:41:33given for the mentoring of the people that she's working with.
0:41:33 > 0:41:36But it's really nice that she's got something for herself as well.
0:41:36 > 0:41:39It was excellent. I think she'll really enjoy this,
0:41:39 > 0:41:41and she'll benefit from it and it's good that
0:41:41 > 0:41:44she's getting back something from the community,
0:41:44 > 0:41:46as she's always putting so much in.
0:41:46 > 0:41:48We're going to love you and leave you.
0:41:48 > 0:41:51So you linger with your friends who have been so sneaky.
0:41:51 > 0:41:53- And you deserve it.- Thank you.
0:41:53 > 0:41:55- Keep doing what you're doing. - Thank you very much.
0:41:55 > 0:41:59- Come on, Trevor, let's go. - All right, thank you!
0:42:00 > 0:42:03Sometimes you just think people just don't notice it, you know,
0:42:03 > 0:42:04so this is just excellent.
0:42:04 > 0:42:07This is really... It's like a big kick to keep on doing
0:42:07 > 0:42:11what we're doing and improving what we're doing.
0:42:11 > 0:42:13And dotting our Is and crossing our Ts,
0:42:13 > 0:42:15because it means something to the people
0:42:15 > 0:42:17that we're doing it for, if anything,
0:42:17 > 0:42:19so, yeah, I'm really, really chuffed.
0:42:22 > 0:42:25Well, this really has been an extraordinary journey
0:42:25 > 0:42:28from that devastating night of rioting back in 2011
0:42:28 > 0:42:31when Trevor saw his livelihood burned to the ground,
0:42:31 > 0:42:35to venturing into Trevor's family's hidden past, to now,
0:42:35 > 0:42:38where he's been motivated to give something back.
0:42:38 > 0:42:40And no-one really deserves it more than Fatima.
0:42:40 > 0:42:43She's done so much for the people of Croydon
0:42:43 > 0:42:46and now someone's done something nice for her.
0:42:46 > 0:42:48Wonderful!