0:00:04 > 0:00:06Oh, my God!
0:00:07 > 0:00:08Brace yourself.
0:00:11 > 0:00:16The council - the organisation everyone loves to hate.
0:00:16 > 0:00:20See, the thing is, they're all talk at this council, but nae action.
0:00:20 > 0:00:23Everything it's... "The council's fault, the council 's fault,
0:00:23 > 0:00:24"the council's fault."
0:00:24 > 0:00:25"You will empty my bin."
0:00:25 > 0:00:28Listen, I pay my council tax.
0:00:28 > 0:00:30- You work... - I'm saying nothing more.
0:00:30 > 0:00:32You work for me. I pay your wages.
0:00:32 > 0:00:35It's such a rewarding job.
0:00:35 > 0:00:37Did you get that note of sarcasm?
0:00:39 > 0:00:43Councils in Scotland are facing punishing budget cuts,
0:00:43 > 0:00:46but with demand for public services higher than ever,
0:00:46 > 0:00:48the pressure has never been greater.
0:00:49 > 0:00:51I've only got two weeks.
0:00:51 > 0:00:54I've got to find somewhere for me and five children to go.
0:00:54 > 0:00:58You're paying your council tax for services that you're not receiving.
0:00:58 > 0:01:00You've got no money, it's hard to just do anything.
0:01:00 > 0:01:03It's not fair. There needs to be more funding.
0:01:03 > 0:01:05I've got no choice. They give me no choice.
0:01:07 > 0:01:09From educating our children,
0:01:09 > 0:01:12to caring for our elderly and protecting the vulnerable,
0:01:12 > 0:01:15the council's staff are on the front line.
0:01:15 > 0:01:17Oh, it's just a nightmare.
0:01:17 > 0:01:20We'll have to be allowed to do our job
0:01:20 > 0:01:22by the council rules.
0:01:22 > 0:01:29This programme contains some strong language.
0:01:29 > 0:01:33Fife House, headquarters to one of Scotland's largest councils.
0:01:33 > 0:01:38Its 18,000 employees deliver over 900 services,
0:01:38 > 0:01:41ranging from bin collections and road repairs
0:01:41 > 0:01:44to disability care and child protection, every single day.
0:01:48 > 0:01:49- Can I vape just now?- Aye.
0:01:52 > 0:01:53Maybe it shows I'm human.
0:01:55 > 0:01:57Julie is a family support officer
0:01:57 > 0:02:00with the council's education department.
0:02:00 > 0:02:02Everybody knows how to bring up kids.
0:02:02 > 0:02:04Well, no, you don't. You're taught that -
0:02:04 > 0:02:06just like you're taught everything else.
0:02:06 > 0:02:13I'm here to try and change generations of parenting early on
0:02:13 > 0:02:18and help parents to make those significant changes
0:02:18 > 0:02:21that are going to impact on the children and them
0:02:21 > 0:02:23for the rest of their lives.
0:02:24 > 0:02:26Sounds quite cool, doesn't it?
0:02:26 > 0:02:27What I do.
0:02:33 > 0:02:35Councils across Scotland are now investing
0:02:35 > 0:02:38in children's early-years services
0:02:38 > 0:02:41to help reduce the risk and the cost of social work
0:02:41 > 0:02:43further down the line.
0:02:43 > 0:02:46In Glenrothes, today is the start of an early years support group
0:02:46 > 0:02:49for struggling dads, a 14-week programme
0:02:49 > 0:02:51of group meetings and home visits.
0:02:54 > 0:02:58Good morning everybody, and welcome to Mellow Futures For Dads.
0:02:58 > 0:03:01It's great to see that you've all turned up.
0:03:01 > 0:03:03So we're going to start off.
0:03:03 > 0:03:06My name's Stephen, I've got two kids.
0:03:06 > 0:03:10There should be something like this so that when the woman's pregnant
0:03:10 > 0:03:12that you could go to and then no' worry about it, ken,
0:03:12 > 0:03:16I imagine that everybody's the same, absolutely shitting your pants.
0:03:16 > 0:03:18- THEY LAUGH - When they said it, I was like,
0:03:18 > 0:03:21"Oh, my God, I'm going to be responsible for an actual person."
0:03:21 > 0:03:24I was so scared.
0:03:24 > 0:03:27I've got three girls - one called Tracey,
0:03:27 > 0:03:30one Daisy and one called Makayla.
0:03:30 > 0:03:32And they were chose, the bairn's names,
0:03:32 > 0:03:35it was the bairns that chose each other's names.
0:03:35 > 0:03:37I never got a choice in the matter.
0:03:38 > 0:03:41The programme is designed to help these dads play a full part
0:03:41 > 0:03:43in their children's lives.
0:03:43 > 0:03:48And Julie visits them at home to offer additional support.
0:03:48 > 0:03:50I'm not going to embarrass myself by bringing out a wee sat nav
0:03:50 > 0:03:52when I should know where I am.
0:03:52 > 0:03:56This is what you do when you're lost in Fife.
0:03:56 > 0:03:58Sorry we're late, Andy.
0:03:58 > 0:04:00You're going to jump up on my car, aren't you?
0:04:00 > 0:04:01Yes, I thought you might.
0:04:01 > 0:04:03SHE LAUGHS
0:04:03 > 0:04:06Look at me. Well seeing I'm used to this, eh?
0:04:06 > 0:04:08Right, I'll give it a wipe with this and then we're coming.
0:04:12 > 0:04:13I see you, puppy.
0:04:17 > 0:04:20Andy's currently fighting for access to his baby daughter
0:04:20 > 0:04:24and has been advised by social work to join the dads group.
0:04:24 > 0:04:27Do you know what the concerns are that social work have in respect
0:04:27 > 0:04:30of you having Makayla at any time on your own?
0:04:31 > 0:04:34There's time I think, well, ken,
0:04:34 > 0:04:36I know I have been around the bairns for, like,
0:04:36 > 0:04:40years and I made mistakes with my oldest one.
0:04:40 > 0:04:45A couple of silly wee mistakes, nothing really major.
0:04:45 > 0:04:47- Mm-hmm.- But, erm...
0:04:47 > 0:04:50- What kind of mistakes?- Erm...
0:04:50 > 0:04:53Tracey, when she was six year old,
0:04:53 > 0:04:56I put in the bath, and a couple of things I needed,
0:04:56 > 0:04:58- like shampoo and stuff...- Mm-hmm.
0:04:58 > 0:04:59..so I left her,
0:04:59 > 0:05:02so I went, "Back the now." And ran up to the flat and came back.
0:05:02 > 0:05:05I came back and she was crying.
0:05:05 > 0:05:06She was a wee bit scared.
0:05:06 > 0:05:08Then took her back the next day
0:05:08 > 0:05:12and Michelle says she wouldn't let me see her.
0:05:12 > 0:05:14What reason did she give for that?
0:05:14 > 0:05:16Because I left her in the bath.
0:05:16 > 0:05:19- Right.- It did kind of freak her out a wee bit but...- Mm-hmm.
0:05:19 > 0:05:20I suppose the way, right,
0:05:20 > 0:05:24that we kind of look at these things is -
0:05:24 > 0:05:26did you deliberately put her in danger?
0:05:26 > 0:05:28OK, and it's not that you've deliberately
0:05:28 > 0:05:29put her in danger as such...
0:05:29 > 0:05:31If you've had, like, a split up or something,
0:05:31 > 0:05:33you're not thinking straight.
0:05:33 > 0:05:35- This is a whole learning curve for me.- Yeah.
0:05:35 > 0:05:38- Yeah.- It's taking me to get used to having social workers and that
0:05:38 > 0:05:43- around me as well.- Mm-hmm. - Something I've never had.
0:05:43 > 0:05:46And it is a big thing when people are coming into your house
0:05:46 > 0:05:48and people are saying, "This is how it should be."
0:05:48 > 0:05:50Or, "Have you tried this?"
0:05:50 > 0:05:51Or, "Why don't you do this?"
0:05:51 > 0:05:56But what I have to do is get a take on what's the current situation
0:05:56 > 0:05:58and take it from there.
0:05:58 > 0:06:00Right.
0:06:05 > 0:06:08Every year, the council deal with over seven million enquiries
0:06:08 > 0:06:11from the general public.
0:06:11 > 0:06:12Afternoon, you're through to Fife Council,
0:06:12 > 0:06:14Fiona speaking, how can I help?
0:06:14 > 0:06:19I am absolutely perplexed at Fife Council at this moment in my life.
0:06:19 > 0:06:23Good afternoon. I'm calling about my bin, which hasn't been lifted
0:06:23 > 0:06:26but somebody seems to be getting it wrong all the time.
0:06:26 > 0:06:30I'm being lied to, I'm being told I'm wasting your time,
0:06:30 > 0:06:31I'm being shouted at,
0:06:31 > 0:06:34I've got my girlfriend in tears, all over the cooker.
0:06:42 > 0:06:43Yes!
0:06:43 > 0:06:47Peggy's been on the council's customer service desk in Kirkcaldy
0:06:47 > 0:06:48for the last nine years.
0:06:48 > 0:06:49Aye.
0:06:49 > 0:06:50Fun and games.
0:06:51 > 0:06:53We're the face of the council.
0:06:53 > 0:06:55If they come in and they're like,
0:06:55 > 0:06:57"You haven't done this and you haven't done that."
0:06:57 > 0:07:00"You've never emptied my bin, my bin wasnae emptied,
0:07:00 > 0:07:01"yous have not done it."
0:07:01 > 0:07:04And I'm like... And sometimes you just joke,
0:07:04 > 0:07:06depending on who it is, you just like,
0:07:06 > 0:07:09"I couldn't get out of this weekend, I'm sorry, but I'll try...
0:07:09 > 0:07:12"I'll see if I can get my wellies on and come round, you know."
0:07:14 > 0:07:15Over 1,000 people come through
0:07:15 > 0:07:18the council's customer service centres every day.
0:07:19 > 0:07:23It's about the lighting at Nicol Street complex.
0:07:23 > 0:07:25Erm, a welfare grant.
0:07:25 > 0:07:26OK.
0:07:26 > 0:07:28You're bringing me chocolates?
0:07:28 > 0:07:30I've got a wee black pair but I'd never had a red pair
0:07:30 > 0:07:32and I thought... Do they suit me?
0:07:33 > 0:07:38Brian, if you'd like to come over, I'll see what I can do to help.
0:07:38 > 0:07:43Right, I reported all of this back in 2013, I would stress, right?
0:07:43 > 0:07:49- Mm-hmm.- I receive nothing but abuse from the horrible cheeky children
0:07:49 > 0:07:50around the scheme...
0:07:50 > 0:07:54- Mmm.- I feel I'm scared to live there.
0:07:54 > 0:07:57They actually use my close as a "gang hut", if you like.
0:07:57 > 0:08:01- Oh, for goodness' sake. - They pish in it and they...- Ooh...
0:08:01 > 0:08:02They shit in it.
0:08:02 > 0:08:05I'm going to report that to the neighbourhood officer.
0:08:05 > 0:08:10I don't see why I should have to pay rent on a property that is...
0:08:10 > 0:08:11- Well...- ..absolutely...
0:08:11 > 0:08:13We need to get things seen to, absolutely,
0:08:13 > 0:08:15but everybody has to pay their rent.
0:08:15 > 0:08:17- Of course.- But I'll just go and see
0:08:17 > 0:08:19if I can get a hold of Lorna for you, all right?
0:08:19 > 0:08:22- Right you are.- Are you OK to wait here for a minute?
0:08:22 > 0:08:24They're just the face of the council.
0:08:24 > 0:08:28These poor souls that are on the front line are the ones that are
0:08:28 > 0:08:31having to, you know, answer for them that are up above.
0:08:33 > 0:08:37A lot of folk will have issues and they get frustrated.
0:08:37 > 0:08:40Somebody shouting in your face and anybody's initial reaction
0:08:40 > 0:08:41is going to be...
0:08:41 > 0:08:44"Rrgh, don't talk to me like that."
0:08:44 > 0:08:48So you have your wee internal monologue going, "Suspend judgement,
0:08:48 > 0:08:49"deal with the problem."
0:08:51 > 0:08:54So, you're looking for information on the application?
0:08:54 > 0:08:57Yes, please. I mean, I've been on homeless for four years.
0:08:57 > 0:09:00I've worked all my days and I can't even get a house.
0:09:00 > 0:09:02It's an absolute joke.
0:09:02 > 0:09:04So... Right, so what have I to do?
0:09:04 > 0:09:09Well, what I suggest you do is go and speak to the homeless officers
0:09:09 > 0:09:11- and...- So I need to go somewhere else again?
0:09:11 > 0:09:13- You do, yes, you'd need to go up to The Hub.- Why?
0:09:13 > 0:09:15Because that's where the homeless are... They're...
0:09:15 > 0:09:17We're not the homeless assessment.
0:09:17 > 0:09:19- We're just...- Aye, but this is the council.- Yeah, mainstream...
0:09:19 > 0:09:23You're all just one organisation. That's just silly.
0:09:23 > 0:09:25Everybody just wants to pass you on to somebody else.
0:09:25 > 0:09:27- Well, it's not...- And somebody else and somebody else.
0:09:27 > 0:09:30- I'm not passing you on to somebody else.- No, I'm not saying you.
0:09:30 > 0:09:32In general, I'm just saying in general.
0:09:32 > 0:09:33I'm not saying you.
0:09:33 > 0:09:36I know that's maybe how it feels, but I can't give you the information
0:09:36 > 0:09:38- you need.- No, it's not how it feels, that is how it is.
0:09:38 > 0:09:41- But I can't give you the information you need.- Yeah, I know.
0:09:41 > 0:09:43- So I need to make sure that you get that.- Right.
0:09:43 > 0:09:44Right.
0:09:44 > 0:09:47OK. So again just a waste of time again.
0:09:47 > 0:09:49- Thank you.- Sorry.
0:09:49 > 0:09:50No, it's fine.
0:09:51 > 0:09:54Fife Council's an absolute joke.
0:09:54 > 0:09:55- Thanks.- Thank you.
0:09:57 > 0:09:58Sometimes it's...
0:09:59 > 0:10:01It's frustrating if it's just...
0:10:02 > 0:10:05You're just sitting there taking abuse
0:10:05 > 0:10:08when you are actually helping them.
0:10:08 > 0:10:10But it wasn't a case of me trying to fob him off,
0:10:10 > 0:10:14it was a case of I was trying to direct him to where he would get
0:10:14 > 0:10:16the help he needed.
0:10:16 > 0:10:18But he was just in an agitated state
0:10:18 > 0:10:22and didn't want to hear that, basically.
0:10:22 > 0:10:23Have you slept rough recently?
0:10:23 > 0:10:25Recently, yeah.
0:10:26 > 0:10:29Not last night but the night before that.
0:10:29 > 0:10:30These... Believe it or not,
0:10:30 > 0:10:34these are the same clothes I've had on for about three, four days.
0:10:34 > 0:10:35Not been washed.
0:10:37 > 0:10:41Lucky enough, I had got a shave yesterday, so I'm pretty clean.
0:10:41 > 0:10:45- You look brand-new, considering. - Yeah, I look all right today, eh?
0:10:48 > 0:10:51People do have hiccups in their lives
0:10:51 > 0:10:55and people do need help to lift them back up,
0:10:55 > 0:10:57and if the support's not there, then...
0:11:00 > 0:11:04I didn't realise until I started this job
0:11:04 > 0:11:07just how many vulnerable people there are out there.
0:11:07 > 0:11:09You know, you're working, you're with your family,
0:11:09 > 0:11:11paying your mortgage, living your life,
0:11:11 > 0:11:13and then when you start something like this,
0:11:13 > 0:11:18suddenly faced with vulnerable people, chaotic lifestyles,
0:11:18 > 0:11:21it's quite a shock to the system.
0:11:26 > 0:11:30Last year, the council received more than 4,000 complaints
0:11:30 > 0:11:32from the general public.
0:11:32 > 0:11:35Bins, waste and environmental complaints
0:11:35 > 0:11:36are some of the most common.
0:11:41 > 0:11:42In the coastal town of Methil,
0:11:42 > 0:11:46an abandoned site is causing problems for one local resident.
0:11:47 > 0:11:49You need to be careful because...
0:11:49 > 0:11:54As long as you keep your trouser legs inside your boots,
0:11:54 > 0:11:55you should be OK.
0:11:58 > 0:12:00Phemie lives in a two-bedroom flat conversion
0:12:00 > 0:12:03next to the empty site now being used for fly-tipping.
0:12:05 > 0:12:08I've got a complete rat infestation.
0:12:08 > 0:12:10As you can see, there's waste,
0:12:10 > 0:12:17people have thrown out their bikes, fridge, chairs, curry trays.
0:12:17 > 0:12:19It's rats' paradise.
0:12:19 > 0:12:21Rats' paradise.
0:12:21 > 0:12:23They've even got a double bed to sleep in
0:12:23 > 0:12:26after they've had their little picnic, their food,
0:12:26 > 0:12:29then a drink of their juice, then they can go and have a sleep.
0:12:29 > 0:12:33You know - Methil cares for rats.
0:12:33 > 0:12:37And Fife Council said they cannot do anything.
0:12:39 > 0:12:41I'll show you their feeding ground.
0:12:43 > 0:12:44Across here.
0:12:45 > 0:12:46This is the problem.
0:12:50 > 0:12:54The bins are full. Where are they going to put their waste?
0:12:54 > 0:12:57They're going to throw it over the wall and that's exactly
0:12:57 > 0:13:01what's happened, and that's why we have a rat infestation.
0:13:01 > 0:13:03I told them about the fly-tipping,
0:13:03 > 0:13:06I told them about everybody dumping their rubbish.
0:13:06 > 0:13:08Private property.
0:13:08 > 0:13:09It's an environmental issue.
0:13:11 > 0:13:15The council are unable to act, as the site is owned by a landlord
0:13:15 > 0:13:17who hasn't yet been identified.
0:13:18 > 0:13:20Fife Council can step in.
0:13:20 > 0:13:25They can step in and force the owners to do the repairs.
0:13:25 > 0:13:29Fife Council just won't do it.
0:13:29 > 0:13:30Did I just see a rat in there?
0:13:30 > 0:13:32- Did I just see a rat there? - Oh, yes.
0:13:32 > 0:13:34Yeah, yeah, yeah, yeah.
0:13:34 > 0:13:35It's at the side.
0:13:35 > 0:13:37Oh, my God.
0:13:37 > 0:13:39Shame on you, Fife Council.
0:13:39 > 0:13:40Shame on you.
0:13:44 > 0:13:47The situation is affecting life at home for Phemie.
0:13:48 > 0:13:53I had to take all the floors up because of the scratching.
0:13:53 > 0:13:55I'll take you through here.
0:13:55 > 0:13:58It's a horrendous smell.
0:13:58 > 0:14:05And what it is is, I've got dead rats on that side of the wall
0:14:05 > 0:14:07and all under my floorboards.
0:14:07 > 0:14:11You know, I've never slept in my bed for eight weeks.
0:14:11 > 0:14:14It's now a case of, "Do I lock my door...?"
0:14:20 > 0:14:21Sorry.
0:14:26 > 0:14:27And just...
0:14:30 > 0:14:31..just not come back?
0:14:34 > 0:14:36It's difficult, very difficult.
0:14:49 > 0:14:51The council's community wardens, Ian and Bob,
0:14:51 > 0:14:55are a visible presence on the streets to deter and reduce crime.
0:14:55 > 0:14:57Because you're a front-line service, you're a target.
0:14:57 > 0:15:00And if you're a target, you'll get called whatever somebody thinks
0:15:00 > 0:15:03- they can call you.- Grassing bastard is the usual, ken...
0:15:03 > 0:15:05Anything that they think is going to get up your nose, under your skin,
0:15:05 > 0:15:08whatever. "Plastic polis, pretend polis."
0:15:08 > 0:15:10"Couldn't get into the police force so you done this."
0:15:10 > 0:15:14Of course, then you get into the personal name-calling
0:15:14 > 0:15:16by the community and... Yeah, no, I've been...
0:15:16 > 0:15:19It's been insinuated that my sex life's been of a solo nature,
0:15:19 > 0:15:22I've had to go home and check my birth certificate several times.
0:15:22 > 0:15:25Paedophiles and beasts and stuff like that.
0:15:25 > 0:15:27- Snouts.- Police grasses.
0:15:27 > 0:15:28"Fuck pigs."
0:15:28 > 0:15:31Aye, there's a lot of not very nice stuff in the beginning, eh?
0:15:34 > 0:15:37Tonight, the wardens have been called out to Kirkcaldy
0:15:37 > 0:15:38after complaints from residents
0:15:38 > 0:15:40about crowds of teenagers on the streets.
0:15:42 > 0:15:45A-h-h-h!
0:15:45 > 0:15:50The wardens deal with all forms of antisocial behaviour across Fife.
0:15:50 > 0:15:52INAUDIBLE SHOUTING
0:15:54 > 0:15:56Well, we've nae powers of dispersal or anything like that,
0:15:56 > 0:15:59we just try and engage with them and...
0:15:59 > 0:16:02try and persuade them they don't want to go back into the park.
0:16:02 > 0:16:03TEENAGERS SHOUT AND LAUGH
0:16:05 > 0:16:08They regularly work in partnership with the police.
0:16:08 > 0:16:10And tonight, they're monitoring the streets
0:16:10 > 0:16:12alongside the police CCTV van.
0:16:13 > 0:16:15Couple of years ago, community wardens
0:16:15 > 0:16:18and the community policing team did a Friday night initiative
0:16:18 > 0:16:23where every drunk under-ager we would escort home
0:16:23 > 0:16:26to their parents, and it was a short-lived initiative.
0:16:26 > 0:16:29It lasted all of one night, because of the abuse we got when returning
0:16:29 > 0:16:35these drunk teenagers to their parents was unbelievable.
0:16:35 > 0:16:38There is a culture of parents giving kids money to get rid of them,
0:16:38 > 0:16:41buying them alcohol to get rid of them on a Friday night.
0:16:41 > 0:16:43We've heard it all from parents in the past.
0:16:43 > 0:16:46Back in the day, I would've got pasted all over the house
0:16:46 > 0:16:49by my parents if I'd been taken home by the police, drunk.
0:16:49 > 0:16:52It's...changed times.
0:16:52 > 0:16:54It's worrying times, I mean, I've got young kids.
0:17:00 > 0:17:01Fucking twats.
0:17:01 > 0:17:03What was that, pal?
0:17:04 > 0:17:07You can't be calling me that with your face covered.
0:17:07 > 0:17:10Aye, on you go, have a nice night.
0:17:12 > 0:17:14It is where do you draw the line?
0:17:14 > 0:17:18There are sometimes you might feel a great requirement to stick your foot
0:17:18 > 0:17:21up somebody's jacksie, especially when he's a 17,
0:17:21 > 0:17:2318-year-old lad, getting in your face,
0:17:23 > 0:17:26but all you're going to do is antagonise matters.
0:17:26 > 0:17:30The best thing that we can do is try and reason with them.
0:17:30 > 0:17:34We've got people that we do speak to now who were little tearaways
0:17:34 > 0:17:37and they've got a bit of respect now.
0:17:47 > 0:17:50Julie supports families with young children,
0:17:50 > 0:17:52as part of the council's early years service.
0:17:54 > 0:17:57I think I always was meant to be an actress.
0:17:57 > 0:18:00I could be Stacey Dooley of Fife.
0:18:00 > 0:18:02OK, an older version of Stacey Dooley of Fife.
0:18:02 > 0:18:04I don't know if I could put on the tears like she does.
0:18:04 > 0:18:07Do you have stuff that you put under your eyes?
0:18:07 > 0:18:08Onions.
0:18:12 > 0:18:15It's now the third week of the Mellow Dads programme.
0:18:15 > 0:18:19- Good morning, Andy, you all right? - Er...
0:18:19 > 0:18:21What I want you to do
0:18:21 > 0:18:24is everybody give me the worst part of being a parent.
0:18:24 > 0:18:26Mine's is the loneliness.
0:18:26 > 0:18:28We've been in a really bad situation,
0:18:28 > 0:18:32we've not had any money since October the 1st, me and the kids.
0:18:32 > 0:18:34My ex-partner put in a claim that she had the kids full-time.
0:18:34 > 0:18:37- Right, OK.- So they stopped everything that we were getting.
0:18:37 > 0:18:40That's the whole reason that things like this help,
0:18:40 > 0:18:42because see having to be in the house
0:18:42 > 0:18:45- and worry about that all the time? - Yeah.- That's the hardest.- Exactly.
0:18:45 > 0:18:48Not being able to give her money, like, 50p for school and stuff.
0:18:48 > 0:18:50That's awful. That's the worst feeling in the world.
0:18:53 > 0:18:55Stephen joined the dad support group
0:18:55 > 0:18:58having only recently been granted custody of his two children.
0:19:01 > 0:19:04Only 2% of all children in Scotland live full-time
0:19:04 > 0:19:06with their single-parent father.
0:19:07 > 0:19:09So if you think, you know, when we were growing up,
0:19:09 > 0:19:11I can't remember any dads looking after their kids,
0:19:11 > 0:19:17their mum not being there. It only highlights the change
0:19:17 > 0:19:20in society and, I suppose, in some respects,
0:19:20 > 0:19:23the lack of resources that are around for dads
0:19:23 > 0:19:25that are caring for their children.
0:19:28 > 0:19:30Hiya.
0:19:30 > 0:19:32You're on Daddy's shoulders.
0:19:32 > 0:19:35Stephen, you're fine, don't rush, it's cool.
0:19:35 > 0:19:37- SHE GASPS - Are you going to beat me?
0:19:37 > 0:19:38Yeah, I think you might.
0:19:38 > 0:19:41Quick, quick! That's really not cool to show Stephen, he'll be saying,
0:19:41 > 0:19:44"What the hell is she doing racing the kids in her car?"
0:19:46 > 0:19:48As part of the Mellow Dads programme,
0:19:48 > 0:19:51Julie is able to help Stephen access additional practical help at home.
0:19:53 > 0:19:55It's hard to keep on top of a house, right?
0:19:55 > 0:19:57But the other bit is it's Groundhog Day.
0:19:57 > 0:20:01So if, you know, we can get somebody else
0:20:01 > 0:20:03from one of the voluntary sector or whatever to come in and...
0:20:03 > 0:20:06I don't want somebody coming out and cleaning my house, eh?
0:20:06 > 0:20:07No, they're not going to clean your house.
0:20:07 > 0:20:09- Right, that's fine, then. - Oh, God, no!
0:20:09 > 0:20:12- If that was the case then we'd all...- Everybody!
0:20:12 > 0:20:14"Oh, yeah, I'll have somebody to clean my house!"
0:20:14 > 0:20:16"Oh, I'm really struggling with the washing!"
0:20:16 > 0:20:18It's not the washing, it's the hanging it out
0:20:18 > 0:20:20- and bringing it in that I really... - You know what, Stephen?
0:20:20 > 0:20:22I know you're proud and I know you don't want to take
0:20:22 > 0:20:25that kind of help, but I'm putting my foot down and I'm saying,
0:20:25 > 0:20:26if we can get you that kind of help...
0:20:26 > 0:20:28What kind of help?
0:20:28 > 0:20:31If you're needing, maybe, new furniture or bedding
0:20:31 > 0:20:34for the kids, anything like that, I want you to take it.
0:20:34 > 0:20:36Stephen, I'm putting my foot down.
0:20:36 > 0:20:37Don't give me that puppy dog look.
0:20:37 > 0:20:39It's OK to accept help.
0:20:39 > 0:20:41I ken it is, but I just...
0:20:41 > 0:20:43It's not that I dinnae like accepting it or anything like that,
0:20:43 > 0:20:46- because I know that if it was, like, if I was in this...- Exactly.
0:20:46 > 0:20:48If somebody else, I would be doing the exact same.
0:20:48 > 0:20:50Right, see you later, alligator.
0:20:52 > 0:20:55I'm going in to make sure the support is around for him.
0:20:55 > 0:20:57We've started the process,
0:20:57 > 0:21:00and with a little bit of support from the voluntary sector,
0:21:00 > 0:21:02he can carry it on and finish it.
0:21:10 > 0:21:14In Methil, the fly-tipping site next door to Euphemia's flat
0:21:14 > 0:21:19has now come to the attention of local and national media.
0:21:19 > 0:21:22The rats are feeding and breeding on the rubbish
0:21:22 > 0:21:24that has been dumped here.
0:21:24 > 0:21:27They're then scarpering through neighbouring houses.
0:21:27 > 0:21:29What else do rats do? They scarper, they...
0:21:29 > 0:21:32- Scurry.- Scurry, that's a good word.
0:21:32 > 0:21:33Yep, take that.
0:21:38 > 0:21:40So just explain a little bit
0:21:40 > 0:21:43about when this problem with rats first started.
0:21:43 > 0:21:44Last August.
0:21:44 > 0:21:46It was actually my friend that went to the toilet,
0:21:46 > 0:21:49and she came running out, trousers at her ankles,
0:21:49 > 0:21:51and she just literally screamed,
0:21:51 > 0:21:53"There's a rat in the toilet! There's a rat!"
0:21:53 > 0:21:56And when it went in, I seen it.
0:21:56 > 0:21:59It was like, "Oh, my God", it was horrendous.
0:21:59 > 0:22:01They were everywhere. They were round my car,
0:22:01 > 0:22:03there was a lot of scratching,
0:22:03 > 0:22:06and then I started hearing them through my walls.
0:22:10 > 0:22:11Then...
0:22:11 > 0:22:15the rotten smell came, you know...
0:22:15 > 0:22:16and it was quite intense.
0:22:16 > 0:22:18So you've seen them in your house?
0:22:18 > 0:22:22Yeah. They are big, they're big, they're not small.
0:22:22 > 0:22:27I'm asking for help, I'm banging on doors and nobody's going to help me.
0:22:27 > 0:22:29I'm trying to fight this myself.
0:22:33 > 0:22:34I'm sorry, I'm sorry for crying.
0:22:34 > 0:22:37No, not at all. I hope you get some sort of...
0:22:38 > 0:22:40..resolution soon.
0:22:40 > 0:22:41We'll see how it goes, eh?
0:22:41 > 0:22:43Thank you, thank you very much.
0:22:43 > 0:22:45No problem.
0:22:45 > 0:22:47I'm fed up with it all.
0:22:47 > 0:22:49I'm fed up feeling down.
0:22:51 > 0:22:54The only people that are willing to help and give me a bit of support
0:22:54 > 0:22:57are the actual media. It's the only people.
0:23:08 > 0:23:12One week later, and still unable to identify the landowner,
0:23:12 > 0:23:15the council decide to take action to clear the site.
0:23:15 > 0:23:18It's not council land, but there's lots of issues there.
0:23:18 > 0:23:21There's needles, there's rotten food, there's sharp objects,
0:23:21 > 0:23:23but we've got to get to get it cleared
0:23:23 > 0:23:25because it's a safety issue for children and the public as well.
0:23:27 > 0:23:29Illegal dumping costs local authorities in Scotland
0:23:29 > 0:23:32£75 million a year.
0:23:32 > 0:23:36The men that's in here just now, it's obviously costing money,
0:23:36 > 0:23:38I mean, they're going to be here all day.
0:23:38 > 0:23:40The whole cost to clear the site,
0:23:40 > 0:23:43we're talking a minimum of £9,000 coming from the taxpayer.
0:23:43 > 0:23:46At least £3,000 or £4,000 for skips.
0:23:46 > 0:23:48You've got labour charges and machinery charges
0:23:48 > 0:23:49on top of all that.
0:23:50 > 0:23:53We're just going to move another couple of trees here
0:23:53 > 0:23:55so we can get the rest of this rubbish cleared.
0:23:58 > 0:23:59Oh!
0:24:00 > 0:24:03If you corner a rat, they'll try and jump.
0:24:03 > 0:24:05You think they're jumping at you, but they're no',
0:24:05 > 0:24:07they're just trying to escape.
0:24:09 > 0:24:11But try and no' corner them.
0:24:11 > 0:24:15You think folk would take a wee bit of pride of the area they live in,
0:24:15 > 0:24:18rather than having it as areas like that.
0:24:18 > 0:24:20Everything is the council's fault, the council's fault,
0:24:20 > 0:24:22but it's not the council's fault, the public have...
0:24:22 > 0:24:24It's taxpayers' money, at the end of the day.
0:24:24 > 0:24:27They are paying for what they are dumping.
0:24:27 > 0:24:29I've no' come across a dead rat yet, like,
0:24:29 > 0:24:33but there is a few holes round there where there have been rats.
0:24:33 > 0:24:35- MAN OFF-SCREEN: - Have you seen anything?
0:24:35 > 0:24:36Yeah, just one rat,
0:24:36 > 0:24:39and Monty took a grab with his bucket
0:24:39 > 0:24:42and it ran out the bucket and up to the wall into the pipe.
0:24:45 > 0:24:48Whilst construction and land management clean up the site,
0:24:48 > 0:24:53the council's pest control expert, Gus, has also been called out.
0:24:53 > 0:24:55We're going to use these tunnels,
0:24:55 > 0:24:58a bromadiolone-based poison we're going to use in here,
0:24:58 > 0:25:01and we use these in the farms, generally.
0:25:01 > 0:25:03But if this is as bad as people are saying,
0:25:03 > 0:25:05this should disappear in maybe a day or two.
0:25:11 > 0:25:13All right, guys?
0:25:13 > 0:25:15Bring us the chainsaw, bring us the chainsaw.
0:25:15 > 0:25:16It's there.
0:25:16 > 0:25:18It's in the drain.
0:25:27 > 0:25:30- You just missed one there now. - Has it gone back in?
0:25:30 > 0:25:33It's went back in the hole. Just where the chainsaw's sitting.
0:25:33 > 0:25:34Right, good.
0:25:36 > 0:25:38That blue one there?
0:25:42 > 0:25:45People are telling me they are coming from this hole here,
0:25:45 > 0:25:48so we'll get the box positioned here with some weights...
0:25:50 > 0:25:53..and just a wee bit of camouflage.
0:25:57 > 0:25:59Do you think you'll get them all?
0:25:59 > 0:26:01Well, hopefully, but it'll take a bit of time,
0:26:01 > 0:26:04but we've only seen two live ones.
0:26:04 > 0:26:06But the nest has to be somewhere,
0:26:06 > 0:26:10and if it's no' here, then where are the nests?
0:26:10 > 0:26:12- Where are the nests?- I cannae answer those questions just now.
0:26:12 > 0:26:14No, of course you can't, of course you can't.
0:26:14 > 0:26:18I'll be back in the morning to check them, OK?
0:26:18 > 0:26:21The mess is getting cleared, and that's a really, really good thing,
0:26:21 > 0:26:23but we haven't found the nests,
0:26:23 > 0:26:26and if they're not over there in beside all that rubbish,
0:26:26 > 0:26:28they're somewhere.
0:26:36 > 0:26:41I'm going in to see Ian and Roma who live in the sheltered housing.
0:26:44 > 0:26:48Marion's been a home theatre with the Council for the last 18 years.
0:26:48 > 0:26:50Hiya, Lily.
0:26:50 > 0:26:53Today, she is on the back shift in Glenrothes.
0:26:53 > 0:26:55Hello, Roma!
0:26:55 > 0:26:57Roma?
0:26:57 > 0:27:00Roma? Are you all right?
0:27:00 > 0:27:02Yeah, you're not stuck?
0:27:02 > 0:27:04- Pardon?- You're not stuck?
0:27:04 > 0:27:06You're not... You're not stuck?
0:27:06 > 0:27:09I thought you were stuck.
0:27:09 > 0:27:10- No.- No, you're all right.
0:27:10 > 0:27:12INAUDIBLE
0:27:12 > 0:27:14OK!
0:27:14 > 0:27:18Over 60,000 people across Scotland need care at home.
0:27:18 > 0:27:20The majority of these are elderly.
0:27:22 > 0:27:26Hi, Ian. Ian, were you out today?
0:27:26 > 0:27:28- I was just down at the shops, Marion.- That's good.
0:27:28 > 0:27:32Marion is my number one carer.
0:27:32 > 0:27:34And I've no' paid him to say that!
0:27:34 > 0:27:36That is worth a tenner, come on!
0:27:36 > 0:27:37THEY CHUCKLE
0:27:37 > 0:27:39I'll see you later.
0:27:41 > 0:27:45Marion's one of almost 900 home carers in Fife.
0:27:45 > 0:27:49Together, they carry out over 25,000 visits a week
0:27:49 > 0:27:52to elderly, disabled and vulnerable adults.
0:27:53 > 0:27:55We are attempting to keep...
0:27:57 > 0:28:00..more people in their own homes for longer.
0:28:01 > 0:28:05In the last, I would say, ten years, anyway,
0:28:05 > 0:28:08the home care has changed in that people...
0:28:10 > 0:28:17..who need us have more complex needs now, like dementia sufferers.
0:28:17 > 0:28:22We care for people with dementia more now than ever before.
0:28:24 > 0:28:28Over 90,000 people are living with dementia in Scotland.
0:28:28 > 0:28:31Two thirds of those still live at home.
0:28:31 > 0:28:36I'm on my way to visit Mr Morton, who we call Tam.
0:28:36 > 0:28:38He's the one who lives with his daughter.
0:28:38 > 0:28:44He had throat cancer and he's also got partial dementia.
0:28:45 > 0:28:48Yeah, this is Tam's house.
0:28:52 > 0:28:54Hello, Tam.
0:28:55 > 0:28:58I'm back. And what is this?
0:28:58 > 0:29:00You've got to eat.
0:29:00 > 0:29:03Be big and strong like me.
0:29:03 > 0:29:06Right, now, we're going to wheech you up.
0:29:06 > 0:29:08Uh-huh!
0:29:08 > 0:29:11He's putting his hand on his hip.
0:29:11 > 0:29:14You're a star, aren't you?
0:29:14 > 0:29:15How's that?
0:29:15 > 0:29:17- Brilliant.- Lovely.
0:29:17 > 0:29:20That's Isabel. What's my name?
0:29:20 > 0:29:22INAUDIBLE
0:29:22 > 0:29:23- George?- That's it.
0:29:23 > 0:29:27- It's just a nickname. - Marion on a Sunday.
0:29:27 > 0:29:29Right, my honey.
0:29:29 > 0:29:30You OK?
0:29:32 > 0:29:34What? I'm Marion, that's right.
0:29:35 > 0:29:37Marion.
0:29:38 > 0:29:41And you're Tam, that's right!
0:29:45 > 0:29:48I think it's great, because sometimes you think,
0:29:48 > 0:29:49"Oh, he doesn't know anything",
0:29:49 > 0:29:54but his dementia's no' always there, is it, Tam?
0:29:54 > 0:29:56Right, see you later, OK?
0:29:56 > 0:29:58Thanks, Linda. Bye-bye.
0:29:58 > 0:30:02Tam always tells us he was a boxer in his youth.
0:30:02 > 0:30:04Unfortunately the left hand has gone,
0:30:04 > 0:30:10but he still tells you how it was with the right hand.
0:30:10 > 0:30:12Yeah, I love him, I do.
0:30:12 > 0:30:15As I say, you just become part of his family,
0:30:15 > 0:30:19like how he calls me George and Marion on a Sunday.
0:30:26 > 0:30:28Tam has been living at home with his daughter Linda
0:30:28 > 0:30:31for the past eight years.
0:30:31 > 0:30:33It is total minimum effort.
0:30:33 > 0:30:35The less amount of chewing, the better.
0:30:37 > 0:30:39Unless it's a sweetie!
0:30:42 > 0:30:43Right, handsome.
0:30:43 > 0:30:45Oh, your telly off again, son?
0:30:46 > 0:30:48That's that cat, we'll need to fling her out.
0:30:48 > 0:30:50She keeps knocking your telly off!
0:30:52 > 0:30:53Have a wee try of that, the smoked cheese.
0:30:55 > 0:30:58That's a boy, that's what I like to see.
0:31:00 > 0:31:03Dementia, it's a cruel disease, eh?
0:31:03 > 0:31:06I look at him, he looks like my dad...
0:31:07 > 0:31:09..but he's not.
0:31:09 > 0:31:11I promised that if he ever got to the point,
0:31:11 > 0:31:13I would never put him in a home,
0:31:13 > 0:31:17I would look after him until his time comes when he's...
0:31:17 > 0:31:19Do you know what I mean? No longer here.
0:31:20 > 0:31:23But if you've got no family to help you, right,
0:31:23 > 0:31:25and you've got nobody to be your voice,
0:31:25 > 0:31:29then you're left at the mercy of your local council.
0:31:31 > 0:31:35For quite some time, Tam was bedbound,
0:31:35 > 0:31:37and then his daughter,
0:31:37 > 0:31:41she wasn't happy that her dad was, according to her,
0:31:41 > 0:31:43kept in bed for so long,
0:31:43 > 0:31:48so she demanded that we get him up,
0:31:48 > 0:31:51so now Tam gets six visits a day.
0:31:52 > 0:31:56The most any one person would get
0:31:56 > 0:31:58would be four visits,
0:31:58 > 0:32:01but his daughter impressed upon them
0:32:01 > 0:32:04that she needed more care for her dad.
0:32:06 > 0:32:10When he first had personal care, it was twice a day,
0:32:10 > 0:32:12then it was four times a day,
0:32:12 > 0:32:14and now it's six times a day.
0:32:14 > 0:32:17He's imprisoned in a bedroom.
0:32:17 > 0:32:19They're impeaching his human rights,
0:32:19 > 0:32:20so that was the route I went down.
0:32:22 > 0:32:24DOG BARKS
0:32:28 > 0:32:29I know, I know, I know.
0:32:31 > 0:32:32What's this?
0:32:35 > 0:32:36Beautiful.
0:32:38 > 0:32:39Thank you, my son!
0:32:41 > 0:32:43I'm getting a blessing here, am I?
0:32:44 > 0:32:46Marion's a star.
0:32:46 > 0:32:51Marion should be put in a bottle and passed around Britain,
0:32:51 > 0:32:55cos she would cheer everybody up that needs a quality of care.
0:32:55 > 0:32:58But I've had from the other side where I've had not so good carers
0:32:58 > 0:32:59and not so good care managers.
0:32:59 > 0:33:02I've had to go and educate myself...
0:33:03 > 0:33:07..so that they cannae pull the wool over your eyes and lie to you,
0:33:07 > 0:33:10telling you services are not available
0:33:10 > 0:33:12when they quite clearly are.
0:33:12 > 0:33:13There we go.
0:33:14 > 0:33:16He's lucky, I've fought, I've got him all the care
0:33:16 > 0:33:18that he's entitled to,
0:33:18 > 0:33:20but what about the wee man or the wee women round the corner
0:33:20 > 0:33:22that's got absolutely nobody?
0:33:22 > 0:33:24Not everybody's got a Linda, eh?
0:33:31 > 0:33:32SAT NAV: 'Destination on the left.'
0:33:32 > 0:33:34Did she say turn left?
0:33:34 > 0:33:37It says something like 300 yards.
0:33:37 > 0:33:39I don't know what 300 yards is!
0:33:40 > 0:33:44How would...? I mean... Do people know what that is?
0:33:44 > 0:33:47It's halfway through the ten-week Mellow Dads programme.
0:33:47 > 0:33:52Today, Julie's supervising a visit with Andy and his daughter Makayla.
0:33:52 > 0:33:54She's arranged to collect her from mum Michelle.
0:33:56 > 0:33:58Hi, Michelle, it's Julie.
0:33:58 > 0:34:00- THROUGH INTERCOM:- 'Come in.'
0:34:03 > 0:34:05Old age.
0:34:05 > 0:34:07Hello, gorgeous.
0:34:07 > 0:34:09- Are you all ready? - Daddy read you a story?
0:34:09 > 0:34:13- Yeah.- She likes getting read all the nursery rhymes.
0:34:13 > 0:34:15She loves getting sung to, eh?
0:34:15 > 0:34:17I've packed all her wee bag.
0:34:17 > 0:34:19Brilliant. What's she got for lunch?
0:34:19 > 0:34:23She's got a bottle already there, her wee tub, just pour it in.
0:34:23 > 0:34:25No problem. Come on, poppet.
0:34:28 > 0:34:30She'll be fine, don't worry. Don't worry.
0:34:30 > 0:34:32- I know.- She'll be fine. OK, Michelle.
0:34:35 > 0:34:36Two minutes, darling.
0:34:37 > 0:34:39What's going on?
0:34:40 > 0:34:43Andy will only be allowed unsupervised access to Makayla
0:34:43 > 0:34:46if Julie and social work assess him to be ready.
0:34:47 > 0:34:50She is so heavy! Oh, babes.
0:34:52 > 0:34:53SHE CHAPS DOOR
0:34:54 > 0:34:56Hello, Andy, I had a panic. I thought you weren't in,
0:34:56 > 0:34:59cos I tried to phone you to come and help me.
0:35:00 > 0:35:03So you're going to get lunch in a minute, darling.
0:35:03 > 0:35:06Let's take this off. There we go.
0:35:06 > 0:35:07So you've be looking forward to this?
0:35:07 > 0:35:09- Yeah. - Has she been at the house before?
0:35:09 > 0:35:11- No.- Right.
0:35:11 > 0:35:12So you don't have a wee chair or that?
0:35:12 > 0:35:15Do you know what, right? If you were on your own with her,
0:35:15 > 0:35:18then you'd have to be organised
0:35:18 > 0:35:21- to make sure she was lying somewhere safe and...- Yeah.
0:35:21 > 0:35:25Daddy's going as fast as he can, and you're going to get your lunch.
0:35:25 > 0:35:28Right, come on, then, poppet. There you go, babes.
0:35:33 > 0:35:35Where are you going?
0:35:35 > 0:35:36There you go.
0:35:38 > 0:35:41Just try and reassure her, cos she's obviously wondering what's going on.
0:35:43 > 0:35:44CRYING CONTINUES
0:35:49 > 0:35:51- Do you want a hand, Andy?- No.
0:35:51 > 0:35:54Daddy's got sore hands 24 hours a day,
0:35:54 > 0:35:57seven days a week until the day he passes away.
0:35:59 > 0:36:00It's OK.
0:36:00 > 0:36:03I know. Daddy's here.
0:36:03 > 0:36:06Right, 20 seconds in the microwave, Andy.
0:36:06 > 0:36:08- Yeah.- OK?
0:36:11 > 0:36:14I know! I think you might be hungry.
0:36:14 > 0:36:15What's that, Andy?
0:36:15 > 0:36:17Move all your cleaning stuff away
0:36:17 > 0:36:22- from where you're making her food, yeah?- OK.
0:36:22 > 0:36:23Down the road, eh?
0:36:23 > 0:36:26Right, how are you going to...?
0:36:28 > 0:36:30Eh? Next challenge.
0:36:30 > 0:36:32Erm...
0:36:38 > 0:36:40What's this?
0:36:40 > 0:36:41Your din-dins.
0:36:44 > 0:36:45Come on, then. Oh.
0:36:47 > 0:36:48Oh, Makayla.
0:36:50 > 0:36:52You're in a strange place today, eh?
0:36:52 > 0:36:54MAKAYLA FUSSES
0:36:57 > 0:36:59You've got your dirty foot on her play mat, now.
0:36:59 > 0:37:00You're freaking me out.
0:37:03 > 0:37:05What we'll do, let me try.
0:37:05 > 0:37:08Come on, poppet, let me try holding you.
0:37:08 > 0:37:09Come on, darling, let's see.
0:37:09 > 0:37:11Oh, right. Can you manage?
0:37:11 > 0:37:13Come on, baby. Let's see.
0:37:13 > 0:37:14Let's see.
0:37:14 > 0:37:17Are you going to try?
0:37:17 > 0:37:20What you have to do is kind of distract her a wee bit, Andy.
0:37:20 > 0:37:22Where's the buzzy bee?
0:37:22 > 0:37:24Pop!
0:37:24 > 0:37:29Right, I'll keep her on my knee and you feed her, OK?
0:37:29 > 0:37:33Is Daddy going to do the buzzy bee?
0:37:33 > 0:37:36Bzzzz. Come on, then.
0:37:36 > 0:37:37She's not going to come to you.
0:37:37 > 0:37:40You're going to have to give it to her, if that makes sense.
0:37:40 > 0:37:41It tastes good.
0:37:41 > 0:37:44It's good for you, Makayla.
0:37:44 > 0:37:48The mouth's open, Andy, so you just have to be a bit quicker.
0:37:48 > 0:37:50Is Dad not going fast enough?
0:37:52 > 0:37:56Daddy can only sit down properly, he can't sit like this.
0:37:56 > 0:37:57He needs new knees.
0:37:57 > 0:38:01Oh, tough, needs must, baby. You need your lunch.
0:38:01 > 0:38:04How do you think you would have managed that, Andy?
0:38:04 > 0:38:06If you didn't have help?
0:38:08 > 0:38:09I would have probably persevered.
0:38:09 > 0:38:12I would have struggled, but I'd have persevered!
0:38:12 > 0:38:15Right, pass her over, or else we'll be here all day!
0:38:15 > 0:38:18I'd be better off with you on my knee doing that.
0:38:18 > 0:38:20I suppose for me, as a worker coming in,
0:38:20 > 0:38:23I would have hoped that you would have been a bit more prepared
0:38:23 > 0:38:25and there wouldn't be a razor lying on the couch
0:38:25 > 0:38:27and lighters lying around and stuff like that.
0:38:27 > 0:38:30Cos you can't have that with kids, full stop.
0:38:30 > 0:38:33- I know that. - That has to be sorted, Andy, OK?
0:38:33 > 0:38:35It will be.
0:38:35 > 0:38:37Right, that's us. I think that's it now.
0:38:39 > 0:38:42Right, do you want to pop her in, Andy?
0:38:46 > 0:38:50OK, darling. Keep talking to her, Andy.
0:38:50 > 0:38:51Makayla.
0:38:51 > 0:38:54Right, Daddy's going to bring you out to the car.
0:38:54 > 0:38:57MAKAYLA CRIES
0:38:59 > 0:39:01I know, darling, I know.
0:39:02 > 0:39:05Two minutes. Two minutes.
0:39:06 > 0:39:10OK, I shall see you tomorrow, yeah, at the group?
0:39:10 > 0:39:13Bright and early. I know, darling.
0:39:13 > 0:39:15I'll see you tomorrow.
0:39:19 > 0:39:23Could Andy, with help and support,
0:39:23 > 0:39:26care for Makayla without anyone else being around?
0:39:26 > 0:39:30Yeah, Andy's fine when you're there prompting him and saying,
0:39:30 > 0:39:33"Try this", suggesting what he should be doing,
0:39:33 > 0:39:36but if there's nobody there to do that...
0:39:36 > 0:39:38then how well is he going to manage?
0:39:38 > 0:39:40Are we going to just have a...
0:39:40 > 0:39:44you know, an upset little child in that house?
0:39:46 > 0:39:48Oh, Michelle.
0:39:48 > 0:39:50She is going to be glad to see you.
0:39:50 > 0:39:52- Where's Mum?- Hi, baby!
0:39:52 > 0:39:54Two seconds, she doesnae like the wind.
0:39:54 > 0:39:57Oh, right, OK, I'll grab her stuff.
0:39:57 > 0:39:58Oh!
0:40:02 > 0:40:03Have you missed the cuddles?
0:40:03 > 0:40:06Have you missed the cuddles? Cos I have!
0:40:06 > 0:40:09Eh, babes?
0:40:09 > 0:40:13She's well-loved, as you can see!
0:40:13 > 0:40:17The little contact that Andy has with Makayla,
0:40:17 > 0:40:19she's just going to be as strange with him as she is with me.
0:40:19 > 0:40:2518 years ago, he was exactly the same as what he is now,
0:40:25 > 0:40:28and nobody can turn around and say I've not given him any chances,
0:40:28 > 0:40:31cos I've give him every opportunity.
0:40:31 > 0:40:35That's it. He's got the rest of this...
0:40:35 > 0:40:37- The Mellow and then... - The Mellow and that's it.
0:40:37 > 0:40:41After that, I'm not going to give him a third chance.
0:40:41 > 0:40:44He's had chance after chance.
0:40:44 > 0:40:46Right, OK, Michelle. Thank you very much.
0:40:46 > 0:40:48Take care, bye.
0:40:50 > 0:40:52That was like chalk and cheese, wasn't it?
0:40:52 > 0:40:58Lots of physical and emotional affection was shown towards her.
0:40:58 > 0:40:59You know, she ran in right away
0:40:59 > 0:41:03because she knows Makayla doesn't like the wind.
0:41:03 > 0:41:06Her first priority was Makayla.
0:41:08 > 0:41:10And, even when we arrived at Andy's,
0:41:10 > 0:41:13it did not strike me that his first priority was Makayla.
0:41:15 > 0:41:17What we don't want to happen
0:41:17 > 0:41:20is Makayla becomes another statistic.
0:41:21 > 0:41:26So we...have to make sure
0:41:26 > 0:41:30that she has all the opportunities she can in life.
0:41:43 > 0:41:47Today's been a busy day so far - mice, rats, ants.
0:41:49 > 0:41:51It's been two weeks since pest controller Gus
0:41:51 > 0:41:54laid the rat traps at the dump site in Methil.
0:41:55 > 0:41:57We're going to go and see Mrs Campbell
0:41:57 > 0:41:59regarding the rat problem.
0:41:59 > 0:42:03I've only ever seen two rats in the whole time I've been on-site.
0:42:03 > 0:42:07Certainly not an epidemic, certainly not an exodus, let's say.
0:42:08 > 0:42:12People generally think once there's a lot of rubbish accumulated,
0:42:12 > 0:42:15that causes rats, which could be the case,
0:42:15 > 0:42:17but we get it every day of the week -
0:42:17 > 0:42:20dirty gardens, rubbish in gardens,
0:42:20 > 0:42:22"Seen rats" and generally the people
0:42:22 > 0:42:25assume there's going to be rats there.
0:42:30 > 0:42:33Right, then, this is the bit the council has done.
0:42:33 > 0:42:35Very happy.
0:42:35 > 0:42:39We'll just go and have a look and see if there's any signs.
0:42:41 > 0:42:44There's one there that's never been touched.
0:42:48 > 0:42:50No takes in the boxes.
0:42:50 > 0:42:53That tells me there wasnae a huge amount of rats here,
0:42:53 > 0:42:56or that poison would have been gone.
0:42:56 > 0:42:59Well, I would say it was blown out of proportion.
0:43:00 > 0:43:04And that's as far as I would like to go on that,
0:43:04 > 0:43:06but we can only see what we see,
0:43:06 > 0:43:09we cannae believe what people tell us.
0:43:13 > 0:43:14Hello, how are you?
0:43:14 > 0:43:18Mrs Campbell was saying she seen rats the other night at the car.
0:43:18 > 0:43:21- Yeah, yeah, Sunday night. - Right.
0:43:21 > 0:43:23I heard scratching there,
0:43:23 > 0:43:25and it was round about my bins,
0:43:25 > 0:43:28and when I came out, I came round by the bins,
0:43:28 > 0:43:31- there was one actually at my bins. - Right.
0:43:31 > 0:43:36I don't know if there's, like, they've dug underneath, you know,
0:43:36 > 0:43:40where the mounds and that are.
0:43:40 > 0:43:42- Oh, right, there we go. - That's pretty fresh, there.
0:43:42 > 0:43:45There we go. That's how they're getting in.
0:43:45 > 0:43:50Right, then, I'll get some boxes set up here and we'll monitor you again.
0:43:50 > 0:43:51Obviously they're running now
0:43:51 > 0:43:54because their lair has been disturbed, eh?
0:43:54 > 0:43:57Fife Council needs to get on to the owner.
0:43:57 > 0:44:00I'm just here to help you with this situation.
0:44:00 > 0:44:02- I know you are.- We'll get you sorted again, OK?- Yeah.
0:44:02 > 0:44:04Truthfully, I've only seen two live rats here.
0:44:04 > 0:44:07I've picked up two dead rats here.
0:44:07 > 0:44:10I've seen more rats in a private garden than I have here,
0:44:10 > 0:44:13but we're going to carry you on in the car park and that.
0:44:13 > 0:44:15Rats are very, very clever.
0:44:15 > 0:44:16Very, very clever.
0:44:16 > 0:44:19But they're not as clever as us pest controllers!
0:44:22 > 0:44:24No, I'm no' happier,
0:44:24 > 0:44:26because the problem isnae going away,
0:44:26 > 0:44:31and although they are no longer getting into my flat,
0:44:31 > 0:44:37my next-door neighbour and, you know, the guy that owns flat two,
0:44:37 > 0:44:41and the guy that owns flat three constantly see rats in the car park.
0:44:41 > 0:44:45So they ain't going away, they're still here.
0:44:47 > 0:44:49It's never-ending.
0:44:49 > 0:44:54It'll be never-ending until that place is absolutely tidied,
0:44:54 > 0:44:59shrubs back, maintained, eh,
0:44:59 > 0:45:02which doesnae belong to Fife Council.
0:45:10 > 0:45:13In Glenrothes, Marion's en route to Tam
0:45:13 > 0:45:16for his fourth home care visit of the day.
0:45:16 > 0:45:19Caring for people in their own homes
0:45:19 > 0:45:23is a challenge sometimes, especially if...
0:45:25 > 0:45:30..that person, be it man or women, is living with family.
0:45:30 > 0:45:37We've got to adhere to rules set down by the council.
0:45:37 > 0:45:39You have to be really very careful.
0:45:39 > 0:45:42It's somebody's life you've got in your hands.
0:45:45 > 0:45:49Chop, chop, chop! Here, one for you, one for you.
0:45:49 > 0:45:51Right, go, go. Right.
0:45:52 > 0:45:54They're somebody to talk to, cos I do walk about
0:45:54 > 0:45:57talking to myself at times, eh? But they are company as well, eh?
0:45:59 > 0:46:01Linda gets very compassionate.
0:46:01 > 0:46:03Linda likes a good fight.
0:46:03 > 0:46:05Boris, out!
0:46:05 > 0:46:06Out.
0:46:06 > 0:46:09And I do like to voice my opinion quite loudly, yeah.
0:46:09 > 0:46:11And I won't be...
0:46:11 > 0:46:12Out!
0:46:13 > 0:46:14Thank you.
0:46:14 > 0:46:18I do quite like a wee argument with the council
0:46:18 > 0:46:19now and again, you know?
0:46:27 > 0:46:28I'm only a home carer!
0:46:28 > 0:46:30Hello?
0:46:33 > 0:46:36What's my name, Tam?
0:46:36 > 0:46:37- George.- That's it.
0:46:39 > 0:46:42Marion assists Tam from his chair to his bed every day,
0:46:42 > 0:46:46but recently, he's been struggling with his mobility.
0:46:46 > 0:46:50The standing is not any good for Tam now.
0:46:50 > 0:46:52I don't think it's the right piece of equipment.
0:46:52 > 0:46:54I would rather Tam had a hoist at this...
0:46:55 > 0:46:57..present time.
0:46:57 > 0:47:02Tam, now, you're going to stand up, get ready for your motorbike.
0:47:02 > 0:47:04This is your Harley-Davidson, Tam.
0:47:04 > 0:47:05That's it.
0:47:05 > 0:47:08Now, you've to keep your foot down.
0:47:08 > 0:47:10Tam, keep your foot down, keep your foot down.
0:47:10 > 0:47:12Tam, it's this foot here.
0:47:12 > 0:47:15Now, we're going to turn you round.
0:47:15 > 0:47:18You keep your leg down. Well done!
0:47:18 > 0:47:22I think the proper hoist would be a lot easier.
0:47:22 > 0:47:25That way we could get a proper sling round him
0:47:25 > 0:47:28and guide him right over to the bed.
0:47:28 > 0:47:31If you get a hoist, that means he's bedbound, eh?
0:47:31 > 0:47:34He's not lying in his bed to rot away.
0:47:36 > 0:47:39You're impeaching his human rights.
0:47:39 > 0:47:42You've imprisoned him in a bedroom against his will.
0:47:42 > 0:47:46You've imprisoned him to a bed against his will.
0:47:47 > 0:47:49It's no' happening on my watch.
0:47:49 > 0:47:53It's a bit of a problem for the carers as well.
0:47:53 > 0:47:55They can easily become hurt.
0:47:55 > 0:47:57I actually think this could tip.
0:47:57 > 0:48:00People with stand aids are usually,
0:48:00 > 0:48:03basically capable of actually getting off the seat themselves
0:48:03 > 0:48:05and standing.
0:48:05 > 0:48:08It's not fair on Tam, but it's also not fair on the carers.
0:48:08 > 0:48:10Until he pops his clogs,
0:48:10 > 0:48:13he will be up and he will sit up
0:48:13 > 0:48:17and he will be treated like a proper human being.
0:48:20 > 0:48:21DOG BARKS
0:48:21 > 0:48:23Right, then, that's us finished.
0:48:24 > 0:48:26Be quiet.
0:48:26 > 0:48:27Sit.
0:48:27 > 0:48:29Right, through there.
0:48:29 > 0:48:32We're going in every night with that dog barking
0:48:32 > 0:48:34and it does not shut up.
0:48:35 > 0:48:37It was me that phoned the office today.
0:48:37 > 0:48:41Tam was stretched out and no way would he bend
0:48:41 > 0:48:44or stand with the stand aid.
0:48:44 > 0:48:46Oh, it's just a nightmare.
0:48:46 > 0:48:48I don't know what's going to happen,
0:48:48 > 0:48:52but we'll have to be allowed to do our job
0:48:52 > 0:48:54by the council's rules, I think.
0:49:00 > 0:49:03'Good afternoon, you're through to Kelly, how can I help?'
0:49:03 > 0:49:06'I'm phoning about my son who has ADHD.
0:49:06 > 0:49:08'He's addicted to the Xbox.
0:49:08 > 0:49:14'Hello, Martin, I want to cancel my Meals On Wheels indefinitely, mate.'
0:49:14 > 0:49:16'I'm speaking about my sister.
0:49:16 > 0:49:19'She's 92 now.
0:49:19 > 0:49:24'It's just that she is so very, very lonely.'
0:49:24 > 0:49:25'Oh, right.'
0:49:26 > 0:49:30Community wardens Ian and Bob have been called out to St Andrews
0:49:30 > 0:49:32to inspect a derelict private property
0:49:32 > 0:49:37which has become a drinking den for local youths.
0:49:37 > 0:49:40We've had intel that, since the building's be made secure
0:49:40 > 0:49:44over the winter months, it's now been made insecure again,
0:49:44 > 0:49:45so we're just basically going to check,
0:49:45 > 0:49:47see if there's any access being gained
0:49:47 > 0:49:50and if there's any signs of drinking since the last clean-up.
0:49:50 > 0:49:52I mean, I read an article in the paper not so long ago
0:49:52 > 0:49:55that said the average pocket money per week
0:49:55 > 0:49:57for the modern child in Britain is £20 a week.
0:49:57 > 0:49:59That is nuts.
0:49:59 > 0:50:00That's more than I get!
0:50:00 > 0:50:04- Saying that, £20, that's just under three bottles of Buckfast.- Aye.
0:50:04 > 0:50:07When you weigh it up, you should be given at least enough
0:50:07 > 0:50:08for four bottles.
0:50:08 > 0:50:10Two for the Friday night, two for Saturday.
0:50:18 > 0:50:21We'll have a walk round, see how much alcohol receptacles there is.
0:50:21 > 0:50:24That'll give us a rough idea how many people have been up here
0:50:24 > 0:50:25- and how often.- Oh, look!
0:50:25 > 0:50:28Come on out, put your hands up!
0:50:28 > 0:50:29It's a chicken!
0:50:29 > 0:50:30Oh, you've no hands.
0:50:32 > 0:50:33Kind of pissed off, though, eh?
0:50:33 > 0:50:35Cos we were on top of this place,
0:50:35 > 0:50:37got it all re-secured and cos we've not been here...
0:50:37 > 0:50:42The boards have served absolutely no purpose whatsoever.
0:50:42 > 0:50:44"Kill the fuckers."
0:50:44 > 0:50:45"Fuck you."
0:50:47 > 0:50:48"No-one likes you, Rylan."
0:50:48 > 0:50:51I agree with that one! I agree.
0:50:53 > 0:50:55Lovely old stately home.
0:50:55 > 0:50:57Or it was 20 years ago.
0:50:57 > 0:50:59Right, Ian, this will be the first and only time
0:50:59 > 0:51:01you'll lead me up the stairs.
0:51:01 > 0:51:03It will no' be the first and only time
0:51:03 > 0:51:05you've been at my behind, though!
0:51:05 > 0:51:07Tiny, wee staircase.
0:51:07 > 0:51:09They must have had tiny, wee feet in they days.
0:51:09 > 0:51:12This is what you're talking about, this is the danger.
0:51:12 > 0:51:15There is an open window, anybody could fall out there.
0:51:15 > 0:51:17Then you'd hear the local residents saying, "Where were the wardens?
0:51:17 > 0:51:19"We passed this information onto them."
0:51:19 > 0:51:21"Why does no-one do anything about a dangerous building?"
0:51:21 > 0:51:24Well, it wasn't dangerous until they trashed it.
0:51:24 > 0:51:26People might say, the good inhabitants of St Andrews,
0:51:26 > 0:51:29let them come up here, they're not on the street,
0:51:29 > 0:51:31but look at the state of the place.
0:51:31 > 0:51:33I mean, if you're up here inebriated,
0:51:33 > 0:51:35there's no balustrade, no nothing.
0:51:35 > 0:51:37We're going to go up the stairs to the attic space.
0:51:37 > 0:51:39If somebody is setting fires down the bottom level,
0:51:39 > 0:51:42like they have been, that's just a recipe for disaster.
0:51:45 > 0:51:47Ian!
0:51:47 > 0:51:49Daddy's home!
0:51:53 > 0:51:55We got some good intel to take back, there.
0:51:55 > 0:51:57It's the safety of the kids.
0:51:57 > 0:51:58From our point of view,
0:51:58 > 0:52:00we'll certainly be monitoring it pretty closely
0:52:00 > 0:52:05and working with other agencies to try and get it re-secured again.
0:52:05 > 0:52:08But we get painted as the bad guys for getting on the kids' cases
0:52:08 > 0:52:10and whatever, but we're doing it for their benefit.
0:52:10 > 0:52:13It'll just take something tragic to happen in there one Friday night
0:52:13 > 0:52:17or Saturday night for people to start pointing fingers.
0:52:17 > 0:52:19As long as we're doing our bit and going up there on monitoring
0:52:19 > 0:52:21and trying to engage with these youths,
0:52:21 > 0:52:23then hopefully nobody can point the finger at us.
0:52:31 > 0:52:34In Glenrothes, family support worker Julie
0:52:34 > 0:52:37is now in her tenth week of the Mellow Dad support group.
0:52:37 > 0:52:40I mean, there's lots of people who, you know,
0:52:40 > 0:52:43do the same kind of thing that I do across the country,
0:52:43 > 0:52:46not only to make sure that kids get the best start in life,
0:52:46 > 0:52:50but that the families are happy and whole and healthy.
0:52:50 > 0:52:52That sounds religious.
0:52:56 > 0:52:57BABY FUSSES
0:52:57 > 0:53:00Did you like it when you had the jelly?
0:53:00 > 0:53:02Just grab the jelly.
0:53:02 > 0:53:05Today is the final session of the programme.
0:53:05 > 0:53:07Daddy's making you a wish jar.
0:53:07 > 0:53:10Yeah, Daddy's making you a wish jar.
0:53:10 > 0:53:14You've to put in wishes, so this is a wishes jar,
0:53:14 > 0:53:17and they were just I hope that she is always happy
0:53:17 > 0:53:19and I hope that she is always safe.
0:53:19 > 0:53:23I hope she does well, with the right kind of guidance.
0:53:24 > 0:53:26It does help.
0:53:27 > 0:53:30Andy, you know, I think it was about four or five weeks ago,
0:53:30 > 0:53:33he said to me, "I do need support.
0:53:33 > 0:53:36"I do need support in order to be able to
0:53:36 > 0:53:39"have a relationship with Makayla", and that's a big thing to admit.
0:53:39 > 0:53:41- Makayla. - BABY FUSSES
0:53:44 > 0:53:45It's OK, Makayla.
0:53:47 > 0:53:49Daddy's just putting your jammies on.
0:53:51 > 0:53:52He's trying!
0:53:52 > 0:53:54He's trying very hard.
0:53:54 > 0:53:56Makayla's seven months,
0:53:56 > 0:54:00so Andy's still got plenty of time to get that sorted.
0:54:00 > 0:54:01I think I've improved!
0:54:03 > 0:54:05Aye, it's been quite good.
0:54:06 > 0:54:10A bit slow to start off with, but, yeah, she's fine.
0:54:14 > 0:54:17It's made me a better dad, anyway.
0:54:17 > 0:54:20Talking about it and stuff just really helps, so, yeah,
0:54:20 > 0:54:23I definitely think it's made me a better dad.
0:54:23 > 0:54:25There you go, Makayla's wish jar.
0:54:28 > 0:54:32This year, following the success of the early years family intervention,
0:54:32 > 0:54:36the council has invested an extra £700,000
0:54:36 > 0:54:39to support some of Fife's most vulnerable families.
0:54:41 > 0:54:45Investment in early years means that we're going to see
0:54:45 > 0:54:49the benefits later on, certainly hundreds of thousands
0:54:49 > 0:54:53that we're going to save in the long-term
0:54:53 > 0:54:57because, ultimately, children are not going to be taken into care.
0:54:57 > 0:55:01We're going to have young people growing up who are confident,
0:55:01 > 0:55:05keen to learn, happy,
0:55:05 > 0:55:09and that can only benefit not only those families,
0:55:09 > 0:55:12but our communities. The whole community.
0:55:12 > 0:55:15And that's what we're trying to achieve.
0:55:16 > 0:55:19That sounded pants there, didn't it, Stephen?
0:55:34 > 0:55:36Ian, I'm back here tomorrow again.
0:55:37 > 0:55:39OK, love.
0:55:39 > 0:55:41OK, babe. See you tomorrow.
0:55:43 > 0:55:44- Bye-bye.- Bye.
0:55:47 > 0:55:50Well, this is me out on my care visits today,
0:55:50 > 0:55:55and the next one would have been Tam, but, unfortunately...
0:55:56 > 0:55:58..Tam passed away yesterday.
0:56:00 > 0:56:04I think he'd had enough and he just slipped away, basically...
0:56:06 > 0:56:08This is one of the hardest parts of the job,
0:56:08 > 0:56:11when you lose one of your people,
0:56:11 > 0:56:15especially one that you've been in close contact with
0:56:15 > 0:56:17for so many years.
0:56:19 > 0:56:20Oh, it's just...
0:56:20 > 0:56:23There's no words to describe how you feel.
0:56:25 > 0:56:28Yeah, I was really upset yesterday.
0:56:28 > 0:56:34Every day you would waken up, go to work, "Tam, Tam, Tam,"
0:56:34 > 0:56:38and now you don't have that at all and...
0:56:38 > 0:56:40Oh, last night was terrible.
0:56:42 > 0:56:47I'll remember Tam as he was and the fun we used to have.
0:56:47 > 0:56:50I'm going to miss getting called George, that's the one thing!
0:56:50 > 0:56:53I don't know what I'm going to do.
0:56:53 > 0:56:55- WHISPERY VOICE:- "Hello, George."
0:56:55 > 0:56:59That's it.
0:56:59 > 0:57:04Every time I hear the word George, I would...think Tam.
0:57:10 > 0:57:11I'll be fine.
0:57:11 > 0:57:14Yeah, aye.