0:00:02 > 0:00:05Christchurch, a sleepy little town on the south coast of England,
0:00:05 > 0:00:08where a third of the population is over 60.
0:00:08 > 0:00:13Nicknamed God's Waiting Room, it's the ultimate pensioners' paradise.
0:00:14 > 0:00:16But all that's about to change.
0:00:17 > 0:00:19DANCE MUSIC PLAYS
0:00:19 > 0:00:23The town is opening its gates to an invasion of desperate young
0:00:23 > 0:00:26job seekers, to take part in a unique social experiment.
0:00:28 > 0:00:31Youth unemployment across the UK is at an all-time high.
0:00:31 > 0:00:34I've been homeless. I've slept on the streets.
0:00:34 > 0:00:37I'd clean toilets, I'd look after old people, I'd do anything.
0:00:37 > 0:00:40It is really tough looking for work and especially
0:00:40 > 0:00:43when you're not hearing anything back from anyone.
0:00:43 > 0:00:46But Christchurch struggles to attract young people to work
0:00:46 > 0:00:48in their old-fashioned businesses.
0:00:48 > 0:00:51All the butchers that I know are all getting old now.
0:00:51 > 0:00:54This trade needs new blood.
0:00:59 > 0:01:03Senior employers have offered eight weeks' work experience.
0:01:03 > 0:01:06If impressed, the mentors will offer a permanent job.
0:01:06 > 0:01:09The youth of today, I think, they've got it tough.
0:01:09 > 0:01:11It's not a very nice place to be.
0:01:11 > 0:01:15In exchange, the town will receive a much-needed injection of
0:01:15 > 0:01:17fresh ideas and new blood.
0:01:17 > 0:01:21Welcome to the ancient borough of Christchurch.
0:01:21 > 0:01:25# I said I'm living in a lost generation... #
0:01:25 > 0:01:28A swarm of the UK's young unemployed were interviewed
0:01:28 > 0:01:30by the town's veteran bosses.
0:01:31 > 0:01:35We have a wool shop where we sell wool, cottons, et cetera.
0:01:35 > 0:01:37Cotton like you use for your ears? Like cotton buds?
0:01:37 > 0:01:40No, knitting cotton, where you knit. Knit.
0:01:40 > 0:01:41- Oh, I'm so thick!- Yeah...
0:01:41 > 0:01:44From this group, 11 were hand-picked
0:01:44 > 0:01:46to work across nine local businesses.
0:01:48 > 0:01:49From a fish stall...
0:01:49 > 0:01:53- Wow!- See, that's where you hold him by his back.
0:01:53 > 0:01:54..to the local butcher's.
0:01:54 > 0:01:56My little mate, as you can see,
0:01:56 > 0:02:00there are the hairs on his chinny, chin, chin.
0:02:00 > 0:02:04The older generation in Christchurch are used to the quiet life.
0:02:04 > 0:02:07But the town is about to be transformed.
0:02:07 > 0:02:09# Eat, sleep, rave, repeat... #
0:02:12 > 0:02:15Everyone needs a village idiot, don't they?
0:02:15 > 0:02:16Whoa!
0:02:16 > 0:02:19I nearly broke a nail as well!
0:02:19 > 0:02:21- HE BURPS - Pardon me.
0:02:21 > 0:02:22- BOTH:- Eeeee!
0:02:22 > 0:02:24Unfortunately, I'm a bit like blow jobs.
0:02:24 > 0:02:29You can either spit me or swallow me, either way I'm always going to be in your mouth.
0:02:32 > 0:02:36The bosses will review the trainees' work with weekly appraisals.
0:02:36 > 0:02:37Don't stop!
0:02:37 > 0:02:39Other people's perceptions.
0:02:39 > 0:02:43Lots of young people don't actually know how to speak to people.
0:02:43 > 0:02:46Got to try everything once though, haven't you, in life?
0:02:46 > 0:02:49- What did you say? - That will not do!
0:02:49 > 0:02:51They'll be assessed on time keeping...
0:02:51 > 0:02:55This happened yesterday and I told her it wasn't going to happen again
0:02:55 > 0:02:56- and it's happened again. - ..attitude...
0:02:56 > 0:02:59The guy's a prick. He's a full-on dickhead.
0:02:59 > 0:03:00..and their behaviour.
0:03:00 > 0:03:04You said, "Thank you, you sexy bitch."
0:03:04 > 0:03:07- You can't use that language.- Sorry. Sorry.- It's not funny.
0:03:07 > 0:03:08No, it's not funny.
0:03:08 > 0:03:10For those that succeed, the offer of a full-time job
0:03:10 > 0:03:12with their elderly bosses.
0:03:12 > 0:03:13- BLEEP- hate old people.
0:03:13 > 0:03:15Some old people absolutely stink.
0:03:15 > 0:03:18I can see me getting kicked out soon, yeah, for smacking my boss up.
0:03:18 > 0:03:19Will they be sacked?
0:03:19 > 0:03:22Do you know what? I can't do this. See you later, man.
0:03:22 > 0:03:24..and say goodbye to Christchurch?
0:03:24 > 0:03:28Or will this be the start of a new career and a better life?
0:03:28 > 0:03:31- Give us a hug. - Woo!
0:03:31 > 0:03:32I really, really want it, man.
0:03:32 > 0:03:35And that is an absolute life-changing situation.
0:03:46 > 0:03:50For the next eight weeks, the sleepy suburb of Dorset will be home
0:03:50 > 0:03:52to our 11 trainees.
0:03:53 > 0:03:55They will live in a house together
0:03:55 > 0:03:57in the heart of the Christchurch community.
0:03:57 > 0:03:59I hope there's loads of cock.
0:03:59 > 0:04:01I hope there's loads of hot cock.
0:04:01 > 0:04:0519-year-old Benny from Norfolk has been unemployed for nearly a year.
0:04:05 > 0:04:08Hi, sexy. Can we put our stuff in your boot?
0:04:08 > 0:04:12He's arrived in Christchurch with 20-year-old Deneka from Manchester.
0:04:13 > 0:04:16Driving through here, there's no clubs.
0:04:16 > 0:04:18I ain't seen no hot black men.
0:04:18 > 0:04:20I ain't seen anyone hot at all.
0:04:20 > 0:04:21Not at all.
0:04:23 > 0:04:26My name's Benny. I'm from Norfolk.
0:04:26 > 0:04:29I'm vibrant, very unique and a bit weird.
0:04:29 > 0:04:32You either really, really love me and find me endearing
0:04:32 > 0:04:35and nice to be around, or you just... you can't tolerate me.
0:04:35 > 0:04:38I'm that sort of personality, I'm not going to be anything else
0:04:38 > 0:04:39because that's who I am.
0:04:39 > 0:04:41I've got to get up with her. No, you can get her.
0:04:41 > 0:04:45I've not been sacked, I've had "We have to let you go." Is that being sacked?
0:04:45 > 0:04:48Being unemployed, it has completely affected me.
0:04:48 > 0:04:50I've found it almost quite depressing.
0:04:50 > 0:04:51I'm so excited to get in there.
0:04:51 > 0:04:54I think it's going to be such a fun experience.
0:04:54 > 0:04:56Sometimes it's not about genuinely doing what you want,
0:04:56 > 0:04:59it's doing what you need... and I need a new opportunity.
0:05:01 > 0:05:03Thank you, Mr Taxi Man, you sexy bitch.
0:05:03 > 0:05:05I don't want no midnight visiting, thank you.
0:05:05 > 0:05:07DENEKA LAUGHS
0:05:09 > 0:05:12Each trainee has been allocated a position
0:05:12 > 0:05:14at one of nine local businesses,
0:05:14 > 0:05:16based on their interests and experience.
0:05:16 > 0:05:19They've all been left a letter from their new boss.
0:05:19 > 0:05:22"For the next eight weeks, you will be working
0:05:22 > 0:05:25- "with my team in outdoor plants." - Coffee shop.
0:05:25 > 0:05:29"We are a long-established firm of solicitors in Christchurch."
0:05:29 > 0:05:31Wool specialists. OK.
0:05:31 > 0:05:34Chartered accountants and tax advisors - good lot.
0:05:34 > 0:05:37"When working in a party store" - party store?
0:05:37 > 0:05:40"Your normal hours of work will be Monday to Friday."
0:05:40 > 0:05:42Fucking hell! "9am to till 6.
0:05:42 > 0:05:45"We look forward to you joining us and being part of our team."
0:05:45 > 0:05:47Yeah, I can't fucking wait(!) Oh...
0:05:48 > 0:05:51"Dear Deneka, I am pleased to invite you to my salon
0:05:51 > 0:05:55"for eight weeks' work experience. Best wishes, Irene."
0:05:55 > 0:05:58Hair dressing, so I'm quite happy about that.
0:05:59 > 0:06:01When I was nine, I got put into care.
0:06:01 > 0:06:03I used to cause some hassle in that house.
0:06:03 > 0:06:07I used to be a proper, proper, proper bad shit.
0:06:07 > 0:06:10The idea of living with an old population is probably good
0:06:10 > 0:06:11cos it's more quiet.
0:06:11 > 0:06:14You probably wouldn't get into as much trouble as you do
0:06:14 > 0:06:17when you're in a main city with, like, loads of young people.
0:06:17 > 0:06:20When I'm at home, I literally do nothing, apart from being with
0:06:20 > 0:06:23my friends and you can't be with your friends every day, you need a job.
0:06:23 > 0:06:27I'd like to prove to other people that even if you don't have grades, you can still get a job.
0:06:27 > 0:06:29But it's just finding a job first.
0:06:34 > 0:06:3826-year-old Christian from Bolton has been unemployed for five months.
0:06:41 > 0:06:43- ALL: Hello. - Hiya.
0:06:43 > 0:06:45One thing he does work on is his body,
0:06:45 > 0:06:47and he could be the answer to Benny's prayers.
0:06:47 > 0:06:50If you was gay, I so would. I'm just putting it out there
0:06:50 > 0:06:52so that everyone knows,
0:06:52 > 0:06:55if you was gay, I definitely would fuck you.
0:06:56 > 0:06:58Go on, show us your tattoos.
0:06:58 > 0:07:01- I can't show you all these down here...- Why? I'll show you mine.
0:07:03 > 0:07:06Cor, look at his body. Sorry. Fucking hell.
0:07:06 > 0:07:10Can you take your top off, so we can see the chest ones as well?
0:07:10 > 0:07:12Please. Go on. Just a pick peek.
0:07:12 > 0:07:13Come on, show us your chest just quickly.
0:07:13 > 0:07:15Just give us a quick flash.
0:07:17 > 0:07:2119-year-old self-proclaimed Nottingham bad boy Adam
0:07:21 > 0:07:25arrives with Remus, a wannabe DJ from Leicester.
0:07:26 > 0:07:27Nine months ago,
0:07:27 > 0:07:31Adam was made redundant from his job cleaning coaches.
0:07:31 > 0:07:33"Hello, Adam, we are delighted to tell you that you will be
0:07:33 > 0:07:36"joining our team at Mudeford Ferry."
0:07:38 > 0:07:40When I was young, I was a big troublemaker.
0:07:41 > 0:07:43I was always in trouble with the police.
0:07:43 > 0:07:45I stole a lot of money off my mum.
0:07:45 > 0:07:49So I just ended up moving out, I've had enough,
0:07:49 > 0:07:52I just didn't want to be around all them sort of people any more.
0:07:52 > 0:07:54Mayonnaise and fried egg sandwiches. His favourites.
0:07:54 > 0:07:57'I've been unemployed now for about nine months.'
0:07:57 > 0:07:59Are we saying grace? Grace?
0:07:59 > 0:08:03I'm hoping this experience is going to let me walk straight into a job.
0:08:03 > 0:08:04I need more than that.
0:08:04 > 0:08:06'Having a job means the world to me.'
0:08:06 > 0:08:10It keeps you happy. When I'm working, I'm just happy.
0:08:10 > 0:08:13I want to be when I'm older, like, have my own businesses.
0:08:13 > 0:08:16I want a nice big family, nice big house
0:08:16 > 0:08:18and everything you possibly could have in life.
0:08:18 > 0:08:20Like, just live your dream.
0:08:23 > 0:08:27Last to arrive is 28-year-old Carl from Warrington.
0:08:28 > 0:08:33A butcher. Oh, that's exciting. It's something that I've, erm,
0:08:33 > 0:08:36I've never thought about being a butcher in my life.
0:08:38 > 0:08:42I find it really hard to find work, because I've got a criminal record.
0:08:42 > 0:08:46I got a job in a bank, was a bit inundated by bills
0:08:46 > 0:08:50and I was stressed, so I just helped myself to £1,000.
0:08:52 > 0:08:55It was a bad choice, a bad decision, and I regret that wholly.
0:08:57 > 0:09:01So if I was an employer, I wouldn't touch me with a barge pole.
0:09:01 > 0:09:03I come from a working class background,
0:09:03 > 0:09:06if you don't work and you're working class, I mean, what are you, then?
0:09:06 > 0:09:07Underclass?
0:09:07 > 0:09:11So this is a perfect opportunity to get my life back on track
0:09:11 > 0:09:13and make myself proud more than anything.
0:09:13 > 0:09:15That's what needs to be done.
0:09:21 > 0:09:26- Anybody want to guess what I am? - Dolehead?
0:09:26 > 0:09:28Full-time...
0:09:28 > 0:09:29butcher.
0:09:31 > 0:09:32Why have we got the glamorous jobs?
0:09:32 > 0:09:35I know, man. That's so, like, that's so cool.
0:09:35 > 0:09:38So you'll be bringing home the bacon, then.
0:09:38 > 0:09:40LAUGHTER
0:09:40 > 0:09:44Spirits are high, but with new jobs starting tomorrow,
0:09:44 > 0:09:47they all force themselves to have an early night.
0:09:59 > 0:10:02It's the crack of dawn in Christchurch,
0:10:02 > 0:10:05- and first out of bed is Carl. - Morning.
0:10:05 > 0:10:07Sacked from his last job at a call centre three months ago,
0:10:07 > 0:10:10he's determined to make a good first impression today.
0:10:10 > 0:10:12Nice and early.
0:10:14 > 0:10:17Bright-eyed and bushy-tailed left me years ago, I'm afraid.
0:10:17 > 0:10:20For the next eight weeks, he'll be working at FA Lambe and Son,
0:10:20 > 0:10:24a family butcher's that's been in Christchurch since the '60s.
0:10:24 > 0:10:28If Carl wants a full-time job at the end of it, he's going
0:10:28 > 0:10:32to have to get used to waking up at 5am six days a week.
0:10:32 > 0:10:35I've had a few jobs when I've been up at the crack of dawn.
0:10:35 > 0:10:39I used to be a milk lad when I was, er, a wee nipper,
0:10:39 > 0:10:42and I was a paper boy before that.
0:10:42 > 0:10:44It's not too different.
0:10:48 > 0:10:50Charming.
0:10:52 > 0:10:56I was thinking last night, butcher's, job satisfaction - low.
0:10:56 > 0:10:59You know, chance of chopping your finger off - high.
0:11:05 > 0:11:06Happy days(!)
0:11:06 > 0:11:09Carl is desperate to build a career and learn a trade.
0:11:09 > 0:11:11But it's almost impossible with a criminal record.
0:11:13 > 0:11:14Up with the larks.
0:11:14 > 0:11:17Giving him a second chance will be 65-year-old master butcher
0:11:17 > 0:11:19Robin Lambe.
0:11:19 > 0:11:21It's not an easy job, it's hard, it's long.
0:11:21 > 0:11:22You're on your feet all day.
0:11:22 > 0:11:26All the butchers that I know are all getting old now and we're not
0:11:26 > 0:11:31going to be here forever, and I feel that this trade needs new blood.
0:11:31 > 0:11:35But finding willing apprentices has proven to be difficult.
0:11:35 > 0:11:38It's when you turn round and say, "Right, we start at 6.30,
0:11:38 > 0:11:40"we finish at half past four,"
0:11:40 > 0:11:45and they say, "Oh, all right, I can't get up at that time in the morning."
0:11:45 > 0:11:47Robin has agreed to mentor Carl,
0:11:47 > 0:11:49regardless of what he's done in the past.
0:11:49 > 0:11:52But he will be keeping a very close eye on him.
0:11:52 > 0:11:56I won't tolerate scruffiness, coming in smelling of booze,
0:11:56 > 0:12:00theft and bad time keeping on a regular basis.
0:12:01 > 0:12:04If I don't do something very quick, it's going to be too late
0:12:04 > 0:12:07and I'm going to be stuck in a dead-end job that I don't like
0:12:07 > 0:12:10and it's just...it's quite a daunting thought.
0:12:10 > 0:12:13So I really need this job. I need it.
0:12:13 > 0:12:15I need it massive. I need it big time.
0:12:17 > 0:12:18- Morning.- Good morning.
0:12:18 > 0:12:21- You all right? - I'm all right. You all right?
0:12:21 > 0:12:23- Oh, good news. Yeah. - Lovely to meet you.
0:12:23 > 0:12:26- Good man. Robin, er, Lambe? - Robin Lambe, yes.
0:12:26 > 0:12:28The right name for a butcher, but it's got an E on the end.
0:12:28 > 0:12:31- It's not a job description, is it? No?- No.
0:12:31 > 0:12:33Right, good news.
0:12:33 > 0:12:35- Right, let's get cracking then. - Super.
0:12:37 > 0:12:40The most important job - can you make tea?
0:12:40 > 0:12:42Yes! I'm very good at making tea.
0:12:42 > 0:12:44That's round the corner then. That's round the corner.
0:12:44 > 0:12:46I love making tea!
0:12:46 > 0:12:48These are going to be your knives.
0:12:48 > 0:12:51- That's a machete, that, is it? - No.- Is it not?
0:12:51 > 0:12:54- No. A machete's a bit bigger than that.- Oh, yeah.
0:12:54 > 0:12:58He seems very keen, actually. I'm quite impressed with him.
0:12:58 > 0:13:00- Do I look the part? - Right, you look the part, yeah.
0:13:00 > 0:13:04You can't beat a nice little red bibby, can you, every now and again?
0:13:04 > 0:13:06He seems quite a confident lad.
0:13:06 > 0:13:08Whether that's an act or not, only time will tell.
0:13:08 > 0:13:10But, yeah, he's a very nice lad.
0:13:10 > 0:13:12- Two sugars, Robin? - Yes, please.
0:13:12 > 0:13:16Well, Robin's a sound guy, isn't he? I just hope I get on with the lads
0:13:16 > 0:13:19and make an impression with them really on first day, innit?
0:13:19 > 0:13:21Black coffee - he has black, don't he?
0:13:21 > 0:13:22- No, he has white.- Oh.
0:13:22 > 0:13:24As long as I don't cut any fingers off,
0:13:24 > 0:13:27I'm just really scared of doing that.
0:13:33 > 0:13:36It's been two hours since Carl started at the butcher's.
0:13:36 > 0:13:38ALARM SOUNDS
0:13:38 > 0:13:39Oh...
0:13:51 > 0:13:54His fellow apprentices are just waking up.
0:13:54 > 0:13:57Make sure you wash that bowl, Deneka, I'm just saying.
0:13:57 > 0:13:58Listen, I will.
0:13:58 > 0:14:01And getting ready for that all-important first day.
0:14:01 > 0:14:04I feel a bit weird with you watching me...eating.
0:14:07 > 0:14:10Although Benny isn't sure about his work outfit.
0:14:10 > 0:14:13Did they give you trousers as well with it?
0:14:13 > 0:14:15- No.- So what did they give you? Just that?
0:14:15 > 0:14:16Just this and a jumper.
0:14:16 > 0:14:19They should at least have provided you with trousers, that's a pity.
0:14:19 > 0:14:23For some, it's the first time they've had a reason to get out of bed in the morning for months
0:14:23 > 0:14:26and they're very keen to make a good first impression.
0:14:26 > 0:14:29Yeah, first impression is always important.
0:14:29 > 0:14:32Definitely going to the hair salon, you can't be going in with some...
0:14:32 > 0:14:34really bad hair.
0:14:34 > 0:14:36It wouldn't really look good.
0:14:36 > 0:14:40I put cocoa butter on my skin every morning, make me feel nice.
0:14:40 > 0:14:43I always say, first impressions are really important
0:14:43 > 0:14:46because when you first meet someone, you're nervous
0:14:46 > 0:14:48and when you're nervous, it's when you're most yourself
0:14:48 > 0:14:50and if I'm going to be working with them,
0:14:50 > 0:14:52the last thing I want is for them not to like me.
0:15:02 > 0:15:03I'm not good with maps.
0:15:06 > 0:15:0819-year-old Benny's heading out to work
0:15:08 > 0:15:10for the first time in almost a year.
0:15:10 > 0:15:13It feels like yesterday that I left high school.
0:15:13 > 0:15:16I still act like a child now and I think, "God, Benny you're 19.
0:15:16 > 0:15:18"What are you doing, Benny?
0:15:18 > 0:15:20"Grow up."
0:15:20 > 0:15:23His tendency to speak his mind before he thinks
0:15:23 > 0:15:26means he's struggled to keep a job since leaving school.
0:15:26 > 0:15:29My dream job would be something to do with theatre.
0:15:29 > 0:15:32Singing or acting because they're my main things that I love to do.
0:15:32 > 0:15:36Something that's creative and that I can really be expressionate with.
0:15:36 > 0:15:40Something that I can bring my own party bag to the party.
0:15:41 > 0:15:44For the next eight weeks, Benny will be taking his party bag to work
0:15:44 > 0:15:46at Peeks Party Store.
0:15:47 > 0:15:49Oh, my God. It's massive.
0:15:50 > 0:15:53That's well bigger than I thought.
0:15:53 > 0:15:55They sell thousands of products,
0:15:55 > 0:15:57from birthday balloons and fancy dress,
0:15:57 > 0:16:00to stag do and Halloween decorations.
0:16:01 > 0:16:04I'm apprehensive and I'm a little bit...
0:16:04 > 0:16:07But then I might end up actually really loving it.
0:16:07 > 0:16:11You never know. You've got to give things a chance in life.
0:16:11 > 0:16:13Benny will work under the watchful eye
0:16:13 > 0:16:15of the 65-year-old chairman, John Peek.
0:16:17 > 0:16:21Established in 1946, the business spans three generations
0:16:21 > 0:16:24and they pride themselves on their family reputation.
0:16:24 > 0:16:27What I'm looking forward to is that the new employee will be
0:16:27 > 0:16:30someone who will come with enthusiasm
0:16:30 > 0:16:32and works with others well.
0:16:32 > 0:16:35- Come on through.- I'm nervous. - Don't be nervous.
0:16:35 > 0:16:38I wouldn't like to have people that are rude,
0:16:38 > 0:16:41only think of themselves, very selfish.
0:16:41 > 0:16:43I think those things are difficult to deal with,
0:16:43 > 0:16:46especially in a family business because that's not what
0:16:46 > 0:16:49our ethos is about.
0:16:49 > 0:16:52John wants to meet Benny to tell him about the company
0:16:52 > 0:16:53and what he expects.
0:16:53 > 0:16:56- The chairman's waiting for you.- OK.
0:16:56 > 0:16:58'This is the perfect opportunity for me'
0:16:58 > 0:17:01and I'm going to grab it by the balls, horns
0:17:01 > 0:17:03and testicles and pull them.
0:17:04 > 0:17:08- Hiya.- Morning, Benny. I'm John Peek. - Morning, John. I'm Benny.
0:17:08 > 0:17:11Hi. I'm chairman of Peeks.
0:17:11 > 0:17:16- Wow.- We're a family business. You'll see behind me, that's my father.
0:17:16 > 0:17:17- He started the business.- Wow.
0:17:17 > 0:17:21Well, if you'd like to sit down. You'll have seen the party store.
0:17:21 > 0:17:23- We're known locally for... - Yeah. I haven't been in there yet.
0:17:23 > 0:17:26- I'm very excited to go in, obviously. - You will be working there.
0:17:26 > 0:17:29- You will see a lot more of that before...- Will I get to dress up in fancy dress?
0:17:29 > 0:17:31On certain days, they all get dressed up...
0:17:31 > 0:17:34Oh, my God, I'm so excited. Argh!
0:17:34 > 0:17:36What time do I finish today?
0:17:36 > 0:17:38In the party store, it finishes at six.
0:17:38 > 0:17:39Ooh. What, at night?
0:17:39 > 0:17:44- Mmm. And there are certain things that are the norm here...- Yeah.
0:17:44 > 0:17:47..and one of those is that we don't swear.
0:17:47 > 0:17:48What, no-one swears at all?
0:17:49 > 0:17:51I've got a bit of a potty mouth, me.
0:17:51 > 0:17:55Don't worry, I will learn. I will learn.
0:17:55 > 0:17:57'Benny had confidence and lots of spirit.
0:17:57 > 0:18:00'He did say that he had a bit of a potty mouth
0:18:00 > 0:18:01'and I think that's one of the areas
0:18:01 > 0:18:04'that we might just have to keep an eye on.'
0:18:04 > 0:18:07We couldn't have him talking to customers,
0:18:07 > 0:18:10either on the phone or in the party store, like that,
0:18:10 > 0:18:15let alone other members of staff who wouldn't appreciate it either.
0:18:15 > 0:18:18After meeting John, Benny gets the Peek's grand tour.
0:18:18 > 0:18:20There's a lot of departments to visit
0:18:20 > 0:18:23and new people to impress on his first day.
0:18:23 > 0:18:26- This is Mike, our sales director. - Mike, you all right? I'm Benny.
0:18:26 > 0:18:28- This is Benny.- Nice to meet you, Mike.- All right?
0:18:28 > 0:18:31- I'm good, thank you. What do you do? - Mike's our sales director.
0:18:31 > 0:18:33I catch all the sales for all the national contracts
0:18:33 > 0:18:36- and all the stuff we do, yeah. - Right, do you love that?
0:18:36 > 0:18:39- It's good. It's a good firm, yeah. - Yeah, I don't know if I'd like that.
0:18:39 > 0:18:42- No?- No, I don't think so.
0:18:42 > 0:18:44I speak my mind, but I feel safe speaking my mind
0:18:44 > 0:18:46because I don't think malicious things.
0:18:46 > 0:18:49I'm not a malicious person. I'm a lover, not a hater.
0:18:49 > 0:18:52- This is Seb.- Hello. - Hi, Seb. Can I call you Sebby?
0:18:52 > 0:18:56- You can if you want. - Seb's been with us just a week now.
0:18:56 > 0:18:59- Have you? How are you finding it? - Yeah, it's all right. It's not bad.
0:18:59 > 0:19:02- Do you love it or is it really shit? - No, I love it.- Oh, OK then.
0:19:02 > 0:19:05- I'm breaking the swear rule already. - We don't actually swear.
0:19:05 > 0:19:07Try and see if you can, while you're here...
0:19:07 > 0:19:10- If you can lose that habit, it'd be nice.- Yeah, I'm sure I will.
0:19:10 > 0:19:12Yeah, I'm sure you will.
0:19:12 > 0:19:15- We're going into the packing room now.- Hi, packers.
0:19:15 > 0:19:18- They deliver here.- Yeah. - The guys unload it here.
0:19:18 > 0:19:20- Do I get to drive one of them? - No, you don't.
0:19:20 > 0:19:22- You have to have a certificate. - I've got one.
0:19:22 > 0:19:26- What, a fork-lift truck certificate? - Yeah, I have honestly.- Have you? - Yeah.- Oh, right.
0:19:26 > 0:19:31- Have you got it with you?- No. - Then I can't let you have a go on that one, I'm afraid.
0:19:31 > 0:19:32So, we've been all round the building.
0:19:32 > 0:19:35Have you got any questions or anything you'd like to ask me?
0:19:35 > 0:19:38- Can I dress up now? - You can't dress up.
0:19:38 > 0:19:40Only when you're in the party store.
0:19:47 > 0:19:51Across Christchurch, the town's young apprentices head out to work
0:19:51 > 0:19:54on what they hope will be their first day of a brand-new life.
0:19:54 > 0:19:58- Hello. Nice to meet you. - I'm Caroline. Practice Manager here.
0:19:59 > 0:20:02I do know a little bit about fabric, but not wool.
0:20:04 > 0:20:06At the end of every week,
0:20:06 > 0:20:09their new bosses will review their performance with an appraisal.
0:20:09 > 0:20:12If the trainees do well, they could potentially land themselves
0:20:12 > 0:20:14a full-time job in eight weeks.
0:20:14 > 0:20:19Do badly and this chance of a new life and career could be over.
0:20:20 > 0:20:24So, I'll be sitting here, is that right? OK. Good stuff.
0:20:24 > 0:20:27While most of the apprentices are looking forward to their new jobs,
0:20:27 > 0:20:32- others are a little unsure... - DIY. This, I don't do DIY.
0:20:32 > 0:20:35..especially 22-year-old Remus from Leicester
0:20:35 > 0:20:39who's been mentored by fishmonger Russell.
0:20:39 > 0:20:44- Whoa!- That's where you hold him, by his back.- Whoa!
0:20:44 > 0:20:47In this job, do I have to do this?
0:20:47 > 0:20:49I expect you will be. All right?
0:20:52 > 0:20:5520-year-old Deneka will be spending the next eight weeks
0:20:55 > 0:20:58working at the town's oldest hair salon.
0:20:58 > 0:21:01When I was at school, I wanted to work with children
0:21:01 > 0:21:03or be a hairdresser.
0:21:03 > 0:21:06So, in school, they put us into an apprenticeship of hairdressing and childcare.
0:21:06 > 0:21:09I didn't pass the hairdressing cos the last week
0:21:09 > 0:21:12that I was meant to do some paperwork, some of us didn't attend,
0:21:12 > 0:21:15so I didn't pass it cos we didn't go in to do the last bit of paperwork.
0:21:15 > 0:21:18Can I have one to Christchurch High Street, please?
0:21:18 > 0:21:21'I feel a bit stupid now, but you don't really think of it'
0:21:21 > 0:21:24when you're in school cos you're just too busy
0:21:24 > 0:21:25fucking around, to be honest.
0:21:27 > 0:21:30After squandering the chance of getting an apprenticeship,
0:21:30 > 0:21:34Deneka has found it impossible to get a job since leaving school.
0:21:34 > 0:21:37To be on Jobseeker's Allowance is really rubbish.
0:21:37 > 0:21:39You get £56 a week.
0:21:39 > 0:21:42When you live in your own place, it's actually quite hard
0:21:42 > 0:21:44cos you're forever borrowing money.
0:21:50 > 0:21:53Deneka will be mentored by 64-year-old Irene,
0:21:53 > 0:21:55the owner of Jon Terry's hair salon,
0:21:55 > 0:21:59not the hairdresser of choice for Chelsea footballers and their wags,
0:21:59 > 0:22:01but the over-60s of Christchurch.
0:22:02 > 0:22:05Irene's well aware of Deneka's troubled past
0:22:05 > 0:22:09and hopes her young apprentice grabs the opportunity with both hands.
0:22:09 > 0:22:12I'm quite looking forward to it, really.
0:22:12 > 0:22:15I've met so many of them over on the bowling green
0:22:15 > 0:22:18and you could see that they're at the end of their tether
0:22:18 > 0:22:21looking for a job and that's really sad.
0:22:23 > 0:22:27Irene runs an old-fashioned salon with old-fashioned values.
0:22:27 > 0:22:30I expect them to be cheerful
0:22:30 > 0:22:34and I expect them to look nice and clean and tidy
0:22:34 > 0:22:37and as if you care about what you look like.
0:22:39 > 0:22:43- Hello.- Hello. Nice meeting you. - And you. How are you?
0:22:43 > 0:22:45- I'm fine, thank you. Are you? - Yes, I'm absolutely fine.
0:22:45 > 0:22:49- Well, this is the salon. OK? - Very nice.
0:22:49 > 0:22:51Yes, it is. It's a nice, friendly salon.
0:22:51 > 0:22:54But if there's anything you don't feel comfortable with,
0:22:54 > 0:22:57- you tell us...- OK.- ..because it's better to say that
0:22:57 > 0:23:00than suddenly think to yourself, "Oh, I'll have a go at that."
0:23:00 > 0:23:02- Yeah.- OK?- Yeah.
0:23:02 > 0:23:06- So, how old are you?- Now? - Yes.- I'm 20 now.- Are you?
0:23:06 > 0:23:09- So, it's time you found a proper job, isn't it?- Yeah.
0:23:09 > 0:23:12I'm really glad I've got somebody that wants to be a hairdresser.
0:23:12 > 0:23:14- That helps, doesn't it?- Yeah.
0:23:14 > 0:23:16'I like her. She is quite confident,'
0:23:16 > 0:23:19but not cocky and I like that.
0:23:19 > 0:23:25- You pick it up and you say, "Hello, Jon Terry's." OK?- Yeah.
0:23:25 > 0:23:29It's just useful to answer the phone and stop it ringing
0:23:29 > 0:23:33- because there's an awful lot of cold calls and I haven't got time for that.- OK.
0:23:33 > 0:23:36She listens to what you say to her which is...
0:23:36 > 0:23:39You're halfway there when they actually listen.
0:23:39 > 0:23:40You can see she's listening.
0:23:40 > 0:23:43What are you having done today?
0:23:43 > 0:23:44- Just a blow dry.- OK.
0:23:44 > 0:23:47Deneka has gotten off to a good start with her mentor,
0:23:47 > 0:23:50but isn't so sure about the customers.
0:23:50 > 0:23:53SHE WHISPERS: There's lots of old people.
0:23:53 > 0:23:57I thought cos it's a hairdresser's, there'd be lots of young people.
0:23:57 > 0:23:59There's not.
0:23:59 > 0:24:01I could hardly stand up in the week.
0:24:01 > 0:24:03- Couldn't you? - It was absolutely gale force.
0:24:03 > 0:24:08When I got home, it wasn't so bad, with being sheltered.
0:24:08 > 0:24:10'I'm all right with old people. I think they're cute.'
0:24:10 > 0:24:15But sometimes they're a bit, erm, stuck up.
0:24:15 > 0:24:17Like they'll push their face up
0:24:17 > 0:24:20because they're like, "Young people of this generation."
0:24:21 > 0:24:23Irene may be impressed by Deneka,
0:24:23 > 0:24:26but there's always room for improvement,
0:24:26 > 0:24:28particularly when it comes to appearance.
0:24:28 > 0:24:30Do you look at somebody and think,
0:24:30 > 0:24:33"Your hair really doesn't look nice"? Yeah.
0:24:33 > 0:24:35- That's good. - I notice my own sometimes.
0:24:35 > 0:24:39- Get some straighteners on it.- We all do that, look at it and think,
0:24:39 > 0:24:42"Oh, dear. This isn't a good day."
0:24:42 > 0:24:44I am dying to get a hand on her hair
0:24:44 > 0:24:47to make her feel she's a hairdresser.
0:24:47 > 0:24:50And once you've had your hair done somewhere,
0:24:50 > 0:24:52you feel that you've arrived.
0:24:52 > 0:24:55I don't even know what colour to describe it as. It looks a bit...
0:24:55 > 0:24:59No, I wouldn't like to describe what colour that is either.
0:24:59 > 0:25:03We'll sort that out. She won't look like that by Friday.
0:25:03 > 0:25:08Once somebody says to you, "I think we'd better sort that hair out,"
0:25:08 > 0:25:10you know that they care about what you look like
0:25:10 > 0:25:14and they care about you and that's what I want her to feel.
0:25:14 > 0:25:17It's not just a job. People care about her being here.
0:25:17 > 0:25:21MUSIC: "Trampoline" by Tinie Tempah
0:25:26 > 0:25:30Another person who's had a difficult past is 19-year-old Adam.
0:25:30 > 0:25:32For the next two months, he'll be swapping
0:25:32 > 0:25:34the ghettoes of Nottingham for Mudeford Quay.
0:25:34 > 0:25:38When I found out last night about the ferries, I was a bit confused
0:25:38 > 0:25:40cos I thought, "I've never done anything like this before."
0:25:40 > 0:25:43But feeling all right. I'm happy that I'm finally back in doing
0:25:43 > 0:25:46something, instead of being stood around doing nothing
0:25:46 > 0:25:48every single day.
0:25:50 > 0:25:53Adam left school when he was 14 and is desperate for a fresh start
0:25:53 > 0:25:55with a new employer.
0:25:55 > 0:25:59The sort of boss I wouldn't like to work for is a guy that's
0:25:59 > 0:26:02always bringing sly comments onto you and stuff like that,
0:26:02 > 0:26:05trying to say stuff about you. I'd rather work for a boss
0:26:05 > 0:26:08that you can have a laugh all the time with.
0:26:08 > 0:26:10Yeah, you've got to have serious moments,
0:26:10 > 0:26:12but I don't really want to be working for a boss that's
0:26:12 > 0:26:14a complete and utter arse.
0:26:14 > 0:26:17Adam will be working on the local ferry service
0:26:17 > 0:26:21and will be mentored by 56-year-old Paul, the owner and skipper.
0:26:22 > 0:26:26I think you can tell by talking to somebody for five minutes
0:26:26 > 0:26:28whether they're going to fit in.
0:26:28 > 0:26:31If they've been unemployed for a while, the person rocking up
0:26:31 > 0:26:33will be keen to do anything, hopefully.
0:26:33 > 0:26:36And if they're not, then, erm, we don't want them.
0:26:36 > 0:26:40Paul runs three ferry services in the area that all need
0:26:40 > 0:26:44to stick to a strict schedule, so good timekeeping is essential.
0:26:44 > 0:26:47One thing I won't tolerate is people being late.
0:26:47 > 0:26:50We have a ferry to run, we have other activities going on.
0:26:50 > 0:26:53If you're not there, then the ferry doesn't run,
0:26:53 > 0:26:56so unless you're five minutes early, you're late.
0:26:56 > 0:26:58And everybody gets one chance with me.
0:26:58 > 0:27:03One yellow card and then that's it. If it happens again, adios.
0:27:04 > 0:27:07Thankfully for Adam, he arrives on time for his first shift.
0:27:07 > 0:27:10If he can prove himself to be reliable and punctual
0:27:10 > 0:27:13over the next eight weeks, there's a chance of a job at the end,
0:27:13 > 0:27:15something Adam is desperate for.
0:27:15 > 0:27:18- Hello.- You all right, there, mate? - Are you Adam?- I'm Adam, yeah.
0:27:18 > 0:27:20- What's your name, boss? - Nice to meet you. My name's Paul.
0:27:20 > 0:27:22Hello, Paul. I'm Adam, me. What we doing?
0:27:22 > 0:27:24- We're on a boat then, yeah? - Did you gather that?
0:27:24 > 0:27:27No, I didn't. I thought we was working actually in a port.
0:27:27 > 0:27:32- I didn't think we'd be on a boat. - OK. Well, we run the Mudeford ferry
0:27:32 > 0:27:35and we do the ferry service from Mudeford Quay to Mudeford Sandbank
0:27:35 > 0:27:39and we'll get you trained up this morning to be crew on here.
0:27:39 > 0:27:42The first impressions of the boat, I thought it was a bit too small.
0:27:42 > 0:27:44I wouldn't class it as a boat. But if I ever fall out with my boss,
0:27:44 > 0:27:47I've got nowhere to bloody run or hide or anything.
0:27:47 > 0:27:50I'll have to stand there and put up with him right in front of me.
0:27:50 > 0:27:52Nottingham. That's a bit inland, isn't it?
0:27:52 > 0:27:56- Right in the main city, I'm from. - Where's your nearest beach?
0:27:56 > 0:27:58- Where's your nearest bit of water? - I don't even know.
0:27:58 > 0:28:00Couldn't even tell you that.
0:28:00 > 0:28:03The clock is ticking and there's no time to hang around...
0:28:03 > 0:28:05Hiya. Thank you. Ta.
0:28:05 > 0:28:08..so Adam will learn all about the job at sea.
0:28:08 > 0:28:13Seven adults, one child and five of us.
0:28:13 > 0:28:15Can you put that in the box and let go of the ropes?
0:28:15 > 0:28:16- Remember to look at me.- Yep.
0:28:22 > 0:28:24He's picking it up very quick.
0:28:24 > 0:28:27'I think my boss is all right. He is a bit old, but...'
0:28:27 > 0:28:30when he first meets you, I think it's a bit "eurgh".
0:28:30 > 0:28:34But I think he'll enjoy having me part of his crew.
0:28:34 > 0:28:37If there's no passengers on, you might get to drive, OK?
0:28:37 > 0:28:39But it depends. Can you drive a car?
0:28:39 > 0:28:41Yeah, I haven't got a licence though.
0:28:41 > 0:28:42But I drive mopeds, motorbikes.
0:28:42 > 0:28:45Motorbikes. Similar to a motorbike.
0:28:47 > 0:28:51At sea, good, clear communication between the crew is vital,
0:28:51 > 0:28:54so it's important to iron out problems as soon as they arise.
0:28:54 > 0:28:57I'm having a little bit of trouble understanding you,
0:28:57 > 0:28:58- believe it or not.- Really?
0:28:58 > 0:29:02I don't know if you're speaking fast or slow or something, but...
0:29:04 > 0:29:05..try that bit again.
0:29:08 > 0:29:11But Paul's comment has not gone down at all well with Adam.
0:29:12 > 0:29:16It is people's own opinion, really. People are from different areas.
0:29:16 > 0:29:19We all talk differently. So, if you don't understand me,
0:29:19 > 0:29:21you just don't understand me.
0:29:21 > 0:29:23He's going to have to put up with it another three weeks, ain't he?
0:29:29 > 0:29:32Back on dry land, Carl has got off to a better start
0:29:32 > 0:29:34with his mentor Robin.
0:29:34 > 0:29:38Bloody hell. You make this look a lot easier, Robin, I tell you that.
0:29:40 > 0:29:41He's tried the sausage rolls...
0:29:41 > 0:29:44- Sausage rolls.- Mmmm.
0:29:44 > 0:29:46Filling as well, isn't it? Look at the size of that.
0:29:46 > 0:29:48..inspected the contents of the fridge...
0:29:48 > 0:29:53- Reminds me of somebody, that.- Not one of your ex-girlfriends, is it?
0:29:53 > 0:29:54No comment!
0:29:54 > 0:29:57..and learnt about different types of meat...
0:29:57 > 0:30:00- That one looks a lot redder. Is there a reason why?- Yeah.
0:30:00 > 0:30:02Well, kidney's darker meat. Kidney's darker.
0:30:02 > 0:30:05- That's kidney and that's beef. - The shame!
0:30:05 > 0:30:08Feeling more at ease with his surroundings,
0:30:08 > 0:30:11Carl takes the opportunity to get to know his boss a little better.
0:30:11 > 0:30:13How long have you been... worked as a butcher, then?
0:30:13 > 0:30:1545 years.
0:30:15 > 0:30:1645 years.
0:30:16 > 0:30:19And you've still not managed to find your, er,
0:30:19 > 0:30:21your master apprentice then yet, right?
0:30:21 > 0:30:23Not yet, no. I've been waiting for you all this time.
0:30:23 > 0:30:25HE LAUGHS
0:30:25 > 0:30:27And then I guess I'm dicing that piece I've just cut off?
0:30:27 > 0:30:29That piece you've just done up, yes.
0:30:29 > 0:30:32I'll cut the first bit for you, so you can see.
0:30:32 > 0:30:35Have you had many other apprentices before, and that, Robin?
0:30:35 > 0:30:39A long, long while ago I tried one and he was a disaster.
0:30:39 > 0:30:40He really was.
0:30:40 > 0:30:42We caught him nicking money out of our coats out the back
0:30:42 > 0:30:44- and things like that. - Your coats as well.
0:30:44 > 0:30:46Yeah.
0:30:46 > 0:30:48Does it bother you that I've got a criminal record?
0:30:48 > 0:30:50- No, not at all. - Well, that's good...
0:30:50 > 0:30:52Everybody's different. Everybody makes mistakes.
0:30:52 > 0:30:54- They do, don't they? - You know, so, um...
0:30:55 > 0:30:57..you know you've done wrong...
0:30:57 > 0:30:59providing you don't do it again.
0:30:59 > 0:31:03I'm going to be expecting loyalty, basically.
0:31:03 > 0:31:06Er, and you show willing to learn...
0:31:06 > 0:31:07Yeah.
0:31:07 > 0:31:10..which so far has been very, very good.
0:31:10 > 0:31:13There's one thing I will not accept is you coming in here
0:31:13 > 0:31:15smelling of booze in the mornings.
0:31:15 > 0:31:17- No, no. That's not something to worry about, that.- No.
0:31:17 > 0:31:19So how am I doing with this? Am I...?
0:31:19 > 0:31:22- You're doing all right.- I'm aiming for better than all right though,
0:31:22 > 0:31:26so I don't want to be letting the good name of Lambe and Son down.
0:31:32 > 0:31:36Priests and nuns there and then next to it you've got doctors and nurses.
0:31:36 > 0:31:37Right.
0:31:37 > 0:31:40Back at the party store, Benny, who was warned only this morning about
0:31:40 > 0:31:44his bad language, is being shown around the shop by manager Roanne.
0:31:44 > 0:31:46They're fucking ugly.
0:31:46 > 0:31:48I'd rather die than look like that.
0:31:48 > 0:31:51Do you not find that nowadays, with Halloween...people dress...
0:31:51 > 0:31:53it's more about who can look the sluttiest?
0:31:53 > 0:31:55It's just an excuse to act slutty.
0:31:55 > 0:31:58You're going to have to watch your language on the shop floor
0:31:58 > 0:32:00as well a little bit, all right?
0:32:00 > 0:32:03- Oh, yeah, I have been told. - Sorry, you know, customers around.
0:32:03 > 0:32:05He's a real character. Really chatty.
0:32:05 > 0:32:07I just hope he works as much as he chats,
0:32:07 > 0:32:10which I've had to curb the swearing a little bit.
0:32:10 > 0:32:13So we put a selection out from the catalogue and also a selection...
0:32:13 > 0:32:15Because he can't, or won't, stop swearing,
0:32:15 > 0:32:17Roanne moves Benny to work on a Christmas display
0:32:17 > 0:32:20at the back of the shop, well away from the customers.
0:32:20 > 0:32:23- Hi, Jo.- Hi there, all right? - I don't know if I'm doing it right...
0:32:23 > 0:32:25She wants him supervised at all times,
0:32:25 > 0:32:27so gets Jo to keep an eye on him.
0:32:27 > 0:32:30So the idea is we're actually going to put some trees up as well, um...
0:32:30 > 0:32:32- Christmas trees? - Christmas trees, yes.
0:32:32 > 0:32:34And we're going to have to build those from scratch, OK?
0:32:34 > 0:32:36I've got the pricing gun.
0:32:36 > 0:32:37CHUCKLING
0:32:37 > 0:32:38Before the new stock can go on sale
0:32:38 > 0:32:41it needs to be carefully priced up for the customers.
0:32:41 > 0:32:44So I'll just get a price on those, then you can price
0:32:44 > 0:32:46the whole lot and then we can put them out.
0:32:46 > 0:32:48- Can I do it in dollars?- Er, no!
0:32:48 > 0:32:50SHE LAUGHS
0:32:50 > 0:32:52I think they're worth about £1 so I'm going to put £1.
0:32:55 > 0:32:57OK. I can't actually find a price for those
0:32:57 > 0:33:00so what we'll do is we'll leave those to one side and we'll just make sure.
0:33:00 > 0:33:04- I've been pricing them. - How do you know what the price is? - I'm just guessing.
0:33:04 > 0:33:05Yeah...we don't guess.
0:33:05 > 0:33:07- SHE LAUGHS - So, we have to take all those prices off.
0:33:07 > 0:33:11- How much do you think they're worth? - Erm, well, they'll be £2 something,
0:33:11 > 0:33:13- probably about 2.99.- No. - Yes, they will be, yeah.
0:33:13 > 0:33:16- £1...- So, you'll have to take all those prices off now. OK!- Oh!
0:33:16 > 0:33:18- SHE LAUGHS - We don't guess prices.
0:33:19 > 0:33:22Unaware he's being kept at the back and out of harm's way,
0:33:22 > 0:33:26people-person Benny jumps at the chance to chat to a passing customer.
0:33:26 > 0:33:29- So that's the height of your tree. - Do you like this tree? - It's all right.
0:33:29 > 0:33:31Do you like this tree?
0:33:31 > 0:33:34Yeah. Do you think it looks a bit bare?
0:33:37 > 0:33:39Do you want me under your Christmas tree, wrapped up?
0:33:39 > 0:33:42Would you?
0:33:42 > 0:33:44He'd love it. I think he'd love it.
0:33:44 > 0:33:46Oh, so I've got to put a price tag on here?
0:33:46 > 0:33:47So, how much is it?
0:33:47 > 0:33:50- Right, that is £78 for that one. - Are you joking?!- No!
0:33:52 > 0:33:56Someone's going to get robbed, it's not worth that.
0:34:05 > 0:34:06As the first day draws to a close,
0:34:06 > 0:34:09there's mixed feelings from the trainees and their new bosses.
0:34:11 > 0:34:14Is that the best brushing up you've ever seen, or what?
0:34:14 > 0:34:16I've just enjoyed doing something in the day,
0:34:16 > 0:34:18rather than just letting it pass me by, do you know what I mean?
0:34:18 > 0:34:20Well, I think it's been a very successful day.
0:34:20 > 0:34:22He's willing to learn.
0:34:22 > 0:34:25Um, and what he has done he has done quite well.
0:34:25 > 0:34:27A little bit slow, as maybe,
0:34:27 > 0:34:30but what more would you expect on your first day?
0:34:30 > 0:34:32Oh, it feels good to be working again, don't it?
0:34:32 > 0:34:35I don't know.
0:34:35 > 0:34:38- See yous in a bit, guys.- Bye.- Bye.
0:34:38 > 0:34:40I do think she'll make an impact.
0:34:40 > 0:34:44She goes at everything with a bit of enthusiasm and she's bubbly,
0:34:44 > 0:34:46she's nice.
0:34:46 > 0:34:48The customers are really old. I've not seen anyone young.
0:34:48 > 0:34:51Everyone that's walking past is old.
0:34:51 > 0:34:53But there won't be much for me to talk to old people about,
0:34:53 > 0:34:55apart from Emmerdale.
0:34:55 > 0:34:57SHE LAUGHS
0:34:57 > 0:34:59And knitting. I don't know.
0:34:59 > 0:35:01See you later.
0:35:01 > 0:35:02OK, take care.
0:35:02 > 0:35:05I think it's a nice sort of business to work in.
0:35:05 > 0:35:08There's a lot to take on board, but I've got a good brain,
0:35:08 > 0:35:10I'll be able to take on anything, really.
0:35:10 > 0:35:12See you tomorrow morning. Ten o'clock.
0:35:12 > 0:35:13Is it ten o'clock tomorrow?
0:35:13 > 0:35:17Unless - yeah - unless you are five minutes early, you're late.
0:35:17 > 0:35:18'First impressions of Adam,'
0:35:18 > 0:35:21he obviously has no knowledge of the sea whatsoever.
0:35:21 > 0:35:23So it will be interesting to see how much we can teach him...
0:35:23 > 0:35:25er, in the next few weeks.
0:35:25 > 0:35:28- Bye, everyone.- Bye.
0:35:28 > 0:35:31You're supposed to all wave and say "bye". Rude.
0:35:31 > 0:35:36It's quite nice to be in a workplace where everyone's really nice. I hope they just take to me well.
0:35:36 > 0:35:40I hope they don't think that I'm just all jokes, because I'm not.
0:35:40 > 0:35:43I've got a serious side as well and I plan to use that here.
0:35:43 > 0:35:46Benny's first day has been, er, a bit traumatic.
0:35:46 > 0:35:52He has not managed to, um, keep his potty mouth under control.
0:35:52 > 0:35:54I never know which way to put these on.
0:35:54 > 0:35:55I always look like a dick.
0:35:55 > 0:35:58The sort of language that you might, er, expect to hear in a school playground
0:35:58 > 0:36:01and it's important that Benny realises this is...
0:36:01 > 0:36:02a workplace.
0:36:12 > 0:36:15- Deneka!- Hi. - How was your first day at work?
0:36:15 > 0:36:18Great. I'm getting my hair done on Wednesday. I can't complain.
0:36:18 > 0:36:19It was all right.
0:36:19 > 0:36:23There's a few old people, but, hey, welcome to Christchurch!
0:36:23 > 0:36:26Back at home, the apprentices let off a bit of steam
0:36:26 > 0:36:28about their grey-haired bosses.
0:36:28 > 0:36:29Especially Adam,
0:36:29 > 0:36:32who's still fuming from being told he couldn't be understood.
0:36:32 > 0:36:35Got on the boat, yeah, the guy turned round, I was stood there
0:36:35 > 0:36:39talking to him and he was like, "I don't understand you." I was stood there. I was confused.
0:36:39 > 0:36:42Staring at him thinking, "Are you really being serious, innit?
0:36:42 > 0:36:45"Are you really just trying to say that you don't understand me?"
0:36:45 > 0:36:47It's that I could have said that to him, innit?
0:36:47 > 0:36:49The man tried to say I was mumbling. Oh. Oh.
0:36:49 > 0:36:53- MUMBLING:- You know what I mean?
0:36:53 > 0:36:54LAUGHTER
0:36:54 > 0:36:57Just to bug him for the rest of the day.
0:36:57 > 0:36:59MUSIC: "It's My Party" by Jessie J
0:36:59 > 0:37:02# You're stuck in the playground
0:37:02 > 0:37:04# But I'm a grown woman now... #
0:37:06 > 0:37:08The trainees will all receive minimum wage.
0:37:08 > 0:37:11And with the promise of a pay packet at the end of the week,
0:37:11 > 0:37:15they're keen to check out the local Christchurch nightlife.
0:37:15 > 0:37:17After all, if they're successful and offered full-time jobs,
0:37:17 > 0:37:19this town will become their permanent home.
0:37:19 > 0:37:23It's nice. Nice scenery. I'm enjoying it down here. I don't even want to go back, never.
0:37:23 > 0:37:25The same. I just don't want to go back to Salford.
0:37:25 > 0:37:28I said, if I get offered a job, yeah I'll take it.
0:37:28 > 0:37:31I have like worry for certain people that I'm going to offend them
0:37:31 > 0:37:34or they don't get my sense of humour, my personality. Know what I mean?
0:37:34 > 0:37:36I'm quite reserved, I'm in my mind like -
0:37:36 > 0:37:38"Can I say that. Is that going to come out wrong?"
0:37:38 > 0:37:42But because I'm so outspoken and I've got no filter, it just comes out naturally.
0:37:42 > 0:37:45It's my biggest fault, but it's also one of my biggest qualities.
0:37:45 > 0:37:46CHATTER
0:37:46 > 0:37:50I personally have enjoyed meeting you all and may we all have
0:37:50 > 0:37:55a good experience and, you know, are successful in our new jobs.
0:37:55 > 0:37:57CHEERING
0:37:58 > 0:38:00# So while you sit and watch me
0:38:00 > 0:38:02# I keep dancing alone
0:38:02 > 0:38:04# Da-dancing alone. #
0:38:09 > 0:38:11ALARMS BLARE
0:38:15 > 0:38:17Oh...
0:38:20 > 0:38:23The morning after the big night out and the trainees are up
0:38:23 > 0:38:26and on the move.
0:38:26 > 0:38:29- What time did you go to bed last night?- About five.
0:38:29 > 0:38:30- Really?- Yeah.
0:38:31 > 0:38:34HE SIGHS
0:38:34 > 0:38:38Carl has already been at work for nearly two hours.
0:38:38 > 0:38:42Tired is not the word today. Goosed.
0:38:42 > 0:38:44The main thing Rob said to me, he said,
0:38:44 > 0:38:47"I'm not fussed what you do, really," he said.
0:38:47 > 0:38:50"Just don't come in here drunk, stinking of ale."
0:38:50 > 0:38:53So, hopefully I've put enough aftershave on,
0:38:53 > 0:38:56I've masked the smell of, er, lager.
0:38:56 > 0:38:59Only another seven hours to go. Second coffee in!
0:39:02 > 0:39:06Adam's arrived at work on time, but is feeling a little worse for wear.
0:39:06 > 0:39:09Take it right the way up to the top. There we go.
0:39:09 > 0:39:13At least mentor Paul doesn't know about last night's antics.
0:39:13 > 0:39:16I think we got back at, like, five o'clock in the morning.
0:39:16 > 0:39:19Um, then we sat in the house and just had a drink there.
0:39:19 > 0:39:21He does now.
0:39:21 > 0:39:24Allegedly, Adam's been out till, er, five in the morning.
0:39:24 > 0:39:25Um, I'm not quite sure why he told us.
0:39:25 > 0:39:27Maybe he's boasting.
0:39:27 > 0:39:30Um, not impressed, but let's see how he gets on during the day.
0:39:30 > 0:39:33We'll just work him a bit harder, just to work off his hangover.
0:39:35 > 0:39:36Right, how we doing on the list?
0:39:36 > 0:39:39The first job is to complete a safety inspection, to check
0:39:39 > 0:39:43everything is functioning properly, with the boat and the crew.
0:39:43 > 0:39:45I understand the alcohol and drugs policy.
0:39:45 > 0:39:46Yeah.
0:39:46 > 0:39:49Certainly a nice time to say that, innit?
0:39:49 > 0:39:51Right, yeah, don't drink too much.
0:39:51 > 0:39:52- We have sent people home...- Yeah.
0:39:53 > 0:39:56..who we don't think are capable...
0:39:56 > 0:40:00See, I'm all right. I still do what I have to do with it.
0:40:00 > 0:40:01I didn't say you couldn't.
0:40:01 > 0:40:05I'm just telling you that we have sent people home before. OK.
0:40:07 > 0:40:09Paul may not think being hung over at work is funny,
0:40:09 > 0:40:12but he's happy to still make a crack or two at Adam's expense.
0:40:12 > 0:40:14You see the pipe going out the back.
0:40:14 > 0:40:17"Ability to give clear reassuring orders in English."
0:40:17 > 0:40:19Well, that's not my fault, innit. That's how I speak.
0:40:19 > 0:40:22You get me, that's how I speak. People just have to put up with it.
0:40:22 > 0:40:25One of the notes on the clipboard was saying like I've got
0:40:25 > 0:40:28to like learn how to speak proper English, innit, and the man tried
0:40:28 > 0:40:30to turn round to me and was... "Oh, well, you can't really,
0:40:30 > 0:40:33"I can't really tick that box for you, cos you can't speak English."
0:40:33 > 0:40:35And I'm - "What, are you trying to call me a foreigner?"
0:40:35 > 0:40:37It's...I'm stupid. He is a bit of an arse.
0:40:37 > 0:40:41But, obviously, like everybody has dickhead bosses, you get me.
0:40:41 > 0:40:44So, if push comes to shove, I'll just...he will be the man overboard, you get me!
0:40:46 > 0:40:49Adam today was probably... a little bit more cheeky.
0:40:49 > 0:40:52He possibly had less than two hours' sleep
0:40:52 > 0:40:57which, erm, you can't really do a full day's proper work like that.
0:40:57 > 0:41:00I'll monitor the situation...
0:41:00 > 0:41:04everybody gets one chance with me, maybe he's just had his.
0:41:04 > 0:41:06Shall we take it for a drive, yeah?
0:41:06 > 0:41:08HE CHUCKLES
0:41:10 > 0:41:12SHIP HORN BLARES
0:41:14 > 0:41:17Um, so first of all I need you to pass me those boxes,
0:41:17 > 0:41:20- because I can't leave it on the shelf like that.- I know, yeah.
0:41:20 > 0:41:22Over at the party store, potty-mouthed Benny has managed
0:41:22 > 0:41:24to get through a whole morning without swearing.
0:41:24 > 0:41:26- So far, anyway. - Of course, yeah.
0:41:26 > 0:41:28- Yeah?- Put it in the shop and then they sell it in bulk.
0:41:28 > 0:41:30Yeah. Cool, you know everything already.
0:41:30 > 0:41:33- See I'm so intelligent. - What am I doing here?- I'm joking. I love the shop.
0:41:33 > 0:41:35I love the fancy dress element of it.
0:41:35 > 0:41:38I know nearly everyone's names already
0:41:38 > 0:41:41and I think I'm doing quite well. I'm taking things in quite quickly.
0:41:41 > 0:41:45Despite a slight improvement in his behaviour, there's still
0:41:45 > 0:41:48a way to go before Benny can be completely trusted and left alone.
0:41:48 > 0:41:51Today he's working alongside shop assistant Emily.
0:41:51 > 0:41:53- And then that's... - That's the quantity.
0:41:53 > 0:41:54- That is, yeah, yeah.- Right.
0:41:54 > 0:41:57So, there you go. You're picking it up pretty quick.
0:41:57 > 0:41:58Oh, I thought I was fucking shit at it!
0:41:58 > 0:42:01You have to watch how much you swear on the shop floor.
0:42:01 > 0:42:05- Just in case there's a customer around, it's not, doesn't look good. - Sorry, bitch.
0:42:05 > 0:42:06LAUGHTER
0:42:06 > 0:42:08Obviously, I slip up with my swearing.
0:42:08 > 0:42:11I swear quite a bit, but I'm quite a loud, bubbly character.
0:42:11 > 0:42:13I hope that doesn't rub off them the wrong way.
0:42:13 > 0:42:16The swearing, obviously, is just not acceptable
0:42:16 > 0:42:20because there is...we do serve a lot of older people in the shop.
0:42:20 > 0:42:23- I think older people swear more than younger people. - Some older people.
0:42:23 > 0:42:26Obviously not every older person is going to be super offended by it.
0:42:26 > 0:42:29Some old people absolute stink like shit and I don't moan about that,
0:42:29 > 0:42:31so they shouldn't really moan about me swearing.
0:42:31 > 0:42:34Only saying, I like older people more than younger people.
0:42:34 > 0:42:36- I think they're nicer.- Yeah.
0:42:36 > 0:42:40And they've got morals - unlike me. I have really got morals.
0:42:40 > 0:42:42- No.- I don't swallow. I've got morals.
0:42:42 > 0:42:45SHE LAUGHS
0:42:45 > 0:42:46I'm joking!
0:42:46 > 0:42:48Unfortunately I'm a bit like blow jobs.
0:42:48 > 0:42:50You either spit or swallow. So...
0:42:50 > 0:42:52HE CHUCKLES ..you can either spit me or swallow me,
0:42:52 > 0:42:54either way I'm always going to be in your mouth.
0:42:54 > 0:42:56- Can you not do that for me, please?- What?
0:42:56 > 0:42:59You have to go and do some work. Cos you're wasting things.
0:42:59 > 0:43:00HE CHUCKLES
0:43:00 > 0:43:04- Emily, you do it as well.- Yeah... but look what you're wasting.
0:43:04 > 0:43:07- I'll give the 3p that I just used. - OK, then.
0:43:07 > 0:43:11The end-of-week appraisals for all of the trainees are fast approaching.
0:43:11 > 0:43:13Ow, it's hurt my eye!
0:43:13 > 0:43:17They could get a pat on the back or a slap on the wrists and sacked.
0:43:17 > 0:43:19£2.99 for them?!
0:43:19 > 0:43:21John might not be around to keep an eye on Benny
0:43:21 > 0:43:24but that doesn't mean he isn't getting
0:43:24 > 0:43:26regular updates from his staff.
0:43:26 > 0:43:29I've got reports from various managers
0:43:29 > 0:43:33who are saying that his language is very much unacceptable.
0:43:33 > 0:43:36# Check this motherfucker out... #
0:43:36 > 0:43:39I can't have him talking to staff in the way he is
0:43:39 > 0:43:43and I can't have him talking to customers with bad language.
0:43:43 > 0:43:46For all the trainees, the chance of a full-time job is on the cards
0:43:46 > 0:43:48if they can manage to impress their bosses.
0:43:48 > 0:43:50Can we have naps on our break?
0:43:50 > 0:43:51- Naps?- Yeah.
0:43:51 > 0:43:53Well, you can have a nap,
0:43:53 > 0:43:55as long as you wake up in time to go back to work.
0:43:55 > 0:43:58However, the way that Benny is going he may not even make it
0:43:58 > 0:43:59through the first week.
0:44:07 > 0:44:09Over at Jon Terry's hair salon, Deneka is keen
0:44:09 > 0:44:13to stay in her boss's good books and has let Irene loose on her hair.
0:44:16 > 0:44:19Even though she's more used to styling grey-haired OAPs
0:44:19 > 0:44:23Irene is confident that 20-year-old Deneka from inner-city Manchester
0:44:23 > 0:44:25will be happy with her new look.
0:44:26 > 0:44:30'It's very hard hair to do, it's very dry and there's loads of it,
0:44:30 > 0:44:33'but I just want it to look like soft hair'
0:44:33 > 0:44:36that's been brushed and groomed
0:44:36 > 0:44:38and she's not gone out clubbing for the night.
0:44:42 > 0:44:47I'm going to blow dry it into a shape and give it a bit of movement
0:44:47 > 0:44:49so it won't look wiggy.
0:44:50 > 0:44:55Irene's been working on Daneka's new hairdo for well over two hours now,
0:44:55 > 0:44:56but she's starting to sense
0:44:56 > 0:44:59that something's up with her newest customer.
0:44:59 > 0:45:02'She is quiet today. I don't know whether something's bothering her.'
0:45:02 > 0:45:07I don't know. I have asked her but she says she's OK, so...
0:45:08 > 0:45:10I can't quite nail it.
0:45:20 > 0:45:24I have a feeling by tomorrow she'll have tied it back up again
0:45:24 > 0:45:27but you just have to go with the flow, don't you?
0:45:29 > 0:45:31She looks like Whitney Houston.
0:45:31 > 0:45:35She DOES look like Whitney Houston, I was going to say that. Just like her.
0:45:35 > 0:45:40That looks really nice, and it looks like hair. Are you pleased with it?
0:45:40 > 0:45:43- Are you?- Mm-hmm.- Is that the truth?
0:45:43 > 0:45:45You look like a different person now.
0:45:47 > 0:45:49Eventually Daneka's freed from the chair
0:45:49 > 0:45:51and heads straight for the exit.
0:45:51 > 0:45:53- Ciao for now.- Bye.
0:45:53 > 0:45:56- See you in the morning!- Bye!- Bye.
0:45:56 > 0:45:59So what does she really think?
0:45:59 > 0:46:02'I was just thinking, "What's she doing to my hair?"'
0:46:02 > 0:46:04She's like, "You like it?" I was like...
0:46:04 > 0:46:07- But really, I wanted to say, "No, you fucking- BLEEP!"
0:46:07 > 0:46:09But I couldn't be nasty cos she's lovely
0:46:09 > 0:46:12but this cut's not so lovely. No.
0:46:12 > 0:46:14# Are you joking? Must be joking
0:46:14 > 0:46:16# You ain't laughing I ain't smoking
0:46:16 > 0:46:20# Must be crazy if you think that we can start again
0:46:21 > 0:46:23# No, no, no, no, no
0:46:23 > 0:46:26# No, no, no, no, no, no
0:46:26 > 0:46:28# Hit-hit-hit the road, jack, jack. #
0:46:31 > 0:46:32- Hello.- Hello.
0:46:32 > 0:46:35- Let me see your hair. - No, I don't like it.- Why?
0:46:35 > 0:46:37- Daneka, come here.- No.
0:46:37 > 0:46:40Absolutely wack out of its brains.
0:46:41 > 0:46:43She has absolutely mashed it up.
0:46:43 > 0:46:47I hate it, I absolutely hate it. There's nothing to do to it.
0:46:47 > 0:46:51While Daneka is dealing with her hair, Adam is downstairs
0:46:51 > 0:46:55letting off some steam about his boss to Renee and Glenn.
0:46:55 > 0:46:59My boss, yeah, he's on the edge of me smacking him up, innit.
0:46:59 > 0:47:01I swear to God, yeah, I can see me getting kicked out soon
0:47:01 > 0:47:04for smacking my boss up. He tries to talk to me like I'm a prick, innit.
0:47:04 > 0:47:06He'll turn round to me, like,
0:47:06 > 0:47:08"I don't understand what you're saying."
0:47:08 > 0:47:11I'll be like, "What do you mean?" He was just like, "You talk funny."
0:47:11 > 0:47:13You do talk pretty funny, man.
0:47:13 > 0:47:15- RENEE LAUGHS - Are you being serious?
0:47:15 > 0:47:19Yeah, what you got to remember is that with our generation and theirs
0:47:19 > 0:47:21there's like at least 20 years' age difference
0:47:21 > 0:47:24and the way they would speak from when they were younger
0:47:24 > 0:47:26is a lot different from how we speak to adults.
0:47:26 > 0:47:29And at the end of the day, you've to remember that
0:47:29 > 0:47:31we've got to give respect where respect is due
0:47:31 > 0:47:35and as much as they may be chatting crap, you've got to listen to them
0:47:35 > 0:47:37and respect them, because they have life experience.
0:47:37 > 0:47:41I know exactly what you're saying, man, but it's just hard, innit,
0:47:41 > 0:47:43like the way he's acting with me, it's hard, man.
0:47:43 > 0:47:46It's just wrecking me out. It's doing my head in, man.
0:47:46 > 0:47:48MUSIC: "5am" by Katy B
0:47:48 > 0:47:52# Ooh, I need somebody to calm me down
0:47:52 > 0:47:55# But when the sun comes up it won't be long
0:47:55 > 0:47:59# I need some loving like Valium
0:47:59 > 0:48:01# I need some loving like... #
0:48:02 > 0:48:04It's the end of the week in Christchurch.
0:48:04 > 0:48:06And before she leaves for work,
0:48:06 > 0:48:09Daneka's sorting out her new haircut.
0:48:09 > 0:48:11I don't think fucking Jesus can help this.
0:48:13 > 0:48:16Today most of the apprentices will have their first appraisal.
0:48:19 > 0:48:21As usual, Carl has been at work for two hours
0:48:21 > 0:48:25before the others have even left the house. He hasn't been late once
0:48:25 > 0:48:29and hopes that will be a big tick for his weekly appraisal.
0:48:29 > 0:48:31I am absolutely shattered today
0:48:31 > 0:48:37and I've not got the Friday feeling one iota, as I'm up in the morning
0:48:37 > 0:48:39at half past five as normal,
0:48:39 > 0:48:40cos I'm in tomorrow at 6.30.
0:48:43 > 0:48:44Back at the house,
0:48:44 > 0:48:48one apprentice who's definitely not getting that Friday feeling is Adam.
0:48:48 > 0:48:50He's ill.
0:48:50 > 0:48:53Man, today I absolutely feel like crap.
0:48:53 > 0:48:55As soon as I woke up, I was sick.
0:48:56 > 0:48:58HE COUGHS AND GROANS
0:48:58 > 0:49:01Only problem is, he hasn't let his boss know yet.
0:49:01 > 0:49:04'Adam's still not here. It's ten past nine.'
0:49:04 > 0:49:07We don't know why. No phone call. We don't, er, know where he is.
0:49:09 > 0:49:10I need to get hold of a doctor,
0:49:10 > 0:49:12just to make sure I ain't got a bug in me.
0:49:12 > 0:49:15And obviously I'm going to have to call my boss and let him know
0:49:15 > 0:49:17I'm either going to be late or I won't be coming in today
0:49:17 > 0:49:20because I'm ill, but he should be understanding with that.
0:49:20 > 0:49:23You can't expect somebody to come and work if they're, like, ill
0:49:23 > 0:49:25and keep being sick, can you?
0:49:26 > 0:49:28PHONE RINGS
0:49:32 > 0:49:33Mudeford Ferry.
0:49:33 > 0:49:34Hello, Paul, it's Adam.
0:49:34 > 0:49:36Hi, Adam.
0:49:36 > 0:49:39Basically, I've woke up and I've started being sick.
0:49:39 > 0:49:42So I'm going to go to my doctor's,
0:49:42 > 0:49:46make sure I ain't got, like, a bug or anything.
0:49:46 > 0:49:48Yeah, I didn't quite catch all that.
0:49:48 > 0:49:51Do you think you could have phoned me earlier to tell me,
0:49:51 > 0:49:53because it's twenty past nine now?
0:49:53 > 0:49:55Yeah. Um, should I have phoned you earlier?
0:49:55 > 0:49:57I've been trying to get your number, mate.
0:49:57 > 0:49:59Give us a ring when you know anything.
0:49:59 > 0:50:03- I will. I'll give you a call straightaway, mate.- OK, Adam.- Bye.
0:50:03 > 0:50:04Prick, innit.
0:50:04 > 0:50:06Bullshit.
0:50:06 > 0:50:08He's a bit on thin ice at the moment.
0:50:08 > 0:50:12Let's see what happens when he eventually arrives. If he does.
0:50:12 > 0:50:14What an arse, mate. He didn't even understand me.
0:50:14 > 0:50:16"Can you say that again?" See what I mean?
0:50:16 > 0:50:19On the phone as well, you don't even understand me, innit.
0:50:19 > 0:50:21Like, that's just rudeness, mate,
0:50:21 > 0:50:24you're on a conversation for a phone call.
0:50:24 > 0:50:27Pure, full-on rudeness, innit.
0:50:28 > 0:50:31Adam's relationship with his boss has reached a new low.
0:50:31 > 0:50:35But his sickie means he's managed to swerve today's appraisal.
0:50:35 > 0:50:37It's a bit lonely doing this by myself.
0:50:37 > 0:50:40Across Christchurch, the other trainees make their way to work
0:50:40 > 0:50:44and their first end-of-week performance reviews.
0:50:44 > 0:50:47Daneka's completely restyled her hair, but has a story ready
0:50:47 > 0:50:51so she doesn't offend her mentor Irene.
0:50:51 > 0:50:55I'm just going to say, "Oh, um, it got wet
0:50:55 > 0:50:58"and I had to straighten it again."
0:50:58 > 0:50:59That's the plan.
0:50:59 > 0:51:03Benny, meanwhile is oblivious his appraisal today could see him sacked
0:51:03 > 0:51:07for his bad language and inappropriate behaviour.
0:51:07 > 0:51:09No, I'm feeling positive, feeling good.
0:51:09 > 0:51:11I didn't sleep well again, but it's because I'm adjusting,
0:51:11 > 0:51:13but, yeah I'm feeling good today. Let's go in.
0:51:15 > 0:51:17- Do you want to come through and have a chat?- Yeah.
0:51:17 > 0:51:19- See how you got on this week. - No problem.
0:51:19 > 0:51:21Each mentor will give a weekly assessment
0:51:21 > 0:51:22of their new employee's work.
0:51:22 > 0:51:25- Would you like anything doing to them?- No, leave them as they are.
0:51:25 > 0:51:26Yeah, OK, no problem.
0:51:26 > 0:51:29Some of the apprentices have got off to a good start,
0:51:29 > 0:51:31with glowing reports.
0:51:31 > 0:51:35I mean, that's an absolute excellent feedback from the first week,
0:51:35 > 0:51:37which I've got to say is quite impressive.
0:51:37 > 0:51:40And you need two balls of this,
0:51:40 > 0:51:41to be able to do that style,
0:51:41 > 0:51:43that, um, that pattern.
0:51:43 > 0:51:45That's very good, Renee. Absolutely.
0:51:45 > 0:51:48Well, Remus, end of first week, you've done really well.
0:51:48 > 0:51:49Pleasure doing business!
0:51:49 > 0:51:52Right, Daneka, how have you found this week?
0:51:52 > 0:51:53- Interesting.- Have you?
0:51:53 > 0:51:56Yeah, because it's been, like, practical and everything,
0:51:56 > 0:51:58- so it's been more hands-on.- Has it?
0:51:58 > 0:52:00- Mm-hmm.- Is there anything you haven't enjoyed?
0:52:00 > 0:52:03- No.- No?- No, not really.
0:52:03 > 0:52:05'She's no trouble. She isn't any trouble.'
0:52:05 > 0:52:07Believe you me, I'm not going home
0:52:07 > 0:52:11this weekend thinking, "God, what have I done?" I'm not.
0:52:13 > 0:52:16- I think you've done very well this week.- Really?
0:52:16 > 0:52:19The only thing is, the next thing it will be next week...
0:52:21 > 0:52:23..is seeing if you can remember what you've done this week.
0:52:23 > 0:52:25I'm not going to lie to you, Robin.
0:52:25 > 0:52:27There's a good chance I will forget some stuff.
0:52:27 > 0:52:29You know, I'm not over-confident. But I really like it.
0:52:29 > 0:52:31I mean, I'm getting used to the early starts.
0:52:31 > 0:52:34It's a man's job, innit? Do you know what I mean?
0:52:34 > 0:52:38Even though I'm wearing a pinny! Or an apron, as you call it.
0:52:40 > 0:52:42With a positive appraisal under his belt,
0:52:42 > 0:52:45Carl is feeling good about work again
0:52:45 > 0:52:47and getting his life back on track.
0:52:47 > 0:52:51Feeling better about myself, got a bit of money in my pocket
0:52:51 > 0:52:55so I can look forward to the weekend rather than dreading it,
0:52:55 > 0:53:00and I might treat myself to some new threads at the weekend as well,
0:53:00 > 0:53:02so all the stuff like that
0:53:02 > 0:53:05are really making the experience all worthwhile.
0:53:08 > 0:53:10The week might be ending well for Carl,
0:53:10 > 0:53:14but things aren't looking as positive over at the party store.
0:53:15 > 0:53:18- Hiya, Jackie!- How are you today? - I'm good, thanks, babe. How are you?
0:53:18 > 0:53:21- Can you come through to see John in the boardroom?- Oh, really?
0:53:21 > 0:53:24- He'd like to see you just for a few minutes.- Oh!
0:53:24 > 0:53:28Benny's inappropriate behaviour and swearing throughout the week
0:53:28 > 0:53:30means his job is on the line.
0:53:33 > 0:53:37- Hi, Mr John.- Hi, Benny. Come on in. - How are you?- Come and sit down.
0:53:39 > 0:53:41- How are you this morning?- Sit down. I'm fine, thank you.- Good.
0:53:41 > 0:53:45I've asked you to come here because we spoke about language.
0:53:45 > 0:53:48- I've asked you not to do it.- Yeah.
0:53:48 > 0:53:53And very soon after that meeting, you have actually used bad language.
0:53:53 > 0:53:55Along with the language was also
0:53:55 > 0:54:01Phil, who brought a tree to you. You said, "Thank you, you sexy bitch."
0:54:01 > 0:54:03You can't use that language.
0:54:03 > 0:54:04HE GIGGLES
0:54:04 > 0:54:06- Sorry.- It's not funny. - No, it's not funny.
0:54:06 > 0:54:09- He's a supervisor.- Yeah, absolutely. - He was doing something to help you.
0:54:09 > 0:54:11And, "Thank you, Phil" would have done.
0:54:11 > 0:54:13- Yeah.- And he'd have been happy.
0:54:13 > 0:54:15Our customers do not want to hear that language.
0:54:15 > 0:54:18I haven't actually sworn in front of a customer, though.
0:54:18 > 0:54:22No, but the one thing that I heard that you were saying to a customer
0:54:22 > 0:54:24was, "Would you like me underneath your Christmas tree?"
0:54:26 > 0:54:30Now, because of your language, I can't let you be on the shop floor
0:54:30 > 0:54:33or talking to customers on the phone.
0:54:33 > 0:54:37So what we need to do is, I'm going to move you into the packing area
0:54:37 > 0:54:39and I want you to prove to me
0:54:39 > 0:54:41that you can keep your language under control.
0:54:41 > 0:54:44When I'm satisfied that you are,
0:54:44 > 0:54:46then you can come back onto the front.
0:54:46 > 0:54:49If you do it again, then that's stupid,
0:54:49 > 0:54:55and if you do it again after that, then it's no, no future. It's out.
0:54:55 > 0:54:58- Yeah.- So that is how important this is to me.
0:55:00 > 0:55:03Benny's just about made it through the first week
0:55:03 > 0:55:07without being sent home, but with a black mark already next to his name,
0:55:07 > 0:55:10he's starting to question whether this job is for him.
0:55:10 > 0:55:13I haven't sworn at anyone. I haven't said, "Oh, you fucker",
0:55:13 > 0:55:15or "You're a twat", or the C-U-N-T word.
0:55:15 > 0:55:18I've just used words like sexy that are jokey and stuff
0:55:18 > 0:55:22'and a little bit funny. But maybe the staff can't take banter.
0:55:22 > 0:55:25'Oh, well, I just won't talk to them. Like, sorry,'
0:55:25 > 0:55:28I won't. If they can't take me for who I am, I'm not going to change.
0:55:28 > 0:55:30Is Jo in here?
0:55:31 > 0:55:33- Hello.- Hiya. Where's Jo? Where's Jo?
0:55:33 > 0:55:36She was out on the shop floor, with Nick.
0:55:36 > 0:55:38I'm not allowed out there.
0:55:38 > 0:55:42I feel a bit shit really and I want to go home.
0:55:42 > 0:55:46'I just feel really like people have just spoke about me behind my back
0:55:46 > 0:55:49'and I think they're all talking about me.
0:55:49 > 0:55:51'My whole entire life, like,'
0:55:51 > 0:55:54every single fucking thing I do, not just work, I just...
0:55:54 > 0:55:57'I get knocked down or pushed around a little bit
0:55:57 > 0:55:59'and I find it really hard.
0:55:59 > 0:56:01'I get a little bit lost, that's all.'
0:56:04 > 0:56:06Oh, I really miss my mum.
0:56:08 > 0:56:10Oh...
0:56:16 > 0:56:18Payday celebrations claim casualties
0:56:18 > 0:56:21when Carl oversleeps and is five hours late for work.
0:56:21 > 0:56:23Oh, shit.
0:56:23 > 0:56:25And Robin is not a happy butcher.
0:56:25 > 0:56:28Hello, Robin. I'm really, really sorry.
0:56:28 > 0:56:31I've literally just woken up about ten minutes ago.
0:56:31 > 0:56:34Stormy waters on the ferry reach gale force for Adam.
0:56:34 > 0:56:36Right, you're on a yellow card.
0:56:36 > 0:56:39For being, like, five, ten minutes late?
0:56:39 > 0:56:40Absolutely bloody right.
0:56:40 > 0:56:43The guy's a prick. He's a full-on dickhead.
0:56:43 > 0:56:45Nobody would want to come into this place and work for him.
0:56:45 > 0:56:47The guy's an idiot.
0:56:47 > 0:56:49And as the pressures of work pile up...
0:56:49 > 0:56:51Do you know what? I can't do this.
0:56:51 > 0:56:53See you later, man. I can't take this shit.
0:56:53 > 0:56:56..it's the end of the line for some of the trainees.