The National Pet Service

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0:00:12 > 0:00:15In Scotland, half of all homes have a pet.

0:00:17 > 0:00:18Here, boy.

0:00:19 > 0:00:20And behind every animal...

0:00:20 > 0:00:22Do you want it?

0:00:22 > 0:00:24..lies a very human story.

0:00:26 > 0:00:28A lot of people say it's wrong.

0:00:28 > 0:00:31They don't know my dog, they don't know my daughter,

0:00:31 > 0:00:32they don't know nothing.

0:00:34 > 0:00:37People are always judging you. Animals never judge you.

0:00:39 > 0:00:41No, I don't want you to get bitten.

0:00:41 > 0:00:45If they weren't here, I'd rot. I wouldn't get out of bed.

0:00:48 > 0:00:52If you've never had a pet, you don't appreciate how important they are.

0:00:52 > 0:00:55For some people, their wee dog or their wee cat is their life.

0:00:55 > 0:00:57If their pet gets sick and they don't have the funds

0:00:57 > 0:00:59to kind of get their pet better, you know,

0:00:59 > 0:01:01that could mean them potentially losing

0:01:01 > 0:01:03their only friend in the world.

0:01:05 > 0:01:07I want to bring him back home.

0:01:07 > 0:01:09We cannae bring him home tonight.

0:01:11 > 0:01:14You couldnae buy Sophie off of me for £10 million.

0:01:14 > 0:01:16See if you pulled a cheque out for £10 million the now

0:01:16 > 0:01:18and said, "I'll buy Sophie off you,"

0:01:18 > 0:01:20I'd probably crack you right in the nose.

0:01:21 > 0:01:24I think a lot of people think being a vet's just about helping animals,

0:01:24 > 0:01:26and it's not, it's about helping people.

0:01:40 > 0:01:43The People's Dispensary for Sick Animals, or PDSA,

0:01:43 > 0:01:47was founded 100 years ago by social worker Maria Dickin.

0:01:47 > 0:01:50Horrified by the plight of animals in London's East End,

0:01:50 > 0:01:52she resolved to take action.

0:01:53 > 0:01:57- RECORDING:- 'We must get everywhere, all over Britain with our message.

0:01:57 > 0:02:00'Bring your sick animals, do not let them suffer.'

0:02:01 > 0:02:05'All animals treated, all treatment free.'

0:02:06 > 0:02:09By 1942, her mission had reached Scotland.

0:02:10 > 0:02:14- NEWSREEL:- This was the first PDSA dispensary to be opened in Scotland

0:02:14 > 0:02:17and the reason for its being here is solely to carry out the purpose for

0:02:17 > 0:02:19which the charity was founded -

0:02:19 > 0:02:24to provide a free veterinary service for people, like this little girl,

0:02:24 > 0:02:28who genuinely cannot afford private veterinary treatment for their pet.

0:02:30 > 0:02:33Today there are five PDSA hospitals in Scotland,

0:02:33 > 0:02:36providing 300,000 treatments every year.

0:02:38 > 0:02:39Morning.

0:02:39 > 0:02:44To qualify, owners must be able to prove that they're on benefits.

0:02:44 > 0:02:47I had my pet before I was ever on benefit.

0:02:47 > 0:02:50You know, the fact that I was in hospital last year,

0:02:50 > 0:02:52I took a bilateral stroke,

0:02:52 > 0:02:55which means a stroke on both sides of your brain,

0:02:55 > 0:02:57which basically put me out the game.

0:02:57 > 0:03:02Through benefits, we're allowed to come here and use this service.

0:03:02 > 0:03:05Without that, we wouldn't be allowed to take our dog to the vet.

0:03:07 > 0:03:10Shamrock Street in Glasgow is Scotland's biggest

0:03:10 > 0:03:14and busiest PDSA hospital, with over 30 employees.

0:03:14 > 0:03:19The reception staff, they're the first person to see the clients.

0:03:21 > 0:03:26Some of the clients could be crying or upset

0:03:26 > 0:03:28and you try to calm them down.

0:03:28 > 0:03:31Then we've got VCAs, they're not nurses, they're just below a nurse,

0:03:31 > 0:03:36then you've got the nurses, then you've got the vets,

0:03:36 > 0:03:37then you've got the head vet

0:03:37 > 0:03:40and then you've got the big people up the stairs.

0:03:40 > 0:03:44I don't know what they do up there - have a party, maybe, who knows?

0:03:44 > 0:03:47I'm the bottom of the pile, I'm the scrubber.

0:03:47 > 0:03:48You want it?

0:03:50 > 0:03:54Stefan Day lives in Govan with his two Chihuahuas, Lulu and Coco.

0:03:54 > 0:03:55Good girl, Lulu.

0:03:57 > 0:03:58His involvement with the PDSA

0:03:58 > 0:04:01began 11 years ago with a poodle named Charlie.

0:04:01 > 0:04:07Charlie got sick one night and I wasn't working at the time,

0:04:07 > 0:04:14so I phoned the PDSA and they told me to bring him down and sadly,

0:04:14 > 0:04:16they couldn't do anything for him,

0:04:16 > 0:04:19but the bill would have been about £2,500,

0:04:19 > 0:04:22so I couldn't pay that to them,

0:04:22 > 0:04:26so that's why I decided to volunteer, to give something back.

0:04:26 > 0:04:30Oh, are you sore, darling? Are you sore?

0:04:30 > 0:04:32- Are we going to make you better? - Yes.

0:04:32 > 0:04:37I thought when I took the job I'd be going in there to cuddle the pets

0:04:37 > 0:04:41and just sit and play with them, it was all animals to me -

0:04:41 > 0:04:43I came right down to earth with a thud.

0:04:43 > 0:04:45This is one of the jobs that I hate.

0:04:47 > 0:04:49It's just horrible picking up somebody's poo.

0:04:49 > 0:04:52It's bad enough your own, never mind some dog's,

0:04:52 > 0:04:54you know what I mean?

0:04:54 > 0:04:57When it's hard like that, it's fine.

0:04:58 > 0:04:59When it's...

0:05:00 > 0:05:03..the skids, no, no thanks.

0:05:09 > 0:05:12Treatments can range from major surgical procedures

0:05:12 > 0:05:14to a simple checkup.

0:05:14 > 0:05:17One of the most common problems is obesity.

0:05:17 > 0:05:20- She gets a cone and sweeties and that.- Oh, my goodness.

0:05:20 > 0:05:25Yeah, she likes a vanilla cone, 99, with a Flake in it.

0:05:25 > 0:05:28What's the weirdest thing you've heard of a dog eating?

0:05:28 > 0:05:31Probably a McDonald's, like, quite often...

0:05:31 > 0:05:35like, as a regular meal on a Friday and Saturday night,

0:05:35 > 0:05:38they have a McDonald's and the dog has a McDonald's.

0:05:40 > 0:05:43I would say probably half the pets we see are overweight.

0:05:43 > 0:05:47Yeah, I know, it's quite shocking. It's a really big thing.

0:05:47 > 0:05:49It puts so much pressure on their joints, on their heart,

0:05:49 > 0:05:51on their internal organs.

0:05:51 > 0:05:55Tony Lindy's dog Sophie has been diagnosed by the PDSA

0:05:55 > 0:05:57with a serious health issue.

0:05:57 > 0:06:02See, to hear her being described as obese was...

0:06:02 > 0:06:05I cannae say it was a surprise, cos it wasnae.

0:06:05 > 0:06:09I mean, people had says to me previously, "Is your dog pregnant?"

0:06:09 > 0:06:14And, er, that's not something that any female wants to hear, is it?

0:06:18 > 0:06:22Tony lives in Paisley and first met Sophie five years ago.

0:06:22 > 0:06:24Her previous owner was working all the time.

0:06:24 > 0:06:27Sophie was basically left in the house from six in the morning

0:06:27 > 0:06:28till ten o'clock at night,

0:06:28 > 0:06:29so a couple of times I said to him,

0:06:29 > 0:06:32"Can I take her to the park? Take her out."

0:06:32 > 0:06:34And he went, "Aye, on you go, take her to the park."

0:06:34 > 0:06:36Me and her, we just seemed to hit it off

0:06:36 > 0:06:38right from the first moment I set eyes on her

0:06:38 > 0:06:41and I think the first moment she set eyes on me as well.

0:06:41 > 0:06:44I think she seen it as a way out, do you know? I don't know.

0:06:45 > 0:06:48I just fell in love with that wee dog, honestly, I did.

0:06:48 > 0:06:50That's Sophie's walk.

0:06:51 > 0:06:53That's what she ends up doing.

0:06:53 > 0:06:55She just lies there.

0:06:55 > 0:06:58That's your exercise, isn't it, Sophie?

0:06:58 > 0:07:03And he said to me, "Look, give me 500 quid and you can have her."

0:07:03 > 0:07:05I didnae have the 500 quid at that moment in time,

0:07:05 > 0:07:09you know, I didnae. I went and borrowed it.

0:07:09 > 0:07:10And he handed me Sophie.

0:07:10 > 0:07:13You see the thing is, he thought he was away laughing, I was laughing.

0:07:13 > 0:07:16I would have gave him everything I owned. That's what he didnae know.

0:07:16 > 0:07:20You couldn't buy Sophie off of me for £10 million.

0:07:20 > 0:07:22See if you pulled a cheque out for £10 million the now

0:07:22 > 0:07:24and said, "I'll buy Sophie off of you,"

0:07:24 > 0:07:27I'd probably crack you right on the nose. That's the truth.

0:07:27 > 0:07:28Oh, my God, Sophie.

0:07:28 > 0:07:33The barrel of the chest, probably put her at 69 centimetres.

0:07:33 > 0:07:36You need a new bra, Sophie, man.

0:07:36 > 0:07:39You've just got to think of the long-term, don't you?

0:07:39 > 0:07:41- I've got to be more strict with her. - Absolutely.

0:07:41 > 0:07:45I would happily have a cake every day, but I don't think that

0:07:45 > 0:07:48my heart or my waistline would like it very much, or my husband.

0:07:48 > 0:07:51Aye, that's great. Thank you very much for that.

0:07:51 > 0:07:53- Thank you.- Thank you. Bye. Cheerio.

0:07:53 > 0:07:55Do you have a weight problem like me, or not?

0:07:55 > 0:07:59- She does, aye.- Me and her can do a diet sheet together, then.

0:08:09 > 0:08:13Laura Brown has come to the PDSA for help of a different kind.

0:08:13 > 0:08:14Hi there.

0:08:15 > 0:08:19My cat Dusk who's registered here, he's been missing since...

0:08:19 > 0:08:20She's partially-sighted

0:08:20 > 0:08:23and her cat Dusk has been missing for six months.

0:08:24 > 0:08:26I describe him as my fur baby.

0:08:26 > 0:08:31I don't have children, but he is my baby and it's heartbreaking

0:08:31 > 0:08:38to think that he's been taken or he is lost or he is scared.

0:08:40 > 0:08:44Up to last year, I was ten stone.

0:08:44 > 0:08:45That's me.

0:08:45 > 0:08:49Me very thin and before I became a big balloon

0:08:49 > 0:08:52or a white panda, as I call myself.

0:08:52 > 0:08:55Laura's battled with her weight all her life

0:08:55 > 0:08:59and thought she'd finally solved her problems with the help of surgery.

0:08:59 > 0:09:01But her gastric band eventually failed

0:09:01 > 0:09:03and she put all the weight back on.

0:09:03 > 0:09:08When somebody gets a weight-loss operation from the government,

0:09:08 > 0:09:10yes, I've been slated that, you know,

0:09:10 > 0:09:14why all this money should be wasted on people like myself.

0:09:14 > 0:09:20Well, let me tell you this, not everyone who's fat is lazy.

0:09:20 > 0:09:23Yes, I'm sure there's people out there who, you know,

0:09:23 > 0:09:25are quite happy living on benefits,

0:09:25 > 0:09:30but I'm not one of these people that just sit about doing nothing.

0:09:30 > 0:09:33It's all low-fat, swear to God, everything's light.

0:09:33 > 0:09:37I'm a fighter, I don't want to be stuck in a prison.

0:09:38 > 0:09:40I try and hide, you know,

0:09:40 > 0:09:44so I don't have too much interaction with the human race.

0:09:44 > 0:09:46People are always judging you.

0:09:46 > 0:09:48For me, personally,

0:09:48 > 0:09:53I find that animals never judge you and they're my best friends.

0:09:54 > 0:09:58Dusk being missing enhances, you know,

0:09:58 > 0:10:06your emotions and wanting to eat and, of course, I comfort eat.

0:10:07 > 0:10:08Of course I do.

0:10:23 > 0:10:24I love my animals.

0:10:24 > 0:10:27I would have them any day than anything in my life.

0:10:27 > 0:10:29Ain't they? My babies.

0:10:29 > 0:10:32Told my son not to come back cos he was allergic to them.

0:10:32 > 0:10:34One of them, aye. "Don't come back."

0:10:34 > 0:10:37- My wean. - SHE LAUGHS

0:10:37 > 0:10:40- He was only seven, as well. - No, he wasn't!

0:10:40 > 0:10:43- Terrible. - He was 15 or something! Or 16.

0:10:47 > 0:10:52As long as he gets his medical checkups, that's all I worry about.

0:10:52 > 0:10:54I'll worry about that until I die.

0:10:54 > 0:10:56See this place.

0:10:56 > 0:11:00If I didn't have this place, that would be it.

0:11:02 > 0:11:04I said to my daughter, I said,

0:11:04 > 0:11:08"What's going to happen to that animal if anything happened to me?"

0:11:08 > 0:11:12For Angie, the waiting room is a second home.

0:11:12 > 0:11:14She has been a PDSA client for over 30 years.

0:11:16 > 0:11:20It's a shame when they put pedigree cats on adverts.

0:11:20 > 0:11:24Why can they not put somebody like him on a tin of cat food?

0:11:24 > 0:11:26He's due a lucky break in his life!

0:11:28 > 0:11:31- Hello.- Oh, hi. I've got the young boy.

0:11:31 > 0:11:33- I call him...- The young boy today!

0:11:33 > 0:11:36My mum said it was born into me.

0:11:36 > 0:11:39I've always liked animals.

0:11:39 > 0:11:42Cats, mainly.

0:11:42 > 0:11:45Lots and lots of cats.

0:11:45 > 0:11:48Today, Angie's brought Leo, as she's worried he's overeating.

0:11:50 > 0:11:53- So, will we do a wee general checkup today?- Yeah. What he's got...

0:11:53 > 0:11:57- Right, I put him in a Primark bag and I put him on the scales.- OK.

0:11:57 > 0:12:01- He weighs half a stone, 5kg. - Oh, right, gosh, that's a good size.

0:12:01 > 0:12:03- He'd kill you for food.- Really?

0:12:03 > 0:12:07I'm going to see what he says... what weight he was last time.

0:12:07 > 0:12:10I think that he's been very fortunate where he got...

0:12:10 > 0:12:14I think he's come from...the father,

0:12:14 > 0:12:16he's obviously had the looks.

0:12:16 > 0:12:18Look, he's awful good-looking.

0:12:18 > 0:12:23He's got that wee sort of look as if to say, "Ooh, I'm the boss."

0:12:23 > 0:12:26Know why I got him? But don't burst out laughing.

0:12:26 > 0:12:29My heart-throb's... What do you call him?

0:12:31 > 0:12:33Liam Neeson.

0:12:33 > 0:12:37- INTERVIEWER:- He reminds you of Liam Neeson?- Aye.

0:12:37 > 0:12:39And I like Harrison Ford!

0:12:41 > 0:12:45I prefer animals sometimes to people. Yeah.

0:12:46 > 0:12:51- Why?- Cos people can be nasty, but animals wouldn't be nasty.

0:12:53 > 0:12:56- Och, he's getting lovely and big. So, he was 2.1 last time.- Was he?

0:12:56 > 0:13:00And 3.95 today. So I'm not too worried about him today at all.

0:13:00 > 0:13:02I think he's a perfectly healthy wee boy

0:13:02 > 0:13:04and he's coming on just as he should be.

0:13:04 > 0:13:07What do I do about his food, then? How do I feed him?

0:13:07 > 0:13:10- We would just let him eat. - Just let him do it?- Mm-hm.

0:13:10 > 0:13:11He's certainly not overweight.

0:13:11 > 0:13:14I think he's just a wee perfect example.

0:13:14 > 0:13:17Thank you very much for your contribution towards the PDSA today.

0:13:17 > 0:13:21Oh, God, I wish I could give...more.

0:13:21 > 0:13:24It makes a real difference. You're a wee star. See you next time, OK?

0:13:24 > 0:13:27- Right, thanks.- See you later. - Right, bye.- Bye-bye.

0:13:27 > 0:13:29Right.

0:13:29 > 0:13:32I couldn't actually find anything abnormal with Leo at all.

0:13:32 > 0:13:33I think for a lot of people,

0:13:33 > 0:13:36maybe this is a point of social contact as well,

0:13:36 > 0:13:38where it's maybe elderly clients

0:13:38 > 0:13:42or maybe if there was another client with a mental health disorder,

0:13:42 > 0:13:44having somebody to talk to,

0:13:44 > 0:13:46not necessarily about what's wrong with their pet

0:13:46 > 0:13:49but about what's going on in other aspects of their life.

0:13:49 > 0:13:52I think that's quite important to them.

0:13:52 > 0:13:55I've got nobody now. My mother's got dementia.

0:13:55 > 0:14:00She's in a hospital bed in our living room.

0:14:00 > 0:14:02All I've got's they two cats now.

0:14:02 > 0:14:04How horrible it would be without them.

0:14:06 > 0:14:09If I didn't go there, I wouldn't meet anybody either.

0:14:16 > 0:14:20That's a day out, going there, seeing those lovely animals.

0:14:31 > 0:14:32DOG BARKS

0:14:36 > 0:14:40I feel like I look like a gangster walking down the street with my dog!

0:14:42 > 0:14:46She's just a muscle. Like, she's just big, huge.

0:14:48 > 0:14:52In Aberdeen, 17-year-old Jamie Leigh Duncan lives with Kabana,

0:14:52 > 0:14:54her American bulldog.

0:14:54 > 0:14:56People don't expect me to have a big dog.

0:14:56 > 0:14:59They expect me to have a Chihuahua, but it's just my lifestyle.

0:15:02 > 0:15:05- DOG BARKS - Kabana!

0:15:06 > 0:15:09Kabana isn't Jamie Leigh's only responsibility.

0:15:11 > 0:15:12I moved out when I was 16,

0:15:12 > 0:15:15cos I had a daughter when I moved out,

0:15:15 > 0:15:19and she was a year old when I was 16.

0:15:20 > 0:15:22So I had to get my own place.

0:15:22 > 0:15:25- ..A doggy sandwich.- Doggy sandwich?

0:15:25 > 0:15:27- INTERVIEWER:- Do you think having a big dog like this

0:15:27 > 0:15:30is partly because you are on your own?

0:15:30 > 0:15:33No. Not at all. Like, I've always loved big dogs.

0:15:33 > 0:15:36It wouldn't matter if I was on my own or not,

0:15:36 > 0:15:39I would always have her, like, she's my baby, she is.

0:15:39 > 0:15:42BARKING

0:15:42 > 0:15:45She's like my daughter. She's just like her.

0:15:45 > 0:15:47A bit bigger, but...

0:15:47 > 0:15:51Like, I treat them both the same now, both equal to me.

0:15:53 > 0:15:55I was a hairdresser, hair and beauty,

0:15:55 > 0:15:58for about two years,

0:15:58 > 0:16:01and then I had to go onto benefits and that,

0:16:01 > 0:16:04but people on benefits don't bother me at all, like,

0:16:04 > 0:16:06cos they have their reasons.

0:16:06 > 0:16:07I have my reasons.

0:16:07 > 0:16:10I've got a two-year-old daughter and I can't get her watched

0:16:10 > 0:16:14until she's in full-time education, so that's why.

0:16:15 > 0:16:19Jamie's local PDSA hospital in Aberdeen is the UK's smallest.

0:16:19 > 0:16:21BARKING

0:16:21 > 0:16:22Kabana hasn't been well,

0:16:22 > 0:16:25and she's come in for a checkup with head vet Fiona.

0:16:26 > 0:16:30- She's a big girl, isn't she?- Yeah. - What can we do for her today?

0:16:30 > 0:16:34I'm just wanting to get a checkup to make sure she's all OK.

0:16:34 > 0:16:36She keeps losing weight and being sick

0:16:36 > 0:16:38- and then putting it all back on. - Right, OK.

0:16:38 > 0:16:40And how often is she actually sick?

0:16:40 > 0:16:42Sometimes she'll be sick up to five times a day.

0:16:42 > 0:16:45But then she can go without weeks of being sick.

0:16:45 > 0:16:48- Is she due in season just now? - She's in season.

0:16:48 > 0:16:51She's in season at the moment. Is this her first season?

0:16:51 > 0:16:52No, she's had three.

0:16:52 > 0:16:54Are you thinking about getting her neutered?

0:16:54 > 0:16:58No, I want her to have one set of puppies, then get neutered.

0:16:58 > 0:17:00Right.

0:17:00 > 0:17:01I'll come back to...!

0:17:04 > 0:17:07Right, because she's putting her fingers in her mouth...

0:17:07 > 0:17:09that... They're classed as dangerous dogs.

0:17:09 > 0:17:11It shows you there that they're not that dangerous

0:17:11 > 0:17:13if you treat them right.

0:17:13 > 0:17:15Kabana must switch to a gentler diet

0:17:15 > 0:17:18before a follow-up appointment in a week's time.

0:17:18 > 0:17:22But this dog's upset tummy is the least of Fiona's concerns.

0:17:22 > 0:17:28Quite often, you do get an inkling from some of the dogs

0:17:28 > 0:17:31just what their temperament really is like.

0:17:31 > 0:17:34BARKING

0:17:34 > 0:17:36I don't think he likes me.

0:17:36 > 0:17:38But in a strange environment

0:17:38 > 0:17:41that they're picking up strange vibes,

0:17:41 > 0:17:45but the dog seemed to be quite happy with the child about.

0:17:45 > 0:17:46Again, you do worry

0:17:46 > 0:17:49just because of the nature of how some of these dogs have been bred

0:17:49 > 0:17:51and the reasons they've been bred,

0:17:51 > 0:17:55like some of the banned breeds that were used for fighting dogs.

0:17:55 > 0:17:57A lot of people say it's wrong,

0:17:57 > 0:18:01I shouldn't have a type of dog like that around an infant.

0:18:01 > 0:18:02But people just don't understand

0:18:02 > 0:18:05you can have dogs, like me, and they'll be fine.

0:18:13 > 0:18:15It's all go in here.

0:18:16 > 0:18:18Back at Shamrock Street,

0:18:18 > 0:18:20it's not just animals that need treatment.

0:18:20 > 0:18:25I got a new coffee table and fell over it, so hence...

0:18:25 > 0:18:27the sore nose.

0:18:27 > 0:18:29I mean, I say a sore nose, I mean a sore nose.

0:18:31 > 0:18:34Oh, well. That looks like a mess, doesn't it?

0:18:36 > 0:18:38It's going to be horrendous.

0:18:42 > 0:18:45I can be a bit cheeky at times. It can get me into trouble.

0:18:48 > 0:18:52I make up a lot of stories about myself...

0:18:52 > 0:18:54just to wind them up.

0:18:54 > 0:18:56Morning, Glenda. ..No, I'll get him out.

0:18:56 > 0:18:58- What?- Aye.

0:18:59 > 0:19:01- Are you all right?- I'm fine.

0:19:01 > 0:19:04Och, you wee soul.

0:19:04 > 0:19:05Five lasses mugged me.

0:19:05 > 0:19:07- What?!- Mm-hm.

0:19:07 > 0:19:10- Are you being serious?- I'm being serious. Look.- Where was that?

0:19:10 > 0:19:13- At the Sign Centre. I know.- What, so...?

0:19:13 > 0:19:15What age were these girls?

0:19:15 > 0:19:16It's pity I get off them.

0:19:16 > 0:19:20"Oh, you poor soul, you. That's a sin."

0:19:21 > 0:19:23For all his storytelling,

0:19:23 > 0:19:26the truth is that Stefan volunteers his services four days a week

0:19:26 > 0:19:28for no financial reward,

0:19:28 > 0:19:32and does so in spite of a debilitating condition.

0:19:32 > 0:19:33I've got osteoporosis.

0:19:35 > 0:19:37And it's very painful.

0:19:37 > 0:19:39Ohh! See, this is what I hate.

0:19:39 > 0:19:41This is when I feel the pain bad.

0:19:41 > 0:19:43Oh, my God.

0:19:44 > 0:19:47HE SIGHS

0:19:47 > 0:19:49There's nothing I can do for it.

0:19:52 > 0:19:55I was the life and soul of the party.

0:19:55 > 0:19:57And now I don't do anything,

0:19:57 > 0:20:01apart from going to PDSA and take my dogs walks.

0:20:01 > 0:20:04- Do you have a social life? - No.

0:20:04 > 0:20:06Why?

0:20:06 > 0:20:09Cos I don't... As I say, I don't keep well. You know...

0:20:09 > 0:20:11It's like...

0:20:11 > 0:20:13Somebody asks you, "Can you come out for the night?

0:20:13 > 0:20:16You go like that, "I'll come." But then... I'm too ill to go

0:20:16 > 0:20:18because I'm in pain.

0:20:18 > 0:20:20So... People get fed up.

0:20:22 > 0:20:24And they just peter off.

0:20:26 > 0:20:29Pets don't drift away.

0:20:29 > 0:20:30They stay with you.

0:20:33 > 0:20:36That's why I like going into work.

0:20:36 > 0:20:39I feel like I'm doing something because I'm getting benefits.

0:20:39 > 0:20:43So I feel... It's just the way I feel. I feel that...

0:20:43 > 0:20:45I'm giving something back.

0:20:45 > 0:20:48Do you ever worry it might get so bad you can't work here any more?

0:20:48 > 0:20:50Yes. Uh-huh, that frightens me.

0:20:52 > 0:20:53That really frightens me.

0:20:55 > 0:21:00- Why?- Because this is the only place where I interact with people.

0:21:00 > 0:21:04'You know, if I'm at home I don't interact with anybody.

0:21:04 > 0:21:07'That's it.' So it does, it scares me a hell of a lot.

0:21:07 > 0:21:08A hell of a lot.

0:21:09 > 0:21:12DOG WHIMPERS

0:21:12 > 0:21:16This is Neil. After Neil Lennon, the Celtic manager!

0:21:16 > 0:21:19- I didn't choose it.- What kind of names do you get in here?

0:21:19 > 0:21:21Can I say them? Really?

0:21:21 > 0:21:24Minge. There's a wee cat called Minge.

0:21:24 > 0:21:26Spliff.

0:21:26 > 0:21:29Wee Bastard. Things like that.

0:21:32 > 0:21:36In Paisley, Sophie's diet has altered Tony's eating habits.

0:21:36 > 0:21:38I feel terrible, man.

0:21:38 > 0:21:40It's dead hard to say no to her.

0:21:40 > 0:21:43So I've been kind of hiding in the kitchen and so on.

0:21:43 > 0:21:46I'm not sitting and eating in front of her all the time.

0:21:50 > 0:21:52No, Sophie.

0:21:52 > 0:21:56You can't get any, I don't know what you are wagging your tail for.

0:21:56 > 0:21:58Oh, my God.

0:21:58 > 0:21:59I cannae, Sophie.

0:22:01 > 0:22:05There's a pet shop just here. Sophie usually runs in and grabs stuff.

0:22:05 > 0:22:10Come on, then, Soph, come on. Come on, go down here. No...

0:22:10 > 0:22:13Come on. Naw...

0:22:14 > 0:22:16You're on a diet. Come on,

0:22:16 > 0:22:19you're just going there for treats, you're not going in, nae treats.

0:22:19 > 0:22:23I just wanted to spoil her. See because of where she had come from,

0:22:23 > 0:22:26she had been locked in a house and she was a wee skinny thing

0:22:26 > 0:22:28and all. Naebody was spoiling her, naebody was giving her

0:22:28 > 0:22:31any attention. So I did. And I overdone it.

0:22:42 > 0:22:45At Angie's flat in Glasgow's Southside, Leo is free

0:22:45 > 0:22:47to enjoy his dinner again.

0:22:48 > 0:22:50I live here with the cats.

0:22:52 > 0:22:57I couldn't live on my own without them. There's no way.

0:22:57 > 0:23:03You know, four bare walls. Me, I watch the soaps on television,

0:23:03 > 0:23:09which takes me right up... till late at night.

0:23:12 > 0:23:14So basically...

0:23:16 > 0:23:18You're looking at the cats...

0:23:18 > 0:23:19SHE CHUCKLES

0:23:19 > 0:23:22..and the soaps!

0:23:27 > 0:23:30Well, I had a good life when I was young.

0:23:30 > 0:23:35I had... I was a resident hairdresser in the Southern General.

0:23:35 > 0:23:36And I had a husband.

0:23:36 > 0:23:41But he died at a young age and then I had the two children

0:23:41 > 0:23:44and I had to bring them up on my own.

0:23:45 > 0:23:48Do you have friends that you go and see or anything like that?

0:23:48 > 0:23:51None. Absolutely no friends.

0:23:56 > 0:24:02Erm, I'm actually stuck in this house with the cats, permanently.

0:24:02 > 0:24:08The only...life I've got is going out to supermarkets.

0:24:08 > 0:24:09That's about it.

0:24:13 > 0:24:14That's basically it.

0:24:16 > 0:24:20I'd like a better life, but it doesn't seem to be happening.

0:24:37 > 0:24:42Angie is 55, and has been looking after her mother's cat, Daisy.

0:24:42 > 0:24:44She's worried Daisy might be overeating too,

0:24:44 > 0:24:47so she's heading back to the PDSA.

0:24:49 > 0:24:51Hiya. Hi, it's Daisy.

0:24:51 > 0:24:53Would you like to make a contribution just now, at all?

0:24:53 > 0:24:54Oh, yeah, I forgot about that,

0:24:54 > 0:24:57I don't have an awful lot but I always give something.

0:24:57 > 0:25:00Well, we appreciate that, thank you very much.

0:25:00 > 0:25:03I like they wee dogs, the wee, tiny ones!

0:25:03 > 0:25:06If I had a dog like that, I'd pure spoil him.

0:25:06 > 0:25:09- Does he wear clothes?- No...

0:25:10 > 0:25:13- No, I think that's a bit much.- Aye.

0:25:13 > 0:25:18I probably... If I had a garden, I would have a dog.

0:25:18 > 0:25:21You can meet other people because you've got a dog.

0:25:21 > 0:25:25The same with cats, you meet an awful lot of people

0:25:25 > 0:25:28- when you come up. - INTERCOM:- Daisy to room two.

0:25:28 > 0:25:30Oh, there's Daisy going in.

0:25:30 > 0:25:31She's a ton-weight now.

0:25:31 > 0:25:33- Hi.- Hi, come on in.

0:25:33 > 0:25:37She's very... Getting very, very heavy now.

0:25:37 > 0:25:40So do you not think she's eating as much as she used to eat?

0:25:40 > 0:25:43- She's eating more. - Eating more than she used to. OK.

0:25:43 > 0:25:45Would you be able to lift her? Or do you not think

0:25:45 > 0:25:48- she would let you lift her? - Aye, aye.- Oh.

0:25:48 > 0:25:50- She'll barely. Oh, aye, she's a biter.- Uh-hm.

0:25:50 > 0:25:54- Aye, but she mellowed out, with old age.- OK.

0:25:54 > 0:25:59- Her recent...checkups have went...very smoothly.- Right.

0:25:59 > 0:26:01CAT SNARLS

0:26:01 > 0:26:03No, I don't want you to get bitten.

0:26:03 > 0:26:08She is not...the best-natured, she's never ever been good-natured.

0:26:08 > 0:26:14I'm noticing that! So, I wonder... if we could...somehow weigh this...

0:26:14 > 0:26:16Oh, oh, no, I've broken it.

0:26:16 > 0:26:17LAUGHTER

0:26:17 > 0:26:20I'm sorry, I've broken your cat carrier!

0:26:20 > 0:26:22Daisy has no intention of getting on those scales.

0:26:22 > 0:26:25So lovely Louise is going to give us a hand.

0:26:25 > 0:26:27You're OK.

0:26:27 > 0:26:29CAT SNARLS

0:26:29 > 0:26:32That's it, that's it. Here we go.

0:26:32 > 0:26:34- She's killed a lot of...pigeons... - Do you want to start...

0:26:34 > 0:26:36- ..when she was young.- Did she?

0:26:36 > 0:26:39Do you want to start the supplements as well today?

0:26:39 > 0:26:42- It's too dear, isn't it? - Too dear.- 15.50?

0:26:42 > 0:26:45- Let us know at any point.- No... Know what the plan was?

0:26:45 > 0:26:49- Right... My daughter's birthday is Wednesday.- Mm.

0:26:49 > 0:26:52I went to that shop Lush...

0:26:52 > 0:26:53You're always going to get some people that

0:26:53 > 0:26:56go off on tangents and want to tell little stories and things like that

0:26:56 > 0:27:00and it is really lovely... if you've got time.

0:27:00 > 0:27:02So that's sort of the challenge, a little bit.

0:27:02 > 0:27:04Just to sort of keep them on track.

0:27:04 > 0:27:07For some people it's harder than others.

0:27:07 > 0:27:11- Right, I got her a lipstick.- Uh-huh. - A MAC lipstick.- Oh, yeah.

0:27:11 > 0:27:14- She says that I decided it was pink...- Uh-huh.

0:27:14 > 0:27:17- ..to suit me!- Oh. - But I don't like pink, I'm a red...

0:27:17 > 0:27:19A red woman. No, I see that.

0:27:20 > 0:27:23I'll need to give them money for that.

0:27:24 > 0:27:27I'm going through cages like hot dinners.

0:27:39 > 0:27:42Thomas and Anne-Marie Davies are bringing in their bulldog, Brody.

0:27:42 > 0:27:46He's not been eating and is being seen as an emergency case.

0:27:46 > 0:27:48So, what kind of timescale has this been happening on?

0:27:48 > 0:27:51- Just last week.- Just the last week? - Last week.- OK.

0:27:51 > 0:27:53- Any vomiting or diarrhoea?- No.

0:27:55 > 0:27:57- OK, I'm very concerned.- Yeah?

0:27:57 > 0:28:00He's very, very pale. He's going to need to be admitted today

0:28:00 > 0:28:03for sure. I'm worried he's got... I think I hear a heart murmur.

0:28:03 > 0:28:05It could be because of blood loss, potentially, as well.

0:28:05 > 0:28:08Just looking at him now, I'm not sure what's going on with him

0:28:08 > 0:28:11but I'm really, really worried. What we'll do today is we're going to

0:28:11 > 0:28:13do some imaging and get him on some supportive medication.

0:28:13 > 0:28:15Do you have any questions at all?

0:28:15 > 0:28:18- I'm totally shocked. - I know it's really surprising

0:28:18 > 0:28:21but he's a very sick little dog just now. OK.

0:28:21 > 0:28:24You feel as if people think you're not feeding it, you know?

0:28:24 > 0:28:26We'll do our best for him,

0:28:26 > 0:28:29but I want you to be prepared for the worst, OK?

0:28:30 > 0:28:34Brody is admitted for urgent tests. Thomas and Anne-Marie

0:28:34 > 0:28:35face an anxious wait for news.

0:28:39 > 0:28:41I'm very concerned about this dog.

0:28:43 > 0:28:46Anne-Marie and Thomas have been together since they were 14.

0:28:46 > 0:28:49He's always done gardening fae... Since he left school.

0:28:49 > 0:28:54He had his own business in it and then here... That was me,

0:28:54 > 0:28:55I took the brain haemorrhage.

0:28:56 > 0:29:01And since then he's been watching, now looking after me.

0:29:11 > 0:29:17I had aneurysms, three aneurysms. And one burst and...

0:29:17 > 0:29:21A brain haemorrhage. And then I took two strokes

0:29:21 > 0:29:23and then a seizure.

0:29:23 > 0:29:25I had to learn how to swallow. I couldn't swallow.

0:29:25 > 0:29:27Couldn't even swallow.

0:29:27 > 0:29:29I forget things.

0:29:30 > 0:29:34You know? Sometimes, like when I'm walking, my balance is away,

0:29:34 > 0:29:38sort of thing. And the nerve endings...are away.

0:29:38 > 0:29:40Now, with the two strokes.

0:29:45 > 0:29:47Do you ever feel like...

0:29:47 > 0:29:50I'm a burden to him? I do. I feel sorry for him

0:29:50 > 0:29:52cos he's...

0:29:54 > 0:29:57He does do a lot. He does do a lot for me.

0:29:59 > 0:30:02I didn't want to go out - I didn't want anybody to see me like that.

0:30:04 > 0:30:08We said, if we get a dog again, it'll get Anne-Marie out.

0:30:08 > 0:30:11- If you like.- Aye.- You know, it sort of...

0:30:11 > 0:30:14work off each other, you know?

0:30:14 > 0:30:15And it has worked.

0:30:15 > 0:30:19I mean, I have been getting out, you know, wi' the dog, but...

0:30:21 > 0:30:24I don't know what I would do without him.

0:30:27 > 0:30:29Brody's undergoing scans and blood tests

0:30:29 > 0:30:31to try and determine what's wrong.

0:30:31 > 0:30:36At a regular vet hospital, the cost would run to hundreds of pounds.

0:30:36 > 0:30:40If you didn't have the PDSA and the same thing was to happen,

0:30:40 > 0:30:42to me, there would only be two options.

0:30:42 > 0:30:45You would either have to get the money, or...

0:30:47 > 0:30:49- Put it down.- Yeah.

0:30:49 > 0:30:51- Aye?- Well, what other option have you got?

0:30:55 > 0:30:57Oh, I'm praying to God.

0:30:57 > 0:31:00Praying to St Francis of Assisi, I was saying to you, wasn't I?

0:31:00 > 0:31:04I'm saying to him... He's Protestant as well,

0:31:04 > 0:31:07and I'm saying, "Pray to St Francis of Assisi."

0:31:14 > 0:31:16She's pregnant.

0:31:16 > 0:31:21So she's only had one... One puppy since three o'clock this morning.

0:31:21 > 0:31:23That's why I'm in now,

0:31:23 > 0:31:26to see if there's any more puppies inside her.

0:31:29 > 0:31:32I get benefits because I've got two young kids,

0:31:32 > 0:31:34so I'm entitled to come here.

0:31:34 > 0:31:36The lady's just checking you.

0:31:36 > 0:31:39What I'm going to do, I'll pop her through and just do a little scan

0:31:39 > 0:31:42of her tummy to see if there is anything left inside.

0:31:44 > 0:31:48We were going to keep one, and then the rest we were going to sell.

0:31:48 > 0:31:50How much do they sell for, the puppies?

0:31:50 > 0:31:52Between £300 and £400.

0:31:54 > 0:31:55So you could get a lot.

0:31:55 > 0:31:57The PDSA doesn't support breeding,

0:31:57 > 0:32:01but unborn puppies can pose a medical emergency.

0:32:01 > 0:32:03She was absolutely fine, but I can't see anything

0:32:03 > 0:32:06that's still in the womb that needs to come out.

0:32:06 > 0:32:09- So there's no more babies? - I can't see anything on that scan.

0:32:09 > 0:32:14'I'm aware of the cost that puppies and kittens, even, are selling for.

0:32:14 > 0:32:18'She could have a home lined up for puppy two, puppy three, puppy four.'

0:32:18 > 0:32:21She may very well be disappointed,

0:32:21 > 0:32:24but...that's the way it is. Can't change it.

0:32:30 > 0:32:34She always gets a bad reaction when I'm walking down the street.

0:32:34 > 0:32:37If I'm in town with her, standing at a bus stop,

0:32:37 > 0:32:39they'll all move out from the bus stop.

0:32:39 > 0:32:43They won't say things, but I'll see them looking, and talking,

0:32:43 > 0:32:45and I'll say to them, "She's not a dangerous dog,

0:32:45 > 0:32:48"I wouldn't let her out if she was, she'd have a muzzle on."

0:32:48 > 0:32:49And they just look at me.

0:32:53 > 0:32:56Jamie Leigh has come back to the PDSA

0:32:56 > 0:32:58for Kabana's follow-up appointment.

0:32:58 > 0:33:01Kabana, gonnae just chill out?

0:33:01 > 0:33:03How's she been since I saw you last week?

0:33:03 > 0:33:06She's not been eating as much as I thought she would be eating,

0:33:06 > 0:33:09- but she's not been sick or anything. - Right, OK.

0:33:09 > 0:33:12I just want to get a wee feel at her tummy, OK?

0:33:12 > 0:33:14But I think just to calm her down,

0:33:14 > 0:33:17- I want you to pop a wee muzzle onto her for me.- OK.- OK?

0:33:17 > 0:33:19That might be easier said than done.

0:33:19 > 0:33:22Come on, it's OK, it's OK.

0:33:25 > 0:33:27Oh, she's just took it off.

0:33:27 > 0:33:30She won't bite, at all. But I know...

0:33:30 > 0:33:34She's a big dog, and it's a strange place, a strange person -

0:33:34 > 0:33:36we've got to sort of play on the safe side.

0:33:36 > 0:33:38I'll hold her for you.

0:33:38 > 0:33:41- Do you have a collar for her? - Yeah, it's at home.

0:33:41 > 0:33:45I might get somebody to come and help us, just as a backstop, OK?

0:33:45 > 0:33:48- OK!- She's a big dog.

0:33:48 > 0:33:50This is hard.

0:33:50 > 0:33:51Come here, please.

0:33:54 > 0:33:58I know you don't like it, sweetie, but we're going to put it on to you.

0:33:58 > 0:33:59I've got a hold of it.

0:33:59 > 0:34:01If I can just pull out...

0:34:03 > 0:34:08I'm fairly certain that her vomiting is to do more with her diet,

0:34:08 > 0:34:11coming in season, all these sort of issues.

0:34:11 > 0:34:15Because we don't, as an organisation,

0:34:15 > 0:34:16recommend breeding,

0:34:16 > 0:34:19I would seriously ask you to consider getting her neutered.

0:34:19 > 0:34:22She's quite a snuffly dog - you've got to be aware that

0:34:22 > 0:34:26that's something that could be passed on to future generations.

0:34:26 > 0:34:27Erm, and again...

0:34:27 > 0:34:30You've got think of, sometimes, the dog's sort of temperament.

0:34:30 > 0:34:33She is a big, powerful dog.

0:34:33 > 0:34:35Yeah, and you're saying that... Why are you saying that?

0:34:35 > 0:34:38I know how to control my dog and how my dog acts.

0:34:38 > 0:34:42- She's not a dangerous dog at all. - No, no, I'm just pointing out

0:34:42 > 0:34:45the general sort of recommendations that we have.

0:34:45 > 0:34:48But it's more important... I've got to give you this letter.

0:34:48 > 0:34:50Because we're using PDSA money,

0:34:50 > 0:34:54we can't be seen to be supporting people wanting to breed.

0:34:54 > 0:34:57- No, that's fine. - If she is sick or injured,

0:34:57 > 0:35:00we don't have an issue with seeing her,

0:35:00 > 0:35:02but if she did get pregnant,

0:35:02 > 0:35:06- you'd have to make arrangements... - I've got a private vet for that.

0:35:06 > 0:35:08You've got a private vet for that? OK.

0:35:08 > 0:35:11Just the other thing is just, with the legislation at the moment,

0:35:11 > 0:35:14- she is supposed to have a proper collar.- She does have a harness.

0:35:14 > 0:35:16No. She's supposed to have a proper collar on.

0:35:16 > 0:35:18- I'll get her a proper collar.- OK.

0:35:18 > 0:35:21- It's just part of the legislation. - Yeah, no, that's fine.

0:35:21 > 0:35:24I think you'll find that, rather than that lead slipping,

0:35:24 > 0:35:28you'll have a wee bit more sort of control over her.

0:35:28 > 0:35:31I do... Not really... Like, I know my dog, that lead's better for her.

0:35:31 > 0:35:33But if you're saying I need a collar for her, I'll get a collar.

0:35:33 > 0:35:36- It's legal.- Yeah, that's what I'm saying, I'll get it.

0:35:36 > 0:35:38But I'm just saying, if they get startled, maybe,

0:35:38 > 0:35:40if you're walking along the street,

0:35:40 > 0:35:43you've got to have something you're sure you can hold her with.

0:35:43 > 0:35:45I know I can hold her.

0:35:45 > 0:35:47- OK.- OK.

0:35:47 > 0:35:49- Right, bye.- Bye.

0:35:50 > 0:35:51Thanks.

0:35:52 > 0:35:54Come on, then.

0:35:54 > 0:35:58'She's a very, very powerful dog, just pure muscle,'

0:35:58 > 0:36:01and they can easily drag someone off their feet.

0:36:03 > 0:36:06Don't even know what to say, like, I am just raging about it.

0:36:06 > 0:36:08I am...

0:36:08 > 0:36:12Just the way she was looking at me and the way she was saying it,

0:36:12 > 0:36:14like basically putting across that

0:36:14 > 0:36:16I can't really handle her as much as I...

0:36:16 > 0:36:19Don't know. It stresses me out.

0:36:19 > 0:36:21I am stressed out cos of that.

0:36:26 > 0:36:29In Glasgow, there's still no sign of Dusk,

0:36:29 > 0:36:31and Laura now faces a difficult situation.

0:36:31 > 0:36:33She's moving house.

0:36:34 > 0:36:37Obviously with Dusk being missing,

0:36:37 > 0:36:40and if he does try and come back and I'm not here,

0:36:40 > 0:36:42it's very worrying that...

0:36:44 > 0:36:46..you know, he won't understand what's going on.

0:36:46 > 0:36:49Would you mind keeping a look out for Dusk when I'm away?

0:36:49 > 0:36:52I'm always looking all around when I'm going about.

0:36:52 > 0:36:55If I hear anything from Dusk

0:36:55 > 0:37:00- or anyone that phones or... - Hopefully he doesn't call you!

0:37:01 > 0:37:03Can you get that?

0:37:06 > 0:37:09It used to come apart, but it had to get screwed together.

0:37:09 > 0:37:12Aye. Sorry. Cos I broke it.

0:37:14 > 0:37:15I went through the couch!

0:37:15 > 0:37:17I'll get the screwdriver.

0:37:17 > 0:37:20Oh, my Tampax! Don't look.

0:37:20 > 0:37:23- We're embarrassed now! - Sorry!

0:37:26 > 0:37:29How to embarrass workmen - talk about your Tampax.

0:37:32 > 0:37:36Laura's big move is less for her benefit than for her cats'.

0:37:36 > 0:37:40I've got an ongoing issue with my neighbours.

0:37:40 > 0:37:43They don't particularly like my cats.

0:37:43 > 0:37:47Some people just look at them as vermin, unfortunately.

0:37:47 > 0:37:49I can't wait to move out of here,

0:37:49 > 0:37:53because I'll be happy when my cats get their new home.

0:37:56 > 0:37:59I'm leaving behind some really good neighbours

0:37:59 > 0:38:02and I'm leaving behind neighbours that are...

0:38:02 > 0:38:05not particularly animal-friendly.

0:38:05 > 0:38:08I'm not happy that I'm leaving without him.

0:38:09 > 0:38:11I'm very upset.

0:38:11 > 0:38:13But I know it's the best thing for my cats.

0:38:13 > 0:38:16Would you like to make a contribution today?

0:38:16 > 0:38:18- The PDSA provides free treatment... - Thanks very much.

0:38:18 > 0:38:22..and relies solely on donations and client contributions.

0:38:22 > 0:38:25- And how much of a contribution are you making today?- £10.

0:38:25 > 0:38:27That's lovely.

0:38:27 > 0:38:30Sherlock for Lilley?

0:38:30 > 0:38:33But not everyone is happy with the way their system works.

0:38:33 > 0:38:37Every time I come in, I get asked, do I want to make a donation?

0:38:37 > 0:38:40I pay by direct debit every month.

0:38:40 > 0:38:43I haven't been here for over two years.

0:38:43 > 0:38:46I've been in twice and I've had the life pestered out me.

0:38:46 > 0:38:49It's not actually to this hospital, your direct debit,

0:38:49 > 0:38:52so we don't know about it. If we don't ask, we don't get.

0:38:52 > 0:38:54- It's meant to be on that screen. - It's not.

0:38:54 > 0:38:57But it was...? Don't tell me it's not, hen.

0:38:57 > 0:39:00- I was told yesterday...- What I mean is, the direct debit isn't linked

0:39:00 > 0:39:03- to our records.- They were going to link it, and they never done it.

0:39:03 > 0:39:05Detrimental to my health, out there.

0:39:05 > 0:39:07I've had four heart attacks,

0:39:07 > 0:39:10and to be asked, do I want to gie somebody money,

0:39:10 > 0:39:12and have to say no half the time...

0:39:12 > 0:39:15With my experience, you know, you just learn to be calm -

0:39:15 > 0:39:17there's no point in getting angry back with them

0:39:17 > 0:39:19because you don't know what kind of hard day they've had.

0:39:19 > 0:39:21What's up with my cat?

0:39:21 > 0:39:24What's thingmy? Because I'm starting to get upset with you as well.

0:39:24 > 0:39:27'I suppose when you start out in PDSA, you kind of think

0:39:27 > 0:39:30'well, surely they're really grateful that there is such a thing.

0:39:30 > 0:39:33'But, you know...people are all different.'

0:39:33 > 0:39:36- This is Jen, our client services manager.- Hiya.

0:39:36 > 0:39:37..that door.

0:39:37 > 0:39:40'A donation's meant to be something that you want to do.

0:39:40 > 0:39:42'You shouldn't be embarrassed into paying somebody something.'

0:39:43 > 0:39:47This place is here because we don't HAVE money.

0:39:47 > 0:39:48So...

0:39:48 > 0:39:51- I think some people just come in in a bad mood.- Yeah.

0:39:51 > 0:39:53Sometimes they're having a bad day.

0:39:57 > 0:40:01Anne-Marie and Thomas have come in for Brody's test results.

0:40:01 > 0:40:03And would you like to make your contribution today?

0:40:03 > 0:40:05Eh, I haven't got anything with me, sorry.

0:40:05 > 0:40:06No problem at all, no worries.

0:40:06 > 0:40:09- You just take a wee seat and I'll call you through, OK?- No bother.

0:40:09 > 0:40:12But yesterday, I put some money in, you know?

0:40:12 > 0:40:16I never knew they would ask for another one again.

0:40:16 > 0:40:19- Are we going to have enough for... - Aye, aye.

0:40:19 > 0:40:22..for the gas and that cos we've still got to put money in the gas?

0:40:22 > 0:40:23- Yep.- Aye?- Mm-hm.

0:40:23 > 0:40:26'How do you work out how much to donate?'

0:40:26 > 0:40:30Well, we've got to work out how much it is to keep us.

0:40:30 > 0:40:32There's enough there, don't worry about it.

0:40:32 > 0:40:34I know, we've got that...

0:40:34 > 0:40:36We've got their catalogue and all.

0:40:36 > 0:40:39They're helping us out at the end of the day, you know what I mean?

0:40:39 > 0:40:41That is what it's all about, innit?

0:40:49 > 0:40:52We've got the report back from the overnight hospital.

0:40:52 > 0:40:54They did a blood smear last night and found that

0:40:54 > 0:40:59he does have very low amounts of clotting factors in his blood,

0:40:59 > 0:41:03which can be an indication of a cancer or something as well,

0:41:03 > 0:41:06so we're still not 100% sure what's going on here

0:41:06 > 0:41:08but the fact that we've seen an improvement overnight -

0:41:08 > 0:41:10he's eating, he's drunk, he's walking -

0:41:10 > 0:41:11that's very, very positive.

0:41:11 > 0:41:15Let's get you all set up, shall we? That's lovely, we'll see you back...

0:41:15 > 0:41:19The possibility that Brody has cancer changes everything.

0:41:19 > 0:41:21Oh, I don't feel well at all.

0:41:23 > 0:41:24Everyone knows that word,

0:41:24 > 0:41:27everybody has had someone in their lives -

0:41:27 > 0:41:29a pet, a family member, a friend -

0:41:29 > 0:41:31who's been affected with it

0:41:31 > 0:41:33and it does strike fear into everybody's hearts.

0:41:33 > 0:41:34If that is an option,

0:41:34 > 0:41:38it's something they need to be made aware of, unfortunately.

0:41:38 > 0:41:40I've just got a feeling, I don't know what it is,

0:41:40 > 0:41:43but I've just got a wee feeling that he'll pull through.

0:41:46 > 0:41:49Well, we'll just need to wait and see, eh?

0:42:04 > 0:42:06There we go.

0:42:06 > 0:42:09A week on from his injury, Stefan's lies have been found out.

0:42:09 > 0:42:14The story I got told was that four 17-year-old girls jumped him.

0:42:14 > 0:42:17- I heard it was boys. - Oh, no, he told me girls.

0:42:17 > 0:42:21And then I think it turns out that he fell over...

0:42:21 > 0:42:23- A coffee table. - ..a coffee table.

0:42:23 > 0:42:26He's trying to make amends with chocolate.

0:42:26 > 0:42:30I got a Kinder Egg because he lied to me and made me upset.

0:42:30 > 0:42:32I got an egg.

0:42:32 > 0:42:34I did not get an egg.

0:42:34 > 0:42:37I complained cos I didn't get an egg and then I did get an egg.

0:42:40 > 0:42:44- But chocolate doesn't cut it with the boss.- Bye, everybody.

0:42:44 > 0:42:48'Being professional is easy. I see it as having fun.

0:42:48 > 0:42:51'You've got to have fun in your job as well.'

0:42:51 > 0:42:54I wasn't harming any pets, I was just having a wee giggle.

0:42:56 > 0:42:57But I always do.

0:42:59 > 0:43:01But I always get into trouble for it.

0:43:15 > 0:43:19Brody the bulldog is facing a cancer diagnosis and the PDSA team

0:43:19 > 0:43:22have placed him on steroids in a bid to boost his system.

0:43:23 > 0:43:26When you're dealing with something like that

0:43:26 > 0:43:29when they've got such low red-blood-cell counts,

0:43:29 > 0:43:33it is always really, really sort of touch and go from the start

0:43:33 > 0:43:36but there's nothing to be lost from trialling treatment

0:43:36 > 0:43:40to see if we can get them better because a proportion of them do

0:43:40 > 0:43:44and some of them do respond really, really well to treatment.

0:43:44 > 0:43:47Right, come on. Oh, well done. Out you come.

0:43:47 > 0:43:50He couldn't even walk when he came in so I think this is...

0:43:50 > 0:43:52I would say a slight improvement,

0:43:52 > 0:43:54the fact that he's actually walking out.

0:43:54 > 0:43:56- Are we going to go and find your daddy?- Brody.

0:43:56 > 0:43:59- Who's that there to see you?- Hello.

0:43:59 > 0:44:03We've got a waggy tail so that's a good thing, isn't it?

0:44:03 > 0:44:05Shamrock Street isn't able to keep pets overnight,

0:44:05 > 0:44:09so Thomas has to take Brody across town to the overnight hospital.

0:44:09 > 0:44:13In an ideal world, we would have night staff here.

0:44:13 > 0:44:15It's quite a big effort if you've got a really sick animal

0:44:15 > 0:44:17and it needs intensive care.

0:44:17 > 0:44:19They're here between nine and six during the day

0:44:19 > 0:44:21and then up to our out-of-hours hospital at night-time.

0:44:21 > 0:44:25He's probably going to have to do it for another three or four days

0:44:25 > 0:44:27so it is quite a lot for them.

0:44:30 > 0:44:34But Thomas soon learns that any hope for Brody is fading fast.

0:44:38 > 0:44:40I went into the vets now, right,

0:44:40 > 0:44:43and I says to the vet to give me it straight, right?

0:44:43 > 0:44:46And she says he's got chronic leukaemia, right,

0:44:46 > 0:44:49and there's no chance for him whatsoever.

0:44:49 > 0:44:52Let's bring him back home.

0:44:52 > 0:44:54We cannae bring him home at night.

0:44:54 > 0:44:57It's gonnae happen, so you're better doing it the now.

0:44:59 > 0:45:03I don't know cos you hear stories about they pull through.

0:45:03 > 0:45:05I mean, how bad is it, between one to ten?

0:45:05 > 0:45:08Anne-Marie, I would like nothing better to walk back from that town

0:45:08 > 0:45:09with Brody at my side.

0:45:11 > 0:45:13SHE SNIFFLES

0:45:14 > 0:45:17But according to the vets now, it's no' happening.

0:45:17 > 0:45:21- But they're no' releasing him? - No, he's not gonnae last.

0:45:22 > 0:45:25He's on his way out the now, according to them. He's dying.

0:45:28 > 0:45:31We can just leave it till the morning and go back and speak

0:45:31 > 0:45:34to the PDSA cos the vets are all away from the PDSA just now.

0:45:34 > 0:45:38I'll need to think on that cos I cannae just...

0:45:39 > 0:45:42- Right, you've got two choices basically, right?- I know.

0:45:42 > 0:45:45We go up to the vets now and dae what's got to be done

0:45:45 > 0:45:47or leave it till the morning and speak to the PDSA.

0:45:47 > 0:45:51- Leave it till the morning, if that's all right?- Fine by me.

0:45:53 > 0:45:55Good morning. Coming in?

0:45:56 > 0:45:59- Hiya.- Hiya. - Morning.

0:45:59 > 0:46:01- I know... - Sammy Walker, please?

0:46:01 > 0:46:04- That's...- That's me.

0:46:06 > 0:46:09Come in, if you just want to pop Sally on the table for me?

0:46:10 > 0:46:12Actually, if you look in there,

0:46:12 > 0:46:15can you see that lump underneath her tongue?

0:46:15 > 0:46:16Yeah.

0:46:16 > 0:46:19So she's actually got a tumour at the base of her tongue

0:46:19 > 0:46:22and that's why she's not eating her food.

0:46:22 > 0:46:26- Really, the kindest thing would be to put her to sleep.- Oh.- OK?- OK.

0:46:26 > 0:46:30I'm so sorry. I don't know if you were expecting that today.

0:46:30 > 0:46:31OK, darling. Goodbye.

0:46:33 > 0:46:36That's the hardest - little old ladies,

0:46:36 > 0:46:38little old men where it's their best friend.

0:46:40 > 0:46:43OK, baby. Love you. Eh?

0:46:46 > 0:46:48It never gets any easier.

0:46:54 > 0:46:56I'm just phoning to see if you can give me a wee update

0:46:56 > 0:46:59on how Brody Davies has been overnight?

0:47:00 > 0:47:02And there's more bad news.

0:47:02 > 0:47:05After consulting with the overnight hospital,

0:47:05 > 0:47:09senior vet Susie confirms Brody needs to be put to sleep.

0:47:09 > 0:47:12He'd almost be easier to deal with if he was a wee 12-year-old

0:47:12 > 0:47:15or a 13-year-old dog but what I was saying to Brody's dad

0:47:15 > 0:47:18this morning is, you know, he couldn't have done anything differently.

0:47:18 > 0:47:20Just like bad things happen to nice people, unfortunately,

0:47:20 > 0:47:24bad things happen to nice dogs and nice cats

0:47:24 > 0:47:26and we can't, you know, say why it happened.

0:47:26 > 0:47:30Could people with lots of money pay for something else?

0:47:30 > 0:47:33With Brody, I think, we always do have the option

0:47:33 > 0:47:36of going for a referral to see a specialist

0:47:36 > 0:47:40and I think maybe what specialists would be able to do

0:47:40 > 0:47:43would be to tell Brody's dad exactly what was wrong with him,

0:47:43 > 0:47:45give him a diagnosis.

0:47:45 > 0:47:48Do I think they would have been able to save Brody? No.

0:47:48 > 0:47:50Hand on heart, I don't think they would have got Brody back

0:47:50 > 0:47:52even if they had all the money in the world.

0:47:52 > 0:47:53I think Brody was just so poorly

0:47:53 > 0:47:57that there was nothing anybody could have done.

0:47:57 > 0:48:00No, that's him, it's the end of the road for him.

0:48:10 > 0:48:12Come on, Sophie. Come on.

0:48:13 > 0:48:15Aye, she's a bit heavy, isn't she?

0:48:15 > 0:48:17Especially for somewhere like this, you know?

0:48:17 > 0:48:19You'd think maybe he'd have the weight on level,

0:48:19 > 0:48:21being a boxing coach and all that.

0:48:21 > 0:48:22HE LAUGHS

0:48:22 > 0:48:26Sophie's owner, Tony, is a coach with Paisley Amateur Boxing Club.

0:48:26 > 0:48:28On you go. Good, good cross.

0:48:28 > 0:48:30'Paisley's a rough area.

0:48:30 > 0:48:32'See the guys who train in here, who train in here regular,

0:48:32 > 0:48:35'they don't get involved in fights in the street.

0:48:35 > 0:48:37'They don't cos we tell them in here,'

0:48:37 > 0:48:41"You don't get paid for that shit, you get locked up."

0:48:41 > 0:48:43You want to fight? Get paid for it, man.

0:48:43 > 0:48:45The mirror willnae lie to you. See your pals and all that?

0:48:45 > 0:48:47They'll tell you bullshit, they'll lie to you.

0:48:47 > 0:48:50They'll say, "Oh, you're great, you're doing brilliant" and all that...

0:48:50 > 0:48:55I talk to them about mistakes I made in my past.

0:48:55 > 0:48:58Hopefully, they don't make the same mistakes

0:48:58 > 0:49:01and trying to make money quick and stuff like that,

0:49:01 > 0:49:02trying to take short cuts.

0:49:02 > 0:49:05Get your arse right down. That's better.

0:49:05 > 0:49:07I was brought up in a housing scheme,

0:49:07 > 0:49:10Ferguslie Park, quite a rough area.

0:49:10 > 0:49:15But Paisley Amateur Boxing Club was run by a man called Norrie Sweeney.

0:49:15 > 0:49:18We used to train Monday, Tuesday, Wednesday, Thursday, Friday

0:49:18 > 0:49:22and a Sunday afternoon and I would know that he would be there.

0:49:22 > 0:49:25He was the only constant in my life, you know?

0:49:25 > 0:49:27It was guaranteed he would be there

0:49:27 > 0:49:29but you didn't know what you were going home to,

0:49:29 > 0:49:31you didn't know what your home life was going to be,

0:49:31 > 0:49:34you didn't know what you were going back to.

0:49:34 > 0:49:36But you always had the boxing club.

0:49:36 > 0:49:39I used to get in a bit of bother and stuff like that, you know?

0:49:39 > 0:49:40I was a bit of a rogue.

0:49:42 > 0:49:45- I got in a bit of trouble. - What kind of trouble?

0:49:45 > 0:49:47Armed robberies and stuff like that.

0:49:47 > 0:49:50I got eight years and seven years for armed robberies.

0:49:51 > 0:49:55Robbery in a post office, robbery in a building society,

0:49:55 > 0:49:56stuff like that.

0:49:56 > 0:49:59I was young and I thought I could make money quick.

0:49:59 > 0:50:01I didnae have an education.

0:50:01 > 0:50:04You've no' got money to live on, you've no' got any security.

0:50:04 > 0:50:06You're terrified.

0:50:06 > 0:50:09You're kidding on you're tough and you're acting tough - that's

0:50:09 > 0:50:11all front. That's all bullshit.

0:50:11 > 0:50:13Fear...

0:50:14 > 0:50:17Fear, that's what you've got. Not toughness.

0:50:17 > 0:50:20The toughness, the gangsterism and all that bullshit.

0:50:20 > 0:50:23I got seven year, and then...

0:50:23 > 0:50:26after that I come out and Norrie always kept his doors open,

0:50:26 > 0:50:28always kept in touch with us and all that stuff.

0:50:28 > 0:50:32And I went back down to see him, it was the only positive thing I knew.

0:50:32 > 0:50:34I went to see him and he was like, "Help me train the boys,"

0:50:34 > 0:50:38and that's what I done, I helped him train the boys.

0:50:38 > 0:50:41What would your life have been if you didn't have that?

0:50:41 > 0:50:45I'd be dead. I'd have been dead a long, long time ago.

0:50:45 > 0:50:48I'd either got murdered or I'd be doing a life sentence.

0:50:52 > 0:50:55That time when I was young, I was young and running about wild,

0:50:55 > 0:50:59it was hard to see anything good, anything positive.

0:50:59 > 0:51:02So if you'd said to me, "You're going to have this wee dog,

0:51:02 > 0:51:05"she's going to be a positive in your life and she's going to love

0:51:05 > 0:51:06"you and you're going to love her and that,

0:51:06 > 0:51:09"and you're going to have a great relationship and great fun.

0:51:09 > 0:51:11"And this wee dog is going to make you smile every day,"

0:51:11 > 0:51:13I'd have thought you were off your nut.

0:51:13 > 0:51:15That's what I would've thought.

0:51:26 > 0:51:29Dusk is still missing and Laura's niece, Grace,

0:51:29 > 0:51:32is leading a poster campaign to spread the word.

0:51:32 > 0:51:35It's been about seven months, and it's quite hard to stay hopeful,

0:51:35 > 0:51:39but you've got to keep trying.

0:51:39 > 0:51:42While Grace goes with the traditional method of cat hunting,

0:51:42 > 0:51:45Laura has returned to the scene to try a more unorthodox approach.

0:51:50 > 0:51:53William O'Connor is one of Glasgow's best-known psychics.

0:51:53 > 0:51:57He's been involved in a number of missing persons' cases.

0:51:57 > 0:52:01This will be his first investigation into a missing cat.

0:52:01 > 0:52:05- Pleased to meet you.- How are you? - Double kiss. Thanks for coming.

0:52:05 > 0:52:08There's my wee baby boy.

0:52:08 > 0:52:10What we want to do is try and just

0:52:10 > 0:52:13go around to the left and the right of the area.

0:52:13 > 0:52:16Just to get a good feel where he would have been.

0:52:22 > 0:52:25A lot of people think, you know, going to a psychic about

0:52:25 > 0:52:28a pet sounds absolutely ridiculous,

0:52:28 > 0:52:31but do you know what, it's my choice.

0:52:37 > 0:52:38Do you believe psychics are real?

0:52:40 > 0:52:41Well...

0:52:42 > 0:52:45I believe...in...

0:52:45 > 0:52:46when I'm desperate.

0:52:46 > 0:52:48SHE CHUCKLES

0:52:52 > 0:52:56I don't believe that the psychic can tell us where Dusk is.

0:52:56 > 0:52:58I do think that he will turn up.

0:53:00 > 0:53:04Even if the psychic tells us that he won't.

0:53:04 > 0:53:06It's a bit difficult to say this, Laura,

0:53:06 > 0:53:10- but he's not wandered off on his own.- What do you mean by that?

0:53:10 > 0:53:14It's a deliberate act, is the only word I can use.

0:53:14 > 0:53:18- That it's a deliberate act of taking him.- I get that.

0:53:18 > 0:53:21Right. Unfortunately, it's not great news.

0:53:23 > 0:53:27I must stress this to you, it's not... It's not random.

0:53:27 > 0:53:31- No, it's deliberate.- It's malicious intent.- Yes. I believe that.

0:53:31 > 0:53:36And it's because who the cat belonged to, rather than it's a cat.

0:53:36 > 0:53:38- Yep.- If that makes sense to you.

0:53:44 > 0:53:48The hope...of him being returned

0:53:48 > 0:53:50- virtually goes to nil.- Nil.

0:53:52 > 0:53:54Unfortunately.

0:53:54 > 0:54:00In my heart... I want to think, oh, he's maybe with a nice family...

0:54:04 > 0:54:07But my feeling is that he was taken deliberately because

0:54:07 > 0:54:09the person knows me.

0:54:12 > 0:54:16I'll never forget him if I never get him back. He's always in my heart.

0:54:21 > 0:54:26The head vet had a quiet word with Stefan about his behaviour,

0:54:26 > 0:54:29but it hasn't stopped him having the occasional laugh.

0:54:29 > 0:54:34I call them the lambing hands because I can get two hands...in.

0:54:34 > 0:54:36I know it's a bit disgusting, isn't it?

0:54:36 > 0:54:38See what I've got to put up with?

0:54:38 > 0:54:41You love my chatter, that's why you come to me.

0:54:43 > 0:54:45Try and get two hands in ME.

0:54:45 > 0:54:48- You could get a shovel up...? - THEY LAUGH

0:54:49 > 0:54:52Come on, Soph.

0:54:52 > 0:54:53Good girl.

0:54:53 > 0:54:56Sophie's been on a diet for six months.

0:54:56 > 0:54:59Mr Lindy with Sophie to room six, please.

0:54:59 > 0:55:03- And the day of reckoning is here. - Aye, you're all right.

0:55:03 > 0:55:08- Oh, look at the difference!- What's she at?- Down to just over 60 there.

0:55:08 > 0:55:11- And that was 69!- 69!- Good girl.

0:55:11 > 0:55:15- 14.7 today.- Well done!

0:55:15 > 0:55:17Who's a clever girl?

0:55:17 > 0:55:20So that's more than half a stone she's lost altogether.

0:55:20 > 0:55:24- Is she still bossing you about? - Of course, aye. She always will!

0:55:24 > 0:55:27She's got me wrapped around her wee paw.

0:55:27 > 0:55:28It might say Boss on my jacket,

0:55:28 > 0:55:31but Sophie is the real boss, aren't you?

0:55:36 > 0:55:39In Aberdeen, love is in the air.

0:55:41 > 0:55:45I've been looking for a stud dog to breed with Kabana.

0:55:45 > 0:55:49And I was looking on Facebook and I came across Paul and his dog Sid.

0:55:49 > 0:55:52The first time they met up, they weren't that keen on each other,

0:55:52 > 0:55:57but the second time they met up, it was in my house, and they were...

0:55:57 > 0:56:00together, I suppose.

0:56:00 > 0:56:03And Kabana and Sid aren't the only ones.

0:56:03 > 0:56:07We met up, the dogs got on well and then we got on well and we started

0:56:07 > 0:56:10talking more and ended up in a relationship.

0:56:10 > 0:56:13- So how are you feeling about it all? - Happy, obviously.

0:56:13 > 0:56:16Over the moon.

0:56:16 > 0:56:19So it's Kabana and Sid and me and Paul.

0:56:24 > 0:56:29It's two months since Angie took her mum's cat, Daisy, to the PDSA.

0:56:29 > 0:56:31Since then, her life's changed.

0:56:32 > 0:56:37My mum died...on the 8th of August.

0:56:41 > 0:56:44When I'm really at my worst...

0:56:46 > 0:56:48..I could have called my mother.

0:56:52 > 0:56:55I don't know what you can do when you lose your mother.

0:56:55 > 0:56:57There's not a lot you can do.

0:57:06 > 0:57:10I could've done with her staying around for another two years,

0:57:10 > 0:57:13but she had dementia

0:57:13 > 0:57:17and she had to go at that specific time.

0:57:18 > 0:57:22It would've been cruel for her to stay alive.

0:57:22 > 0:57:24So I'm happy that she's gone.

0:57:24 > 0:57:26That she's not in pain.

0:57:28 > 0:57:30I think it's an old saying...

0:57:32 > 0:57:37..that women with cats ended up on their own.

0:57:37 > 0:57:40Hopefully, that's not what's happening to me.

0:57:42 > 0:57:44What would my mum do?

0:57:44 > 0:57:46She'd say...

0:57:46 > 0:57:48"Get on with it!"

0:57:51 > 0:57:54So my son said he can put me on Match.com.

0:57:57 > 0:58:01Well, my ideal man would need to be good-looking

0:58:01 > 0:58:05and a personality and preferably a smoker.

0:58:05 > 0:58:07SHE CHUCKLES

0:58:10 > 0:58:13Oh, and he's got to at least talk French.

0:58:13 > 0:58:16That's a tall order, finding all those things and somebody

0:58:16 > 0:58:18that speaks French, in Glasgow.

0:58:18 > 0:58:23Is it? Well... I think that's what I'd want.

0:58:24 > 0:58:27That would be quite a happy ever after.