0:00:02 > 0:00:06This programme contains strong language
0:00:06 > 0:00:09Rather than heading to Ibiza, for hedonistic high jinks
0:00:09 > 0:00:11some British revellers travel no further than
0:00:11 > 0:00:12the West Country to get what they want.
0:00:12 > 0:00:15Europa is a very British campsite
0:00:15 > 0:00:18hidden away on the North Devon coast,
0:00:18 > 0:00:22offering its very own British brand of 18 to 30s fun.
0:00:23 > 0:00:26But the Mediterranean it certainly is not.
0:00:27 > 0:00:29Bad weather's been bad for business.
0:00:29 > 0:00:31I don't know why families come here.
0:00:31 > 0:00:33- If you're just going to - BLEEP- moan, go somewhere else.
0:00:33 > 0:00:35And this year needs to be a success.
0:00:36 > 0:00:40In a attempt to turn fortunes round, a team of young reps
0:00:40 > 0:00:41are taking over.
0:00:43 > 0:00:46The biggest, the most dysfunctional family you'll ever meet.
0:00:46 > 0:00:47Over one long summer,
0:00:47 > 0:00:51we see them struggle to keep the resort afloat...
0:00:51 > 0:00:52Hey, we've got something nasty in there.
0:00:52 > 0:00:55If you run a bar you're going to get puke.
0:00:55 > 0:00:56..the campers in check...
0:00:56 > 0:00:59- Take the guitar away, please. - It's a ukulele!
0:00:59 > 0:01:01..and the team in line.
0:01:01 > 0:01:04She takes it the wrong way, thinks I'm getting at her all the time.
0:01:04 > 0:01:06Absolutely fuming.
0:01:06 > 0:01:08Welcome to Europa.
0:01:19 > 0:01:21OK, so it's £10 for an extra person
0:01:21 > 0:01:23and then you wanted one car, yeah?
0:01:23 > 0:01:25It's midway through peak season in Devon.
0:01:25 > 0:01:27It's 13.50 altogether.
0:01:27 > 0:01:30And having already catered for thousands of paying guests,
0:01:30 > 0:01:33the reps are beginning to feel the strain.
0:01:33 > 0:01:36It's so busy today.
0:01:36 > 0:01:38Thank you very much, enjoy it.
0:01:38 > 0:01:41But no matter how tough it gets...
0:01:41 > 0:01:43Go away, you horrible beast.
0:01:43 > 0:01:45..there's no time for slacking.
0:01:45 > 0:01:47What's your surname?
0:01:47 > 0:01:51Over the last ten years, the resort's gone from family campsite
0:01:51 > 0:01:55to a budget 18 to 30s Mecca for fun-seeking revellers,
0:01:55 > 0:01:58but a run of miserable British summers and the recession
0:01:58 > 0:02:00has hit the holiday camp hard.
0:02:00 > 0:02:02Business hasn't been at its best at all.
0:02:02 > 0:02:06Basically we've been getting poorer and poorer
0:02:06 > 0:02:09and we haven't spent the money on the campsite that we've needed to.
0:02:11 > 0:02:14Campsite owner Graham Toms and his wife Sue are
0:02:14 > 0:02:18hoping the young team of reps will help revitalise the flagging resort.
0:02:18 > 0:02:22In charge of customer services is Graham's daughter,
0:02:22 > 0:02:2423-year-old Vicki.
0:02:24 > 0:02:26They need to pitch up and shut up, don't they, really?
0:02:26 > 0:02:29There's bar and entertainments manager, 21-year-old Joey,
0:02:29 > 0:02:31who's king of the theme night.
0:02:31 > 0:02:34I think these records are really cool.
0:02:34 > 0:02:36And behind the scenes, keeping the cogs turning,
0:02:36 > 0:02:39is Sue's daughter, operations manager, Emma.
0:02:39 > 0:02:42It's certainly not an easy job, I think we've got it hard.
0:02:42 > 0:02:46I think we run quite a small team for the size of the campsite.
0:02:46 > 0:02:48- Hello, guys.- Hi.
0:02:48 > 0:02:51Being part of the crew is as good as being one of the family,
0:02:51 > 0:02:54complete with all the usual ups and downs.
0:02:54 > 0:02:58- Can you go there, please?- Can you calm down, please?- I was told to...
0:02:58 > 0:03:00It's just absolutely hectic this morning.
0:03:00 > 0:03:01I only clean here to 12 o'clock.
0:03:01 > 0:03:05Yeah, we're exhausted but we've got to keep the wheels turning.
0:03:05 > 0:03:08Well, I'm proud of all the kids in different ways
0:03:08 > 0:03:10having to deal with all these people
0:03:10 > 0:03:14but they seem to be able to do it, you know, they rise to the occasion.
0:03:14 > 0:03:16Really, you've got to take your hat off there.
0:03:16 > 0:03:18Stop arguing!
0:03:18 > 0:03:20Oh...
0:03:23 > 0:03:27As well as over 60 log cabins, reserved for the more discerning guest,
0:03:27 > 0:03:32there are 300 pitches on site for caravanners and campers
0:03:32 > 0:03:35and, as long as the sun keeps shining,
0:03:35 > 0:03:37the guests keep on coming.
0:03:37 > 0:03:40- Can't beat it when the sun's out. - Beautiful, look at that.
0:03:40 > 0:03:41Look at that beautiful sky.
0:03:41 > 0:03:44So we've a double bill tonight, and 9:15 is happy hour.
0:03:44 > 0:03:47Checking in today is a gang of revellers
0:03:47 > 0:03:49from just up the road in Somerset...
0:03:49 > 0:03:51SHE SCREAMS
0:03:51 > 0:03:54..looking for some 18 to 30s style fun in the sun.
0:03:54 > 0:03:57We've come to Europa for Lisa's 30th.
0:03:57 > 0:03:59It was on TripAdvisor as five stars.
0:03:59 > 0:04:03- And just to celebrate... - Value for money.- ..you turning 30!
0:04:03 > 0:04:06The free-spirited bunch have come up with the perfect
0:04:06 > 0:04:11name for their party, in honour of Lisa, the birthday girl.
0:04:11 > 0:04:13Welcome to Lisafest.
0:04:13 > 0:04:16Yeah, this is Lisafest!
0:04:16 > 0:04:19- What's been our mission? Our mission...- Have fun.- Get drunk.
0:04:19 > 0:04:22Have fun. Go hard or go home.
0:04:23 > 0:04:26The downfall in our dynamic is that there isn't a person
0:04:26 > 0:04:30who sort of stands back and says, "You honestly need to stop."
0:04:39 > 0:04:42Entertainments manager Joey's got just what it takes
0:04:42 > 0:04:45when it comes to inflating a bit of fun into proceedings.
0:04:45 > 0:04:50You know it would be some achievement if I can actually blow them all up today.
0:04:52 > 0:04:57But it would appear he's still got a fair way to go to earn the full respect of his playful workmates.
0:04:57 > 0:05:00I decided to recreate Joey's alter ego.
0:05:00 > 0:05:03Was it meant to be me?
0:05:03 > 0:05:04It was, was it?
0:05:04 > 0:05:08What are they thinking?! It's creepy.
0:05:11 > 0:05:14I think I might have overkilled it on the balloons.
0:05:14 > 0:05:18It's Joey's job to lure the campers into the clubhouse and get them
0:05:18 > 0:05:21to splash their cash, mainly at the well-stocked bar.
0:05:21 > 0:05:25And nothing works better, according to Joey, than one thing,
0:05:25 > 0:05:27the theme night.
0:05:27 > 0:05:29Theme nights are great, good fun,
0:05:29 > 0:05:33something different, I suppose. You know, keeping the image fresh of Europa.
0:05:33 > 0:05:37In Joey's rule book, the more ludicrous the theme,
0:05:37 > 0:05:39the more punters turn out, the bigger the takings.
0:05:39 > 0:05:41I think the effect looks really good, actually.
0:05:41 > 0:05:44It will look quite good when we get all the lights on it.
0:05:48 > 0:05:52Did you see him? It's a raccoon in a thong.
0:05:52 > 0:05:56On occasion, Joey's madcap ideas have been known
0:05:56 > 0:05:58to confuse even the punters.
0:05:58 > 0:06:03I've come as Teen Wolf, we've got a meerkat, guy being eaten by a shark.
0:06:03 > 0:06:07I think we've got a camp squirrel as well.
0:06:09 > 0:06:11What is the theme?
0:06:12 > 0:06:14You guys don't know.
0:06:14 > 0:06:17I think it's '70s disco, I think.
0:06:17 > 0:06:18No, it's rock 'n' roll.
0:06:18 > 0:06:20No, it's balloons.
0:06:20 > 0:06:22The theme's balloons? No, cos that's not a theme,
0:06:22 > 0:06:25balloons are used in every celebration.
0:06:27 > 0:06:30And it's not just the campers who are left puzzled by Joey's thinking.
0:06:30 > 0:06:33- What is the theme? - Vintage, I think.
0:06:33 > 0:06:36Joey and his themes, he is just pulling them out of his arse, honest to God.
0:06:36 > 0:06:40They are always so last-minute. Week in and week out
0:06:40 > 0:06:41you don't know what's coming up next.
0:06:44 > 0:06:46For this week's madness...
0:06:46 > 0:06:48This is what we're looking for, these hats.
0:06:48 > 0:06:50..Joey's convinced that moving a traditional Irish
0:06:50 > 0:06:54celebration from mid-March to mid-summer is a genius move.
0:06:54 > 0:06:58This week's theme night is my wacky idea.
0:06:58 > 0:07:03I think, would it not be great to have a St Patrick's Day party in the middle of the summer?
0:07:03 > 0:07:05Apparently not.
0:07:05 > 0:07:08Decidedly unimpressed by Joey's Celtic choice of theme is
0:07:08 > 0:07:10his co-manager, Vicki.
0:07:10 > 0:07:12Lazy approach to a theme night, isn't it?
0:07:15 > 0:07:17We get St Patrick's merchandise sent to us
0:07:17 > 0:07:20about March time, and we never use it.
0:07:20 > 0:07:22Over the years, we've built up loads and loads.
0:07:22 > 0:07:25My plan was to get the boxes in reception and give them
0:07:25 > 0:07:27out to people as they come in.
0:07:27 > 0:07:29It's either saving money or saving a lot of time and effort
0:07:29 > 0:07:33of having to come up with a new idea and go and buy all the stuff.
0:07:34 > 0:07:36Joey and Vicki might share the same rank
0:07:36 > 0:07:39but they don't exactly hit it off.
0:07:39 > 0:07:42Mine and Joey's relationship is a love/hate relationship.
0:07:42 > 0:07:44You could end up working six days.
0:07:44 > 0:07:48We never used to get on and that's no word of a lie, that's the truth.
0:07:48 > 0:07:51He's quite grumpy and quite short and we still have very
0:07:51 > 0:07:54different opinions on how things should be done.
0:07:54 > 0:08:01Vicki's a single mum and struggles to devote as much time to the business as Joey does.
0:08:01 > 0:08:04I feel that everyone feels they have to tiptoe on eggshells around her at times
0:08:04 > 0:08:08because she can go off on one, she's very opinionated...
0:08:08 > 0:08:11Things took a turn for the worse early in the season
0:08:11 > 0:08:16when Vicki's summer squeeze, resident DJ Chris, was let go.
0:08:16 > 0:08:20Chris, you're having your breakfast and there is still work to be done.
0:08:20 > 0:08:22Chris coming in late hasn't impressed me at all.
0:08:22 > 0:08:25He's basically not pulling his weight.
0:08:25 > 0:08:28I'm proper pissed off at him, he's supposed to be my friend
0:08:28 > 0:08:31and he's not acted like it at all.
0:08:31 > 0:08:34The decision has been made today that Chris has left.
0:08:34 > 0:08:37The event has put a strain on their working relationship.
0:08:37 > 0:08:42I just think he was a lot harsher on him than he needed to be.
0:08:43 > 0:08:46I will miss him very much, I think it was just unfair.
0:08:46 > 0:08:47it was wrong.
0:08:49 > 0:08:52It's been very difficult for Vicki and me in the past.
0:08:52 > 0:08:54Me and Vicki haven't always seen eye-to-eye
0:08:54 > 0:08:56and we haven't always got along.
0:08:56 > 0:08:59I feel as if it's just pressure that we don't need,
0:08:59 > 0:09:01as a business, as colleagues.
0:09:01 > 0:09:03OK, thank you, bye.
0:09:03 > 0:09:06But with visitor numbers down, more than ever the two managers need
0:09:06 > 0:09:10to pull together if they're to help turn the campsite's fortunes around.
0:09:14 > 0:09:17But today, Vicki's got more pressing concerns.
0:09:17 > 0:09:22As customer service manager, it's her job to monitor camper complaints.
0:09:23 > 0:09:25It's pisses me off with the reviews.
0:09:25 > 0:09:27Channelling the aggression.
0:09:27 > 0:09:30What the punters have to say rarely puts Vicki in a good mood
0:09:30 > 0:09:32and this morning is no exception.
0:09:32 > 0:09:36It's like when families go on there, to go "not for families".
0:09:36 > 0:09:39It's like, we know that, who books a 18 to 30s site with their kids
0:09:39 > 0:09:42and then goes home and moans about the noise levels.
0:09:42 > 0:09:44It's like, obviously it's going to be noisy,
0:09:44 > 0:09:46it's an 18 to 30s campsite.
0:09:46 > 0:09:49It's like going to Ibiza and going to a club and going,
0:09:49 > 0:09:53"Oh, the music was loud." It pisses me off, don't know why families come here.
0:09:53 > 0:09:57- If you're going to- BLEEP - moan go, somewhere else.
0:09:58 > 0:10:01Fortunately, Joey's not one to let a bit of negativity
0:10:01 > 0:10:03dampen his enthusiasm.
0:10:03 > 0:10:04Do you want to do some Riverdancing?
0:10:04 > 0:10:07He's determined to make his Celtic shindig a success
0:10:07 > 0:10:10and has come up with the perfect publicity stunt.
0:10:10 > 0:10:14The idea is we are going to dress someone up as a leprechaun,
0:10:14 > 0:10:17a member of staff, with a waistcoat on and leprechaun hat,
0:10:17 > 0:10:20and then we are going to strap some drink vouchers to the waistcoat
0:10:20 > 0:10:23and then run around the campsite and people can chase them
0:10:23 > 0:10:25and get drink vouchers. It will be quite a cool little thing.
0:10:27 > 0:10:31All Joey needs is a willing volunteer to become a mythical Irish fairy.
0:10:31 > 0:10:36Dom, I've got a question for you. Tomorrow night is St Paddy's night.
0:10:36 > 0:10:39- Yeah.- A little activity I would like to do, is chase the leprechaun.
0:10:39 > 0:10:41What is this?
0:10:41 > 0:10:44- Well, basically, we dress you up as a leprechaun.- No.
0:10:44 > 0:10:47Come with me, I've got a really good idea for you.
0:10:47 > 0:10:50I'm not dressing up as a leprechaun. Please!
0:10:50 > 0:10:53Who's up for being chase the leprechaun?
0:10:56 > 0:11:00As the reps shirk their Celtic responsibilities
0:11:00 > 0:11:02the search is narrowed down to one team member...
0:11:02 > 0:11:04What are you doing?
0:11:04 > 0:11:07..who possesses all the required charm.
0:11:07 > 0:11:09Fuck off!
0:11:09 > 0:11:10She likes a good poking.
0:11:10 > 0:11:1421-year-old camp cook Becky has kept the kitchen
0:11:14 > 0:11:17and everyone else in order for the last 18 months.
0:11:17 > 0:11:20Don't you dare stand there and smile at me, you little shit bag!
0:11:20 > 0:11:26She may be Welsh, and not Irish, but Becky's been blessed with the gift of the gab.
0:11:26 > 0:11:27Boys! Get out!
0:11:27 > 0:11:29Making her a natural choice for the job.
0:11:29 > 0:11:33Put it down and get out. Seriously, stop piss-assing about.
0:11:34 > 0:11:37It's all fun and games till I punch them in the balls!
0:11:39 > 0:11:40Becky, right...
0:11:40 > 0:11:42all you've got to do is run around the clubhouse
0:11:42 > 0:11:46while people run after you and try and pull drink vouchers off you.
0:11:46 > 0:11:49Would you dress up as a leprechaun and let people chase you?
0:11:49 > 0:11:53Me, not actually asking what it involved,
0:11:53 > 0:11:55was like, "Yeah, yeah, sure thing, yeah."
0:11:55 > 0:11:57Get me a wig, fine.
0:11:57 > 0:11:59- Becky's up for it, then. - Yeah, get me a wig.
0:11:59 > 0:12:02Wait, get me a little leprechaun outfit as well.
0:12:02 > 0:12:03Yeah!
0:12:03 > 0:12:09Becky's participation, however, comes with one condition.
0:12:09 > 0:12:11Just get me a slutty outfit and we are fine.
0:12:11 > 0:12:13- Why would you want to look like a slut?- One like that.
0:12:13 > 0:12:17- Why would you want to look like that?- Because more people will chase me in that than in that!
0:12:24 > 0:12:27Leprechaun sorted...
0:12:29 > 0:12:31..the reps head out to start spreading the Celtic word.
0:12:31 > 0:12:35- Hello!- Mate, can we interest you in a St Paddy's night tonight?
0:12:35 > 0:12:38- A chase the leprechaun thing from seven o'clock.- Could be yours.
0:12:38 > 0:12:40That sounds weird but we'll probably pop down.
0:12:40 > 0:12:42- When's St Patrick's day, is it March?- No, today.
0:12:42 > 0:12:45- But it's not today.- It's not today, they are just doing it because...
0:12:45 > 0:12:49- Is it not today? - No! You fucking...idiot.
0:12:49 > 0:12:52- Guess what the theme is?- Er, Disneyland.- No.
0:12:52 > 0:12:54- St Patrick's night.- Is it really?
0:12:54 > 0:12:58- That was the boss's idea. - St Paddy's night in the middle of summer, genius isn't it(?)
0:12:58 > 0:13:01Are we chasing her to twerk her?
0:13:01 > 0:13:04Like that with the leprechaun, "Dance for me, dance for me, dance for me."
0:13:04 > 0:13:07- Can I take a net with me? - She's the cook here, as well,
0:13:07 > 0:13:09so there won't be any food for the rest of the evening.
0:13:09 > 0:13:12- Like in a sexual way? What are we doing?- Chasing a leprechaun.
0:13:12 > 0:13:14- Are we chasing... - Is that like Gypsy grabbing?
0:13:16 > 0:13:19But the luck of the Irish doesn't seem to be with the team today.
0:13:19 > 0:13:21We can't spell "themed"!
0:13:21 > 0:13:23Oh, that's shameful.
0:13:23 > 0:13:26Just a typo, I actually didn't...
0:13:26 > 0:13:30Wait till Vicki comes in, she will pick up on that straightaway.
0:13:32 > 0:13:34Why don't you use spell check like everyone else?!
0:13:34 > 0:13:37- I know.- Vicki, just blow one of them.
0:13:37 > 0:13:40He ignores those squiggly lines and goes, "I know better than the computer."
0:13:42 > 0:13:44With the whole camp getting into the Devonshire craic...
0:13:44 > 0:13:46Hi, guys!
0:13:46 > 0:13:49..Joey's secret Irish weapon is revealed back at the clubhouse.
0:13:51 > 0:13:52Da-dah!
0:13:52 > 0:13:55The campsite sprite has finally arrived.
0:13:57 > 0:14:00I think her hair looks nice.
0:14:01 > 0:14:04I like it, I really do like it,
0:14:04 > 0:14:09but, with the amount of men on site,
0:14:09 > 0:14:12I'm not 100% sure now.
0:14:14 > 0:14:17As if the shamrock chic wasn't enough,
0:14:17 > 0:14:20Becky will also be adorned with free drink coupons
0:14:20 > 0:14:24for the punters, appropriately named Vicki Vouchers.
0:14:24 > 0:14:27I went on holiday for a week and I come back and suddenly there was
0:14:27 > 0:14:30thousands of £5 notes with my face on them, when I got back.
0:14:32 > 0:14:35"I promise to pay the bearer on demand,
0:14:35 > 0:14:39"the sum of £5" and it's got "Graham Toms" there, "chief cashier".
0:14:41 > 0:14:44And then...and then my face.
0:14:44 > 0:14:47I was well excited about it to begin with, I thought, you know,
0:14:47 > 0:14:50"Wow that looks all right"
0:14:50 > 0:14:53and then when I started finding them with moustaches on
0:14:53 > 0:14:56and cocks in my mouth, I sort of got a bit disheartened
0:14:56 > 0:15:01by it all, and I asked Dad to stop printing them
0:15:01 > 0:15:03but he said, "No."
0:15:03 > 0:15:05It happens all the time!
0:15:07 > 0:15:10I regularly find pictures of me with a cock in my mouth.
0:15:17 > 0:15:19Despite Vicki's obvious disproval,
0:15:19 > 0:15:25Becky the Leprechaun makes her big entrance to an enthusiastic crowd.
0:15:25 > 0:15:28They were expecting like 10, 15 people.
0:15:28 > 0:15:3040-odd people are out there now,
0:15:30 > 0:15:34and I'm like shaking, thinking, "Oh, my God, what have I got myself into?"
0:15:34 > 0:15:36I'm going to rugby tackle you.
0:15:36 > 0:15:38Please don't. Please don't.
0:15:38 > 0:15:41When she said she wanted to be a leprechaun and be chased,
0:15:41 > 0:15:43she didn't realise how many people were going to chase her.
0:15:43 > 0:15:44There was loads of people.
0:15:44 > 0:15:47We are going to give Becky a head start,
0:15:47 > 0:15:49because it's going to be a bit unfair.
0:15:49 > 0:15:50Beck, you start running now.
0:15:52 > 0:15:53Go!
0:16:04 > 0:16:08I ran for dear life, and I was running and I was thinking,
0:16:08 > 0:16:11"I can't hear anyone," and I slowed down a bit
0:16:11 > 0:16:13to turn around and they are all chasing me.
0:16:13 > 0:16:17Oh, my God, I was petrified.
0:16:27 > 0:16:29I don't think I've ever ran so fast in my life.
0:16:32 > 0:16:33Put her in the recovery position.
0:16:35 > 0:16:40I was shaking. Oh, my God, it was fun, so much fun, but scary.
0:16:40 > 0:16:42I would do it again any day, any day.
0:16:42 > 0:16:45You know if we do this for every theme we have,
0:16:45 > 0:16:48and I'll dress up and run around with money on me.
0:16:48 > 0:16:49Now the problem is
0:16:49 > 0:16:52Becky wants to be chased by a load of blokes every week,
0:16:52 > 0:16:54so I'm going to have to keep an eye on that.
0:17:00 > 0:17:03Happy hour!
0:17:04 > 0:17:06This man is a legend in the building!
0:17:06 > 0:17:09Armed with their Vicki Vouchers,
0:17:09 > 0:17:13the campers head for the clubhouse in search of tonight's Irish antics.
0:17:15 > 0:17:18I'm anticipating it to get absolutely manic in the clubhouse.
0:17:18 > 0:17:21St Paddy is looking down on me and saying,
0:17:21 > 0:17:24"Well done, Joey, that's two days I've got this year."
0:17:24 > 0:17:27The reps are hoping all their hard work has paid off.
0:17:28 > 0:17:30They are all eyeing you up and looking at their watches,
0:17:30 > 0:17:35so my heart's going, cos I can see how many people are waiting for a drink.
0:17:37 > 0:17:40We are here because it's our best friend's hen party.
0:17:40 > 0:17:42I arranged it because it's
0:17:42 > 0:17:44the only place that would take us in Woolacombe.
0:17:47 > 0:17:49We are doing well on numbers,
0:17:49 > 0:17:51I would say we are about 250, close to 300.
0:17:51 > 0:17:54There's a lot on the decking, at the bar,
0:17:54 > 0:17:57the clubhouse is packed, so I'm really happy.
0:18:01 > 0:18:04It's hard to say if Joey's a marketing genius
0:18:04 > 0:18:07or a just little bit crazy and...
0:18:07 > 0:18:10Someone's just falling over down the stairs.
0:18:10 > 0:18:11This isn't funny!
0:18:14 > 0:18:17The Irish charm is flowing freely in the clubhouse.
0:18:20 > 0:18:23On odd occasions though, what over exuberance can mean for
0:18:23 > 0:18:27certain members of the team is extra toilet duties.
0:18:27 > 0:18:29Got your gloves? Gloves - check.
0:18:29 > 0:18:33Mop bucket - check. Dustpan and brush - check.
0:18:33 > 0:18:36Black bag for me to be sick in - check.
0:18:38 > 0:18:41- Are you ready?- Let's go and fight fires.- He's going in deep.
0:18:41 > 0:18:43This hand's goin' in, boy.
0:18:45 > 0:18:47Sorry, guys, excuse me, please.
0:18:47 > 0:18:51We've got something nasty in there.
0:18:51 > 0:18:55Sorry, guys, just give us five minutes to get this tidied up.
0:18:56 > 0:18:58Comes with the business, doesn't it? If you run a bar
0:18:58 > 0:19:00you are going to get puke.
0:19:10 > 0:19:13Whatever the theme night, come rain or shine,
0:19:13 > 0:19:16camp night warden Steve's always on duty.
0:19:19 > 0:19:24At 55, Steve's one of the more mature members of the team.
0:19:24 > 0:19:25It's going to be chaos here tonight.
0:19:25 > 0:19:28How do people get in the state they get in?
0:19:28 > 0:19:31I do not know why they do it.
0:19:31 > 0:19:33Steve and his trusty buggy patrol
0:19:33 > 0:19:37the 15-acre site for ten hours every night.
0:19:37 > 0:19:40- Excuse me, girls. - Good night, whoever that is.
0:19:40 > 0:19:43It's the night warden. Can you calm down a bit more, please?
0:19:43 > 0:19:46DRUNKEN GIBBERISH
0:19:46 > 0:19:51Steve's been policing after-hours partying for nearly four years now
0:19:51 > 0:19:54and takes all the revelry in his stride.
0:19:54 > 0:19:57I don't understand why this coat is wet.
0:19:57 > 0:20:00Sometimes they can be a bit of a pain.
0:20:00 > 0:20:03Excuse me, guys, you have to start calming down, please, now.
0:20:03 > 0:20:06Who said that?
0:20:06 > 0:20:09- Yes.- Steve!- Oh, here we go.
0:20:09 > 0:20:12Sometimes you get good ones, you get bad ones.
0:20:12 > 0:20:16- Take the guitar away, please. - It's a ukulele.
0:20:16 > 0:20:19Whatever it is. Right, you've all got to start calming down now.
0:20:19 > 0:20:22Steve, tell them to let you use the ukulele.
0:20:22 > 0:20:25His softly-softly approach is normally all it takes
0:20:25 > 0:20:28to calm down the campers, but there are times when Steve
0:20:28 > 0:20:30needs more than just his diplomacy.
0:20:30 > 0:20:34Like that... These people... That man in there,
0:20:34 > 0:20:37he's just chucking himself about and like hitting the door.
0:20:37 > 0:20:42- Here we go. I'll go there now. - Thank you.- OK.- Thank you.
0:20:54 > 0:20:56HE KNOCKS
0:20:58 > 0:21:02- Have you got a key? - No, I haven't got a key. - Have you got a key?
0:21:02 > 0:21:03No. Can you calm down, please?
0:21:03 > 0:21:06- Have you got a key? - Can you start calming down?
0:21:06 > 0:21:08- Have you got a key? - No.- Are you something special, mate,
0:21:08 > 0:21:10- have you got a key? - No, I haven't got a key.
0:21:10 > 0:21:13If I come out there, are you going to start pissing me off?
0:21:13 > 0:21:15No, I'm not going to piss you off, I'm just asking you to calm down.
0:21:15 > 0:21:18- You like winding me up, do you? - I'm not winding you up.
0:21:18 > 0:21:20- Are you fucking winding me up? - Shut up!
0:21:20 > 0:21:23I'll come out there and doing something. Why are you fucking winding me up?
0:21:23 > 0:21:26Get the fuck off the door. Through the fucking keyhole...
0:21:28 > 0:21:30All right.
0:21:30 > 0:21:32..Fuck!
0:21:32 > 0:21:36I will go and have a word with Joey and see what happens.
0:21:36 > 0:21:38Steve is concerned about the man's behaviour
0:21:38 > 0:21:40and heads back to base for support.
0:21:41 > 0:21:44- Can you get the police, please? - What's happened?
0:21:44 > 0:21:48Number 36, he's kicking off and he threatened me as well.
0:21:48 > 0:21:51- You want the police?- Yeah. This ain't going to rest.
0:21:54 > 0:21:58- He has to go now. You felt threatened.- He did threaten me. - He was abusive to you,
0:21:58 > 0:22:01- he has to go.- Police, please.
0:22:05 > 0:22:08That one there. That one there. He's gone to bed.
0:22:15 > 0:22:18As the cops arrive, campsite boss Graham appears
0:22:18 > 0:22:21to find out for himself what's been going on.
0:22:21 > 0:22:24He said, "If you don't move away, I'll smack your head in."
0:22:24 > 0:22:28I know what you are saying, you are trying to do your job, but...
0:22:28 > 0:22:31Yeah, whatever. Fuck it, I'll...
0:22:31 > 0:22:35This window wasn't broke when I first came to see you.
0:22:35 > 0:22:37- No, right.- Just chill out, yeah?
0:22:37 > 0:22:39I will give you the money for it now,
0:22:39 > 0:22:42it's not like I give you shit, is it?
0:22:42 > 0:22:45Yeah, if you didn't give me abuse, I wouldn't call the police.
0:22:45 > 0:22:47If you want to make out that I gave you abuse,
0:22:47 > 0:22:49I'll give you fucking abuse now.
0:22:49 > 0:22:52The man is taken away by the officers
0:22:52 > 0:22:54allowing Steve to get on with his rounds
0:22:54 > 0:22:57and the camp to finally get some sleep.
0:23:05 > 0:23:09As a new day dawns over a peaceful camp, last night's events are
0:23:09 > 0:23:12the only topic of conversation amongst the team.
0:23:12 > 0:23:15You're an arsehole. Why would you do that?
0:23:15 > 0:23:20I really can't get it into my head why people enjoy coming here,
0:23:20 > 0:23:22getting absolutely wasted and smashing things up!
0:23:22 > 0:23:26What is the fun in that? Seriously, I don't get all that.
0:23:26 > 0:23:28People piss me off.
0:23:28 > 0:23:33It obviously has caused a bit of a disturbance cos it's just not good
0:23:33 > 0:23:38and he's got no consideration whatsoever for anybody else.
0:23:41 > 0:23:44This is the second time I've had to call the police in three years.
0:23:46 > 0:23:52When it got daylight and I'd seen the state of the cabin, I thought,
0:23:52 > 0:23:54"Sugar! Did that happen, really?"
0:23:54 > 0:23:57Cos when it's pitch dark, you can't see a thing,
0:23:57 > 0:24:00I only had a torch at the time, and I thought,
0:24:00 > 0:24:02"He must be mad."
0:24:06 > 0:24:08No matter what might be going on around the site, for the
0:24:08 > 0:24:13holiday-makers it's always just another morning in paradise as camp
0:24:13 > 0:24:17cook Becky's all-you-can-eat fry-ups roll off the production line.
0:24:18 > 0:24:20At a busy sitting,
0:24:20 > 0:24:27Becky can serve up a whopping 2,200 rashers of bacon, sausages and eggs.
0:24:27 > 0:24:30I'm fed up of cooking it. By the end of the week I'm like,
0:24:30 > 0:24:33"Don't even show me it, I'm fed up of it now."
0:24:33 > 0:24:37But there's one great British staple that Becky's not so keen on.
0:24:37 > 0:24:40I have a phobia of baked beans.
0:24:40 > 0:24:41Cos they are disgusting.
0:24:43 > 0:24:46Dom! He put a bean down my back, please get it out.
0:24:46 > 0:24:48Please, can you get it out? Please, just get the bean out.
0:24:48 > 0:24:51I can feel it, it's down my back.
0:24:51 > 0:24:53Oh, my God. Argh!
0:24:55 > 0:24:56Oh, thanks, hon.
0:24:56 > 0:24:59INDISTINCT CHATTER
0:24:59 > 0:25:02There's a bean down my back. Just get it out for me.
0:25:02 > 0:25:03I'm really sweating now.
0:25:03 > 0:25:06- Please make sure it doesn't go any further.- I got it!
0:25:17 > 0:25:21It's not even funny, it's a fucking phobia.
0:25:21 > 0:25:23The morning after the night before,
0:25:23 > 0:25:26it's not unusual to find delicate campers hanging out in
0:25:26 > 0:25:28the clubhouse in search of fodder.
0:25:28 > 0:25:31"Do you want tea or coffee?" "Yes, please."
0:25:31 > 0:25:33Yeah, when they are like toddlers,
0:25:33 > 0:25:37and it's like, "Do you want hot drinks or cold drink?" "Juice."
0:25:37 > 0:25:39Cos they are so hung-over.
0:25:39 > 0:25:41Among those hoping that a full English breakfast
0:25:41 > 0:25:44will put their hangovers to right are Lisafest.
0:25:44 > 0:25:48But it's not only their heads that are throbbing this morning.
0:25:48 > 0:25:50I don't know where it's come from.
0:25:50 > 0:25:55The pole dancing. But I started to bruise ever so slightly.
0:25:56 > 0:25:58UDI - unidentified drinking injury.
0:26:00 > 0:26:02Despite their war wounds,
0:26:02 > 0:26:05the birthday boozers have absolutely no regrets.
0:26:05 > 0:26:10Amazing. She's going to get Europa tattooed on her ass.
0:26:13 > 0:26:16Joey's mid-summer St Patrick's night celebrations
0:26:16 > 0:26:18attracted a healthy crowd.
0:26:18 > 0:26:22Despite the team's reservations, the entertainments manager seems to have
0:26:22 > 0:26:24well and truly pulled it off.
0:26:24 > 0:26:27It's been a long time since I've seen a night this good,
0:26:27 > 0:26:29turned out to be a genius idea. The proof is in the pudding,
0:26:29 > 0:26:31and if we have a successful night on the bar,
0:26:31 > 0:26:33and we've taken good takings,
0:26:33 > 0:26:36Graham's happy, I'm obviously doing something right.
0:26:36 > 0:26:40Eight Smirnoff, two JD, six Gordon's...
0:26:40 > 0:26:42While Joey's riding high,
0:26:42 > 0:26:45his co-manager Vicki isn't having such a good day.
0:26:45 > 0:26:48She's struggling to juggle the demands of the job
0:26:48 > 0:26:51while also being a single parent.
0:26:51 > 0:26:53I can't do my job any more.
0:26:53 > 0:26:55It's too much for me, it's too much to do
0:26:55 > 0:26:59and everything that I've got to do, and be a mum as well.
0:26:59 > 0:27:00It's too much.
0:27:01 > 0:27:05I think it's just getting on top of her now, work weekends,
0:27:05 > 0:27:08work down the shop as well till three in the morning.
0:27:08 > 0:27:11I think Vicki should cut down her hours.
0:27:11 > 0:27:15Constantly every day, her phone's ringing. When she's at home
0:27:15 > 0:27:17and she has her screaming child, "Mummy,"
0:27:17 > 0:27:21and she's trying to answer the phone as well, take bookings,
0:27:21 > 0:27:25with Riley doing this, that and the other, it's going to be stressful.
0:27:25 > 0:27:28Vicki thinks she's found a solution to all her problems,
0:27:28 > 0:27:30but the big boss, who's also her dad,
0:27:30 > 0:27:33- is having none of it. - I asked for a demotion...
0:27:35 > 0:27:36..and it was declined.
0:27:39 > 0:27:41And I spoke to Dad to begin with...
0:27:42 > 0:27:44..and he got a bit angry at me.
0:27:44 > 0:27:48If she thinks that's the answer, it isn't.
0:27:48 > 0:27:51The answer is you've got to stick with it, you've really have.
0:27:51 > 0:27:53They don't have to answer the phone,
0:27:53 > 0:27:55I have to do it all myself.
0:27:59 > 0:28:04At full capacity, the resort can accommodate 1,200 campers.
0:28:09 > 0:28:12On a busy weekend, fitting everyone in can be a bit of a challenge.
0:28:14 > 0:28:18I'm a bit scared we'll run out of space tomorrow.
0:28:18 > 0:28:22We like to pack them in, guide lines connected together.
0:28:22 > 0:28:24- Sardines.- One tent props up the other one.
0:28:26 > 0:28:29Today, it's up to team leader Josh to ensure that
0:28:29 > 0:28:31every inch of turf is used.
0:28:31 > 0:28:34Two cars on the end there, can you just move them onto the gravel
0:28:34 > 0:28:36on the end here, so we can use that grass for other people?
0:28:39 > 0:28:42If we can just get the tents as tight as possible,
0:28:42 > 0:28:45and the cars tight to those tents, like I say,
0:28:45 > 0:28:48there's 1,000 people coming and I don't know where I'll put them.
0:28:53 > 0:28:55Hiya, you couldn't just move your car out the way
0:28:55 > 0:28:57so I can get some more people in here, could you, please?
0:28:59 > 0:29:01Would you be happy there? Trying to cram everyone in
0:29:01 > 0:29:04cos there's 1,000 people here this weekend.
0:29:04 > 0:29:08That's one big machine, bigger than my house.
0:29:11 > 0:29:12METALLIC CLANKING
0:29:12 > 0:29:15Happy hour!
0:29:15 > 0:29:19When it comes to keeping the campers happy, it's all about teamwork.
0:29:19 > 0:29:22But tonight, the reps appear to be one woman down.
0:29:22 > 0:29:24Vicki's nowhere to be found.
0:29:26 > 0:29:28- She's on the rota, isn't she? - Is she?
0:29:28 > 0:29:30- Think she is.- Someone said she wasn't in tonight.
0:29:34 > 0:29:36Vicki didn't turn up on Saturday night.
0:29:36 > 0:29:38If you are not popping in any time soon,
0:29:38 > 0:29:41just give us a text or call back.
0:29:41 > 0:29:42I was pissed right off to the point
0:29:42 > 0:29:45where I thought, "Fuck this, why am I even here?"
0:29:45 > 0:29:50And I think basically her whole persona towards me
0:29:50 > 0:29:53has been poor and her behaviour is just childish
0:29:53 > 0:29:56and she, basically should have a look at herself, cos at
0:29:56 > 0:29:59the end of the day I don't care if she's the boss's daughter, I deserve
0:29:59 > 0:30:01a certain amount of respect.
0:30:09 > 0:30:12The next day and Joey's on the warpath.
0:30:13 > 0:30:16He's still smarting after Vicki's no-show last night,
0:30:16 > 0:30:20and meets with camp co-owner Sue to discuss the matter.
0:30:20 > 0:30:21I need to talk to you about Vicki.
0:30:24 > 0:30:26She was meant to be here last night.
0:30:26 > 0:30:28She was meant to be here.
0:30:28 > 0:30:31- Yeah.- Is she on the rota? - Yeah, six o'clock till...
0:30:32 > 0:30:35But at the camp, news travels fast.
0:30:37 > 0:30:40Vicki's got wind that Joey's been telling tales and she's not happy.
0:30:40 > 0:30:43I don't expect him to go round acting like he didn't know nothing
0:30:43 > 0:30:45about it, start kicking off that I'm not in work
0:30:45 > 0:30:47when he knew full fucking well I wasn't.
0:30:47 > 0:30:50I think he's got some sort of illness where he goes round
0:30:50 > 0:30:52giving people nights off and then claims he didn't.
0:30:52 > 0:30:56The situation was me and Joey had a conversation
0:30:56 > 0:31:00and we agreed that I was not coming into work the following day
0:31:00 > 0:31:03and that he would be locking up the shop for me.
0:31:03 > 0:31:06And then the next day it just went...
0:31:06 > 0:31:09and he completely forgot that we'd even had that conversation.
0:31:09 > 0:31:11Absolutely fuming.
0:31:11 > 0:31:14He turned around and said that in front of Sue
0:31:14 > 0:31:16and Becky said he keeps doing shit like this.
0:31:16 > 0:31:19He just needs to stop trying to make himself look better
0:31:19 > 0:31:21than everyone, cos he's not.
0:31:21 > 0:31:26It wasn't an issue, she got told she could have the evening off by Joey,
0:31:26 > 0:31:28made it an issue in front of Sue
0:31:28 > 0:31:32and he does that a lot, which is really pissing me off.
0:31:32 > 0:31:35The more I talk about it, the more I want to smash his face into a kerb.
0:31:35 > 0:31:37"If I said I didn't, I didn't.
0:31:37 > 0:31:40"I'm not even having this, don't even talk to me like that.
0:31:40 > 0:31:43"I'd never talk to you like it. I've not been slagging you off.
0:31:43 > 0:31:46"I locked up the Spar, it was on the rota you finished at 12.
0:31:46 > 0:31:49"You didn't even talk to me when you left."
0:31:49 > 0:31:51Just bullshit.
0:31:51 > 0:31:54I responded too, "you fucking did say I could. Fuck this."
0:31:55 > 0:31:57I'm not sure exactly what I said,
0:31:57 > 0:32:00I believe it would probably be a grey area, I didn't mean to,
0:32:00 > 0:32:01and I'll stand by that,
0:32:01 > 0:32:03I did never mean to give her the night off.
0:32:03 > 0:32:06He pretended he knew nothing about it, that's what pissed me off.
0:32:06 > 0:32:08He's gone bad-mouthing me in front of Sue,
0:32:08 > 0:32:13"Oh, why didn't Vicki turn up?" It's like he had no idea. Argh!
0:32:14 > 0:32:16The way I look at it is,
0:32:16 > 0:32:19I've got more things to worry about and bigger fish to fry
0:32:19 > 0:32:22than worry about Vicki and her little tantrum.
0:32:22 > 0:32:25I'm done with him now, actually fucking done with him.
0:32:25 > 0:32:27She takes it the wrong way, she thinks that
0:32:27 > 0:32:30- I'm getting at her all the time. - He's a fucking prick.
0:32:39 > 0:32:43The resort's biggest weekend of the season, without a doubt,
0:32:43 > 0:32:44is August bank holiday.
0:32:46 > 0:32:48This year, it's even more important than ever.
0:32:50 > 0:32:52I don't actually know where the sheet is.
0:32:52 > 0:32:55Years of soggy British summers has seen a downturn in business
0:32:55 > 0:32:58and visitor numbers are in decline.
0:32:58 > 0:33:01Issy, darling, where's the sheet about who's doing what?
0:33:01 > 0:33:04I thought you took it home.
0:33:04 > 0:33:07I didn't. August bank holiday is our most important weekend,
0:33:07 > 0:33:09the past two weeks have been a bit down, really.
0:33:09 > 0:33:12We really want this summer to count for us and it all really hinges on
0:33:12 > 0:33:15- this bank holiday.- Yeah, baby!
0:33:15 > 0:33:18These three days need to be a financial success.
0:33:18 > 0:33:20The team are gearing up for a hectic time.
0:33:20 > 0:33:22We've only got three or four cabins left, ain't we?
0:33:22 > 0:33:27Yeah, so we are pretty much fully booked in terms of accommodation.
0:33:27 > 0:33:29Reception is going to be pretty crazy.
0:33:29 > 0:33:31For Europa it's a bit like Christmas for the shops,
0:33:31 > 0:33:34it's your busiest time of the year and it just goes absolutely nuts
0:33:34 > 0:33:36and boom time really.
0:33:36 > 0:33:38BOTTLES SMASH
0:33:42 > 0:33:45But there's one member of the team missing.
0:33:45 > 0:33:48Following her misunderstanding with Joey, Vicki's taken herself off to
0:33:48 > 0:33:51the resort's sister campsite a mile up the road.
0:33:53 > 0:33:56She's got her two-year-old son Riley with her,
0:33:56 > 0:33:59but her day's not exactly going well, she's forgotten her keys.
0:34:01 > 0:34:03Lovely, can you pick up Turnpike's keys for me
0:34:03 > 0:34:05and bring them up with you?
0:34:05 > 0:34:09Don't tell anyone I've forgotten them, just grab them sneakily.
0:34:09 > 0:34:11And can you do it as soon as possible as I'm up here now
0:34:11 > 0:34:13and I can't do anything until I get in.
0:34:15 > 0:34:17To get into the little green hut thing.
0:34:19 > 0:34:21Unable to get into the office,
0:34:21 > 0:34:24Vicki's forced to check people in alfresco.
0:34:24 > 0:34:26I feel really stupid.
0:34:26 > 0:34:27That's all right.
0:34:28 > 0:34:29Sat on my car bonnet.
0:34:30 > 0:34:32- Hiya.- All right. Sorry.
0:34:32 > 0:34:33Lucky for Vicki,
0:34:33 > 0:34:37it's not long before her knight in shining armour arrives.
0:34:37 > 0:34:39Daniel is here to save the day.
0:34:40 > 0:34:43I got him to sneakily take the keys from the office,
0:34:43 > 0:34:46so that no-one knew I forgot them, and deliver them to me.
0:34:48 > 0:34:50Everything's gone wrong this morning,
0:34:50 > 0:34:53it's just been one thing after another, this morning,
0:34:53 > 0:34:54I've not been a happy Vicki.
0:35:01 > 0:35:02Riley?
0:35:04 > 0:35:07Down the road, Joey's got no choice but to put the feud behind him.
0:35:09 > 0:35:11It's up to him and the rest of the team to make sure that this
0:35:11 > 0:35:16weekend pulls in the punters and the pounds and goes without a hitch.
0:35:16 > 0:35:18PHONE RINGS
0:35:20 > 0:35:23- ..4JG.- How long would you like to stay for?
0:35:23 > 0:35:27As predicted, the holiday park's busy with the bank holiday rush.
0:35:28 > 0:35:32Reception was really stressful, just constant, constant, constant.
0:35:32 > 0:35:35It was just mental, it was so busy, literally my eye was twitching
0:35:35 > 0:35:37and I felt like I was going to pull my hair out.
0:35:39 > 0:35:41Although they live just two hours away in Bristol,
0:35:41 > 0:35:45Gavin and his mates have made a bank holiday Devonshire pilgrimage
0:35:45 > 0:35:47to enjoy a post-uni reunion.
0:35:48 > 0:35:51There's a wasp in camp.
0:35:52 > 0:35:54But this weekend,
0:35:54 > 0:35:56it's not just platonic fun and frolics that Gavin's after.
0:35:56 > 0:35:59Don't know what all the fuss was about, really.
0:35:59 > 0:36:04If I pull, I pull. From past experiences, I probably won't.
0:36:04 > 0:36:07I ain't going anywhere near that campsite any more.
0:36:07 > 0:36:09If I find love...
0:36:10 > 0:36:15..then I find it, but if not, there's always a strip club.
0:36:19 > 0:36:20Ten minutes up the hill,
0:36:20 > 0:36:24Vicki and son Riley are also settling into proceedings,
0:36:24 > 0:36:29but the customer service manager is fast discovering that this empire
0:36:29 > 0:36:32isn't quite up to her usual standards.
0:36:32 > 0:36:34So, this is my office.
0:36:36 > 0:36:40I've got my till, here I have some paperwork to be done.
0:36:43 > 0:36:46Back from July. There's no internet!
0:36:46 > 0:36:49What is a girl supposed to do without any internet?
0:36:49 > 0:36:52What's a girl supposed to do, eh, Ri?
0:36:53 > 0:36:58I've brought a book instead, that should see me through.
0:37:01 > 0:37:04The biggest night of the year's just a day away
0:37:04 > 0:37:08and Joey realises he needs to persuade Vicki back into his camp.
0:37:09 > 0:37:12With operations manager Emma for support,
0:37:12 > 0:37:15he decides it's time to put an end to their Cold War.
0:37:16 > 0:37:18- She's either going to...- Storm off.
0:37:18 > 0:37:21..storm off and won't even talk to me up there,
0:37:21 > 0:37:24probably won't even bother, or she will accept it
0:37:24 > 0:37:28and we will talk about it. She's just not going to be easy.
0:37:31 > 0:37:32Vicki?
0:37:35 > 0:37:40There I was cleaning the toilets, Marigolds on, doing me thing,
0:37:40 > 0:37:41scrubbing a bit of shit.
0:37:41 > 0:37:43- You in here?- Yeah.
0:37:45 > 0:37:48- Can we talk about this?- What?
0:37:48 > 0:37:50You think he would've waited until
0:37:50 > 0:37:52I'd come down to drop off the money from Bay View or something,
0:37:52 > 0:37:55and gone, "Vik, can I have a word a minute?"
0:37:55 > 0:37:58But no, to hunt me down whilst I'm cleaning the toilets.
0:37:58 > 0:38:02But it does turn out it's a grey area.
0:38:02 > 0:38:04And so then I do need to apologise to you.
0:38:07 > 0:38:09You're actually swallowing your pride?
0:38:09 > 0:38:12I am swallowing my pride and if I'm wrong in some way,
0:38:12 > 0:38:13I'm not going to deny it, am I?
0:38:17 > 0:38:21Why do we carry on like this? We're as bad as each other, aren't we?
0:38:21 > 0:38:26- No, no, no.- Just to clarify, I admit some responsibility.
0:38:26 > 0:38:29- All responsibility.- I admit that I could have been wrong, yes.
0:38:29 > 0:38:32That you WERE wrong.
0:38:32 > 0:38:34OK, I admit that...
0:38:34 > 0:38:38While the knowledge I've been given is correct, I'm wrong. Yes.
0:38:38 > 0:38:41And that took me by surprise, very much so, because it's very
0:38:41 > 0:38:44unlike Joey to back down and admit that he was wrong.
0:38:44 > 0:38:47He didn't want to admit that he was wrong. I did have to force it out of him.
0:38:47 > 0:38:49But he said it and that's enough.
0:38:51 > 0:38:54Um, I would hug you back, but, you know...
0:38:54 > 0:38:57If you had any revenge, you probably would have!
0:38:57 > 0:39:00I know things are all right, now.
0:39:00 > 0:39:04Joey's pulled out all the stops to win Vicki over but has he done
0:39:04 > 0:39:08enough to tempt her back in time for the all-important bank holiday weekend?
0:39:08 > 0:39:10Will you still work for us?
0:39:10 > 0:39:12- Pardon?- Will you still come and work for us?
0:39:12 > 0:39:16Have you come and apologised so that I work tonight and tomorrow night?
0:39:16 > 0:39:17It's not that at all.
0:39:19 > 0:39:20No, it's not that at all
0:39:20 > 0:39:24but I didn't want that to be an excuse for why you weren't doing it.
0:39:24 > 0:39:27- What are you asking me to do now? - We're not. We're not.
0:39:27 > 0:39:29I'm not asking you to do anything. Not at all.
0:39:29 > 0:39:30It was a general question.
0:39:32 > 0:39:36Despite Joey's best efforts, Vicki decides not to work the weekend
0:39:36 > 0:39:41but is overjoyed she's got one over on her co-manager at last.
0:39:41 > 0:39:45Well, I'm well happy. I've got an apology.
0:39:45 > 0:39:47Who wouldn't be happy about that?
0:39:51 > 0:39:55Head of entertainment Joey loves nothing more than a good
0:39:55 > 0:39:57old-fashioned theme party.
0:39:57 > 0:39:59One thing he's rarely short of is inspiration.
0:40:01 > 0:40:04More cheap stuff from China, Joey's brought!
0:40:04 > 0:40:07And for the resort's final big weekend of the season,
0:40:07 > 0:40:12he's gone for something out of this world. Tonight is alien night.
0:40:12 > 0:40:15They are going to tear this place right up tonight.
0:40:15 > 0:40:18Never one to miss a moneymaking opportunity,
0:40:18 > 0:40:22Joey's decided to capitalise on the intergalactic costume market.
0:40:22 > 0:40:26Tinfoil. It's just ordinary kitchen foil used for cooking
0:40:26 > 0:40:28but we've got a space party going on
0:40:28 > 0:40:31so I've got some new ideas to rebrand the product.
0:40:33 > 0:40:40The first one being - not kitchen foil, space foil.
0:40:42 > 0:40:45Joey's ideas are kind of worrying.
0:40:45 > 0:40:49And then we're going to have a cosmic coat in a box.
0:40:49 > 0:40:52Sometimes he does have good ideas and other times,
0:40:52 > 0:40:55it's like, "Are you serious?"
0:40:57 > 0:41:00I don't know where I'm going to put that. I'm going to put it there.
0:41:00 > 0:41:03I think it just goes to show how, you know, this brain works for me.
0:41:03 > 0:41:07It totally works differently to other people's brains.
0:41:07 > 0:41:10Who in their right mind is at work and thinks, "Foil - let's change it"?
0:41:17 > 0:41:20One camper who is entering into the outer-space spirit
0:41:20 > 0:41:21is Gavin from Bristol.
0:41:24 > 0:41:28Joey's cosmic foil could be just what he's looking for.
0:41:31 > 0:41:33Ah, space coat. Ah!
0:41:35 > 0:41:38Gavin's hoping a far-out costume will attract the ladies
0:41:38 > 0:41:42and improve his chances of meeting the woman of his dreams.
0:41:45 > 0:41:51Some kitchen foil to use to wrap around me as a space suit,
0:41:51 > 0:41:55like an astronaut and then I've got some space gloves,
0:41:55 > 0:41:59apparently, to wear as my space gloves,
0:41:59 > 0:42:03and then, nothing around my head because I couldn't find anything big
0:42:03 > 0:42:06enough to fit around my head but I've made an effort, so it's
0:42:06 > 0:42:11more than some people, so hopefully it should impress a few ladies.
0:42:11 > 0:42:13You never know what could happen.
0:42:26 > 0:42:30When it comes to theme nights, Joey's big on creating the right atmosphere.
0:42:32 > 0:42:33So we enter planet Europa.
0:42:33 > 0:42:36And tonight, he's really pushed the boat out.
0:42:36 > 0:42:40This is where the aliens get their groove on and so we've got some grooving poles up there.
0:42:40 > 0:42:43All the different solar systems and stars.
0:42:44 > 0:42:49And this is where the aliens come in and buy their drinks from.
0:42:49 > 0:42:54But creating a theme night on a budget requires a certain level of imagination.
0:42:56 > 0:42:59This is space fluff, a disgustingly huge space monster.
0:42:59 > 0:43:03It's looking very... Christmassy, I would say.
0:43:03 > 0:43:07This is like alien tentacles coming out of the bar,
0:43:07 > 0:43:09taking over. They're going, "Woooooo!"
0:43:09 > 0:43:11Oh, bollocks.
0:43:14 > 0:43:18As Joey's planets begin to align, the countdown to alien night begins.
0:43:21 > 0:43:24And what better way to kick it off than a space hopper race,
0:43:24 > 0:43:27hosted by appropriately attired night watchman Steve.
0:43:29 > 0:43:33It's all good fun. I hope it comes off.
0:43:39 > 0:43:42Can I interest you in free drinks, guys?
0:43:42 > 0:43:45With a chance to get their hands on some valuable Vicki Vouchers,
0:43:45 > 0:43:48there's everything for the campers to play for...
0:43:48 > 0:43:51- Fancy winning yourself some drinks? - Yeah!
0:43:51 > 0:43:54..as the coupons mean free booze at the clubhouse.
0:43:57 > 0:44:01Three, two, one, go. Go!
0:44:02 > 0:44:03No!
0:44:03 > 0:44:04Come on!
0:44:04 > 0:44:05Come on, lads!
0:44:05 > 0:44:07Go on!
0:44:08 > 0:44:11No! That's disqualified!
0:44:11 > 0:44:12He's not hopping!
0:44:12 > 0:44:15LAUGHTER
0:44:15 > 0:44:17Go on!
0:44:17 > 0:44:19Yeah!
0:44:20 > 0:44:21Anybody else?
0:44:21 > 0:44:24Your drink voucher.
0:44:24 > 0:44:27Great fun. They love it.
0:44:27 > 0:44:28Ah...
0:44:30 > 0:44:32It's a Vicki Voucher.
0:44:32 > 0:44:34It's worth breaking my leg for a fiver.
0:44:34 > 0:44:36Cheers, boys! Yeah!
0:44:38 > 0:44:41As the sun sets over Devon's north coast,
0:44:41 > 0:44:44the final frontier's finally here for Joey.
0:44:44 > 0:44:48Tonight needs to be a success.
0:44:48 > 0:44:51What he needs is record takings at the bar,
0:44:51 > 0:44:53but the doubts are already beginning to creep in.
0:44:53 > 0:44:55It's the Saturday of bank holiday
0:44:55 > 0:44:57and I expect it to be absolutely heaving tonight.
0:44:57 > 0:44:59I'm already prepping the staff, just telling them,
0:44:59 > 0:45:02"Stay on that bloody bar, let's get tonight over with."
0:45:02 > 0:45:05Wanting them all to have a great time, really pushing tonight,
0:45:05 > 0:45:08you know, trying to iron out any little problems
0:45:08 > 0:45:10so we can work our arses off tonight and make it work.
0:45:10 > 0:45:11It's going to be hell.
0:45:11 > 0:45:13It's going to be hell, it's going to be fun,
0:45:13 > 0:45:16and we're... It is the big thing, it's going to be fun
0:45:16 > 0:45:18and we're just going to have a great time doing it.
0:45:20 > 0:45:23I'm feeling ready, I'm feeling prepared...
0:45:23 > 0:45:26- Ready to get laid!- I'll take on any... Yeah, ready to get laid.
0:45:26 > 0:45:31Bristolian Gavin's decided tonight's the night he's going to pull
0:45:31 > 0:45:33and he's come up with a rather unique costume.
0:45:33 > 0:45:36Er, whatever I get, I get.
0:45:36 > 0:45:38Whatever I don't get is usual.
0:45:39 > 0:45:42I've known him for three years now
0:45:42 > 0:45:45and he's never got lucky.
0:45:45 > 0:45:47THEY LAUGH
0:45:47 > 0:45:50Give him a metal willy! Please!
0:45:50 > 0:45:51Yeah!
0:45:51 > 0:45:52That's all we've got.
0:45:52 > 0:45:56Gavin's finally realised what he's been missing all this time
0:45:56 > 0:45:59is a LITTLE something to impress the ladies.
0:45:59 > 0:46:02I could poke them and they'd be like, "Look at this! Woo-hoo!"
0:46:02 > 0:46:05And they could either slap me, or they can go...
0:46:05 > 0:46:07"You've got some balls on you,"
0:46:07 > 0:46:11and I'll be like, "Yeah, my name's Gavin. What planet are you from?"
0:46:14 > 0:46:18MOS EISLEY CANTINA MUSIC FROM STAR WARS PLAYS
0:46:18 > 0:46:21Campers from another universe are descending on the clubhouse,
0:46:21 > 0:46:26greeted by Steve, whose new look is creating quite a stir.
0:46:26 > 0:46:28Come on, Steve, put your arm round me.
0:46:28 > 0:46:29Ah, Steve, you look fit.
0:46:29 > 0:46:31Steve the alien.
0:46:31 > 0:46:35But he's totally upstaged by one particularly cosmic outfit.
0:46:35 > 0:46:37Astronaut. I'm an astronaut!
0:46:37 > 0:46:39An astronaut?
0:46:39 > 0:46:42He comes from Ur-anus.
0:46:42 > 0:46:44STEVE LAUGHS Ur-anus!
0:46:47 > 0:46:49Lucky for Gavin, he's not the only camper
0:46:49 > 0:46:52to have embraced the interplanetary theme.
0:46:55 > 0:46:57What the fucking...?!
0:46:58 > 0:47:04CLANGING Woo-hoo! Happy hour!
0:47:04 > 0:47:07Happy hour means two-for-one drinks at the bar,
0:47:07 > 0:47:10and the team are struggling to keep up with the demand.
0:47:10 > 0:47:14Very busy. It's busy in the house!
0:47:14 > 0:47:17Gavin's managed to moonwalk his way through the crowd
0:47:17 > 0:47:21and his space-age moves caught the eye of one female alien.
0:47:22 > 0:47:25I think it's amazing. He definitely deserves a free drink.
0:47:32 > 0:47:35While theme night's in full swing at the campsite,
0:47:35 > 0:47:38on the other side of town, Vicki's enjoying a night out
0:47:38 > 0:47:42with her summer squeeze, Chris.
0:47:42 > 0:47:45Does my hair look all right, though?
0:47:45 > 0:47:49- Uh?- Does my hair look all right? - Yeah, of course.
0:47:49 > 0:47:51It was strange cos I would have liked to have, you know...
0:47:51 > 0:47:53shared the whole experience with her.
0:47:53 > 0:47:55For me, it felt like the old Europa was back,
0:47:55 > 0:47:58so it was like reminiscing on older times
0:47:58 > 0:47:59and me and Vicki shared a lot of happy times,
0:47:59 > 0:48:02having a good laugh at work back in those days.
0:48:02 > 0:48:05And she kind of missed out on all that.
0:48:05 > 0:48:08I don't really feel much... Missing out on alien night,
0:48:08 > 0:48:10I'm grateful I don't have to paint myself green.
0:48:10 > 0:48:12No, you'd love to paint yourself green
0:48:12 > 0:48:13and do your hair all big.
0:48:13 > 0:48:16Yeah, no, I was up for painting myself. I'm a little bit gutted.
0:48:16 > 0:48:20- We could look at the cameras.- Yeah, let's do that, get the CCTV on.
0:48:22 > 0:48:24- Shit.- Oh, my God.
0:48:24 > 0:48:27It's black and white, but you can see how busy it is.
0:48:28 > 0:48:31Do you know what? I'm a little bit gutted, cos I would like to be there
0:48:31 > 0:48:33cos I like it when it's busy.
0:48:33 > 0:48:38MUSIC: "Summertime Sadness" by Lana Del Rey and Cedric Gervais
0:48:41 > 0:48:43THEY CHEER
0:48:45 > 0:48:46I'm having an amazing time.
0:48:46 > 0:48:49We're having a fucking amazing time!
0:48:49 > 0:48:50Woo-hoo!
0:48:50 > 0:48:51Although the night's far from over,
0:48:51 > 0:48:57a nervous Joey can't wait any longer and tots up the takings so far.
0:48:57 > 0:49:00It's midnight and I'm just doing my midnight totals at the moment.
0:49:00 > 0:49:02And I was looking for six grand earlier.
0:49:02 > 0:49:03We've made that six grand.
0:49:03 > 0:49:06We're at 6,200, so I've now upped it to seven now,
0:49:06 > 0:49:08so let's see if we can get that!
0:49:08 > 0:49:11It's been a really buzzing night, everyone's having a great time,
0:49:11 > 0:49:14but seven will be a record, so we've got to get it.
0:49:17 > 0:49:19The clubhouse might be buzzing,
0:49:19 > 0:49:23but Gavin the alien student has given up the ghost.
0:49:23 > 0:49:26Mission partly accomplished by getting a free drink
0:49:26 > 0:49:28- from the barmaid. - Was it the hot barmaid?
0:49:28 > 0:49:30Which one's the hot one?
0:49:30 > 0:49:33No, no, no, not the one with the nice arse.
0:49:33 > 0:49:36There's one with a nice arse, a nice blonde one,
0:49:36 > 0:49:38and a nice... There's...
0:49:38 > 0:49:40Well, all the barmaids here are pretty tidy.
0:49:40 > 0:49:43- So I got...- "Pretty tidy"? - They are, they are.
0:49:43 > 0:49:46- They're fucking top-notch bar staff. - Oh, good God!
0:49:46 > 0:49:50My mission so far has been delayed.
0:49:50 > 0:49:53- A little bit.- But I don't think it's going to end in success
0:49:53 > 0:49:54but it never ends in success.
0:49:56 > 0:50:01Last orders at the bar, please! Last orders! Thank you!
0:50:03 > 0:50:05Alien night is over,
0:50:05 > 0:50:09and there's one earthly question the team want answered -
0:50:09 > 0:50:12have they managed to reach their target takings?
0:50:12 > 0:50:15Yeah, did we break a record today?
0:50:15 > 0:50:17- We did.- Did we actually?
0:50:17 > 0:50:20Well and truly broke the record, mate. I'm chuffed to bits.
0:50:20 > 0:50:22Six grand would have been a record for us.
0:50:22 > 0:50:23Seven!
0:50:23 > 0:50:26- Did we actually? Let's see. - Honest to God, look at that.
0:50:28 > 0:50:31My sources haven't confirmed it yet,
0:50:31 > 0:50:33but there are many rumours circulating
0:50:33 > 0:50:35that we have indeed broken the record.
0:50:35 > 0:50:39Time for Joey to break the good news to the reps.
0:50:39 > 0:50:40Guys. Really, really chuffed
0:50:40 > 0:50:42and you should all be really pleased with yourself.
0:50:42 > 0:50:45- How much did we take? - Seven grand on the bar.
0:50:45 > 0:50:48I'm a pro at this. Could do this all day.
0:50:48 > 0:50:51We haven't had it for a few years - the recession hit us and...
0:50:51 > 0:50:55No, but it's back. It feels as if Europa's back
0:50:55 > 0:50:57and ready to part-ay!
0:50:57 > 0:50:59Cheers, everyone!
0:50:59 > 0:51:00- ALL:- Cheers!
0:51:12 > 0:51:17Unlucky-in-love Gavin's galactic weekend has finally reached its climax
0:51:17 > 0:51:19and he's reluctantly heading back to his former life.
0:51:19 > 0:51:22- End of the holiday.- End of the holiday.- Sad times.
0:51:22 > 0:51:25I didn't think it was possible to miss an actual, real bed so much.
0:51:25 > 0:51:28- When I get back, I'll probably conk out for a bit.- Yeah.
0:51:28 > 0:51:31I'll be back out again tonight, got tomorrow off so...
0:51:31 > 0:51:34- Got tomorrow off, so back out again. - Back out again tonight, hopefully.
0:51:34 > 0:51:36- Try and find love! - Try and find love in Bristol.
0:51:36 > 0:51:39Which is what I do every weekend but it doesn't work.
0:51:41 > 0:51:43With the last big weekend of the season done,
0:51:43 > 0:51:46things are winding down for the reps.
0:51:46 > 0:51:47Apart from Vicki,
0:51:47 > 0:51:50who's been called to a meeting with her father, Graham,
0:51:50 > 0:51:52and operations manager, Emma, to clear the air,
0:51:52 > 0:51:54and get her back into the camp.
0:51:54 > 0:51:57Have you decided what you want to do now, Toms?
0:51:59 > 0:52:02Last time we talked, you were down in the dumps, miserable,
0:52:02 > 0:52:06everything was going against you, had a bad day...
0:52:06 > 0:52:09- Bad summer. - ..wanting to pack it all in.
0:52:09 > 0:52:11Are you in a better frame of mind now?
0:52:11 > 0:52:12Oh, you know I'm in a better mood.
0:52:12 > 0:52:15I don't know why we are having this conversation.
0:52:15 > 0:52:18You all know I just said it cos I was pissed off and angry.
0:52:18 > 0:52:20We do need you and when you're doing the job,
0:52:20 > 0:52:22you are doing a great job,
0:52:22 > 0:52:26but when you're...being a bit dramatic about things,
0:52:26 > 0:52:28things go to pot, don't they?
0:52:30 > 0:52:33You basically just want me to admit that I've been dick
0:52:33 > 0:52:35and I'm struggling to do that.
0:52:35 > 0:52:38You said yourself that you'd been "acting out" in the last two weeks.
0:52:38 > 0:52:42Yeah, I know. Literally, I am finding it difficult this year.
0:52:42 > 0:52:45It's my first year as...
0:52:45 > 0:52:48without Riley's dad and it's...hard.
0:52:50 > 0:52:52I think it's more my personal issues,
0:52:52 > 0:52:55and I'm just taking my anger out on everyone else,
0:52:55 > 0:52:57that's all it is.
0:52:57 > 0:53:01Well, hopefully you won't carry on bringing these personal problems to work.
0:53:06 > 0:53:10- Come on, kid, smile.- I am smiling!
0:53:10 > 0:53:11There you go.
0:53:14 > 0:53:18And it's not only Vicki who's looking to the future.
0:53:18 > 0:53:22The team are beginning to think about life after the summer.
0:53:22 > 0:53:25I'm pretty knackered, to be honest.
0:53:25 > 0:53:27I'm not looking forward to going back to uni, actually.
0:53:27 > 0:53:29I've only got two weeks left and I'm like, "Oh, God."
0:53:29 > 0:53:32What are you doing after the summer? Are you staying here?
0:53:32 > 0:53:35I'll be here as long for as they need me, then I'll go back.
0:53:35 > 0:53:38We've had a great season.
0:53:38 > 0:53:40We had record numbers this bank holiday.
0:53:40 > 0:53:43They've certainly come up with the goods, that's for sure.
0:53:43 > 0:53:46Must be good if he's got a smile on his face.
0:53:50 > 0:53:53As the sun sets over the bay...
0:53:53 > 0:53:55That's a nice one.
0:53:55 > 0:53:58..the team get one last chance to let their hair down.
0:53:58 > 0:54:01Seven! Six! Five!
0:54:01 > 0:54:04# Wake me up when it's all over... #
0:54:05 > 0:54:08It's been a pleasure, see you soon.
0:54:08 > 0:54:12After spending the entire summer as one big, happy family,
0:54:12 > 0:54:15the reps have become more than just colleagues.
0:54:15 > 0:54:16Ha-ha! Woo-hoo!
0:54:16 > 0:54:18It's been good fun, Harry.
0:54:18 > 0:54:20Together, they've been through the good times...
0:54:20 > 0:54:22Steve, we've got you a little present.
0:54:22 > 0:54:24Oh, my word!
0:54:24 > 0:54:26..and the bad.
0:54:26 > 0:54:29Pretended that he knew nothing about it, that's what's pissed me off.
0:54:29 > 0:54:31Happy times...
0:54:31 > 0:54:34How are you all? We've got Hawaiian night tonight.
0:54:34 > 0:54:35Oi!
0:54:35 > 0:54:37..and sad.
0:54:37 > 0:54:38Bastards!
0:54:38 > 0:54:40Times they'll always remember...
0:54:40 > 0:54:41THEY LAUGH
0:54:41 > 0:54:44..and times they'd rather forget.
0:54:44 > 0:54:47Damn. There's shit on the wall.
0:54:49 > 0:54:53But, for one rep, the end-of-season party's a bittersweet affair.
0:54:53 > 0:54:57I'm completely heartbroken that everyone's leaving.
0:54:57 > 0:54:58Oh!
0:55:01 > 0:55:07I'm going to miss everyone so much, like, it's unbelievable.
0:55:07 > 0:55:11This year has been one of the best years...
0:55:11 > 0:55:13so far.
0:55:16 > 0:55:19It's just been the best summer, it really, really has.
0:55:19 > 0:55:21Everything, even like the bad times.
0:55:21 > 0:55:22See you next year!
0:55:22 > 0:55:25Just had an amazing summer, and met some amazing people.
0:55:25 > 0:55:30It's been good, it's been awesome, the whole thing. Absolute joy.
0:55:30 > 0:55:32Got this for you, a present.
0:55:32 > 0:55:34- I got you a present.- We all share.
0:55:34 > 0:55:37Every summer, we always need the summer to count
0:55:37 > 0:55:40and, over the last few years, we haven't done amazingly great,
0:55:40 > 0:55:43but we've still managed to be here the following year.
0:55:43 > 0:55:47I've really enjoyed it and I've had my...moments,
0:55:47 > 0:55:49but it's been a really good summer, in my eyes.
0:55:49 > 0:55:50One of the best ones yet.
0:55:52 > 0:55:55Just like to thank you for a great summer. You know...
0:55:55 > 0:55:56Bottoms up, guys!
0:55:56 > 0:55:57Cheers!
0:55:57 > 0:55:59# We love, Joey, we do
0:55:59 > 0:56:02# We love you, Joey, we do
0:56:02 > 0:56:06# Oh, Joey, we love you! #
0:56:06 > 0:56:12This summer has been great fun, a lot of hard work and really tiring
0:56:12 > 0:56:15but I'm so glad it's been successful.
0:56:15 > 0:56:17Bring on next summer!