0:00:39 > 0:00:41Jump out, it's nice.
0:00:45 > 0:00:47Right, I'll pick you up after school
0:00:47 > 0:00:50- and then we can all go out for dinner.- Why?
0:00:50 > 0:00:52To celebrate your first day.
0:00:54 > 0:00:58- There's Stephanie.- Oh, ha-ha-ha.
0:00:59 > 0:01:02- Thanks for coming.- Wouldn't have missed it for the world.
0:01:02 > 0:01:04You three are my favourite family.
0:01:06 > 0:01:09Me and the social services team are going to help you
0:01:09 > 0:01:11and Linda settle down.
0:01:11 > 0:01:13So, you don't have to worry about a thing.
0:01:13 > 0:01:15Off youse go.
0:01:15 > 0:01:17You haven't given us any dinner money.
0:01:17 > 0:01:19Oh, right, sorry.
0:01:20 > 0:01:21How much is it?
0:01:21 > 0:01:24Last place was 3.50 a day to cover us both.
0:01:24 > 0:01:27And you have to pay the week up front, otherwise you never get any.
0:01:27 > 0:01:31Well, here's a 20. We'll be better organised tomorrow.
0:01:33 > 0:01:37Have a nice day. Bye.
0:01:38 > 0:01:41- How did I do? - It's never easy at first.
0:01:41 > 0:01:42They've got to learn to trust.
0:01:42 > 0:01:45And you've got to find a way of fitting them into your life,
0:01:45 > 0:01:48- at home and the hospital. - Sounds so simple.
0:01:49 > 0:01:52I'm sorry I didn't make it, my mother was ill.
0:01:52 > 0:01:55I promise it won't happen again.
0:01:56 > 0:02:00No, please, can I just have another interview? I really need...
0:02:01 > 0:02:03Oh, no, I can do PE.
0:02:03 > 0:02:07I'm really a maths and physics teacher to year 11,
0:02:07 > 0:02:10but if they need help with PE or anything...
0:02:14 > 0:02:17Here again?
0:02:17 > 0:02:19- Last day. - CLINK
0:02:22 > 0:02:24What you looking at me like that for?
0:02:26 > 0:02:27What have I done?
0:02:27 > 0:02:31Don't know, you never said. What did you do?
0:02:31 > 0:02:32None of your business.
0:02:34 > 0:02:35You're in my mum's garden.
0:02:35 > 0:02:39You don't get to treat me like a piece of dirt.
0:02:39 > 0:02:41Stay away from my mother.
0:02:41 > 0:02:44Yeah, yeah, I get the message. Keep your wig on.
0:02:49 > 0:02:52- Morning, Mum.- Hello.
0:02:56 > 0:02:58- Did you have a good night? - It's a wonderful day.
0:02:58 > 0:03:00Isn't it.
0:03:01 > 0:03:03All this and heaven, too!
0:03:06 > 0:03:09- The girls send you their love.- Oh.
0:03:09 > 0:03:13They were making cards for you last night.
0:03:14 > 0:03:18They're hoping to pop around after school.
0:03:18 > 0:03:19They can meet Jack!
0:03:21 > 0:03:22KNOCK ON THE WINDOW
0:03:24 > 0:03:27Oh, Mum.
0:03:29 > 0:03:32- Daddy's dead.- No.
0:03:32 > 0:03:34Look, he's in the garden.
0:03:36 > 0:03:39That boy isn't Jack.
0:03:39 > 0:03:40Jack is dead.
0:03:44 > 0:03:45He's dead?
0:03:45 > 0:03:48Oh...my.
0:03:49 > 0:03:51Who is that?
0:03:51 > 0:03:52Doesn't matter.
0:03:52 > 0:03:54Who is it?
0:03:54 > 0:03:56Some thug.
0:03:57 > 0:03:59Don't be rude about your father.
0:04:03 > 0:04:07I-I-I'm going back to the shops.
0:04:07 > 0:04:08I forgot your tea bags.
0:04:10 > 0:04:12Stupid girl, can't do anything right.
0:04:19 > 0:04:23- Worst emergency procedure? - Oh, easy. Paediatric craniotomy.
0:04:23 > 0:04:25Ooh, nasty.
0:04:25 > 0:04:29- You?- Emergency thoracotomy for intrathoracic haemorrhage.
0:04:29 > 0:04:32- Shrapnel wound to the chest. - Oh, here comes trouble.
0:04:32 > 0:04:34I wish. Is Charlie in yet?
0:04:34 > 0:04:36Yeah, he's watching the clock, waiting for you.
0:04:36 > 0:04:39- So, what have we got? - Right, this is Paul Hammond,
0:04:39 > 0:04:4238, he's a construction worker.
0:04:42 > 0:04:46He was trapped by a low loader. He's got a compound fracture
0:04:46 > 0:04:49of the right femur, crush injuries to his chest.
0:04:49 > 0:04:52Sats of 96, pulse of 110.
0:04:52 > 0:04:57BP's 90 systolic. He's had ten of morphine and 500 of saline.
0:04:57 > 0:04:58Great, show time.
0:04:58 > 0:05:00(She loves her, job doesn't she?)
0:05:02 > 0:05:04# As long as I can be with you
0:05:04 > 0:05:08# It's a lovely day
0:05:08 > 0:05:10# It's a lovely day. #
0:05:12 > 0:05:18Tea time! I've got some lovely biscuits in here.
0:05:18 > 0:05:20# Let the rain pitter-patter
0:05:20 > 0:05:22# It really doesn't matter
0:05:22 > 0:05:24# If the skies are grey
0:05:24 > 0:05:28# As long as I can be with you
0:05:28 > 0:05:31# It's a lovely day. #
0:05:31 > 0:05:33You shouldn't have.
0:05:34 > 0:05:36You're a naughty man.
0:05:36 > 0:05:37I wasn't...
0:05:37 > 0:05:42It's too expensive. You keep it. Take it back to the shop.
0:05:42 > 0:05:47I don't need pretty diamonds for you to tell me how much you love me.
0:05:57 > 0:06:01Argh. Ah. Ah-ah.
0:06:01 > 0:06:03Argh. Ah. Ah.
0:06:05 > 0:06:06Argh!
0:06:12 > 0:06:13Breath sounds good.
0:06:13 > 0:06:16OK, let's send some bloods off,
0:06:16 > 0:06:18keep him on the collar until he's X-rayed.
0:06:18 > 0:06:21Major arterial bleed to the arm. Laceration across the forehead
0:06:21 > 0:06:24and serve bruising to the chest area.
0:06:24 > 0:06:25Right, let's start him on a unit of O negs,
0:06:25 > 0:06:28send off for FBC, clotting and cross-match for six units.
0:06:28 > 0:06:31- He got all this helping a mate. He's a proper hero.- Thanks, Dixie
0:06:31 > 0:06:33Can we get some pressure on this wound?
0:06:33 > 0:06:36Ten of morphine, 50 cyclizine, please
0:06:38 > 0:06:40Oh, panic over, everyone.
0:06:40 > 0:06:43Mr Jordan, have you ever done a transthoracic aortic clamp?
0:06:43 > 0:06:46- Aortic clamp, yes, of course I have. - Buzz, isn't it?
0:06:46 > 0:06:49I hope you're not going to make a habit of this.
0:06:49 > 0:06:50It won't happen again.
0:06:50 > 0:06:54Right, he needs blood gases, mobile X-ray, get on to Cardiothoracics.
0:06:54 > 0:06:56TELEPHONE RINGS
0:06:58 > 0:07:00Holby ED.
0:07:01 > 0:07:04Right, OK, thanks.
0:07:06 > 0:07:10Adult trauma, two minutes, adult trauma, two minutes.
0:07:12 > 0:07:14Charlie, this rota is wrong.
0:07:14 > 0:07:17I asked to work mornings instead of evenings and alternative weekend,
0:07:17 > 0:07:18but it's not on there.
0:07:18 > 0:07:21- Did you speak to Tess? - I spoke to both of you.
0:07:21 > 0:07:23Have you put in a request?
0:07:23 > 0:07:26All requests have to go in the off-duty register
0:07:26 > 0:07:28- for Tess's approval. - But what am I going to do?
0:07:28 > 0:07:31I don't know, I'm sure something will work out.
0:07:31 > 0:07:34You all right, doll? How's it going with the kids?
0:07:34 > 0:07:36Yeah, OK, I think.
0:07:36 > 0:07:38If only Britney could throw me a smile.
0:07:38 > 0:07:41Bet she's made up that you're on their side, though,
0:07:41 > 0:07:44not that's she'll let you know that, eh? You'll be fine.
0:08:01 > 0:08:02Hello.
0:08:02 > 0:08:05I had this dream that I met this incredible woman
0:08:05 > 0:08:06at her friend's birthday.
0:08:06 > 0:08:09Oh, yeah.
0:08:09 > 0:08:10What was she like?
0:08:10 > 0:08:13Gorgeous. Young.
0:08:13 > 0:08:15Out of my league.
0:08:15 > 0:08:21Bet you were looking dead handsome, so you put the moves on her, anyway.
0:08:21 > 0:08:24And I never, never want her to go away.
0:08:27 > 0:08:29I love you.
0:08:35 > 0:08:36Come here.
0:08:38 > 0:08:39Ah.
0:08:41 > 0:08:43Are you all right?
0:08:43 > 0:08:46It's my neck. I must have slept on it funny.
0:08:47 > 0:08:50Ah. I'm late!
0:08:54 > 0:08:57Who are you texting?
0:08:57 > 0:09:00My friend Sarah at work, get her to cover for me till I get there.
0:09:00 > 0:09:03Don't worry. I'll give you a lift.
0:09:05 > 0:09:08- You don't have to.- I'll take you.
0:09:08 > 0:09:10I want to look after you.
0:09:12 > 0:09:15All right, Charlie. Thane Thompson, 21.
0:09:15 > 0:09:18Found unconscious in the street, GCS 13.
0:09:18 > 0:09:20All right. Linda.
0:09:22 > 0:09:23He's got a dislocated platella
0:09:23 > 0:09:26and a severely bleeding through and through.
0:09:26 > 0:09:29On three. One, two, three... and across.
0:09:29 > 0:09:31One, two, three, thank you.
0:09:31 > 0:09:36BP was 120 systolic, pulse 85.
0:09:36 > 0:09:40Sats at 97%. Ten of morphine, and a little bit of Entonox
0:09:40 > 0:09:42OK, what happened to you, then?
0:09:42 > 0:09:46- Isn't it bloody obvious?- OK.
0:09:46 > 0:09:50Wow, that's very impressive. How did you do that?
0:09:50 > 0:09:52Gardening.
0:09:52 > 0:09:55- Can you move your fingers for me, please?- Argh.
0:09:55 > 0:09:58It's through and through with flexor tendon damage.
0:09:58 > 0:10:01Ah, this hurts, man, boost the drugs. Give me the good stuff.
0:10:01 > 0:10:05I'm going to dose you up with some analgesia to fix up your knee,
0:10:05 > 0:10:08but you'll need a Plastics referral for the diagnosis on your hand.
0:10:08 > 0:10:10Well, how long is that going to take? This pain ain't fair.
0:10:10 > 0:10:12You're over the worst.
0:10:12 > 0:10:14I still don't think I'm going to be playing much piano, though, do you?
0:10:14 > 0:10:16Why? Do you play?
0:10:16 > 0:10:18Would you fix me better if I did?
0:10:21 > 0:10:23Mum?
0:10:29 > 0:10:31Mum?
0:10:34 > 0:10:36Mum!
0:10:38 > 0:10:40Oh, Mum, what happened?
0:10:40 > 0:10:42SHE MOANS
0:10:43 > 0:10:45Oh, I'm so sorry.
0:10:55 > 0:10:57Hello.
0:10:57 > 0:11:00Yeah. I-I need an ambulance.
0:11:02 > 0:11:04Keith?
0:11:04 > 0:11:07These past three weeks, they've gone so fast.
0:11:07 > 0:11:12- And it's been lovely.- I know. - I want you to meet my friends.
0:11:12 > 0:11:15- I've already met your friends. - And my family.
0:11:15 > 0:11:17PHONE RINGS
0:11:23 > 0:11:26- Aren't you going to answer that? - No, it's all right.
0:11:26 > 0:11:27PHONE RINGS
0:11:29 > 0:11:31- Keith! - HORN BEEPS
0:11:34 > 0:11:39Tania? Are you OK?
0:11:39 > 0:11:40I'm not sure.
0:11:40 > 0:11:43Hello? Hello?
0:11:45 > 0:11:48We'll take her through to the Resus room to start with.
0:11:48 > 0:11:50Hip fractures are quite common but because she's got a head injury
0:11:50 > 0:11:52that'll be the best place to assess your mum.
0:11:52 > 0:11:54Linda, can you help out, please?
0:11:54 > 0:11:56Will you tell them she's got Alzheimer's?
0:11:56 > 0:12:01She's 75. She's very frail. She's not always herself.
0:12:01 > 0:12:03Why don't you come with me?
0:12:03 > 0:12:06Let's see if we can find you a change of clothes.
0:12:06 > 0:12:08We need to get a doctor to take a look at that cheek.
0:12:08 > 0:12:12- What happened there? - Oh, it's nothing. I'm fine.
0:12:12 > 0:12:15Lenny, can you take a look at this, please?
0:12:15 > 0:12:16Aye, OK.
0:12:18 > 0:12:21Is that it? They can't even be bothered to finish fixing my hand?
0:12:21 > 0:12:24Well, no, the emergency doctors stabilise you,
0:12:24 > 0:12:26then move you on to the next department.
0:12:26 > 0:12:28Think of it as, like, a factory conveyor belt.
0:12:28 > 0:12:30Well, that's charming(!)
0:12:30 > 0:12:33Like I'm a battery hen or a pork pie waiting to be processed?
0:12:33 > 0:12:36Well, no, it's more holistic than that.
0:12:36 > 0:12:38The departments work together to fix you.
0:12:38 > 0:12:42Well, I'm not feeling the love, my friend, my hand is still crocked.
0:12:42 > 0:12:45Ah, Lloyd, he's all yours. His name is Thane,
0:12:45 > 0:12:49he is particularly chatty and not necessarily in a good way.
0:12:50 > 0:12:54OK, Thane, I'm Lloyd, pleased t o meet you. Welcome to my world.
0:12:55 > 0:12:56Can I have her instead?
0:13:02 > 0:13:03Where did you leave it?
0:13:05 > 0:13:08Are you sure you need it today?
0:13:09 > 0:13:11Can't you just borrow a spare one?
0:13:11 > 0:13:14All right, don't freak out, I'll get it to you.
0:13:14 > 0:13:17I'm sorry. I'm sorry. I'll put it away.
0:13:17 > 0:13:18Bad news?
0:13:18 > 0:13:19Britney's left her PE kit in the car.
0:13:19 > 0:13:23She's really spat her dummy out. It's not like it's the end of the world.
0:13:23 > 0:13:25Well, it can be when you're 12 years old.
0:13:25 > 0:13:28I'm going to have to get it to here. What a hassle.
0:13:28 > 0:13:31- Kids.- Welcome to the club.
0:13:31 > 0:13:33Right, there you go, my lovely.
0:13:33 > 0:13:36Has anyone seen my husband, Jack?
0:13:37 > 0:13:39We'll ask around.
0:13:39 > 0:13:44He's been away so long, but I saw him this morning.
0:13:44 > 0:13:48Why don't you rest, Doris, catch up on some sleep?
0:13:50 > 0:13:56Big Mac, could you do me a huge favour in the next half hour?
0:13:56 > 0:14:00- Depends what's in it for me. - I couldn't possibly tell you before the watershed.
0:14:00 > 0:14:03Could you sneak away and take this to the school for me?
0:14:03 > 0:14:04It's just up the road.
0:14:04 > 0:14:06Um, I'm sorry, my love,
0:14:06 > 0:14:10I have got to take delivery of 150 oxygen canisters.
0:14:10 > 0:14:13Why don't you pop it in a taxi?
0:14:26 > 0:14:27Your mum's OK.
0:14:31 > 0:14:35She has broken her hip, as suspected, but her head injury is minor
0:14:35 > 0:14:37and she's in good spirits.
0:14:37 > 0:14:40She's a war baby. Tough as old boots, that lot.
0:14:40 > 0:14:44They'll monitor her in a bay until she goes to theatre.
0:14:44 > 0:14:48Oh, I did a list of her medications.
0:14:48 > 0:14:51She should have her Lisinopril at 11
0:14:51 > 0:14:54and the diuretic just after.
0:14:56 > 0:14:59The Alzheimer's must be very difficult for both of you.
0:15:00 > 0:15:04Well, she's mid-stage. She does very well.
0:15:05 > 0:15:07Keep's her own house.
0:15:07 > 0:15:10- Does she have anyone looking after her?- Me.
0:15:10 > 0:15:12I wouldn't have anyone else do it.
0:15:13 > 0:15:15Right, well, I found you these.
0:15:17 > 0:15:20I doubt you'll win any fashion prizes, but is this one OK?
0:15:27 > 0:15:29- Let me help you.- No, it's fine.
0:15:29 > 0:15:31OK.
0:15:36 > 0:15:37I'll leave you to it.
0:15:43 > 0:15:46- That's very neat. - You should see my sock drawer.
0:15:47 > 0:15:54You wanted me to take a look at... It's...Mr Parr, isn't it?
0:15:54 > 0:15:59- Keith, yeah, hello. How are you? - I had a bit of a crash.
0:15:59 > 0:16:03- Wasn't my fault... - Main thing is to make sure you're OK.
0:16:03 > 0:16:08Mr Parr felt some localised pain when I examined his cervical spine.
0:16:08 > 0:16:11- OK, let's take a look. - We've done this before.
0:16:14 > 0:16:15Does that hurt?
0:16:16 > 0:16:20- Ow.- OK, it's hard to tell what's going on in there,
0:16:20 > 0:16:23but there's obviously some pain, so let's get an X-ray.
0:16:24 > 0:16:28- That's very kind of you, I appreciate it.- Good. Glad to help.
0:16:28 > 0:16:31I'll be in a meeting, Scarlett, call me when the X-ray results are back.
0:16:31 > 0:16:35And, um, (last time he was here, he had a bit of a dust up
0:16:35 > 0:16:37(with Doctor Nicholls. Where is she?)
0:16:37 > 0:16:39I think she's up in theatre with a patient.
0:16:39 > 0:16:43(OK, keep him calm. And out of everybody's eyeline, OK?)
0:16:51 > 0:16:56You are here. I thought I was alone.
0:16:58 > 0:17:01The doctors want you to go to surgery for your hand.
0:17:01 > 0:17:04- Any idea when? - We're extremely busy today.
0:17:04 > 0:17:07But I did talk to your community support officer.
0:17:07 > 0:17:09He says you're all right, actually.
0:17:09 > 0:17:11Don't sound so shocked(!)
0:17:11 > 0:17:14He says you worked hard, turned up each time.
0:17:14 > 0:17:16He was surprised when you didn't finish.
0:17:16 > 0:17:2012 months I've been digging gardens, picking up rubbish,
0:17:20 > 0:17:21painting social centres.
0:17:21 > 0:17:23Last day today.
0:17:23 > 0:17:26If you can't do the time, don't do the crime.
0:17:28 > 0:17:31- I haven't been thieving for a year. - Really?
0:17:31 > 0:17:33Can you close that curtain?
0:17:33 > 0:17:37I don't want to have to look at that stinky, old bird.
0:17:41 > 0:17:44- What's wrong with her, by the way? - The stinky, old bird(!)
0:17:44 > 0:17:51- She keeps looking at me. - She fell over. Broke her hip.
0:17:51 > 0:17:55- Is it serious? - She's 75. Course it's serious.
0:18:01 > 0:18:06I'll be out this afternoon. No, don't come in. Don't.
0:18:07 > 0:18:10It's complicated.
0:18:10 > 0:18:12I'll explain later.
0:18:12 > 0:18:13Bye.
0:18:13 > 0:18:17Hey. How's it going?
0:18:17 > 0:18:21Thank you. The doctor's gone to get supplies,
0:18:21 > 0:18:24so he can go at it with a needle and thread.
0:18:25 > 0:18:27I'm so sorry for what happened.
0:18:27 > 0:18:30It's no big deal. We'll get over it.
0:18:32 > 0:18:38And I'm sorry for what I said this morning. I shouldn't rush things.
0:18:38 > 0:18:40I like romantic films too much.
0:18:42 > 0:18:44I liked it.
0:18:44 > 0:18:46Most blokes never get round to saying it.
0:18:46 > 0:18:49Or, if they do, it's only cos they're after a bunk-up.
0:18:49 > 0:18:52Well, I'm not one of those blokes.
0:18:53 > 0:18:54I know.
0:18:54 > 0:18:56That's why I love you.
0:18:56 > 0:18:58I love you.
0:19:00 > 0:19:02Well, move in, then.
0:19:03 > 0:19:06- You are so funny. - There's plenty of room.
0:19:06 > 0:19:09- Slow down. - I don't want to waste any time.
0:19:09 > 0:19:13We've got all the time in the world. Let's just enjoy ourselves.
0:19:16 > 0:19:20Yes, the kit's on its way in a taxi. Did Joe get his lunch?
0:19:20 > 0:19:23What? He hasn't eaten anything?
0:19:23 > 0:19:25Can you help him find something that he...
0:19:27 > 0:19:31- Going to be tougher at the start. - She's got it in for me, that girl.
0:19:31 > 0:19:32First, she forgot her PE kit
0:19:32 > 0:19:35and then she tells me there's nothing for Joe to eat.
0:19:35 > 0:19:40Sounds like somebody's pushing buttons. Give it time.
0:19:40 > 0:19:43It's my fault, I suppose. I should have checked.
0:19:43 > 0:19:45It's teething problems. You'll be fine.
0:19:45 > 0:19:46Yep, I'll get it right next time.
0:19:46 > 0:19:50Anyway, Sandra's good to go. She's got no lasting damage.
0:19:51 > 0:19:53This might explain a few things.
0:19:53 > 0:19:56Query fractured nose.
0:19:56 > 0:19:59Walked into a door frame, classic excuse. She got a angry husband?
0:19:59 > 0:20:01Either that or her mum punched her.
0:20:01 > 0:20:03Eh?
0:20:03 > 0:20:05Her mum's got Alzheimer's.
0:20:05 > 0:20:10Sandra's on diazepam, zopiclone, citalopram and BP tablets.
0:20:10 > 0:20:12That's an unhappy bunny.
0:20:12 > 0:20:14She's putting on a very brave face,
0:20:14 > 0:20:16but I don't think she's coping.
0:20:17 > 0:20:20Well done, Doris, you're doing very well.
0:20:20 > 0:20:23I've got my Jack to look after me.
0:20:25 > 0:20:28We're just waiting on your ortho bed but, hopefully,
0:20:28 > 0:20:31we can get you off this trolley and upstairs as soon as.
0:20:32 > 0:20:34Hold on.
0:20:39 > 0:20:40You're not Jack, are you?
0:20:40 > 0:20:42No.
0:20:42 > 0:20:44Who are you?
0:20:44 > 0:20:46I'm Thane Thompson. I think you've got me confused, lady.
0:20:48 > 0:20:50You're Rita's boy.
0:20:52 > 0:20:54Rita Thompson.
0:20:54 > 0:20:57Sort of. Rita was my nan.
0:20:57 > 0:21:00She brought you up, didn't she?
0:21:01 > 0:21:05I'm so sorry about your mother.
0:21:05 > 0:21:07Nan was my mum, really.
0:21:07 > 0:21:09I remember when you arrived.
0:21:09 > 0:21:15Skinny little thing, but clever, too, and Rita was so proud of you.
0:21:17 > 0:21:21Did you go? To university?
0:21:22 > 0:21:25She said you would be the first one in her family.
0:21:27 > 0:21:29She died.
0:21:29 > 0:21:30Things changed.
0:21:32 > 0:21:34Still want me to shut this curtain?
0:21:35 > 0:21:38Nah... Leave it.
0:21:40 > 0:21:42She's all right.
0:21:48 > 0:21:50Your mum is doing well.
0:21:51 > 0:21:54It must be a strain, sometimes, looking after here.
0:21:54 > 0:22:00Rather me than somebody else. You hear such terrible stories.
0:22:00 > 0:22:03Do you have anyone looking after you?
0:22:03 > 0:22:06Um, I've got a husband, two teenage children
0:22:06 > 0:22:10and a part-time teaching career to look after me.
0:22:12 > 0:22:14Doesn't leave much spare time.
0:22:14 > 0:22:17I like to be busy.
0:22:17 > 0:22:20You know you are entitled to help - a psychiatric nurse,
0:22:20 > 0:22:23part-time care.
0:22:23 > 0:22:26What are you talking about?
0:22:26 > 0:22:28It's a lot of responsibility.
0:22:28 > 0:22:31It's not responsibility, it's family.
0:22:32 > 0:22:33Hi, Mum.
0:22:37 > 0:22:41Who are you? I don't know you.
0:22:41 > 0:22:44It's your daughter, Sandra, Doris.
0:22:44 > 0:22:46She's been here all morning and she's very worried about you.
0:22:46 > 0:22:53- Can she sit next to you? - No, no, no! Get her out of here!
0:22:53 > 0:22:55She's got a nasty face. It's all twisted.
0:22:55 > 0:23:00- I don't want her watching me. - I won't stay for long, Mum.
0:23:00 > 0:23:01We could read the newspaper?
0:23:01 > 0:23:04Don't sit there. I can't see Jack if you sit there.
0:23:06 > 0:23:07Stupid girl.
0:23:10 > 0:23:12- Sandra? - Look, the old lady's confused,
0:23:12 > 0:23:16- she thinks I'm her husband. - You put him next to my mother?
0:23:16 > 0:23:20Leave him alone. He's been helping me.
0:23:20 > 0:23:21Helping you?
0:23:21 > 0:23:24He put those shelves in the cupboards.
0:23:24 > 0:23:28- He was in the house. - What's going on here?
0:23:28 > 0:23:31- What did you do to her?- Huh?
0:23:31 > 0:23:34You were there when I left and gone when I came back
0:23:34 > 0:23:35and found her lying on the floor.
0:23:35 > 0:23:38- That doesn't mean anything. - He attacked my mother!
0:23:38 > 0:23:40- What?- Just get him out of here!
0:23:40 > 0:23:41Look, just get him out of here, please.
0:23:41 > 0:23:44I don't know what she's talking about, I didn't do a thing.
0:23:44 > 0:23:46Don't take him away.
0:23:46 > 0:23:51- I don't know what she's talking about.- Jack! Aah!
0:23:51 > 0:23:55You useless, evil, vicious girl!
0:23:55 > 0:23:58I never should have had you!
0:24:05 > 0:24:08It's inconclusive, I'm afraid. X-rays often are.
0:24:08 > 0:24:12- They don't really show us enough. - Ah, no problem.
0:24:12 > 0:24:13You seem a lot happier.
0:24:13 > 0:24:16I'm sorry for how I behaved last time I was here.
0:24:16 > 0:24:18I was very angry.
0:24:18 > 0:24:20But you're feeling much better now, yeah?
0:24:20 > 0:24:24Apart from my neck, which has been hurting
0:24:24 > 0:24:27ever since I got taken down by that mad doctor woman.
0:24:29 > 0:24:33Well, that's why we need to run more investigations. An MRI.
0:24:33 > 0:24:36Is that what made me seize up in the car?
0:24:36 > 0:24:38I'm not saying that.
0:24:38 > 0:24:40Well, why are you sending me for an MRI, then?
0:24:40 > 0:24:44Because I want to take care of you and get to the bottom of this.
0:24:44 > 0:24:47- So, have you got time for an MRI? - Why didn't you tell me
0:24:47 > 0:24:50you were doing community service for that lady?
0:24:50 > 0:24:51It was you who put me next to her.
0:24:51 > 0:24:55- Did you attack her? - No way, her daughter's just a snob.
0:24:55 > 0:24:59- She seems pretty convinced. - I did her garden, that's all.
0:24:59 > 0:25:02- You didn't go in the house? - I didn't do nothing.
0:25:02 > 0:25:04So, how did you get your injuries?
0:25:04 > 0:25:06She's making it up.
0:25:06 > 0:25:09She's got the hump and she's looking for someone to blame.
0:25:09 > 0:25:10Maybe.
0:25:10 > 0:25:12The moment I met her, she had it in for me.
0:25:12 > 0:25:15What's she going to do? Is she going to call the feds?
0:25:15 > 0:25:17- I don't know.- That's so unfair.
0:25:17 > 0:25:20Just because she starts fabricating, I'm going to get it?
0:25:23 > 0:25:27If you're innocent, you've got nothing to worry about, have you?
0:25:34 > 0:25:37And your looks will be back to as good as new
0:25:37 > 0:25:39once these stitches heal.
0:25:39 > 0:25:41Thank you so much.
0:25:43 > 0:25:44What is it?
0:25:45 > 0:25:48Your eyes are a little discoloured.
0:25:48 > 0:25:52Late nights, early mornings. Is there a problem?
0:25:52 > 0:25:55Not at all. But it would be good to know what's causing it.
0:25:55 > 0:25:58Do you mind if I take a quick blood test?
0:25:58 > 0:26:00No.
0:26:00 > 0:26:03- Hey.- Hi.- How's it going?
0:26:04 > 0:26:06Sorry, am I disturbing something?
0:26:06 > 0:26:09No, not at all.
0:26:09 > 0:26:11We're almost done.
0:26:11 > 0:26:14I'm starving. Can you grab me a sandwich from the cafe?
0:26:14 > 0:26:16A soft sandwich.
0:26:16 > 0:26:17My purse is in there.
0:26:20 > 0:26:22Thanks, so much.
0:26:32 > 0:26:33I've moved him to CDU.
0:26:33 > 0:26:36Sandra's asked me to call the police.
0:26:36 > 0:26:39What? Just because she said so. She might just be overreacting.
0:26:39 > 0:26:42Do you have you any idea the sort of stress that woman is under?
0:26:42 > 0:26:45Holding down a job, bringing up a family.
0:26:45 > 0:26:46If she's stressed,
0:26:46 > 0:26:48she's even more likely to be making wild allegations.
0:26:48 > 0:26:49Not our problem.
0:26:49 > 0:26:51Charlie, do we have any police in the ED today?
0:26:51 > 0:26:53I'll see if I can find them.
0:26:53 > 0:26:54Don't do this, please.
0:26:54 > 0:26:57Just back off, Lloyd, OK.
0:26:59 > 0:27:00You need to call the school.
0:27:00 > 0:27:02There's been a bit of accident involving Joe.
0:27:02 > 0:27:05- What?- They wouldn't say what it was, but they didn't seem that worried,
0:27:05 > 0:27:08so don't panic. Just call them.
0:27:08 > 0:27:09OK.
0:27:14 > 0:27:17Your liver test is slightly erratic.
0:27:17 > 0:27:19There's something wrong with my liver?
0:27:19 > 0:27:21I'll have to do more investigation,
0:27:21 > 0:27:23an abdominal ultrasound will give us a better idea
0:27:23 > 0:27:25of what we're looking at.
0:27:25 > 0:27:27Now, can you wait outside?
0:27:27 > 0:27:30I'm sorry, I have to do this. Who's this guy called Ben?
0:27:30 > 0:27:32You read my messages?
0:27:32 > 0:27:35- Who is he? - Keith, please, this isn't the time.
0:27:35 > 0:27:38His texts are all over your phone, are you sleeping with him?
0:27:38 > 0:27:39Are you two-timing me?
0:27:39 > 0:27:42He is not someone that you need to worry about.
0:27:42 > 0:27:44- Why won't you tell me? - OK, time to leave.
0:28:15 > 0:28:18Scarlett, I hate to do this, but Joe's been thumped.
0:28:18 > 0:28:19He's what?
0:28:19 > 0:28:22He's got a black eye, I've just spoken to the school.
0:28:22 > 0:28:24- It's nothing too serious but... - Oh, good.
0:28:24 > 0:28:26- Well, I need to get there. - Sorry, I can't help.
0:28:26 > 0:28:28- You haven't even heard...- Sorry.
0:28:44 > 0:28:48I'm sorry, Thane, they're contacting the police but, don't worry,
0:28:48 > 0:28:51you just got to tell them exactly what happened.
0:28:53 > 0:28:57- What's that?- Nothing, why?
0:28:57 > 0:29:02Well, like I say, you just got to be completely honest with the police.
0:29:04 > 0:29:06Look, if you just listen to me, I'll explain.
0:29:14 > 0:29:19She'll probably sleep for a while, if you want to get a cup of tea.
0:29:19 > 0:29:21No, I'll stay.
0:29:21 > 0:29:24It's better when she first wakes up.
0:29:24 > 0:29:28If she sees me, she's not so frightened.
0:29:35 > 0:29:38I didn't think she'd end up like this.
0:29:38 > 0:29:43She was always so remarkable. All my friends were jealous.
0:29:43 > 0:29:45I bet they were.
0:29:45 > 0:29:49She would never dream of hitting me, then.
0:29:49 > 0:29:50She doesn't know she's doing it now.
0:29:53 > 0:29:55Most of the time she's lovely.
0:29:55 > 0:29:57It must be so difficult.
0:29:59 > 0:30:03I was much worse when I was young. Terrible tantrums.
0:30:04 > 0:30:09But she took it in her stride, looked after me.
0:30:10 > 0:30:13Now, it's my turn.
0:30:13 > 0:30:14That's not how most people react.
0:30:18 > 0:30:20I have thought of putting her in a home.
0:30:20 > 0:30:23There are some very good ones.
0:30:26 > 0:30:27Don't want to talk about it.
0:30:29 > 0:30:30If that daughter knew I'd been in the house,
0:30:30 > 0:30:33she'd think that was proof that I bashed her mother.
0:30:33 > 0:30:34She might have good reason.
0:30:34 > 0:30:35That's exactly what I'm talking about.
0:30:35 > 0:30:37- You stole her ring. - She gave it to me.
0:30:37 > 0:30:40- You didn't have to take it. - Yeah, all right,
0:30:40 > 0:30:42I've been a thief, a shoplifter,
0:30:42 > 0:30:45done it for years to put food on my table, but I've stopped.
0:30:45 > 0:30:46Boo-hoo, everyone's got a sob story.
0:30:46 > 0:30:49I never went round beating up old biddies to steal from them.
0:30:49 > 0:30:52- That's a whole different league. - You were in her house.
0:30:52 > 0:30:53She asked me in!
0:30:53 > 0:30:56Oh, yeah, I forgot. To give you her ring?
0:30:56 > 0:31:00Then she tried to kiss me. She was confused, you've seen her.
0:31:00 > 0:31:03I just got out of there, man, I just ran away.
0:31:03 > 0:31:07And she was standing when I left.
0:31:07 > 0:31:09Your liver is very enlarged.
0:31:09 > 0:31:10Oh, my goodness.
0:31:10 > 0:31:13It's not all bad news, there's no signs of acute liver disease.
0:31:13 > 0:31:18But are you sure you haven't had any abdominal pain?
0:31:18 > 0:31:20- Are you a heavy drinker? - No, not at all.
0:31:20 > 0:31:21- Ever had a blood transfusion?- No.
0:31:21 > 0:31:23Used needles to take drugs?
0:31:26 > 0:31:29I've been clean for ten years.
0:31:29 > 0:31:32That's an incredible achievement.
0:31:35 > 0:31:36What was your poison?
0:31:37 > 0:31:42Heroin, skunk, powder.
0:31:44 > 0:31:47Mostly heroin. I wasn't very choosy.
0:31:50 > 0:31:51OK.
0:31:51 > 0:31:56Our chances are, we are looking at...
0:31:56 > 0:31:58the hepatitis C virus.
0:32:00 > 0:32:03I'd have to do a proper screen to confirm the diagnosis
0:32:03 > 0:32:06but given the timescale, if you've got HCV,
0:32:06 > 0:32:08it's been largely dormant
0:32:08 > 0:32:10and doesn't seem to have done much damage yet.
0:32:15 > 0:32:17I've told you, you need to wait outside.
0:32:17 > 0:32:18I need to speak to Tania.
0:32:18 > 0:32:20When she's been discharged.
0:32:20 > 0:32:22No, it's all right.
0:32:30 > 0:32:32I'm sorry I read your phone,
0:32:32 > 0:32:35but I need to know what we're doing here.
0:32:35 > 0:32:37Am I wasting my time?
0:32:37 > 0:32:38Keith.
0:32:41 > 0:32:42I've got a son.
0:32:44 > 0:32:48He's nine. He's called Ben.
0:32:48 > 0:32:50I think you'd really like him.
0:32:53 > 0:32:55A son?
0:32:57 > 0:33:01I would have told you, but we've known each other such a short time.
0:33:03 > 0:33:06Well, we've all got our pasts.
0:33:08 > 0:33:10It's the future that matters.
0:33:12 > 0:33:13Our future.
0:33:20 > 0:33:23You scooped the old lady this morning with the broken hip.
0:33:23 > 0:33:26Nan down? That was me. What do you want to know for?
0:33:26 > 0:33:29- Were there any signs of an assault? - No.
0:33:29 > 0:33:32- Upended furniture? Signs of a struggle?- No, nothing like that.
0:33:32 > 0:33:35Why, is someone saying she was attacked?
0:33:35 > 0:33:36Did she say she'd been attacked?
0:33:36 > 0:33:40Doris? No. Said she fell reaching for some biscuits.
0:33:42 > 0:33:44Butter ones are best. Not too soft, though,
0:33:44 > 0:33:46you have to get them just right.
0:33:51 > 0:33:54- He stole her ring? - He says Doris gave it to him.
0:33:54 > 0:33:56- What?- He wants to talk to you, to explain.
0:33:56 > 0:33:59They've got raisins in there, somewhere
0:33:59 > 0:34:03- I don't want to talk to him.- He says that your mother invited him in.
0:34:03 > 0:34:05So he's allowed to take her ring and knock her over?
0:34:05 > 0:34:07Do you mind if I just ask your mother a few questions
0:34:07 > 0:34:09- about her fall? - What are you doing here?
0:34:09 > 0:34:12I just want to ask Doris a few questions about her fall.
0:34:12 > 0:34:15- That thug stole her ring.- He may have taken it, we don't know.
0:34:15 > 0:34:18- Bits of cocoa.- There are all these accusations flying around,
0:34:18 > 0:34:20yet we don't have any evidence.
0:34:20 > 0:34:22You could get six for a ha'penny
0:34:22 > 0:34:24I don't want you to interrogate her.
0:34:24 > 0:34:28If she had been attacked, she'd have bruising, defence wounds.
0:34:28 > 0:34:30And it's weird cos I spoke to a paramedic, as well,
0:34:30 > 0:34:32and she said there's usually obvious signs of an attack at a scene.
0:34:32 > 0:34:35Smashed glass, broken furniture.
0:34:35 > 0:34:36Lloyd, just leave it?
0:34:36 > 0:34:38Thane could go to prison for a long time.
0:34:38 > 0:34:42I've got some ginger one's here, somewhere.
0:34:42 > 0:34:44Doris, did Thane push you over?
0:34:44 > 0:34:46Jack never touched me.
0:34:46 > 0:34:51I keep telling you, I was looking for biscuits.
0:34:51 > 0:34:52Tell it to the police.
0:35:01 > 0:35:03Mr Parr.
0:35:04 > 0:35:07Why don't you take a seat?
0:35:09 > 0:35:13The MRI shows a very slight fracture in your neck.
0:35:13 > 0:35:15A fracture?
0:35:15 > 0:35:17The good news is, it's perfectly stable,
0:35:17 > 0:35:18so we don't need to admit you.
0:35:20 > 0:35:21A broken neck?
0:35:23 > 0:35:25I've been walking around with a broken neck?
0:35:25 > 0:35:27It's not as drastic as it sounds.
0:35:27 > 0:35:31Just when things were looking up. And Tania's got a son.
0:35:31 > 0:35:34H's not mine. Could be bloody anyone's.
0:35:34 > 0:35:37- How long have I had the broken neck? - Well, there's callus,
0:35:37 > 0:35:39which is new bone, forming around the fracture, already,
0:35:39 > 0:35:41so it is healing.
0:35:41 > 0:35:45I'd say it was sustained three, four weeks ago.
0:35:45 > 0:35:48So, I got it when your colleague put me in a headlock?
0:35:48 > 0:35:52Oh, let's not jump to conclusions. Do you play any sports?
0:35:52 > 0:35:54Have you had other accidents recently?
0:35:54 > 0:35:56I don't mean to make a fuss, but it's pretty obvious.
0:35:56 > 0:35:59My neck has been hurting for exactly three weeks,
0:35:59 > 0:36:01which is exactly the time since I was last here
0:36:01 > 0:36:04- and, today, it's made me have a crash.- OK, let's hang on here.
0:36:04 > 0:36:06All I want to know is what she's done to me. Is that too much to ask?
0:36:06 > 0:36:09As I have already said, the fracture's already healed,
0:36:09 > 0:36:12so we just need to avoid any excessive movement,
0:36:12 > 0:36:15get you into a collar, immobilise your neck.
0:36:15 > 0:36:18Truss me up. Pump me full of drugs.
0:36:18 > 0:36:20- Think that'll keep me quiet? - Trust me, I'm here to help.
0:36:20 > 0:36:24I don't trust any of you. No, no, no, no.
0:36:24 > 0:36:26I need to think. This is no good.
0:36:32 > 0:36:36Look, all I'm saying is there's no concrete evidence against him.
0:36:36 > 0:36:38He was in the house, he took her ring.
0:36:38 > 0:36:40He'll tell you the full story.
0:36:49 > 0:36:50Keith wants to see you.
0:36:53 > 0:36:54He's agitated.
0:36:55 > 0:36:58He doesn't like it that I have a son.
0:36:58 > 0:37:00Well, let's not worry about him for the moment.
0:37:00 > 0:37:02The good news is, I have a more specific breakdown
0:37:02 > 0:37:06of your LFT result and your liver damage is not severe.
0:37:06 > 0:37:08We've caught the HCV in good time.
0:37:08 > 0:37:10I'll arrange an outpatient appointment for you.
0:37:10 > 0:37:14They're going to sort you out from there. You should take Ben with you.
0:37:14 > 0:37:17You think he has hep C?
0:37:17 > 0:37:20There's a slim chance you might have passed it to him in the womb.
0:37:20 > 0:37:23Transmission is very infrequent, though,
0:37:23 > 0:37:25and there are a lot of factors in play.
0:37:25 > 0:37:28This is not turning out to be a very good day.
0:37:28 > 0:37:31And Keith will need to be tested, too.
0:37:31 > 0:37:33Tested for what?
0:37:35 > 0:37:38Your hand. To test that it's better.
0:37:38 > 0:37:41Don't lie to me.
0:37:46 > 0:37:48I have hepatitis C.
0:37:48 > 0:37:52There's a slim chance that Tania might have passed it on to you,
0:37:52 > 0:37:55but if she has, it can be tested.
0:37:55 > 0:37:59That's a druggy's disease? Have you infected me?
0:38:00 > 0:38:02Is that what you are?
0:38:02 > 0:38:07I used to have a drug problem. It was a long time ago.
0:38:07 > 0:38:11Not here. Thailand and Morocco.
0:38:13 > 0:38:16I wanted a fresh start. Not a single parent with hepatitis.
0:38:16 > 0:38:19- Don't touch me!- Keith. - You get away from me.
0:38:21 > 0:38:22You said that you loved me.
0:38:42 > 0:38:47OK, Doris, this should see you right until theatre are ready for you.
0:38:47 > 0:38:49I'm going off shift now,
0:38:49 > 0:38:53but you're going to be looked after by a lovely nurse called Scarlett.
0:38:53 > 0:38:56Has anyone seen Jack? Where have they taken him?
0:38:56 > 0:39:01- Mum, Jack's dead.- Where's Jack? - A long time ago.
0:39:01 > 0:39:04- Where is he? Where?- Mum. Come on.
0:39:04 > 0:39:07No, please don't, Doris, you need to calm yourself down, love.
0:39:07 > 0:39:08I've got to find him.
0:39:08 > 0:39:13- Get off me.- Mum, please. Mum. - Let me go. Get off me.- Mum, please.
0:39:13 > 0:39:15Argh!
0:39:16 > 0:39:19Can I have some help in here?
0:39:19 > 0:39:21What's happening? Mum, Mum, please.
0:39:21 > 0:39:26- She's hypoxic. Let's get her re-attached.- No, no, no, no. Mum.
0:39:26 > 0:39:28- Get here into Resus straight away. - What's happening?
0:39:28 > 0:39:29MACHINE BEEPS
0:39:29 > 0:39:30Mum!
0:39:31 > 0:39:35No, don't take her, please, don't take her, don't take her.
0:39:36 > 0:39:37It's OK.
0:39:37 > 0:39:40SHE CRIES
0:39:48 > 0:39:50Oi!
0:39:56 > 0:39:58- You coming in?- No.
0:39:58 > 0:40:02- You need that leg seen to. - I don't care.
0:40:02 > 0:40:05You limp away and then what? Keep looking over your shoulder?
0:40:05 > 0:40:10Is that what your nan Rita would have wanted from you?
0:40:10 > 0:40:12It doesn't matter how hard you try to be good,
0:40:12 > 0:40:14no-one trusts people like me.
0:40:16 > 0:40:20- Let's go talk to the police. - My word against her daughter's?
0:40:20 > 0:40:24- I'll come with you. - I was there. And I've got form.
0:40:24 > 0:40:27- They'll take one look at me. - Don't go.
0:40:27 > 0:40:28You going to stop me?
0:40:30 > 0:40:31Yeah.
0:40:33 > 0:40:34I am.
0:40:36 > 0:40:39Because if you run away, you prove everyone right.
0:40:52 > 0:40:57Doctor Nicholls, the relatives you asked to see, they're over there.
0:40:57 > 0:41:00Great, thank you very much.
0:41:00 > 0:41:04- Oi, you, where's that doctor that did this to me?- Hold on.
0:41:04 > 0:41:07- She broke my neck.- You were going to hit our colleague.
0:41:07 > 0:41:09What is it with you women? You lie and you cheat.
0:41:09 > 0:41:13- Always someone else's fault.- You let that pervert in with my mother.
0:41:13 > 0:41:15She wanted to speak to him.
0:41:15 > 0:41:17And then that doctor attacked me!
0:41:17 > 0:41:20Keith, when are you going to start taking responsibility
0:41:20 > 0:41:23for your own life?
0:41:26 > 0:41:28It's ruined with Tania.
0:41:28 > 0:41:31And that's not her fault.
0:41:31 > 0:41:32Doctor Hanna.
0:41:32 > 0:41:36So, who are you going to blame now?
0:41:46 > 0:41:47Doris, can you hear me?
0:41:50 > 0:41:52Those Sats are not looking good. Has she had any more opiates?
0:41:52 > 0:41:56No, and the last dose was just a small amount of titrated morphine.
0:41:56 > 0:41:58Throwing off a lot of VE's.
0:42:00 > 0:42:03She's now got ST elevation in all the chest leads.
0:42:03 > 0:42:06Looks like a large anterior MI.
0:42:06 > 0:42:09Doris, can you open your eyes for me? Let's get her flat.
0:42:09 > 0:42:14- Is her daughter still around? - I think she's with Linda.
0:42:14 > 0:42:16Hang on, I've lost output.
0:42:16 > 0:42:19- She's arrested.- She's in VF. Let's shock her.- I'll get a de-fib.
0:42:21 > 0:42:23Hey, wait a minute, Charlie.
0:42:25 > 0:42:27No output. Still in VF.
0:42:27 > 0:42:28Charging.
0:42:29 > 0:42:32Oxygen away. Everyone, clear.
0:42:32 > 0:42:33Shocking.
0:42:36 > 0:42:39She's back in sinus rhythm. Let's check for a BP.
0:42:39 > 0:42:43- She's breathing spontaneously, and pulse, pulse is good.- OK.
0:42:43 > 0:42:47Let's lets call CCU for a bed, get ready to transfer her.
0:42:47 > 0:42:50Good work, everyone. Good work.
0:42:50 > 0:42:52I'll speak to the daughter.
0:42:54 > 0:42:58Britney, I'm really sorry, but I'm running late.
0:42:59 > 0:43:01I'll see you soon, OK?
0:43:02 > 0:43:05- Everything OK? - Yeah, just late for the kids.
0:43:05 > 0:43:07One last thing to do and I'm out of here.
0:43:13 > 0:43:14Your mum's going to be OK.
0:43:14 > 0:43:16She had a cardiac arrest, but she came through it.
0:43:16 > 0:43:19She'll be transferred to the Coronary Care Unit.
0:43:19 > 0:43:21- Right.- OK.
0:43:24 > 0:43:29Part of me wanted her to die. Does that make me a bad person?
0:43:46 > 0:43:50I owe you an apology. Several apologies.
0:43:50 > 0:43:52Hey, is this Ben?
0:43:52 > 0:43:54- How are you, young man?- Hi.- Hi.
0:43:54 > 0:43:56Mum, could you give us a second?
0:44:00 > 0:44:03Please. I've made so many mistakes.
0:44:03 > 0:44:06You're a nice man, Keith.
0:44:06 > 0:44:10And you could be special, but you're not there yet.
0:44:12 > 0:44:14I can change.
0:44:17 > 0:44:19I want to change.
0:44:27 > 0:44:31Who've I been doing all this for, anyway?
0:44:31 > 0:44:33Why do we look after people?
0:44:33 > 0:44:37Like you said, it's family. Simple as that.
0:44:37 > 0:44:40Cos we're selfish.
0:44:40 > 0:44:41Sometimes.
0:44:43 > 0:44:48We care for others, because it makes us feel better about ourselves.
0:44:48 > 0:44:50There's nothing wrong with that.
0:44:50 > 0:44:53If you're helping someone else at the same time.
0:44:58 > 0:45:00I still don't know what to do.
0:45:03 > 0:45:05I feel so guilty.
0:45:05 > 0:45:07You're not a professional.
0:45:07 > 0:45:09You've never had the time or resources
0:45:09 > 0:45:12to cope with a situation like this.
0:45:12 > 0:45:14And, I'm sorry, but it's going to be harder now.
0:45:18 > 0:45:20Would you like me to help you research a care home?
0:45:20 > 0:45:22I know them all inside out.
0:45:34 > 0:45:36I think she may have caused a cervical fracture.
0:45:36 > 0:45:40I mean, it was three weeks ago, timing's consistent.
0:45:40 > 0:45:45- Stable? No neurological changes? - No, but it could have been serious and that's all he's bothered about.
0:45:45 > 0:45:49Why? Is he the type to make something of this?
0:45:51 > 0:45:53OK. We take pre-emptive action.
0:45:53 > 0:45:58We invite him in, get them to sit down together. Sort this out.
0:46:03 > 0:46:07- They'll want to talk to you as soon as you're out of theatre.- Great(!)
0:46:09 > 0:46:12Jack, my darling.
0:46:12 > 0:46:14- Mum, I told you... - No, no, no, no,
0:46:14 > 0:46:17this isn't the time to get worked up.
0:46:17 > 0:46:25Listen to me, Doris, I'll come back and finish the garden when you're better, OK?
0:46:25 > 0:46:30- But until then, your daughter Sandra....- Our daughter.- Yeah.
0:46:30 > 0:46:36Now, I know she can be a bit of a nuisance, but she does her best
0:46:36 > 0:46:41- and I need you to look after her, OK?- I will. She's a lovely girl.
0:46:52 > 0:46:56- Thank you. Did you push her over?- No.
0:46:58 > 0:47:00But I'm sorry I took her ring.
0:47:01 > 0:47:02Truly.
0:47:02 > 0:47:04I wasn't very well brought up.
0:47:07 > 0:47:09Are you still going to press charges?
0:47:09 > 0:47:11He says he didn't do it and I believe him.
0:47:14 > 0:47:17I hope your hand and leg get better.
0:47:24 > 0:47:25Britney!
0:47:27 > 0:47:29Joe!
0:47:29 > 0:47:31Britney!
0:47:31 > 0:47:32You all right?
0:47:37 > 0:47:39- I am so sorry.- Are you?
0:47:40 > 0:47:42Hey, be nice.
0:47:42 > 0:47:45Oh, Joe, what happened?
0:47:45 > 0:47:48I told you they were hassling him. This idiot really smacked him up.
0:47:48 > 0:47:50There was blood everywhere.
0:47:50 > 0:47:52You should see the other guy, though, eh?
0:47:52 > 0:47:54You can tell her about it later.
0:47:54 > 0:47:57You two want to go and sit in the car? Keep warm. See you later.
0:47:57 > 0:48:03- You came to collect them? - You had your hands full.
0:48:03 > 0:48:06- It's on my way home, anyways. - No, it's not.
0:48:06 > 0:48:08Don't beat yourself up about it, Linda.
0:48:08 > 0:48:10It's not like it was a difficult day. It was ordinary.
0:48:10 > 0:48:12Come on, it was your first day.
0:48:12 > 0:48:15I'm going to keep getting this wrong.
0:48:15 > 0:48:18Look, everyone's here for you.
0:48:18 > 0:48:22Lenny, I'm not cut out for this and it's not fair.
0:48:22 > 0:48:24It's not fair on them.
0:48:24 > 0:48:29You're family, Linda. That's what they need.
0:48:29 > 0:48:32It'll be different tomorrow, it'll be better, trust me.
0:48:32 > 0:48:34Just don't give up, all right?
0:48:35 > 0:48:37Well, thanks.
0:48:37 > 0:48:38See you later.
0:48:48 > 0:48:51Subtitles by Red Bee Media Ltd
0:48:51 > 0:48:54E-mail subtitling@bbc.co.uk