Family Matters

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0:00:36 > 0:00:38RADIO ON

0:00:39 > 0:00:42BABY GURGLES

0:00:53 > 0:00:54KNOCKING

0:00:54 > 0:00:56Jade!

0:01:00 > 0:01:01Jade!

0:01:11 > 0:01:12Ben!

0:01:13 > 0:01:17Hi, it's Dr Hanna for Mr Hanssen.

0:01:17 > 0:01:19What, all day?

0:01:19 > 0:01:22Did you send me this email about the hospital radio?

0:01:23 > 0:01:27I mean, really, ten minutes' notice?

0:01:27 > 0:01:30No, it's the first I've heard about this.

0:01:31 > 0:01:37Well, no, I didn't. Yes. No, no. Yeah, OK, thank you. Bye-bye.

0:01:39 > 0:01:43- There you go.- Look at this. This is a memo off Hanssen.

0:01:43 > 0:01:45He wants some DJ type knocking about with us all day.

0:01:45 > 0:01:48"Friend of the family."

0:01:48 > 0:01:52Translates, "daughter of one of your golf buddies".

0:01:52 > 0:01:55Would all staff make themselves available

0:01:55 > 0:01:57for on-air interview as necessary?

0:01:57 > 0:01:59Didn't know they had a hospital radio station?

0:01:59 > 0:02:02- Yeah, wait till you hear their motto.- Killing me softly with your song?

0:02:02 > 0:02:05I get knocked down but I get up again!

0:02:05 > 0:02:06What happened?

0:02:06 > 0:02:10What do you think happened? I'm behind on payments.

0:02:10 > 0:02:12That'll need stitching for starters.

0:02:12 > 0:02:15Just tell them you need a bit more time.

0:02:15 > 0:02:17BABY CRIES

0:02:17 > 0:02:21- Not now, Jess. - It's all right, baby. Daddy's here...

0:02:27 > 0:02:30I got a right kicking in the ribs and all.

0:02:30 > 0:02:32What happened to your hand?

0:02:32 > 0:02:35- They poured acid on it. - Oh, Ben.

0:02:35 > 0:02:37I need to go to hospital and get fixed up

0:02:37 > 0:02:40No. I'll look after you.

0:02:40 > 0:02:42I loves you, Jade. But with all respect, girl,

0:02:42 > 0:02:46it's as much as you can do, warm baby milk, let alone look after me.

0:02:46 > 0:02:51It's difficult. I'm so tired all of the time.

0:02:51 > 0:02:52She needs a lot of looking after.

0:02:52 > 0:02:56If you didn't smoke the profits, we wouldn't be having this conversation.

0:02:56 > 0:02:59It helps me relax. I need sleep too.

0:02:59 > 0:03:01We can't stay here.

0:03:01 > 0:03:04They want a grand by 7pm and they know where we live.

0:03:04 > 0:03:07You going to drive me to hospital? I'll go in, get patched up.

0:03:07 > 0:03:09No. They'll want to involve the police.

0:03:09 > 0:03:11No. They only do that for gunshot wounds.

0:03:11 > 0:03:13I'll tell them I got mugged, didn't see who.

0:03:13 > 0:03:15- But where are we going to go? - I'll think of something.

0:03:29 > 0:03:31- Isn't that Robbie Williams over there?- Where?

0:03:31 > 0:03:33Hi. How can I help?

0:03:33 > 0:03:35Danni Barclay, Holby Hospital Radio.

0:03:35 > 0:03:37I have an appointment with Zoe Hanna.

0:03:37 > 0:03:42Oh, right. I'll let her know you're here. Loving that T-shirt.

0:03:42 > 0:03:45- Thanks. - That's Frank Miller era, isn't it?

0:03:45 > 0:03:47You know your graphic novels.

0:03:49 > 0:03:50Wow!

0:03:50 > 0:03:54Noel loves comics, bless him. He's got more comics than friends.

0:03:54 > 0:03:58Zoe. Sorry, Zoe. It's Danni Barclay here to see you at reception.

0:03:59 > 0:04:02Do you realise this is it, our final week as students?

0:04:02 > 0:04:04I know! I'm dreading the interviews next week.

0:04:04 > 0:04:06Say hello before you go.

0:04:06 > 0:04:09I'd like to show you my collection of Spider-Man collectibles.

0:04:09 > 0:04:12I've got the entire series one, two and three trading cards set.

0:04:12 > 0:04:14- I will. - All right. There you go.

0:04:14 > 0:04:17Did you just chat a girl up talking about a cartoon series?

0:04:17 > 0:04:19We can't all play the "I'm a doctor" card.

0:04:19 > 0:04:21Hi, I'm Danni Barclay, Holby Hospital Radio.

0:04:21 > 0:04:24You'll have to walk with me. Tess!

0:04:24 > 0:04:27This spreadsheet says that we overspent on locums last month.

0:04:27 > 0:04:30- Could you take a look? - OK, leave it with me.

0:04:30 > 0:04:32Oh, Wayne.

0:04:32 > 0:04:35I thought it would be good to interview you about your role as Clinical Lead.

0:04:35 > 0:04:38Oh, it's just paperwork really.

0:04:39 > 0:04:41Oi. Larry.

0:04:41 > 0:04:44I warned you last time, any lip and we won't treat you here.

0:04:44 > 0:04:46You'll get your sandwich and your tea,

0:04:46 > 0:04:48but you let Linda and Robyn look after you.

0:04:48 > 0:04:51- Understand?- Yes, Doc. - Now behave.

0:04:51 > 0:04:55So I guess you must get some patients in here on a regular basis?

0:04:55 > 0:04:57- People you get to know? - Yeah, we call them frequent flyers.

0:04:57 > 0:04:59Frequent flyers, that's good.

0:04:59 > 0:05:01The NHS should issue loyalty cards.

0:05:01 > 0:05:04We do. They're called repeat prescriptions.

0:05:04 > 0:05:06- Staff Nurse Lloyd Asike this is Danni...- Barclay.

0:05:06 > 0:05:09From the hospital radio. She's with us all day.

0:05:11 > 0:05:13Lloyd.

0:05:13 > 0:05:17- Maybe I could interview you later. - Cool. Sure.

0:05:17 > 0:05:19Lloyd? Sam's patient in resus, who is it?

0:05:19 > 0:05:21Middle-aged man, just out of hospital VF arrest.

0:05:23 > 0:05:24Oh, excuse me!

0:05:27 > 0:05:30OK, stop. Still no output.

0:05:30 > 0:05:31How long?

0:05:31 > 0:05:34We've done two rounds of CPR, not much of an end tidal.

0:05:34 > 0:05:37We'll do a couple more cycles, but if there's nothing changed

0:05:37 > 0:05:38we have to think about stopping.

0:05:38 > 0:05:40Yeah, sounds reasonable.

0:05:40 > 0:05:43Let me know if you get him back and then we can start cooling.

0:05:43 > 0:05:45- How are things, Tash?- Good, thanks. - Great.

0:05:47 > 0:05:51- Ah, Mac, thank you. - All part of the service, Doc.

0:05:51 > 0:05:54It all seems so calm in there.

0:05:54 > 0:05:58Yeah, that's because he's intubated. If he wasn't, it's a different story.

0:05:58 > 0:06:01Argh! Argh!

0:06:01 > 0:06:03That's what I mean.

0:06:05 > 0:06:06Ah, Zoe, it's fine.

0:06:06 > 0:06:09I can amortise costs over my budget from last month.

0:06:09 > 0:06:12- One day I'll get the hang of this. Thank you, Tess.- My pleasure!

0:06:12 > 0:06:15Ah, Louise. This is Danni from the Hospital Radio.

0:06:15 > 0:06:18- Can you look after her?- Want to talk to a receptionist?- Sure.

0:06:18 > 0:06:20I don't mean me. Wait there. I'll find Noel.

0:06:22 > 0:06:24But you know how nosey doctors are!

0:06:24 > 0:06:27The moment Jess makes a noise they'll want to check her over.

0:06:27 > 0:06:30Next thing you know we're all caught up in the system

0:06:30 > 0:06:34and we'll have doctors and social workers and health visitors all over us.

0:06:34 > 0:06:35We already have a health visitor.

0:06:35 > 0:06:37Wasn't she supposed to visit yesterday?

0:06:37 > 0:06:41- She didn't turn up.- She didn't turn up or you didn't answer the door?

0:06:43 > 0:06:45Solicitor's next, Dad.

0:06:45 > 0:06:49- You have to sign that paperwork. Did you bring it with you?- Bring what?

0:06:49 > 0:06:52- The papers. - Yes. They're on the kitchen table.

0:06:52 > 0:06:53Oh, Dad!

0:06:53 > 0:06:54Ooh!

0:06:54 > 0:06:58- Dad!- Ow!- Are you OK?

0:06:58 > 0:06:59Dad!

0:06:59 > 0:07:03CAR HORNS BLARE AND BRAKES SQUEAL

0:07:03 > 0:07:06- Who does she think she is? - Stay calm.

0:07:06 > 0:07:08Hell, What's wrong with her?

0:07:08 > 0:07:10Dad! Dad!

0:07:11 > 0:07:13Leave it, Jade.

0:07:14 > 0:07:16Jade, leave it.

0:07:18 > 0:07:19It's all right, baby.

0:07:19 > 0:07:21I've got me kid in here!

0:07:21 > 0:07:24- You're going to kill somebody. - Jade, slow down.- Get off the road.

0:07:26 > 0:07:28It's all right, Dad. It's all right.

0:07:28 > 0:07:31- I'm having words with her.- No.

0:07:43 > 0:07:45Dad! We've got to get out.

0:07:47 > 0:07:48Oh, my goodness!

0:07:55 > 0:07:57Put it out! Put it out!

0:08:07 > 0:08:09CAR ALARM WAILS

0:08:09 > 0:08:11She's trapped. I've got to get her out of there.

0:08:11 > 0:08:13No, Ben. We've got to go.

0:08:13 > 0:08:16- Stay with Jess.- Ben!- Stay here.

0:08:30 > 0:08:33- Let's get you out. - Get my dad. Get my dad out.

0:08:35 > 0:08:37Come on, mate.

0:08:38 > 0:08:42Over. Come on. Come on.

0:08:42 > 0:08:43- No.- But why not?

0:08:45 > 0:08:48We already spend all day clearing up mess as it is.

0:08:48 > 0:08:49We're not going home to that.

0:08:49 > 0:08:52- Apart from a bit of skin, they don't make any mess.- No.

0:08:52 > 0:08:53- Come on. Just a small one.- No.

0:08:53 > 0:08:56Well, I had one when I was a kid. Made me happy.

0:08:56 > 0:08:59Jeff. We've already got a dog. We're not having a pet snake.

0:08:59 > 0:09:03- RADIO:- 'Holby Control to 3006, emergency call, RTC and explosion

0:09:03 > 0:09:06'involving several vehicles at Wicks Garage, Thorn Road.

0:09:06 > 0:09:08'Incident Officer en route. Over.'

0:09:08 > 0:09:11- That'll be Thorn Road over there, then.- Nice.

0:09:11 > 0:09:13SIREN BLARES

0:09:17 > 0:09:18Ben, be careful.

0:09:23 > 0:09:25Get back. Get all those people back.

0:09:25 > 0:09:28This whole thing could go up. Just get back.

0:09:28 > 0:09:29It could all go up!

0:09:29 > 0:09:33My baby. My baby. Please, someone get her out!

0:09:33 > 0:09:36OK, darling.

0:09:37 > 0:09:38Oh, no. Maggie!

0:09:38 > 0:09:39Is she OK?

0:09:39 > 0:09:41Mags.

0:09:41 > 0:09:44Mags. Mags, it's Jeff.

0:09:44 > 0:09:46- Please get her out.- I'm trying.

0:09:46 > 0:09:49OK, all right. All right, I'm here. It's Jeff, sweetheart.

0:09:49 > 0:09:53- Is she OK?- What's her name, darling? - Jess.- Jess.

0:09:53 > 0:09:55- All right. Are you Jess's dad? - Yeah.

0:09:55 > 0:09:57Right, come here for me, sweet. Sit down there.

0:09:57 > 0:10:00There we go. That was brave of you, Dad.

0:10:00 > 0:10:02It was stupid, but it was brave.

0:10:02 > 0:10:05Right. 3006 to control.

0:10:05 > 0:10:07Request four ambulances at Wicks garage.

0:10:07 > 0:10:09We've got at least four confirmed casualties,

0:10:09 > 0:10:10several walking wounded.

0:10:10 > 0:10:13The area's open...

0:10:13 > 0:10:14EXPLOSION

0:10:14 > 0:10:17Dix! Dix, I need some help here.

0:10:17 > 0:10:18All right, love.

0:10:19 > 0:10:20Come on.

0:10:21 > 0:10:25- It's my sister.- Your sister? - My sister, yeah. That's my dad.

0:10:26 > 0:10:28- What, Billy?- Billy, yeah.

0:10:32 > 0:10:35Can you hear me, sweetheart? Billy?

0:10:35 > 0:10:38- Pulse is steady at 70. - It's my chest.

0:10:38 > 0:10:42Right, OK. Let's have a little look, eh. Query seat belt injury.

0:10:42 > 0:10:45There could be damage to internal organs.

0:10:45 > 0:10:49Right, Jeff we need to prioritise. I'm going to take Billy in first.

0:10:49 > 0:10:50OK, yeah, I'm not leaving her

0:10:50 > 0:10:55Babe, you're not thinking straight. His GCS is 12, query chest injury.

0:10:55 > 0:10:58- We need to prioritise this patient. - I'm thinking just fine. I'm not leaving her.

0:10:58 > 0:11:02The cavalry's here. Come on, mate. You know I'm right.

0:11:02 > 0:11:05- My Ben was a hero. He should get in the ambulance.- Jade.

0:11:05 > 0:11:07I know, and I'll make sure everybody knows, all right?

0:11:07 > 0:11:09Just stand back. Give us some room.

0:11:10 > 0:11:14Let's get him up. One, two, three.

0:11:16 > 0:11:18Noel will be more than happy to talk to you.

0:11:18 > 0:11:23Of course. So how long have you worked at the radio station?

0:11:23 > 0:11:26It's not really work. It's a volunteer thing.

0:11:26 > 0:11:28But I'm applying for a journalism course.

0:11:28 > 0:11:31If I can get some real stories I'll be more likely to be accepted.

0:11:31 > 0:11:35Cool. You'll get good stories here. There's always stuff going wrong.

0:11:35 > 0:11:37- Really? Like what? - For instance, last week the...

0:11:37 > 0:11:39Vending machine ran out of crisps,

0:11:39 > 0:11:42there were no teaspoons in the staff room.

0:11:42 > 0:11:44Noel, can you find Big Mac? I need him in resus.

0:11:44 > 0:11:46Of course. Excuse me.

0:11:48 > 0:11:50Right, this is Billy Collier.

0:11:50 > 0:11:53He's been involved in an RTC at a petrol station.

0:11:53 > 0:11:55Brief loss of consciousness, smoke exposure.

0:11:55 > 0:11:59GCS has been 12 throughout. He's complaining of chest pain.

0:11:59 > 0:12:03Query seat belt injury, concerned about intra-abdominal and chest injuries.

0:12:03 > 0:12:06Plus he's my dad. OK, it's my dad.

0:12:06 > 0:12:07Let's pull out a bed.

0:12:07 > 0:12:11Pulse 70, BP 140 over 70, sats are 94%.

0:12:11 > 0:12:15I've given him ten of morphine and I've got a litre of saline going.

0:12:15 > 0:12:19Right, let's get him over on three, please. One, two, three.

0:12:20 > 0:12:23There are five coming in, including a baby.

0:12:23 > 0:12:26One of the others is Jeff's sister. This way, babe.

0:12:26 > 0:12:28I don't know what I'm doing here. We should get Mags.

0:12:28 > 0:12:32Yeah, yeah - she'll be on her way. Let them get on with it. They know what they're doing.

0:12:32 > 0:12:33He's moving air OK.

0:12:35 > 0:12:40Bilateral chest expansion with sats of 96 on oxygen. BP?

0:12:40 > 0:12:42Just measuring now.

0:12:42 > 0:12:45Some chest and abdominal tenderness.

0:12:45 > 0:12:47Can we do some bloods please? Cross match four units.

0:12:47 > 0:12:51And can we get hold of the radiologist for a trauma CT?

0:12:51 > 0:12:54BP is 160 over 80, pulse 88.

0:12:54 > 0:12:56Good air entry, no sign of a pneumothorax.

0:12:58 > 0:13:01My sister's coming in next. She was in the car with him.

0:13:01 > 0:13:04Margaret. Maggie, 52 years old, she's got a dislocated left elbow

0:13:04 > 0:13:07and she's on non-steroids for her arthritis. What?

0:13:07 > 0:13:09I'm standing you down. You're no longer on duty.

0:13:09 > 0:13:12Can I get another line in, please. And a litre of saline?

0:13:13 > 0:13:16- Shall we get Jamie or something? - This is your dad?

0:13:16 > 0:13:20- Who are you?- Danni Barclay. Holby Hospital Radio.

0:13:20 > 0:13:23- Doing a feature on the ED.- Not now, love.- This must be terrible for you!

0:13:23 > 0:13:25- Did you realise when you got the 999 call- Seriously?

0:13:25 > 0:13:28Big Mac can you sort this woman out, please?

0:13:28 > 0:13:31Ah, the young lady from the radio station.

0:13:31 > 0:13:33If you want to know how this hospital works from top to bottom,

0:13:33 > 0:13:36I suggest you have a chat with me.

0:13:36 > 0:13:37And while we're at it, come this way.

0:13:37 > 0:13:39Perhaps I could show you the peace garden.

0:13:39 > 0:13:41It's very nice this time of the year,

0:13:42 > 0:13:45Jamie, can I have a word?

0:13:46 > 0:13:48Listen, I'm sorry to have to tell you this,

0:13:48 > 0:13:50but Grandad and Aunt Mags have been in an accident.

0:13:50 > 0:13:54- It's all right, love, your grandad's here.- He's here?

0:13:54 > 0:13:55Yeah, he's in resus.

0:13:57 > 0:14:02He's fine. He's a little bit dazed and confused, but you know Billy. Could be his dementia.

0:14:02 > 0:14:04Mags is on her way in now.

0:14:04 > 0:14:06We can't. What do we do?

0:14:06 > 0:14:10Nothing, really, mate. I think you need to call your dad.

0:14:10 > 0:14:13Yeah. Yeah, of course.

0:14:13 > 0:14:17I just heard. I'm so sorry. I didn't know they were family.

0:14:17 > 0:14:21Jamie, I've called in a bank nurse. So take as much time as you need.

0:14:21 > 0:14:24You OK? If there's anything I can do. Anything, just say.

0:14:25 > 0:14:26Thanks.

0:14:27 > 0:14:29Thanks.

0:14:31 > 0:14:36Most people think that the doctors run the hospital, but no, no, no, no, no.

0:14:36 > 0:14:41Everything would go ti... Well, would go wrong if it was left to them.

0:14:41 > 0:14:45And the reason why? They never leave the ED, you see.

0:14:45 > 0:14:48The porters, we're up and down those stairs all day.

0:14:48 > 0:14:52You go from ED to the wards, from the wards to labs and back again.

0:14:52 > 0:14:59Resus, X-ray, osteopathy, neurosurgery. No, no, we see it all.

0:14:59 > 0:15:03Take, for example, a back-up at the CT scanner

0:15:03 > 0:15:08or a staff shortage in bloods, we are always the first to know.

0:15:08 > 0:15:09Mac!

0:15:09 > 0:15:11See, you've got to keep your finger on the pulse.

0:15:11 > 0:15:13Mac!

0:15:13 > 0:15:15You've got to be aware of what is going on at all times.

0:15:15 > 0:15:17MAC!

0:15:17 > 0:15:18Ah, sorry.

0:15:22 > 0:15:26- Maggie! Maggie. - Get her through to resus, please.

0:15:26 > 0:15:29- Linda, Robyn. - Maggie, it's Jeff. Jamie's here. - OK, bed one please, guys.

0:15:29 > 0:15:31Smoke inhalation at the scene.

0:15:31 > 0:15:34No obvious external injuries, but some respiratory wheeze.

0:15:34 > 0:15:36We need to triage the parents, please.

0:15:36 > 0:15:39- Nearly there.- Ben turned out to be a bit of a hero. Saved Jeff's dad.

0:15:39 > 0:15:41OK, well let me take her, give her a once-over.

0:15:41 > 0:15:44Let's get her over on my count. One, two, three.

0:15:44 > 0:15:47I've got her. I'll get the bag. Just watch your hand there.

0:15:47 > 0:15:50Go with Linda and Robyn. I'll come and find you.

0:15:50 > 0:15:52Get another line in and do FBCs,

0:15:52 > 0:15:55U's and E's and a Venus blood gas.

0:15:55 > 0:15:57There you go.

0:15:57 > 0:15:59Mags, how are you, mate?

0:15:59 > 0:16:02Jeffrey, what happened? Have you done your homework?

0:16:02 > 0:16:05- Can I do anything?- It's my sister. She was in the car with Billy.

0:16:05 > 0:16:07- OK - Jamie, Jeff - I've got it. - Right, come on, boys. Let's go.

0:16:07 > 0:16:09There's still some wheeziness.

0:16:09 > 0:16:13Let's give her 2.5 of salbutamol. OK. I'm not being mean. I'm sorry.

0:16:13 > 0:16:14Hello, Maggie, I'm Sam.

0:16:14 > 0:16:16Query dislocated left elbow, Sam.

0:16:16 > 0:16:17Jeff, I've got it!

0:16:17 > 0:16:19Let Sam deal with it.

0:16:19 > 0:16:24- I was shopping. - What's the last thing you remember?

0:16:24 > 0:16:25Getting in the car?

0:16:25 > 0:16:28There's no external injuries or obvious fractures.

0:16:28 > 0:16:30Let's just keep an eye on her.

0:16:30 > 0:16:32Right, can I get a CT of the neck and head, please.

0:16:32 > 0:16:37Let's X-ray the elbow. If it's dislocated, we can reduce it here.

0:16:37 > 0:16:41I'll leave this gel bag on while we organise an X-ray for you.

0:16:41 > 0:16:44- Can you sort that out, Robyn? - Of course.

0:16:44 > 0:16:48- How's Jess doing? Can we see her? - Yeah, as soon as I've fixed you up.

0:16:48 > 0:16:52But I can speak to the doctor now, see how she is.

0:16:54 > 0:16:56I'll be back in a sec.

0:16:56 > 0:16:59I don't like this. We could have killed those people.

0:16:59 > 0:17:03It wasn't our fault. You saw how she was driving.

0:17:03 > 0:17:05Look. This could be good for us.

0:17:05 > 0:17:08With Jess being so young, they might want her overnight.

0:17:08 > 0:17:12- We could stay here. I could sort something in the morning.- No.

0:17:12 > 0:17:14I have another idea.

0:17:14 > 0:17:18Well, your baby's doing well, and X-ray can take you now.

0:17:18 > 0:17:21Would you like to see her? The doctor can explain everything.

0:17:23 > 0:17:26You OK? Yeah. Yeah.

0:17:26 > 0:17:30Shall I just wait for Ben, so we can both see Jess together?

0:17:30 > 0:17:33- Just go and see her, babe. - Yeah, OK.

0:17:33 > 0:17:35This way.

0:17:35 > 0:17:38- Can you take him to X-ray?- Yeah. - Thanks.

0:17:38 > 0:17:39I'll be back here, Jade.

0:17:51 > 0:17:52Hi.

0:17:52 > 0:17:56It's OK. You can hold her hand if you like.

0:17:57 > 0:17:59Yeah, yeah.

0:18:05 > 0:18:07Hello, baby.

0:18:07 > 0:18:10Now seeing as I need to observe her a little longer,

0:18:10 > 0:18:12and that she's so young, I'd like to keep her in overnight.

0:18:12 > 0:18:14Oh, no. We need to go home.

0:18:14 > 0:18:16I know it's a shock your baby being in hospital, but...

0:18:16 > 0:18:19I think Jade should have some tea, and we'll talk again.

0:18:19 > 0:18:22- Can I just go back to Ben? - Come on, I'll get you a cuppa.

0:18:25 > 0:18:28- Jeff, your brother's here. - Thanks.

0:18:33 > 0:18:35What have you done now, you stupid sod?

0:18:35 > 0:18:37I thought you were looking after him.

0:18:37 > 0:18:41I recognise you, from...Christmas.

0:18:41 > 0:18:43She has concussion. She might not understand you.

0:18:43 > 0:18:46Well, what happened? Whose fault is it?

0:18:46 > 0:18:47Who did this to you, Maggie?

0:18:47 > 0:18:50It was an accident. I'm Dixie.

0:18:50 > 0:18:53Oh, yeah, right.

0:18:53 > 0:18:56When can we get them out of here? I've got a lot of work on today.

0:18:56 > 0:18:57It's a bit more complicated than that.

0:18:57 > 0:19:00Complicated? What's complicated about it?

0:19:00 > 0:19:02It's just NHS bloody bureaucracy.

0:19:02 > 0:19:05I'd have thought you two could've cut through that.

0:19:05 > 0:19:08Suppose I'll have to sort it myself, as usual. Where's the doctor?

0:19:08 > 0:19:10Hello?

0:19:10 > 0:19:14Yo, blue eyes. Can I see me dad's doctor, please?

0:19:14 > 0:19:16Nah, nah. The paperwork's done.

0:19:16 > 0:19:20No matter what the council say, you just start pouring cement.

0:19:20 > 0:19:21Oi, love. Doctor. Chop, chop.

0:19:22 > 0:19:26Sorry, Dix. My Dad can be a bit full-on sometimes.

0:19:26 > 0:19:28Was he like this when you were kids?

0:19:28 > 0:19:31Well, he never let me beat him at Monopoly, put it that way.

0:19:31 > 0:19:33You've never beaten me either. What you trying to say?

0:19:33 > 0:19:35Do I have to do everything myself?

0:19:35 > 0:19:38PHONE RINGS

0:19:41 > 0:19:44"Solicitor."

0:19:44 > 0:19:46Hello.

0:19:46 > 0:19:49No. I'm afraid Billy's had an accident. He's in hospital.

0:19:49 > 0:19:51Can I help at all? I'm his son.

0:19:53 > 0:19:56Shall I just get him to give you a call when he can? Yeah?

0:19:56 > 0:19:58Yeah, bye. Yeah. Solicitor.

0:19:58 > 0:20:00Billy had an appointment today.

0:20:00 > 0:20:03- He was supposed to sign his will or something.- Sign what?- His will.

0:20:03 > 0:20:07Nah. He did that about three years ago. I helped him sort it.

0:20:07 > 0:20:12So why's Maggie driving him to the solicitor to change his will?

0:20:12 > 0:20:13Are you the doctor?

0:20:13 > 0:20:16Yes, I'm Martin Ashford. I'm very sorry about what's happened.

0:20:16 > 0:20:19Why is he still lying here, eh? Ain't we got a private room?

0:20:19 > 0:20:22And Maggie, too. After all, it's family, isn't it?

0:20:22 > 0:20:24This is resus. They need to stay here

0:20:24 > 0:20:27till we're confident they've improved enough to move to a ward.

0:20:27 > 0:20:29Don't flannel me, mate. If you ain't got the beds, just say so.

0:20:29 > 0:20:33How much is it going to cost to make sure they don't end up on trolleys in the corridor?

0:20:33 > 0:20:35I can assure you, they won't be ending up...

0:20:35 > 0:20:36Yeah, what news?

0:20:36 > 0:20:40- I'm sorry about my brother. - Don't worry about that, Jeff.

0:20:40 > 0:20:43Test results are back in. Let's have a word outside.

0:20:43 > 0:20:45Do I have to do everything myself?

0:20:49 > 0:20:54- Yeah, thanks.- I imagine you're grateful towards the young man who helped at the scene.

0:20:54 > 0:20:56- What the hell is this? - Who are you?

0:20:56 > 0:21:01Danni Barclay, Holby Hospital Radio. Dr Ashford, isn't it?

0:21:01 > 0:21:03I was hoping to get an interview with you too.

0:21:03 > 0:21:05Mr Hanssen said senior staff would be happy to talk.

0:21:05 > 0:21:07I'm a bit busy right now, sorry.

0:21:07 > 0:21:08You're in the way here.

0:21:08 > 0:21:13I've got a minute if you want one? I suppose as a radio DJ you'll want to know about music tastes.

0:21:13 > 0:21:16Well, I like ska. In fact I used to be in a band. We gigged in Germany.

0:21:16 > 0:21:20- You made it in Germany? - Well, we made it TO Germany...

0:21:20 > 0:21:22It shouldn't be allowed. There's people sick in here.

0:21:22 > 0:21:26- Jeff.- Sam. This is my brother, Richard.

0:21:26 > 0:21:29Dr Nicholls. I'm treating your sister.

0:21:29 > 0:21:32Margaret's suffering from concussion and a dislocated elbow.

0:21:32 > 0:21:35I'm very confident we can manipulate the elbow back into place here

0:21:35 > 0:21:40once she's fully orientated. CT scans and neck X-rays have all come back clear

0:21:40 > 0:21:43but I'm keeping her on half-hourly neuro obs until she's more aware.

0:21:43 > 0:21:45Yeah, all right. What about me dad?

0:21:45 > 0:21:48He's had a minor stroke sometime in the last few weeks.

0:21:48 > 0:21:49It came up in his CT scan.

0:21:49 > 0:21:53I think he's declining faster than he's letting on to you.

0:21:53 > 0:21:56It's not unusual. He's not in the best of health.

0:21:56 > 0:22:00- His ECG showed ST depression, a likely non-Stemi.- What?

0:22:00 > 0:22:03So I'm concerned, with his stroke,

0:22:03 > 0:22:05his dementia and the accident,

0:22:05 > 0:22:07he's likely to go on a rapid decline.

0:22:07 > 0:22:11Did you ever discuss with him his feelings on long-term hospitalisation?

0:22:11 > 0:22:13Me? No. We're not...

0:22:13 > 0:22:16Maggie, my sister, she goes to see him every day.

0:22:16 > 0:22:18She mentioned something about assisted housing.

0:22:18 > 0:22:22- I'd like to know what else she's talking about. You know he's changing his will?- Not now, Rich.

0:22:22 > 0:22:26- Well, why didn't I know about that? - Let's just get it fixed first, eh?

0:22:26 > 0:22:30The baby's a little underweight and I'm concerned about the level of care.

0:22:30 > 0:22:33So I'm going to give the paediatricians a call to see if they can stay in overnight.

0:22:33 > 0:22:36You know, I don't think Jade's bonded with Jess.

0:22:36 > 0:22:38She might have post-natal depression.

0:22:38 > 0:22:39Yeah, OK.

0:22:39 > 0:22:41Let's get them on a ward overnight,

0:22:41 > 0:22:45let the paediatricians observe the whole family dynamic.

0:22:45 > 0:22:48- Then we'd better give social services a heads-up.- All right.

0:22:51 > 0:22:52I'm a bit worried about Maggie.

0:22:52 > 0:22:55What if she gets done for dangerous driving?

0:22:55 > 0:22:58Don't even go there. I'm sure there's a reasonable explanation.

0:23:02 > 0:23:03I recognise that number.

0:23:10 > 0:23:11That's my mum.

0:23:12 > 0:23:15He's tried ringing my mum.

0:23:15 > 0:23:16But your mum's dead.

0:23:16 > 0:23:18He likes to hear her voice.

0:23:20 > 0:23:22Dad's been paying the bill since Mum died.

0:23:22 > 0:23:26Sometimes he forgets she's gone. He leaves messages.

0:23:26 > 0:23:28What's all this about Dad's will, him changing it?

0:23:28 > 0:23:33Maggie, she deserves more, for looking after me.

0:23:33 > 0:23:35We all look after you.

0:23:35 > 0:23:38I need to sign it, Son. It's on the kitchen table.

0:23:38 > 0:23:39Go and bring it here.

0:23:40 > 0:23:42What have you been saying to the old man?

0:23:42 > 0:23:44Nothing. It was his idea.

0:23:45 > 0:23:47I told him you wouldn't like it.

0:23:47 > 0:23:49- PHONE RINGS - What is it now?

0:23:50 > 0:23:53Can I have a word?

0:23:53 > 0:23:55I'll get it, Billy.

0:23:56 > 0:24:00Look, are you listening to me?

0:24:00 > 0:24:03- Better be safe.- Can't we take her home? She'd be better off in her own bed.

0:24:03 > 0:24:06And we'll bring her straight back in if there's any problems.

0:24:06 > 0:24:09Babies are very resilient, but they're also very vulnerable.

0:24:09 > 0:24:13If anything went wrong, minutes would make the difference.

0:24:13 > 0:24:16We don't both have to stay here, do we?

0:24:16 > 0:24:18I hate leaving the flat empty.

0:24:18 > 0:24:20You know what it's like round our ends

0:24:20 > 0:24:22and you probably have to stay here anyways.

0:24:22 > 0:24:25He needs to take it easy on his ribs, but he's fine.

0:24:25 > 0:24:28The thing is, Jess is a little underweight.

0:24:28 > 0:24:31Nothing serious, but I'd like to observe you two together...

0:24:31 > 0:24:34Are you saying that I don't know how to look after my baby properly?

0:24:34 > 0:24:37I'm saying nothing of the sort. I just want to help you.

0:24:37 > 0:24:41It's fine. We'll all stay here tonight. Thank you.

0:24:41 > 0:24:44That's great. They'll get you moved to a ward soon

0:24:44 > 0:24:48and someone from plastics will come and see you, all right?

0:24:51 > 0:24:54I told you we shouldn't have come here.

0:24:54 > 0:24:57Now they're going to get the social involved.

0:24:57 > 0:24:59It's not necessarily a bad thing, Jade.

0:24:59 > 0:25:01But what if they take Jess away?

0:25:01 > 0:25:06They won't. I promise. And tonight we'll be safe here.

0:25:06 > 0:25:10Comfortable. All get a good sleep, and I'll sort something tomorrow.

0:25:13 > 0:25:14I have a solution.

0:25:18 > 0:25:20I found it.

0:25:20 > 0:25:21Found it? What does that mean?

0:25:21 > 0:25:23At the petrol station.

0:25:23 > 0:25:27It belonged to that old boy. You saved his life and he owes you.

0:25:27 > 0:25:31Look, there's only about 100 quid in here, anyways.

0:25:31 > 0:25:32But there's also this.

0:25:34 > 0:25:36His address.

0:25:36 > 0:25:38- No way. - Think about it, Ben.

0:25:38 > 0:25:42Old boy like that is going to be insured up to his eyeballs.

0:25:42 > 0:25:43I'm not going on the rob.

0:25:45 > 0:25:47It's for Jess.

0:25:51 > 0:25:53I always thought I hadn't met your brother

0:25:53 > 0:25:56because you were embarrassed about introducing me to him.

0:25:56 > 0:25:58Now I see it's the other way round.

0:25:58 > 0:26:00Yeah.

0:26:01 > 0:26:05Listen, mate, I think Ash might be right about Billy.

0:26:05 > 0:26:08We've seen enough people in his condition.

0:26:08 > 0:26:09I think we should be prepared.

0:26:11 > 0:26:14Just weird...

0:26:14 > 0:26:16seeing him so vulnerable.

0:26:17 > 0:26:21Like all the fight's gone out of him, all that meanness.

0:26:25 > 0:26:27At least he's done the right thing by Mags at last though, you know.

0:26:29 > 0:26:34She's the one who's done the running around for him the last two years, going to see him every day.

0:26:34 > 0:26:36He should sign that will. She deserves that.

0:26:39 > 0:26:42I best go. I best go and get it, eh?

0:26:42 > 0:26:45I'll go. You stay with your family.

0:26:48 > 0:26:50Thanks.

0:26:55 > 0:26:59Linda, is it OK for your couple to give a statement to the police yet?

0:26:59 > 0:27:01- Yeah, it should be OK.- Great. - This way.

0:27:08 > 0:27:10I thought you'd like Jess back.

0:27:10 > 0:27:13Hey. I'm keeping her under observation, but she's doing well.

0:27:13 > 0:27:15Come on.

0:27:18 > 0:27:20Cuddles from mum and dad are the best medicine.

0:27:22 > 0:27:25The police would like to take your statement about the crash.

0:27:25 > 0:27:27Is that OK?

0:27:27 > 0:27:30Can't we just wait till Ben gets back? He just stepped out for a smoke.

0:27:30 > 0:27:32They just need to know what you saw.

0:27:32 > 0:27:35- I need to rest. - OK, you rest up.

0:27:35 > 0:27:37Robyn, can you show them where to wait?

0:27:37 > 0:27:39- Yeah, sure.- Thanks.

0:27:49 > 0:27:53- I'm guessing you're doing the same thing I am. - What's that?

0:27:53 > 0:27:55Hiding from Dad?

0:27:57 > 0:27:59Yeah, something like that.

0:28:01 > 0:28:04Um... I'm sorry about...

0:28:05 > 0:28:08Oh, come on, mate, don't apologise. It's not your fault, is it?

0:28:08 > 0:28:12He's just a chip off the old block, isn't he?

0:28:12 > 0:28:13Very much Billy's son.

0:28:15 > 0:28:18Billy was like Dad? To me he's always been...

0:28:20 > 0:28:21..Grandad.

0:28:24 > 0:28:26Yeah.

0:28:26 > 0:28:30No, he's a...different generation.

0:28:30 > 0:28:32Old school.

0:28:33 > 0:28:36Maggie knows how to handle him, though.

0:28:36 > 0:28:37Yeah, Dad too.

0:28:39 > 0:28:43Do you know why he sent me to all those boxing lessons when I was a kid?

0:28:43 > 0:28:46He said it would make a man out of me.

0:28:50 > 0:28:54Listen, Jamie, he'll come around, you know.

0:28:54 > 0:28:56He just needs time.

0:28:57 > 0:28:59No, I don't think he will.

0:29:02 > 0:29:04We've all pretty much known I was gay since my early teens.

0:29:05 > 0:29:09A decade later, and he doesn't even acknowledge it.

0:29:10 > 0:29:12It's like he's ashamed.

0:29:15 > 0:29:18He never asks me about my job or my life.

0:29:19 > 0:29:24All he asks is when am I going to start boxing again?

0:29:26 > 0:29:28I think it was the only thing he ever approved of.

0:29:30 > 0:29:32Yeah.

0:29:32 > 0:29:35Well, I guess it was important to him, you know.

0:29:35 > 0:29:38You'd think that today, of all days, he'd be pleased about what we do,

0:29:38 > 0:29:42but he just can't help himself, can he?

0:29:45 > 0:29:46No.

0:29:48 > 0:29:53It's his loss though, eh? It's not ours.

0:29:55 > 0:29:57Yeah.

0:29:57 > 0:29:59I'm going to check how the patients are getting on.

0:29:59 > 0:30:01- OK, mate.- See ya.

0:30:01 > 0:30:04- Jamie?- Yeah.

0:30:05 > 0:30:08We are all very proud of you, you know?

0:30:09 > 0:30:12Me and Dix and Mags.

0:30:12 > 0:30:14Very proud.

0:30:16 > 0:30:20And your dad, well, he'll just...come round.

0:30:22 > 0:30:24Thanks, Uncle Jeff.

0:30:36 > 0:30:39Aunt Maggie, do you remember who the Prime Minister is?

0:30:39 > 0:30:43If you tell me it's still that David Cameron, I'd rather have concussion again.

0:30:43 > 0:30:45Yeah, she's definitely on the mend.

0:30:45 > 0:30:48Good. I'll see about getting you a bed sorted out in cubicles.

0:30:48 > 0:30:49How's Dad doing?

0:30:49 > 0:30:52Well, I'm not ready for the Last Rites yet, love.

0:30:52 > 0:30:55Oh, Dad. Never really understood that anyway.

0:30:55 > 0:30:58"Do you renounce the devil and all his works?"

0:30:58 > 0:31:01Seems to be a bit late in the day to start making enemies.

0:31:01 > 0:31:04How's your swede? Do you remember anything?

0:31:04 > 0:31:07There was this young couple, they were chasing behind us.

0:31:07 > 0:31:10- They were chasing you? - I think I must have cut them up at the roundabout.

0:31:10 > 0:31:14Dad started having pains. I was distracted.

0:31:14 > 0:31:17Jeff. My wallet, Son. Mum's photo.

0:31:17 > 0:31:19Yeah, Billy.

0:31:19 > 0:31:21What did they look like?

0:31:21 > 0:31:24Oh, you know, that hoodie look. She had dark hair.

0:31:24 > 0:31:26And this couple, they were in the accident?

0:31:26 > 0:31:28Well, there was a couple there.

0:31:28 > 0:31:32But the lad, he... Billy, your wallet's not there, mate.

0:31:32 > 0:31:35I must have forgotten it.

0:31:35 > 0:31:37No, you had it. You gave me money for the parking.

0:31:37 > 0:31:40Wait a minute. Where are this couple?

0:31:40 > 0:31:42- Come on, Rich, behave yourself. - I want to talk to 'em.

0:31:43 > 0:31:46Do us a favour. Have a look for that wallet, will you?

0:31:47 > 0:31:49He definitely had it when he got back in the car.

0:32:26 > 0:32:28DOG BARKS IN DISTANCE

0:32:41 > 0:32:44Oh, the police need to talk to your patients.

0:32:44 > 0:32:46Yeah, Jade didn't want to speak to them without her boyfriend.

0:32:46 > 0:32:49I think she's got some issues.

0:32:49 > 0:32:52If I can get her to open up a bit, we might be able to help her.

0:32:52 > 0:32:54Quite the Mary Seacole.

0:32:54 > 0:32:55Who?

0:32:55 > 0:32:58- Look her up.- All right.

0:33:00 > 0:33:04- What are you looking at? - Your pink stethoscope.

0:33:04 > 0:33:06Don't suppose it matches anything else you've got on?

0:33:06 > 0:33:09No, not today.

0:33:09 > 0:33:11Oh, that's a shame.

0:33:19 > 0:33:20Excuse me.

0:33:20 > 0:33:23Are you the one who ran my dad and sister off the road?

0:33:23 > 0:33:26- Take it easy, Rich.- I don't know what you're talking about.

0:33:26 > 0:33:29- She just told us. Where's your boyfriend?- I don't know. He's...

0:33:29 > 0:33:31- Everything all right? - No. Everything is not all right.

0:33:31 > 0:33:36This young woman is responsible for putting my father and my sister into intensive care.

0:33:36 > 0:33:37I want her arrested!

0:33:37 > 0:33:39- It were an accident. - Where's Ben?

0:33:39 > 0:33:42- It's attempted murder. That's what it was.- No, please.

0:33:42 > 0:33:44Ben? I saw him leave ten minutes ago.

0:33:44 > 0:33:47- Ask her what happened. Go on, ask her.- Nothing happened, I swear.

0:33:47 > 0:33:49We're just trying to look after Jess.

0:33:49 > 0:33:53Babies cost so much money. Please don't take her away from me.

0:33:53 > 0:33:55Keep them away.

0:33:55 > 0:33:57- OK, Jade.- No-one's going to take your baby.

0:33:57 > 0:33:59Can you give her some space?

0:33:59 > 0:34:02- She's mad. Do you see? - Take it easy, Rich, for crying out loud.

0:34:02 > 0:34:04We're here to help you. We're not here to judge you.

0:34:04 > 0:34:08Linda's right, mate. We fix people here.

0:34:08 > 0:34:09That's all we do.

0:34:09 > 0:34:13Everybody judges me. They're just looking for reasons to take Jess away.

0:34:13 > 0:34:17No, we're not going to do that. We just want to help you. OK?

0:34:17 > 0:34:20Come on. Pop yourself back up on the bed, eh? We'll sort you out.

0:34:25 > 0:34:26I want Ben.

0:34:26 > 0:34:30OK, well, why don't you tell me where he is and I'll go and find him?

0:34:59 > 0:35:01PHONE RINGS

0:35:05 > 0:35:08Hello.

0:35:08 > 0:35:11Hiya, love. Yeah, I've got it.

0:35:14 > 0:35:15Say that again.

0:35:15 > 0:35:18The couple from the accident. It looks like they caused it.

0:35:18 > 0:35:21The kid's nicked Billy's wallet and he's gone to round to his house.

0:35:22 > 0:35:24So...

0:35:25 > 0:35:29Ben, the lad with multiple injuries, not much of a threat to anyone,

0:35:29 > 0:35:32he's going to knock off Billy's house?

0:35:32 > 0:35:33Yeah. You need to get out of there.

0:35:33 > 0:35:37No, I don't believe someone who behaved as bravely as I saw him do this morning would do that,

0:35:37 > 0:35:41cos anyone who'd help strangers has got to be a good man,

0:35:41 > 0:35:44a decent man, regardless of what's going on in his life.

0:35:52 > 0:35:53Hello, Ben.

0:35:57 > 0:36:00I'm sorry. I've never gone on the rob before.

0:36:01 > 0:36:02I believe you.

0:36:02 > 0:36:06It's just Jade, and Jess.

0:36:06 > 0:36:08I've got to look after 'em.

0:36:09 > 0:36:10I know.

0:36:11 > 0:36:15It was an accident this morning. A proper accident.

0:36:15 > 0:36:18Well, they do happen.

0:36:18 > 0:36:20I'd be out of a job if they didn't.

0:36:20 > 0:36:22We was on our way to hospital.

0:36:22 > 0:36:24You didn't get that in the accident, did you?

0:36:27 > 0:36:28I had to borrow some money.

0:36:30 > 0:36:33Like... Down the ends.

0:36:34 > 0:36:36Not proper bank money. And...

0:36:36 > 0:36:38Listen, love. You should be with Jade and Jess.

0:36:39 > 0:36:40Come on.

0:36:44 > 0:36:48It's all fine, Jeff. It's all fine.

0:36:48 > 0:36:51OK, I'll see you later, yeah. OK, Dix.

0:36:53 > 0:36:56Right. Someone explain to me why my dad's still in resus,

0:36:56 > 0:36:59me sister's in a cubicle, and the people who put them there

0:36:59 > 0:37:02are still here receiving treatment paid for by my taxes.

0:37:02 > 0:37:06- Dad!- Shut it, Son. Shouldn't you still be in there helping? Eh?

0:37:06 > 0:37:10What's the point of being a poxy nurse if you can't look after your own grandad?

0:37:10 > 0:37:13- Hey. There's no need for that. He's a damn good nurse. - What's it to you?

0:37:13 > 0:37:17I'm not taking advice on my son from someone who spends their working hours dressed like a Smurf.

0:37:17 > 0:37:19- Who is this bloke? - He's my mentor, Dad.

0:37:19 > 0:37:22Jeff, perhaps you'd like to take your brother somewhere quieter.

0:37:22 > 0:37:24- Yes, of course. - Hello. Who are you then?

0:37:24 > 0:37:27- I'm Doctor Hanna. I'm Clinical Lead here.- You're the boss?

0:37:27 > 0:37:30- Not doing much of a job, are you, love?- Rich, somewhere else, eh?

0:37:30 > 0:37:33It's a complete shambles here. You getting all this, are you, love?

0:37:33 > 0:37:35(Sorry.)

0:37:39 > 0:37:40Waste of time, this is.

0:37:40 > 0:37:43- Would you like to comment on your experience?- No, I would not.

0:37:43 > 0:37:47We know the NHS is screwed, but this is a joke. Seriously!

0:37:47 > 0:37:51Is this is what you want to do for a living? You're just a glorified taxi driver.

0:37:51 > 0:37:54And you, as far as I can tell, you just want to play nurse dress-up.

0:37:54 > 0:37:56Do you know how hard I have to work?

0:37:56 > 0:38:01Government cripples me on taxes, cripples me on VAT, regulations, red tape.

0:38:01 > 0:38:04But at least I'm working for myself. I earn me own money.

0:38:04 > 0:38:06I'm not just a state worker bee.

0:38:06 > 0:38:08How do you think I feel when I go down to the pub

0:38:08 > 0:38:10and I have to say, "Yeah, my son's a nurse"?

0:38:10 > 0:38:12That's woman's work, that is.

0:38:12 > 0:38:14Yeah, and you could do it, could you?

0:38:14 > 0:38:18Pick up the smashed-up bodies, clean off the blood and puke, deal with distraught relatives...

0:38:18 > 0:38:21I'm not talking to you. This is between me and Jamie.

0:38:21 > 0:38:23- Cos I don't think so!- You shut up!

0:38:23 > 0:38:26As for that, I don't know what that's about. You and your marriage.

0:38:26 > 0:38:29- You're such an ignorant man, Dad. - You're not too old for a clip round the ear.

0:38:29 > 0:38:30Come here!

0:38:33 > 0:38:34No!

0:38:34 > 0:38:35You want to watch yourself, Rich.

0:38:35 > 0:38:37You're not getting any younger either, mate.

0:38:37 > 0:38:40It's Mr Collier in resus. You'd better come quick.

0:38:48 > 0:38:50OK, let's stop for a pulse check.

0:38:50 > 0:38:53What's happening? Dad! Can you hear me?

0:38:53 > 0:38:56- Dad!- Maggie, you have to stay back.

0:38:56 > 0:38:57Still no output.

0:39:02 > 0:39:06OK - stand clear, everyone. Shocking.

0:39:09 > 0:39:13Still no output. Two minutes of CPR, please.

0:39:14 > 0:39:16- Fletch, let me.- Jamie?

0:39:16 > 0:39:18Please. I need to do this.

0:39:21 > 0:39:24Yeah.

0:39:24 > 0:39:26Come on, Grandad.

0:39:38 > 0:39:39Come on, Grandad.

0:39:40 > 0:39:42One more go.

0:39:43 > 0:39:45Stand clear.

0:39:46 > 0:39:47Shocking.

0:39:49 > 0:39:51Still no output.

0:39:52 > 0:39:53He's back in asystole.

0:39:56 > 0:39:59Louise, have you seen that radio girl?

0:39:59 > 0:40:02Last time I saw her she was outside when Jeff was arguing with his brother.

0:40:02 > 0:40:04I don't know what Hanssen was thinking,

0:40:04 > 0:40:07allowing her to wander round the ED like this.

0:40:07 > 0:40:09Noel's been keeping a close eye on her all day.

0:40:09 > 0:40:11I'm sure he knows where she is.

0:40:11 > 0:40:12- Who, what, when?- The radio girl.

0:40:12 > 0:40:14Oh, Danni. Oh, she's nice.

0:40:14 > 0:40:18I want to know what she's been recording. It could be misinterpreted. Have you seen her?

0:40:18 > 0:40:21No, not for a while. Sorry.

0:40:21 > 0:40:23Keeping a close eye on her?

0:40:26 > 0:40:28The end tidal CO2 is less than one.

0:40:33 > 0:40:36I don't think we're helping your dad here, Jeff.

0:40:36 > 0:40:37I think we should stop.

0:40:41 > 0:40:43If everyone agrees?

0:40:47 > 0:40:49Yeah. Yeah.

0:40:51 > 0:40:52Jamie?

0:40:57 > 0:41:00Time of death, 11.11.

0:41:03 > 0:41:06I'm sorry, Jeff, Jamie. I'm sorry for your loss.

0:41:10 > 0:41:14I'm sorry, Dad. We did everything we could.

0:41:17 > 0:41:19Yeah, I saw.

0:41:22 > 0:41:23So is this what you do at work?

0:41:26 > 0:41:28Every day?

0:41:28 > 0:41:29Yeah.

0:41:31 > 0:41:34Yeah. Yeah, this is what I do.

0:41:38 > 0:41:40Yep. OK, thank you.

0:41:40 > 0:41:43Doctor Hanna! Just the person I want to interview last.

0:41:43 > 0:41:44About what?

0:41:44 > 0:41:48About all the chaos in the ED today.

0:41:48 > 0:41:50It would be good to get your reaction as Clinical Lead.

0:41:51 > 0:41:55Today wasn't chaotic. Today was entirely standard.

0:41:55 > 0:41:57People live, people die,

0:41:57 > 0:41:59relatives get upset.

0:41:59 > 0:42:02But that's what my listeners want, human interest stories.

0:42:02 > 0:42:06The human interest part of your story isn't the relatives. It's my staff.

0:42:06 > 0:42:10- You want to get on a journalism course, right?- Yeah.

0:42:12 > 0:42:16Don't do what everybody else does. Don't sensationalise.

0:42:16 > 0:42:19It's lazy journalism and everyone can see right through it.

0:42:19 > 0:42:23You'd be better talking to my staff, the people who deal with this stuff day in, day out.

0:42:23 > 0:42:25Hear THEIR voices.

0:42:26 > 0:42:29Do you understand what I'm saying?

0:42:29 > 0:42:32Yeah. What seems like chaos to the rest of us

0:42:32 > 0:42:34is just a normal day at the office for you.

0:42:34 > 0:42:35And that's your story.

0:42:42 > 0:42:44Oh, good call today with Jade.

0:42:45 > 0:42:47I hope she's going to be OK.

0:42:48 > 0:42:52I hear it's a difficult time for women between the ages of 18 and 55.

0:42:52 > 0:42:56Normally I insist on a man buying me a drink before he gets to insult me.

0:42:56 > 0:42:59As you're married, I'll let you off.

0:42:59 > 0:43:02Technically, I'm divorced.

0:43:02 > 0:43:04Well, why do you still wear your ring?

0:43:04 > 0:43:07It's a long story. And if you're interested,

0:43:07 > 0:43:10- I'll be in the pub to tell you it later.- OK.

0:43:14 > 0:43:18We'll have to wait till the swelling goes down to see if it's broken.

0:43:18 > 0:43:22- I'll get you something for the pain, all right.- Yeah.

0:43:28 > 0:43:30Nice feint, Son.

0:43:32 > 0:43:34I'm glad those boxing lessons were useful.

0:43:37 > 0:43:39I'm glad I've done something that pleased you.

0:43:42 > 0:43:44What you were doing in there...

0:43:46 > 0:43:48..I wish your grandad could have seen it.

0:43:49 > 0:43:51He'd have been proud of you.

0:43:52 > 0:43:54What about you, Rich?

0:43:55 > 0:43:57Proud of your boy?

0:43:59 > 0:44:04Look... You know us Colliers. We don't say much.

0:44:05 > 0:44:07It was Dad's way.

0:44:07 > 0:44:11Well, he's dead now, ain't he? He's dead.

0:44:12 > 0:44:14Things are going to be different.

0:44:16 > 0:44:19The way you got stuck in, in there.

0:44:22 > 0:44:26You know, you want to come down to the pub with me some night, Son,

0:44:26 > 0:44:27explain it to the boys.

0:44:27 > 0:44:31They're always asking exactly what it is you do

0:44:31 > 0:44:32and I can never really explain it.

0:44:36 > 0:44:38I'd love to, Dad.

0:44:40 > 0:44:42But understanding what I do...

0:44:44 > 0:44:46You have to accept who I am.

0:44:55 > 0:44:58Right, I'm going to check on Mags. I'll leave you to it.

0:45:03 > 0:45:05- There you go.- Thank you.

0:45:05 > 0:45:08Sorry I didn't get back sooner.

0:45:08 > 0:45:10What's that?

0:45:10 > 0:45:12Oh, it's Billy's will.

0:45:12 > 0:45:16It's all right. He told me about it. He said he was going to sign everything over to you.

0:45:16 > 0:45:20But I think he's right, we have to make that happen.

0:45:20 > 0:45:23Yeah. He changed it last week.

0:45:23 > 0:45:27I thought you were going to sign it at the solicitor's this morning?

0:45:27 > 0:45:30No, that was a funeral cost care plan he was taking out.

0:45:30 > 0:45:32The will, he signed that last week.

0:45:32 > 0:45:36No. What do you mean, funeral cost care plan?

0:45:36 > 0:45:39It's OK, Jeff. He knew he was dying.

0:45:41 > 0:45:45He got what he wanted, to stay in his own home till the end.

0:45:55 > 0:45:57Are you all right?

0:45:57 > 0:46:00Yeah. My dad's just asked me down the pub.

0:46:00 > 0:46:04He's never taken me for a drink in his life.

0:46:04 > 0:46:07It'll never happen, but it's nice to be asked, I guess.

0:46:07 > 0:46:10Do you think you'll be all right for next week's big interview?

0:46:10 > 0:46:12Yeah. Yeah, I'll be fine.

0:46:14 > 0:46:16Anyway, I need a drink.

0:46:16 > 0:46:18Come on. I'm buying.

0:46:21 > 0:46:23Considering everything that's gone on today,

0:46:23 > 0:46:25there's something we need to discuss.

0:46:25 > 0:46:28What's that, then? I get to have a pet after all?

0:46:28 > 0:46:33No. You punching out a relative on hospital premises.

0:46:34 > 0:46:37Yes, I know, not good.

0:46:39 > 0:46:41I should report you,

0:46:41 > 0:46:44file disciplinary charges.

0:46:44 > 0:46:46But you were off duty at the time.

0:46:46 > 0:46:48And if you hadn't decked Richard when you did

0:46:48 > 0:46:52then I probably would have done, so we'll call it quits, eh?

0:46:52 > 0:46:55Yeah. Yeah, quits.

0:46:58 > 0:47:01- So, er...- No. No snake.

0:47:02 > 0:47:06- RADIO:- 'You're listening to me, Danni Barclay, on Holby Hospital Radio.

0:47:06 > 0:47:11- 'This next song goes out to all the people in the emergency department.' - Two lumps, please.

0:47:11 > 0:47:13# I get knocked down but I get up again

0:47:13 > 0:47:15# You're not ever gonna keep me down

0:47:15 > 0:47:19# I get knocked down but I get up again... #

0:47:19 > 0:47:22There are three of our finest canine specialists.

0:47:22 > 0:47:25There's feds all over the estate looking for us.

0:47:25 > 0:47:27- Someone grassed us up. - It wasn't me, I swear.

0:47:27 > 0:47:29I don't feel so good.

0:47:29 > 0:47:32- Stay as still as you can. He's more tachycardic.- Get your hands off me!

0:47:32 > 0:47:35Joe!

0:47:35 > 0:47:38If the cops go after Carlo and Dex because of Joe, they'll kill him.

0:47:40 > 0:47:41Right, he's lost a lot of blood

0:47:41 > 0:47:43and he'll need a unit of O neg straight away.

0:47:43 > 0:47:45- All right, go for it. - You serious?

0:48:06 > 0:48:09Subtitles by Red Bee Media Ltd