0:00:37 > 0:00:39Good morning. What can I get for you?
0:00:39 > 0:00:42Just a coffee, please, Naz.
0:00:42 > 0:00:46CRYING
0:00:48 > 0:00:50Help!
0:00:52 > 0:00:54Oh, oh, oh!
0:00:59 > 0:01:01Help!
0:01:03 > 0:01:05Oh, oh!
0:01:41 > 0:01:43Why are you still here? You're meeting your friends!
0:01:43 > 0:01:45No, Baba. I'm helping you.
0:01:45 > 0:01:47Just like your mother. Stubborn.
0:01:47 > 0:01:49Go. Be young. Be happy.
0:01:52 > 0:01:53Love you, Baba.
0:02:08 > 0:02:09And Fletch, can I put you in majors?
0:02:09 > 0:02:14Rita, I'll have you in cubicles and I'll take resus with Ash.
0:02:14 > 0:02:15Looking good.
0:02:15 > 0:02:16Nice get-up, Lily.
0:02:16 > 0:02:21HE SINGS "A-TEAM" MELODY
0:02:23 > 0:02:27All right, folks. Let's get on with saving some lives.
0:02:27 > 0:02:31Lily, this is a great opportunity, not a punishment.
0:02:31 > 0:02:34- He's right. It'll be a good laugh. - Today is all about learning how to develop a relationship
0:02:34 > 0:02:37with the patients, quickly and professionally.
0:02:37 > 0:02:41You'll be learning from the best in the business.
0:02:41 > 0:02:43Hey! Right, you ready, then, princess?
0:02:43 > 0:02:46My name is Doctor Chao.
0:02:46 > 0:02:50OK, yeah... Dr Chao, your carriage awaits.
0:02:53 > 0:02:55She hasn't made any progress whatsoever.
0:02:55 > 0:02:58Her inter-personal skills, her attitude, her bedside manner -
0:02:58 > 0:03:01these should have all been ironed out from the get-go, Martin.
0:03:01 > 0:03:04- You're saying I've failed her? - I'm saying she's on thin ice.
0:03:06 > 0:03:08Somebody help me, please.
0:03:09 > 0:03:11GLASS SMASHES
0:03:11 > 0:03:13CRYING
0:03:16 > 0:03:20SCREAMING
0:03:23 > 0:03:25Argh!
0:03:28 > 0:03:32Baba! My God, Baba!
0:03:33 > 0:03:34What's happened?
0:03:34 > 0:03:37Sally! Go get the keys.
0:03:39 > 0:03:43Here we are. Now, for you, the ED is a safe environment.
0:03:43 > 0:03:45But on the street, a different kettle of cod.
0:03:45 > 0:03:48Out there, you won't have the luxury of hospital back-up services.
0:03:48 > 0:03:50It's just you, some basic medical kit and your instincts.
0:03:50 > 0:03:52- You might want to take notes. - I don't.
0:03:52 > 0:03:56We're going to take you out of your comfort zone into the paramedic zone.
0:03:56 > 0:03:59You're going to have to make some snap decisions under pressure in a hostile environment,
0:03:59 > 0:04:02so when we hand people over you and you say to us, "Why hasn't this
0:04:02 > 0:04:04been done?" or, "Why hasn't that
0:04:04 > 0:04:06been done?" hopefully, today, you'll understand why.
0:04:06 > 0:04:09It's an ambulance. You drive. You scoop - we treat.
0:04:09 > 0:04:11There's a little bit more to it than that.
0:04:11 > 0:04:15- There's a lot more to it than that. - Come on. I'll show you the kit.
0:04:15 > 0:04:16'Control to 3006.'
0:04:18 > 0:04:213006. Go ahead. Over.
0:04:51 > 0:04:54You snore really loudly.
0:04:54 > 0:04:56Sorry.
0:04:56 > 0:04:58I'm a very forgiving person.
0:05:00 > 0:05:02Mmm... After breakfast.
0:05:07 > 0:05:09Right. So we didn't...
0:05:09 > 0:05:12No. Not yet.
0:05:18 > 0:05:21Come on. We need to leave.
0:05:21 > 0:05:24Wow... I'm just... Wow...
0:05:27 > 0:05:31Sorry about that.
0:05:31 > 0:05:33Can I have a drink, please?
0:05:33 > 0:05:34Yes.
0:05:39 > 0:05:41Thank you...Cal.
0:05:45 > 0:05:48- We have a situation. - What's her name?
0:05:48 > 0:05:50- That's a good question. - You're such a bloke.
0:05:50 > 0:05:52On the plus side, she does know my name.
0:05:52 > 0:05:54She just happens to think it's Caleb.
0:05:54 > 0:05:58- Why would she think that? - I don't know, it might have something to do with the fact
0:05:58 > 0:06:02that I crashed the Med Ball, stole Cal's name tag and told her I was a registrar.
0:06:02 > 0:06:05In my defence, she's a consultant, so I could hardly tell her I was a bed-pusher.
0:06:05 > 0:06:08- Plus she's hot. And Spanish. - (LISPS)- She thpeaks like thith.
0:06:08 > 0:06:11- Tho thexy!- Right, you need to get back into your vile-smelling little
0:06:11 > 0:06:14pit of yours, tell her who you really are and get rid of her.
0:06:14 > 0:06:15Cos we need to leave.
0:06:15 > 0:06:17OK, but when I say she's hot...
0:06:17 > 0:06:19- Go!- Yeah.
0:06:19 > 0:06:21AMBULANCE SIREN
0:06:21 > 0:06:23Argh! Argh!
0:06:27 > 0:06:31Help! Over here - help!
0:06:31 > 0:06:34All right, darling, just calm down.
0:06:34 > 0:06:36Right, Dr Chao, you're with me.
0:06:39 > 0:06:40She's having a baby now.
0:06:40 > 0:06:42Jeff, you all right to triage?
0:06:42 > 0:06:46This is Sally. She lives above the cafe.
0:06:46 > 0:06:49Excuse me a sec. Let's have a little look. OK, Sally.
0:06:49 > 0:06:51My name's Dixie. I'm a paramedic.
0:06:51 > 0:06:55- How far gone are you, darling? - You have to speak slowly. She has a learning disability.
0:06:55 > 0:06:58They shouldn't be living alone. I keep saying it.
0:06:58 > 0:07:00No, no, no, no. Don't touch that.
0:07:00 > 0:07:04Lily, can I have some help here, please?
0:07:04 > 0:07:06Sally. Sally. Look at me.
0:07:06 > 0:07:08Now listen to me, OK?
0:07:08 > 0:07:11My name is Dr Chao. You must not touch.
0:07:11 > 0:07:14What is important is that we get you to the hospital straightaway.
0:07:14 > 0:07:16For your baby. Do you understand?
0:07:16 > 0:07:18Oh, help me. Help my baby!
0:07:18 > 0:07:21I am going to help you, Sally. When was your baby due?
0:07:21 > 0:07:23Don't know. Not now, not now!
0:07:23 > 0:07:25OK. Don't worry. You're doing really well, OK?
0:07:25 > 0:07:29Please don't leave me, Dr Chao.
0:07:29 > 0:07:32You sure you haven't done this before?
0:07:34 > 0:07:38OK, so the bus stop is just around the corner.
0:07:38 > 0:07:41- The...bus?- Yes.
0:07:44 > 0:07:45Great.
0:08:11 > 0:08:12Hello?
0:08:16 > 0:08:18Don't leave me, Dr Chao.
0:08:21 > 0:08:23Have you locked everything up?
0:08:23 > 0:08:24Yes, Baba.
0:08:24 > 0:08:26You must press it firmly.
0:08:26 > 0:08:27Doctor Chao.
0:08:30 > 0:08:34- Right, we need to get her in. - I'll stay and help with the others.
0:08:34 > 0:08:36She's pretty adamant she wants you.
0:08:36 > 0:08:38I, um...I should stay.
0:08:38 > 0:08:40Fine. We'll see you back at the ED.
0:08:40 > 0:08:42- Have you got your phone?- Yes.
0:08:42 > 0:08:45Any problems, any trouble - you call me.
0:08:45 > 0:08:47Doctor Chao!
0:08:54 > 0:08:57Perhaps I could come and meet you for lunch at the hospital, Cal?
0:08:57 > 0:09:02Er, yeah, no, it's just, er, I'll be really busy, so...
0:09:02 > 0:09:05Cal is a VERY dedicated doctor.
0:09:05 > 0:09:08I'm really proud of him. The whole family are.
0:09:09 > 0:09:12- What are you doing? - I can't find my purse.
0:09:12 > 0:09:15I'll have to go back. It's got all my ID cards in it.
0:09:15 > 0:09:18This is just great, isn't it? I'm going to be late now.
0:09:20 > 0:09:21I really am quite dedicated.
0:09:26 > 0:09:29AMBULANCE SIREN
0:09:29 > 0:09:32I want Dr Chao.
0:09:32 > 0:09:33She'll be there later.
0:09:33 > 0:09:37Is this your first, sweetheart? Is this your first baby?
0:09:37 > 0:09:41I need my baby. I need my baby back.
0:09:41 > 0:09:44Back? What do you mean - back?
0:09:46 > 0:09:49I'm just going to have a little look.
0:09:49 > 0:09:52Do you want to lift your legs up for me, love?
0:09:54 > 0:09:56OK.
0:09:56 > 0:09:59You're at capacity, so go - I'll get a taxi back.
0:10:02 > 0:10:05PHONE RINGS
0:10:06 > 0:10:11- Yes?- Lily? I think Sally's already given birth, in the flat.
0:10:11 > 0:10:14'My priority is to the mum. I need you to get back in there.
0:10:14 > 0:10:17- 'Is the third crew still with you?' - They just left.
0:10:17 > 0:10:19'Right. I've called for backup but it might be too late.
0:10:19 > 0:10:21'Do you understand?'
0:10:21 > 0:10:22It's locked.
0:10:22 > 0:10:24Just get in there! You'll be fine.
0:10:24 > 0:10:26Dixie, what do you want me to do? Dixie!
0:10:26 > 0:10:28ENGAGED TONE
0:10:28 > 0:10:29Lily.
0:10:33 > 0:10:34All right, sweet.
0:10:57 > 0:10:59GRUNTING
0:11:10 > 0:11:12GASPING
0:11:19 > 0:11:22GASPING
0:12:14 > 0:12:18BABY GURGLES
0:12:24 > 0:12:26It's OK.
0:12:26 > 0:12:31It's OK. You're going to be just fine...oh! You're going to be just fine.
0:12:33 > 0:12:35Sally!
0:12:38 > 0:12:40- Who are you? - My name is Doctor Chao.
0:12:42 > 0:12:46- Sally!- Sally has been taken to hospital. Who are you?
0:12:46 > 0:12:49I'm Paul. Sally is my wife.
0:12:49 > 0:12:52You need to come with me.
0:12:52 > 0:12:56Yes, it's a baby. Sally has given birth.
0:12:56 > 0:12:57Is that...my baby?
0:12:57 > 0:13:01You need to move. Now.
0:13:01 > 0:13:03Wait.
0:13:18 > 0:13:21So Lily won't be staying on with us, is that what she said?
0:13:21 > 0:13:24Well, not in so many words. But let's just say she's in the last chance saloon.
0:13:24 > 0:13:26I dunno, I might have let her down.
0:13:26 > 0:13:28Come on, Ash. If you can't bring her up to scratch,
0:13:28 > 0:13:30I don't hold much hope for her.
0:13:32 > 0:13:36OK. This is Sally Jenks, 32. Sally has got a learning disability.
0:13:36 > 0:13:40She's given birth unassisted and delivered the placenta.
0:13:40 > 0:13:42There's a deep laceration to her right shoulder.
0:13:42 > 0:13:46The glass is still in there. There's some trauma to her perineum, with minor bleeding
0:13:46 > 0:13:48that will need reassessing.
0:13:48 > 0:13:51Pulse 110. BP 160/90.
0:13:51 > 0:13:56She's had five of oxytocin and 500 micrograms of ergometrine.
0:13:56 > 0:13:57Where's Lily?
0:13:57 > 0:13:59She's recovering the child.
0:13:59 > 0:14:03OK, can we get the resusitaire set up, please, and someone call Lily.
0:14:03 > 0:14:07- I want them to come straight to us here. - On three, guys. One, two, three...
0:14:07 > 0:14:09- All right.- OK.- Nice and easy.
0:14:09 > 0:14:13And over. One, two, three.
0:14:13 > 0:14:18OK, can we get her further up the bed, please?
0:14:18 > 0:14:20All right?
0:14:20 > 0:14:23Hello, Sally. My name is Charlie. I'm a nurse.
0:14:23 > 0:14:25Do you know where you are, darling?
0:14:25 > 0:14:26She keeps asking for Doctor Chao.
0:14:26 > 0:14:29She was the first one who spoke to her.
0:14:29 > 0:14:30She won't talk to me.
0:14:30 > 0:14:32All right, Sally. You're in hospital now.
0:14:32 > 0:14:34We're going to take very good care of you.
0:15:22 > 0:15:24KEY IN LOCK
0:15:46 > 0:15:48Please don't hurt me.
0:15:57 > 0:16:00Oi! Come back here!
0:16:00 > 0:16:02- Argh!- Stop where you are!
0:16:04 > 0:16:05Come back here.
0:16:07 > 0:16:08Argh!
0:16:13 > 0:16:17HEAVY BREATHING
0:16:17 > 0:16:18Argh! Argh!
0:16:21 > 0:16:25SCREAMING
0:16:37 > 0:16:38Ah!
0:16:38 > 0:16:41BABY CRIES
0:16:51 > 0:16:53Paul. You need to sit down.
0:16:53 > 0:16:56Calm down. Sit down.
0:16:59 > 0:17:02Don, can you wrap up the placenta, please?
0:17:02 > 0:17:04Is it a boy baby?
0:17:04 > 0:17:06It's a baby girl.
0:17:08 > 0:17:12You need to lean back and keep still. I know what I'm doing, OK?
0:17:12 > 0:17:15I don't want you to do anything. Just leave me alone.
0:17:15 > 0:17:19Keep still. Right, look at me.
0:17:19 > 0:17:21Deep breaths. Ready, with me. In...
0:17:21 > 0:17:24I know how to breathe, OK? Leave me alone.
0:17:24 > 0:17:26Just go away OK. HELP!
0:17:26 > 0:17:28- OK. I'm going. I'm sorry.- Help!
0:17:28 > 0:17:30Argh!
0:17:35 > 0:17:37There's absolutely no way I'm leaving you like this.
0:17:37 > 0:17:41And if that upsets you, I'm sorry. This is me...telling you.
0:17:41 > 0:17:43You need to let me help you. OK?
0:17:47 > 0:17:50You know, in cartoons, when people step on rakes,
0:17:50 > 0:17:53it usually flips up and smacks them in the face.
0:17:53 > 0:17:56How you managed to get it right through your foot, I'll never know.
0:17:56 > 0:17:58What were you doing in my house?
0:17:58 > 0:18:00You weren't robbing me, were you?
0:18:00 > 0:18:01No. I wasn't robbing you.
0:18:01 > 0:18:04Cos you were ironing.
0:18:04 > 0:18:07- What's your name? - Robyn. What's yours?
0:18:07 > 0:18:09Nigel.
0:18:09 > 0:18:11OK, Nigel. Now we know each other.
0:18:11 > 0:18:15So tell me, what the hell were you doing in my house?
0:18:15 > 0:18:19We'll need this X-rayed but it looks pretty superficial to me.
0:18:19 > 0:18:21We can probably remove it here.
0:18:23 > 0:18:27Straight onto the resusitaire, please.
0:18:27 > 0:18:30Sally?
0:18:30 > 0:18:32Female infant found discarded in bath at the scene.
0:18:32 > 0:18:34And that's the father.
0:18:34 > 0:18:38- Sally. I wasn't there. - The placenta was delivered and cord cut en route. Pulse 120.
0:18:38 > 0:18:41No obvious sign of distress. All vitals look good.
0:18:41 > 0:18:45- The paediatric team are on their way down to assess.- This baby should have gone straight to SCBU.
0:18:45 > 0:18:49That women abandoned her baby - and you think NOW she wants to bond?
0:18:49 > 0:18:53That woman is our patient. A little respect, please.
0:18:53 > 0:18:56We're just going to check her over, then you can hold her, OK?
0:19:00 > 0:19:04Sally. She's our baby girl.
0:19:06 > 0:19:08She's perfect.
0:19:08 > 0:19:11Dixie said you bonded well with Sally.
0:19:11 > 0:19:12I just talked to her.
0:19:12 > 0:19:16Well, whatever you did - it worked.
0:19:16 > 0:19:18She keeps asking for you.
0:19:23 > 0:19:27We're just going to arrange an X-ray to make sure that there's no glass left in it.
0:19:27 > 0:19:31It's a pretty tricky laceration so we'll arrange for a plastic surgeon to come and stitch you up.
0:19:31 > 0:19:34You might think otherwise but you've been incredibly lucky.
0:19:34 > 0:19:39Sally Jenks. She was in the other ambulance. How is she?
0:19:39 > 0:19:40The baby?
0:19:40 > 0:19:43Let me see what I can find out for you.
0:19:48 > 0:19:50I hope she's OK.
0:19:50 > 0:19:53Baba, please. You're in here because of her.
0:19:53 > 0:19:58So I should just abandon them? They don't have anyone else.
0:19:58 > 0:20:02- They need me.- No. I need you.
0:20:03 > 0:20:06I'm not going anywhere, I promise.
0:20:07 > 0:20:10Let me speak to the insurance. Sort everything out.
0:20:10 > 0:20:12No. Don't do anything.
0:20:12 > 0:20:15Baba, I'm not a child. I can help.
0:20:18 > 0:20:20Can you go and get me something to drink, please?
0:20:31 > 0:20:36Er, Cal, is this yours? You must have dropped it.
0:20:36 > 0:20:38Oh, right, yeah. Cheers, mate.
0:20:45 > 0:20:49She just left it lying in the bath.
0:20:49 > 0:20:52Well, people with learning disabilities quite often
0:20:52 > 0:20:53know what the right decision is.
0:20:53 > 0:20:56They just don't take it for various reasons.
0:20:56 > 0:20:59She shouldn't have been allowed to get pregnant in the first place.
0:20:59 > 0:21:00What?!
0:21:00 > 0:21:01The cot is now available.
0:21:01 > 0:21:05The paediatrician thinks the baby was almost at full term and is doing
0:21:05 > 0:21:08remarkably well, but they would like to keep her in SCBU for observation.
0:21:08 > 0:21:13- Right.- Jeff and Dixie are heading out shortly but I'd like you to stay with Sally
0:21:13 > 0:21:17until she's completely settled. I'd also like you to contact social services to make sure
0:21:17 > 0:21:22the transfer to the ward runs smoothly, OK? Don't let me down.
0:21:25 > 0:21:29Right, Paul. We have to move baby up to another ward now just for a short time.
0:21:29 > 0:21:33- No.- Just for a little while, Paul. You can go up and visit her.
0:21:33 > 0:21:35Don't take my baby. Please. No.
0:21:35 > 0:21:38Paul, it's just to another ward.
0:21:38 > 0:21:42Mr Afzal. They want to take my baby.
0:21:44 > 0:21:48Paul. These are the doctors. They know what they're doing.
0:21:48 > 0:21:50You must trust them.
0:21:50 > 0:21:54Are you...here for the money?
0:21:54 > 0:21:57No, Paul. I'm not here for any money.
0:21:57 > 0:22:00- You trust them, don't you, Paul? - I- trust them.
0:22:00 > 0:22:02I trust them very much.
0:22:12 > 0:22:14All right. Thank you.
0:22:16 > 0:22:18Baba, what are you doing?
0:22:18 > 0:22:20I just wanted to see how they were getting on.
0:22:20 > 0:22:22And now you can get back to bed.
0:22:23 > 0:22:26Right, and Sally needs to rest too,
0:22:26 > 0:22:29so Dr Chao will take you along to the relatives' room.
0:22:29 > 0:22:31You can wait there, Paul, OK?
0:22:39 > 0:22:44Doctor Chao. Please - don't let them take our baby.
0:22:47 > 0:22:49I'll show you to the relatives' room.
0:22:57 > 0:23:00Honestly, mate, you should've seen her. She was fit!
0:23:00 > 0:23:02And I've had my fair share of...
0:23:03 > 0:23:06OK, so you might've heard what I said and presumed wrongly -
0:23:06 > 0:23:08I might add - that I was objectifying women, that's not what
0:23:08 > 0:23:11- was happening - what was happening was...- Max!
0:23:11 > 0:23:12- Yes?- Shut up.- OK.
0:23:12 > 0:23:14I've had a heads-up - Robyn is on her way in.
0:23:14 > 0:23:17She's somehow managed to step on a rake and impale her foot.
0:23:17 > 0:23:19- My Robyn?- Yes. I'm sure, there's nothing to worry about.
0:23:19 > 0:23:23- But if there's anything you need, just give me a shout.- OK.
0:23:23 > 0:23:25Why would you step on a rake?
0:23:25 > 0:23:26I doubt she planned it, mate.
0:23:26 > 0:23:29Unless stupidity runs in the family?
0:23:29 > 0:23:30Well, there is always that to consider.
0:23:30 > 0:23:33Listen, if Cal finds out you've been pretending to be him,
0:23:33 > 0:23:34he ain't going to be happy.
0:23:34 > 0:23:36Nah. Cal's cool.
0:23:36 > 0:23:37He will kill you.
0:23:37 > 0:23:38- End it.- Or come clean.
0:23:38 > 0:23:40Ridiculous option.
0:23:40 > 0:23:41End it.
0:23:41 > 0:23:44Yeah... I'll text her.
0:23:45 > 0:23:47Who said chivalry was dead?
0:23:48 > 0:23:50Thank you.
0:23:50 > 0:23:53- What news?- Both Sally and Paul are known to social services.
0:23:53 > 0:23:55As of 18 months ago, they had a carer twice daily.
0:23:55 > 0:23:57But that was cut.
0:23:57 > 0:23:59Amen to austerity, eh?
0:23:59 > 0:24:01They'll now convene a strategy meeting to
0:24:01 > 0:24:03assess their competency as parents.
0:24:03 > 0:24:06I've got the X-ray. That should be numb by now.
0:24:06 > 0:24:07Right.
0:24:10 > 0:24:13Sally, should be numb now,
0:24:13 > 0:24:16so we're going to remove the glass, OK?
0:24:28 > 0:24:29Here we go...
0:24:31 > 0:24:32That looks like all of it.
0:24:32 > 0:24:34Is my baby on her own?
0:24:34 > 0:24:37No - she'll have lots of doctors and nurses with her.
0:24:37 > 0:24:39Lots of company.
0:24:39 > 0:24:43When we've stitched you up, you can go up and see her, OK?
0:24:43 > 0:24:44Why did you leave her?
0:24:47 > 0:24:48Dr Chao. Can I have a word?
0:24:55 > 0:24:57That woman is scared and vulnerable,
0:24:57 > 0:24:59and for some reason she feels a connection with you.
0:24:59 > 0:25:01So why not give her the benefit of the doubt?
0:25:01 > 0:25:04Because if she's this uncommunicative with everyone
0:25:04 > 0:25:06else during the assessment, what hope do they have?
0:25:10 > 0:25:13Sorry, guys. Just had a message down from SCBU.
0:25:13 > 0:25:15You can send the father up there now.
0:25:22 > 0:25:24Oow! It really, really hurts.
0:25:24 > 0:25:26I know, sweetheart. Jeff!
0:25:26 > 0:25:29- Yes! - Jeffrey, what are you doing?
0:25:29 > 0:25:31Got somewhere to be, have you?
0:25:31 > 0:25:33What did you say your name was, love?
0:25:33 > 0:25:35Nigel. I live over there.
0:25:35 > 0:25:36Yeah. Always borrowing sugar.
0:25:36 > 0:25:38OK, this should do the trick.
0:25:38 > 0:25:41OK, rocking Robyn, you'll need to keep really still for me. Ready?
0:25:41 > 0:25:43Wait. What if you miss and lop off my toes?
0:25:43 > 0:25:44I'll get you some smaller shoes.
0:25:44 > 0:25:46Don't worry - I won't miss.
0:25:46 > 0:25:48Fine. Just hold my hand.
0:25:54 > 0:25:56Right, crack on, Jeff.
0:25:56 > 0:25:58OK, here we go.
0:25:58 > 0:26:00SHE CRIES OUT All right, sweetheart.
0:26:02 > 0:26:05Do you have a name for the baby?
0:26:05 > 0:26:06Not yet.
0:26:10 > 0:26:11Do you want to hold?
0:26:20 > 0:26:23Ha! You look nervous.
0:26:23 > 0:26:24Quite.
0:26:36 > 0:26:38You dropped something.
0:26:40 > 0:26:43Paul, that's a lot of money to be carrying around.
0:26:45 > 0:26:49It's for Mr Afzal. For our agreement.
0:26:49 > 0:26:51What agreement?
0:26:52 > 0:26:55Coming through! Mind your backs.
0:26:55 > 0:26:58- You stepped on a rake! - This bed, please. - This is really embarrassing.
0:26:58 > 0:27:01- Not for us, it's not. - OK, do this by the book, shall we?
0:27:01 > 0:27:04Right, this is Robyn, 21. She stood on a rake with some force,
0:27:04 > 0:27:07she's got a metal spike embedded in her right foot.
0:27:07 > 0:27:09Good circulation to all toes.
0:27:09 > 0:27:12Do you want to wiggle over for me, sweetheart? Pulse is 85,
0:27:12 > 0:27:15BP is 120/80, sats are 97.
0:27:15 > 0:27:19I've given her ten of morphine and Entonox.
0:27:19 > 0:27:20No obvious vascular compromise.
0:27:20 > 0:27:21Who are you?
0:27:21 > 0:27:24This is Nigel. My knight in shining armour.
0:27:24 > 0:27:26He came out of his house this morning to help me.
0:27:26 > 0:27:28Again - you stepped on a rake?
0:27:28 > 0:27:32I just did, all right? Leave it. Thank you, guys.
0:27:32 > 0:27:33Me and my foot are very grateful.
0:27:33 > 0:27:35Come here - hug it out.
0:27:35 > 0:27:38You're welcome, Hop-A-Long.
0:27:38 > 0:27:41Wow, you've got that stuck right in there, haven't you?
0:27:41 > 0:27:44Let's get an X-ray and see what the damage is.
0:27:44 > 0:27:46Well, it seems like you're in capable hands.
0:27:46 > 0:27:48It was very nice to meet you. Good luck.
0:27:48 > 0:27:49You're not going anywhere.
0:27:50 > 0:27:53I mean... I haven't said thank you yet.
0:27:53 > 0:27:54Take a seat.
0:27:57 > 0:28:00Can you tell me why you felt like you had to leave your baby?
0:28:02 > 0:28:05It came early and Paul wasn't there.
0:28:05 > 0:28:06I... I'm sorry.
0:28:06 > 0:28:08I wanted to tell you.
0:28:08 > 0:28:10Tell me what?
0:28:13 > 0:28:15I want to be a good mum.
0:28:15 > 0:28:17But I don't know if I can be.
0:28:17 > 0:28:21I understand. And I'm going to help you.
0:28:21 > 0:28:24Do you think I can be a mum?
0:28:26 > 0:28:29- Right, Sally, we're going to pop you through to cubicles now.- Thank you.
0:28:37 > 0:28:40It is all right to care, you know.
0:28:41 > 0:28:44If they get the kind of support they need, they'll be fine.
0:28:44 > 0:28:48I think the guy who owns the cafe is exploiting them.
0:28:48 > 0:28:49Stealing money.
0:28:49 > 0:28:51You got any proof?
0:28:51 > 0:28:52Not yet.
0:28:52 > 0:28:55Well, unfortunately, a lot of learning-disabled people fall prey
0:28:55 > 0:28:58to what they call "mate crime".
0:28:58 > 0:29:01But listen, it's not a good idea to go around making accusations
0:29:01 > 0:29:02if you don't have any evidence.
0:29:23 > 0:29:25- Ah!- Max, what are you doing?
0:29:25 > 0:29:27What am I doing? You just kicked me in the face!
0:29:27 > 0:29:29I thought you were a rat or something!
0:29:29 > 0:29:32Never mind. Listen, I need to ask you something.
0:29:32 > 0:29:34The Spanish girl over there?
0:29:34 > 0:29:38Oh, the rather attractive lady? She's waiting for Cal.
0:29:38 > 0:29:40Course she is, right. Has he seen her? I mean...
0:29:40 > 0:29:42Have they spoken?
0:29:42 > 0:29:43No. I just put the call out.
0:29:43 > 0:29:46I need you to do me a favour.
0:29:46 > 0:29:47We both like the ladies, right?
0:29:47 > 0:29:50You know me, buddy, I love the ladies.
0:29:50 > 0:29:53I'll explain later, but you need to keep Cal away from that girl.
0:29:53 > 0:29:55All right?
0:29:55 > 0:29:59Ah, Cal, there you are.
0:30:01 > 0:30:02How can I help?
0:30:04 > 0:30:05You called?
0:30:06 > 0:30:08Did I?
0:30:08 > 0:30:10So I take it there's no emergency, then?
0:30:10 > 0:30:12Ha-ha, I hope not.
0:30:13 > 0:30:16No. There isn't.
0:30:18 > 0:30:20Pathetic.
0:30:23 > 0:30:26Listen, I don't care how you do it but you need to get rid of her, OK?
0:30:26 > 0:30:28She cannot see me.
0:30:28 > 0:30:30- OK.- Now step aside.
0:30:38 > 0:30:39Right - back in a minute.
0:30:41 > 0:30:42I'm not thirsty.
0:30:42 > 0:30:45- It's not for you.- Oh. Right.
0:30:46 > 0:30:49- Got another house to rob, have you? - I told you. I wasn't...
0:30:49 > 0:30:51doing that.
0:30:51 > 0:30:53You're obviously not a thief, I believe that.
0:30:53 > 0:30:56You're obviously not dangerous and you're clearly a nice guy.
0:30:56 > 0:30:59Because you helped me. And you're still here.
0:30:59 > 0:31:00PHONE RINGS
0:31:00 > 0:31:03I'm sorry. It's...complicated.
0:31:03 > 0:31:04I'm really sorry. I must get this.
0:31:04 > 0:31:06Hello.
0:31:06 > 0:31:08Oh, you...
0:31:23 > 0:31:25I've got some magazines for you.
0:31:31 > 0:31:32Mr Afzal?
0:31:32 > 0:31:35I want to speak to you about Sally and Paul Jenks.
0:31:35 > 0:31:36Why? What's happened?
0:31:36 > 0:31:38Paul believes he owes you £300.
0:31:38 > 0:31:41- He has the cash with him. - What are you talking about?
0:31:41 > 0:31:44You take money from those vulnerable people to line your own pocket.
0:31:44 > 0:31:45OK, that's enough.
0:31:45 > 0:31:48Do you have any idea of what he does for those people?
0:31:48 > 0:31:51He checks in on them, he chases away the teenagers that taunt them,
0:31:51 > 0:31:53he showed them how to use the timer on their boiler...
0:31:53 > 0:31:55- Suraya.- No, Baba, tell her.
0:31:55 > 0:31:57You take money from Sally and Paul, isn't that right?
0:31:57 > 0:31:58Baba.
0:31:58 > 0:32:03It's not true. Come. Come with me and I'll prove it.
0:32:08 > 0:32:10Haven't you got work to do?
0:32:10 > 0:32:11I'm looking after my sister.
0:32:11 > 0:32:13She'll live.
0:32:22 > 0:32:24So close!
0:32:24 > 0:32:27Do you want to know something weird? But you can't tell Max.
0:32:27 > 0:32:31This morning, when I went back to the house to pick up my purse,
0:32:31 > 0:32:32Nigel was there, and I chased him out.
0:32:32 > 0:32:34What are you talking about?
0:32:34 > 0:32:36He was in the house. In my house.
0:32:36 > 0:32:37What was he doing?
0:32:37 > 0:32:40I don't know. Ironing.
0:32:40 > 0:32:42He broke into your house to iron?
0:32:42 > 0:32:44I'm being serious.
0:32:44 > 0:32:46Why didn't you say anything until now?
0:32:46 > 0:32:49Because he helped me. But - there's something else.
0:32:49 > 0:32:52His name isn't Nigel. It's Ben Chiltern.
0:32:52 > 0:32:54I found this in his wallet.
0:32:54 > 0:32:57An NMC card. He's a nurse?
0:32:57 > 0:32:58Exactly.
0:33:01 > 0:33:03You've got to call the police.
0:33:03 > 0:33:05Let me speak to him and find out what's going on.
0:33:05 > 0:33:09If he doesn't tell me, then fine - we'll call the police.
0:33:09 > 0:33:11Let me do it my way first.
0:33:11 > 0:33:13OK. Ready for X-ray.
0:33:14 > 0:33:16Tell her, mate. I come round. Help you guys out.
0:33:16 > 0:33:19The money is for the new boiler, isn't it?
0:33:19 > 0:33:21- Yes. - We have an arrangement, don't we?
0:33:21 > 0:33:23- Yes.- There's no issues, are there, my friend?
0:33:23 > 0:33:27No. All good. All good with Naz.
0:33:28 > 0:33:30See? No...
0:33:30 > 0:33:32Baba - what's wrong? Baba! Baba!
0:33:32 > 0:33:34- Mr Afzal?- Out of the way.
0:33:34 > 0:33:36No, Baba! Please, Baba.
0:33:36 > 0:33:37Get me the de-fib now.
0:33:37 > 0:33:39What's happening? Mr Afzal?
0:33:39 > 0:33:43Just stand back - everything is going to be all right.
0:33:43 > 0:33:44Where's your name badge?
0:33:47 > 0:33:49- No. Please, please! - OK, I'll pass on the message.
0:33:49 > 0:33:51It was lovely to meet you.
0:33:51 > 0:33:52What are you doing?
0:33:52 > 0:33:53Cal?
0:33:56 > 0:33:59- Hiya. Why's she calling you Cal? - It's fine, I've got it.
0:33:59 > 0:34:00Your name is not Cal?
0:34:00 > 0:34:01No, his name's not Cal.
0:34:01 > 0:34:04If your name is not Cal, then who are you?
0:34:04 > 0:34:06Well, I thought his name was Max...?
0:34:06 > 0:34:09Max. I see.
0:34:10 > 0:34:13And, Max, are you really a registrar?
0:34:13 > 0:34:15You've got to be winding me up?
0:34:16 > 0:34:18No. I...
0:34:18 > 0:34:21I'm sorry.
0:34:21 > 0:34:24Look, I am just going to be honest.
0:34:24 > 0:34:27I just, didn't think someone like you would...
0:34:28 > 0:34:30..be remotely interested in...
0:34:32 > 0:34:34..a porter. Like me.
0:34:37 > 0:34:39Do you think maybe we can start again?
0:34:50 > 0:34:53You know that dream of living in Spain? I'd park it for a bit,
0:34:53 > 0:34:54Casanova.
0:34:55 > 0:35:00You just got owned, mate. By a girl.
0:35:02 > 0:35:04Yeah, thanks for that.
0:35:07 > 0:35:10Good news, the spike is relatively straightforward to extract
0:35:10 > 0:35:12and, mercifully, it missed every bone in your foot.
0:35:12 > 0:35:16You should get a copy of that to put on your fridge or something.
0:35:16 > 0:35:17Yeah.
0:35:17 > 0:35:20OK, Rita's going to bathe your foot in saline and I'm going to
0:35:20 > 0:35:23use an ankle block to numb the entirety of the sole of it.
0:35:23 > 0:35:25- Thanks. - Won't be a sec. Thank you, Rita.
0:35:30 > 0:35:32See - you'll be back on your feet in no time.
0:35:32 > 0:35:34Back on your foot.
0:35:34 > 0:35:36Nigel?
0:35:36 > 0:35:37Yeah?
0:35:37 > 0:35:40- Is that your real name? - Yeah.
0:35:42 > 0:35:46I want you to know the police are going to be called.
0:35:46 > 0:35:49Because your name isn't Nigel. It's Ben Chiltern.
0:35:49 > 0:35:50Because you were in my house this morning.
0:35:50 > 0:35:53And it's pretty obvious you're not going to tell me why.
0:35:53 > 0:35:55So you can either try and explain.
0:35:55 > 0:35:57Or you can go before the police are called.
0:35:59 > 0:36:00It's up to you.
0:36:04 > 0:36:06I am sorry.
0:36:13 > 0:36:15Will he be OK?
0:36:15 > 0:36:17I don't want you to worry about Mr Afzal.
0:36:17 > 0:36:20What he has been doing is very wrong.
0:36:20 > 0:36:24But I'm going to make sure it won't affect your chances of keeping your baby.
0:36:24 > 0:36:26- It's not your fault. - Are we in trouble?
0:36:26 > 0:36:28No. Not at all.
0:36:28 > 0:36:31I also want to let you know that I will be the hospital
0:36:31 > 0:36:35representative at the strategy meeting with social services.
0:36:35 > 0:36:37I will explain to them how scared Sally was
0:36:37 > 0:36:40when the baby came early and how much you want to be good parents.
0:36:40 > 0:36:42Can I go and see her?
0:36:42 > 0:36:44I'm sure that won't be a problem.
0:36:44 > 0:36:45Thank you.
0:36:47 > 0:36:49Dr Chao? Why is Sally bleeding?
0:36:50 > 0:36:54Sally? Can I get some help here, please?
0:36:54 > 0:36:56Sally? I'm right here.
0:36:56 > 0:36:58OK? You're going to be just fine.
0:36:59 > 0:37:02We're just waiting on a porter then we'll transfer him.
0:37:02 > 0:37:04He's not a bad man.
0:37:06 > 0:37:08This fell out of your father's pocket.
0:37:18 > 0:37:20Your father had a short-lived episode of VT,
0:37:20 > 0:37:23likely triggered by the death of some heart muscle.
0:37:23 > 0:37:27He's having medication into the vein to prevent it from recurring.
0:37:27 > 0:37:29I'd hope he'd make a full recovery,
0:37:29 > 0:37:31but he needs to be admitted for investigation.
0:37:33 > 0:37:37My mum died 18 months ago. Cervical cancer.
0:37:40 > 0:37:41Sorry to hear that.
0:37:43 > 0:37:44I can't lose him too.
0:37:55 > 0:37:58Baba, I thought you were a good man.
0:37:58 > 0:38:02I am. I am a good man.
0:38:02 > 0:38:04Then how could you take money from them?
0:38:05 > 0:38:07How much trouble are we in?
0:38:10 > 0:38:14Great. Gynae are ready to take her as soon as we can get her to theatre.
0:38:14 > 0:38:17Everything OK? I'm just going to update the husband.
0:38:17 > 0:38:20OK. Right, let's get the next bloods through the level one,
0:38:20 > 0:38:22assemble her notes and transfer the monitoring.
0:38:22 > 0:38:24I don't understand. How can this happen?
0:38:24 > 0:38:26PPH is not unheard of even if the placenta is delivered.
0:38:26 > 0:38:30- Surely we can do something? Pack the vagina?- Absolutely not. We do nothing until Ash gets back.
0:38:30 > 0:38:32She's going to bleed out.
0:38:32 > 0:38:35If you want to make yourself useful, write up more fluids,
0:38:35 > 0:38:37order another four units of blood,
0:38:37 > 0:38:39and talk to her.
0:38:39 > 0:38:40I've got to speak to theatre.
0:38:40 > 0:38:44All right, Sally, you're doing well, darling, you're doing very well.
0:38:44 > 0:38:47Sally. It's Doctor Chao here. You are going to be all right.
0:38:47 > 0:38:48I'm going to be right here for you.
0:38:48 > 0:38:51Charlie Fairhead, ED. You've got a Sally Jenks on the list.
0:38:51 > 0:38:53I wanted to give you a heads-up - she's suffered a massive
0:38:53 > 0:38:56post-partum haemorrhage and is now profoundly shocked.
0:38:56 > 0:38:59Yes, Dr Ashford has informed gynae - just to let you know
0:38:59 > 0:39:01that she will be up much sooner than we expected.
0:39:01 > 0:39:06Yes, we've fixed up a gynae bed, but I suspect she'll end up on ITU.
0:39:06 > 0:39:09OK, don't mention it.
0:39:11 > 0:39:14What the hell are you doing? What did I tell you? Write-up fluids!
0:39:14 > 0:39:17- Don't touch her.- Lily, what are you doing?- I'm simply re-examining...
0:39:17 > 0:39:20All right, that's enough. Out the way. Out of the resus.
0:39:20 > 0:39:22Now, Dr Chao!
0:39:22 > 0:39:23The tamponade has come away
0:39:23 > 0:39:24She's bleeding out.
0:39:24 > 0:39:26OK.
0:39:26 > 0:39:28Can we have some help over here?
0:39:28 > 0:39:29Get her to theatre, please.
0:39:32 > 0:39:34Taxi.
0:39:35 > 0:39:37How much to the train station, mate?
0:39:37 > 0:39:39£15.
0:39:55 > 0:39:57I only did what I thought was best.
0:39:57 > 0:39:59I'd already examined her.
0:39:59 > 0:40:01You left her.
0:40:01 > 0:40:03- Excuse me?- You left the room.
0:40:03 > 0:40:05As the senior consultant, you should have been there.
0:40:05 > 0:40:09I was gone for a moment and Charlie was there carrying out my instructions.
0:40:09 > 0:40:11You told me to look after her - to stay with her.
0:40:11 > 0:40:15To stay with her in a pastoral role. As we discussed.
0:40:16 > 0:40:17You know what really annoys me?
0:40:17 > 0:40:20This isn't the first time you've overstepped the mark.
0:40:20 > 0:40:22If it was, I could put it down to inexperience.
0:40:22 > 0:40:26But you know what it makes me believe? That it's stupidity.
0:40:26 > 0:40:28Arrogance.
0:40:28 > 0:40:33Dr Hanna was absolutely right - the way you act, the way you treat
0:40:33 > 0:40:37other members of staff, the way you treat good people - it repulses me.
0:40:41 > 0:40:42How is Sally?
0:40:42 > 0:40:43Dead.
0:40:47 > 0:40:49She's dead?
0:40:49 > 0:40:50KNOCK AT DOOR
0:40:50 > 0:40:54Sorry, Dr Ashford? There's an urgent call for you.
0:41:30 > 0:41:32Charlie, I'm sorry.
0:41:34 > 0:41:38I lost my rag with you earlier more than I have with anyone
0:41:38 > 0:41:39for a long, long time.
0:41:39 > 0:41:42You really had better start listening.
0:41:42 > 0:41:44Has um... Has Paul been told?
0:41:45 > 0:41:49Yes, I've told him that as soon as she is out of theatre
0:41:49 > 0:41:50they will take her up to ITU.
0:41:52 > 0:41:53Sally? She's alive?
0:41:55 > 0:41:56Of course she's alive.
0:41:58 > 0:42:00Can you make sure all the notes are correct?
0:42:02 > 0:42:04Thanks, girls.
0:42:15 > 0:42:18Oh! It feels really weird.
0:42:18 > 0:42:19The block should be working.
0:42:24 > 0:42:25You're back.
0:42:29 > 0:42:30OK. Let's try again.
0:42:30 > 0:42:32Tell me your name.
0:42:32 > 0:42:34- My name is Ben. - On three. One...
0:42:34 > 0:42:35Are you a nurse?
0:42:35 > 0:42:37- Two... - Yes.- Are you a thief?
0:42:37 > 0:42:39No.
0:42:39 > 0:42:42- Three.- Ow!
0:42:42 > 0:42:44SHE CRIES OUT
0:42:47 > 0:42:51Wow, you made a meal of that. But we're all done.
0:42:51 > 0:42:53Oh, we're far from done here.
0:42:57 > 0:43:00I'm going to call the police. Hand myself in.
0:43:02 > 0:43:03No.
0:43:04 > 0:43:09Then what? What can I do to make this right?
0:43:09 > 0:43:11First of all,
0:43:11 > 0:43:13you're going to pay back
0:43:13 > 0:43:15every penny you've taken from them.
0:43:15 > 0:43:19Then, you're going to take a step back from the business.
0:43:19 > 0:43:22- Then who...? - I'm not just a waitress.
0:43:22 > 0:43:24I'll work every hour of the day
0:43:24 > 0:43:26to get the business back on track -
0:43:26 > 0:43:27if that's what needs to happen.
0:43:27 > 0:43:30It was just a few bills. I fell behind.
0:43:30 > 0:43:32I haven't finished.
0:43:32 > 0:43:35Then you're going to take care of yourself.
0:43:35 > 0:43:40Get better. Get healthy and help Sally and Paul.
0:43:40 > 0:43:42Like I know you want to.
0:43:42 > 0:43:46Because, Baba - you're a good man.
0:43:52 > 0:43:55What's that for?
0:43:55 > 0:43:57When I said I hadn't stolen anything, I lied.
0:43:57 > 0:44:00I took this cash this morning, and I feel terrible. I'm sorry.
0:44:00 > 0:44:03- That's OK. You can tell it to the police when I call them.- Rita, wait.
0:44:05 > 0:44:07Why did you take the money in the first place?
0:44:07 > 0:44:10I needed some cash to get to an interview. A job interview.
0:44:10 > 0:44:12And you missed it.
0:44:12 > 0:44:14To stay with me?
0:44:14 > 0:44:18- Yes.- Hold on a minute. You still haven't said what you were doing in her house.
0:44:18 > 0:44:22Until a month or so ago I was living with my folks, working in an ED.
0:44:22 > 0:44:23But they kicked me out.
0:44:23 > 0:44:26I was partying too hard, coming home late. They'd had enough.
0:44:26 > 0:44:29- I know how they feel. - Me too. Let him finish.
0:44:29 > 0:44:32They completely cut me off. Then so did my mates.
0:44:32 > 0:44:34Sick of me on their sofa and suchlike.
0:44:34 > 0:44:36Even spent a few nights on a park bench.
0:44:36 > 0:44:38That being said, so did Tony Blair.
0:44:38 > 0:44:40Have you read his autobiography?
0:44:40 > 0:44:41- No.- No.
0:44:43 > 0:44:47But my father owns a few flats in Holby...
0:44:47 > 0:44:49And I thought - pick myself up. New job.
0:44:49 > 0:44:51Get myself back on my feet.
0:44:51 > 0:44:53So I stole a spare key from my dad.
0:44:53 > 0:44:56Hang on, what's your dad's name?
0:44:56 > 0:44:58Arthur. Chiltern. Mr Chiltern.
0:44:58 > 0:45:00Mr Chiltern's my landlord.
0:45:00 > 0:45:03- Exactly. - So you've been staying in her house?
0:45:03 > 0:45:05No. Well...
0:45:05 > 0:45:07Yes. The loft.
0:45:07 > 0:45:09Technically. Only for a couple of days.
0:45:09 > 0:45:13I thought we had a poltergeist!
0:45:13 > 0:45:16- Sorry. - Can you get another interview?
0:45:16 > 0:45:18No, they filled the position, they called earlier.
0:45:18 > 0:45:23Working geriatrics at St James' isn't exactly at the top of my list anyway.
0:45:23 > 0:45:26OK, this is a little bit too weird for me.
0:45:26 > 0:45:28I'm going to let you sort it out amongst yourselves.
0:45:31 > 0:45:34You can call the police if you want.
0:45:34 > 0:45:35I was only trying to be honest.
0:45:36 > 0:45:38What?
0:45:40 > 0:45:41You have nice hair.
0:46:17 > 0:46:19A few hours ago you were telling me he broke into your house
0:46:19 > 0:46:23and now you want me to put your new mate, Lofty, forward for work?
0:46:23 > 0:46:27Lofty? Oh, yeah - I get it.
0:46:27 > 0:46:30But he's genuinely an experienced A&E nurse and a really good guy.
0:46:30 > 0:46:33I'm a Band 5 nurse, Robyn. I'm the same as you.
0:46:33 > 0:46:35I don't see what I can do.
0:46:35 > 0:46:37Please.
0:46:37 > 0:46:40Fine. I'll talk to Tess in the morning. I'm not promising anything.
0:46:40 > 0:46:42Thanks. I really appreciate it.
0:46:49 > 0:46:51Are you OK? Who's that?
0:46:55 > 0:46:57- Night, lads.- Night.
0:47:00 > 0:47:01Maria, what are you doing here?
0:47:01 > 0:47:04I'm meeting someone. A colleague.
0:47:04 > 0:47:07You're a consultant - here?
0:47:07 > 0:47:08No. I work in the kitchens.
0:47:10 > 0:47:13What, you think you're the only one with an imagination?
0:47:13 > 0:47:15- Hey, all set?- Yes.
0:47:15 > 0:47:18I know this lovely little wine bar just around the corner.
0:47:18 > 0:47:19Sounds perfect.
0:47:19 > 0:47:23Don't mind, do you? Shame for both of us to lose out.
0:47:23 > 0:47:24After you.
0:47:31 > 0:47:32Hey, you ready?
0:47:32 > 0:47:34Yes. I'd like to go home now.
0:47:34 > 0:47:37Max, you've met Ben? His mates call him Lofty.
0:47:37 > 0:47:39- Do they?- They do now.
0:47:39 > 0:47:43Lofty will stay with us for a few days in Jamie's old room, if you don't mind?
0:47:43 > 0:47:46I can't pay any rent but I make a fantastic flan.
0:47:48 > 0:47:50Yeah. Cool.
0:47:53 > 0:47:56- Sorry, who are you?- Lofty.
0:47:56 > 0:47:59- KNOCK AT DOOR - Come in.
0:48:02 > 0:48:03How can I help?
0:48:06 > 0:48:08Do you want to take a seat?
0:48:08 > 0:48:10Today I was led to believe that a patient
0:48:10 > 0:48:12I had been treating had died.
0:48:12 > 0:48:16- OK.- This was a lie. It was cruel and unprofessional.
0:48:16 > 0:48:17And it was told to me by my mentor.
0:48:17 > 0:48:21I want you think very carefully before you say anything else, Lily.
0:48:22 > 0:48:26Dr Ashford is a bully.
0:48:27 > 0:48:30I wish to lodge a formal complaint.