0:00:26 > 0:00:29MUSIC: "Can't Get You Out Of My Head" by Kylie Minogue
0:00:33 > 0:00:38# La, la, la La, la, la, la, la
0:00:38 > 0:00:41# La, la, la La, la, la, la
0:00:41 > 0:00:43# I just can't get you out of my head
0:00:43 > 0:00:47# Boy, your loving is all I think about
0:00:47 > 0:00:51# I just can't get you out of my head
0:00:51 > 0:00:55# Boy, it's more than I dare to think about
0:00:55 > 0:00:57# La, la, la... #
0:01:32 > 0:01:33What the...?
0:01:39 > 0:01:41It's nothing to be worried about.
0:01:46 > 0:01:51Mrs Richards, this practice has a highly regarded reputation for excellent patient care.
0:01:51 > 0:01:54We have been a part of the Letherbridge community...
0:01:57 > 0:01:59..for many years.
0:01:59 > 0:02:05I can assure you, Mr Williams, that there is no danger of...
0:02:06 > 0:02:07So rude!
0:02:07 > 0:02:10That is the eighth this morning.
0:02:11 > 0:02:15I knew it. Those letters have made things worse.
0:02:15 > 0:02:16You were right.
0:02:16 > 0:02:21Mrs Tembe, could you try and think before you speak?
0:02:22 > 0:02:24What do you mean?
0:02:24 > 0:02:27The word danger is not a good choice when people are so jittery.
0:02:27 > 0:02:30- I was trying to make matters clear. - I understand.
0:02:30 > 0:02:33Perhaps you would prefer me to do something else, Mrs Parsons?
0:02:33 > 0:02:36No, no. No, you're doing fine.
0:02:36 > 0:02:39- Just, um, be a bit more positive. - PHONE RINGS
0:02:40 > 0:02:43Good morning, the Mill Health Centre.
0:02:45 > 0:02:48I can assure you that the Mill Health Centre
0:02:48 > 0:02:52is the safest place in the whole of Letherbridge.
0:02:54 > 0:02:56Yes.
0:03:00 > 0:03:03It's him! I knew he was behind this!
0:03:32 > 0:03:34"Emergency. Which service?"
0:03:34 > 0:03:39Police. I've got thieves on my property.
0:03:40 > 0:03:45Sorry I'm late. It's all right. I've already seen it.
0:03:45 > 0:03:48- You have?- It was a bit of a shock.
0:03:48 > 0:03:49Yeah, I can imagine.
0:03:49 > 0:03:53St John's Wort. I swear by it. That and a bit of meditation.
0:03:53 > 0:03:55I'm glad you're coping.
0:03:55 > 0:03:58It's big news for now. Eventually, it'll calm down.
0:03:58 > 0:04:01Eventually, it'll change. Just get on with...
0:04:03 > 0:04:06Elaine.
0:04:06 > 0:04:09I'd have given them a better picture, if they'd asked.
0:04:13 > 0:04:15Ouch.
0:04:17 > 0:04:20Right, start slinging this lot in the back of the van.
0:04:20 > 0:04:23And watch out for rats.
0:04:25 > 0:04:27What the...?
0:04:28 > 0:04:31Mr Jones, any more of that and I'll call the police!
0:04:31 > 0:04:34I've already called them. They'll see you off!
0:04:36 > 0:04:40- Sergeant Hollins. Are you in charge, mate?- Yeah, I am.
0:04:40 > 0:04:43Get them off my property!
0:04:43 > 0:04:47- I want them gone now!- All right, calm down. Mr Jones, is it?
0:04:47 > 0:04:50I'll calm down when you've arrested these thieves.
0:04:50 > 0:04:53In my day, people couldn't take things from your garden!
0:04:53 > 0:04:55I have a court order allowing...
0:04:55 > 0:04:58And the police didn't just stand around and let them!
0:04:58 > 0:05:01Go on! Go on, arrest him!
0:05:01 > 0:05:03- Arrest the lot of them. - We have every right to be here!
0:05:03 > 0:05:07- You have no rights! - Bill Trevor. Environmental Health.
0:05:07 > 0:05:09This is my home! I'll live as I like!
0:05:09 > 0:05:13What's it got to do with you? With any of you?
0:05:13 > 0:05:15Whoa-whoa-whoa-whoa-whoa! Put that down!
0:05:15 > 0:05:18Mr Jones, this is a court order.
0:05:18 > 0:05:20You have to let Mr Trevor do his job.
0:05:20 > 0:05:24I don't believe this! I called you, now you join him!
0:05:24 > 0:05:29- I'm joining nobody.- Are you happy now, are you? All of you?
0:05:29 > 0:05:33- In my day, I knew how to do my duty! - Stop that!
0:05:33 > 0:05:36But you have no backbone today!
0:05:47 > 0:05:50I hope Elaine can cope with all this.
0:05:50 > 0:05:52She looked fine to me.
0:05:52 > 0:05:53Heston's late.
0:05:53 > 0:05:56This show of his could not have come at a worse time.
0:05:56 > 0:06:00- We can't blame him, he couldn't have known what would happen. - I'm not blaming him.
0:06:00 > 0:06:02But he knows how difficult things are.
0:06:02 > 0:06:04I could have done with support.
0:06:04 > 0:06:08- Well, we can hold the fort, can't we, Jimmi?- Yeah, sure.
0:06:12 > 0:06:14Mr Reynolds.
0:06:14 > 0:06:16Would you like to follow me?
0:06:21 > 0:06:26See? One down. Only a couple of hundred more to go.
0:06:33 > 0:06:36Quisling! Turning on one of your own!
0:06:36 > 0:06:40Get them to stand back or go home. They're making things worse.
0:06:42 > 0:06:45- How long has this been going on? - Don't ask.
0:06:49 > 0:06:51But it ends today.
0:07:02 > 0:07:04We're safe in here, love.
0:07:12 > 0:07:14They can't touch us now.
0:07:23 > 0:07:26I have had over 20 requests
0:07:26 > 0:07:28for patient notes to be sent to other surgeries.
0:07:28 > 0:07:32Really? Should we be doing this, then? It doesn't seem to be helping.
0:07:32 > 0:07:35I agree. But we have had our orders.
0:07:36 > 0:07:39Ah, good morning, Dr Carter.
0:07:39 > 0:07:40Ah!
0:07:40 > 0:07:42Dr Carter, what is it?
0:07:42 > 0:07:45WHISPERING: Hot drink. I need a hot drink.
0:07:45 > 0:07:48Oh, my goodness! Dr Carter, come and sit down.
0:07:48 > 0:07:49Imogen, pour some tea, please.
0:07:53 > 0:07:55How did this happen?
0:07:55 > 0:07:57No, do not answer that.
0:07:57 > 0:07:59How was your dress rehearsal?
0:07:59 > 0:08:01Do not answer that either.
0:08:03 > 0:08:08That bad? We will not allow it to stop the show.
0:08:08 > 0:08:11We will find a way.
0:08:11 > 0:08:15Now, today, your voice needs complete rest.
0:08:15 > 0:08:18Not a word until the start of the show.
0:08:18 > 0:08:20What about his patients?
0:08:20 > 0:08:23Oh!
0:08:28 > 0:08:30Oh! Despicable!
0:08:40 > 0:08:42What's got into her?
0:08:46 > 0:08:48Oh!
0:08:48 > 0:08:50Makes sense to me.
0:08:52 > 0:08:54Here you go, one of Cherry's lemon teas
0:08:54 > 0:08:58with a spoonful of Elaine's special organic Himalayan honey. Try that.
0:09:02 > 0:09:05How's it going with your other patients?
0:09:05 > 0:09:08Mrs Tembe's explaining to everyone before they come in.
0:09:08 > 0:09:13Oh! She did tell me to let you know that your next patient is a Japanese lady.
0:09:13 > 0:09:16She's here on holiday, but she doesn't speak much English.
0:09:47 > 0:09:48Is there no other way?
0:09:48 > 0:09:52We've tried every other way. This is the last resort, believe me.
0:09:52 > 0:09:53What do you know about him?
0:09:53 > 0:09:58- Ex-navy. Lives alone. Keeps himself to himself.- Anything else?
0:09:58 > 0:10:02Just what the neighbours told me. He saw action in the Falklands. Got a couple of medals.
0:10:02 > 0:10:05Also, years back, he used to do a lot of community work.
0:10:05 > 0:10:08Drove a minibus for the day centre, delivered meals on wheels.
0:10:08 > 0:10:11Did he? How did he get into this mess?
0:10:11 > 0:10:12I don't know how it began,
0:10:12 > 0:10:15but the complaints started coming in ages back.
0:10:15 > 0:10:19Neighbours sick of the smell and the vermin. It is disgusting.
0:10:19 > 0:10:22You've had it up to here with him, haven't you?
0:10:22 > 0:10:27I've tried the sympathetic bit. All he does is throw it back at me. Sees me as his enemy.
0:10:27 > 0:10:29If you ask me, he needs medical help,
0:10:29 > 0:10:32but there's no chance of him listening. Stubborn old goat.
0:10:32 > 0:10:35- Ah, well, shall we get on?- Yeah.
0:10:35 > 0:10:38I don't enjoy upsetting an old man, you know.
0:10:38 > 0:10:39I'll, er, I'll call the locksmith.
0:10:41 > 0:10:43I said the letters were the wrong tactic.
0:10:43 > 0:10:45- It is not fair to blame the letters. - What else?
0:10:45 > 0:10:48The practice is all over the newspapers again this morning.
0:10:48 > 0:10:50And that article won't have helped.
0:10:50 > 0:10:54Dr Seductress draped all over Dr Death.
0:10:54 > 0:10:57- I wouldn't go that far. - I'd go further.
0:10:57 > 0:10:59I'd say that article has done more damage than the letters.
0:10:59 > 0:11:03Patients won't know whether to trust Elaine's judgement.
0:11:03 > 0:11:06If she can't spot a murderer, how can she spot a disease?
0:11:06 > 0:11:09You know that's how they think.
0:11:09 > 0:11:12Elaine! Um...
0:11:12 > 0:11:16We were discussing how many patients came in today. How about you?
0:11:16 > 0:11:18Four. A couple cancelled.
0:11:18 > 0:11:23- Hardly surprising.- What, you've never had a patient cancel?
0:11:23 > 0:11:26Well, of course. But not because they were afraid to come into the surgery.
0:11:28 > 0:11:30Maybe I can help you with that.
0:11:40 > 0:11:43Mr Leigh's ready to make a start.
0:11:45 > 0:11:49I'll tell you what, just give me one more go. Just one more.
0:11:49 > 0:11:51OK.
0:11:54 > 0:11:57Mr Jones?
0:11:57 > 0:12:00Mr Jones, open the door.
0:12:03 > 0:12:07Mr Jones? Kenny?
0:12:07 > 0:12:10Come on, open the door.
0:12:10 > 0:12:11This is your last chance.
0:12:11 > 0:12:13We don't want to damage your property, but....
0:12:14 > 0:12:16Oh, come on, sir.
0:12:28 > 0:12:31# You are my sunshine
0:12:31 > 0:12:34# My only sunshine
0:12:34 > 0:12:40# You make me happy when skies are grey. #
0:12:42 > 0:12:43Can you believe it?
0:12:43 > 0:12:45I fought for this country
0:12:45 > 0:12:49and they can't even leave us in peace to live as we want.
0:12:49 > 0:12:51How dare they?
0:12:51 > 0:12:55How dare they tell us how we can live our lives?
0:12:55 > 0:12:58They're nothing more than a bunch of vandals,
0:12:58 > 0:13:01trying to break into a man's house.
0:13:01 > 0:13:02Into his home.
0:13:05 > 0:13:07Listen to me going on.
0:13:08 > 0:13:09Keeping you awake.
0:13:11 > 0:13:15Get some rest, my darling girl.
0:13:19 > 0:13:22I put menthol in it.
0:13:23 > 0:13:26Is it working?
0:13:26 > 0:13:28Oh, breathe deeper!
0:13:28 > 0:13:31HE COUGHS
0:13:35 > 0:13:38That's it. I've tried everything.
0:13:38 > 0:13:41Unless...
0:13:41 > 0:13:44There is one other thing that I can think of.
0:13:55 > 0:13:57It's the only thing left.
0:14:00 > 0:14:02But I need your say-so.
0:14:02 > 0:14:03HE COUGHS
0:14:25 > 0:14:27Mr Jones?
0:14:29 > 0:14:31You lot make a start in here.
0:14:31 > 0:14:34I'll check through the ground floor.
0:14:35 > 0:14:38They won't get in.
0:14:38 > 0:14:41I've made sure of that.
0:14:41 > 0:14:42Kenny?
0:14:42 > 0:14:45Kenny, listen to me.
0:14:45 > 0:14:47You've, you've got to come out sometime.
0:14:49 > 0:14:51- Take a seat.- Thanks.
0:14:53 > 0:14:55Miss York, do you want to come through?
0:15:02 > 0:15:04Now I know how Kevin feels.
0:15:04 > 0:15:06Look, if you want to take some time off...
0:15:06 > 0:15:08Time off? Why would I want that?
0:15:15 > 0:15:16Good luck.
0:15:23 > 0:15:26The rest of the house is being cleared.
0:15:26 > 0:15:28There's only this room left.
0:15:29 > 0:15:32Get lost! Get out!
0:15:32 > 0:15:34Come on, Kenny.
0:15:34 > 0:15:36Go away!
0:15:36 > 0:15:37Please!
0:15:37 > 0:15:42Just...go...away!
0:15:43 > 0:15:46A-hem! My men should have clocked off by now.
0:15:46 > 0:15:49Oh! You've been patient this long,
0:15:49 > 0:15:52I mean, a little bit longer won't hurt, will it?
0:15:52 > 0:15:55- OK.- Good man.- Come on, lads.
0:15:56 > 0:15:58Kenny?
0:15:58 > 0:16:00You can't stay in there forever.
0:16:02 > 0:16:04This is going to happen, whether you like it or not.
0:16:07 > 0:16:08All right.
0:16:11 > 0:16:13You can't do this!
0:16:13 > 0:16:14Come on, Kenny.
0:16:14 > 0:16:18Let me get you out of there so these lads can get on with their work.
0:16:19 > 0:16:22Why don't you leave us alone?
0:16:28 > 0:16:31All this upset over a pile of rubbish?
0:16:34 > 0:16:36You all right, Sergeant?
0:16:36 > 0:16:40- Don't come any further.- What?
0:16:40 > 0:16:43Keep your lads back.
0:16:43 > 0:16:48- Do as I say, please.- Yeah, OK. Come on, lads.
0:16:48 > 0:16:50Take a break.
0:17:05 > 0:17:07I'm glad this day is almost over.
0:17:07 > 0:17:13So am I. Now I can go home and get ready for tonight. I'm so excited.
0:17:13 > 0:17:15I hope they're be serving wine.
0:17:15 > 0:17:19I do not know if I should wear my blue two-piece or the dress I wore
0:17:19 > 0:17:24to meet her Majesty and to watch highlights of the Royal Wedding.
0:17:24 > 0:17:26ANGUISHED MOANING
0:17:30 > 0:17:35That is the worst thing I've ever put in my mouth! Ehhhhhh...
0:17:35 > 0:17:38Dr Carter, you can speak!
0:17:38 > 0:17:40So I can!
0:17:40 > 0:17:44It is a miracle. How can this be?
0:17:44 > 0:17:48Alas, that must remain a secret between the healer and the healed.
0:17:48 > 0:17:50I hope it was nothing illegal.
0:17:50 > 0:17:52- Mrs Tembe!- I resent that!
0:17:52 > 0:17:53Ladies, ladies.
0:17:53 > 0:17:59Imogen's dedication to the task has been second to none, bar yours. Thank you, Imogen.
0:18:01 > 0:18:04# La la la la
0:18:04 > 0:18:06# La la la la
0:18:06 > 0:18:09# La la la la... #
0:18:09 > 0:18:14# You are my sunshine, my only sunshine... #
0:18:14 > 0:18:16Kenny...
0:18:16 > 0:18:18Shh! You'll wake her.
0:18:18 > 0:18:21You'll have to start talking to me. Tell me what happened here.
0:18:21 > 0:18:24All quiet now.
0:18:24 > 0:18:26Nothing to be afraid of.
0:18:26 > 0:18:29Everyone's being very patient...
0:18:29 > 0:18:31- Everyone? - The medical examiner's here...
0:18:31 > 0:18:34and a lot of other people who need to get in.
0:18:34 > 0:18:39Now, they've agree to let me stay and talk to you, but I can only keep them away for so long.
0:18:39 > 0:18:44Mabel's always had trouble sleeping so I sing to her.
0:18:44 > 0:18:50# You are my sunshine My only sunshine
0:18:50 > 0:18:56# You make me happy when skies are grey... #
0:18:56 > 0:18:57Kenny!
0:18:57 > 0:19:01- It's her favourite song.- They're going to have to take Mabel away.
0:19:01 > 0:19:04No, there's no need.
0:19:04 > 0:19:07I can make her better.
0:19:07 > 0:19:09She just needs rest.
0:19:11 > 0:19:13Don't let them take her.
0:19:22 > 0:19:25I am so excited.
0:19:25 > 0:19:27You would be.
0:19:27 > 0:19:32Are you not excited, Dr Carmichael, at the thought of such a treat?
0:19:32 > 0:19:34I can hardly contain myself(!)
0:19:34 > 0:19:38- Jimmi, any sign of Elaine?- No.
0:19:38 > 0:19:40Does anybody want a drink?
0:19:40 > 0:19:41Yeah.
0:19:46 > 0:19:50Can you remember what this room was like before, Kenny?
0:19:50 > 0:19:52- Eh?- I bet Mabel kept the house spick and span.
0:19:52 > 0:19:55I bet you could eat your dinner off the floor.
0:19:57 > 0:19:59Yes.
0:20:03 > 0:20:06Tell me what it was like.
0:20:06 > 0:20:08Can you remember?
0:20:09 > 0:20:11We had flowers.
0:20:13 > 0:20:18All over the place, fresh cut flowers from the garden.
0:20:18 > 0:20:21She could grow anything.
0:20:21 > 0:20:25And the house always... had the smell of polish.
0:20:26 > 0:20:27Lavender polish.
0:20:29 > 0:20:33I... I said that she'd polish all the furniture away.
0:20:33 > 0:20:35She laughed when I said that.
0:20:35 > 0:20:38Polish and fresh flowers.
0:20:38 > 0:20:41Sounds like my mum's.
0:20:41 > 0:20:43What else?
0:20:43 > 0:20:45Lace.
0:20:45 > 0:20:47Mabel loved lace.
0:20:47 > 0:20:50We had lace everywhere.
0:20:50 > 0:20:52In the curtains,
0:20:52 > 0:20:54on the backs of the chairs.
0:20:54 > 0:20:56And?
0:20:58 > 0:21:00And in the evening,
0:21:00 > 0:21:01when the lamps...
0:21:03 > 0:21:06..were lit, the place was aglow.
0:21:07 > 0:21:11But nothing shone as bright as Mabel's smile.
0:21:13 > 0:21:15It was like the sun.
0:21:15 > 0:21:18Though...it never set.
0:21:20 > 0:21:22And when she looked at me...
0:21:23 > 0:21:25..there was such love.
0:21:26 > 0:21:29Do you know what it's like to be loved like that?
0:21:29 > 0:21:33You walk into a room and someone's face just lights up...
0:21:33 > 0:21:36just at the sight of you.
0:21:36 > 0:21:39That's a light that can't go out...
0:21:41 > 0:21:43It just can't go out.
0:21:43 > 0:21:46It just can't go.
0:21:46 > 0:21:49What would Mabel say if she could see this room now?
0:21:52 > 0:21:54I'd get a right earful!
0:21:55 > 0:21:57What happened to her?
0:21:57 > 0:22:00Happened?
0:22:01 > 0:22:04Tell me. Tell me, Kenny.
0:22:05 > 0:22:07She'll wake soon.
0:22:08 > 0:22:11No...
0:22:11 > 0:22:13No, she...she won't wake up.
0:22:13 > 0:22:15And I think deep down, you know that.
0:22:17 > 0:22:18Tell me how she died.
0:22:23 > 0:22:25We took a picnic to the park...
0:22:28 > 0:22:31..walked up into the woods afterwards.
0:22:34 > 0:22:36Found the little bridge over the stream.
0:22:38 > 0:22:40That evening,
0:22:40 > 0:22:43she turned to me and she said, "Thank you".
0:22:45 > 0:22:48I didn't know what she meant. Why was she thanking me?
0:22:50 > 0:22:51She turned, and...
0:22:53 > 0:22:56She said, "Thank you for being my Kenny."
0:22:59 > 0:23:00And then...
0:23:03 > 0:23:05Then, she went to sleep.
0:23:08 > 0:23:12# You'll never know, dear
0:23:12 > 0:23:16# How much I love you
0:23:16 > 0:23:19# Please don't take
0:23:19 > 0:23:25# My sunshine away. #
0:23:25 > 0:23:28She didn't go to sleep, look at her.
0:23:30 > 0:23:32Look at her.
0:23:35 > 0:23:37Oh...
0:23:37 > 0:23:40HE WEEPS SOFTLY
0:23:40 > 0:23:42KENNY SOBS QUIETLY
0:23:42 > 0:23:45- Oh...- Come on.
0:23:45 > 0:23:46Bill?
0:23:46 > 0:23:48- KENNY SOBS - Come on.
0:23:50 > 0:23:52Come on, old man.
0:23:52 > 0:23:54- Here you go. - KENNY CONTINUES SOBBING
0:23:54 > 0:23:57That's right, come on. There you go.
0:24:00 > 0:24:02< CRYING AND MOANING
0:24:08 > 0:24:14- If you don't feel up to this, Heston would understand. - Really, I'm fine. It's OK.
0:24:14 > 0:24:17< APPLAUSE
0:24:17 > 0:24:20Better take our seats!
0:24:20 > 0:24:22Come on.
0:24:22 > 0:24:23What about Jimmi?
0:24:30 > 0:24:32Elaine?
0:24:33 > 0:24:34I'll catch you up.
0:24:43 > 0:24:47ELAINE HYPERVENTILATES
0:24:47 > 0:24:51RAGGED BREATHING
0:24:54 > 0:24:58- Let me know if you need anything else. Cheers, bye. Elaine? - What have I done?
0:24:58 > 0:25:02- What did I do?- Let's take a seat. - Was it because of me?
0:25:02 > 0:25:05Poor Lauren!
0:25:05 > 0:25:07I brought him to the Mill, I did this,
0:25:07 > 0:25:10I brought him into her life...
0:25:10 > 0:25:12Elaine, take deep breaths for me...
0:25:12 > 0:25:13It's what I do,
0:25:13 > 0:25:17- Harrison was my great achievement... - What's going on?
0:25:17 > 0:25:20I did this, it was because of me.
0:25:20 > 0:25:23I pretend, but all the time, it's me.
0:25:23 > 0:25:26- He's watching me and I can't get away! - SHE SOBS
0:25:26 > 0:25:30It's all right, sweetie. He's not here, come on. Come and sit down.
0:25:40 > 0:25:44- I've given her something for sleep. - She should've taken time off.
0:25:44 > 0:25:47- I should have not let her come. - Don't beat yourself up.
0:25:47 > 0:25:50It's my job to look after my staff and I'm not doing it.
0:25:50 > 0:25:56You do just fine. Things affect people in different ways. You can't force them to accept help.
0:25:56 > 0:25:59- I should have been more supportive. - We can be supportive now.
0:25:59 > 0:26:01Yeah...
0:26:01 > 0:26:05I'm going to stay with her. How bad do you think this is?
0:26:07 > 0:26:13Guilt, shock, fear... She's got a lot on her plate. It won't be a quick recovery, Julia.
0:26:21 > 0:26:26- Wow, a rabbit. I love rabbits. - It's Dougal.
0:26:26 > 0:26:30Oi! Come here!
0:26:30 > 0:26:34If you start getting into trouble, they'll take you away from us.
0:26:34 > 0:26:36Is that what you want?
0:26:36 > 0:26:40You've got big fat white spots at the back of your throat.
0:26:40 > 0:26:43I'm 14 weeks pregnant, and I'm bleeding.
0:26:49 > 0:26:52Subtitles by Red Bee Media Ltd
0:26:52 > 0:26:55E-mail: subtitling@bbc.co.uk