0:00:28 > 0:00:31Remember the tree that crushed the car in the storm last week?
0:00:31 > 0:00:36- It's round the corner in, er, McCarthy Street?- Oh, yes.
0:00:36 > 0:00:42Apparently the council were told about it weeks beforehand,
0:00:42 > 0:00:44and they knew it was dangerous but they did nothing!
0:00:44 > 0:00:48- Really?- Yeah. Somebody should be sacked over it.
0:00:48 > 0:00:51This is as hard as iron.
0:00:51 > 0:00:55But they won't, of course. It'll just be papered over.
0:00:55 > 0:00:58And goodness knows what rubbish they put into this stuff.
0:00:58 > 0:01:01It's grey before they dye it, you know.
0:01:01 > 0:01:02What's this?
0:01:02 > 0:01:07- Oh, it's the analysis of the pills. - What?!
0:01:09 > 0:01:12You don't listen to anything I say, do you?
0:01:12 > 0:01:17The pills you got off the web. I sent them to a pill testing site.
0:01:17 > 0:01:21- Why did you do that?- Because I want to take it to the doctor's.
0:01:21 > 0:01:26I want to know if there's anything in it that I shouldn't be taking long-term.
0:01:26 > 0:01:29- And I want to know how it works.- Oh.
0:01:30 > 0:01:34Weren't you going to harvest your parsnips this morning?
0:01:34 > 0:01:37Ah, well, I'll get going on that now.
0:01:46 > 0:01:49# Ooooh! Ah-oooh! #
0:01:54 > 0:01:55Morning.
0:02:01 > 0:02:03LIQUID SPLASHES
0:02:07 > 0:02:10I'm just popping out to get some flour.
0:02:10 > 0:02:13I'd forgotten it was my turn to bake a cake for the book club.
0:02:13 > 0:02:17- I need the car for the doctor's. - I know. I'll walk.
0:02:20 > 0:02:24ENGINE FAILS TO START
0:02:24 > 0:02:26PHONE RINGS
0:02:29 > 0:02:32- Hello?- Elaine? It's Oliver.
0:02:32 > 0:02:35- Oliver?- How are you?
0:02:35 > 0:02:37- Er, I'm good.- Good.
0:02:37 > 0:02:42I was wondering why you hadn't made your regular appointments since you've been back.
0:02:42 > 0:02:47Actually, I managed to, er, stay off the sleeping pills while I was on holiday.
0:02:47 > 0:02:51- Well, that's great. Well done. - Yeah, yeah, I'm feeling great.
0:02:51 > 0:02:55While I was away, I had some time to think, and, er,
0:02:55 > 0:03:01I actually think being in therapy is not right for me at the moment.
0:03:01 > 0:03:03Right.
0:03:04 > 0:03:07You weren't in a very good place last time I saw you.
0:03:07 > 0:03:11I'm really on top of things. I mean, I had a great holiday. I'm calm, relaxed. I just...
0:03:11 > 0:03:14I just want to take each day as it comes.
0:03:15 > 0:03:19I'd like to talk to you some more about that.
0:03:19 > 0:03:20But it's up to you.
0:03:21 > 0:03:26Look, Elaine, you can make an appointment anytime, hm?
0:03:26 > 0:03:28I'll always make room for you.
0:03:29 > 0:03:34Or if you...if you just need to talk, then just call me, OK?
0:03:34 > 0:03:36OK, thanks, Oliver.
0:03:36 > 0:03:39- Take care.- Bye.- Yep.
0:03:43 > 0:03:45ENGINE FAILS TO START Aargh!
0:03:49 > 0:03:52Oh, thank you.
0:03:52 > 0:03:53Oh, no.
0:03:53 > 0:03:56Is there something amiss, Dr Granger?
0:03:56 > 0:03:57- No.- Morning, all.
0:03:58 > 0:04:01- I know!- You look jittery.
0:04:01 > 0:04:05No, I'm good. Ready to take on the world!
0:04:05 > 0:04:08- Or at least my patients. - If you're so tickety-boo, how about you taking one of mine?
0:04:08 > 0:04:14- Yeah, who?- Bob Fielding. He's a moaner. I've got more than enough grumpy old men on my hands already.
0:04:14 > 0:04:18- I know how you feel.- Try and get him to talk about his gardening -
0:04:18 > 0:04:21the only thing that seems to stop him complaining.
0:04:21 > 0:04:23- Ah, good morning.- Good morning.
0:04:23 > 0:04:26My husband's got an appointment at 11, and I was wondering
0:04:26 > 0:04:30- if I could have a word with the doctor who's seeing him? - What is your husband's name?
0:04:30 > 0:04:32Bob Fielding.
0:04:33 > 0:04:38- I'm seeing him. If you'd like to come through, Mrs Fielding.- Thanks.
0:04:42 > 0:04:44You bought these pills off the internet?
0:04:44 > 0:04:48- Yes, but...- They could be dangerous. You don't know what's in them.
0:04:48 > 0:04:51I know. That's why I threw them out.
0:04:51 > 0:04:54I only wanted the packaging.
0:04:54 > 0:04:56I replaced the pills with multivitamins.
0:04:56 > 0:05:02- Why?- I wanted to induce a placebo effect, to help Bob with his knee pain,
0:05:02 > 0:05:04- and it's worked!- Really?
0:05:04 > 0:05:08When I was working in Africa in the '80s,
0:05:08 > 0:05:11we nurses used to hand out sugar pills all the time.
0:05:11 > 0:05:16They worked wonders! They were all placebo, but it was better than doing nothing.
0:05:16 > 0:05:19So it was just multivitamins you gave him?
0:05:19 > 0:05:24It's the first time he's been without pain for over six months.
0:05:24 > 0:05:27He's been out in the garden, kneeling,
0:05:27 > 0:05:30moving about as if he didn't need the operation.
0:05:30 > 0:05:31So why are you here?
0:05:36 > 0:05:39Are you prepared for the choir rehearsal today?
0:05:39 > 0:05:44- Is there something that I was supposed to do? - Did you check over the lyrics yet?
0:05:44 > 0:05:47Oh, I love Three Kings!
0:05:47 > 0:05:49It is one of my favourites, too.
0:05:49 > 0:05:52# We three kings of Leicester Square
0:05:52 > 0:05:54# Selling ladies' underwear
0:05:54 > 0:05:58# So fantastic, no elastic Only tuppence a pair! #
0:05:58 > 0:06:01SHE LAUGHS
0:06:01 > 0:06:04I'm sorry. I can't go along with it. It would be unethical.
0:06:04 > 0:06:10They're just vitamins. You can see that from the lab report yourself.
0:06:10 > 0:06:11What about the deception?
0:06:13 > 0:06:17I know it's not ideal, but I had no choice.
0:06:17 > 0:06:20Bob's not the most even-tempered of men at the best of times.
0:06:20 > 0:06:23With this knee pain, he's unbearable.
0:06:23 > 0:06:25I can prescribe painkillers.
0:06:25 > 0:06:27But that's not a good long-term solution.
0:06:27 > 0:06:33The pain is constant. It forced him to sell his business,
0:06:33 > 0:06:37and then he couldn't even get out into his vegetable patch.
0:06:37 > 0:06:42He takes his frustrations out on me and I had to get him out of the house somehow.
0:06:44 > 0:06:49My heart can't take it. He was triggering my palpitations.
0:06:49 > 0:06:51I've got atrial fibrillation.
0:06:51 > 0:06:54Are you on medication?
0:06:54 > 0:06:58Yes, but I can't cope with this. It's very stressful cooped up
0:06:58 > 0:07:03in the house together all day. Whoever invented retirement?!
0:07:03 > 0:07:04It's a big adjustment.
0:07:04 > 0:07:09And these pills are helping us get through it.
0:07:09 > 0:07:12If you were to endorse these pills,
0:07:12 > 0:07:16Bob would go on believing in them and they'd carry on working.
0:07:16 > 0:07:20No more arthritis for him and a lot less stress on me.
0:07:22 > 0:07:23Please.
0:07:34 > 0:07:37- Mr Fielding?- Ah.
0:07:43 > 0:07:45Er, how are you this morning?
0:07:45 > 0:07:48- Well, actually, I'm fine. I just wanted to...- Good.
0:07:48 > 0:07:50If you'd like to come through, please.
0:07:50 > 0:07:51- Oh, right.- Thank you.
0:07:54 > 0:07:58- So, what do you make of it? - Well, there's nothing in them that's harmful.
0:07:58 > 0:08:03Good. So why do you think that they're working?
0:08:03 > 0:08:05Oh, it's hard to say.
0:08:05 > 0:08:09Oh, come on. You're the doctor - take a punt.
0:08:10 > 0:08:14Well, often it's about the combination of ingredients.
0:08:14 > 0:08:18There are substances in them that may be having an anti-inflammatory effect
0:08:18 > 0:08:22on your knee, minerals, doser extender agents.
0:08:22 > 0:08:28The important thing is they're working. They ARE working, aren't they?
0:08:28 > 0:08:30- Oh, like magic.- Good.
0:08:32 > 0:08:35So, they're OK to take long-term?
0:08:35 > 0:08:38Perfectly, but I won't take you off the waiting list quite yet.
0:08:38 > 0:08:41Oh, no, no. I wouldn't do that.
0:08:41 > 0:08:44Hey, you should take down the name of these pills.
0:08:45 > 0:08:50Go on. Help some other poor sod on the NHS.
0:08:54 > 0:08:57- Thank you.- You doctors don't like it
0:08:57 > 0:09:00when we patients come up with the solution, do you?
0:09:00 > 0:09:03Not at all. Anything else I can help you with?
0:09:03 > 0:09:08No, thanks! See? No creaks, no twinges, amazing.
0:09:08 > 0:09:11- Good for you.- Thank you.
0:09:19 > 0:09:24Ah, there you are. Now we can get going.
0:09:24 > 0:09:28- Sorry.- I thought that we'd start with Santa Claus Is Coming To Town.
0:09:28 > 0:09:32Er, Santa..?! What a lot of materialistic nonsense.
0:09:32 > 0:09:36We are singing in a hospital, not a department store.
0:09:36 > 0:09:39- It will go down very well on the children's ward. - # You better watch out
0:09:39 > 0:09:41# You better not cry
0:09:41 > 0:09:42# You better not pout
0:09:42 > 0:09:44# Oh, I'm telling you why
0:09:44 > 0:09:50# Santa Claus is coming to town. #
0:09:52 > 0:09:56- Fine afternoon, eh, Graham?- Oh, yes.
0:09:56 > 0:10:00- Oh!- Oh, are you having trouble with your back again?
0:10:00 > 0:10:02Oh, no. It's just my arthritis playing up.
0:10:02 > 0:10:06- Oh. I've been taking some great pills for my knees.- Oh, really?
0:10:06 > 0:10:08Yeah. No pain for a month now.
0:10:08 > 0:10:11Do you think they'd be good for my back?
0:10:11 > 0:10:13Hey, hang on.
0:10:18 > 0:10:21What were you two plotting?
0:10:21 > 0:10:23Oh, I saw him struggling to get up from his patch.
0:10:23 > 0:10:26I thought he ought to try some of these.
0:10:26 > 0:10:29- He's going to order some himself off the web.- What?!
0:10:37 > 0:10:42Here. Here, show this to your doctor.
0:10:42 > 0:10:45Now, I got it from a website for young ravers who want to know
0:10:45 > 0:10:46what's in their party drugs.
0:10:46 > 0:10:50- As if they didn't know that ecstasy was bad for them! - GRAHAM LAUGHS
0:10:50 > 0:10:53In my day, we just had to worry about mixing our drinks.
0:10:53 > 0:10:57Now I have to worry about mixing my medications.
0:10:57 > 0:11:00You'll be all right. Dr Cassidy said I could take them indefinitely.
0:11:00 > 0:11:07- Oh.- In fact, I'm going to write a little piece for the allotment newsletter, spread the word.
0:11:07 > 0:11:13- Why not?- Yeah, listen, you haven't got the name down there, though, have you?
0:11:13 > 0:11:16# We wish you a merry Christmas
0:11:16 > 0:11:20- OUT OF TUNE: - # And a happy New Year. #
0:11:20 > 0:11:22Sorry. Sorry.
0:11:22 > 0:11:26Well, our voices just don't match at all. There's something missing.
0:11:28 > 0:11:31Why don't I take us through some throat exercises?
0:11:31 > 0:11:35Loosen up the vocal cords, see if we can get a better tone?
0:11:35 > 0:11:38No, I'm happy to quit. I told you all I was tone deaf.
0:11:38 > 0:11:42No, no. I-I-It's not a question of the quality. It's more...
0:11:42 > 0:11:44It's the range.
0:11:44 > 0:11:48Everyone's vocal cords could do with a little training to reach their full potential.
0:11:48 > 0:11:50This was supposed to be a bit of fun,
0:11:50 > 0:11:54not a professional performance. I've got a million other things to do.
0:11:54 > 0:11:57- KNOCKING - Oh, come in.
0:11:57 > 0:11:59Sorry, I just need to get something.
0:11:59 > 0:12:03- Well, of course, er, it's your office after all.- How's it going?
0:12:03 > 0:12:07Well, erm, I think we need some more voices -
0:12:07 > 0:12:08male voices.
0:12:08 > 0:12:13- Oh, Jimmi's got a lovely voice. - Oh, really? Bass or baritone?
0:12:13 > 0:12:16Er, he's far too busy with the move next week and the wedding.
0:12:16 > 0:12:19- I don't think that it's... - But there is no harm in asking.
0:12:19 > 0:12:22No, there isn't.
0:12:29 > 0:12:31Hm-hm! What happened here?
0:12:31 > 0:12:35Is Graham really going to order those pills off the web?
0:12:35 > 0:12:37- Yeah, that's the plan. - SHE SIGHS
0:12:37 > 0:12:39What's wrong?
0:12:39 > 0:12:43You shouldn't be recommending things willy-nilly.
0:12:43 > 0:12:44They might have a different reaction on him,
0:12:44 > 0:12:49- or he might be allergic to something in them... - "Willy-nilly"? Oh, do stop fussing.
0:12:49 > 0:12:53Anyway, he's taking the lab report to his doctor's this afternoon.
0:12:53 > 0:12:55He's taking it to his doctor?
0:12:55 > 0:12:57- That's what I said.- Which doctor?
0:12:57 > 0:13:01- Well, I don't know. - What surgery, then?- T-T-The Mill!
0:13:04 > 0:13:06What is wrong with you today?
0:13:09 > 0:13:12So keep practising those high notes, Freya!
0:13:12 > 0:13:16And we're rehearsing the same time tomorrow afternoon. Don't be late.
0:13:18 > 0:13:22It would be wonderful if Dr Clay could join us.
0:13:23 > 0:13:24I'll ask him.
0:13:24 > 0:13:29Well, I have a very good relationship with him. I'm sure if I were to ask...
0:13:29 > 0:13:31I can handle it, thank you.
0:13:41 > 0:13:42Graham!
0:13:54 > 0:13:57# Jingle bells, jingle bells
0:13:57 > 0:14:00# Jingle all the way
0:14:00 > 0:14:02# Oh, what fun it is to ride
0:14:02 > 0:14:06TOGETHER: # In a one horse open sleigh, hey! #
0:14:06 > 0:14:10What a lovely voice you've got! Do you sing?
0:14:10 > 0:14:12Yeah, I do.
0:14:12 > 0:14:16It's just that your voice sounds trained.
0:14:16 > 0:14:20- Does it? - Mm. Oh, I'd love to hear you sing.
0:14:20 > 0:14:24Well, the opportunity might present itself one day.
0:14:24 > 0:14:28Maybe it already has. Why don't you join our choir?
0:14:28 > 0:14:32- Er...- No, no! You don't have to answer straight away. I don't want to push you into anything.
0:14:32 > 0:14:36I'm here all afternoon - give you time to decide.
0:14:36 > 0:14:37Thanks.
0:14:48 > 0:14:51Oh, good afternoon, Dr Clay.
0:14:51 > 0:14:54- Afternoon, Mrs Tembe. Am I busy? - Ah, nothing you cannot handle.
0:14:54 > 0:14:56Mm. Thank you.
0:14:56 > 0:15:00And, er, what plans do you have for Christmas, Dr Clay?
0:15:02 > 0:15:03I was hoping for a quiet one.
0:15:03 > 0:15:07The move will be over by Tuesday, so it will be time to relax in our new house.
0:15:07 > 0:15:10Oh, so you might be able to find the time to...
0:15:10 > 0:15:14- to help the less fortunate on Wednesday?- Er...
0:15:14 > 0:15:17Christmas is such a lonely time to be in hospital.
0:15:17 > 0:15:21The patients love to have carols sung to them.
0:15:21 > 0:15:24It makes them feel part of the celebration,
0:15:24 > 0:15:28- even if they cannot be at home, like the rest of us.- The choir.
0:15:28 > 0:15:32Oh, it would be wonderful to have you on board,
0:15:32 > 0:15:35and you're so good with the children.
0:15:35 > 0:15:39PHONE RINGS I...I'll think about it.
0:15:40 > 0:15:43Good afternoon. The Mill Health Centre.
0:15:44 > 0:15:45So...
0:15:47 > 0:15:50..which doctor did your friend say he saw this morning?
0:15:50 > 0:15:53Oh, I can't remember the name, but it was a woman.
0:15:53 > 0:15:55Doctor Cassidy?
0:15:55 > 0:15:56Yes, that's the one.
0:15:57 > 0:16:01Is there a problem? I mean, er, is there anything dangerous in them?
0:16:01 > 0:16:06Let me just see if I can find their webpage. Excuse me.
0:16:25 > 0:16:27MRS TEMBE CLEARS HER THROAT
0:16:27 > 0:16:29Just checking if Jimmi's free.
0:16:36 > 0:16:41Er, you know a...a deeper voice always anchors the choir.
0:16:41 > 0:16:43I'm a tenor.
0:16:43 > 0:16:46Patients also appreciate a male presence.
0:16:46 > 0:16:49So often charity is left to the womenfolk.
0:16:49 > 0:16:52Look, a talent like yours should be shared.
0:16:52 > 0:16:56A beautiful voice is the purest, simplest gift you can give to others at Christmas.
0:16:56 > 0:17:00Well, he's a doctor, isn't he? He's always giving to others.
0:17:01 > 0:17:07I mean, the pleasure of singing is so life-affirming and enriching, isn't it?
0:17:07 > 0:17:10Especially for our audience. Those poor, sick people,
0:17:10 > 0:17:15stranded on a hospital ward for the entire festive season.
0:17:15 > 0:17:18Would you stop trying to emotionally blackmail the poor man?
0:17:18 > 0:17:21- Better than shameless flattery! - I haven't...
0:17:21 > 0:17:27Ladies, ladies, please! Enough! The, er, "poor man's" got paperwork to do.
0:17:27 > 0:17:30I'll come back at a better time, yeah?
0:17:34 > 0:17:35(I'm sorry.)
0:17:39 > 0:17:42He was saying these pills are a cure for arthritis.
0:17:42 > 0:17:47Apparently his neighbour came with this analysis this morning,
0:17:47 > 0:17:52- but as far as I can tell they're just multivitamins.- They are. - So why did you endorse them?
0:17:52 > 0:17:55- Because it works.- You what?
0:17:55 > 0:18:00I have a patient who's on a waiting list for a knee replacement. He was in a lot of pain.
0:18:00 > 0:18:05His wife, who's an ex-nurse, bought some pills called Joint Magic
0:18:05 > 0:18:11- and replaced them with multivitamins in order to produce a placebo effect.- And it worked?
0:18:11 > 0:18:16Yeah. And as he's still on a six-month wait for the operation
0:18:16 > 0:18:20- I decided to leave well alone. - But what did you tell him?
0:18:20 > 0:18:24Well, I didn't lie. I just told him what he wanted.
0:18:24 > 0:18:26But that's completely unethical!
0:18:26 > 0:18:29Is it? It does no harm.
0:18:29 > 0:18:34Some old-school doctors still prescribe antibiotics for viral colds
0:18:34 > 0:18:36even though it's proven it doesn't work.
0:18:36 > 0:18:39Why? Because patients demand them
0:18:39 > 0:18:44- and it produces a placebo effect. - But they're contributing to antibiotic resistance.
0:18:44 > 0:18:48Exactly. They might as well be handing out...sugar pills.
0:18:48 > 0:18:49But is that really treatment?
0:18:49 > 0:18:51Well, it is if it works.
0:18:51 > 0:18:56I mean, from recent studies it looks like even homeopathy is largely placebo.
0:18:56 > 0:18:58Homeopaths believe in their remedies.
0:18:58 > 0:19:02What about the trust between doctor and patient? Aren't you undermining that?
0:19:02 > 0:19:04It's not something I'd initiate,
0:19:04 > 0:19:08but, as it was presented as a fait accompli by his wife, I decided to leave well alone.
0:19:08 > 0:19:14- My patient's going to order the real pills, and we've got no idea what's in them.- What did you tell him?
0:19:14 > 0:19:19Well, I exercised caution, told him I'd get back to him. He's on other medication.
0:19:19 > 0:19:24- Right...- Your patient's just taking multivitamins, but how many people has he told about these magic pills?
0:19:24 > 0:19:29Not everybody's conscientious enough to check with their doctor first,
0:19:29 > 0:19:32especially if someone else's doctor has endorsed them already.
0:19:32 > 0:19:35- I'd better go see him. - I'll come with you.- Why?
0:19:35 > 0:19:39- I need to speak to the neighbour. - Good, you can give me a lift.
0:19:42 > 0:19:44KNOCK AT DOOR
0:19:44 > 0:19:46Hey.
0:19:46 > 0:19:47Oh, it's you.
0:19:47 > 0:19:50- Why, who were you expecting? - Marina or Mrs Tembe.
0:19:50 > 0:19:53- Really?- They keep getting me to try and join the choir.
0:19:53 > 0:19:55Ah.
0:19:57 > 0:20:01I've got Mrs Tembe making me feel guilty about the sick,
0:20:01 > 0:20:04- and Marina thinks I'm Bryn Terfel! - I think that's my fault actually.
0:20:04 > 0:20:07Well, I just told them that you had a lovely voice.
0:20:07 > 0:20:10- Oh, thanks!- If you don't want to be in the choir, tell 'em.
0:20:10 > 0:20:13- It's for charity, I'm running out of excuses.- You like singing.
0:20:13 > 0:20:18- I don't want to get roped into this. How did you get out of it?- I said I was tied up with this PCT change.
0:20:18 > 0:20:22- Ooh, can I do that?- Sure.- Thank you.
0:20:22 > 0:20:27Good. Well, there's a meeting in my office tomorrow at six o'clock. I'll send you the worksheet.
0:20:36 > 0:20:39I'm sorry, Anna, I can't let this snowball.
0:20:41 > 0:20:46He's in his greenhouse. Just...follow the path.
0:20:47 > 0:20:49Are you sure you don't want me to come?
0:20:49 > 0:20:51No, I'll handle it.
0:20:52 > 0:20:55He's not good at...facing things like this.
0:20:55 > 0:20:58He'll be all right with me.
0:21:12 > 0:21:14What are you doing here?
0:21:14 > 0:21:17No, you did the right thing bringing them in.
0:21:17 > 0:21:20Anna?! Anna!
0:21:23 > 0:21:25Anna!
0:21:26 > 0:21:30What did you think you were doing, trying to trick me like that?
0:21:30 > 0:21:33What sort of an idiot do you think I am?
0:21:33 > 0:21:37You're taking this too seriously. It worked! That's what matters.
0:21:37 > 0:21:41No, what matters is that I was not consulted!
0:21:41 > 0:21:46That's how it has to be, how a placebo works!
0:21:46 > 0:21:49Well, going behind me back to the doctors like that,
0:21:49 > 0:21:51I mean, what gives you the right?
0:21:51 > 0:21:57- How many other people have you told what a gullible old fool I am? - I haven't told anyone.
0:21:57 > 0:22:01And here's me showing off to Graham about my magic pills.
0:22:01 > 0:22:04Now I've got to tell him it was a hoax dreamt up by my wife and doctor.
0:22:04 > 0:22:08Your wife was only trying to help, don't feel this was a conspiracy!
0:22:08 > 0:22:10And as for you, I'll have you struck off!
0:22:10 > 0:22:14You're a disgrace to your profession, you're nothing but a...a charlatan!
0:22:14 > 0:22:17And I thought I could trust you.
0:22:19 > 0:22:20Anna?
0:22:20 > 0:22:23Anna! Anna!
0:22:26 > 0:22:27Hello, can you hear me?
0:22:27 > 0:22:29Anna?
0:22:35 > 0:22:37No pulse. Ambulance!
0:22:37 > 0:22:38Anna?
0:22:43 > 0:22:45Elaine!
0:22:50 > 0:22:53Yes, ambulance, please.
0:22:56 > 0:22:59'It's going to be so much fun!
0:22:59 > 0:23:00'You'll see.'
0:23:00 > 0:23:01Um...
0:23:01 > 0:23:04I knew you'd catch the Christmas spirit eventually!
0:23:04 > 0:23:07We'll rehearse again at lunchtime and then again...
0:23:07 > 0:23:08Er, I can't.
0:23:08 > 0:23:11- We can change the schedule. - No, I just don't have the time.
0:23:11 > 0:23:13Julia's got me roped in to help with these PCT changes,
0:23:13 > 0:23:17so, you know, with all my other responsibilities means
0:23:17 > 0:23:18I...I just have to say no.
0:23:18 > 0:23:22NHS changes ruining everything, yet again!
0:23:22 > 0:23:26Yeah, I know, but helping Julia and the partners with these changes is really important.
0:23:26 > 0:23:28So maybe next year?
0:23:28 > 0:23:30- I'll hold you to that. - I bet you will.
0:23:30 > 0:23:35- I'd like to make a donation though. - Oh.- Mrs Tembe, you'd probably know where this should be best directed.
0:23:35 > 0:23:37I do, indeed.
0:23:39 > 0:23:42We're really going to need more voices otherwise this little singing
0:23:42 > 0:23:44venture is going to fall flat on its face.
0:23:44 > 0:23:49I was thinking, maybe I could encourage my congregation to join us?
0:23:49 > 0:23:52But we're supposed to be representing The Mill.
0:23:52 > 0:23:55At least they can sing in tune!
0:23:55 > 0:23:58At this rate, it is just going to be you and me.
0:23:58 > 0:23:59Do you think they'll do it?
0:24:02 > 0:24:05I anticipate my emotional blackmail
0:24:05 > 0:24:07will have more success with churchgoers.
0:24:08 > 0:24:10I have every confidence in you.
0:24:18 > 0:24:22Well, the consultant said she'd be all right, but how can that be,
0:24:22 > 0:24:23she's had a heart attack?
0:24:23 > 0:24:26It's lucky we were there. A fast response is critical,
0:24:26 > 0:24:29she received her treatment quickly.
0:24:29 > 0:24:32He told me about this...AF.
0:24:32 > 0:24:34You didn't know?
0:24:34 > 0:24:36She never said a word.
0:24:36 > 0:24:41Sometimes people in the medical profession don't like
0:24:41 > 0:24:42to admit their weaknesses.
0:24:42 > 0:24:47Well, I wouldn't have shouted at her like that if I'd have known.
0:24:47 > 0:24:49You've got a second chance here, Bob.
0:24:49 > 0:24:53Anna told me how your complaining all the time increased her
0:24:53 > 0:24:59stress levels - that's why she was so keen to keep the placebo working.
0:24:59 > 0:25:03Now you know about her heart, you've got a chance to change
0:25:03 > 0:25:07your behaviour, consider how it affects Anna.
0:25:18 > 0:25:19SHE GROANS
0:25:21 > 0:25:22Would you believe it?
0:25:22 > 0:25:26Come to The Mill tomorrow, I'll sort you out with some painkillers.
0:25:26 > 0:25:28I'll do that, Doctor, thank you.
0:25:30 > 0:25:33I'm sorry that I shouted at you.
0:25:44 > 0:25:47- I'm going to get a coffee, do you want one?- No.
0:25:47 > 0:25:50You did a really great job today, and it's good experience
0:25:50 > 0:25:53for you to have to deal with a situation like that.
0:25:53 > 0:25:56Someone had to, you clearly weren't.
0:25:56 > 0:25:57What?
0:25:57 > 0:26:00You didn't realise she was having a heart attack?
0:26:00 > 0:26:01Bob was shouting, it was mayhem.
0:26:01 > 0:26:04You knew she had AF and you just stood by.
0:26:05 > 0:26:07I was just...
0:26:07 > 0:26:08What?
0:26:08 > 0:26:10I was taken aback.
0:26:12 > 0:26:14What's wrong with you today?
0:26:14 > 0:26:16Nothing. You're the hero, OK?
0:26:16 > 0:26:20That's not what this is about. I'm concerned.
0:26:20 > 0:26:27You've mishandled the situation from the start, endorsing pills you...you knew nothing about.
0:26:27 > 0:26:30- They were multivitamins. - You didn't even check the website!
0:26:30 > 0:26:33You gave Bob free rein to promote a completely unknown product.
0:26:33 > 0:26:35You're twisting this.
0:26:35 > 0:26:38No, you're not thinking straight.
0:26:38 > 0:26:40I mean, what kind of doctor are you?
0:26:43 > 0:26:48Unbelievable! Let's just hope no-one else gets hurt, eh?
0:27:00 > 0:27:04- Don't go back, they'll never find you.- I work there, remember?
0:27:04 > 0:27:06Your wife, Patrick!
0:27:06 > 0:27:10She thinks that I am going to poison her daughter's mind against her.
0:27:10 > 0:27:1220 years I've been doing this.
0:27:12 > 0:27:14Are you sure you want to go toe to toe?
0:27:14 > 0:27:16Bring it on.
0:27:16 > 0:27:17Selfish?
0:27:17 > 0:27:20Anyway, I'm doing you a favour. Better on my waistline than yours.
0:27:20 > 0:27:22So what are you saying? That I'm getting fat?
0:27:36 > 0:27:39Subtitles by Red Bee Media Ltd
0:27:39 > 0:27:41E-mail subtitling@bbc.co.uk