0:00:26 > 0:00:29JULIA: OK, Mrs Tembe, I'm at the station so I won't be long.
0:00:31 > 0:00:34Yes, it would have been better to take the car,
0:00:34 > 0:00:37but the meeting was in town and the traffic is a nightmare.
0:00:37 > 0:00:40No, no, I'm sure that can wait.
0:00:40 > 0:00:42Yeah, all right, see you later, bye.
0:00:42 > 0:00:44Er, can you help me? I know this is going to sound strange,
0:00:44 > 0:00:47but I think something might have happened and I just can't remember.
0:00:47 > 0:00:49Sorry, mate.
0:00:50 > 0:00:52Hi, er, I wonder if you could help me?
0:00:52 > 0:00:54Er, I know this is going to sound strange,
0:00:54 > 0:00:57but I just can't seem to remember what I'm doing here.
0:00:57 > 0:00:59Sorry, I can't help you.
0:01:00 > 0:01:02Excuse me, are you all right?
0:01:02 > 0:01:06- No, not really. I don't understand what's happening.- How do you mean?
0:01:06 > 0:01:07Er, what I'm doing here.
0:01:07 > 0:01:11- What you mean at the station? - I need someone to tell me.
0:01:11 > 0:01:12Please?
0:01:18 > 0:01:19It's OK, take a seat.
0:01:19 > 0:01:21It's all right, take it easy now. That's right.
0:01:21 > 0:01:23It doesn't make any sense!
0:01:23 > 0:01:26Could you take a few deep breaths?
0:01:27 > 0:01:29That's good. Take another one.
0:01:31 > 0:01:34OK, well, erm, let's see if we can start at the beginning.
0:01:34 > 0:01:37Well, I just found myself here.
0:01:37 > 0:01:40There must be some reason.
0:01:40 > 0:01:43Maybe, erm, maybe you came to take a train?
0:01:43 > 0:01:45Er, perhaps, I...
0:01:46 > 0:01:49Well, if you did, there'd be a ticket, wouldn't there?
0:01:49 > 0:01:51Yes, yes, there would!
0:01:54 > 0:01:57- No luck?- No.
0:01:57 > 0:02:00OK, well, maybe you're here to meet somebody, then?
0:02:02 > 0:02:03I can't remember anything!
0:02:03 > 0:02:05What you don't remember ANYTHING at all?
0:02:05 > 0:02:07No, this isn't like me. I don't do this!
0:02:07 > 0:02:10- It's OK, it's all right. - Oh...I get in a state.
0:02:10 > 0:02:14Oh, you haven't seen me on a bad day! THEY CHUCKLE
0:02:14 > 0:02:19- Look, the important thing is that we sort this out, OK?- Yeah.
0:02:19 > 0:02:21Right, erm...
0:02:21 > 0:02:24do you think maybe you could have had an accident and banged your head?
0:02:26 > 0:02:28I don't know, I-I-I feel OK.
0:02:28 > 0:02:32Even so, I think, I think it would be best if I took you to hospital and get you checked out.
0:02:32 > 0:02:33No, please, listen, I have to stay here.
0:02:33 > 0:02:38- I thought you were going to help me? - I am, but we need to make sure that you're OK first.
0:02:38 > 0:02:40Why can't I remember? It must have been important!
0:02:40 > 0:02:42Hang on, erm...
0:02:42 > 0:02:45All right, I'm the Practice Manager of the Mill Surgery
0:02:45 > 0:02:47and it's just a few minutes' drive from here.
0:02:47 > 0:02:50So why don't I take you there and then they can help you?
0:02:50 > 0:02:52Maybe they'll be able to explain why this is happening?
0:02:52 > 0:02:57- And you'll bring me back here?- Yes. - Straight after?- Yes.
0:02:57 > 0:02:59- OK.- OK, it's this way.
0:03:02 > 0:03:05- Careful!- You haven't forgotten our meeting, have you?
0:03:05 > 0:03:07- No, no.- Good.
0:03:08 > 0:03:09Busy morning?
0:03:11 > 0:03:12Oh!
0:03:12 > 0:03:13What a MESS!
0:03:13 > 0:03:14Problem?
0:03:14 > 0:03:17Well, look at this!
0:03:17 > 0:03:19Oh, my pen, it's leaked everywhere!
0:03:19 > 0:03:21Ooh, that's a nuisance, I'll get you a cloth.
0:03:21 > 0:03:23It's gone way past that!
0:03:23 > 0:03:26- Well, I'm sure with a bit of elbow grease...- Look, it's ruined!
0:03:28 > 0:03:31Mrs Tembe, that last patient,
0:03:31 > 0:03:34I'm going to need the number for Language Line.
0:03:34 > 0:03:37Erm, I've made you a Redbush.
0:03:37 > 0:03:40Oh, that is very kind of you.
0:03:40 > 0:03:42Oh, thanks.
0:03:42 > 0:03:44You just KNOW she wants something!
0:03:45 > 0:03:47Would you like a biscuit?
0:03:47 > 0:03:49I am fine, thank you.
0:03:49 > 0:03:51Actually, Mrs Tembe, there is something that wanted to ask you.
0:03:54 > 0:03:59- Oh, I see!- Homemade is always better than off the shelf, don't you think?
0:03:59 > 0:04:01And that banana pudding that you made for Zara
0:04:01 > 0:04:03to pass off as her own...
0:04:03 > 0:04:06Well, I know that she couldn't have made anything as lovely as that.
0:04:06 > 0:04:10So what I'm, what I'm trying to say is...
0:04:10 > 0:04:12would you make the wedding cake for me and Jimmi?
0:04:16 > 0:04:19- Sorry, I shouldn't have... - Stop, Nurse Malone,
0:04:19 > 0:04:21I would be honoured.
0:04:21 > 0:04:23Really?
0:04:23 > 0:04:28To be part of something so special. I will not let you down.
0:04:28 > 0:04:32The moment I have a break, I will look for recipes, lots of them!
0:04:32 > 0:04:33You can be rest assured,
0:04:33 > 0:04:38you will have the finest wedding cake in all the world!
0:04:42 > 0:04:46- I saw Ellie Rivers this morning.- Yeah?
0:04:46 > 0:04:48Well, she's not eating or sleeping properly.
0:04:48 > 0:04:52She's REALLY anxious that she's not a good enough mum.
0:04:55 > 0:04:58- Is everything all right? - Yeah, yeah. Go on.
0:04:58 > 0:05:00Well, she still thinks that her baby's going to reject her.
0:05:00 > 0:05:04- Is this the same woman that was desperate to have a kid?- Yep.
0:05:04 > 0:05:05It's the sort of stress
0:05:05 > 0:05:09that increases the risk of postnatal depression in a mother... PHONE RINGS
0:05:09 > 0:05:12I'm sorry, I've really got to take this.
0:05:12 > 0:05:16- What now?- Yeah, it's my bank, they've really screwed up!
0:05:16 > 0:05:22Hello? Yes, yes, it's, it's about the, er, the charge on my account.
0:05:22 > 0:05:23Yes.
0:05:25 > 0:05:27Excuse me? No, no, it's clearly a mistake
0:05:27 > 0:05:30and I'd like to have it removed.
0:05:31 > 0:05:33Hello?
0:05:33 > 0:05:36Hello? Hello, did you hear what I just said?
0:05:36 > 0:05:39Hello? Oh, what's up with this damn phone?
0:05:39 > 0:05:42Hello? He...
0:05:42 > 0:05:45Oh, you've got to be kidding me! Shhh...oot.
0:05:48 > 0:05:52Hello, I'm Dr Cassidy. How are you feeling?
0:05:52 > 0:05:55- Well, a bit scared, to be honest. - Well, try not to worry.
0:05:55 > 0:05:58Listen, Alan, while you're talking to Elaine,
0:05:58 > 0:06:02can you try and remember anybody that I could contact? Anyone?
0:06:02 > 0:06:04Well, erm, I'm sure there is...
0:06:04 > 0:06:07Do you think there's a wife or a partner maybe?
0:06:07 > 0:06:09I don't know, there must be.
0:06:09 > 0:06:12Or maybe you have other family? Children?
0:06:13 > 0:06:14I just can't think.
0:06:14 > 0:06:16It's OK. It can wait.
0:06:16 > 0:06:19No, no, no, give me a moment.
0:06:20 > 0:06:22Think...my wife, my wife, Rachel Aldwinkle.
0:06:22 > 0:06:24Great, that's great.
0:06:24 > 0:06:28OK, erm, any chance you could remember the number?
0:06:28 > 0:06:30Erm...
0:06:30 > 0:06:32- Well, if I had my phone... - Do you think she works?
0:06:32 > 0:06:34Yeah, I expect so.
0:06:34 > 0:06:37Do you know where that is, Alan?
0:06:38 > 0:06:40Or what job she has?
0:06:40 > 0:06:42Well, it's something to do with housing.
0:06:42 > 0:06:44Er, surveyor, chartered surveyor, that's it.
0:06:44 > 0:06:48OK, right, well, I'll see what I can do then.
0:06:51 > 0:06:52Alan.
0:06:52 > 0:06:54Ellie's husband isn't coping with her mood swings.
0:06:54 > 0:06:56He's withdrawing rather than giving her support.
0:06:56 > 0:07:00- Is he?- Yeah, I think he's actually making things worse.
0:07:00 > 0:07:02He's increasing her sense of isolation.
0:07:02 > 0:07:06I thought that if he realised that she had a medical problem...
0:07:06 > 0:07:09- PHONE RINGS - I'm sorry!
0:07:09 > 0:07:11Well, that's a bit unprofessional, isn't it?
0:07:11 > 0:07:13I know, I know but I've been trying to get them all morning.
0:07:13 > 0:07:15I'll be really quick.
0:07:15 > 0:07:17Yeah, Kevin Tyler.
0:07:19 > 0:07:20Hello?
0:07:20 > 0:07:22Hello?
0:07:22 > 0:07:24HELLO?!
0:07:28 > 0:07:30Er, where were we?
0:07:33 > 0:07:36I think it's their turn to wait, don't you?
0:07:39 > 0:07:41Morning, Colin.
0:07:55 > 0:07:57OK, your BP's good.
0:07:57 > 0:08:01What's this got to do with my memory? I just want to find out what happened!
0:08:01 > 0:08:03I know, bear with me.
0:08:03 > 0:08:04Raise your arms.
0:08:06 > 0:08:07Thank you.
0:08:07 > 0:08:11OK, any pain, numbness, difficulty swallowing?
0:08:11 > 0:08:13History of epilepsy, migraine?
0:08:13 > 0:08:15I don't think so.
0:08:16 > 0:08:20- Are you on any medication? - Not that I can remember.
0:08:20 > 0:08:23Have you ever experienced memory loss before?
0:08:24 > 0:08:27No. Can't you just tell me what's going on?
0:08:27 > 0:08:29I realise it's frustrating,
0:08:29 > 0:08:33but I need to rule out any physical causes of amnesia.
0:08:33 > 0:08:34That's what you think this is?
0:08:34 > 0:08:37You really need to be properly assessed, at a hospital.
0:08:37 > 0:08:39Without further tests, brain scan...
0:08:39 > 0:08:41Yes, but you'll have a pretty good idea?
0:08:41 > 0:08:44You can FIX this, get my memory back?
0:08:44 > 0:08:47I can't promise anything, but I'll do my best.
0:09:07 > 0:09:12Ah, hello, yes, I'd like to speak to Rachel Aldwinkle, please?
0:09:13 > 0:09:16- Hello?- 'You've reached Jane Flannery, Human Resources Manager,
0:09:16 > 0:09:18'please leave a message after the tone.'
0:09:18 > 0:09:21Er, yes, this is Julia Parsons,
0:09:21 > 0:09:23Practice Manager of the Mill Health Centre.
0:09:23 > 0:09:26I really need to speak to Rachel Aldwinkle very urgently.
0:09:26 > 0:09:28Thank you.
0:09:28 > 0:09:31So you have a vague recollection of eating breakfast,
0:09:31 > 0:09:33- but nothing after that.- No.
0:09:35 > 0:09:39- How do you usually get to the station?- Walk.
0:09:39 > 0:09:41Could anything have happened on the way?
0:09:41 > 0:09:44You think that's what caused this?
0:09:44 > 0:09:49It's possible something upset you, or provoked you.
0:09:49 > 0:09:52Well, er, I don't know, maybe, I just remember.
0:09:52 > 0:09:55Tell me how you were feeling this morning.
0:09:55 > 0:09:57Grumpy.
0:09:57 > 0:10:00- What reason? - I'm always grumpy in the mornings!
0:10:00 > 0:10:01Me too.
0:10:01 > 0:10:05- Beyond that, are things OK?- Yeah.
0:10:05 > 0:10:09Are you under any stress at the moment? Work? Family life?
0:10:10 > 0:10:13- Well, this thing with John was a bit of a shock.- John?
0:10:13 > 0:10:17- My son, he's thinking of moving to Australia.- And you're not happy with that?
0:10:17 > 0:10:19Rachel's convinced me Skype is the way forward.
0:10:19 > 0:10:22She's talked me into taking six months off, touring Australia,
0:10:22 > 0:10:25- New Zealand, Indonesia. - Sounds like the trip of a lifetime!
0:10:25 > 0:10:29Well, yeah, hope so. If I'm still in one piece!
0:10:29 > 0:10:33Before, when we asked you about family you were pretty vague,
0:10:33 > 0:10:36but the memories seem to be clearer now?
0:10:36 > 0:10:39- Yes, that's right, that's good, isn't it?- Absolutely. - Help with the diagnosis?
0:10:40 > 0:10:42I've seen something like this before.
0:10:42 > 0:10:44The period of amnesia's fairly short-lived,
0:10:44 > 0:10:49but during that time, you lose the ability to make new memories.
0:10:49 > 0:10:52That would explain why there's this period you can't recall.
0:10:52 > 0:10:55- Yes, but as you say, the memory recovers?- Long-term memory, yes.
0:10:55 > 0:10:59Anything you did, anything that happened while you were having the attack,
0:10:59 > 0:11:02I'm afraid that's gone for ever.
0:11:02 > 0:11:04You mean, I'll not get those memories back?!
0:11:04 > 0:11:06If my diagnosis is correct, I'm afraid not.
0:11:09 > 0:11:13It's the second on the left. Do not forget your jar.
0:11:14 > 0:11:18Hmm, "traditional wedding cakes."
0:11:18 > 0:11:20I can't think of anything more tedious.
0:11:20 > 0:11:25I have been asked to create a cake for two admired colleagues.
0:11:25 > 0:11:27YOU'RE making the cake for Cherry and Jimmi?
0:11:27 > 0:11:30Nurse Malone knows I will make her something special.
0:11:30 > 0:11:32Well, I hope they're paying you.
0:11:32 > 0:11:34I would not dream of it!
0:11:34 > 0:11:37There are some people in this world who enjoy helping others.
0:11:37 > 0:11:39Yeah, mugs.
0:11:39 > 0:11:42Well, I think it is lovely when a couple do the right thing and get married.
0:11:42 > 0:11:45It shows real values and commitment.
0:11:45 > 0:11:48I've never understood why pretending to be a virgin,
0:11:48 > 0:11:52getting drunk and dancing to Take That demonstrates commitment.
0:11:52 > 0:11:53I would not expect you to understand.
0:11:53 > 0:11:56Well, don't do anything too fancy.
0:11:56 > 0:11:58Something pink and squashy, that should do the trick.
0:11:58 > 0:12:00Oh, how about a fairytale castle?
0:12:02 > 0:12:05A castle could look very stylish -
0:12:05 > 0:12:07in a Norman style, perhaps?
0:12:07 > 0:12:11Mrs Tembe, I would get out, while you still can.
0:12:11 > 0:12:14Nurse Malone is a sensible girl.
0:12:14 > 0:12:18She appreciates others, that is why I am very happy to help.
0:12:18 > 0:12:22Personally, I'm steering clear of Bridezilla until the wedding is over
0:12:22 > 0:12:25and anyone else with any sense should do the same!
0:12:27 > 0:12:29You're going to love this!
0:12:29 > 0:12:31Ooh, what have you got?
0:12:31 > 0:12:34My mate is a potter and she tau...
0:12:34 > 0:12:38well, she told me how to make a clay pot Topiary.
0:12:38 > 0:12:40A what?
0:12:40 > 0:12:45It is a stylish and sophisticated wedding table centrepiece
0:12:45 > 0:12:50that I will try to recreate this lunchtime if you want to help me?
0:12:50 > 0:12:52You're going to use that?
0:12:52 > 0:12:55Yeah, it'll look great, once it's been sprayed gold.
0:13:00 > 0:13:02Yeah, OK, those are a little bit...
0:13:02 > 0:13:03Plastic?
0:13:03 > 0:13:07All right, Little Miss Grumpy, this is just an experiment, all right?
0:13:07 > 0:13:09And if you don't like it,
0:13:09 > 0:13:11we'll change it.
0:13:13 > 0:13:16- Why's this happened to me?! - No-one's sure exactly,
0:13:16 > 0:13:21but it's believed that Transient Global Amnesia's brought on by some form of extreme stress,
0:13:21 > 0:13:24- either physical or psychological. - So there's no treatment whatsoever?
0:13:24 > 0:13:27Like I said, it's not certain you have TGA.
0:13:27 > 0:13:30Then what am I doing here? I've been waiting here all morning!
0:13:30 > 0:13:33Alan, you really need to go to hospital and get a proper diagnosis.
0:13:33 > 0:13:34Julia convinced me to come here.
0:13:34 > 0:13:38- I thought I was going to get some answers!- I've tried to explain why that's difficult.
0:13:38 > 0:13:40I want to speak to my wife. I want to speak to her now.
0:13:40 > 0:13:42Let me find Julia, see what's happening.
0:13:42 > 0:13:44No, I want to speak to her now!
0:13:44 > 0:13:46Alan...
0:13:52 > 0:13:54Julia Parsons.
0:13:54 > 0:13:59Oh, yes, erm, I'd like to speak to Rachel Aldwinkle, please.
0:14:06 > 0:14:08I'm sorry, could you repeat that?
0:14:08 > 0:14:10Alan... Alan!
0:14:13 > 0:14:16- Have you spoken to my wife? - I'm sorry, Julia.- Is Rachel coming?
0:14:16 > 0:14:18- Where is she? - Alan, take a seat, would you?
0:14:18 > 0:14:22- No, please, just answer the question! - Yes, I will, I will, please.
0:14:23 > 0:14:27- Could I just have a quick word with you outside?- What is it? Tell me!
0:14:27 > 0:14:29Er, I've just spoken to Rachel's office.
0:14:29 > 0:14:32Something's wrong? What's keeping her?
0:14:32 > 0:14:34Well, they told me that she doesn't work there any more.
0:14:34 > 0:14:38- What? - And hasn't for over a year, Alan.
0:14:38 > 0:14:41Do you remember anything?
0:14:41 > 0:14:45- What are you talking about? - Anything about what happened?
0:14:48 > 0:14:51- Alan?- No, no, no, you're wrong. You're wrong.
0:14:51 > 0:14:55We were planning a trip round the world, w-w-we, we were going to see John and, and...
0:14:55 > 0:14:57I'm so sorry.
0:14:59 > 0:15:01Alan, wait!
0:15:08 > 0:15:09SHOUTS: Alan!
0:15:09 > 0:15:10Julia.
0:15:11 > 0:15:12Alan?
0:15:14 > 0:15:15Oh, I need my car keys.
0:15:15 > 0:15:18You can't chase after him, we need to call the police.
0:15:18 > 0:15:20But I can't just leave him, Elaine.
0:15:20 > 0:15:22You've done everything you can, he needs professional help.
0:15:22 > 0:15:26- I can't leave him! - You don't know what he's capable of!
0:15:26 > 0:15:27Julia, listen.
0:15:41 > 0:15:45OK, so far, so good.
0:15:45 > 0:15:48- ZARA LAUGHS - I would hate to see bad!
0:15:48 > 0:15:52Ok, put the Styrofoam ball onto the end of the stick
0:15:52 > 0:15:55and cover it with decorations.
0:15:55 > 0:15:59- This is fun, it's a bit like Blue Peter.- Ooh.
0:15:59 > 0:16:02- Oh, dear.- Is it supposed to do that?
0:16:02 > 0:16:04If you really want a Blue Peter wedding,
0:16:04 > 0:16:08- why not get yourself some sticky-backed plastic and make yourself a dress!- Get lost, Zara.
0:16:09 > 0:16:12Just a few more of these in here...
0:16:12 > 0:16:13and...
0:16:17 > 0:16:18There. What do you think?
0:16:21 > 0:16:23Oh, that's it, I've HAD it with you!
0:16:23 > 0:16:25Hey, hey!
0:16:25 > 0:16:28- You can't keep taking your anger out on that phone, you'll break it!- So?
0:16:28 > 0:16:32- Well, must be some way of fixing it.- Exactly.
0:16:32 > 0:16:34Trust me, I've tried everything with this piece of rubbish.
0:16:34 > 0:16:37You can't just smash up an expensive phone.
0:16:38 > 0:16:40Well, it is my third this contract.
0:16:40 > 0:16:42Well, I'd say you're running out of excuses.
0:16:42 > 0:16:46- But it would feel so good!- Hey, you're preaching to the converted.
0:16:46 > 0:16:49Do you know I have bust that many household implements,
0:16:49 > 0:16:52but sometimes it's just great to let off steam!
0:16:52 > 0:16:54That's exactly what I'm talking about.
0:16:59 > 0:17:00What?
0:17:00 > 0:17:06Sometimes I like to calm myself by taking a long, leisurely walk.
0:17:06 > 0:17:09How does a stroll around the campus sound?
0:17:09 > 0:17:11So long as we can grab lunch on the way.
0:17:11 > 0:17:12Sure.
0:17:15 > 0:17:18Ooh!
0:17:18 > 0:17:20- Everything OK?- Yeah, I'm fine now.
0:17:21 > 0:17:24- I'm pregnant, Daniel. It's what pregnant women do! - DANIEL COUGHS
0:17:26 > 0:17:27What's that?
0:17:27 > 0:17:31You see, when people decide to get married, this is what they spawn.
0:17:31 > 0:17:34Poor Jim, we gotta get rid of that!
0:17:35 > 0:17:38Or...we could have some fun?
0:17:54 > 0:17:56That's disgusting!
0:17:56 > 0:17:58After all Freya's hard work!
0:17:58 > 0:18:01Now, I have printed these out for you, just to give you an idea.
0:18:01 > 0:18:03I know who's done this.
0:18:03 > 0:18:05This is a three-tiered cake
0:18:05 > 0:18:07with different flavours.
0:18:07 > 0:18:10She always has to mock people, make them feel small.
0:18:10 > 0:18:13- Oh, it is too small?- Oh, sorry, I wasn't talking about the cake.
0:18:13 > 0:18:18Oh, oh, good, because, you see, I think, this one has a little something for everyone -
0:18:18 > 0:18:21lemon, chocolate and fruit cake.
0:18:21 > 0:18:24Lemon and fruit? Doesn't really go, does it?
0:18:26 > 0:18:30Prince William and Princess Kate had two different cakes.
0:18:30 > 0:18:32Yeah, but not in one.
0:18:32 > 0:18:36So, how about something tasteful?
0:18:38 > 0:18:41A white chocolate cake
0:18:41 > 0:18:43with coffee-flavoured roses.
0:18:43 > 0:18:45White chocolate can be a bit sickly,
0:18:45 > 0:18:48and roses in that colour, it's a bit depressing.
0:18:48 > 0:18:52So, a simple, classic sponge would be best?
0:18:52 > 0:18:56I think I have just the thing in the shape of a Norman castle.
0:18:56 > 0:18:59Oh, no, that's far too Posh 'n' Becks.
0:19:00 > 0:19:02So you do not like any of them?
0:19:02 > 0:19:06Well, they're either just a bit too fancy or a bit plain.
0:19:06 > 0:19:08It's got to be the perfect cake.
0:19:08 > 0:19:11It's got to be something sweet and romantic,
0:19:11 > 0:19:14but also chic and sophisticated.
0:19:14 > 0:19:17- It's got to be something that everyone's going to like. - Oh, that is so much clearer(!)
0:19:17 > 0:19:19So, have you got any other ideas?
0:19:20 > 0:19:24YOU ask me to do you a favour and you treat me like this?!
0:19:24 > 0:19:28- Mrs Tembe, I wasn't... - I have spent a lot of time on this.
0:19:28 > 0:19:32- If you do not like my ideas, I suggest you make your own cake!- Mrs Tembe...
0:19:32 > 0:19:36You might be willing to put up with this, but I certainly am not!
0:19:43 > 0:19:45- Bridezilla?- Little bit.
0:19:49 > 0:19:52- Lovely day?- Yeah, it's beautiful.
0:19:52 > 0:19:54Nice weather for the time of year.
0:19:54 > 0:19:58- What's with the Michael Fish impression?- Sorry.
0:19:58 > 0:20:04Look, you know I think you are absolutely wonderful...
0:20:04 > 0:20:06Oh, well, I wouldn't accept anything less!
0:20:06 > 0:20:07And I wouldn't say this if I didn't love you...
0:20:07 > 0:20:09You know your Sibelius CD...
0:20:09 > 0:20:11After your conversation with Kevin...
0:20:11 > 0:20:15..I think I might have accidentally scratched it.
0:20:15 > 0:20:19- Sorry!- After your conversation with Kevin, I was thinking...
0:20:19 > 0:20:22That he was a hot head with more money than sense?
0:20:22 > 0:20:25I've never heard you admit your temper before.
0:20:25 > 0:20:27It's hardly breaking news.
0:20:29 > 0:20:34Yes, but...to say so out loud...
0:20:34 > 0:20:36It was just a flippant comment about having a short fuse, that's all.
0:20:36 > 0:20:38Bit more than that, don't you think?
0:20:42 > 0:20:45JULIA: Excuse me? Excuse me?
0:20:45 > 0:20:47Hello!
0:20:47 > 0:20:48- I wondered if you could help?- What?
0:20:48 > 0:20:51Oh, I'm sorry, didn't mean to frighten you.
0:20:51 > 0:20:52What do you want?
0:20:52 > 0:20:55Erm, I just wondered if you had seen a gentleman come past here.
0:20:55 > 0:20:56He's wearing a...
0:20:56 > 0:20:58Are you OK?
0:21:00 > 0:21:02Are you looking for something?
0:21:03 > 0:21:04A ghost.
0:21:06 > 0:21:07A ghost?
0:21:07 > 0:21:10I was passing through here this morning.
0:21:10 > 0:21:12They always announce when a non-stopper is passing through,
0:21:12 > 0:21:16but I seen him, suddenly kneel down right at the very edge.
0:21:16 > 0:21:20- What? Who? Who did you see? - As soon as I clocked him...
0:21:20 > 0:21:23I thought, "No, this isn't going to happen to me, not that."
0:21:23 > 0:21:26You never get over it. Like that woman who was killed last year.
0:21:26 > 0:21:30Driver was a mate of mine - he hasn't worked since.
0:21:30 > 0:21:33So, what happened this morning? What did you see?
0:21:33 > 0:21:37All I could think of was to blast the horn.
0:21:37 > 0:21:39Seemed to do something,
0:21:39 > 0:21:42or maybe he changed his mind?
0:21:42 > 0:21:44maybe he wasn't ever there.
0:21:44 > 0:21:47As soon as I could I rung through, but nobody had seen anything.
0:21:47 > 0:21:49Like I said, a ghost.
0:21:49 > 0:21:52But he didn't jump under my train, thank God. Thank God he didn't!
0:21:52 > 0:21:55Did you see what this man looked like? Well, could you tell me what he was wearing!
0:21:55 > 0:21:56No.
0:22:00 > 0:22:04I want to help you, you know that?
0:22:04 > 0:22:08Talking about things is important in ANY relationship.
0:22:08 > 0:22:13Now, I did some research, whilst I'm not a huge fan of the term
0:22:13 > 0:22:16the information on anger management was very useful.
0:22:16 > 0:22:20If you could talk to someone. We could go together if you prefer?
0:22:20 > 0:22:21I know it's not easy.
0:22:21 > 0:22:26You have to make a start, ACKNOWLEDGE that there's a problem
0:22:27 > 0:22:28Marina?
0:22:32 > 0:22:35Marina?
0:22:39 > 0:22:42I promise...I promise it'll be OK.
0:22:43 > 0:22:47Excuse me, sorry to bother you. You haven't passed a white gentleman, have you?
0:22:47 > 0:22:51- He had a beige rain coat, about 5ft 10, he's mid...- No.
0:22:51 > 0:22:53OK, thanks.
0:22:53 > 0:22:57Oh, excuse me, erm, you haven't seen a gentleman about mid-fifties,
0:22:57 > 0:23:00white, raincoat, beige? You haven't seen him down there, have you?
0:23:00 > 0:23:04- No, I'm sorry, I don't know. - OK, thanks.
0:23:19 > 0:23:21See.
0:23:21 > 0:23:24It's not too bad, what do they know?
0:23:24 > 0:23:26Honestly?
0:23:26 > 0:23:30I think our resident Damien Hirst might have done us a favour.
0:23:30 > 0:23:31I'm starting to like it.
0:23:31 > 0:23:33Oh, come on, love!
0:23:33 > 0:23:36It's time to admit that a five year-old could definitely do better!
0:23:36 > 0:23:38Whose side are you on?
0:23:39 > 0:23:41Imagine Jimmi's face.
0:23:41 > 0:23:43Imagine your mum's!
0:23:43 > 0:23:47Tell you what, though, these'd make excellent confetti.
0:23:47 > 0:23:49THEY LAUGH
0:23:49 > 0:23:51Freya!
0:23:55 > 0:23:58If I become unbearable again, you have to tell me, OK?
0:24:02 > 0:24:03Just get rid of it!
0:24:17 > 0:24:18Alan!
0:24:21 > 0:24:23She was rushing for her train.
0:24:24 > 0:24:29It was a wet day and she slipped on the platform into the path of a high speed train.
0:24:29 > 0:24:32Apparently, it was all over in seconds.
0:24:34 > 0:24:38- I just wish I'd been there. - It wasn't your fault.
0:24:39 > 0:24:42She was killed instantly.
0:24:42 > 0:24:45They tell you that like you're supposed to be grateful.
0:24:45 > 0:24:48Alan, just listen to me for a moment.
0:24:50 > 0:24:53I've been trying so hard to shut it all out.
0:24:54 > 0:24:58I can't imagine how terrible it must be to lose somebody that way.
0:24:58 > 0:25:01John, my son, he tried to talk to me about it.
0:25:02 > 0:25:03You couldn't?
0:25:03 > 0:25:06No, I never did set up Skype when he moved to Australia.
0:25:06 > 0:25:09Rachel was always better at that sort of thing.
0:25:09 > 0:25:11She kept everything going.
0:25:12 > 0:25:15Well, you know, you could always pick up the phone and call him.
0:25:17 > 0:25:20Would it help if you talked to somebody else about all this?
0:25:22 > 0:25:24Maybe.
0:25:25 > 0:25:28I found out what I was doing before the attack.
0:25:28 > 0:25:29Yes?
0:25:30 > 0:25:34Leaving these here, on the anniversary.
0:25:36 > 0:25:37Which was a year ago today.
0:25:40 > 0:25:43I just came to remember...
0:25:46 > 0:25:47..that's all.
0:25:58 > 0:26:01- It's embarrassing, I'm sorry. - Don't be.
0:26:01 > 0:26:05I don't know why you put up with me, why you stay with me.
0:26:05 > 0:26:07You know why.
0:26:07 > 0:26:09You don't deserve it, Heston.
0:26:09 > 0:26:11You're the sweetest, kindest man I know.
0:26:11 > 0:26:14Well, I wouldn't go that far!
0:26:14 > 0:26:16I'll do whatever you think's right.
0:26:16 > 0:26:19Good. I know this counsellor who's really excellent.
0:26:19 > 0:26:22- Oh, no, I couldn't do that. - It may be a bit difficult at first.
0:26:23 > 0:26:26Not with a stranger.
0:26:26 > 0:26:28I want you to help me, I want YOU to do it, Heston.
0:26:31 > 0:26:32Please?
0:26:33 > 0:26:36- OK...I think...- Thank you.
0:26:37 > 0:26:39That's why I love you.
0:26:51 > 0:26:52Oh, no!
0:26:52 > 0:26:54Argh!
0:26:54 > 0:26:56Er, are you all right?
0:26:56 > 0:26:58- I don't know. - This isn't going to work.
0:26:58 > 0:27:01- We can make it work. - You're not a psychiatrist.
0:27:01 > 0:27:03No, but I can help you.
0:27:03 > 0:27:06How? You're just a failed surgeon.
0:27:06 > 0:27:08- Look...- You've got magic fingers.
0:27:08 > 0:27:10They made me realise
0:27:10 > 0:27:12that I might be making the biggest mistake of my life.
0:27:30 > 0:27:33Subtitles by Red Bee Media Ltd
0:27:33 > 0:27:36E-mail subtitling@bbc.co.uk