Out of the Loop

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0:00:29 > 0:00:33We're out of the strategy meeting, so it's the chocolate people then you.

0:00:33 > 0:00:37I'm not being racist. It's a chocolate factory - they make chocolate!

0:00:37 > 0:00:39What is this?

0:00:39 > 0:00:41- A press release?- Wrong. Sniff it.

0:00:41 > 0:00:44Can you smell anything? I can. It's a steaming pile of horse manure.

0:00:44 > 0:00:47How many times have I told you not to use the P-word?

0:00:47 > 0:00:51People will think we're going to bulldoze kiddie cancer wards

0:00:51 > 0:00:53or make supermarkets take over heart operations.

0:00:53 > 0:00:58- I didn't. These are Paul's. - Don't blame other people. Fix it!

0:01:03 > 0:01:07Did Paul tell you to change the press release?

0:01:07 > 0:01:10Yes, well, I didn't authorise it. We need to go back to my draft.

0:01:12 > 0:01:15And make sure they announce Kenneth as minister.

0:01:15 > 0:01:21Someone called him junior minister this morning and he went this weird puce colour. Puce, not puke.

0:01:21 > 0:01:26Kind of dark purple. Well, that's the kind of worldly knowledge you'll gain if you ever get a girlfriend.

0:01:30 > 0:01:32CAMERA CLICKS

0:01:34 > 0:01:37Tell your editor he can stick his telephoto lens up his...!

0:01:37 > 0:01:40No, not you. Listen, just get the announcement right

0:01:40 > 0:01:42and e-mail me the press release.

0:01:55 > 0:01:58And if you get any more cleaning company quotes,

0:01:58 > 0:02:00put them in the quotes spreadsheet.

0:02:00 > 0:02:03And could you please make sure the prescriptions go to the PPA?

0:02:03 > 0:02:05- By the end of the day. - Have I said that before?

0:02:05 > 0:02:11- Once or twice.- It's best to be prepared, in case I'm back late.

0:02:11 > 0:02:14It's a PCT meeting! You're not climbing Mount Everest.

0:02:14 > 0:02:18No, climbing Mount Everest takes far less preparation.

0:02:18 > 0:02:20Mill Health Centre.

0:02:22 > 0:02:24It's someone from St Phil's.

0:02:24 > 0:02:28She wants to know, are you going to the lunchtime talk,

0:02:28 > 0:02:32only you haven't got back to them and they want to do the name badges.

0:02:32 > 0:02:35- She must mean the one tomorrow. - Do you mean the one tomorrow?

0:02:35 > 0:02:38With the Health Minister?

0:02:38 > 0:02:40One o'clock today.

0:02:40 > 0:02:42SHE MOUTHS

0:02:42 > 0:02:44She'll call you back.

0:02:44 > 0:02:45You didn't check?

0:02:45 > 0:02:47Of course I checked!

0:02:47 > 0:02:51They must have moved it or something!

0:02:51 > 0:02:57Daniel? How do you feel about making NHS history today, lunchtime?

0:02:57 > 0:03:00I'd rather make history with my sandwich, thank you.

0:03:00 > 0:03:01Well, it's a big one.

0:03:01 > 0:03:04The minister's making an announcement about hospital funding.

0:03:04 > 0:03:08He'll have to push on without me. I've got a diabetes clinic. Have you tried...

0:03:08 > 0:03:11- Heston!- Julia.- What are you doing at one o'clock today?

0:03:11 > 0:03:15- Seeing patients? - Fancy meeting a government minister?

0:03:15 > 0:03:17As long as it's not Kenneth Dudley.

0:03:17 > 0:03:19Oh.

0:03:19 > 0:03:21Yes. But you do think it's important

0:03:21 > 0:03:26that the practice is involved in NHS finance discussions?

0:03:26 > 0:03:29Oh, yes, the talk at St Phil's. I've got difficult patients to see.

0:03:29 > 0:03:34Why don't you try Zara? I'm sure she'd love to suck up to NHS bigwigs.

0:03:34 > 0:03:35No, there's a problem with that.

0:03:35 > 0:03:38Could you look at that? I think they've invoiced us twice.

0:03:38 > 0:03:41I don't know why I gave her the day off! I should've said no.

0:03:41 > 0:03:45- This is turning into a complete nightmare. - Why don't you give her a call?

0:03:45 > 0:03:49No, I can't. It sounded like it was important.

0:03:56 > 0:04:00- Mind the sides!- Excuse me, people are trying to park here!

0:04:00 > 0:04:03- We won't be long.- We're in the middle of a very delicate operation.

0:04:03 > 0:04:05Believe me, I've done vasectomies faster.

0:04:05 > 0:04:07Oh, are you a...

0:04:07 > 0:04:10- What is that?!- Frogspawn.

0:04:10 > 0:04:13You need to be very gentle with them. They're only two days old.

0:04:13 > 0:04:17Forgive me, but couldn't you find a village pond to do whatever this is?

0:04:17 > 0:04:19That's exactly the problem!

0:04:19 > 0:04:23- I don't have a pond.- My sister's appallingly soft-hearted.

0:04:23 > 0:04:26A frog from the neighbours' jumped into her garden

0:04:26 > 0:04:29and she put out a dustbin lid of water for it to live in.

0:04:29 > 0:04:32- I didn't know he'd have babies! - But I have a pond. So here we are.

0:04:32 > 0:04:36We thought we'd make a day of it. Come to Birmingham, do some shopping.

0:04:36 > 0:04:40We don't see each other that much now. Wendy lives in Stratford, I'm still in Hatherton.

0:04:42 > 0:04:45CAR ENGINE REVS

0:04:59 > 0:05:02- Are you all right, pet?- Typical!

0:05:03 > 0:05:05Oh, Doctor, Doctor!

0:05:05 > 0:05:08I can manage, thanks. I'm perfectly all... Ow!

0:05:08 > 0:05:11- Let me take a look. I'm a doctor. - I'm fine, I just need to...

0:05:11 > 0:05:14Wait till I've checked that isn't broken.

0:05:14 > 0:05:18I'd know if I'd broken my own... Ow! Are you even a real doctor?

0:05:18 > 0:05:20You could be a doctor of marine biology.

0:05:20 > 0:05:23I'm a partner at the Mill Health Centre in Letherbridge.

0:05:23 > 0:05:26And that's not broken. Just twisted.

0:05:26 > 0:05:28CAR HORN BEEPS

0:05:28 > 0:05:31Stop chit-chatting and get in the damn car!

0:05:33 > 0:05:36You need to put it on ice and keep it rested.

0:05:36 > 0:05:39Some of us have jobs where we don't have that luxury.

0:05:39 > 0:05:44- What a rude woman! - Nothing like a bit of drama to set you up for a shopping trip.

0:05:46 > 0:05:49- You're not taking that shopping? - We can't leave it in the car.

0:05:49 > 0:05:53They'll boil to death! Like those dogs you hear about.

0:05:53 > 0:05:56What kind of person would leave frogspawn in a car?

0:05:56 > 0:05:59- Er, no, I suppose you wouldn't. - It's coming for brunch with us!

0:05:59 > 0:06:01We're going to Vincenzo's!

0:06:01 > 0:06:04Then to the shops to get those curtains you need.

0:06:04 > 0:06:07- Maybe even a cream tea!- Er...

0:06:07 > 0:06:10- She thinks they're overpriced. - Enjoy your day.- Oh, we will...

0:06:24 > 0:06:28Of course I didn't write the figures down. I was busy being ministerial.

0:06:28 > 0:06:31It's OK, I wrote them down on my copy.

0:06:38 > 0:06:40Stop!

0:06:41 > 0:06:42Stop!

0:06:42 > 0:06:45- What is it?!- I've left my security pass in the town hall.

0:06:45 > 0:06:47I'll get the train and meet you there.

0:06:52 > 0:06:54Women!

0:06:56 > 0:06:57Thank you.

0:06:57 > 0:07:01- What are you doing? - I just want to check they're OK.

0:07:01 > 0:07:03They'll be fine. Stop fussing!

0:07:03 > 0:07:08Keep it the right way up. And make sure they're in the shade!

0:07:08 > 0:07:10What?

0:07:10 > 0:07:12We don't want them to hatch.

0:07:18 > 0:07:22You're safe. She's back in her lair.

0:07:22 > 0:07:25Ah. She mentioned the meeting to you too, then?

0:07:25 > 0:07:29Julia should be dealing with this so we can get on with our clinical work.

0:07:29 > 0:07:31- How was your alibi?- A bit flimsy.

0:07:31 > 0:07:33I'm sick of all these meetings.

0:07:33 > 0:07:38First we're running into GP consortia, now we're getting involved in hospital funding.

0:07:38 > 0:07:39We have to make a stand.

0:07:39 > 0:07:42- You've got my vote on that. - Starting now.- OK!

0:07:45 > 0:07:48And if that doesn't work, she can arrange cover.

0:08:08 > 0:08:10The Mill Health Centre, Letherbridge.

0:08:10 > 0:08:13I hear you've got the Menaces later.

0:08:13 > 0:08:16Yes, I have to explain to Menace Senior

0:08:16 > 0:08:21that the reason his bad back does not pass muster for disability living allowance

0:08:21 > 0:08:24is not because "the Social are out to get him".

0:08:24 > 0:08:29Hmm! Lucky you're here. He almost punched Jimmi on the nose last time he couldn't see you.

0:08:29 > 0:08:34- That was only cos his son's verruca hadn't cleared up. - OK, I get the message.

0:08:34 > 0:08:37I've finished all my stuff. Can I help you?

0:08:37 > 0:08:42- No. Everything's under control, thank you, Karen. - PHONE RINGS

0:08:42 > 0:08:43Mill Health Centre.

0:08:43 > 0:08:46I need to speak to one of your female doctors.

0:08:46 > 0:08:49About 5'7", black shoulder-length hair. Rude.

0:08:49 > 0:08:53- Dr Carmichael's not in today. - Then could you put me through to her mobile?

0:08:53 > 0:08:55I can't do that. Data protection.

0:08:55 > 0:08:57I think you'll find that the Data Protection Act

0:08:57 > 0:09:02only prevents you from giving OUT information, so you could transfer me directly,

0:09:02 > 0:09:06depending on the capability of your phone system to mask caller ID, or get her to call me back.

0:09:06 > 0:09:09- I could try and give her a message. - You'll do more than try.

0:09:09 > 0:09:13She's just treated me in a Birmingham car park and if I can't speak to her

0:09:13 > 0:09:18- I'll be lodging a complaint with the GMC for medical negligence. - Medical negligence?!

0:09:20 > 0:09:27- What's going on?- That woman has just said that Zara has treated her in a car park. In the city.

0:09:31 > 0:09:33I must say, you tell a convincing lie.

0:09:33 > 0:09:37I thank you. And you, my friend, are an unparalleled acting talent!

0:09:37 > 0:09:39This is an historic first step

0:09:39 > 0:09:42against the onslaught of pointless meetings.

0:09:42 > 0:09:44She would do well to remember

0:09:44 > 0:09:48- we are not administrators. - And what's wrong with being an administrator?

0:09:48 > 0:09:52- Oh, for heaven's sake. - She's not going to be happy when she finds out!

0:09:52 > 0:09:56- Karen, we made a stand.- She's having a nervous breakdown out there

0:09:56 > 0:09:59and you two are just being selfish.

0:09:59 > 0:10:01Karen! Please...

0:10:01 > 0:10:04Julia. Can I have a word?

0:10:07 > 0:10:09Karen, could you just use your initiative?

0:10:09 > 0:10:11It's a very simple list of jobs.

0:10:11 > 0:10:14Surely you can manage that without coming and pestering me.

0:10:19 > 0:10:21All right then, what did you want?

0:10:21 > 0:10:23It doesn't matter.

0:10:26 > 0:10:27RINGING

0:10:27 > 0:10:32Dr Carmichael speaking. You asked me to call you.

0:10:32 > 0:10:37- Did you take my bag?- Excuse me?! - I've got someone else's bag. They must have got mixed up.

0:10:37 > 0:10:38Well, it's not mine...

0:10:38 > 0:10:43unless you've got one of those Spring/Summer Prada clutches with the orange stripes.

0:10:43 > 0:10:44Then I'll definitely swap.

0:10:44 > 0:10:48Sadly not. This one's got a clutch of something far more unpleasant.

0:10:48 > 0:10:50- Something squishy?- How do you...?

0:10:50 > 0:10:53I know whose that is. Those two old bats from the car park.

0:10:53 > 0:10:56They were planning to take it for brunch at Vincenzo's,

0:10:56 > 0:10:58can you believe...?! PHONE RINGS

0:10:58 > 0:11:01Don't worry, panic over. Took a bit of haggling with security

0:11:01 > 0:11:04but I've got it. On my way to the station.

0:11:04 > 0:11:06Make sure you get here in time to go through the speech.

0:11:06 > 0:11:10I do not expect my advisers to be leaping out of cars and heading off

0:11:10 > 0:11:14into the wild blue yonder two hours before a major policy announcement.

0:11:16 > 0:11:18And what are you smirking at?

0:11:21 > 0:11:23PHONE RINGS

0:11:26 > 0:11:28Julia, again.

0:11:28 > 0:11:32I wouldn't be asking if this meeting wasn't important.

0:11:32 > 0:11:36- Can't Heston go? Or Daniel? - Daniel's got his diabetes clinic

0:11:36 > 0:11:38and Heston's got a difficult patient.

0:11:38 > 0:11:40Oh, boo-hoo(!)

0:11:40 > 0:11:43Look, I'd love to go but it's physically impossible.

0:11:43 > 0:11:47You're only in Birmingham. You could get there quite easily, you know.

0:11:47 > 0:11:52This is looking as if you're not taking your partnership responsibilities very seriously.

0:11:52 > 0:11:55Of course I'm taking my partnership responsibilities seriously,

0:11:55 > 0:11:59and if you'd asked me earlier I would've been happy to go. But as it is,

0:11:59 > 0:12:04I am visiting a friend who is having an operation at the Queen Elizabeth.

0:12:04 > 0:12:07Oh. Sorry.

0:12:07 > 0:12:12So, unless you've got a sick friend depending on you, I suggest you go if you can't find anyone else.

0:12:13 > 0:12:15SHE GROWLS

0:12:16 > 0:12:20Remind me never to call her on her day off again.

0:12:20 > 0:12:25- Who?- Zara.- Zara's got the day off? - Yeah, didn't she tell you?

0:12:25 > 0:12:31- It was a bit last minute. She's visiting a friend in hospital. - Oh. Did she say which friend?

0:12:31 > 0:12:32Which hospital?

0:12:35 > 0:12:38- Is there something I should know about?- No, nothing.

0:12:48 > 0:12:54£25.50. Of course, everything's gone up, thanks to your government.

0:12:54 > 0:12:58You can't blame the government for the price of your eggs Benedict.

0:12:58 > 0:13:00Don't you understand anything about economics?

0:13:00 > 0:13:05Look, there at the bottom. VAT, 20%.

0:13:05 > 0:13:07Who do you think put it up? Father Christmas?

0:13:07 > 0:13:11Well, we all have to do our bit now we're in a recession.

0:13:11 > 0:13:13Thank you. It was lovely.

0:13:13 > 0:13:17Well, don't come crying to me when they close your local hospital.

0:13:17 > 0:13:19They won't do that!

0:13:21 > 0:13:23The Prime Minister cares about the NHS.

0:13:23 > 0:13:27Anyway, let's talk about something nicer.

0:13:27 > 0:13:30Have you got anything for Danni's wedding yet?

0:13:30 > 0:13:34I thought I might go for something strapless this time. What do you think?

0:13:34 > 0:13:37Let's get the curtains out of the way first, shall we?

0:13:39 > 0:13:42We could start at Debenhams. Then we can do dresses and curtains.

0:13:42 > 0:13:45We're not in The Sound Of Music!

0:13:46 > 0:13:50You don't need to mother them!

0:13:56 > 0:14:00Well, order them some sandwiches. You know journalists when they don't get fed.

0:14:03 > 0:14:04Waiter!

0:14:09 > 0:14:13Has anyone seen two middle-aged sisters having a meal in here?

0:14:27 > 0:14:31- 'Hi, this is Zara Carmichael. Leave a message.'- Oh!

0:14:32 > 0:14:38Well...if we could just move it back by a couple of hours.

0:14:39 > 0:14:44There must be other members of the PCT going to the minister's talk, surely.

0:14:47 > 0:14:49No, of course I understand.

0:14:50 > 0:14:52Thank you. Bye-bye.

0:14:59 > 0:15:02'Hi, this is Zara Carmichael. Leave a message.'

0:15:14 > 0:15:16Hey!

0:15:16 > 0:15:18PHONE RINGS

0:15:18 > 0:15:19Kenneth!

0:15:19 > 0:15:22There you are. I need the headline cost-saving figures

0:15:22 > 0:15:25for the hospital services initiative.

0:15:25 > 0:15:28The ones we discussed this morning, remember?

0:15:28 > 0:15:32- 'You wrote them on your copy.' - I know which ones. We can go over them with the speech.

0:15:32 > 0:15:35SCANNER BEEPS

0:15:35 > 0:15:38I need them now! Paul and I are working on the speech.

0:15:38 > 0:15:42- Paul? But it's my speech... - Actually, it's my speech.

0:15:42 > 0:15:45And Paul is here and you are not.

0:15:45 > 0:15:48And if those figures are not in my inbox in the next five minutes,

0:15:48 > 0:15:50I can make that arrangement permanent.

0:16:11 > 0:16:14- Oh, shhh...ugar!- Marion!

0:16:18 > 0:16:25"Department Of Health... Hospital Funding..."

0:16:25 > 0:16:28It must be that rude lady's from the car park!

0:16:28 > 0:16:33- Ooh, what's this?- If it's something official, we should take it straight to the police.

0:16:33 > 0:16:37It says they want private companies to bid for all these services!

0:16:37 > 0:16:41- That's not what he said on the telly!- You shouldn't be reading it.

0:16:41 > 0:16:43It's got "Secret" on!

0:16:43 > 0:16:46This is in the public interest. It's our right to read it.

0:16:46 > 0:16:49In fact, we should be giving it to a newspaper so everyone knows.

0:16:49 > 0:16:52I don't want to get into trouble.

0:16:52 > 0:16:53That's always you, isn't it?

0:16:53 > 0:16:59"Don't want to get into trouble or do anything in case I hurt myself." Grow up, Marion!

0:16:59 > 0:17:01I am grown up!

0:17:01 > 0:17:05Not everyone has the luxury of doing what they want all the time, like you.

0:17:05 > 0:17:09- You've always been selfish! - That's a terrible thing to say!

0:17:09 > 0:17:13Who was it who came out in the snow and picked you up when you broke down on the M1?

0:17:13 > 0:17:15Who was it who left me on my own in the house

0:17:15 > 0:17:18while they went to the theatre with their friends!

0:17:18 > 0:17:21You're 52! I didn't realise you needed a baby-sitter!

0:17:21 > 0:17:23Ladies.

0:17:23 > 0:17:27Much as I hate to break up the sisterly love, that bag belongs to Kenneth Dudley's adviser.

0:17:27 > 0:17:32And based on our previous experience of her sunny disposition, I suggest you give it back.

0:17:32 > 0:17:34She's the doctor.

0:17:34 > 0:17:38I know who she is! You're from Letherbridge, aren't you?

0:17:38 > 0:17:42Oh, yes! You could take it to that meeting she was in such a hurry to get to.

0:17:42 > 0:17:44Oh, no, no, no! This is your problem.

0:17:44 > 0:17:48I'm not going to waste any more of my precious day off on a wild goose chase.

0:17:48 > 0:17:52- But...- If you feel so strongly about it, why don't you take it?

0:17:54 > 0:17:58- Fine. We will!- You tell her, Marion!

0:18:00 > 0:18:01PHONE RINGS

0:18:04 > 0:18:06PHONE RINGS

0:18:06 > 0:18:08Oh!

0:18:08 > 0:18:13- 'Julia...'- Before you say anything, I tried to move my PCT meeting,

0:18:13 > 0:18:15'it's not gong to happen.

0:18:15 > 0:18:20'I know it's a lot to ask, Zara, but I really need you at that talk.'

0:18:21 > 0:18:25- TANNOY:- 'West End style at West Midlands prices.

0:18:25 > 0:18:30'10% off all designer brands in store today.'

0:18:30 > 0:18:32Where are you? What was that?

0:18:32 > 0:18:35A heart monitor?

0:18:35 > 0:18:38A heart monitor offering 10% discounts?!

0:18:38 > 0:18:41OK - I finished at the hospital and now I'm just grabbing some lunch.

0:18:41 > 0:18:44Then you've got time to get to the talk, haven't you?

0:18:46 > 0:18:47Yes!

0:18:51 > 0:18:54- TANNOY: - 'This is a public announcement.

0:18:54 > 0:18:58'If the two sisters who were in the town hall car park this morning are in the mall,

0:18:58 > 0:19:03'please can they come to the information point. I have your frogspawn.

0:19:03 > 0:19:08'I'm sorry if I was rude earlier, but I really, really need my bag or I'll lose my job.

0:19:08 > 0:19:13'I've worked so hard my whole life to get this job, I really don't deserve to...

0:19:13 > 0:19:17'OK - just bring the bag back, please.'

0:19:25 > 0:19:30- Oh! Someone's luck's changed. - Not luck, Karen, organisation.

0:19:30 > 0:19:33Zara will be going to the funding talk,

0:19:33 > 0:19:36I will going to my PCT meeting, as planned.

0:19:36 > 0:19:38You spoke to Zara? How is she?

0:19:38 > 0:19:41Sharp-tongued. Stubborn. Her usual self.

0:19:41 > 0:19:44You shouldn't be sending her to this meeting. She's probably tired.

0:19:44 > 0:19:46She's just been visiting a friend.

0:19:46 > 0:19:50Wouldn't it be better to send Heston? The Menaces have been and gone

0:19:50 > 0:19:54- and there's nothing Jimmi or I couldn't handle.- Et tu, Daniel.

0:19:57 > 0:20:02So, these tricky patients... What, you just made them up?

0:20:04 > 0:20:09The Menaces are er...a really unpredictable bunch.

0:20:09 > 0:20:14There's no way that we would know if they were going to kick off or not, so...

0:20:14 > 0:20:19Oh. So you two, you just... cooked this up together?

0:20:19 > 0:20:22Well, we did think - didn't we -

0:20:22 > 0:20:29- we thought it would be better, if YOU went to the talk.- Yes.

0:20:30 > 0:20:37Well, thank you, both of you, for confessing your sins like this, but actually Zara is going now -

0:20:37 > 0:20:42and when I spoke to her, she was in a shopping mall, Daniel. Shopping.

0:20:42 > 0:20:44So I hardly think she can be exhausted.

0:20:59 > 0:21:01PHONE RINGS

0:21:02 > 0:21:06'How could you just go off for the day without telling me! I've been worried sick!'

0:21:06 > 0:21:10- I'm only shopping, Daniel. - I thought something had happened with the baby!

0:21:10 > 0:21:13This is precisely why I didn't want you coming with me,

0:21:13 > 0:21:19breathing down my neck with baby this, baby that, no caffeine, no high-heeled shoes...

0:21:19 > 0:21:22I just want to hang on to some kind of a normal life while I still can!

0:21:22 > 0:21:24Can you not think about other people for one minute?

0:21:24 > 0:21:28You're going to have to start doing that when the baby arrives...

0:21:31 > 0:21:32PHONE GOES DEAD

0:21:47 > 0:21:50- I know where your bag is.- It's here? They've handed it in?

0:21:50 > 0:21:52Not exactly. It's in Letherbridge.

0:21:52 > 0:21:56Great. They're taking it to Kenneth, I suppose?

0:21:56 > 0:21:59Might as well just get my P45 now.

0:21:59 > 0:22:01That doesn't sound like the hard-nosed career woman

0:22:01 > 0:22:04that ran 20 metres on a twisted ankle for the sake of her job.

0:22:04 > 0:22:06St Phil's is miles away through lunch-hour traffic.

0:22:06 > 0:22:08So unless you have a TARDIS...

0:22:08 > 0:22:11No. But I have picked up some tips from Top Gear...

0:22:12 > 0:22:14Lead the way...

0:22:15 > 0:22:17..Doctor!

0:22:19 > 0:22:21I shouldn't have hired a woman as an adviser -

0:22:21 > 0:22:25they're always picking up their kids or fiddling with their make-up in a crisis.

0:22:25 > 0:22:28Is it straight...? A man would never let you down like that.

0:22:34 > 0:22:36Wait!

0:22:36 > 0:22:38Here are your little friends!

0:22:38 > 0:22:40Now, can I have my bag back?

0:22:40 > 0:22:42- Please...- Please.

0:22:42 > 0:22:43I'm sorry. I gave it to security.

0:22:43 > 0:22:46They're taking it up there now.

0:22:46 > 0:22:48I've never been sacked before.

0:22:48 > 0:22:51Personally, I think you're well rid of the old toad.

0:22:53 > 0:22:58- There's nothing in there!- It's not a liquid bomb. It's frogspawn!

0:22:58 > 0:22:59We packed it ourselves!

0:22:59 > 0:23:01But it has been out of our sight.

0:23:01 > 0:23:03What if someone put something in it?

0:23:03 > 0:23:06- Oh, give me strength. - You, and you - shut up.

0:23:06 > 0:23:08- They're with me. - ALARM SWITCHED OFF

0:23:08 > 0:23:11I don't think this constitutes sufficient grounds

0:23:11 > 0:23:15to detain two old women under the Prevention of Terrorism Act. Do you?

0:23:16 > 0:23:17Thank you!

0:23:17 > 0:23:19Wait...

0:23:19 > 0:23:20Go on!

0:23:23 > 0:23:25Impressively devious!

0:23:26 > 0:23:28Good luck!

0:23:35 > 0:23:36This is gobbledegook!

0:23:36 > 0:23:39Can you make head nor tail of this...? No, I'm sure you can't.

0:23:39 > 0:23:42Have you never written a speech before, man?!

0:23:42 > 0:23:46- Where do you want the figures? - What good are figures? The whole speech is a shipwreck!

0:23:46 > 0:23:48Figures will be just like drowning sailors bobbing about in it.

0:23:48 > 0:23:52Someone's ram-raided this with a tanker of marketing drivel.

0:23:52 > 0:23:55You need to move this to the front, make this clearer and...

0:23:55 > 0:23:58Ugh, no - "leverage"?! Did JFK ever leverage anything?

0:23:58 > 0:24:02"I'll just leverage a man on the moon." I don't think so.

0:24:02 > 0:24:04Done!

0:24:14 > 0:24:17We're ready.

0:24:19 > 0:24:21Thanks, Tash.

0:24:22 > 0:24:24APPLAUSE

0:24:25 > 0:24:28Thank you for giving me such a warm welcome to Letherbridge.

0:24:28 > 0:24:30APPLAUSE

0:24:36 > 0:24:41The National Health Service is the envy of the civilised world, and quite rightly so.

0:24:42 > 0:24:45Good old Zara!

0:24:45 > 0:24:46Daniel...

0:24:48 > 0:24:54You know, I never thought I'd say this, but she is becoming indispensible to this practice.

0:24:54 > 0:24:56The National Health Service is now over 60 years old.

0:24:56 > 0:25:00Some would say it's approaching retirement age...

0:25:00 > 0:25:03We, in this administration, do not think that.

0:25:04 > 0:25:07Am I talking to myself here?

0:25:08 > 0:25:11We do, however, think

0:25:11 > 0:25:15we cannot be living in the 1950s or late '40s.

0:25:15 > 0:25:19- We have to be living in 2011. - PHONE RINGS

0:25:20 > 0:25:23Therefore, we have set up a structure of initiatives

0:25:23 > 0:25:26to help improve the National Health Service...

0:25:27 > 0:25:31# Everybody's talkin' at me

0:25:31 > 0:25:34# I don't hear a word they're sayin'

0:25:36 > 0:25:41# Only the echoes of my mind

0:25:44 > 0:25:47# I'm goin' where the sun keeps shinin'

0:25:47 > 0:25:50# Through the pourin' rain

0:25:51 > 0:25:54# Goin' where the weather suits my clothes... #

0:26:02 > 0:26:04He was just trying to protect you.

0:26:04 > 0:26:07Julia, you're not really in a position to be objective here.

0:26:07 > 0:26:09You can't give me the silent treatment for nearly two days

0:26:09 > 0:26:11then walk out the door without a word.

0:26:11 > 0:26:14- Watch me.- Just... - Get out of my way, Harrison!

0:26:14 > 0:26:16- What size are you?- Large.

0:26:17 > 0:26:19Course you are.

0:26:19 > 0:26:24OK, that's it. If you've all got something to say, at least have the courtesy to say it to my face.

0:26:43 > 0:26:45Subtitles by Red Bee Media Ltd

0:26:45 > 0:26:47E-mail subtitling@bbc.co.uk