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0:00:37 > 0:00:39ALARM CLOCK RINGS

0:00:39 > 0:00:42# Oh, she may be weary

0:00:44 > 0:00:47# Young girls they do get weary

0:00:47 > 0:00:55# Wearing that same old shaggy dress Yeah, yeah

0:00:57 > 0:01:01# But when she gets weary

0:01:03 > 0:01:09# Try a little tenderness Yeah, yeah

0:01:18 > 0:01:22# You know she's waiting

0:01:22 > 0:01:27# Just anticipating

0:01:27 > 0:01:32# Things that she'll never, never, never, never possess

0:01:32 > 0:01:36# Yeah, yeah

0:01:38 > 0:01:43# While she's there waiting without them

0:01:43 > 0:01:47# Try a little tenderness... #

0:01:47 > 0:01:50DOOR OPENS

0:01:50 > 0:01:53# That's all you've gotta do... #

0:01:56 > 0:01:58SHE SIGHS

0:01:58 > 0:02:03# It's not just sentimental Oh, no, no... #

0:02:03 > 0:02:06Have you seen next door's garden?

0:02:06 > 0:02:10Bloody mess! No shame, that lot.

0:02:10 > 0:02:13Ours is neat and tidy and I'm disabled!

0:02:13 > 0:02:15Some people!

0:02:15 > 0:02:19And look at Number 4, their bins are out.

0:02:19 > 0:02:21What a load of idiots!

0:02:21 > 0:02:24It's Tuesdays, you stupid sods!

0:02:25 > 0:02:27Foreigners!

0:02:27 > 0:02:28Kevin!

0:02:28 > 0:02:30Oh, God!

0:02:30 > 0:02:34- Drink the coffee, get in the shower. - I'm not going in today.

0:02:34 > 0:02:37Imagine my surprise(!)

0:02:41 > 0:02:43THEY GIGGLE

0:02:43 > 0:02:45Are you being lewd, Doctor Reid?

0:02:45 > 0:02:48Nothing gets past you, does it, Mrs T?

0:02:48 > 0:02:51Tembe. Mrs Tembe.

0:02:51 > 0:02:54- Absolutely. - Don't miss a trick, do you?

0:02:54 > 0:02:57I can spot an innuendo at thirty paces.

0:02:57 > 0:03:00But the question is, what do you do with it once you've got it?

0:03:00 > 0:03:03Depends how big it is!

0:03:03 > 0:03:05Doctor Reid, please!

0:03:05 > 0:03:07Tea, Mrs T?

0:03:09 > 0:03:11PHONE RINGS

0:03:11 > 0:03:14The Campus Surgery, how may I help you?

0:03:16 > 0:03:18So what shall I tell Howard?

0:03:18 > 0:03:21Advanced case of self-pity? Acute laziness?

0:03:21 > 0:03:23Or a sudden outbreak of can't-be-bothered?

0:03:23 > 0:03:25- Don't start. - Has something happened?

0:03:25 > 0:03:27- No.- Kev?

0:03:27 > 0:03:30I hit my head yesterday.

0:03:30 > 0:03:35And you thought alcohol would help, genius?! Show me.

0:03:35 > 0:03:37Ow!

0:03:37 > 0:03:40Skin doesn't look broken, do you feel sick?

0:03:40 > 0:03:42It's not concussion, it's just a bump on the head.

0:03:42 > 0:03:45- Are you sure? - Yes, doctor.

0:03:45 > 0:03:48OK, but if you get any symptoms, just give me a call, OK?

0:03:48 > 0:03:50- Put some peas on it! - Where are the peas?

0:03:50 > 0:03:53Uh, in the freezer!

0:03:59 > 0:04:01Why is Heston at St Phil's all day?

0:04:01 > 0:04:06Don't know. What are you doing at Christmas, Howard?

0:04:06 > 0:04:09- Er...- Is Gina busy?

0:04:09 > 0:04:12It's ever so difficult when you first start going out.

0:04:12 > 0:04:14Because everybody's already made plans.

0:04:14 > 0:04:16Oh, you're not on your own?

0:04:16 > 0:04:18Karen, focus. Who's at the campus?

0:04:18 > 0:04:21It says here!

0:04:21 > 0:04:23Emma in the morning, Al and Kevin in the afternoon.

0:04:23 > 0:04:25Make that Al on his own.

0:04:25 > 0:04:29- Ah, how's his head?- Painful. - Is it serious?- He'll be fine.

0:04:29 > 0:04:32If he's fine, then surely he can work?

0:04:32 > 0:04:34I examined him. He needs a day in bed.

0:04:34 > 0:04:36Is that all right with you?

0:04:36 > 0:04:37Better get a locum.

0:04:37 > 0:04:39Better had. Post?

0:04:39 > 0:04:43In your pigeon hole. Why are you taking it out on her?

0:04:43 > 0:04:45Don't know what you're talking about.

0:04:45 > 0:04:48- Fancy a cuppa?- Yeah, thanks, Karen.

0:04:55 > 0:04:57And how am I supposed to do that?

0:04:57 > 0:04:59It's hard enough getting in and out of this thing.

0:04:59 > 0:05:03There are exercises specifically designed for wheelchair users.

0:05:03 > 0:05:06And I can see from your notes,

0:05:06 > 0:05:10when you were first diagnosed, you saw a physio.

0:05:10 > 0:05:12Didn't they give you any techniques?

0:05:12 > 0:05:16That was years ago, how am I supposed to remember?

0:05:16 > 0:05:19Right, well... Maybe I can give you something to jog your memory.

0:05:19 > 0:05:23You really must take this seriously, Mrs Sedgeley,

0:05:23 > 0:05:25you must try to help yourself.

0:05:25 > 0:05:27You don't know what it's like, living with this condition,

0:05:27 > 0:05:29it's a constant strain

0:05:29 > 0:05:34- Whoa! OK! OK!- What's wrong now?

0:05:34 > 0:05:36Just sit down for me.

0:05:38 > 0:05:41It's Nell, isn't it?

0:05:42 > 0:05:45What did you have for breakfast, Nell?

0:05:45 > 0:05:47Rice cake.

0:05:47 > 0:05:52She loves those. Taste like cardboard. She's always been skinny.

0:05:52 > 0:05:54I blame it on the council.

0:05:54 > 0:05:55How so?

0:05:55 > 0:05:57They cut our bus route, didn't they?

0:05:57 > 0:06:01She has to push me all the way here, and I get ever so cold.

0:06:01 > 0:06:03Mrs Tembe, could you come in a moment please?

0:06:03 > 0:06:05What's happening, hang on?

0:06:05 > 0:06:10We're going to take Nell to sickbay. If you could give me a hand?

0:06:10 > 0:06:15You can't do that! Excuse me!

0:06:17 > 0:06:19Is she the sole carer?

0:06:19 > 0:06:20I think so, yes.

0:06:23 > 0:06:25Poor girl, she's exhausted.

0:06:25 > 0:06:27How far is Rock Hill?

0:06:27 > 0:06:32It is miles. She pushed her mother from there?

0:06:32 > 0:06:34Apparently.

0:06:34 > 0:06:36It is no wonder she has no meat on her.

0:06:36 > 0:06:41Her teeth aren't in good condition either, and I wonder...

0:06:41 > 0:06:43Malnutrition?

0:06:43 > 0:06:47Possibly.

0:06:47 > 0:06:48< Oi!

0:06:48 > 0:06:50What about the mother?

0:06:50 > 0:06:53I'm going to finish in here, she can wait.

0:06:53 > 0:06:56That is going to go down well(!)

0:06:58 > 0:06:59Mum?

0:06:59 > 0:07:02It's all right, Nell.

0:07:02 > 0:07:06Go back to sleep, we're looking after your mum.

0:07:09 > 0:07:18Christmas card from... Ah, Mrs Dhaliwal, bless.

0:07:18 > 0:07:22Anything interesting for poor Doctor Tyler?

0:07:23 > 0:07:24Test results.

0:07:24 > 0:07:26KNOCK ON DOOR

0:07:26 > 0:07:28Come in.

0:07:29 > 0:07:32Oh, hello, Mrs Drew. Take a seat.

0:07:33 > 0:07:35We're all tired, love!

0:07:35 > 0:07:39Life is hard down here on the coalface.

0:07:39 > 0:07:42Listen, that school were crap,

0:07:42 > 0:07:44they didn't teach her anything useful, she didn't get any exams...

0:07:44 > 0:07:46Unsurprisingly.

0:07:46 > 0:07:50I used to have a home help, you know, but with this recession

0:07:50 > 0:07:53that's all been cut back, bloody bankers!

0:07:53 > 0:07:56And the government are useless. It's people like me who suffer.

0:07:56 > 0:08:01How is Nell's health generally? Does she eat properly?

0:08:01 > 0:08:05What's that supposed to mean? We have proper food, you know!

0:08:05 > 0:08:08I have to eat regular, cos of the diabetes.

0:08:08 > 0:08:10And Nell?

0:08:10 > 0:08:12She's always eaten like a little bird.

0:08:12 > 0:08:15Can we get back onto me now, please?

0:08:15 > 0:08:17I need you to look in my mouth cos it's really dry.

0:08:21 > 0:08:24- Thank you. Bye! Merry Christmas! - Merry Christmas!

0:08:36 > 0:08:38Oh, for goodness sake!

0:08:47 > 0:08:50So she did have some help?

0:08:50 > 0:08:53Two years ago? And then what happened?

0:08:56 > 0:08:58Did she?

0:09:00 > 0:09:04Ah, yes, I can see on her notes. That's interesting.

0:09:04 > 0:09:07And what about the daughter, Nell Sedgeley?

0:09:11 > 0:09:16Right. Well, could you put me through to that extension, please?

0:09:16 > 0:09:19Fine, then I'll ring them direct.

0:09:20 > 0:09:24< Oi! Black woman! There's no sugar!

0:09:28 > 0:09:31Why don't people listen anymore?

0:09:31 > 0:09:34You sit in a wheelchair and suddenly you become invisible!

0:09:34 > 0:09:37No-one can accuse you of that!

0:09:37 > 0:09:39What's going on?

0:09:39 > 0:09:41She made me a cup of tea.

0:09:41 > 0:09:45For which I have not received a thank you, only abuse.

0:09:45 > 0:09:48I haven't been abusive, just descriptive.

0:09:48 > 0:09:51I told her three sugars, but she just ignored me!

0:09:51 > 0:09:54Since Mrs Sedgeley is a diabetic,

0:09:54 > 0:09:59I do not think three... THREE! ..spoons of sugar is appropriate!

0:09:59 > 0:10:02It's none of your damn business how I take my tea!

0:10:02 > 0:10:05Doctor Reid, I will not tolerate this!

0:10:05 > 0:10:08OK, let's just calm down, shall we?

0:10:08 > 0:10:10Everything OK?

0:10:10 > 0:10:14Mandy, could you take Mrs Sedgeley through for her blood sugar please?

0:10:14 > 0:10:17- Mm-hmm. I'm free now.- Great.

0:10:19 > 0:10:22TV: '..while her husband works away,

0:10:22 > 0:10:24'are Julian, Paula, and the most recent addition...'

0:10:24 > 0:10:27- Hi.- Hi.

0:10:28 > 0:10:32You'd think I'd come to check on you in my lunch hour, see if you're OK.

0:10:32 > 0:10:35That you're not choking on your own vomit.

0:10:35 > 0:10:38- Nice.- But I'm not.- OK.

0:10:38 > 0:10:41I've actually come home to tell you that you're a dirty little liar.

0:10:41 > 0:10:43Eh?

0:10:43 > 0:10:45I picked up your post this morning.

0:10:45 > 0:10:46Thought it would be a nice thing to do.

0:10:46 > 0:10:49Christmas cards from patients, party invitations,

0:10:49 > 0:10:50thought they would cheer you up.

0:10:50 > 0:10:54But there was this letter from St Phil's. Test results.

0:10:54 > 0:10:57- Haematology department.- Jas...

0:10:57 > 0:11:00I thought, "That's odd, because Kev's already had the test results."

0:11:00 > 0:11:03I remember distinctly, you told me, not a match.

0:11:03 > 0:11:05- OK, listen...- So I thought, "Well maybe it's just a copy."

0:11:05 > 0:11:08You got the results by phone and they just sent this as a back-up.

0:11:08 > 0:11:11But I was curious and though I know

0:11:11 > 0:11:13it's probably illegal to open some else's mail,

0:11:13 > 0:11:15not to say a breach of confidentiality,

0:11:15 > 0:11:17I just couldn't help myself.

0:11:18 > 0:11:21And what do you know? Kev's a match.

0:11:21 > 0:11:26Black and white. So, in your own time.

0:11:28 > 0:11:34You know, Nell, when people feel trapped,

0:11:34 > 0:11:38like they can't control what's going on around them,

0:11:38 > 0:11:42sometimes they try to take control somewhere else.

0:11:42 > 0:11:49Like food. Some people overeat, some people don't eat enough.

0:11:49 > 0:11:53They starve themselves.

0:11:54 > 0:11:57Either because they think they don't look good,

0:11:57 > 0:12:00or because they think they deserve to be punished.

0:12:03 > 0:12:06What do you think?

0:12:06 > 0:12:08I don't know.

0:12:08 > 0:12:12Nell, I'm worried about your weight.

0:12:15 > 0:12:18Do you skip meals sometimes?

0:12:18 > 0:12:22Or eat a lot and then throw up?

0:12:22 > 0:12:23No!

0:12:23 > 0:12:26It's not as unusual as you think.

0:12:26 > 0:12:30I've seen a lot of girls go through it, and usually I can help.

0:12:30 > 0:12:34I don't want to talk about it. Can I go?

0:12:34 > 0:12:39Unless you let me help you, you're going to get seriously ill.

0:12:39 > 0:12:43And then you won't be able to help your mum at all.

0:12:43 > 0:12:48I feel better now. My mum will need me.

0:12:48 > 0:12:52Well, I think she needs you a bit too much.

0:12:52 > 0:12:58And I think we can help her to help herself, and give you a break.

0:12:58 > 0:13:03She's my mum! Got no dad, no brothers and sisters.

0:13:03 > 0:13:06It's just me and her. I have to help her.

0:13:06 > 0:13:08It's my duty.

0:13:08 > 0:13:12Is that what she told you?

0:13:13 > 0:13:15Ooh!

0:13:15 > 0:13:17That's great.

0:13:17 > 0:13:22- It hurts!- Whereabouts? - Just, you know, up and down my legs.

0:13:22 > 0:13:24How are we getting on?

0:13:24 > 0:13:26Great, just doing some more flexibility.

0:13:26 > 0:13:29Mandy, I'd like a word with Mrs Sedgeley,

0:13:29 > 0:13:31so do you want to grab a cuppa?

0:13:31 > 0:13:33OK.

0:13:35 > 0:13:39All right? See you later.

0:13:44 > 0:13:47I've just been to check on Nell.

0:13:49 > 0:13:52Aren't you going to ask me how she is?

0:13:52 > 0:13:54She's just tired.

0:13:54 > 0:13:56She is exhausted.

0:13:56 > 0:13:58She's suffering from malnutrition,

0:13:58 > 0:14:01and I suspect that she may have an eating disorder.

0:14:01 > 0:14:04Which makes sense psychologically, she's little more than a slave.

0:14:04 > 0:14:06How dare you?!

0:14:06 > 0:14:09You have no concern for her at all, do you?

0:14:09 > 0:14:13As long as she's there to bathe you, feed you, dress you...

0:14:13 > 0:14:15- You know nothing!- Then tell me!

0:14:15 > 0:14:19She was put on this earth to care for me.

0:14:19 > 0:14:24God knows she ripped me to shreds when she was born

0:14:24 > 0:14:26and caused the diabetes.

0:14:26 > 0:14:29This is the least she can do!

0:14:33 > 0:14:37I'm sick of it. Sick of being the sympathetic friend.

0:14:37 > 0:14:39All, "Are you all right Kevin? If you ever want to talk..."

0:14:39 > 0:14:42- What kind of mug am I? - Hang on a minute...

0:14:42 > 0:14:44- Did you think lying to me was going to make it go away?- No!

0:14:44 > 0:14:46There's a man dying in St Phil's

0:14:46 > 0:14:48and you're lying to get out of saving his life!

0:14:48 > 0:14:51- It's not that simple! - Yes, it is!- No, it isn't!

0:14:51 > 0:14:54- Why won't you donate your stem cells?- You know why!

0:14:54 > 0:14:56Ah, yes, because of your "issues".

0:14:56 > 0:14:58Abandoned as a baby, no dad.

0:14:58 > 0:15:01- Little brown boy on an all-white council estate.- Just stop it!

0:15:01 > 0:15:04You owe him nothing! Why should you save his life,

0:15:04 > 0:15:07- when you can go to New York and party?- That's enough!

0:15:07 > 0:15:10Is little Tinted Tyler having a paddy? Nasty, neglectful man!

0:15:10 > 0:15:13Die, daddy, die!

0:15:16 > 0:15:18The levels are the same

0:15:18 > 0:15:20as when Doctor Cassidy reviewed you six months ago.

0:15:20 > 0:15:23- That idiot! - She was of the opinion

0:15:23 > 0:15:25that you are much more capable of movement than you're letting on,

0:15:25 > 0:15:28and I have to say, I agree with her.

0:15:28 > 0:15:30Who are you to judge me?

0:15:30 > 0:15:36It's all right for you on your big salary, but I'm living on benefits.

0:15:36 > 0:15:38You know what that's like, do you?

0:15:39 > 0:15:41I bet if you were in a chair,

0:15:41 > 0:15:45you'd have hot and cold running servants!

0:15:45 > 0:15:47Well, I don't have that luxury!

0:15:47 > 0:15:50No, you have Nell. Who you are running into the ground.

0:15:50 > 0:15:54What choice do I have? Who else is going to help me?

0:15:54 > 0:15:56Try helping yourself!

0:15:56 > 0:15:58Right, that's it, I'm out of here.

0:15:58 > 0:16:00At least let me talk to Nell,

0:16:00 > 0:16:02and see if I can find a way of giving her a break.

0:16:02 > 0:16:04You don't get it, do you?

0:16:04 > 0:16:06Well then you give me no choice,

0:16:06 > 0:16:08I have to refer this to social services.

0:16:08 > 0:16:12That's right, make things worse, why don't you?

0:16:12 > 0:16:14- Get out of my way!- Mrs Sedgeley!

0:16:14 > 0:16:16KNOCK ON DOOR

0:16:16 > 0:16:22- Are we going now?- Too right! Are you feeling better, love?

0:16:22 > 0:16:24Good, come on then.

0:16:26 > 0:16:28I have never known the likes of it!

0:16:28 > 0:16:30We're changing doctors after this.

0:16:30 > 0:16:34First of all, that weird hippy woman, and now her, the rude cow!

0:16:40 > 0:16:43THEY GIGGLE

0:16:43 > 0:16:44He never did!

0:16:44 > 0:16:48Right in front of the Townswomen's Guild!

0:16:52 > 0:16:55Doctor Reid.

0:16:56 > 0:16:59Some people do not want to get help,

0:16:59 > 0:17:01no matter how hard we try.

0:17:02 > 0:17:05Maybe this is just one of those cases?

0:17:07 > 0:17:14Pam Sedgeley is lazy, exploitative and abusive.

0:17:14 > 0:17:19Nell is starving herself out of desperation.

0:17:19 > 0:17:22If we can't help her, who can?

0:17:22 > 0:17:25But if social services have withdrawn support, and...

0:17:25 > 0:17:31From the mother. But they can damn well help Nell.

0:17:35 > 0:17:40You know, that woman constantly surprises me.

0:17:47 > 0:17:50Sorry. I shouldn't have said that.

0:17:50 > 0:17:55When I was a kid, there was this boy from the next close,

0:17:55 > 0:17:58big port wine stain across his forehead

0:17:58 > 0:18:00Could've had it lasered,

0:18:00 > 0:18:03but I suppose his parents didn't care much.

0:18:03 > 0:18:06Splat, we used to call him.

0:18:06 > 0:18:08Made him cry.

0:18:08 > 0:18:13And I was glad. Cos when they were ragging him...

0:18:13 > 0:18:16They laid off you?

0:18:16 > 0:18:18But Splat had a dad.

0:18:19 > 0:18:22Most did, even if their parents weren't together.

0:18:24 > 0:18:28My mate Lemar used to go to McDonalds every other Sunday

0:18:28 > 0:18:29with his old man.

0:18:29 > 0:18:31- That doesn't mean... - I had a dad too, you know.

0:18:31 > 0:18:33He was the best dad in the world.

0:18:33 > 0:18:37We used to play football together,

0:18:37 > 0:18:40used to go fishing in the ponds.

0:18:42 > 0:18:45He bought a Nintendo and we used to play Mario Cart for ages.

0:18:45 > 0:18:49And his skin was white.

0:18:49 > 0:18:51Oh, Kev...

0:18:51 > 0:18:53He might have been imaginary,

0:18:53 > 0:18:56but he was still a better father to me than that man.

0:18:56 > 0:18:58So, there's no obligation, I get that.

0:18:58 > 0:19:00So why should I?

0:19:00 > 0:19:02Why shouldn't you?

0:19:02 > 0:19:08Because... Because I don't owe him anything.

0:19:10 > 0:19:12He's not a part of me, my life.

0:19:12 > 0:19:14He's just some bloke.

0:19:16 > 0:19:17I'm not his son.

0:19:17 > 0:19:20Not in any proper sense.

0:19:22 > 0:19:25Seeing him lying there, all complacent.

0:19:25 > 0:19:28"I'm all right, Jack." With his kids and his grandchildren.

0:19:28 > 0:19:31So save his life for them. For Nadia and Zarif.

0:19:31 > 0:19:33I'm a doctor, I save lives every day.

0:19:33 > 0:19:35We're pill pushers, Kevin,

0:19:35 > 0:19:38anything serious we refer to consultants, surgeons.

0:19:38 > 0:19:40They're the real heroes.

0:19:40 > 0:19:44But now you have this opportunity, this one chance.

0:19:44 > 0:19:47You don't even have to see him.

0:19:47 > 0:19:50This could be the end. After this, you can forget him.

0:19:51 > 0:19:52I'm going to New York.

0:19:53 > 0:19:57I'm not part of his family. I never will be.

0:19:57 > 0:20:01- That's up to you. - You'd do it, wouldn't you?

0:20:01 > 0:20:03Like a shot.

0:20:03 > 0:20:05Maybe you're a better person than me then.

0:20:05 > 0:20:10Maybe. But that shouldn't stop you trying.

0:20:39 > 0:20:43Hello, Nell. Do you mind if I come in a moment?

0:20:45 > 0:20:46Thanks.

0:20:49 > 0:20:53I'm sorry, I didn't mean to upset you this morning.

0:20:53 > 0:20:55I really do want to help.

0:20:56 > 0:20:59Mum says you're not our doctor any more.

0:20:59 > 0:21:05I'm not hers, but I am still yours, if you'll have me?

0:21:05 > 0:21:09I think you need a really good night's sleep.

0:21:09 > 0:21:12And a decent meal that you haven't had to cook yourself.

0:21:12 > 0:21:15And I happen to know where you can get that,

0:21:15 > 0:21:18a respite home for carers like yourself.

0:21:18 > 0:21:20It's safe and friendly.

0:21:20 > 0:21:22Who is it?

0:21:22 > 0:21:23Just one night, Nell.

0:21:23 > 0:21:25What about mum?

0:21:25 > 0:21:27Nell, who is it?! >

0:21:27 > 0:21:29You see that lady there...

0:21:29 > 0:21:31- Nell, answer me! > - ..that's my friend Beth.

0:21:31 > 0:21:32Nell, don't you dare ignore me!

0:21:32 > 0:21:35She's a special nurse who has lots of experience,

0:21:35 > 0:21:37looking after all sorts of patients.

0:21:37 > 0:21:40- I'm sure she'd get on with your mum. - Who is it?! >

0:21:40 > 0:21:44Just one night, Nell. It would make such a difference.

0:21:44 > 0:21:47- And then we can talk about other ways to help you.- Mum won't like it!

0:21:47 > 0:21:51Well, she'll get over it. I'll talk to her if you want me to?

0:21:51 > 0:21:53I said, "Who is it?!"

0:21:55 > 0:21:57What are you doing here?

0:21:57 > 0:21:59You walked!

0:21:59 > 0:22:02I had to, you were ignoring me.

0:22:02 > 0:22:06- It's amazing what we're capable of, isn't it?- You can't walk!

0:22:06 > 0:22:10It's...adrenaline

0:22:10 > 0:22:11Rubbish!

0:22:11 > 0:22:15I get really tired all the time, I need that chair!

0:22:15 > 0:22:18I get tired all the time pushing you!

0:22:18 > 0:22:19And you can walk!

0:22:19 > 0:22:22Nell's going to be staying somewhere else tonight.

0:22:22 > 0:22:23Maybe for a few nights.

0:22:23 > 0:22:27And in the meantime, my friend Beth here will take care of you.

0:22:27 > 0:22:29She's very experienced with diabetes patients,

0:22:29 > 0:22:32I'm sure you'll get on.

0:22:32 > 0:22:34You're not taking her anywhere!

0:22:34 > 0:22:38That's not your decision, Mrs Sedgeley. Nell?

0:22:39 > 0:22:43Oi! Nell! Nell! You get back here!

0:22:43 > 0:22:47You can't leave me! You selfish little cow!

0:22:49 > 0:22:54RADIO: # You gotta, you gotta Try some tenderness... #

0:22:54 > 0:22:57What the...?!

0:23:01 > 0:23:04# You gotta hold her

0:23:04 > 0:23:07# Squeeze her, never leave her

0:23:07 > 0:23:11# You gotta, you gotta

0:23:11 > 0:23:15# You gotta try some tenderness Yeah... #

0:23:20 > 0:23:22Bit on the nose, isn't it?

0:23:22 > 0:23:24# You gotta hold her, squeeze her

0:23:24 > 0:23:27# Never leave her

0:23:27 > 0:23:32# You gotta, gotta, yeah You gotta try, try, try some... #

0:23:32 > 0:23:37Right. Snuggle down, it's time to get some sleep.

0:23:45 > 0:23:47Close your eyes.

0:23:49 > 0:23:51Thank you.

0:24:11 > 0:24:14What are you doing sitting in the dark?

0:24:14 > 0:24:16How was youth club?

0:24:16 > 0:24:18It was good.

0:24:18 > 0:24:22Think I'm finally getting through to that CJ kid.

0:24:22 > 0:24:25And Allie Grimshaw got off with a fine.

0:24:25 > 0:24:27How was your day?

0:24:28 > 0:24:33I managed to get a young carer away from her dreadful mother,

0:24:33 > 0:24:36paid for a stand-in out of my own pocket

0:24:36 > 0:24:38Probably not a good idea, mother.

0:24:38 > 0:24:40Probably not.

0:24:40 > 0:24:44But at least Nell will have a decent night's sleep at Bishop House.

0:24:44 > 0:24:48- You paying for that as well?- Mm-hmm.

0:24:48 > 0:24:51Will she even stay there?

0:24:52 > 0:24:56No, she'll be back with her furious mother tomorrow, I'm sure.

0:24:56 > 0:24:58And that's probably the last I'll see of them.

0:24:58 > 0:25:02- What do you mean? - They're changing surgeries.

0:25:02 > 0:25:04Apparently I upset them.

0:25:05 > 0:25:08I'm not sure I helped at all really.

0:25:08 > 0:25:10Well, you tried.

0:25:10 > 0:25:12Not hard enough.

0:25:15 > 0:25:18What's that? Who's in Cambodia?

0:25:20 > 0:25:24Blakey! Who sends postcards these days?

0:25:24 > 0:25:30"Broke my leg falling off a bike." What a plank!

0:25:33 > 0:25:36Night.

0:25:41 > 0:25:44Hi, it's Kevin Tyler. About my test results.

0:25:44 > 0:25:47# Oh, she may be weary

0:25:47 > 0:25:50# Young girls they do get weary

0:25:51 > 0:25:59# Wearing that same old shaggy dress Yeah, yeah

0:26:01 > 0:26:06# But when she gets weary

0:26:08 > 0:26:14# Try a little tenderness Yeah, yeah

0:26:21 > 0:26:24# You know she's waiting

0:26:27 > 0:26:30# Just anticipating

0:26:30 > 0:26:38# Things she'll never, never, never, never possess

0:26:41 > 0:26:46# While she's there waiting without them

0:26:47 > 0:26:51# Just try a little tenderness... #

0:27:01 > 0:27:04Our Christmas and New Year diaries synced.

0:27:04 > 0:27:08- I thought we might try something different this year.- What? Goose?

0:27:08 > 0:27:10I just realised I've got something to sort out.

0:27:10 > 0:27:13How exactly is going out for a curry and a beer with you a challenge?

0:27:13 > 0:27:15Oooh, fresh meat!

0:27:15 > 0:27:17I couldn't help noticing that Daniel's present

0:27:17 > 0:27:19is sitting rather forlornly in the staff room.

0:27:19 > 0:27:21Don't you think someone should drop it off?

0:27:21 > 0:27:23That's very kind of you, Heston, thank you.

0:27:28 > 0:27:31Subtitles by Red Bee Media Ltd