Good Citizens

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0:00:56 > 0:00:58Stop it! Please!

0:01:07 > 0:01:13No, that's better than As, Ag - the stars mean top, top marks!

0:01:13 > 0:01:16Yes! Oh, can't it wait?

0:01:16 > 0:01:20Ag? Charming(!)

0:01:20 > 0:01:24My Immie has got her A-level results and guess what?

0:01:24 > 0:01:25What?

0:01:25 > 0:01:30They are brilliantly, fantastically A stars! Immie got all A stars!

0:01:30 > 0:01:31That's wonderful, Karen.

0:01:31 > 0:01:33Wonderful? It's beyond wonderful!

0:01:33 > 0:01:35Good morning.

0:01:35 > 0:01:38Howard. My Imogen has got top marks for her A-levels!

0:01:38 > 0:01:40- You must be very proud. - Proud? I'm beyond proud!

0:01:40 > 0:01:43Every one is an A star, Howard! Do you know how good that is?

0:01:43 > 0:01:46- That is massive. - It's beyond massive!

0:01:46 > 0:01:48Great. Data review this morning, yes?

0:01:49 > 0:01:51Do you need to see me as well or just Cherry?

0:01:51 > 0:01:53I have to keep pinching myself.

0:01:53 > 0:01:57Both, but I'll keep it short. I have to trawl through the applications this afternoon.

0:01:57 > 0:02:00Mrs Hollins, can you bring them through later, please?

0:02:00 > 0:02:02- What?- All the applications.

0:02:02 > 0:02:04For the job.

0:02:04 > 0:02:06Oh. You mean those.

0:02:06 > 0:02:08Two?! What about online?

0:02:08 > 0:02:11There was one when I checked yesterday.

0:02:11 > 0:02:13One?! That can't be right. Check again.

0:02:13 > 0:02:15I do apologise, it's very important.

0:02:15 > 0:02:16Could you check again, please?

0:02:16 > 0:02:18When I've got some time.

0:02:18 > 0:02:21PHONE RINGS

0:02:21 > 0:02:24Julia, did you get my message?

0:02:24 > 0:02:26No, no, it's not bad news!

0:02:26 > 0:02:28Immie's got her A-level results!

0:02:28 > 0:02:31It's not fair, they pin everything on me - even when I'm out of trouble.

0:02:31 > 0:02:33Jasen, have you stopped vomiting now?

0:02:33 > 0:02:37Yeah, but I'm well knackered. They need proper beds in them cells.

0:02:37 > 0:02:40- It's not a B&B, you know! - Yeah, well.

0:02:40 > 0:02:43Sober enough for a caution, doctor?

0:02:43 > 0:02:44Ah, yeah.

0:02:44 > 0:02:48Finally! Hurry up so I can go home for a proper kip.

0:02:48 > 0:02:51Make the most of it, son, who knows where you'll be sleeping tonight.

0:02:51 > 0:02:54- You don't know what you're talking about.- You want to get out of here, don't you?

0:02:54 > 0:02:56Wait at the desk.

0:03:05 > 0:03:07He's a 16-year-old kid.

0:03:07 > 0:03:09Who's up in court this afternoon for terrorising an old lady.

0:03:09 > 0:03:11Doreen Bennett?

0:03:11 > 0:03:13His own neighbour. Not the brightest spark, is he?

0:03:13 > 0:03:15Jasen was involved with that?

0:03:15 > 0:03:16You're not surprised, surely?

0:03:16 > 0:03:19Still, picked on the wrong old dear this time.

0:03:19 > 0:03:22That woman's got more backbone than he'll ever have.

0:03:28 > 0:03:30See you in court.

0:03:35 > 0:03:37You're new, aren't you?

0:03:37 > 0:03:39Bob. Bob Chambers.

0:03:39 > 0:03:41Jimmi Clay. First week?

0:03:41 > 0:03:43Transferred up from Cornwall.

0:03:43 > 0:03:46Too much fresh air, not enough action.

0:03:46 > 0:03:49Is that how you treat teenagers in Cornwall?

0:03:49 > 0:03:51If you're trying to make your mark...

0:03:51 > 0:03:55Another bleeding heart. What a surprise.

0:03:55 > 0:03:58It's just the Churchley Estate has got enough problems, sergeant.

0:03:58 > 0:04:01Provoking kids like Jasen doesn't help.

0:04:01 > 0:04:05What d'you think happens in a Young Offenders Institution, doctor?

0:04:05 > 0:04:07If he can't hold his temper here...

0:04:07 > 0:04:09Someone's got to get a grip on that estate.

0:04:09 > 0:04:11It's got its challenges.

0:04:11 > 0:04:14It all rests on our Mrs Bennett.

0:04:14 > 0:04:15She's a tough old girl.

0:04:15 > 0:04:17True, although...

0:04:17 > 0:04:20The Churchley will be a better place without Jasen and his toerag mates.

0:04:20 > 0:04:22He was trying to stay out of trouble.

0:04:22 > 0:04:24Is that what he told you?

0:04:24 > 0:04:27I think you're a tad too trusting, doctor.

0:04:35 > 0:04:38Oh, Mrs Bennett. You know our Immie, don't you?

0:04:38 > 0:04:40She got fabulous A-level results.

0:04:40 > 0:04:42How lovely.

0:04:44 > 0:04:46Yeah, take a seat.

0:04:46 > 0:04:48Good luck today, Doreen.

0:04:48 > 0:04:51Oh, Doreen, it's the trial today, isn't it?

0:04:51 > 0:04:54Good luck, everybody here is behind you.

0:04:54 > 0:04:56THEY APPLAUD

0:04:56 > 0:05:00(MUFFLED) We really need the money. Give it to us.

0:05:00 > 0:05:03'Mrs Bennett? Mrs Bennett?'

0:05:04 > 0:05:08- Mrs Bennett - everything OK? - Yes, I'm fine.

0:05:08 > 0:05:12OK. Come through?

0:05:13 > 0:05:17Mandy, would you make me a cup of tea, please?

0:05:17 > 0:05:18Excuse me?

0:05:18 > 0:05:19For Mrs Bennett.

0:05:24 > 0:05:28So if you fancy some salmon or maybe steak, or anything,

0:05:28 > 0:05:30just give me a call, anyway.

0:05:30 > 0:05:33Love you. Bye.

0:05:35 > 0:05:37Sorry?

0:05:37 > 0:05:42- Have you got the figures for Howard's data review? - Howard's what?- Data review.

0:05:42 > 0:05:44I'll do April and May if you do June and July.

0:05:44 > 0:05:46I thought it was next week.

0:05:46 > 0:05:49Cherry, it's 11.30. I'll print them, shall I?

0:05:51 > 0:05:53I completely forgot.

0:05:53 > 0:05:54Not like you(!)

0:05:56 > 0:06:01Mand, this thing with Daniel. You're right, it's my fault

0:06:01 > 0:06:03and I need to take responsibility.

0:06:03 > 0:06:05You know what he's like.

0:06:05 > 0:06:10Plus he's got a baby, which means no sleep, which means no brain.

0:06:10 > 0:06:13You do June and July, yeah? I'll make Daniel a brew.

0:06:13 > 0:06:15I feel like I've been in a car accident.

0:06:15 > 0:06:16The amount of damage I've caused.

0:06:18 > 0:06:22Sometimes couples forget what they've got.

0:06:22 > 0:06:24How precious it is.

0:06:25 > 0:06:27You're right.

0:06:28 > 0:06:29It is precious.

0:06:32 > 0:06:34You never know what's going to happen.

0:06:35 > 0:06:37Mand, I'm so sorry!

0:06:38 > 0:06:40Don't worry.

0:06:40 > 0:06:42I've wrecked everything with Jimmi, haven't I?

0:06:42 > 0:06:46People recover from things like this all the time.

0:06:46 > 0:06:48Not properly.

0:06:48 > 0:06:50They do, they manage.

0:06:50 > 0:06:53You've just got to give it time.

0:06:55 > 0:06:57I just want to curl up and cry.

0:06:57 > 0:07:01I haven't slept a wink since it happened.

0:07:01 > 0:07:05You've got to just... go through the motions.

0:07:05 > 0:07:07Focus on work.

0:07:09 > 0:07:10Yeah, you're right.

0:07:12 > 0:07:15I just need to blank it out, don't I?

0:07:16 > 0:07:19See you in Howard's office.

0:07:21 > 0:07:25Well, it's up a bit. More than I'd like.

0:07:26 > 0:07:30My heartbeat sounds deafening sometimes.

0:07:30 > 0:07:33Palpations. How long has that been happening?

0:07:34 > 0:07:37I'm not sure, a couple of weeks.

0:07:37 > 0:07:41It's when I'm thinking about... things.

0:07:43 > 0:07:46It's the court case this afternoon.

0:07:46 > 0:07:48Of course it is!

0:07:49 > 0:07:53Giving evidence in court is enough to raise anyone's blood pressure.

0:07:53 > 0:07:55It's very daunting.

0:07:55 > 0:07:58I was a court usher for 25 years.

0:07:59 > 0:08:02I never thought this would give me a heart problem.

0:08:02 > 0:08:05Could you give me something, just to get through today?

0:08:05 > 0:08:09I'm afraid not. I'm sure you'll feel much better once this is over.

0:08:09 > 0:08:11SHE SIGHS

0:08:11 > 0:08:13I don't suppose they could delay your testimony?

0:08:13 > 0:08:16Oh no, I want to get it over with.

0:08:16 > 0:08:20I mean, there's nothing could be worse than the actual...

0:08:20 > 0:08:22That night.

0:08:22 > 0:08:24No. And you got through that.

0:08:24 > 0:08:27Yeah, I did.

0:08:29 > 0:08:33People are very grateful you're doing this, Mrs Bennett.

0:08:34 > 0:08:36Yes, I know.

0:08:36 > 0:08:39We'll have you back in a week or so just to keep an eye on things.

0:08:39 > 0:08:43- Remember, the waiting is the worst. - Thank you, doctor.

0:08:43 > 0:08:45April and May are much the same.

0:08:45 > 0:08:48But there's a dip in July. Is that right?

0:08:49 > 0:08:50Cherry?

0:08:50 > 0:08:52I haven't actually had a chance to...

0:08:52 > 0:08:57Erm, there are a few missed appointments in July, actually.

0:08:57 > 0:08:58I should have said that.

0:08:58 > 0:09:00Yes, you should!

0:09:00 > 0:09:03Not much of a data review if you haven't looked at the data!

0:09:03 > 0:09:05KNOCK ON DOOR

0:09:05 > 0:09:08Sorry to disturb. You wanted those job applications.

0:09:10 > 0:09:11Four!

0:09:11 > 0:09:13There was a few online.

0:09:15 > 0:09:1763.

0:09:17 > 0:09:22Howard, we'll have another look at this data and get back to you, yeah?

0:09:22 > 0:09:2663?!

0:09:29 > 0:09:34Oi! Oi, Mrs B!

0:09:34 > 0:09:35Oi!

0:09:38 > 0:09:40What you going to say about me this afternoon?

0:09:40 > 0:09:42What you going to say about me in court, Mrs B?

0:09:42 > 0:09:45- I weren't there - you know it! - You're not supposed to come near me.

0:09:45 > 0:09:47If you say I was there, they'll send me down.

0:09:47 > 0:09:49But for what? What have I ever done to you?

0:09:49 > 0:09:52It weren't me, I keep telling you!

0:09:52 > 0:09:53Ah!

0:09:53 > 0:09:56Sorry. Sorry.

0:09:58 > 0:09:59You were such a good boy.

0:09:59 > 0:10:03You once found a pound coin when you were helping me,

0:10:03 > 0:10:05and you wouldn't take it and keep it

0:10:05 > 0:10:08because you said it wasn't in your garden.

0:10:08 > 0:10:10HE SIGHS

0:10:10 > 0:10:11Look...

0:10:12 > 0:10:15..I know my mum's a cow.

0:10:15 > 0:10:16She's a cow to everyone.

0:10:16 > 0:10:18But I've never done anything bad.

0:10:18 > 0:10:20Not to you.

0:10:20 > 0:10:22Don't get me sent down!

0:10:28 > 0:10:31Anytime, just ring for another appointment.

0:10:31 > 0:10:34And keep up the Zumba - it's obviously working wonders.

0:10:34 > 0:10:35For goodness sake.

0:10:37 > 0:10:38What did you say?

0:10:39 > 0:10:41And what was that about this morning?

0:10:41 > 0:10:43- Excuse me?- Have you got a problem?

0:10:44 > 0:10:47Right...

0:10:47 > 0:10:49In here.

0:10:49 > 0:10:50Now.

0:10:54 > 0:10:56What's going on?

0:10:56 > 0:10:58I don't know what you're talking about.

0:10:58 > 0:11:02- I'm a partner here, Mandy, so if there's someone you need to talk to...- Talk to you?!

0:11:02 > 0:11:05OK, so the problem is with me. Let's have it.

0:11:05 > 0:11:07It's not my problem, Daniel!

0:11:07 > 0:11:08Then whose is it?

0:11:08 > 0:11:13Fine! Nothing happened. Nobody did anything, so no-one'll get hurt, will they?

0:11:13 > 0:11:17- I don't know what you're talking about, but... - To think I blamed Cherry!

0:11:17 > 0:11:22I thought, "Daniel's got a baby. Maybe he was knackered, or drunk.

0:11:22 > 0:11:24"Or he didn't know what he was doing."

0:11:24 > 0:11:25I didn't!

0:11:25 > 0:11:29Oh, you did, Daniel - you always do, from what I hear.

0:11:30 > 0:11:34Poor Zara. Poor Joe!

0:11:35 > 0:11:40What did that wonderful little baby do to deserve a father like you?

0:11:49 > 0:11:53- How many?!- 60-plus.

0:11:53 > 0:11:54Good grief! That's wonderful.

0:11:54 > 0:11:57Is it? It's going to take forever to sort these out.

0:11:57 > 0:12:00- Unless we eliminate everyone with an 'I' in their name.- Good idea!

0:12:00 > 0:12:02Joke. Seriously, this is hours of work.

0:12:02 > 0:12:05I know the feeling! Let me know when you have a short list.

0:12:05 > 0:12:07Heston, I can't do this on my own!

0:12:07 > 0:12:11Hello, it's Dr Carter here of the Mill Health Centre.

0:12:11 > 0:12:13I'm chasing up those results...

0:12:19 > 0:12:21'Mrs B? Give them the money!

0:12:21 > 0:12:24Mrs B, give them the money and they won't hurt you.

0:12:24 > 0:12:26Give them the money - you don't have to get hurt.

0:12:26 > 0:12:28"Mrs B".

0:12:31 > 0:12:34You WERE there, Jasen!

0:12:34 > 0:12:35PHONE RINGS

0:12:35 > 0:12:37BOWL SMASHES

0:12:37 > 0:12:40Silly fool, Doreen.

0:12:42 > 0:12:44Hello?

0:12:44 > 0:12:47Mrs Bennett? Sgt Chambers here, from Letherbridge Police Station.

0:12:47 > 0:12:49"Oh, hello."

0:12:49 > 0:12:51I was wondering if you'd like a lift to court?

0:12:51 > 0:12:54I'm passing your way, so it's really no trouble.

0:12:54 > 0:12:56If you're sure?

0:12:56 > 0:12:59It's the least we can do - with what you're doing for the estate.

0:12:59 > 0:13:00SHE LAUGHS

0:13:00 > 0:13:01Thank you.

0:13:04 > 0:13:06Is Cherry here?

0:13:06 > 0:13:10Daniel, can you or Zara go over the job applications with...?

0:13:17 > 0:13:20It's nice to see someone standing up to these kids.

0:13:20 > 0:13:24I suppose so. A big change from Cornwall, sergeant.

0:13:24 > 0:13:28The mother-in-law's here so we're saving a fortune on childcare.

0:13:29 > 0:13:31The trouble with estates like this is...

0:13:31 > 0:13:33You'll miss Cornwall?

0:13:34 > 0:13:36Yes and no.

0:13:36 > 0:13:39More of a challenge here, put it that way.

0:13:40 > 0:13:43The estate needs more residents like you, Mrs Bennett.

0:13:43 > 0:13:48People who are willing to speak up and damn the consequences...

0:13:48 > 0:13:49..if you know what I mean.

0:13:50 > 0:13:52You OK, Mrs Bennett?

0:13:52 > 0:13:54I'm not sure.

0:13:54 > 0:13:56Take some deep breaths. It's probably nerves.

0:13:58 > 0:14:02It's these palpitations. Stupid, silly, unnerving.

0:14:02 > 0:14:08I don't suppose there's a chance of stopping at the Health Centre, is there?

0:14:10 > 0:14:13You know Dr Clay, our police surgeon, don't you?

0:14:13 > 0:14:15Oh, yes. Lovely man.

0:14:15 > 0:14:19How about I phone him and get him to meet us at the court as a favour?

0:14:30 > 0:14:33I hope you don't mind but I rang Dr Granger.

0:14:33 > 0:14:36Is there something else going on here?

0:14:42 > 0:14:44Doreen?

0:14:44 > 0:14:45It's my evidence.

0:14:45 > 0:14:47OK.

0:14:48 > 0:14:50I want to do the right thing.

0:14:50 > 0:14:54That's what you are doing. You just need to stay calm and tell the truth.

0:14:54 > 0:14:57You know what you saw - that's all that matters.

0:15:01 > 0:15:04See you later. Take care.

0:15:05 > 0:15:08- Have you got something to tell me? - Sorry?

0:15:08 > 0:15:10As to why I've been accosted by a junior member of staff.

0:15:10 > 0:15:12Any thoughts at all?

0:15:12 > 0:15:15- Mandy won't tell anybody. - So you admit you opened your big mouth.

0:15:15 > 0:15:16I had to talk to someone!

0:15:16 > 0:15:19What about? It was nothing.

0:15:19 > 0:15:21It was a stupid drunken moment. It didn't mean anything!

0:15:21 > 0:15:23But you have to make it into this massive thing.

0:15:23 > 0:15:26- It is a massive thing, Daniel. - It isn't!

0:15:26 > 0:15:29When are you going to get that through your thick skull.

0:15:29 > 0:15:32- It's irrelevant. You are irrelevant. - Is Zara irrelevant, too?

0:15:32 > 0:15:35Of course she's not, Cherry. That's the point!

0:15:35 > 0:15:37You might be able to forget about this, but I can't.

0:15:37 > 0:15:39Jimmi will be devastated...

0:15:39 > 0:15:41Jimmi won't find out! Unless your mate tells him.

0:15:41 > 0:15:43I've a lot to lose here.

0:15:43 > 0:15:45- This isn't all down to me, Daniel! - Yes, it is.

0:15:45 > 0:15:49You're the one who blabbed - you stupid cow!

0:16:02 > 0:16:04All OK?

0:16:04 > 0:16:07She's worrying about her evidence.

0:16:07 > 0:16:11Everything all right? You're not...changing something?

0:16:13 > 0:16:15Because if there's just the slightest difference

0:16:15 > 0:16:19between your evidence today and your statement from the incident...

0:16:20 > 0:16:21I know.

0:16:25 > 0:16:26The defence QC will eat her up.

0:16:26 > 0:16:28She just wants to get it right.

0:16:28 > 0:16:30If this case collapses....

0:16:30 > 0:16:33None of that! Come on. Move away.

0:16:36 > 0:16:39You and Jimmi have got enough problems. Why make it worse?

0:16:39 > 0:16:41Me and Jimmi are fine.

0:16:41 > 0:16:43Really? Is that why he's out running all the time

0:16:43 > 0:16:46and not with you? No surprise.

0:16:46 > 0:16:47That's not fair.

0:16:47 > 0:16:51Your big mouth is going to ruin everything.

0:16:51 > 0:16:53Daniel, this isn't just...

0:16:53 > 0:16:56I'll make your life hell if this comes out -

0:16:56 > 0:16:58and you can forget about working here - both of you.

0:16:58 > 0:17:01Listen very carefully to this.

0:17:01 > 0:17:04My son is the most important,

0:17:04 > 0:17:07the most perfect thing in my life and if you think you can

0:17:07 > 0:17:10trash that with your pathetic guilt and your gobby friends...

0:17:10 > 0:17:11KNOCK ON DOOR

0:17:11 > 0:17:13- Ah, there you are! - I'm going to the bathroom.

0:17:13 > 0:17:16- Thank you. - I haven't told you, have I?

0:17:16 > 0:17:18- What?- Immie's got her A-level results.

0:17:18 > 0:17:20Yeah?

0:17:20 > 0:17:23- Three A stars!- Wow. She must be made up after last time.

0:17:23 > 0:17:24Eh?

0:17:24 > 0:17:26When she failed. The lot.

0:17:28 > 0:17:30Last time is irrelevant, actually!

0:17:35 > 0:17:38Doreen, don't worry if you're feeling a bit confused.

0:17:38 > 0:17:42A few months pass, memory fades, then lo and behold,

0:17:42 > 0:17:44the facts seem a bit muddled.

0:17:46 > 0:17:48You have to hold your nerve.

0:17:48 > 0:17:51Won't be long now, I reckon.

0:17:51 > 0:17:55- You weren't confused when you made your statement.- I think we should let her prepare...

0:17:55 > 0:17:58Have you seen her statement? Exact details, timings, everything.

0:17:58 > 0:17:59She would have been in shock.

0:17:59 > 0:18:03But she never lost her head for a moment, did you, Mrs Bennett?

0:18:03 > 0:18:06There's not many people can do that. Not even coppers, sometimes.

0:18:06 > 0:18:08Maybe, but it's up to Doreen.

0:18:11 > 0:18:13I'm sorry, sergeant.

0:18:13 > 0:18:15I'm going to have to change my evidence.

0:18:17 > 0:18:20You see...

0:18:20 > 0:18:26..I said in my statement that Jasen Foster was there,

0:18:26 > 0:18:29and that I had seen him that night.

0:18:31 > 0:18:32But he wasn't?

0:18:32 > 0:18:34Oh, yes, Dr Clay, he was!

0:18:35 > 0:18:39But I don't know that I actually saw him.

0:18:41 > 0:18:43I heard his voice as clear as a bell.

0:18:43 > 0:18:49He was shouting at me, with all the others, but he wasn't so close

0:18:49 > 0:18:51and it was dark.

0:18:51 > 0:18:53And you were frightened.

0:18:53 > 0:18:57I was terrified. But it was him.

0:18:57 > 0:19:00It was definitely him.

0:19:00 > 0:19:02OK, so you heard him.

0:19:04 > 0:19:07But I couldn't swear on the Bible

0:19:07 > 0:19:10that I had actually seen him.

0:19:12 > 0:19:16I know the defence will make mincemeat of me,

0:19:16 > 0:19:20but I have to tell the truth, all of it...

0:19:20 > 0:19:23..as it is now.

0:19:23 > 0:19:26For my peace of mind. You do understand that?

0:19:26 > 0:19:28Then that's what you do.

0:19:29 > 0:19:31Doreen Bennett.

0:19:35 > 0:19:37I'll wait here. See she's OK.

0:20:04 > 0:20:06SHE SOBS

0:20:13 > 0:20:15BELL RINGS

0:20:19 > 0:20:21The scum on the Churchley.

0:20:21 > 0:20:23Her and her mates, and her nasty, violent kids -

0:20:23 > 0:20:26how come it takes a little old lady to challenge them?

0:20:27 > 0:20:32The Churchley was the pride of Letherbridge in the '60s.

0:20:32 > 0:20:34Now look at it!

0:20:34 > 0:20:36Doreen and her neighbours, they've brought up their kids.

0:20:36 > 0:20:38They'd good lives, loved the place.

0:20:38 > 0:20:40They haven't given up on it. But they're old school.

0:20:40 > 0:20:43Any number of broken windows is better than a guilty conscience.

0:20:43 > 0:20:46We're not just talking broken windows.

0:20:46 > 0:20:50Doreen has to feel she's completely honest in there or she'll lose her integrity.

0:20:50 > 0:20:51It's just the way she feels.

0:20:51 > 0:20:53How does that help the Churchley?

0:20:53 > 0:20:55If those thugs get off,

0:20:55 > 0:20:58tonight they'll pick on another old lady. Why shouldn't they?

0:20:58 > 0:21:00- Well...- We can't watch them 24/7.

0:21:00 > 0:21:01You need witnesses, I get that.

0:21:01 > 0:21:04Credible witnesses who are willing to speak up,

0:21:04 > 0:21:06whatever the repercussions,

0:21:06 > 0:21:08cos there always are repercussions.

0:21:10 > 0:21:14Witnesses who've made good, strong statements, and keep their heads in court.

0:21:14 > 0:21:16There aren't many about.

0:21:16 > 0:21:19You can wait five, even ten years for a Doreen Bennett.

0:21:20 > 0:21:22She saw him...

0:21:22 > 0:21:26..whether she remembers it now or not.

0:21:26 > 0:21:28Maybe.

0:21:29 > 0:21:32She was going to be the key to this case.

0:21:32 > 0:21:34Back to square one.

0:21:34 > 0:21:36You obviously care about the Churchley. Lots of people,

0:21:36 > 0:21:39coppers included, don't give a toss.

0:21:40 > 0:21:43I was brought up on an estate just like it.

0:21:45 > 0:21:47I know what it's like.

0:21:47 > 0:21:50Churchley is changing.

0:21:50 > 0:21:51It's improving.

0:21:51 > 0:21:55Agencies on the estate have seen real results. They haven't given up the fight yet.

0:21:55 > 0:21:57Doreen certainly hasn't -

0:21:57 > 0:22:00but you've got to let her fight in the best way for her.

0:22:07 > 0:22:09How did it go?

0:22:11 > 0:22:12Palpations worse?

0:22:14 > 0:22:17I'll be all right.

0:22:17 > 0:22:19I just want to go home.

0:22:27 > 0:22:30- Heston.- Howard.

0:22:32 > 0:22:33I'll need some medical advice.

0:22:33 > 0:22:35What seems to be the problem?

0:22:43 > 0:22:45You have my full attention.

0:22:45 > 0:22:48Good. Because I'll need your full attention for approximately

0:22:48 > 0:22:51three to four hours to process these applications.

0:22:51 > 0:22:53You can do them here or at home. But I need a partner's eye.

0:22:53 > 0:22:57- PHONE RINGS - I'm finding it difficult to track down Daniel or Zara.

0:22:57 > 0:22:58Heston, please!

0:22:58 > 0:23:01Karen. Are you ringing from reception?

0:23:01 > 0:23:04- She's nipped home for lunch.- I know.

0:23:04 > 0:23:05Yes - congratulations to Immie.

0:23:05 > 0:23:08Well, I saw that on Midlands Today.

0:23:08 > 0:23:10What a furore.

0:23:10 > 0:23:12Hello? Hello?

0:23:12 > 0:23:14Think she's hung off.

0:23:17 > 0:23:19- This is going to take hours. - Thank you.

0:23:21 > 0:23:22You are as pushy as Julia.

0:23:22 > 0:23:25- I'll take that as a compliment. - I don't know why we're so popular.

0:23:25 > 0:23:28Heston, do you realise how tough it is out there for medical grads?

0:23:28 > 0:23:31- Tight budgets mean no jobs. - I suppose so.

0:23:31 > 0:23:34After five years of hard graft, I think we owe them the courtesy

0:23:34 > 0:23:38of looking at their applications for more than 20 seconds, don't you?

0:23:38 > 0:23:43I will endeavour to give these poor souls my complete concentration.

0:23:43 > 0:23:47Good. Otherwise we may find ourselves offering Imogen Hollins the job.

0:23:47 > 0:23:49Heaven forbid!

0:23:49 > 0:23:51After all, she does have the world's best agent.

0:23:57 > 0:24:00- LAWYER:- 'Mrs Bennett admits it was a confusing situation.

0:24:00 > 0:24:02'It was dark, she was exhausted and terrified -

0:24:02 > 0:24:06'and she didn't actually see you, Mr Foster.

0:24:06 > 0:24:10'But somehow, amidst the considerable melee, she claims she heard you.

0:24:10 > 0:24:12'Is that true? Mr Foster?

0:24:15 > 0:24:16- JASEN:- 'I was there.

0:24:16 > 0:24:19'You were there? That's not what you said in your statement.

0:24:19 > 0:24:21'I went to make sure she didn't get hurt.

0:24:21 > 0:24:23'She's a stubborn type is Mrs B.

0:24:23 > 0:24:27'So did you or did you not take part in the incident?

0:24:27 > 0:24:28'I shouted, that's all.

0:24:28 > 0:24:31'I shouted for her to tell them what they wanted -

0:24:31 > 0:24:34'where the money was - cos she'd have got hurt otherwise.

0:24:34 > 0:24:38'I see. And why are you saying this now?

0:24:38 > 0:24:41'Cos you made out like she's proper Alzheimer's or something.

0:24:41 > 0:24:44'You trashed her. But she was telling the truth.

0:24:44 > 0:24:47'I see. Is there anything else you'd like to say?

0:24:47 > 0:24:48'I helped them break in,

0:24:48 > 0:24:51'but I didn't know it was going to be that bad for her.'

0:24:51 > 0:24:54I don't know what to say!

0:24:54 > 0:24:57'I know I'll be sent down today,

0:24:57 > 0:24:59'but when I get out, I'll move away from the Churchley.

0:24:59 > 0:25:01'Try changing things, you know.'

0:25:04 > 0:25:06'No further questions.'

0:25:06 > 0:25:08Does that mean you'll stay?

0:25:10 > 0:25:11He just flipped.

0:25:11 > 0:25:13He didn't hurt you?

0:25:13 > 0:25:14No, he didn't hurt me.

0:25:14 > 0:25:18But I think he might be having a breakdown.

0:25:18 > 0:25:20I'm going to have to tell Zara.

0:25:20 > 0:25:23What?! No. I thought we decided that you were just going to give it time!

0:25:23 > 0:25:28I honestly think she's the only one that's going to be able to help him.

0:25:28 > 0:25:32What about Jimmi? You tell her and she'll go straight to him.

0:25:32 > 0:25:34What else am I going to do?

0:25:34 > 0:25:38Zara isn't stupid. If we've noticed his behaviour,

0:25:38 > 0:25:40then she will have as well.

0:25:40 > 0:25:42Come on, Cherry.

0:25:42 > 0:25:45You've got enough on your plate without taking on Daniel's problems.

0:25:45 > 0:25:48I can't do this anymore.

0:25:48 > 0:25:50DOOR OPENS

0:25:50 > 0:25:54Ah, ladies - "Data Review, the Sequel". What time's good for you?

0:25:56 > 0:25:58Can we postpone until next week?

0:25:58 > 0:26:00We've delayed it already.

0:26:00 > 0:26:02I know, but, erm...

0:26:02 > 0:26:04Cherry's got to go home.

0:26:04 > 0:26:05Now?!

0:26:05 > 0:26:08Do you realise how important these reviews are?

0:26:08 > 0:26:11Yeah! She don't feel well.

0:26:11 > 0:26:12Oh.

0:26:12 > 0:26:14I'm sorry.

0:26:43 > 0:26:45Hi, I'm a legal adviser here. Can I help you?

0:26:45 > 0:26:47I'm not a client. I'm a volunteer.

0:26:47 > 0:26:50All is not well in Princess Pinky Land, obviously...

0:26:50 > 0:26:52- Zara, I'm busy. OK?- OK.

0:26:52 > 0:26:55Someone obviously got out of bed on the wrong side this morning.

0:26:55 > 0:26:59- Did they have a health and safety policy?- You've never done this kind of work, have you?

0:26:59 > 0:27:01They don't bother with health and safety.

0:27:01 > 0:27:04- Ra-ra-ra-ra-ra! - You've got to be joking.

0:27:25 > 0:27:28Subtitles by Red Bee Media Ltd