0:00:25 > 0:00:28I didn't kill Lauren, Elaine.
0:00:28 > 0:00:32Did you have a relationship with Kate Redmond?
0:00:32 > 0:00:36Alex...I'd stay away from him...
0:00:36 > 0:00:38Just answer the question.
0:00:38 > 0:00:43I'll tell you everything. After you've stood up for me in court...
0:00:43 > 0:00:45Maybe I did come here for you,
0:00:45 > 0:00:49out of some morbid fascination to see if you still cared.
0:00:49 > 0:00:51No, no, no. Because, well...
0:00:53 > 0:00:55You're my last chance, Elaine. I need you!
0:00:56 > 0:00:57Elaine!
0:01:01 > 0:01:04I never thought this day would actually ever come!
0:01:04 > 0:01:07Are we going to have this all day?
0:01:07 > 0:01:08My babies are leaving home.
0:01:08 > 0:01:10Am I not allowed to be upset?
0:01:10 > 0:01:14Well, of course you are, love, but you might want to pace yourself.
0:01:14 > 0:01:16I just want to turn the clocks back to when they were little.
0:01:16 > 0:01:18When they were four and two.
0:01:18 > 0:01:21Or drink water. You might dehydrate.
0:01:21 > 0:01:25Maybe seven and five. They were very gorgeous then.
0:01:25 > 0:01:26Yeah, if you say so.
0:01:26 > 0:01:29Look, I thought we were going to have a nice Hollins family fry-up?
0:01:29 > 0:01:31How can you think about food?
0:01:31 > 0:01:37Because I'm hungry. Listen, love, kids grow up and they leave.
0:01:37 > 0:01:40We're lucky that they're both going in this day and age.
0:01:40 > 0:01:45Bags packed, ready to go! Bring on those Cumberlands!
0:01:45 > 0:01:46We're waiting for Immie.
0:01:46 > 0:01:48Yeah, and where is she?
0:01:48 > 0:01:50- How should I know?- Well, she is going...
0:01:50 > 0:01:52if I have to pack her bags myself.
0:01:52 > 0:01:54Do you have to sound so gleeful?
0:01:54 > 0:01:57She'll be back soon. It'll all be fine, trust me.
0:01:57 > 0:01:58DOOR SLAMS
0:01:58 > 0:02:00- That'll be her now.- Immie?
0:02:00 > 0:02:04- Hiya.- Where've you been? Come on, hurry up, get packing.
0:02:04 > 0:02:06What's wrong?
0:02:06 > 0:02:07I'm not going.
0:02:09 > 0:02:11First, second, third, fourth, fifth.
0:02:11 > 0:02:12It's not rocket science.
0:02:14 > 0:02:15You're late.
0:02:15 > 0:02:17Yes, sorry, I...
0:02:17 > 0:02:19Don't need the excuse. Let's just crack on, shall we?
0:02:19 > 0:02:21Why's it so busy?
0:02:21 > 0:02:25Karen's on another family day hence the inexperienced temp on reception.
0:02:25 > 0:02:28And the rest of the staff have been assigned to the campus surgery.
0:02:28 > 0:02:30- It's Freshers week.- Precisely.
0:02:30 > 0:02:32Well, it's a graveyard in Freshers week.
0:02:32 > 0:02:35They're all out getting drunk and sharing STDs.
0:02:35 > 0:02:36Be that as it may.
0:02:36 > 0:02:37What about a locum?
0:02:37 > 0:02:41If you'd read the latest report you'd realise that we can't afford them.
0:02:41 > 0:02:43What you're telling me is that I'm going to be snowed under
0:02:43 > 0:02:46with no chance of backup. Fantastic. Just what I wanted today.
0:02:46 > 0:02:48You're a professional. You can handle it.
0:02:48 > 0:02:50Ten minute slots, get them in, get them out.
0:02:50 > 0:02:52- I know that.- Daniel, are you familiar with the saying
0:02:52 > 0:02:55- that every crisis is an opportunity? - No.
0:02:55 > 0:02:57Well, this crisis is your opportunity
0:02:57 > 0:02:59to remind yourself just how capable you are.
0:02:59 > 0:03:01Besides, wouldn't you rather stay busy?
0:03:01 > 0:03:04Take your mind off things?
0:03:04 > 0:03:05OK, fair point.
0:03:05 > 0:03:07Working for Kingsley is a massive opportunity.
0:03:07 > 0:03:09I'd be a fool to pass up the chance.
0:03:09 > 0:03:11Even the teachers at the Slade agree on that.
0:03:11 > 0:03:13You've already asked them?
0:03:13 > 0:03:15No, not yet. But I will.
0:03:15 > 0:03:18I'm sure there'll be no problem in me deferring my entry till next year.
0:03:18 > 0:03:20So...what do you think?
0:03:20 > 0:03:22- I think you're a fool. - Rob!
0:03:22 > 0:03:24Every time I think you might have gone and grown up,
0:03:24 > 0:03:26- you go and prove me wrong, don't you?- Guys...
0:03:26 > 0:03:30Don't speak to her like that. I think she's being sensible.
0:03:30 > 0:03:33- Can we just...?- Of course you do. - What do you mean by that?
0:03:33 > 0:03:35Because this is what you've wanted all along.
0:03:35 > 0:03:37OK, well, now she is tied to your apron strings.
0:03:37 > 0:03:39- Are you happy now?- That's not fair.
0:03:39 > 0:03:42- How about that fry-up, eh?- You never wanted me to pursue a career in art
0:03:42 > 0:03:43- in the first place!- Dead right I didn't!
0:03:43 > 0:03:46I wanted you to do a degree in something useful,
0:03:46 > 0:03:47something with a real life experience...
0:03:47 > 0:03:51That is exactly what I'm getting from Kingsley and you're still throwing a wobbly!
0:03:51 > 0:03:54I don't want our last day together to be like this!
0:03:54 > 0:03:57Why can't we all get on?
0:03:57 > 0:04:00Well, then talk to your daughter. She's the one that's caused it!
0:04:00 > 0:04:03Oh, great! Nice one! Blame me, as usual.
0:04:06 > 0:04:09Mum, it's all right, calm down.
0:04:09 > 0:04:11I don't...
0:04:11 > 0:04:15It's your last day and we're still rowing.
0:04:15 > 0:04:18Yeah, well, it wouldn't be us if we didn't.
0:04:18 > 0:04:19Why don't you go have a bath?
0:04:19 > 0:04:21A bath? Now?
0:04:21 > 0:04:23Yeah, it'll help you relax.
0:04:23 > 0:04:25- With your dad and me...- I'll sort it.
0:04:25 > 0:04:28- But...- Mum! I've got two hours to bring peace to the family,
0:04:28 > 0:04:30sort Immie's life out, eat a bloody fry-up and get on a train!
0:04:30 > 0:04:32Will you please just go and have a bath!
0:04:32 > 0:04:33OK, OK, I'm going.
0:04:38 > 0:04:39Is there a problem?
0:04:39 > 0:04:42You tell me, son. You see my problem is...
0:04:42 > 0:04:43I'll handle this, Dad.
0:04:43 > 0:04:45My father has recently moved to the area.
0:04:45 > 0:04:48I'd like to get him registered and have him see a doctor this morning.
0:04:48 > 0:04:51But this young lady tells me you're too busy to fit him in.
0:04:51 > 0:04:53I've got this, thank you.
0:04:53 > 0:04:56Well, we are very busy, as you can see, just how we like it.
0:04:56 > 0:04:58Ideally we like to register new patients with the nurse.
0:04:58 > 0:05:00Yeah, I need him to see a doctor. Today.
0:05:00 > 0:05:03- I don't think that's going to be possible.- Problem?
0:05:03 > 0:05:04Dr Granger, this is Mr...?
0:05:04 > 0:05:05Wilson. George.
0:05:05 > 0:05:07A prospective new patient.
0:05:07 > 0:05:09He doesn't look all that busy.
0:05:09 > 0:05:11I'm afraid Dr Granger doesn't have any free slots.
0:05:11 > 0:05:12I was just explaining...
0:05:12 > 0:05:14Then can you recommend another surgery
0:05:14 > 0:05:16that has got time for us because this is...
0:05:16 > 0:05:19A misunderstanding. Clearly. I've got a free slot right now.
0:05:19 > 0:05:22- You do?- Yeah. I'm ahead of schedule. What can I say?
0:05:22 > 0:05:23Every crisis...
0:05:23 > 0:05:25Well, that's good then.
0:05:25 > 0:05:27What we have here, gents, is a failure to communicate.
0:05:27 > 0:05:29Well, Dr Granger is full of surprises.
0:05:29 > 0:05:31Would you like to come through?
0:05:35 > 0:05:37Glad you got that sorted.
0:05:37 > 0:05:39All part of the service.
0:05:39 > 0:05:40So, Mr...
0:05:40 > 0:05:44Oh, George, please, I can't bear standing on ceremony.
0:05:44 > 0:05:47HE COUGHS
0:05:49 > 0:05:54Yes. Yes, I'm a smoker. No, I'm not going to stop.
0:05:55 > 0:05:57Apart from that, how long have you got?
0:05:57 > 0:05:59About ten minutes, actually.
0:05:59 > 0:06:01Lovely place you got here.
0:06:01 > 0:06:03I've seen some GP surgeries in my time,
0:06:03 > 0:06:06like borstals most of them.
0:06:06 > 0:06:08Here, do you remember borstals?
0:06:08 > 0:06:11Probably not, young lad like yourself.
0:06:11 > 0:06:14I've just moved to the area, nice flat,
0:06:14 > 0:06:18part of a sheltered block, not that I need it, mind,
0:06:18 > 0:06:20- fit as a fiddle me, always have been.- I'm sure you are.
0:06:20 > 0:06:23Mind you, I did have that bout of diverticulitis,
0:06:23 > 0:06:26that was a few years back in the seventies.
0:06:26 > 0:06:28- George...- Never thought I'd end up in the Midlands though
0:06:28 > 0:06:33but my son wanted me to be nearer and at my age,
0:06:33 > 0:06:34beggars can't be choosers.
0:06:39 > 0:06:41She's just being her usual self.
0:06:41 > 0:06:45I don't want to talk about it. Where's your mother? Still crying?
0:06:45 > 0:06:46She's in the bath.
0:06:47 > 0:06:48Now?
0:06:48 > 0:06:50I told her to...keep her calm.
0:06:50 > 0:06:54What I'm saying is Immie's obviously jumped at something without thinking.
0:06:54 > 0:06:55Like she always does.
0:06:55 > 0:06:57Exactly. And, like she always does
0:06:57 > 0:06:59you give her enough rope then she'll work it out for herself
0:06:59 > 0:07:01and she'll put it right.
0:07:01 > 0:07:04So, I just let her make another colossal mistake?
0:07:04 > 0:07:07Yes. Then you get to be the benevolent and wise father
0:07:07 > 0:07:08that picks her up and dusts her off.
0:07:08 > 0:07:12Wait a minute...is this you giving me parenting advice?
0:07:12 > 0:07:14It's just a thought.
0:07:14 > 0:07:16Fancy a late breakfast?
0:07:16 > 0:07:17I'm cooking.
0:07:28 > 0:07:30You won't talk me out of it.
0:07:30 > 0:07:31I wasn't going to try.
0:07:31 > 0:07:33Your life, your choice.
0:07:33 > 0:07:34Exactly.
0:07:35 > 0:07:37Where's Dad?
0:07:37 > 0:07:40Sulking. You need to play him better.
0:07:40 > 0:07:44You know if you drop a bombshell like that, he's going to go ballistic.
0:07:44 > 0:07:46Like he always does.
0:07:46 > 0:07:48And, like he always does, he'll come round
0:07:48 > 0:07:51when you make him think that you're going to do what he wants.
0:07:51 > 0:07:52But I'm not going to.
0:07:52 > 0:07:54I said, make him think so.
0:07:55 > 0:07:57How do you expect me to do that?
0:07:57 > 0:08:00You're Daddy's girl. You know exactly how to play him.
0:08:00 > 0:08:03Like when you crashed the car and got him apologise
0:08:03 > 0:08:06because it had dodgy brakes.
0:08:08 > 0:08:12I think I'm going to miss you a little bit.
0:08:12 > 0:08:13Let's not go crazy.
0:08:13 > 0:08:16Do you fancy a late breakfast? I'm cooking.
0:08:21 > 0:08:22I thought about remarrying
0:08:22 > 0:08:25but you get set in your ways when you get to my age.
0:08:25 > 0:08:27HE COUGHS
0:08:30 > 0:08:34I can't be bothered with remembering to put the toilet lid down, now can I?
0:08:34 > 0:08:36Well, women like that sort of thing.
0:08:36 > 0:08:38- Anyway, so...- George!
0:08:38 > 0:08:39Is there a problem, doc?
0:08:39 > 0:08:42Not as such. It's just that I've got other patients to see
0:08:42 > 0:08:44and I'm sure that you want to get on your way...
0:08:44 > 0:08:46Well, I'm in no rush.
0:08:46 > 0:08:50OK. Are there any current health issues that you would like to talk about today?
0:08:50 > 0:08:51- Oh, now you're asking.- Yes, I am.
0:08:51 > 0:08:54Well, the usual, I suppose, for my age.
0:08:54 > 0:08:58Can't sleep much, my circulation's ropey.
0:08:58 > 0:09:00My joints are shocking.
0:09:00 > 0:09:02My shoulder's giving me terrible gyp these days.
0:09:02 > 0:09:05Can't see to read. Don't have much appetite so to speak.
0:09:05 > 0:09:09Lost a bit of weight...mind you, I suppose it'll help to get me trim.
0:09:09 > 0:09:10HE LAUGHS
0:09:10 > 0:09:14Well, you see, some youngsters these days look like Zeppelins...
0:09:14 > 0:09:17- OK, is any of this pressing?- Not really.
0:09:17 > 0:09:19Why did you come and see me today, George?
0:09:19 > 0:09:20Well, it's always nice to have a chat.
0:09:20 > 0:09:22Always nice to meet new people.
0:09:22 > 0:09:25Yes, it is. I'll see you out.
0:09:29 > 0:09:30I didn't know you could do that.
0:09:30 > 0:09:33It's just a little something I picked up on Superchef.
0:09:33 > 0:09:35He learned from the master.
0:09:37 > 0:09:40Three Cumberlands for me. How long will it be?
0:09:40 > 0:09:42A few minutes.
0:09:42 > 0:09:44Good. I'm starving.
0:09:44 > 0:09:46Have you not had any breakfast?
0:09:46 > 0:09:48I forgot. I've got a bit too much on my mind.
0:09:48 > 0:09:50How many times do I to tell you?
0:09:50 > 0:09:52You need to eat breakfast.
0:09:52 > 0:09:55I'm having some now, aren't I?
0:09:55 > 0:09:58So, you're sure about not going?
0:09:58 > 0:10:00Look, I know that it's a big decision.
0:10:00 > 0:10:02Yes, it is.
0:10:02 > 0:10:07It is, but I suppose you are old enough to make them for yourself.
0:10:07 > 0:10:09It's just for a year and then I'll still go to art school.
0:10:09 > 0:10:12OK. If that's what you want.
0:10:12 > 0:10:14Tell me how you did that.
0:10:14 > 0:10:18Seeing as you're taking time off anyway
0:10:18 > 0:10:20why you don't you think about doing a proper degree?
0:10:21 > 0:10:24Oh, not this again.
0:10:24 > 0:10:27What does that mean? What's not proper about art?
0:10:27 > 0:10:28Oh, come on.
0:10:28 > 0:10:31It's a degree for wasters!
0:10:31 > 0:10:32Oh, right, is it?
0:10:32 > 0:10:34Oh, OK. Well, then I'm a waster.
0:10:34 > 0:10:36And proud of it!
0:10:37 > 0:10:40You see? There's no talking to her!
0:10:44 > 0:10:45Sausage?
0:10:47 > 0:10:49Maybe I should have another bath.
0:10:53 > 0:10:54How'd it go, Dad?
0:10:54 > 0:10:55Couldn't wait to get me out the door.
0:10:55 > 0:10:57Like I was wasting his time.
0:10:57 > 0:10:59Is this how you always treat new patients?
0:10:59 > 0:11:01Dr Granger is an excellent GP.
0:11:01 > 0:11:02I'm sure you're father was well cared for.
0:11:02 > 0:11:05Are you? Cos I'm not.
0:11:05 > 0:11:06Excuse me.
0:11:08 > 0:11:11Daniel, everything all right?
0:11:11 > 0:11:14- There's nothing wrong with him. - You're sure?- Positive.
0:11:14 > 0:11:16That's what you wanted, get them in and get them out, right?
0:11:16 > 0:11:18- Mr Williams?- Can I see her or can't I?
0:11:18 > 0:11:20- Can I help?- I want to see Dr Cassidy
0:11:20 > 0:11:22but I don't have an appointment and she says...
0:11:22 > 0:11:25Dr Cassidy is doing a drop-in surgery at the Campus branch today.
0:11:25 > 0:11:27Why didn't she just say so? Ridiculous!
0:11:32 > 0:11:34Mr Wilson? Is everything OK?
0:11:34 > 0:11:36No, it isn't, as it goes.
0:11:36 > 0:11:37We're not happy with the service.
0:11:37 > 0:11:39I'm very sorry to hear that.
0:11:39 > 0:11:41Ignored and rejected, that's what.
0:11:41 > 0:11:44I'm not leaving until my dad gets the care he deserves.
0:11:44 > 0:11:45Well, we are very busy.
0:11:45 > 0:11:47Not too busy over at the Campus surgery though, eh?
0:11:47 > 0:11:49Should we slog across there?
0:11:49 > 0:11:51Or maybe to one of the other GPs in town?
0:11:51 > 0:11:52Is that what you want?
0:11:52 > 0:11:56Right. Well, I'll see if Dr Granger can find the time
0:11:56 > 0:11:58to remedy any problems your father may have.
0:11:58 > 0:12:01Good. Then we'll stay right here until he does.
0:12:06 > 0:12:10Just seeing Harrison again, it was confusing at first.
0:12:10 > 0:12:13Like you said, he's an arch manipulator but...
0:12:13 > 0:12:16When I walked away it was like a weight had dropped off me.
0:12:16 > 0:12:19Oh, you are a brave woman, Dr Cassidy.
0:12:19 > 0:12:22I don't feel very brave. I didn't sleep a wink.
0:12:22 > 0:12:24Why don't you take the afternoon off?
0:12:24 > 0:12:26Oh, no. No, I'd rather be busy.
0:12:26 > 0:12:29Then you're in the wrong place.
0:12:29 > 0:12:30Yeah.
0:12:30 > 0:12:34I wasn't even meant to be here today, Howard insisted.
0:12:34 > 0:12:35It was heaving at the Mill.
0:12:35 > 0:12:38Mr Bellamy works in mysterious ways.
0:12:38 > 0:12:40Seriously, go home, we can cover here.
0:12:40 > 0:12:43You could take some paperwork home with you
0:12:43 > 0:12:45if you require a distraction.
0:12:45 > 0:12:47If you're sure.
0:12:48 > 0:12:51You have to let her do what she wants!
0:12:51 > 0:12:53What you want, more like!
0:12:53 > 0:12:55She's got to grow up sometime, Karen.
0:13:05 > 0:13:06Daniel. A word.
0:13:06 > 0:13:09Excuse me, all this sitting down is doing nothing
0:13:09 > 0:13:11for my dad's haemorrhoids...
0:13:11 > 0:13:13Oh, tell the whole world, why don't you?!
0:13:13 > 0:13:17Mr Wilson isn't very happy with the way you've handled his father.
0:13:17 > 0:13:19What, I didn't give him sufficient time to bore me to death?
0:13:19 > 0:13:23With that attitude, I'm not surprised. See him again.
0:13:23 > 0:13:24Sort it out.
0:13:24 > 0:13:26George, come through.
0:13:26 > 0:13:30Thanks, doc. Appreciate it.
0:13:30 > 0:13:32I'm sure Dr Granger will get to the bottom
0:13:32 > 0:13:34of whatever is troubling your father.
0:13:34 > 0:13:35Good, I hope so.
0:13:35 > 0:13:38Otherwise all these other people are going to start thinking
0:13:38 > 0:13:41they've come to the wrong place, and we wouldn't want that, would we?
0:13:48 > 0:13:50- OK, George, what's the problem? - Problem?
0:13:50 > 0:13:53Was there something you didn't tell me about your health before?
0:13:53 > 0:13:56- No. I don't think so.- OK, only I got the impression from...
0:13:56 > 0:13:58Like I told you, I won't give up the fags,
0:13:58 > 0:14:02now, I know that's why I cough but at my age who cares?
0:14:02 > 0:14:04Yeah, I lost a bit of weight,
0:14:04 > 0:14:07aches and pains like you wouldn't believe, especially my shoulder.
0:14:07 > 0:14:09Mind you, that could be to do with a fall
0:14:09 > 0:14:13I had back in '66, or was it '67?
0:14:13 > 0:14:16Sorry, I was just wondering about the confusion today.
0:14:16 > 0:14:19- Confusion?- The long wait.
0:14:19 > 0:14:21I mean, some of these people have been here for ages.
0:14:21 > 0:14:24Well, we always try and see everybody as quickly as possible.
0:14:24 > 0:14:27But staffing problems? Issues with admin?
0:14:27 > 0:14:30I think you've just caught us on an exceptional day.
0:14:30 > 0:14:33So, if I were to ask these people if it's always like this,
0:14:33 > 0:14:35they'd say the same thing as you, would they?
0:14:35 > 0:14:37Well, I'm always happy to hear suggestions
0:14:37 > 0:14:40on how we can improve our service.
0:14:40 > 0:14:42It might help if you outsource your admin,
0:14:42 > 0:14:45you know, get people through the system more efficiently.
0:14:45 > 0:14:48Well, that certainly would help, but none of the local admin providers
0:14:48 > 0:14:50offer the service we need at a reasonable rate.
0:14:50 > 0:14:53Resources are tight, everybody accepts that.
0:14:53 > 0:14:56Still, you don't want to lose patients, do you?
0:14:56 > 0:14:58Wouldn't mind losing you.
0:14:58 > 0:15:00- Excuse me?- Very true.
0:15:05 > 0:15:08- Imogen!- Will you just leave it now, Rob!
0:15:08 > 0:15:09No, I will not just leave it!
0:15:09 > 0:15:11I'm not going to stand by whilst our daughter
0:15:11 > 0:15:13makes another half-witted decision!
0:15:13 > 0:15:15- You don't understand!- I understand that you're going to
0:15:15 > 0:15:18- throw your life away for an idiot! - Idiot? He's a genius!
0:15:18 > 0:15:19How can he be a genius?!
0:15:19 > 0:15:20SHUT UP!!
0:15:20 > 0:15:23Look, I'm not going anywhere with you two acting like this.
0:15:23 > 0:15:26Either I bang your heads together to knock some sense into you
0:15:26 > 0:15:28or you agree to disagree?
0:15:28 > 0:15:29Which is it?
0:15:31 > 0:15:33- The second one.- What he said.
0:15:33 > 0:15:36Good. Right, that wasn't so hard, was it?
0:15:36 > 0:15:38Is that clock fast?
0:15:38 > 0:15:39No, why?
0:15:39 > 0:15:42My train leaves in twenty minutes!
0:15:42 > 0:15:44- Have you packed?- My bag's in the car.
0:15:44 > 0:15:47There were loads of things... Have you got a shopping list?
0:15:47 > 0:15:51- I wanted to talk you through...- I did one online.- Really?- No!
0:15:51 > 0:15:54Well, keep in touch, I know what you're like.
0:15:54 > 0:15:56A personal Skype account between us.
0:15:56 > 0:15:59- You must promise not to use it too often.- Well, you're ready then.
0:15:59 > 0:16:01IMOGEN SNIFFS
0:16:02 > 0:16:03What's up with you?
0:16:03 > 0:16:05You drive me mad but...
0:16:05 > 0:16:07I'm going to Newcastle, not Outer Mongolia,
0:16:07 > 0:16:10and look, if we don't go now, I'm not going anywhere. Come on!
0:16:11 > 0:16:13Oh, I've got no complaints, really.
0:16:13 > 0:16:15All in all, it's been a good life.
0:16:15 > 0:16:19Mind you, having said that, there was a time, back in the seventies when I...
0:16:19 > 0:16:22George, I'm a doctor, OK?
0:16:22 > 0:16:24I'm not an agony aunt, I'm not a friend.
0:16:24 > 0:16:26You come to me, tell me what's wrong and I sort it.
0:16:26 > 0:16:29If all you're after is a chat then I can recommend the local pub.
0:16:29 > 0:16:32- But you asked me to come back in!- I asked you to come back in
0:16:32 > 0:16:35cos you said you weren't happy! That I wasn't listening the first time round!
0:16:35 > 0:16:38- You did seem distracted!- I'll tell you what's distracting me, George,
0:16:38 > 0:16:40I've got a waiting room full of patients
0:16:40 > 0:16:42with actual problems. So, if there's nothing else
0:16:42 > 0:16:45maybe you'll let me see to them. What do you say?
0:16:45 > 0:16:47I say that I have never been spoken to like that in all my life!
0:16:47 > 0:16:49Who do you think you are, young man?
0:16:49 > 0:16:52Dr Granger will be with you in a couple of minutes, Mrs Anderson.
0:16:52 > 0:16:54I wouldn't bet your life on it.
0:16:54 > 0:16:56I'll see myself out, since I'm wasting
0:16:56 > 0:16:58- so much of your precious time!- You are actually.
0:16:58 > 0:17:00- Dad? What's going on?- We're leaving!
0:17:00 > 0:17:02- And we're never darkening their door again.- Daniel...
0:17:02 > 0:17:04Mr Wilson is in rude health.
0:17:04 > 0:17:07- There's certainly nothing wrong with his mouth.- You see? There it is.
0:17:07 > 0:17:08The attitude!
0:17:08 > 0:17:11- Who do you think you are, talking to my father like that?- I'm a busy GP.
0:17:11 > 0:17:13Too busy, in my opinion.
0:17:13 > 0:17:15There's obviously been some misunderstanding.
0:17:15 > 0:17:17If we can resolve this matter in my office?
0:17:23 > 0:17:25But they said at the other surgery...
0:17:25 > 0:17:28Dr Cassidy is not available to see patients today.
0:17:28 > 0:17:31Now, if you would like take a seat, Dr Clay can...
0:17:31 > 0:17:34I don't want to see Dr Clay. I want to see Elaine. It's important!
0:17:34 > 0:17:37I'm sure it is but she is not here.
0:17:37 > 0:17:39Where is she then?
0:17:39 > 0:17:41Her whereabouts are none of your concern.
0:17:41 > 0:17:43Now, do you want to see a doctor or not?
0:17:43 > 0:17:45No.
0:17:45 > 0:17:48Thank you. I can see her another time.
0:17:53 > 0:17:56Your father has done nothing today but waste my time.
0:17:56 > 0:17:58That's what he's paid his stamp for all these years.
0:17:58 > 0:18:00That's enough.
0:18:00 > 0:18:03My main concern isn't Dr Granger's professionalism.
0:18:03 > 0:18:04It wouldn't be, would it?
0:18:04 > 0:18:07My main concern is to ascertain what exactly is going on.
0:18:09 > 0:18:10We're making a complaint.
0:18:10 > 0:18:12Yes, I know.
0:18:12 > 0:18:13It's essentially what you've been doing
0:18:13 > 0:18:15since you walked in the building.
0:18:15 > 0:18:17My question is why?
0:18:17 > 0:18:19- Why don't you ask him?- I'm asking him.
0:18:19 > 0:18:21I came here to meet my new GP and...
0:18:21 > 0:18:23It's all right, Mike. You can stop now.
0:18:23 > 0:18:25Mike? What happened to George?
0:18:25 > 0:18:28Congratulations, gentlemen. You saw through us in the end.
0:18:28 > 0:18:32Peter Wilson, CEO Healthcare Options Limited.
0:18:32 > 0:18:36We're a new health admin provider, just setting up in the area.
0:18:36 > 0:18:38Myself and Mike have been scoping out local surgeries,
0:18:38 > 0:18:42getting a sense of who might be in need of our services.
0:18:42 > 0:18:44I'm his employee.
0:18:44 > 0:18:47Mike Potter, retired actor.
0:18:47 > 0:18:49Well, not that retired, actually...
0:18:49 > 0:18:51Mike role-plays a difficult patient
0:18:51 > 0:18:54in order for me to see where the weaknesses lie.
0:18:56 > 0:18:58It's a bit underhand, isn't it?
0:18:58 > 0:19:00Not really. I'm sure you'd check out my company
0:19:00 > 0:19:02before you agreed to work with us.
0:19:04 > 0:19:05How do your rates compare?
0:19:05 > 0:19:07Very competitive.
0:19:07 > 0:19:10There are two things, gentlemen, of which I am absolutely certain.
0:19:10 > 0:19:12One, considering your staffing problems,
0:19:12 > 0:19:14you could really use our help.
0:19:14 > 0:19:18The second thing, which I'm certain, is...
0:19:18 > 0:19:20I've got no interest in offering you our help.
0:19:21 > 0:19:24- Why not?- Your front of house patient care is atrocious.
0:19:24 > 0:19:27I'm not prepared to risk my company's reputation by working with you.
0:19:27 > 0:19:30Not to mention...
0:19:30 > 0:19:32tell them, Mike.
0:19:32 > 0:19:35I'm afraid that you missed some obvious symptoms, Dr Granger.
0:19:35 > 0:19:36I don't think so.
0:19:36 > 0:19:39A smoker. With a cough. Painful shoulder. Weight loss.
0:19:39 > 0:19:41All of which could point to...
0:19:41 > 0:19:43Lung cancer. Until otherwise proven.
0:19:43 > 0:19:45But you were just rambling on.
0:19:45 > 0:19:48I gave you two opportunities and you missed it both times.
0:19:48 > 0:19:50Sorry.
0:19:51 > 0:19:52I think you'd better leave.
0:19:52 > 0:19:56I've done you a favour today. You need to smarten up your act.
0:19:56 > 0:19:58But you won't be doing it with my company helping you.
0:19:58 > 0:20:01We'll see ourselves out. Mike?
0:20:01 > 0:20:04Sorry. It was nice talking with you.
0:20:12 > 0:20:17There are patients waiting. We'll talk about this later.
0:20:17 > 0:20:18Fine.
0:20:33 > 0:20:35- Made it.- Told you. No problem.
0:20:37 > 0:20:40Right, well...I guess this is it.
0:20:43 > 0:20:46You take care of yourself, do you hear?
0:20:46 > 0:20:47I promise.
0:20:47 > 0:20:48Oh...
0:20:48 > 0:20:51You've forgotten someone...
0:20:52 > 0:20:53Mum, seriously...
0:20:53 > 0:20:54You can't go without Fluffy Ted!
0:20:55 > 0:20:57Fine, fine.
0:20:57 > 0:20:59See you later, monkey boy.
0:21:01 > 0:21:02Try to stick to one hair colour, eh?
0:21:02 > 0:21:04You try to stick with one girl!
0:21:09 > 0:21:11Come here.
0:21:11 > 0:21:13Take care, son.
0:21:13 > 0:21:15You too.
0:21:16 > 0:21:19I don't know what to say.
0:21:19 > 0:21:21I'm really going to miss you all and...
0:21:21 > 0:21:23Well...
0:21:23 > 0:21:26Anyway, see you!
0:21:28 > 0:21:30Can I take that for you?
0:21:45 > 0:21:47I told you, the guy's a time-waster.
0:21:47 > 0:21:49- This is about you.- Me? What have I done?
0:21:49 > 0:21:51If I'd known things were going to get this bad,
0:21:51 > 0:21:54- I would've asked Elaine to come back in.- You told her not to?
0:21:54 > 0:21:57You've had busier days. I thought you could cope.
0:21:57 > 0:21:58If I hadn't been under so much pressure,
0:21:58 > 0:22:00- I wouldn't have lost it with that old fool!- Really?
0:22:00 > 0:22:03- What about the symptoms?- Anyone could have missed them.
0:22:03 > 0:22:05Anyone didn't. You did.
0:22:05 > 0:22:08Look, I appreciate you could have had some backup.
0:22:08 > 0:22:10I thought a busy day might buck you up.
0:22:10 > 0:22:12Buck me up?!
0:22:12 > 0:22:15You've got personal problems. I'm aware of that.
0:22:15 > 0:22:17But do not bring them into the practice.
0:22:17 > 0:22:19I you need to speak to somebody, speak to somebody,
0:22:19 > 0:22:21but do not let it jeopardise the business.
0:22:23 > 0:22:25Um... I think I need some time off.
0:22:25 > 0:22:28I'm sure you do. But since there's no-one to cover for you,
0:22:28 > 0:22:30- you can't have any. Pull yourself together.- Great.
0:22:30 > 0:22:33You're a partner. Act like one.
0:22:40 > 0:22:41Immie?
0:22:41 > 0:22:44I'm not coming, I'm going back to Kingsley's.
0:22:44 > 0:22:46Are you seriously going to throw it all away for that idiot?
0:22:46 > 0:22:48IMOGEN LAUGHS
0:22:48 > 0:22:50I knew it was all an act just until Jack had gone.
0:22:50 > 0:22:52Get in the car.
0:22:52 > 0:22:53I'll walk, thanks.
0:22:53 > 0:22:55No, can we not do this, please?
0:22:55 > 0:22:57I don't think I can take any more today.
0:22:57 > 0:22:59- Immie...- Forget it!
0:22:59 > 0:23:00Immie!
0:23:04 > 0:23:06- She'll come round.- Oh, just...
0:23:06 > 0:23:08- PHONE RINGS - Can we just go home? Don't answer that
0:23:08 > 0:23:09I have to.
0:23:09 > 0:23:12Rob Hollins.
0:23:12 > 0:23:14Yeah, OK. Yeah, I'm coming in.
0:23:14 > 0:23:17I have to go to the station. I've got to follow something up
0:23:17 > 0:23:19- for Elaine.- Oh, please don't.
0:23:19 > 0:23:21It's my job.
0:23:21 > 0:23:24How can you? Why...why aren't you the least bit upset?
0:23:26 > 0:23:28He's my son.
0:23:30 > 0:23:31Of course I'm upset.
0:23:33 > 0:23:35Rob...
0:23:35 > 0:23:37It's all right. I'll, er...
0:23:37 > 0:23:39I'll call if I'm going to be late.
0:23:39 > 0:23:41At least let me give you a lift.
0:23:46 > 0:23:48PHONE RINGS
0:23:53 > 0:23:54Hello?
0:23:57 > 0:23:59Hello?
0:23:59 > 0:24:00You're right.
0:24:00 > 0:24:03I did kill...
0:24:03 > 0:24:05Lauren.
0:24:05 > 0:24:09And I would have killed Jack too if I hadn't been stopped.
0:24:10 > 0:24:12I'm glad you've seen sense.
0:24:12 > 0:24:15You need to take responsibility for what you did.
0:24:15 > 0:24:17I know. None of this is your fault.
0:24:17 > 0:24:19No. Thank you.
0:24:19 > 0:24:22The problem is...
0:24:22 > 0:24:25I've got myself into an impossible situation.
0:24:25 > 0:24:27I can't really...
0:24:27 > 0:24:29see a way out...
0:24:29 > 0:24:31If you're being attacked by the other prisoners,
0:24:31 > 0:24:34you need to tell someone.
0:24:34 > 0:24:36They can give you a private cell, discipline them.
0:24:36 > 0:24:41You're not very used to prison life, are you?
0:24:41 > 0:24:43What happened to Kate, Harrison?
0:24:43 > 0:24:45You really want to know?
0:24:45 > 0:24:47Yes, I do.
0:24:47 > 0:24:49Alex found out about our affair.
0:24:50 > 0:24:53She was always moral.
0:24:53 > 0:24:55Unlike me.
0:24:57 > 0:25:00So she called it off with me, and uh...
0:25:00 > 0:25:02tried to make a go of things with him.
0:25:02 > 0:25:04But he couldn't forgive her,
0:25:04 > 0:25:06so she moved out and told him it was over.
0:25:07 > 0:25:10- And?- He couldn't accept it.
0:25:10 > 0:25:14He...he started...following her about,
0:25:14 > 0:25:18he kept on calling her and, and er...
0:25:18 > 0:25:19waited outside her house.
0:25:19 > 0:25:21He couldn't leave her alone.
0:25:21 > 0:25:22He stalked her?
0:25:22 > 0:25:24I did warn you about him.
0:25:26 > 0:25:29She took out an injunction against him but it didn't do any good so
0:25:29 > 0:25:31she just left.
0:25:31 > 0:25:32Left?
0:25:32 > 0:25:37She dyed her hair, changed her name, started a new life.
0:25:37 > 0:25:38How convenient.
0:25:38 > 0:25:40I just admitted what I did to Lauren and Jack.
0:25:40 > 0:25:42Why would I lie to you?
0:25:42 > 0:25:44Yeah, why would you?
0:25:44 > 0:25:47I don't know where she went.
0:25:48 > 0:25:50And I never saw her again.
0:25:51 > 0:25:54You've got to believe me, Elaine, that's the truth.
0:25:54 > 0:25:56You do believe me, don't you?
0:25:56 > 0:25:58Elaine?
0:25:58 > 0:25:59I believe you.
0:26:03 > 0:26:05Are you still there?
0:26:05 > 0:26:06Yeah.
0:26:07 > 0:26:11Anyway, the reason I was calling is I just wanted to thank you
0:26:11 > 0:26:13for visiting me yesterday.
0:26:13 > 0:26:14I did it for me, not for you.
0:26:14 > 0:26:16I know. But thank you anyway.
0:26:16 > 0:26:18What will you do now?
0:26:18 > 0:26:20The right thing.
0:26:23 > 0:26:24I'll do the right thing.
0:26:25 > 0:26:27Harrison, I just wanted to...
0:26:27 > 0:26:30I've got to go, my time's up.
0:26:30 > 0:26:32OK.
0:26:32 > 0:26:33Bye.
0:26:39 > 0:26:41KNOCK ON THE DOOR
0:26:49 > 0:26:50You're here.
0:26:51 > 0:26:53I really need to see you!
0:26:59 > 0:27:00Elaine, put it down.
0:27:03 > 0:27:04PUT IT DOWN!
0:27:09 > 0:27:11What have you done?
0:27:11 > 0:27:12I had to make her stop.
0:27:18 > 0:27:19I can't let you go now, Elaine.
0:27:22 > 0:27:25Subtitles by Red Bee Media Ltd