0:00:56 > 0:00:58KNOCK AT DOOR
0:00:59 > 0:01:02Colin, you've locked the door again.
0:01:02 > 0:01:03One minute...
0:01:03 > 0:01:06I thought we had an agreement.
0:01:08 > 0:01:09Sorry. Habit.
0:01:09 > 0:01:11You're not going to stumble into the outside world
0:01:11 > 0:01:13because the door's unlocked.
0:01:15 > 0:01:17Do you really still need those?
0:01:17 > 0:01:18It's still quite painful.
0:01:18 > 0:01:20Then maybe you should go back to the doctor.
0:01:20 > 0:01:21You've got my consent to deal with them.
0:01:21 > 0:01:23I want you to deal with them.
0:01:23 > 0:01:25I want you to leave this room.
0:01:25 > 0:01:28You could start by having a shower.
0:01:28 > 0:01:30It's not like I smell! You do.
0:01:30 > 0:01:32Howard Hughes isn't a lifestyle template.
0:01:32 > 0:01:34You know I can't go out. We've tried.
0:01:34 > 0:01:36Maybe you haven't tried hard enough.
0:01:36 > 0:01:39I want my life back. Our life.
0:01:39 > 0:01:42And you're letting what happened take it away.
0:02:00 > 0:02:02KNOCK AT DOOR
0:02:02 > 0:02:03Come in.
0:02:05 > 0:02:10A list of new patients and their notes.
0:02:10 > 0:02:12Glad to see we're still attracting some.
0:02:12 > 0:02:13Shouldn't we be?
0:02:13 > 0:02:17Well, haven't exactly been beating down the door, of late.
0:02:17 > 0:02:20Still, it's one in the eye for Gary Lucas.
0:02:20 > 0:02:24Who? Oh, he's this slick operator who's setting up this...
0:02:26 > 0:02:29Who's this? Jessica Harding?
0:02:29 > 0:02:33Oh, now, that is a patient that Nurse Marquez has taken an interest in.
0:02:33 > 0:02:37What for? To see how far we can stretch our resources?
0:02:37 > 0:02:39I believe she is a...well, larger lady.
0:02:39 > 0:02:42Yes, with multiple health issues.
0:02:42 > 0:02:45No doubt all related to a lack of control over food.
0:02:45 > 0:02:48Perhaps Nurse Marquez sees those as a challenge.
0:02:48 > 0:02:51The challenge they represent, is to my budget.
0:02:54 > 0:02:57I'm sorry, I don't see what else we can do.
0:02:57 > 0:02:59You mean you won't do anything else?
0:02:59 > 0:03:01Medically, we've done all we can.
0:03:01 > 0:03:04But he's still using the crutches and complaining of pain.
0:03:04 > 0:03:05It was a broken hip.
0:03:05 > 0:03:09In a battle between man and speeding car, speeding car will tend to win.
0:03:09 > 0:03:11Do you think levity is appropriate?
0:03:11 > 0:03:13You're a counsellor, you tell me.
0:03:13 > 0:03:15I'm a relationship counsellor.
0:03:15 > 0:03:17But my own relationship's being destroyed
0:03:17 > 0:03:20because my husband can't leave the house.
0:03:20 > 0:03:23The agoraphobia's like a prison for both of us.
0:03:24 > 0:03:26Have you tried CBT?
0:03:26 > 0:03:29The group sessions were a mile away.
0:03:29 > 0:03:30What about reality orientation?
0:03:30 > 0:03:33I was trying to send him outside into the street,
0:03:33 > 0:03:36and he was knocked down by the joyrider just a few yards away.
0:03:36 > 0:03:38But he couldn't cope.
0:03:38 > 0:03:41He was sure that... ..it would happen again.
0:03:42 > 0:03:46Can't you just talk to him? Persuade him to...try harder?
0:03:47 > 0:03:49I'm not a psychologist.
0:03:49 > 0:03:51But Colin respects you.
0:03:51 > 0:03:53He might listen to what you have to say.
0:03:54 > 0:03:56KNOCK AT DOOR
0:03:56 > 0:03:59This should have been flagged up to me before.
0:03:59 > 0:04:00What, her notes?
0:04:00 > 0:04:04The nature of her...condition. Why?
0:04:04 > 0:04:07A patient like this can have a disproportionate effect.
0:04:07 > 0:04:08On what?
0:04:08 > 0:04:11On the budget. Oh.
0:04:11 > 0:04:12This is about money.
0:04:12 > 0:04:15I have targets to meet. And this is about...
0:04:15 > 0:04:19This is about treating Jess and giving her a better quality of life.
0:04:19 > 0:04:22Yes, which takes time. And resources.
0:04:22 > 0:04:24And when a patient's condition is self-inflicted...
0:04:24 > 0:04:26Howard, she's 14!
0:04:26 > 0:04:29She's got pressure sores, sleep apnoea,
0:04:29 > 0:04:32and her mum's struggling to cope now they've got this hearing on Friday...
0:04:32 > 0:04:34Hearing?
0:04:35 > 0:04:37Social Services.
0:04:37 > 0:04:40It's to decide...whether Jess should be removed.
0:04:40 > 0:04:42Fabulous.
0:04:42 > 0:04:44So now you've gone and put your Florence Nightingale cap on
0:04:44 > 0:04:47and promised to go in and sort it all out, have you? No!
0:04:47 > 0:04:49No, I...I thought I could help.
0:04:49 > 0:04:52We've only just finished that other mess with the social services.
0:04:52 > 0:04:54I'll take responsibility.
0:04:54 > 0:04:55Oh, that's good to hear.
0:04:55 > 0:04:59But unfortunately, the ultimate responsibility lands here.
0:05:01 > 0:05:02Thank you.
0:05:24 > 0:05:26Howard can't refuse to take Jess.
0:05:26 > 0:05:29He thinks she'll take up too much time and resources.
0:05:29 > 0:05:31What, he means money?
0:05:31 > 0:05:33Yeah, like we cost things patient-by-patient.
0:05:33 > 0:05:35And what makes it worse is
0:05:35 > 0:05:37he thinks that Jess's problems are self-inflicted.
0:05:37 > 0:05:38She's a kid. Yeah.
0:05:38 > 0:05:40With problems he's never experienced.
0:05:40 > 0:05:43You know, I've got a good mind to go back in that office... Mate...
0:05:43 > 0:05:44I wouldn't.
0:05:44 > 0:05:47I just can't believe he's being so unsympathetic.
0:05:47 > 0:05:48He doesn't really understand
0:05:48 > 0:05:51the medical and the social side, does he?
0:05:51 > 0:05:53I can do a lot for her.
0:05:53 > 0:05:55Yeah, course you could.
0:05:55 > 0:05:57Remember, you're not on your own, mate, OK?
0:05:59 > 0:06:02So, which doctor is Jess going to be with?
0:06:02 > 0:06:06She needs someone who's...considerate.
0:06:06 > 0:06:08And understanding.
0:06:08 > 0:06:09Anyone but Kev, then?
0:06:10 > 0:06:13I think Mandy could have used a bit more nous.
0:06:13 > 0:06:15She should have seen the implications
0:06:15 > 0:06:17and suggested that the girl go to another surgery.
0:06:17 > 0:06:20Isn't that just passing the buck? Well, it would have been preferable.
0:06:20 > 0:06:23I suppose, now, we're obliged to take her on.
0:06:23 > 0:06:25Or are we?
0:06:25 > 0:06:28Well, she's in our catchment area. So, legally, yes.
0:06:28 > 0:06:29And morally.
0:06:29 > 0:06:32Yeah, but is it moral - or ethical - that one person's treatment
0:06:32 > 0:06:34should affect what we can do for others?
0:06:34 > 0:06:35Well, I understand your concern
0:06:35 > 0:06:37about people taking personal responsibility.
0:06:37 > 0:06:39If not the children, then the parents.
0:06:39 > 0:06:42Yes, but in these cases, there are often multiple factors at work.
0:06:42 > 0:06:46And who's to say what starts an impulsive relationship with food?
0:06:46 > 0:06:49I'm just trying to convey how big an impact it's going to have.
0:06:49 > 0:06:51And no-one thinks any the less of you for that.
0:06:51 > 0:06:53Well, try telling Mandy that.
0:06:53 > 0:06:55There you go.
0:06:55 > 0:06:59Karen, can you check which doctors have spaces on their lists?
0:06:59 > 0:07:02Do you not think they're working hard enough?
0:07:02 > 0:07:03Let's see, um...
0:07:03 > 0:07:07Heston's full, the Hyacinth Bucket brigade love him.
0:07:07 > 0:07:10Jimmi's...full, Mr Sympathy.
0:07:10 > 0:07:12Emma's full, miracle.
0:07:12 > 0:07:15Daniel's full - mmm, mostly women, looks like. Kevin.
0:07:15 > 0:07:17Oh, Kevin...
0:07:17 > 0:07:19What's wrong with Kev?
0:07:19 > 0:07:23Nothing, nothing. He can just be a bit unsympathetic.
0:07:23 > 0:07:25Al or Zara?
0:07:25 > 0:07:26Hmm.
0:07:26 > 0:07:28Kevin in?
0:07:43 > 0:07:45DOORBELL RINGS
0:07:51 > 0:07:53These people always make excuses.
0:07:53 > 0:07:55What do you mean, "these people"?
0:07:55 > 0:07:56People like Jess and her mum.
0:07:56 > 0:07:58They're always blaming others for their failures.
0:07:58 > 0:08:00Kevin, you don't even know them.
0:08:00 > 0:08:02I know plenty of people like them.
0:08:02 > 0:08:03Where?
0:08:03 > 0:08:06On the estate that you grew up on?
0:08:06 > 0:08:08KNOCK AT DOOR Colin...
0:08:08 > 0:08:10I didn't ask you to go and see the doctor.
0:08:10 > 0:08:12You said I had your consent.
0:08:12 > 0:08:14He wants to talk to you.
0:08:14 > 0:08:15I'm fine.
0:08:15 > 0:08:17He says he's fine.
0:08:17 > 0:08:20He's spent most of the last four months locked in this room.
0:08:20 > 0:08:22How fine does that sound?
0:08:22 > 0:08:23I enjoy privacy.
0:08:23 > 0:08:25This isn't privacy, it's psychosis.
0:08:25 > 0:08:28Actually, I think you'll find that a textbook definition
0:08:28 > 0:08:31of "psychosis"... DOOR OPENS
0:08:31 > 0:08:34I am not psychotic.
0:08:34 > 0:08:35He says he is not psychotic.
0:08:35 > 0:08:37But the way you're behaving is hardly normal.
0:08:37 > 0:08:39Define "normal."
0:08:39 > 0:08:43Changing clothes, leaving the house. You know, the little things.
0:08:45 > 0:08:50OK, then. How are we going to move this little situation along?
0:08:50 > 0:08:52By Colin allowing you to help him.
0:08:52 > 0:08:53He HAS been helping me.
0:08:53 > 0:08:56Antidepressants aren't a solution.
0:08:56 > 0:08:57And you've given up on everything else.
0:08:57 > 0:08:59I don't need my reality re-oriented
0:08:59 > 0:09:02or my...cognitive behaviour therapised.
0:09:02 > 0:09:04Is there a verb "to therapise"?
0:09:04 > 0:09:06There's a verb "to divorce."
0:09:06 > 0:09:09I don't like using it, and I don't want it to happen.
0:09:09 > 0:09:11But, if we don't want to travel down that road,
0:09:11 > 0:09:14I need you to start talking to the doctor.
0:09:14 > 0:09:15Today.
0:09:24 > 0:09:26How are you with crime?
0:09:26 > 0:09:29Crime? Where do you stand?
0:09:29 > 0:09:30Generally I'm against it.
0:09:30 > 0:09:33So how do you feel about a man being held against his will?
0:09:37 > 0:09:38Mmm.
0:09:38 > 0:09:40The others haven't seen it, Kev.
0:09:40 > 0:09:42They didn't grow up in places like we did.
0:09:42 > 0:09:45They haven't seen a mum screaming in the street
0:09:45 > 0:09:47because the police and social are taking her kids off her.
0:09:47 > 0:09:50You don't know that's going to happen with Jess.
0:09:50 > 0:09:53Yeah, but look at what happened with Zara and Daniel, with Joe.
0:09:53 > 0:09:56If they can't defend themselves,
0:09:56 > 0:09:59how on earth are Jess and her mum going to manage?
0:09:59 > 0:10:02People like Jess just need a chance.
0:10:02 > 0:10:04They don't need condemning or criticising.
0:10:04 > 0:10:06They get enough of that.
0:10:06 > 0:10:09What they really need is help.
0:10:09 > 0:10:11OK. OK, what?
0:10:12 > 0:10:14OK, I'll do it.
0:10:14 > 0:10:16Ahh, oh, you star!
0:10:16 > 0:10:18I'm going to go over there first, OK?
0:10:18 > 0:10:20If what you're saying about the pressure sores is correct,
0:10:20 > 0:10:23it sounds like I'm already going to have to prescribe antibiotics,
0:10:23 > 0:10:25and I am not giving them the opportunity
0:10:25 > 0:10:27to blame me for anything.
0:10:27 > 0:10:29(Thank you.)
0:10:34 > 0:10:36I thought Jane was trying to get you out of the house.
0:10:36 > 0:10:38I wasn't talking about Jane.
0:10:41 > 0:10:42Who's that?
0:10:42 > 0:10:44Norma. Across the street.
0:10:44 > 0:10:46I don't want anything to do with this.
0:10:46 > 0:10:49Do you think I'm a stalker?! I'm not saying that,
0:10:49 > 0:10:52but you'd be surprised how quickly people will jump to that conclusion.
0:10:52 > 0:10:53Wait.
0:10:55 > 0:10:56That's her husband.
0:10:56 > 0:10:58The difference between me and him is that I'm stuck here
0:10:58 > 0:11:01through a set of physical and psychological circumstances.
0:11:01 > 0:11:04His wife has tied him to a chair.
0:11:04 > 0:11:05What?
0:11:05 > 0:11:09Past two days. Strike you as "normal"?
0:11:09 > 0:11:10KNOCK AT DOOR
0:11:10 > 0:11:12Everything OK in there?
0:11:12 > 0:11:14Dr Haskey is just making observations.
0:11:14 > 0:11:17Good. I've got some appointments, at the centre.
0:11:17 > 0:11:19I hope you're listening to what the doctor's saying.
0:11:19 > 0:11:20So?
0:11:22 > 0:11:25Being tied to a chair, might not be against his will.
0:11:25 > 0:11:28Then what is it?
0:11:28 > 0:11:30Do I really need to spell it out?
0:11:31 > 0:11:32Get your point.
0:11:32 > 0:11:34But - there's kinky...
0:11:36 > 0:11:37..and there's...
0:11:39 > 0:11:42Whoa!
0:11:42 > 0:11:43Look like fun to you?
0:11:47 > 0:11:48So Kevin's taking her on?
0:11:50 > 0:11:51He's sympathetic.
0:11:51 > 0:11:53Unlike me.
0:11:53 > 0:11:56Look, I know you have to count the beans... What?
0:11:56 > 0:11:59I know you've got to keep an eye on the budget.
0:11:59 > 0:12:01So you do take on board what I'm saying?
0:12:01 > 0:12:04I'm just trying to give Jess a chance.
0:12:04 > 0:12:09Her mother feels let down, like her previous practice failed her.
0:12:09 > 0:12:11Yes, well, I've checked about the hearing.
0:12:11 > 0:12:13The previous practice referred her.
0:12:13 > 0:12:15Maybe that was the easy option.
0:12:15 > 0:12:17Maybe it was the only option. Oh, right.
0:12:17 > 0:12:19And taking the girl away from her mother
0:12:19 > 0:12:21isn't going to make her life any better, is it?
0:12:21 > 0:12:22Mmm.
0:12:22 > 0:12:25Well, you may well have to justify that, come Friday.
0:12:28 > 0:12:31I don't just count the beans.
0:12:31 > 0:12:34We all have a duty of care for patients,
0:12:34 > 0:12:37but I also have a duty of care for my staff.
0:12:37 > 0:12:41I'm just saying, this may be more of a challenge than you think.
0:12:45 > 0:12:48I used to see him... Bill, going to work every morning.
0:12:48 > 0:12:52Ah, so spying on the neighbours isn't a recent thing?
0:12:52 > 0:12:54It was after the accident.
0:12:54 > 0:12:57When the therapy...failed...
0:12:57 > 0:12:59I didn't really have much else to do.
0:12:59 > 0:13:02You could try daytime TV?
0:13:02 > 0:13:06Learn how to value an antique or find a nice property in the Shires?
0:13:06 > 0:13:08They have boy racers there too, you know.
0:13:10 > 0:13:14Anyhow, a few weeks back he just disappeared. Disappeared?
0:13:14 > 0:13:15Didn't see him.
0:13:15 > 0:13:18Until he turned up two days ago in his present condition.
0:13:18 > 0:13:20Well, obviously the wife isn't very pleased to see him.
0:13:20 > 0:13:22Or, she's incredibly pleased to see him...
0:13:22 > 0:13:24I think she's had him in the cellar. The cellar?
0:13:24 > 0:13:27She's kept him incarcerated, in semi-darkness.
0:13:27 > 0:13:29Dungeon-like. What, behind a Perspex wall,
0:13:29 > 0:13:33where he's making etchings of the Duomo as seen from the Belvedere?
0:13:33 > 0:13:35I'm not convinced you're taking this seriously.
0:13:35 > 0:13:36No, that was my Hann...
0:13:36 > 0:13:38What if she's kept him waiting, helpless,
0:13:38 > 0:13:40never knowing when the time will come?
0:13:40 > 0:13:43And now she's about to deliver the coup de grace...
0:13:46 > 0:13:48You know when you went to A&E, after the accident?
0:13:48 > 0:13:49Yes.
0:13:49 > 0:13:51Did they miss any head injuries?
0:13:55 > 0:13:59MUSIC PLAYS THROUGH HEADPHONES We were just tidying up.
0:13:59 > 0:14:01Jess, this is our new doctor, Dr Tyler.
0:14:03 > 0:14:04Kevin.
0:14:04 > 0:14:06Thought you'd be old. Jess!
0:14:06 > 0:14:08I can get an older doctor if you like.
0:14:08 > 0:14:11Nah, you're all right.
0:14:11 > 0:14:12Is that One Direction?
0:14:12 > 0:14:13You a fan?
0:14:13 > 0:14:15That's where I might be too old.
0:14:15 > 0:14:18Yeah. Maybe a bit more into Michael Buble.
0:14:18 > 0:14:20Not that old, cheeky!
0:14:20 > 0:14:23She'll go on about music all day, given the chance.
0:14:23 > 0:14:25Now, anyone like some tea?
0:14:25 > 0:14:26Please.
0:14:26 > 0:14:28I'm all right, thanks.
0:14:39 > 0:14:42Look, I think calling the police might be a little bit hasty.
0:14:42 > 0:14:44She assaulted him.
0:14:44 > 0:14:45You THINK she assaulted him.
0:14:45 > 0:14:47We both saw it.
0:14:47 > 0:14:48What about the cellar stuff?
0:14:48 > 0:14:51How are you going to explain that to the police?
0:14:51 > 0:14:53OK, well, maybe that's pushing it a bit.
0:14:53 > 0:14:55But the bloke's been missing,
0:14:55 > 0:14:57he turns up tied to a chair in his own bedroom and his wife,
0:14:57 > 0:14:59apparently not in a state of Zen equilibrium,
0:14:59 > 0:15:03is beating him around the head. Yeah, and what if you're wrong?
0:15:03 > 0:15:06What if the police burst in on two completely consenting adults
0:15:06 > 0:15:08just enjoying a bit of afternoon delight?
0:15:08 > 0:15:10And what if something does happen?
0:15:10 > 0:15:12I can see the headlines, "Domestic murder -
0:15:12 > 0:15:16"concerned neighbour and local GP ignored warnings."
0:15:16 > 0:15:18It sounds a lot better than "Domestic intrusion -
0:15:18 > 0:15:22"unwitting GP and pervert agoraphobe charged with voyeurism."
0:15:24 > 0:15:26I see your point.
0:15:26 > 0:15:28Maybe we can make sure.
0:15:28 > 0:15:30How?
0:15:30 > 0:15:32If she's true to schedule,
0:15:32 > 0:15:35Norma will be leaving the house in three minutes' time.
0:15:35 > 0:15:37She takes Mrs Envers to the community centre.
0:15:37 > 0:15:40And she'll be gone for approximately ten minutes.
0:15:40 > 0:15:41What are you going to do?
0:15:41 > 0:15:43It's what you're going to do.
0:15:43 > 0:15:45Me? Maybe she left a window open.
0:15:45 > 0:15:47You go over there, climb in and see if he's all right.
0:15:47 > 0:15:50I'm not climbing in anywhere - I get vertigo very easily.
0:15:50 > 0:15:52Right, so it's your inability to climb through a window
0:15:52 > 0:15:55versus my inability to leave my own front door?
0:15:55 > 0:15:56She's leaving.
0:15:56 > 0:15:58Ahead of schedule.
0:15:58 > 0:15:59I really don't...
0:15:59 > 0:16:02Either you go over there, or I call the police.
0:16:04 > 0:16:06Ten minutes?
0:16:06 > 0:16:07Ten minutes.
0:16:07 > 0:16:10What...? Here.
0:16:10 > 0:16:12You are seriously tooled up for this, aren't you?
0:16:12 > 0:16:15Jane got them when I was doing the reality orientation,
0:16:15 > 0:16:17to provide reassurance. It didn't work.
0:16:17 > 0:16:20Nine minutes. Right. I'll be watching.
0:16:23 > 0:16:26So, Jess, you say you've not had any more pain from the gallstones?
0:16:26 > 0:16:28You mean biliary colic?
0:16:28 > 0:16:29Yeah.
0:16:29 > 0:16:31No. Have you, love?
0:16:31 > 0:16:33Maybe a bit.
0:16:33 > 0:16:35You know, they say four out of five gallstones
0:16:35 > 0:16:36are caused by excess cholesterol?
0:16:36 > 0:16:38I know about cholesterol.
0:16:38 > 0:16:40Then how come she's still eating high-fat foods?
0:16:40 > 0:16:41They're low-fat.
0:16:41 > 0:16:44It's still not part of the recommended diet.
0:16:44 > 0:16:46It's better to let her have a treat, occasionally.
0:16:46 > 0:16:48Otherwise, she'll just sneak them and eat more.
0:16:48 > 0:16:50Isn't that right, Jess? Yeah.
0:16:50 > 0:16:52I'm not convinced you're trying hard enough.
0:16:52 > 0:16:54Sorry, I will try harder...
0:16:54 > 0:16:55I mean, both of you.
0:16:55 > 0:16:56I'm trying my best.
0:16:56 > 0:16:58It's not about trying your best.
0:16:58 > 0:17:00It's about making the right choices.
0:17:00 > 0:17:03And I don't think you're helping Jess make the right choices.
0:17:48 > 0:17:49What are you doing?
0:17:51 > 0:17:53Well, you know, I just thought I'd take a moment
0:17:53 > 0:17:56to try and reconcile quantum mechanics and superstring theory.
0:17:56 > 0:17:57What does it look like I'm doing?!
0:17:57 > 0:17:58Get on with it!
0:17:58 > 0:18:01This place is more secure than the Death Star.
0:18:03 > 0:18:05Seven minutes. All right, give me a minute!
0:18:21 > 0:18:22DOOR CREAKS OPEN
0:18:25 > 0:18:28Whoa! I thought that kind of stuff only happened in the movies.
0:18:28 > 0:18:30Well, go on, then.
0:18:30 > 0:18:33If Bill's in trouble, you'll be a hero for saving him.
0:18:33 > 0:18:35Yeah, and if he's just up to some kinky business with his missus,
0:18:35 > 0:18:37then this is breaking and entering.
0:18:37 > 0:18:39And by a Peeping Tom.
0:18:39 > 0:18:40Six minutes.
0:18:47 > 0:18:51Now, Mandy suggested you clean between the skin folds twice a day.
0:18:51 > 0:18:53We do. Don't we, Jess?
0:18:53 > 0:18:54Yeah.
0:18:54 > 0:18:57I'm seeing dirty skin, inflamed pressure sores.
0:18:57 > 0:18:58She sweats.
0:18:58 > 0:19:02A daily skincare routine will reduce the need for further treatment.
0:19:02 > 0:19:06If the sores get too bad then we might be looking at surgery.
0:19:06 > 0:19:07Surgery?
0:19:07 > 0:19:10The sores can cause all sorts of infections.
0:19:10 > 0:19:13Don't worry, I'm going to prescribe you with some antibiotics.
0:19:13 > 0:19:16Surgery is the last resort and we'll do all we can to avoid it.
0:19:16 > 0:19:17I should hope so.
0:19:20 > 0:19:22I'd also like Jess to start exercising.
0:19:22 > 0:19:23She already does.
0:19:23 > 0:19:26Following the regime suggested by the last practice?
0:19:26 > 0:19:28What did they know?
0:19:28 > 0:19:32The exercises are pretty standard. Jess?
0:19:32 > 0:19:34I will...do try.
0:19:36 > 0:19:37Music can help.
0:19:37 > 0:19:40I've even been known to play a bit of JLS at the gym.
0:19:40 > 0:19:42You like JLS?
0:19:42 > 0:19:46Well, I bench-press to The Club is Alive.
0:19:46 > 0:19:47Hey!
0:19:47 > 0:19:51It's a good track, helps get you moving.
0:19:51 > 0:19:55And I'd also suggest that you sleep in your bed and not on the sofa.
0:19:55 > 0:19:56She fell asleep last night, watching TV.
0:19:56 > 0:19:58I didn't want to disturb her.
0:19:58 > 0:20:01It's important that she gets off the sofa.
0:20:01 > 0:20:04She gets into the habit of moving around.
0:20:04 > 0:20:07OK, Jess? OK.
0:20:07 > 0:20:09Mandy's made a huge effort on your behalf.
0:20:09 > 0:20:12She thinks you're a great girl. And so do I.
0:20:12 > 0:20:13Thanks.
0:20:13 > 0:20:15But I need to see more effort.
0:20:15 > 0:20:20Changing diet, getting more exercise and losing some weight.
0:20:20 > 0:20:21And, believe me,
0:20:21 > 0:20:23it's something they'll want to know about at the hearing.
0:20:40 > 0:20:42Can you see him?
0:20:42 > 0:20:43Just getting there...
0:20:53 > 0:20:57When you see him, make sure he...
0:20:57 > 0:20:58It's Norma...
0:20:58 > 0:20:59she's outside the front door!
0:21:05 > 0:21:06FRONT DOOR OPENS
0:21:13 > 0:21:16Colin, what's going on?
0:21:17 > 0:21:18Colin?
0:21:19 > 0:21:21Colin?
0:21:21 > 0:21:24She's...got a cricket bat.
0:21:24 > 0:21:26I think she's going to kill him. You've got to stop her!
0:21:30 > 0:21:31I'm stuck.
0:21:31 > 0:21:32What do you mean?!
0:21:32 > 0:21:35I mean I'm locked in the bathroom.
0:21:35 > 0:21:38You're going to have to come over. I can't!
0:21:38 > 0:21:40What about Jane? She's at work.
0:21:40 > 0:21:41Then it's going to have to be you, Colin.
0:21:41 > 0:21:43Come on, you've got to do this.
0:21:54 > 0:21:58# Raindrops on roses and whiskers on kittens
0:21:58 > 0:22:00# Bright copper kettles and warm woollen mittens... #
0:22:00 > 0:22:03Still here, good.
0:22:03 > 0:22:06Now you're really going to get what you deserve.
0:22:06 > 0:22:11# These are a few of my favourite things
0:22:11 > 0:22:14# Cream-coloured ponies and crisp apple strudels
0:22:14 > 0:22:18# Doorbells and sleigh bells and schnitzel with noodles
0:22:18 > 0:22:22# Wild geese that fly with the moon on their wings
0:22:22 > 0:22:25# These are a few of... # CAR HORN BLARES
0:22:27 > 0:22:31# Girls in white dresses with blue satin sashes
0:22:31 > 0:22:35# Snowflakes that stay on my nose and eyelashes
0:22:35 > 0:22:38# Silver white winters that melt into springs
0:22:38 > 0:22:42# These are a few of my favourite things
0:22:42 > 0:22:45# When the dog bites, when the bee stings... #
0:22:45 > 0:22:46Norma, no!
0:22:46 > 0:22:49Colin. Hi.
0:22:49 > 0:22:53# I simply remember my favourite things
0:22:53 > 0:22:59# And then I don't feel so bad. #
0:22:59 > 0:23:01I think there's something wrong with the Western world.
0:23:01 > 0:23:04There are kids are starving on half the continents
0:23:04 > 0:23:06and here we're feeding them sugar and saturated fats,
0:23:06 > 0:23:08and killing them.
0:23:08 > 0:23:09You didn't go off at 'em, did you?
0:23:09 > 0:23:12Jess is a decent kid. But Vanessa stuffs her.
0:23:12 > 0:23:16And she doesn't clean her properly. Those pressure sores were weeping.
0:23:16 > 0:23:20Maybe it isn't such a bad idea if Jess WERE removed.
0:23:20 > 0:23:24Kevin, can you imagine what that would do to them?
0:23:24 > 0:23:26Well, then, talk to Vanessa.
0:23:26 > 0:23:28It's ignorance - no, actually, it's arrogance.
0:23:28 > 0:23:30And it's leading to neglect.
0:23:30 > 0:23:32Maybe it's just about learning to change.
0:23:32 > 0:23:35Maybe it's about finding some common sense and being a decent mother.
0:23:35 > 0:23:38So, how's the new patient?
0:23:38 > 0:23:40There are issues. Food being the main one.
0:23:40 > 0:23:42But we think we can get there.
0:23:42 > 0:23:44Well, I'm glad you're confident.
0:23:45 > 0:23:47"Think we can get there"? We can.
0:23:47 > 0:23:50Do you think it's easy to change people's behaviour?
0:23:50 > 0:23:53No, but you're just assuming they can't.
0:23:53 > 0:23:55All right, let's see.
0:23:58 > 0:23:59What you doing?
0:23:59 > 0:24:03Friend of mine, GP, said if you want to look at patients' behaviour,
0:24:03 > 0:24:04look on social media.
0:24:06 > 0:24:07Isn't that spying?
0:24:07 > 0:24:09No, it's public domain.
0:24:09 > 0:24:11If they put photos up, then they can't grumble
0:24:11 > 0:24:13when people look at them.
0:24:15 > 0:24:17Bill was unfaithful.
0:24:17 > 0:24:18Not like he was George Clooney,
0:24:18 > 0:24:22but he always had something that women liked.
0:24:22 > 0:24:24Is that why you stayed with him?
0:24:24 > 0:24:25I loved him.
0:24:25 > 0:24:28Even though he seemed to prefer a short skirt and a pair of D-cups
0:24:28 > 0:24:30to any notion of fidelity.
0:24:30 > 0:24:32And even though he worked in council tax.
0:24:32 > 0:24:33He had a head for figures.
0:24:33 > 0:24:35Clearly.
0:24:35 > 0:24:36So how come he disappeared?
0:24:36 > 0:24:39Ran off to Dubai with a 26-year-old.
0:24:39 > 0:24:42Hottest place he ever took me was the Isle of Wight.
0:24:42 > 0:24:45I was feeling very down. Discarded.
0:24:45 > 0:24:47Jane offered to help.
0:24:47 > 0:24:48So Jane suggested the dummy?
0:24:50 > 0:24:52Transference therapy.
0:24:52 > 0:24:55What? I was to address my feelings of rejection
0:24:55 > 0:24:58and anger at a substitute for Bill.
0:24:58 > 0:25:00I thought if I put the music on I could shout at him
0:25:00 > 0:25:03and vent my feelings, without the neighbours hearing.
0:25:03 > 0:25:07But when I saw his face... I got a bit carried away.
0:25:07 > 0:25:10Norma? What happened?
0:25:10 > 0:25:13Transference therapy, apparently.
0:25:13 > 0:25:15Can I ask you, where exactly did you train?
0:25:15 > 0:25:17Distance learning. Oh.
0:25:17 > 0:25:20Maybe you should have sat a little closer to the front.
0:25:20 > 0:25:22I'm not really a violent person.
0:25:22 > 0:25:26I was just seeking an instrument for my emotions.
0:25:26 > 0:25:29Colin...you're out. Hmm.
0:25:29 > 0:25:31I mean...out of the house.
0:25:31 > 0:25:34It's a little something I like to call murder therapy.
0:25:34 > 0:25:36You think that someone's about to be murdered
0:25:36 > 0:25:38and it's amazing what you can overcome.
0:25:38 > 0:25:40I have every confidence it's going to be a big hit.
0:25:40 > 0:25:43Like those other scientifically proven things,
0:25:43 > 0:25:47monkey tennis or transference therapy.
0:25:47 > 0:25:50Dr Haskey has actually been very helpful.
0:25:50 > 0:25:52I am out of the house because of him.
0:25:52 > 0:25:54Actually, it's because I was locked in the toilet.
0:25:54 > 0:25:56But I'll take the credit. I was...
0:25:56 > 0:25:59letting things go on. Fear.
0:26:00 > 0:26:02I thought it was me you were withdrawing from.
0:26:04 > 0:26:06Well...I'd better get going.
0:26:06 > 0:26:09Thank you, Doctor.
0:26:09 > 0:26:11Is there anything else you'd recommend?
0:26:11 > 0:26:13Actually, yeah, there is.
0:26:13 > 0:26:17Ditch the surveillance cameras and give daytime TV a go.
0:26:19 > 0:26:21There is some surprisingly good stuff out there.
0:26:27 > 0:26:29Jess doesn't look unhappy.
0:26:29 > 0:26:31There's food in every photo we've seen.
0:26:31 > 0:26:34Not just at the house, but everywhere she goes.
0:26:34 > 0:26:37Yeah, but it's not unusual to have food when you're out.
0:26:37 > 0:26:39Not all the time.
0:26:39 > 0:26:42Everything she does is accompanied by eating junk food.
0:26:42 > 0:26:46It's not normal. It's not fair, and there's no way you can defend it.
0:26:53 > 0:26:56Jane Austen, she sleeps with the fishes.
0:26:56 > 0:26:59This is a Jane Austen Readathon. Austen - am I clear?
0:26:59 > 0:27:01I wish I could wear nice clothes.
0:27:01 > 0:27:02You do.
0:27:02 > 0:27:05That top really suits you. It's a lovely colour.
0:27:05 > 0:27:06And after one got a blow out,
0:27:06 > 0:27:09one could so easily then be perceived to be crawling along
0:27:09 > 0:27:10in one's car. And if a police car passed,
0:27:10 > 0:27:12one could so easily think that the police car
0:27:12 > 0:27:15thought that you were kerb crawling!
0:27:22 > 0:27:25Subtitles by Red Bee Media Ltd