0:00:29 > 0:00:31Mr Bellamy, have you seen this?
0:00:31 > 0:00:32What?
0:00:32 > 0:00:37Sergeant Hollins is to receive an award for bravery! How wonderful!
0:00:37 > 0:00:39Is it?
0:00:39 > 0:00:40Of course, you were there.
0:00:40 > 0:00:43Well, to be honest, it was very difficult to see anything.
0:00:43 > 0:00:46But surely a military man such as yourself...
0:00:46 > 0:00:48I didn't see anything, OK?
0:00:48 > 0:00:49Of course.
0:00:49 > 0:00:53But, you must be very proud - the whole station must be proud,
0:00:53 > 0:00:56and young Imogen and Jack...
0:00:56 > 0:00:57Must be getting on.
0:01:01 > 0:01:04- I've got an appointment with Dr Carter.- Jenny Ashbridge?
0:01:04 > 0:01:07- Yes.- And what's your date of birth, please?
0:01:07 > 0:01:09- Oh. It's the 25th...- What's that?
0:01:10 > 0:01:12Let me see!
0:01:13 > 0:01:16I knew it! Freddie Hands!
0:01:16 > 0:01:18Are you going?
0:01:18 > 0:01:20Me too! I am his biggest fan.
0:01:20 > 0:01:24He's great, isn't he? So funny.
0:01:24 > 0:01:26And charming. And kind.
0:01:26 > 0:01:28And handsome!
0:01:28 > 0:01:30Yeah.
0:01:30 > 0:01:33I used to love that television programme he did - Hands On.
0:01:33 > 0:01:35Really brought out his caring side.
0:01:35 > 0:01:37Those poor people.
0:01:37 > 0:01:39Just goes to show,
0:01:39 > 0:01:42- you can never tell what people are going through, can you?- No.
0:01:42 > 0:01:45Well, as someone said to me, it's so important to be understanding,
0:01:45 > 0:01:47- and not just judging, you know? - Yeah.
0:01:47 > 0:01:50- Did you know he's from Letherbridge? - Yeah, he went to my old school.
0:01:50 > 0:01:52Not while I was there.
0:01:52 > 0:01:56I actually met him. In person. He came to visit me in hospital.
0:01:56 > 0:01:58- Really?- Of course!
0:01:58 > 0:02:01I'd just had my appendix out, and Freddie came round the ward
0:02:01 > 0:02:05and made us all smile. We got on like a house on fire!
0:02:05 > 0:02:07He even gave me a little present!
0:02:09 > 0:02:11Jenny Ashbridge? >
0:02:16 > 0:02:18Complaints about timekeeping -
0:02:18 > 0:02:21you know they're up 20% over the last six months?
0:02:21 > 0:02:22Really?
0:02:22 > 0:02:26Yes. So I thought we'd have a bit of a crackdown.
0:02:26 > 0:02:27I beg your pardon?
0:02:27 > 0:02:29- DOOR OPENS - This!
0:02:31 > 0:02:35This is exactly the sort of thing I was talking about.
0:02:35 > 0:02:36What?
0:02:36 > 0:02:39You were due in at...12 o'clock.
0:02:39 > 0:02:41I know. It took ages getting Joe to bed last night
0:02:41 > 0:02:44after what happened to Daniel. And the child-minder...
0:02:44 > 0:02:47This is precisely the sort of sloppy time-keeping that is
0:02:47 > 0:02:49damaging our throughput and reputation.
0:02:49 > 0:02:53Howard, I'm five minutes late. And what's "throughput" anyway?
0:02:53 > 0:02:57Five minutes for the first appointment means 12 minutes
0:02:57 > 0:02:59for the second appointment, in my experience.
0:02:59 > 0:03:01Howard. It's five minutes!
0:03:01 > 0:03:03Well, if it's such a trivial amount of time,
0:03:03 > 0:03:07you won't mind staying five minutes after work to make it up.
0:03:07 > 0:03:10My child-minder charges by the minute if I'm late for her.
0:03:10 > 0:03:12It takes as long as it takes.
0:03:16 > 0:03:20How can I possibly run this place if the partners can't show up on time?!
0:03:20 > 0:03:25Mr Bellamy, just think about what she and Dr Granger
0:03:25 > 0:03:27went through yesterday.
0:03:28 > 0:03:32Mm. Fair enough. Still...
0:03:35 > 0:03:39That's quite normal for someone coming off a long-term addiction.
0:03:40 > 0:03:42Can you...
0:03:43 > 0:03:45Is there anything you can give me?
0:03:45 > 0:03:49How long have you been clean? Completely clean.
0:03:49 > 0:03:5165 days now.
0:03:54 > 0:03:55Feels like for ever.
0:03:55 > 0:04:00- I need you to be honest with me, Jenny.- I am.
0:04:01 > 0:04:03I swear, I'm not going to mess it up again.
0:04:03 > 0:04:05I want Tru back.
0:04:05 > 0:04:07That's going to take time.
0:04:07 > 0:04:10She should be with her mum.
0:04:11 > 0:04:16The social services need to be sure that you are ready to care for her.
0:04:16 > 0:04:18Do you feel ready?
0:04:19 > 0:04:21I don't know.
0:04:22 > 0:04:26- I can give you something to help you sleep.- Thank you.
0:04:27 > 0:04:29Are you still talking to someone?
0:04:29 > 0:04:32I'm going to this talk today.
0:04:33 > 0:04:38I mean...he does a lot to help the people on his TV shows.
0:04:38 > 0:04:41Thought he might be able to give me some encouragement.
0:04:41 > 0:04:46And, you know, there'll be others there, won't there? People like me.
0:04:46 > 0:04:50Try and avoid anyone who might lead you astray.
0:04:56 > 0:04:58Problem, Mrs Tembe?
0:04:58 > 0:05:02A green file, I am sure it was here.
0:05:05 > 0:05:07You mean, this green file? I tidied it away.
0:05:09 > 0:05:12I understand your concerns, Mr Bellamy, but...
0:05:12 > 0:05:14Standards have to improve, Mrs Tembe.
0:05:14 > 0:05:17The doctors are not keeping to their allotted times.
0:05:17 > 0:05:19I am sure they are working as hard as they can.
0:05:19 > 0:05:22From now on, I am going to keep a tally
0:05:22 > 0:05:24on every individual member of staff.
0:05:24 > 0:05:26Pretend I'm not here.
0:05:34 > 0:05:36Wait!
0:05:36 > 0:05:37- I'm coming with you.- What?
0:05:37 > 0:05:39You're going to Freddie's talk, aren't you?
0:05:39 > 0:05:44- Yes, but...- We should go together! I can introduce you to him.
0:05:44 > 0:05:46I've got to pick up my prescription.
0:05:46 > 0:05:48Oh, there's a pharmacy on campus, I can show you!
0:05:48 > 0:05:51We don't want to miss the pre-show book signing!
0:05:54 > 0:05:56Everyone here?
0:06:02 > 0:06:04Hi, how you doing?
0:06:08 > 0:06:11Er, how long do these things usually last?
0:06:11 > 0:06:12Depends on the members, really.
0:06:12 > 0:06:14How many turn up, how chatty they're feeling.
0:06:14 > 0:06:16Whether they stay for coffee afterwards.
0:06:16 > 0:06:19Just, I've got a busy schedule today, so...
0:06:19 > 0:06:21Not a problem. What is it you do?
0:06:22 > 0:06:25Sorry, you don't have to answer that.
0:06:25 > 0:06:28Even coming to one of these support groups is a big step for some people,
0:06:28 > 0:06:31- so good on you.- Thanks. Um... - Yeah, yeah.
0:06:46 > 0:06:49All right, bab, ta-ra!
0:06:49 > 0:06:51Oh, Freddie!
0:06:53 > 0:06:55Freddie, how are you?
0:06:55 > 0:06:57I'm very well, how are you?
0:06:57 > 0:07:00I'm very well. Appendix is all sorted.
0:07:00 > 0:07:02Glad to hear it.
0:07:03 > 0:07:05Hello, bab.
0:07:06 > 0:07:08Well, you came prepared!
0:07:08 > 0:07:10It's me, Valerie!
0:07:10 > 0:07:13- And is this beautiful young lady your daughter?- Of course not!
0:07:13 > 0:07:14Er, Jenny.
0:07:14 > 0:07:16Very pleased to meet you, Jenny.
0:07:16 > 0:07:19And you've got a book for me to sign?
0:07:21 > 0:07:23Are you coming to the talk?
0:07:23 > 0:07:25Could you sign this one to me?
0:07:25 > 0:07:29Write, "To my favourite Letherbridge patient".
0:07:29 > 0:07:30Sure.
0:07:33 > 0:07:36- What's the name again? - It's me, Valerie!
0:07:36 > 0:07:38To Valerie.
0:07:40 > 0:07:42Tell me you're coming to the talk.
0:07:42 > 0:07:44Definitely. Looking forward to it.
0:07:47 > 0:07:51I hope it can give me some encouragement, if I'm honest.
0:07:51 > 0:07:56- Why's that?- Could you sign this one to Ashley? He's my boyfriend.
0:07:57 > 0:08:03Jenny, I swear that we've met before. Are you local?
0:08:05 > 0:08:08I went to your old school. But that was after you left.
0:08:08 > 0:08:11You went to Greenbrooks? You're joking!
0:08:11 > 0:08:13I've still got that lovely mug you gave me.
0:08:13 > 0:08:15Oh, look, we're right out of time.
0:08:16 > 0:08:20- Jenny... - I actually brought it with me.
0:08:20 > 0:08:21Jenny, I'll see you at the talk?
0:08:29 > 0:08:32Shouldn't you be on a break, Mrs Tembe?
0:08:32 > 0:08:34Yes, I should.
0:08:34 > 0:08:37But I thought it best to use the time to bring some order
0:08:37 > 0:08:39to this place.
0:08:39 > 0:08:42Well, you have been working quite hard. You deserve a break.
0:08:45 > 0:08:49- Are you certain? - Absolutely certain. Off you go.
0:08:49 > 0:08:50Well...
0:08:52 > 0:08:56If you are sure. Thank you, Mr Bellamy.
0:09:23 > 0:09:26..and, as I look back on all those damaged people,
0:09:26 > 0:09:31those lost people struggling to get through life, I believe...
0:09:31 > 0:09:35Well, I hope that somehow I have managed to make a little
0:09:35 > 0:09:37difference in their lives...
0:09:39 > 0:09:40..if only for a moment.
0:09:40 > 0:09:42APPLAUSE
0:09:45 > 0:09:49Now, I want to hear a bit from you. Any questions?
0:09:49 > 0:09:51Yes, this lovely lady at the front.
0:09:51 > 0:09:53Hi, Freddie!
0:09:53 > 0:09:56My question is, when you came to visit me in hospital...
0:09:56 > 0:09:59Sorry, I meant this young lady here.
0:09:59 > 0:10:00Oh, I wasn't...
0:10:00 > 0:10:03No, it was me. My hand!
0:10:03 > 0:10:05- I think you had a question, didn't you, love?- Do you?
0:10:05 > 0:10:07- No.- See? It was me.
0:10:07 > 0:10:10I would like to ask you about your work with...
0:10:10 > 0:10:12- Did you have a question? - I was just trying to say...
0:10:12 > 0:10:16I'm not talking to you. I'm trying to talk to her.
0:10:16 > 0:10:19Yes, Freddie, but she doesn't have a question and I do.
0:10:19 > 0:10:21So, when you came to see me,
0:10:21 > 0:10:23I was wondering if you've ever thought about working with
0:10:23 > 0:10:25people with learning difficulties.
0:10:25 > 0:10:29I thought it was really interesting the techniques you used to...
0:10:30 > 0:10:32Oh, hello.
0:10:32 > 0:10:34Tony's going to show you something outside, love.
0:10:34 > 0:10:35Oh, right.
0:10:35 > 0:10:38Is this a special prize or something, Freddie?
0:10:38 > 0:10:40TITTERS
0:10:40 > 0:10:42Just a bit of flavour from the show here, folks -
0:10:42 > 0:10:44you all recognise Big Tony, don't you?
0:10:44 > 0:10:46APPLAUSE
0:10:46 > 0:10:48This is what we do with unwanted guests!
0:10:48 > 0:10:50Sorry, am I...?
0:10:50 > 0:10:53But I can come back in again, though, can't I?
0:11:13 > 0:11:15- All right?- Very well, thank you.
0:11:17 > 0:11:20- What time does your lunch break finish?- Half two.
0:11:22 > 0:11:24Back to work then.
0:11:26 > 0:11:28That says 20 past.
0:11:28 > 0:11:31Must be slow. Off you pop!
0:11:36 > 0:11:37Good lad.
0:11:54 > 0:11:56Hello, bab.
0:11:56 > 0:11:57Mr Hands.
0:11:57 > 0:12:02Mr Hands? That's my dad, love - you call me Freddie, all right?
0:12:02 > 0:12:04Did you enjoy the talk?
0:12:04 > 0:12:08It was great. Really inspiring.
0:12:08 > 0:12:11Well, well done you for sharing a bit of your story with everyone.
0:12:11 > 0:12:12Not a dry eye in the house.
0:12:12 > 0:12:16It's just good to talk to people who understand.
0:12:16 > 0:12:19You know, I'd love to hear more, if you've got the time?
0:12:19 > 0:12:21I don't know...
0:12:21 > 0:12:26VIP backstage tour? I'm joking, it's a ruddy lecture hall!
0:12:26 > 0:12:30But come and have a cup of tea. Why not?
0:12:37 > 0:12:40- Busy, Mrs Tembe?- This is madness!
0:12:40 > 0:12:41My lunch break flew by
0:12:41 > 0:12:45and every single patient has turned up late for their appointments.
0:12:45 > 0:12:48Well, as long as you are doing your best.
0:12:48 > 0:12:49Is Mrs Richards not here yet?
0:12:49 > 0:12:52- No.- Oh, for goodness' sake. - Glad to see you working hard, Zara!
0:12:52 > 0:12:54Keep this up and you might even avoid
0:12:54 > 0:12:57- the five-minute penalty at the end of the day.- Back off, Howard.
0:12:57 > 0:13:01How are we supposed to work to time if our patients aren't even here?
0:13:04 > 0:13:06- Mrs Richards, there you are! - Dr Haskey.
0:13:06 > 0:13:09Why, when everyone else is running around this place
0:13:09 > 0:13:10trying to keep it on the clock,
0:13:10 > 0:13:13do you think it's fine to stroll in five minutes after lunch?
0:13:13 > 0:13:16What are you chatting about, Howard? I'm early.
0:13:16 > 0:13:17Really? Have a look.
0:13:17 > 0:13:20- And you, Dr Tyler!- Me too what?
0:13:20 > 0:13:22- Five minutes late!- Really?
0:13:22 > 0:13:24Er, nope. Five minutes early, Howard.
0:13:24 > 0:13:26- It must be slow.- Um, no.
0:13:26 > 0:13:29This bad boy is updated every second, via satellite,
0:13:29 > 0:13:32from the atomic clock underneath the National Physics Laboratory.
0:13:32 > 0:13:36Send Mr Phillips in when he arrives. Thank you, Mrs Tembe.
0:13:36 > 0:13:38National Physics Laboratory!
0:13:43 > 0:13:45Yes, like I said,
0:13:45 > 0:13:48it's a privilege, but also it's a responsibility
0:13:48 > 0:13:52when you mean so much to so many people.
0:13:54 > 0:13:58I sometimes think, "I wish there were two of me, I could do so much."
0:13:58 > 0:14:02- Will you excuse me for a second? - Oh, of course, love.
0:14:08 > 0:14:09All clear.
0:14:09 > 0:14:11Freddie, what are you...?
0:14:11 > 0:14:15No, no, I know. It's nothing like that, promise!
0:14:15 > 0:14:16Freddie...
0:14:16 > 0:14:23This isn't anything seedy, it's just great to get a bit of privacy.
0:14:23 > 0:14:25So we can talk properly.
0:14:26 > 0:14:29You don't know what it's like being hounded all the time.
0:14:32 > 0:14:35Well, at least it's clean in here.
0:14:35 > 0:14:36Freddie...
0:14:36 > 0:14:42No, don't judge me, Jenny. It just helps me deal with things.
0:14:42 > 0:14:46Everyone wanting a piece of me all the time.
0:14:46 > 0:14:48Freddie, no...
0:14:48 > 0:14:50Just a little boost to get me through the day.
0:14:50 > 0:14:54Honestly, don't think I'd cope without a little sniff now and then.
0:14:55 > 0:14:58- I know you understand.- Yes, but...
0:14:58 > 0:15:00You don't know how much that means to me, Jenny.
0:15:00 > 0:15:04No-one else understands, do they? No-one wants to listen.
0:15:08 > 0:15:10Do you fancy a little line?
0:15:10 > 0:15:12Freddie, I can't...
0:15:12 > 0:15:14- Oh, come on.- I don't know.
0:15:14 > 0:15:18It's not like what you're used to. This is very expensive.
0:15:18 > 0:15:24It's high quality. Zero side effects. Non-addictive. Promise.
0:15:25 > 0:15:26It's just a buzz.
0:15:26 > 0:15:29A little buzz to make you feel better.
0:15:29 > 0:15:31HE SNIFFS
0:15:33 > 0:15:35Jimmi, we haven't heard from you yet.
0:15:37 > 0:15:38How long have you been a sufferer?
0:15:44 > 0:15:47Well, since I was a kid.
0:15:49 > 0:15:52I've never been to a group therapy session before, so...
0:15:52 > 0:15:55Well, seeking help is a good thing.
0:15:55 > 0:15:57No, I've had therapy.
0:15:57 > 0:16:01Just...never felt like the group thing was for me.
0:16:04 > 0:16:06So, what changed?
0:16:13 > 0:16:15It's...from scrubbing. That's how I...
0:16:17 > 0:16:20Things have been a bit stressful recently.
0:16:20 > 0:16:23Thought I had it under control.
0:16:23 > 0:16:24But something happened?
0:16:27 > 0:16:29Do you feel comfortable elaborating a bit?
0:16:37 > 0:16:39FREDDIE CHUCKLES
0:16:43 > 0:16:47Helloooo? Sorry to interrupt, Freddie!
0:16:47 > 0:16:49What the hell are you doing in here?
0:16:49 > 0:16:51I made you a coffee! In your mug.
0:16:51 > 0:16:53- You mad cow! - TOILET FLUSHES
0:16:53 > 0:16:55- It's me, Valerie.- Valerie?
0:16:56 > 0:16:58- Jenny! What are you... - Valerie, it's not...
0:16:58 > 0:17:00I didn't touch her.
0:17:02 > 0:17:05You've been taking drugs?! Jenny?
0:17:06 > 0:17:09Jenny!
0:17:09 > 0:17:10What did you do to her?
0:17:10 > 0:17:12Nothing.
0:17:18 > 0:17:22With Christmas coming up, I thought I'd try dating again.
0:17:23 > 0:17:25That didn't go well.
0:17:25 > 0:17:27Then I ended up in a panto.
0:17:27 > 0:17:28A panto?
0:17:28 > 0:17:31Yeah. Playing an ugly sister.
0:17:31 > 0:17:35Can't really do Cinderella looking like this.
0:17:35 > 0:17:37Well, that sounds all positive, right?
0:17:37 > 0:17:40What set you on the downward spiral?
0:17:40 > 0:17:41I tried...
0:17:43 > 0:17:45..with...
0:17:47 > 0:17:48..Prince Charming.
0:17:48 > 0:17:51And she...didn't...
0:17:53 > 0:17:55That didn't go really well.
0:17:56 > 0:17:58And...?
0:17:59 > 0:18:01What do you think happened?
0:18:01 > 0:18:05All the stuff I'd been keeping a lid on just exploded.
0:18:06 > 0:18:09I can't function, can't do my job. My life's a mess.
0:18:09 > 0:18:11Thought I had a handle on it. But it's like a...
0:18:13 > 0:18:16..house of cards. One mistake and it just falls apart.
0:18:16 > 0:18:18Exciting though.
0:18:20 > 0:18:24Doesn't it feel more alive when you've got the lid off?
0:18:30 > 0:18:32Jenny.
0:18:33 > 0:18:35I'm so sorry.
0:18:35 > 0:18:38Sorry? What are you sorry about?
0:18:38 > 0:18:40I'm such an idiot.
0:18:40 > 0:18:43You don't think I was angry at you, do you?
0:18:43 > 0:18:44It's him who should be ashamed.
0:18:44 > 0:18:47Getting a young girl involved in something like that.
0:18:47 > 0:18:50- It's outrageous! - I'm already involved!- What?
0:18:50 > 0:18:53I've tried so hard to stay clean.
0:18:53 > 0:18:56Oh, Jenny. I had no idea.
0:18:56 > 0:19:00I only wanted to talk. I thought he understood.
0:19:00 > 0:19:03You know, I always suspected he was a bit of a creep.
0:19:04 > 0:19:08I didn't have any. I promise.
0:19:08 > 0:19:11- Don't tell anyone. - Why on earth would I tell anyone?
0:19:11 > 0:19:13I don't want to lose her!
0:19:15 > 0:19:18It's not really about feeling alive, it's about whether I can do my job.
0:19:18 > 0:19:22- But what if you could cure yourself? - OCD can't be cured. Treated, yeah.
0:19:22 > 0:19:24I think it can.
0:19:24 > 0:19:27NHS Choices says it can.
0:19:27 > 0:19:28Yeah, the NHS...
0:19:28 > 0:19:31Jimmi?
0:19:31 > 0:19:33Oh, no, I don't mean...
0:19:33 > 0:19:38I just don't necessarily think that everything the NHS does is right.
0:19:38 > 0:19:41You can get homeopathy on the NHS. You really think that works?
0:19:41 > 0:19:43Don't knock it till you try it.
0:19:45 > 0:19:47That's what she looks like now,
0:19:47 > 0:19:50but I don't get to see her as much.
0:19:50 > 0:19:52- She's beautiful.- Yeah.
0:19:55 > 0:19:57- It's my fault.- No.
0:19:57 > 0:19:59It is. I was stupid.
0:20:01 > 0:20:03I wasn't really ready to be a mum.
0:20:05 > 0:20:07At least she's safe.
0:20:08 > 0:20:11But I just...
0:20:11 > 0:20:15I want to be there when she takes her first step.
0:20:15 > 0:20:16Says her first word.
0:20:19 > 0:20:23She needs her mum. She needs me to be better.
0:20:23 > 0:20:28If I can just stay clean, get my own place, I can then show them
0:20:28 > 0:20:30I can do it.
0:20:32 > 0:20:34But one little mistake, and it all falls apart.
0:20:36 > 0:20:38I'm so sorry, I had no idea.
0:20:38 > 0:20:40I'll have you arrested, you mad cow!
0:20:40 > 0:20:44- Me?- You assaulted me with boiling coffee.
0:20:44 > 0:20:46It wasn't boiling, it was lukewarm!
0:20:46 > 0:20:48I'm calling the police.
0:20:48 > 0:20:50If you do, I'll tell them you offered me coke.
0:20:50 > 0:20:53Your word against mine, sweetheart.
0:20:53 > 0:20:54I'm a witness.
0:20:54 > 0:20:56A crazy one!
0:20:56 > 0:20:59You don't think I've got a team of lawyers ready to squash
0:20:59 > 0:21:00little people like you?
0:21:00 > 0:21:04Really? You want the whole world to know that you offered me drugs
0:21:04 > 0:21:05in a women's toilet?
0:21:05 > 0:21:08They won't believe you.
0:21:08 > 0:21:10- We'll see.- I'll call the papers.
0:21:10 > 0:21:13I've got friends in high places. I know loads of journalists.
0:21:13 > 0:21:16- No, you don't.- Yeah, I do.
0:21:16 > 0:21:17I work with Chase Torrent
0:21:17 > 0:21:21and Allegra Diemme - they're investigative reporters.
0:21:21 > 0:21:25- They could do an interview, Jenny. - Really?- She's very photogenic.
0:21:25 > 0:21:26Look, just...
0:21:29 > 0:21:31We'll say no more about it.
0:21:31 > 0:21:34It's just a silly mix up.
0:21:34 > 0:21:36You might want to wipe your nose, too.
0:21:44 > 0:21:46I scare myself.
0:21:46 > 0:21:48Can you explain?
0:21:50 > 0:21:52I wouldn't dream of hurting anybody,
0:21:52 > 0:21:55but I can't stop having these thoughts.
0:21:55 > 0:21:59Like, today, when people were speaking, I was scared to
0:21:59 > 0:22:01open my mouth in case I made fun of them.
0:22:01 > 0:22:05- And now? Are you having any of those thoughts?- Yes.
0:22:07 > 0:22:13I'm worried I might go home and write an anonymous letter about you.
0:22:13 > 0:22:15About me?
0:22:18 > 0:22:23Accuse you of doing something terrible. Destroy your reputation.
0:22:23 > 0:22:26But I don't really want that.
0:22:26 > 0:22:28I don't ever want to hurt people.
0:22:28 > 0:22:30So what do you do?
0:22:30 > 0:22:37It used to get so bad I had to lock myself in my room, tie my hands up.
0:22:39 > 0:22:41But I think I've found a cure.
0:22:41 > 0:22:42Would you mind telling us?
0:22:44 > 0:22:47I'm still experimenting at the moment.
0:22:47 > 0:22:52Taking less of my meds and finding new ways.
0:22:52 > 0:22:56That sounds positive - but I would like to say that anyone who does
0:22:56 > 0:22:58find taking medication helpful
0:22:58 > 0:23:00shouldn't feel tempted to stop taking it.
0:23:00 > 0:23:04But this is better. I can beat this once and for all.
0:23:06 > 0:23:09Chase Torrent and Olivia... What was it?!
0:23:09 > 0:23:13Anagrams - two of the doctors here used to write restaurant reviews,
0:23:13 > 0:23:16then they got scared and pulled out. So I wasn't completely lying.
0:23:16 > 0:23:18His face, though.
0:23:18 > 0:23:20It's sad, in a way.
0:23:20 > 0:23:23They do say don't meet your idols, don't they?
0:23:24 > 0:23:26Have you still got that mug?
0:23:26 > 0:23:28Er, yes. Why?
0:23:28 > 0:23:30Can I have it?
0:23:30 > 0:23:33If you really want it. I certainly don't.
0:23:35 > 0:23:37He's not that handsome, really, is he?
0:23:44 > 0:23:46- I'll get a broom.- Thanks, Valerie.
0:23:46 > 0:23:50- It's no trouble. - No, I mean...for listening.
0:23:51 > 0:23:53Oh, well...
0:23:56 > 0:23:58What have I said?
0:23:58 > 0:24:02No, it's just, yesterday someone had a go at me
0:24:02 > 0:24:05for jumping to conclusions and not listening properly
0:24:05 > 0:24:09and being stupid. Sorry!
0:24:09 > 0:24:11You've been brilliant with me today.
0:24:11 > 0:24:14And seeing off Freddie Hands like that.
0:24:14 > 0:24:16You shouldn't take any notice.
0:24:16 > 0:24:21You're very kind. But ignore me, what about you?
0:24:23 > 0:24:25I think I'm ready.
0:24:25 > 0:24:26Ready for what?
0:24:28 > 0:24:29To try and be a mum again.
0:24:31 > 0:24:33Tembe, it's a waste of time.
0:24:33 > 0:24:36Well done, everybody.
0:24:36 > 0:24:39- What?- I've been monitoring you all throughout the day.
0:24:39 > 0:24:41We'd never have guessed(!)
0:24:41 > 0:24:44And I am pleased to report that throughput is up 10%.
0:24:44 > 0:24:4815 for some people - Zara.
0:24:48 > 0:24:49- Wow.- 15(!)
0:24:49 > 0:24:53He's joking. I was behind all day!
0:24:53 > 0:24:56Well, certainly this morning, time-keeping was appalling.
0:24:56 > 0:25:01But after lunch I am pleased to say things improved dramatically.
0:25:03 > 0:25:05And do you know why?
0:25:05 > 0:25:07Something to do with throughput?
0:25:12 > 0:25:15Mr Bellamy, what are you doing?
0:25:16 > 0:25:18Correcting the clock.
0:25:18 > 0:25:20Why?
0:25:20 > 0:25:24Because after lunch, I moved the clock forward.
0:25:24 > 0:25:27As I did with every other clock in the building,
0:25:27 > 0:25:29including the computers.
0:25:29 > 0:25:32- You hacked in to the system? Very impressive.- Told you.
0:25:32 > 0:25:35I'm sorry, has the world gone mad?
0:25:35 > 0:25:37Certainly not. I knew you could all go faster when pushed.
0:25:37 > 0:25:39How dare you? I am a partner.
0:25:39 > 0:25:42How dare you treat me like some sort of naughty schoolgirl?
0:25:42 > 0:25:45- Now, Zara...- Do you realise what Daniel went through yesterday?
0:25:45 > 0:25:46What I went through?
0:25:46 > 0:25:48Neither he nor I nor Joe have slept a wink,
0:25:48 > 0:25:52he's going back to his therapist because of what that maniac did
0:25:52 > 0:25:53and I am beside myself with worry.
0:25:53 > 0:25:58And yet you choose today of all days to play petty mind games with us?!
0:25:58 > 0:26:01Yes. Well, that was pointed out to me, but...
0:26:01 > 0:26:04But? No, no buts!
0:26:04 > 0:26:09For someone who prides themselves on procedure and organisation,
0:26:09 > 0:26:12this was the most childish
0:26:12 > 0:26:17and crass thing you could possibly do at the worst possible time.
0:26:17 > 0:26:19As if we don't all work hard enough,
0:26:19 > 0:26:22as if we don't all go through it every single day,
0:26:22 > 0:26:25there you are, looming round corners with your shiny shoes
0:26:25 > 0:26:27and your ridiculous hair.
0:26:31 > 0:26:35OK, thanks for today, everyone, see you all again next week.
0:26:42 > 0:26:45I just wanted to say well done. You did great work today.
0:26:45 > 0:26:48- Very honest.- Thank you. - So, are you glad you came?
0:26:48 > 0:26:50Um...
0:26:53 > 0:26:54Yeah.
0:27:02 > 0:27:04- Where is she?! - I'm not getting married like this.
0:27:04 > 0:27:07- Why won't you tell me? - It's not as bad as you think.
0:27:07 > 0:27:09I wouldn't marry Frankenstein looking like this.
0:27:09 > 0:27:11I can't breathe.
0:27:11 > 0:27:14Do not fret, everything is coming together.
0:27:16 > 0:27:18OK. Hi.
0:27:18 > 0:27:20Anything for you.
0:27:20 > 0:27:22(Because you're worth it.)