0:00:45 > 0:00:47Sorry, is this your park(?)
0:01:05 > 0:01:07Beautiful morning!
0:01:07 > 0:01:09Two words for you.
0:01:09 > 0:01:12Yes, yes, I know, I'm all over it - quarterly stats. I haven't...
0:01:12 > 0:01:15No, no. Those two words are "thank" and "you".
0:01:15 > 0:01:18For the tip off for the 360 feedback.
0:01:18 > 0:01:19Did a little bit of research
0:01:19 > 0:01:22when I got back from the partners' meal last night.
0:01:22 > 0:01:24- Ended up reading till the early hours.- Really?
0:01:24 > 0:01:27Yes. I admit I was a bit of a sceptic at first,
0:01:27 > 0:01:31but once I got my head around the concept, genius!
0:01:31 > 0:01:34I mean, it's so simple, just the tool I've been looking for.
0:01:34 > 0:01:36Right. Well. I'm glad it helped.
0:01:36 > 0:01:38Well, it has. Well, it WILL.
0:01:38 > 0:01:41Quick staff meeting, let's get everybody on board.
0:01:41 > 0:01:43- HE CHUCKLES - Genius!
0:01:45 > 0:01:47What have you done?
0:01:51 > 0:01:53PHONE RINGS
0:02:02 > 0:02:04Where the hell were you last night?
0:02:04 > 0:02:05Where is it?
0:02:05 > 0:02:07- Don't ignore me, Mick!- Where is it?
0:02:07 > 0:02:10I know you weren't round the club. I rang Brian.
0:02:10 > 0:02:12- Few pints in The Swan.- Who with?
0:02:12 > 0:02:15Keith. He needs a plasterer for the job in town.
0:02:15 > 0:02:17Trying to get in there, aren't I?
0:02:19 > 0:02:21Oh, no, no, no, NO!
0:02:21 > 0:02:25What?! Mick? Where you going, Mick?
0:02:27 > 0:02:29- Am I late? - No, we're just waiting for Howard.
0:02:29 > 0:02:33What do you think of this 360 stuff? Management gobbledygook.
0:02:33 > 0:02:36Oh, it's not as bad as it sounds. Hear him out.
0:02:36 > 0:02:38I just didn't think he'd be on it so soon.
0:02:38 > 0:02:41You know Howard, once he gets his teeth into something...
0:02:41 > 0:02:43Theory is one thing, but in practice...
0:02:43 > 0:02:46It's just more paper-shuffling. Waste of time.
0:02:47 > 0:02:51Thank you, everybody, for gathering so quickly.
0:02:51 > 0:02:54And a big thank you to Zara for putting the 360 on my radar.
0:02:55 > 0:02:58Now, is everybody up to speed on my proposal?
0:02:58 > 0:03:00I've explained the broad principles.
0:03:00 > 0:03:01Excellent.
0:03:01 > 0:03:04Now, if this fails, I'll be the first to put my hands up.
0:03:04 > 0:03:08Well, it all sounds very...well, exciting.
0:03:08 > 0:03:11It will be. Every workplace has room for improvement.
0:03:11 > 0:03:12Statistics show...
0:03:12 > 0:03:16Ah, the three kind of lies - lies, damn lies and statistics,
0:03:16 > 0:03:17Mark Twain.
0:03:17 > 0:03:20..it successfully creates a positive, clear framework.
0:03:20 > 0:03:23Howard, isn't this just going to mean even less time
0:03:23 > 0:03:24face-to-face with patients?
0:03:24 > 0:03:27We're already drowning in paperwork as it is.
0:03:27 > 0:03:30Exactly. We are trained healers of the sick, not pen-pushers.
0:03:30 > 0:03:34Yeah, the whole point of the 360 is to focus on what we're best at.
0:03:35 > 0:03:40Now, start by completing this simple, self-assessment form.
0:03:41 > 0:03:43Congratulations.
0:03:43 > 0:03:46It'll fizzle out once he busies himself with something else.
0:03:46 > 0:03:49Now, following that, you pick three people - a peer,
0:03:49 > 0:03:54someone who reports to you, and finally, someone who you report to.
0:03:54 > 0:03:58Wow! A whole hierarchy of bureaucracy. Incredible!
0:03:58 > 0:04:02They then complete the circle by providing the feedback.
0:04:02 > 0:04:03Anonymously, of course.
0:04:03 > 0:04:07This is bureaucratic, PC jibber-jabber.
0:04:07 > 0:04:09That's exactly what I thought, until I read it.
0:04:09 > 0:04:12I understand you all have substantial workloads
0:04:12 > 0:04:15and I realise that you are resistant to take on any more,
0:04:15 > 0:04:18but in my opinion, I truly believe that this process will be
0:04:18 > 0:04:21hugely beneficial to the whole team.
0:04:21 > 0:04:26But it relies on one thing, and that is honesty.
0:04:26 > 0:04:27Now, are you all with me on this?
0:04:27 > 0:04:29I am.
0:04:32 > 0:04:34Right, thanks for your support.
0:04:34 > 0:04:38I want these filling out by Monday. No excuses.
0:04:56 > 0:04:59PHONE RINGS
0:05:04 > 0:05:06SHE GASPS
0:05:06 > 0:05:08You lying, little...
0:05:08 > 0:05:10Right.
0:05:20 > 0:05:22HE PANTS
0:05:38 > 0:05:40PHONE BEEPS
0:05:54 > 0:05:56Suze.
0:06:00 > 0:06:03Suze! What's going on?
0:06:03 > 0:06:06Oh, like you don't know. You disgust me!
0:06:06 > 0:06:07What?
0:06:07 > 0:06:09Wasn't enough for you to go and cheat on me
0:06:09 > 0:06:10with some slapper again, was it?
0:06:10 > 0:06:13Oh, no, you had to go and get her pregnant!
0:06:13 > 0:06:15I swear, I have no idea what you're talking about.
0:06:15 > 0:06:16- Younger model, is she?- Who?
0:06:16 > 0:06:19- You make me sick! - Look. Listen to me...
0:06:19 > 0:06:21No. You listen to me, because I'm only going to say it once.
0:06:21 > 0:06:24Don't call round here, don't even try and contact me again.
0:06:24 > 0:06:26- Cos if you do, I'll call the police.- Suze!
0:06:26 > 0:06:29- What? Go! I mean it! - You can't just kick me out.
0:06:29 > 0:06:31- I just have.- What about my stuff?
0:06:31 > 0:06:33What stuff?
0:06:33 > 0:06:35My mobile! I need my mobile!
0:06:35 > 0:06:38Come on. At least give me that! For work!
0:06:38 > 0:06:40Suze!
0:06:42 > 0:06:43Suze!
0:06:45 > 0:06:47Can't we even talk about this?
0:06:48 > 0:06:50PHONE CLATTERS ON GROUND
0:06:50 > 0:06:52What the...?
0:06:54 > 0:06:57That was not a matter for a doctor's appointment.
0:06:57 > 0:06:58Next time you want a re-prescription,
0:06:58 > 0:07:01- you go and speak to the receptionist.- OK.- Honestly!- OK.
0:07:01 > 0:07:04- Zara. This 360 thing...- I am not wasting any more energy on that.
0:07:04 > 0:07:06Nominate each other, it's bound to be quicker.
0:07:06 > 0:07:07No. We've got to pick someone else.
0:07:07 > 0:07:09What? As if we haven't got enough on our plates.
0:07:09 > 0:07:12- I know.- That's ridiculous. OK, I think I'll nominate Mrs Tembe.
0:07:12 > 0:07:15OK, anyone for an easy ride. I'll take Karen.
0:07:15 > 0:07:17- I'll pick you if you pick me! - Who have you nominated?
0:07:19 > 0:07:22No-one! I'm not going to skip along Howard's paper trail.
0:07:22 > 0:07:25Up the revolution.
0:07:25 > 0:07:26BOTH: Jas.
0:07:27 > 0:07:29PC BEEPS
0:07:36 > 0:07:40Oh, I'm so sorry, can I help? Do you have an appointment?
0:07:40 > 0:07:42I'm not registered here.
0:07:42 > 0:07:44Do you want to register?
0:07:44 > 0:07:47No! Letherbridge is a dump. I don't live round here!
0:07:47 > 0:07:51- (Good).- What?- Nothing.
0:07:51 > 0:07:54You're just a receptionist, remember? You're here to serve me.
0:07:55 > 0:07:58Actually, I've got quite a lot of work to do.
0:07:58 > 0:08:01So would you like to see someone, or not?
0:08:01 > 0:08:03Well, duh. Why else would I come in?
0:08:03 > 0:08:06Sorry, is there a problem?
0:08:06 > 0:08:08No. There's no problem.
0:08:08 > 0:08:12- You need to register as a temporary patient.- Why?
0:08:12 > 0:08:15Because it's procedure. Name.
0:08:15 > 0:08:17Clare.
0:08:17 > 0:08:19Clare what?
0:08:19 > 0:08:20SHE GROANS
0:08:20 > 0:08:23We work in a surgery, not some every day office.
0:08:23 > 0:08:25I mean, how am I supposed to nominate someone?
0:08:25 > 0:08:28I don't report to anyone, and no-one really reports to me.
0:08:28 > 0:08:32- True, but I think... - It's a complete waste of my time!
0:08:32 > 0:08:35I sympathise, Mandy, I really do. But if Howard feels...
0:08:35 > 0:08:37Look, if it improves work relationships,
0:08:37 > 0:08:39then just give it a chance.
0:08:39 > 0:08:42No, well, I mean, you're missing the point. I work independently, so...
0:08:42 > 0:08:45No, no, no. You're not getting out of it on those grounds, Marquez.
0:08:45 > 0:08:47I mean, doctors are clearly senior to nurses.
0:08:47 > 0:08:48- Al!- Is that right?
0:08:48 > 0:08:51Well, yeah. Basically, you have to report to us.
0:08:51 > 0:08:53Let's make it simple and you nominate me.
0:08:53 > 0:08:56- He's winding you up.- No, the whole thing is winding me up.
0:08:56 > 0:08:59I mean, it's just reinforcing the idea that there is some
0:08:59 > 0:09:00kind of hierarchy of importance.
0:09:00 > 0:09:03- Because there is! - No! Because there isn't.
0:09:03 > 0:09:05Actually, it's just the opposite.
0:09:05 > 0:09:09What? So you're saying that nurses are senior to doctors?
0:09:09 > 0:09:10What's going on?
0:09:10 > 0:09:13This whole 360 thing is becoming somewhat divisive.
0:09:13 > 0:09:14Oh, for crying out loud!
0:09:14 > 0:09:17There seems to be an issue with who nominates who
0:09:17 > 0:09:19and how that impacts on staff.
0:09:19 > 0:09:20Yeah. No-one wants to pick me!
0:09:20 > 0:09:23Look! You choose three different colleagues who give some
0:09:23 > 0:09:26kind of rounded opinion of what you are like to work with.
0:09:26 > 0:09:28- It's as simple as that. - Yes, but what if...?
0:09:28 > 0:09:30No ifs, or buts.
0:09:30 > 0:09:33Everyone needs to behave in a grown-up, mature manner.
0:09:33 > 0:09:34Or is that too much to ask?
0:09:36 > 0:09:38So who's nominating Howard, then?
0:09:52 > 0:09:54Oh, my darlings.
0:09:56 > 0:09:58How I've missed you.
0:10:16 > 0:10:19SHE BREATHES DEEPLY
0:10:20 > 0:10:22SHE EXHALES SHARPLY
0:10:23 > 0:10:24Clare?
0:10:25 > 0:10:27Clare, are you in there?
0:10:29 > 0:10:30SHE SNIFFLES
0:10:30 > 0:10:32The nurse is ready to see you.
0:10:32 > 0:10:33Go away.
0:10:33 > 0:10:37Right, I'll give your appointment to somebody who wants it.
0:10:39 > 0:10:44Look. Whatever it is, it might help to talk to a nurse about it.
0:10:45 > 0:10:47Are you OK?
0:10:48 > 0:10:49What do you think?
0:10:51 > 0:10:52I'm pregnant.
0:10:53 > 0:10:55Right...
0:10:55 > 0:10:57do you know how far gone?
0:10:57 > 0:10:59Don't need to. I'm late, aren't I?
0:10:59 > 0:11:02Well, it could be for lots of reasons. I mean...
0:11:02 > 0:11:05It's OK, you know? It's not the end of the world.
0:11:05 > 0:11:09Whatever you decide, there'll be people to help you through it.
0:11:11 > 0:11:13How old are you, Clare?
0:11:14 > 0:11:1616.
0:11:16 > 0:11:19And is there anybody you would like me to call?
0:11:19 > 0:11:20Your mum, maybe?
0:11:20 > 0:11:23- No!- OK.- She'd go mental. - Do you not get on?
0:11:24 > 0:11:27She hates me. We row all the time.
0:11:28 > 0:11:33Well, what about a friend? Anyone in the family who lives nearby?
0:11:34 > 0:11:36Only Mick.
0:11:36 > 0:11:38Right. Is he the father?
0:11:41 > 0:11:43Why don't you give him a call?
0:11:43 > 0:11:45He won't come if I call.
0:11:45 > 0:11:48But you do want him here?
0:11:48 > 0:11:49Yeah.
0:12:25 > 0:12:27I don't know what else to do.
0:12:27 > 0:12:30Well, if she wants him here, and he's prepared to come, then...
0:12:30 > 0:12:31Give it a go, I suppose?
0:12:31 > 0:12:33OK.
0:12:33 > 0:12:34- I'll hold the fort.- Thanks.
0:12:39 > 0:12:41PHONE RINGS
0:12:41 > 0:12:42Hello?
0:12:42 > 0:12:44Hello. Is that Mick?
0:12:44 > 0:12:46Yeah. Who's that?
0:12:46 > 0:12:49This is Karen Hollins. I'm the receptionist at Campus Surgery.
0:12:49 > 0:12:52Ever so sorry to call you out of the blue,
0:12:52 > 0:12:56but we've got Clare here, and she's a bit distressed.
0:12:56 > 0:12:57Right.
0:12:57 > 0:13:00She says that she would like you here, if that's possible?
0:13:00 > 0:13:01The Campus?
0:13:01 > 0:13:03Yeah, we're down by the...
0:13:03 > 0:13:06Yeah, I know. I'll... I'll be there as soon as I can.
0:13:06 > 0:13:08Oh, well, that's...
0:13:17 > 0:13:19Come on.
0:13:22 > 0:13:25Four sugars? Are you sure?
0:13:26 > 0:13:30Right! I will let you know when he gets here.
0:13:30 > 0:13:31IF he gets here.
0:13:31 > 0:13:35He said he was on his way. Sure you're not hungry?
0:13:35 > 0:13:37I'll be just out here.
0:13:41 > 0:13:44Right. Done. I've nominated Howard.
0:13:44 > 0:13:48OK. If he wants to make extra work for us, two can play that game.
0:13:51 > 0:13:53Oh!
0:13:53 > 0:13:55- Are you all right?- I'm fine.
0:13:55 > 0:13:59You're taking a bit of a risk, aren't you, wearing heels that high?
0:13:59 > 0:14:01They're just shoes!
0:14:01 > 0:14:04You're the doctor. It's just so soon after your...
0:14:04 > 0:14:08I'm well aware of the risk I'm taking. I'm just breaking them in.
0:14:08 > 0:14:11Suit yourself. Might not be all you'll break.
0:14:14 > 0:14:16Everything all right?
0:14:16 > 0:14:18Why does everyone keep asking me that?
0:14:18 > 0:14:20Well, you're wearing those shoes.
0:14:20 > 0:14:24Yes. I'm wearing a pair of shoes! What's wrong with that?
0:14:24 > 0:14:27Well, it's just a bit risky. The heels are so high.
0:14:28 > 0:14:32OK. I admit that they're not entirely comfortable yet,
0:14:32 > 0:14:35but I just wanted to feel a bit more...
0:14:35 > 0:14:37More?
0:14:38 > 0:14:40Tall!
0:14:46 > 0:14:48There you go. Bye.
0:14:54 > 0:14:57Hi. I'm...I'm Mick. Someone called me about Clare.
0:14:57 > 0:15:01Oh. Right. Yes. OK. Er, I'll...I'll just...
0:15:01 > 0:15:03Is she OK?
0:15:03 > 0:15:04She's...yes...she's, um...
0:15:04 > 0:15:07Why don't you take a seat and I'll go and tell her you're here.
0:15:07 > 0:15:08Won't be two ticks.
0:15:14 > 0:15:15He's here.
0:15:15 > 0:15:17Who?
0:15:17 > 0:15:20- Clare's boyfriend! The father, you know?- Right.
0:15:20 > 0:15:23He's got to be...twice her age. At least.
0:15:23 > 0:15:25Really?
0:15:25 > 0:15:28Well, I'm not judging or anything, but it's a big gap.
0:15:38 > 0:15:39Clare?
0:15:43 > 0:15:47Clare, look, I'm really sorry about the text.
0:15:47 > 0:15:49Hey! Clare! Stop it!
0:15:49 > 0:15:52- Get her out!- Come on. This way!
0:15:52 > 0:15:53In there, you!
0:15:53 > 0:15:56What was that all about? I thought you wanted him here?
0:15:56 > 0:15:57Are you OK?
0:16:02 > 0:16:04What the hell happened there?
0:16:06 > 0:16:09Look, I don't know what's gone on between you two,
0:16:09 > 0:16:11but something obviously isn't right.
0:16:14 > 0:16:16This is a chance to tell me your side.
0:16:20 > 0:16:25Look, I'm not judging you, mate, OK? But, well, to be frank,
0:16:25 > 0:16:26you look old enough to be her...
0:16:26 > 0:16:28- Dad?- Yeah, he's my dad.
0:16:28 > 0:16:32- Oh! I thought...- What?
0:16:32 > 0:16:35- Never mind. - I haven't seen him since I was baby.
0:16:35 > 0:16:37Split up with my mum.
0:16:39 > 0:16:42Used to write him letters. Every Christmas.
0:16:42 > 0:16:45He never answered, nothing. Mum said he'd died.
0:16:45 > 0:16:48And then last week, I hear her on the phone to him.
0:16:48 > 0:16:50What, was she organising for you to meet?
0:16:50 > 0:16:53No. Tapping him for...
0:16:53 > 0:16:56For money. That's what bust me and Clare's mum up.
0:16:56 > 0:16:59I mean, things weren't great between us,
0:16:59 > 0:17:01but when I lost my job, they got a whole lot worse.
0:17:01 > 0:17:04And quickly.
0:17:04 > 0:17:06So why the reunion now?
0:17:06 > 0:17:09Clare got my number. Don't know how.
0:17:09 > 0:17:13I was in the pub last night and my mobile just went.
0:17:13 > 0:17:15Must have been a bit of a shock.
0:17:15 > 0:17:18Had a good few drinks after. Too many.
0:17:18 > 0:17:21That's why I was late to meet her this morning.
0:17:21 > 0:17:23That's not the best way to start over.
0:17:23 > 0:17:26Story of my life, screwing up.
0:17:27 > 0:17:29I could write the book on it.
0:17:30 > 0:17:32It might still work out.
0:17:34 > 0:17:36You saw her.
0:17:37 > 0:17:39I deserved a good thump, but...
0:17:39 > 0:17:43Remember, this is a massive shock for her, too.
0:17:45 > 0:17:47- Maybe when she's calmed down a bit...- No.
0:17:49 > 0:17:51Better for everyone if I just leave.
0:17:59 > 0:18:01Could you give her a message for me?
0:18:01 > 0:18:03Yeah. Sure.
0:18:03 > 0:18:05I don't know what I expected, really.
0:18:05 > 0:18:09Well, do you think you want to try talking to him again?
0:18:09 > 0:18:11Thought I'd feel different when I saw him face to face.
0:18:11 > 0:18:14But all I felt like doing was smacking him one.
0:18:14 > 0:18:16I know that's bad.
0:18:16 > 0:18:19It's hardly surprising! You thought he was dead all this time.
0:18:19 > 0:18:22No. It's not that, it's the text.
0:18:22 > 0:18:24There was no need for it. It was just nasty.
0:18:26 > 0:18:27Mick's just left.
0:18:27 > 0:18:31He wanted you to know that he had nothing to do with that text.
0:18:31 > 0:18:35His girlfriend sent it because she thought he was seeing someone else.
0:18:35 > 0:18:37He said he was really sorry.
0:18:37 > 0:18:38Whatever.
0:18:38 > 0:18:41OK. Well, I've got another patient waiting,
0:18:41 > 0:18:43but I'll be free in five, if you, er...
0:18:45 > 0:18:46I'd better get going.
0:18:46 > 0:18:48Not before you've done a pregnancy test.
0:18:48 > 0:18:50Well, you need to know, don't you?
0:18:52 > 0:18:53KNOCK ON DOOR
0:18:53 > 0:18:55Yes?
0:18:55 > 0:18:59Sorry. I wasn't meaning to criticise.
0:18:59 > 0:19:00It was just concern.
0:19:02 > 0:19:04You know I think you look great in heels.
0:19:05 > 0:19:08Perhaps I could...
0:19:09 > 0:19:11..beg your forgiveness?
0:19:12 > 0:19:13How?
0:19:13 > 0:19:17Well... A little foot massage to ease the pain?
0:19:17 > 0:19:18SHE TUTS
0:19:20 > 0:19:21Very well.
0:19:23 > 0:19:25But no promises.
0:19:25 > 0:19:28- How's that?- Mmmm. It's OK.
0:19:28 > 0:19:31I can't decide how to fill out these stupid forms,
0:19:31 > 0:19:34whether to nominate Karen or Mrs Tembe.
0:19:34 > 0:19:36Hmm. It's tricky.
0:19:36 > 0:19:39I really need someone to give it to me straight.
0:19:39 > 0:19:41Yes.
0:19:41 > 0:19:42I'm thinking of nominating Heston.
0:19:42 > 0:19:44How does that feel?
0:19:44 > 0:19:46SHE MOANS
0:19:46 > 0:19:48- Enough!- Yes, sorry.
0:19:48 > 0:19:50I've got patients waiting.
0:19:50 > 0:19:54I feel so much better, though. Thank you.
0:19:54 > 0:19:55Off you go.
0:19:57 > 0:19:59HE WHIMPERS
0:20:02 > 0:20:04KNOCK ON DOOR
0:20:04 > 0:20:07- Hi.- Hi. Is now a good time?
0:20:07 > 0:20:09- Definitely.- Good.
0:20:10 > 0:20:12It's just about this 360 thing...
0:20:12 > 0:20:14Oh.
0:20:14 > 0:20:17Well, I was thinking, I've been working here a while now,
0:20:17 > 0:20:20so it would make sense for me to take part.
0:20:20 > 0:20:21But you're a locum.
0:20:21 > 0:20:24Well, does that make my input any less valuable?
0:20:24 > 0:20:26No...
0:20:26 > 0:20:28Well, I just think it's a wasted opportunity.
0:20:28 > 0:20:31I mean, it's obviously going to be a valuable exercise
0:20:31 > 0:20:34for the practice, so why miss out on what I have to offer?
0:20:34 > 0:20:37I hadn't really thought about it that way.
0:20:37 > 0:20:39"Oh would some power the gift to give us
0:20:39 > 0:20:42"to see ourselves as others see us".
0:20:43 > 0:20:46Robert Burns. Very insightful.
0:20:46 > 0:20:49Ah, well, yes, I can see he has a point.
0:20:49 > 0:20:50Good.
0:20:50 > 0:20:53In that case, I would like to nominate you to give me feedback.
0:20:56 > 0:20:58Oh, is that not a good idea?
0:20:59 > 0:21:02No. I don't think it is a good idea.
0:21:03 > 0:21:06I can't believe that you've even asked me.
0:21:06 > 0:21:08Sorry.
0:21:10 > 0:21:13Emma, as partners,
0:21:13 > 0:21:18we feel that this practice has been spending way too much on locums.
0:21:19 > 0:21:22You wanted this post to be temporary.
0:21:22 > 0:21:24You turned down a permanent contract.
0:21:25 > 0:21:27Things have got complicated.
0:21:27 > 0:21:31I think, professionally, and for other reasons,
0:21:31 > 0:21:33it's best if you move on.
0:21:37 > 0:21:41Are you going back to your mum's? Does she know where you are?
0:21:41 > 0:21:42Like she cares.
0:21:42 > 0:21:44I'm sure your dad does.
0:21:44 > 0:21:46- Yeah, right. - He turned up, didn't he?
0:21:46 > 0:21:48Not for long.
0:21:48 > 0:21:52Well, maybe he thought you'd got what you came for?
0:21:52 > 0:21:54Anyway, you take care of yourself.
0:21:55 > 0:21:57Ooh! Ah! Sweetheart.
0:21:57 > 0:21:59Thanks.
0:21:59 > 0:22:01Bye.
0:22:02 > 0:22:04She going home?
0:22:04 > 0:22:06Yeah. Don't think we helped her though, did we?
0:22:06 > 0:22:08At least she knows she's not pregnant.
0:22:08 > 0:22:10This time.
0:22:17 > 0:22:18You said you wanted this.
0:22:20 > 0:22:23Sorry, I didn't give it to you earlier.
0:22:35 > 0:22:37SHE EXHALES
0:22:41 > 0:22:43Howard, look, I really like working here.
0:22:43 > 0:22:45Give me the contract and I'll sign it.
0:22:45 > 0:22:48- If you're worried about us... - There is no us.
0:22:48 > 0:22:51- No, I know that.- And I don't want to talk about this any more.
0:22:51 > 0:22:54OK, but surely we're mature enough to be professional at work?
0:22:54 > 0:22:56I think I'm a good doctor.
0:22:56 > 0:22:58I'm not questioning your medical abilities, Emma.
0:22:58 > 0:23:01And being here is helping me be closer to Chris.
0:23:01 > 0:23:02It's too complicated.
0:23:02 > 0:23:05It doesn't have to be. You know I've had a hard time recently.
0:23:05 > 0:23:07But if you could just give me the chance
0:23:07 > 0:23:10to get back on an even keel, I think this could really work.
0:23:10 > 0:23:12Howard, I need stability.
0:23:15 > 0:23:17Please.
0:23:24 > 0:23:26PHONE RINGS
0:23:29 > 0:23:30Hello?
0:23:32 > 0:23:33Clare?
0:23:33 > 0:23:36'Haven't got enough for the coach back.'
0:23:36 > 0:23:38Right. How much do you need?
0:23:38 > 0:23:39Eight quid.
0:23:39 > 0:23:42No... No problem. Where are you?
0:23:42 > 0:23:44Meet me in the park, same place.
0:23:45 > 0:23:46OK.
0:23:59 > 0:24:02There's something I need to tell you.
0:24:07 > 0:24:10I went to see Dave Cartwright on Monday...
0:24:10 > 0:24:12at his house.
0:24:13 > 0:24:15The police officer who...
0:24:15 > 0:24:18Is he that guy that was accused of...?
0:24:19 > 0:24:21Why did you go round there?
0:24:22 > 0:24:26I'm sorry... I should have told you.
0:24:26 > 0:24:31We had a relationship, it was a long time ago, and it wasn't serious.
0:24:33 > 0:24:35- What happened?- Nothing.
0:24:35 > 0:24:36Really?
0:24:39 > 0:24:41I told him I wasn't interested...
0:24:44 > 0:24:46..but he became aggressive.
0:24:49 > 0:24:51He tried to...
0:24:53 > 0:24:55What?
0:24:59 > 0:25:00..force me to...
0:25:01 > 0:25:03I was lucky.
0:25:03 > 0:25:05I managed to get away.
0:25:08 > 0:25:10I was stupid to trust him.
0:25:13 > 0:25:15I was even stupider to go there.
0:25:17 > 0:25:20I just didn't believe that he was capable...
0:25:21 > 0:25:23Have you reported it?
0:25:26 > 0:25:30I've done all I can, but it's not going to go any further.
0:25:31 > 0:25:33Why didn't you tell me before?
0:25:36 > 0:25:39Don't you think I've dumped on you enough?
0:25:39 > 0:25:42I didn't want to be any more of a burden.
0:25:42 > 0:25:44You're never a burden.
0:25:45 > 0:25:47I feel awful.
0:25:47 > 0:25:50- You should take some time off. - No...
0:25:50 > 0:25:51Look,
0:25:51 > 0:25:56I am only telling you to try and explain why I need some stability.
0:25:58 > 0:26:01It just feels like there's been an awful lot going on.
0:26:03 > 0:26:04Of course.
0:26:06 > 0:26:07PHONE RINGS
0:26:07 > 0:26:09- You need to take that.- It can wait.
0:26:09 > 0:26:12- No, it's fine. You're busy. - It can wait.
0:26:29 > 0:26:31Erm... Sorry. Howard Bellamy.
0:26:41 > 0:26:43Fail to prepare, prepare to fail.
0:26:43 > 0:26:45Howard, the patent is in the bag.
0:26:48 > 0:26:51I, for one, am looking forward to a petting session.
0:26:51 > 0:26:53Oi!
0:26:53 > 0:26:56If you're not going to find out who's doing this, I will.
0:26:56 > 0:26:58There's no need. We know who it is.
0:26:58 > 0:27:01The truth is sometimes not easy to hear.
0:27:01 > 0:27:03Howard, can you translate for me please?
0:27:17 > 0:27:20Subtitles by Red Bee Media Ltd