0:00:28 > 0:00:30- You'll need a ton, maybe more.- 100?
0:00:30 > 0:00:33Yeah. Meal, drinks, then on to a club.
0:00:33 > 0:00:35I could take her to the cinema or bowling,
0:00:35 > 0:00:37still get change out of 40 quid.
0:00:37 > 0:00:41Right. Yeah, while you're at it, why don't you wear that woolly cardigan
0:00:41 > 0:00:46- and take her to bingo? - Mum gave it to Oxfam.- What?
0:00:46 > 0:00:48My cardie.
0:00:48 > 0:00:49Do you want to be a virgin your whole life?
0:00:49 > 0:00:51Of course not.
0:00:51 > 0:00:53Well then, you need to show Nicola a good time.
0:00:53 > 0:00:55Pull out all the stops.
0:00:55 > 0:00:58and by the end of the night, she'll be all over you like a rash.
0:00:59 > 0:01:01What's up?
0:01:01 > 0:01:04- I dunno. I've got a bad feeling about this.- Don't be soft.
0:01:04 > 0:01:07If it was as simple as you make out, everyone would be doing it.
0:01:07 > 0:01:09- Everyone is doing it. - What if we get caught?
0:01:09 > 0:01:12We're not going to get caught. Look. It's easiest money you'll ever earn.
0:01:12 > 0:01:17C'mon, you want to impress Nicola, don't you? Hold these.
0:01:17 > 0:01:19Go on. Go see what copper's over there.
0:01:19 > 0:01:21And be careful.
0:01:31 > 0:01:34Lee! Lee!
0:01:41 > 0:01:44HE COUGHS
0:01:44 > 0:01:46BEEPING
0:01:50 > 0:01:54Yeah. Yeah, all right. OK.
0:01:54 > 0:01:56Bye!
0:01:58 > 0:02:01- Excuse me, love. Could I trouble you for...?- Sorry, no.
0:02:01 > 0:02:05- I'm not after your money, princess. I just fancy the time.- 8.20.
0:02:05 > 0:02:08I was delayed on a coach coming from London last night and
0:02:08 > 0:02:10there was no time to get a B&B.
0:02:10 > 0:02:13You thought I was a tramp, didn't you?
0:02:13 > 0:02:15No. I...I didn't think anything, really.
0:02:17 > 0:02:21Of course not. Wasn't even on the radar, was I?
0:02:33 > 0:02:35SHE LAUGHS
0:02:35 > 0:02:37Someone's OD'd on beauty sleep?
0:02:37 > 0:02:42I didn't get a wink. This isn't healthy or natural.
0:02:42 > 0:02:46Poor, poor Daniel, deprived of his nightly fix.
0:02:46 > 0:02:49There's still time for a pre-work quickie.
0:02:49 > 0:02:51No way. Good job one of us has got some will-power.
0:02:51 > 0:02:54I want sex. You want sex. The situation is absurd.
0:02:54 > 0:02:59Then you will just have to get a grip or have a cold shower.
0:02:59 > 0:03:02I suppose it's easier for you.
0:03:02 > 0:03:06Naturally. I'm irresistible, whereas you're...not.
0:03:06 > 0:03:07BABY CRIES
0:03:07 > 0:03:11There's something that'll take your mind off it. He needs a nappy change and the nanny's late.
0:03:11 > 0:03:13The nanny?
0:03:13 > 0:03:15Don't even think about it!
0:03:17 > 0:03:22Right. Make sure that you digest all three feedback forms,
0:03:22 > 0:03:26plus any patient feedback, prior to our scheduled meetings.
0:03:26 > 0:03:29I've only got two forms. How come?
0:03:29 > 0:03:31Yes, that's that pyromaniac.
0:03:33 > 0:03:36There was a reason why I scheduled this meeting early.
0:03:36 > 0:03:39Sorry. Lost my purse. Had to cancel all my cards.
0:03:39 > 0:03:43Hey, hang on, what if you don't agree with what someone's said.
0:03:43 > 0:03:44What then?
0:03:44 > 0:03:46Well, that's exactly why I'm seeing you all, in turn.
0:03:46 > 0:03:50So we can go through the feedback with a fine toothcomb, if necessary.
0:03:50 > 0:03:51And take out the nasty bits?
0:03:51 > 0:03:53Yes, well, that would defeat the object.
0:03:53 > 0:03:55If there are any criticisms,
0:03:55 > 0:03:58suggestions, then what are the common themes?
0:03:58 > 0:04:00Where is there room for improvement?
0:04:52 > 0:04:57In loving memory of Nadine Grace Dreyer.
0:04:58 > 0:05:02Devoted mother of...Lee.
0:05:03 > 0:05:04Just Lee.
0:05:09 > 0:05:12Sorry I didn't make the funeral, Mum.
0:05:13 > 0:05:16Were it a good turn-out?
0:05:16 > 0:05:21Actually, Mum, I've got some good news.
0:05:21 > 0:05:23The hospital have been in touch.
0:05:25 > 0:05:28Lee's back, Mum.
0:05:30 > 0:05:32He's woken up!
0:05:32 > 0:05:34It's a miracle.
0:05:35 > 0:05:38Yeah, yeah, I think it's all fair enough, really.
0:05:38 > 0:05:40Quite a few compliments in there, which is always nice.
0:05:40 > 0:05:44And you're happy to take these compliments at face value, are you?
0:05:44 > 0:05:47Yeah, I think so.
0:05:47 > 0:05:50Such as - "Mandy really knows her way around a hot beverage,
0:05:50 > 0:05:54"and she brings much to the table vis-a-vis afternoon snacks.
0:05:54 > 0:05:57"But it's in the more perilous realm of the water cooler gossip
0:05:57 > 0:06:00"that Mandy's unique talent really comes into its own."
0:06:00 > 0:06:01SHE GIGGLES
0:06:01 > 0:06:03Yeah, I think I know....I know who wrote that.
0:06:03 > 0:06:06Yes, well you're very good at communicating with colleagues
0:06:06 > 0:06:09- and putting patients at ease we can take that as read.- Right...
0:06:09 > 0:06:13However, the general impression is of someone whose working day
0:06:13 > 0:06:15doesn't consist of too much work.
0:06:15 > 0:06:18If you come up against an onerous task or a tricky diagnosis,
0:06:18 > 0:06:20you're very quick to pass on the baton.
0:06:22 > 0:06:24- You mean, pass the buck? - Yes, if you like.
0:06:24 > 0:06:27No, I don't like. That's completely wrong.
0:06:27 > 0:06:30Yes, which is why we need to devise a strategy...
0:06:30 > 0:06:33No, no, I mean, how can you infer all of that
0:06:33 > 0:06:35from Chris's silly comments?
0:06:35 > 0:06:37Many a true word is spoken in jest.
0:06:37 > 0:06:41Now. Let's move on to motivation, shall we?
0:06:59 > 0:07:00Kyle!
0:07:01 > 0:07:03What took you so long?
0:07:05 > 0:07:07See, if I'd have known I was going to get such a pasting,
0:07:07 > 0:07:09I'd have taken the gloves off myself.
0:07:09 > 0:07:12I would have told a few home truths about Daniel and Kevin
0:07:12 > 0:07:14and definitely Mrs Tembe.
0:07:14 > 0:07:16This isn't some tit-for-tat slanging match.
0:07:16 > 0:07:17Tell that to the others.
0:07:17 > 0:07:20It's certainly not an exercise in diplomacy.
0:07:20 > 0:07:23Karen. Feedback isn't a threat. It's an opportunity.
0:07:23 > 0:07:28Yeah, you're right. It's an opportunity to stick the boot in.
0:07:28 > 0:07:31Just you wait until I get my hands on Mrs Tembe.
0:07:33 > 0:07:36Remember when I had that talent scout sniffing around from Villa?
0:07:36 > 0:07:39- I could've turned pro, me, y'know? - Yeah? What happened?
0:07:39 > 0:07:43Bad hangover that day. Besides, I wanted to play for City.
0:07:43 > 0:07:46Come on, let's see those silky skills.
0:07:46 > 0:07:50Nah, you're all right. Got to take it easy, haven't I?
0:07:50 > 0:07:52Take it easy! You've had five years to take it easy.
0:07:52 > 0:07:55And three weeks of physio. What more do you need?
0:07:57 > 0:07:59When are we going home, Kyle?
0:08:01 > 0:08:04There is no home. Not since Mum died.
0:08:04 > 0:08:07What about all her stuff? Our stuff?
0:08:07 > 0:08:11It's in storage, I guess. Landlord didn't waste no time.
0:08:12 > 0:08:14No-one expected me to wake up.
0:08:15 > 0:08:17Now that I have, there's nowhere to go.
0:08:17 > 0:08:19Mum didn't give up on you, not for a minute.
0:08:19 > 0:08:21They said she spent half her life at the hospital,
0:08:21 > 0:08:23holding your hand, waiting.
0:08:23 > 0:08:26Yeah, well, shame she's not around, isn't it?
0:08:32 > 0:08:34It's just us two now, bro.
0:08:36 > 0:08:37You and me, against the world.
0:08:40 > 0:08:43Fancy a pint?
0:08:50 > 0:08:52Used to be quite cool, this place.
0:08:52 > 0:08:54Bit of a dump now.
0:08:56 > 0:08:59Do you remember coming here the night before accident?
0:08:59 > 0:09:02Of course. This is where I met Nicola.
0:09:02 > 0:09:06That's it, Nicola. Good looking bird.
0:09:06 > 0:09:08You got a snog and her number, didn't you?
0:09:08 > 0:09:12It's a shame you didn't have chance to follow that up.
0:09:12 > 0:09:14You'd have made a good couple.
0:09:14 > 0:09:17You never know, might still be a local.
0:09:17 > 0:09:20That why you brought us here?
0:09:20 > 0:09:21I'm sure she'll remember you.
0:09:21 > 0:09:26Probably read about what happened. It might not be too late.
0:09:26 > 0:09:30Yeah, right. And my place at uni, the scholarship?
0:09:30 > 0:09:32I bet that's waiting for me and all.
0:09:32 > 0:09:35I can just pick up where I left off, can't I?
0:09:35 > 0:09:37Yeah, why not? It's something we got to look into.
0:09:37 > 0:09:43Five years, Kyle. Not five weeks, five months. Five years.
0:09:43 > 0:09:48Yeah. I know. What can I say?
0:09:48 > 0:09:53Nothing. Nothing you say'll make any difference. Not now.
0:09:53 > 0:09:58Just stop pretending that nothing's changed when everything's changed.
0:10:01 > 0:10:05What is it? Drunk already?
0:10:05 > 0:10:11As if. Anyway, you're the one playing catch-up.
0:10:15 > 0:10:18Just enough to get a sweat. 5K or so.
0:10:18 > 0:10:21Well, that's quite a big sweat, mate. You look like you need a lie down.
0:10:21 > 0:10:24Well, I didn't get much kip last night, so...
0:10:24 > 0:10:25A cold shower will sort me out.
0:10:25 > 0:10:27Jimmi.
0:10:31 > 0:10:32Oi!
0:10:32 > 0:10:35Next time you want to write a load of gibberish on an HR form,
0:10:35 > 0:10:37don't make me the butt of your jokes.
0:10:37 > 0:10:41- You what?- My card's marked. Howard thinks I don't do any work.
0:10:41 > 0:10:44Mate. All I did was sing your praises.
0:10:44 > 0:10:47Yeah, sarcastically. Thanks for nothing.
0:10:52 > 0:10:55What about her? She's on her own.
0:10:55 > 0:10:59Miserable as sin. Looks like she's sucking on a lemon.
0:10:59 > 0:11:02She has been. Tequilas already. Maybe not that fussy.
0:11:02 > 0:11:04Oh, thanks.
0:11:04 > 0:11:05HE LAUGHS
0:11:08 > 0:11:11She looks familiar. Maybe that's her.
0:11:13 > 0:11:15What, Nicola?
0:11:15 > 0:11:18Blonde, nice features.
0:11:18 > 0:11:21That's not Nicola. She had more class.
0:11:21 > 0:11:23Still, I bet she could teach you a thing or two.
0:11:23 > 0:11:25Might not be relationship material
0:11:25 > 0:11:27but you got to enjoy yourself first.
0:11:27 > 0:11:29Girls like Nicola don't stay single long.
0:11:29 > 0:11:32She's probably married by now, kids.
0:11:32 > 0:11:35I tell you, she's giving you the eye!
0:11:35 > 0:11:37It's not me she's looking at. It's you she likes.
0:11:37 > 0:11:40You reckon?
0:11:40 > 0:11:42It's like Mum said, you got all the luck with the girls.
0:11:42 > 0:11:46I was good at maths and that's most important.
0:11:46 > 0:11:49Well, today's not about me, bro.
0:11:49 > 0:11:52I'm telling you, she's well keen.
0:11:52 > 0:11:5620 quid says I can wangle us an invite back to hers.
0:11:56 > 0:11:58What, both of us?
0:11:58 > 0:12:00Just you let me do the talking.
0:12:00 > 0:12:03Once she's on side, you can reap the reward.
0:12:10 > 0:12:12You've no idea how ridiculous this is, do you?
0:12:12 > 0:12:14Respect the job. Respect the process.
0:12:14 > 0:12:18Yeah, but the job and the process are two completely different things.
0:12:18 > 0:12:21- In fact, they're mutually exclusive. - And how's that?
0:12:21 > 0:12:24Well, Howard, where is this going to end?
0:12:24 > 0:12:27Are we going to have another meeting, with even more paperwork,
0:12:27 > 0:12:31where we give feedback to the feedback on my feedback?!
0:12:31 > 0:12:35I mean, is there some secret board room somewhere where there's
0:12:35 > 0:12:38this tax-payer-funded focus group who...who brainstorm
0:12:38 > 0:12:41fresh new ways for the medical profession to endlessly
0:12:41 > 0:12:43reflect on their own micro-managed performance.
0:12:43 > 0:12:46It is ridiculous!
0:12:46 > 0:12:50I mean, heaven forefend a doctor should actually engage with their
0:12:50 > 0:12:53patients, that they should heal the sick or in any way do their job.
0:12:53 > 0:12:57I'm glad you brought up the importance of engaging with the patients,
0:12:57 > 0:12:59because that features prominently in your feedback.
0:12:59 > 0:13:01In fact, the comments suggest
0:13:01 > 0:13:05that you're offhand, unsympathetic and downright rude.
0:13:06 > 0:13:08Do you accept those allegations?
0:13:08 > 0:13:10Where are you going?
0:13:10 > 0:13:12As much as I'm enjoying the Spanish Inquisition,
0:13:12 > 0:13:16you'll have to excuse me because I do have patients waiting for me
0:13:16 > 0:13:18and I can't let down my adoring public!
0:13:26 > 0:13:29You went in there a boy, came back a man!
0:13:29 > 0:13:32The first time's always a bit awkward. Don't worry about it.
0:13:32 > 0:13:35- You paid her, didn't you?- Eh?
0:13:35 > 0:13:38She were a prostitute! You paid her to sleep with me.
0:13:38 > 0:13:40I thought you'd want to get it out the road.
0:13:40 > 0:13:42You'll have more confidence next time with normal girls.
0:13:42 > 0:13:45- I didn't sleep with her. - What? Why not?
0:13:45 > 0:13:48When I found out what she were, I freaked out.
0:13:48 > 0:13:51I didn't want to sleep with a prostitute.
0:13:51 > 0:13:53I wanted someone like Nicola.
0:13:53 > 0:13:54What do you mean, "freaked out"?
0:13:54 > 0:13:58I think I hit her. I punched her.
0:13:58 > 0:14:00She threatened to call the police.
0:14:04 > 0:14:06Yes, well, of course not.
0:14:06 > 0:14:08Not everyone's going to take the criticism willy nilly.
0:14:08 > 0:14:11That's what....that's what's so good about these one-to-one meetings.
0:14:11 > 0:14:13I mean, they're brilliant!
0:14:13 > 0:14:17It's a chance for everyone to kind of air their petty grievances
0:14:17 > 0:14:19in a non-judgmental atmosphere.
0:14:19 > 0:14:22There's a lot to be taken away from these...
0:14:22 > 0:14:25I had a cheese sandwich once.
0:14:25 > 0:14:27Hmm?
0:14:35 > 0:14:36What?!
0:14:36 > 0:14:38Nothing.
0:14:43 > 0:14:45Only been out of hospital a few hours, now this.
0:14:45 > 0:14:47They're going to lock me up.
0:14:47 > 0:14:50That won't happen, Lee. I won't let it happen.
0:14:50 > 0:14:53You? You're the one that got me in this mess.
0:14:53 > 0:14:56I lost five years cos of you, now I'm going to lose another five.
0:14:56 > 0:14:57I always looked out for you.
0:14:57 > 0:15:00What?! By going on the rob? Look where that got me.
0:15:00 > 0:15:03- I'll go up there, reason with her. - Like that'll help.
0:15:03 > 0:15:06If the police get involved, I'll say it were me.
0:15:07 > 0:15:10What makes you think she'd go along with it?
0:15:10 > 0:15:11I'll explain the situation.
0:15:11 > 0:15:15Say it were my fault, I should've known better.
0:15:15 > 0:15:19You'd go inside because of me? Because of something I've done?
0:15:19 > 0:15:23Of course I would. I owe you that much, don't I?
0:15:30 > 0:15:33"Dr Carter is the consummate physician -
0:15:33 > 0:15:36"erudite, confident and compassionate.
0:15:36 > 0:15:39"His generous nature and flawless manners
0:15:39 > 0:15:42"conceal a brilliant surgical mind."
0:15:42 > 0:15:44Yes, yes, well, we all know that
0:15:44 > 0:15:47Mrs Tembe is your number one fan, don't we?
0:15:47 > 0:15:50But I don't think that her comments represent the more general picture.
0:15:50 > 0:15:53Well, she's not the only person to say nice things.
0:15:53 > 0:15:58No. Elsewhere, well, the praise is a little more tempered.
0:15:58 > 0:15:59Tempered? Tempered with what?
0:15:59 > 0:16:03Well, I've highlighted a few words, both from colleagues and patients.
0:16:03 > 0:16:05Adjectives such as pompous,
0:16:05 > 0:16:10haughty and uber-posh are used on several occasions.
0:16:10 > 0:16:13- Inverse snobbery doesn't even merit a response.- Doesn't it?
0:16:13 > 0:16:17No, I realise that my start in life was more fortunate than most.
0:16:17 > 0:16:20But I'm not going to downplay my education or my taste
0:16:20 > 0:16:23because that would be disingenuous. I'm just not going to do that.
0:16:23 > 0:16:26- I think you're overrea... - You know what this is, don't you?
0:16:26 > 0:16:29It's the worst kind of class-bound fascism.
0:16:29 > 0:16:31Fine way to run a practice!
0:16:41 > 0:16:43- Well? - She's OK. Only a slap, weren't it?
0:16:43 > 0:16:46- I guess.- Nowt she's not used to.
0:16:46 > 0:16:48So that's it? She's not going to press charges?
0:16:48 > 0:16:51I kept her sweet, explained the situation. She felt sorry for you.
0:16:51 > 0:16:54- You're lying. - I'm not I swear, on our mother's...
0:16:54 > 0:16:57- Don't lie to me, Kyle. - OK. All right. I went up there.
0:16:57 > 0:16:59She didn't want to know about it, told me get lost.
0:16:59 > 0:17:01Otherwise she would go call the cops. Happy now?
0:17:01 > 0:17:04I don't know why I even listen to you. Every word's a lie.
0:17:04 > 0:17:06I try and buy you a good time and this is the thanks I get?!
0:17:06 > 0:17:08How did I know you were going to freak out?
0:17:08 > 0:17:11No. You were trying to humiliate me, punish me.
0:17:11 > 0:17:14You were always a loser, but I had a chance. could have gone to uni.
0:17:14 > 0:17:16Couldn't stand the thought of that though, could you?
0:17:16 > 0:17:18Even now, you want to rub my nose in the gutter.
0:17:18 > 0:17:20Try living there, Lee.
0:17:20 > 0:17:22You spent five years in a bed I spent five years in hell,
0:17:22 > 0:17:25day after day. Do you know what that does to someone?
0:17:25 > 0:17:27You expect me to feel sorry for you?
0:17:27 > 0:17:30- No, I...- You had a life. And mine were taken from me.
0:17:30 > 0:17:31That's not fair.
0:17:31 > 0:17:33Lee!
0:17:36 > 0:17:37You all right, mate?
0:17:40 > 0:17:42HE COUGHS
0:17:45 > 0:17:49We met earlier, didn't we, by the cafe?
0:17:50 > 0:17:53I think that was where I lost my purse.
0:17:53 > 0:17:56Don't suppose you happened to spot it?
0:17:56 > 0:17:57Eh?
0:17:59 > 0:18:00Are you on any medication?
0:18:01 > 0:18:05Are you taking anything for your cough?
0:18:05 > 0:18:07No. I don't know.
0:18:09 > 0:18:11Well, you may well have pneumonia.
0:18:11 > 0:18:16I'll have to admit you to St Phil's. Do you understand?
0:18:16 > 0:18:17What?
0:18:17 > 0:18:20You have an infection in your lungs.
0:18:20 > 0:18:22I'm not going to hospital. I hate hospitals.
0:18:22 > 0:18:26Well, if you're sleeping rough, the infection's only going to get worse.
0:18:26 > 0:18:28It could be very serious.
0:18:29 > 0:18:32No-one expected me to wake up.
0:18:32 > 0:18:35Now that I have, there's nowhere to go.
0:18:35 > 0:18:36Sorry?
0:18:38 > 0:18:39Who's Lee?
0:18:39 > 0:18:40What?
0:18:40 > 0:18:42The name on your tattoo?
0:18:42 > 0:18:47- He's my brother. Have you seen him? - Um, no. I don't think so.
0:18:47 > 0:18:51I just wanted to make it up to him, put things right between us.
0:18:51 > 0:18:53Only now he's gone.
0:18:55 > 0:18:59I see. Do you have any other family? Someone you'd like to call?
0:18:59 > 0:19:01PHONE RINGS
0:19:02 > 0:19:03Sorry.
0:19:03 > 0:19:07'Yes, Dr Khella, I have found the notes.'
0:19:07 > 0:19:10Very good, Mrs Tembe. I'll get them now.
0:19:12 > 0:19:14We've found your notes.
0:19:16 > 0:19:17Are you OK?
0:19:19 > 0:19:21Are you all right?
0:19:22 > 0:19:24I won't be a moment.
0:19:39 > 0:19:43If you've got a problem with the way that I talk to the patients,
0:19:43 > 0:19:45- tell me face-to-face! - Ladies, please.
0:19:45 > 0:19:48I have tried to, on several occasions.
0:19:48 > 0:19:51But you choose to ignore your MANY shortcomings.
0:19:51 > 0:19:53Thanks.
0:20:14 > 0:20:17I were locked up when she died.
0:20:18 > 0:20:21Didn't find out till after the funeral.
0:20:21 > 0:20:22You never came back?
0:20:24 > 0:20:28After the accident, she wouldn't even look me in the eye.
0:20:30 > 0:20:33Her golden boy had gone and it were all my fault.
0:20:35 > 0:20:38You didn't ever phone? Let her know you were all right?
0:20:38 > 0:20:40I wasn't all right.
0:20:42 > 0:20:44She lost both of us that day.
0:20:47 > 0:20:50- And she died all alone?- Yeah.
0:20:55 > 0:20:58Going to be dark soon. We should find somewhere to stay.
0:21:00 > 0:21:01Right.
0:21:04 > 0:21:06I know where we can go.
0:21:08 > 0:21:11This is the very manna from heaven for the patients.
0:21:11 > 0:21:13They like nothing better than a good old whinge!
0:21:13 > 0:21:15I spent ages on that feedback.
0:21:15 > 0:21:19Some people have made a mockery of the whole thing.
0:21:19 > 0:21:22I don't know why everyone's getting their knickers in a twist.
0:21:22 > 0:21:23Look, in a couple of weeks,
0:21:23 > 0:21:26they're going to be stuffed into a filing cabinet, gathering dust.
0:21:26 > 0:21:30And Howard will have moved onto some other harebrained scheme.
0:21:30 > 0:21:32Yeah, but it's the nice ones who suffer.
0:21:32 > 0:21:34If you're up for a bit of back-stabbing,
0:21:34 > 0:21:37you'll probably get a pay-rise.
0:21:37 > 0:21:40You know, I thought it was too much to ask!
0:21:40 > 0:21:44A moment for you all to reflect on your strengths and weaknesses.
0:21:44 > 0:21:47I thought this exercise was going to be constructive.
0:21:47 > 0:21:49But more fool me!
0:21:49 > 0:21:52Why? Well, you're all infallible, beyond reproach.
0:21:52 > 0:21:56The mere notion that there's room for improvement - preposterous.
0:21:56 > 0:21:59But the person standing next to you? Oh, different kettle of fish.
0:21:59 > 0:22:04Ill-disciplined, disorganised, pig-headed, petty-minded.
0:22:06 > 0:22:08DISGUSTED SIGH
0:22:13 > 0:22:15Kyle?
0:22:18 > 0:22:20Kyle!
0:22:21 > 0:22:23Why've you brought us here?
0:22:25 > 0:22:28I wanted to come back. I had to come back.
0:22:28 > 0:22:31You shouldn't blame yourself for what happened.
0:22:31 > 0:22:32What?
0:22:32 > 0:22:35It weren't your fault. It was just a stupid accident.
0:22:35 > 0:22:37You mean it?
0:22:37 > 0:22:40So it put me to sleep for a while - big deal.
0:22:40 > 0:22:41Sleeping's not so bad.
0:22:43 > 0:22:44I'm here now, aren't I?
0:22:49 > 0:22:50Oh, Howard?
0:22:50 > 0:22:53I don't think we can draw a line under it just yet, can we?
0:22:53 > 0:22:56- I'm sorry?- Your feedback. We haven't even discussed it.
0:22:56 > 0:22:59Well, I hardly think that'll be necessary.
0:22:59 > 0:23:01- Manager's privilege? - No, I didn't mean...
0:23:01 > 0:23:03Give it to me first thing tomorrow morning.
0:23:03 > 0:23:06- And we'll discuss it after lunch. - I really don't think that...
0:23:06 > 0:23:07Good night, Howard.
0:23:14 > 0:23:16He was very upset about something.
0:23:16 > 0:23:19He said that he was looking for his brother.
0:23:20 > 0:23:22Yeah, I know. That's why I came.
0:23:30 > 0:23:33I tried turning over a new leaf.
0:23:33 > 0:23:35HE COUGHS
0:23:40 > 0:23:43I couldn't move on.
0:23:43 > 0:23:48I couldn't change because part of me never left Letherbridge.
0:23:48 > 0:23:50I was always here.
0:23:52 > 0:23:55You know, if I could've swapped places with you, I would've.
0:23:55 > 0:23:57- You know that, don't you? - Yeah. Course.
0:24:02 > 0:24:03So you forgive me?
0:24:05 > 0:24:07You're my brother.
0:24:08 > 0:24:09HE SOBS
0:24:12 > 0:24:15It doesn't have to be like this.
0:24:17 > 0:24:21No. It does. It always had to be here.
0:24:25 > 0:24:27But I'm glad you were with me, kid.
0:24:34 > 0:24:35See you soon, Lee.
0:25:00 > 0:25:03'Sleeping's not so bad. You're my brother.'
0:25:25 > 0:25:27Are you OK? Can I help you?
0:25:27 > 0:25:29No. No, thank you.
0:25:33 > 0:25:35I don't think anyone can.
0:25:45 > 0:25:47MACHINE VIBRATES
0:25:47 > 0:25:49SHE PANTS
0:25:54 > 0:25:56Hey! Who said housework's no fun?
0:25:56 > 0:26:02I think there is a part loose. And I was just...testing it.
0:26:02 > 0:26:05Yes, of course you were. Why don't you just admit it?
0:26:05 > 0:26:07Admit what?
0:26:07 > 0:26:08You're as frustrated as I am.
0:26:09 > 0:26:14All right, I admit it! These rules are ridiculous.
0:26:14 > 0:26:18The one thing that we are really good at...
0:26:18 > 0:26:21Hey! What about these rules are ridiculous?
0:26:25 > 0:26:31Oh, no. Breaking the rules. It's too easy.
0:26:31 > 0:26:36This is a challenge and we are going to win it.
0:26:36 > 0:26:41What? What about, "But it's the one thing we're really good at?"
0:26:42 > 0:26:43Exactly!
0:26:48 > 0:26:50What? I can't even look now?
0:26:51 > 0:26:57No. Looking and touching are both off the menu.
0:27:03 > 0:27:06HE GROANS
0:27:08 > 0:27:11Giant polar bear or little baby swan?
0:27:11 > 0:27:14A grown man stuck here, caring for his mother.
0:27:14 > 0:27:16It's OK.
0:27:16 > 0:27:19The cygnet would roll around in the snow and pretend to be dead.
0:27:19 > 0:27:22Will you please tell him I need to go in a home.
0:27:22 > 0:27:25That's a huge step, and we don't know that you have dementia yet.
0:27:25 > 0:27:29Arrgh! No, don't eat me, Mr Polar Bear. I'm tainted meat.
0:27:44 > 0:27:46Subtitles by Red Bee Media Ltd