0:00:28 > 0:00:32- Good night, was it?- I'm not late. - Skin of your teeth.
0:00:32 > 0:00:34Go on, get in.
0:00:40 > 0:00:42Here.
0:00:42 > 0:00:45Word of advice - when you're shadowing,
0:00:45 > 0:00:48leave the partying for the weekends.
0:00:49 > 0:00:52Hung-over engineers don't look good in front of customers.
0:00:52 > 0:00:54Makes them twitchy.
0:00:54 > 0:00:58Next thing you know you're stood over your shoulder, watching every move.
0:00:58 > 0:01:00And who's to blame them?
0:01:00 > 0:01:03One slip and you've reduced their house to a pile of rubble.
0:01:03 > 0:01:07Now, college days, that's your business.
0:01:08 > 0:01:11Missed a few lectures back in the day.
0:01:13 > 0:01:17Red Line lager - shifted a fair few cans of that, I can tell you.
0:01:18 > 0:01:21I don't think they make it any more. Ah, they were good times.
0:01:27 > 0:01:29Karen.
0:01:30 > 0:01:32Karen.
0:01:37 > 0:01:39KAREN!
0:01:39 > 0:01:42What did you do that for? You scared the pants off me!
0:01:42 > 0:01:45- I hope that was a figure of speech. - What do you want?
0:01:45 > 0:01:48You have patients. I'm expecting a gas engineer this afternoon.
0:01:48 > 0:01:50Let me know when he arrives.
0:01:51 > 0:01:53- Sorry to keep you. What's your name?- Adam.
0:01:53 > 0:01:57She's even worse than usual, mooning about the place.
0:01:57 > 0:01:59It's love's young dream.
0:01:59 > 0:02:01Well, I wish she'd do her dreaming in her own time.
0:02:01 > 0:02:04Grouch. I think it's lovely.
0:02:04 > 0:02:06Right, Mrs Kingsley?
0:02:07 > 0:02:10And you can't remember any specific event that might have triggered it?
0:02:10 > 0:02:14Well, no, although some things do make it worse.
0:02:14 > 0:02:18- Such as?- Knitting. And I do love to knit.
0:02:18 > 0:02:21But it makes my neck so sore these days,
0:02:21 > 0:02:23and then I get a headache on top of all that.
0:02:23 > 0:02:26And sometimes it wakes me in the middle of the night.
0:02:26 > 0:02:31Doctor, I don't want to make a fuss about it,
0:02:31 > 0:02:33but my son has insisted that I come to see you.
0:02:34 > 0:02:38He's made me write it all down in case I forget.
0:02:38 > 0:02:42He's also put all my symptoms into his mobile phone
0:02:42 > 0:02:46and it said that I have osteoarthritis of the neck,
0:02:46 > 0:02:50which is commonly known as cervical spondylosis.
0:02:51 > 0:02:54Not that a mobile phone, of course, is any substitute
0:02:54 > 0:03:00for an actual medical opinion, even if it is one of those clever phones.
0:03:01 > 0:03:05It's true that those symptoms are commonly seen with that condition.
0:03:05 > 0:03:07Well, who'd have thought it?
0:03:07 > 0:03:10So, I will be having physiotherapy then?
0:03:11 > 0:03:13Well, according to the phone.
0:03:13 > 0:03:15Physiotherapy is certainly an option.
0:03:15 > 0:03:19And painkillers? And there were a few other things as well,
0:03:19 > 0:03:22which I've forgotten now, but not that it matters
0:03:22 > 0:03:28because I'm sure you know much more about it than David's mobile phone.
0:03:35 > 0:03:37Gary Matthews. Kate Ferris.
0:03:37 > 0:03:41- Gazserve. We're here to service your system.- Yeah. One second.
0:03:42 > 0:03:44The gas people are here.
0:03:45 > 0:03:48OK. He'll be two ticks.
0:03:49 > 0:03:52Kate's an apprentice engineer. She's shadowing me today.
0:03:52 > 0:03:57- Engineer?- Girls - they get everywhere these days, eh, Kate?
0:03:57 > 0:03:59When I started it was wall-to-wall blokes.
0:03:59 > 0:04:02- Is there a ladies? - Yeah, just down there.
0:04:04 > 0:04:06She's a bit fragile.
0:04:08 > 0:04:11- KNOCK ON DOOR - Mm.
0:04:11 > 0:04:14- Have you got a minute?- Sure.
0:04:17 > 0:04:20- How are you with handwriting? - Mine's appalling. Let me show you.
0:04:20 > 0:04:22No, deciphering?
0:04:22 > 0:04:25A patient has very kindly written an essay on her symptoms
0:04:25 > 0:04:27and I feel duty bound to read it.
0:04:30 > 0:04:33- What's that word?- Neck.
0:04:33 > 0:04:37- Of course. And that one?- Mendacious.
0:04:37 > 0:04:39I don't think so. There's a P in it.
0:04:39 > 0:04:42Donoghue, that's the neatest handwriting I've ever seen.
0:04:42 > 0:04:45I think we can drop this pathetic attempt at subterfuge
0:04:45 > 0:04:47and cut to the chase, please.
0:04:48 > 0:04:50OK, you got me.
0:04:50 > 0:04:52I'd like a second opinion
0:04:52 > 0:04:55and I hear you're the resident genius around here.
0:04:58 > 0:05:00I'm thinking cervical spondylosis,
0:05:00 > 0:05:03but I wouldn't want to miss anything more serious like a tumour.
0:05:03 > 0:05:07- Is she on any medication? - Only for blood pressure.
0:05:07 > 0:05:09There's nothing here that would indicate tumour.
0:05:09 > 0:05:11- Any history of cancer?- No.
0:05:11 > 0:05:16Our resident genius agrees with your cervical spondylosis. Well done.
0:05:16 > 0:05:18Great, thanks.
0:05:19 > 0:05:22And what would be your next step in such a case?
0:05:22 > 0:05:26- HE LAUGHS - You don't know what to do.
0:05:27 > 0:05:30I'd like the reassurance of your expert opinion.
0:05:30 > 0:05:33Why can't you just admit you haven't got a clue.
0:05:33 > 0:05:39- X-Rays? Physiotherapy? - Mm? You asking or are you telling?
0:05:39 > 0:05:41Just put me out of my misery, will you?
0:05:41 > 0:05:44X-Rays, OK? They will confirm what you know.
0:05:44 > 0:05:46Or in your case you don't know what you know, do you?
0:05:46 > 0:05:49- Ha! Funny. - She should see the physio.
0:05:49 > 0:05:51If that doesn't work, then steroid injections.
0:05:51 > 0:05:55There are loads of things that she can do to help herself.
0:05:55 > 0:05:58Place like this, I'm surprised you haven't got an automated system.
0:05:58 > 0:06:00Now, in my surgery, the doctors press a buzzer
0:06:00 > 0:06:03- when they're ready for their next... - This is our practice manager.
0:06:03 > 0:06:06Afternoon. I was just telling Karen here about the latest developments
0:06:06 > 0:06:08in patient management.
0:06:10 > 0:06:13- You're the gas engineer? - Gary Matthews, at your service.
0:06:13 > 0:06:16My assistant, Kate. You get two for the price of one today.
0:06:16 > 0:06:18Well, one and a half.
0:06:18 > 0:06:21Right. The boiler's this way. Do you know how long it's going to take?
0:06:21 > 0:06:24I'd like to keep disruption down to a minimum.
0:06:24 > 0:06:27Couple of hours. We'll need to shut the system down periodically...
0:06:27 > 0:06:31Now I know you're the fountain of all knowledge, you won't be able to get rid of me.
0:06:31 > 0:06:33Wait till you get the invoice for my consultancy services.
0:06:33 > 0:06:37- Do you take paperclips?- No, I accept all major credit cards and beer
0:06:37 > 0:06:40but I'm going to draw the line at office supplies.
0:06:40 > 0:06:42- Hey. - HE SCOFFS
0:06:44 > 0:06:47- What's the story with your man? - THEY LAUGH
0:06:47 > 0:06:50- See you at lunchtime?- Sure.
0:06:53 > 0:06:55The trouble with customers is they expect miracles.
0:06:55 > 0:06:57Especially his sort.
0:06:57 > 0:07:01That bloke's ex-services, mark my words. NCO, probably.
0:07:01 > 0:07:04You can take the man out of the Army...
0:07:06 > 0:07:11- Why don't you rustle up a brew? I'm- gasping. Now?- Yes, now.
0:07:11 > 0:07:13When I was in your boots I didn't need asking.
0:07:13 > 0:07:16- Key part of the training, tea making.- It's not that.
0:07:16 > 0:07:18I haven't seen this system before.
0:07:18 > 0:07:20Don't worry. I won't start the big stuff till you get back.
0:07:20 > 0:07:23What good's the big stuff if I can't even get the casing off?
0:07:23 > 0:07:25HE GROANS
0:07:25 > 0:07:28Tell you what, we'll find the tea together.
0:07:28 > 0:07:30Then I'm chucking you in the deep end.
0:07:30 > 0:07:32You get to open her up. Come on.
0:07:37 > 0:07:41- Afternoon.- If you want reception, it's that way.
0:07:41 > 0:07:43Nope, I can see we're in the right place.
0:07:43 > 0:07:46You can't service a boiler without suitable lubrication.
0:07:46 > 0:07:48Oh, Lapsang Souchong!
0:07:48 > 0:07:51- Don't see that in many staffrooms. - It's an acquired taste.
0:07:51 > 0:07:55Few people appreciate its smoky richness.
0:07:55 > 0:07:57Indeed.
0:07:57 > 0:08:00Best thing by far to come out of the Fujian province.
0:08:02 > 0:08:04Apart, perhaps, from the works of Zhu Xi.
0:08:05 > 0:08:08Can't say I'm a fan of his Neo-Confucian philosophising,
0:08:08 > 0:08:12although his calligraphy does have a certain elegance.
0:08:12 > 0:08:14No, the tea takes it for me.
0:08:16 > 0:08:18- Can I offer you a cup? - I thought you'd never ask.
0:08:20 > 0:08:22It smells like burnt socks.
0:08:22 > 0:08:25Have you got regular supermarket brand?
0:08:25 > 0:08:27HE SIGHS
0:08:27 > 0:08:30You can take the apprentice service engineer
0:08:30 > 0:08:33- to the world's greatest tea... - But you can't make her imbibe.
0:08:36 > 0:08:38I've requested an appointment with the physio at St Phil's
0:08:38 > 0:08:40for a course of manual therapy.
0:08:40 > 0:08:44- They're going to contact you directly.- Thank you.- No problem.
0:08:44 > 0:08:47In the meantime there are a few things you can do for yourself.
0:08:47 > 0:08:50- Exercise.- Exercise?- It's actually one of the most important treatments
0:08:50 > 0:08:54for patients with osteoarthritis.
0:08:54 > 0:08:58- Do you swim at all?- Yes. - Fantastic. How often a week?
0:08:59 > 0:09:02I thought you were checking the power supply?
0:09:02 > 0:09:04That's the flue gas analyser.
0:09:06 > 0:09:10Well spotted. You passed. MOBILE RINGS
0:09:10 > 0:09:12You going to get that?
0:09:17 > 0:09:20Sorry about last night. Yeah, I'm OK.
0:09:22 > 0:09:24Look, I'd better get going.
0:09:25 > 0:09:27I'm not a baby. I'm over it, all right?
0:09:29 > 0:09:31Call you later. Bye.
0:09:32 > 0:09:35Kissed and made up, then?
0:09:35 > 0:09:38Don't want to talk about it, fair enough.
0:09:38 > 0:09:40Boyfriend trouble - sensitive area.
0:09:40 > 0:09:42- One of the lads in college, is it? - I haven't got a boyfriend.
0:09:42 > 0:09:45Someone's on a short fuse today.
0:09:47 > 0:09:50Karen, lunch? It's on me.
0:09:51 > 0:09:55- Erm...it's a bit early. - So when suits you?
0:09:55 > 0:09:58Where's the best place to get a sarnie round here?
0:09:58 > 0:10:02My assistant didn't have time to make her own this morning.
0:10:02 > 0:10:05- There's a minimart down the road. - Thanks.
0:10:05 > 0:10:09You'll feel better with some carbs in you.
0:10:09 > 0:10:11Soak up all that alcohol, eh?
0:10:13 > 0:10:16Can you just let me finish up here. 15 minutes?
0:10:16 > 0:10:19Yeah, OK. Icon it is. Two-ish.
0:10:23 > 0:10:27So, there I was enjoying a glass of Chianti on the terrace...
0:10:27 > 0:10:30- All right if I nab another tea? - Be my guest.
0:10:30 > 0:10:33..when this odd little man turns up on a Lambretta
0:10:33 > 0:10:36and announces that he's my new gardener.
0:10:36 > 0:10:39Can't say I'm a fan of Italian automotive design, personally.
0:10:39 > 0:10:41- All style, no substance.- Indeed.
0:10:41 > 0:10:44So, he announces he's my new gardener...
0:10:44 > 0:10:46You'd think a gardener would have a truck, wouldn't you?
0:10:46 > 0:10:50I mean, a scooter is hardly practical transportation for a tradesman!
0:10:50 > 0:10:53I've never given it much thought. Where was I?
0:10:53 > 0:10:56Audacious new arrival making presumptions.
0:10:56 > 0:10:59So, I politely inform him
0:10:59 > 0:11:02that I'm perfectly happy with my current gardener...
0:11:02 > 0:11:04Oh, so you already had a gardener.
0:11:04 > 0:11:07..at which point he informs me that Arturo had been arrested the day
0:11:07 > 0:11:11before I arrived by the polizia and carted off to the commissariato.
0:11:11 > 0:11:15- Commo-sotti-ato?- Commissariato. - Police station.
0:11:15 > 0:11:18Commissariato's Italian for police station.
0:11:18 > 0:11:22- You've got a place out there, then? - Tuscany as it happens.
0:11:22 > 0:11:24And a gardener? Nice.
0:11:24 > 0:11:27You want to see my garden - like a jungle, it is.
0:11:28 > 0:11:30So, why did he get arrested?
0:11:30 > 0:11:33Allegedly, Arturo walked into the Basilica di Santa Croce...
0:11:33 > 0:11:37You look at an Italian cop the wrong way and they'll shove you in the slammer.
0:11:37 > 0:11:39He's lucky it was the state police.
0:11:39 > 0:11:41The Carabinieri shoot first and ask questions later.
0:11:41 > 0:11:44- The Carabinieri are not as bad. - They shot my mate's dog.
0:11:45 > 0:11:49Giuseppe. Met him while he was over on an exchange programme.
0:11:49 > 0:11:51He cried when he told me about it.
0:11:52 > 0:11:55- He loved that dog. - You were saying about the arrest.
0:11:55 > 0:12:00Arturo walked into the Basilica di Santa Croce and attempted to deface
0:12:00 > 0:12:03a Giotto fresco with a telescopic tree pruner.
0:12:03 > 0:12:07Fortunately, he was disarmed by a passing bishop...
0:12:07 > 0:12:10Can't say I'm a big fan of Giotto. I find his figures a bit bulky.
0:12:10 > 0:12:12On that we will have to disagree.
0:12:12 > 0:12:15If you'll excuse me, I have some calls to make.
0:12:15 > 0:12:17Nice chap.
0:12:18 > 0:12:21Maybe we should get back to work.
0:12:21 > 0:12:24No, no. Don't be daft. There's ten minutes left.
0:12:24 > 0:12:27Kate, if you'd like a drink, please help yourself.
0:12:27 > 0:12:30- I don't like to impose. - How refreshing.
0:12:30 > 0:12:32HE SLURPS
0:12:35 > 0:12:38I don't know what to have.
0:12:38 > 0:12:40Better just stick with the pasta.
0:12:43 > 0:12:45- How's Imogen?- She's fine.
0:12:45 > 0:12:47I gave her some money to tide her over.
0:12:47 > 0:12:50- You went to London, then? - That's what parents do.
0:12:52 > 0:12:55- Her purse didn't show up? - No, she'll never see that again.
0:12:55 > 0:12:58She's had to cancel all her credit cards.
0:12:58 > 0:13:01Actually, the bank's been very helpful but still...
0:13:01 > 0:13:04- What about the police? - I had a word with them,
0:13:04 > 0:13:08but a missing purse is not exactly high on their priority list.
0:13:11 > 0:13:14I'm sorry I've not been answering your texts.
0:13:14 > 0:13:16I've had a lot to think about.
0:13:17 > 0:13:20All these months have been about getting you back...
0:13:23 > 0:13:26..but it's not as simple as that any more, is it?
0:13:29 > 0:13:32Hello again. I've got a medical mystery for you.
0:13:32 > 0:13:34It's not really convenient.
0:13:34 > 0:13:38- I've been having some funny symptoms recently, on and off. - I suggest you speak to your doctor.
0:13:38 > 0:13:41I would, only it's been so busy I haven't got round to it.
0:13:41 > 0:13:43Anyway, as I find myself here with your good self,
0:13:43 > 0:13:46I thought I'd save myself a journey and see if you could shed some light...
0:13:46 > 0:13:49- It's not my place to comment. - Promise I won't sue if you screw up.
0:13:49 > 0:13:52- I really can't help you. - Fair enough.
0:13:52 > 0:13:55That villa of yours - don't suppose you rent it out?
0:13:55 > 0:13:57Didn't get away with the missus last year.
0:13:57 > 0:14:01- I'd love to surprise her with a fortnight somewhere classy. - My villa is not available for rent.
0:14:01 > 0:14:05Tell you what, do us a good deal and I'll throw in a free service.
0:14:05 > 0:14:09- I think I've made my position clear. - All right, I'll fit a carbon monoxide monitor as well, gratis.
0:14:09 > 0:14:12- NO!- All right, keep your hair on!
0:14:12 > 0:14:16How dare you speak to me like that! Your behaviour is completely inappropriate.
0:14:16 > 0:14:19- If you don't ask you don't get.- You have no right to ask for anything.
0:14:19 > 0:14:21Ever since you got here, you've been swanning around
0:14:21 > 0:14:24like you own the place! Now, you have a service to perform.
0:14:24 > 0:14:28I suggest you do your job and you let me do mine!
0:14:36 > 0:14:39I've been thinking about our future.
0:14:39 > 0:14:43I mean, don't get me wrong, the dating's been nice, it really has.
0:14:44 > 0:14:48But long term...where are we going?
0:14:49 > 0:14:52- Can't we just take it day by day? - No, no, no, Karen, I can't.
0:14:52 > 0:14:55Not any more, Karen. It's like living on a knife edge.
0:14:55 > 0:14:57You haven't got a past.
0:14:57 > 0:15:00- I've now realised that's too daunting.- I don't...
0:15:02 > 0:15:05- What do you mean? - We can't have a normal life
0:15:05 > 0:15:09because we come from such different places.
0:15:10 > 0:15:13- I'm a parent.- And I'm not?
0:15:13 > 0:15:16Not in any meaningful way.
0:15:17 > 0:15:21You don't have an emotional connection to the kids.
0:15:22 > 0:15:25I mean, what if Immie wants to move back home after university,
0:15:25 > 0:15:27and Jack for that matter? Both of them?
0:15:27 > 0:15:30One day they'll probably get married and have kids.
0:15:32 > 0:15:34Are you all right with being a granny?
0:15:35 > 0:15:37No, I didn't think so.
0:15:40 > 0:15:43I'm trying to get my head round it, honest.
0:15:43 > 0:15:45My therapist is really helping.
0:15:45 > 0:15:48She thinks it would be a good idea if we saw her together.
0:15:52 > 0:15:55Don't know what's got into that doctor.
0:15:55 > 0:15:59One minute we're best buddies, next thing he's snapping my head off!
0:16:00 > 0:16:03- What's wrong? Did you have a shock? - Don't be stupid!
0:16:03 > 0:16:05I isolated the power supply.
0:16:06 > 0:16:09You're giving me the creeps, breathing down my neck.
0:16:09 > 0:16:11I sorry, I didn't mean...
0:16:12 > 0:16:15- Take no notice of me.- Your voice...
0:16:16 > 0:16:19Throat's a bit tight.
0:16:19 > 0:16:21Go make us a cuppa.
0:16:28 > 0:16:31Anna's really helping, she's got some great ideas.
0:16:31 > 0:16:35She's thinks that we should be talking about the children - not like when they were kids,
0:16:35 > 0:16:37as they are now, so I can get used to the idea.
0:16:37 > 0:16:40- I suppose that's a start. - It's a really, really good start.
0:16:40 > 0:16:43And it would better if you came with.
0:16:44 > 0:16:46It's just not my thing.
0:16:48 > 0:16:51C'mon, Rob. For me, for us.
0:16:51 > 0:16:52Please, please, can we try?
0:16:52 > 0:16:55We can talk about the kids any time
0:16:55 > 0:16:57without some airy fairy therapist sticking her nose in.
0:16:57 > 0:17:00Oh, yeah! And that's worked really well so far(!)
0:17:00 > 0:17:03I make one offhand comment about Imogen
0:17:03 > 0:17:06and you don't speak to me for days.
0:17:14 > 0:17:17Would it be all right if I made him another cup of tea?
0:17:17 > 0:17:20Oh, right. He's sent his deputy to do his dirty work.
0:17:20 > 0:17:22I'm sorry if he offended you.
0:17:22 > 0:17:25- He honestly doesn't realise he's being over-familiar. - I think he realises now.
0:17:28 > 0:17:31Dr Carter, I don't suppose you noticed anything odd
0:17:31 > 0:17:33when he came to see you?
0:17:33 > 0:17:36Apart from the overweening sense of entitlement? No, I didn't.
0:17:38 > 0:17:40His voice didn't sound a bit slurred to you?
0:17:40 > 0:17:43Young lady, if your boss has a sore throat,
0:17:43 > 0:17:46I would advise him to stop pestering his clients.
0:17:53 > 0:17:57- Litterbug.- It's for the pigeons! - Vermin.
0:17:57 > 0:18:00One man's vermin is another man's prizewinning treasure.
0:18:00 > 0:18:03I've a mate back home who takes his pigeons to the pub.
0:18:03 > 0:18:06Pigeons are disease-ridden pests, promiscuous too.
0:18:06 > 0:18:08Speak your mind, why don't you?
0:18:08 > 0:18:11Always do. It's my defining quality.
0:18:11 > 0:18:14- I thought that was your unbounded genius.- That too.
0:18:16 > 0:18:17Thanks for earlier.
0:18:17 > 0:18:20My patient's well impressed with your self-help stuff.
0:18:20 > 0:18:22You've restored my credibility.
0:18:22 > 0:18:25For a minute there I was in danger of being outdone by a mobile phone.
0:18:28 > 0:18:30What do you mean?
0:18:30 > 0:18:32Her son's got some app that diagnoses medical conditions.
0:18:32 > 0:18:35I'm going to get a get hold of that, for realsies.
0:18:36 > 0:18:40At what point did you suspect cervical spondylosis?
0:18:40 > 0:18:43To be honest, after she suggested it.
0:18:43 > 0:18:47And was that before or after you discussed her symptoms?
0:18:47 > 0:18:51- After, pretty much. - Can I ask you a question?- Fire away.
0:18:51 > 0:18:53What are the risk factors?
0:18:55 > 0:18:57I just hate the idea.
0:18:57 > 0:19:00Just because you think it's a bad idea doesn't mean it is.
0:19:00 > 0:19:03She'll want to talk about my dad and my childhood,
0:19:03 > 0:19:05- just like Elaine Cassidy did. - No, she won't.- She will.
0:19:05 > 0:19:08She'll go digging around in the past, dragging up ancient history.
0:19:08 > 0:19:10Our problems aren't there, they're here and now!
0:19:10 > 0:19:13No, it's not like that. Anna's really practical.
0:19:14 > 0:19:18I wouldn't ask if I didn't think it would make a difference.
0:19:21 > 0:19:24Do you think that we could tackle this on our own?
0:19:26 > 0:19:28Are you prepared to walk away?
0:19:34 > 0:19:36So there's your answer.
0:19:37 > 0:19:40You don't even have a baseline understanding.
0:19:40 > 0:19:42How on earth do you get to this point of your career
0:19:42 > 0:19:46- with such a gaping gap in your knowledge?- It's a long story.
0:19:46 > 0:19:49Don't tell me, you bought your degree off some man in a pub?
0:19:49 > 0:19:52I feel like a fraud, but it's not quite that bad.
0:19:52 > 0:19:54How bad is it?
0:19:54 > 0:19:57I didn't really get the training wheels off at my previous practice.
0:19:57 > 0:19:59My mentor did everything for me.
0:19:59 > 0:20:02He was just awful at delegating.
0:20:02 > 0:20:05No, Niamh, this goes far deeper than your GP training.
0:20:05 > 0:20:07You don't have a fundamental understanding
0:20:07 > 0:20:10of THE major degenerative joint condition.
0:20:10 > 0:20:14- You're not going to shop me, are you?- Do I look like a snitch?
0:20:14 > 0:20:16What are you doing this evening?
0:20:16 > 0:20:18I was going to come back and feed the vermin.
0:20:18 > 0:20:21- Nothing that can't be cancelled. - Good. Clear the decks.
0:20:21 > 0:20:25- Prepare yourself for Al Haskey's arthritis masterclass.- Really?
0:20:31 > 0:20:33Gary?
0:20:33 > 0:20:36You all right?
0:20:36 > 0:20:38Gary?
0:20:38 > 0:20:40I'm fine.
0:20:42 > 0:20:44Here. Check the combustion performance.
0:20:44 > 0:20:47- But...- What? You're always bugging me to do stuff.
0:20:47 > 0:20:50I need some fresh air!
0:20:51 > 0:20:54You're supposed to supervise me.
0:21:17 > 0:21:20Can't I have five minutes on my own?
0:21:25 > 0:21:28Tomorrow? No, no, that's fine.
0:21:28 > 0:21:31The sooner the better, before he changes his mind...
0:21:31 > 0:21:34- Excuse me. - No, I'll make sure he's there.
0:21:34 > 0:21:38Just don't ask him about his dad. Thanks, Anna.
0:21:38 > 0:21:40- You're not...- Get a doctor.
0:21:40 > 0:21:43It's my boss. I think he's having a stroke.
0:21:52 > 0:21:55Gary, I understand you're not feeling very well.
0:21:55 > 0:21:57- Then you understand wrong. - Gary, you're not right.
0:21:57 > 0:21:59What do you know?
0:21:59 > 0:22:02You're a flaming apprentice engineer and I'm not a boiler!
0:22:02 > 0:22:06- You keep dropping stuff. - I spilled my tea, that's all! - Please, let Dr Carter examine you.
0:22:06 > 0:22:08I wouldn't want to waste any more of his precious time.
0:22:08 > 0:22:11Please, Dr Carter. He's got muscle weakness,
0:22:11 > 0:22:13and I think he's having vision problems too.
0:22:13 > 0:22:16- Gary, is this right? - My eyes are playing up a bit.
0:22:16 > 0:22:19I'd like to examine you. It'll only take a few minutes.
0:22:19 > 0:22:21I'll make an appointment to see my own doctor tomorrow.
0:22:21 > 0:22:24You will not. You will come inside now.
0:22:24 > 0:22:26OK?
0:22:28 > 0:22:32I see Heston's new best friend has managed to bag himself a consult.
0:22:32 > 0:22:36- Does that man's cheek know no bounds?- He's had a funny turn.
0:22:36 > 0:22:39Probably lack of oxygen,
0:22:39 > 0:22:43forgetting to breathe in between dispensing pearls of wisdom.
0:22:43 > 0:22:46I know he can be annoying but he's a really good boss.
0:22:46 > 0:22:50It actually might be quite serious. A stroke.
0:22:50 > 0:22:52Kate, I'm so sorry. Please, come and sit down.
0:22:56 > 0:22:58Cup of tea?
0:22:58 > 0:23:01- And relax.- That's no good, is it?
0:23:01 > 0:23:04OK. You mentioned a health problem earlier?
0:23:04 > 0:23:06Don't know if you'd call it that exactly.
0:23:06 > 0:23:09I came over all weird playing football with our Liam and his mates.
0:23:09 > 0:23:13- And when was this?- Last Sunday. - Describe your symptoms.
0:23:13 > 0:23:16My eyes were acting up and I couldn't throw in for toffee.
0:23:16 > 0:23:20Had trouble running in a straight line too.
0:23:20 > 0:23:22Don't like to blow my own trumpet
0:23:22 > 0:23:24but I had a trial once with Bolton Wanderers
0:23:24 > 0:23:29and there I was kicking thin air with a bunch of 12-year-olds laughing their socks off.
0:23:29 > 0:23:31Did you see a doctor?
0:23:33 > 0:23:36I was right as rain by Monday so I didn't see much point.
0:23:36 > 0:23:39Right. I think what you suffered was a transient ischemic attack.
0:23:39 > 0:23:43A partial loss of blood and oxygen to part of the brain.
0:23:43 > 0:23:45So I'm having another one of them now?
0:23:45 > 0:23:48- Either that or a fully blown stroke. - A stroke?
0:23:48 > 0:23:52The vision, speech and muscle weakness are classic indicators.
0:23:52 > 0:23:55Must get you seen at the hospital.
0:23:59 > 0:24:01Al, just the man...
0:24:01 > 0:24:05You seem to be getting on well with our new member of staff.
0:24:05 > 0:24:08- She's settling in well? - Yeah, she's all right.
0:24:08 > 0:24:11Good, good. The patients seem to like her.
0:24:11 > 0:24:13If her medical skills are up to scratch,
0:24:13 > 0:24:15- I think we're onto a winner there. - Yeah.
0:24:15 > 0:24:17She has the makings of a great doctor.
0:24:18 > 0:24:20A moment of your time.
0:24:25 > 0:24:27Will he be OK?
0:24:27 > 0:24:29He's getting treatment at an early stage,
0:24:29 > 0:24:32which gives him the best possibility of a recovery.
0:24:32 > 0:24:34You were very good to pick up on the symptoms.
0:24:34 > 0:24:36Have you done a first aid course?
0:24:36 > 0:24:39My grandad had a stroke a few years back.
0:24:39 > 0:24:41By the time he got help, it was too late.
0:24:41 > 0:24:43I was with him a couple of hours before.
0:24:43 > 0:24:45If I'd spotted something was wrong...
0:24:45 > 0:24:48- You mustn't blame yourself. - I did though.
0:24:48 > 0:24:51After that I read up on everything I could find on the symptoms -
0:24:51 > 0:24:54that's how I knew about the rarer ones.
0:24:54 > 0:24:57Well, it's fortunate for Gary that you did. You ready?
0:25:02 > 0:25:06Flaming Norah! You look in a worse state than me!
0:25:06 > 0:25:08- I'm so sorry...- Hey, cheer up.
0:25:08 > 0:25:11I'm the one having a medical...medjical crisis.
0:25:12 > 0:25:15- And nobody's died - yet.- Gary!
0:25:16 > 0:25:18Have you fixed that boiler yet?
0:25:18 > 0:25:21I called the office. They're sending Terry over.
0:25:21 > 0:25:26Thank you. And don't let him give you any stick.
0:25:26 > 0:25:29- I'm coming to the hospital with you! - Oh, no, you're not.
0:25:29 > 0:25:32You're needed here for the big stuff. I'll be testing you.
0:25:32 > 0:25:34- Please!- Man up, Ferris.
0:25:35 > 0:25:38We'll have to go for a few bevvies once my head's sorted.
0:25:38 > 0:25:40You'll have to come as well, Dr Carter.
0:25:40 > 0:25:43I bet you're a single malt man. I know a great bar...
0:25:43 > 0:25:46- The ambulance is here. - Thank you, Karen.
0:25:47 > 0:25:50All right, if you've got any more questions about Niamh's progress,
0:25:50 > 0:25:53I think you should probably speak to Niamh.
0:25:53 > 0:25:56Well, I'll be eliciting her views at the appropriate time.
0:25:56 > 0:25:59- How do you feel about mentoring? - Mentoring?
0:26:00 > 0:26:03It's always tough being the new kid on the block.
0:26:03 > 0:26:07Having an experienced member of staff onside always helps.
0:26:07 > 0:26:10You want me to mentor Niamh?
0:26:10 > 0:26:15It wouldn't be official, but, yes.
0:26:15 > 0:26:17How do you feel about that?
0:26:20 > 0:26:23I feel good. Yeah, let's do it.
0:26:23 > 0:26:28Excellent. I've never seen anybody so happy to take on extra work.
0:26:28 > 0:26:30Unlike me!
0:26:31 > 0:26:34You're not sweet on her, are you?
0:26:35 > 0:26:37- What are you implying?- Nothing.
0:26:37 > 0:26:40No, no, no. Come on, Howard, spit it out before you choke on it.
0:26:40 > 0:26:43I just don't want any more difficulties of the Jas variety...
0:26:43 > 0:26:47You are kidding me! I was cleared of any wrongdoing!
0:26:47 > 0:26:49You'd do well to remember that I saved the day.
0:26:49 > 0:26:51It still got messy.
0:26:51 > 0:26:54- It's about trust.- Trust!
0:26:54 > 0:26:57I am perfectly capable of mentoring a colleague,
0:26:57 > 0:27:01and if you don't trust me then the shortcoming is all yours, Howard!
0:27:07 > 0:27:10- Oh, erm...- I was wondering if I could pick your brains?
0:27:10 > 0:27:14- You're so...- Are you joking? After what happened the last time?
0:27:14 > 0:27:19I have made a list of things that I think we should cover.
0:27:19 > 0:27:21Rob, you're not giving evidence.
0:27:21 > 0:27:24Yes, Daniel, why do you think I'm so stressed?
0:27:24 > 0:27:26I'm sure you'll be marvellous...
0:27:26 > 0:27:29Well, I will, but don't you open that!