0:00:33 > 0:00:35CLOCK TICKS
0:00:43 > 0:00:44SHE STRAINS
0:00:48 > 0:00:50SHE GROANS
0:00:50 > 0:00:51VASE SMASHES
0:00:51 > 0:00:53SHE GASPS
0:00:55 > 0:00:58SHE CRIES OUT
0:01:03 > 0:01:05- HE GASPS - Someone's jumpy.
0:01:05 > 0:01:07I wasn't expecting anyone.
0:01:07 > 0:01:10I think we're the only ones in. House calls today?
0:01:10 > 0:01:12Yes, but I woke early, I thought
0:01:12 > 0:01:14I'd come in and knock off some paperwork.
0:01:14 > 0:01:17Blasted bin men woke me.
0:01:23 > 0:01:27- Hello.- Hi, you must be Josh.- Yes, sorry I...- Claire.
0:01:29 > 0:01:33- I thought Mrs Barker was on today. - She has some kind of stomach bug.
0:01:33 > 0:01:39- Will I do?- Erm, yes. Let me. - Thanks, you don't have to.
0:01:39 > 0:01:42- I'm sure you've got lots of your own prep.- Nothing that can't wait.
0:01:42 > 0:01:44Sorry!
0:02:03 > 0:02:07Hello, hello... VOICE DISTORTS
0:02:07 > 0:02:11Hello. Hello! SHE LAUGHS
0:02:12 > 0:02:15ROBOTIC VOICE I am a lonely robot...in the Mill!
0:02:15 > 0:02:20I am your father... I am a lonely robot.
0:02:20 > 0:02:23Nobody wants to play with me.
0:02:23 > 0:02:26SHE LAUGHS
0:02:26 > 0:02:32Call me! Signing off. Roger that.
0:02:37 > 0:02:40Stop it. Stop it.
0:02:42 > 0:02:44She's out of your league, mate.
0:02:47 > 0:02:49DOORBELL RINGS
0:03:06 > 0:03:07HE RINGS THE DOORBELL
0:03:07 > 0:03:09FRYING PAN SIZZLES
0:03:09 > 0:03:12- MUSIC PLAYS IN THE BACKGROUND - Is table three ready?
0:03:12 > 0:03:13The scrambled eggs?
0:03:13 > 0:03:16She's in a hurry, not that she mentioned it when she ordered.
0:03:16 > 0:03:19Nearly there. Holding for bacon.
0:03:19 > 0:03:24- And, oh, thank you, some black pepper.- Lovely.
0:03:25 > 0:03:28One moment... Greenery.
0:03:28 > 0:03:32- OK.- Very cheffy... Might even earn me a tip!
0:03:32 > 0:03:35- Which you'd then share with the kitchen?- Of course!
0:03:35 > 0:03:38- We're on the same team, aren't we? - Mrs Tembe!
0:03:38 > 0:03:41- Hello.- Hello.- Excuse me.
0:03:42 > 0:03:47- I have come to lend a hand. - Oh? I thought I was doing OK.
0:03:47 > 0:03:49You are, the vicar has been singing your praises.
0:03:49 > 0:03:54She's very impressed that you are so hard working and professional.
0:03:54 > 0:03:59- So, where do I start?- You don't have to help out.- But I want to.
0:03:59 > 0:04:02Really. I've got everything under control.
0:04:02 > 0:04:05I will not interfere with your cooking, or your customers.
0:04:05 > 0:04:08I will just do the dishes.
0:04:08 > 0:04:11Surely you've got better things to do than wash dishes?
0:04:11 > 0:04:16- Actually, Mr Robson, I do not.- Oh.
0:04:16 > 0:04:17So, where is my apron?
0:04:19 > 0:04:22I'm so sorry I'm late. I meant to be here before you.
0:04:22 > 0:04:26- You're from The Mill?- Yes. Dr Carter.- Ariana Richards.
0:04:26 > 0:04:28I thought I was seeing Jane Richards?
0:04:28 > 0:04:30You are, but I made the appointment.
0:04:30 > 0:04:33I was going to say, you don't look bedridden with a fever of 40.
0:04:33 > 0:04:36No, and neither will my mother.
0:04:36 > 0:04:39I'm sorry, I've brought you here under false pretences.
0:04:39 > 0:04:41Mum's got a terrible rash on her hands,
0:04:41 > 0:04:44she was going to come to The Mill to have it checked out,
0:04:44 > 0:04:47but I wanted you to see the state of the house.
0:04:47 > 0:04:51- She's a hoarder. - Yes, I saw through the letter box.
0:04:51 > 0:04:54The rash, I'm sure it's dust mites, or vermin.
0:04:54 > 0:04:56I didn't want Mum to just buy a cream
0:04:56 > 0:05:00and pretend it was OK to carry on living like this.
0:05:00 > 0:05:04Well, the rash I can deal with, not sure about the habits of a lifetime.
0:05:04 > 0:05:08I know, I'm not expecting miracles, but I thought, another voice,
0:05:08 > 0:05:10an outsider's perspective, you know...
0:05:10 > 0:05:12I'll do my best. But, I don't think she's at home.
0:05:12 > 0:05:15- I've rung a number of times. - Oh, she's home.
0:05:15 > 0:05:17Mum's got "doorbell dread".
0:05:17 > 0:05:19She never opens up to anyone, not since I was at primary school,
0:05:19 > 0:05:21she's too embarrassed.
0:05:21 > 0:05:25- No-one visits?- No, I make her come to mine.
0:05:32 > 0:05:35I'm sorry, I can't come in.
0:05:35 > 0:05:38- What?- I haven't stepped foot inside for five years.
0:05:38 > 0:05:43But I can't just go in, she'll think I'm an intruder.
0:05:46 > 0:05:47Mum!
0:05:48 > 0:05:52Mum, can you come out? I've got a Dr Carter here to see you?
0:05:53 > 0:05:54Mum?!
0:05:56 > 0:05:57I'm sorry.
0:05:57 > 0:05:59I know this is really strange, it's just
0:05:59 > 0:06:02I had to stop coming inside, it was ruining our relationship.
0:06:02 > 0:06:04But she IS here.
0:06:04 > 0:06:07She didn't invite me. I can't just wander in.
0:06:09 > 0:06:11No, I guess not.
0:06:11 > 0:06:16Right, OK. Mum...?
0:06:20 > 0:06:26Mum, I've brought a doctor from The Mill to come and see you. Mum?
0:06:29 > 0:06:30Mum?!
0:06:39 > 0:06:43- Table eight looks very impatient. - Table eight?- The one by the window.
0:06:45 > 0:06:48I don't seem to have a docket.
0:06:48 > 0:06:52- I will go and ask them what they ordered?- No!
0:06:52 > 0:06:56Claire, do you know what table eight ordered? I don't have a docket.
0:06:56 > 0:06:59- That's because they haven't ordered yet.- Oh?
0:06:59 > 0:07:03- They're waiting for a friend. - I'll butt out.- You're all right.
0:07:03 > 0:07:05- Table four.- Thanks.
0:07:19 > 0:07:21SCREAMING
0:07:21 > 0:07:24What is it?
0:07:24 > 0:07:27These are my dad's ashes. They're everywhere.
0:07:28 > 0:07:31- She must have been on the ladder. - Right.
0:07:31 > 0:07:35- How awful, to be covered with... - Oh, my God, yes, the poor thing.
0:07:35 > 0:07:41- She must have been horrified.- No wonder she's not here. Where is she?
0:07:41 > 0:07:43I'll ring my brother, maybe she's there.
0:07:43 > 0:07:46I'm sorry, but I'd better get onto this.
0:07:46 > 0:07:49- Yes, I should be getting along. - Hi, Martin? Is Mum there?
0:07:51 > 0:07:53Have you heard from her? OK, hold on.
0:07:53 > 0:07:56I'll call you when I find her, you'll come back out?
0:07:56 > 0:07:59Maybe you could bring her to The Mill, now that I've seen the house.
0:07:59 > 0:08:03OK. Martin, Mum's missing. Yes, I'm sure.
0:08:03 > 0:08:08Well, I'm inside now and she's not here!
0:08:08 > 0:08:11Yeah, it's not a problem. Come on over.
0:08:11 > 0:08:13I'll get your details up on the system.
0:08:17 > 0:08:18- KNOCK ON THE DOOR - Hello.
0:08:18 > 0:08:20So, you've got him on the maximal dose
0:08:20 > 0:08:23and he's still feeling light-headed?
0:08:23 > 0:08:26Yep, with ankle swelling and a lowish BP.
0:08:26 > 0:08:28- Have you considered spironolactone? - Hmm?
0:08:28 > 0:08:32You could drop the other dosage, if you're worried about blood pressure?
0:08:32 > 0:08:34Let's see.
0:08:34 > 0:08:38He's on 120mg. Yeah, I could lower that.
0:08:40 > 0:08:42Erm, yeah... He could always be a candidate
0:08:42 > 0:08:46for synchronisation therapy, couldn't he?
0:08:46 > 0:08:51- You're pretty nifty with that knife. - He is.
0:08:51 > 0:08:54I have to wear goggles when I chop onions or I cry like a river.
0:08:54 > 0:08:58Remember, Mr Robson, when I taught you how to make chicken stew?
0:08:58 > 0:09:02There are even more onions in the Seswaa I promised to show you.
0:09:02 > 0:09:06- Seswaa?- It's a traditional dish from Botswana.
0:09:06 > 0:09:09My mother was most particular about showing me the correct
0:09:09 > 0:09:12technique, it is all in the shredding and salting of the meat.
0:09:12 > 0:09:15I wish I had some old family recipes to hand down to my kids,
0:09:15 > 0:09:19I'm hopeless, I tried to make pizza from scratch last weekend
0:09:19 > 0:09:23and the dough didn't rise at all, it was like eating cardboard!
0:09:23 > 0:09:25I could teach you as well.
0:09:25 > 0:09:29Oh, thanks, but my kids won't eat anything spicy.
0:09:29 > 0:09:34- The food of Southern Africa is generally very mild.- Oh.
0:09:38 > 0:09:39SHE MOUTHS
0:09:46 > 0:09:48All right! Steady on.
0:09:48 > 0:09:52- Oh, I've done that already, haven't I?- Yeah. Therein madness lies.
0:09:54 > 0:09:59I went to the most awful house this morning, a hoarder's.
0:09:59 > 0:10:01Rather you than me.
0:10:01 > 0:10:05The poor woman had covered herself in her late husband's ashes.
0:10:05 > 0:10:08I'd have to shower for a week to get over that.
0:10:08 > 0:10:11Of course. Excuse me.
0:10:13 > 0:10:16I reported her missing, but there's not much they'll do for 48 hours.
0:10:16 > 0:10:20- I'm sure she'll turn up soon. - Did you ring the hospitals?- I will.
0:10:20 > 0:10:25- You will? What have you been doing? Martin, where are you?- I'm at Mum's.
0:10:25 > 0:10:28- Why? I told you she's not there! - I know.
0:10:28 > 0:10:31- A mate of mine works for a company that delivers skips.- What?!
0:10:31 > 0:10:36- I've had a skip delivered.- Martin! You can't do that!- Well, I am.
0:10:36 > 0:10:39The skip's here and I'm going to get stuck into it before she gets back.
0:10:39 > 0:10:41Thanks, mate, that's perfect.
0:10:41 > 0:10:44Martin, don't move anything yet. I've got a call waiting, hold on!
0:10:46 > 0:10:49- Hello?- Hello, it's Dr Carter here. - Oh, hello.
0:10:49 > 0:10:50It just occurred to me
0:10:50 > 0:10:54that your mother's first instinct may have been to wash, now when
0:10:54 > 0:10:57I was there earlier I noticed that there was a lot of junk in the bath.
0:10:57 > 0:11:00How does she normally clean herself?
0:11:00 > 0:11:06I think she just washes herself in the sink, but, yes, of course...
0:11:06 > 0:11:10Is there a hotel or B&B nearby? She might have found a shower and...
0:11:10 > 0:11:16I know where she is. Thank you so much! Martin?
0:11:17 > 0:11:18URGH!
0:11:23 > 0:11:24What are you reading?
0:11:24 > 0:11:31- Cephalopods. Octopuses.- I thought it was octopi?- Apparently not.
0:11:31 > 0:11:34They always gave me the creeps. Too many arms.
0:11:34 > 0:11:37Slimy, the thought of them touching my leg, urgh.
0:11:37 > 0:11:41They're pretty amazing, they have really complex visual systems
0:11:41 > 0:11:44that allow them to directly mimic what they see.
0:11:44 > 0:11:48So, like, when we hear a sound, like a birdsong, we can mimic it,
0:11:48 > 0:11:51say by whistling, but when we see something, we have to paint it,
0:11:51 > 0:11:54or draw it, or find a word to describe it.
0:11:54 > 0:11:57When they see a pattern on a rock, they can reproduce that
0:11:57 > 0:12:00pattern on their skin, that's how they camouflage themselves in coral.
0:12:02 > 0:12:05It's like me seeing a tattoo, and thinking it onto my skin.
0:12:05 > 0:12:07That's pretty out there.
0:12:07 > 0:12:09Actually, it's one of the most important concepts
0:12:09 > 0:12:11influencing the development of virtual reality,
0:12:11 > 0:12:15it's what Jaron Lanier calls post-symbolic communication.
0:12:15 > 0:12:17- Lanier?- He's an internet guru.
0:12:22 > 0:12:23Yeah, still don't like the arms though.
0:12:23 > 0:12:27Bit slimy, touching me, holding me.
0:12:32 > 0:12:33Heaven forbid.
0:12:42 > 0:12:44Hello.
0:12:50 > 0:12:52Mum!
0:12:52 > 0:12:55Look at your arms, they're much worse than I thought!
0:13:00 > 0:13:02DONNA SUMMER PLAYS IN THE BACKGROUND
0:13:02 > 0:13:04# She works hard for the money... #
0:13:04 > 0:13:07- How far off is table nine? - Just here. Almost.
0:13:09 > 0:13:12# She works hard for the money
0:13:12 > 0:13:13# So hard for it, honey... #
0:13:13 > 0:13:17I love this song, I played her greatest hits
0:13:17 > 0:13:19for days when she died.
0:13:19 > 0:13:22- Is this your music?- Yeah. It's an old favourite.
0:13:22 > 0:13:25Mr Robson has a real ear for all music.
0:13:27 > 0:13:29Takes me back.
0:13:29 > 0:13:32Did you know she became a Christian in the '80s?
0:13:32 > 0:13:33I thought she already was.
0:13:33 > 0:13:36- Didn't she grow up singing in church choirs?- She did,
0:13:36 > 0:13:39but then she went off the rails. Drugs, rock'n'roll, divorce.
0:13:39 > 0:13:44I think being born again was a way of finding her own path.
0:13:44 > 0:13:47My parents were really strict in their beliefs and it sent me
0:13:47 > 0:13:51running, I had to find my own way back to the church.
0:13:51 > 0:13:52Me too.
0:13:52 > 0:13:56It's better that way, makes you less of a follower, more of a believer.
0:13:56 > 0:13:57Yeah.
0:13:57 > 0:13:59# She works hard for her money
0:13:59 > 0:14:01# So you better treat her right. #
0:14:04 > 0:14:06OK, thank you.
0:14:08 > 0:14:11Dr Carter will see you as soon as surgery opens, at four.
0:14:11 > 0:14:14- Was he the doctor who came this morning?- Yes.
0:14:14 > 0:14:17So, he's seen the house?
0:14:17 > 0:14:22I can't go back there, not until... I didn't even want to leave
0:14:22 > 0:14:28the pool, I've probably swum the length of the Channel this morning.
0:14:28 > 0:14:33You don't have to, you can stay with me until we get it cleaned up.
0:14:33 > 0:14:35The ash, it got everywhere.
0:14:37 > 0:14:39It's too much for me.
0:14:39 > 0:14:46- We could get cleaners in? Or a professional team of...- No!- But...?
0:14:46 > 0:14:50All that swimming, you must be starving, let's get some lunch.
0:14:50 > 0:14:52Good idea.
0:14:52 > 0:14:56- Are these the clothes that are covered in him?- Yes.
0:15:00 > 0:15:02- NO!- Yes!
0:15:02 > 0:15:07You can't take them to a restaurant. They're human remains!
0:15:07 > 0:15:08No-one will know.
0:15:12 > 0:15:15That's me for the day, I'm off to pick up the kids.
0:15:15 > 0:15:22- Do you think they'd eat this?- Wow. You bet. You made this?
0:15:22 > 0:15:27- It didn't take long. - It looks amazing.
0:15:27 > 0:15:30I've hid some veg under the cheese, for a bit of nutrition.
0:15:30 > 0:15:34Well disguised, they'll demolish that before they notice.
0:15:34 > 0:15:36How did you get your dough to rise like that?
0:15:36 > 0:15:39Ice-water trick, it's all in the kneading. You can't just knock
0:15:39 > 0:15:43it about, you have to massage the dough, persuade it to rise properly.
0:15:43 > 0:15:45Sounds very technical.
0:15:45 > 0:15:49Not really, I'll show you next week, we're rostered on together then.
0:15:49 > 0:15:50We are.
0:15:53 > 0:15:55This is quite serious.
0:15:55 > 0:15:58Normally you see scabies in a crowded house
0:15:58 > 0:16:00because you need skin to skin contact
0:16:00 > 0:16:02for the contagion to take effect.
0:16:02 > 0:16:06The mites don't jump, they don't fly. Luckily, they don't swim.
0:16:06 > 0:16:09It didn't even occur to me that I was contagious, I'd never
0:16:09 > 0:16:12have gone in the pool if it had. Should we ring the pool?
0:16:12 > 0:16:15I wouldn't worry, because they're unlikely to emerge through
0:16:15 > 0:16:18wet skin, and if they did, the chlorine would kill them.
0:16:18 > 0:16:20I wonder how I got them?
0:16:20 > 0:16:22Come on, Mum, you're always going through people's rubbish.
0:16:22 > 0:16:26You probably found some towels or a blanket that carried them.
0:16:26 > 0:16:27That is a possible source.
0:16:27 > 0:16:29It's important you don't re-infect yourself,
0:16:29 > 0:16:33so the towels, duvets, bed linen needs to be
0:16:33 > 0:16:37washed at at least 50 degrees, or better still, throw them out.
0:16:37 > 0:16:39I know this sounds harsh,
0:16:39 > 0:16:44- but your house is a health hazard.- I know!
0:16:44 > 0:16:48It feels as if it's ganging up on me. The house, I mean.
0:16:48 > 0:16:50That sounds crazy, doesn't it?
0:16:50 > 0:16:56It's as if all the things I've saved and protected are crowding me out,
0:16:56 > 0:16:59taking over and not leaving any room,
0:16:59 > 0:17:01it's as if they've got a life of their own.
0:17:01 > 0:17:07- Mum, you're imagining things.- You feel that the house is your enemy?
0:17:08 > 0:17:12That's it, that's exactly it.
0:17:12 > 0:17:17- If it's the enemy, let's just throw it all out!- It's not that simple.
0:17:17 > 0:17:21- It is, Martin's there now with a skip.- What?!
0:17:21 > 0:17:25He's just making a start, he knows what's important.
0:17:25 > 0:17:27- Everything's important.- Mum!
0:17:33 > 0:17:36- You must be careful.- Of what?
0:17:36 > 0:17:38Sharp knives? Boiling kettles?
0:17:38 > 0:17:40You know what I am talking about.
0:17:42 > 0:17:47- You're getting very friendly with Miss Hill.- Yes, I like her.
0:17:47 > 0:17:53- She may think that you are flirting with her.- And what if I was?
0:17:53 > 0:17:58- Mr Robson, you are not ready for a relationship.- Says who?
0:18:18 > 0:18:20Mum? Mum!
0:18:22 > 0:18:24Mum?
0:18:24 > 0:18:25MUM!
0:18:27 > 0:18:30- Let me in!- Don't tell me she's inside?- She's bolted it.
0:18:30 > 0:18:32Why did you let her in?
0:18:32 > 0:18:34I didn't, she slipped in when I was at the skip!
0:18:34 > 0:18:36- I told you to look out for her, that's why I rang!- I know!
0:18:36 > 0:18:41- It's my fault, OK? Mum! - You can't force your way in!
0:18:41 > 0:18:43The house is a pigsty, I wouldn't let my dog live here!
0:18:43 > 0:18:47I know it's disgusting, but breaking down the door's not going to help.
0:18:47 > 0:18:49Dr Carter's going to try and talk to her.
0:18:49 > 0:18:51Talk, talk, talk!
0:18:56 > 0:18:58HE RINGS THE DOOR BELL
0:19:00 > 0:19:05Mrs Richards, it's Dr Carter. Can you open up for me, please?
0:19:14 > 0:19:18Dr Carter, I'm sorry you've been dragged into this,
0:19:18 > 0:19:21but I'd really rather you all left now.
0:19:21 > 0:19:24I want to make sure you know how to access help.
0:19:24 > 0:19:29I'm fully aware of the services available to hoarders, thank you.
0:19:29 > 0:19:32Please don't lock yourself away alone,
0:19:32 > 0:19:34after what happened this morning.
0:19:34 > 0:19:37I'd like to talk to you about your house, and what can be done.
0:19:37 > 0:19:40So may I come in, please?
0:19:55 > 0:19:59Well, bye, Mrs Tembe, I'll see you soon.
0:19:59 > 0:20:03There's a photography exhibition opening next weekend,
0:20:03 > 0:20:06perhaps we could go together?
0:20:06 > 0:20:10We'll need to talk before you see Miss Hill next week.
0:20:12 > 0:20:13Why are you so against this?
0:20:14 > 0:20:17You're the one pushing me to get out there, find a job,
0:20:17 > 0:20:20make friends, have a normal life.
0:20:20 > 0:20:27- Doesn't that include a relationship? - Maybe, one day.- Why not now?
0:20:27 > 0:20:31- It's too soon. She is not right for you.- How do you know?
0:20:31 > 0:20:35She does not know what she's heading into, she does not know...
0:20:35 > 0:20:38This does not concern you, Mrs Tembe.
0:20:40 > 0:20:42It's got nothing to do with you.
0:20:52 > 0:20:53SHE HOOVERS
0:20:58 > 0:21:04Oh! It's no good! I can't get it all up. Not with everything in here.
0:21:08 > 0:21:13- It's really bad, isn't it?- Your children say it's got worse.- Yes.
0:21:13 > 0:21:17Yeah. Since Grant died.
0:21:21 > 0:21:25- Grief can be a trigger for an escalation.- I know.
0:21:25 > 0:21:28I'm fully aware of my condition, thank you, I've Googled it to death.
0:21:28 > 0:21:32Have you tried any therapies?
0:21:32 > 0:21:36Some. Unsuccessfully.
0:21:36 > 0:21:40I made some progress when Ariana refused to visit,
0:21:40 > 0:21:47but then that was the year that Grant died and I just gave up.
0:21:47 > 0:21:49Could you hold that?
0:21:59 > 0:22:04I tried to sort things, but everything triggers a memory.
0:22:04 > 0:22:08I think that's why it's worse since Grant died.
0:22:10 > 0:22:14I can't let go of him, and so it seems I can't let go of anything.
0:22:17 > 0:22:21You could let your children decide what matters.
0:22:21 > 0:22:25No-one has the right to decide what memories matter to me!
0:22:25 > 0:22:32- But your memories are inside you. - I know, but it's the connection.
0:22:32 > 0:22:34The things don't matter,
0:22:34 > 0:22:37if you had nothing, your memories would still survive!
0:22:44 > 0:22:47When the ashes fell on me,
0:22:47 > 0:22:52all I felt was horror, repulsion.
0:22:54 > 0:23:02I just wanted them off me. There's nothing of Grant in these ashes.
0:23:04 > 0:23:09There's no connection with who he was, it's all in my head.
0:23:14 > 0:23:16After all these years of keeping them...
0:23:25 > 0:23:29I feel like I could throw them away.
0:23:32 > 0:23:34Maybe scattering the ashes would help?
0:23:48 > 0:23:51No documents, no books, no photos.
0:23:53 > 0:23:55Can you drive me to Baron Hill?
0:23:55 > 0:24:02- Really? Martin, you should come. - No, you two go...
0:24:02 > 0:24:04I'll get started here.
0:24:04 > 0:24:06I've said my goodbyes.
0:24:08 > 0:24:12Mum. let's get in the car, drive to Baron Hill.
0:24:12 > 0:24:17You have to trust them, it's part of their history too.
0:24:17 > 0:24:21- Thank you, Dr Carter.- Thanks.
0:24:21 > 0:24:23So it's really OK to keep clearing out then?
0:24:23 > 0:24:25I think so.
0:24:25 > 0:24:29She's made her decision, best not to make her go over it again.
0:24:29 > 0:24:33Right, well, I've got my work cut out for me. Thanks for your help.
0:24:33 > 0:24:35My pleasure. Good luck.
0:24:58 > 0:25:01It's what he wanted.
0:25:01 > 0:25:02It is.
0:25:04 > 0:25:06It's now or never.
0:25:43 > 0:25:47THEY LAUGH
0:25:54 > 0:25:56Hello, back again?
0:25:56 > 0:25:58Yes. I didn't get my paperwork done this morning.
0:25:58 > 0:26:01You're not going to do it now, are you?!
0:26:05 > 0:26:09- Good night!- You too! Safe home.
0:26:21 > 0:26:24- ROBOTIC VOICE - Good night.
0:26:28 > 0:26:31I'm a lonely robot too!
0:26:38 > 0:26:41None of us will say one word to you ever again.
0:26:41 > 0:26:44- It's like they're scared.- That lot?!
0:26:44 > 0:26:47They're usually the ones doing the scaring.
0:26:47 > 0:26:48Chloe, no!
0:26:48 > 0:26:52- No-one is going anywhere until I get the truth.- You can't touch me.
0:26:52 > 0:26:56- That's assault.- How DARE you force my daughter to be examined.
0:26:56 > 0:26:58I'm going to report you to the NHS!