0:00:28 > 0:00:31- You're looking perkier this morning.- Really?
0:00:31 > 0:00:33Yeah, definitely got more colour.
0:00:33 > 0:00:35- Typical.- Well, that's a good thing, isn't it?
0:00:35 > 0:00:37Not just when I got in with a new doctor,
0:00:37 > 0:00:41and how stressful is that, trying to arrange an appointment around work?
0:00:41 > 0:00:44Now I know how our patients feel.
0:00:44 > 0:00:46Until you've walked a mile in someone else's shoes...
0:00:46 > 0:00:47Which practice did you go with?
0:00:47 > 0:00:51Rose Walk in the end. They were the only one... What?
0:00:51 > 0:00:54Just nurse's gossip. I'm sure it'll be fine.
0:00:55 > 0:00:57No, you're right, I am feeling much better.
0:01:01 > 0:01:03MUSIC: Firework by Katy Perry
0:01:03 > 0:01:05- SHE SINGS ALONG WITH THE RADIO: - # Shoot across the sky
0:01:05 > 0:01:09# Baby you're a firework
0:01:09 > 0:01:13# Come on let your colours burst
0:01:13 > 0:01:16# Make them go Oh oh oh
0:01:16 > 0:01:20- # Shoot across... - Today!
0:01:20 > 0:01:21- What?- The class.
0:01:22 > 0:01:25Tomorrow, silly.
0:01:25 > 0:01:27# Boom boom boom. #
0:01:27 > 0:01:29The calendar's wrong.
0:01:30 > 0:01:32What? No.
0:01:34 > 0:01:39What if it puts people off who really need, you know, antibiotics?
0:01:39 > 0:01:41It's just a conversation starter, you know?
0:01:41 > 0:01:43What's that about, they say,
0:01:43 > 0:01:45and you tell them how easy it is to sign up online.
0:01:45 > 0:01:49Just a few clicks, Mrs Smith, and then they can have a certificate all of their very own.
0:01:49 > 0:01:52But aren't there some conditions that get worse if they're not treated?
0:01:52 > 0:01:57Yes. My neighbour Ethel, she suffers terribly with her allergic rhinitis
0:01:57 > 0:01:58and her GP wouldn't give her antibiotics,
0:01:58 > 0:02:00so she ended up buying them online.
0:02:00 > 0:02:03You can't even treat allergic rhinitis with antibiotics
0:02:03 > 0:02:06and in any case, of course, I would never advocate that...
0:02:06 > 0:02:08Mrs Tembe. HE LAUGHS
0:02:08 > 0:02:10- It came to me last night.- What did?
0:02:10 > 0:02:13I always find my best ideas float to the surface last thing.
0:02:13 > 0:02:15What floated to the surface?
0:02:15 > 0:02:17Oh, yeah, my idea.
0:02:17 > 0:02:19E-mailing the whole patient database and asking them to become
0:02:19 > 0:02:22Antibiotic Guardians.
0:02:22 > 0:02:24E-mail the whole...
0:02:24 > 0:02:26I got it, I got it. HE LAUGHS
0:02:29 > 0:02:30Thank you.
0:02:30 > 0:02:34- Dr Vere. - DR VERE CHUCKLES
0:02:34 > 0:02:37Dr Vere, as much as I applaud your commitment...
0:02:37 > 0:02:39DR VERE LAUGHS AGAIN Crosswords!
0:02:39 > 0:02:43..I cannot sanction unsolicited e-mails to all our patients.
0:02:43 > 0:02:46- Surely in this case... - No-one likes to be spammed.
0:02:46 > 0:02:48Too much Viagra and PPI.
0:02:48 > 0:02:51- Yeah, but this isn't strictly... - No.
0:02:51 > 0:02:54Naturally, we will support you in all your other efforts
0:02:54 > 0:02:57and if you need any help, please just ask.
0:02:57 > 0:03:01Thank you, Mrs Tembe, that would be...
0:03:01 > 0:03:02..be really helpful.
0:03:05 > 0:03:07'You've got yourself muddled again.'
0:03:07 > 0:03:10- Jase found the letter. - 'What letter?'
0:03:10 > 0:03:12- From the hospital. - Not enough for the taxi.
0:03:12 > 0:03:15Please, Mum, it's really important.
0:03:15 > 0:03:17No, no, no, I'm about to start work, love.
0:03:17 > 0:03:19If we're not there, we'll get into trouble.
0:03:19 > 0:03:22Look, just calm yourself down, it's a mix-up.
0:03:22 > 0:03:23Mel?
0:03:23 > 0:03:25Mel, I don't want you going off on...
0:03:25 > 0:03:26Bus, then.
0:03:28 > 0:03:30Two buses - we won't make it.
0:03:30 > 0:03:31We'll have to. Come on.
0:03:33 > 0:03:35Let's get your coat on. There we are.
0:03:37 > 0:03:39Oh, the bag!
0:03:39 > 0:03:40We'll miss the bus!
0:03:44 > 0:03:47They do say that blue is calming.
0:03:47 > 0:03:49I was thinking more of a statement colour.
0:03:49 > 0:03:52Yeah, but red for danger.
0:03:52 > 0:03:53Is it too aggressive?
0:03:53 > 0:03:55Well, it's a bit...
0:03:55 > 0:03:58- ..snappy, perhaps.- Really?
0:03:58 > 0:04:00- Al?- What?
0:04:00 > 0:04:03For the awareness display, is red too aggressive?
0:04:03 > 0:04:05Mate, you are wasting your time.
0:04:05 > 0:04:07No campaign - even if it is a red one -
0:04:07 > 0:04:10is going to make the slightest dent on the superbugs of the future.
0:04:10 > 0:04:12Yeah, but if everyone took that stance...
0:04:12 > 0:04:14Sidney, just resign yourself to the fact that this
0:04:14 > 0:04:16form of the human race is ultimately doomed.
0:04:16 > 0:04:18Oh, Dr Haskey.
0:04:20 > 0:04:24Perhaps, yeah, after all, the-the blue, yeah.
0:04:24 > 0:04:25Bursting Sid's bubble again?
0:04:25 > 0:04:28Just letting a little bit of air out.
0:04:28 > 0:04:32Having said that, I'm not completely against his awareness dealie.
0:04:32 > 0:04:34Oh, not completely?
0:04:34 > 0:04:36Well, if it cuts back on the timewasters,
0:04:36 > 0:04:39- then he can put balloons wherever he likes.- Timewasters?
0:04:39 > 0:04:42Yes, Valerie, timewasters. The, er, worried well.
0:04:42 > 0:04:45If someone comes to see me with a tickly cough, I send them
0:04:45 > 0:04:47straight to a pharmacist. I've got better things to do.
0:04:47 > 0:04:50Harsh. Although some of them do just want a chat,
0:04:50 > 0:04:52which isn't actually fair on those who are actually sick.
0:04:52 > 0:04:54Exactamundo.
0:04:58 > 0:05:01Miss Pitman. Now, I know that we agreed that you would have
0:05:01 > 0:05:03- a couple of hours off...- Yes.
0:05:03 > 0:05:06..but I need these reports typed up before tomorrow.
0:05:06 > 0:05:07- Well...- Excuse me.
0:05:07 > 0:05:11There are a lot of distractions today,
0:05:11 > 0:05:13so, please, if you could postpone your plans...
0:05:15 > 0:05:19Of course. Mrs Tembe, if I'm needed here then I mustn't desert my post.
0:05:19 > 0:05:20Thank you, Miss Pitman.
0:05:20 > 0:05:23- It's a matter of priorities, Mrs Tembe.- Indeed.
0:05:30 > 0:05:33It's gone. I made us late.
0:05:33 > 0:05:35Please, could you help us, by...
0:05:35 > 0:05:37If we're not there...
0:05:37 > 0:05:39It'll be-it'll be all right, Mel.
0:05:44 > 0:05:46PHONE RINGS
0:05:49 > 0:05:50Hello?
0:05:50 > 0:05:52Hello, it's Jason. We didn't forget.
0:05:52 > 0:05:54Hello, Jason.
0:05:54 > 0:05:56Are you all right?
0:05:56 > 0:05:58We don't know when's the next bus.
0:05:58 > 0:06:00Is Mel with you?
0:06:00 > 0:06:02Yes. There's been a mix-up.
0:06:02 > 0:06:03We're trying to get to class.
0:06:03 > 0:06:05'Don't be cross.'
0:06:05 > 0:06:07Jason, no-one's cross with you.
0:06:07 > 0:06:09Just tell me exactly where you are.
0:06:09 > 0:06:12Fountain Road, number 38 bus stop,
0:06:12 > 0:06:14near the chippy across the road.
0:06:14 > 0:06:15Yeah, I know it.
0:06:15 > 0:06:17Right, I'm going to be about 15 minutes.
0:06:17 > 0:06:19You stay there, OK?
0:06:20 > 0:06:23She's coming. Thanks, Ruhma. Bye.
0:06:23 > 0:06:24OK, bye.
0:06:26 > 0:06:28We're going to make it.
0:06:30 > 0:06:32DOORBELL RINGS
0:06:38 > 0:06:40Amelia.
0:06:40 > 0:06:41Come in.
0:06:41 > 0:06:43Oh, I don't want to disturb.
0:06:43 > 0:06:45No, you're not at all. Please come in.
0:06:45 > 0:06:46This won't take long.
0:06:49 > 0:06:51Well, look, come-come through.
0:06:53 > 0:06:56- Bump was on the wrong day. - What bump?
0:06:56 > 0:06:57On the calendar.
0:06:57 > 0:06:58But we found the letter.
0:06:58 > 0:07:00Getting good with his reading.
0:07:00 > 0:07:02I couldn't read the buses.
0:07:02 > 0:07:05No-one can read the bus timetables.
0:07:05 > 0:07:09- You did the right thing by calling me.- Thanks.- Come on.- Right.
0:07:09 > 0:07:14I'm sure I've got some biscuits here somewhere.
0:07:14 > 0:07:16I'm not really on top of the household at the moment.
0:07:16 > 0:07:19You know when some things just seem so unimportant. Oh!
0:07:19 > 0:07:20I can imagine.
0:07:20 > 0:07:22Here they are.
0:07:23 > 0:07:25And they're even in date.
0:07:25 > 0:07:27Oh, please don't bother.
0:07:27 > 0:07:29I'm afraid they're only plain.
0:07:29 > 0:07:30Not for me, thanks.
0:07:33 > 0:07:34Right.
0:07:37 > 0:07:40- Amelia.- Emma.
0:07:40 > 0:07:43I'm sorry, I was just going to say,
0:07:43 > 0:07:46I'm really glad that you've reconsidered.
0:07:46 > 0:07:47Reconsidered?
0:07:47 > 0:07:49Yes, your inheritance.
0:07:49 > 0:07:51Oh, no, I haven't changed my mind about that.
0:07:51 > 0:07:53Oh.
0:07:53 > 0:07:56No. I came to ask...
0:07:56 > 0:08:00Well, I'm here because I'd like to spend some time in Howard's house.
0:08:04 > 0:08:06There will be crying, yes,
0:08:06 > 0:08:08but there's nothing wrong with that.
0:08:08 > 0:08:10Your baby is communicating with you.
0:08:11 > 0:08:15So if you've changed its nappy, fed it and it is still crying,
0:08:15 > 0:08:18what you might try and do is... Sorry, Mel?
0:08:18 > 0:08:21- It might want some cuddling or some jiggling...- Yeah, absolutely.
0:08:21 > 0:08:24- ..because of being in here. - Yeah, that's right.
0:08:24 > 0:08:27Hiya, Bev. Do you want to just come in?
0:08:27 > 0:08:29- Sorry.- That's all right.
0:08:29 > 0:08:31Erm, excuse me.
0:08:32 > 0:08:34Careful.
0:08:35 > 0:08:36There we are.
0:08:36 > 0:08:39I've been worried sick. I cancelled my shift and all.
0:08:39 > 0:08:42- Sorry.- Didn't answer your phone, did you?- Are you all right, Bev?
0:08:42 > 0:08:43- Yes, thank you.- OK.
0:08:43 > 0:08:47So we've been discussing the first few hours and weeks
0:08:47 > 0:08:49when a baby arrives home.
0:08:49 > 0:08:51And now, as promised, we are going to talk about
0:08:51 > 0:08:54- the famous... - SHE MIMICS TRUMPET FANFARE
0:08:54 > 0:08:55..hospital bag.
0:08:55 > 0:08:59Please do not worry about what you pack, OK.
0:08:59 > 0:09:02If you've got your bags, let's go get them.
0:09:02 > 0:09:03The calendar was wrong.
0:09:03 > 0:09:05I told you not to mess with it.
0:09:05 > 0:09:08Well, look, it's worked out cos I'm here now.
0:09:08 > 0:09:10Great, let's get them open, see what you've got.
0:09:10 > 0:09:12Did you remember to pack the nightie I bought you?
0:09:12 > 0:09:15- Here.- And the slippers?
0:09:15 > 0:09:17Sanitary towels, excellent.
0:09:17 > 0:09:19You'll need lots of those.
0:09:19 > 0:09:23Yeah, Lola, sometimes a woman needs big pants.
0:09:23 > 0:09:26Personally, I wear my pants up to here.
0:09:26 > 0:09:28I'm not even joking. I call them granny pants.
0:09:28 > 0:09:29Mel?
0:09:29 > 0:09:32You forgot, didn't you, love? Not to worry.
0:09:32 > 0:09:35Slippers are very good, hospital floor, not so good.
0:09:35 > 0:09:37It's what makes you feel comfortable, OK?
0:09:37 > 0:09:39So it is your choice.
0:09:39 > 0:09:40And if you forget something,
0:09:40 > 0:09:43don't worry because you can always fetch it later.
0:09:46 > 0:09:49I didn't want to think about this ever again, frankly,
0:09:49 > 0:09:51but a friend convinced me.
0:09:52 > 0:09:54I'm sorry, I don't quite see how...
0:09:54 > 0:09:56Just a couple of days there,
0:09:56 > 0:09:59Just to try and understand what makes my...
0:09:59 > 0:10:01..made my biological father tick.
0:10:01 > 0:10:05You do know that the house isn't as he left it.
0:10:05 > 0:10:06Most of his things have gone.
0:10:06 > 0:10:09- Oh, I'm not interested in his stuff. - No, I wasn't suggesting...
0:10:09 > 0:10:11Just getting a handle on who he was, that's all.
0:10:11 > 0:10:12Yes.
0:10:12 > 0:10:14Yes, I see.
0:10:17 > 0:10:19- Sorry.- No, I shouldn't have asked.
0:10:19 > 0:10:21No, of course you should.
0:10:21 > 0:10:24Well, look, if it makes you feel closer to him,
0:10:24 > 0:10:27then absolutely you should go to the house.
0:10:27 > 0:10:30I'll tell you what, why don't I come with you? I could show you...
0:10:30 > 0:10:33Oh, no, honestly, I'd really rather do this on my own.
0:10:36 > 0:10:37Of course.
0:10:49 > 0:10:52I'm ever so sorry, Dr Vere's running late.
0:10:54 > 0:10:55Apologies, apologies.
0:10:55 > 0:10:58- You do know you've got two others waiting?- I know, I know.
0:10:58 > 0:10:59Please, do come through.
0:10:59 > 0:11:02- Any sign of Mrs Hall?- Afraid not.
0:11:02 > 0:11:04My second no-show today.
0:11:04 > 0:11:05You can have some of Sid's.
0:11:05 > 0:11:08If people knew the cost to the NHS of missed appointments...
0:11:08 > 0:11:09I know, we should put signs up.
0:11:09 > 0:11:11A complete waste of a GP's time.
0:11:11 > 0:11:14Yeah, when there are people who are desperate to be seen.
0:11:14 > 0:11:16You're absolutely right.
0:11:18 > 0:11:22Please tell Mrs Tembe that I really must pop out after all.
0:11:22 > 0:11:24Thank you, Karen.
0:11:24 > 0:11:26And thank you, Dr Carter.
0:11:26 > 0:11:27Erm, don't mention it.
0:11:31 > 0:11:34Encourage your partner, any other siblings the baby might have,
0:11:34 > 0:11:37a family member, to have a go.
0:11:37 > 0:11:40Changing nappies is a time to talk and sing to the baby.
0:11:40 > 0:11:42It's a bonding opportunity.
0:11:42 > 0:11:45OK? Well, let's go for it.
0:11:46 > 0:11:50And do remember, a real baby is a lot messier.
0:11:50 > 0:11:52Is that the right way round?
0:11:52 > 0:11:54Total control here.
0:11:55 > 0:11:57How do you think they're coping?
0:11:57 > 0:12:00I think Mel's going to make a very instinctive mum, don't you?
0:12:02 > 0:12:03Something wrong, Bev?
0:12:06 > 0:12:08- This care plan.- Yeah?
0:12:08 > 0:12:11What happens if they miss more appointments?
0:12:11 > 0:12:13I don't think it's going to come to that.
0:12:13 > 0:12:16Look how hard they're working together.
0:12:16 > 0:12:19Yes, but you won't always be around, will you, to bail them out?
0:12:19 > 0:12:20Bail them out?
0:12:20 > 0:12:22Well, you know, pick them up, drive them places.
0:12:22 > 0:12:25Oh, I see. This morning, that was unusual.
0:12:25 > 0:12:28Yes, but it will have been recorded, won't it? Them missing stuff.
0:12:28 > 0:12:30Yes, it would.
0:12:30 > 0:12:34All I'm saying is, what happens if social services get twitchy?
0:12:34 > 0:12:37Look, it's true they'd investigate any concerns
0:12:37 > 0:12:40and missed appointments could be a trigger. However...
0:12:40 > 0:12:43Look, Mel puts on a brave face, but underneath it all,
0:12:43 > 0:12:45she's not that confident
0:12:45 > 0:12:47and with her memory problems, she struggles.
0:12:47 > 0:12:50Now, I don't want to see her fall apart if...
0:12:50 > 0:12:51If what?
0:12:51 > 0:12:53If they don't let her keep it.
0:12:55 > 0:12:57I think that we should talk about this later.
0:12:57 > 0:13:00Look, what you're saying, there is support in place
0:13:00 > 0:13:03and I really don't think it is going to come to that.
0:13:05 > 0:13:06Jase?
0:13:09 > 0:13:12- Talking about social services.- What?
0:13:15 > 0:13:17Might take the baby.
0:13:20 > 0:13:23I'm a receptionist myself, actually, as it happens.
0:13:23 > 0:13:27I know all about doctors running late,
0:13:27 > 0:13:29so perhaps if I just come back at another time...
0:13:29 > 0:13:31Miss Pitman?
0:13:31 > 0:13:34- Valerie.- Doctor Hammah. Sorry to keep you waiting.
0:13:34 > 0:13:37You're clearly very busy, Doctor,
0:13:37 > 0:13:39and I'm really not worth bothering about.
0:13:39 > 0:13:42Why don't you let me be the judge of that?
0:13:42 > 0:13:44I don't want to waste your valuable time.
0:13:44 > 0:13:48But if my time's too valuable for my patients, then I'm in the wrong job.
0:13:48 > 0:13:50Come through.
0:13:50 > 0:13:53Remember, not all women's nipples are here.
0:13:53 > 0:13:55For some women, they're down here.
0:13:55 > 0:13:58We're all different and that's what's great.
0:13:58 > 0:14:01I think it's really important that you have skin-to-skin contact,
0:14:01 > 0:14:04especially in those first few days.
0:14:04 > 0:14:06Can anybody remember why? Jason?
0:14:10 > 0:14:12I forgot, sorry.
0:14:12 > 0:14:16It's OK, that's fine. It's that bonding that we're talking about.
0:14:16 > 0:14:19So, if you're having problems feeding the baby,
0:14:19 > 0:14:22try getting in the bath together, it's a great idea.
0:14:22 > 0:14:25Basically, wherever you are, whatever you want to do,
0:14:25 > 0:14:28make sure you are comfortable.
0:14:28 > 0:14:30- Come on, Mel. - She doesn't want to.
0:14:30 > 0:14:32OK, so remember,
0:14:32 > 0:14:35it is baby to breast,
0:14:35 > 0:14:37not breast to baby. Yeah?
0:14:38 > 0:14:42Do you see how the baby's mouth goes round the line of the nipple?
0:14:42 > 0:14:44- You've got to try. - It's up to Mel.
0:14:44 > 0:14:46Mel?
0:14:48 > 0:14:52OK, why don't we have a quick tea break and pick it up later?
0:14:52 > 0:14:53Thank you.
0:15:01 > 0:15:03You all right?
0:15:03 > 0:15:06You wanted to do breast feeding, you said.
0:15:06 > 0:15:09She can change her mind, can't she?
0:15:09 > 0:15:11Yeah, it's always Mel's choice.
0:15:11 > 0:15:13Can't do it right.
0:15:13 > 0:15:16Do what right? Mel?
0:15:16 > 0:15:17Can't do any of it right.
0:15:17 > 0:15:20Come on, don't get worked up. Let's get you a drink, come on.
0:15:20 > 0:15:22- RUHMA'S PHONE RINGS - Sorry.
0:15:24 > 0:15:28- I'll talk to her. - RUHMA'S PHONE RINGS AGAIN
0:15:28 > 0:15:32Mountain out of a molehill. It'll be my personal problems.
0:15:32 > 0:15:35I don't talk about it much. We all have our cross to bear,
0:15:35 > 0:15:39but ever since the break-up, I've barely been sleeping.
0:15:39 > 0:15:41How long has sleep been an issue?
0:15:41 > 0:15:44I really thought Ashley and I were soul mates.
0:15:44 > 0:15:47It's ridiculous really, to get myself worked up into such a state.
0:15:47 > 0:15:49I mean, no-one ever died of a broken heart.
0:15:49 > 0:15:52Well, there are some poets that might dispute that.
0:15:52 > 0:15:53I'm sorry about Ashley.
0:15:53 > 0:15:56But the sleep problems, Valerie, how long, exactly?
0:15:56 > 0:15:58A few weeks, I suppose.
0:15:59 > 0:16:01Probably nothing, everyone knows what a fusspot I am.
0:16:01 > 0:16:03And you mentioned swollen glands?
0:16:03 > 0:16:05It'll be a virus.
0:16:05 > 0:16:10But thank you, though, for listening to all my nonsense.
0:16:10 > 0:16:11Valerie.
0:16:11 > 0:16:14No, I feel much better actually, having talked it over.
0:16:14 > 0:16:16Now I should let you see some really sick people.
0:16:16 > 0:16:19Do the doctors at the Mill let the patient self-diagnose?
0:16:19 > 0:16:20Sorry?
0:16:20 > 0:16:23They let the patients tell them what's wrong with them?
0:16:23 > 0:16:24Oh, no.
0:16:25 > 0:16:28No, that would not go down well with some of our GPs.
0:16:28 > 0:16:31Especially Dr Haskey. He blames the internet.
0:16:31 > 0:16:35Well, I must admit, I do like to examine my patients, too.
0:16:35 > 0:16:37May I?
0:16:37 > 0:16:40Right, that's it. Now, those glands of yours.
0:16:40 > 0:16:43Safeguarding's in my mind too, of course.
0:16:45 > 0:16:47Two missed appointments.
0:16:47 > 0:16:49No, I am not downplaying it.
0:16:49 > 0:16:52Look, the point is they are here now, with me.
0:16:52 > 0:16:54What? When?
0:16:54 > 0:16:55This morning?
0:16:56 > 0:17:00Yeah, no, I see. Look, Sarah, I'm sorry. No, I'll catch you later.
0:17:00 > 0:17:01Yeah, bye.
0:17:01 > 0:17:03They're at the machine.
0:17:03 > 0:17:05Bev, what you said earlier...
0:17:05 > 0:17:08Look, I got her calmed down. This all got too much.
0:17:08 > 0:17:10What did?
0:17:10 > 0:17:13Well, this, you know, she sees those other mothers,
0:17:13 > 0:17:15she knows they're not... Well, you know.
0:17:16 > 0:17:20She worries what kind of a father Jason is going to make.
0:17:20 > 0:17:22What happens if there's something wrong with it?
0:17:22 > 0:17:24I mean, how is she going to cope?
0:17:24 > 0:17:27All new parents, they have the same worries.
0:17:27 > 0:17:30Yeah, but most parents can read the instructions on a medicine bottle
0:17:30 > 0:17:33and they can remember when the last feed was.
0:17:33 > 0:17:37Bev, why did you ring the Family Support worker today?
0:17:37 > 0:17:38Why are you asking?
0:17:38 > 0:17:40She said that you raised concerns about Mel and Jason,
0:17:40 > 0:17:42about their parenting.
0:17:42 > 0:17:44Well, I'm her mum, I'm allowed.
0:17:44 > 0:17:45Yeah, of course.
0:17:46 > 0:17:49Look, I'm just wondering how are you feeling about this baby?
0:17:49 > 0:17:51I don't know what you're getting at.
0:17:51 > 0:17:52Can't find Mel anywhere.
0:18:01 > 0:18:03Any pain in this area?
0:18:03 > 0:18:05No, no, it's nothing like that.
0:18:05 > 0:18:08- It's not pain exactly.- Mm-hmm.
0:18:08 > 0:18:10What does it feel like?
0:18:10 > 0:18:12Sort of achy.
0:18:15 > 0:18:17I'm just going to check round your armpits now.
0:18:20 > 0:18:22OK.
0:18:22 > 0:18:23Is it achy here too?
0:18:25 > 0:18:28I'm sure we're well over our ten minutes.
0:18:28 > 0:18:31Do you have to keep those doctors in line at the Mill?
0:18:31 > 0:18:34Well, some are more thorough than others.
0:18:34 > 0:18:37Well, no harm in being thorough, I say.
0:18:37 > 0:18:40So, Doctor, how long have I got?
0:18:40 > 0:18:43Well, there is some swelling and taking your other symptoms
0:18:43 > 0:18:46into account, there could be a number of possible causes,
0:18:46 > 0:18:48so I'd like you to have some blood tests with our nurse.
0:18:48 > 0:18:51- Tests. What for?- Well, it could be a straightforward infection,
0:18:51 > 0:18:54so, we can get those done right now.
0:18:54 > 0:18:55- Today?- Today.
0:18:55 > 0:18:58And I'd also like to refer you to a haematologist at St Phil's.
0:18:58 > 0:19:00A haema... What?
0:19:00 > 0:19:03Why-why do I need to go to St Phil's? What will they do?
0:19:03 > 0:19:05Well, that could involve a CT scan
0:19:05 > 0:19:07and they may also take a biopsy.
0:19:07 > 0:19:08A biopsy?
0:19:08 > 0:19:10That's right.
0:19:10 > 0:19:13But a biopsy - that means it could be...
0:19:13 > 0:19:15Well, I'd prefer to explore all options at this stage.
0:19:23 > 0:19:26- Anything?- No. I'll check outside.
0:19:27 > 0:19:29Will they take the baby away?
0:19:29 > 0:19:31Why are you saying that, Jason?
0:19:31 > 0:19:33You said about social services.
0:19:33 > 0:19:36Oh, no, Jason, no. Nobody wants that.
0:19:36 > 0:19:38I tried to sort out the calendar, she wouldn't let me.
0:19:38 > 0:19:40Who wouldn't let you?
0:19:40 > 0:19:41Bev.
0:19:41 > 0:19:43Bev sorts the calendar?
0:19:43 > 0:19:46Takes the hospital letters too, in case we lose them.
0:19:46 > 0:19:48But you kept that one?
0:19:48 > 0:19:50She forgot it.
0:19:50 > 0:19:51Right. Come on, down here.
0:19:56 > 0:19:59- The nurse can squeeze you in, Valerie.- Thank you.
0:19:59 > 0:20:01And you'll be seen at St Phil's within a fortnight
0:20:01 > 0:20:05so we'll speed you through, save you more of those sleepless nights.
0:20:06 > 0:20:08I nearly didn't come today.
0:20:08 > 0:20:12You know that every possibility's being examined now.
0:20:12 > 0:20:14Yes, and one possibility is that...
0:20:14 > 0:20:18We can't be sure of anything until the test results come back, OK?
0:20:18 > 0:20:21Maggie will look after you, so try not to worry.
0:20:22 > 0:20:25- Take care now, Valerie. - Come this way.- Thank you.
0:20:28 > 0:20:30- BEV GASPS - Mel!
0:20:31 > 0:20:33Mel, wait!
0:20:33 > 0:20:35Please, Mel.
0:20:36 > 0:20:38I've been looking all over for you.
0:20:38 > 0:20:41I just can't, I can't...
0:20:41 > 0:20:42Mel.
0:20:42 > 0:20:44- Oh.- I can't.
0:20:45 > 0:20:47- MEL SOBS:- I just can't!
0:20:47 > 0:20:50You're still my baby, aren't you, hey?
0:20:50 > 0:20:51MEL SOBS
0:20:51 > 0:20:53It's all right.
0:20:53 > 0:20:55It's all right.
0:20:56 > 0:20:58PRINTER BEEPS ANGRILY Come on.
0:20:58 > 0:21:00Come on, please, just be nice.
0:21:02 > 0:21:04MRS TEMBE GASPS
0:21:04 > 0:21:05What on earth..?
0:21:05 > 0:21:07No, no, no, it's all under control, Mrs Tembe.
0:21:07 > 0:21:10- What have you done to the printer? - No, no, no, nothing,
0:21:10 > 0:21:13- it's just a slight technical hitch. - A slight...
0:21:13 > 0:21:15I want this all cleared up.
0:21:16 > 0:21:17Sorry.
0:21:17 > 0:21:20Sid, just try and slow down a bit.
0:21:20 > 0:21:22I've got so much to do for tomorrow.
0:21:22 > 0:21:25- Well, maybe ask for some help. - Ask who?
0:21:25 > 0:21:27You didn't want to do the banner,
0:21:27 > 0:21:30survey's gone down like a cup of cold sick, no-one wants to do
0:21:30 > 0:21:32the guardian pledge, Al thinks we're all just going to die anyway,
0:21:32 > 0:21:35and now Mrs Tembe hates me for breaking the printer.
0:21:35 > 0:21:38I've not even started on the display yet.
0:21:38 > 0:21:41I haven't even had a cup of tea yet and I'm so far behind with my...
0:21:41 > 0:21:44Mrs Pembrooke's here.
0:21:44 > 0:21:45..patients.
0:21:45 > 0:21:49No-one's interested. No-one thinks this campaign's important.
0:21:49 > 0:21:51Apart from that?
0:21:51 > 0:21:53It's all hunky-dory.
0:21:53 > 0:21:57Mrs Pembrooke, would you like to follow me through?
0:21:57 > 0:21:59- Bev!- Where are they going? - Bev!- Hey!
0:22:01 > 0:22:03I'm taking her back. She's had enough.
0:22:03 > 0:22:05Come back to class, Mel. They won't take away the baby.
0:22:05 > 0:22:07If we try, Ruhma says.
0:22:10 > 0:22:13- Who are you making promises you can't keep?- I'm not.
0:22:13 > 0:22:15But I see a couple desperate to make it work.
0:22:15 > 0:22:17Do-gooders full of hot air.
0:22:17 > 0:22:19Who's picking up the pieces when it all goes wrong?
0:22:19 > 0:22:21I know that you're scared.
0:22:21 > 0:22:25Care plan this, support that. What support?
0:22:25 > 0:22:27Ticking boxes so they can say they tried,
0:22:27 > 0:22:29before they take the baby anyway.
0:22:29 > 0:22:32Who's going to watch her break her heart when it all goes wrong?
0:22:32 > 0:22:34Is that why you rang social services?
0:22:34 > 0:22:36- Why you changed the calendar?- What?
0:22:36 > 0:22:39Look, I know you were trying to protect her,
0:22:39 > 0:22:42and you're taking the decision away from her, but it's not working.
0:22:42 > 0:22:44You changed the calendar?
0:22:44 > 0:22:45Wasn't our fault, Mel.
0:22:45 > 0:22:48Get back in the car.
0:22:48 > 0:22:49Get back...
0:22:54 > 0:22:57Uh-huh. Uh-huh.
0:23:00 > 0:23:04Yes, yes, of course. Right, goodbye.
0:23:04 > 0:23:07Ah, Miss Pitman, I was not expecting you to be so long.
0:23:07 > 0:23:08Sorry, Mrs Tembe, I had to...
0:23:08 > 0:23:12These all need to be input into the database as soon as possible.
0:23:12 > 0:23:13Of course.
0:23:14 > 0:23:16Oh, Valerie,
0:23:16 > 0:23:18Mr Isaac's bloods need to go off urgently.
0:23:18 > 0:23:20- Right.- Thanks.
0:23:20 > 0:23:22PHONE RINGS
0:23:25 > 0:23:26Mill Health Centre.
0:23:27 > 0:23:29- See, I forgot. - What did you forget?
0:23:29 > 0:23:32The slippers, the nightie and the granny pants.
0:23:32 > 0:23:34Don't get all stirred up again.
0:23:34 > 0:23:35She's got no right to judge us.
0:23:35 > 0:23:38Yeah, but you remembered the baby's stuff, didn't you?
0:23:38 > 0:23:40It's ruined.
0:23:40 > 0:23:41It's a bit dusty.
0:23:41 > 0:23:43Sewed all those stars...
0:23:44 > 0:23:47..the night before Mel arrived.
0:23:47 > 0:23:50I felt the contractions coming and fading and...
0:23:50 > 0:23:53And Nan said to take your mind off the wait.
0:23:53 > 0:23:56Finished the last one just before my waters broke.
0:23:58 > 0:24:00You kept it.
0:24:00 > 0:24:01For my baby.
0:24:02 > 0:24:04I'll give it a wash. It'll come up fine.
0:24:04 > 0:24:08- Mum, I can.- Oh, let me sort it.
0:24:08 > 0:24:10Please, Mum, I can.
0:24:10 > 0:24:13We can look after our baby.
0:24:13 > 0:24:15She brought the song too.
0:24:15 > 0:24:17Check this out.
0:24:17 > 0:24:19MUSIC: Roar by Katy Perry
0:24:19 > 0:24:22- THEY BOTH SING ALONG: - # You held me cos I got up... #
0:24:22 > 0:24:24First song for baby, this one.
0:24:24 > 0:24:25A deserved one, at that.
0:24:27 > 0:24:32# I've got the eye of the tiger A fighter
0:24:32 > 0:24:34# Dancing through the fire... #
0:24:34 > 0:24:37Bev, they stand a better chance with you behind them.
0:24:37 > 0:24:41# And you're going to hear me roar! #
0:25:02 > 0:25:04You're needed.
0:25:13 > 0:25:15I, er...
0:25:15 > 0:25:17Wow! EVERYONE LAUGHS
0:25:17 > 0:25:19Just needed the magic Haskey touch.
0:25:19 > 0:25:20What, to turn it on and off again?
0:25:20 > 0:25:23Hang on a minute, Sid is speechless.
0:25:23 > 0:25:24Quick, somebody take a photo!
0:25:24 > 0:25:26See? We do give a monkeys.
0:25:26 > 0:25:28Just not when it's rammed down our throats.
0:25:28 > 0:25:30- We're all behind you, mate. - Aren't we?
0:25:30 > 0:25:35Oh, yes, Dr Vere, I am very proud to be an Antibiotic Guardian.
0:25:36 > 0:25:37I'm an Antibiotic Guardian.
0:25:37 > 0:25:38I'm an Antibiotic Guardian.
0:25:38 > 0:25:40I'm an Antibiotic Guardian.
0:25:40 > 0:25:42I'm Spartacus.
0:25:42 > 0:25:43Al.
0:25:43 > 0:25:45I'm an Antibiotic Guardian.
0:25:47 > 0:25:50Thanks, Ayesha, and you guys, thanks, everyone.
0:25:50 > 0:25:53Ah, I'm glad everyone rallied round Sid in the end.
0:25:53 > 0:25:56- Yes. - Ah, what did your doctor say?
0:25:56 > 0:25:58Fuss about nothing, as usual.
0:26:08 > 0:26:10Do you really not know who I am?
0:26:10 > 0:26:11I don't care who you are.
0:26:11 > 0:26:13- I know you - Chloe Grant. - What?
0:26:13 > 0:26:17- What are you doing?- Well, someone's got to hand out these leaflets.
0:26:17 > 0:26:19Answer the questions, that's all.
0:26:19 > 0:26:22- Don't give them anything more than they need to know.- OK.
0:26:22 > 0:26:24Look, I've got a patient, but give me ten minutes.
0:26:24 > 0:26:25No, I don't want to talk to you.
0:26:25 > 0:26:28Trying to make me feel bad about something that happened years ago.
0:26:28 > 0:26:30- Hey! - You don't know what bullying is.