0:00:27 > 0:00:30They keep looking to me for answers.
0:00:31 > 0:00:34Like, what's going to happen to them?
0:00:34 > 0:00:37How are they going to get through this?
0:00:37 > 0:00:40But what do I know?
0:00:40 > 0:00:43Probably more than they do, from what you told me.
0:00:43 > 0:00:47And, anyway, a lot of time, people just want to be heard.
0:00:47 > 0:00:49I want to tell them I'm a fraud.
0:00:49 > 0:00:51Why are you asking me?
0:00:51 > 0:00:54Can we just go back a little bit?
0:00:54 > 0:00:58You said it's just a job, but it defines you.
0:00:58 > 0:00:59Do you want to talk to me about that?
0:00:59 > 0:01:0347, no wife, no mates, no hobbies.
0:01:05 > 0:01:07Without it, what's left?
0:01:07 > 0:01:09You just keep going.
0:01:09 > 0:01:13- You haven't been listening, have you? - I have, very carefully.
0:01:13 > 0:01:17- I'm wasting both our time. - No, you're not.
0:01:17 > 0:01:20- I'm sorry. I'm talked out.- OK.
0:01:21 > 0:01:24Do you want to call back? Arrange another time?
0:01:24 > 0:01:25No.
0:01:29 > 0:01:31BOTTLE CLUNKS
0:01:31 > 0:01:34What's that?
0:01:34 > 0:01:39Erm, look, somebody very important to me
0:01:39 > 0:01:41gave me a quote.
0:01:41 > 0:01:47I don't know if it will mean anything to you but...
0:01:47 > 0:01:49Well, anyway, he said,
0:01:49 > 0:01:53"The essence of being human is that one doesn't seek perfection."
0:01:55 > 0:01:57- Orwell, I think.- Your point?
0:01:57 > 0:02:02Just that we just do the best job we can.
0:02:03 > 0:02:05We're all just human beings.
0:02:05 > 0:02:10I don't know if that makes any sense to you right now but...
0:02:10 > 0:02:11Hello? Are you still there?
0:02:20 > 0:02:23- How was it?- Difficult to tell.
0:02:23 > 0:02:26You never get the end of the story, do you?
0:02:51 > 0:02:53Morning, Miss Moneypenny.
0:02:53 > 0:02:55Oh, for goodness' sake.
0:02:55 > 0:02:59- Look at you!- Look at who?
0:02:59 > 0:03:00This is all your fault.
0:03:00 > 0:03:04Daniel's come dressed as James Bond for the calendar.
0:03:04 > 0:03:06- Not the first time.- Your ego.
0:03:06 > 0:03:09Yeah, like someone really has to force you into a tuxedo.
0:03:09 > 0:03:11- Now they're being rude to him. - Zara's idea.
0:03:11 > 0:03:13I wanted to come dressed as Grayson Perry.
0:03:13 > 0:03:16Anyway, Q, come on, let's get on with it.
0:03:16 > 0:03:18- Grayson Perry? Now, that's not a bad idea.- Really?
0:03:18 > 0:03:20I might do that myself.
0:03:20 > 0:03:22Who's your favourite Bond, Mrs Tembe?
0:03:22 > 0:03:28Definitely Roger Moore.
0:03:28 > 0:03:29I miss the morning mayhem.
0:03:31 > 0:03:32So, where were we?
0:03:32 > 0:03:35Oh, yes, I just wanted to make sure that Miss Pitman had all
0:03:35 > 0:03:38the relevant paperwork for the review.
0:03:38 > 0:03:40- Is she there? - Oh, yeah, I'm sure she has.
0:03:40 > 0:03:43I am sure, but could you put her on, please?
0:03:43 > 0:03:46Why don't you just tell me and I'll pass the message on.
0:03:46 > 0:03:49Very good, but I would like to speak to her myself.
0:03:51 > 0:03:53Well...
0:03:53 > 0:03:58Oh, do not tell me, she is late again.
0:03:58 > 0:04:00I'm sure there's a very good reason.
0:04:00 > 0:04:03She is making a habit of this.
0:04:03 > 0:04:07She has taken rather a lot of time off work recently.
0:04:07 > 0:04:10I should be there. You are going to be very understaffed.
0:04:12 > 0:04:14Mrs Tembe, for you. Here she is!
0:04:16 > 0:04:19Good morning, Mrs Tembe. How can I help you?
0:05:00 > 0:05:02Peckish?
0:05:05 > 0:05:09High sugar, high butter breakfast treat. Amazing.
0:05:09 > 0:05:11I normally get by on just a bowl of muesli.
0:05:11 > 0:05:13You don't have to explain yourself to me.
0:05:13 > 0:05:17I had a minor collision this morning.
0:05:17 > 0:05:20Any sort of personal danger and I need food.
0:05:20 > 0:05:24Lots of it. Some sort of coping mechanism.
0:05:24 > 0:05:27I fell off my bike once and didn't stop eating for a week.
0:05:27 > 0:05:29These are good, though!
0:05:29 > 0:05:31- Whose are they?- Zara's.
0:05:31 > 0:05:34Nah, messing with you!
0:05:34 > 0:05:37Good, she'd kill me.
0:05:37 > 0:05:40Actually, no, they'll kill you. About four years out of date.
0:05:43 > 0:05:45So what happened?
0:05:45 > 0:05:47Oh, someone shunted me.
0:05:47 > 0:05:49Any damage?
0:05:49 > 0:05:54A ding in the bumper but it could've been worse.
0:05:54 > 0:05:56You exchanged details?
0:05:56 > 0:05:58He admitted fault but it's just hassle that
0:05:58 > 0:06:00I don't really need at the moment.
0:06:00 > 0:06:03At least his insurance will cover it.
0:06:03 > 0:06:05Yeah, you hope.
0:06:05 > 0:06:08I kind of felt a bit sorry for the guy, actually.
0:06:08 > 0:06:09He got a bit tearful.
0:06:09 > 0:06:12Shock, I guess, kept saying how useless he was.
0:06:12 > 0:06:14Sidney, don't get drawn in.
0:06:14 > 0:06:16- What do you mean? - You're a soft touch.
0:06:16 > 0:06:20Oh, right. Yeah, maybe.
0:06:20 > 0:06:22Make us a cup of tea.
0:06:27 > 0:06:29So how did it actually happen?
0:06:30 > 0:06:35He was dithering and I went in to the back of him.
0:06:35 > 0:06:37You're OK? You didn't hurt yourself?
0:06:37 > 0:06:40I'm fine. I was only doing about 2mph.
0:06:40 > 0:06:43Look, Jack, I was thinking, maybe you should stop for a while.
0:06:43 > 0:06:47I mean, it's a big commitment, especially these all-nighters.
0:06:47 > 0:06:48I might've knackered the rad.
0:06:48 > 0:06:52I'll have to go to the breakers. More expense.
0:06:52 > 0:06:54Oh, well, it's only money.
0:06:54 > 0:06:55Tell that to the bank.
0:06:57 > 0:07:01Here you go. Look, nobody was hurt and that's all that really matters.
0:07:01 > 0:07:05- Right.- So, we look on the bright side, yeah?- Always.
0:07:11 > 0:07:12Problem?
0:07:14 > 0:07:16Not if we're still in 2014.
0:07:19 > 0:07:21I had a mate who was a photographer.
0:07:21 > 0:07:24He'd finish an entire job in the time it takes you to find autofocus.
0:07:24 > 0:07:27Come on. You got that one.
0:07:28 > 0:07:33By the way, I've got a draft ad here for the practice manager's job.
0:07:33 > 0:07:37I just need you to sign it off and we can go to print.
0:07:37 > 0:07:38OK, later.
0:07:38 > 0:07:39I want to go to the papers today,
0:07:39 > 0:07:41so just give it the once-over, will you?
0:07:41 > 0:07:44- Can we just concentrate on this first?- Yeah, go.
0:07:44 > 0:07:47Wait! Whoa! Erm...
0:07:47 > 0:07:50JAMES BOND THEME PLAYS
0:07:55 > 0:07:58Who are you supposed to be doing again?
0:07:58 > 0:08:01Doing a generic Bond. They all do the same thing, don't they?
0:08:01 > 0:08:03Thanks. You know, I've really enjoyed doing this
0:08:03 > 0:08:06- until this morning.- All right, David Bailey, keep your hair on.
0:08:08 > 0:08:10Yee-ha!
0:08:10 > 0:08:13Oh, another couple of things I want to run by you.
0:08:13 > 0:08:15Have a look at the suppliers, because
0:08:15 > 0:08:18Howard left some notes on some possible changes.
0:08:18 > 0:08:20Yeah, got that one.
0:08:20 > 0:08:24And the NHS initiatives, we really need to get cracking on that soon.
0:08:26 > 0:08:29Didn't you catch that one? Late!
0:08:29 > 0:08:30It's really heavy, this.
0:08:32 > 0:08:36Listen, a lot of these are just you with your mouth open.
0:08:36 > 0:08:38Sorry, I'm not bothering you with work-related issues, am I?
0:08:38 > 0:08:40No more than usual.
0:08:41 > 0:08:44Come on, Daniel, don't just stand there, point the gun.
0:08:44 > 0:08:46Oh, point the gun, like that?
0:08:46 > 0:08:48No, not a me!
0:08:50 > 0:08:52OK. Photo.
0:08:59 > 0:09:00That the one?
0:09:02 > 0:09:05It was just an excuse to call. It could have been about anything.
0:09:05 > 0:09:08No, she was making a point. Like it wasn't good enough.
0:09:08 > 0:09:11- She sounded angry. - She sounded bored.
0:09:11 > 0:09:14No, she's checking up on me. And I don't blame her.
0:09:14 > 0:09:16I don't know where I am myself half the time.
0:09:17 > 0:09:19Any word about the chemo?
0:09:21 > 0:09:22It's driving me mad.
0:09:22 > 0:09:26Half of me wants to get on with it, the other half wants to put it off.
0:09:27 > 0:09:30Listen, why don't we go and have our lunch at the Icon, my treat?
0:09:30 > 0:09:33It's a bit early to think about that, isn't it?
0:09:33 > 0:09:36Food will take your mind off things. It does me.
0:09:36 > 0:09:39Then we can go and see Mrs Tembe at St Phil's after.
0:09:39 > 0:09:43- I'd rather not.- Forget about earlier, she'd love to see you.
0:09:43 > 0:09:46She'd love to sack me. All the time I've taken off work.
0:09:46 > 0:09:48She's not like that.
0:09:50 > 0:09:52No, you're right. I'm being unfair.
0:09:53 > 0:09:55And it's not Mrs Tembe I'm scared off.
0:09:55 > 0:09:57It's St Phil's that terrifies me.
0:09:59 > 0:10:03- Hello, Karen.- Oh, hello, I haven't seen you for ages.
0:10:04 > 0:10:07And it's very important that you take care of yourself once
0:10:07 > 0:10:08you get home.
0:10:08 > 0:10:10Absolutely, Dr Markos.
0:10:10 > 0:10:11Have you family close by?
0:10:13 > 0:10:15No, my family are a long way away.
0:10:15 > 0:10:19But friends and colleagues, you're obviously not short of.
0:10:19 > 0:10:21Yes, but I do not want to bother them.
0:10:21 > 0:10:23I'm sure Dr Carter wouldn't mind.
0:10:24 > 0:10:26You have spoken to Dr Carter?
0:10:26 > 0:10:28Spoken with, spoken at.
0:10:28 > 0:10:31He phoned me directly when you were first admitted
0:10:31 > 0:10:34and insisted that we do everything to make you comfortable.
0:10:36 > 0:10:39And to make you stay for as long as possible.
0:10:39 > 0:10:41Said that you were a bit of a tricky patient
0:10:41 > 0:10:43and if we didn't keep an eye on you, you'd be out of the door
0:10:43 > 0:10:46and back at work before you'd really had time to recover.
0:10:46 > 0:10:50Please, Doctor, being confined when I'm perfectly fit
0:10:50 > 0:10:54and well is a waste of everyone's time and NHS resources.
0:10:54 > 0:10:58It's not just your physical welfare that needs to be considered.
0:10:58 > 0:11:03Home comforts and a return to my colleagues at work, that is
0:11:03 > 0:11:04the best medicine for me.
0:11:06 > 0:11:10Well, I recognise the sort of person I'm dealing with here.
0:11:10 > 0:11:13And your colleagues do seem very protective of you,
0:11:13 > 0:11:15so I'll see about discharging you later today.
0:11:15 > 0:11:19Thank you, thank you, Doctor. I will pack my things.
0:11:19 > 0:11:20I'm sure you will.
0:11:23 > 0:11:26It's illegal not to be insured, everyone knows that.
0:11:26 > 0:11:29I know, I know and I thought I was.
0:11:29 > 0:11:31I don't know what happened.
0:11:31 > 0:11:34You need to sort this out with the insurers, not me.
0:11:34 > 0:11:36I've got a queue of patients waiting
0:11:36 > 0:11:38and this isn't their problem, either.
0:11:38 > 0:11:41Well, I was hoping that we could sort this out between the two of us?
0:11:41 > 0:11:43I can fix your car when I'm sorting mine out.
0:11:43 > 0:11:45I was hoping to sell it soon. I need it done properly.
0:11:45 > 0:11:50Look, if they find out I'm uninsured, I'm stuffed.
0:11:50 > 0:11:52I need my licence.
0:11:52 > 0:11:54Then you should've been covered.
0:12:05 > 0:12:07- Come in.- Humour me, would you?
0:12:07 > 0:12:09Would you give this the once over while I'm here?
0:12:09 > 0:12:11What's the rush? I'll look at it later.
0:12:11 > 0:12:13There's a four o'clock deadline. My photos?
0:12:13 > 0:12:16I've got a bit of work to do on them, though.
0:12:16 > 0:12:19I don't like that one, bags under my eyes!
0:12:19 > 0:12:20Age comes to us all.
0:12:22 > 0:12:25Don't worry, I'll fix it. I'll make you look pretty.
0:12:25 > 0:12:28- They're a bit plain, aren't they? - I'm going to put a background in.
0:12:28 > 0:12:33- What?- I dunno. Maybe like an explosion? Girls in bikinis?
0:12:33 > 0:12:38Girls in bikinis! Do me a favour, make me look good and read that.
0:12:53 > 0:12:56Karen, how could you just let a stranger through to my room?
0:12:56 > 0:12:59He's not a stranger, he was Immie's PE teacher.
0:12:59 > 0:13:00He's a nice bloke!
0:13:00 > 0:13:02What's that got to do with me?
0:13:02 > 0:13:04Would you have sent him through to Zara? Or Al?
0:13:04 > 0:13:08No! But you're much more...
0:13:08 > 0:13:09Much more what?
0:13:11 > 0:13:14He's a nice bloke and he's had a really hard time.
0:13:14 > 0:13:15It's irrelevant.
0:13:15 > 0:13:17That man had no business coming into someone's place of work
0:13:17 > 0:13:19chasing an insurance claim.
0:13:20 > 0:13:22I was just trying to help.
0:13:22 > 0:13:25Maybe you should leave helping to the professionals.
0:13:27 > 0:13:30So, what is it exactly that Jack has been through?
0:13:30 > 0:13:32It doesn't matter what he's been through.
0:13:32 > 0:13:33Exactly, Valerie. Exactly.
0:13:33 > 0:13:36That man was out of order. I'm sorry, Karen, so were you.
0:13:36 > 0:13:38Will you say hello to Mrs Tembe for me?
0:13:38 > 0:13:40No, you misunderstand my point.
0:13:40 > 0:13:43It shouldn't matter because the details shouldn't matter.
0:13:44 > 0:13:46- I'm not with you.- No.
0:13:46 > 0:13:49I mean, Sid should show some kindness, because he can
0:13:49 > 0:13:52and because Karen believed he could help.
0:13:52 > 0:13:54He should go above and beyond because that's
0:13:54 > 0:13:56the sort of person he is. Am I right?
0:13:56 > 0:13:59Er, I dunno, yeah, I suppose.
0:13:59 > 0:14:01On second thoughts, Karen, I think I will come.
0:14:20 > 0:14:22Do you know where the aspirins are?
0:14:22 > 0:14:26- Not feeling well?- No. - I'll get them.- Thanks.
0:14:33 > 0:14:36- There you go.- Thanks.
0:14:39 > 0:14:42You're right about giving up the phone work.
0:14:42 > 0:14:43Maybe get back to teaching.
0:14:49 > 0:14:51How are you feeling?
0:14:51 > 0:14:52Just this headache.
0:14:54 > 0:14:56You don't sleep much while I'm on duty, do you?
0:15:00 > 0:15:02- Are you OK?- A bit queasy.
0:15:02 > 0:15:05We'll just say hello and we'll make a quick dash. Yes?
0:15:05 > 0:15:07She might want an afternoon nap.
0:15:13 > 0:15:15Ah, good afternoon.
0:15:16 > 0:15:18KNOCK AT DOOR
0:15:18 > 0:15:20Yep?
0:15:23 > 0:15:26- I've looked at it.- And?- It's good. You've done a good job.
0:15:26 > 0:15:28Thank you, I'll get on to the paper.
0:15:28 > 0:15:33But does it have to be so...academic?
0:15:33 > 0:15:35That's just the job requirements.
0:15:35 > 0:15:38What if we took some of the things out of desired qualities
0:15:38 > 0:15:41and put those into personal attributes?
0:15:42 > 0:15:44We could do, I suppose.
0:15:46 > 0:15:47Angle it a bit.
0:15:47 > 0:15:49Look, Jimmi, I understand where you're coming from,
0:15:49 > 0:15:51and believe me, nothing would make me happier than
0:15:51 > 0:15:54if Mrs Tembe applied for and got the job. She's been fantastic.
0:15:54 > 0:15:58- Then let's tailor it to her skills. - But we have to be professional.
0:15:58 > 0:16:00We have the perfect woman for the job here.
0:16:00 > 0:16:02- Let's not make this difficult. - OK, if we were interviewing
0:16:02 > 0:16:06for a doctor or a nurse, we would follow procedure to the letter.
0:16:06 > 0:16:09I think it's equally important to be as rigorous for non-medical staff.
0:16:09 > 0:16:12- Don't you?- Yes. No. I'm not sure.
0:16:12 > 0:16:15OK, just let me think about it?
0:16:15 > 0:16:17But you've already...
0:16:17 > 0:16:19OK, you've got till 3.30.
0:16:19 > 0:16:21We've got to be seen to be following the rules, Jim,
0:16:21 > 0:16:25and Mrs Tembe would understand that more than anyone.
0:16:28 > 0:16:32Come on in. Can I get you a tea or coffee?
0:16:32 > 0:16:34No, thanks, I can't stop, I'm on my rounds.
0:16:34 > 0:16:36I just wanted to pop by for a moment.
0:16:36 > 0:16:38Have a seat.
0:16:38 > 0:16:40- Thea, this is Dr Vere.- Hi.
0:16:43 > 0:16:47Sorry if I was a bit abrupt earlier, but Karen Hollins,
0:16:47 > 0:16:49- our receptionist?- Oh, yes, Karen.
0:16:49 > 0:16:52Well, she knows a guy who does car repairs, so...
0:16:52 > 0:16:54if the damage isn't too much,
0:16:54 > 0:16:56maybe we can just sort it out amongst ourselves.
0:16:56 > 0:16:58- If that's any good?- That's great.
0:16:58 > 0:17:02- As long as I'm not out of pocket. - Thea, did you hear that?
0:17:04 > 0:17:08Well, I'll get in touch once the garage have had a look
0:17:08 > 0:17:10and then we'll take it from there.
0:17:10 > 0:17:13Much appreciated, thank you.
0:17:13 > 0:17:15Thea, the doctor's leaving.
0:17:18 > 0:17:22Is, erm... Is everything all right?
0:17:22 > 0:17:24She's not been herself today.
0:17:24 > 0:17:25Mrs Redditch?
0:17:28 > 0:17:30Are you feeling OK?
0:17:30 > 0:17:32He thinks it's all his fault.
0:17:32 > 0:17:35- Is she normally...?- No.
0:17:37 > 0:17:39Erm...
0:17:39 > 0:17:40Is she on any medication?
0:17:40 > 0:17:43- A couple of aspirins.- Sorry, sorry.
0:17:44 > 0:17:46Wants to save them all.
0:17:49 > 0:17:52How long has she been lethargic?
0:17:52 > 0:17:54Half an hour, I guess.
0:17:54 > 0:17:56Has she complained of any other symptoms?
0:17:56 > 0:17:58Headache, neck ache.
0:18:06 > 0:18:08You're looking for a rash, aren't you?
0:18:08 > 0:18:09Get off.
0:18:17 > 0:18:21We must not be silenced by bullying and intimidation.
0:18:21 > 0:18:26Hutch and his like should not be allowed to prevail.
0:18:26 > 0:18:30I agree, but you shouldn't be taking them all on, on your own.
0:18:31 > 0:18:33But together, we can.
0:18:33 > 0:18:38Expose them, bring their dirty deeds out into the open.
0:18:38 > 0:18:40Hutch's face is now in the newspapers,
0:18:40 > 0:18:44someone will recognise him and see him for what he truly is.
0:18:44 > 0:18:47What if you can't see your enemies?
0:18:47 > 0:18:50What if they're like Hutch and they want to harm you, but they're hiding?
0:18:50 > 0:18:51They're invisible.
0:18:51 > 0:18:55No-one else can see them either, but there's more and more of them
0:18:55 > 0:18:56every day.
0:18:58 > 0:19:00I'm not sure what you mean.
0:19:02 > 0:19:05- Miss Pitman, is someone trying to hurt you?- No, no...
0:19:05 > 0:19:11Valerie, I think that it would take a very different sort of courage.
0:19:22 > 0:19:24Ambulance, please.
0:19:30 > 0:19:34- Why didn't you say something? - It's for 21 Hilton Vale.
0:19:34 > 0:19:36You're going to be all right, Thea.
0:19:36 > 0:19:38It's a suspected case of bacterial meningitis.
0:19:38 > 0:19:41The patient has a rash, neck stiffness and sensitivity to light.
0:19:41 > 0:19:44I've just administered intramuscular penicillin.
0:19:44 > 0:19:47This is all my fault. I'm so sorry.
0:19:52 > 0:19:54That wasn't too bad, was it?
0:19:54 > 0:19:58I wish there were lessons in how to be more Tembe.
0:19:58 > 0:20:01I think there are. They're every Sunday down St Bernadette's.
0:20:01 > 0:20:04Valerie, you've got everything you need to fight this.
0:20:04 > 0:20:08Not bravery or resourcefulness, or fearlessness.
0:20:08 > 0:20:11If Mrs Tembe had cancer, you can bet she'd fight it.
0:20:11 > 0:20:14She'd be one of those people who always features on television or in
0:20:14 > 0:20:17magazines - a survivor.
0:20:17 > 0:20:19Not me. I'm not a fighter.
0:20:19 > 0:20:21Valerie, will you stop it?
0:20:21 > 0:20:23I'm one of those ones that you never hear about.
0:20:23 > 0:20:26I'll be the one who dies without a struggle.
0:20:26 > 0:20:30People who have cancer, they're not brave, they're not heroes,
0:20:30 > 0:20:32they're just people.
0:20:32 > 0:20:36Yeah, but if you've got the survivor character trait like Mrs Tembe has,
0:20:36 > 0:20:39you're much more likely to defeat cancer than if you've got the victim
0:20:39 > 0:20:43- character trait, like me.- Who says? - Says here.
0:20:43 > 0:20:46Oh, it's not a character test or a challenge,
0:20:46 > 0:20:49it's the luck of the draw.
0:20:49 > 0:20:53- I know, but I just...- Valerie, you are going to find your own way
0:20:53 > 0:20:57- through this.- Will I? - Yes, you will.
0:20:57 > 0:20:59Come on, let's get out of here.
0:21:04 > 0:21:08Is she going to be all right?
0:21:08 > 0:21:11She's in a stable condition, but the staff still need to take everything
0:21:11 > 0:21:17step by step, but, yeah, she has every chance.
0:21:17 > 0:21:21If you hadn't have come by when you did...
0:21:21 > 0:21:24I mean, you didn't have to, did you?
0:21:24 > 0:21:28In that case, it's kind of a good job that you shunted me.
0:21:30 > 0:21:32Crap driver, lousy husband.
0:21:34 > 0:21:36We all make mistakes.
0:21:36 > 0:21:40But I know her better than anyone. I mean, how come I couldn't see...?
0:21:41 > 0:21:44Bacterial meningitis is very difficult to spot.
0:21:44 > 0:21:46I wasn't even that sure myself.
0:21:48 > 0:21:52You need to stop being so hard on yourself, Jack.
0:21:52 > 0:21:54He'd say that to me all the time.
0:21:54 > 0:21:56- Who?- My dad.
0:21:56 > 0:22:01He'd say, "The essence of being human
0:22:01 > 0:22:06"is that one doesn't seek perfection."
0:22:06 > 0:22:08George Orwell.
0:22:08 > 0:22:11I'll try and remember that.
0:22:12 > 0:22:14Do you want a cup of coffee?
0:22:34 > 0:22:38Mr Redditch? I'm Dr Markos. I'm treating your wife.
0:22:38 > 0:22:41- Is everything OK?- She's still poorly and will be for some time,
0:22:41 > 0:22:44but she's responding well to treatment.
0:22:44 > 0:22:45Is she going to be all right?
0:22:45 > 0:22:48I have every expectation of a full recovery.
0:22:53 > 0:22:57Thank you. Can I go and see her now?
0:22:58 > 0:23:00Just let the nurses tidy up in there first.
0:23:06 > 0:23:09Thank goodness for you and Dr Vere.
0:23:09 > 0:23:12We knew what we were looking for, you didn't.
0:23:15 > 0:23:18That quote, about being human.
0:23:20 > 0:23:21It struck a chord.
0:23:23 > 0:23:25Right time, right place, I guess.
0:23:26 > 0:23:29- My dad used to say it.- Oh?
0:23:29 > 0:23:30He died a few years ago.
0:23:32 > 0:23:33I'm sorry to hear that.
0:23:36 > 0:23:38Now you volunteer on a helpline?
0:23:38 > 0:23:41I used to, but I've quit.
0:23:43 > 0:23:45I wasn't cut out for that.
0:23:45 > 0:23:47I'm sorry to hear that too.
0:23:49 > 0:23:50How did you know I did that?
0:23:50 > 0:23:52It's supposed to be confidential.
0:23:57 > 0:24:00About seven hours ago, you were talking to me.
0:24:01 > 0:24:02That was you?
0:24:04 > 0:24:06The early morning version.
0:24:06 > 0:24:10And...are you all right now?
0:24:11 > 0:24:12Well, I'm here.
0:24:14 > 0:24:15And I'm glad I am.
0:24:18 > 0:24:21Well, I think you could go and see your wife now.
0:24:27 > 0:24:30- Thank you, Doctor. - Likewise.
0:24:44 > 0:24:46Send me the bill for your car repair, OK?
0:24:46 > 0:24:48Let's not trouble Jack.
0:24:54 > 0:24:56KNOCK AT DOOR
0:24:56 > 0:24:59- Yep, come in.- So, Jim, the ad. Good to go?
0:25:00 > 0:25:03I've been snowed under.
0:25:03 > 0:25:07OK, so, why don't you stop playing with the photos for one moment?
0:25:07 > 0:25:09I'm not playing, I'm trying to do a good job.
0:25:09 > 0:25:13- You wouldn't want anything less, the fuss you've made.- OK!
0:25:13 > 0:25:14So, how's it going?
0:25:15 > 0:25:17What? Your shots? Better.
0:25:17 > 0:25:20Great. So...can I send it?
0:25:20 > 0:25:25Er, yeah. Just make the changes to the personal attributes.
0:25:27 > 0:25:30You know what, I was talking to Zara about this and we both reckon
0:25:30 > 0:25:34Mrs Tembe would insist on being treated like everybody else. So...
0:25:35 > 0:25:39- Oh, that's much better. - Thank you.
0:25:39 > 0:25:42- So, can I send it?- Yeah, yeah. - As is?- Whatever.
0:26:02 > 0:26:06Hello? Yes, Daniel Granger from the Mill Health Centre.
0:26:06 > 0:26:09That's right, yeah, we spoke earlier.
0:26:09 > 0:26:13Just to confirm that you can put the ad to print.
0:26:13 > 0:26:16There are no alterations. Absolutely.
0:26:16 > 0:26:19OK, thanks for your help. Bye, now.
0:26:29 > 0:26:32How can he be your son? He's barely any younger than you are.
0:26:32 > 0:26:37- Mrs Tembe, before you start.- Yes? - I need to talk to you.
0:26:37 > 0:26:41- Do you know what I really feel like after spicy food?- What?
0:26:41 > 0:26:43Sing something.
0:26:43 > 0:26:46# R-E-S-P-E-C-T... #
0:26:46 > 0:26:49I'm not a doctor, I'm your son.
0:26:49 > 0:26:50Let's keep saying that.