0:00:25 > 0:00:27Ollie, where do you want the sofa?
0:00:27 > 0:00:30- In the corner.- Good choice.
0:00:30 > 0:00:31Oh, before I forget.
0:00:38 > 0:00:41"Welcome to your new home. Love, Anya."
0:00:42 > 0:00:43My home!
0:00:43 > 0:00:46It's a little bare, but your DLA should be in your account by now.
0:00:46 > 0:00:49We could buy a few pictures, maybe some cushions?
0:00:52 > 0:00:53Kitchen.
0:00:53 > 0:00:55Have you used an electric cooker before?
0:00:57 > 0:00:58No.
0:00:58 > 0:01:00Mum had gas.
0:01:00 > 0:01:02- Thanks for helping.- Cheers, Ollie.
0:01:02 > 0:01:04Bye, Pete.
0:01:04 > 0:01:06Come on. Don't want you living on takeaways.
0:01:07 > 0:01:09- Morning.- Morning.
0:01:09 > 0:01:11Looking for something?
0:01:11 > 0:01:14The key to the suggestion box.
0:01:14 > 0:01:15I am sure I put it in here.
0:01:15 > 0:01:16Maybe it just fell out?
0:01:16 > 0:01:19- I'll check the staffroom, if you like.- Oh, thank you.
0:01:22 > 0:01:24We do have cleaners, you know?
0:01:24 > 0:01:27The key to the suggestion box is missing.
0:01:27 > 0:01:30Ah, the suggestion box -
0:01:30 > 0:01:34that management sop to worker participation.
0:01:34 > 0:01:38You know, that is a tool that marshals employee pretentions
0:01:38 > 0:01:40and holds them in perpetuity, like nuclear waste,
0:01:40 > 0:01:42allowing the powers-that-be
0:01:42 > 0:01:46to maintain control with a simulacrum of democratic process.
0:01:46 > 0:01:49- It's not in here. - I do not understand.
0:01:49 > 0:01:51Your box is an irrelevance, Mrs Tembe.
0:01:51 > 0:01:53How can you be so cynical?
0:01:53 > 0:01:55That's not me being cynical, that's me being correct.
0:01:55 > 0:01:57Yes, well, we will see.
0:01:57 > 0:01:58Have you tried a paperclip?
0:02:03 > 0:02:05They're horrible.
0:02:05 > 0:02:08- You don't like flowers, Ollie?- Yuck.
0:02:08 > 0:02:10KNOCK ON DOOR
0:02:13 > 0:02:14- Hey.- Jimmi!
0:02:14 > 0:02:18Thought a bit of greenery would cheer up the place up.
0:02:18 > 0:02:20And this is for you as well.
0:02:27 > 0:02:29Thank you, I'll be very happy here.
0:02:32 > 0:02:36One from you, one from Anya, one from Mum.
0:02:36 > 0:02:37And Derek.
0:02:37 > 0:02:39- Derek?- Ollie!
0:02:40 > 0:02:41Time for a cuppa?
0:02:41 > 0:02:44Uhh...
0:02:44 > 0:02:46Go on, maybe a quick one, then I have to do house-calls.
0:02:46 > 0:02:48- I'll get it.- You'll need these!
0:02:51 > 0:02:52He seems in good spirits.
0:02:52 > 0:02:54Never seen him so happy.
0:02:54 > 0:02:56Thank you so much for your help.
0:02:56 > 0:02:57You did all the work.
0:02:57 > 0:02:59- Milk and sugar?- Uh, yes, please.
0:03:02 > 0:03:06Oh, Mrs Hollins, have you seen the key to the suggestion box?
0:03:06 > 0:03:08No.
0:03:08 > 0:03:09It'll turn up.
0:03:09 > 0:03:11No, I need it now.
0:03:11 > 0:03:14I have a meeting with Mr Harker this morning.
0:03:21 > 0:03:23Oh!
0:03:23 > 0:03:25I cannot believe you have just done that!
0:03:25 > 0:03:28What? I've liberated your suggestions.
0:03:28 > 0:03:29You're welcome.
0:03:40 > 0:03:42I'll be back around 12.
0:03:42 > 0:03:43We're going shopping.
0:03:43 > 0:03:45Thanks for the tea, yeah?
0:03:45 > 0:03:46- Bye.- Bye.
0:04:04 > 0:04:06KNOCK ON DOOR
0:04:07 > 0:04:10KNOCKING CONTINUES
0:04:13 > 0:04:16Hiya. Welcome to the Brompton Estate.
0:04:16 > 0:04:18Saw you moving in.
0:04:18 > 0:04:22These are for you, mate. Just pop them there.
0:04:22 > 0:04:24You must be...
0:04:24 > 0:04:26Ollie. I'm Tommo.
0:04:26 > 0:04:28- Nice to meet you.- Hello.
0:04:28 > 0:04:30- Hope you like lager. - Don't know, don't drink.
0:04:30 > 0:04:32What? Lager? Oh, alcohol?
0:04:32 > 0:04:35- You religious?- Do you want one?
0:04:35 > 0:04:37No thanks, mate. They're for you.
0:04:37 > 0:04:40It's all right in here, innit? You got the place to yourself?
0:04:40 > 0:04:43Hey, how'd you swing that? I'm stuck with the old girl.
0:04:43 > 0:04:45- Mum. - HE LAUGHS
0:04:45 > 0:04:49No, she's all right. She cramps my style a bit.
0:04:49 > 0:04:52- Is she bossy? - Bossy? She could nag for England.
0:04:52 > 0:04:54You got family?
0:04:54 > 0:04:55Just Mum, and Derek.
0:04:55 > 0:04:57Live local, do they?
0:04:57 > 0:04:59- Newcastle. They moved last month. - Geordie-land.
0:04:59 > 0:05:02Oh, don't they talk funny, though? I can't understand a word. It's like,
0:05:02 > 0:05:04- MOCK GEORDIE ACCENT:- Why-aye man! What's that about?
0:05:04 > 0:05:06- You ever been to St James' Park?- No.
0:05:06 > 0:05:08I've been loads of times. Villa away.
0:05:08 > 0:05:10You ARE a Villa fan?
0:05:10 > 0:05:11The Blues.
0:05:11 > 0:05:13Oh.
0:05:13 > 0:05:16I feel your pain, mate. Honest.
0:05:21 > 0:05:24"Improve baby changing facilities."
0:05:24 > 0:05:26Yes, that is a good idea.
0:05:30 > 0:05:33"Playpen for toddlers."
0:05:33 > 0:05:35This one I'm not sure about.
0:05:41 > 0:05:44"Make late patients clean the toilets."
0:05:44 > 0:05:46SHE SIGHS
0:05:46 > 0:05:48So how you getting on?
0:05:48 > 0:05:50I have been impressed with the general standard.
0:05:50 > 0:05:53Although there have been a handful of silly suggestions.
0:05:53 > 0:05:54Mainly from the same person.
0:05:54 > 0:05:56Al.
0:05:56 > 0:05:59Unattributed, but I recognise his handwriting.
0:06:00 > 0:06:04Considering he thinks that this whole project was a silly idea,
0:06:04 > 0:06:06he has made quite an effort.
0:06:06 > 0:06:09"On Fridays all staff must dress as their favourite fictional doctor."
0:06:09 > 0:06:13"eg Doctor Jekyll, Doctor Frankenstein,
0:06:13 > 0:06:16"or Doctor Fu Manchu." Nice.
0:06:16 > 0:06:19I dread to think how much time he has wasted on such nonsense.
0:06:19 > 0:06:22You, on the other hand,
0:06:22 > 0:06:25you have truly embraced the spirit of the scheme.
0:06:25 > 0:06:27And congratulations on your ideas.
0:06:27 > 0:06:29I haven't gone into too much detail.
0:06:29 > 0:06:31I mean, you know what I'm like when I'm on a roll.
0:06:31 > 0:06:33Oh, no. The details are good.
0:06:33 > 0:06:35It will help me with my report.
0:06:35 > 0:06:38And Mr Harker wants as much information as possible.
0:06:38 > 0:06:41Actually, I had another idea this morning.
0:06:41 > 0:06:43I just haven't had the chance to write it down yet.
0:06:43 > 0:06:47Get it to me by midday and I will be happy to include it.
0:06:47 > 0:06:48OK.
0:06:48 > 0:06:50As you're so full of bright ideas,
0:06:50 > 0:06:52you can decide where we're going tonight.
0:06:58 > 0:07:00She the babe?
0:07:00 > 0:07:02The one here earlier.
0:07:02 > 0:07:04- Anya.- Girlfriend?
0:07:04 > 0:07:06My social worker.
0:07:06 > 0:07:08Social worker. Why do you need one of them?
0:07:08 > 0:07:10She helps me do stuff.
0:07:10 > 0:07:11Hey, lucky boy.
0:07:11 > 0:07:13She's well fit.
0:07:13 > 0:07:15You fancy her?
0:07:15 > 0:07:17You do! Have you asked her out?
0:07:17 > 0:07:18- No!- Why not?
0:07:18 > 0:07:20She could move in, look after you properly. Know what I mean?
0:07:20 > 0:07:22- Stop it.- No, just kidding, mate.
0:07:22 > 0:07:25Yeah, it's good to know you've got a cracker looking out for you.
0:07:25 > 0:07:28There's some right dodgy whatsits living round here.
0:07:28 > 0:07:29Anyway, I best be off.
0:07:29 > 0:07:31Thank you for the present.
0:07:31 > 0:07:32Don't drink it all at once.
0:07:35 > 0:07:36Catch you in a bit, mate.
0:07:36 > 0:07:38- See ya.- See ya.
0:07:43 > 0:07:47Yeah, clear off and stay away!
0:07:54 > 0:07:56Stick your job!
0:08:10 > 0:08:14- I thought we could check out the homeware store. There's a sale on. - OK.
0:08:14 > 0:08:15Lager?
0:08:17 > 0:08:18A present from Tommo.
0:08:18 > 0:08:20Tommo? Who's Tommo?
0:08:20 > 0:08:22He lives round here. He's nice.
0:08:22 > 0:08:24He knocked on the door.
0:08:24 > 0:08:26And you let him in?
0:08:26 > 0:08:28Ollie, you need to be careful about letting people
0:08:28 > 0:08:31- you don't know into your flat. - I'm not a baby.
0:08:31 > 0:08:32I just want you to be safe.
0:08:32 > 0:08:36I'm glad you're making friends, but not everyone is nice.
0:08:36 > 0:08:37Tommo is.
0:08:39 > 0:08:42- He thinks you're pretty. - Does he now?
0:08:42 > 0:08:43You are.
0:08:43 > 0:08:46Ollie Powell, are you flirting with me?
0:08:46 > 0:08:48Come on, you. Shopping.
0:08:48 > 0:08:51KNOCK ON DOOR Come in.
0:08:51 > 0:08:54Ah, Mrs Tembe. So sorry to have kept you waiting.
0:08:54 > 0:08:57I'm afraid my last appointment went on rather longer than I anticipated.
0:08:57 > 0:08:59Oh, there is no need to apologise.
0:08:59 > 0:09:02Maybe you have a suggestion on how to deal with time-wasters
0:09:02 > 0:09:04selling over-priced autoclaves?
0:09:04 > 0:09:06Er, no. I cannot say that I do.
0:09:06 > 0:09:10Personally, I'd have everybody with "Medical Sales Representative"
0:09:10 > 0:09:12on their business card humanely euthanised.
0:09:13 > 0:09:15So how did we get on?
0:09:15 > 0:09:18Oh, it has been a resounding success.
0:09:18 > 0:09:20Better than I could have hoped.
0:09:20 > 0:09:22I haven't encountered a workforce yet
0:09:22 > 0:09:25that doesn't relish the opportunity to air its views.
0:09:25 > 0:09:30We have had many practical, well-considered ideas.
0:09:30 > 0:09:33As well as a few frivolous suggestions.
0:09:34 > 0:09:38Doctor Haskey suggested a Lemming Society.
0:09:38 > 0:09:41Nothing wrong with a sprinkling of frivolity.
0:09:41 > 0:09:43All part of the creative spirit.
0:09:43 > 0:09:46Innovation and originality must be nurtured and celebrated.
0:09:46 > 0:09:49Yes, I suppose so.
0:09:49 > 0:09:51Well, the stage is yours.
0:09:51 > 0:09:56All right. Well, we have had 19 suggestions.
0:09:56 > 0:09:58- Why don't you start with your favourite?- Right.
0:09:58 > 0:10:00Well the...
0:10:00 > 0:10:03Well, this one deals with people who have difficulty
0:10:03 > 0:10:08or feel embarrassed waiting for their appointment in the reception area.
0:10:08 > 0:10:12For example, people with children with ADHD.
0:10:12 > 0:10:15Now, the suggestion is that they wait in their car
0:10:15 > 0:10:19and a text be sent when the doctor is ready to see them.
0:10:19 > 0:10:21That's a very interesting idea.
0:10:21 > 0:10:22And very easy to implement.
0:10:22 > 0:10:25Although I envision difficulties.
0:10:25 > 0:10:27Families without cars, for example.
0:10:27 > 0:10:29We can't very well have children with behavioural problems
0:10:29 > 0:10:31running around in the car park willy-nilly.
0:10:31 > 0:10:34It's a health and safety nightmare in the making.
0:10:34 > 0:10:35Yes, well...
0:10:35 > 0:10:37Well, if they do not have their car,
0:10:37 > 0:10:39well, we cannot offer this option.
0:10:39 > 0:10:43Leaving us open to accusations of operating a two-tier service.
0:10:45 > 0:10:46Yes...
0:11:12 > 0:11:15What's up? M6 chocka again?
0:11:15 > 0:11:16Pint of lager.
0:11:16 > 0:11:17Make that two, please.
0:11:23 > 0:11:26Gross misconduct?
0:11:26 > 0:11:27That's not like you.
0:11:28 > 0:11:30Found out you were nicking his stock, did he?
0:11:31 > 0:11:34My shout.
0:11:34 > 0:11:36Seeing as you're unemployed.
0:11:38 > 0:11:41Doctor Vere has suggested that we make better use
0:11:41 > 0:11:43of Doctor Carter's surgical skills
0:11:43 > 0:11:46by setting up a training company.
0:11:46 > 0:11:47Training company?
0:11:47 > 0:11:50Providing instructions to GPs who might want to offer
0:11:50 > 0:11:52the same services at their practice.
0:11:52 > 0:11:56So Heston demonstrates the intricacies of toenail removal
0:11:56 > 0:11:59and haemorrhoid injection to our competitors?
0:11:59 > 0:12:03Yes, well, Doctor Carter is very keen to do more minor surgery,
0:12:03 > 0:12:08and the partners are always on the lookout for new income streams.
0:12:08 > 0:12:12Mrs Tembe, your role is to listen,
0:12:12 > 0:12:14to make the staff feel empowered,
0:12:14 > 0:12:17and you've clearly fulfilled that brief admirably.
0:12:17 > 0:12:21As for training companies and income streams,
0:12:21 > 0:12:23that's the domain of management.
0:12:25 > 0:12:29Well, I was simply trying to make it clear...
0:12:29 > 0:12:33So...tell me some more about the Lemming Society.
0:12:33 > 0:12:36Oh, Doctor Haskey was only trying to make a joke.
0:12:36 > 0:12:40Humour? The best morale booster I know. Give it the prize.
0:12:40 > 0:12:41But...
0:12:41 > 0:12:44Mr Harker, you assured me that
0:12:44 > 0:12:47the suggestion box was a genuine enterprise.
0:12:47 > 0:12:49Oh, Mrs Tembe.
0:12:50 > 0:12:53You really don't understand how to play the game, do you?
0:13:06 > 0:13:08That looks lovely.
0:13:14 > 0:13:16Ollie, is this all you have left?
0:13:17 > 0:13:19Have you ordered a new prescription?
0:13:19 > 0:13:21I forgot.
0:13:21 > 0:13:24It's all right, you have enough left for the next couple of days.
0:13:24 > 0:13:26You've taken this morning's?
0:13:26 > 0:13:28Good. Why don't you give me your order form
0:13:28 > 0:13:30and I'll drop it off at the surgery?
0:13:30 > 0:13:32OK.
0:13:32 > 0:13:35BURGLAR ALARM GOING OFF
0:13:39 > 0:13:42I'll see if Doctor Clay can speed things up a bit.
0:13:43 > 0:13:46Ollie, is this the man who visited you earlier?
0:13:46 > 0:13:47No.
0:13:51 > 0:13:55You take care now. And remember what I said about strangers.
0:13:55 > 0:13:57"Not everyone is nice."
0:13:57 > 0:14:00Sometimes it's hard to tell who's on your side.
0:14:00 > 0:14:01Before you put your trust in anyone,
0:14:01 > 0:14:04make sure you get to know them properly first.
0:14:04 > 0:14:05Bye.
0:14:13 > 0:14:15So which one did he pick?
0:14:15 > 0:14:17Was it new laptops for everyone?
0:14:18 > 0:14:19No.
0:14:19 > 0:14:20Aw. So what won?
0:14:21 > 0:14:23No, it is of no consequence.
0:14:23 > 0:14:26He was not interested in good ideas.
0:14:27 > 0:14:32The suggestion box, it was all smoke and mirrors.
0:14:32 > 0:14:35My role was to make the staff feel empowered,
0:14:35 > 0:14:37whilst doing absolutely nothing.
0:14:37 > 0:14:40Did he say that?!
0:14:40 > 0:14:41So what are you going to do?
0:14:45 > 0:14:52You know, we have already had many excellent suggestions.
0:14:52 > 0:14:54And it is my duty to the staff
0:14:54 > 0:14:57to make sure they get a fair hearing.
0:15:06 > 0:15:08PHONE RINGING
0:15:08 > 0:15:10Mr Harker.
0:15:10 > 0:15:14Mrs Tembe, I see you've requested an appointment for this afternoon.
0:15:14 > 0:15:17Is this in relation to the suggestion box?
0:15:17 > 0:15:18Yes. Yes, it is.
0:15:18 > 0:15:20I think I've made myself perfectly clear.
0:15:20 > 0:15:22Yes, you did.
0:15:22 > 0:15:23But I did not.
0:15:27 > 0:15:29See you this afternoon, then.
0:15:34 > 0:15:36He's down to his last blister pack.
0:15:36 > 0:15:38It must have slipped his mind in all the excitement.
0:15:38 > 0:15:40How's he settling in?
0:15:40 > 0:15:42Well, he made a new friend already.
0:15:42 > 0:15:44That was quick.
0:15:44 > 0:15:45A bit too quick for my liking.
0:15:45 > 0:15:48- So have you met his new friend yet? - No.
0:15:48 > 0:15:50But I saw his moving in gift -
0:15:50 > 0:15:52four cans of lager.
0:15:54 > 0:15:56He's a local guy, Ollie's age.
0:15:56 > 0:15:57Nice gesture.
0:15:57 > 0:15:59Maybe, maybe not.
0:16:00 > 0:16:02- Want me to have a word? - If you don't mind.
0:16:02 > 0:16:04I'm probably worrying about nothing,
0:16:04 > 0:16:06but I really wanted him to have his own place.
0:16:06 > 0:16:08Yeah, and listen, I agreed with you.
0:16:08 > 0:16:10Ollie wants to live independently,
0:16:10 > 0:16:12and with the right support, he's perfectly capable.
0:16:12 > 0:16:14- Thanks, Jimmi.- See you.
0:16:26 > 0:16:29PHONE RINGING
0:16:29 > 0:16:31- Ollie, it's Doctor Clay.- Hi, Jimmi.
0:16:31 > 0:16:33Listen, Anya's just dropped off your order form,
0:16:33 > 0:16:36so I'll have your prescription ready this afternoon.
0:16:36 > 0:16:37- Can you come in and pick it up? - What time?
0:16:37 > 0:16:39KNOCK ON DOOR Oh, hang on.
0:16:42 > 0:16:43Hiya.
0:16:43 > 0:16:45Got to go.
0:16:45 > 0:16:47- Wait, wait.- Just put it there. - Ollie, you still there?
0:16:47 > 0:16:49Yeah, still here.
0:16:49 > 0:16:51Can you come to The Mill between four and six?
0:16:51 > 0:16:52Yeah, see you later.
0:16:55 > 0:16:56Don't need it any more.
0:16:56 > 0:16:58Got a 40 inch smart telly for Christmas.
0:16:58 > 0:17:01Five minutes, I'll have it up and running.
0:17:01 > 0:17:03Well, don't I get a cuppa, then?
0:17:03 > 0:17:04Oh, I got new mugs!
0:17:17 > 0:17:18You've done a great job.
0:17:20 > 0:17:22Go for it.
0:17:30 > 0:17:31Come in.
0:17:39 > 0:17:40Right.
0:17:41 > 0:17:46That should...be the one.
0:17:46 > 0:17:48Here we go. Look.
0:17:48 > 0:17:50What do you reckon?
0:17:50 > 0:17:51- That side's higher.- Oh, yeah.
0:17:51 > 0:17:52Right up a bit.
0:17:53 > 0:17:55Bit more. Bit more.
0:17:55 > 0:17:58Hey. Looking good?
0:17:58 > 0:18:00Oh, yeah. Do us a favour.
0:18:00 > 0:18:02Look after that.
0:18:02 > 0:18:05Spare key to my place in case I lock myself out.
0:18:05 > 0:18:06Can't your mum let you in?
0:18:06 > 0:18:08Yeah, in theory.
0:18:08 > 0:18:11But you try getting her out of bed after she's turned in.
0:18:11 > 0:18:14Now, if I'm later than midnight, I'll kip in the bike shed. Promise.
0:18:14 > 0:18:16Thanks, mate.
0:18:16 > 0:18:17You got a spare?
0:18:17 > 0:18:20Return the favour?
0:18:20 > 0:18:23Hey, no worries if it's against the rules.
0:18:26 > 0:18:27Thanks, mate.
0:18:27 > 0:18:29- PHONE RINGING - Oh, hang on.
0:18:30 > 0:18:32Oh, got to go.
0:18:32 > 0:18:34You haven't seen my Speedway DVDs.
0:18:34 > 0:18:35Catch you later, yeah?
0:18:39 > 0:18:41You just want to take a seat?
0:18:52 > 0:18:53How'd it go?
0:18:53 > 0:18:56Did he see the error of his ways?
0:18:56 > 0:18:57There is...
0:18:57 > 0:18:59There is nothing to tell.
0:18:59 > 0:19:00Oh, go on.
0:19:00 > 0:19:02Excuse me, I have to...
0:19:07 > 0:19:09Oh, you're cutting it fine.
0:19:09 > 0:19:10- I forgot.- Here you are.
0:19:10 > 0:19:11Present for you.
0:19:11 > 0:19:14- I got a TV.- A TV?
0:19:14 > 0:19:16Tommo gave it to me. He got a new one.
0:19:16 > 0:19:19- Is that who was there when I called? - And he helped me put my pictures up.
0:19:19 > 0:19:22Listen, I'll give you a lift home if you want. You can tell me all about him.
0:19:22 > 0:19:24Well, we're mates, only he supports the Villa.
0:19:24 > 0:19:26Well, no-one's perfect.
0:19:27 > 0:19:30So where you taking me tonight?
0:19:30 > 0:19:32- It's a surprise. - I don't want to end up in some dive.
0:19:32 > 0:19:34I'm not going to take you to some dive.
0:19:34 > 0:19:36Or some weird movie with subtitles.
0:19:36 > 0:19:39There are loads of great films with subtitles.
0:19:39 > 0:19:41- Like Kagemusha, Jean de Florette. - See what I mean?
0:19:41 > 0:19:42Tell me.
0:19:42 > 0:19:44He hasn't got a clue where you're going.
0:19:44 > 0:19:47I've seen that look before.
0:19:47 > 0:19:49- Busted.- Men.
0:19:49 > 0:19:50They're all a nightmare.
0:19:50 > 0:19:52You're the nightmare.
0:19:52 > 0:19:54You're lucky I'm even risking it after last time.
0:19:54 > 0:19:55What do you mean, after last time?
0:19:55 > 0:19:58- You know what I mean by last time. - Uhh, well, I don't.
0:20:01 > 0:20:02You working late?
0:20:02 > 0:20:05Yes. I.. I have nothing better to do.
0:20:05 > 0:20:09Mrs Tembe, tell me what's going on.
0:20:09 > 0:20:10It has...
0:20:10 > 0:20:12It has just been a busy day.
0:20:14 > 0:20:17Night, Pete. Tom.
0:20:17 > 0:20:20Come on, I'm taking root here!
0:20:20 > 0:20:21Night.
0:20:38 > 0:20:40KNOCK ON DOOR
0:20:40 > 0:20:43- TOMMO:- Good boys, best behaviour. Yeah?
0:20:43 > 0:20:46KNOCKING CONTINUES
0:20:52 > 0:20:56Ollie! Meet the gang - Jed, Adey, Matt.
0:20:56 > 0:20:59Boys, Ollie. Ollie, the lads. In we come.
0:20:59 > 0:21:01He's got his grandma's curtains up.
0:21:01 > 0:21:03Mate, what is wrong with you tonight?
0:21:05 > 0:21:08Adey, look at that, mate. Eh?
0:21:08 > 0:21:11Look at that absolute masterpiece.
0:21:11 > 0:21:12And that.
0:21:12 > 0:21:14- I don't mess about, do I? - I don't drink.
0:21:14 > 0:21:16Well, it's about time you started.
0:21:16 > 0:21:18Go on, give it a try.
0:21:18 > 0:21:20The more you drink, the better it tastes. Eh, lads?
0:21:20 > 0:21:23Famous last words. Cheers.
0:21:23 > 0:21:25Who's got the bottle opener?
0:21:25 > 0:21:27- I couldn't get the TV to work. - You couldn't get the TV to work?
0:21:27 > 0:21:29Yeah, because you're in DVD mode, mate.
0:21:29 > 0:21:32No hope, eh? I told him, didn't I? No hope, is there?
0:21:32 > 0:21:35- KNOCK ON DOOR - Oh, here he is.
0:21:35 > 0:21:36On cue.
0:21:38 > 0:21:40All right, mate.
0:21:42 > 0:21:44Here he is, lads.
0:21:46 > 0:21:48All right, boys.
0:21:50 > 0:21:52Ollie.
0:21:52 > 0:21:55Have you come to see my Speedway DVDs?
0:22:41 > 0:22:44Don't put it in his face.
0:22:44 > 0:22:46- Here you are. - Don't smoke.
0:22:48 > 0:22:50Where you going?
0:22:50 > 0:22:52Beer run. We're almost out.
0:22:53 > 0:22:5630 for the kitty.
0:23:01 > 0:23:03No, 30 each, mate.
0:23:05 > 0:23:07Come on.
0:23:08 > 0:23:10(Oh, what is that?)
0:23:10 > 0:23:11You got a debit card?
0:23:13 > 0:23:14Have that.
0:23:16 > 0:23:17Thanks, mate.
0:23:17 > 0:23:19What's your pin number?
0:23:21 > 0:23:23One, nine, seven, one.
0:23:23 > 0:23:26One, nine, seven, one. All right. Cheers, mate.
0:23:28 > 0:23:30Come on, stick some music on, Adey.
0:23:30 > 0:23:33Go on.
0:23:33 > 0:23:36SLOW ELECTRONIC DANCE MUSIC PLAYS
0:23:42 > 0:23:44You like this, Ollie?
0:23:44 > 0:23:47Eh?
0:23:47 > 0:23:48You like this?
0:23:54 > 0:23:57Oh, Ollie's got some moves.
0:23:59 > 0:24:01Are we stripping, are we? Eh?
0:24:01 > 0:24:06Go on. Strip, strip, strip, strip, strip, strip.
0:24:06 > 0:24:08LAUGHING FROM OTHER ROOM
0:24:08 > 0:24:11Come on, Ollie. Give us some. Come on.
0:24:11 > 0:24:14Come on. Strip for us! Come on.
0:24:14 > 0:24:17Come on, you were enjoying yourself there.
0:24:17 > 0:24:19Come on, get up!
0:24:38 > 0:24:40Right.
0:24:40 > 0:24:41Suggestions.
0:24:42 > 0:24:46This morning, I did not do justice to the many excellent ideas
0:24:46 > 0:24:49I received from our colleagues.
0:24:49 > 0:24:56So I have taken the time to analyse and cost the top five suggestions.
0:24:56 > 0:25:02In addition, I have outlined a plan for implementing the proposals.
0:25:07 > 0:25:10Well, I can talk you through it now.
0:25:10 > 0:25:13So you've wasted half a day pursuing this irrelevance,
0:25:13 > 0:25:16despite my expressly telling you to drop it?
0:25:16 > 0:25:18Mr Harker,
0:25:18 > 0:25:23the suggestion box is a far more powerful tool than you realise.
0:25:24 > 0:25:27Staff working on the front-line,
0:25:27 > 0:25:30they know how things work,
0:25:30 > 0:25:34and they are best placed to identify issues and provide solutions.
0:25:34 > 0:25:36That might be how it works on a church committee,
0:25:36 > 0:25:38but this is business.
0:25:38 > 0:25:42I appreciate I do not have your business experience,
0:25:42 > 0:25:46but I have been a part of this practice for many years.
0:25:46 > 0:25:51And I...and I was honoured to lead it through some very difficult times.
0:25:51 > 0:25:54Yes, I'm well aware.
0:25:54 > 0:25:57Business is about streamlined, long-term thinking,
0:25:57 > 0:26:00but I wouldn't expect you to get that.
0:26:00 > 0:26:03I don't doubt your dedication to The Mill, Mrs Tembe,
0:26:03 > 0:26:05but let's be honest,
0:26:05 > 0:26:08there's not a lot else going on in your life, is there?
0:26:17 > 0:26:19- Come in.- Sorry to interrupt.
0:26:19 > 0:26:22I'm trying to ID a possible patient of yours.
0:26:22 > 0:26:24Male, mid 20s.
0:26:24 > 0:26:27You issued him a prescription today.
0:26:27 > 0:26:29I think his surname begins with a P.
0:26:29 > 0:26:32Powell. Oliver Powell. What's happened?
0:26:32 > 0:26:34See for yourself.
0:26:44 > 0:26:48It doesn't make sense, he must have lost his prescription.
0:26:56 > 0:26:58- You got home all right, then?- Yeah.
0:26:58 > 0:27:01Only the cops were round the Bull's earlier flashing your mug about.
0:27:01 > 0:27:03Is that a skirt?
0:27:03 > 0:27:04It's all I could find in the rush.
0:27:04 > 0:27:07You won't see it at all once you've got your tunic on.
0:27:07 > 0:27:09Ever seen a petrol bomb before?
0:27:09 > 0:27:10Take a look in the mirror,
0:27:10 > 0:27:13ask yourself what impression you're giving.
0:27:13 > 0:27:16Could be carrying beers. Must be going to a party or something.
0:27:16 > 0:27:17That's not beer, Jimmi.