Melting Point

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0:00:27 > 0:00:31What on earth...? I locked all that away!

0:00:33 > 0:00:35Broke the lock, didn't she?

0:00:35 > 0:00:38Oh! That was the last of my duty-free.

0:00:39 > 0:00:42I think she's took all the cooking brandy, too.

0:00:42 > 0:00:45I'll get the lock fixed, and I'll replace everything.

0:00:45 > 0:00:48- I promise.- Ayesha...

0:00:48 > 0:00:51Look, I know she was a state at Mrs Tembe's leaving do.

0:00:51 > 0:00:54But she went a whole day last week without booze.

0:00:54 > 0:00:56My mum's been drinking for as long as I can remember -

0:00:56 > 0:00:59stopping was never going to be easy.

0:01:00 > 0:01:03I just need to get her back on track, that's all.

0:01:06 > 0:01:09I'll put these in the recycling.

0:01:13 > 0:01:15She has no intention of quitting.

0:01:15 > 0:01:18And she knows just how to play Ayesha.

0:01:18 > 0:01:20- I don't know how she copes. - And what about you?

0:01:20 > 0:01:22You shouldn't have to be dealing with this.

0:01:22 > 0:01:24BREN COUGHS

0:01:24 > 0:01:26Rough night?

0:01:26 > 0:01:28Nothing a little hair of the dog won't sort out.

0:01:28 > 0:01:30You've drunk the place dry.

0:01:30 > 0:01:32You must have something?

0:01:33 > 0:01:36Not much of a housekeeper, this one, is she?

0:01:36 > 0:01:39And you're the perfect house guest(!)

0:01:39 > 0:01:42Well, when you eventually do make it to the supermarket,

0:01:42 > 0:01:44get us a bottle of vodka, will ya?

0:01:44 > 0:01:45Make that two?

0:01:50 > 0:01:52She's quite the charmer.

0:01:52 > 0:01:53I'd better get a shift on.

0:01:53 > 0:01:56I've arranged to work from home today.

0:01:56 > 0:01:58The last thing I'm going to do

0:01:58 > 0:02:00is to leave that woman alone to run amok.

0:02:06 > 0:02:10Good morning, Mill Health Centre, how can I help?

0:02:10 > 0:02:13If you could just sort out the clinic rotas when you've got a sec.

0:02:13 > 0:02:16Hang on a minute, Mr Jenkins. I'm on my own!

0:02:16 > 0:02:18Mrs Tembe's gone, there's no Valerie...

0:02:18 > 0:02:21Obviously I'd do them myself if I could, but I've got a never-ending

0:02:21 > 0:02:24conference call and the doctors need them by the end of the day.

0:02:26 > 0:02:28You're a life-saver, Karen.

0:02:30 > 0:02:32So sorry, Mr Jenkins. Where were we?

0:02:33 > 0:02:36Yes, it is, it's 1.30 tomorrow.

0:02:36 > 0:02:41OK, we look forward to seeing you, bye.

0:02:41 > 0:02:42Have you seen what he's given me to do?

0:02:42 > 0:02:44The rotas, on top of everything else!

0:02:44 > 0:02:47Mrs Tembe had her faults but she would never off-load work like that.

0:02:47 > 0:02:49I'm going to miss her.

0:02:49 > 0:02:51Me and all.

0:02:51 > 0:02:53Just tell him to sling his hook.

0:02:53 > 0:02:54Oh, don't worry, I will.

0:02:54 > 0:02:56Hey!

0:02:56 > 0:02:59How was your mum after Friday night?

0:02:59 > 0:03:01She must have had the hangover from hell.

0:03:01 > 0:03:03- She's getting there. - That's...

0:03:03 > 0:03:04good?

0:03:08 > 0:03:09Steve!

0:03:09 > 0:03:11Hiya, Mrs Hollins.

0:03:11 > 0:03:12What you doing here?

0:03:12 > 0:03:14I need to see a doctor.

0:03:14 > 0:03:16Oh, erm...

0:03:20 > 0:03:23How was your weekend?

0:03:23 > 0:03:24Erm, busy.

0:03:24 > 0:03:27Is that why you didn't answer my messages?

0:03:27 > 0:03:28No, not really.

0:03:30 > 0:03:33You're annoyed. Look, what I said on Friday...

0:03:33 > 0:03:37What, when you suggested I might relax and unwind by having a drink?

0:03:37 > 0:03:39I'm sorry. I didn't mean anything.

0:03:39 > 0:03:40It's fine, forget it.

0:03:46 > 0:03:47Can I make you a drink?

0:03:47 > 0:03:50What would you suggest, a double G&T,

0:03:50 > 0:03:53maybe a cheeky bottle of tequila, pint of cider?

0:03:53 > 0:03:55That'd really relax me.

0:04:07 > 0:04:09I didn't know you'd moved.

0:04:09 > 0:04:10Few weeks ago now.

0:04:11 > 0:04:16I will update your record and I've put you with Dr Carter,

0:04:16 > 0:04:18he's on the drop-ins.

0:04:18 > 0:04:19Thanks, Mrs Hollins.

0:04:19 > 0:04:22Don't call me that, you make me feel like I'm 100.

0:04:22 > 0:04:24HE SNEEZES

0:04:24 > 0:04:26Oh, dear, I haven't got a tissue.

0:04:26 > 0:04:28How long have you been feeling like this?

0:04:28 > 0:04:29Couple of weeks now.

0:04:31 > 0:04:33I can't concentrate for it and my thesis is due Friday.

0:04:33 > 0:04:36Why'd I ever do engineering?

0:04:36 > 0:04:39I can't believe your mum's letting you burn yourself out like this.

0:04:39 > 0:04:41Haven't seen her in a while.

0:04:41 > 0:04:44I know Jack said you weren't getting on with your stepdad...

0:04:44 > 0:04:46I just needed my own space.

0:04:46 > 0:04:48Mr Parker? If you'd like to come through.

0:04:51 > 0:04:53PHONE RINGS

0:04:53 > 0:04:54Yeah, so as I was saying, the rotas...

0:04:56 > 0:04:58Don't you think you should get that?

0:04:58 > 0:05:00Yes, I should.

0:05:01 > 0:05:03Well?

0:05:03 > 0:05:07I can discuss the rotas, or I can answer the phone. I can't do both.

0:05:08 > 0:05:10I'll do them myself.

0:05:13 > 0:05:17Good morning, Mill Health Centre, how can I help you?

0:05:24 > 0:05:26Alcohol intake?

0:05:26 > 0:05:30Few beers at the weekend, something stronger if I'm feeling flush...

0:05:30 > 0:05:32but that's about it.

0:05:32 > 0:05:34Smoke?

0:05:34 > 0:05:36Nope. I'm pretty clean-living, really.

0:05:40 > 0:05:41I've never had a cold like this before.

0:05:41 > 0:05:43If it is a cold.

0:05:43 > 0:05:46I'm going to book you in with the nurse for some tests.

0:05:46 > 0:05:49Do I have to? I'm sure it's just some kind of bug.

0:05:49 > 0:05:51Can you just give me something to help me sleep?

0:05:51 > 0:05:53Best to make sure.

0:05:55 > 0:05:57Fighting talk, my man, fighting talk.

0:05:57 > 0:06:00I always thought you were a white wine spritzer kind of guy.

0:06:00 > 0:06:01See you later.

0:06:02 > 0:06:04Is it manners to knock?

0:06:04 > 0:06:06I can't find the order sheets.

0:06:06 > 0:06:09Mrs Tembe always kept them at reception but they're not there.

0:06:09 > 0:06:10What do you need?

0:06:11 > 0:06:14Mrs T always trusted me to do my own ordering.

0:06:14 > 0:06:17Well, she's not here because she got a better offer.

0:06:17 > 0:06:18- Lucky her.- Sorry?

0:06:18 > 0:06:20We all miss her.

0:06:20 > 0:06:23Mrs Tembe must've been something of a mother figure for you.

0:06:23 > 0:06:25And why would I need one?

0:06:25 > 0:06:28Sorry, I didn't mean anything by that. You needed stock?

0:06:28 > 0:06:30No. I want to know what you meant by...

0:06:30 > 0:06:31Forget I said anything.

0:06:31 > 0:06:34E-mail me what you need and I'll see what I can do.

0:06:43 > 0:06:45I'm sorry, Mrs Wilson, can you just hold?

0:06:45 > 0:06:47How did it go? Did you get it sorted?

0:06:47 > 0:06:49No, and I don't have time to wait around for blood tests.

0:06:49 > 0:06:53- They don't take long. - All I wanted was something to help me get my thesis finished,

0:06:53 > 0:06:56- I just need to...- Steve, if the doctor said you need blood...

0:06:56 > 0:06:58I'm on a deadline, I just don't have the time.

0:06:58 > 0:07:00Thanks for everything, Mrs H.

0:07:00 > 0:07:02HE SNEEZES

0:07:03 > 0:07:07Oh, so sorry! Mrs Wilson, where were we?

0:07:11 > 0:07:14GLASS SMASHES

0:07:28 > 0:07:32Just to say, I smashed that bottle of posh perfume that was

0:07:32 > 0:07:34left on the edge of the bath.

0:07:34 > 0:07:36The one that Chris bought me for Christmas?

0:07:36 > 0:07:39Bit of a daft place to leave it, if you ask me.

0:07:39 > 0:07:42Still, there's a stall on the market,

0:07:42 > 0:07:45does quite decent rip-offs - I'll get you some.

0:07:45 > 0:07:46No, thank you.

0:07:50 > 0:07:54Borrowed your dressing gown as well, and nabbed a bit of your face mask.

0:07:54 > 0:07:56Hope you don't mind.

0:07:56 > 0:08:00It's antiageing, not really my skin type.

0:08:00 > 0:08:03But I had to use something. I was so dehydrated.

0:08:03 > 0:08:07Well, if you hadn't had a litre of vodka...

0:08:16 > 0:08:19You know I can't talk really talk to you about a patient.

0:08:19 > 0:08:21I know, but I've known Steve since he was a kid.

0:08:21 > 0:08:24His parents split up a while back.

0:08:24 > 0:08:26I think he's fallen out with his mum.

0:08:26 > 0:08:29Shame he didn't go for his blood tests.

0:08:29 > 0:08:30He looked awful.

0:08:30 > 0:08:32He didn't look like that at Christmas

0:08:32 > 0:08:34when he was hanging around with Jack.

0:08:34 > 0:08:35He seemed...absent.

0:08:35 > 0:08:37His concentration was all over the place.

0:08:37 > 0:08:39You think it's drugs?

0:08:39 > 0:08:41I'm not necessarily saying that.

0:08:43 > 0:08:45No, it's just not Steve.

0:08:45 > 0:08:46You saw the state of him.

0:08:48 > 0:08:50Are you on your own today?

0:08:50 > 0:08:52Yeah.

0:08:52 > 0:08:53Who's manning the fort?

0:09:02 > 0:09:05I noticed you seemed hungry earlier so I thought I'd...

0:09:05 > 0:09:06What's the brown stuff?

0:09:06 > 0:09:08Oh, it's an olive tapenade.

0:09:08 > 0:09:10Got any salad cream?

0:09:25 > 0:09:27Mmm, better.

0:09:30 > 0:09:34Bren, Ayesha was very upset this morning.

0:09:34 > 0:09:35Yeah?

0:09:35 > 0:09:40Yeah. Your...behaviour on Friday...

0:09:40 > 0:09:44I got a bit lairy, so what? Everyone had a few.

0:09:44 > 0:09:46It was more than just a few, wasn't it?

0:09:46 > 0:09:48And you have been drinking all weekend!

0:09:48 > 0:09:51How has this got anything to do with you?

0:09:51 > 0:09:53Ayesha's my friend

0:09:53 > 0:09:55and I just don't want to see her get hurt.

0:09:55 > 0:09:59Snooty cow, sitting there, judging me.

0:09:59 > 0:10:00Bren, please...

0:10:00 > 0:10:01My daughter's none of your business.

0:10:01 > 0:10:05I know that things have been... difficult for you.

0:10:05 > 0:10:07Think you're dead smart, don't you?

0:10:07 > 0:10:09With your shiny hair and your posh blouse

0:10:09 > 0:10:11and your minging olive stuff!

0:10:11 > 0:10:13All right, attack me all you want.

0:10:13 > 0:10:15But please, don't drag Ayesha down with you.

0:10:15 > 0:10:17And where's your boy, eh?

0:10:17 > 0:10:20Couldn't get far enough away from you, could he?

0:10:21 > 0:10:23Don't go telling me about my daughter.

0:10:23 > 0:10:26You're hardly mother of the year yourself!

0:10:35 > 0:10:37Looks nice.

0:10:39 > 0:10:41What is it?

0:10:41 > 0:10:43Stuffed paratha.

0:10:44 > 0:10:45Looks delicious.

0:10:48 > 0:10:51I wonder how Mrs Tembe's getting on.

0:10:51 > 0:10:54My mate's the practice nurse at King's Green,

0:10:54 > 0:10:57she says she's a big hit already.

0:10:57 > 0:11:00They're lucky to have her. She was a great asset.

0:11:00 > 0:11:01And a good friend.

0:11:05 > 0:11:07We once spent an evening under the stars.

0:11:07 > 0:11:08Yeah?

0:11:08 > 0:11:10She helped me change the lens on my telescope.

0:11:10 > 0:11:12Is that a euphemism?

0:11:12 > 0:11:15It gave me a wonderful perspective on the Pleiades...

0:11:16 > 0:11:18..and on so many things.

0:11:20 > 0:11:22I'm going to miss her.

0:11:22 > 0:11:25Yeah, the place is really different without her.

0:11:25 > 0:11:27She's a big loss.

0:11:28 > 0:11:30It's a shame she felt she had to go.

0:11:38 > 0:11:41I can't stop thinking about Steve.

0:11:41 > 0:11:44- Is that the guy who swerved the bloods?- Mm-hm.

0:11:44 > 0:11:46I mean, Heston thinks he's a junkie.

0:11:46 > 0:11:49But I just saw him at Christmas and he was fine.

0:11:49 > 0:11:52He seemed all right. Maybe he was covering, though.

0:11:52 > 0:11:55I would've thought I'd have noticed something.

0:11:55 > 0:11:57Just to let you know, I've done the rotas.

0:11:57 > 0:11:58Oh, great.

0:11:58 > 0:12:00Didn't take me long at all.

0:12:00 > 0:12:03Well, that bodes well for the future then, doesn't it?

0:12:03 > 0:12:05I've e-mailed you some spreadsheets.

0:12:05 > 0:12:07Valerie made a start on them, didn't quite get them finished.

0:12:07 > 0:12:09Be great if you could get them updated.

0:12:09 > 0:12:12No rush, as long as they're done by the end of the day.

0:12:12 > 0:12:15Anthony, erm, I'd love to help but something urgent has come up

0:12:15 > 0:12:17- and it's my lunch.- But...

0:12:17 > 0:12:19I'm really sorry.

0:12:38 > 0:12:40What?

0:12:50 > 0:12:52Oh! It's a bit whiffy.

0:12:52 > 0:12:54Is it? Open a window if you like.

0:12:57 > 0:13:00Can't remember the last time I had a chocolate eclair.

0:13:02 > 0:13:05Hey, no skipping to the treats. Ham and pickle first.

0:13:06 > 0:13:08I haven't really got time for lunch.

0:13:08 > 0:13:10Everybody's got to eat.

0:13:10 > 0:13:13You're doing me a favour - I couldn't wait to get away.

0:13:13 > 0:13:15My new boss is a bit of a twonk.

0:13:15 > 0:13:17Anyway, we didn't catch up over Christmas, did we?

0:13:17 > 0:13:21Maybe just as well, state me and Jack were in. Carnage!

0:13:21 > 0:13:23"We've drunk seven pints so now we need some shots."

0:13:23 > 0:13:26Perfect Jack logic.

0:13:26 > 0:13:28You looked after him.

0:13:28 > 0:13:31If holding the bowl while he puked his guts up is "looking after"...

0:13:31 > 0:13:36You know what I mean. You're, erm, the sensible one.

0:13:36 > 0:13:39Sensible? Who wants to be sensible? Not me.

0:13:42 > 0:13:45I've just been so busy with my thesis

0:13:45 > 0:13:51and then I started feeling ill, I let the cleaning slip a bit.

0:13:51 > 0:13:52Hm.

0:13:54 > 0:13:56- I can put the heating on. - No, I'm fine. I'll, erm...

0:13:56 > 0:13:59I could, erm... Maybe not.

0:13:59 > 0:14:01I can't afford it anyway.

0:14:01 > 0:14:04I've been pretty skint since I moved in.

0:14:04 > 0:14:07- You should talk to your mum. - No!

0:14:08 > 0:14:11I'm sorry, I... It's just, I don't want to ask her for anything.

0:14:13 > 0:14:16Why don't I make us some tea to go with this lot?

0:14:32 > 0:14:34It's just the luck of the draw, I'm afraid.

0:14:34 > 0:14:38Four consecutive family planning clinics isn't luck!

0:14:38 > 0:14:40I did ask Karen to sort it out but...

0:14:40 > 0:14:41So Karen's responsible?!

0:14:41 > 0:14:44Heston, obviously I would change things if I could.

0:14:44 > 0:14:47The needs of my doctors always come first.

0:14:47 > 0:14:49But I can't start changing things now.

0:14:49 > 0:14:51Not without causing major disruption to the others.

0:14:51 > 0:14:54How can changing a few clinics be a major disruption?

0:14:54 > 0:14:57I have to think about what's best for the practice as a whole.

0:14:57 > 0:15:01It'd be a total upheaval to start changing all the rotas now.

0:15:01 > 0:15:03On this occasion it is beyond my control,

0:15:03 > 0:15:06but you have my personal assurance that it will not happen again.

0:15:06 > 0:15:08I really am so very sorry.

0:15:26 > 0:15:27What are you doing?

0:15:27 > 0:15:29- Nothing. - You were snooping.

0:15:29 > 0:15:31No, no, no, the cushion...

0:15:31 > 0:15:32I'm not stupid, Mrs Hollins.

0:15:33 > 0:15:35It's just...

0:15:35 > 0:15:37You just look so unwell.

0:15:37 > 0:15:39That's why I came to the doctor's.

0:15:39 > 0:15:41I know, but if there's anything else...

0:15:41 > 0:15:43Sorry, I'm not with you.

0:15:43 > 0:15:46It's you leaving home, this...place.

0:15:48 > 0:15:52You're not sleeping and you've let yourself go a bit.

0:15:52 > 0:15:55And if there was something you couldn't tell your mum...

0:15:57 > 0:15:59Is it drugs?

0:15:59 > 0:16:00What?

0:16:01 > 0:16:03I'd like you to go now.

0:16:03 > 0:16:07- Steve... - Please, Mrs Hollins? Just go.

0:16:07 > 0:16:08I'm sorry.

0:16:11 > 0:16:13HE COUGHS

0:16:18 > 0:16:22What? No, everything's fine, Ayesha.

0:16:22 > 0:16:24She probably didn't hear it.

0:16:26 > 0:16:30Yes, yes, of course.

0:16:31 > 0:16:33Of course I'll get her to call you.

0:16:35 > 0:16:36OK, bye.

0:16:38 > 0:16:40Oh!

0:16:51 > 0:16:54PHONE RINGS OUTSIDE

0:17:05 > 0:17:07Oh!

0:17:27 > 0:17:31You're back. Did you manage to make a start on those spreadsheets?

0:17:33 > 0:17:35Actually, I'm still on my break

0:17:35 > 0:17:38and to be honest, I'm not feeling terribly well.

0:17:38 > 0:17:41Well, I'm sorry to hear that but I would appreciate it

0:17:41 > 0:17:43if you managed to get at least some of them done.

0:17:43 > 0:17:46If you start now, you've got an hour before we open.

0:17:47 > 0:17:50On second thoughts, perhaps wait till you're feeling a bit better.

0:17:50 > 0:17:52Best not to overdo it.

0:17:52 > 0:17:54We're already two receptionists down,

0:17:54 > 0:17:56the last thing I need is you calling in sick.

0:18:00 > 0:18:02Why did you put me on the family planning rota for

0:18:02 > 0:18:04four consecutive weeks?

0:18:04 > 0:18:06- I didn't. - Well, you did the rotas.

0:18:06 > 0:18:08- No, I didn't. - Anthony said you did.

0:18:08 > 0:18:09Well, I didn't!

0:18:09 > 0:18:12If you cast your mind back, I didn't actually say that Karen did them.

0:18:12 > 0:18:14I said they'd already been done

0:18:14 > 0:18:17- and there wasn't time to change them on this occasion.- Right.

0:18:17 > 0:18:20I'll make sure you get a better range of clinics next time, OK?

0:18:21 > 0:18:24You really should do something about that cold.

0:18:25 > 0:18:27I'm sure he said you did.

0:18:27 > 0:18:29That's so I'd cop for the blame.

0:18:29 > 0:18:30He's a right one, that one.

0:18:30 > 0:18:32SHE SNIFFS

0:18:32 > 0:18:34You should see a doctor.

0:18:34 > 0:18:35I'll make you a cup of tea.

0:18:37 > 0:18:40It's only come on since I went round to Steve's.

0:18:40 > 0:18:41- Patient Steve?- Mm.

0:18:42 > 0:18:47No wonder he's poorly, he lives in a right dump, the poor thing.

0:18:47 > 0:18:50I just wish he'd make it up with his mum and go back home.

0:18:50 > 0:18:51Nobody should live like that.

0:18:51 > 0:18:54It was damp and cold and mouldy.

0:18:55 > 0:18:57Mouldy?

0:18:57 > 0:18:58Yeah. Disgusting.

0:18:58 > 0:19:02Grey-green furry stuff climbing up the walls...

0:19:03 > 0:19:05Oh, didn't know that.

0:19:05 > 0:19:08Oh, that's it! Toxic black mould.

0:19:08 > 0:19:10That sounds scary.

0:19:10 > 0:19:13- Are you sure that's what you saw in Steve's flat?- Yeah.

0:19:15 > 0:19:20Right, well, that gets in the air, any food that's lying around.

0:19:20 > 0:19:23I told you his place was minging.

0:19:23 > 0:19:25Bits of rotten-looking food everywhere.

0:19:25 > 0:19:29That'll explain the redness around his mouth and why you're sneezing.

0:19:30 > 0:19:32What?

0:19:32 > 0:19:35I touched it and I didn't wash my hands after.

0:19:35 > 0:19:38I wouldn't worry. I don't think you were exposed long enough.

0:19:38 > 0:19:41But Steve's been living in that place for ages.

0:19:41 > 0:19:43He needs to get tested as soon as possible.

0:19:43 > 0:19:45What will happen to him?

0:19:45 > 0:19:50It will seriously compromise his immune system...or worse.

0:19:56 > 0:20:00Oh! Leave me, get your hands off me.

0:20:00 > 0:20:03I'm all right! I just want to sleep.

0:20:04 > 0:20:08Get off! Steal my ruddy shoes, would ya?

0:20:08 > 0:20:10I'll get the coppers on you.

0:20:13 > 0:20:16SHE SNORES

0:20:24 > 0:20:25Hi, Steve, it's Karen again.

0:20:25 > 0:20:29I know you're annoyed but, please, would you call me back?

0:20:29 > 0:20:31It's really, really important.

0:20:33 > 0:20:35If anyone's looking for me, I've had to leave a bit early.

0:20:35 > 0:20:36Parents' evening.

0:20:36 > 0:20:39Anthony, there's been a bit of an emergency with one of the patients.

0:20:39 > 0:20:43I've been trying to contact him but he's not picking up. I think I should go...

0:20:43 > 0:20:46We really shouldn't be leaving the reception unmanned.

0:20:46 > 0:20:49I could do it. I could cover. I'm only doing paperwork.

0:20:49 > 0:20:53It's just answering the phone and dealing with patients, isn't it?

0:20:53 > 0:20:55And it's only an hour before closing.

0:20:55 > 0:20:57There's a patient here right now - we need to think about how it

0:20:57 > 0:21:02looks to them. They want your reassuring presence, Karen.

0:21:02 > 0:21:04Any issues, urgent issues, I'm on my mobile.

0:21:13 > 0:21:16Steve? It's me, Karen, can you let me in?

0:21:19 > 0:21:23Hey, listen? I think I know what's making you poorly...

0:21:25 > 0:21:28Please, you've got to get out of that flat.

0:21:28 > 0:21:31It's going to make you properly sick.

0:21:36 > 0:21:39So that's 11 o'clock on Thursday, Mrs Davies.

0:21:39 > 0:21:41OK, thank you. Bye.

0:21:43 > 0:21:44What are you doing here?

0:21:44 > 0:21:49Covering for Karen. Calmly and quite competently, I might add.

0:21:49 > 0:21:52So I can see. Who's going to lock up?

0:21:53 > 0:21:58- Don't tell He Who Must Be Obeyed. - I wouldn't tell that man anything.

0:21:58 > 0:22:00- PHONE RINGS - Ruhma...

0:22:00 > 0:22:02Hello, Mill Health Centre, can I help you?

0:22:02 > 0:22:05Can I just take your name, please?

0:22:05 > 0:22:06OK, how do you spell that?

0:22:10 > 0:22:12This, see?

0:22:12 > 0:22:14It's nothing, just a bit of damp.

0:22:14 > 0:22:16No, it's not, it's mould and it's toxic.

0:22:16 > 0:22:19- Wh...what?- It's in the air that you're breathing.

0:22:19 > 0:22:21It's on the food that you eat.

0:22:21 > 0:22:23You're going to need tests to confirm it,

0:22:23 > 0:22:28but I reckon that this is making you feel like this.

0:22:28 > 0:22:30But how would you know?

0:22:30 > 0:22:32HE COUGHS

0:22:34 > 0:22:36Heston, come on.

0:22:41 > 0:22:46Yeah, I'm at Steve's and he's really poorly, he's not...

0:22:46 > 0:22:50Erm, he's coughing blood. I'm going to call an ambulance.

0:22:58 > 0:23:00Everything OK?

0:23:00 > 0:23:02A man I saw earlier has been taken to hospital.

0:23:02 > 0:23:03The one Karen knows?

0:23:03 > 0:23:05Yeah, I thought I'd pop over.

0:23:08 > 0:23:12And since you ask, everything is not OK.

0:23:13 > 0:23:17I apologised this morning about the party and I really shouldn't have.

0:23:17 > 0:23:20- Right.- Maybe I shouldn't have told you to have a drink.

0:23:20 > 0:23:24It wasn't just that. You're being too touchy-feely.

0:23:24 > 0:23:28I like touching you. I'm an affectionate person.

0:23:28 > 0:23:30- What's wrong with that? - Heston, I don't want...

0:23:30 > 0:23:35Ruhma, I think the world of you but if you don't feel the same way...

0:23:35 > 0:23:37I'm not saying that, I...

0:23:49 > 0:23:51Hey. How are you?

0:23:52 > 0:23:53Felt better.

0:23:54 > 0:23:56About earlier, I'm really sorry, I...

0:23:56 > 0:23:59Hey. No need to apologise.

0:23:59 > 0:24:00The way I spoke to you.

0:24:00 > 0:24:04If anybody should be apologising, it's me for thinking you were...

0:24:06 > 0:24:10And you were bang on, I can't resist a rummage.

0:24:10 > 0:24:12Good job for me.

0:24:12 > 0:24:15It could have been really serious, you know.

0:24:15 > 0:24:19So, I know what you said, but I called your mum.

0:24:19 > 0:24:22- Oh! - You're going to need looking after.

0:24:24 > 0:24:26What did she say?

0:24:26 > 0:24:28That she really missed you

0:24:28 > 0:24:30and they're looking forward to having you home.

0:24:35 > 0:24:37SHE MOANS

0:24:51 > 0:24:52What are you doing?!

0:24:54 > 0:24:56WHAT are you doing?!

0:24:56 > 0:24:58Whoops!

0:25:01 > 0:25:03She's...

0:25:03 > 0:25:05She's just...

0:25:05 > 0:25:08She's just peed on the rug!

0:25:08 > 0:25:12- She's peed on the rug!- What?

0:25:12 > 0:25:16- Mum!- OK, we're going to get this rug up. Let's go.

0:25:16 > 0:25:18How did she get the money for the booze?

0:25:18 > 0:25:20She stole it from my bloody purse!

0:25:20 > 0:25:22Emma, I'm so sorry, I...

0:25:22 > 0:25:26She moves in here, trashes the place, steals from me...

0:25:26 > 0:25:28I'll watch her 24/7.

0:25:28 > 0:25:31I don't care what you do, but I have had enough.

0:25:31 > 0:25:33- Out! - Please don't say that.

0:25:33 > 0:25:34Get her...

0:25:34 > 0:25:37out of my house...now.

0:25:37 > 0:25:39She's got nowhere else to go.

0:25:39 > 0:25:41Not my problem.

0:25:55 > 0:25:57Oh, you look...well.

0:25:57 > 0:26:00- I look terrible, is that what everyone's saying?- No!

0:26:00 > 0:26:01I didn't... No!

0:26:01 > 0:26:04Your boyfriend's better off dead than being stuck with you!

0:26:04 > 0:26:06Now, Mum!

0:26:06 > 0:26:08There is going to be an inquiry.

0:26:08 > 0:26:10I could lose my funding.

0:26:10 > 0:26:12If and when Nurse Lee calls in, put her through to me.

0:26:12 > 0:26:14Is there a problem?

0:26:14 > 0:26:17I've had two calls from patients saying she hasn't shown up.