0:00:31 > 0:00:32Look, I just want to buy a drink!
0:00:32 > 0:00:34What's your bloody problem?
0:00:34 > 0:00:35Go away.
0:00:35 > 0:00:39Look, I refuse to be treated like this! I'm a paying customer!
0:00:39 > 0:00:41Look, my cash is as good as anyone's.
0:00:41 > 0:00:43- Excuse me, sir.- Ah, officer.
0:00:43 > 0:00:45Right, help me get a drink, will you?
0:00:45 > 0:00:48I'm here to tell you to pipe down and to go,
0:00:48 > 0:00:51otherwise I'm going to have to arrest you for being drunk and disorderly.
0:00:51 > 0:00:53- I'm not disordered!- OK.
0:00:53 > 0:00:55Look, I'm advising you to walk away.
0:00:57 > 0:01:00- I just want to buy a drink. - I'm warning you, go home.
0:01:02 > 0:01:05Thank you, sir.
0:01:05 > 0:01:07I'm warning you.
0:01:07 > 0:01:09I'm a black belt in...oregano.
0:01:09 > 0:01:12- I'll take you down. - Don't try and push past me!
0:01:12 > 0:01:13I just want to buy a drink!
0:01:13 > 0:01:16Right, you're under arrest for being drunk and disorderly.
0:01:16 > 0:01:19You don't have to say anything, but it may harm your defence
0:01:19 > 0:01:23if you don't mention when questioned something you later rely on in court. Anything you...
0:01:23 > 0:01:24Oh!
0:01:24 > 0:01:27- MAN HEAVES - Brilliant.
0:01:27 > 0:01:29That is just brilliant.
0:01:35 > 0:01:37- Morning, Daniel.- Good morning.
0:01:39 > 0:01:43New financial info on King's Green. Everything is in there.
0:01:45 > 0:01:46Excellent.
0:01:46 > 0:01:47Think we've got what we need?
0:01:47 > 0:01:50Definitely. Definitely.
0:01:51 > 0:01:54- I think we're ready to crack on. - My thoughts exactly.
0:01:54 > 0:01:57I will organise a partners' meeting for today.
0:01:57 > 0:01:59Is that really necessary?
0:01:59 > 0:02:01Yeah, we can't proceed without consulting.
0:02:01 > 0:02:03Yea, and we won't proceed if you do.
0:02:03 > 0:02:04Talking about Jimmi?
0:02:04 > 0:02:06He's never going to get on board, is he?
0:02:06 > 0:02:08Trust me. It's about finding the right angle with him.
0:02:09 > 0:02:11- You sure?- Yep.
0:02:11 > 0:02:12He'll see sense.
0:02:13 > 0:02:15OK, I'll take a run at him.
0:02:15 > 0:02:18- No, no, leave it with me. - No, leave it with me.
0:02:18 > 0:02:19Always up for a challenge.
0:02:23 > 0:02:25This isn't happening. I can't believe it.
0:02:25 > 0:02:27All right, you need to try and sober up
0:02:27 > 0:02:29and calm down so I can examine you.
0:02:29 > 0:02:31Yeah, yeah, calm. You're right. Calm.
0:02:31 > 0:02:34Getting worked up really isn't going to help you. OK?
0:02:34 > 0:02:37Just sit there. Here, have some water.
0:02:37 > 0:02:39I'm sorry. I just can't get my head round this.
0:02:39 > 0:02:43I need you to keep still so that I can examine you.
0:02:43 > 0:02:44Are you diabetic?
0:02:44 > 0:02:46No, no, I'm fine, physically.
0:02:46 > 0:02:50The only thing that needs examining is my head.
0:02:50 > 0:02:51I'm such an idiot.
0:02:51 > 0:02:54All right, look, is there something you want to tell me?
0:02:54 > 0:02:55I don't know. Maybe I can help?
0:02:55 > 0:02:57No, it's too late for that.
0:02:57 > 0:03:00Why don't you try? I'm not here to judge you.
0:03:03 > 0:03:05OK.
0:03:05 > 0:03:07I'm in town on business.
0:03:07 > 0:03:10Sales meeting. I work for this electrical company.
0:03:12 > 0:03:17So, I meet this woman in the hotel bar. She was really good-looking.
0:03:17 > 0:03:18- SHE LAUGHS - I know, I know.
0:03:18 > 0:03:20She approached me.
0:03:20 > 0:03:24Not that I'm trying to defend myself or anything.
0:03:24 > 0:03:25So, anyway, she was really nice
0:03:25 > 0:03:28and I bought her a drink. We started chatting.
0:03:28 > 0:03:29Oh, God, I'm such a mug.
0:03:29 > 0:03:33Why would someone like her be interested in someone like me?
0:03:33 > 0:03:34How did you get those?
0:03:35 > 0:03:37That was when we went up...
0:03:38 > 0:03:39She...
0:03:39 > 0:03:41KNOCK ON DOOR
0:03:42 > 0:03:44Fit to be interviewed yet?
0:03:46 > 0:03:48Sid, what is that?
0:03:49 > 0:03:50Is it too strong?
0:03:50 > 0:03:54It is impossible for you to make coffee too strong for me.
0:03:54 > 0:03:55How do you normally have it?
0:03:55 > 0:03:57Al needs industrial-strength caffeine.
0:03:57 > 0:04:00Correct. Basically, just empty half the jar.
0:04:00 > 0:04:03Morning, team. Jimmi. Sorry, are you free later?
0:04:03 > 0:04:05Er, no. I've got a full patient list.
0:04:05 > 0:04:07For a partners' meeting? A quickie.
0:04:07 > 0:04:08- Can it wait?- Not really.
0:04:09 > 0:04:13I'd have appreciated some notice. You can't expect me to just drop everything.
0:04:13 > 0:04:14Well, this has just come up,
0:04:14 > 0:04:16so we've all been caught on the hop somewhat.
0:04:16 > 0:04:19Obviously, it would be better to have all the partners there,
0:04:19 > 0:04:21- but I completely understand you have commitments.- Good.
0:04:21 > 0:04:24I just wouldn't want you to feel that you hadn't been given
0:04:24 > 0:04:26the opportunity to voice your opinion on any decisions.
0:04:26 > 0:04:28Ah, well, whatever is being discussed, Anthony,
0:04:28 > 0:04:31I'm sure you've already made your decision, so...
0:05:02 > 0:05:04- Hi.- Hi.
0:05:05 > 0:05:08- I'm Keith.- Hi, Keith. - Nice to meet you.
0:05:11 > 0:05:13Yeah, yeah, yeah. I'll call you back.
0:05:13 > 0:05:15Jim?
0:05:15 > 0:05:17What's this? Court summons?
0:05:18 > 0:05:20It's my resignation.
0:05:20 > 0:05:22Don't be ridiculous.
0:05:22 > 0:05:23I can't work here any more.
0:05:23 > 0:05:24Why?
0:05:24 > 0:05:26You know why. Everything's changed
0:05:26 > 0:05:29and I don't like what this place is becoming.
0:05:29 > 0:05:31OK. You are far too important to consider losing,
0:05:31 > 0:05:33so I don't accept it.
0:05:33 > 0:05:35I'm sorry, but I'm not really going to give you any choice
0:05:35 > 0:05:38cos I cannot and I will not work with that man any more.
0:05:38 > 0:05:40All right, look, do me a favour.
0:05:40 > 0:05:43Come to the partners' meeting this afternoon before you do anything.
0:05:43 > 0:05:44How is that going to change my mind?
0:05:44 > 0:05:48It might give you time to reflect. Stop you doing something rash.
0:05:48 > 0:05:50This isn't rash. I should have done it ages ago.
0:05:53 > 0:05:55It's a bit early for a second.
0:05:55 > 0:05:57Or late, depending on your standpoint.
0:05:57 > 0:05:58True.
0:05:59 > 0:06:02So, you in town for just one night?
0:06:02 > 0:06:04Like the circus.
0:06:04 > 0:06:06Best make the most of it, then.
0:06:07 > 0:06:10Still got a couple of hours until my train.
0:06:11 > 0:06:14Perfect. Excuse me just a minute.
0:06:14 > 0:06:16Don't go away.
0:06:16 > 0:06:17No chance.
0:06:20 > 0:06:23Obviously, I can't make you tell me anything,
0:06:23 > 0:06:25but if a real crime has been committed,
0:06:25 > 0:06:27I'd far sooner deal with that than charging you
0:06:27 > 0:06:30with being a drunken prat outside a hotel.
0:06:30 > 0:06:32OK.
0:06:32 > 0:06:33Thanks.
0:06:33 > 0:06:36Fire away. You met a woman in the hotel bar.
0:06:38 > 0:06:40She was a real looker.
0:06:40 > 0:06:41We got talking.
0:06:43 > 0:06:45I had no intention of doing anything at first.
0:06:45 > 0:06:46Really, on my life.
0:06:46 > 0:06:48Let's just crack on, shall we?
0:06:50 > 0:06:51Anyway, we just really hit it off.
0:06:53 > 0:06:55It was weird.
0:06:55 > 0:06:56We had so much in common.
0:06:58 > 0:07:01What we both liked, what made us laugh,
0:07:01 > 0:07:03football team, everything.
0:07:08 > 0:07:11Anyway, it didn't seem that long before she suggested
0:07:11 > 0:07:12we go up to my room.
0:07:12 > 0:07:14And was she staying at the hotel as well?
0:07:14 > 0:07:17That's what I assumed.
0:07:17 > 0:07:18So, we went up and we were...
0:07:20 > 0:07:21..on the bed...
0:07:23 > 0:07:25..kissing and everything.
0:07:27 > 0:07:31Then she just stops suddenly and opens up her handbag.
0:07:33 > 0:07:35That's when it got a bit...
0:07:37 > 0:07:38..weird.
0:07:40 > 0:07:42'To be completely honest, I was a bit out of my depth.
0:07:44 > 0:07:47'I mean, she'd done this before.
0:07:47 > 0:07:50'She had me trussed up like a Christmas turkey in no time.'
0:07:50 > 0:07:51I have no idea where this is going.
0:07:51 > 0:07:53Well, nor did I.
0:07:54 > 0:07:58Next, she goes off into the en suite.
0:07:58 > 0:07:59I thought she was...
0:08:00 > 0:08:02..well, getting her kit off, you know?
0:08:04 > 0:08:06Sort of a building up anticipation thing.
0:08:07 > 0:08:09'But then, she comes busting out,
0:08:09 > 0:08:12'fully dressed, in her coat, everything.
0:08:12 > 0:08:13'Yanks back the covers...
0:08:13 > 0:08:14Oh, no. What you doing? Put that away.
0:08:14 > 0:08:16'..and takes a snap of me.
0:08:16 > 0:08:19'She was out of the door before I knew what was going on.
0:08:19 > 0:08:21Hey, come back here! 'I know, I know. Total mug.
0:08:22 > 0:08:23'I deserve it.'
0:08:25 > 0:08:27But that's not the worst of it.
0:08:27 > 0:08:28By the time I did get free,
0:08:28 > 0:08:29my phone had pinged a text.
0:08:29 > 0:08:31Let me guess, from your wife?
0:08:31 > 0:08:32No, from her.
0:08:34 > 0:08:36Saying she'd upload my photo to my home page
0:08:36 > 0:08:40unless I paid five grand into some bank account by two o'clock today.
0:08:40 > 0:08:42And she was serious?
0:08:42 > 0:08:45She added a PS saying she loved the wallpaper photo of my wife and kids.
0:08:45 > 0:08:47But you haven't paid her anything yet?
0:08:47 > 0:08:49Well, I wouldn't be here if I had.
0:08:51 > 0:08:52To tell you the truth,
0:08:52 > 0:08:55I've got a bit of a cash-flow problem at the moment.
0:08:55 > 0:08:59Sales targets are down and we've fallen a bit behind with the mortgage.
0:08:59 > 0:09:01And you haven't got a spare five grand?
0:09:01 > 0:09:02I've barely got five quid.
0:09:04 > 0:09:07You need to give me a good description of this woman.
0:09:07 > 0:09:09Yeah, no problem.
0:09:09 > 0:09:11Do you reckon you'll be able to find her?
0:09:11 > 0:09:12I can't make any promises.
0:09:12 > 0:09:14Well, we need to move fast.
0:09:14 > 0:09:17Either that photo is destroyed or my marriage is.
0:09:23 > 0:09:24Can you help me, please?
0:09:27 > 0:09:28Please.
0:09:29 > 0:09:30Oh, did you charge him?
0:09:30 > 0:09:33No, released with a caution.
0:09:33 > 0:09:34I felt sorry for him.
0:09:34 > 0:09:37Why? He's was a prat. I've got something to show you.
0:09:37 > 0:09:40Oh, you know, he wasn't to know that she was trying to scam him.
0:09:40 > 0:09:43He's a salesman, he should know every con trick there is in the book.
0:09:43 > 0:09:46Anyway, I told him I'll give him a call if I get any news,
0:09:46 > 0:09:48but I can't police the internet, can I?
0:09:48 > 0:09:52No, and I suppose looking for a woman like that is like looking for a needle in a haystack.
0:09:52 > 0:09:54That's what I thought until I got busy.
0:09:54 > 0:09:55Check this out.
0:09:56 > 0:09:59Two new reports. Same MO, same description.
0:10:01 > 0:10:03They're both in the same area.
0:10:03 > 0:10:06Both the hotels are right by the train station.
0:10:06 > 0:10:08Yep, I've got someone checking it out right now.
0:10:08 > 0:10:10The problem is, if and when we do catch her,
0:10:10 > 0:10:11how do we prove what she's done?
0:10:11 > 0:10:14I don't even know what we'd charged her with yet.
0:10:14 > 0:10:16- Blackmail? - Yeah, but that's tricky
0:10:16 > 0:10:18unless we can get hold of her phone.
0:10:18 > 0:10:20Otherwise it's just her word against his.
0:10:20 > 0:10:21That'll never stick.
0:10:21 > 0:10:22Sarge, phone.
0:10:27 > 0:10:29Hello?
0:10:29 > 0:10:32Whoa. She moves fast.
0:10:32 > 0:10:34Good work. OK. I'm on my way.
0:10:34 > 0:10:36They've found her?
0:10:36 > 0:10:39Not exactly, but it seems the world is full of gullible salesmen.
0:10:39 > 0:10:40- I'll keep you posted.- OK.
0:10:42 > 0:10:44Jimmi was adamant that he didn't want to be here, so, er...
0:10:44 > 0:10:46We can update him on the details later.
0:10:50 > 0:10:53Oh, I assumed I'd be chairing.
0:10:53 > 0:10:56I'm happy to. I've just read through all the documentation again,
0:10:56 > 0:10:58- so I'm bang up to speed.- Right.
0:10:58 > 0:11:00Take a break, Anthony. You've put so much legwork in on this.
0:11:00 > 0:11:03Unless, of course, you have a problem with that?
0:11:03 > 0:11:04No, no. Fine.
0:11:04 > 0:11:07OK, great. Well, let's dive straight in, then?
0:11:07 > 0:11:11Point one on the agenda is The Mill's cash-flow situation.
0:11:11 > 0:11:15OK, so I'm very concerned that we're going to be looking at a shortfall in the income.
0:11:15 > 0:11:17- Likewise.- Any suggestions for a solution?
0:11:19 > 0:11:23Ah, we were just looking for solutions for the income shortfall.
0:11:23 > 0:11:27I have some initial ideas - mainly reducing our use of locums,
0:11:27 > 0:11:29but also looking at the QOF figures.
0:11:38 > 0:11:39Thank you.
0:11:40 > 0:11:42Had the text?
0:11:42 > 0:11:43Five grand?
0:11:43 > 0:11:44Ten. How did you know?
0:11:44 > 0:11:47It doesn't matter. How long ago did she leave?
0:11:47 > 0:11:48Just under an hour ago.
0:11:50 > 0:11:53I realise that these are relatively small savings,
0:11:53 > 0:11:55but I think the overall reduction in spend
0:11:55 > 0:11:58and increased income generation can be quite substantial.
0:11:58 > 0:12:00Definitely. Thank you. Thoughts?
0:12:00 > 0:12:05Excellent proposals, but are we just treating the symptoms
0:12:05 > 0:12:06and not the cause?
0:12:06 > 0:12:08I suppose you have a better idea.
0:12:08 > 0:12:10I would like to recommend a stronger, clearer,
0:12:10 > 0:12:12more positive plan of action
0:12:12 > 0:12:14to boost The Mill's income considerably.
0:12:14 > 0:12:16We're all ears.
0:12:16 > 0:12:18It's simple and rather obvious.
0:12:18 > 0:12:20I become a partner.
0:12:20 > 0:12:24Then I can invest the cash you badly need to increase The Mill's profit margins.
0:12:24 > 0:12:26Essential before the merger.
0:12:26 > 0:12:29You know I have the business and finance skills needed.
0:12:29 > 0:12:31That, coupled with my leadership ability here
0:12:31 > 0:12:33and the positive and proactive working relationship
0:12:33 > 0:12:36I've built up with the staff, it's the ideal solution.
0:12:36 > 0:12:38Win-win.
0:12:38 > 0:12:39Would make a lot of sense.
0:12:39 > 0:12:43Especially given your existing knowledge of the practice.
0:12:44 > 0:12:47So, if we go ahead with this,
0:12:47 > 0:12:50you are in a position to invest immediately?
0:12:50 > 0:12:51Absolutely.
0:12:56 > 0:12:58Rob Hollins.
0:12:58 > 0:13:00Sergeant? Yeah, it's me, Darren Horsley.
0:13:00 > 0:13:02I've just seen her in the train station car park.
0:13:02 > 0:13:03Walked past me, bold as brass.
0:13:03 > 0:13:06OK. Don't lose her, but don't let her see you, either.
0:13:06 > 0:13:07I'm on my way.
0:13:07 > 0:13:08Who was that?
0:13:08 > 0:13:10Another prat. Get in.
0:13:10 > 0:13:12You two can compare notes.
0:13:13 > 0:13:15Station car park, please.
0:13:16 > 0:13:17All I'm saying is,
0:13:17 > 0:13:20you need someone who can lead this practice forward
0:13:20 > 0:13:22in to what is going to be a very exciting
0:13:22 > 0:13:24but very challenging health-care market.
0:13:24 > 0:13:26And if your working priority, like mine,
0:13:26 > 0:13:29is to put patient care at the very heart of this place,
0:13:29 > 0:13:31then making me a partner is the right move.
0:13:31 > 0:13:34- I really believe... - Forgive me, I know I'm interrupting,
0:13:34 > 0:13:37but I have to say that I'm struggling with your last statement.
0:13:37 > 0:13:38I'm sorry?
0:13:38 > 0:13:42Well, I'm not sure that you are so committed to patient care
0:13:42 > 0:13:44or that it is, in fact, your priority.
0:13:46 > 0:13:48I don't understand.
0:13:48 > 0:13:51I mean, you know that I have personally taken responsibility
0:13:51 > 0:13:54for dealing with front-line patient complaints.
0:13:54 > 0:13:57But have you followed through on them and dealt with them effectively?
0:13:57 > 0:13:59- Of course.- Oh, OK.
0:13:59 > 0:14:01How about, erm, Mrs Barnett?
0:14:03 > 0:14:04Abigail Barnett.
0:14:04 > 0:14:07She's been registered here for donkey's years.
0:14:07 > 0:14:09How many patients have we got on our books now?
0:14:09 > 0:14:11You don't seriously expect me to remember them all
0:14:11 > 0:14:13- off the top of my head? - OK, this one is in her 80s.
0:14:13 > 0:14:14She's bright as a button.
0:14:14 > 0:14:17and her daughter is the Head of Radiology at St Phil's.
0:14:17 > 0:14:20Anyway, Mrs Barnett sent me a formal, written complaint
0:14:20 > 0:14:23in which she states that she repeatedly contacted you
0:14:23 > 0:14:25after your initial conversation,
0:14:25 > 0:14:28attempting to get her complaint looked at.
0:14:28 > 0:14:29Yes, yes. I recall her now.
0:14:29 > 0:14:31I will chase this up and deal with it,
0:14:31 > 0:14:33but the exception does not prove the rule.
0:14:33 > 0:14:34One exception, no.
0:14:34 > 0:14:37I thought this was going to be a meeting about my suitability
0:14:37 > 0:14:41as a partner, not a nit-picking review of minor patient grievances?
0:14:41 > 0:14:44Ah, see, I don't think that they are minor.
0:14:44 > 0:14:47Mrs Barnett also states that on three separate occasions
0:14:47 > 0:14:49she managed to speak to you
0:14:49 > 0:14:53and was assured that you would call her back and update her.
0:14:53 > 0:14:55Did you do that?
0:14:55 > 0:14:57If I had been informed that we'd be discussing this,
0:14:57 > 0:15:00prior to the meeting, I would have looked at the relevant information.
0:15:00 > 0:15:03So you didn't call her back?
0:15:03 > 0:15:06As I recall, this woman has a long history of pointless
0:15:06 > 0:15:08and unjustifiable grievances.
0:15:08 > 0:15:10Mainly with you.
0:15:10 > 0:15:12This is actually starting to feel like a bit of a witch-hunt.
0:15:12 > 0:15:13No, no. No, no.
0:15:13 > 0:15:15We just, er...
0:15:15 > 0:15:16We just want an explanation.
0:15:31 > 0:15:33- She went up there! - You're sure it was her?
0:15:33 > 0:15:36- 100%.- Did she see you? - Think she might have.
0:15:36 > 0:15:38Do you want to wait in the car, sir?
0:15:44 > 0:15:46All right?
0:15:48 > 0:15:49Darren.
0:15:56 > 0:15:58Once I can access the documentation regarding the complaint,
0:15:58 > 0:16:01I can prove irrefutably that I did, in fact, try and contact her
0:16:01 > 0:16:03on more than four occasions
0:16:05 > 0:16:09Was that explanation comprehensive enough to let this lie now?
0:16:09 > 0:16:10Well, if it had been the only case
0:16:10 > 0:16:13that had come to light, then possibly.
0:16:13 > 0:16:15But, as it turns out...
0:16:15 > 0:16:17I did quite a lot more research on this.
0:16:17 > 0:16:20It turns out that there are at least another half a dozen cases
0:16:20 > 0:16:22of complaints that you completely ignored.
0:16:22 > 0:16:23So I can only conclude
0:16:23 > 0:16:26that this indicates fundamental mismanagement...
0:16:26 > 0:16:28- I totally refute that. - ..that risks reflecting very badly
0:16:28 > 0:16:30on the reputation of the whole practice.
0:16:30 > 0:16:32I'm really shocked.
0:16:32 > 0:16:37How could you wilfully ignore and sideline all those people?
0:16:58 > 0:16:59I can't find her.
0:17:02 > 0:17:05Scratch that! She's just heading out of the West Lane exit.
0:17:05 > 0:17:06Try and block her off.
0:17:09 > 0:17:12How can I defend myself against multiple allegations,
0:17:12 > 0:17:14without being able to access the paperwork?
0:17:14 > 0:17:15I need time to check all this.
0:17:15 > 0:17:17Don't worry, I've checked it all.
0:17:17 > 0:17:20- Without any consultation with me. - Mm-hm.
0:17:20 > 0:17:21As the manager of this practice,
0:17:21 > 0:17:24I think I deserve a little more respect.
0:17:24 > 0:17:27- OK, let's just talk about this issue of respect.- What?
0:17:27 > 0:17:31Concerns have been raised by a number of members of staff
0:17:31 > 0:17:34- about your treatment of them. - I don't believe this.
0:17:34 > 0:17:36I don't believe this.
0:17:36 > 0:17:37Jimmi?
0:17:37 > 0:17:40Jimmi has an axe to grind with me and you know it.
0:17:40 > 0:17:42Now you've had your say, I think you should show me some respect.
0:17:46 > 0:17:49Just to be clear...
0:17:49 > 0:17:52I am speaking for Heston and Mrs Tembe, as well as myself.
0:17:54 > 0:17:57We've all had to endure your attempts
0:17:57 > 0:17:59to undermine and undervalue us,
0:17:59 > 0:18:02ultimately, with the aim of trying to force us out of this practice.
0:18:02 > 0:18:04So I think you're a bully
0:18:04 > 0:18:06who won't tolerate anyone
0:18:06 > 0:18:10who doesn't fit in with your narrow-minded and dangerous vision
0:18:10 > 0:18:12of what you think this practice should be.
0:18:12 > 0:18:15- Absolute rubbish. Why are we wasting time?- You've clearly discriminated
0:18:15 > 0:18:17- against staff on the grounds of age...- No.- ..sex...- No.
0:18:17 > 0:18:19- ..and possibly even race. - Absolutely not!
0:18:19 > 0:18:22Daniel, how can you just sit by and listen to this?
0:18:22 > 0:18:25You've worked closely with me. You know none of this is true.
0:18:25 > 0:18:28You know what? I am really disappointed in myself
0:18:28 > 0:18:30that I didn't see what you were doing sooner.
0:18:30 > 0:18:35But I'm more disappointed in your continual denial now.
0:18:35 > 0:18:37At least have the guts to be honest.
0:18:43 > 0:18:45Excuse me, madam.
0:18:47 > 0:18:49I was just wondering whether or not you wouldn't mind
0:18:49 > 0:18:51coming down the station to discuss some alleg...
0:18:51 > 0:18:53- Oh!- Whoops.
0:18:53 > 0:18:56- Now, why would you do that? - I'm sorry, Sergeant. Accident.
0:18:56 > 0:18:58Come on.
0:18:59 > 0:19:01I've never claimed to be perfect.
0:19:01 > 0:19:04No successful leader can be. You've got to dish out a bit of tough love.
0:19:04 > 0:19:05- Oh, please.- No!
0:19:05 > 0:19:07No, my professional reputation
0:19:07 > 0:19:09and character are being called in to question here.
0:19:09 > 0:19:11But, as far as I can see, it's solely on the basis
0:19:11 > 0:19:13of a mishandled complaint and a bit of staff bad-mouthing.
0:19:13 > 0:19:16Is that it? Is that all you've got?
0:19:16 > 0:19:18Because if it is, this meeting is over.
0:19:18 > 0:19:20Actually...
0:19:20 > 0:19:21it's not.
0:19:24 > 0:19:26I'm sure we'll find plenty of witnesses
0:19:26 > 0:19:28who saw you approach both men in the bar.
0:19:28 > 0:19:32So I'm being charged with what? Brazen flirtation?
0:19:32 > 0:19:33Didn't know that was a crime.
0:19:33 > 0:19:36And, for the record, they both approached me.
0:19:37 > 0:19:39Not that picky, then?
0:19:39 > 0:19:41On the contrary, Sergeant,
0:19:41 > 0:19:44I find a bit of prior research always pays off.
0:19:44 > 0:19:45Don't forget...
0:19:45 > 0:19:48we've got some of our team busy trying to recover your phone.
0:19:48 > 0:19:51With any luck, we will extract all your photographs.
0:19:51 > 0:19:53Fingers crossed.
0:19:53 > 0:19:55It's a shame. Had some lovely snaps on there.
0:19:55 > 0:19:58Lots of sentimental value.
0:19:58 > 0:20:00We'll be talking to the hotel staff, you know.
0:20:00 > 0:20:02We'll be reviewing the CCTV.
0:20:02 > 0:20:06Really? Are they allowed to put cameras in guest's bedrooms?
0:20:06 > 0:20:09Do you really not have one flicker of guilt?
0:20:09 > 0:20:12About what? I'm not married, Sergeant.
0:20:12 > 0:20:14Are you?
0:20:14 > 0:20:17Of course you are. But you've had those moments, haven't you?
0:20:17 > 0:20:21Looking at a lovely, young WPC that little bit too long,
0:20:21 > 0:20:25brushing against her arm, smelling her perfume.
0:20:25 > 0:20:27And then you see her at a bar.
0:20:27 > 0:20:29All alone, off duty.
0:20:29 > 0:20:31Are you telling me you wouldn't sidle over,
0:20:31 > 0:20:34offer her a drink, get chatting?
0:20:34 > 0:20:37No, you're right. I probably would.
0:20:37 > 0:20:40See? You're only human.
0:20:40 > 0:20:45But only if I was undercover, on duty and looking out for you.
0:20:45 > 0:20:46I am personally going to make sure
0:20:46 > 0:20:49that you do not pull this scam again.
0:20:49 > 0:20:51Not anywhere I can find you.
0:20:52 > 0:20:55Interview terminated 14:30.
0:20:55 > 0:20:56MACHINE BEEPS
0:20:58 > 0:21:01I think it's best that we have absolute transparency.
0:21:01 > 0:21:02You'll regret this.
0:21:02 > 0:21:05These are copies of e-mails detailing illicit payments
0:21:05 > 0:21:09and bribes you made to Adrian Willis, in order to force through
0:21:09 > 0:21:10the merger with King's Green.
0:21:10 > 0:21:12So, all the cards are on the table now, then?
0:21:12 > 0:21:15Yeah, you'll understand that I had a moral duty to report
0:21:15 > 0:21:17the information to the partners.
0:21:17 > 0:21:19Even though you approved everything I did?
0:21:19 > 0:21:20That's absurd!
0:21:20 > 0:21:23You were totally complicit in this. We both know it.
0:21:23 > 0:21:26Well, it's your name on the documents, not mine.
0:21:28 > 0:21:29You set me up?
0:21:32 > 0:21:34Well, if I'm going down, you're coming with me.
0:21:34 > 0:21:36That is a risk that I'm prepared to take.
0:21:36 > 0:21:38Anyway, it's academic.
0:21:38 > 0:21:40You all know I passed my probationary period here.
0:21:40 > 0:21:41You can't just sack me.
0:21:41 > 0:21:44Actually, based on the strength of the evidence, I think we can.
0:21:44 > 0:21:46You're forgetting you need me.
0:21:46 > 0:21:49Old-school practices like this are dying everywhere,
0:21:49 > 0:21:50sinking like a stone.
0:21:50 > 0:21:54The future of healthcare is as a business now, not a service.
0:21:54 > 0:21:56That's your vision, it's not ours. It never will be.
0:21:56 > 0:21:59You can bury your head in the sand all you like,
0:21:59 > 0:22:02but your success depends on one thing -
0:22:02 > 0:22:04competition to turn a profit.
0:22:04 > 0:22:06We're doctors, not investment bankers.
0:22:06 > 0:22:08YOU'RE THE FRONTLINE!
0:22:08 > 0:22:14Why resist a golden opportunity to seize back a little bit of power?!
0:22:14 > 0:22:15Hm?
0:22:15 > 0:22:16You can't deny what patients want -
0:22:16 > 0:22:2024/7 response, in the surgery and online.
0:22:20 > 0:22:23They want the best - cutting-edge drugs and treatment,
0:22:23 > 0:22:25no waiting times, fully accountable doctors.
0:22:25 > 0:22:28They want doctors they can trust.
0:22:28 > 0:22:29Face it -
0:22:29 > 0:22:32none of you can keep this place afloat.
0:22:32 > 0:22:33Not without me.
0:22:36 > 0:22:37Clear your desk...
0:22:37 > 0:22:39and get out.
0:22:39 > 0:22:42Oh, and I'll need your keys before you go.
0:22:42 > 0:22:43You can't be serious.
0:22:43 > 0:22:47Serious enough to dismiss you for gross misconduct? Oh, yeah.
0:22:49 > 0:22:52It's all there in black-and-white.
0:22:52 > 0:22:53More than enough.
0:22:53 > 0:22:55So this is it?
0:22:55 > 0:22:58The new democratic management team ethos?
0:22:58 > 0:22:59Threats.
0:22:59 > 0:23:02Let's just call it a unanimous decision.
0:23:05 > 0:23:09I should have known better than to trust you.
0:23:09 > 0:23:11Daniel.
0:23:28 > 0:23:31- Bye, Sergeant.- Bye!
0:23:31 > 0:23:33Big smile for the camera.
0:23:33 > 0:23:34Sorry, but it's a free country.
0:23:34 > 0:23:37It's fine. They can snap away all they like, if it'll make them happy.
0:23:37 > 0:23:40Yeah, I'm sure they'll want to remember your face.
0:23:40 > 0:23:43And help the world remember it, as well.
0:23:43 > 0:23:45- Cheers, love.- Yeah, thanks.
0:23:45 > 0:23:47You know, it never ceases to amaze me
0:23:47 > 0:23:51how men can be completely led by what's in their pants.
0:23:51 > 0:23:54They lose all common sense and judgement. Hm.
0:23:54 > 0:23:57They say that sex equals power, don't they?
0:23:57 > 0:23:59Do they? Where did you read that?
0:23:59 > 0:24:01Shampoo advert. Or was it moisturiser?
0:24:01 > 0:24:03Hm, very funny. Right, I'm off to the canteen.
0:24:03 > 0:24:07Tea, one sugar. And if they've got any ginger biscuits...
0:24:11 > 0:24:14That was a bit of a surprise. Bit of a treat, but...
0:24:14 > 0:24:15And overdue.
0:24:15 > 0:24:16- Yeah. - HE SIGHS
0:24:16 > 0:24:19So how long were you planning that little ambush?
0:24:19 > 0:24:20A while.
0:24:20 > 0:24:23And, because I'm just a partner,
0:24:23 > 0:24:25you didn't feel the need to tell me?
0:24:25 > 0:24:27We felt you might give it away. Well, I did.
0:24:27 > 0:24:28- HE GRUNTS - Maybe.
0:24:28 > 0:24:30Would have been something to look forward to, though.
0:24:30 > 0:24:33The main thing is it's done. He's history.
0:24:33 > 0:24:34Not yet, he isn't.
0:24:34 > 0:24:36Yeah. I was thinking maybe we could
0:24:36 > 0:24:39put in a bit of a show of force in Reception.
0:24:39 > 0:24:42Are you seriously suggesting that we need to see him off the premises?
0:24:42 > 0:24:43Yeah, probably best.
0:24:43 > 0:24:46We don't want him spreading any more poison, do we?
0:24:46 > 0:24:47See you out there.
0:24:49 > 0:24:50DOOR SHUTS
0:24:54 > 0:24:56You were...
0:24:56 > 0:24:58amazing.
0:24:58 > 0:25:00Magnificent.
0:25:00 > 0:25:02Thank you.
0:25:02 > 0:25:04You did pretty well yourself.
0:25:05 > 0:25:07WOMAN READS: Sonnet 129 by William Shakespeare
0:25:07 > 0:25:10'Th' expense of spirit in a waste of shame
0:25:10 > 0:25:12'Is lust in action.
0:25:12 > 0:25:15'And till action, lust
0:25:15 > 0:25:19'Is perjured, murd'rous, bloody, full of blame,
0:25:19 > 0:25:23'Savage, extreme, rude, cruel,
0:25:23 > 0:25:26'Not to trust...
0:25:26 > 0:25:31'Enjoyed no sooner but despised straight,
0:25:31 > 0:25:35'Past reason hunted; and, no sooner had,
0:25:35 > 0:25:38'Past reason hated as a swallowed bait
0:25:38 > 0:25:43'On purpose laid to make the taker mad;
0:25:43 > 0:25:47'Mad in pursuit, and in possession so,
0:25:47 > 0:25:51'Had, having, and in quest to have, extreme;
0:25:51 > 0:25:57'A bliss in proof and proved, a very woe;
0:25:57 > 0:26:00'Before, a joy proposed;
0:26:00 > 0:26:04'Behind, a dream.
0:26:04 > 0:26:07'All this the world well knows;
0:26:07 > 0:26:09'yet none knows well
0:26:09 > 0:26:14'To shun the heaven that leads men to this hell.'
0:26:32 > 0:26:34No-one makes me feel as good as you do.
0:26:34 > 0:26:36No, it's true!
0:26:36 > 0:26:38- So, what do you think? - I think she's lovely.
0:26:38 > 0:26:41- A bit young?- A little bit.
0:26:41 > 0:26:43You think I'm an old letch, don't you?
0:26:43 > 0:26:44You are many things, Adam, but never a letch.
0:26:44 > 0:26:47He can't ever find out the baby isn't his. I don't want to hurt him.
0:26:47 > 0:26:49Any word on the new practice manager?
0:26:49 > 0:26:51- BOTH:- Not yet.