Tough Love

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0:00:27 > 0:00:29LABOURED BREATHING

0:00:40 > 0:00:42Oh!

0:00:42 > 0:00:43HE HYPERVENTILATES

0:00:52 > 0:00:55Let me out! Let me out!

0:00:56 > 0:00:58Just open the door! Open it!

0:00:58 > 0:01:01- Oi! Pack it in! - Just let me out of here!

0:01:01 > 0:01:04- You're going nowhere! - You can't just keep me in here!

0:01:04 > 0:01:06Just shut it, will you?!

0:01:06 > 0:01:08Please!

0:01:10 > 0:01:12HE HYPERVENTILATES

0:01:15 > 0:01:17BIRDSONG

0:01:21 > 0:01:24Good morning.

0:01:24 > 0:01:26Ah. Good morning, Dr Carmichael.

0:01:26 > 0:01:28What time is the meeting?

0:01:28 > 0:01:32Er...two o'clock. I have informed all of the staff.

0:01:32 > 0:01:33I'll tell Daniel.

0:01:33 > 0:01:37Well, I, er...I am prepared as I can be.

0:01:37 > 0:01:38I'm sure.

0:01:38 > 0:01:41I do know that this won't be easy.

0:01:41 > 0:01:44No, it will not, I'm afraid.

0:01:44 > 0:01:47But Dr Granger is right.

0:01:47 > 0:01:49This is the future.

0:01:49 > 0:01:52We have no choice but to give the CCG what they want.

0:01:52 > 0:01:56Without actually putting a gun to anyone's head.

0:01:56 > 0:01:57Absolutely.

0:01:57 > 0:01:59We have to think positively.

0:01:59 > 0:02:02Ah, guten Morgen! Zara.

0:02:02 > 0:02:04Good morning, Dr Haskey.

0:02:04 > 0:02:07Exciting development. I have decided where I'm going to take Mother.

0:02:07 > 0:02:09Oh, well, that is good news.

0:02:09 > 0:02:11Now, did you get the e-mail I sent you?

0:02:11 > 0:02:12Er...which one?

0:02:12 > 0:02:15All-staff meeting. In here at two o'clock.

0:02:17 > 0:02:18OK.

0:02:18 > 0:02:20HE SIGHS

0:02:23 > 0:02:24HE HYPERVENTILATES

0:02:31 > 0:02:34- You've got to let me out of here! - I don't want to hear it!

0:02:34 > 0:02:36Rory? Rory, please!

0:02:36 > 0:02:37You filthy little...!

0:02:37 > 0:02:40You...you can't just keep me in here!

0:02:40 > 0:02:41Are you hungry?

0:02:42 > 0:02:45I can't...I can't stand it any more!

0:02:45 > 0:02:46Are you hungry?

0:02:46 > 0:02:49I just...I just want to get out!

0:02:49 > 0:02:52Please! Just... Rory, no! Rory!

0:02:52 > 0:02:54Rory, please!

0:02:55 > 0:02:56LOCK RATTLES

0:02:56 > 0:02:58I can't stand it!

0:03:02 > 0:03:04HE HYPERVENTILATES

0:03:10 > 0:03:14- ANSWERPHONE:- I'm sorry, but the person you've called is not available.

0:03:14 > 0:03:15Please leave your message...

0:03:15 > 0:03:17SHE BREATHES HARD

0:03:21 > 0:03:23PHONE: Emergency. Which service?

0:03:23 > 0:03:25Police.

0:03:25 > 0:03:28Oh, my days! Um...put that down here.

0:03:31 > 0:03:33Aw, let me give you a hand with this.

0:03:33 > 0:03:35It's fine, I can manage. It's not heavy.

0:03:35 > 0:03:37There we go. Pop it there.

0:03:37 > 0:03:39- Thanks.- OK!

0:03:39 > 0:03:42Wow! Well, um...your room's ready,

0:03:42 > 0:03:45but, um...we don't have to go up yet. Er...there's no hurry.

0:03:45 > 0:03:48We can have a cup of tea first, if you fancy?

0:03:48 > 0:03:50I'm all right, thanks.

0:03:50 > 0:03:52- Well, I've got muffins. - I'm not hungry.

0:03:52 > 0:03:56Um...when was the last time you had something?

0:03:56 > 0:03:58Come on, come and sit down, put your feet up.

0:03:58 > 0:04:02Actually, I don't think I'm going to be staying.

0:04:02 > 0:04:04What do you mean?

0:04:04 > 0:04:07Here. Sorry.

0:04:07 > 0:04:10- But everything's ready. - Yeah, well, maybe I'm not!

0:04:14 > 0:04:16I just came to tell you to your face.

0:04:16 > 0:04:18I know you've been really nice and everything, but...

0:04:18 > 0:04:21- Yeah, but yesterday... - Look, I'm just going to go, OK?

0:04:21 > 0:04:24- Where? Where?- Does it matter?!

0:04:24 > 0:04:26Lily, come...

0:04:26 > 0:04:29Come...come and talk to me. Please?

0:04:33 > 0:04:35Not last night, the night before.

0:04:35 > 0:04:38Right. So, that's, what, er...36 hours?

0:04:38 > 0:04:40He just went out and didn't come back!

0:04:40 > 0:04:41- Can I...?- Yeah.

0:04:41 > 0:04:43Do you know where he went?

0:04:43 > 0:04:45He just went out with friends, I suppose.

0:04:45 > 0:04:48And obviously, you've called him?

0:04:48 > 0:04:51Dozens of times. I've left messages, texts.

0:04:51 > 0:04:53And now it's unavailable!

0:04:53 > 0:04:55Right. Have you called anyone else?

0:04:55 > 0:04:59I tried the college, but they say he didn't turn up yesterday.

0:04:59 > 0:05:03And his brother, of course. But he doesn't seem that bothered.

0:05:03 > 0:05:04Oh. Why's that?

0:05:04 > 0:05:07Oh, he just thinks I'm making a fuss as usual.

0:05:07 > 0:05:10But Simon wouldn't just go off and not tell me,

0:05:10 > 0:05:12and not even answer his phone.

0:05:12 > 0:05:15Has Simon been in any kind of trouble before?

0:05:15 > 0:05:18No, not once. He's not like that.

0:05:20 > 0:05:22Look, I don't know what's happened,

0:05:22 > 0:05:24but there is something very, very wrong.

0:05:27 > 0:05:29I know that this is your decision...

0:05:30 > 0:05:33Yeah, it is.

0:05:33 > 0:05:37Right. I just... I don't understand. Why have you changed your mind?

0:05:37 > 0:05:39It's up to me, isn't it?

0:05:39 > 0:05:41Yeah, but something's happened.

0:05:41 > 0:05:44Just...just tell me what's happened.

0:05:47 > 0:05:48I spoke to Ellie last night.

0:05:51 > 0:05:53She says you'd want to take my baby away.

0:05:54 > 0:05:55She doesn't know me!

0:05:55 > 0:05:59There aren't enough babies, are there, for adoption, yeah?

0:05:59 > 0:06:02And that's how you get around it, rich people like you.

0:06:02 > 0:06:04- Rich people?- And...and I know,

0:06:04 > 0:06:06like, we'd probably be better off staying here.

0:06:08 > 0:06:10And you've obviously done this before.

0:06:10 > 0:06:12Yeah, but that doesn't mean I want to steal your child.

0:06:12 > 0:06:14I just want to keep my own baby!

0:06:14 > 0:06:17Yes! And this is the best way to do it!

0:06:17 > 0:06:20Lily, you've been ever so brave up until now,

0:06:20 > 0:06:22and I know you want what's best,

0:06:22 > 0:06:26but you can't do this on your own any more.

0:06:26 > 0:06:27You...you need a proper place to stay.

0:06:29 > 0:06:33And we just want to keep you safe.

0:06:33 > 0:06:34Nothing more.

0:06:39 > 0:06:42Do you know if he had any money with him?

0:06:42 > 0:06:43Not much, I wouldn't have thought.

0:06:43 > 0:06:46No. Has he got access to a bank account?

0:06:46 > 0:06:47Er...yes, he does, but the card's here.

0:06:47 > 0:06:50Oh, do you mind if I...? Thank you.

0:06:51 > 0:06:54Right. Can I...? Yeah.

0:06:56 > 0:06:58Has he got a partner?

0:06:58 > 0:07:02Er...yeah. She's in Thailand, or Goa, or wherever.

0:07:02 > 0:07:05That's where they met, in gap year.

0:07:05 > 0:07:07So, he has left home before?

0:07:07 > 0:07:11Yes, but he would phone me or text me. Nearly every day.

0:07:11 > 0:07:14Rory used to say he should've taken me with him.

0:07:14 > 0:07:17- Is Rory his brother?- Uh-huh.

0:07:17 > 0:07:18Are they close?

0:07:18 > 0:07:21You wouldn't think so. They're like chalk and cheese.

0:07:21 > 0:07:24Simon's his mother's boy. Always has been.

0:07:24 > 0:07:27But Rory, on the other hand...

0:07:27 > 0:07:31Quite the opposite. Can't be told. Especially after his dad left.

0:07:31 > 0:07:34Ah. Can I have his phone number and address?

0:07:34 > 0:07:37- Rory's? - Yes, please. It might be worth it.

0:07:37 > 0:07:38- Yeah.- Thanks.

0:07:53 > 0:07:55LOCKS RATTLE

0:07:57 > 0:07:59You awake?

0:07:59 > 0:08:01Come on, you going to get this down you?

0:08:01 > 0:08:04Argh! Oh!

0:08:04 > 0:08:06What do you think you're doing?!

0:08:07 > 0:08:08Right, I'm going to kill you!

0:08:10 > 0:08:12Simon?!

0:08:12 > 0:08:13Simon!

0:08:15 > 0:08:17HE BREATHES HARD

0:08:19 > 0:08:21See you next week, OK? Bye-bye.

0:08:21 > 0:08:26Er...can I remind you all about the, er...meeting?

0:08:26 > 0:08:29- Can't wait(!) - Well, er...lunch will be provided.

0:08:29 > 0:08:32Yeah. So if you've got any special requirements, let me know.

0:08:32 > 0:08:34No more sandwiches(?)

0:08:34 > 0:08:36- Do you know what it's about? - I've no idea.

0:08:37 > 0:08:39- Oh, er...Dr Haskey?- Huh?

0:08:39 > 0:08:41I have not had your COPD figures yet.

0:08:41 > 0:08:44Oh, yeah. I'll get it to you at lunchtime.

0:08:44 > 0:08:47Oh, no, my mistake, we don't get a lunchtime any more, do we?

0:08:47 > 0:08:49Tell me about it. I haven't stopped all day.

0:08:49 > 0:08:51Yeah, well, it is very important.

0:08:51 > 0:08:54How long is this mystery summit of yours going to take?

0:08:54 > 0:08:56Well, no more than about an hour.

0:08:56 > 0:08:59That means more than two hours. Mrs Abel, do you want to, er...?

0:09:04 > 0:09:06Do you know what it's about?

0:09:06 > 0:09:08Not specifically, no.

0:09:08 > 0:09:09So, you do know something?

0:09:12 > 0:09:13It's that major?

0:09:15 > 0:09:17Well, just reading between the lines, of course,

0:09:17 > 0:09:19- I'd say it's something pretty big. - Like what?

0:09:19 > 0:09:23Nurse Lee? You did say that you were busy.

0:09:24 > 0:09:26Hm!

0:09:32 > 0:09:33Well, of course I want to help.

0:09:38 > 0:09:40When did you last see your brother?

0:09:41 > 0:09:43A couple of days? I don't know.

0:09:43 > 0:09:45What about the night he went missing?

0:09:45 > 0:09:48I was out on a job, um...painting.

0:09:49 > 0:09:52I have to say, I'm a little surprised.

0:09:53 > 0:09:55- About what? - You don't seem very worried.

0:09:55 > 0:09:57Of course I am.

0:09:57 > 0:10:00I...I just don't want to get Mum into a state, that's all.

0:10:01 > 0:10:03You hurt your leg?

0:10:03 > 0:10:05Ahem! I, er...I fell off a ladder.

0:10:17 > 0:10:19Did you know that your brother was taking drugs?

0:10:19 > 0:10:21Eh? You're joking, ain't ya?

0:10:21 > 0:10:23No. No, I'm not joking.

0:10:23 > 0:10:26Simon is a good little boy. He...he'd never touch anything like that.

0:10:26 > 0:10:28Really?

0:10:28 > 0:10:32He'd never touch anything like whatever that used to be?

0:10:34 > 0:10:36I found this in his room.

0:10:36 > 0:10:38It looks like he's taken the lot.

0:10:40 > 0:10:42And did Mum see it?

0:10:42 > 0:10:45I don't know. I wanted to speak to you first.

0:10:46 > 0:10:49Now, where did he get it from? You?

0:10:49 > 0:10:52- No.- He got it from somewhere.

0:10:52 > 0:10:54So, you don't do this kind of thing?

0:10:54 > 0:10:56No. No, I-I don't.

0:10:56 > 0:11:00I've checked your records. You've got form.

0:11:00 > 0:11:03Not...not with stuff like that, I haven't.

0:11:03 > 0:11:05RORY SIGHS

0:11:05 > 0:11:06No, never in a million years.

0:11:10 > 0:11:13Here we go. The bathroom's just over there.

0:11:13 > 0:11:15We wouldn't come in, I promise. This is...

0:11:15 > 0:11:18Well, not unless you want us to.

0:11:18 > 0:11:21This is just for you, and your baby, for as long as you need.

0:11:22 > 0:11:24Lily, I...

0:11:24 > 0:11:26We wouldn't come between you.

0:11:32 > 0:11:35And it's just been...freshly painted...

0:11:35 > 0:11:37Oh, it's fine. Thanks.

0:11:37 > 0:11:39Hm-hm!

0:11:39 > 0:11:41Oh! Is that for the baby?

0:11:41 > 0:11:43No, he's mine, but we're going to share him.

0:11:43 > 0:11:44Aw!

0:11:44 > 0:11:46What else you got?

0:11:46 > 0:11:49Um...just what I've got in here, and the baby box.

0:11:49 > 0:11:51Well, that's good for when you get home,

0:11:51 > 0:11:53but what about the hospital? What you got ready?

0:11:53 > 0:11:56Hello? I've been trying to sort out money every day

0:11:56 > 0:11:57and somewhere to sleep every night,

0:11:57 > 0:12:00and giving up smoking and worrying about Austin.

0:12:00 > 0:12:03OK, well, we'll just have to get you a bag together.

0:12:03 > 0:12:05We're not in any hurry, are we?

0:12:10 > 0:12:11I mean, what do you need?

0:12:11 > 0:12:15Um... Er...well, you need your jarmies, for a start.

0:12:15 > 0:12:17- Oh, I don't wear pyjamas any more. - All right, nightie!

0:12:17 > 0:12:20And washing things, shampoo, your sanitaries...

0:12:20 > 0:12:23I mean, we'll get a list together.

0:12:23 > 0:12:26- What, do you just go out and buy that stuff?- Yeah.

0:12:28 > 0:12:32- What about music?- Well, I'm sure you can take your headphones.

0:12:32 > 0:12:36Ellie had one of these rabbits and you hang it on the side

0:12:36 > 0:12:38- and it plays all these little tunes. - Ooo!

0:12:38 > 0:12:41See, I thought you could have your baby box over there, by the bed.

0:12:44 > 0:12:49It must be lovely...watching them sleep.

0:12:49 > 0:12:50Yeah, it is.

0:13:12 > 0:13:14- Did you have to call the police? - What did you expect?

0:13:14 > 0:13:16You should've called me first.

0:13:16 > 0:13:19I tried, didn't I? I don't know how many times!

0:13:19 > 0:13:21The last thing we needed was coppers sticking their oar in!

0:13:21 > 0:13:23What have you done now?

0:13:23 > 0:13:25Nothing, but just let me deal with it now, OK?

0:13:25 > 0:13:27What have you done to Simon?

0:13:27 > 0:13:29What, me?

0:13:29 > 0:13:32Just tell me....where he is.

0:13:32 > 0:13:33I don't know, do I?!

0:13:33 > 0:13:36Please, just...just...just leave it to me.

0:13:36 > 0:13:38Right! After all you've put me through?

0:13:38 > 0:13:41Well, I was kid, wasn't I? Just like Simon is now!

0:13:41 > 0:13:44No! He's not like you!

0:13:44 > 0:13:47Yeah? Yeah, well, maybe he is a little bit more than you think.

0:13:50 > 0:13:52- Just you tell me where he is! - Look...- Right now!

0:13:52 > 0:13:55He's going to turn up sooner or later!

0:13:55 > 0:13:56For money if nothing else, so...

0:13:56 > 0:13:59we're just going to wait here until he does, OK?

0:14:01 > 0:14:04Mum, just for once, this isn't my fault!

0:14:08 > 0:14:12Mm. Well, er...thank you all very much for coming.

0:14:12 > 0:14:16And I must apologise for, er...taking up your time.

0:14:16 > 0:14:20But when you hear what the, er...partners and myself have to say,

0:14:20 > 0:14:24you will understand why we needed as many of you here as possible.

0:14:24 > 0:14:26Ooo! Sounds intriguing.

0:14:26 > 0:14:28Oh, sorry, I've forgotten the sandwiches.

0:14:28 > 0:14:33Now, I am sure that you aware that the CCG, in line with...

0:14:33 > 0:14:35Oh, I'm glad you didn't wait for me. Excuse me.

0:14:35 > 0:14:39- Ooo!- Oh!- Sorry. Sorry. My bad. My bad.

0:14:39 > 0:14:40CHUCKLING

0:14:40 > 0:14:42Go on, Sid. Good man.

0:14:42 > 0:14:46That the CCG, in line with government thinking...

0:14:46 > 0:14:48There you go.

0:14:50 > 0:14:52- Thank you.- Thanks.

0:14:54 > 0:14:56Ah, Rory. Just the man.

0:14:56 > 0:14:58Can I have a word, please?

0:14:58 > 0:14:59About what?

0:14:59 > 0:15:02About some CCTV footage that I've just seen

0:15:02 > 0:15:05of you and Simon outside your flat only three hours ago.

0:15:07 > 0:15:09Just not in front of her, OK?

0:15:09 > 0:15:10No problem.

0:15:10 > 0:15:12Do you want to go down the station?

0:15:13 > 0:15:15OK.

0:15:20 > 0:15:22HE SHIVERS

0:15:24 > 0:15:26HE HYPERVENTILATES

0:15:46 > 0:15:48We are obliged, in the main,

0:15:48 > 0:15:52to comply with the forthcoming policy directive.

0:15:52 > 0:15:54- Which is?- Excuse me.

0:15:54 > 0:15:58Many of the adjustments have already been made in the local practices,

0:15:58 > 0:16:01but now the CCG have...

0:16:01 > 0:16:05- Mrs Tembe, I'm sorry... - No, if you would just hear her out?

0:16:05 > 0:16:07I think we all know where this is going, don't we?

0:16:07 > 0:16:09- Do we? - Yeah, because I haven't got a clue.

0:16:09 > 0:16:11Well, if we just all listen...

0:16:11 > 0:16:13Mrs Tembe?

0:16:13 > 0:16:17- You're going to ask us to open for longer, aren't you?- What?

0:16:17 > 0:16:20It's what's happening at King's Street and Bostock Street.

0:16:20 > 0:16:22Yeah, and Limewater, actually.

0:16:22 > 0:16:25If you'll just let her finish...

0:16:25 > 0:16:28Do you or do you not want us to open up for longer?

0:16:28 > 0:16:31Is she serious?

0:16:31 > 0:16:36We are considering expanding the opening times of the Mill

0:16:36 > 0:16:38and possibly the Campus surgery.

0:16:38 > 0:16:41Yeah, but what about us? Not that this is a surprise.

0:16:41 > 0:16:44This is for patients who are unable to attend...

0:16:44 > 0:16:47- Are you hearing this? - Is this going to include weekends?

0:16:47 > 0:16:49I'm sure Mrs Tembe will be coming to that.

0:16:49 > 0:16:51Will there be extra staff?

0:16:52 > 0:16:54Well, we have not discussed...

0:16:54 > 0:16:55So that's a no, then.

0:16:55 > 0:16:57It's what the government have decided.

0:16:57 > 0:16:59So, they're forcing this through, then?

0:16:59 > 0:17:01Not exactly, no.

0:17:01 > 0:17:03But they're putting pressure on the CCGs.

0:17:03 > 0:17:05Who are putting pressure on us!

0:17:05 > 0:17:08- It's typical!- Well, they know where they can shove it!

0:17:08 > 0:17:09Ayesha, it's not that simple.

0:17:09 > 0:17:11It sounds pretty simple to me.

0:17:11 > 0:17:14Look, if we could all just...just stop and listen for a minute...

0:17:14 > 0:17:16I do not believe this!

0:17:16 > 0:17:19There is not one of these sorry excuses for sandwiches

0:17:19 > 0:17:21that hasn't got mayonnaise in it!

0:17:21 > 0:17:22- Oh, no, I think there is.- Where?!

0:17:22 > 0:17:24- Cheese and pickle.- Behind the tuna.

0:17:24 > 0:17:25There's no...there's no tuna!

0:17:25 > 0:17:28- No, next to the egg.- I don't like tuna. I don't like egg either!

0:17:28 > 0:17:31- Oh, well, that's the dry one.- What?

0:17:31 > 0:17:33They're the same sandwiches!

0:17:35 > 0:17:37Oh, for goodness' sake!

0:17:39 > 0:17:41DOOR OPENS

0:17:43 > 0:17:45Simon!

0:17:57 > 0:17:58Love?

0:18:06 > 0:18:09Simon, what's going on? Where have you been?

0:18:09 > 0:18:11Will you talk to me, please?

0:18:13 > 0:18:14What are you looking for?!

0:18:16 > 0:18:19- Simon, please! - Mum, just leave me alone!

0:18:19 > 0:18:20Well, tell me!

0:18:20 > 0:18:24- What do you think?! Money! - What for?!

0:18:24 > 0:18:27Look, will you stop?!

0:18:28 > 0:18:29Just...just give me some money!

0:18:31 > 0:18:32No.

0:18:32 > 0:18:34Oh, please!

0:18:49 > 0:18:51Simon, no!

0:18:51 > 0:18:54No, don't go, Simon, please!

0:18:54 > 0:18:57Just come back and talk to me! Simon!

0:19:01 > 0:19:03- Hi, Kerry. Anyone in there?- No.

0:19:03 > 0:19:05Come through.

0:19:07 > 0:19:09Take a seat.

0:19:11 > 0:19:13RORY SIGHS

0:19:13 > 0:19:16Look, this is between me and him. There's no need for this at all.

0:19:16 > 0:19:19Well, your mother seems to think there is.

0:19:19 > 0:19:20She's worried sick.

0:19:20 > 0:19:23Yeah, yeah, and I'm thinking of her, as well, ain't I?

0:19:23 > 0:19:25As well as what?

0:19:25 > 0:19:27Trying to help my brother!

0:19:27 > 0:19:28By abducting him?

0:19:28 > 0:19:31Look, I found him in the road in a puddle of puke,

0:19:31 > 0:19:34so, what was I supposed to do, let her see him in that state?

0:19:34 > 0:19:37- But that was two nights ago.- Yeah...

0:19:38 > 0:19:40Well, I was looking after him.

0:19:40 > 0:19:42Oh, I could see that from the CCTV(!)

0:19:42 > 0:19:44I was trying to straighten him out, wasn't I?

0:19:44 > 0:19:47I was... Make him see sense.

0:19:47 > 0:19:51You were holding him against his will behind a bolted door.

0:19:53 > 0:19:55How long has he been on it?

0:19:55 > 0:19:57I don't...

0:19:57 > 0:19:59Since he went to Thailand, I think.

0:19:59 > 0:20:02And your mum knows nothing about it?

0:20:02 > 0:20:03She doesn't want to know.

0:20:03 > 0:20:06She thinks the sun shines out of Simon. She always has.

0:20:06 > 0:20:08And you want to keep it that way.

0:20:10 > 0:20:13She had enough of that with me, didn't she?

0:20:13 > 0:20:15Only, look, that stuff is ten times worse.

0:20:15 > 0:20:17It'll end up killing him and her, as well.

0:20:17 > 0:20:20PHONE RINGS

0:20:20 > 0:20:22- That's Mum again.- Take it.

0:20:24 > 0:20:28Hello? All right! All right! All right! What's happened?!

0:20:30 > 0:20:35Look, this will enable us to extend patient access and services.

0:20:35 > 0:20:39And at the same time, improve work-life balance for us.

0:20:39 > 0:20:41By running us all into the ground?

0:20:41 > 0:20:43By being more flexible with the hours that we work.

0:20:43 > 0:20:47- Flexible?- It gives us more say over the hours that we don't.

0:20:47 > 0:20:50- So, we do get a say, then? - I wouldn't hold your breath.

0:20:50 > 0:20:53- And we're all going to have to do this, are we?- On the money we earn?

0:20:53 > 0:20:56- You do know how much I take home at the end of the week? - Look, of course we do.

0:20:56 > 0:20:59And you expect me to have even less of a life than I already do now?

0:20:59 > 0:21:01It'll be the same for everyone.

0:21:01 > 0:21:04Um...I have a question, if that's permissible?

0:21:04 > 0:21:08Um...I was just wondering where in the contract

0:21:08 > 0:21:09it says that I have to do this?

0:21:09 > 0:21:12- Look, we need to start...- You see, there isn't a provision in here

0:21:12 > 0:21:15for you being able to change my shift patterns.

0:21:15 > 0:21:17Now you're just being pedantic.

0:21:17 > 0:21:19I shouldn't have signed it in the first place, should I?

0:21:19 > 0:21:21Because it's all just completely worthless.

0:21:21 > 0:21:23- No-one is saying that.- Yes, you are!

0:21:23 > 0:21:24- That's ridiculous!- Please!

0:21:26 > 0:21:31Look, these changes are coming to us externally.

0:21:31 > 0:21:34- The partners have no choice. - It's true.

0:21:34 > 0:21:36- As I thought. - That's beside the point.

0:21:36 > 0:21:38It's not a question of whose brilliant idea it is,

0:21:38 > 0:21:40it's a question of whether it's just.

0:21:40 > 0:21:42It's a question of whether it's practical.

0:21:42 > 0:21:44OK. Well, why don't you ask your patients?

0:21:44 > 0:21:47All right, and at what point in my 20-hour day should I do that?

0:21:47 > 0:21:51We are changing the shifts, not the number of hours.

0:21:51 > 0:21:52I'm not doing it.

0:21:52 > 0:21:55OK. Well, maybe you two need a little bit more time to think this through.

0:21:55 > 0:21:58No. Don't need no time because I ain't doing it either.

0:22:07 > 0:22:09Simon!

0:22:09 > 0:22:10Rory, stay back!

0:22:10 > 0:22:13- Rory, keep away from him, please. - That's my brother!

0:22:13 > 0:22:15- I know. Stay...!- Get off me! - Stay back!

0:22:15 > 0:22:18Have you phoned for an ambulance, madam? Thank you. Stay back!

0:22:20 > 0:22:21Simon?

0:22:23 > 0:22:25- Simon, can you hear me? - Well, do something!

0:22:25 > 0:22:27- FAINT SIREN WAILS - Oh!

0:22:34 > 0:22:37- Watch it!- A-A-A-A-A-A-Argh!

0:22:40 > 0:22:42- Is this diesel or petrol?- Petrol!

0:22:42 > 0:22:43Simon?

0:22:45 > 0:22:48I don't want to move him, but we're going to have to. Come on, help me.

0:22:48 > 0:22:50Simon, can you hear me?

0:22:50 > 0:22:51You get his legs.

0:22:54 > 0:22:57We need fire, please. It's petrol. Keep everybody back.

0:22:57 > 0:22:59- It's on its way.- Stand back, please! Move back, please!

0:22:59 > 0:23:02- Step aside. - Careful, careful, careful, careful!

0:23:02 > 0:23:04Fire engine en route. Estimated five minutes.

0:23:04 > 0:23:07Just...just...just wake up, will you?

0:23:07 > 0:23:10- Give me some space, please.- Please stay back. It's not safe.- That's it.

0:23:10 > 0:23:12Simon, can you hear me?

0:23:12 > 0:23:14Keep away!

0:23:14 > 0:23:16OK, all right! Keep still! Keep your head still!

0:23:16 > 0:23:18He's going to be fine. Stay still!

0:23:18 > 0:23:20He's going to be OK.

0:23:20 > 0:23:21Keep still! Keep still!

0:23:21 > 0:23:23Keep your head still!

0:23:23 > 0:23:26Keep your head still!

0:23:26 > 0:23:28Well, thank you so much, everyone.

0:23:28 > 0:23:31Er...yeah, Daniel, what is the timeframe on this?

0:23:31 > 0:23:34Er...it will not be until the new year.

0:23:34 > 0:23:38I take it it applies to the partners, too - the extended hours?

0:23:38 > 0:23:40We'll be leading from the front. Don't worry.

0:23:40 > 0:23:43But you're not obliged to?

0:23:46 > 0:23:47Er...no.

0:23:47 > 0:23:50Oh! You are kidding me!

0:23:50 > 0:23:53So, what we've got here is one rule for you

0:23:53 > 0:23:56and another rule for us.

0:23:56 > 0:23:58I can assure you, we will all be taking our share.

0:24:04 > 0:24:07Oh, just let me know as soon as you can, then, will you, please?

0:24:07 > 0:24:08OK. Out.

0:24:11 > 0:24:14Mum, it's all right, they're just checking him over!

0:24:14 > 0:24:16He's going to need proper supervision,

0:24:16 > 0:24:18and I don't mean being locked up.

0:24:18 > 0:24:21Yeah. We'll speak to the doctors.

0:24:22 > 0:24:24And is that it?

0:24:24 > 0:24:27Well, that all depends on what his blood tests reveal.

0:24:27 > 0:24:29But thankfully, no-one else was hurt.

0:24:29 > 0:24:31- We'll be in touch, though.- OK.

0:24:34 > 0:24:36- It's OK, Mum, he'll be fine. - No, he won't!

0:24:38 > 0:24:40- How long?- Not long and I've been trying to sort it out.

0:24:40 > 0:24:41You should have told me! He's my son!

0:24:41 > 0:24:45I was trying to help him! I was trying to protect you from it, Mum!

0:24:45 > 0:24:46I'm not a child!

0:24:46 > 0:24:49If my son's in trouble, I want to know about it!

0:24:49 > 0:24:51Yeah? Well, I'm your son, too, right?

0:24:51 > 0:24:54You were never interested when I was in trouble, were you?

0:24:54 > 0:24:55Because it's just Simon, isn't it?

0:24:55 > 0:24:58It's...it's...it's always just Simon!

0:24:58 > 0:24:59RORY SIGHS

0:24:59 > 0:25:01- Mum...- You should have told me!

0:25:03 > 0:25:04Get away from me.

0:25:06 > 0:25:08HE EXHALES

0:25:13 > 0:25:16I just don't see how I can fit any more hours into the day!

0:25:16 > 0:25:18- You're telling me. - I'm sorry, I'm just not doing it.

0:25:19 > 0:25:21Does this mean you intend to work to rule?

0:25:21 > 0:25:24If that's what you want to call it.

0:25:24 > 0:25:27Do you really think that is the best thing for the practice?

0:25:27 > 0:25:30Mrs Tembe, I bust a gut for this practice every day, and you know it.

0:25:30 > 0:25:33I'm sorry, Mrs Tembe, but I have to agree.

0:25:33 > 0:25:36- And I'm pretty certain that I speak for Karen, as well.- I can imagine.

0:25:36 > 0:25:38There's my Geoffrey to consider, for one thing.

0:25:38 > 0:25:42He really looks forward to our Saturdays together.

0:25:42 > 0:25:46I understand, but we must all be prepared to make sacrifices.

0:25:46 > 0:25:49- Yeah, like sleep. - Cats can be very routine-sensitive.

0:25:49 > 0:25:51And I can just imagine Zara and Daniel

0:25:51 > 0:25:54giving up their city breaks and glamping trips.

0:25:54 > 0:25:57There is such a thing as teamwork, you know, Ayesha.

0:25:57 > 0:25:58And slave labour.

0:25:58 > 0:26:01I think that that is stretching it a little.

0:26:01 > 0:26:04If you're feeling that poor, I'd have thought a bit of overtime would come in really handy!

0:26:04 > 0:26:07Huh! You just don't get it, do you?

0:26:07 > 0:26:08OK, that's enough.

0:26:08 > 0:26:10Sorry, am I not supposed to have an opinion now?

0:26:10 > 0:26:12Look, Mrs Tembe, I have to say,

0:26:12 > 0:26:15I feel like you've just been buttering me up for this.

0:26:15 > 0:26:18- I'm sorry?- Oh, we went Christmas shopping together.

0:26:18 > 0:26:20I thought that we were a team.

0:26:20 > 0:26:23Dr Haskey, I was only trying to help.

0:26:23 > 0:26:25There's not much gratitude around, Mrs Tembe.

0:26:25 > 0:26:28Oh, so, we've all got to be grateful now, have we?

0:26:28 > 0:26:30Oh, yeah, we're ever so humble, we are(!)

0:26:30 > 0:26:33Look, sometimes, I really wonder...

0:26:33 > 0:26:35Oh, sometimes you really wonder what?

0:26:35 > 0:26:37I wonder if you really want to be here.

0:26:37 > 0:26:39Did you hear that? That was a threat. A threat from management!

0:26:39 > 0:26:42OK, please, can we all just get a grip?

0:26:42 > 0:26:44OK, change happens, even in the NHS.

0:26:44 > 0:26:47And there's nothing we can do about it. We all know that.

0:26:47 > 0:26:50So, why don't we save our energy

0:26:50 > 0:26:53for the battles we can win, eh?

0:26:53 > 0:26:55I don't think you've heard the end of this.

0:27:06 > 0:27:08- Get out of my way.- Get out of my way? What are you going to do?

0:27:08 > 0:27:10What do you want?

0:27:11 > 0:27:14Don't you want to make the estate safer for the decent residents?

0:27:14 > 0:27:17I wasn't being targeted, OK?

0:27:17 > 0:27:19I can protect you.

0:27:19 > 0:27:21I'm not testifying, and you can't make me.

0:27:21 > 0:27:23Someone put your windows in. The graffiti.

0:27:23 > 0:27:24So, this time, you'll protect me?

0:27:24 > 0:27:26SMASH!