0:00:26 > 0:00:30CLASSICAL MUSIC PLAYS
0:00:36 > 0:00:39You should listen to the music. It's wonderful.
0:00:42 > 0:00:43What do you think?
0:00:43 > 0:00:45Sorry.
0:00:45 > 0:00:46Really?
0:00:46 > 0:00:49It's just... What does it all mean?
0:00:49 > 0:00:51HE SIGHS
0:00:57 > 0:00:59SHE COUGHS
0:01:04 > 0:01:06SHE COUGHS
0:01:08 > 0:01:10I don't deserve you.
0:01:10 > 0:01:13No, but I like a project!
0:01:15 > 0:01:17It's damp in here.
0:01:17 > 0:01:18It's atmospheric.
0:01:18 > 0:01:20Come to Spain with me.
0:01:20 > 0:01:22We've been through this.
0:01:22 > 0:01:23Why not?
0:01:23 > 0:01:25You know why not. I make my own money.
0:01:25 > 0:01:29You don't need to! My salary, the relocation package...
0:01:29 > 0:01:32And then what? Start a family?
0:01:32 > 0:01:34I'm not a housewife, Alfie.
0:01:34 > 0:01:37No, you're not.
0:01:37 > 0:01:38Meaning?
0:01:38 > 0:01:41Why won't you stop seeing other men?
0:01:41 > 0:01:42They mean nothing to me.
0:01:42 > 0:01:45- Then stop.- How would I live?
0:01:45 > 0:01:48How CAN you live, knowing what you have to do?
0:01:48 > 0:01:50They're just...friends.
0:01:50 > 0:01:53Friends? They're sugar daddies.
0:01:53 > 0:01:55Is this why you want me to come to Spain?
0:01:55 > 0:01:57No, I want you to come because I love you.
0:01:57 > 0:01:59And Spain'll be so good for you.
0:01:59 > 0:02:01Good for YOU, you mean. I won't know anyone.
0:02:01 > 0:02:03I don't speak the language.
0:02:03 > 0:02:06You'll keep me locked away whilst you're at work.
0:02:08 > 0:02:10Fine.
0:02:10 > 0:02:12I'll go on my own.
0:02:17 > 0:02:18Alfie?
0:02:23 > 0:02:24RINGTONE
0:02:24 > 0:02:26Yes!
0:02:28 > 0:02:30What are you actually doing?
0:02:30 > 0:02:32Trying to get tickets to a sold-out gig.
0:02:32 > 0:02:34They've just come up.
0:02:34 > 0:02:36There's a website in case anyone's got any spares.
0:02:36 > 0:02:38And you've just bought some?
0:02:38 > 0:02:41Almost. I just need to call Mum for her credit card.
0:02:41 > 0:02:45Hang on. Is that just for pop concerts?
0:02:45 > 0:02:46Don't see why.
0:02:47 > 0:02:51Well, what if someone was hoping to get tickets
0:02:51 > 0:02:54for a sold-out performance of La Traviata at the Hippodrome
0:02:54 > 0:02:57and had tried everything?
0:02:57 > 0:03:00"Someone" should see if there's a website for opera tickets,
0:03:00 > 0:03:03check that it's secure, then build themselves a profile.
0:03:03 > 0:03:05How would someone do that?
0:03:05 > 0:03:07I really do need to call Mum.
0:03:07 > 0:03:09What if someone helped?
0:03:09 > 0:03:12And why would someone do that?
0:03:12 > 0:03:14Well, they might if...
0:03:14 > 0:03:17someone...
0:03:17 > 0:03:19had a credit card.
0:03:26 > 0:03:27Are you OK?
0:03:29 > 0:03:31I've got a lot on my mind, Karen.
0:03:31 > 0:03:32About our training weekend?
0:03:32 > 0:03:34Hm. Amongst other things.
0:03:34 > 0:03:36I don't see why we need training.
0:03:36 > 0:03:38It all seems pretty straightforward to me.
0:03:38 > 0:03:40Well, you say that now,
0:03:40 > 0:03:43but we have no idea what we might be walking into.
0:03:43 > 0:03:45Well, did you not hear Mrs Tembe?
0:03:45 > 0:03:47We're going to be briefed before we go in.
0:03:47 > 0:03:50What if there's a dog and they smell Geoffrey on me?
0:03:50 > 0:03:54What if one of these vulnerable patients has got a baby
0:03:54 > 0:03:55and they ask me to hold it?
0:03:55 > 0:03:58Have they considered the insurance implications?
0:03:58 > 0:04:01Um...I'm going to make a cup of tea. Do you want one?
0:04:01 > 0:04:03- No, thanks.- OK.
0:04:03 > 0:04:04Morning.
0:04:04 > 0:04:06Ayesha.
0:04:08 > 0:04:10I've been thinking about what you said
0:04:10 > 0:04:12about me not being able to have children.
0:04:12 > 0:04:13Oh, that's not what I said.
0:04:13 > 0:04:16I haven't been able to think about anything else.
0:04:16 > 0:04:19What I said was, phone up an make an appointment with your haematologist.
0:04:19 > 0:04:21Right.
0:04:21 > 0:04:23Phone up. Make an appointment.
0:04:24 > 0:04:26Right.
0:04:26 > 0:04:27I will.
0:04:30 > 0:04:31I will.
0:04:40 > 0:04:43If they do not arrive soon, the food will be cold.
0:04:43 > 0:04:45And?
0:04:45 > 0:04:48I should not have allowed you to talk me into this.
0:04:48 > 0:04:49Honesty is the best policy.
0:04:49 > 0:04:52If you're dealing with honest people, maybe, but this is business.
0:04:52 > 0:04:53All the same...
0:04:53 > 0:04:56I know these people. They won't listen to us.
0:04:56 > 0:04:57But if we show them...
0:04:57 > 0:04:59There will be consequences.
0:04:59 > 0:05:00Maybe...
0:05:00 > 0:05:02but by then, it'll be too late.
0:05:02 > 0:05:04Oh, no.
0:05:08 > 0:05:10Jamahl Habib, Trust catering manager.
0:05:10 > 0:05:14Mrs Tembe, the Mill Health Centre practice manager.
0:05:14 > 0:05:16This is Mr Kenwright.
0:05:16 > 0:05:18Yes, we've met. Shall we begin?
0:05:25 > 0:05:28POP MUSIC PLAYS
0:05:28 > 0:05:30Have I just paid for you to see them?
0:05:30 > 0:05:32Two front-row seats.
0:05:32 > 0:05:34Who's the other ticket for?
0:05:34 > 0:05:36We should really get this photo done.
0:05:36 > 0:05:38I'm going to have to tell your mum.
0:05:38 > 0:05:41What about here?
0:05:42 > 0:05:43Do I really need a photo?
0:05:43 > 0:05:46You want to get your post noticed, don't you?
0:05:46 > 0:05:49OK. Do it here, in front of the camellias.
0:05:49 > 0:05:51- Huh? - They're in the opera.
0:06:00 > 0:06:02Not bad. Do another one.
0:06:02 > 0:06:04MUSIC FROM LA TRAVIATA PLAYS
0:06:11 > 0:06:14You look beautiful.
0:06:14 > 0:06:16Are you trying to take the credit?
0:06:16 > 0:06:18Who else makes you feel like I do?
0:06:18 > 0:06:21No-one. You're incredible.
0:06:21 > 0:06:23SHE COUGHS
0:06:25 > 0:06:27Come to Spain.
0:06:27 > 0:06:29What for, the clean air? This isn't the 1850s.
0:06:29 > 0:06:31Then go to the doctor's.
0:06:31 > 0:06:33I'll never get an appointment.
0:06:33 > 0:06:36RINGTONE
0:06:36 > 0:06:40OK, so there's my profile up and running.
0:06:40 > 0:06:43"OperaTrack". All done. Your profile, plus
0:06:43 > 0:06:45you're on the forum saying you're looking for tickets.
0:06:45 > 0:06:47Thank you very much. Excellent.
0:06:47 > 0:06:49By the way, who's your other ticket for?
0:06:49 > 0:06:52Oh! Look, you've got replies already.
0:06:54 > 0:06:56They don't have any tickets.
0:06:56 > 0:06:58Aren't you going to reply?
0:06:58 > 0:07:00What? Reply to their reply?
0:07:00 > 0:07:04Yeah. A couple of them say they'll keep a look-out for you.
0:07:04 > 0:07:06And I will pay them handsomely when they get me tickets.
0:07:06 > 0:07:08In the meantime, work.
0:07:11 > 0:07:14Of course I'm not neglecting you, Harold.
0:07:14 > 0:07:18I just haven't really been going out very much at all.
0:07:18 > 0:07:20SHE COUGHS
0:07:26 > 0:07:29I haven't been feeling very well recently,
0:07:29 > 0:07:31but it's nothing serious.
0:07:32 > 0:07:35And I've been thinking about you, too.
0:07:36 > 0:07:39Are you still on the board at the Hippodrome?
0:07:40 > 0:07:47Right. We have a rotisserie of beef primavera, penne formaggi,
0:07:47 > 0:07:49and traditional breaded hake.
0:07:49 > 0:07:52A state-of-the-art supply chain.
0:07:52 > 0:07:56They will produce the food elsewhere then it will be brought onsite
0:07:56 > 0:07:59to be reheated. It is cost-saving,
0:07:59 > 0:08:03but the food will maintain its moisture and nutrients.
0:08:03 > 0:08:05And taste delicious.
0:08:09 > 0:08:12Hello, Haematology, please.
0:08:12 > 0:08:13BABY SCREAMS
0:08:13 > 0:08:16Yes, I was wondering if it would be possible to have an appointment
0:08:16 > 0:08:20with Dr Papadopolous. ..My name...?
0:08:20 > 0:08:24Oh, actually, sorry, I'm going to have to call you back.
0:08:25 > 0:08:27- Can I help you?- For Dr Carter.
0:08:27 > 0:08:29Ooh! Who are they from?
0:08:29 > 0:08:30It doesn't say.
0:08:30 > 0:08:32Hm, that's exciting, isn't it?
0:08:32 > 0:08:35- There we go.- Thank you.
0:08:35 > 0:08:36Bye.
0:08:38 > 0:08:40Who are they for?
0:08:40 > 0:08:41They're for Heston.
0:08:41 > 0:08:42Who from?
0:08:42 > 0:08:44It's anonymous.
0:08:47 > 0:08:51Oh, I say. Nice jeans.
0:08:51 > 0:08:55Hm. Physically, yes. But, delivering flowers at his age?
0:08:57 > 0:08:59Um, I'd better pop them here.
0:09:08 > 0:09:12Well, the claims you made were great.
0:09:12 > 0:09:15But for all the fancy names,
0:09:15 > 0:09:19isn't this just roast beef, macaroni cheese, and fish and chips?
0:09:20 > 0:09:22Not delicious, not moist,
0:09:22 > 0:09:25and if there ever was any nutritional value,
0:09:25 > 0:09:27it's all been boiled out of it.
0:09:27 > 0:09:31We've tasted all three meals, and all three of them are overcooked,
0:09:31 > 0:09:33over-salted, and over-processed.
0:09:35 > 0:09:36I see.
0:09:36 > 0:09:38So, if there's nothing else...
0:09:38 > 0:09:40There was just one thing.
0:09:40 > 0:09:42The food you've just eaten...
0:09:43 > 0:09:45Mrs Tembe?
0:09:46 > 0:09:48The food you have just eaten
0:09:48 > 0:09:52is what is currently on offer in this hospital.
0:09:52 > 0:09:54I beg your pardon?
0:09:54 > 0:09:56This is what your patients will be eating today.
0:09:56 > 0:09:58Is this some kind of joke?
0:09:58 > 0:10:02No. It is just an illustration of how much things need to change.
0:10:02 > 0:10:04With a stunt like this?
0:10:04 > 0:10:07It was the only thing we could think of to make our point.
0:10:07 > 0:10:09And you only have to eat it once.
0:10:09 > 0:10:11If you would just like to give us one minute,
0:10:11 > 0:10:14we would like to offer you an alternative.
0:10:19 > 0:10:21What if they're allergic?
0:10:21 > 0:10:23You're not going to be sending them flowers!
0:10:23 > 0:10:24No - to Geoffrey?
0:10:24 > 0:10:30Valerie, it's just a few visits. You're over-thinking it.
0:10:30 > 0:10:32Maybe.
0:10:32 > 0:10:35You might not need the training, but for me, one course
0:10:35 > 0:10:37over one weekend is not going to make me a health-care professional.
0:10:37 > 0:10:40You're not going to BE a health-care professional.
0:10:40 > 0:10:41Oh! Thanks for that, Karen.
0:10:41 > 0:10:42Well, I di... I di...
0:10:42 > 0:10:44Oh, someone's sent you flowers.
0:10:44 > 0:10:46- Really?- There's no card.
0:10:46 > 0:10:47Ruhma?
0:10:47 > 0:10:50Not really her style. Camellias - how strange.
0:10:50 > 0:10:53- Aren't you going to take them with? - No, you keep them.
0:10:53 > 0:10:55- Morning.- Morning.
0:10:55 > 0:10:58So if, as you say, I am not a professional...
0:10:58 > 0:11:00Not a health-care professional.
0:11:00 > 0:11:01Then, why am I doing the job of one?
0:11:01 > 0:11:04You're not! It's just a bit of human contact.
0:11:04 > 0:11:06A bit of conversation.
0:11:06 > 0:11:08Although if this is anything to go by...
0:11:08 > 0:11:09Sorry, do you mind if I butt in?
0:11:09 > 0:11:13It's just that, since I'm going to be running the VPAS initiative,
0:11:13 > 0:11:16I'd be more than happy to hear any concerns.
0:11:16 > 0:11:18I don't have any concerns.
0:11:18 > 0:11:21No, but I do, and I would very much like to discuss them with you.
0:11:21 > 0:11:22Right. Well, what about lunchtime?
0:11:22 > 0:11:24This lunchtime?
0:11:24 > 0:11:28Yes. Have you got anything else on?
0:11:28 > 0:11:31No. No. Nothing that can't wait.
0:11:31 > 0:11:33Good. Well, I'll see you both, then.
0:11:33 > 0:11:35- Right, then.- Right, then.
0:11:37 > 0:11:42By cooking the food fresh, we have the flexibility to cater for
0:11:42 > 0:11:45patients with complicated nutritional requirements
0:11:45 > 0:11:50such as kosher, halal, vegans, gluten-free...
0:11:50 > 0:11:51It's good, eh?
0:11:51 > 0:11:54I have taken the liberty
0:11:54 > 0:11:59of preparing these projections
0:11:59 > 0:12:02of the supply chain.
0:12:02 > 0:12:06Thank you. Oh, er...
0:12:08 > 0:12:14Now, Chef Luke Armannsson has given me access to his suppliers
0:12:14 > 0:12:17and he's very keen to be an advisor.
0:12:19 > 0:12:21Staff hiring and retention figures
0:12:21 > 0:12:26are based on the expiration of the hospital's current contract.
0:12:26 > 0:12:29Sounds like you've thought of everything.
0:12:29 > 0:12:31Thank you.
0:12:31 > 0:12:35Now, if you wouldn't mind leaving so that we can confer?
0:12:37 > 0:12:39Yes. Yes, of course.
0:12:49 > 0:12:51I knew this was a bad idea!
0:12:51 > 0:12:53It wasn't. It worked perfectly.
0:12:53 > 0:12:56Worked perfectly? He is furious.
0:12:56 > 0:12:58Because he knows we're right.
0:13:00 > 0:13:04And why did you say, "Oh, no," when you saw him?
0:13:04 > 0:13:06I've met him before.
0:13:06 > 0:13:07And?
0:13:07 > 0:13:10It was at another hospital. About their food.
0:13:10 > 0:13:13I didn't know he was in charge of catering for the whole Trust now.
0:13:13 > 0:13:16And we have just humiliated him.
0:13:16 > 0:13:18- We're ready for you now.- Right.
0:13:27 > 0:13:30Are you intending to run this operation yourself?
0:13:30 > 0:13:31Oh, no.
0:13:31 > 0:13:36I have contacted a catering company who have expressed an interest.
0:13:36 > 0:13:38What exactly is your interest?
0:13:38 > 0:13:40I was a patient here.
0:13:40 > 0:13:43And I work at a food bank.
0:13:43 > 0:13:47I know how important it is for the weak to be nourished.
0:13:47 > 0:13:5180% of our patients are satisfied with their meals.
0:13:51 > 0:13:53If you believe the numbers.
0:13:53 > 0:13:56Maybe the patients feel too vulnerable to criticise.
0:13:56 > 0:13:58Not something that seems to be afflicting you.
0:13:58 > 0:14:00I say it like I see it.
0:14:00 > 0:14:02Yes, I remember.
0:14:04 > 0:14:07You put up a very convincing case.
0:14:07 > 0:14:09Thank you.
0:14:09 > 0:14:12Unfortunately, we can't say yes or no now.
0:14:12 > 0:14:15So what happens next?
0:14:15 > 0:14:19What happens next is that, although we can't say yes...
0:14:25 > 0:14:26You are saying yes?
0:14:41 > 0:14:42We did it!
0:14:42 > 0:14:44No, let's wait and see.
0:14:44 > 0:14:46No. Let's not wait and see.
0:14:46 > 0:14:48They said yes!
0:14:48 > 0:14:52OPERA MUSIC PLAYS
0:14:55 > 0:14:56KNOCKING
0:14:56 > 0:14:57One moment.
0:15:02 > 0:15:05Violet, please have a seat.
0:15:07 > 0:15:10So, what can I do for you?
0:15:10 > 0:15:11I've been coughing rather a lot.
0:15:11 > 0:15:15Mm-hm? Do you think that's the asthma or the TB?
0:15:15 > 0:15:17A bit of both.
0:15:17 > 0:15:20You're still keeping up your appointments at St Phil's?
0:15:20 > 0:15:21Yes.
0:15:21 > 0:15:26- And you're taking isoniazid and rifampicin?- Yes.
0:15:26 > 0:15:28And you're using your inhaler?
0:15:28 > 0:15:29Discreetly.
0:15:31 > 0:15:33I've taken up with a younger man.
0:15:33 > 0:15:35He wants me to move to Spain with him.
0:15:35 > 0:15:36How lovely.
0:15:36 > 0:15:38I wouldn't know anyone.
0:15:38 > 0:15:41No more St Phil's, and I'd have to stop seeing you.
0:15:41 > 0:15:42Well, if you went to Spain, yes.
0:15:42 > 0:15:44I've been coming here for years.
0:15:44 > 0:15:47I'm sure they have plenty of very good doctors.
0:15:47 > 0:15:48Not like you.
0:15:48 > 0:15:51SHE COUGHS
0:15:51 > 0:15:53Do you have your inhaler?
0:15:53 > 0:15:54Yes.
0:15:57 > 0:15:59There's no need to be embarrassed.
0:15:59 > 0:16:00Just my vanity.
0:16:02 > 0:16:04You haven't put your flowers up in your room.
0:16:04 > 0:16:06- Oh, they were from you?- Mm.
0:16:06 > 0:16:08Why?
0:16:08 > 0:16:11Your profile picture. The opera.
0:16:11 > 0:16:15I left you a message but you didn't reply.
0:16:15 > 0:16:17Well, I didn't reply to any of them.
0:16:17 > 0:16:19Any of them? How many did you get?
0:16:19 > 0:16:23Well, let's come back to you and why you're here.
0:16:23 > 0:16:25- To say thank you. - For what?
0:16:25 > 0:16:30For everything that you've done. I'll never find anyone like you.
0:16:31 > 0:16:34So, these other replies that you got.
0:16:36 > 0:16:38Did any of them get you front-row seats?
0:16:38 > 0:16:42Violet, if those are opera tickets, I can't accept them.
0:16:42 > 0:16:43Why not?
0:16:43 > 0:16:45Because it would be inappropriate.
0:16:45 > 0:16:48Because you're married? You're not wearing a wedding ring.
0:16:48 > 0:16:53Whatever my circumstances, it would be inappropriate.
0:16:53 > 0:16:54Fine.
0:16:54 > 0:16:56Take someone else.
0:17:04 > 0:17:06What's happened?
0:17:06 > 0:17:07What did he say?
0:17:07 > 0:17:09Violet?
0:17:11 > 0:17:13Another satisfied customer.
0:17:13 > 0:17:17MUSIC FROM LA TRAVIATA PLAYS
0:17:28 > 0:17:30It really is what they get given.
0:17:30 > 0:17:32I assume it was your idea.
0:17:32 > 0:17:34The "stunt", yeah.
0:17:34 > 0:17:36But the rest of it is all Mrs Tembe,
0:17:36 > 0:17:39and whatever problems you and me have had...
0:17:39 > 0:17:41The staff petition at Sutton Vale Hospital.
0:17:41 > 0:17:43We couldn't eat the food.
0:17:43 > 0:17:46And now the patients at St Phil's can't. Is there a theme?
0:17:46 > 0:17:50Whatever problems we've had, just don't take it out on her.
0:17:50 > 0:17:53Why would I? I'd never stand in the way of progress.
0:17:53 > 0:17:55Let's just say we see things differently.
0:17:55 > 0:17:59Of course, initiatives like this require cost-cutting elsewhere.
0:17:59 > 0:18:02Why? It should save the Trust money.
0:18:02 > 0:18:05But there are administration costs with every change.
0:18:05 > 0:18:08Although saying that, things in this hospital need changing,
0:18:08 > 0:18:11so maybe this is an opportunity to do that.
0:18:11 > 0:18:12I think so.
0:18:12 > 0:18:14Good. I'm glad we agree.
0:18:14 > 0:18:15Me, too.
0:18:22 > 0:18:24You don't fancy taking one home?
0:18:24 > 0:18:26No, I had some earlier.
0:18:32 > 0:18:36How do we know this is not the NHS just trying to pull a fast one?
0:18:36 > 0:18:40Saving money on doctors and nurses and health visitors?
0:18:40 > 0:18:42Won't we be putting people out of jobs?
0:18:42 > 0:18:44I'll tell you what - why don't you go on the course,
0:18:44 > 0:18:47see if that answers your concerns, and if not, come and talk to me?
0:18:47 > 0:18:48Good idea.
0:18:48 > 0:18:50Yeah, but I've got concerns now. Pre-course.
0:18:50 > 0:18:54I mean, I'll probably have loads afterwards, but I would like to deal with them now.
0:18:54 > 0:18:57What if I feel unsafe?
0:18:57 > 0:18:59Then, you shouldn't go in.
0:18:59 > 0:19:01Yeah, but what if I do and there's a medical emergency?
0:19:01 > 0:19:04It'd be the same as if you were anywhere.
0:19:04 > 0:19:07Exactly. I mean, you'd call an ambulance, or us.
0:19:07 > 0:19:09What if the patient expects me to help them?
0:19:09 > 0:19:12Then, you would simply explain that it isn't your role.
0:19:12 > 0:19:15They'll just be really pleased to see you.
0:19:15 > 0:19:18They know you haven't got any medical experience.
0:19:18 > 0:19:22Yeah, but will they? What happens when someone has a baby?
0:19:22 > 0:19:24Or collapses? Or dies?
0:19:24 > 0:19:26Will you cheer up?
0:19:26 > 0:19:27Well, I would like to, Karen,
0:19:27 > 0:19:31but the truth is, I haven't got any medical experience,
0:19:31 > 0:19:36and I just don't think I'm up to it. I can see it going very badly wrong.
0:19:36 > 0:19:41No, I'm sorry, Emma, but I'm just going to have to say no.
0:19:43 > 0:19:46COUGHING
0:19:46 > 0:19:49Come out and talk to me.
0:19:50 > 0:19:52Something's going on, I know it is.
0:19:52 > 0:19:54Vi?
0:19:58 > 0:20:00Are you OK?
0:20:00 > 0:20:03I'm fine. Nothing's going on.
0:20:03 > 0:20:05Prove it.
0:20:05 > 0:20:07Oh! Get off me. I'm ill.
0:20:07 > 0:20:09Ill with what? The TB?
0:20:09 > 0:20:10Yes.
0:20:10 > 0:20:13You've been weird since the doctor's. What did he say?
0:20:13 > 0:20:15He didn't say anything.
0:20:15 > 0:20:17Just tell me and I can help.
0:20:17 > 0:20:19Help how? By taking me away?
0:20:19 > 0:20:22I want you to come and start a new life with me.
0:20:22 > 0:20:24What's wrong with that?
0:20:24 > 0:20:26Who would I go to then?
0:20:26 > 0:20:29We'll find another doctor.
0:20:29 > 0:20:30If that's all he is?
0:20:30 > 0:20:31Of course he is.
0:20:31 > 0:20:33Not another sugar daddy?
0:20:33 > 0:20:35Don't be ridiculous.
0:20:35 > 0:20:37BUZZER
0:20:45 > 0:20:47Yes?
0:20:47 > 0:20:50Oh, hello, I'm Dr Carter from the Mill Health Centre.
0:20:50 > 0:20:51Heston?
0:20:52 > 0:20:54Do you bring all your patients flowers?
0:20:54 > 0:20:56Well, actually, I'm returning them.
0:20:56 > 0:20:58Why, what's the matter - don't you like them?
0:20:58 > 0:21:00- You bought HIM flowers? - Here, hold on a minute...
0:21:00 > 0:21:01What's this?
0:21:01 > 0:21:03He wouldn't go with me.
0:21:03 > 0:21:06No, well, of course I wouldn't. I can't accept gifts, I'm your doctor.
0:21:06 > 0:21:08Do you want to do this out here or in there?
0:21:08 > 0:21:10Well, actually, I'd rather leave.
0:21:10 > 0:21:12SHE COUGHS
0:21:12 > 0:21:14Vi!
0:21:18 > 0:21:20On her side.
0:21:21 > 0:21:25Right, yes. Yes. ..Thank you.
0:21:26 > 0:21:28Thank you. ..Yeah. Bye.
0:21:32 > 0:21:36Oh! Oh! Sorry. I was looking for somewhere private.
0:21:36 > 0:21:37- Oh.- I thought you'd gone out.
0:21:37 > 0:21:40It's fine.
0:21:40 > 0:21:43And sorry about earlier as well.
0:21:43 > 0:21:46I... I just don't think I'm up to it.
0:21:46 > 0:21:48Don't you? I think you are.
0:21:48 > 0:21:51But this is people's lives!
0:21:51 > 0:21:55Exactly, and you can make a difference to them.
0:21:55 > 0:21:57Especially with what you went through with cancer.
0:21:57 > 0:22:02Think about it - what made the biggest impact on you?
0:22:02 > 0:22:04Was it always the consultant
0:22:04 > 0:22:08or was it sometimes a kind word from a passer-by?
0:22:08 > 0:22:10The consultant. Actually, I've just phoned him.
0:22:10 > 0:22:14All right. Well, what about friends? Look at Ayesha.
0:22:14 > 0:22:16She went to a lot of your appointments with you.
0:22:16 > 0:22:18That's true.
0:22:18 > 0:22:21Basically what we're doing is caring for people.
0:22:21 > 0:22:24No-one's more caring than you, Valerie.
0:22:24 > 0:22:26- No?- Hm.
0:22:27 > 0:22:29So?
0:22:30 > 0:22:33OPERA MUSIC PLAYS
0:22:42 > 0:22:44Be careful.
0:22:44 > 0:22:46Precious cargo, I know. Relax, mate.
0:22:46 > 0:22:49- I'm always careful. - She's in safe hands.
0:22:51 > 0:22:53How're you doing?
0:22:53 > 0:22:56Yeah, good. I'm really good. Winifred'll tell you.
0:22:56 > 0:22:58Cheers. Hey, good luck.
0:22:59 > 0:23:03Look, about earlier, jumping to conclusions...
0:23:03 > 0:23:06I realise there was a misunderstanding.
0:23:06 > 0:23:08I just get so...wound up.
0:23:08 > 0:23:10I know.
0:23:11 > 0:23:13I love her, but I don't know what she wants.
0:23:13 > 0:23:16Can I ask you, as the partner of someone with TB,
0:23:16 > 0:23:18have you actually been screened?
0:23:18 > 0:23:19- I'm clear.- Good.
0:23:19 > 0:23:22- SHE COUGHS - Vi?
0:23:22 > 0:23:24How are you feeling? You collapsed.
0:23:24 > 0:23:26I've made such a fool of myself.
0:23:26 > 0:23:28Not at all.
0:23:28 > 0:23:29What was I thinking?
0:23:29 > 0:23:31That's what I was going to ask you.
0:23:31 > 0:23:34Well, I think you felt abandoned.
0:23:34 > 0:23:36Sometimes happens when a patient leaves
0:23:36 > 0:23:38a doctor they've been seeing for quite some time.
0:23:38 > 0:23:40And what if I want to come back?
0:23:40 > 0:23:42Does this mean you're going to come?
0:23:42 > 0:23:44What do you think, Heston?
0:23:44 > 0:23:47Is it safe, medically, for me to move to Spain?
0:23:47 > 0:23:50Medically, there's no reason why not. Hot weather.
0:23:50 > 0:23:52A change of lifestyle. They should all be beneficial.
0:23:52 > 0:23:54You should listen to your doctor.
0:23:54 > 0:23:56How am I going to find someone like you?
0:23:56 > 0:23:59A doctor, she means. She's got everything else.
0:23:59 > 0:24:01- Have I?- Haven't you?
0:24:01 > 0:24:03I'd better be going.
0:24:03 > 0:24:09Heston, do you think it would be possible for me to have a family?
0:24:09 > 0:24:11I mean, with the TB,
0:24:11 > 0:24:13I wouldn't infect any children that I might have?
0:24:13 > 0:24:16It should be fine, but why don't you come and chat to me
0:24:16 > 0:24:18before you leave?
0:24:23 > 0:24:25Children?
0:24:25 > 0:24:26Why not?
0:24:26 > 0:24:30I don't know. One minute I'm trying to tie you down...
0:24:30 > 0:24:31I never said that.
0:24:31 > 0:24:34You said you didn't want to be a housewife.
0:24:34 > 0:24:36- I don't.- And you wanted to make your own money.
0:24:36 > 0:24:37I do.
0:24:39 > 0:24:41Start a family?
0:24:41 > 0:24:42That's right.
0:24:50 > 0:24:54So, I have decided to be part of VPAS.
0:24:54 > 0:24:56Emma talked me into it.
0:24:56 > 0:25:00She said no-one was more caring than me,
0:25:00 > 0:25:02- although your name did come up. - MY name?
0:25:02 > 0:25:06Hm. Vis-a-vis coming with me to all my cancer appointments.
0:25:06 > 0:25:09Being there. So I had someone on my side.
0:25:09 > 0:25:12- I was glad to. - Well, it meant the world to me.
0:25:12 > 0:25:15It was fine. It was nothing, honestly.
0:25:15 > 0:25:17No, it wasn't. You cared.
0:25:19 > 0:25:21I was so worried about phoning Dr Papadopolous.
0:25:23 > 0:25:26I've been sizing men up as donors all day.
0:25:26 > 0:25:28What if Dr P said I was infertile?
0:25:28 > 0:25:30So, did you phone him?
0:25:30 > 0:25:31I did.
0:25:31 > 0:25:32And?
0:25:32 > 0:25:34It's all going to be fine.
0:25:34 > 0:25:36What? He actually said that over the phone?
0:25:36 > 0:25:39No, no. They've got to run some tests,
0:25:39 > 0:25:41but it's going to be fine. I know it is.
0:25:41 > 0:25:43So even if VPAS goes all pear-shaped,
0:25:43 > 0:25:46I'll be off on maternity leave soon.
0:25:46 > 0:25:48I'm going to be a mum.
0:25:54 > 0:25:55You still here?
0:25:55 > 0:25:58I came in early for the presentation then did my shift on top.
0:25:58 > 0:26:01I meant after our conversation about cost-cutting earlier.
0:26:01 > 0:26:03Zero-hours contracts.
0:26:03 > 0:26:06We didn't talk about zero-hours contracts.
0:26:06 > 0:26:08Did we not? Ah.
0:26:09 > 0:26:11Why, what have you done?
0:26:11 > 0:26:13Me? Nothing.
0:26:13 > 0:26:15Though it might be worth answering your phone
0:26:15 > 0:26:17if your line manager calls.
0:26:19 > 0:26:22But I am looking forward to working with Mrs Tembe.
0:26:22 > 0:26:24Mrs Tembe, good evening.
0:26:24 > 0:26:26Good evening, Mr Habib.
0:26:28 > 0:26:29Mr Kenwright.
0:26:34 > 0:26:36Thanks for everything.
0:26:37 > 0:26:40See, what did I tell you?
0:26:40 > 0:26:41Ye of little faith.
0:26:41 > 0:26:43Yeah.
0:26:43 > 0:26:46RINGING
0:26:46 > 0:26:48Who is it?
0:26:48 > 0:26:50My line manager.
0:26:50 > 0:26:52Are you not going to answer it?
0:26:52 > 0:26:56No. Like you say, tonight we're celebrating.
0:27:06 > 0:27:07No need to make a fuss.
0:27:07 > 0:27:09You might need stitches.
0:27:09 > 0:27:11Stop hectoring me!
0:27:11 > 0:27:13Why are you not at work?
0:27:13 > 0:27:14I thought you had the early shift?
0:27:14 > 0:27:16Didn't I tell you?
0:27:16 > 0:27:17Tell me what?
0:27:17 > 0:27:19About some reorganisation.
0:27:19 > 0:27:21- It's fine to move on... Oh! - SHE GROANS
0:27:21 > 0:27:23- Or not move.- What's going on?
0:27:23 > 0:27:25Enjoying the show, boys?
0:27:25 > 0:27:28- I've seen better.- No, not at all.