0:00:31 > 0:00:33Hello, Eric!
0:00:36 > 0:00:39Yeah, that e-mail's all written. I just need to click send.
0:00:39 > 0:00:42That creep is not going to get away with this.
0:00:42 > 0:00:44- Are you finished with this? - Oh, yeah, yeah, thanks.
0:00:44 > 0:00:47Look, I'd better go. I'll see you later, all right?
0:00:47 > 0:00:49Yeah, you, too. Bye, babe.
0:00:52 > 0:00:54- Erin?- Yeah. Yeah, I'm at the university later,
0:00:54 > 0:00:56so we're going to meet for a coffee.
0:00:56 > 0:00:58- Are you going to be there all day? - Yeah.
0:01:00 > 0:01:02- I'm going to be late. - Yeah, you don't say?
0:01:02 > 0:01:05Er...right, I've got to go. Er...bye!
0:01:16 > 0:01:19- Sister Carter.- Hi.
0:01:19 > 0:01:22It is a, er...a pleasure to welcome you back to the Mill.
0:01:22 > 0:01:24Thank you for your call.
0:01:24 > 0:01:27Hm. I just wanted to put your mind at rest.
0:01:27 > 0:01:29I will send you a formal letter,
0:01:29 > 0:01:32but as far as I am concerned, that is the end of the matter.
0:01:32 > 0:01:34Good.
0:01:34 > 0:01:39Dr Reid mentioned your desire to work at the detention centre.
0:01:39 > 0:01:41Yeah, yeah. What did you think of that?
0:01:41 > 0:01:44Well, I think it is an interesting suggestion.
0:01:44 > 0:01:48But as this is my last day, perhaps we should discuss it when I return.
0:01:49 > 0:01:52Yeah, yeah. Have you got your cover sorted?
0:01:52 > 0:01:56Yes. Yes. He will be coming to visit the Mill later on today.
0:01:56 > 0:02:00Oh, good. Well, in that case, I should make sure everything's in order.
0:02:00 > 0:02:04Yes. Well, it will be good to get things back to normal again.
0:02:04 > 0:02:06- Yeah. Thank you.- Mm.
0:02:10 > 0:02:14Right. Eric Ashton, 57.
0:02:14 > 0:02:16Suffers from acute depression,
0:02:16 > 0:02:20which we have been able to moderate somewhat with antidepressants.
0:02:20 > 0:02:23He started showing signs of dementia a couple of years ago
0:02:23 > 0:02:26and was going downhill rapidly last time I saw him.
0:02:26 > 0:02:28- Is anybody at home?- No.
0:02:28 > 0:02:30His wife, Christine, died a couple of months ago.
0:02:30 > 0:02:32- Christine.- Yeah.
0:02:32 > 0:02:35And he's been due two medical assessments since then
0:02:35 > 0:02:37- and hasn't turned up to either of them.- Oh, dear.
0:02:37 > 0:02:41Mm. There is a daughter, but I'm not sure how often she visits.
0:02:42 > 0:02:46- I'm assuming he doesn't work. - No. Made redundant five years ago, I think.
0:02:46 > 0:02:50That's when it all started to go wrong for him.
0:02:50 > 0:02:52So, what would you like me to do?
0:02:52 > 0:02:55Just check in with him and then report back.
0:02:55 > 0:02:56I'll take it from there.
0:02:56 > 0:03:00But be careful, Karen, he can be a little unpredictable.
0:03:00 > 0:03:03Christine, why didn't you tell me you were getting more milk?!
0:03:12 > 0:03:14HE SIGHS
0:03:30 > 0:03:34Did you manage to follow up on that detention centre conversation with Mrs Tembe?
0:03:34 > 0:03:37- Yeah, sort of.- What did she say?
0:03:37 > 0:03:39Not a lot. She didn't have to.
0:03:39 > 0:03:42I can tell she doesn't think it's a good idea.
0:03:42 > 0:03:45- Give her some time to think about it.- Hm. And in the meantime,
0:03:45 > 0:03:48we can think about chia seeds and deep truffles?
0:03:48 > 0:03:51- It's just so trivial! - Most of life is.
0:03:51 > 0:03:55Yeah. And to top it off, I've got a morning clinic with Marion Wales.
0:03:55 > 0:03:57- Oh, not her again.- Oh, yeah.
0:03:57 > 0:04:00She's still wondering whether she should shave her legs before the birth or not.
0:04:00 > 0:04:01Oh, and Mrs Clarke, who, just is
0:04:01 > 0:04:04really stressing out about the cot not arriving.
0:04:04 > 0:04:07There's got to be more important things in life than this.
0:04:07 > 0:04:09Er...good morning, everyone.
0:04:09 > 0:04:11Has anyone seen Dr Clay?
0:04:12 > 0:04:15Er...never mind. I will brief him later.
0:04:15 > 0:04:17As you all know, I am taking
0:04:17 > 0:04:21an extended leave to Botswana very soon.
0:04:21 > 0:04:25It has taken me some time to find a suitable replacement,
0:04:25 > 0:04:30but I am very pleased to say that he will be visiting the Mill today,
0:04:30 > 0:04:33just to have a look around and introduce himself.
0:04:33 > 0:04:36I am sure that you are all going to make him very welcome.
0:04:36 > 0:04:40I understand that he used to work in a supermarket.
0:04:40 > 0:04:44Well, he has extensive experience in the retail sector.
0:04:44 > 0:04:47Does that mean he can get us a discount on biscuits, then?
0:04:47 > 0:04:49Sorry I'm late. Have I missed anything?
0:04:49 > 0:04:52We were just hearing about our new practice manager.
0:04:52 > 0:04:54Bargain Basement Ben.
0:05:02 > 0:05:04KNOCK AT DOOR
0:05:07 > 0:05:08KNOCK AT DOOR
0:05:12 > 0:05:15- KNOCK AT DOOR - Come in.
0:05:15 > 0:05:18- You OK? - Yeah, yeah. Just late, that's all.
0:05:18 > 0:05:20You know, it's great having Will to stay,
0:05:20 > 0:05:24but I'm not sure my casual attitude to his mess is working out.
0:05:24 > 0:05:26It's nothing serious, just dirty plates everywhere
0:05:26 > 0:05:28and the top left off the milk.
0:05:28 > 0:05:30- Oooh, a hanging offence. - It would be if I ruled the world.
0:05:30 > 0:05:33- I'm trying not to let it bother me. - But it is?
0:05:33 > 0:05:35I thought I had my OCD under control
0:05:35 > 0:05:38and now I find myself picking up his discarded pants.
0:05:38 > 0:05:40It's getting to me more than it should.
0:05:40 > 0:05:42You know what, this has got nothing to do with your OCD.
0:05:42 > 0:05:46It sounds to me like he's being a slob who's not pulling his weight.
0:05:46 > 0:05:48KAREN SIGHS
0:05:48 > 0:05:50Oooh, hello.
0:05:50 > 0:05:52Um...I'm looking for Eric Ashton.
0:05:52 > 0:05:54And who might you be?
0:05:54 > 0:05:57Oh, sorry. I'm Karen Hollins from the Mill Health Centre.
0:05:57 > 0:06:00- Do you know Eric?- I'm his daughter.
0:06:00 > 0:06:02- Ah!- What's this about?
0:06:02 > 0:06:04Well, um...your dad's missed a couple of appointments.
0:06:04 > 0:06:07We like to keep a check on our more vulnerable patients.
0:06:07 > 0:06:11- You heard about me mum? - I did, yes. I'm so sorry.
0:06:11 > 0:06:14It's hit Dad hard. And me.
0:06:14 > 0:06:15But we'll get over it.
0:06:15 > 0:06:18Thanks for checking up on us.
0:06:18 > 0:06:20Um...do you mind if I pop in and see Eric?
0:06:20 > 0:06:21You know, just to put my mind at rest.
0:06:25 > 0:06:28OK, then.
0:06:29 > 0:06:31If you don't nip it in the bud, he'll just carry on taking advantage.
0:06:31 > 0:06:33He's only been with me a few days.
0:06:33 > 0:06:36All the more reason to put a stop to it.
0:06:36 > 0:06:39He's a guest in your house. It's totally unreasonable behaviour.
0:06:40 > 0:06:43All right, I may not have been the best tenant in my time.
0:06:43 > 0:06:45I can still see the haunted look in Valerie's eyes.
0:06:45 > 0:06:47So I know what I'm talking about.
0:06:47 > 0:06:49But I get it, I'll have a word.
0:06:49 > 0:06:52- When?- When the time is right. He's just settling in.
0:06:52 > 0:06:54He's got all this stuff going on
0:06:54 > 0:06:56with the consultant from the last placement.
0:06:56 > 0:06:57Jimmi, stop being such a wuss.
0:07:00 > 0:07:02Hey, Dad.
0:07:02 > 0:07:04- Take a seat.- Thank you. Hello.
0:07:10 > 0:07:11Who are you?
0:07:11 > 0:07:14Don't be daft, Dad. I'm Annie, your daughter.
0:07:14 > 0:07:18I have a daughter, but she's ten years old.
0:07:18 > 0:07:21I grew up, Dad. I've got kids of my own now.
0:07:22 > 0:07:24Really?
0:07:24 > 0:07:27You gave me away at my wedding. Walked me down the aisle.
0:07:27 > 0:07:30That was the happiest day of my life.
0:07:30 > 0:07:32That's right. And...and...and that's you, is it?
0:07:32 > 0:07:34Yes.
0:07:34 > 0:07:36It's me, Annie.
0:07:36 > 0:07:38Yeah, it is!
0:07:38 > 0:07:39- Good to see you.- Hm.
0:07:41 > 0:07:44- I don't know you.- I'm Karen Hollins from the Mill Health Centre.
0:07:44 > 0:07:46Dr Reid asked me to come and see you.
0:07:49 > 0:07:50Who are you again?
0:07:53 > 0:07:55It's Joe's parents evening that day,
0:07:55 > 0:07:58so neither Daniel nor I can do that evening's surgery.
0:08:00 > 0:08:03- Wednesday?- Yeah, Wednesday, put me down for that.
0:08:03 > 0:08:06I'm looking for Mrs Tembe. She's expecting me. Ben Galadima.
0:08:06 > 0:08:09Oh! Valerie Pitman, receptionist.
0:08:09 > 0:08:11Zara Carmichael, partner.
0:08:11 > 0:08:13Of course! Mrs Tembe has told me all about you both.
0:08:13 > 0:08:15Hm. Good things, I hope.
0:08:15 > 0:08:18Only the best. I'm really looking forward to my time here.
0:08:18 > 0:08:20Right. Well, I'll go and tell her you're here.
0:08:25 > 0:08:26You seem very young.
0:08:28 > 0:08:30I'm a lot older than I look.
0:08:30 > 0:08:33It's tough still getting ID'd in my mid-twenties.
0:08:33 > 0:08:37And you've never worked at a GP surgery before?
0:08:37 > 0:08:39No, but I have been working at a hospital,
0:08:39 > 0:08:43and I believe my management skills are eminently transferrable.
0:08:43 > 0:08:44From a supermarket?
0:08:46 > 0:08:48Ah, Mr Galadima!
0:08:48 > 0:08:51It is a pleasure to welcome you to the Mill.
0:08:51 > 0:08:54- Well, I see that you have met Dr Carmichael.- I have.
0:08:54 > 0:08:58Well, I hope that you two will enjoy a fruitful working relationship.
0:08:58 > 0:09:02Yes. I'm sure his boyish enthusiasm is just what we all need.
0:09:02 > 0:09:05Do not mistake Mr Galadima's youthful appearance
0:09:05 > 0:09:07for a lack of knowledge.
0:09:07 > 0:09:11No. Out of the mouths of babes and sucklings...
0:09:11 > 0:09:15So, which one are you, then, a babe or a suckling?
0:09:16 > 0:09:19- Um...- Well, perhaps we should go to my office.
0:09:19 > 0:09:22- We have a lot to discuss.- Hm!
0:09:26 > 0:09:28You had no right bringing her here.
0:09:28 > 0:09:30How about a nice cup of tea?
0:09:30 > 0:09:31Tea?
0:09:31 > 0:09:33You normally have one about this time.
0:09:33 > 0:09:36I'm sure our guest could use one too.
0:09:36 > 0:09:39I just need to check that you're OK and I'll be on my way.
0:09:40 > 0:09:43Christine won't like another woman in the house.
0:09:43 > 0:09:44Mum's not here.
0:09:44 > 0:09:46Where is she?
0:09:46 > 0:09:48She was ill, remember?
0:09:50 > 0:09:51And then she died.
0:09:51 > 0:09:53She's dead?
0:09:53 > 0:09:55- Yes, Dad.- When?
0:09:55 > 0:09:57Six weeks ago.
0:09:59 > 0:10:01Yeah.
0:10:01 > 0:10:02Christine.
0:10:04 > 0:10:06I know. I miss her too.
0:10:09 > 0:10:11I'm very sorry for your loss, Mr Ashton.
0:10:11 > 0:10:14But now that your wife's not around any more,
0:10:14 > 0:10:16we need to check that you can manage.
0:10:16 > 0:10:18Of course I can manage. I'm not a child!
0:10:20 > 0:10:24Um...Dr Reid will have prescribed some tablets.
0:10:25 > 0:10:27Yeah. Christine used to get them for me.
0:10:27 > 0:10:29Are you still taking them?
0:10:30 > 0:10:32Why don't we have a cup of tea?
0:10:32 > 0:10:34We usually have a cup of tea about now.
0:10:34 > 0:10:36Well, that would be lovely. Thank you.
0:10:36 > 0:10:39- I'll do it. - Don't fuss. I can boil a kettle!
0:10:39 > 0:10:41- It's all right, I just thought that...- I'll make my own cup of tea!
0:10:43 > 0:10:45You'd better go now. Christine will be back soon.
0:10:51 > 0:10:53He's not usually that bad.
0:10:53 > 0:10:55He's just having an off day.
0:10:58 > 0:11:00Apparently he has a very impressive background.
0:11:00 > 0:11:02Working in a supermarket?
0:11:02 > 0:11:06Well, yes, but, I mean, two years in the NHS after that.
0:11:06 > 0:11:09I hardly think that qualifies him for a job of this magnitude.
0:11:09 > 0:11:11Well, Mrs Tembe rates him.
0:11:11 > 0:11:13Well, that well may be his saving grace,
0:11:13 > 0:11:17but as far as I'm concerned, the jury is still out.
0:11:17 > 0:11:19Ah, Dr Reid, Sister Carter.
0:11:19 > 0:11:21This is my replacement, Mr Galadima.
0:11:21 > 0:11:23Call me Ben, please.
0:11:23 > 0:11:26Emma. Um...I hear Mrs Tembe has been mentoring you.
0:11:26 > 0:11:29She has, and I have learnt an awful lot from her.
0:11:29 > 0:11:31Just like her, my door will always be open.
0:11:31 > 0:11:33Which is something I also learnt in my last job.
0:11:33 > 0:11:36Are you sure that working in a shop qualifies you
0:11:36 > 0:11:39for the unique challenges presented by running a medical practice?
0:11:39 > 0:11:41They both have a lot in common.
0:11:41 > 0:11:43Presumably you'll be bringing
0:11:43 > 0:11:45some of your marketing techniques into play?
0:11:45 > 0:11:47Buy one prescription, get one free?
0:11:47 > 0:11:49An economy range of blood pressure monitors?
0:11:49 > 0:11:52Loyalty cards?
0:11:52 > 0:11:54That's actually not a bad idea.
0:11:54 > 0:11:57And we could put a fresh bread counter on reception
0:11:57 > 0:11:59to lure people in off the streets.
0:11:59 > 0:12:02The way the NHS is going, I wouldn't be surprised.
0:12:02 > 0:12:03The more of your free market,
0:12:03 > 0:12:05management-speak ideas we're subjected to,
0:12:05 > 0:12:07the more likely it is to happen.
0:12:07 > 0:12:09- Zara...- Dr Carmichael.
0:12:09 > 0:12:12Dr Carmichael, we can't stand still.
0:12:12 > 0:12:15Standing still is as bad as going backwards.
0:12:15 > 0:12:18Retail is a bit more than just piling things high
0:12:18 > 0:12:19and selling them cheap.
0:12:19 > 0:12:22If I can use some of the techniques that I've learned
0:12:22 > 0:12:24to help and give our patients what they want
0:12:24 > 0:12:27and provide a better standard of care, then I will.
0:12:27 > 0:12:31That's got to be good news for our patients, don't you agree?
0:12:38 > 0:12:40I'm sure it was just a blip.
0:12:40 > 0:12:43Well, it seems more than a blip to me.
0:12:43 > 0:12:44Mum never said anything.
0:12:44 > 0:12:47Even when she was ill, she seemed to cope OK.
0:12:48 > 0:12:51She had cancer years ago, then it came back.
0:12:51 > 0:12:53- In her liver.- Sorry.
0:12:53 > 0:12:56She never told me how ill she was.
0:12:56 > 0:12:59But that was Mum all over. Always put me and Dad first.
0:12:59 > 0:13:03- Well, maybe that's not all she hid. - How do you mean?
0:13:03 > 0:13:05Maybe she was so good at looking after your dad
0:13:05 > 0:13:08that you didn't realise how poorly he is.
0:13:09 > 0:13:11You've got to stop covering for him,
0:13:11 > 0:13:13because this situation's not going to get any better.
0:13:13 > 0:13:15But he takes his tablets.
0:13:15 > 0:13:17Mum said they helped.
0:13:18 > 0:13:20- Where does he keep them?- In here.
0:13:29 > 0:13:32Listen, if there's anything I can do to help you settle in, just ask.
0:13:32 > 0:13:35Thank you. Mrs Tembe has been a great mentor,
0:13:35 > 0:13:38but, of course, I still need all the advice I can get.
0:13:38 > 0:13:41And, of course, any concerns you may have, please let me know.
0:13:41 > 0:13:45Oh. Er...well, how about more patient contact time
0:13:45 > 0:13:46and less paperwork?
0:13:46 > 0:13:49Dr Clay is joking.
0:13:49 > 0:13:53We need administration or everything will fall apart.
0:13:53 > 0:13:55You're right, of course, Mrs Tembe,
0:13:55 > 0:13:58but that's no reason why we can't look to see if we can get you
0:13:58 > 0:13:59more time with your patients.
0:13:59 > 0:14:01Let's catch up later in the week.
0:14:01 > 0:14:03Yes. Yes, let's do that. OK, cheers.
0:14:03 > 0:14:06Um...listen, if you don't mind, I've got to get on. I've got a backlog.
0:14:06 > 0:14:09- All right.- Of course. See you later.- See you.
0:14:15 > 0:14:16Hm!
0:14:21 > 0:14:23- Hiya.- Hey. How's it going?
0:14:23 > 0:14:24Yeah, all right, yeah.
0:14:24 > 0:14:28Just forms to fill out to do with this placement changing.
0:14:28 > 0:14:31- Can you meet for a coffee later? - Oh, that'd be great, yeah.
0:14:31 > 0:14:33Um...are you all right to come here? I'm pretty chocka today.
0:14:33 > 0:14:35Yeah, I can manage that, yeah.
0:14:35 > 0:14:38Perfect. All right, well, I'll see you later. About 11:30am?
0:14:42 > 0:14:44He...he must be taking them. He told me he was!
0:14:46 > 0:14:49Well, he gets two months' supply,
0:14:49 > 0:14:51which means that this should be empty.
0:14:51 > 0:14:54Do you not check that he's been taking them?
0:14:54 > 0:14:55I can't be everywhere!
0:14:55 > 0:14:58Oh, no, no, no, I'm not saying it's your fault, I'm just...
0:14:58 > 0:15:00We need to persuade him to go and see Dr Reid.
0:15:00 > 0:15:02Oh, he says there's no need.
0:15:03 > 0:15:06Yeah, but we know that's not right, don't we?
0:15:06 > 0:15:07You can see that, can't you?
0:15:09 > 0:15:11What are you scared of?
0:15:11 > 0:15:15I've got three kids. My husband's not been well.
0:15:17 > 0:15:19I don't think I can cope with Dad too.
0:15:19 > 0:15:21Nobody who can help?
0:15:21 > 0:15:22SHE SIGHS
0:15:24 > 0:15:27If your mum were here, what...what would she be doing?
0:15:27 > 0:15:30Hm! Persuading my dad to get some help.
0:15:31 > 0:15:34She was the only one he'd listen to.
0:15:34 > 0:15:38Right. Well, she's not here, so, what are we going to do?
0:15:44 > 0:15:50Right, I keep all personal details on this drive.
0:15:50 > 0:15:54I will make sure that you have all the, er...the relevant passwords.
0:15:54 > 0:15:56Thanks.
0:15:56 > 0:15:59Dr Carmichael's got quite a strong personality, hasn't she?
0:15:59 > 0:16:03Er...yes. She does not suffer fools gladly.
0:16:03 > 0:16:07Fortunately, you are no fool, which she will soon come to appreciate.
0:16:07 > 0:16:09I hope so.
0:16:10 > 0:16:13Look, just give as good as you get.
0:16:13 > 0:16:15She will respect you for it.
0:16:17 > 0:16:21And if she persists, just...punch her in the nose.
0:16:22 > 0:16:23THEY CHUCKLE
0:16:23 > 0:16:25KNOCK AT DOOR Come in.
0:16:26 > 0:16:29- Hi. Ruhma, right? - Er...yeah, yeah, that's right.
0:16:29 > 0:16:33Er...Mrs Tembe. You said your door is always open.
0:16:33 > 0:16:35Of course. How can I help?
0:16:35 > 0:16:40I wanted to ask you about adding some time to my work shift pattern.
0:16:40 > 0:16:42You know, to go to detention centres.
0:16:42 > 0:16:46I've been recently working with a very young Albanian girl.
0:16:46 > 0:16:48I, er...I did say I would look into it.
0:16:48 > 0:16:51- But you are going away, Mrs...- Yes.
0:16:51 > 0:16:53But we have to investigate funding,
0:16:53 > 0:16:56and the CCG will take a dim view on the...
0:16:56 > 0:16:57Well, the politics involved.
0:16:57 > 0:17:00It's not about politics, it's about human life.
0:17:00 > 0:17:01Of course.
0:17:01 > 0:17:06And I did say I will discuss it with you when I return
0:17:06 > 0:17:08- as a matter of priority.- Of course.
0:17:10 > 0:17:17Sister Carter, I just think you need time to get back to normal
0:17:17 > 0:17:19before you start running into another endeavour.
0:17:21 > 0:17:24Mrs Tembe's been mentoring me for a while now,
0:17:24 > 0:17:26and I've learned she's usually spot-on
0:17:26 > 0:17:29on knowing how far you can push people, like the CCG.
0:17:29 > 0:17:32But I have to say, in this particular instance,
0:17:32 > 0:17:35you might be being slightly over-cautious.
0:17:35 > 0:17:39Clearly, I'm not in a position to make any promises at this stage,
0:17:39 > 0:17:42but I see nothing wrong in exploring the idea while you're away.
0:17:42 > 0:17:44Wouldn't you agree?
0:17:53 > 0:17:55What am I doing here?
0:17:55 > 0:17:57Making a cup of tea. Huh!
0:17:57 > 0:17:59Would you like me to do it?
0:17:59 > 0:18:00Where's Christine?
0:18:01 > 0:18:04She died, Dad. Remember?
0:18:04 > 0:18:07We went to her funeral. You wore your suit.
0:18:09 > 0:18:11She can't be dead. She was here! I was talking to her!
0:18:11 > 0:18:13That was me.
0:18:13 > 0:18:15There was another woman.
0:18:15 > 0:18:17That was the lady from the health centre.
0:18:19 > 0:18:21She thinks you should go and see a doctor.
0:18:21 > 0:18:23You haven't been taking your tablets.
0:18:23 > 0:18:25There's nothing wrong with me. I don't need tablets!
0:18:25 > 0:18:27Yes, you do.
0:18:32 > 0:18:33Where's Christine?
0:18:33 > 0:18:37She's gone, Dad. And she's never coming back!
0:18:39 > 0:18:41It's just me now.
0:18:41 > 0:18:44HE WAILS
0:18:44 > 0:18:46Ssh-ssh-ssh-ssh!
0:18:46 > 0:18:49How about shadowing a Home Office midwife
0:18:49 > 0:18:52so you can begin to understand some of the wider issues at play?
0:18:52 > 0:18:54- That sounds great! - It'll be the ideal opportunity
0:18:54 > 0:18:56for you to continue your personal development.
0:18:56 > 0:18:58And help others at the same time.
0:18:58 > 0:19:00Mrs Tembe, have you heard of an intrapreneurship?
0:19:00 > 0:19:03It's like an innovation within a business, so we all benefit.
0:19:03 > 0:19:06- That's perfect!- It's just the sort of initiative we're looking for,
0:19:06 > 0:19:08isn't it, Mrs Tembe?
0:19:08 > 0:19:10Yes. Yes, of course.
0:19:10 > 0:19:12So, when...when could I start?
0:19:12 > 0:19:15It has to be approved by the partners first.
0:19:15 > 0:19:18I can raise it with them while you're away, if you like?
0:19:24 > 0:19:26Hey!
0:19:26 > 0:19:29Uncle Jimmi. This is Erin.
0:19:29 > 0:19:31- Oh. Er...well, pleased to meet you. - You, too.
0:19:31 > 0:19:34- Do you mind if she joins us for a coffee?- No, not at all.
0:19:34 > 0:19:35Great. Right, this way.
0:19:39 > 0:19:41There you go, Mr Ashton.
0:19:41 > 0:19:43I don't need anything off either of you!
0:19:43 > 0:19:45Now, go away and leave me alone!
0:19:45 > 0:19:46But I'm your daughter.
0:19:48 > 0:19:50- What have you done with Christine? - She's dead, Dad!
0:19:50 > 0:19:53How many more times do I have to tell you?!
0:19:53 > 0:19:56Your wife, my mum, is dead, and she's not coming back!
0:19:59 > 0:20:01Sorry, I can't do this.
0:20:01 > 0:20:03I don't remember.
0:20:04 > 0:20:06It's horrible, isn't it?
0:20:06 > 0:20:08Knowing that you should know something,
0:20:08 > 0:20:10but you can't quite find it.
0:20:10 > 0:20:13- Yeah.- That feeling that there's something out there
0:20:13 > 0:20:14and you can't get hold of it.
0:20:14 > 0:20:17And sometimes, you realise you don't even know
0:20:17 > 0:20:19what it is you've forgotten.
0:20:19 > 0:20:21That's right. How do you know?
0:20:21 > 0:20:23Er...it happened to me.
0:20:25 > 0:20:28- Really?- Yeah. I banged my head, I forgot everything.
0:20:30 > 0:20:31It turned my world upside down.
0:20:31 > 0:20:35I wanted to leave my husband, I couldn't remember my kids,
0:20:35 > 0:20:37which was horrible for them, but...
0:20:38 > 0:20:40..with the right support, I came to terms with it,
0:20:40 > 0:20:43which is what you've got to do.
0:20:43 > 0:20:45So, Dr Reid, do you remember her?
0:20:47 > 0:20:50- I'm not sure.- She's very nice, and she's very good
0:20:50 > 0:20:52and she'll...she'll take a look at you
0:20:52 > 0:20:53and she'll work out what's wrong
0:20:53 > 0:20:56and she'll get you the help that you need.
0:20:56 > 0:20:59- Do you really think she could help me?- She's the best.
0:20:59 > 0:21:02And she'll get some support for Annie, as well.
0:21:05 > 0:21:06Could she find Christine for me?
0:21:07 > 0:21:11No, Dad, she can't.
0:21:11 > 0:21:15- EMOTIONAL:- Christine! My Christine!
0:21:15 > 0:21:17HE SOBS QUIETLY
0:21:25 > 0:21:26Yeah, it's fine. It's my treat.
0:21:26 > 0:21:29Thanks. Will's told me all about you.
0:21:29 > 0:21:31That sounds ominous.
0:21:31 > 0:21:33On the contrary. You are a ledge.
0:21:33 > 0:21:35Huh! Hardly.
0:21:35 > 0:21:38You are! Giving me somewhere to stay, feeding me,
0:21:38 > 0:21:40making sure I get up in the mornings.
0:21:40 > 0:21:43Yeah. Um...the thing is, that... Huh!
0:21:43 > 0:21:45When you're...sharing with someone,
0:21:45 > 0:21:49it's important that you...take responsibility.
0:21:49 > 0:21:51I was thinking about this earlier.
0:21:51 > 0:21:53I thought maybe I could cook tonight.
0:21:54 > 0:21:56Sounds good. And I will load the dishwasher.
0:21:56 > 0:21:59I'm a decent cook. I cooked Christmas dinner for ten last year.
0:21:59 > 0:22:01It was delicious. And we had a clean kitchen too.
0:22:01 > 0:22:04- I think that was down to my mum. - I think that was me, as well.
0:22:05 > 0:22:07The thing is...
0:22:07 > 0:22:08What?
0:22:10 > 0:22:11Will, are you thick?
0:22:11 > 0:22:14What your lovely uncle Jimmi is trying to say is
0:22:14 > 0:22:16you need to pull your weight a bit more.
0:22:16 > 0:22:19He's not your mum, and you should stop being such a slob!
0:22:19 > 0:22:20- Am I right?- Yeah.
0:22:20 > 0:22:23- MESSAGE ALERT - I wouldn't have put it quite like that, but, yeah.
0:22:23 > 0:22:24Well, you need to.
0:22:24 > 0:22:28Will has many great qualities, but listening isn't one of them, is it?
0:22:30 > 0:22:32Sorry.
0:22:32 > 0:22:34What?
0:22:37 > 0:22:40Christine...is that really you?
0:22:40 > 0:22:45It's me, Dad, Annie. Your daughter.
0:22:45 > 0:22:47I've really missed you.
0:22:49 > 0:22:51I've been so worried about you.
0:22:56 > 0:22:57I don't know you.
0:22:57 > 0:23:00She's here to help. We both are.
0:23:01 > 0:23:03Eric, can you remember when you first met Christine?
0:23:03 > 0:23:07Letherbridge Palais, just before they knocked it down to build bingo.
0:23:07 > 0:23:11You were wearing a purple skirt. They were all the rage then.
0:23:11 > 0:23:13You looked so beautiful.
0:23:13 > 0:23:15I thought, "I'm going to marry that girl".
0:23:17 > 0:23:21I've never been so sure of anything in my whole life.
0:23:21 > 0:23:24- And did you? Did you marry her? - I did, aye!
0:23:24 > 0:23:27Big church wedding. What a day that was!
0:23:27 > 0:23:29And did you have kids?
0:23:32 > 0:23:33A daughter.
0:23:33 > 0:23:36Annie.
0:23:36 > 0:23:39That's right, Annie! What happened to her?
0:23:39 > 0:23:40I'm right here, Dad.
0:23:42 > 0:23:43Right.
0:23:43 > 0:23:45Hello, love.
0:23:47 > 0:23:49I've been in a church with you, too, haven't I?
0:23:49 > 0:23:51When I got married.
0:23:52 > 0:23:55That's right. Grand day, that was.
0:23:55 > 0:23:58I were proud. So proud!
0:23:58 > 0:24:02Yeah, Dad. Me too.
0:24:02 > 0:24:04Happiest day of my life.
0:24:07 > 0:24:09Why don't we go and see Dr Reid?
0:24:11 > 0:24:13If you think that's best, love.
0:24:14 > 0:24:16Would you let this lady come too?
0:24:18 > 0:24:20If you say so. Will we get the bus?
0:24:20 > 0:24:22We can go in my car.
0:24:25 > 0:24:27Shall I help you get ready?
0:24:27 > 0:24:29Yeah. I'd like that.
0:24:31 > 0:24:32Very much.
0:24:38 > 0:24:40- I'd better be going. - It's all right, I'll do it.
0:24:40 > 0:24:43Start as I mean to go on.
0:24:43 > 0:24:45- Restart, you mean? - Any sharper and you'd cut yourself.
0:24:45 > 0:24:47You've cheered yourself up, haven't you?
0:24:47 > 0:24:51Oh! The whole situation here is just so much better than my last place.
0:24:51 > 0:24:53And, of course, I get the chance
0:24:53 > 0:24:55to hang out with the world's most beautiful woman.
0:24:55 > 0:24:57Flattery will get you everywhere.
0:25:00 > 0:25:02I'll catch you later.
0:25:02 > 0:25:04Bye, Jimmi. Thanks again for the coffee.
0:25:11 > 0:25:13- What?- What?- What?!
0:25:13 > 0:25:16- You two seem very close, that's all. - Close?
0:25:18 > 0:25:20You've got no idea, mate.
0:25:22 > 0:25:23When you get to St Phil's,
0:25:23 > 0:25:25make sure that you tell them everything I've said
0:25:25 > 0:25:27and they'll take things from there, OK?
0:25:29 > 0:25:30Can I go home now, love?
0:25:30 > 0:25:33We're not going home, Dad. We've got to go to the hospital.
0:25:35 > 0:25:38- Thanks for your help. - My pleasure, really.
0:25:39 > 0:25:42- Then can we go home? - Not straightaway, Dad.
0:25:42 > 0:25:45Hey, I thought you could come and stay with me for a while.
0:25:45 > 0:25:47- The kids would really like that. - That'll be nice.
0:25:48 > 0:25:49Will Christine be there?
0:25:51 > 0:25:54No, Dad, she won't.
0:25:54 > 0:25:55Come on.
0:25:55 > 0:25:59Oh, dear. His dementia's got a lot worse.
0:26:01 > 0:26:02And I've got a horrible feeling
0:26:02 > 0:26:04there are other things going on now, as well.
0:26:04 > 0:26:06I've sent them to St Phil's for a scan.
0:26:08 > 0:26:10Anyway, well done for persuading him to come in.
0:26:10 > 0:26:13Oh, it wasn't really him who needed persuading.
0:26:17 > 0:26:21Now, are you certain that you have all of the information you need?
0:26:21 > 0:26:24I think so. And if I don't, I can always ask.
0:26:24 > 0:26:29Right. And I am always available for video calls, if necessary.
0:26:29 > 0:26:31Now, did I give you the codes for the alarm?
0:26:31 > 0:26:33Yes, three times.
0:26:33 > 0:26:35Forgive me.
0:26:35 > 0:26:37I just want to make sure you have everything you need.
0:26:37 > 0:26:40And that the Mill won't fall to pieces while you're away.
0:26:40 > 0:26:42I am confident it is in very good hands.
0:26:42 > 0:26:44Now, I have a summary of, er...
0:26:44 > 0:26:48well, everything you are going to need to help keep the Mill
0:26:48 > 0:26:51and the Campus ticking over while I am away.
0:26:51 > 0:26:53Have no fear, Mrs Tembe,
0:26:53 > 0:26:56by the time you're back, you won't even recognise the place.
0:26:56 > 0:27:00Huh! Please, Mr Galadima, do not joke about such things.
0:27:00 > 0:27:03I wasn't joking. I promise you, I'm deadly serious.
0:27:03 > 0:27:05Thank you.
0:27:18 > 0:27:20Could it infect the whole NHS network?
0:27:20 > 0:27:22If it could, it's probably already too late.
0:27:22 > 0:27:26- So, how is Ben doing?- I'm worried he might be too proud to ask for help.
0:27:26 > 0:27:27Right, we should step in.
0:27:27 > 0:27:29- Oh, Valerie?- Yes?
0:27:29 > 0:27:33The Miss Cloverfield that I saw, she wasn't disabled.
0:27:33 > 0:27:35Maybe she got better.
0:27:35 > 0:27:36When will your contact get here?
0:27:36 > 0:27:39Shady underworld figures don't tend to make personal appearances.