0:00:35 > 0:00:37I know. Takes a bit of getting used to.
0:00:40 > 0:00:43"All you know for sure is...
0:00:45 > 0:00:47"..where we were born.
0:00:51 > 0:00:56"Is the pain in our eyes too hard to see?
0:00:58 > 0:01:02"We flee from a land that is torn.
0:01:02 > 0:01:07"We are people, not pests.
0:01:07 > 0:01:12"Is that hard to swallow? Do the names make it easy?
0:01:12 > 0:01:16"To discriminate is easier to digest,"
0:01:16 > 0:01:19"To look, to see, like a hurt in your chest".
0:01:21 > 0:01:22Mick, meet Ruhma.
0:01:22 > 0:01:24Welcome to the madhouse.
0:01:26 > 0:01:30- I'm just joshing with you. - Right.
0:01:30 > 0:01:34Any problems, anything you need to know, just let me know.
0:01:34 > 0:01:35Thank you.
0:01:35 > 0:01:37OK, who's first?
0:01:39 > 0:01:41You'll pick it up as we go along.
0:01:48 > 0:01:51You know, I worry about you, army boy.
0:01:51 > 0:01:53Oh, yeah? Why's that, then?
0:01:53 > 0:01:55Do you enjoy guarding women?
0:01:55 > 0:01:57It's a job.
0:01:57 > 0:01:59Big, tough guy like you.
0:01:59 > 0:02:01It must seem like a demotion, no?
0:02:01 > 0:02:03Oi, hey, where are you going?
0:02:03 > 0:02:05You need to sit back down. You need to see the midwife.
0:02:05 > 0:02:07- It's OK. Let me. - Well...
0:02:09 > 0:02:11Be my guest.
0:02:13 > 0:02:15You know what it is? What to do?
0:02:19 > 0:02:21SHE SPEAKS OWN LANGUAGE
0:02:23 > 0:02:27The marks on her arm - you didn't even ask her about them.
0:02:28 > 0:02:30No.
0:02:30 > 0:02:32She's clearly self-harming, isn't she?
0:02:32 > 0:02:36And we're here to do a job, as best we can.
0:02:36 > 0:02:39Right, so you will mention it to the doctor?
0:02:39 > 0:02:41Yes, but by then, she may be gone.
0:02:41 > 0:02:45There's no getting away from the fact that incarceration
0:02:45 > 0:02:51leads to high levels of stress, depression, psychosis, even.
0:02:51 > 0:02:53Doesn't that make you angry?
0:02:53 > 0:02:55I haven't got time to be angry.
0:02:55 > 0:02:57I know my limitations.
0:02:57 > 0:03:01I can't change the system, and I can't fix everyone.
0:03:01 > 0:03:03No.
0:03:04 > 0:03:07So, do you want to get the next one?
0:03:09 > 0:03:10Yeah.
0:03:11 > 0:03:13"My village is beautiful.
0:03:16 > 0:03:17"You should visit one day.
0:03:20 > 0:03:24"The sun sets right behind where the childrens play.
0:03:25 > 0:03:29"Hers is an ancient city, full of art and musk.
0:03:30 > 0:03:35"Now my village has turned to ashes, hers rubble and dust."
0:03:39 > 0:03:40So, how's sunny Botswana?
0:03:40 > 0:03:44Oh, I have been stuck in the house for the last three days.
0:03:44 > 0:03:47The rain has been torrential.
0:03:47 > 0:03:49That is why I have been thinking about you all.
0:03:49 > 0:03:50Yeah, we're missing you too.
0:03:50 > 0:03:56Mr Galadima seemed a little anxious last time I spoke to him.
0:03:56 > 0:03:59Is he settling in, making himself at home?
0:03:59 > 0:04:01Yeah, he certainly is.
0:04:01 > 0:04:03What did you say?
0:04:03 > 0:04:05Is everything all right?
0:04:05 > 0:04:06It's great.
0:04:06 > 0:04:09I sensed a little hesitation.
0:04:09 > 0:04:11Oh, no, it must be the connection.
0:04:11 > 0:04:15This is his first post in general practice.
0:04:15 > 0:04:17It is very important to him.
0:04:17 > 0:04:20So I hope you are all going out of your way to help him,
0:04:20 > 0:04:23give him guidance, for my sake.
0:04:25 > 0:04:29What I said earlier - I didn't mean to criticise.
0:04:29 > 0:04:33I know there are things about this place which are pretty hard
0:04:33 > 0:04:36- to stomach at times.- Sure, but you don't need me on me soapbox.
0:04:36 > 0:04:40Just relax. You're doing me a favour by just being here.
0:04:40 > 0:04:42- But we need to crack on, yeah? - Yeah.
0:04:42 > 0:04:44Let me take that for you.
0:04:46 > 0:04:48Who's next?
0:04:54 > 0:04:56Trust me. They will take care of you.
0:04:56 > 0:04:58We sure will. What's your name?
0:05:00 > 0:05:03- She doesn't say much. - Does she need an interpreter?
0:05:03 > 0:05:05She seems to understand, just won't speak.
0:05:06 > 0:05:08Would you like to sit?
0:05:10 > 0:05:11She'll be fine.
0:05:12 > 0:05:14Come on, we're going to go next door.
0:05:19 > 0:05:24I'm going to ask you a few questions about your pregnancy.
0:05:24 > 0:05:26There's nothing to be frightened about.
0:05:26 > 0:05:28It's so I can give you the best possible care.
0:05:31 > 0:05:34Do you know how many weeks pregnant you are?
0:05:37 > 0:05:39Is this your first baby?
0:05:42 > 0:05:45You have children, yeah?
0:05:47 > 0:05:52"I have no name here, just a number.
0:05:52 > 0:05:56"Poked and checked for disease, watched as I shower,
0:05:56 > 0:05:59"Shut away, hidden from your conscience
0:05:59 > 0:06:03"A headline, or a problem, nuisance."
0:06:03 > 0:06:06So how do you like this place?
0:06:06 > 0:06:08Um, I've not really formed an opinion.
0:06:08 > 0:06:10Yes, you have.
0:06:10 > 0:06:12Everyone wants to get out, is in a rush to leave.
0:06:12 > 0:06:14Except for me, of course.
0:06:16 > 0:06:18Where are you from, Joyce?
0:06:18 > 0:06:22South Sudan, so I appreciate having a bed and water.
0:06:22 > 0:06:24I'm even grateful for the food, although it makes you sick.
0:06:25 > 0:06:29You know, you seem a little bit undernourished.
0:06:29 > 0:06:32It's really important that you have fresh fruit and vegetables,
0:06:32 > 0:06:34so I could have a word.
0:06:35 > 0:06:37I'm sorry.
0:06:37 > 0:06:39You are new here.
0:06:39 > 0:06:41One of them's fainted.
0:06:41 > 0:06:43Right, erm...
0:06:43 > 0:06:44I won't be a sec.
0:06:46 > 0:06:48JOYCE GRUNTS
0:06:52 > 0:06:54JOYCE GRUNTS
0:06:54 > 0:06:57"They bring new laws here, but there is no justice,
0:06:57 > 0:07:01"So I stand up to authority, March for women at the university
0:07:02 > 0:07:06"Then they beat me, rape, burn my skin,
0:07:06 > 0:07:10"The man says I am animal, soaked in sin
0:07:10 > 0:07:14"Carrying out his genocide with a smile and a grin."
0:07:21 > 0:07:23I'd say you're almost full term.
0:07:26 > 0:07:29She should never have been sent here.
0:07:29 > 0:07:32She's well over the Home Office limit for detention.
0:07:32 > 0:07:33Nothing to do with me.
0:07:36 > 0:07:38Right, I'm going to sort this.
0:07:39 > 0:07:42In the meantime, I'm going to try and get you to the hospital
0:07:42 > 0:07:44this afternoon for a scan.
0:07:44 > 0:07:47It's all right, everything is fine.
0:07:48 > 0:07:51But first, I need your name.
0:07:53 > 0:07:56Leyla. Leyla Farooq.
0:08:02 > 0:08:04KNOCK AT DOOR Come in.
0:08:04 > 0:08:09- Got a minute?- Yeah.- Only I could use those figures for the CCG.
0:08:09 > 0:08:12OK, I'll get them together, and I'll pop them in to you.
0:08:12 > 0:08:15Thanks. You've got a nice house.
0:08:15 > 0:08:16Thank you.
0:08:17 > 0:08:20I had no idea Will was your nephew.
0:08:20 > 0:08:22Yeah, well, how could you?
0:08:22 > 0:08:24Sure it wasn't awkward, me staying over?
0:08:24 > 0:08:26No. No, it wasn't awkward at all.
0:08:27 > 0:08:29Right.
0:08:29 > 0:08:32I mean, I'm pretty relaxed about Will bringing people back.
0:08:32 > 0:08:35- So he does it a lot? - No, I mean in...
0:08:35 > 0:08:36..in principle.
0:08:37 > 0:08:40I know it's only early days, but I really like him.
0:08:41 > 0:08:42Well, I'm sure he likes you too.
0:08:44 > 0:08:47Can I ask a favour? Can we keep this between ourselves?
0:08:48 > 0:08:49Fine by me.
0:08:49 > 0:08:53Good. Better get back to it.
0:08:53 > 0:08:54- Don't forget those figures. - Yeah.
0:09:17 > 0:09:19Don't worry, it's OK.
0:09:21 > 0:09:23I could see you were nervous back there,
0:09:23 > 0:09:25- just checking you're all right. - Yes.- Yeah.
0:09:27 > 0:09:31I'm one of the good guys. Keep an eye out for people like you.
0:09:35 > 0:09:38I can get you things.
0:09:38 > 0:09:40Nice food, better clothes, shampoo.
0:09:43 > 0:09:49Maybe even pull a few strings, you know, get you out of here.
0:09:50 > 0:09:52You'd like that, wouldn't you?
0:09:56 > 0:10:01The one thing I ask, you know, is this.
0:10:03 > 0:10:04You understand?
0:10:06 > 0:10:08Yeah. Yeah.
0:10:10 > 0:10:11Yeah.
0:10:16 > 0:10:18It's just stuff I write.
0:10:20 > 0:10:25"My skin is a map of your wars, my body a testament to your lies."
0:10:26 > 0:10:27What do you think?
0:10:29 > 0:10:32I think it's pretty hard-hitting.
0:10:34 > 0:10:36Joyce, um...
0:10:36 > 0:10:38..you just left?
0:10:39 > 0:10:42You had a lot of other people to see.
0:10:42 > 0:10:44Well, you are just as important.
0:10:45 > 0:10:48LEYLA SHOUTS IN OWN LANGUAGE
0:10:54 > 0:10:56- What's happened? - She just went nuts!
0:10:58 > 0:11:01Hey, are you all right?
0:11:02 > 0:11:04I'm here now. Your friend.
0:11:04 > 0:11:06It's OK. It's OK.
0:11:17 > 0:11:19Hey. Hey! Why were you in that room?
0:11:19 > 0:11:21Well, I could see she's having a hard time.
0:11:21 > 0:11:24- I was just trying to reach out, checking she was OK.- It's OK.
0:11:24 > 0:11:27- Why did she start screaming? - I don't know.- Come with me.
0:11:28 > 0:11:32I was trying to be nice, and then, next minute,
0:11:32 > 0:11:33she just totally freaks out.
0:11:33 > 0:11:35She came flying at me. Look at my face.
0:11:36 > 0:11:38You know that she's vulnerable,
0:11:38 > 0:11:40so why would you be in that room alone with her?
0:11:42 > 0:11:45I don't have to justify myself to you.
0:11:45 > 0:11:49No, but you can take those restraints off.
0:11:50 > 0:11:52- Can't do that. - She's pregnant.
0:11:52 > 0:11:54Yeah, and violent.
0:11:57 > 0:12:01I know you're scared, but you have to tell me what he did.
0:12:03 > 0:12:05I've heard rumours, you see.
0:12:05 > 0:12:07He gets things for women, in return for...
0:12:11 > 0:12:13Did he touch you?
0:12:14 > 0:12:16What else did he...?
0:12:16 > 0:12:17- LEYLA GROANS - What is it?
0:12:17 > 0:12:21- What's wrong? The baby? - Yes!
0:12:21 > 0:12:25Someone, help! I need help in here!
0:12:25 > 0:12:27- KNOCK AT DOOR - Come in.
0:12:28 > 0:12:31- I've got you those figures. - Ah.
0:12:32 > 0:12:34You having fun?
0:12:34 > 0:12:36Just sweating a presentation I've got to give later.
0:12:36 > 0:12:37Oh, yeah? To whom?
0:12:37 > 0:12:40The next round of applicants on the NHS Fast Track scheme.
0:12:40 > 0:12:42- Is that the one you did? - Yeah.
0:12:42 > 0:12:45I know how to structure a presentation,
0:12:45 > 0:12:47but they'll be hoping for pearls of wisdom.
0:12:47 > 0:12:49Well, you must have picked up something here, surely.
0:12:49 > 0:12:51Zara still thinks I should stick to BOGOFs.
0:12:51 > 0:12:52Yeah, well, forget Zara.
0:12:52 > 0:12:56Just, um, talk about Mrs Tembe, and the mentoring.
0:12:56 > 0:12:59There's also Ruhma's placement today, which I helped to arrange.
0:12:59 > 0:13:02Be even better if I had some idea of how she's getting on.
0:13:04 > 0:13:08- Anyways, thanks for these. I'm sure I'll think of something.- Mm.
0:13:12 > 0:13:14Erm, look, I've got half an hour over lunch or something,
0:13:14 > 0:13:16if you want to chuck a few ideas back and forth,
0:13:16 > 0:13:21- if you think it'll help. - Yeah? That'd be great. Thanks!- Mm.
0:13:29 > 0:13:31Are you sure I can't get you anything?
0:13:31 > 0:13:33- Just a little glass of water? - LEYLA MOANS
0:13:33 > 0:13:35OK, OK, slow, nice and easy.
0:13:35 > 0:13:38- And in... - BOTH INHALE DEEPLY
0:13:38 > 0:13:40OK, right, yeah, as soon as, yeah? Thank you. Bye.
0:13:40 > 0:13:41I've requested an ambulance.
0:13:41 > 0:13:43That's her second contraction in five minutes.
0:13:43 > 0:13:46- I don't think we can wait that long. - Right.
0:13:47 > 0:13:51Give the woman some dignity, and get those handcuffs off!
0:13:51 > 0:13:54LEYLA MOANS
0:13:54 > 0:13:55A quiet word, then.
0:13:58 > 0:14:01I've already told your colleague why the restraints are necessary.
0:14:02 > 0:14:05I heard what happened earlier. The whole place has.
0:14:05 > 0:14:08I don't know what you're talking about.
0:14:08 > 0:14:10The woman's traumatised.
0:14:10 > 0:14:12You knew that, thought you could take advantage.
0:14:12 > 0:14:15- I don't know what you mean. - Fine...
0:14:15 > 0:14:16I can play that game.
0:14:16 > 0:14:19I'll file a report, get it investigated.
0:14:20 > 0:14:21You'll be wasting your time.
0:14:21 > 0:14:24Or you could be a good boy and take off those cuffs.
0:14:38 > 0:14:40- Happy?- Now leave.
0:14:40 > 0:14:42What?
0:14:42 > 0:14:45This woman is about to give birth,
0:14:45 > 0:14:47she deserves some privacy!
0:14:53 > 0:14:55Tell me you are going to report him.
0:14:56 > 0:14:57No.
0:14:58 > 0:15:01Y-You're just going to let him get away with it?
0:15:01 > 0:15:04There's no CCTV in there, no witnesses.
0:15:04 > 0:15:06Just his word against hers.
0:15:06 > 0:15:08So he was right about one thing,
0:15:08 > 0:15:10I would be wasting my time.
0:15:17 > 0:15:19- Hey, Jimmi. I've made a start. - Oh, yeah?
0:15:19 > 0:15:21I've put together some topics to cover,
0:15:21 > 0:15:24thought I'd begin with a few general tips.
0:15:24 > 0:15:26Like...organisation, time management.
0:15:26 > 0:15:29- Right.- Then I was going to talk about Ruhma,
0:15:29 > 0:15:32the whole concept of intrapreneurship, how it
0:15:32 > 0:15:34allows employees to push their boundaries, that kind of thing.
0:15:35 > 0:15:38- What? - Well, it could work.
0:15:38 > 0:15:40- You don't like it?- No, it's just...a little dry.
0:15:44 > 0:15:48"I sit across the desk from you, my Home Office Accuser
0:15:48 > 0:15:52"You ask so many questions, like you want to confuse.
0:15:52 > 0:15:55"When did this happen? What did they do to you?"
0:15:57 > 0:16:01Says here she was picked up a week ago, as an illegal.
0:16:01 > 0:16:03She was living on the streets.
0:16:03 > 0:16:04So close to giving birth?
0:16:04 > 0:16:07How did she end up like that? Joyce.
0:16:08 > 0:16:10Do you know where she's from?
0:16:10 > 0:16:14I asked around and someone reckons she's from Mosul in Iraq.
0:16:14 > 0:16:17I don't know if she's told anyone.
0:16:17 > 0:16:20"How many men rape, how many witnesses?
0:16:20 > 0:16:22"Oh, there were plenty..."
0:16:23 > 0:16:26There's no mention of her family.
0:16:26 > 0:16:28Leyla,
0:16:28 > 0:16:31do you have a husband, or...children?
0:16:32 > 0:16:35"But let me ask you one question.
0:16:35 > 0:16:40"Do you see me, do you even care, Mr Stranger?"
0:16:46 > 0:16:48Maybe you could talk about what got you into the scheme
0:16:48 > 0:16:50in the first place?
0:16:50 > 0:16:53I was a business administration officer,
0:16:53 > 0:16:54didn't really feel stretched.
0:16:54 > 0:16:56Didn't know how to take the next step up.
0:16:56 > 0:17:00And Mrs Tembe and the mentorship, how did that come about?
0:17:00 > 0:17:01I met her on the Fast Track scheme,
0:17:01 > 0:17:04knew a lot of people spoke highly of her.
0:17:04 > 0:17:06I take it there was some kind of interview?
0:17:06 > 0:17:07We had coffee.
0:17:07 > 0:17:10She grilled me in her own subtle kind of way.
0:17:10 > 0:17:12A bit like you're doing now.
0:17:13 > 0:17:15Look, a few years back,
0:17:15 > 0:17:18I was supposed to be delivering this big speech to a symposium.
0:17:19 > 0:17:23I knew the speech was awful, I was agonising over it for days.
0:17:23 > 0:17:24- Sounds familiar.- Yeah,
0:17:24 > 0:17:27well, by the time I got to the podium, I was a bag of nerves
0:17:27 > 0:17:30and I just stood there, and I tore up the speech.
0:17:30 > 0:17:32In a moment of madness or bravery?
0:17:32 > 0:17:34Bit of both, I guess.
0:17:34 > 0:17:36It was one of the scariest moments in my life.
0:17:36 > 0:17:37Just standing there, facing an audience.
0:17:37 > 0:17:40But instead of quoting figures and platitudes,
0:17:40 > 0:17:42I just spoke from the heart.
0:17:42 > 0:17:46I talked about my OCD, I talked about what it meant to live
0:17:46 > 0:17:49with the OCD, what it meant to have it in my life.
0:17:49 > 0:17:50And my work as a GP.
0:17:50 > 0:17:52I didn't even know you had OCD.
0:17:52 > 0:17:54Ask Will, he'll tell you.
0:17:54 > 0:17:56Anyway, at the end, there was silence.
0:17:56 > 0:17:58I mean, pin drop silence, that quiet.
0:17:58 > 0:18:02And then suddenly everyone started applauding, and then people came up
0:18:02 > 0:18:04to me afterwards, and they wanted to talk about their experiences.
0:18:04 > 0:18:06Wow, I mean,
0:18:06 > 0:18:08for baring your soul like that.
0:18:11 > 0:18:13You're saying I should take a more personal angle?
0:18:13 > 0:18:15Yes.
0:18:15 > 0:18:17- You don't think it might look unprofessional?- No.
0:18:17 > 0:18:19It's exactly the kind of thing that people relate to.
0:18:19 > 0:18:22PHONE VIBRATES I'm not saying it's easy, but...
0:18:22 > 0:18:24It's Will calling. I'll call him back.
0:18:24 > 0:18:25No, it's fine.
0:18:27 > 0:18:29Look, I'm in the middle of...
0:18:30 > 0:18:31Yeah, me too.
0:18:33 > 0:18:35Let's get this baby out.
0:18:35 > 0:18:38When you're ready, I want a nice, big push.
0:18:38 > 0:18:40Go on, lady, squeeze as hard as you like.
0:18:40 > 0:18:43Good girl. Good girl. That's it, I can see the head.
0:18:43 > 0:18:44OK, stop.
0:18:44 > 0:18:47- Is everything all right? - Everything's fine.
0:18:49 > 0:18:51Got a nuchal cord.
0:18:51 > 0:18:53Is it loose, can you loop it round the head?
0:18:53 > 0:18:54It's too tight.
0:18:54 > 0:18:57Next push could cut off baby's oxygen.
0:18:57 > 0:19:00Cutting the cord now's not a great idea, either...
0:19:00 > 0:19:04No chance of an emergency C section if she needs it.
0:19:05 > 0:19:06Right. Somersault manoeuvre?
0:19:06 > 0:19:08I think she wants to push.
0:19:08 > 0:19:09Only when I say so.
0:19:09 > 0:19:11Something is wrong, isn't it?
0:19:11 > 0:19:13Why aren't you telling us?
0:19:13 > 0:19:15The cord is wrapped around the baby's head.
0:19:15 > 0:19:18We're going to have to be very careful how we deliver it.
0:19:18 > 0:19:21- OK!- Leyla? Do you understand what Anita's just said?
0:19:21 > 0:19:22Yes.
0:19:27 > 0:19:29No more interruptions.
0:19:30 > 0:19:33Er... So why the NHS? Both your parents work at St Phil's?
0:19:33 > 0:19:36Mum's a nurse manager, Dad's a theatre nurse.
0:19:36 > 0:19:38So, they inspired you?
0:19:38 > 0:19:41They do now, but as a kid, I hated the fact that they worked
0:19:41 > 0:19:44so many overnights and long shifts.
0:19:44 > 0:19:46All my mates' parents seemed to be around a lot more.
0:19:46 > 0:19:50Plus, when they were home, they never stopped complaining -
0:19:50 > 0:19:53about their jobs, especially their managers.
0:19:53 > 0:19:55So why did you become one?
0:19:55 > 0:20:00I resisted at first, which is why I ended up working in a supermarket.
0:20:00 > 0:20:03You learn a lot there, a lot about human nature.
0:20:03 > 0:20:06People distraught because you've run out of their favourite mayonnaise.
0:20:06 > 0:20:09It once took us two hours to calm a guy down
0:20:09 > 0:20:13who'd bought a TV, brought it back saying the picture was terrible.
0:20:13 > 0:20:14And was it?
0:20:14 > 0:20:17Turned out he hadn't removed the protective plastic covering.
0:20:17 > 0:20:19Apparently, we should have told him when he bought the TV.
0:20:19 > 0:20:20Takes all sorts.
0:20:21 > 0:20:26Funny thing was, I enjoyed working there, earned good money.
0:20:27 > 0:20:30It was something which felt pretty random, pretty small at the time
0:20:30 > 0:20:33which made me realise I needed to make the switch.
0:20:34 > 0:20:36- Can you hold it?- Yep, yep.
0:20:37 > 0:20:39"They kill our men with knives and machetes
0:20:39 > 0:20:43"Say the truth burns bright as they hack off his head.
0:20:43 > 0:20:46"Watch blood pour into sand, buildings burning
0:20:46 > 0:20:48"Women grabbing their children, running."
0:20:48 > 0:20:50It's a girl.
0:20:53 > 0:20:55She's beautiful!
0:20:57 > 0:20:59"Don't stop, no, keep on
0:20:59 > 0:21:01"Until your arms are light, babies gone."
0:21:01 > 0:21:03Would you like to hold her?
0:21:16 > 0:21:20You couldn't miss Judy, to be fair, she was a pretty flamboyant dresser,
0:21:20 > 0:21:24always had rouge on her cheeks, in big, red circles.
0:21:24 > 0:21:26Sounds like quite a character?
0:21:26 > 0:21:28She lit up the place.
0:21:28 > 0:21:30All the staff knew her when she'd come in once a day,
0:21:30 > 0:21:32regular as clockwork.
0:21:32 > 0:21:35It wasn't that noticeable at first, but then she'd start bulk-buying
0:21:35 > 0:21:37random items -
0:21:37 > 0:21:39six packets of butter,
0:21:39 > 0:21:41five jars of marmalade.
0:21:41 > 0:21:45The first time she left without paying for anything,
0:21:45 > 0:21:48she was mortified when someone pointed it out.
0:21:48 > 0:21:50Of course, I let it go.
0:21:50 > 0:21:51- Dementia?- Mm.
0:21:51 > 0:21:54The thing was, she was on her own,
0:21:54 > 0:21:58apart from a daughter who...lived outside of town.
0:22:00 > 0:22:04I set up a system so that if Judy's behaviour raised any flags,
0:22:04 > 0:22:06we'd be on the phone to her daughter straightaway.
0:22:06 > 0:22:08It was a life-line for them both.
0:22:08 > 0:22:13It meant that Judy could live in her own home just that bit longer.
0:22:13 > 0:22:14So what happened to her?
0:22:15 > 0:22:17She died last year.
0:22:18 > 0:22:21Her daughter tracked me down, even though
0:22:21 > 0:22:23I'd left the supermarket by then,
0:22:23 > 0:22:24invited me to the funeral.
0:22:26 > 0:22:29Anyways, it made me realise that small things can make a big
0:22:29 > 0:22:33difference, inspired me to think I could do more good
0:22:33 > 0:22:38working in the NHS. Even though it meant a pretty big pay cut!
0:22:39 > 0:22:42Listen to me, babbling away.
0:22:42 > 0:22:44No, don't worry.
0:22:44 > 0:22:46I mean, there's your speech, right there.
0:23:02 > 0:23:03I know your game.
0:23:05 > 0:23:07I'm going to get proof, you know.
0:23:09 > 0:23:11You'll be long gone.
0:23:11 > 0:23:12Isn't that why you got pregnant?
0:23:12 > 0:23:14Get yourself some nice social housing,
0:23:14 > 0:23:16instead of being sent back to where you belong?
0:23:16 > 0:23:18And where's that?
0:23:18 > 0:23:21Whichever hell-hole you come from.
0:23:21 > 0:23:23- South Sudan. - The difference?
0:23:23 > 0:23:27You shouldn't be here, flouting the system,
0:23:27 > 0:23:30taking hand-outs from the British taxpayer.
0:23:30 > 0:23:31All I'm doing is asking for help.
0:23:31 > 0:23:34Why should we help you? Why's it our problem?
0:23:35 > 0:23:38You know, when I was in the Army,
0:23:38 > 0:23:41I saw how people like you live.
0:23:41 > 0:23:43More like animals than humans.
0:23:43 > 0:23:48Part of the reason why there is a civil war in my country is
0:23:48 > 0:23:50because of your Great Britain.
0:23:50 > 0:23:52They came to colonise, divided tribes.
0:23:52 > 0:23:55Peoples who had lived together in peace for centuries
0:23:55 > 0:23:57suddenly had to choose sides,
0:23:57 > 0:23:58started to kill one another.
0:23:58 > 0:24:01Tell it to some bleeding heart liberal.
0:24:01 > 0:24:03Hey, I was looking for you.
0:24:04 > 0:24:07- Sounds ominous. - We need some clothes for the baby.
0:24:07 > 0:24:09Are you all right?
0:24:09 > 0:24:11Joyce? Joyce?
0:24:11 > 0:24:15- Whoa... Can you give me a hand? - Just...- Just give me a hand!
0:24:15 > 0:24:17Joyce...? OK, OK!
0:24:18 > 0:24:21Judy made me realise that something which might have
0:24:21 > 0:24:24seemed like a small thing to me at the time,
0:24:24 > 0:24:27but made a huge difference to her and her daughter.
0:24:27 > 0:24:30So qualifications are important, yes,
0:24:30 > 0:24:34but ultimately, it's the other skills you learn along the way.
0:24:34 > 0:24:36Listen more than you talk.
0:24:36 > 0:24:39Take the time to explain something properly,
0:24:39 > 0:24:40ask questions
0:24:40 > 0:24:44and above all, don't stop learning.
0:24:47 > 0:24:48It's a little high.
0:24:48 > 0:24:50And so's your temperature.
0:24:50 > 0:24:52I missed lunch,
0:24:52 > 0:24:54I probably stood up too quickly.
0:24:54 > 0:24:57And pregnant women get dizzy all the time, right?
0:24:57 > 0:25:00With all the hormone changes, yes, it's pretty common.
0:25:00 > 0:25:01There you go.
0:25:02 > 0:25:04Joyce, you...
0:25:07 > 0:25:10You never let me examine you...
0:25:10 > 0:25:12No.
0:25:12 > 0:25:13No, I didn't.
0:25:16 > 0:25:17Can I just have...
0:25:19 > 0:25:22..a little listen to baby, please?
0:25:24 > 0:25:25Thank you.
0:25:40 > 0:25:42I, um...
0:25:42 > 0:25:43I can't...
0:25:43 > 0:25:45It's OK, I know.
0:25:46 > 0:25:47My baby is dead.
0:25:49 > 0:25:50Maybe I'm wrong.
0:25:50 > 0:25:54Movement all the time and then suddenly nothing for two days.
0:25:56 > 0:25:57I'm sorry.
0:25:58 > 0:26:01With everything going on,
0:26:01 > 0:26:03it was too much to hope to bring a baby into this world.
0:26:04 > 0:26:06Such a world as it is.
0:26:08 > 0:26:09Yeah.
0:26:11 > 0:26:12So, it's for the best.
0:26:13 > 0:26:16"My beautiful children, one lost to the sea,
0:26:16 > 0:26:19"Another to the cruel sands of the Sahara.
0:26:19 > 0:26:22"Why aren't they the ones who breathe life?
0:26:22 > 0:26:26"Instead of this baby born of my violation and strife."
0:26:30 > 0:26:32"You ask about my future
0:26:33 > 0:26:35"And I have no answer.
0:26:37 > 0:26:40"How can I, when I live in this dark place?
0:26:41 > 0:26:44"This cancer of a life that is no life
0:26:44 > 0:26:48"Hope only despair cuts my heart like a knife.
0:26:52 > 0:26:54"Instead...
0:26:54 > 0:26:57"I dream of a place that is long gone...
0:26:59 > 0:27:01"A family of ghosts.
0:27:01 > 0:27:04"Imagine them cooking,
0:27:04 > 0:27:06"a child playing in the sun.
0:27:09 > 0:27:10"And then I wake up...
0:27:13 > 0:27:16"and all of them...
0:27:16 > 0:27:18"gone."
0:27:30 > 0:27:32I'm not coming.
0:27:32 > 0:27:34It's just a couple of hours.
0:27:34 > 0:27:36It seems like a waste of time.
0:27:36 > 0:27:38I think we should give it a go.
0:27:38 > 0:27:40Heston had a couple of cancellations.
0:27:40 > 0:27:42The system went down, I couldn't tell him.
0:27:43 > 0:27:45Is he in a mood, or is it just me?
0:27:45 > 0:27:47Ignorant ageism. That's what it is.
0:27:47 > 0:27:49- I wish.- IT IS.
0:27:49 > 0:27:51Yeah, it's me.
0:27:51 > 0:27:52Can I go now?