0:00:27 > 0:00:29I'm a responsible adult. A positive member of the community.
0:00:29 > 0:00:32I have so much more to give. I just need a little help.
0:00:44 > 0:00:48No, I don't want to call back later, I want to speak to someone now,
0:00:48 > 0:00:52which is why I rang you in the first place, you stupid, stupid people!
0:00:52 > 0:00:53LINE GOES DEAD
0:00:53 > 0:00:56You know that when the line goes dead, there's no-one there?
0:00:56 > 0:00:58I'm just making myself feel better.
0:00:58 > 0:01:01- Is it working?- Not yet.
0:01:01 > 0:01:02Hm. Well, knock yourself out.
0:01:02 > 0:01:04What's going on?
0:01:04 > 0:01:07Al is on the phone to the window company who ripped off his mum,
0:01:07 > 0:01:10but they keep cutting him off and he is not a happy bunny.
0:01:10 > 0:01:14- See? That's his not-happy-bunny face.- I see.
0:01:14 > 0:01:17Does it ring about ten times, then go to an automated message?
0:01:17 > 0:01:19Yes, every time.
0:01:19 > 0:01:22That'll be the company or the telecom provider.
0:01:22 > 0:01:25They do it to free up lines. Is it a reputable company?
0:01:25 > 0:01:28You know what? Somehow, I don't think it is.
0:01:28 > 0:01:30To quote the Find-Your-Trade website,
0:01:30 > 0:01:33they are, "the worst company in the world".
0:01:33 > 0:01:36Which is good advice, if you've got a computer,
0:01:36 > 0:01:39or if you're not a vulnerable person who lives alone!
0:01:39 > 0:01:41And lo and behold, they've done it again.
0:01:41 > 0:01:44I tell you now, when I find these people, I am going to...
0:01:45 > 0:01:47- Do something?- Exactly.
0:01:49 > 0:01:52- Perhaps I can help? - Do you have a direct line for them?
0:01:52 > 0:01:54No, but I know about consumer rights.
0:01:54 > 0:01:56I could offer you some advice, if you want?
0:01:56 > 0:02:00Consumer rights? I'm going to keep trying this.
0:02:00 > 0:02:03I think he meant, "Thanks".
0:02:03 > 0:02:05Sit down. You've been in an accident.
0:02:05 > 0:02:07I should've looked where I was going. My bad.
0:02:07 > 0:02:10- Your car's not damaged, I'm not hurt, so... - I'm going to call an ambulance.
0:02:10 > 0:02:12- I don't need one!- You're bleeding. You might have concussion.
0:02:12 > 0:02:14This wasn't you. It happened before.
0:02:14 > 0:02:15- How?- None of your business.
0:02:17 > 0:02:20- What you doing?- Calling the police. - What for?
0:02:20 > 0:02:23I've just run into someone who's in possession of a lot of money.
0:02:23 > 0:02:25- I don't have much choice. - Yeah, but it's mine! I swear!
0:02:25 > 0:02:28Look, I don't have time for the police, OK, yeah?
0:02:28 > 0:02:30I'm late for an interview. I'm begging you, please don't call them!
0:02:30 > 0:02:32- I don't need this! - OK, but you come with me.
0:02:32 > 0:02:35- Why?- Because I'm a doctor and I want to make sure you're OK.
0:02:35 > 0:02:38- I am OK!- Your choice.
0:02:39 > 0:02:41- All right.- You'll come?
0:02:41 > 0:02:43- I just said so, didn't I?- OK.
0:02:44 > 0:02:45Easy.
0:02:49 > 0:02:51I am filled with intuitivity.
0:02:51 > 0:02:53I can read a room in an instant.
0:02:53 > 0:02:57I can see the signs that are being sent before the sender knows they're sending them,
0:02:57 > 0:02:59and then I just head them off at the pass.
0:02:59 > 0:03:01If I hadn't been at last night's PPG meeting,
0:03:01 > 0:03:03we might have had a very different outcome.
0:03:03 > 0:03:06I was putting out fires before they were even lit.
0:03:06 > 0:03:09You should know that I fought your corner and I was victorious!
0:03:09 > 0:03:11It was a role I was born to play.
0:03:11 > 0:03:13Finished?
0:03:13 > 0:03:15Yes, I think I have. Thanks.
0:03:15 > 0:03:18I received this from Ashley Mackintosh,
0:03:18 > 0:03:21who appears to agree with you.
0:03:21 > 0:03:25I quote, "Miss Pitman was outstanding as practice representative.
0:03:25 > 0:03:27"Fair and considered. She should be commended."
0:03:29 > 0:03:31- Ashley wrote that about me?- He did.
0:03:31 > 0:03:34Here, I printed it off for you. There's also some details on there
0:03:34 > 0:03:36about the online minutes he's publishing later.
0:03:36 > 0:03:38KNOCK AT DOOR
0:03:38 > 0:03:41Al! Perfect timing. Valerie was just leaving.
0:03:41 > 0:03:42I'm outstanding.
0:03:47 > 0:03:50- So, you ran into a lamppost? - Yeah.
0:03:50 > 0:03:53- And then you ran into my car. - I'm clumsy. Are you done?
0:03:53 > 0:03:55I'll tell you when I'm done.
0:03:55 > 0:03:56You want to look up?
0:03:56 > 0:03:58OK, and look down.
0:03:58 > 0:04:00- You want to tell me about the money? - What about it?
0:04:00 > 0:04:02- Is it stolen?- No.
0:04:02 > 0:04:03It's a lot of money. Look to the side.
0:04:03 > 0:04:05It's 900, and it's mine.
0:04:05 > 0:04:08I withdrew it this morning. You happy?
0:04:12 > 0:04:13I suppose so.
0:04:13 > 0:04:16Just need to take a few details from you and then you can go.
0:04:18 > 0:04:19Essentially, you're fine,
0:04:19 > 0:04:22but I would like you to pop into A&E just to get your head checked.
0:04:22 > 0:04:25I don't have time. I've got an interview to get to, remember?
0:04:25 > 0:04:27- Go afterwards.- Whatever.
0:04:27 > 0:04:29- You can wash up over there, if you want.- Thanks.
0:04:29 > 0:04:31What's the interview about?
0:04:31 > 0:04:33It's a uni thing.
0:04:33 > 0:04:35All right, OK. What are you studying?
0:04:35 > 0:04:37Maths. First year.
0:04:37 > 0:04:39Good stuff. Where are you staying, campus?
0:04:39 > 0:04:42- Dearne House. - Ah. OK, date of birth?
0:04:42 > 0:04:4502/08/99.
0:04:45 > 0:04:48- Look, I really got to get going. - Just putting you on the system.
0:04:48 > 0:04:51I'm already on the system. I've lived in Letherbridge my whole life.
0:04:51 > 0:04:53I was in this room just before Christmas.
0:04:53 > 0:04:56With bruising and suspected broken wrist.
0:04:56 > 0:04:59- That you being clumsy again? - Sporting injury.
0:04:59 > 0:05:01Looks, thanks for patching me up, yeah?
0:05:01 > 0:05:03It's OK. Hold on.
0:05:03 > 0:05:05I just want to get you something.
0:05:05 > 0:05:07Stay there.
0:05:11 > 0:05:13These are the Student Support Services.
0:05:13 > 0:05:15I know them, they're good.
0:05:15 > 0:05:17And they can help you in any number of ways.
0:05:17 > 0:05:19Thanks, but I don't need any help.
0:05:19 > 0:05:21Everyone needs help sometimes. Take it.
0:05:29 > 0:05:33Callum! Callum, don't ignore me! Come here!
0:05:33 > 0:05:35Haven't you done enough?
0:05:35 > 0:05:38- I just want to make sure you're all right.- Do I look all right?
0:05:38 > 0:05:40- It was an accident. - You pushed me into a lamppost!
0:05:40 > 0:05:42I didn't mean to! I just...
0:05:43 > 0:05:45I wanted the money.
0:05:45 > 0:05:47Where is it? Is it in your bag?
0:05:49 > 0:05:50It's my money!
0:05:50 > 0:05:52- I don't have it.- What do you mean?
0:05:52 > 0:05:55- It's gone.- You're lying.
0:05:55 > 0:05:57Am I? Do you want to search me? Do you want to pat me down?
0:05:57 > 0:06:00Look, I just want to know where it is. Please!
0:06:02 > 0:06:04Somewhere safe. Somewhere you can't get it.
0:06:04 > 0:06:08But there's this van for sale. I need it.
0:06:08 > 0:06:09You always need it for something.
0:06:09 > 0:06:12- I'm clean!- Are you?
0:06:17 > 0:06:19HE SIGHS
0:06:19 > 0:06:22How advanced is your mum's dementia?
0:06:22 > 0:06:24Um...mildly.
0:06:24 > 0:06:27It's fairly new. We're still coming to terms with it.
0:06:27 > 0:06:29I'm sorry to hear that.
0:06:29 > 0:06:30Does she get any help?
0:06:30 > 0:06:32I'm helping.
0:06:32 > 0:06:34I mean, outside of the family.
0:06:34 > 0:06:36Home visits? Meals delivered?
0:06:36 > 0:06:39She's not at that stage yet.
0:06:39 > 0:06:41She lives alone, but she manages.
0:06:42 > 0:06:44But she gets confused sometimes?
0:06:44 > 0:06:46Yeah.
0:06:48 > 0:06:50OK. Door-to-door salesmen
0:06:50 > 0:06:52are notorious for this type of behaviour,
0:06:52 > 0:06:55but unfortunately, they're not regulated. Not legally.
0:06:55 > 0:06:57- Why not?- They're just not.
0:06:57 > 0:07:01Some of them have their own versions of customer-vulnerability tests,
0:07:01 > 0:07:03but generally, it doesn't cover dementia.
0:07:03 > 0:07:06That's ridiculous!
0:07:06 > 0:07:07What can I do?
0:07:07 > 0:07:09Can your mum afford to lose £1,000?
0:07:10 > 0:07:13Er...
0:07:13 > 0:07:14Yeah, I suppose so.
0:07:14 > 0:07:16- Then drop it.- No!
0:07:16 > 0:07:19I'm not dropping it! These people are scum.
0:07:19 > 0:07:22There's no way I'm going to let them get away with this!
0:07:22 > 0:07:25They already have. And she won't get her money back, not easily.
0:07:25 > 0:07:27Your mum's got off lightly.
0:07:27 > 0:07:30She's vulnerable and doesn't need the stress.
0:07:30 > 0:07:33Move on and let her get on with her life.
0:07:33 > 0:07:35Um...can I have the rest of the week off, please?
0:07:35 > 0:07:38- Why? - To help my mother, of course.
0:07:39 > 0:07:41Look, what can you do there that you can't do here?
0:07:41 > 0:07:44If they're not picking up the phone, they're not picking up.
0:07:44 > 0:07:48I need to do something, don't I? So, can I have the time off or not?
0:07:48 > 0:07:52Look, I'm sorry, we've got no-one to cover you. Not this week.
0:07:52 > 0:07:53Well, thanks for nothing.
0:07:53 > 0:07:57You can have a couple of days next week, if that helps?
0:07:57 > 0:07:58Next week?
0:08:21 > 0:08:24Hm. Nothing yet.
0:08:24 > 0:08:26He really is taking his time.
0:08:26 > 0:08:28He's probably got a lot to say.
0:08:28 > 0:08:30Or he's a slow typer.
0:08:30 > 0:08:32Just got better things to do.
0:08:33 > 0:08:34No, that won't be the case.
0:08:34 > 0:08:37Not with Ashley. He's very thorough.
0:08:37 > 0:08:38He's already sent an e-mail
0:08:38 > 0:08:41stating his intention to get the minutes online ASAP.
0:08:41 > 0:08:44No, he'll be looking for the right turn of phrase.
0:08:44 > 0:08:46The right adjectives.
0:08:46 > 0:08:50Yeah, he's already used outstanding, fair, considered,
0:08:50 > 0:08:52but there are so many more he could use.
0:08:52 > 0:08:55Generous, caring, informed.
0:08:55 > 0:08:57Humble, modest, meek.
0:08:57 > 0:08:59That's not very funny.
0:08:59 > 0:09:00I don't think it's very nice to be
0:09:00 > 0:09:02so negative about a colleague's success.
0:09:02 > 0:09:05And can you stop scratching your ankles?
0:09:05 > 0:09:06It's reminding me of the scabies.
0:09:06 > 0:09:08- I'm not scratching them. - You are, actually.
0:09:08 > 0:09:12Well, it's because you're talking about it, isn't it?
0:09:12 > 0:09:16I read this article about a woman who had scabies for three years.
0:09:16 > 0:09:18Yeah, she couldn't get rid of them.
0:09:18 > 0:09:21Something about her skin was really tasty.
0:09:21 > 0:09:23So eventually, she had a head-to-toe skin peel,
0:09:23 > 0:09:26but she had an allergic reaction, so she turned completely purple.
0:09:26 > 0:09:29Still had scabies, though.
0:09:29 > 0:09:31- Maybe you're tasty.- Mm.
0:09:31 > 0:09:32Don't do that!
0:09:32 > 0:09:36I...I...I've been treated. I don't have scabies.
0:09:37 > 0:09:38You have scabies.
0:09:38 > 0:09:40No! I can't have!
0:09:40 > 0:09:42Well, you do.
0:09:43 > 0:09:47- You must have missed some. - No, I didn't! I did...
0:09:47 > 0:09:49I did everything I was supposed to!
0:09:49 > 0:09:51I did the treatment twice,
0:09:51 > 0:09:53I washed everything on hot, including Rob.
0:09:53 > 0:09:55I shrank three jumpers, one of them was my best.
0:09:55 > 0:09:57What am I supposed to do now?!
0:09:57 > 0:09:59You do it all again.
0:09:59 > 0:10:01- Is that it?- Yep. Same stuff.
0:10:01 > 0:10:03Follow the instructions, repeat.
0:10:19 > 0:10:24I'm sorry, the number you are trying to call is unavailable.
0:10:24 > 0:10:27Please try again later.
0:10:27 > 0:10:29Unless you have something better to do,
0:10:29 > 0:10:32like live your life, for example,
0:10:32 > 0:10:34you useless bunch of muppety...
0:10:34 > 0:10:37PHONE: Spring Green Windows. How can I help?
0:10:37 > 0:10:39Yeah! Hi! Hello! Hey!
0:10:39 > 0:10:42Um... Er... Um...who's...who's this, please?
0:10:42 > 0:10:44Spring Green Windows. How can I help you, sir?
0:10:44 > 0:10:47Well, I've been trying to get through to you for ages.
0:10:47 > 0:10:49We're very busy at the moment, sir.
0:10:49 > 0:10:51Sure. OK. Um...I'm ringing on behalf of my mother.
0:10:51 > 0:10:56She recently mistakenly paid a deposit for some windows from you
0:10:56 > 0:10:59and she doesn't need those windows.
0:10:59 > 0:11:02Her name is Eve Haskey.
0:11:02 > 0:11:05Now, I don't have a customer number for her.
0:11:05 > 0:11:07She was recently diagnosed with dementia
0:11:07 > 0:11:13and she believes, and I believe that we were mis-sold those windows.
0:11:13 > 0:11:14Hello. Can I help?
0:11:14 > 0:11:17What? I'm...I'm telling you how you can help.
0:11:17 > 0:11:19We were...we were mis-sold...
0:11:19 > 0:11:22- Caller, I can't hear you. Are you there?- Hello?
0:11:22 > 0:11:24- I-I can hear you fine. - I'm sorry, caller...
0:11:24 > 0:11:26Can you hear me? Hello?!
0:11:26 > 0:11:27- LINE GOES DEAD - Hello?!
0:11:30 > 0:11:31HE SIGHS
0:11:33 > 0:11:36I contacted the university accommodation department,
0:11:36 > 0:11:37they say he doesn't live on campus any more.
0:11:37 > 0:11:40Hasn't been there since Christmas and isn't on the computer system.
0:11:40 > 0:11:42- KAREN:- That's all right, I found the box.
0:11:42 > 0:11:43What was the first name again?
0:11:43 > 0:11:45Callum. Born '99.
0:11:45 > 0:11:47OK.
0:11:47 > 0:11:49- Have you tried ringing? - He's not picking up.
0:11:49 > 0:11:51Maybe he doesn't want to be found.
0:11:51 > 0:11:53He wants to be found, all right.
0:11:53 > 0:11:55Whitten...
0:11:56 > 0:11:58Whitten, yes.
0:11:58 > 0:12:02And he used to live on Arlington Street.
0:12:06 > 0:12:08OK.
0:12:35 > 0:12:38- What are you doing in here?! - Where have you hidden it?!
0:12:38 > 0:12:41- Where's my money?- I hate you. I hate you!
0:12:43 > 0:12:45KNOCKING
0:12:51 > 0:12:52What the hell do you want?
0:12:52 > 0:12:55- I'm looking for Callum Whitten. Does he live here?- Yeah.
0:12:56 > 0:12:59- Can I speak to him?- He's not in.
0:12:59 > 0:13:00Right, OK.
0:13:00 > 0:13:02I'm his doctor...
0:13:02 > 0:13:05- You're the man that ran him over. - It didn't quite happen like that...
0:13:05 > 0:13:08Looked like it from where I was. What do you want?
0:13:08 > 0:13:11He left his jacket at the surgery and I'd like to give it back to him.
0:13:11 > 0:13:13- I'll take it.- No. I'd rather return it to him myself.
0:13:13 > 0:13:15Oh, would you now? Well, I'm his father, so give it me.
0:13:15 > 0:13:18- And I'll give it to him when he... - Stop it, Dad.
0:13:18 > 0:13:21It's not the coat you want, is it? It's this.
0:13:22 > 0:13:24- That's mine.- Yeah, we had an agreement.
0:13:24 > 0:13:26I need it.
0:13:26 > 0:13:28You don't, I know you think you do.
0:13:28 > 0:13:31I'm begging you, don't take it.
0:13:31 > 0:13:33I got this opportunity...
0:13:33 > 0:13:36- A van?- That's right.
0:13:37 > 0:13:38A good van.
0:13:38 > 0:13:41It's not old. It's exactly what we're looking for,
0:13:41 > 0:13:44for the business. And it's blue!
0:13:45 > 0:13:46It's a good opportunity.
0:13:46 > 0:13:48You said all this already.
0:13:48 > 0:13:49I can't let it go.
0:13:54 > 0:13:55I'm sorry.
0:13:57 > 0:13:58Why did you let him in?!
0:13:59 > 0:14:01I had no choice.
0:14:01 > 0:14:04Of course you had a choice. It's your house, Mother!
0:14:04 > 0:14:06Don't shout at me, Alasdair!
0:14:06 > 0:14:08I'm not shouting.
0:14:08 > 0:14:10I'm frustrated.
0:14:10 > 0:14:11Mum, tell him to leave.
0:14:12 > 0:14:14I can't do that.
0:14:15 > 0:14:17He had papers.
0:14:18 > 0:14:22- What papers?- That...thing.
0:14:22 > 0:14:24You...sign it.
0:14:24 > 0:14:26A...contract.
0:14:28 > 0:14:30You signed a contract?
0:14:30 > 0:14:31Yes.
0:14:33 > 0:14:36Yes, I did. I...
0:14:36 > 0:14:38I did, I signed it.
0:14:39 > 0:14:42It's OK, Mum. Just keep calm.
0:14:42 > 0:14:43Now listen to me.
0:14:43 > 0:14:45I want you to go up to that man and I want you to tell him
0:14:45 > 0:14:47to get out of your house.
0:14:48 > 0:14:51- I can't do that! - Yes, you can do it.
0:14:51 > 0:14:54It's rude. You can't make me.
0:14:54 > 0:14:57I'm not trying to make you do anything, Mum.
0:14:57 > 0:14:59Please?
0:14:59 > 0:15:00OK.
0:15:01 > 0:15:05I'll tell you what, Mum, put me on speakerphone.
0:15:05 > 0:15:06I don't know how.
0:15:07 > 0:15:10You do know how because I showed you. Remember, just...
0:15:10 > 0:15:13You press the green button on your phone. OK?
0:15:13 > 0:15:15Can you do that for me now, please?
0:15:21 > 0:15:24- Did it work? Can you hear me?- Yes.
0:15:24 > 0:15:26Excellent, well done. Right, now.
0:15:26 > 0:15:28Where is THIS man?
0:15:29 > 0:15:33- He's in the kitchen.- OK, then take me to the kitchen, please.
0:15:39 > 0:15:40Excuse me...
0:15:42 > 0:15:45My son would like a word with you.
0:15:47 > 0:15:51- SHOUTS:- Get out of my mother's house or I'll call the police!
0:15:51 > 0:15:55You have five seconds.
0:15:55 > 0:15:58Four...three...
0:15:59 > 0:16:01..two... Mother, is he leaving?
0:16:01 > 0:16:02Yes.
0:16:15 > 0:16:17- Shall I close it?- Yeah.
0:16:18 > 0:16:20My dad's a hoarder.
0:16:20 > 0:16:22He buys and sells things at car boots.
0:16:22 > 0:16:23He's got a lot of stuff.
0:16:23 > 0:16:26Yeah. Everything except money.
0:16:27 > 0:16:30That was quite a lot of money you left in my office earlier.
0:16:30 > 0:16:32Yeah, sorry. I didn't know what to do.
0:16:32 > 0:16:34I was just trying to keep it safe.
0:16:34 > 0:16:36Dad was desperate to get his hands on it.
0:16:36 > 0:16:38If it's his money, why did you have it?
0:16:40 > 0:16:42My dad's not good with money.
0:16:42 > 0:16:44He was a smack addict.
0:16:44 > 0:16:48He managed to get clean three years ago, but now he's just...
0:16:48 > 0:16:49Back on the heroin?
0:16:49 > 0:16:52The drink, but I know that will be next.
0:16:53 > 0:16:55- Is he working?- He's on benefits.
0:16:55 > 0:16:57Don't get me wrong, he does the odd job here and there,
0:16:57 > 0:16:59but it's never enough.
0:16:59 > 0:17:01I had to give up my uni accommodation
0:17:01 > 0:17:02to pay off his last debt.
0:17:02 > 0:17:04Callum, that's not your responsibility.
0:17:04 > 0:17:06Yeah, but no-one gives a damn, do they?
0:17:08 > 0:17:11- So he wanted the money for a van, did he?- Yeah.
0:17:11 > 0:17:14- I've been trying to save it for him, till he's got enough.- Has he?
0:17:14 > 0:17:15Who knows? You saw him.
0:17:15 > 0:17:18He went crazy when he found out I took the money from the account.
0:17:20 > 0:17:22- OVER PHONE:- Have you checked the bread bin?
0:17:22 > 0:17:25Why would I have put it in the bread bin!
0:17:25 > 0:17:27Mum, sometimes when people get confused,
0:17:27 > 0:17:29they put things in silly places.
0:17:29 > 0:17:32Just please, just look in the bread bin...
0:17:33 > 0:17:34I'm looking!
0:17:35 > 0:17:38There's nothing in the bread bin, except bread.
0:17:40 > 0:17:43I've looked. I can't find it...
0:17:44 > 0:17:46Oh, damn!
0:17:46 > 0:17:48- What happened? - I dropped the bread!
0:17:50 > 0:17:54- Pick the bread up. Put it in the bin. You can't eat it now.- Oh!
0:18:02 > 0:18:03Alasdair...
0:18:04 > 0:18:06- ..I found it.- Where was it?
0:18:08 > 0:18:11In the bin. It was in the bin.
0:18:11 > 0:18:14I thought we checked the bin before.
0:18:14 > 0:18:16Oh, what was I thinking of?
0:18:16 > 0:18:18It's OK.
0:18:18 > 0:18:19What does it say?
0:18:24 > 0:18:25Mum.
0:18:34 > 0:18:37It says I owe them £19,000.
0:18:48 > 0:18:51Nineteen thousand...
0:18:56 > 0:18:58OK, Mum, it's OK.
0:18:58 > 0:19:00Don't need to be upset.
0:19:03 > 0:19:06What have I done?
0:19:06 > 0:19:09This is not your fault. Not at all.
0:19:11 > 0:19:13Mum, I'm going to sort this out.
0:19:13 > 0:19:16There's someone I can talk to. I can...
0:19:17 > 0:19:18Mum, I promise you...
0:19:19 > 0:19:21..I'm going to make this better.
0:19:22 > 0:19:29- SHE CRIES - Mum, please...don't cry.
0:19:29 > 0:19:32- Mum! - SHE CRIES
0:19:34 > 0:19:36Mum.
0:19:36 > 0:19:40SHE SOBS
0:19:45 > 0:19:46Why are you here?
0:19:47 > 0:19:50I don't know.
0:19:50 > 0:19:52I think maybe you reminded me of me when I was your age.
0:19:52 > 0:19:55Must have been a long time ago. HE SNIGGERS
0:19:55 > 0:19:59- These all yours?- Yeah, for parkour.
0:19:59 > 0:20:00- You know what that is?- Yes.
0:20:00 > 0:20:03Free running? See, not that old?
0:20:03 > 0:20:06Maybe that's why you didn't really hurt yourself
0:20:06 > 0:20:08when you ran in front of my car.
0:20:08 > 0:20:11- I'm invincible. - Apart from your head and your wrist.
0:20:11 > 0:20:14I broke my wrist in a competition last November.
0:20:14 > 0:20:16My head was an accident.
0:20:16 > 0:20:19He followed me to the bank. I was trying to get away from him.
0:20:19 > 0:20:22I don't understand. Why did you take the money out
0:20:22 > 0:20:24if you had no intention of giving it him?
0:20:24 > 0:20:28I had an interview today for a university hardship fund.
0:20:28 > 0:20:30The panel had to see my accounts,
0:20:30 > 0:20:32if they saw Dad's money in there, they wouldn't have given me a penny.
0:20:32 > 0:20:35- It would have been a wasted journey. - How'd it go?
0:20:35 > 0:20:36It didn't.
0:20:36 > 0:20:38I didn't make it in time...
0:20:38 > 0:20:40Uni is over.
0:20:40 > 0:20:41Why?
0:20:41 > 0:20:43It's just...too difficult.
0:20:43 > 0:20:44What is?
0:20:44 > 0:20:46This!
0:20:46 > 0:20:49Living here. Coping with him...
0:20:49 > 0:20:51I can't do it any more.
0:20:51 > 0:20:53Besides, today was the last day they were seeing people, anyway.
0:20:53 > 0:20:56You've been in an accident. You could call and explain.
0:20:56 > 0:20:57- I could...- It's over!
0:21:00 > 0:21:04You know when I was younger, there were plenty of times I thought my life was over.
0:21:04 > 0:21:06And it never was.
0:21:06 > 0:21:08Is that supposed to make me feel better?
0:21:08 > 0:21:10No, not really.
0:21:10 > 0:21:14But I'm here now and I'm offering you help.
0:21:14 > 0:21:16Question is, are you smart enough to take it?
0:21:19 > 0:21:21"Miss Pitman eloquently told
0:21:21 > 0:21:25"the meeting about the perils of working the night surgery...
0:21:25 > 0:21:29"Miss Pitman reassured everyone that the scabies infestation was
0:21:29 > 0:21:31"under control..."
0:21:31 > 0:21:33Yeah, I might have to send an amendment e-mail to
0:21:33 > 0:21:35Ashley about that one.
0:21:35 > 0:21:36Just joking.
0:21:37 > 0:21:40"Miss Pitman skilfully told the group..."
0:21:40 > 0:21:42Enough! See...
0:21:42 > 0:21:46You banging on about your stupid meeting is doing my head in.
0:21:46 > 0:21:48- Can we get back to this, please? - All right.
0:21:48 > 0:21:49Don't get your knickers in a twist.
0:21:49 > 0:21:52- How many have you got on the list? - Six.
0:21:52 > 0:21:54And who were you thinking for number seven?
0:21:54 > 0:21:57Mrs Ramone from Littlebridge Ave.
0:21:59 > 0:22:01Her house is disgusting.
0:22:01 > 0:22:04Worst VPAS visit ever.
0:22:04 > 0:22:08She's got mould on her chip pan. Didn't even know that was possible.
0:22:08 > 0:22:09Yeah, if we've got scabies anywhere,
0:22:09 > 0:22:12her house is definitely a possibility. Stick her down.
0:22:14 > 0:22:15Who else you got?
0:22:17 > 0:22:19Oi, space cadet - who were you thinking of?
0:22:19 > 0:22:21- Clingfilm.- What?
0:22:22 > 0:22:26Yeah, Ashley's posted a link on the PPG minutes on
0:22:26 > 0:22:29alternative ways to contain scabies in the work place.
0:22:29 > 0:22:30He's very generous like that.
0:22:30 > 0:22:34So, apparently, you can clingfilm shared keyboards. Do you think we should do that...?
0:22:34 > 0:22:37I think that you should shut up about your meeting and Ashley
0:22:37 > 0:22:41because he's a boring, little man with more time than sense.
0:22:41 > 0:22:43- I'm just saying that...- No.
0:22:43 > 0:22:45If you mention clingfilm in the next sentence,
0:22:45 > 0:22:46I will clingfilm your head.
0:22:55 > 0:22:58- Here you go.- Thanks.- You're welcome.
0:22:58 > 0:22:59No. Really, for everything.
0:22:59 > 0:23:01You're welcome.
0:23:01 > 0:23:03How you feeling?
0:23:03 > 0:23:06- Nervous. - You've got it. You've got it.
0:23:07 > 0:23:10Listen, before you go in, there's a couple of things you need to come to
0:23:10 > 0:23:11terms with, OK?
0:23:12 > 0:23:15You are not your father's keeper.
0:23:15 > 0:23:18He is not your responsibility, OK?
0:23:18 > 0:23:20You can't secure his future or get him
0:23:20 > 0:23:22off drugs any more than you can be his banker.
0:23:22 > 0:23:26OK? Right now, this is your life.
0:23:26 > 0:23:30When you go through those doors, be selfish.
0:23:30 > 0:23:33Think of you, not of him. Think of what you want your future to be.
0:23:34 > 0:23:36Got it?
0:23:36 > 0:23:39- Yes, Boss.- Good. And another thing.
0:23:39 > 0:23:40Get to A&E, check your head out.
0:23:40 > 0:23:44- I'd hate to think there's any lasting damage.- Of course.
0:23:44 > 0:23:48I'm sorry. I wouldn't really clingfilm your head.
0:23:48 > 0:23:50I'm glad about that cos that would be quite dangerous.
0:23:50 > 0:23:53It would shut you up, though, wouldn't it?
0:23:53 > 0:23:56Do you really think Ashley is a boring, little man?
0:23:56 > 0:23:58I've seen taller men.
0:23:58 > 0:23:59Of course I don't!
0:23:59 > 0:24:01I don't want to see you getting hurt - again.
0:24:01 > 0:24:03You remember what happened last time?
0:24:03 > 0:24:05Well, that was my fault.
0:24:05 > 0:24:08I shouldn't have posted all those things while we were breaking up.
0:24:08 > 0:24:09You were ill!
0:24:09 > 0:24:10I was, actually, wasn't I?
0:24:12 > 0:24:15And if I can forgive myself, then maybe Ashley can too.
0:24:15 > 0:24:17I'm sorry, but I still want us to be friends.
0:24:17 > 0:24:20Arrgh! My neck is itching now!
0:24:20 > 0:24:23I'm going to be all red and blotchy for Friday.
0:24:23 > 0:24:25- Ooh, what's happening Friday? - The party...
0:24:25 > 0:24:28Oww! What did you do that for?!
0:24:29 > 0:24:32- What?- You just kicked me! - Did I? I'm so sorry.
0:24:32 > 0:24:34- My foot must have slipped. - Are you all right?
0:24:34 > 0:24:37Yeah. It hurts a bit. I do bruise easily.
0:24:37 > 0:24:40- I said I was sorry. - So whose party is it?
0:24:40 > 0:24:41It's the one that...
0:24:43 > 0:24:45The...
0:24:45 > 0:24:48- The...party, party. You know? - I don't know, what party?
0:24:48 > 0:24:51It's a scabies party.
0:24:51 > 0:24:52You... A what party?!
0:24:52 > 0:24:54Scabies Party.
0:24:54 > 0:25:00I mean, it's a gathering of receptionists who have...
0:25:00 > 0:25:04..contracted scabies in the work place...
0:25:04 > 0:25:07Just socialise...have a few drinks...
0:25:07 > 0:25:09Yeah, talk about feelings and things.
0:25:09 > 0:25:12Clingfilm...is...useful.
0:25:13 > 0:25:15You should come!
0:25:15 > 0:25:19It sounds...interesting. But I'm not a receptionist.
0:25:19 > 0:25:23Shame, sounds like a top night. Enjoy!
0:25:25 > 0:25:28- I am so sorry.- Don't talk to me.
0:25:36 > 0:25:40SIRENS WAIL
0:25:43 > 0:25:44CALLUM: I am a responsible adult.
0:25:44 > 0:25:47A positive member of the community and I have so much more to give.
0:25:47 > 0:25:48I just need a little help...
0:25:51 > 0:25:54I need you to believe in me, like I believe in me.
0:26:04 > 0:26:06They were in the house. She was terrified.
0:26:09 > 0:26:11Did she invite them in?
0:26:11 > 0:26:15- Yes, but that's not the point. - Well, it sort of is. Al, I get it.
0:26:15 > 0:26:17You're angry, you're frustrated, and you want to protect your mother.
0:26:17 > 0:26:20And if I was in the same situation, I would want to do the same.
0:26:20 > 0:26:24- But.- But she's paid the deposit, she has signed the contract
0:26:24 > 0:26:27and invited a workman in to do the measuring up.
0:26:27 > 0:26:30- There's nothing more I can do. - No, it was theft!
0:26:30 > 0:26:31It's not that clear-cut.
0:26:31 > 0:26:32She has dementia!
0:26:32 > 0:26:35- Why is there not a law to protect her?!- I don't know.
0:26:35 > 0:26:38And that is a good question. But there isn't.
0:26:38 > 0:26:43Look, in my experience, this isn't a criminal issue, it's a legal one.
0:26:43 > 0:26:45- You need a lawyer.- Really?
0:26:46 > 0:26:49Rob, are you really just going to wash your hands of this?
0:26:49 > 0:26:52- You're not going to do anything to help?- I have tried.
0:26:52 > 0:26:53But to be perfectly frank, OK,
0:26:53 > 0:26:55you've arrived here today, really riled up
0:26:55 > 0:26:57and without the relevant paperwork.
0:26:57 > 0:27:01I said that I would try and give you some advice, out of courtesy,
0:27:01 > 0:27:03because we know each other. And I have tried.
0:27:03 > 0:27:05But there is nothing more I can do.
0:27:15 > 0:27:17Now, I promised you a show, didn't I?
0:27:17 > 0:27:19And the show is on!
0:27:19 > 0:27:20Is that Izobel?
0:27:20 > 0:27:23The one and only! Who's that, then?
0:27:23 > 0:27:26Hey, better get yourself ready, babe.
0:27:26 > 0:27:28We're on.
0:27:28 > 0:27:31I was in and out of Care, all through school.
0:27:31 > 0:27:34Some fella's taken these photographs of a young girl,
0:27:34 > 0:27:36put them on the internet and refuses to take them down.
0:27:56 > 0:27:59Subtitles by Red Bee Media