0:00:32 > 0:00:34Hi. I'm Kevin.
0:00:38 > 0:00:42MANCUNIAN ACCENT: All right, lads? Simon Turner in the house.
0:00:45 > 0:00:47HE SIGHS
0:00:52 > 0:00:56UPPER-CLASS ACCENT: My name? Ah! R.F. Horsington.
0:00:56 > 0:00:58Thank you.
0:01:05 > 0:01:08SCOTTISH ACCENT: I'm Jimmy Rooney, and I've got to have my oats, pal!
0:01:11 > 0:01:13HE SIGHS
0:01:19 > 0:01:21HE SIGHS
0:01:34 > 0:01:36- OK, you can start now.- Oh, great.
0:01:36 > 0:01:40So it looks like Al's computer was the source of the virus.
0:01:40 > 0:01:43- Oh, what a surprise.- It then copied itself onto the network from there.
0:01:43 > 0:01:45And the good news is...?
0:01:45 > 0:01:48We think we can isolate the problem and repair the systems.
0:01:48 > 0:01:49Wonderful. Can we get on with it, then?
0:01:49 > 0:01:52No point fixing the system unless we fix a few things in-house first.
0:01:52 > 0:01:55- Such as?- E-mails, for a start.
0:01:55 > 0:01:58We need to be smarter about what we keep and what we download.
0:01:58 > 0:02:01We're pretty smart anyway, aren't we, for the most part?
0:02:01 > 0:02:05Emma, your yoga, wine-tasting and Spanish-cooking mailing lists
0:02:05 > 0:02:07all triggered the anti-spyware programme.
0:02:07 > 0:02:08When do you have time to do all that?
0:02:08 > 0:02:10I don't, I just like to know what's going on.
0:02:10 > 0:02:12The thing is, we're all to blame,
0:02:12 > 0:02:14so we need to tighten security in general.
0:02:14 > 0:02:17- We need new passwords, new discipline.- Yeah.
0:02:17 > 0:02:19So we're going to pare right back
0:02:19 > 0:02:20on computers today while Jimmi and I...
0:02:20 > 0:02:22With the help of Karen and Valerie...
0:02:22 > 0:02:25Yes, do a complete overhaul of office IT.
0:02:25 > 0:02:28So I need you to stay off the computers as much as possible
0:02:28 > 0:02:30because the network is going to be down
0:02:30 > 0:02:32intermittently throughout the day.
0:02:32 > 0:02:33I'm going to need your laptops as well.
0:02:33 > 0:02:35Heston and Emma, you're in charge of
0:02:35 > 0:02:37helping run things as low-tech as we can manage.
0:02:37 > 0:02:38- Sorry, why us?- Hang on a minute.
0:02:38 > 0:02:41I thought the whole point was to get the computers back.
0:02:41 > 0:02:43It's the only way, if we want to be up and running
0:02:43 > 0:02:45before the inspection tomorrow.
0:02:45 > 0:02:48Which we do, very much so.
0:02:48 > 0:02:50I will inform Dr Granger and Dr Carmichael.
0:02:50 > 0:02:54I think this is a lesson learnt for everyone.
0:02:57 > 0:02:59Because it's boring!
0:02:59 > 0:03:01Because this place is full of children!
0:03:01 > 0:03:02Kids who've just left Mummy and Daddy
0:03:02 > 0:03:04and don't know what to do with themselves.
0:03:04 > 0:03:07HE SIGHS
0:03:07 > 0:03:09You're welcome.
0:03:09 > 0:03:12So you're going to need to change all your passwords,
0:03:12 > 0:03:15no fewer than nine characters, a combination of numbers and letters,
0:03:15 > 0:03:17- upper case and lower case, please. - I know.
0:03:17 > 0:03:19And we'd like everybody to have a proper,
0:03:19 > 0:03:21vigorous spring-clean of their inboxes.
0:03:21 > 0:03:23Unreads down to zero.
0:03:23 > 0:03:25Files tidied.
0:03:25 > 0:03:28Anything you don't really, really, really need is to go in the bin.
0:03:28 > 0:03:30- And I will be checking.- Right.
0:03:30 > 0:03:34- It's a much-needed digital hygiene. - Yeah.
0:03:34 > 0:03:37Give all those bits you haven't used for a long time a really good scrub.
0:03:37 > 0:03:40OK. Of course. Thank you, Valerie. Do you mind...?
0:03:42 > 0:03:45Don't forget, Daniel, clean your bits.
0:03:45 > 0:03:49Yeah. Kevin Pritchard? I'm Dr Granger. Please come through.
0:03:49 > 0:03:51- Thank you.- Take a seat.
0:03:53 > 0:03:55All right, what about this one?
0:03:55 > 0:03:57That's from my mate Maggie, pictures of her new car.
0:03:57 > 0:04:00OK. This one?
0:04:00 > 0:04:02Icon bar. Money-off voucher.
0:04:02 > 0:04:04From 2014?
0:04:04 > 0:04:06This one?
0:04:06 > 0:04:12OK, so, that started with me asking Mandy about her new-car day
0:04:12 > 0:04:14and then it just sort of ballooned from there.
0:04:14 > 0:04:18Who's Mandy? Karen, it belongs in the bin, all right? All of it.
0:04:18 > 0:04:21No! No, no, no! Because that's a recipe for a chocolate...
0:04:21 > 0:04:24I just haven't got around to... SHE SIGHS
0:04:24 > 0:04:26Bin.
0:04:27 > 0:04:30This is cruel because I've not got that saved anywhere else.
0:04:30 > 0:04:33What, some photos about a second-hand hatchback,
0:04:33 > 0:04:36or e-mails about a pie you're never going to make?
0:04:36 > 0:04:38She was very proud of that car.
0:04:38 > 0:04:40I'm not going anywhere until all that is in the bin
0:04:40 > 0:04:41and then that bin is emptied.
0:04:41 > 0:04:45- I hope you're going to be just as mean to everybody else.- No!
0:04:45 > 0:04:46You are.
0:04:55 > 0:04:58Nice watch. Where did you get it?
0:04:58 > 0:05:00Actually, it was a gift.
0:05:00 > 0:05:03So tell me, would you say that these headaches are random,
0:05:03 > 0:05:05or is there a pattern?
0:05:05 > 0:05:08You know, if you drink coffee, or if you sleep too much?
0:05:08 > 0:05:11What sort of coffee do you drink?
0:05:11 > 0:05:13Better if we kept the focus on you, if that's OK?
0:05:13 > 0:05:14Of course.
0:05:16 > 0:05:18Have you been feeling stressed lately?
0:05:20 > 0:05:22If I'm stressed, what should I do?
0:05:22 > 0:05:25Well, there are some lifestyle changes that you could make.
0:05:25 > 0:05:27What do you do if you're stressed?
0:05:27 > 0:05:29I exercise and listen to music.
0:05:29 > 0:05:32- But you need to find out what works for you.- Right.
0:05:32 > 0:05:34OK. Are you sexually active?
0:05:36 > 0:05:38- Would you mind saying that again? - Are you sexually active?
0:05:38 > 0:05:39Oh, no, not especially.
0:05:39 > 0:05:42OK. And what about your diet, how's that?
0:05:42 > 0:05:44What sort of thing should I eat?
0:05:44 > 0:05:46What do you make for dinner?
0:05:46 > 0:05:49Forgive me, this meeting's about you, it's not about me.
0:05:49 > 0:05:53Oh, no. Yeah, me, definitely. Sorry. Er...
0:05:53 > 0:05:56Just wanted a few tips, that's all.
0:05:56 > 0:05:58- Right.- You seem very healthy, well-rounded.
0:05:58 > 0:06:01- Well..- Anyway, you've been a great help.
0:06:01 > 0:06:03Oh. OK.
0:06:03 > 0:06:06Well, if you need to talk, then please remember,
0:06:06 > 0:06:07my door's always open.
0:06:07 > 0:06:10Your door's always open.
0:06:10 > 0:06:11Great. Thanks.
0:06:15 > 0:06:19Welsh place names are always a good idea. Very hard to crack.
0:06:19 > 0:06:21Like, what - Newport?
0:06:21 > 0:06:24Ah, yes, no, but in Welsh,
0:06:24 > 0:06:26Newport is C...Cas...Casnew.
0:06:26 > 0:06:29It's very complicated.
0:06:29 > 0:06:31A lot of Welsh names are.
0:06:31 > 0:06:32Very complicated people too.
0:06:32 > 0:06:34How does this help me with my e-mails?
0:06:34 > 0:06:37It needs to be something random and hard to forget.
0:06:37 > 0:06:39- Just like you.- Exactly!
0:06:39 > 0:06:41Oh, hello!
0:06:46 > 0:06:48The inspection isn't until tomorrow.
0:06:48 > 0:06:51I'm just in to double-check what time I'm expected
0:06:51 > 0:06:55and to see if your lovely self fancies a spot of lunch.
0:06:55 > 0:06:58Aw! Now, as tempting as that sounds,
0:06:58 > 0:07:01I have got quite a lot on my plate already.
0:07:01 > 0:07:03My figurative plate, obviously.
0:07:03 > 0:07:06I am shouldering a lot of responsibility today.
0:07:06 > 0:07:10Not even if I throw in a promise of profiteroles at the Icon?
0:07:10 > 0:07:13- I've a voucher.- Aw!
0:07:13 > 0:07:14I'm afraid I am just going to have
0:07:14 > 0:07:17to power on through lunch, if I'm honest.
0:07:17 > 0:07:18Excuse me.
0:07:18 > 0:07:23In which case, is there somewhere we could talk? Together? In private?
0:07:23 > 0:07:25I am very busy.
0:07:25 > 0:07:27Cyber-security waits for no-one.
0:07:27 > 0:07:29It's important.
0:07:30 > 0:07:32OK. Come on then.
0:07:38 > 0:07:41I mean it, I will leave her.
0:07:41 > 0:07:42Right.
0:07:42 > 0:07:48Just...when everything's died down a bit, when the time's right.
0:07:49 > 0:07:51I wouldn't want to be cruel, of course.
0:07:51 > 0:07:53Of course.
0:07:53 > 0:07:55But I will do what needs doing.
0:07:55 > 0:07:57OK.
0:07:58 > 0:08:02I'm so sorry I wasn't able to see you this weekend.
0:08:02 > 0:08:04You know you mean the world to me.
0:08:04 > 0:08:06I know.
0:08:06 > 0:08:11Have you thought any more about my proposal?
0:08:11 > 0:08:13Oh, yes. Yes.
0:08:14 > 0:08:16Very much.
0:08:16 > 0:08:18And...?
0:08:18 > 0:08:21Well, it's a big life decision, isn't it?
0:08:21 > 0:08:23I mean, it was lovely of you to ask me,
0:08:23 > 0:08:25but I can't rush these things.
0:08:25 > 0:08:27So I promise you, as soon as I have an answer,
0:08:27 > 0:08:28you'll be the first to know.
0:08:28 > 0:08:30Right.
0:08:30 > 0:08:31Thank you.
0:08:31 > 0:08:33I knew you'd understand.
0:08:33 > 0:08:35OK, I'd better get back
0:08:35 > 0:08:37because duty has no sweethearts, as they say.
0:08:49 > 0:08:54Oooh! Did I hear you say you had a dessert voucher for the Icon?
0:08:54 > 0:08:57- Ah! Well, I...I...- I have been craving profiteroles like crazy.
0:08:57 > 0:08:59I'll go halves with you.
0:08:59 > 0:09:02- Well, um... - You don't mind, do you, Valerie?
0:09:02 > 0:09:05I just didn't think they'd be your sort of thing.
0:09:05 > 0:09:06I love profiteroles!
0:09:06 > 0:09:07And it'd be good to go over what
0:09:07 > 0:09:09the nursing staff can do ahead of the inspection.
0:09:09 > 0:09:12- Get some of that patient feedback. - OK.
0:09:12 > 0:09:13Well, I don't suppose...
0:09:13 > 0:09:15And I thought it was high time
0:09:15 > 0:09:19I got to know the man in your life properly.
0:09:19 > 0:09:22- Of course. - I want to make more of an effort.
0:09:22 > 0:09:24I know how much you two mean to each other.
0:09:24 > 0:09:26I think that's really lovely, Ayesha.
0:09:26 > 0:09:28Great! I'll see you at 2:00.
0:09:31 > 0:09:34PHONE RINGS
0:09:34 > 0:09:36Dr Granger.
0:09:36 > 0:09:39I need the verification codes. Have you got them?
0:09:39 > 0:09:41Karen, codes?
0:09:41 > 0:09:43I need to verify your accounts,
0:09:43 > 0:09:46but they've sent the codes to you.
0:09:46 > 0:09:48I don't know what any of that means.
0:09:48 > 0:09:52I need the numbers that have been texted to your phone.
0:09:52 > 0:09:53Oh. Right.
0:09:59 > 0:10:01- Are you still there? - Yeah, I'm still here,
0:10:01 > 0:10:04but it looks like my mobile phone isn't. Can you ring it?
0:10:04 > 0:10:06Oh, hang on.
0:10:06 > 0:10:09HE EXHALES
0:10:09 > 0:10:11- Anything?- It's ringing.
0:10:11 > 0:10:13Well, then, it's not here.
0:10:13 > 0:10:14So, who's got the codes?
0:10:14 > 0:10:16The person who's got my phone.
0:10:16 > 0:10:20I thought we were tidying up e-mails, not launching nuclear missiles.
0:10:20 > 0:10:23Does this mean I've got to do this all over again?
0:10:23 > 0:10:25If you haven't got my phone, then, yes, I suppose so.
0:10:25 > 0:10:28- When did you last have it? - Well, I mean, I came straight...
0:10:29 > 0:10:31I will call you back in a bit.
0:10:33 > 0:10:36Hello?
0:10:39 > 0:10:42Americano. Grazie.
0:10:42 > 0:10:45- Thanks, you're a star. - What's the name?
0:10:45 > 0:10:48Daniel. Daniel Granger.
0:10:48 > 0:10:50- Grab a seat, I'll bring it to you now.- Thanks.
0:10:50 > 0:10:52Hi...Daniel.
0:10:54 > 0:10:56Oooh! Not seen you around.
0:10:57 > 0:11:00Can't have been looking very hard, then, can you?
0:11:03 > 0:11:06OK, so the first thing I need you to do is to log on.
0:11:09 > 0:11:12Oh, that's such a shame, you've failed the first check.
0:11:12 > 0:11:14You let me see what you were typing.
0:11:14 > 0:11:16You asked me to type it in!
0:11:16 > 0:11:19What, so, if I asked for your PIN number, you'd give me that as well?
0:11:19 > 0:11:21Trust no-one, Emma.
0:11:21 > 0:11:24OK, go to Systems, Security, and click on Change Password.
0:11:26 > 0:11:28OK, now change your password.
0:11:30 > 0:11:32Oooh. Ah. Yeah, you're going to have to do better than that.
0:11:32 > 0:11:35I need at least seven characters. Upper case, lower case,
0:11:35 > 0:11:37punctuation. Make it difficult.
0:11:37 > 0:11:39EMMA SIGHS
0:11:40 > 0:11:44OK. Now make a note so you don't forget.
0:11:51 > 0:11:53That is so disappointing.
0:11:53 > 0:11:54What now?!
0:11:54 > 0:11:58You definitely do not make a note of your password on a Post-it Note.
0:11:58 > 0:12:00I mean, I can see it, it's right there.
0:12:00 > 0:12:01Hot Tub 69. I don't get it.
0:12:01 > 0:12:03You said to make it difficult.
0:12:03 > 0:12:05You're going to have to do it again.
0:12:06 > 0:12:08EMMA SIGHS
0:12:11 > 0:12:13Right, there we go.
0:12:13 > 0:12:14OK, now log out.
0:12:17 > 0:12:19Perfect. I'll leave you to it.
0:12:19 > 0:12:22- EMMA SIGHS - Problem?
0:12:24 > 0:12:28I can't remember it and...now it's locked me out!
0:12:32 > 0:12:34Oh, gosh!
0:12:34 > 0:12:36So, do you live locally?
0:12:37 > 0:12:41You could say that. I'm over in Greenbank Halls.
0:12:41 > 0:12:43Oh, you're a student here!
0:12:43 > 0:12:44Well, I'm a student of the world.
0:12:44 > 0:12:46- HE LAUGHS - I can tell.
0:12:46 > 0:12:48So, what do you like to do afterhours?
0:12:50 > 0:12:53- What do you like to do? - I don't like to waste time.
0:12:53 > 0:12:55Great minds think alike.
0:12:57 > 0:12:59Hi. I was in earlier, I left my phone.
0:12:59 > 0:13:01Is there a problem?
0:13:03 > 0:13:06No. I just like to, um...savour the things I enjoy.
0:13:06 > 0:13:09HE CHUCKLES
0:13:12 > 0:13:14Mrs Tembe, you're up next.
0:13:14 > 0:13:17I have a lot on.
0:13:17 > 0:13:21A new state-of-the-art water cooler is supposed to arrive today.
0:13:21 > 0:13:24- Oh, it won't take a minute. - Nobody's above the law.
0:13:24 > 0:13:26Right, very well.
0:13:29 > 0:13:31OK. Log yourself out, please.
0:13:31 > 0:13:33- How are you supposed to...- Do as she says.- All right, very well.
0:13:37 > 0:13:39Right. OK, now, your current password,
0:13:39 > 0:13:42that's not written down on a Post-it or anything like that?
0:13:42 > 0:13:44Please! I am very careful.
0:13:44 > 0:13:46- Well, you know this.- OK.
0:13:50 > 0:13:52- BLEEP! - Ah!
0:13:52 > 0:13:54Well, how did you do that?!
0:13:54 > 0:13:56- BOTH:- Botswana1. - With a capital B.
0:13:56 > 0:13:57Yeah, it was our first guess.
0:13:57 > 0:14:00Well, that is just an elaborate parlour trick.
0:14:00 > 0:14:02Look, I am very busy!
0:14:04 > 0:14:10Um...you've got 1,689 unread e-mails!
0:14:10 > 0:14:12I am the practice manager.
0:14:12 > 0:14:14It is inevitable that I will have
0:14:14 > 0:14:17a great deal of very important correspondence
0:14:17 > 0:14:19and I need to keep a paper trail.
0:14:19 > 0:14:23160 of them are from the church book group.
0:14:23 > 0:14:26All right, do you mind?! Please, step away!
0:14:28 > 0:14:31I am quite capable of sorting out my own security.
0:14:31 > 0:14:33Look, why don't you go and check
0:14:33 > 0:14:36whether Dr Vere has sorted out the antivirus.
0:14:36 > 0:14:39Thank you very much, ladies. Goodbye.
0:14:50 > 0:14:52Botswana1.
0:14:52 > 0:14:55- Do you want to get out of here? - What about your panini?
0:14:55 > 0:14:58Nah, they're taking too long. Besides, my door is always open.
0:14:58 > 0:15:00- When you put it like that...- I do.
0:15:00 > 0:15:03- Daniel Granger?- Yeah! Over here.
0:15:05 > 0:15:08- Kevin? Excuse me. Sorry, sorry, sorry, sorry!- Excuse me, sir!
0:15:08 > 0:15:10Who are you?
0:15:10 > 0:15:11I'm Daniel Granger.
0:15:11 > 0:15:15- Oh, are you his dad? - No. No, no. Do you know him?
0:15:15 > 0:15:17Well, he said he was called Daniel, so...no.
0:15:17 > 0:15:19What's he up to?
0:15:19 > 0:15:21Probably stealing my identity and my phone.
0:15:21 > 0:15:24You say he called himself Daniel Granger?
0:15:24 > 0:15:28Why would he steal your identity just to buy a student coffee?
0:15:28 > 0:15:30And flirt with me? We were going to go back to his.
0:15:30 > 0:15:33Do you think he was going to try something with me?
0:15:33 > 0:15:36- Do you know where he lives? - Yeah, Greenbank.
0:15:36 > 0:15:38OK. May I borrow your phone? I want to call the police.
0:15:38 > 0:15:41- Which one's Greenbank? - Come on, I'll show you.
0:15:42 > 0:15:46MUSIC: Spaceship by Tinchy Stryder and Dappy
0:15:53 > 0:15:55HE SIGHS
0:15:58 > 0:16:00HE SIGHS OK.
0:16:01 > 0:16:02HE SIGHS
0:16:07 > 0:16:09HE SIGHS
0:16:11 > 0:16:12HE SIGHS
0:16:15 > 0:16:18Geoffrey's the same, he ignores you if you want to play with him,
0:16:18 > 0:16:20then sits on your head if you start watching Strictly.
0:16:20 > 0:16:25I saw this joke once where an owner brings a dog food,
0:16:25 > 0:16:28and the dog thinks "This man just brought me food, he must be a god".
0:16:28 > 0:16:31And then the owner feeds a cat and the cat thinks...
0:16:31 > 0:16:34- "This man just brought me food, I must be a god."- Yeah.
0:16:34 > 0:16:36Love it. It's very true.
0:16:36 > 0:16:39Anyway, enough about cats.
0:16:39 > 0:16:41Let's talk Valerie.
0:16:42 > 0:16:44What exactly are you up to?
0:16:47 > 0:16:50I don't think it's exactly appropriate to break in.
0:16:50 > 0:16:53I'm all about the inappropriate, that's fine by me.
0:16:53 > 0:16:58Besides, he said, "My door is always open".
0:16:59 > 0:17:02You coming in?
0:17:05 > 0:17:07- Can I borrow your phone again?- Yeah.
0:17:07 > 0:17:10I want to try calling mine. Thank you.
0:17:10 > 0:17:12I want to see what else he keeps in the closet. Huh!
0:17:14 > 0:17:16Oh! There's all sorts in here.
0:17:16 > 0:17:17There's no one style.
0:17:17 > 0:17:21It's like he's got different clothes for different people.
0:17:21 > 0:17:22Do you think he's done this before?
0:17:22 > 0:17:24Like, a professional con artist?
0:17:24 > 0:17:26I don't know.
0:17:26 > 0:17:28Well, how did you meet him, if you don't mind me asking?
0:17:28 > 0:17:31He was a walk-in patient at the surgery this morning.
0:17:31 > 0:17:35To be honest, I thought there was something slightly off about him,
0:17:35 > 0:17:38like he was trying to study me or something.
0:17:39 > 0:17:42The Westlake Room, do you know where that is?
0:17:42 > 0:17:44Yeah, over by the Art blocks.
0:17:44 > 0:17:46That's where he's supposed to be now.
0:17:46 > 0:17:48Come on, I'll show you.
0:17:52 > 0:17:55- Thanks.- Thank you.
0:17:59 > 0:18:01So, you have told your wife?
0:18:01 > 0:18:04- No, but... - But you have a plan, don't you?
0:18:04 > 0:18:05You're not putting it off
0:18:05 > 0:18:08and hoping someone else makes the hard decisions for you?
0:18:08 > 0:18:10This has already been a very hard decision for me.
0:18:10 > 0:18:13Really? But I thought you loved Valerie.
0:18:13 > 0:18:16Surely that makes it easy.
0:18:16 > 0:18:18Yes! Look, you're not listening.
0:18:18 > 0:18:20You're trying to confuse me.
0:18:20 > 0:18:22Probably because you're confusing everyone else.
0:18:22 > 0:18:25What's Valerie supposed to make of all this stop-starting?
0:18:25 > 0:18:26And your wife?
0:18:26 > 0:18:29What if she wanted to have a family with you?
0:18:29 > 0:18:32- Her hopes for the future...- I know. I think about that,
0:18:32 > 0:18:37but I also think about how happy Valerie and I will be together.
0:18:37 > 0:18:40I mean, you're her friend,
0:18:40 > 0:18:42should I really stand in the way of her happiness?
0:18:42 > 0:18:44- Happiness?- Mm.
0:18:44 > 0:18:49What are you offering her except more stress and disappointment?
0:18:49 > 0:18:50I proposed!
0:18:50 > 0:18:51Exactly.
0:18:51 > 0:18:53I knew this would happen.
0:18:53 > 0:18:56Valerie's told me what you think of me.
0:18:56 > 0:19:02I don't know how else to tell you this, Ayesha, but I'm a good man.
0:19:02 > 0:19:04I really am.
0:19:06 > 0:19:09In my experience, good men don't need to tell you that.
0:19:09 > 0:19:14Excuse me, but what's any of this got to do with you, anyway?
0:19:14 > 0:19:17It's Valerie's life and I trust she's smart enough to know
0:19:17 > 0:19:20what she's doing, even if you don't.
0:19:20 > 0:19:23Did she tell you to go on the warpath like this, hm?
0:19:23 > 0:19:26Or do you just think she can't handle herself?
0:19:26 > 0:19:29Oh, I know Valerie can handle herself. I've seen it.
0:19:29 > 0:19:31But you missed it, didn't you, because you ran for the hills
0:19:31 > 0:19:34as soon as she got ill, and it was US at the Mill who saw her through.
0:19:34 > 0:19:38So thanks to you, I know all too well what Valerie can handle.
0:19:38 > 0:19:41So excuse me if I don't think much of your proposal,
0:19:41 > 0:19:44given that you've already failed the in-sickness-and-in-health bit.
0:19:44 > 0:19:46I know!
0:19:47 > 0:19:51I'm a coward...and a heel!
0:19:53 > 0:19:55No use crying to me.
0:19:55 > 0:19:57What are you going to do about it?
0:19:57 > 0:19:58I don't know.
0:20:01 > 0:20:05Every day, dozens of people come through my door, wanting to see me.
0:20:05 > 0:20:09But do any of them really actually ever see me?
0:20:09 > 0:20:14Does anyone coming through that door know who I really am?
0:20:14 > 0:20:16I mean, I...
0:20:18 > 0:20:20I'm so sorry. Excuse me just a moment.
0:20:23 > 0:20:24Look, I really can't talk.
0:20:24 > 0:20:26It's a stage-acting module, I'm being graded and...
0:20:26 > 0:20:29- Where's my phone?- Sorry, what?
0:20:29 > 0:20:31I'm not going anywhere until I get my phone.
0:20:31 > 0:20:32MAN COUGHS
0:20:32 > 0:20:35Look, I have to go, OK? I could meet you outside afterwards.
0:20:35 > 0:20:37- I'll be right here.- Me too.
0:20:51 > 0:20:53Hi. I'm Daniel Granger.
0:20:55 > 0:20:57And if you really cared about Valerie,
0:20:57 > 0:21:00you'd do the right thing this time and man up!
0:21:00 > 0:21:02If you can't be honest with your wife,
0:21:02 > 0:21:04the least you can do is be honest with Valerie.
0:21:04 > 0:21:06No more empty promises.
0:21:06 > 0:21:08I know!
0:21:08 > 0:21:11I promise!
0:21:11 > 0:21:14- Sorry!- Stop messing everyone about!
0:21:20 > 0:21:22Thank you, Ayesha.
0:21:23 > 0:21:27You're doing right by Valerie, and I respect you for that.
0:21:27 > 0:21:30I'm going to sort things out. I truly will.
0:21:30 > 0:21:34You're a good friend to her, you really are.
0:21:34 > 0:21:38Here, you have these.
0:21:40 > 0:21:41I don't deserve them.
0:21:50 > 0:21:54When I'm stressed, and that's not often, I should add,
0:21:54 > 0:21:56I like to exercise.
0:21:56 > 0:21:59I might have a sesh with Samantha from the gym,
0:21:59 > 0:22:02or with Candy from the tennis club,
0:22:02 > 0:22:04or sometimes with them both at the same time.
0:22:04 > 0:22:07But to tell you the truth,
0:22:07 > 0:22:11I, er...I like my women like my coffee, out on the balcony.
0:22:11 > 0:22:15Terrific view from up here, and that's just me.
0:22:16 > 0:22:20A doctor's salary goes a lot further than you think.
0:22:20 > 0:22:24Mostly into girls' purses, but that's what keeps me going.
0:22:24 > 0:22:27That...and the medicine.
0:22:28 > 0:22:29I'm a heart specialist.
0:22:29 > 0:22:33I, er...I think I like fixing other people's hearts because...
0:22:33 > 0:22:37Well, I'm not quite sure what will ever fix mine.
0:22:38 > 0:22:41I mean, I know what it's like to be admired, but
0:22:41 > 0:22:42will I ever know love?
0:22:46 > 0:22:48APPLAUSE
0:22:54 > 0:22:56You weren't supposed to see that ever.
0:22:56 > 0:22:58Well, that was an eye-opener.
0:22:58 > 0:23:02I may have taken a few liberties, you know, creative licence.
0:23:02 > 0:23:05A few liberties? For the record, I don't have a balcony
0:23:05 > 0:23:08and the girl from the tennis club was called Sophia.
0:23:08 > 0:23:09Why did you run off?
0:23:09 > 0:23:13I mean, I'd kind of stolen this guy's character,
0:23:13 > 0:23:15it was a bit embarrassing to have to say,
0:23:15 > 0:23:17"Sorry, I was rehearsing on you".
0:23:17 > 0:23:19Oh. So, it was a rehearsal.
0:23:19 > 0:23:20Well, no, not entirely.
0:23:20 > 0:23:23And we were going to go back to your room.
0:23:23 > 0:23:25I mean, how much of a method actor are you?
0:23:25 > 0:23:26- Wouldn't you like to know?- Oh!
0:23:26 > 0:23:28Sorry to interrupt, have you got my phone?
0:23:28 > 0:23:30Why would I have your phone?
0:23:30 > 0:23:32OK, fine, I haven't got time for that.
0:23:32 > 0:23:35Can I borrow yours please again?
0:23:35 > 0:23:37Thank you.
0:23:37 > 0:23:38PHONE RINGS OUT
0:23:38 > 0:23:40Hello?
0:23:40 > 0:23:42Karen?
0:23:42 > 0:23:45Ah, Daniel! I've found your phone.
0:23:45 > 0:23:47I was wondering what all that flipping buzzing was.
0:23:47 > 0:23:50It was coming from your laptop bag the whole time.
0:23:50 > 0:23:52It doesn't matter.
0:23:52 > 0:23:54Just hold on to it for me, would you?
0:23:54 > 0:23:56Thanks.
0:23:56 > 0:23:57Thank you.
0:23:57 > 0:24:00Um...goodbye. And goodbye.
0:24:00 > 0:24:03Oh, and for the record, I would never say "sesh".
0:24:08 > 0:24:12- Probably think I'm a right weirdo now, don't you?- Just a bit.
0:24:12 > 0:24:15But if I'm honest, I do like a bit of drama,
0:24:15 > 0:24:17and running about with the doctor.
0:24:17 > 0:24:20And I am pretty intrigued by you, that's for sure.
0:24:20 > 0:24:23You ignored me this morning, you know.
0:24:23 > 0:24:25I held the door open for you, you didn't see me.
0:24:25 > 0:24:27- Didn't even say thanks.- Oh!
0:24:27 > 0:24:31Well, maybe I'm bringing out the best in you.
0:24:31 > 0:24:35So, when will I see you around?
0:24:35 > 0:24:37My door is always open.
0:24:37 > 0:24:39HE CHUCKLES
0:24:41 > 0:24:45I know this must be difficult to hear.
0:24:45 > 0:24:49I... It's just such a shock!
0:24:49 > 0:24:52Well, it was to me, as well.
0:24:52 > 0:24:55I thought we were going for a nice lunch, share a dessert,
0:24:55 > 0:24:58but then Ayesha turned on me.
0:24:59 > 0:25:03She's so bitter and obsessive!
0:25:03 > 0:25:07I mean, I felt threatened, and that doesn't happen lightly.
0:25:07 > 0:25:09- I know.- I don't mean to gossip.
0:25:09 > 0:25:12- I probably shouldn't say anything, but...- Go on.
0:25:12 > 0:25:16But what if...what if she hurt you?
0:25:16 > 0:25:18She wouldn't!
0:25:18 > 0:25:22Maybe not, but...she's fixated on you.
0:25:24 > 0:25:27I know our living arrangements will change at some point,
0:25:27 > 0:25:30but until, then I'm bound to worry!
0:25:30 > 0:25:35Have you had a chance to think about...my proposal?
0:25:35 > 0:25:37- Definitely.- Ah.
0:25:37 > 0:25:40Definitely thought about it.
0:25:40 > 0:25:41Lots of thinking.
0:25:41 > 0:25:45Anyway, I think it's best for everyone
0:25:45 > 0:25:47if you see a lot less of her.
0:25:47 > 0:25:50Find some freedom from Ayesha.
0:25:50 > 0:25:53For her sake.
0:25:54 > 0:25:56- Right.- Yeah.
0:25:56 > 0:25:58Thanks for the warning.
0:26:08 > 0:26:10Right, I've scanned the system,
0:26:10 > 0:26:15deleted all the corrupted files and any trace of the virus I could find,
0:26:15 > 0:26:18downloaded the updates and updated those downloads.
0:26:18 > 0:26:20And where does that leave us?
0:26:20 > 0:26:24I just have to do a full system reinstallation and then we're done.
0:26:24 > 0:26:26Turning it off and on again.
0:26:26 > 0:26:28It is a little bit more complicated than that.
0:26:28 > 0:26:30But Toby says we have to do a full system restore
0:26:30 > 0:26:33to guarantee we've got rid of everything nasty.
0:26:33 > 0:26:35Great. How long's that going to take?
0:26:35 > 0:26:3712 hours minimum, I'm afraid. It's going to be an overnight job.
0:26:37 > 0:26:40- What?!- Hang on a minute. That doesn't leave much margin for error.
0:26:40 > 0:26:43- What if we come in tomorrow... - Just before the inspection.
0:26:43 > 0:26:45..turn it on and it doesn't work?
0:26:45 > 0:26:47Then we are in big trouble.
0:26:54 > 0:26:56Now, you know what is expected of you?
0:26:56 > 0:26:58Professional, efficient, service with a smile.
0:26:58 > 0:27:01Nigel Sparks. My colleague, Mr Chivers.
0:27:01 > 0:27:04Life extinct...8:42.
0:27:04 > 0:27:06No! N-o-o-o-o-o-o-o!
0:27:06 > 0:27:08I didn't even get to say goodbye!
0:27:08 > 0:27:11You're admitting that you stabbed Mr and Mrs Khan to death?
0:27:11 > 0:27:14Maybe we should tell the inspectors the truth. Come clean.
0:27:14 > 0:27:16And commit professional suicide?