0:00:27 > 0:00:30All that fuss Mummy was making about us being on time,
0:00:30 > 0:00:31and now we're early!
0:00:31 > 0:00:33Unless, of course Daddy's forgotten something.
0:00:33 > 0:00:35Football kit? Yes.
0:00:35 > 0:00:37Maths book? Check.
0:00:37 > 0:00:40Reading record... Let's have a quick look.
0:00:42 > 0:00:44"Joe did some lovely reading today
0:00:44 > 0:00:46"and has been moved up to the yellow band."
0:00:47 > 0:00:50Well done! Mummy's going to be very proud of you.
0:00:50 > 0:00:51As am I.
0:00:51 > 0:00:53What's this?
0:00:53 > 0:00:54Don't know.
0:00:54 > 0:00:58Hmm. Oh, one of your school friends?
0:00:58 > 0:01:00Lola loves smileys.
0:01:00 > 0:01:02Does she? Why would she address it to Mummy, though?
0:01:02 > 0:01:05Lola thinks Mummy's pretty.
0:01:05 > 0:01:06Does she?
0:01:06 > 0:01:08One of Mummy's many fans.
0:01:08 > 0:01:09All right, I'll keep that.
0:01:09 > 0:01:12You take this, and have a wonderful day.
0:01:12 > 0:01:13Bye-bye, Daddy.
0:01:13 > 0:01:14Bye-bye, sweetheart.
0:01:37 > 0:01:39Oh! My good...!
0:01:39 > 0:01:41I am so sorry! I was just, er...
0:01:49 > 0:01:51OPERA MUSIC PLAYS
0:01:51 > 0:01:54Second visit, Ted Volante, 70.
0:01:54 > 0:01:57Missed his last two check-up appointments
0:01:57 > 0:02:00and hasn't been attending his angina management sessions.
0:02:02 > 0:02:06He was doing so well until his wife died eight months ago.
0:02:07 > 0:02:12I referred him for grief counselling but, again, no-show.
0:02:12 > 0:02:15He's not been responding to our calls but, well,
0:02:15 > 0:02:17I've left a message saying that you're going round today.
0:02:17 > 0:02:21Has he got any support networks? Family? Social worker?
0:02:21 > 0:02:23None that I'm aware of. You know, he used to be one of my regulars,
0:02:23 > 0:02:25but I haven't seen him for ages.
0:02:25 > 0:02:27Well, I'll make sure he comes in.
0:02:27 > 0:02:29Great.
0:02:29 > 0:02:32Right, finally, 11.45, Penny Wooster, 97.
0:02:32 > 0:02:36Well, your VPAS visit will be the highlight of her day,
0:02:36 > 0:02:38whether it's yours or not, remains to be seen!
0:02:59 > 0:03:00Miss Pitman!
0:03:00 > 0:03:02What do you think?!
0:03:02 > 0:03:05I am more concerned with what Dr Vere is going to think.
0:03:05 > 0:03:09Have you not got anything a little less...arresting?
0:03:09 > 0:03:12Oh, it takes a lot to grab people's attention these days.
0:03:12 > 0:03:15And what about the other participants in the campaign?
0:03:15 > 0:03:16Oh, look, they're all here.
0:03:20 > 0:03:23Dr Vere, Dr Vere, Dr Vere,
0:03:23 > 0:03:25Dr Vere...
0:03:25 > 0:03:26It is mostly Dr Vere.
0:03:26 > 0:03:29Well, it doesn't hurt that he's quite a looker.
0:03:29 > 0:03:31It's a tried and tested marketing technique, you see.
0:03:31 > 0:03:33You have to draw them in with window-dressing.
0:03:35 > 0:03:37After you.Thank you.
0:03:39 > 0:03:41What's that?!
0:03:42 > 0:03:44Wow!
0:03:44 > 0:03:46AS SEAN CONNERY:Welcome to the Mill Health Centre.
0:03:46 > 0:03:48May I take your pulse?
0:03:48 > 0:03:51Yes, actually, it's racing, doctor. I think I'm burning up.
0:03:51 > 0:03:52Yeah, you do look very hot.
0:03:52 > 0:03:54Right, enough of this nonsense!
0:03:54 > 0:03:58Miss Pitman, please can you find something a little more discreet?
0:03:58 > 0:04:00Do we all get one of these?
0:04:01 > 0:04:02OPERA MUSIC PLAYS
0:04:08 > 0:04:09PHONE RINGS
0:04:29 > 0:04:30Ha!
0:04:32 > 0:04:34Ha-ha!
0:04:34 > 0:04:35Keep going!
0:04:35 > 0:04:37OK, come on, stand up straight!
0:04:37 > 0:04:39LAUGHTER
0:04:39 > 0:04:41Whoa!
0:04:42 > 0:04:45OK, down a bit. Right a bit...
0:04:45 > 0:04:46Up a bit.
0:04:46 > 0:04:49OK, you need to rotate it right upwards a bit.
0:04:51 > 0:04:53Other way!
0:04:53 > 0:04:54Ahem!
0:05:04 > 0:05:05KNOCK ON DOOR
0:05:05 > 0:05:08Mr Volante, I'd really appreciate a quick word,
0:05:08 > 0:05:10just to see you're OK?
0:05:19 > 0:05:21I'm fine. Thanks for asking.
0:05:21 > 0:05:23Now please leave.
0:05:23 > 0:05:25No, no. It's just ten minutes!
0:05:25 > 0:05:27You'd be doing me the biggest favour.
0:05:27 > 0:05:29I'm new to this assessment malarkey
0:05:29 > 0:05:32and I can't go back without having said I've seen you.
0:05:36 > 0:05:38There. You've seen me.
0:05:39 > 0:05:41Take that back to your bosses.
0:05:41 > 0:05:43No, that's no good. I mean, what's my supervisor going to say
0:05:43 > 0:05:45if I can't get through the front door?
0:05:45 > 0:05:48Tell him to stuff his quotas and rotas.
0:05:48 > 0:05:49Too many managers,
0:05:49 > 0:05:53not enough people doing decent jobs for decent wages.
0:05:53 > 0:05:55Actually, she's really nice.
0:05:55 > 0:05:57It's Dr Reid, you remember her?
0:05:57 > 0:05:58She remembers you.
0:05:58 > 0:06:02Said you were doing very well on your angina management programme...
0:06:02 > 0:06:05And now I'm managing very well without it,
0:06:05 > 0:06:08so kindly take your sales patter elsewhere.
0:06:08 > 0:06:12Well, I would, but there's another reason I need to come in.
0:06:12 > 0:06:14Sorry to disappoint you,
0:06:14 > 0:06:16but I can't be doing with any new-fangled schemes.
0:06:16 > 0:06:19No, no, no, it's not that! I'm busting for the loo.
0:06:26 > 0:06:27Now the left ear is too small.
0:06:27 > 0:06:29Seriously?
0:06:29 > 0:06:31Art is anything you make it, darling.
0:06:31 > 0:06:33All right, chill out, Warhol.
0:06:33 > 0:06:35Oh, no, come on. You've had your 15 minutes.
0:06:35 > 0:06:37This needs a woman's touch!
0:06:37 > 0:06:39PHONE RINGS
0:06:39 > 0:06:41Oh! Tom, hi!
0:06:44 > 0:06:47Um, well, now that I'm here, how about you and me work together,
0:06:47 > 0:06:50see if I can't find something to take back to Dr Reid?
0:06:50 > 0:06:53Fill in your forms, tick your boxes, but lay off the advice.
0:06:53 > 0:06:57OK. Can we not get a bit of light in here?
0:06:57 > 0:06:58Maybe some air?
0:07:01 > 0:07:03Ted, we're worried about you.
0:07:03 > 0:07:06You know, we're concerned about how you're getting on, on your own.
0:07:06 > 0:07:08Is this some sort of promotion for you?
0:07:08 > 0:07:12I can genuinely say that it's a privilege for me
0:07:12 > 0:07:14to get to know some of our patients.
0:07:14 > 0:07:16Oh, I thought we were clients,
0:07:16 > 0:07:18or stakeholders -
0:07:18 > 0:07:20that's a good one.
0:07:20 > 0:07:22OK, you want straight talking.
0:07:22 > 0:07:25I couldn't help but notice it smells of cigarettes in here.
0:07:25 > 0:07:26I'm not a doctor...
0:07:26 > 0:07:28I'll thank you to leave now.
0:07:28 > 0:07:29FRONT DOOR CLOSES
0:07:29 > 0:07:32Shame on you, Lolo sitting in the dark again!
0:07:32 > 0:07:33Ah, hello!
0:07:34 > 0:07:36Oh, I'm so excited to meet you!
0:07:36 > 0:07:38Oh, yes, me too!
0:07:38 > 0:07:41Marion! You look so much like your pictures!
0:07:41 > 0:07:45No, I'm Karen Hollins from the Mill Health Centre.
0:07:45 > 0:07:46Oh!
0:07:46 > 0:07:48I'm sorry.
0:07:48 > 0:07:50I'm so stupid sometimes.
0:07:50 > 0:07:51Sometimes?!
0:07:51 > 0:07:55Lolo, I won't buy you more flowers if this is how you treat them.
0:07:55 > 0:07:57Good riddance!
0:07:57 > 0:08:00Sylvia hated carnations anyway.
0:08:00 > 0:08:01So do I.
0:08:02 > 0:08:04Can't they make it any sooner?
0:08:04 > 0:08:07I've spoken to the CPS and that's the earliest court date possible.
0:08:07 > 0:08:11I suppose these things can't be rushed.No.
0:08:12 > 0:08:13So...
0:08:13 > 0:08:15So?
0:08:16 > 0:08:17Was there something else?
0:08:17 > 0:08:20No. I'll let you go.
0:08:20 > 0:08:22OK. Thanks.
0:08:22 > 0:08:23Bye, Tom.
0:08:26 > 0:08:28Was Anya arranged by Social Services?
0:08:28 > 0:08:29I can't find it in your notes.
0:08:29 > 0:08:33I don't need a minimum wage babysitter. She's not my carer.
0:08:33 > 0:08:35She's...
0:08:35 > 0:08:36Oh, she's a friend?
0:08:36 > 0:08:37..a ruddy nuisance.
0:08:37 > 0:08:40If you want to help, get rid.
0:08:40 > 0:08:43Well, she can't be that bad. You've given her a key.
0:08:43 > 0:08:45Try saying no to her.
0:08:45 > 0:08:47Insisted on helping me with my shopping once.
0:08:47 > 0:08:49Now she wants to take over my life.
0:08:49 > 0:08:51But she won't beat me.
0:08:51 > 0:08:53What is wrong with a friendly neighbour
0:08:53 > 0:08:54popping round once in a while?
0:08:54 > 0:08:57I just want to be left alone!
0:08:58 > 0:09:00By everyone!
0:09:00 > 0:09:04This is biko, a traditional Filipino dessert.
0:09:06 > 0:09:07Oh, wow!
0:09:07 > 0:09:09Sorry. That looks delicious.
0:09:09 > 0:09:11It's Ted's favourite.
0:09:11 > 0:09:14But he's not allowed too much.
0:09:14 > 0:09:17I insist he gets his five-a-day.
0:09:17 > 0:09:20I'm glad you're here because I've caught him smoking.
0:09:20 > 0:09:23I'll do what I damn well like in my own home!
0:09:23 > 0:09:24Then why hide it?
0:09:24 > 0:09:27Well, if you really want to know, Sylvia doesn't like...
0:09:30 > 0:09:31..didn't like the smell.
0:09:33 > 0:09:34I assume that...
0:09:36 > 0:09:39..that you are both responsible for this?
0:09:39 > 0:09:41Please, Miss, no detention.
0:09:43 > 0:09:44Al did the ears.
0:09:45 > 0:09:46That's why they're wonky.
0:09:46 > 0:09:47I did the whiskers.
0:09:49 > 0:09:52Well, thank you for your honesty, Dr Clay.
0:09:52 > 0:09:54Yeah, sorry. Look, it won't happen again.
0:09:54 > 0:09:55Snitches get stitches.
0:09:58 > 0:10:01Well, there'll be no grovelling apology from me.
0:10:01 > 0:10:04Where exactly in the GMC guidelines does it say -
0:10:04 > 0:10:07"Thou shalt not mock smarmy-faced vanity projects"?
0:10:07 > 0:10:13Dr Vere participated in this campaign with the upmost integrity.
0:10:13 > 0:10:17How his image has been presented is, unfortunately, beyond his control.
0:10:17 > 0:10:19If he is gullible enough to think that they are interested
0:10:19 > 0:10:21in anything more than his pretty boy features,
0:10:21 > 0:10:23then he is more stupid than he is pretty!
0:10:25 > 0:10:30I have decided to rearrange the rota this afternoon, Dr Haskey.
0:10:30 > 0:10:34You will now be at the Campus Surgery, doing the drop-in clinic.
0:10:34 > 0:10:36Whoa, whoa, whoa, objection. That's not fair!
0:10:36 > 0:10:38Well, I have calls to make.
0:10:38 > 0:10:40No, no, no. That's not fair, Mrs Tembe.
0:10:40 > 0:10:42I have calls to make!
0:10:42 > 0:10:47We are receiving negative feedback on the internet
0:10:47 > 0:10:50and I have to try my best to manage that too.
0:10:50 > 0:10:51Excuse me.
0:10:53 > 0:10:54So unfair!
0:10:54 > 0:10:56Ted, I get why you're angry.
0:10:56 > 0:10:59And I know how impersonal the system is,
0:10:59 > 0:11:02but you have to believe that this is important to me.
0:11:02 > 0:11:05I am not shifting until you work with me!
0:11:05 > 0:11:08Right, get on with it. Do your worst.
0:11:09 > 0:11:12How easy are you finding it to get out and about?
0:11:12 > 0:11:15I can still pick up the paper
0:11:15 > 0:11:17and my tobacco.
0:11:17 > 0:11:20I've read in here you gave up 20 years ago with your angina!
0:11:20 > 0:11:23Angina?! You never told me you had angina!
0:11:23 > 0:11:27No more biko! And definitely no more cigarettes!
0:11:27 > 0:11:28Stop!
0:11:30 > 0:11:31Oi!
0:11:31 > 0:11:35Not all of them. But the larger ones must be removed.
0:11:35 > 0:11:37And none in the staff area.
0:11:37 > 0:11:39Why don't we wait and see what Sid thinks?
0:11:39 > 0:11:41I am trying to shield him
0:11:41 > 0:11:44from the ridicule from certain members of staff.
0:11:44 > 0:11:47Oh, I expect that's just professional jealousy.
0:11:47 > 0:11:49Now he's famous, he's going to have to get used to that.
0:11:49 > 0:11:51No-one forced him.
0:11:51 > 0:11:54Well, his trusting nature has been exploited.
0:11:54 > 0:11:59This over-blown imagery is the last thing that he would have wanted.
0:12:01 > 0:12:04You just can't be too media savvy these days, can you?
0:12:08 > 0:12:12I know you meant well, but I was speaking with Ted in confidence.
0:12:12 > 0:12:14If he's taking anti-hypertensives he'll need regular
0:12:14 > 0:12:17blood pressure monitoring, and a lung function test.
0:12:17 > 0:12:19He's often very wheezy.
0:12:19 > 0:12:20How do you know all this?
0:12:20 > 0:12:23I was a band eight charge nurse with geriatric specialism.
0:12:24 > 0:12:26And somebody's got to look out for him.
0:12:26 > 0:12:29If you provide me with a list of his medications...
0:12:29 > 0:12:31She can up my dose and bump me off.
0:12:31 > 0:12:34You want to die a sad, lonely old man, go ahead!
0:12:34 > 0:12:36No wonder your kids gave up on you.
0:12:41 > 0:12:45Miss Pitman, I am still waiting for the DNA list from last week.
0:12:45 > 0:12:48Well, I've had so many enquiries about Sid,
0:12:48 > 0:12:50I'm all behind with the admin.
0:12:50 > 0:12:51Well, what enquiries?
0:12:51 > 0:12:53How can I get an appointment with him?
0:12:53 > 0:12:54Will he sign a brochure?
0:12:54 > 0:12:56Is he single?
0:12:56 > 0:12:58Has anyone actually asked about the work
0:12:58 > 0:13:01he is doing with Careers Without Limits campaign?
0:13:01 > 0:13:05No, not really. But either way, it's really good PR for the practice.
0:13:05 > 0:13:08I've signed up three new patients already, in the last half an hour.
0:13:11 > 0:13:15Perhaps you would like to read what Dr Vere
0:13:15 > 0:13:20and other professionals are doing to promote diversity in the workplace.
0:13:20 > 0:13:22Hello, Mill Health Centre?
0:13:23 > 0:13:27Oh! Not right now, but...
0:13:27 > 0:13:29One second. Mrs Tembe?
0:13:29 > 0:13:30It's D-Verse on the line.
0:13:30 > 0:13:32They want to speak to Sid.
0:13:32 > 0:13:34I told them he's not here right now, but...
0:13:34 > 0:13:36Right. Well, I will take it in my office.
0:13:39 > 0:13:40I'm happy to dry.
0:13:41 > 0:13:47Thanks, but Sylvia had a way she liked things done.
0:13:48 > 0:13:51And that's not the way Anya does things?
0:13:52 > 0:13:54She never asks permission.
0:13:56 > 0:14:00Just breezes in, wanting to change everything.
0:14:02 > 0:14:04Sorting,
0:14:04 > 0:14:06rearranging...
0:14:08 > 0:14:09..interfering.
0:14:11 > 0:14:15I've seen enough grief to know how personal it is.
0:14:15 > 0:14:19How sometimes it feels disloyal to share it, but...
0:14:20 > 0:14:22..keeping the world out, that's...
0:14:24 > 0:14:25Please excuse me.
0:14:27 > 0:14:28I need to lie down.
0:14:29 > 0:14:32Ted, I've not got long before my next appointment.
0:14:32 > 0:14:35Then you won't mind seeing yourself out.
0:14:43 > 0:14:46SHE DIALS
0:14:48 > 0:14:52Hi, Miss Wooster, it's Karen Hollins from The Mill.
0:14:53 > 0:14:56No, no. No, nothing to worry about.
0:14:56 > 0:14:58I'm just running a bit late.
0:14:59 > 0:15:01No, I will definitely be there.
0:15:03 > 0:15:06Right, no. Can I just stop you there?
0:15:06 > 0:15:11Dr Vere is a very serious man, with a very serious message.
0:15:12 > 0:15:13Yeah, but...
0:15:15 > 0:15:16..I...
0:15:16 > 0:15:18No. Granted.
0:15:18 > 0:15:21The posters do not make that clear.
0:15:21 > 0:15:27But I can assure you that he is very focused on promoting
0:15:27 > 0:15:31the contribution that migrant workers make to our health service.
0:15:35 > 0:15:36You would?
0:15:38 > 0:15:39Mm-hm.
0:15:40 > 0:15:42No, I'm not allergic to cats.
0:15:43 > 0:15:46Well, you've got to ask these days, haven't you?
0:15:46 > 0:15:49Miss Wooster, I'm going to see you very soon.
0:15:49 > 0:15:51OK? Bye-bye.
0:15:52 > 0:15:53Ted?
0:15:55 > 0:15:57Ted, are you all right?
0:16:01 > 0:16:02Mild...
0:16:02 > 0:16:04attack.
0:16:05 > 0:16:07The nitrate spray.
0:16:10 > 0:16:12Er...Oh!
0:16:16 > 0:16:18Breathe.
0:16:18 > 0:16:21Tell me when the symptoms start to ease.
0:16:22 > 0:16:24It's all right. It's over.
0:16:26 > 0:16:27Mild.
0:16:29 > 0:16:31How often are you having these attacks?
0:16:31 > 0:16:33Gah!
0:16:33 > 0:16:37Do you think that Sylvia would want you neglecting yourself, like this?
0:16:37 > 0:16:38I'll tell you what she did want -
0:16:38 > 0:16:41to see Tosca at the Hippodrome...
0:16:43 > 0:16:47..to visit that village in Florence where her grandmother grew up.
0:16:48 > 0:16:51All the things I put off.
0:16:51 > 0:16:57Talked her out of, because I'm such a boring, stupid old fool.
0:16:57 > 0:17:00And now it's too late.
0:17:00 > 0:17:05Will you... Will you just relax, please? Please?!
0:17:07 > 0:17:10And Anya, how desperate has she got to be
0:17:10 > 0:17:12to put up with an old git like me?
0:17:12 > 0:17:15On the chance of her next meal ticket?
0:17:16 > 0:17:19Maybe... Maybe she genuinely just wants to help?
0:17:19 > 0:17:23There would be some men that would have taken advantage.
0:17:24 > 0:17:27But there was only ever one woman in my life.
0:17:28 > 0:17:31I should have told her to go to the doctor.
0:17:31 > 0:17:34Blaming yourself isn't going to bring her back.
0:17:35 > 0:17:37Will you have a word with Anya?
0:17:39 > 0:17:40Woman to woman.
0:17:41 > 0:17:44Tell her to not keep worrying about me any more.
0:17:46 > 0:17:48The rent will be in by Friday. You have my word.
0:17:48 > 0:17:49KNOCK ON DOOR
0:17:49 > 0:17:51Sorry, I have to go. Yes, come in.
0:17:52 > 0:17:54Hiya.
0:17:55 > 0:17:58Ted was... He was very upset that he...
0:17:58 > 0:18:01..he might have upset you.
0:18:01 > 0:18:02I don't know how to put this.
0:18:04 > 0:18:08Er, Ted is concerned that you might think that he is
0:18:08 > 0:18:14after a more intimate relationship, in exchange for security.
0:18:14 > 0:18:16SHE LAUGHS
0:18:18 > 0:18:19Is he crazy?
0:18:19 > 0:18:22Tell him if I was after that,
0:18:22 > 0:18:24I wouldn't be stalking old men on council estates.
0:18:25 > 0:18:27Is his opinion of me so low?
0:18:27 > 0:18:29I think it's more his opinion of himself.
0:18:29 > 0:18:32PHONE RINGS Oh, sorry, I have to take that.
0:18:34 > 0:18:36Miss Wooster.
0:18:36 > 0:18:38I'm almost on my way.
0:18:40 > 0:18:44Have you tried tempting him down with a treat?
0:18:45 > 0:18:48They are, aren't they? Stubborn, cats. Yes.
0:18:49 > 0:18:50Miss Wooster?
0:18:53 > 0:18:56That's my next appointment. She's 97, lives on her own.
0:18:56 > 0:18:58I'd better get myself over there.
0:18:58 > 0:19:01What is wrong with people in this country?!
0:19:01 > 0:19:04Families treat their dogs better than their old people.
0:19:05 > 0:19:07Do you think that you...
0:19:07 > 0:19:10..well, you could pop in on Ted, and put him straight?
0:19:10 > 0:19:12Did he ask to see me?
0:19:12 > 0:19:16Um...do you know, I think you scare the living daylights out of him.
0:19:16 > 0:19:19Because I never know when to keep my big mouth shut.
0:19:19 > 0:19:20Oh, no, no.
0:19:20 > 0:19:26More because I think you let the light back in. Hope.
0:19:26 > 0:19:29And those are the things that he doesn't think that he deserves.
0:19:31 > 0:19:33I don't want to keep you from your next appointment.
0:19:33 > 0:19:35Do you know, um...
0:19:35 > 0:19:39You're never going to see it and I don't think he'll ever show it,
0:19:39 > 0:19:43but I think he's ever so fond of you.
0:19:43 > 0:19:45In conclusion, I did a bad, bad thing.
0:19:45 > 0:19:48But if you let me off doing the drop-in centre,
0:19:48 > 0:19:50I will never do that bad thing ever again.
0:19:50 > 0:19:52What do you say, Miss?
0:19:52 > 0:19:54KNOCK ON DOOR
0:19:52 > 0:19:54Sorry to interrupt.
0:19:54 > 0:19:58I'm very keen to take some Sids across to the Campus Surgery.
0:19:58 > 0:20:00Do I have your permission, Mrs Tembe?
0:20:00 > 0:20:02Yes, but, please,
0:20:02 > 0:20:06refer to them as Careers Without Limits publicity campaign.
0:20:06 > 0:20:07But that is a good idea.
0:20:07 > 0:20:09Oh, yeah, cos our students need reminding that what you
0:20:09 > 0:20:12look like is more important than what you can do.
0:20:12 > 0:20:15We have a chance to set an example of a meritocracy here, Mrs Tembe.
0:20:15 > 0:20:18Dr Haskey, you have taught me a very important lesson.
0:20:18 > 0:20:22If Dr Vere is to have his voice heard,
0:20:22 > 0:20:24he needs to take control of his image.
0:20:24 > 0:20:26But first, he has to be seen.
0:20:26 > 0:20:30OK. Does that mean I don't have to do the drop-in centre?
0:20:30 > 0:20:34No, it means that you are going to go early to the Campus Surgery
0:20:34 > 0:20:39and help Miss Pitman to arrange some of the less obtrusive posters.
0:20:39 > 0:20:41Yeah! Let's make Sid go global!
0:20:50 > 0:20:52I'm sorry I got the wrong idea.
0:20:52 > 0:20:55The truth is, I'm not very good at...
0:20:57 > 0:21:00If I'd brought my kids up to have half your decency...
0:21:00 > 0:21:03I shouldn't have criticised them, it was disrespectful.
0:21:03 > 0:21:05You had every right to.
0:21:05 > 0:21:06Where was Marion's respect
0:21:06 > 0:21:09when she turned up late to her own mother's funeral?!
0:21:09 > 0:21:11When she left halfway through the service
0:21:11 > 0:21:13to answer that damned phone of hers?!
0:21:13 > 0:21:14At least she turned up.
0:21:19 > 0:21:21What's wrong?
0:21:22 > 0:21:24I didn't make it to my own dad's funeral.
0:21:27 > 0:21:29I was too ashamed about losing my job.
0:21:30 > 0:21:34I made an excuse about being too busy to fly home.
0:21:34 > 0:21:36When the truth is...
0:21:37 > 0:21:38..I couldn't afford the airfare.
0:21:40 > 0:21:43I'm sure if you explain, your family will understand.
0:21:43 > 0:21:48However much I try with my mum, she will just see it as a dishonour.
0:21:49 > 0:21:52Why can't I keep my big mouth shut?
0:21:52 > 0:21:56Now I'm branded a whistle-blower and no hospital would go near me.
0:21:56 > 0:22:00If you were unfairly dismissed, you fight to get your job back.
0:22:00 > 0:22:01I tried.
0:22:01 > 0:22:05But they have ways of getting round the rules.
0:22:05 > 0:22:08And the agency work is not regular enough
0:22:08 > 0:22:11for me to support my family and pay the rent.
0:22:11 > 0:22:14We're going to fix this. If there's one thing I know about,
0:22:14 > 0:22:15it's workers' rights.
0:22:15 > 0:22:17It's too late to fix anything.
0:22:19 > 0:22:20Oh, I miss my dad so much.
0:22:31 > 0:22:33HE KNOCKS
0:22:39 > 0:22:40Anya...
0:22:40 > 0:22:43..I know I don't look as if I've got much,
0:22:43 > 0:22:47and I'm so ashamed of ever thinking...
0:22:47 > 0:22:48..well, you know.
0:22:51 > 0:22:55But I have some decent savings and a pension.
0:22:55 > 0:22:56Lolo, stop.
0:22:56 > 0:22:58No, hear me out.
0:22:58 > 0:23:00I've been an idiot.
0:23:00 > 0:23:04Not letting Sylvia have some of the luxuries that she wanted,
0:23:04 > 0:23:07for fear that the roof might fall in.
0:23:09 > 0:23:12I want to pay for you to go back and see your family.
0:23:12 > 0:23:14I'm not taking a penny of your money.
0:23:14 > 0:23:16Oh, yes, you are.
0:23:16 > 0:23:18Since when do you give the orders round here?
0:23:18 > 0:23:21Your savings are for you and your family.
0:23:21 > 0:23:23Oh, my family?
0:23:23 > 0:23:28They don't need me or my money for a long, long time.
0:23:31 > 0:23:34Marion's working for the enemy now,
0:23:34 > 0:23:37top brass, kids at private school.
0:23:38 > 0:23:41If only I'd listened to them more when they were growing up,
0:23:41 > 0:23:45instead of stuffing their heads with class struggle.
0:23:45 > 0:23:49OK, Miss Wooster, I'll see you very, very soon.
0:23:49 > 0:23:51Bye.
0:23:51 > 0:23:53Oh, Ted, I...
0:23:53 > 0:23:57You go and see your Miss Wooster.
0:23:57 > 0:24:00Well, I haven't finished my assessment, I'll have to come back.
0:24:00 > 0:24:01There's no need.
0:24:01 > 0:24:06I'll see you at The Mill when I come in for my check-up.
0:24:06 > 0:24:09What, you're going to book an appointment today?
0:24:09 > 0:24:10I'm a union man.
0:24:12 > 0:24:13My word is my bond.
0:24:13 > 0:24:15I'll make sure he sticks to it.
0:24:15 > 0:24:19And anyway, I need to get fighting fit,
0:24:19 > 0:24:21to help Anya here get her job back.
0:24:24 > 0:24:27I told you reading Joe those passages of Kierkegaard
0:24:27 > 0:24:30would pay off, it all sinks in, you know!
0:24:30 > 0:24:34You know, Al's been sent to the Campus Surgery for defacing
0:24:34 > 0:24:37the poster of the golden boy and refusing to say sorry.
0:24:37 > 0:24:41Mrs Tembe needs to let Sid grow up and fight his own battles.
0:24:41 > 0:24:45I thought he looked rather fetching with those mouse ears, lol.
0:24:45 > 0:24:47Tell me I didn't just hear that.
0:24:47 > 0:24:49What, that I fancy Sid with ears?
0:24:49 > 0:24:52No, that abomination of the English language, text speak.
0:24:52 > 0:24:54What? Lol?
0:24:54 > 0:24:55OMG, I am gone!
0:24:56 > 0:24:59Seriously, Daniel, if you ever send me a text with shorthand,
0:24:59 > 0:25:02or some of those ridiculous smiley faces, I would have to kill you.
0:25:02 > 0:25:05It's funny you should say that, because Joe had a note in his bag,
0:25:05 > 0:25:07addressed to you with some weird emoji on it, like this.
0:25:07 > 0:25:09What, shush?
0:25:09 > 0:25:12Yeah! He reckons it was from his friend Lola.
0:25:12 > 0:25:14Quite cute actually, she'd put a feather in it.
0:25:15 > 0:25:17A feather?Mm.
0:25:18 > 0:25:19Like the dead bird?
0:25:21 > 0:25:24And I was wearing feathers the night that Reece...
0:25:24 > 0:25:25Zara, what is it?
0:25:25 > 0:25:26This is a warning!
0:25:26 > 0:25:28The note, the feather, Joe is in danger!
0:25:31 > 0:25:33Come on, pick up, pick up, pick up!
0:25:35 > 0:25:37Hello, hi! This is Joe's mummy speaking.
0:25:37 > 0:25:40Sorry, Joe Granger Carmichael.
0:25:40 > 0:25:42May I speak with his teacher, please? It's urgent.
0:25:48 > 0:25:50Hello, yes, hi. Joe Granger Carmichael.
0:25:50 > 0:25:51Is he there? Is he all right?
0:25:53 > 0:25:56OK, he's just left for football club.All right.
0:26:01 > 0:26:04Now that I know you can cook, you'll never get rid of me.
0:26:04 > 0:26:07Next time I'll treat you to my speciality -
0:26:07 > 0:26:11Spaghetti Genovese!
0:26:11 > 0:26:15Then we'll work on our plan to get you back on the wards, permanently.
0:26:17 > 0:26:19No, no need to do that.
0:26:19 > 0:26:22There's something else I want you to do for me.
0:26:22 > 0:26:24You promised we wouldn't mention money again.
0:26:24 > 0:26:25And we won't.
0:26:25 > 0:26:32Just sit there for five minutes, quietly, and listen.
0:26:35 > 0:26:37OPERA MUSIC PLAYS
0:26:37 > 0:26:38Sylvia's favourite.
0:26:59 > 0:27:00Oi!
0:27:00 > 0:27:01Stop it!
0:27:01 > 0:27:02Joe!
0:27:14 > 0:27:17So what if I'm getting older? So what if I've got Parkinson's?
0:27:17 > 0:27:19All right?
0:27:19 > 0:27:20I'm refusing to be defined.
0:27:20 > 0:27:24If Dad wasn't dead already, he'd die of shame. You're mad!
0:27:24 > 0:27:27Someone's snatched Joe.Snatched?!
0:27:27 > 0:27:29Joe's picture's been circulated, officers are covering the area.
0:27:29 > 0:27:32They've been watching us, they've been watching Joe.
0:27:32 > 0:27:35They knew where he went to school, and where to snatch him from!