0:00:26 > 0:00:28Where did you last have it?
0:00:28 > 0:00:29Have what?
0:00:29 > 0:00:31Martin lost my homework.
0:00:31 > 0:00:33I'm not the one who lost your homework!
0:00:33 > 0:00:35Have you seen Arthur's bunny? He's being all grumpy.
0:00:35 > 0:00:37All I'm saying is, if you're going to have a shower...
0:00:37 > 0:00:39It's not just your bathroom!
0:00:39 > 0:00:41I never said it was just my bathroom!
0:00:41 > 0:00:43I will find us a new house, OK?
0:00:43 > 0:00:45Yeah, well at least you've got a bed.
0:00:45 > 0:00:48Have you seen Lily's homework? Or Arthur's bunny?
0:00:48 > 0:00:50Is that meant to be a joke? Are you ready for school?
0:00:50 > 0:00:53Shaki says he's going to have my old room!
0:00:53 > 0:00:55BABY CRIES
0:01:02 > 0:01:05This one's nice. Got a lovely garden.
0:01:05 > 0:01:06And a pergola.
0:01:07 > 0:01:10Bungalows, in Worthing. You want a look?
0:01:10 > 0:01:13I'll... I'll have a look later.
0:01:16 > 0:01:21I do understand, what you were saying the other night,
0:01:21 > 0:01:23about wanting to see Paul's killers.
0:01:24 > 0:01:26But you're doing the right thing.
0:01:26 > 0:01:27Letting it go.
0:01:35 > 0:01:37You don't mess with women, Vincent.
0:01:37 > 0:01:39You're finally talking to me now?
0:01:39 > 0:01:41Waving your little thingy dooley around.
0:01:41 > 0:01:43Telling the sisterhood what we can and cannot do.
0:01:43 > 0:01:45You was driving without a licence.
0:01:45 > 0:01:47Oh, look, just change the record.
0:01:47 > 0:01:49Oh, that's right. You only made one.
0:01:49 > 0:01:51Which means without insurance.
0:01:51 > 0:01:52Look, just put it away.
0:01:52 > 0:01:53With my daughter in the car!
0:01:53 > 0:01:56Who is actually my daughter, too.
0:01:56 > 0:01:59So I suggest that you tuck it back into your pants
0:01:59 > 0:02:02because I've just booked myself in for a test.
0:02:02 > 0:02:05Which, I may add, I will pass with flying colours.
0:02:08 > 0:02:09You're banned.
0:02:09 > 0:02:11Forget the coffee, yeah?
0:02:11 > 0:02:14OUR daughter will be with Pops all day.
0:02:14 > 0:02:18And, to prove to you that I don't need it, I'm ready for my lesson.
0:02:18 > 0:02:19So, come on!
0:02:20 > 0:02:23Beep, beep, beep!
0:02:28 > 0:02:29This is a joke, ain't it? What?
0:02:29 > 0:02:32You knew I wanted that house! I was getting the deposit together.
0:02:32 > 0:02:35What's happened? You don't even have the balls to tell me to my face!
0:02:35 > 0:02:37I've no idea what you're on about!
0:02:37 > 0:02:40I thought we were sorted! I thought me and you were good. Calm down!
0:02:40 > 0:02:42And now THIS! Messing with my family AGAIN!
0:02:42 > 0:02:45So you think that I've taken your house?
0:02:45 > 0:02:48Your little brother texted Bex, "Looks like I'm getting your room."
0:02:48 > 0:02:49So...?
0:02:52 > 0:02:53Mum.
0:02:59 > 0:03:00I thought you only did evenings?
0:03:00 > 0:03:02I can help out, can't I?
0:03:02 > 0:03:05You sure it ain't cos Sylvie's in your flat?
0:03:05 > 0:03:09I've looked out some of my patterns for your mother.
0:03:09 > 0:03:11She's knitting more?
0:03:11 > 0:03:12It's...
0:03:12 > 0:03:16They're for your little one, what you're expecting.
0:03:18 > 0:03:20That's very... Thank you.
0:03:20 > 0:03:22Thank you.
0:03:22 > 0:03:23You're looking very smart.
0:03:23 > 0:03:26Well, this is my wedding outfit, you know, with Jim.
0:03:26 > 0:03:29I've worn it for every wedding since.
0:03:29 > 0:03:32Do you think it looks all right? You know, for my interview?
0:03:32 > 0:03:33You look lovely, Dot.
0:03:33 > 0:03:35That's going a bit far.
0:03:35 > 0:03:37You're going to knock 'em dead.
0:03:37 > 0:03:39Unlikely they'd give me a job, then!
0:03:39 > 0:03:40Do you want a hand with that?
0:03:40 > 0:03:42Get off, I can manage a CV!
0:03:43 > 0:03:44See you later.
0:03:46 > 0:03:48Have you got your core skills down?
0:03:48 > 0:03:51You know, in a little box at the top.
0:03:51 > 0:03:56Then you need to write a list of your assets and your experiences.
0:03:56 > 0:03:57And how you delegate.
0:03:57 > 0:04:00You've got to make yourself stand out.
0:04:02 > 0:04:03Thank you.
0:04:03 > 0:04:06And if you need a job meanwhile...
0:04:07 > 0:04:10Anyway, he TRIED talking me down... He's been selling my car.
0:04:10 > 0:04:12I laughed, like they do in the antiques programmes...
0:04:12 > 0:04:14Gloria hasn't got long.
0:04:14 > 0:04:16I did that thing where you take the difference and double it...
0:04:16 > 0:04:18He came back and he said, "Deal",
0:04:18 > 0:04:20and I think, "I've gone too fast here",
0:04:20 > 0:04:23I must be way, way too low, so I said to him... Is it sold?
0:04:24 > 0:04:25Yeah.
0:04:25 > 0:04:26Well done.
0:04:26 > 0:04:28Thank you, Gloria.
0:04:28 > 0:04:30Are you sure you're all right about this?
0:04:30 > 0:04:32Well, it's too late now, it's sold.
0:04:32 > 0:04:34I haven't sent off the paperwork.
0:04:34 > 0:04:35Martin needs the money.
0:04:41 > 0:04:43What do you think you're doing?
0:04:43 > 0:04:44Get back on your stalls.
0:04:44 > 0:04:46When were you going to tell me?
0:04:46 > 0:04:48It took me a day to get my references together.
0:04:48 > 0:04:50I was going to tell you this evening,
0:04:50 > 0:04:52Thought it'd make a nice surprise.
0:04:52 > 0:04:55That was MY house, Carmel! You KNEW that he was after it.
0:04:55 > 0:04:56The agent said they'd had no offers.
0:04:56 > 0:04:58Yeah, I had to get out of my old contract!
0:04:58 > 0:05:00I did ask if there was anyone.
0:05:00 > 0:05:02Why are you being like this?
0:05:02 > 0:05:05Because I'm looking after my family, same as Martin!
0:05:05 > 0:05:08You've been saying for weeks we needed more space,
0:05:08 > 0:05:09move somewhere bigger.
0:05:09 > 0:05:11Not into Martin's house!
0:05:11 > 0:05:14It wasn't Martin's, it was Tina's. And Tina left
0:05:14 > 0:05:15and the agent said...
0:05:15 > 0:05:19Why do you need all those rooms? We've got me, Stacey, Lily, Bex...
0:05:19 > 0:05:20I'm sorry, Martin.
0:05:20 > 0:05:21..Arthur, Belinda, Kyle.
0:05:21 > 0:05:23There'll be other houses.
0:05:23 > 0:05:24Yeah, not right on our doorstep!
0:05:24 > 0:05:28Just...pull out and let them have it, OK?
0:05:28 > 0:05:30That is not the way the world works, is it?
0:05:30 > 0:05:32Mum, please.
0:05:32 > 0:05:35I've said I'm sorry. You snooze, you lose.
0:05:35 > 0:05:39Now, get back on your stalls before I fine the pair of you.
0:06:17 > 0:06:19You going to sort out the bins next?
0:06:20 > 0:06:21I'm doing it for Dot. It's work.
0:06:21 > 0:06:25What do you think will happen to Dot when they shut the launderette?
0:06:25 > 0:06:27She'll still work here. Course she will.
0:06:27 > 0:06:30Have you seen how determined she is? She'll smash that interview.
0:06:30 > 0:06:31She's 102!
0:06:32 > 0:06:34It don't work like that, Lee.
0:06:34 > 0:06:36If you want something enough, it does.
0:06:36 > 0:06:38That why you're up ladders washing signs?
0:06:42 > 0:06:44I did not hit it!
0:06:44 > 0:06:45Your bumper touched!
0:06:45 > 0:06:48It's called a bumper. It's not called a hitter, is it?
0:06:48 > 0:06:50You should have seen it! It moved.
0:06:50 > 0:06:52It was a post! Is this your lesson?
0:06:52 > 0:06:54No, it's a lesson when somebody learns something.
0:06:54 > 0:06:57I'd have lent you my badge if I'd known you were going for a spin.
0:06:57 > 0:07:00You only learn something when you've got a good teacher.
0:07:00 > 0:07:02Are you saying that my son can't drive?
0:07:02 > 0:07:03"Use the mirror, use the mirror!".
0:07:03 > 0:07:06Because you don't look in it. I looked in my mirror!
0:07:06 > 0:07:07He don't mean at yourself!
0:07:07 > 0:07:09There was this woman crossing.
0:07:09 > 0:07:10She was in the road!
0:07:10 > 0:07:12What else is she meant to cross?
0:07:12 > 0:07:14I'm sorry, is she a car?
0:07:14 > 0:07:16No. So she should stay on the pavement.
0:07:16 > 0:07:18Ha-ha! Is she for real?
0:07:18 > 0:07:21After she made her jump out of the way,
0:07:21 > 0:07:23this one decides to reverse and give her a piece of her mind.
0:07:23 > 0:07:25No, no, she was shouting at me, you know!
0:07:25 > 0:07:29You made her drop her shopping, which you then reversed over!
0:07:29 > 0:07:30How was I supposed to see that?
0:07:30 > 0:07:33Because you're not looking at the mirror!
0:07:35 > 0:07:38That's fine. No, you laugh at me.
0:07:38 > 0:07:42Hold on, hold on, hold on. So you reversed over her shopping?
0:07:44 > 0:07:47You know, I only asked you to take me out so you could feel better.
0:07:51 > 0:07:53Look who I found on the doorstep.
0:07:55 > 0:07:58Here you go, Stace. From me and Jane.
0:07:58 > 0:07:59Oh, thank you.
0:07:59 > 0:08:02Didn't want to give it to Martin out on the market.
0:08:02 > 0:08:06Oh, Martin should have told you yesterday,
0:08:06 > 0:08:08but, um, we've lost the house.
0:08:08 > 0:08:09I've sold Jane's car!
0:08:09 > 0:08:12I'm so sorry. Don't have a go at her. I'm not having a go at her!
0:08:12 > 0:08:15It's Mum's fault they're moving at all. No, it isn't.
0:08:15 > 0:08:16I can't believe Martin.
0:08:16 > 0:08:19Oh, Ian... If I wasn't here, you'd all be happy.
0:08:19 > 0:08:22No, we were squashed before you moved in.
0:08:22 > 0:08:23So I made it worse.
0:08:23 > 0:08:25Thanks. Bex, you're just upset.
0:08:25 > 0:08:27If Mum hadn't walked out, again...
0:08:27 > 0:08:29This is nothing to do with your mum.
0:08:29 > 0:08:31She was selfish when she left Dad, and she's just as selfish now.
0:08:31 > 0:08:33Bex! Bex!
0:08:37 > 0:08:38DOOR SLAMS
0:08:40 > 0:08:43You won't believe this, Martin's only gone and lost the house...
0:08:43 > 0:08:46What are you doing?! I thought you were at the restaurant.
0:08:46 > 0:08:48Well, I'm not. Are you all right? You can do this!
0:08:48 > 0:08:50There, love, you've done it! Yay!
0:08:50 > 0:08:52Oh, don't patronise me, Ian. I'm not!
0:08:52 > 0:08:53Oh!
0:08:53 > 0:08:55SHE GASPS
0:08:55 > 0:08:57What were you saying about Martin?
0:08:57 > 0:09:01He's lost the house, so he won't be needing the deposit.
0:09:01 > 0:09:02Shall I call the dealer back?
0:09:02 > 0:09:05What am I going to do with a car, Ian?!
0:09:14 > 0:09:15Hey. Hey.
0:09:15 > 0:09:18I've just had Dot asking for three words to describe
0:09:18 > 0:09:20what I'd want from a dry cleaner's!
0:09:20 > 0:09:22Did you say "Very Old Staff"? Yeah, very good.
0:09:22 > 0:09:25Can I have two jammy doughnuts, please, to go, Tina?
0:09:25 > 0:09:27I've got the kids outside with Roxy. All right.
0:09:30 > 0:09:31How did it go?
0:09:31 > 0:09:35I got to see DC Rice, our police liaison.
0:09:35 > 0:09:38And? Just the same as the prison people yesterday.
0:09:38 > 0:09:42She very tactfully thought my plan was impossible.
0:09:42 > 0:09:44Nothing's impossible.
0:09:44 > 0:09:48The boys that killed Paul are on remand.
0:09:48 > 0:09:49No-one will let me see them.
0:09:49 > 0:09:52And even if they COULD, I could compromise the case.
0:09:52 > 0:09:56Look, all you want to do is for them to realise what they've done.
0:09:56 > 0:09:59It's not like you're pressuring them to lie or anything.
0:09:59 > 0:10:02It was just an idea. Just a silly idea.
0:10:02 > 0:10:03Not silly.
0:10:03 > 0:10:06Les was right. I should just let it go.
0:10:06 > 0:10:09Come on, come on, we're going for jam doughnuts.
0:10:09 > 0:10:11Oh! Come on.
0:10:24 > 0:10:26I've got a date with a bun.
0:10:28 > 0:10:31You'll need to pass your theory test as well as your practical.
0:10:31 > 0:10:34And that will give you something else to laugh about.
0:10:34 > 0:10:35No-one's laughing.
0:10:35 > 0:10:37No, they ain't. Because you ain't funny.
0:10:39 > 0:10:40I got you a book.
0:10:40 > 0:10:42From the second hand stall.
0:10:42 > 0:10:44I'm trying to help.
0:10:44 > 0:10:47Look, just give it to Denise, she's the book person.
0:10:47 > 0:10:50With her Shakespeare and her Jane Eyre.
0:10:50 > 0:10:51Just read it.
0:10:51 > 0:10:52I ain't going to read it.
0:10:52 > 0:10:53And learn it.
0:10:54 > 0:10:56You're getting in the way of my bun.
0:11:19 > 0:11:21Please...
0:11:25 > 0:11:26Stace called.
0:11:28 > 0:11:29This is NOT your fault.
0:11:29 > 0:11:31Losing the house? No, it's yours.
0:11:33 > 0:11:37I'll find somewhere else. You know, with enough room for everyone.
0:11:37 > 0:11:39Good luck.
0:11:39 > 0:11:43Look, I meant... Everyone being squashed. It's not your fault.
0:11:43 > 0:11:44Nobody blames you.
0:11:44 > 0:11:47And it's not your mum's fault, either.
0:11:47 > 0:11:49If she hadn't left, I'd still be living there.
0:11:51 > 0:11:53She had to do what she felt was right.
0:11:53 > 0:11:54She always does this.
0:11:54 > 0:11:57Every time things are going OK, she goes and ruins it.
0:11:57 > 0:11:59But with Mum living there, it weren't easy.
0:11:59 > 0:12:02Don't defend her. She walked out on you,
0:12:02 > 0:12:03just like she walked out on Dad.
0:12:06 > 0:12:11Relationships aren't always what they seem. Don't judge your mum.
0:12:11 > 0:12:13You forgotten what you were like when she left you?
0:12:13 > 0:12:16No. But, you know, she had her reasons.
0:12:16 > 0:12:19And right now, I'm happier than I've ever been.
0:12:19 > 0:12:20Living in a shoebox?
0:12:22 > 0:12:26Living in a shoebox, with ALL my family.
0:12:27 > 0:12:29Look, I know it hurts.
0:12:29 > 0:12:33You know, having someone else living there, taking your room.
0:12:34 > 0:12:37But I will find us a bigger place. I promise you.
0:12:40 > 0:12:41Sorted.
0:12:41 > 0:12:42All right?
0:12:42 > 0:12:44Cheers, Shrimp. That's all right, mate.
0:12:46 > 0:12:47Oh, Johnny.
0:12:48 > 0:12:49I'm sorry.
0:12:52 > 0:12:53You after a scout badge?
0:12:54 > 0:12:56Anything to avoid doing my CV.
0:12:56 > 0:12:58No, but you know what?
0:12:58 > 0:13:00If Dot can get her stuff together, then so can I.
0:13:00 > 0:13:03You're going to try to work at the dry cleaner's?
0:13:03 > 0:13:05Maybe.
0:13:05 > 0:13:07Listen, what you said earlier about, you know,
0:13:07 > 0:13:10about helping me with my CV...
0:13:10 > 0:13:12Yeah, yeah, of course I'll do it.
0:13:12 > 0:13:14Don't worry, Bruv. We'll get you a job.
0:13:20 > 0:13:21Look who's come to visit.
0:13:23 > 0:13:25Denny's got something to say to you.
0:13:27 > 0:13:29Go on. He's not a mind-reader.
0:13:31 > 0:13:32Sorry.
0:13:32 > 0:13:33And?
0:13:33 > 0:13:35I thought it was just joking.
0:13:35 > 0:13:38I didn't realise it really hurt you.
0:13:38 > 0:13:40I didn't mean to be mean.
0:13:41 > 0:13:43Thank you.
0:13:45 > 0:13:48Now, do you have something to say to Den as well?
0:13:50 > 0:13:51I'm sorry.
0:13:51 > 0:13:53I shouldn't have punched you.
0:13:53 > 0:13:55It was a good punch.
0:14:08 > 0:14:09Don't start.
0:14:09 > 0:14:11You should've told me. And you know why you didn't.
0:14:11 > 0:14:13Because it's not just about you.
0:14:13 > 0:14:15Because you know it's wrong.
0:14:15 > 0:14:16Is it?
0:14:17 > 0:14:19They're my friends.
0:14:19 > 0:14:22These last few years, you have been through so much.
0:14:22 > 0:14:23That's not the point.
0:14:25 > 0:14:28You're in your thirties, sharing a room with your brother.
0:14:28 > 0:14:31I think you'll find my brother is sharing a room with me.
0:14:31 > 0:14:32That's what I mean!
0:14:32 > 0:14:34Letting us all squash in, it was very good of you.
0:14:34 > 0:14:36Yeah, it's not like I had a choice, is it?
0:14:36 > 0:14:39But it's been more than six months since Shabnam left,
0:14:39 > 0:14:42and you need to be able to build a new life.
0:14:42 > 0:14:43I'm happy with my life.
0:14:43 > 0:14:47You won't be able to do that sharing a room with your brother!
0:14:49 > 0:14:50Martin's got kids.
0:14:50 > 0:14:53And if Belinda and Kyle weren't there, they'd have room.
0:14:53 > 0:14:57But they ARE there! And that's not your decision, Mum.
0:14:59 > 0:15:01Look, we're all on top of each other in there.
0:15:01 > 0:15:03After your father...
0:15:04 > 0:15:07You're not the only one right now who needs to build a new life.
0:15:07 > 0:15:10Is this about Dad, or Masood?
0:15:10 > 0:15:11Masood's gone.
0:15:11 > 0:15:14You obviously had no feelings for him.
0:15:14 > 0:15:16This is not about Masood.
0:15:21 > 0:15:24Martin and me, we are just getting back to normal
0:15:24 > 0:15:26and Stacey's in a good place.
0:15:26 > 0:15:27I've made up my mind.
0:15:27 > 0:15:31I just want Arthur to have the best possible start in life.
0:15:31 > 0:15:33And if they have to move further away...
0:15:34 > 0:15:37This way, he gets to have a space to play.
0:15:37 > 0:15:39He gets to have a back yard.
0:15:39 > 0:15:42Living right next door.
0:15:50 > 0:15:52PAM SNIFFS
0:16:13 > 0:16:15DOOR OPENS
0:16:15 > 0:16:17Mrs Branning?
0:16:17 > 0:16:18Yes?
0:16:18 > 0:16:22Jemima Benjamin, Human Resources Consultant.
0:16:23 > 0:16:24I've been expecting you.
0:16:24 > 0:16:25Am I late?
0:16:25 > 0:16:28Yes. No...
0:16:28 > 0:16:30Well, just a little bit.
0:16:30 > 0:16:32You're very polite.
0:16:32 > 0:16:33How do you do?
0:16:33 > 0:16:36I'm shockingly late. It's the Tubes, you know.
0:16:36 > 0:16:40I prefer the bus myself. Would you like a cup of tea?
0:16:40 > 0:16:43Or maybe a bit of my Battenberg?
0:16:43 > 0:16:46Let's not keep you any longer.
0:16:46 > 0:16:48Happy to just start?
0:16:56 > 0:16:58It's important, isn't it?
0:16:58 > 0:17:01Being able to tell someone if they've hurt you.
0:17:01 > 0:17:03I hope it helped Will.
0:17:03 > 0:17:06Yeah, you've seen him. It's a weight off his little shoulders.
0:17:07 > 0:17:09Being able to listen.
0:17:10 > 0:17:11Say sorry.
0:17:11 > 0:17:13Shake hands.
0:17:13 > 0:17:14We said we'd let it go.
0:17:14 > 0:17:16Yeah, I know.
0:17:16 > 0:17:17The police...
0:17:17 > 0:17:19You met one of their mums though, didn't you?
0:17:19 > 0:17:20At the bail hearing?
0:17:20 > 0:17:24I don't have their number, I don't know how to find her.
0:17:24 > 0:17:26I do.
0:17:35 > 0:17:37Come to gloat, have you?
0:17:37 > 0:17:38I've just called the agent.
0:17:38 > 0:17:41Well, if I'm not going to have it,
0:17:41 > 0:17:44I didn't want anyone else getting in first.
0:17:45 > 0:17:47You serious?
0:17:47 > 0:17:50Give little Arthur some space to play out in when his...
0:17:50 > 0:17:52When I come round.
0:17:53 > 0:17:57So, soon as you can get them the deposit and everything,
0:17:57 > 0:17:58you can move in.
0:18:00 > 0:18:03Come here! I owe you a drink. Both of you.
0:18:03 > 0:18:05Yeah. Two drinks. Three drinks!
0:18:05 > 0:18:07You've still got that deposit, haven't you?
0:18:12 > 0:18:14Take this to the bank for me, Steven?
0:18:14 > 0:18:16Yeah? All of this?
0:18:16 > 0:18:18I don't want it lying around.
0:18:18 > 0:18:21We can pay off credit cards or something.
0:18:21 > 0:18:23Yeah, of course.
0:18:23 > 0:18:24Jane!
0:18:26 > 0:18:28Your, er... Your car money.
0:18:28 > 0:18:30Does the offer still stand?
0:18:30 > 0:18:32What, you've got the house?
0:18:32 > 0:18:33Yeah.
0:18:33 > 0:18:35Well, of course you can have the deposit, Martin!
0:18:35 > 0:18:36You are amazing.
0:18:38 > 0:18:40Well, saves you a trip to the bank, Steven!
0:18:52 > 0:18:55Remember that guy, Clive, the one that taught you?
0:18:55 > 0:18:56Clive Morris.
0:18:56 > 0:18:59Well, he put up with your pig-headedness.
0:18:59 > 0:19:00I was not pig-headed!
0:19:00 > 0:19:02Not all the time.
0:19:02 > 0:19:06If he could put up with you, maybe he can manage Kim.
0:19:06 > 0:19:07Beep, beep, beep!
0:19:07 > 0:19:09I was 17. I was hormonal!
0:19:09 > 0:19:11Yeah, that's my point.
0:19:13 > 0:19:15You'd have an agreed set of Smart Targets,
0:19:15 > 0:19:17which we could crosslink to your CPD.
0:19:19 > 0:19:22Your Continuing Professional Development.
0:19:22 > 0:19:25Well, that sounds very sensible.
0:19:25 > 0:19:28The Smart Targets, or the CPD?
0:19:28 > 0:19:30All of it, really.
0:19:32 > 0:19:36How about Health and Safety courses? First Aid?
0:19:36 > 0:19:39Well, I know how to put a plaster on.
0:19:39 > 0:19:41Plasters. Plasters are good.
0:19:41 > 0:19:44My gran used to stick plasters on everything.
0:19:44 > 0:19:47Not that that...that's relevant.
0:19:47 > 0:19:50My Nick, he used to get himself into all sorts of scrapes.
0:19:50 > 0:19:54There ain't many parts of the body that I ain't patched up.
0:19:57 > 0:19:59I could probably, if needed,
0:19:59 > 0:20:01if everything goes...
0:20:01 > 0:20:05I could probably get our training team to reach out to you.
0:20:06 > 0:20:08I mean...email.
0:20:08 > 0:20:09Call.
0:20:11 > 0:20:14How about online modules, if we got you access to the portal?
0:20:16 > 0:20:18I'm sure I could do that.
0:20:18 > 0:20:20You know, if I had a portal.
0:20:25 > 0:20:28This is nice of your brother, isn't it?
0:20:28 > 0:20:29What, to mess up my whole future?
0:20:29 > 0:20:31To buy you dinner.
0:20:32 > 0:20:33Guilty conscience, innit?
0:20:36 > 0:20:38We'll find somewhere else.
0:20:38 > 0:20:41Yeah. Somewhere all three of us can get more space.
0:20:42 > 0:20:44She's really joking me now.
0:20:44 > 0:20:46Who? Bex.
0:20:46 > 0:20:49"Looks like I'm getting my old room back..."
0:20:52 > 0:20:54Have you stolen Bex's keys?
0:20:54 > 0:20:56No. Tina's?
0:21:00 > 0:21:03These...are yours.
0:21:04 > 0:21:06Carmel pulled out.
0:21:08 > 0:21:10So this is all ours?
0:21:12 > 0:21:13All this space?
0:21:13 > 0:21:14Every inch.
0:21:14 > 0:21:16Unless you'd rather stay where we are?
0:21:16 > 0:21:18No! Course not!
0:21:19 > 0:21:22Stairs! Martin, we've got stairs!
0:21:22 > 0:21:24I've cleared it with Ian...
0:21:25 > 0:21:27Kathy can manage tomorrow, so...
0:21:28 > 0:21:32Mr and Mrs Fowler, their assorted children,
0:21:32 > 0:21:34and their stairs.
0:21:42 > 0:21:44That's her, that's her. That's her.
0:21:45 > 0:21:48Ah! Are you showing her some of the bungalows I found? Yes.
0:21:48 > 0:21:50Yes, yes, they're lovely.
0:21:50 > 0:21:53Have you seen the one with the pergola in the garden and the roses?
0:21:53 > 0:21:56No, I don't think I've seen that one yet.
0:21:56 > 0:21:57Oh, let me find it.
0:21:57 > 0:21:59I thought you were getting fish and chips?
0:21:59 > 0:22:01Oh, all right. Well, maybe after.
0:22:05 > 0:22:07Honey, could you do the typing?
0:22:07 > 0:22:08Yeah.
0:22:09 > 0:22:11"Hello".
0:22:11 > 0:22:12Is that too friendly?
0:22:12 > 0:22:14No. Hello's good.
0:22:14 > 0:22:19"We met at your son's bail hearing.
0:22:19 > 0:22:23"Paul Coker was my grandson.
0:22:23 > 0:22:26"I gave you my hanky.
0:22:26 > 0:22:32"I'm probably the last person
0:22:32 > 0:22:39"you would want to hear from right now,
0:22:39 > 0:22:40"but I think it might help..."
0:22:40 > 0:22:42OK. Hold on.
0:22:42 > 0:22:45"Think it might help..."
0:22:45 > 0:22:46Yep.
0:22:46 > 0:22:47"Both of us..."
0:22:48 > 0:22:52"..and Simon, if we met."
0:22:58 > 0:23:00Why don't you sleep on it?
0:23:01 > 0:23:03Because you can't unsend it once it's gone.
0:23:10 > 0:23:11Conflict?
0:23:11 > 0:23:14How do you deal with conflict?
0:23:14 > 0:23:16Well, you just get on with it, don't you?
0:23:16 > 0:23:19I mean, you can't pretend that it ain't in the world,
0:23:19 > 0:23:21cos it is, ain't it?
0:23:21 > 0:23:25I mean, you know, when I worked with Pauline, that's Mrs Fowler,
0:23:25 > 0:23:29we was always falling out, you know, having words.
0:23:29 > 0:23:32Little squabbles. I mean, petty really.
0:23:32 > 0:23:34But we always made it up.
0:23:34 > 0:23:36That's what friends do, ain't it?
0:23:36 > 0:23:40And, here, in the launderette?
0:23:40 > 0:23:44Oh, well, you get the odd customer, but I'm always very polite.
0:23:44 > 0:23:46Mind you, I wasn't too happy
0:23:46 > 0:23:50about that fish finger curry restaurant they brought in,
0:23:50 > 0:23:53but still, that's the times, isn't it?
0:23:53 > 0:23:55You've got to go with the times.
0:23:57 > 0:24:00Yes. I mean, I can do the computer.
0:24:00 > 0:24:02My grandson...
0:24:02 > 0:24:05Well, my late husband's grandson, Bradley,
0:24:05 > 0:24:06he taught me.
0:24:06 > 0:24:09We used to used to have ever such fun "doing the Google".
0:24:11 > 0:24:13But you've just got to go with the times, haven't you?
0:24:13 > 0:24:17Otherwise, the times just go on without you.
0:24:17 > 0:24:21And you are left, you know, on your own.
0:24:21 > 0:24:22And...
0:24:22 > 0:24:27I think Mr Papadopoulos thought you might want to retire.
0:24:27 > 0:24:30Oh, he did, did he?
0:24:30 > 0:24:32Well, why didn't he ask me?
0:24:32 > 0:24:34And that would have saved you a journey.
0:24:35 > 0:24:37How old are you, Mrs Branning?
0:24:37 > 0:24:41You ain't allowed to ask me that, not in an interview.
0:24:41 > 0:24:43I'm sorry, I simply meant...
0:24:43 > 0:24:46I mean, we're not just human resources, you know,
0:24:46 > 0:24:50like your other resources, but with legs on. We're people.
0:24:50 > 0:24:52And we try to do our best.
0:24:52 > 0:24:56I might not have done your fancy courses and your whatsit,
0:24:56 > 0:24:59your portal, and I ain't going to.
0:24:59 > 0:25:00I'm really sorry.
0:25:00 > 0:25:04I've worked in this here launderette from before you was born,
0:25:04 > 0:25:07but I know everything there is to know about laundry.
0:25:07 > 0:25:10I know how to get a coffee spill out of a pinafore,
0:25:10 > 0:25:13or a raspberry stain out of a nice white pair of slacks.
0:25:13 > 0:25:17And I've mended these here machines more times than my Auntie Gwen
0:25:17 > 0:25:20has darned my Uncle Will's socks.
0:25:20 > 0:25:21Oh!
0:25:21 > 0:25:24And I know everything about people.
0:25:26 > 0:25:27Why they like to stop.
0:25:29 > 0:25:32Five minutes, sit down,
0:25:32 > 0:25:33have a little talk,
0:25:35 > 0:25:36Share a problem.
0:25:36 > 0:25:39And that's what our customers do.
0:25:40 > 0:25:44Because everything out there moves faster and faster,
0:25:44 > 0:25:51and sometimes, all of us just need a moment when we can stop.
0:25:51 > 0:25:52Thank you, Mrs Branning.
0:25:52 > 0:25:55And that's what I've done for over 40 years.
0:25:57 > 0:25:59Five minutes, sit down,
0:25:59 > 0:26:03have a little chat, share a problem.
0:26:04 > 0:26:06Have a biscuit, maybe a cup of tea.
0:26:08 > 0:26:12And it may not be good enough, but it's all I've got.
0:26:14 > 0:26:17Now, if you'll excuse me...
0:26:19 > 0:26:21I need a cigarette.
0:26:21 > 0:26:23As I'm sure you know...
0:26:25 > 0:26:30..smoking has not been condoned in this establishment
0:26:30 > 0:26:33since 2007.
0:27:58 > 0:28:00Hello, I'm Elaine Dunkley with your 90 second update.
0:28:00 > 0:28:03A manhunt's underway after a 14-year-old was forced
0:28:03 > 0:28:05into a car and raped on her way to school.
0:28:05 > 0:28:08It happened yesterday morning in Oxford.
0:28:08 > 0:28:12Police want to trace two white men driving a small, silver hatchback.
0:28:12 > 0:28:16Dozens are injured - one person has died -