0:00:33 > 0:00:35WOMAN COUGHS
0:01:21 > 0:01:24MUSIC: "Written In The Stars" by Tinie Tempah ft. Eric Turner
0:01:28 > 0:01:33It's important to keep those joints moving. And that's what we're...
0:01:33 > 0:01:37Not too much, Maude, be careful! We don't want any accidents.
0:01:37 > 0:01:42And shake those arms. Shake those arms.
0:01:42 > 0:01:44Shake those arms. Shake them.
0:01:44 > 0:01:47Very good, George. Shake those arms.
0:01:47 > 0:01:50Shake those arms. Shake those arms.
0:01:52 > 0:01:55- SWITCHES OFF MUSIC - Morning, everybody.
0:01:55 > 0:01:57Cup of tea?
0:01:57 > 0:01:59Now, I couldn't get no fig rolls today
0:01:59 > 0:02:01so you'll have to have ginger snaps.
0:02:01 > 0:02:05Only the one, mind, cos it's lunch in an hour -
0:02:05 > 0:02:07you don't want to spoil your appetite.
0:02:07 > 0:02:12Who's next? Who wants it nice and strong? Here we are.
0:02:23 > 0:02:25Oh, do you know where I can...?
0:02:27 > 0:02:31PHONE RINGS
0:02:38 > 0:02:40DOOR OPENS
0:02:40 > 0:02:45Dorothy. I had no idea you were coming in today.
0:02:45 > 0:02:48- Well, you know me, I like to keep myself busy.- Well, indeed.
0:02:48 > 0:02:51Why, it seems every time I turn round you're there,
0:02:51 > 0:02:55bustling away, doing something useful.
0:02:55 > 0:02:58I'd hate to think we take advantage of your good nature.
0:02:58 > 0:03:00Oh, don't worry about it.
0:03:00 > 0:03:03I ain't stopped for over 60 years, I ain't likely to start now.
0:03:11 > 0:03:14- Oh, I take it you're the new temp? - I'm sorry?
0:03:14 > 0:03:18- Well, why aren't you in uniform? - I think there's been a mix-up.
0:03:18 > 0:03:20Well, at least you speak English,
0:03:20 > 0:03:22which is an improvement on the last two.
0:03:22 > 0:03:24- Look, what is your name?- It's Abi.
0:03:25 > 0:03:29- She's me granddaughter. - Oh, that explains a lot.
0:03:29 > 0:03:32The stories Dorothy's told me.
0:03:32 > 0:03:36- Ten minutes, Dorothy, and I want you on lunch duty.- Right.
0:03:44 > 0:03:46What is it?
0:03:46 > 0:03:50The little girl I knew wouldn't be afraid to speak her mind.
0:03:51 > 0:03:54THUNDER RUMBLES
0:03:58 > 0:04:03- So...are you courting now? - No-one calls it that any more.
0:04:03 > 0:04:07No, more's the pity. I mean, what's happened to romance?
0:04:07 > 0:04:11Flowers, dances, conversation.
0:04:11 > 0:04:15It's all second-hand now - downloading, texting.
0:04:15 > 0:04:17No-one talks to each other any more.
0:04:17 > 0:04:21You know, men like your grandfather,
0:04:21 > 0:04:25- they're a dying breed. - Do you miss him?
0:04:25 > 0:04:28Oh, I get to see him as often as I can. Anyway, that's enough about me.
0:04:28 > 0:04:32- What have you been doing?- The usual.
0:04:32 > 0:04:35Schoolwork, fighting with Lauren, keeping Oscar out of my room.
0:04:35 > 0:04:37DOT CHUCKLES
0:04:37 > 0:04:40What about your mother and your father?
0:04:40 > 0:04:41I don't want to talk about them.
0:04:41 > 0:04:45Dorothy, the tables were supposed to be set ten minutes ago.
0:04:45 > 0:04:47Oh, yes, I'm sorry, I'm just coming.
0:04:47 > 0:04:49Timetables are there for a reason, Dorothy.
0:04:51 > 0:04:55- Are you just going to stand there and take that?- No, Lucinda is right.
0:04:55 > 0:04:58You know, it is lunchtime. Just coming.
0:05:07 > 0:05:12See, I was meaning to come and visit at Christmas.
0:05:12 > 0:05:14So, why didn't you?
0:05:14 > 0:05:19Dotty, she had me running all over the place. You know, shopping.
0:05:19 > 0:05:21For Christmas and for clothes.
0:05:21 > 0:05:27- Here, look, she made me buy these 'ere trousers.- Oooh!
0:05:27 > 0:05:30Yeah, I'd never worn them before.
0:05:30 > 0:05:33And then we had to go ice skating.
0:05:33 > 0:05:37And she wanted me to go with her to have her ears pierced.
0:05:37 > 0:05:38Well, you know I don't approve
0:05:38 > 0:05:41of young girls having their ears pierced.
0:05:41 > 0:05:45And when we got there, she persuaded me to have mine done.
0:05:47 > 0:05:50- She calls me her glam gran. What do you think?- Ooh.
0:05:50 > 0:05:52Yeah, you look great.
0:05:52 > 0:05:56And, of course, I had to do the flowers for Advent
0:05:56 > 0:05:59cos I promised the Rev Ms Tompkins.
0:06:01 > 0:06:04Fancy, a lady vicar! The less said about that, the better.
0:06:04 > 0:06:07But she is a very nice woman.
0:06:07 > 0:06:11So, you see, time just ran away from me.
0:06:11 > 0:06:13But Walford's your home.
0:06:13 > 0:06:16- No, not any more it ain't. - Why do you say that?
0:06:16 > 0:06:19Well, it ain't the same, you see. It's not like the old days.
0:06:19 > 0:06:24People are rushing around, you know, ain't got time for you.
0:06:24 > 0:06:27They're all on their gadgets.
0:06:27 > 0:06:29Nobody listens no more.
0:06:31 > 0:06:32I listen.
0:06:32 > 0:06:35DOT CHUCKLES
0:06:35 > 0:06:37Well, that's cos you're a nice girl, Abi.
0:06:42 > 0:06:44- You want to see the state of the launderette.- What?
0:06:44 > 0:06:48- Yeah, your shoes stick to the floor when you go in there.- Oh, no.
0:06:48 > 0:06:52- Yeah, and it smells funny.- Oh, dear. Pauline would turn in her grave.
0:06:52 > 0:06:54Yeah, and there's rubbish everywhere.
0:06:54 > 0:06:57I mean, we didn't even have a carol concert this year -
0:06:57 > 0:06:59no-one was there to organise it.
0:06:59 > 0:07:03Oh, that reminds me, got a sing-along here this afternoon.
0:07:03 > 0:07:05That's one of my initiatives.
0:07:06 > 0:07:08Is this about Heather?
0:07:10 > 0:07:12You know, I can't for the life of me remember
0:07:12 > 0:07:14where I put the carol sheets.
0:07:14 > 0:07:15Grandma Dot!
0:07:17 > 0:07:20No. It's not only about Heather.
0:07:20 > 0:07:23It's about Bradley and Dennis laying there
0:07:23 > 0:07:26outside the Vic on the pavement.
0:07:26 > 0:07:28It's my Ashley outside the launderette,
0:07:28 > 0:07:30Pauline laying in the gardens.
0:07:30 > 0:07:36It's ghosts. Everywhere I look, I see ghosts.
0:07:36 > 0:07:39Used to be a happy place.
0:07:39 > 0:07:42I used to be glad to call it home.
0:07:42 > 0:07:44It can be again.
0:07:44 > 0:07:45No.
0:07:45 > 0:07:49No, Abi, I ain't got the fight left in me no more.
0:07:49 > 0:07:51You know, I'm getting on.
0:07:51 > 0:07:55I just want to spend me last few years in peace.
0:08:12 > 0:08:15I can hardly believe you're the same little girl
0:08:15 > 0:08:18what used to come and feed me budgies for me.
0:08:19 > 0:08:23- Sometimes I wish I could be ten again.- Oh, so do I.
0:08:25 > 0:08:27But you're a beautiful young woman.
0:08:27 > 0:08:30I mean, you've got the whole world at your feet.
0:08:30 > 0:08:34You can do anything what you put your mind to.
0:08:35 > 0:08:38- Come on. You ready?- Mm-hm.
0:08:38 > 0:08:40Off we go.
0:08:40 > 0:08:45- Right, ready?- Yeah. One, two, three.
0:08:45 > 0:08:47Up she goes!
0:08:49 > 0:08:52- Are you still here? - I was just leaving.
0:08:53 > 0:08:57Would you mind giving the tea urn a bit of a blitz this afternoon?
0:08:57 > 0:09:00We all know what a marvel you are with the scouring pad.
0:09:00 > 0:09:02No, I won't.
0:09:02 > 0:09:05- I'm sorry? - You can scour your own tea urn.
0:09:05 > 0:09:08And I'll tell you something, Lucinda Blake,
0:09:08 > 0:09:10I am Dorothy Branning
0:09:10 > 0:09:13and I am senior manager of a well-regarded laundry service
0:09:13 > 0:09:17in the East End of London and I don't take orders from no-one.
0:09:17 > 0:09:19Except perhaps Mr Oppodopolus.
0:09:19 > 0:09:22And I am not taking orders
0:09:22 > 0:09:25from a jumped-up, bossy creature like yourself.
0:09:25 > 0:09:26You tell her, Dot.
0:09:26 > 0:09:28Thank you.
0:09:28 > 0:09:29Well...
0:09:29 > 0:09:31LUCINDA SPLUTTERS
0:09:34 > 0:09:37Now I see where I get it from.
0:09:37 > 0:09:39Oh!
0:09:39 > 0:09:42- DOT LAUGHS - Abi.
0:09:47 > 0:09:51Here you go. I almost forgot.
0:09:51 > 0:09:53What is it?
0:09:53 > 0:09:55A Christmas present? Oh.
0:09:55 > 0:09:57Thank you, Abi.
0:09:58 > 0:10:02- You will come and see me again soon, won't you?- I promise.
0:10:02 > 0:10:05It ain't been a wasted journey for you, has it?
0:10:06 > 0:10:08Dotty needs you here, I understand that.
0:10:08 > 0:10:13- It's not fair we get to keep you all to ourselves.- Oh, Abi.
0:10:15 > 0:10:19Go on. Off you go.
0:10:21 > 0:10:22Abi?
0:10:25 > 0:10:28You tell that grandma of yours
0:10:28 > 0:10:31to open me windows twice a week
0:10:31 > 0:10:33cos...er...
0:10:33 > 0:10:34me house needs airing.
0:10:57 > 0:10:59SHE COUGHS
0:11:04 > 0:11:06Bit of a nip in the air today.
0:13:12 > 0:13:15Subtitles by Red Bee Media Ltd