0:00:39 > 0:00:42You naughty girl.
0:00:42 > 0:00:45You are evil, Greg Douglas, pure evil.
0:00:46 > 0:00:48I take that as a compliment.
0:00:48 > 0:00:50Talk to him, will you?
0:00:50 > 0:00:51Of course.
0:00:53 > 0:00:56- God, my mind's gone blank. - No-one in this hospital respects me.
0:00:56 > 0:00:59I'm fluffy Chantelle, all right to take the mickey out of, nothing else.
0:00:59 > 0:01:03I'll recommend an extension to your FT status assessment.
0:01:03 > 0:01:05We will be back in three months to reassess.
0:01:05 > 0:01:07Thank you, Mr Black.
0:01:07 > 0:01:12- It's probably best that we forget it ever happened, right? Move on.- Yeah.
0:01:14 > 0:01:17PHONE RINGS
0:01:28 > 0:01:31Board Room. Now. Any sign of Mr Douglas yet?
0:01:31 > 0:01:34- Pharm...- Without the inept pharmacy cover story.
0:01:37 > 0:01:40Coffee, please.
0:01:48 > 0:01:49Thank you.
0:01:51 > 0:01:55- This way, early bird. - Am I late enough to have to need an excuse?
0:01:55 > 0:01:59- Oh, yeah.- Pharm...- Not pharmacy. Jac's already cracked that code.
0:01:59 > 0:02:01Will period pain cut it?
0:02:01 > 0:02:05Here, have this. Be happy I got you a coffee. I'm not getting you a croissant too.
0:02:05 > 0:02:08A man with angina is killing himself to be at this meeting on time.
0:02:08 > 0:02:10You look like crap.
0:02:15 > 0:02:18I hope whoever it was, it was worth the hang-over?
0:02:18 > 0:02:19She was.
0:02:19 > 0:02:24She, singular? My word, it must be love.
0:02:24 > 0:02:28So consultants, registrars...
0:02:28 > 0:02:32What is the most hazardous point of a long-haul flight's journey?
0:02:32 > 0:02:36Flight over the vast ocean or the mountain range,
0:02:36 > 0:02:39the barren deserts or the nocturnal storm?
0:02:40 > 0:02:43Nocturnal storm.
0:02:43 > 0:02:45No, it is none of these things.
0:02:45 > 0:02:48The final descent is the most dangerous part.
0:02:48 > 0:02:50Quite.
0:02:50 > 0:02:53Today is the final day of Holby's assessment for FT status.
0:02:53 > 0:02:57So today is the most critical of days.
0:02:57 > 0:02:59If we fail to get FT status we fail in our research
0:02:59 > 0:03:01and training objectives.
0:03:01 > 0:03:06We fall behind. As a hospital we die, slowly.
0:03:06 > 0:03:11As I understood it, we've already proved our medical skills over the last three months.
0:03:11 > 0:03:16On paper. Indeed we have. But today, we demonstrate. Teamwork is the keyword.
0:03:16 > 0:03:19The act of working in consortium -
0:03:19 > 0:03:23on Darwin in particular, please.
0:03:23 > 0:03:26Do not let your ward be the weak link.
0:03:26 > 0:03:30Holby City is a great hospital. It deserves FT status.
0:03:30 > 0:03:33Today is your opportunity to demonstrate that to Hugo Black.
0:03:33 > 0:03:37He knows as we do, what makes a hospital great.
0:03:37 > 0:03:41Good. That's all.
0:03:42 > 0:03:44Let's do this!
0:03:48 > 0:03:53Mary's last pear-drop and my Heat crossword are riding on this game.
0:03:53 > 0:03:56Sorry, Wendy. I'm going to have to declare a draw.
0:03:56 > 0:03:59I know you weren't keen but now your arm's stitched,
0:03:59 > 0:04:02your doctor would like you transferred to Darwin Ward.
0:04:02 > 0:04:04And I asked you to explain how that was necessary?
0:04:04 > 0:04:09- You've missed your last three asthma referrals.- You're a devil, Wendy.
0:04:09 > 0:04:13I said they're voluntary. What am I actually in hospital for?
0:04:13 > 0:04:16You tripped in heels, cut your arm and knocked your head.
0:04:16 > 0:04:20Why do I need to be on another ward just to be observed? Give me a reason.
0:04:20 > 0:04:23It's just until you're cleared for discharge.
0:04:23 > 0:04:26Go on. Let her stay if she wants to.
0:04:26 > 0:04:27Can I have a word?
0:04:29 > 0:04:34She's about to have this bowel cancer operation. Come on.
0:04:34 > 0:04:36She's got no-one here with her.
0:04:36 > 0:04:40She only had heart surgery a few months ago and no-one visited.
0:04:40 > 0:04:47Let me keep her company for a bit. I've already promised her. It's Mary you're hurting, not me.
0:04:47 > 0:04:49You want me to stay, don't you, Mary?
0:04:49 > 0:04:51I am enjoying the company.
0:04:53 > 0:04:56You're not moving me. End of.
0:05:06 > 0:05:08Please show Mr Black in.
0:05:08 > 0:05:11KNOCK ON DOOR
0:05:14 > 0:05:16Mr Hanssen. How are you?
0:05:17 > 0:05:21I'm afraid Mr Black has been...moved on.
0:05:21 > 0:05:26- Oh, I see.- A mutual decision. I'll be making the final assessment today.
0:05:27 > 0:05:30Good morning, Mr Farrell. May I offer you some light refreshment?
0:05:30 > 0:05:32I'd rather crack straight on, thank you.
0:05:32 > 0:05:35As well as a general overview of the hospital's functionality,
0:05:35 > 0:05:40I'd like to begin by spending some time on your surgical wards.
0:05:40 > 0:05:41Darwin and...
0:05:41 > 0:05:42- Keller.- Yes, of course.
0:05:42 > 0:05:47I will need to see an improvement in staff relationships on Darwin.
0:05:47 > 0:05:51Sir Fraser noted the ward has had some difficulty recently.
0:05:51 > 0:05:56When people skive, they usually hide in the staff room, not behind a drugs trolley.
0:05:56 > 0:05:59Have you got those lady pain killers that don't knock you out?
0:05:59 > 0:06:02If you can't do the time, than don't touch the wine.
0:06:02 > 0:06:04Have a heart.
0:06:04 > 0:06:06Anything I can do to help on the ward?
0:06:06 > 0:06:08I don't know. Ask a nurse.
0:06:08 > 0:06:11Coffee.
0:06:11 > 0:06:15Mr Douglas, thank you. You are managing the ward today.
0:06:15 > 0:06:17Jac and Elliot are in back-to-back surgery all day.
0:06:17 > 0:06:20I'm leading CTU.
0:06:20 > 0:06:23So who did you think that left to keep an eye on the ward?
0:06:23 > 0:06:27- Oh, dear.- Our CTU unit has gone from strength to strength.
0:06:27 > 0:06:29I'll find you when I'm ready for the tour.
0:06:29 > 0:06:33Right. Mr Douglas is running the ward today. He'll answer any questions you have.
0:06:43 > 0:06:46Don't even think about letting us down.
0:06:48 > 0:06:52- What does it say for Gemini? - She's good company for Mary. Mary's a bit nervous.
0:06:52 > 0:06:55I don't have time for an obs patient, especially a gobby one.
0:06:55 > 0:06:57- I did try.- Look. It's not the patient's decision!
0:06:57 > 0:06:59I know but...
0:06:59 > 0:07:00Watch and learn, OK.
0:07:00 > 0:07:05Wendy Weiss. Arm's healing well. Any more dizziness overnight?
0:07:05 > 0:07:08Nope. I think I might just have been a bit hammered when I tripped.
0:07:08 > 0:07:11- Sorry.- OK. Don't run in heels again.
0:07:11 > 0:07:16We're going to move you to Darwin for observation. A porter, please?
0:07:16 > 0:07:18- Oh, let her stay here. - Why, if you're just observing me?
0:07:18 > 0:07:21Darwin is better equipped for your medical history.
0:07:21 > 0:07:26- Oh, my gosh. Are you on commission with the Puffer Society?- It's your health you're risking, not mine.
0:07:26 > 0:07:28Oh, let her stay, please.
0:07:28 > 0:07:32I'll come down soon as I'm done. I promise.
0:07:32 > 0:07:33Thank you.
0:07:33 > 0:07:37Look, I love the way you are with the patients.
0:07:37 > 0:07:39I'm your number one fan,
0:07:39 > 0:07:43but we're two nurses and doctors down on the day of an assessment.
0:07:43 > 0:07:45Today, I need you to be a bit less nice, a bit more effective.
0:07:45 > 0:07:47Effective-directive. Got it.
0:07:47 > 0:07:52No more sob stories, no gut instincts, no questioning my judgement.
0:07:52 > 0:07:57All you need to do, is exactly what I tell you. OK?
0:07:57 > 0:08:01- Right. OK. - Right, you can start by persuading Darwin they have a new obs patient.
0:08:01 > 0:08:04Think of it as your first real test, yeah?
0:08:05 > 0:08:07Bye.
0:08:07 > 0:08:10See you later.
0:08:15 > 0:08:17- Don't bother.- I was held up. - Sure.- I was.
0:08:17 > 0:08:21Sure. I'm Luc by the way. It's a pleasure to meet you.
0:08:21 > 0:08:24I know who you are. Eddi and I talk.
0:08:24 > 0:08:28- How was the Ukraine? - Magical.
0:08:33 > 0:08:38Ukrainian. Six words for cabbage. Not one for excuse me.
0:08:38 > 0:08:42- Where is Mr Levy?- He's away. Which makes me your boss today.
0:08:43 > 0:08:46- She's yours.- No way. - Mr Malick says so.
0:08:46 > 0:08:50- There's no CT issue.- She's missed her asthma referral for three years.
0:08:50 > 0:08:53She's probably due a filling. Palm her off on a dentist?
0:08:53 > 0:08:57Mr Malick doesn't have time. It's heaving down there.
0:08:57 > 0:08:59What do you think it is up here? A school disco?
0:08:59 > 0:09:03I need you to stop debating and just do as I say.
0:09:03 > 0:09:06Say the wards are multi-tasking...
0:09:06 > 0:09:09There's an unattended patient by the nurses' base.
0:09:10 > 0:09:11Multi-tasking with a GS patient.
0:09:11 > 0:09:15Makes sense to get up to speed with her asthma while she's in the hospital.
0:09:15 > 0:09:19A time saver in the long run.
0:09:19 > 0:09:21Good.
0:09:22 > 0:09:24He likes you. It's worked out well, then.
0:09:31 > 0:09:34I'm Lesley, Kyle's foster mother.
0:09:34 > 0:09:38Poor boy is supposed to meet his mother for the first time in two years today.
0:09:38 > 0:09:41- She's on her way to the house as we speak.- OK.
0:09:41 > 0:09:45I'll coax the animal out of Kyle's nose as quickly as possible.
0:09:45 > 0:09:49It's a squirrel. My Girl Guides used to call me squirrel. It was a gift.
0:09:49 > 0:09:52I've left messages with the social worker to let his mother know of the delay
0:09:52 > 0:09:56- but communication's not his forte.- Looks like a rat.
0:09:56 > 0:10:01How is that supposed to look like a squirrel, if its bushy tail is concealed?
0:10:01 > 0:10:03Did you stick that up your nose?
0:10:03 > 0:10:04Yes. For no reason.
0:10:04 > 0:10:07And did you think that was a good idea?
0:10:07 > 0:10:12How are you supposed to learn the capacity of your own nose if you don't explore it?
0:10:12 > 0:10:15There is nothing abnormal about you, my friend.
0:10:15 > 0:10:18I'll leave you to it. Alert me if you need help with this.
0:10:18 > 0:10:20I'll be removing an object with tweezers.
0:10:20 > 0:10:24What kind of help do you imagine I might need?
0:10:24 > 0:10:26Just try your best, Doctor Petrenko.
0:10:32 > 0:10:35Just remind me again. The new arrivals?
0:10:35 > 0:10:38Bay eight, Mrs Rodriguez, tension pneumothorax.
0:10:38 > 0:10:42Should be home within 36 hours. Bay ten, Wendy Weiss.
0:10:42 > 0:10:46Our last minute, super-flexible, asthma-referral skipper.
0:10:46 > 0:10:48- How many check-ups has she missed? - Three.
0:10:48 > 0:10:51I must say, the ward's looking much neater this time around.
0:10:51 > 0:10:53Order. Calm.
0:10:53 > 0:10:57These things are important. A patient's only as calm as the environment they're in.
0:10:57 > 0:11:00Yes. Quite.
0:11:00 > 0:11:04I'd like you to take me through the admissions procedure, when you have a second.
0:11:04 > 0:11:05No problem.
0:11:09 > 0:11:10Greg, I need a favour.
0:11:10 > 0:11:13Those pain killers would have been nice.
0:11:13 > 0:11:16Indy's taken ill at nursery. I have to drop him off to my in-laws.
0:11:16 > 0:11:18- No-one else can do it... - Are you joking me?
0:11:18 > 0:11:21- No, it's too busy. Tell the nursery you can't.- I've tried.
0:11:21 > 0:11:26- Can't your husband go? - No. Please, I'll be there and back in 20 minutes.
0:11:26 > 0:11:29I'd ask Jac but she will never let me go. I'd cover for you.
0:11:29 > 0:11:37- 20 minutes and that's it. Go. - Thank you, thank you, thank you, thank you!
0:11:37 > 0:11:38And bring me back a cupcake, yeah.
0:11:45 > 0:11:48Nurse, please.
0:11:56 > 0:12:00I'm not quite sure if I want the operation yet.
0:12:00 > 0:12:05Mary, I thought you and Mr Malick decided it was best that you shouldn't wait.
0:12:05 > 0:12:08I'm going to struggle for a few weeks after the procedure.
0:12:08 > 0:12:11I'm sure social services can sort out some extra help.
0:12:11 > 0:12:15I'd just feel a lot better if Angie was keeping an eye on me.
0:12:15 > 0:12:21- I see.- Once the kids are on holidays, she can fly over for a few weeks.
0:12:21 > 0:12:25It'd be nice to have your daughter looking after you.
0:12:32 > 0:12:36Your elective's palpitations are managed. Theatre on schedule.
0:12:36 > 0:12:39- Sometimes there aren't enough gold stars.- Their CT, as requested.
0:12:39 > 0:12:44- I thought I asked Sahira to do this? - She's tied up. Pharmacy.
0:12:44 > 0:12:47I'm just being observed and having an asthma check-up.
0:12:47 > 0:12:51Why don't you ask my mate who had to spend her holiday savings
0:12:51 > 0:12:55to get a tooth fixed how satisfied she is with the NHS?
0:12:55 > 0:12:58Millions of pounds are wasted because of missed check-ups.
0:12:58 > 0:13:00Yes. I've been given the lecture, thank you.
0:13:00 > 0:13:03Panic not, Wendy Weiss. Doctor Douglas is here.
0:13:03 > 0:13:06- Any problems with breathing? - Only when under water.
0:13:06 > 0:13:11- When was your latest asthma attack? - Ages. I dunno... A year?
0:13:11 > 0:13:15My glands have been up for weeks. So gross.
0:13:15 > 0:13:18- Any coughing?- A bit.
0:13:18 > 0:13:21Was it quite phlegmy?
0:13:21 > 0:13:22Wendy?
0:13:22 > 0:13:25A little bit.
0:13:26 > 0:13:29If I had my way, I'd send her home with a rusty puffer.
0:13:29 > 0:13:32I'm due on the General Surgical Ward.
0:13:32 > 0:13:36I'll be back to check on things here after my tour.
0:13:36 > 0:13:41Can we order a chest CT for Miss Weiss, please. Immediately.
0:13:41 > 0:13:45The surgery, today, is your best chance of beating cancer.
0:13:45 > 0:13:48It's not the operation, it's the rehabilitation.
0:13:48 > 0:13:50Thanks, Nurse Lane.
0:13:50 > 0:13:54My daughter said she could fly over next month. Nurse Lane thought it made sense.
0:13:54 > 0:13:59Look. You've cancelled surgery twice before.
0:13:59 > 0:14:03- Do you not think this might just be the nerves talking? - No. It's common sense.
0:14:03 > 0:14:07I don't want to be alone if I can't take care of myself.
0:14:07 > 0:14:11I wouldn't send you home unless I was sure your care needs were met.
0:14:11 > 0:14:12As you know.
0:14:12 > 0:14:16But Angie would be so much better.
0:14:16 > 0:14:21I understand, of course you'd like your daughter to be here but unfortunately she's not.
0:14:21 > 0:14:25You need to think really hard about what your best interests are.
0:14:33 > 0:14:37Your mother will have shock when she sees looking you like this.
0:14:37 > 0:14:40I've only had you with me for six weeks.
0:14:40 > 0:14:43OK. This is it Kyle,
0:14:43 > 0:14:44keep nice and still...
0:14:44 > 0:14:48Ok, Kyle. It is pretty stuck.
0:14:48 > 0:14:52But we will succeed. On that you can rely.
0:14:52 > 0:14:55- What's all this then? - I'm fitting a drip. It's just a precaution.
0:14:55 > 0:14:58If we can't remove the squirrel manually...
0:14:58 > 0:15:02I won't pussyfoot. I can barely understand your accent, love.
0:15:04 > 0:15:06If.
0:15:06 > 0:15:09We. Can't. Remove.
0:15:09 > 0:15:11The. Squirrel.
0:15:11 > 0:15:14- Manually...- Why would you not remove it manually! How hard can it be?
0:15:14 > 0:15:18His nose is swollen and he can't keep still.
0:15:18 > 0:15:23- So we might have to remove it surgically...- Surgically? Are you joking?
0:15:23 > 0:15:25This boy's got to meet his mother in 20 minutes!
0:15:25 > 0:15:29Theatre's just a worst case scenario.
0:15:29 > 0:15:31I'll give it ten minutes.
0:15:39 > 0:15:42- I hope Wendy doesn't forget about me.- I'm sure she won't.
0:15:52 > 0:15:57- My word. You've been to ED quite a few times.- Quite a few?
0:15:57 > 0:16:01And the last time they found blood in patient's urine,
0:16:01 > 0:16:05- following a fall. - No sense of danger at all.
0:16:05 > 0:16:09Goodness knows what he's been up to in the care home all these years.
0:16:09 > 0:16:12There are no instances of daredevil stunts prior to six weeks.
0:16:12 > 0:16:14Can you do it once more,
0:16:14 > 0:16:16like I'm deaf.
0:16:18 > 0:16:21Kyle. Has. Been.
0:16:21 > 0:16:24Injuring. Himself. Since.
0:16:24 > 0:16:27He's been. In. Your. Care.
0:16:27 > 0:16:33Sahira, you were meant to be here ages ago. I can't do this by myself.
0:16:39 > 0:16:40Thank you.
0:16:45 > 0:16:49- Wendy... - What's up, Doctor Douglas?
0:16:49 > 0:16:54I'm afraid the CT scan revealed a mass in your lung.
0:16:56 > 0:17:01I think it'd be a good idea if you had someone here with you.
0:17:01 > 0:17:02Have I got cancer?
0:17:04 > 0:17:06We know nothing just yet.
0:17:06 > 0:17:10Shut your mouth. Shut your fat, stupid mouth.
0:17:10 > 0:17:12Sorry.
0:17:16 > 0:17:20We'd like you to visit oncology for some further tests to determine the best course of action.
0:17:20 > 0:17:23PHONE RINGS
0:17:26 > 0:17:28Do you think it's cancer?
0:17:30 > 0:17:33We can't speculate until oncology have done a biopsy.
0:17:33 > 0:17:36It's a simple question. You must have an idea.
0:17:36 > 0:17:40I know it's frustrating. I'm not being vague.
0:17:40 > 0:17:43- I simply don't have the answers. - I get it.
0:17:43 > 0:17:46I'm asking you, if you'd listen to me for just one second,
0:17:46 > 0:17:49do you think I've got cancer?
0:17:52 > 0:17:55Due to the mass'
0:17:55 > 0:17:57shape and location,
0:18:00 > 0:18:04you should prepare yourself for that diagnosis. I'm really very sorry.
0:18:05 > 0:18:09I'll have someone accompany you to oncology straight away.
0:18:11 > 0:18:14Are you sure there's no-one I can call for you?
0:18:16 > 0:18:17I said no.
0:18:19 > 0:18:23And I can't go to that new place, oncology, or whatever,
0:18:23 > 0:18:28- right now.- A nurse can accompany you. - I'm not scared, I'm busy.
0:18:28 > 0:18:34- Wendy.- The world doesn't revolve around you. I'll go when it's convenient.
0:18:34 > 0:18:37I've promised a friend I'll be somewhere.
0:18:40 > 0:18:41OK.
0:18:43 > 0:18:45Just think about it.
0:18:53 > 0:18:58Doctor Petrenko, ED have informed me Kyle Algate is 'at risk',
0:18:58 > 0:19:01- on account of his recent self-inflicted injuries.- Correct.
0:19:01 > 0:19:05- Why wasn't I informed? - You only had to ask for the notes.
0:19:05 > 0:19:09Eddi, the delight, got transferred from this ward. You blame me.
0:19:09 > 0:19:13- Correct.- I need to be kept up-to-date.- OK.
0:19:13 > 0:19:16That woman doesn't understand my perfect accent,
0:19:16 > 0:19:18you do not read my clear admissions updates.
0:19:18 > 0:19:22I'm tired of this one way street of communication with you people.
0:19:22 > 0:19:25- What do you want from me? - I take it from your bravado
0:19:25 > 0:19:31- that picking something out of a nose was a task completed without incident?- Of course.
0:19:31 > 0:19:33Good.
0:19:39 > 0:19:44- Don't you wish sometimes people would stop talking in your face? - So much.
0:19:44 > 0:19:48OK, we're going to try this again.
0:19:54 > 0:19:58- OK. Give me a break. You don't want to go to theatre.- Sorry.
0:19:58 > 0:20:03What is it with public sector workers and their complete lack of understanding about kids?
0:20:03 > 0:20:07He's a 15-year-old boy. Doing stupid stunts is what they do.
0:20:07 > 0:20:12All this meddling - you, the social workers - he's just a normal kid!
0:20:13 > 0:20:17Kyle love, I've asked the social worker to bring your mother here rather than back home.
0:20:17 > 0:20:22- You told Mum to come here? - I know it's not an ideal place for the big re-union
0:20:22 > 0:20:25but... I can't go on changing the location.
0:20:25 > 0:20:29I've been patient long enough. Get your boss. This is just ridiculous.
0:20:29 > 0:20:33- Can't you see I'm doing my best? - Clearly your best isn't good enough.
0:20:33 > 0:20:37Have you got any ideas why Kyle might be sticking things in his face when he's around you?
0:20:40 > 0:20:43Kyle! What are you doing?
0:20:43 > 0:20:46- Hodgkins Lymphoma in the lung? - Almost certainly.
0:20:46 > 0:20:49- In a 22-year-old? - Tell me about it.
0:20:49 > 0:20:52It doesn't explain why my elective's not on the table. CTU isn't in use,
0:20:52 > 0:20:56- why isn't Sahira helping out on the ward if you were behind with my prep?- She will be.
0:20:56 > 0:21:00Tracy, Ms Naylor's elective's ready for theatre. Please chase Wendy Weiss again.
0:21:00 > 0:21:05The poor girl's in a state of shock. I want to make sure she makes it to oncology. Thank you.
0:21:05 > 0:21:08- My patient's en route to theatre? - On their way. Waiting on cells.
0:21:08 > 0:21:12- Hematology does know I'm on a tight schedule?- I'll chase.- Thanks.
0:21:12 > 0:21:15PHONE RINGS
0:21:18 > 0:21:20CTU?
0:21:22 > 0:21:26Right, OK, thank you. Eight car RTA. East Circular.
0:21:26 > 0:21:30Two chest traumas for CTU. Where's Sahira?
0:21:45 > 0:21:49Mr Tennison, liver tumour. Recovering after a successful re-section two weeks ago.
0:21:49 > 0:21:52And this is Mr Nadacharain. Stomach ulcer.
0:21:52 > 0:21:55He's due for theatre this afternoon.
0:21:55 > 0:21:59We've co-ordinated post-op care with psych to deal with underlying stress issues.
0:21:59 > 0:22:02- Good.- Thank you. If you'd like to follow me.
0:22:02 > 0:22:08- Why are you ignoring Mary? - No-one's ignoring anyone. Have you been discharged already?
0:22:08 > 0:22:13- Can I help you? - That poor lady is scared, she's no-one here with her, no family.
0:22:13 > 0:22:18She's about to have a major operation. Surely you can give her two minutes of your time.
0:22:18 > 0:22:23- Hang on. I spoke to Mary earlier. - Why does she feel she's being pushed into an operation?
0:22:23 > 0:22:27- No-one's been pushed. - What's the harm in waiting until her daughter's here?
0:22:27 > 0:22:30I did put Mary's case for delaying to Mr Malick.
0:22:30 > 0:22:33Look, I'm sorry but you're not a relative.
0:22:33 > 0:22:38Exactly. She doesn't have any relatives.
0:22:38 > 0:22:41- Who's looking out for her? No-one. - I don't want a fuss.
0:22:41 > 0:22:44You know what, Mary? This lot are rude.
0:22:44 > 0:22:48If you can't trust them to treat you like a human being, can you trust them to cut you open?
0:22:48 > 0:22:54- I don't know really...- OK. Enough. I thought you were in Darwin.
0:22:54 > 0:22:59Stop trying to turn this back to me. This is about Mary and what's best for her recovery.
0:23:01 > 0:23:06Mary, my sincere apologies, if you feel you've been ignored.
0:23:06 > 0:23:12- It's fine. I know how busy you all are. - Don't let them pressurise you.
0:23:12 > 0:23:16Wendy, you're scaring my patient.
0:23:23 > 0:23:29- Chantelle. I'm going to be OK, aren't I?- Of course you will be.
0:23:29 > 0:23:31Promise?
0:23:33 > 0:23:36I promise you'll be fine, Mary.
0:23:37 > 0:23:40OK.
0:23:40 > 0:23:42I'm ready, thank you.
0:23:44 > 0:23:48Right. Can we get a porter, please?
0:23:48 > 0:23:50Nurse Lane.
0:23:52 > 0:23:56- She promised she'd be 20 minutes.- You shouldn't let her. What's with you?
0:23:56 > 0:24:00- She can't be far.- Two incoming traumas.- I'm going to have to cancel my electives.
0:24:00 > 0:24:04How's this going to look? A CTU emergency due in and no CTU lead.
0:24:04 > 0:24:10- She's probably caught in traffic. Look, I said I can handle CTU. It's fine.- You'd better.
0:24:12 > 0:24:17I left three messages. You were meant to be back 10.30. Get here, now.
0:24:17 > 0:24:22- Can we get some help over here now? - Sats 99. BP 90/60.
0:24:22 > 0:24:26What's the problem? You got it in easy last time.
0:24:26 > 0:24:30- I don't know. Drips sometimes just don't want to go in.- Would you like me to have a go?- No.
0:24:30 > 0:24:34If you didn't stand over me, I would do it a lot quicker.
0:24:34 > 0:24:38You know, we're cutting it really fine. This boy's mother is due here any second.
0:24:38 > 0:24:40Look at the state of him. What's she going to think?
0:24:40 > 0:24:44- Maybe she'll think it's what 15-year-old boys do.- Wouldn't be so bad if I could explain
0:24:44 > 0:24:49why you do these things in the first place, but you won't even tell me that, will you?
0:24:49 > 0:24:53Why can't you just talk to me, Kyle?
0:24:53 > 0:24:55I only want to help you.
0:24:55 > 0:24:58This isn't working at all, is it?
0:24:58 > 0:25:01Kyle, how's your nose?
0:25:01 > 0:25:05- Kills.- For the boy's sake. Could you please
0:25:05 > 0:25:08get someone who can help him?
0:25:10 > 0:25:14Penetration to the chest. Another casualty on its way... 3-year-old boy.
0:25:14 > 0:25:17Yes, this is Jac Naylor. Electives cancelled, doing Sahira's job.
0:25:17 > 0:25:22She'll be here. Call the paras at the East Circular RTA.
0:25:22 > 0:25:24Find out if Ms Shah is in attendance, now.
0:25:24 > 0:25:27She's probably there right now, handing out cakes
0:25:27 > 0:25:30and asking the dying how they get their hair so shiny.
0:25:33 > 0:25:37Ward. Check aspiration.
0:25:37 > 0:25:38Notes!
0:25:40 > 0:25:45Suspected pulmonary collapse. Sent direct from the scene of RTA. Sedation, intubation.
0:25:45 > 0:25:47Mr Hope's on his way.
0:26:01 > 0:26:05Tell me once more, we didn't push Mary into theatre, did we?
0:26:05 > 0:26:09Am I really going to have to remind you Chantelle, how much work you have?
0:26:09 > 0:26:12I know. Sorry. I'm going.
0:26:12 > 0:26:14It's just me and Wendy are really concerned.
0:26:14 > 0:26:18You think I'm not? Wait a minute, what do you mean, Wendy?
0:26:18 > 0:26:21Wendy's still waiting on the ward.
0:26:21 > 0:26:22For the love of...
0:26:24 > 0:26:29How do I say basic things so you understand? Please tell me. I really need to know.
0:26:29 > 0:26:32I told you, Wendy is not a relative.
0:26:32 > 0:26:37- I don't want her on my ward causing trouble. Get rid. Now. - Mary wanted Wendy here.
0:26:41 > 0:26:46Tell Wendy she can come back on the ward when Mary's back.
0:26:46 > 0:26:50There's no cause for her to be here till then. OK?
0:26:54 > 0:27:01It just won't budge. The boy keeps wriggling so it's...
0:27:01 > 0:27:07- Let me guess. You attempted to insert a drip in case surgery was required.- Yes...
0:27:08 > 0:27:13If you don't like having things being pulled out of your nose, don't stick them up your nose.
0:27:15 > 0:27:19Your squirrel. This ward is for people who are sick, not for idiots.
0:27:19 > 0:27:22- I'm sorry.- Don't waste my staff's time again.- I won't.
0:27:24 > 0:27:27So you're a rod not a carrot man?
0:27:27 > 0:27:31- Mr Hemmingway...- Next time if you need help, ask.
0:27:31 > 0:27:33There's no shame in it.
0:27:37 > 0:27:38You heard then?
0:27:41 > 0:27:45- Penetrating injury damaging lung function.- Chest X-ray. U and Es. More fluids in.
0:27:45 > 0:27:51- Is it true? That's Sahira's son next door? - I think so. Same name...
0:27:53 > 0:27:57- Was Sahira in the car? - The driver's being cut out. That's the only update I have.
0:27:57 > 0:28:01- I'll help with the boy. - Less movement on the left lung. No audible sound.
0:28:01 > 0:28:05He's tachycardic. Haemothorax near certainty. I'll chase up the X-ray.
0:28:07 > 0:28:10Mr Douglas. Are you fit to operate?
0:28:10 > 0:28:13Yeah. Why wouldn't I be?
0:28:19 > 0:28:24- What's happening?- I've told you. You need to wait downstairs until Mary's back on the ward.
0:28:24 > 0:28:28- You think she's going to die.- No. You're not allowed to be here.
0:28:28 > 0:28:31Yes, you do. That's why you're here and not doing your work.
0:28:31 > 0:28:37No. This operation is Mary's best chance of beating cancer... She's lucky.
0:28:37 > 0:28:40You should have let her die with her daughter here.
0:28:40 > 0:28:41If that was what she wanted.
0:28:41 > 0:28:46You should have given her a bit of control over all this.
0:28:46 > 0:28:49We're not things for you lot to shunt around like cattle.
0:28:49 > 0:28:51'Go here, have this done, have that done'.
0:28:51 > 0:28:54Do you understand what I'm saying?
0:28:54 > 0:28:56Are you OK?
0:28:59 > 0:29:00Tickity-boo.
0:29:00 > 0:29:01Check obs.
0:29:05 > 0:29:06Get specimen pot ready.
0:29:08 > 0:29:10Polyp sneered.
0:29:10 > 0:29:13Suction.
0:29:13 > 0:29:16It's like trying to thread a needle in the dark.
0:29:16 > 0:29:20This operation is the right decision.
0:29:20 > 0:29:21Mary'll be fine.
0:29:25 > 0:29:28OK, why don't you wait here a while?
0:29:29 > 0:29:31MONITOR BLEEPS
0:29:35 > 0:29:38- Extend the incision. - Knife.
0:29:39 > 0:29:41Knife.
0:29:41 > 0:29:43Suture.
0:29:43 > 0:29:47- Can someone call please someone and see if Sahira's OK? - Now's not the time.
0:29:47 > 0:29:50- Sahira's not dead. She's not the dying type.- Just do it!
0:29:50 > 0:29:54- And someone find out what's happening next door with her boy. - Saline.
0:29:54 > 0:29:56Use the fibrilar.
0:30:05 > 0:30:07- Air tight.- Sutures are holding.
0:30:07 > 0:30:09Well done, Mr Douglas.
0:30:15 > 0:30:16I see. Thank you.
0:30:17 > 0:30:20- Bad news? - You'll have to finish up alone.
0:30:24 > 0:30:28Pulmonary artery's gone. Swabs.
0:30:34 > 0:30:39- She's dying in there, isn't she? - No...
0:30:39 > 0:30:40We don't know that.
0:30:43 > 0:30:47I know. She should have had some family with her.
0:30:47 > 0:30:49It's too late now, isn't it?
0:30:54 > 0:30:57Keep 100% oxygen.
0:30:59 > 0:31:00Got it.
0:31:03 > 0:31:06Right. Closing. Let's get her to recovery.
0:31:08 > 0:31:12More suction. Come on. There's too much pressure. Suction.
0:31:12 > 0:31:16- The pulmonary's gone? - There's no more blood left. Four-0 vicryl.
0:31:28 > 0:31:31- You saved him. - Well? What's the bad news?
0:31:31 > 0:31:35- They cut a woman out of the car with the boy...- And?
0:31:35 > 0:31:38No details are confirmed.
0:31:38 > 0:31:39Just tell me.
0:31:41 > 0:31:43Last I heard... She's dead.
0:31:45 > 0:31:48Please excuse me from closing.
0:31:53 > 0:31:55Mary's fine.
0:31:55 > 0:31:57The tumour's gone.
0:31:59 > 0:32:04- That's it?- Yeah. You don't have to worry any more. OK?
0:32:05 > 0:32:10- Just like that? - We know what we're doing.
0:32:10 > 0:32:11She's through the hard bit.
0:32:14 > 0:32:15Good.
0:32:19 > 0:32:21Doesn't that hurt?
0:32:24 > 0:32:25Sahira?
0:32:25 > 0:32:30- The boy made it. The woman hasn't been identified yet.- Why doesn't anyone know anything?
0:32:37 > 0:32:41I need to be put through to the paras...
0:32:43 > 0:32:46Was Sahira Shah injured in the RTA?
0:32:46 > 0:32:48Well, please find out.
0:32:49 > 0:32:51Greg?
0:32:54 > 0:32:57Problem?
0:33:08 > 0:33:11Don't disappear like that. Kyle's almost ready to go.
0:33:11 > 0:33:15We're just waiting for bloods...
0:33:15 > 0:33:16Problem.
0:33:18 > 0:33:21First chance she has to see her son in two years...
0:33:22 > 0:33:25She swans off to Birmingham on a jolly.
0:33:25 > 0:33:28Kyle's mum's not coming?
0:33:28 > 0:33:31What kind of mother could do that to her own son?
0:33:33 > 0:33:37Well, he's got you.
0:33:37 > 0:33:42You're trying your... best.
0:33:42 > 0:33:45For all the good it's doing him.
0:33:53 > 0:33:57Greg, I am so, so sorry. I've just cleared up the confusion about the boy.
0:33:57 > 0:34:03- Why didn't you call? - There was a RTA... I gave the boy Indy's coat.
0:34:03 > 0:34:08- I tried to help the Mum. - I've been run ragged covering for you. You just left me?
0:34:08 > 0:34:10I had to help. It was total mayhem. Where's the boy now?
0:34:10 > 0:34:12"Total mayhem, babe, total nightmare, hon."
0:34:12 > 0:34:15You've no idea what I've been through today.
0:34:23 > 0:34:25Panic not. Lazarus walks.
0:34:25 > 0:34:28- Thanks for your concern. - Always a pleasure.
0:34:28 > 0:34:33- Elliot.- Sahira, what happened? We thought it was your son. - I am so, so, sorry.
0:34:33 > 0:34:36Well, the important thing is that you're OK.
0:34:36 > 0:34:39Look. There was no time. I've got to get back to work.
0:34:39 > 0:34:43- If you feel up to it. - I'm fine.
0:34:43 > 0:34:46- Well, let's draw a line under it then, please.- Thank you.
0:34:46 > 0:34:51Is that it?! She disappears leaving me to pick up the pieces...
0:34:51 > 0:34:54and princess gets away with it. Forget it!
0:34:57 > 0:35:00- I thought your son was on the table. - And I said I'm sorry.
0:35:00 > 0:35:02I've had Naylor on my back. CTU. Your CTU cases.
0:35:02 > 0:35:05I was trying to keep a scared, trapped child, calm!
0:35:05 > 0:35:09My phone died. Look, I need to change. I need to work.
0:35:09 > 0:35:13What's with you? Have you any idea? I've made us fail the assessment.
0:35:13 > 0:35:16I've just seen a woman dying in front of me. Her son saw everything.
0:35:16 > 0:35:21Why don't you ever think about what you're doing? You stupid woman... I thought you were...
0:35:33 > 0:35:36The RTA man's developed an arterial bleed. Back to theatre. Now.
0:35:46 > 0:35:47Hey, how are you doing?
0:35:47 > 0:35:49Bay six and five turned. Your ulcer's prepped.
0:35:49 > 0:35:53Mary's settled in HDU. Anaesthetist happy with her progress.
0:35:53 > 0:35:58A plus, Chantelle. Angus wants to see all admission papers once he's done his tour with Hanssen,
0:35:58 > 0:36:00- so make those a priority, yeah? - Sure.
0:36:13 > 0:36:17Hey Wendy, welcome back.
0:36:17 > 0:36:22She picked at her stitches. What was I meant to do, let her bleed?
0:36:22 > 0:36:25- There's barely any blood. A plaster would have done.- No!
0:36:25 > 0:36:30She picked a stitch loose and she didn't seem to feel any pain.
0:36:30 > 0:36:33It's my duty to treat her
0:36:33 > 0:36:36and she's clearly not well.
0:36:38 > 0:36:40I'm due in theatre.
0:36:43 > 0:36:46Kyle, love, it's your mum.
0:36:47 > 0:36:53Bit of a mix-up. She turned up but because she's not your official guardian any more,
0:36:53 > 0:36:56- they turned her away. - But she did actually come to see me?
0:36:57 > 0:37:00Yeah, so I've been told.
0:37:00 > 0:37:03Can I have a word?
0:37:05 > 0:37:07Do you think that's fair?
0:37:07 > 0:37:10I know, I know. I'm just trying to do the right thing.
0:37:10 > 0:37:14What else can I do? He won't confide in me.
0:37:14 > 0:37:17He doesn't want me. He seemed to respond well to that boss of yours.
0:37:18 > 0:37:23- Perhaps he could have a chat with him.- Mr Hemmingway?
0:37:23 > 0:37:26His social worker wants to review my suitability to care for that boy
0:37:26 > 0:37:30and I don't have a clue what goes on in his head.
0:37:30 > 0:37:34Please. I need help. I need something!
0:37:34 > 0:37:40- My arm really hurts. - I'll be gentle.
0:37:40 > 0:37:44It's so hot in here. I can't breathe. I need some air.
0:37:44 > 0:37:47- Would you like some water? - Yeah. Quickly. Please.
0:37:47 > 0:37:52I can't get air. I shouldn't be here. I hate hospitals.
0:37:52 > 0:37:56Calm down. You've had a stressful couple of hours.
0:37:56 > 0:38:01Waiting around for news of an operation is never fun.
0:38:01 > 0:38:03I should never have gone out last night.
0:38:03 > 0:38:07I hate my stupid friends and that stupid bar.
0:38:09 > 0:38:11You're nearly done.
0:38:13 > 0:38:16There you go, all done.
0:38:18 > 0:38:21You can go... Unless there's anything else?
0:38:25 > 0:38:28Wendy. It's time to go.
0:38:36 > 0:38:38Fine.
0:38:38 > 0:38:42Where can I get coffee round here?
0:38:42 > 0:38:45There's a coffee shop on the ground floor.
0:38:45 > 0:38:46And...
0:38:48 > 0:38:50where do I find oncology?
0:38:58 > 0:39:01Lesley thinks Kyle might benefit
0:39:01 > 0:39:05from some words of a 'positive male role model' before his discharge.
0:39:08 > 0:39:11Yes, incredibly, that oxymoron does mean you.
0:39:16 > 0:39:19Look who's come to have a word with you. Mr Hemmingway.
0:39:19 > 0:39:23- Say hello.- Hi.
0:39:23 > 0:39:25Hello.
0:39:33 > 0:39:34Nostril's inflamed.
0:39:37 > 0:39:40- Why didn't you let my mum in?- Your mum? Your mum hasn't shown up here.
0:39:46 > 0:39:47You lied to me.
0:39:56 > 0:39:59So we have a tear in the upper lobe of a lung.
0:39:59 > 0:40:01We need to suture and stem the bleeding.
0:40:01 > 0:40:05Remember we have an audience, people. Excuse me.
0:40:13 > 0:40:15Mr Douglas, Ms Shah...
0:40:15 > 0:40:19whatever's going on, don't bring it into my theatre.
0:40:20 > 0:40:22No way. I need you here.
0:40:22 > 0:40:25But she's terrified. She can't face oncology alone.
0:40:25 > 0:40:28Tell her to call her mum.
0:40:28 > 0:40:29She's not ready for that.
0:40:29 > 0:40:32Look. Any other day I'd let you. You know I would.
0:40:32 > 0:40:33But look around you.
0:40:33 > 0:40:37Is this a good time for the one staff nurse to be sitting in on a biopsy for what...
0:40:37 > 0:40:40One hour, two? I don't think so.
0:40:40 > 0:40:42If she's sent up by herself, she might not show.
0:40:42 > 0:40:46Sorry, but getting admissions papers done for an assessment is not more important
0:40:46 > 0:40:49than a cancer patient getting a diagnosis.
0:40:49 > 0:40:53I'll tell you what is. An 80-year-old man lying in his own urine for want of a new bag,
0:40:53 > 0:40:56patients going hungry because they haven't been served lunch yet,
0:40:56 > 0:41:00and me having to call in a crash nurse to assist on a respiratory arrest.
0:41:00 > 0:41:02These are the patients you've a duty of care for,
0:41:02 > 0:41:05not the oncology patient... Keller patients.
0:41:05 > 0:41:08So stay here and do your job.
0:41:08 > 0:41:10I've already promised her.
0:41:11 > 0:41:15Tell her you're busy. I'm sorry.
0:41:29 > 0:41:33I'm sorry. I can't go to the biopsy with you.
0:41:36 > 0:41:37Right.
0:41:41 > 0:41:45I'm busy. This is a very busy ward, Wendy.
0:41:47 > 0:41:48Right.
0:41:56 > 0:42:00I've been a foster carer for 30 years.
0:42:00 > 0:42:04Yeah, but you haven't fostered teenage boys?
0:42:04 > 0:42:07They can be tricky...
0:42:09 > 0:42:13Anyway, Mr Hemmingway seems to be getting on with him pretty well.
0:42:13 > 0:42:17Well, I'm so sorry I don't have a man at home then.
0:42:17 > 0:42:20I'm sorry for the sake of a positive, male role model
0:42:20 > 0:42:23I didn't stick with a disastrous marriage.
0:42:23 > 0:42:28I wasn't really trying to accuse you.
0:42:28 > 0:42:31I was just saying, some people just find it easier to
0:42:31 > 0:42:35be around some people more than others.
0:42:35 > 0:42:39It's just I'm trying so hard and I don't know what else to do.
0:42:40 > 0:42:44Kyle wants to go back to the care home. He misses some friends, apparently.
0:42:44 > 0:42:49He finds being around a middle aged woman weird. He said it's like being suffocated.
0:42:50 > 0:42:53Oh.
0:42:53 > 0:42:55Well, if that's what he wants.
0:43:01 > 0:43:03I told you it was just nerves.
0:43:05 > 0:43:07Is Wendy here?
0:43:09 > 0:43:11- She wanted to be.- She's young,
0:43:11 > 0:43:15it's only right she's better things to do.
0:43:17 > 0:43:20I'll speak to Mr Malick, tell him you're awake.
0:43:20 > 0:43:24He'll want to chat about your out-patient care. Make sure you've enough home help.
0:43:24 > 0:43:27You'll be back on your feet in a few weeks.
0:43:27 > 0:43:31- You'll be able go to Sydney.- I can fly?- You can meet your grandkids.
0:43:31 > 0:43:36You can sit on Bondi beach all day. Have barbecues, chase kangaroos.
0:43:36 > 0:43:40You've got your life back.
0:43:40 > 0:43:44You'll keep an eye on Wenders, won't you?
0:43:44 > 0:43:50- Did she say something? - A 20-year-old shouldn't be in hospital over-night by herself.
0:43:50 > 0:43:54And thank you, Chantelle.
0:43:58 > 0:44:01MONITOR BLEEPS
0:44:02 > 0:44:06More suction to the upper quartile. You might want to move closer to the cavity.
0:44:12 > 0:44:16Can I remind you both we're trying to razzle dazzle with our team-work.
0:44:16 > 0:44:20If I can give the impression my suturing of this artery
0:44:20 > 0:44:22is a team effort, so can you.
0:44:26 > 0:44:28One fifty. Clear.
0:44:28 > 0:44:32Come on, Mary.
0:44:32 > 0:44:34Again at one fifty. Clear.
0:44:35 > 0:44:37Mary. Come on Mary.
0:44:37 > 0:44:41Charging at two hundred. Clear.
0:44:42 > 0:44:47No output. Charging again at two hundred. Clear.
0:44:54 > 0:44:56Time of death...
0:44:56 > 0:45:00No. Not yet. Please, please. A bit longer, please.
0:45:00 > 0:45:0315:25.
0:45:07 > 0:45:10Final offices, Nurse Lane.
0:45:13 > 0:45:16More pressure.
0:45:18 > 0:45:19That's enough.
0:45:21 > 0:45:25I need more, erm...
0:45:27 > 0:45:30- Would you like Ms Shah to apply pressure, Mr Douglas?- Yes.
0:45:30 > 0:45:32Then give the order.
0:45:32 > 0:45:35More pressure, please.
0:45:35 > 0:45:37- I'm on it.- Thank you.
0:45:40 > 0:45:42Sutures are holding. Scissors.
0:45:47 > 0:45:52Ms Naylor, I'm sorry. I thought I could go straight from the scene to theatre.
0:45:52 > 0:45:55- I can't be here.- It's fine. Just go.
0:45:59 > 0:46:00Swab.
0:46:41 > 0:46:46You told me not to care. Well, I can't.
0:46:46 > 0:46:50I don't care if that makes life tough for you.
0:46:50 > 0:46:53I'm not like you
0:46:53 > 0:46:55and I don't want to be.
0:46:56 > 0:46:58You do it.
0:47:05 > 0:47:09Again, I apologise for Mr Douglas' rudeness earlier.
0:47:09 > 0:47:12- I believe he was upset about his colleagues.- Clearly.
0:47:12 > 0:47:15Over emotional displays is the risk you take
0:47:15 > 0:47:19- when you allow couples to work together.- They are not a couple.
0:47:19 > 0:47:23Oh... I do beg your pardon.
0:47:23 > 0:47:24I must have assumed.
0:47:26 > 0:47:30Well, on to the business of FT status.
0:47:30 > 0:47:34I take on board the challenges the RTA threw up.
0:47:34 > 0:47:37I can see you've worked hard to restore the hospital's reputation
0:47:37 > 0:47:40after the plastics incident, so well done for that.
0:47:40 > 0:47:44It's not been an easy decision. In my experience...
0:47:44 > 0:47:47For goodness sake make it quick.
0:47:49 > 0:47:55It's bad news, it's not the death sentence you think.
0:47:57 > 0:47:58Mary's been cured, hasn't she?
0:48:04 > 0:48:06Mary had an existing heart problem...
0:48:11 > 0:48:13She passed away, Wendy.
0:48:15 > 0:48:21I don't believe this. All those things you said.
0:48:21 > 0:48:24"She's fine. The op's worked." You said it to my face.
0:48:24 > 0:48:29That was wrong. Mary's an old lady. It was her heart.
0:48:29 > 0:48:34You told Mary her heart was fine. You knew it wasn't.
0:48:34 > 0:48:37How can you live with yourself?
0:48:37 > 0:48:40I'm not trained to make those kind of calls.
0:48:40 > 0:48:45But Mr Malick wouldn't have operated unless it gave his patient the best chance.
0:48:47 > 0:48:48This is it?
0:48:51 > 0:48:54I don't want hospitals.
0:48:54 > 0:48:57I don't want chemo.
0:48:57 > 0:49:01I don't want lying on beds for hours with people who keep dying.
0:49:03 > 0:49:06Where's your mum, Wendy?
0:49:06 > 0:49:09She's not here...
0:49:10 > 0:49:12..she died...
0:49:14 > 0:49:16It was ages ago.
0:49:19 > 0:49:23Well, I'm here. That's a start.
0:49:24 > 0:49:29What about your friends from last night?
0:49:29 > 0:49:30They don't get...
0:49:32 > 0:49:33..we don't talk.
0:49:35 > 0:49:37They don't get stuff like this.
0:49:37 > 0:49:40I bet a few of them do.
0:49:43 > 0:49:46I bet you've got one mate that's really good at this kind of stuff.
0:49:46 > 0:49:49The one who holds your hair back when you're being sick.
0:49:54 > 0:49:59There isn't a single doctor here that isn't going to do their best for you.
0:50:14 > 0:50:18Gather around, everyone. You too, Sahira.
0:50:18 > 0:50:21Well done, team.
0:50:21 > 0:50:27I can announce that Holby City now has Foundation Trust in its title.
0:50:29 > 0:50:32I'm reliably informed that cheesy balls
0:50:32 > 0:50:35and cava will be laid out for us. Let's raise a glass, those of us
0:50:35 > 0:50:38who don't have to rush off anywhere after work.
0:50:38 > 0:50:41Thank you. Well done.
0:50:41 > 0:50:42See. It all came good in the end.
0:50:42 > 0:50:46You can put the strains of today behind you.
0:50:46 > 0:50:48Excuse me.
0:50:50 > 0:50:51Aren't you happy?
0:50:54 > 0:50:56Mr Douglas, you did what was required of you
0:50:56 > 0:51:00today in Ms Shah's absence, despite your evident upset.
0:51:00 > 0:51:01Well done.
0:51:01 > 0:51:06It would be advantageous for you to learn to not treat one staff member differently from any other.
0:51:06 > 0:51:11- I understand. - The boy's father has arrived.
0:51:11 > 0:51:15Somebody needs to inform them they've lost a wife and mother.
0:51:20 > 0:51:23I'd like to think you might stay in touch.
0:51:23 > 0:51:25I'll leave it up to you.
0:51:25 > 0:51:27Thanks for trying.
0:51:43 > 0:51:47How do you think you solo treatment of Kyle's nasal obstruction went?
0:51:47 > 0:51:51- Just say it if you're going to say it.- You messed it up. Big time.
0:51:56 > 0:51:59We all make mistakes. It's your first day back
0:51:59 > 0:52:01so don't be too hard on yourself.
0:52:12 > 0:52:15- That did happen.- I need to see my son.- Sahira. Listen to me.
0:52:15 > 0:52:19That poor woman's husband will never get over this.
0:52:21 > 0:52:24I don't know what I'd do if I lost my family.
0:52:30 > 0:52:31I'll see you tomorrow.
0:52:36 > 0:52:40Sorry.
0:52:40 > 0:52:44Sorry. The boy's father.
0:52:44 > 0:52:47- Right.- I can break the news if you'd prefer?
0:52:47 > 0:52:50No.
0:52:52 > 0:52:54I'm ward manager today.
0:52:54 > 0:52:55# Haven't you heard?
0:52:55 > 0:52:59# I'm stuck on a verse
0:53:01 > 0:53:07# I'm stuck on a boy who fills me with joy
0:53:07 > 0:53:12# I knew I was wrong to
0:53:12 > 0:53:19# Jump straight on into this picture so pretty
0:53:19 > 0:53:24# But he is so pretty to me
0:53:30 > 0:53:36# He doesn't know just how far I would go
0:53:36 > 0:53:41# Just to kiss him
0:53:41 > 0:53:46# He doesn't know how I pine
0:53:51 > 0:53:58# So I make whirlpools
0:53:58 > 0:54:02# And watch him sparkle... #
0:54:02 > 0:54:05I don't expect you not to care, Chantelle.
0:54:07 > 0:54:12I just don't want you to beat yourself up when things go wrong.
0:54:12 > 0:54:15The buck stops with me.
0:54:27 > 0:54:30# And haven't you heard?
0:54:30 > 0:54:34# I thought I had first
0:54:34 > 0:54:38# And he loves me so
0:54:38 > 0:54:40# We're two in a row
0:54:40 > 0:54:43# Just look in his eyes
0:54:43 > 0:54:47# They're blue as the skies
0:54:49 > 0:54:52# A picture so pretty
0:54:52 > 0:54:56# But he is so pretty to me
0:55:02 > 0:55:08# So I make whirlpools...
0:55:08 > 0:55:11PHONE RINGS
0:55:11 > 0:55:15# And watch him sparkle... #
0:55:41 > 0:55:43Subtitles By Red Bee Media Ltd
0:55:45 > 0:55:48E-mail subtitling@bbc.co.uk