0:00:37 > 0:00:40Dean! You need to open the door.
0:00:40 > 0:00:42Dean, stop!
0:00:45 > 0:00:46Did she have an abortion?
0:00:48 > 0:00:49Gemma, what's happening? Are you OK?
0:00:49 > 0:00:52- I slept with Sean last night. - What do you want me to say?
0:00:52 > 0:00:53Don't take it personally.
0:00:53 > 0:00:55Mo's just grumpy because she's losing her battle
0:00:55 > 0:00:57with the Stay Puft Marshmallow Man.
0:00:57 > 0:00:58Holby fit club.
0:00:58 > 0:01:01You know who this is? Ms Campbell's mum.
0:01:01 > 0:01:04Your mum said she's happy to go on the waiting list.
0:01:04 > 0:01:06Shouldn't be more than a couple of weeks. A month at the most.
0:01:06 > 0:01:09I'm sorry, Serena, she's going to have to wait her turn.
0:01:11 > 0:01:15SIREN APPROACHING
0:01:27 > 0:01:29Two minutes!
0:01:29 > 0:01:31Don't mind me. I love being in a truck(!)
0:01:33 > 0:01:34What's happening to me?
0:01:34 > 0:01:37It's all right, stay calm. You're at Holby City Hospital.
0:01:37 > 0:01:38Now, what's your name?
0:01:38 > 0:01:40Dawn Mallory. Was I run over?
0:01:40 > 0:01:41No, no, Dawn. Nothing like that.
0:01:41 > 0:01:44You were crossing the road in front of my car when you collapsed.
0:01:44 > 0:01:46I waited with you until the ambulance came.
0:01:46 > 0:01:48That's very good of you.
0:01:48 > 0:01:50No, not really. My car broke down. Oh, no.
0:01:50 > 0:01:52Just take her straight through to AAU.
0:01:52 > 0:01:54Mum! Stay in the cab.
0:01:54 > 0:01:58Here, come... Thank you. Yep, lovely. I'll take that, thanks.
0:01:58 > 0:02:00Come on, come on, come on.
0:02:00 > 0:02:02Do you need a hand?
0:02:02 > 0:02:05No, I'm fine, thank you. I've just sent somebody your way, actually.
0:02:05 > 0:02:06Oh, great, OK. Thank you.
0:02:09 > 0:02:13Your first proper day off in months and you get to spend it here.
0:02:13 > 0:02:16Mum, they have finally managed to squeeze in your operation.
0:02:16 > 0:02:19- I wasn't going to miss that. - You could have had a sleep in.
0:02:20 > 0:02:23I haven't slept in in my entire life.
0:02:23 > 0:02:26Well, maybe you should have a go at it now.
0:02:26 > 0:02:28Perhaps it would make you a bit more relaxed.
0:02:31 > 0:02:32- Dr Clark?- Yes.
0:02:34 > 0:02:35Jerry.
0:02:35 > 0:02:37Dr Wilde. Gemma.
0:02:37 > 0:02:38Sorry I'm late.
0:02:38 > 0:02:41The roads are solid. Bus was late.
0:02:43 > 0:02:46Well, I've never been to a psychiatrist before.
0:02:46 > 0:02:49Do I just lie down and talk, or...?
0:02:50 > 0:02:52Just sit. And talk.
0:02:54 > 0:02:55About?
0:02:56 > 0:02:58Well...
0:02:58 > 0:03:02let's start with how being held hostage has affected you.
0:03:04 > 0:03:07And then you sign me off and I go back to work?
0:03:09 > 0:03:11Oh, my good God, have you seen the weather out there?
0:03:11 > 0:03:13Talk about brass monkeys.
0:03:13 > 0:03:14You're late.
0:03:14 > 0:03:17Oh, don't start. Coldest day of the year and my boiler packs in.
0:03:17 > 0:03:19I got in the shower and I thought I was going to die.
0:03:19 > 0:03:21Guess what, it was freezing when I came in.
0:03:21 > 0:03:23And yet here I am, on time.
0:03:23 > 0:03:24Oh, is this you for the day, then?
0:03:24 > 0:03:27I was hoping you were going to cheer me up, not make it worse.
0:03:27 > 0:03:29You're not still moping about Jac are you?
0:03:29 > 0:03:30Cos it's getting really tired now.
0:03:30 > 0:03:33Oh, well, thank you very much for the support, Maureen(!)
0:03:33 > 0:03:35Are you OK, Mo?
0:03:35 > 0:03:38I'm fine.
0:03:38 > 0:03:41Fancy going out tonight? Be just like the good old days.
0:03:43 > 0:03:45To be honest, I could do with the company,
0:03:45 > 0:03:48and even your wee miserable face is better than nothing.
0:03:50 > 0:03:52OK, but no banging on about Jac all night, OK?
0:03:52 > 0:03:53Would I?
0:03:55 > 0:03:57'Yeah.'
0:03:57 > 0:04:00Yeah, at first I had difficulty sleeping.
0:04:00 > 0:04:02But, well, you just pick yourself up, don't you?
0:04:02 > 0:04:04Get on with it.
0:04:04 > 0:04:07I'm not really into dwelling on stuff.
0:04:07 > 0:04:09You know, what might have been.
0:04:09 > 0:04:11Things are what they are, good or bad.
0:04:14 > 0:04:16I don't know what you want me to say.
0:04:16 > 0:04:20What, I'm falling apart, having panic attacks, flashbacks...?
0:04:23 > 0:04:25I'm sorry to disappoint you, but I'm not.
0:04:28 > 0:04:29Morning.
0:04:29 > 0:04:32Oh, hello. Lovely to see you again.
0:04:33 > 0:04:35Not that I'm glad you're back in hospital, but...
0:04:35 > 0:04:37Lovely to see you too, Chantelle.
0:04:37 > 0:04:40Sorry, we're a few nurses short today - the weather.
0:04:40 > 0:04:44But we're expecting an agency nurse soon, so everything's under control.
0:04:44 > 0:04:45Here we are.
0:04:45 > 0:04:47Mrs McKinnie.
0:04:47 > 0:04:48We meet again.
0:04:48 > 0:04:50Adrienne, please.
0:04:50 > 0:04:53Adrienne. How have you been?
0:04:53 > 0:04:54Middling.
0:04:54 > 0:04:57Well, hopefully we can do something to improve on that.
0:04:57 > 0:04:59So, can we get her prepped?
0:04:59 > 0:05:01Well, let's get her settled in first.
0:05:01 > 0:05:03PAGER BEEPS
0:05:03 > 0:05:06I'll leave Chantelle to sort you out
0:05:06 > 0:05:10and I'll be back shortly in case you do have any questions
0:05:10 > 0:05:11Thank you.
0:05:13 > 0:05:15Short-staffed today?
0:05:15 > 0:05:18I'm sure we'll manage. Look, I'm needed on AAU.
0:05:19 > 0:05:21And as soon as I'm back on my feet,
0:05:21 > 0:05:24I'm booking myself a flight to Australia.
0:05:24 > 0:05:26Oh!
0:05:26 > 0:05:28Let's get that coat off now, Mum.
0:05:28 > 0:05:30I recently joined Facebook.
0:05:30 > 0:05:31Facebook.
0:05:31 > 0:05:33At my age! Outrageous.
0:05:33 > 0:05:38Anyway, I got in touch with an old friend from university.
0:05:38 > 0:05:39Oh, lovely!
0:05:39 > 0:05:42Donald. He's invited me out there.
0:05:43 > 0:05:44Serena doesn't approve.
0:05:44 > 0:05:46Actually, Mum,
0:05:46 > 0:05:49can we not air our private business in front of Nurse Lane? Thank you.
0:05:49 > 0:05:52She's convinced he's only after me for my body.
0:05:52 > 0:05:54Well, you never know.
0:05:58 > 0:06:03Seriously, I don't know what else to say to you.
0:06:03 > 0:06:04I'm fine.
0:06:04 > 0:06:06I'm ready to go back to work.
0:06:06 > 0:06:09I'm bored of sitting at home.
0:06:11 > 0:06:13OK, we're done.
0:06:15 > 0:06:17Well, that's it? I can go back?
0:06:17 > 0:06:18Not yet.
0:06:18 > 0:06:21I think we need at least one more session.
0:06:23 > 0:06:25These will help you to sleep.
0:06:25 > 0:06:26Actually, I'm...
0:06:26 > 0:06:29You said you haven't spent time thinking about what happened.
0:06:29 > 0:06:31You should.
0:06:31 > 0:06:34It's how we come to terms with trauma
0:06:34 > 0:06:38and gain some degree of cognitive closure.
0:06:40 > 0:06:42It just all sounds so drastic, I suppose.
0:06:42 > 0:06:44Removing the entire bowel
0:06:44 > 0:06:46isn't any surgeon's first preferred choice, but...
0:06:46 > 0:06:48SHE SIGHS
0:06:48 > 0:06:50It's all right to admit you're scared, you know.
0:06:50 > 0:06:53- Serena, I'm an old woman... - You're not old.
0:06:53 > 0:06:56..and I'm about to undergo major surgery.
0:06:56 > 0:06:58And all the research shows your quality of life
0:06:58 > 0:07:00will be vastly improved.
0:07:00 > 0:07:03This operation changes peoples' lives.
0:07:06 > 0:07:07Serena.
0:07:07 > 0:07:09I'll be right back.
0:07:12 > 0:07:16Please tell me that expression has nothing to do with my mother's op.
0:07:16 > 0:07:20We've had an emergency admission. Dawn Mallory, you remember her?
0:07:20 > 0:07:21Yes, I remember.
0:07:21 > 0:07:24I'm afraid we're going to have to push your mother's operation back.
0:07:24 > 0:07:26Am I allowed to ask what kind of emergency?
0:07:26 > 0:07:31She has invasive bowel cancer which requires urgent intervention.
0:07:31 > 0:07:33But shouldn't she should transfer over to St Peter's?
0:07:33 > 0:07:35I'm not prepared to risk moving her
0:07:35 > 0:07:38when we're perfectly capable of handling it here.
0:07:46 > 0:07:48- Sniffles.- You're back!
0:07:48 > 0:07:51Nah. Been to pick up this from the pharmacy.
0:07:52 > 0:07:54So, what's the news?
0:07:54 > 0:07:57Yeah, well, I've just been pushing on with the assessments really,
0:07:57 > 0:08:00so on Friday I did an intramuscular injection
0:08:00 > 0:08:03and a male urethral catheterisation.
0:08:03 > 0:08:05Yeah, that didn't go too well.
0:08:05 > 0:08:08It took a few tries, but you know what they say.
0:08:08 > 0:08:11"Get this incompetent butcher away from me?"
0:08:11 > 0:08:13Ah-ha-ha! Yeah.
0:08:13 > 0:08:16No, no, no. Mr Griffin's been really helpful, actually.
0:08:16 > 0:08:18He didn't say as much,
0:08:18 > 0:08:21but I think he thinks I'm looking good for the F1 Prize.
0:08:23 > 0:08:25OK.
0:08:25 > 0:08:28Well, better get going before I freeze to death.
0:08:28 > 0:08:30Yeah, yeah. Me too - busy, busy, busy.
0:08:43 > 0:08:45Now, Lucas, I believe you've had a fall?
0:08:45 > 0:08:48He was up a ladder. In this weather.
0:08:48 > 0:08:51I was trying to clear the gutter. The one Dad was supposed to clear.
0:08:53 > 0:08:54Lucas's father and I are separated.
0:08:58 > 0:09:01Well, according to the ED, you have severe pain
0:09:01 > 0:09:02in the lower pelvic area.
0:09:02 > 0:09:04Are you also having difficulty breathing?
0:09:04 > 0:09:06Do you mind if I take a look?
0:09:18 > 0:09:20- Mum!- Oh!
0:09:22 > 0:09:24Right, OK.
0:09:26 > 0:09:28Sorry. You OK?
0:09:30 > 0:09:32Hmm. Right.
0:09:32 > 0:09:34Well, it looks like you have a haematoma.
0:09:34 > 0:09:36What does that mean?
0:09:36 > 0:09:40What it means, Mrs Talbot, is... Oh, sorry, you can turn round now.
0:09:40 > 0:09:41- Sheridan, please.- Sheridan.
0:09:41 > 0:09:43But everyone calls me Sherry.
0:09:43 > 0:09:45Sherry.
0:09:45 > 0:09:48It means you have a swelling containing some blood,
0:09:48 > 0:09:50which is why your testicle is so painful.
0:09:50 > 0:09:52Now, it also means we have to do an ultrasound scan
0:09:52 > 0:09:53to make absolutely sure.
0:09:53 > 0:09:56I'm also concerned about your breathing,
0:09:56 > 0:09:58so I'm going to transfer you to another ward
0:09:58 > 0:10:00where my colleague Ms Effanga is going to do some tests,
0:10:00 > 0:10:02and she'll do the ultrasound, too.
0:10:02 > 0:10:04Can't we do the tests here?
0:10:04 > 0:10:05I'd rather not...
0:10:05 > 0:10:07You know.
0:10:07 > 0:10:11I think he'd prefer to have a male doctor. For...you know.
0:10:13 > 0:10:16Yes. Well, I can talk to my boss.
0:10:16 > 0:10:18I might be able to come up there with you.
0:10:24 > 0:10:26Is it really you?
0:10:26 > 0:10:28Either that or you're hallucinating.
0:10:28 > 0:10:31If you are, you probably shouldn't be dealing with patients.
0:10:31 > 0:10:34All right, Mrs Benson, unfortunately your ulcers are still bleeding
0:10:34 > 0:10:36so I will admit you for a gastroscopy, OK?
0:10:36 > 0:10:38What's going on here?
0:10:38 > 0:10:40Dr Clark signed me off.
0:10:40 > 0:10:42That was quick.
0:10:42 > 0:10:45Turns out I was in the wrong place at the wrong time.
0:10:45 > 0:10:47I could have told him that, but there you go.
0:10:47 > 0:10:49OK, well. We'll ease you back.
0:10:49 > 0:10:52I don't need easing in. I'm falling behind on my assessments.
0:10:52 > 0:10:53It's not a race.
0:10:53 > 0:10:57Of course it's a race. You know how prestigious the F1 prize is.
0:10:57 > 0:10:59If I don't get it, Dr Digby will.
0:10:59 > 0:11:00Dr Digby?
0:11:00 > 0:11:03From what I heard, that is not very likely,
0:11:03 > 0:11:05but I'm not going to knock your ambition.
0:11:08 > 0:11:10- How is she? - It went well, I think.
0:11:10 > 0:11:13Good. So, is my mother going to be prepped for theatre now?
0:11:13 > 0:11:14Just as soon as I'm finished with Dawn.
0:11:14 > 0:11:16The agency nurse didn't turn up.
0:11:16 > 0:11:17Don't tell me, the weather.
0:11:17 > 0:11:20Honestly, a few drops of rain, this country grinds to a halt.
0:11:23 > 0:11:25Hopefully not too long now.
0:11:27 > 0:11:29I'm invisible. You having fun?
0:11:30 > 0:11:34Donald sent me pictures taken outside the Opera House.
0:11:34 > 0:11:36He's got us tickets for Madame Butterfly.
0:11:45 > 0:11:47The poor thing's terrified of you.
0:11:47 > 0:11:51He's a junior doctor - he's terrified of everything.
0:11:51 > 0:11:53Maybe I should go and shout at someone.
0:11:53 > 0:11:55Oh, for goodness sake, Serena.
0:11:55 > 0:11:59Look, embrace the powerlessness. It might make you a better doctor.
0:11:59 > 0:12:01What? It'll teach me to empathise more
0:12:01 > 0:12:03with worried patients and their relatives?
0:12:03 > 0:12:06Is that such a bad thing?
0:12:06 > 0:12:08Empathy is not a sign of weakness.
0:12:08 > 0:12:11Right, Mr Griffin's ready for you in theatre now,
0:12:11 > 0:12:13- so shall we get you prepped? - Thank you.
0:12:16 > 0:12:18- Mr Parish?- Yes, it is, yeah.
0:12:18 > 0:12:19All right, I'm Mr Spence.
0:12:19 > 0:12:22Have they explained to you why you've been transferred from the ED?
0:12:22 > 0:12:24Something about nerve damage?
0:12:24 > 0:12:26Possible nerve damage. You want to tell me what happened?
0:12:26 > 0:12:29I was on my bike. I was going to pick up my wife's birthday present.
0:12:29 > 0:12:32I hit some ice, next thing I'm on the ground.
0:12:32 > 0:12:34Well, then, technically, it's your wife's fault.
0:12:34 > 0:12:36Do you want us to call her for you?
0:12:36 > 0:12:38Yeah. She's under Sophie.
0:12:39 > 0:12:41OK, great. Someone will be with you in a minute.
0:12:41 > 0:12:43Dr Wilde, you up for dealing with a patient?
0:12:43 > 0:12:45Yeah.
0:12:45 > 0:12:48OK. Todd Parish. He's in bed four. He's just had a motorcycle accident.
0:12:48 > 0:12:50I need you to call and get his records transferred.
0:12:50 > 0:12:52And when you've done that, if you could ring his wife.
0:12:52 > 0:12:54Should be under Sophie. And when you're done with that,
0:12:54 > 0:12:57I would like to hear your initial assessment report back to me.
0:12:57 > 0:12:59You're not going to be here?
0:12:59 > 0:13:00No, you need me to be?
0:13:00 > 0:13:03- No. - All right, that's what I thought.
0:13:12 > 0:13:13Out, Serena.
0:13:13 > 0:13:15I want to observe.
0:13:15 > 0:13:17- I can't allow that. - Of course you can.
0:13:17 > 0:13:18You think I need observing?
0:13:18 > 0:13:20No, it's not that. I just want...
0:13:22 > 0:13:24I'd like to be with her.
0:13:24 > 0:13:26One word and you're out.
0:13:26 > 0:13:28- Mm-hmm.- Not good enough. You have to say it.
0:13:29 > 0:13:31One word and I'm out.
0:13:31 > 0:13:33- Malick, you heard that? - Loud and clear.
0:13:34 > 0:13:36And the rest of you?
0:13:36 > 0:13:37ALL: Yes, Mr Griffin.
0:13:38 > 0:13:41OK, let's get started.
0:13:42 > 0:13:45Well, Michael said he was very happy for me to be up here
0:13:45 > 0:13:47to deal with Lucas's... testicular needs.
0:13:47 > 0:13:50- So, if it's OK with you...? - Sure.- Good.
0:13:50 > 0:13:52Lucas, this is Ms Effanga,
0:13:52 > 0:13:54who is going to be looking after your chest.
0:13:54 > 0:13:57- Oh, sorry, this is Sherry, Lucas's mum.- Hi.
0:13:57 > 0:13:59- Hi.- Hi.
0:14:01 > 0:14:06First thing, the ultrasound confirms a ruptured testicle.
0:14:06 > 0:14:09So, I'm afraid we're going to have to operate to see
0:14:09 > 0:14:11if the dead tissue can be removed.
0:14:11 > 0:14:13- An operation on...? - What if it can't?
0:14:13 > 0:14:16We may have to remove the damaged testicle.
0:14:16 > 0:14:17Oh, my God.
0:14:18 > 0:14:20Would that mean he wouldn't be able to..?
0:14:20 > 0:14:22Please!
0:14:22 > 0:14:25Jonny, would you mind taking Mrs Talbot to get consent for theatre?
0:14:25 > 0:14:28Sure thing. If you'd just like to step this way.
0:14:31 > 0:14:33I'm sure everything will be fine.
0:14:33 > 0:14:34You're very kind, Doctor...?
0:14:34 > 0:14:37Nurse. Nurse Jonny.
0:14:40 > 0:14:42Uh, Sorry, Nurse Maconie!
0:14:42 > 0:14:43Just this way.
0:14:49 > 0:14:53Mr Parish? Hi. I'm Dr Wilde. Mr Spence has asked me to examine you.
0:14:55 > 0:14:58I rang your wife. Left her a message.
0:14:58 > 0:15:01I don't know why Sophie has a mobile. She never answers it.
0:15:01 > 0:15:02If you could just look at me.
0:15:05 > 0:15:07Sorry.
0:15:09 > 0:15:11Any dizziness, nausea, blurred vision?
0:15:16 > 0:15:18She'd seen this locket in an antique shop.
0:15:18 > 0:15:20My wife, I was going to buy it for her.
0:15:22 > 0:15:25It's like old silver, Victorian, I think,
0:15:25 > 0:15:28with rubies, which probably meant bad luck back then.
0:15:30 > 0:15:32- She just fell in love with it. - Sounds lovely.
0:15:34 > 0:15:37Right, if you could just try wiggling your fingers for me?
0:15:39 > 0:15:41Is it serious?
0:15:41 > 0:15:44No, don't worry. It's just the bruising and the plaster.
0:15:44 > 0:15:46I'll arrange a CT scan of it, though, just to be sure, OK?
0:15:46 > 0:15:48You're the boss.
0:15:51 > 0:15:54Must be hard, raising a teenage boy on your own.
0:15:56 > 0:15:59It's making me old.
0:15:59 > 0:16:01You don't look old.
0:16:02 > 0:16:04I shouldn't complain.
0:16:04 > 0:16:07He's no trouble, really, he's just at that age.
0:16:07 > 0:16:09Some of the friends he's knocking around with.
0:16:09 > 0:16:11I know they're smoking and drinking.
0:16:11 > 0:16:13I'm scared they're leading him astray.
0:16:13 > 0:16:16Well, like you say, it's a teenage thing.
0:16:17 > 0:16:19He'll grow out of it. I did.
0:16:19 > 0:16:21Well, the smoking.
0:16:22 > 0:16:26The drinking and going out, I'm still kind of working on.
0:16:27 > 0:16:30And as for the being led astray, well...
0:16:37 > 0:16:40- Michael.- Yes?
0:16:40 > 0:16:42According to his Todd's GP, he was in a crash 18 months ago.
0:16:42 > 0:16:44He was treated for minor injuries.
0:16:45 > 0:16:50There was a passenger in the car who died at the scene. His wife, Sophie.
0:16:54 > 0:16:56His GP referred him for psychiatric help.
0:16:59 > 0:17:02He's been talking about her like she's waiting for him at home.
0:17:02 > 0:17:04I just left her a message on her mobile.
0:17:04 > 0:17:06Could be concussed.
0:17:07 > 0:17:08There's no sign of it.
0:17:08 > 0:17:11- All right, well, let's watch and wait.- Sure.
0:17:11 > 0:17:13You want me to take over?
0:17:13 > 0:17:16No. Maybe I'll talk to him? See if I can find out what's going on?
0:17:16 > 0:17:18All right, tread carefully.
0:17:21 > 0:17:23I feel sick.
0:17:24 > 0:17:26There you go.
0:17:26 > 0:17:27VOMITS
0:17:27 > 0:17:29OK?
0:17:30 > 0:17:32OK.
0:17:33 > 0:17:35That's the woman who brought me in.
0:17:35 > 0:17:37That's Ms Campbell. She's a consultant here.
0:17:37 > 0:17:39Her mother's just had an operation.
0:17:40 > 0:17:44How about you, your family? Anyone you'd want us to call?
0:17:44 > 0:17:45My parents live in Manchester.
0:17:45 > 0:17:46Oh!
0:17:46 > 0:17:50They'll be at work, so I don't want to bother them.
0:17:50 > 0:17:51OK. How come you're down here?
0:17:51 > 0:17:53Uni. Modern History.
0:17:54 > 0:17:56Could you pass my bag?
0:18:01 > 0:18:05Oh, I used to love roller skating as a kid!
0:18:05 > 0:18:06Never done it before.
0:18:08 > 0:18:10I was on my way to a date.
0:18:10 > 0:18:12I'd be terrified to go roller skating on a date.
0:18:12 > 0:18:14Knowing my luck I'd fall flat on my face and embarrass myself.
0:18:14 > 0:18:16That's part of the fun.
0:18:16 > 0:18:18Are you going to call him?
0:18:18 > 0:18:19Who?
0:18:19 > 0:18:23Oh, my date? I suppose I should.
0:18:24 > 0:18:25He might come and visit you.
0:18:25 > 0:18:28I doubt it. I've never met him before.
0:18:28 > 0:18:30Doesn't matter.
0:18:30 > 0:18:32There's always next week.
0:18:32 > 0:18:34I met another guy who's in the army.
0:18:35 > 0:18:37He's into rock climbing.
0:18:37 > 0:18:39What do you think? Sound fun?
0:18:41 > 0:18:43Maybe! Excuse me.
0:18:48 > 0:18:50Chantelle.
0:18:50 > 0:18:52Mrs McKinnie's going to be out for a while yet.
0:18:52 > 0:18:53Let's keep her on hourly obs.
0:18:53 > 0:18:56Any problems, you call or page me, OK?
0:18:56 > 0:18:58And call the oncology department at St Peter's.
0:18:58 > 0:18:59Let them know Dawn Mallory's
0:18:59 > 0:19:02going to miss her chemo session this afternoon.
0:19:06 > 0:19:07How's Mum?
0:19:07 > 0:19:09Mum's doing fine.
0:19:09 > 0:19:11Are you going to sit with her until she wakes up? She'd like that.
0:19:11 > 0:19:13No, I might just nip to my office.
0:19:13 > 0:19:15I've got a mountain of paperwork to catch up on.
0:19:15 > 0:19:17- OK. Shall I buzz you when she wakes? - Yes, please. Thanks.
0:19:22 > 0:19:24You look serious. Is it bad news?
0:19:25 > 0:19:28Erm...
0:19:28 > 0:19:31I got your medical records from your GP.
0:19:32 > 0:19:33They mention the crash.
0:19:35 > 0:19:36And your wife...
0:19:37 > 0:19:39I don't want to talk about it.
0:19:40 > 0:19:41I understand...
0:19:41 > 0:19:42No, you don't understand.
0:19:44 > 0:19:46Yeah, you're right. I'm sorry, I don't.
0:19:48 > 0:19:51Have you...had any help?
0:19:52 > 0:19:54Help?
0:19:54 > 0:19:57I don't know, a bereavement counsellor?
0:19:58 > 0:19:59- We have people here. - No thanks.
0:20:02 > 0:20:04OK.
0:20:04 > 0:20:06I'll just go and arrange your CT scan.
0:20:09 > 0:20:10Are you sure?
0:20:14 > 0:20:17OK. OK. Thank you.
0:20:26 > 0:20:28- Rock climbing, eh?- Mmm.
0:20:30 > 0:20:33I think I'd prefer a nice meal or a film for a date.
0:20:37 > 0:20:40Isn't it a bit dangerous, you know?
0:20:40 > 0:20:42If the rock climbing won't get you, the cancer will.
0:20:45 > 0:20:50Mr Griffin asked me to phone St Peter's about your chemo session.
0:20:52 > 0:20:55And they told you I'd missed a few appointments.
0:20:56 > 0:20:58Six appointments.
0:21:00 > 0:21:02I decided to stop going.
0:21:02 > 0:21:06Chemo...makes me ill.
0:21:06 > 0:21:09Is that why you didn't want me to phone your parents?
0:21:09 > 0:21:11They don't know?
0:21:11 > 0:21:13They wouldn't understand.
0:21:13 > 0:21:15You never know.
0:21:15 > 0:21:17Parents can surprise you sometimes.
0:21:21 > 0:21:25All they see when they look at me is their dying daughter.
0:21:26 > 0:21:29I don't want to spend the next two years feeling sorry for myself,
0:21:29 > 0:21:32so I'm having fun.
0:21:34 > 0:21:36Today it was roller skating.
0:21:36 > 0:21:38Another time it was a fancy dress party.
0:21:38 > 0:21:40And once I went on a demo in London.
0:21:42 > 0:21:44I'm not some kind of tart or anything.
0:21:47 > 0:21:49They're just...
0:21:52 > 0:21:54..people who don't know I'm dying.
0:21:58 > 0:22:00I even got to kiss one of them.
0:22:04 > 0:22:05Good for you.
0:22:30 > 0:22:31MACHINE BEEPS
0:22:31 > 0:22:33Mr Malick!
0:22:34 > 0:22:37Dawn! Dawn!
0:22:37 > 0:22:40She's unresponsive. Pulse 120.
0:22:40 > 0:22:41Yo, Mo.
0:22:41 > 0:22:43Everything OK?
0:22:43 > 0:22:44All forms signed.
0:22:44 > 0:22:46Cool. Listen, about tonight,
0:22:46 > 0:22:48I was thinking that, you know, since I'm blowing out fat club,
0:22:48 > 0:22:51we might as well do it in style and go for a curry, as well?
0:22:51 > 0:22:53Well, I might have to take a rain-check on that.
0:22:53 > 0:22:55I may have a date, with Sheridan.
0:22:55 > 0:22:57What? How?
0:22:57 > 0:22:59What do you mean "how"? The usual way.
0:22:59 > 0:23:01We were talking, and she was telling me
0:23:01 > 0:23:04how she hasn't been out with anybody since her husband left,
0:23:04 > 0:23:07and the perfectly tuned antenna of mine just started twitching
0:23:07 > 0:23:09and I just thought, "I'm going to go for it," and asked her out.
0:23:09 > 0:23:11Great, so much for mates cheering each other up.
0:23:11 > 0:23:14- I thought you'd be happy for me. - I'm over the moon.
0:23:14 > 0:23:18Mo, this is me doing what you've been telling me to do for ages.
0:23:18 > 0:23:20You know, move on.
0:23:20 > 0:23:21Yeah.
0:23:21 > 0:23:26Right, Lucas, I have the results of your CT scan,
0:23:26 > 0:23:29and I'm afraid they show that you have a haemothorax,
0:23:29 > 0:23:32which means you have blood around your lungs.
0:23:32 > 0:23:35Unfortunately, he's going to need two procedures.
0:23:35 > 0:23:37No! I don't want that.
0:23:37 > 0:23:39That sounds risky. Can't you do something else?
0:23:39 > 0:23:41If we could, we would.
0:23:41 > 0:23:43But the haemothorax won't fix itself.
0:23:45 > 0:23:46What do you think?
0:23:47 > 0:23:48I, er...
0:23:48 > 0:23:51It will just be the one operation, with two procedures.
0:23:51 > 0:23:52I'll operate on the haemothorax
0:23:52 > 0:23:55whilst Mr Levy deals with the haematoma.
0:23:56 > 0:23:58Mum!
0:23:58 > 0:24:01Just call Dad. He'll tell you what to do.
0:24:01 > 0:24:03What if she answers?
0:24:04 > 0:24:06Tell her to give him the phone.
0:24:18 > 0:24:20- Jonny, could you call him? - Me?
0:24:23 > 0:24:26Of course. Why not?
0:24:30 > 0:24:31Mum!
0:24:33 > 0:24:36GCS is down, pulse is 120 and irregular.
0:24:36 > 0:24:39We've stabilised her with fluids for 30 minutes
0:24:39 > 0:24:40but her SATS are elevated.
0:24:40 > 0:24:43Ultrasound suggests an anastomotic leak.
0:24:43 > 0:24:46OK. Arthur, keep an eye on the ward while we're in theatre.
0:24:49 > 0:24:50Chantelle!
0:24:50 > 0:24:52I'm in charge!
0:24:53 > 0:24:54Oh.
0:24:54 > 0:24:57Chantelle, can we borrow you? Dawn's a bit distressed.
0:24:57 > 0:24:59She's asking for you.
0:24:59 > 0:25:01Good luck!
0:25:17 > 0:25:20You wait here. I'll go and see if I can find the technician.
0:25:26 > 0:25:29Hi. Yeah, can you let Jane know we're down here?
0:25:29 > 0:25:31Thanks.
0:25:33 > 0:25:36- I'm not mad, OK? - What do you want?
0:25:36 > 0:25:38- Nothing. Just to explain... - Stay back!
0:25:38 > 0:25:40- Get away from me!- OK.
0:25:40 > 0:25:43Get back and away from me! Please, just get away from me!
0:25:43 > 0:25:44All right, just calm down.
0:25:56 > 0:25:59Bonjour, je m'appelle Jonny.
0:25:59 > 0:26:03Er, je suis calling from...
0:26:04 > 0:26:08Pardon, do you parlez anglais?
0:26:08 > 0:26:10Yes, I am Scottish.
0:26:11 > 0:26:14That's great. Can I speak to Douglas Talbot, please?
0:26:14 > 0:26:16I knew she'd answer.
0:26:17 > 0:26:18Hello, Mr Talbot?
0:26:18 > 0:26:21My name is Jonny Maconie. I'm calling from Holby City Hospital.
0:26:21 > 0:26:24It's actually about your son, Lucas. He's...
0:26:24 > 0:26:26He's sick, all right? He's in hospital.
0:26:26 > 0:26:28He needs his daddy with him
0:26:28 > 0:26:30and you're too busy having your mid-life crisis.
0:26:31 > 0:26:33So, your dad - do you see him regularly?
0:26:33 > 0:26:37He lives in Paris with his new girlfriend, Isabelle.
0:26:37 > 0:26:38She's only 25.
0:26:38 > 0:26:40How long have your parents been divorced?
0:26:40 > 0:26:42They're not. He only left a month ago.
0:26:42 > 0:26:44A month?
0:26:45 > 0:26:50She gets drunk every night, phones him, begs him to come home.
0:26:50 > 0:26:51That must be tough.
0:26:53 > 0:26:55The worst thing is, when she's finished,
0:26:55 > 0:26:57she sits in my room all night crying,
0:26:57 > 0:27:00telling me how he was her first ever boyfriend
0:27:00 > 0:27:03and that he's taken her life and stamped on it.
0:27:03 > 0:27:05Oh, sweetheart.
0:27:07 > 0:27:09All systems are go.
0:27:10 > 0:27:13Oh, thank God you're back. Mrs Jackson's stitches burst,
0:27:13 > 0:27:16then Mr Galloway needed his bag changing, twice.
0:27:16 > 0:27:18- And then, what's-his-name in bed six? - Mr Johnson.
0:27:18 > 0:27:20Yeah, he needs injections. Which reminds me...
0:27:22 > 0:27:24OK, Adrienne.
0:27:26 > 0:27:27Oh!
0:27:27 > 0:27:29Arthur!
0:27:29 > 0:27:30SHE MUMBLES
0:27:32 > 0:27:33I think it's a stroke.
0:27:33 > 0:27:35What do we do?
0:27:35 > 0:27:37You need to stabilise her. I'll call the stroke team.
0:27:37 > 0:27:39PHONE RINGS
0:27:41 > 0:27:42Theatre.
0:27:42 > 0:27:44One moment.
0:27:48 > 0:27:50Right.
0:27:50 > 0:27:52There's a problem with Serena's mother.
0:27:52 > 0:27:55I can handle this on my own. Go.
0:27:58 > 0:28:00'The clutch?'
0:28:00 > 0:28:02Oh, no. How much is that going to cost me?
0:28:02 > 0:28:03How, much?!
0:28:03 > 0:28:05PAGER BEEPS
0:28:05 > 0:28:09Oh, that was quick. Yes, no, I can pay. I will pick it up this evening.
0:28:09 > 0:28:11It will be ready, won't it?
0:28:11 > 0:28:12Good.
0:28:12 > 0:28:14PAGER BEEPS
0:28:18 > 0:28:20PAGER BEEPS
0:28:20 > 0:28:22Stay nice and calm. We'll get you sorted.
0:28:22 > 0:28:24What's happened?
0:28:24 > 0:28:28There's no sign of a bruit. Adrienne, can you talk to me?
0:28:28 > 0:28:30Mum, can you hear me?
0:28:30 > 0:28:32Can you lift your arms?
0:28:32 > 0:28:35Let's keep her IV at 30 mls an hour.
0:28:35 > 0:28:38Let's organise a head CT, angiogram, can we check her B/P and pulse ox
0:28:38 > 0:28:40and then we'll move her.
0:28:41 > 0:28:43SHE MURMURS
0:28:44 > 0:28:46Serena? Serena.
0:28:46 > 0:28:49You need to give us space.
0:28:49 > 0:28:50Yes.
0:28:57 > 0:29:00Just for the record, I wasn't trying to freak you out.
0:29:00 > 0:29:02Yeah, I know, honestly.
0:29:03 > 0:29:06Listen, Todd, why don't you have a think about...
0:29:06 > 0:29:09I don't need any help, and I'm sick of everyone's pity.
0:29:11 > 0:29:14- Do you really think you're dealing with this?- Yes.
0:29:14 > 0:29:16I just pretend everything's the way it was.
0:29:16 > 0:29:18It's pathetic, I know, but it makes me feel better.
0:29:20 > 0:29:23Aren't you just avoiding the truth?
0:29:23 > 0:29:25What's wrong with that?
0:29:29 > 0:29:33Mr Griffin's giving you a clot busting drug, Mum.
0:29:33 > 0:29:37It's to try and get the blood flowing back through the blood vessels.
0:29:37 > 0:29:40We use it all the time, don't we?
0:29:40 > 0:29:41Yes. Yes, we do.
0:29:41 > 0:29:43It's very effective.
0:29:43 > 0:29:47The chances of you making a full recovery are excellent.
0:29:47 > 0:29:49SHE MURMURS
0:29:49 > 0:29:53Don't try and talk, Mum. Just stay calm.
0:29:54 > 0:29:55The stroke team are here.
0:29:55 > 0:29:57Right.
0:29:57 > 0:29:59Don't worry.
0:29:59 > 0:30:01Everything's going to be fine.
0:30:03 > 0:30:05So, Jonny and Sherry.
0:30:06 > 0:30:09You must be happy he's moving on from Jac.
0:30:09 > 0:30:11And she's cracking-looking.
0:30:13 > 0:30:15She's not my type, obviously.
0:30:15 > 0:30:17Nice swerve.
0:30:17 > 0:30:19Merely a clarification.
0:30:21 > 0:30:23So, why the doubt?
0:30:23 > 0:30:27Because he's setting himself up for yet another car crash.
0:30:27 > 0:30:29Vicryl stitch, please.
0:30:29 > 0:30:33OK, so Jonny's off with his new worst nightmare.
0:30:33 > 0:30:35Why don't we cheer ourselves up at Fit Club,
0:30:35 > 0:30:38and give that treadmill a good old seeing to?
0:30:38 > 0:30:40Can't wait(!)
0:30:49 > 0:30:51So, Todd Parish. Give me your assessment.
0:30:51 > 0:30:53Erm...
0:30:55 > 0:30:57You need more time?
0:30:57 > 0:31:00No. Well, apart from his broken arm causing a little constriction,
0:31:00 > 0:31:02he seems fine.
0:31:02 > 0:31:04And that can be dealt with by outpatients.
0:31:05 > 0:31:11His GCS is normal. He has remained conscious and stable.
0:31:13 > 0:31:15There's no signs of concussion
0:31:15 > 0:31:18and no reason to suspect neurological damage.
0:31:18 > 0:31:20I think we can discharge him.
0:31:20 > 0:31:22And what about his dead wife fantasy?
0:31:22 > 0:31:24He's aware that she's dead.
0:31:24 > 0:31:28OK, well, I'll take a look at this and let you know how you did.
0:31:31 > 0:31:34The good news is we managed to drain the excess fluid from the leak,
0:31:34 > 0:31:39which we're hoping will relieve the stress and allow your body to heal.
0:31:39 > 0:31:43The bad news is that you're going to be here with us for a few more days.
0:31:46 > 0:31:48PHONE RINGS
0:31:52 > 0:31:54Everything all right?
0:31:54 > 0:31:56Sure.
0:31:58 > 0:31:59One of your dates?
0:32:00 > 0:32:03Probably, didn't recognise the number.
0:32:06 > 0:32:07PHONE RINGS
0:32:10 > 0:32:12Hello, Keller.
0:32:14 > 0:32:16Dawn Mallory. Yeah, she's here.
0:32:18 > 0:32:20Oh.
0:32:20 > 0:32:24No, Eleanor, please just listen to me. Granny's not well.
0:32:26 > 0:32:29No, no, darling, there's no need to come in. I'm sure she'll be fine.
0:32:29 > 0:32:30Serena.
0:32:30 > 0:32:32Oh, I'll have to call you back. Yeah?
0:32:32 > 0:32:37They've taken her back into theatre for an emergency endarterectomy.
0:32:37 > 0:32:40The thrombolysis should have averted that.
0:32:40 > 0:32:42It's a known risk.
0:32:42 > 0:32:44I know, but it was her best shot.
0:32:46 > 0:32:48I can't help wondering if it was administered earlier...
0:32:50 > 0:32:52I don't understand.
0:32:52 > 0:32:54Sometimes these things just happen.
0:32:54 > 0:32:57Given her age and her medical history,
0:32:57 > 0:32:59it was always a possibility.
0:33:00 > 0:33:02You'll, um...
0:33:02 > 0:33:05You'll come and find me as soon as there's any news from theatre?
0:33:05 > 0:33:06Yes, of course.
0:33:08 > 0:33:09Dr Wilde.
0:33:13 > 0:33:14Is everything OK?
0:33:14 > 0:33:17I wanted to say sorry if I was abrupt with you earlier.
0:33:21 > 0:33:22I did try counselling.
0:33:24 > 0:33:26The GP sent me to see someone straight after.
0:33:28 > 0:33:31I just thought it was the biggest waste of time imaginable.
0:33:31 > 0:33:33Really?
0:33:33 > 0:33:36I just don't see the point in sitting there with some stranger
0:33:36 > 0:33:38going over the exact moment your life stopped.
0:33:38 > 0:33:41Yeah. Well, um...
0:33:41 > 0:33:45I think it's meant to be therapeutic.
0:33:45 > 0:33:46A way of getting...
0:33:46 > 0:33:48cognitive closure.
0:33:48 > 0:33:50HE CHUCKLES
0:33:50 > 0:33:52Yeah, that was just something I read.
0:33:53 > 0:33:55Dr Wilde, can I see you for a minute?
0:33:55 > 0:33:57Yeah.
0:34:05 > 0:34:06Dr Digby.
0:34:07 > 0:34:09I want to check something with you.
0:34:09 > 0:34:12You were the most senior person on the ward
0:34:12 > 0:34:14when my mother had her stroke, yes?
0:34:14 > 0:34:18Not exactly. I mean, yes. Well, maybe.
0:34:18 > 0:34:21What happened was, Mr Griffin had to go into theatre,
0:34:21 > 0:34:23and he asked me to keep an eye on the ward.
0:34:23 > 0:34:25Which is what I did.
0:34:25 > 0:34:28It was pretty terrifying, actually. But I did my best.
0:34:28 > 0:34:32And my mother, how was she when you did her obs?
0:34:32 > 0:34:34Ah, well. Her obs didn't need doing.
0:34:34 > 0:34:36I mean, they did need doing, obviously.
0:34:36 > 0:34:38No, I mean, when I went to check them
0:34:38 > 0:34:41I saw they'd already been done by Nurse Lane.
0:34:41 > 0:34:42Right.
0:34:52 > 0:34:53Any news?
0:34:53 > 0:34:55It's good news - well, better.
0:34:55 > 0:34:58She's still in theatre, but they've managed to unblock the artery.
0:34:58 > 0:35:00Thank you.
0:35:02 > 0:35:05Everything all right?
0:35:05 > 0:35:06Not sure.
0:35:10 > 0:35:12You messed up Todd's examination.
0:35:16 > 0:35:18What am I looking for?
0:35:18 > 0:35:21You want me to tell you, or you want to re-do the examination?
0:35:21 > 0:35:22Look at the scans again.
0:35:26 > 0:35:27Well?
0:35:28 > 0:35:30Well, I'll re-do it.
0:35:30 > 0:35:32Gemma.
0:35:32 > 0:35:33Focus. Yeah?
0:35:40 > 0:35:42Dawn, we've had a call.
0:35:44 > 0:35:45St Peter's phoned.
0:35:47 > 0:35:49Your mum and dad turned up at your appointment.
0:35:51 > 0:35:55They wanted to drop off some keys. They're worried sick.
0:35:55 > 0:35:57Why did you lie about where you live?
0:35:58 > 0:36:00I didn't.
0:36:00 > 0:36:02The nurse at St Peter's gave me your address.
0:36:04 > 0:36:06You live ten minutes away from here,
0:36:06 > 0:36:08with your mum, dad, and little sister.
0:36:11 > 0:36:13Dawn?
0:36:15 > 0:36:17We need to get Dawn to radiology.
0:36:26 > 0:36:27Chant.
0:36:29 > 0:36:32How did my mother seem when you last did your obs?
0:36:32 > 0:36:35The reason I ask is you've only filled in the top sheet,
0:36:35 > 0:36:40giving the time that you saw her, which was at 1:27.
0:36:40 > 0:36:42And how long had she been back on the ward then?
0:36:42 > 0:36:44Erm...
0:36:44 > 0:36:47About an hour. She came back at 12:30, I think.
0:36:47 > 0:36:50And how was she when you checked her at 1:27?
0:36:52 > 0:36:54Erm...
0:36:56 > 0:36:58Well, I didn't actually do the obs.
0:37:00 > 0:37:02I'm sorry?
0:37:02 > 0:37:05I went over and put the time down but then I got called away.
0:37:05 > 0:37:07It was when Dawn crashed.
0:37:07 > 0:37:10But anyone looking at the sheet would have assumed
0:37:10 > 0:37:13that you'd checked her at the time you stated.
0:37:15 > 0:37:19So, how long had my mother been on the ward
0:37:19 > 0:37:22before you actually noticed something was wrong?
0:37:23 > 0:37:27Well, I helped Mr Griffin and Mr Malick get Dawn into theatre.
0:37:28 > 0:37:32By the time I got back on the ward it must have been about 2:30.
0:37:34 > 0:37:37Two hours after she'd last been attended to?
0:37:37 > 0:37:40Arthur, Dr Digby, he was...
0:37:40 > 0:37:42No. When he looked at the top sheet,
0:37:42 > 0:37:44he saw that you had timed and ticked it.
0:37:44 > 0:37:47- But I got distracted... - Chantelle!
0:37:47 > 0:37:48She had had major surgery.
0:37:48 > 0:37:51Do you really think that two hours
0:37:51 > 0:37:53without so much as a concerned glance is acceptable?
0:37:53 > 0:37:56But we're really short today. And you went to your office to...
0:37:56 > 0:37:58Excuse me?
0:38:00 > 0:38:04You don't expect the patient's relatives to do your job for you?
0:38:04 > 0:38:05What's going on?
0:38:07 > 0:38:09We need to talk.
0:38:09 > 0:38:10That's what's going on.
0:38:18 > 0:38:21Well, the operation went very smoothly,
0:38:21 > 0:38:22and he should make a full recovery.
0:38:22 > 0:38:24And his um...
0:38:25 > 0:38:28Will he be able to...you know?
0:38:28 > 0:38:31Oh, well, we saved the testicle. He'll be fine.
0:38:34 > 0:38:37She's very tactile.
0:38:38 > 0:38:41OK, go on. You've got something to say, just say it.
0:38:41 > 0:38:43- Just something Lucas said earlier. - What?
0:38:43 > 0:38:47He would have been fine with just the one, you know.
0:38:49 > 0:38:51Oh, my boy.
0:38:52 > 0:38:54He's such an angel when he's asleep.
0:38:54 > 0:38:57Well, scientifically speaking, and it's been proven,
0:38:57 > 0:38:59that being a teenager is a form of madness.
0:39:02 > 0:39:04So, it's only been a month.
0:39:06 > 0:39:07And he was her first.
0:39:07 > 0:39:09Which means that you'll be her second, assuming...
0:39:09 > 0:39:12Yes, thank you. I get the picture.
0:39:13 > 0:39:14Well, you know,
0:39:14 > 0:39:18I'm still very flattered that she even considered me.
0:39:18 > 0:39:22Absolutely. It's a beautiful thing. Just let her down gently, yeah?
0:39:22 > 0:39:24Oh, yeah.
0:39:26 > 0:39:27Yeah.
0:39:34 > 0:39:36Hi.
0:39:36 > 0:39:39Apparently, I messed up your examination earlier,
0:39:39 > 0:39:41so I need to do it again, if that's all right?
0:39:44 > 0:39:46What's the story with them?
0:39:46 > 0:39:48Sorry?
0:39:48 > 0:39:51The police. You harbouring a criminal on the ward?
0:39:51 > 0:39:53Not that I know of. Erm...
0:39:55 > 0:39:58Yeah, they're probably just checking in on us.
0:39:58 > 0:40:00Had a bit of an incident here last week.
0:40:00 > 0:40:02Oh, yeah? What happened?
0:40:02 > 0:40:05Nothing that exciting. Can you try moving your fingers for me?
0:40:07 > 0:40:09It's still no good. What does that mean?
0:40:09 > 0:40:12It means I've finally worked out what's wrong.
0:40:17 > 0:40:20I understand that you're upset, but what exactly are you saying?
0:40:20 > 0:40:22That Chantelle was somehow responsible
0:40:22 > 0:40:24for your mother's stroke?
0:40:24 > 0:40:30I'm saying that my mother was left unattended for over two hours
0:40:30 > 0:40:33because you and your team were busy with a patient who should,
0:40:33 > 0:40:35and could, without any significant risk,
0:40:35 > 0:40:37have been transferred over to St Peter's.
0:40:37 > 0:40:40I stand by my decision to treat Dawn Mallory here.
0:40:40 > 0:40:43There was a serious risk of peritonitis, among other concerns.
0:40:43 > 0:40:46That doesn't explain the fact that my mother's stroke
0:40:46 > 0:40:49might've been avoided had she been given the treatment
0:40:49 > 0:40:52she was due at the time she was supposed to receive it!
0:40:52 > 0:40:53Serena, you can't know that.
0:40:53 > 0:40:56Not for sure. It could have happened anyway.
0:40:56 > 0:41:00Trouble is, we'll never really know, will we?
0:41:00 > 0:41:02PAGER BEEPS
0:41:05 > 0:41:06She's out of theatre.
0:41:15 > 0:41:16Ms Campbell, can I have a word?
0:41:16 > 0:41:19- Not now, Chantelle. - But it's important.
0:41:23 > 0:41:26I just wanted to say that I've been rushed off my feet today
0:41:26 > 0:41:28because we're so under-staffed
0:41:28 > 0:41:30but I've tried my best to look after everybody.
0:41:33 > 0:41:35It just happened so quick.
0:41:41 > 0:41:44Neuropraxia. Nerve damage.
0:41:45 > 0:41:47His arm isn't constricted by the plaster.
0:41:47 > 0:41:49He's got no movement whatsoever.
0:41:49 > 0:41:51And what do we do next?
0:41:51 > 0:41:53He needs imaging, nerve conduction testing,
0:41:53 > 0:41:55and obviously needs to see neurology.
0:41:55 > 0:41:59I would also recommend referring to an occupational therapist.
0:41:59 > 0:42:01I can't believe I missed it. I was going to send him home.
0:42:01 > 0:42:04Don't beat yourself up - that's my job.
0:42:04 > 0:42:06There you go, one approved assessment.
0:42:06 > 0:42:07Yes!
0:42:09 > 0:42:11What's happening with the police?
0:42:11 > 0:42:14They're just taking statements, tying up loose ends.
0:42:14 > 0:42:15I'll tell you what.
0:42:15 > 0:42:17I will sort out Todd's referrals and send him on his way.
0:42:17 > 0:42:19Why don't you go get a cup of coffee?
0:42:19 > 0:42:21And, Gemma, well done.
0:42:24 > 0:42:25You OK?
0:42:27 > 0:42:29All right, come on. What is it?
0:42:29 > 0:42:31Something's been bothering you all day.
0:42:33 > 0:42:34It's stupid, really.
0:42:34 > 0:42:37OK, so it's my friend's birthday.
0:42:37 > 0:42:39You know, the one I had the baby for.
0:42:39 > 0:42:43And I wanted to send her a card, but this year, it's just been a bit...
0:42:43 > 0:42:45Well, we're just not in touch any more.
0:42:45 > 0:42:47Because you find it hard?
0:42:48 > 0:42:51I just didn't want to be on my own tonight.
0:42:51 > 0:42:54And Jonny's found himself a hot date?
0:42:54 > 0:42:57Well, he's obviously forgotten. Don't tell him, OK?
0:42:57 > 0:42:58No, no, I won't.
0:43:00 > 0:43:02Well, look, I don't want to go to Fit Club tonight,
0:43:02 > 0:43:06so I was thinking, if you fancied, an Italian.
0:43:06 > 0:43:09A plate of pasta, a glass of red,
0:43:09 > 0:43:12and if we have some room afterwards, maybe some Tiramisu.
0:43:12 > 0:43:14Sacha, I'm fine, honestly.
0:43:14 > 0:43:16OK, well, think about it, OK?
0:43:17 > 0:43:20OK, well, they will confirm your appointment by phone
0:43:20 > 0:43:23but it shouldn't be more than a week, and just sign here.
0:43:24 > 0:43:27So, what exactly happened here the other day?
0:43:27 > 0:43:28Sorry?
0:43:28 > 0:43:31The cops. They've been here for hours.
0:43:31 > 0:43:35Yeah, there was a situation, a madman on the loose with a hammer.
0:43:35 > 0:43:37You're joking. Was anyone hurt?
0:43:37 > 0:43:40Luckily, no. But apparently it all got pretty nasty.
0:43:40 > 0:43:42Was Dr Wilde involved with it?
0:43:42 > 0:43:44Dr Wilde? No.
0:43:44 > 0:43:45Why do you ask?
0:43:45 > 0:43:48No reason. She just seemed a little anxious.
0:43:49 > 0:43:51But I suppose you all are.
0:43:51 > 0:43:52Yeah, it's been tough on everyone.
0:43:52 > 0:43:55Anyway, if you have any problems before your appointment,
0:43:55 > 0:43:58you can call your GP or if are worried, come back to the ED, yeah?
0:43:58 > 0:43:59Thank you.
0:44:12 > 0:44:13How is she doing?
0:44:14 > 0:44:16Not good.
0:44:20 > 0:44:24It's a long road ahead, that's undeniable. But things can improve.
0:44:25 > 0:44:27I know it's been quite a day,
0:44:27 > 0:44:31but you know how important it is to stay positive.
0:44:31 > 0:44:34I'm going to have to bring more of her things in, aren't I?
0:44:34 > 0:44:36Another night dress.
0:44:39 > 0:44:42Cancel her trip to Australia.
0:44:44 > 0:44:45Postpone it.
0:44:57 > 0:44:58How's she taking it?
0:44:58 > 0:45:01Hard to say. Been a range of emotions so far.
0:45:02 > 0:45:06Well, that's Sherry for you. She's a very emotional woman.
0:45:12 > 0:45:14Well, it's good that Jonny's free to look after you tonight.
0:45:14 > 0:45:16Yeah.
0:45:16 > 0:45:18No?
0:45:18 > 0:45:22I can't help feeling it'll be more a case of me looking after him.
0:45:22 > 0:45:24You know that tiramisu you were talking about?
0:45:24 > 0:45:26Small or large portion?
0:45:26 > 0:45:28To be honest, I was thinking extra large.
0:45:35 > 0:45:38TV IN BACKGROUND
0:45:45 > 0:45:48SHE TURN UP THE VOLUME
0:46:00 > 0:46:03NEWSREADER: '..incident took place at Holby City Hospital last week,
0:46:03 > 0:46:07'when a suspect, Dean Delaney, took a junior member of staff hostage.'
0:46:07 > 0:46:09'A spokesperson has confirmed that Mr Delaney has
0:46:09 > 0:46:11'since been taken into care...'
0:46:21 > 0:46:25What is it? What's happening? Are you having a panic attack?
0:46:25 > 0:46:27OK, just breathe through it.
0:46:28 > 0:46:29Look, I'll get a doctor!
0:46:29 > 0:46:32No! There's a bag in there.
0:46:46 > 0:46:48Are you feeling better?
0:46:49 > 0:46:52This is to do with what happened last week, isn't it?
0:46:54 > 0:46:56You were involved, weren't you?
0:46:58 > 0:47:01Yes, I know I said she'd be fine, but there's been complications.
0:47:03 > 0:47:05No, of course not.
0:47:07 > 0:47:09Severe complications.
0:47:10 > 0:47:15I wasn't deliberately not telling you, Ellie. That's not fair.
0:47:15 > 0:47:18No, Eleanor don't hang...
0:47:18 > 0:47:19up.
0:47:25 > 0:47:26Mum?
0:47:30 > 0:47:32Can you say something?
0:47:35 > 0:47:39Don't worry. Just squeeze my hand.
0:47:56 > 0:47:58Are you OK?
0:47:58 > 0:48:00Me? I'm just...
0:48:02 > 0:48:03I'm fine.
0:48:05 > 0:48:06It's been a long day.
0:48:09 > 0:48:11Are you upset about Dr Campbell's mum?
0:48:17 > 0:48:18I, erm...
0:48:20 > 0:48:23I caught my little sister looking at me the other day.
0:48:23 > 0:48:24Staring.
0:48:28 > 0:48:31You know what she said when I told her to pack it in?
0:48:32 > 0:48:35"I'm looking at you so I don't forget your face."
0:48:40 > 0:48:42They're scared of losing you.
0:48:44 > 0:48:47And you're taking them for granted,
0:48:47 > 0:48:49treating their feelings as if they're nothing.
0:48:52 > 0:48:54That can't be how you want them to remember you.
0:49:16 > 0:49:19Every time I think I'm fine with it, I'm...
0:49:21 > 0:49:23Just suddenly, I'm back there.
0:49:25 > 0:49:29Remembering it. Seeing it.
0:49:32 > 0:49:34It's like I've turned into this...
0:49:34 > 0:49:36totally different person.
0:49:36 > 0:49:39I mean, what's been happening to me today?
0:49:39 > 0:49:41I've just been falling apart in front of everyone...
0:49:41 > 0:49:43I don't think anybody's noticed anything wrong.
0:49:43 > 0:49:45In front of you, then. It's...
0:49:51 > 0:49:53It's not me.
0:49:53 > 0:49:54I'm not weak.
0:49:56 > 0:49:59When something bad happens, I deal with it and I move on.
0:50:04 > 0:50:06I just feel so...
0:50:07 > 0:50:08Alone?
0:50:14 > 0:50:17I can't believe I'm crying like this. I'm sorry.
0:50:19 > 0:50:22After everything you've been through, the last thing you need
0:50:22 > 0:50:24is some stupid doctor feeling sorry for herself.
0:50:24 > 0:50:26Stop it.
0:50:26 > 0:50:29Look, you can't pretend it didn't happen.
0:50:30 > 0:50:32What, like you didn't?
0:50:35 > 0:50:37Look, nobody here's judging you, OK?
0:50:37 > 0:50:38If you want to cry, it's all right.
0:50:43 > 0:50:45Todd, don't.
0:50:46 > 0:50:48What's going on here?
0:50:49 > 0:50:51Yeah.
0:50:52 > 0:50:55- Have you got a minute? - Can I call you back?
0:50:57 > 0:50:59I thought I should tell you, I am going to make an official
0:50:59 > 0:51:02complaint about my mother's treatment on Keller.
0:51:05 > 0:51:09So, who's your target? Me?
0:51:09 > 0:51:12Or are you going for someone a bit easier - Chantelle?
0:51:12 > 0:51:14Please, Ric. It's not about who did what.
0:51:14 > 0:51:18It's about what I consider to be the inadequate and shoddy treatment
0:51:18 > 0:51:20of an elderly patient.
0:51:20 > 0:51:22Shoddy and inadequate.
0:51:22 > 0:51:24And yes, I fully accept, well-meaning.
0:51:24 > 0:51:26But well-meaning isn't good enough.
0:51:27 > 0:51:31It's a busy ward. We work with what we've got.
0:51:31 > 0:51:32Ah, the mantra.
0:51:32 > 0:51:37You know, it's this inability - no, unwillingness -
0:51:37 > 0:51:40to streamline services that's caused this disaster
0:51:40 > 0:51:42and half the others happening up and down the country.
0:51:42 > 0:51:45We're failing our patients.
0:51:45 > 0:51:47Brilliant doctors like you.
0:51:47 > 0:51:51Kind, empathetic nurses like Chantelle. Me.
0:51:51 > 0:51:54We are letting down the very people we're meant to be helping.
0:51:54 > 0:51:57We don't want to, but it's the system.
0:51:57 > 0:52:00It's not fit for purpose and it needs changing.
0:52:04 > 0:52:07- It wasn't what it looked like. - Let me tell you what it looked like.
0:52:07 > 0:52:09It looked like one of my junior doctors
0:52:09 > 0:52:11getting way too up close and personal with a patient.
0:52:11 > 0:52:14Nothing happened. He's emotionally all over the place,
0:52:14 > 0:52:16he didn't know what he was doing.
0:52:16 > 0:52:18Let's wind the clock forward.
0:52:18 > 0:52:21What would have happened if I'd walked in five minutes later?
0:52:21 > 0:52:23You know I have to report this, right?
0:52:23 > 0:52:24Why?
0:52:24 > 0:52:27Because if Todd decides to make an official complaint
0:52:27 > 0:52:30of sexual harassment against one of my staff,
0:52:30 > 0:52:31it's not just your neck on the line.
0:52:35 > 0:52:38Yeah, Mr Hanssen? It's Michael. I need to speak to you.
0:52:38 > 0:52:40There has been an incident down here.
0:52:42 > 0:52:44No, I would like to speak with you face-to-face.
0:52:45 > 0:52:47So, what happened?
0:52:47 > 0:52:50- I thought about what you said... - And decided to ignore it.
0:52:50 > 0:52:51No, no, no. Not at all.
0:52:51 > 0:52:55What you said made perfect sense, but I really think she's fine.
0:52:55 > 0:52:58I mean, she is nowhere near as messed up as she seemed,
0:52:58 > 0:53:02and she said that her marriage has been flat-lining for years.
0:53:02 > 0:53:04- And you'll never guess what? - What?
0:53:04 > 0:53:07She has family in Scotland. How amazing is that?
0:53:10 > 0:53:12Do you know what, Jonny? Go for it.
0:53:12 > 0:53:14Sounds like you two were made for each other.
0:53:14 > 0:53:16Thanks, man.
0:53:20 > 0:53:23Ah! Ciao, Senorita Effanga.
0:53:23 > 0:53:24Senorita?
0:53:24 > 0:53:26- Isn't that Italian?- No.
0:53:26 > 0:53:29Well, I'm pretty sure the chef isn't either, so...
0:53:29 > 0:53:32I was thinking we could maybe visit some bars,
0:53:32 > 0:53:35and then go to a nightclub.
0:53:35 > 0:53:37So, get your dancing shoes on and lace them up tight.
0:53:41 > 0:53:43I don't think this is right.
0:53:43 > 0:53:45Hey, what's wrong?
0:53:45 > 0:53:46I don't think I can do this.
0:53:47 > 0:53:50- But you said...- I know. I just...
0:53:50 > 0:53:52Is there any way we could...
0:53:54 > 0:53:56..go for a cup of tea?
0:53:56 > 0:53:57Tea?
0:53:59 > 0:54:01I just think I need someone to talk to.
0:54:04 > 0:54:08Yeah, the hospital's got a coffee bar. I think they do tea.
0:54:21 > 0:54:23I need to tell you something.
0:54:23 > 0:54:24I'm all ears.
0:54:27 > 0:54:29I wasn't meant to be here today.
0:54:29 > 0:54:30I don't know what that means.
0:54:32 > 0:54:33Dr Clark.
0:54:34 > 0:54:36He didn't sign me off.
0:54:36 > 0:54:38You lied to me?
0:54:39 > 0:54:42Well, this just gets better and better, doesn't it?
0:54:46 > 0:54:48I was going to go home, and...
0:54:51 > 0:54:55..then I saw Dr Digby, and I thought I was ready.
0:55:04 > 0:55:06Give me your assessment form.
0:55:16 > 0:55:20And before you say anything, this is me saving your career.
0:55:20 > 0:55:25I can sweet talk Hanssen, but you saw patients, my patients,
0:55:25 > 0:55:28while you were still on medical leave.
0:55:28 > 0:55:31Now, that fact married with this form is going to raise
0:55:31 > 0:55:34a whole host of awkward questions for you.
0:55:34 > 0:55:36So, this is what we're going to do.
0:55:36 > 0:55:39We're going to forget that today ever happened. Deal?
0:55:41 > 0:55:42Yeah.
0:55:42 > 0:55:46All right, go home. Go see your kid.
0:55:48 > 0:55:49Go.
0:55:51 > 0:55:52Thank you.
0:56:00 > 0:56:02Chantelle.
0:56:03 > 0:56:06I've had a conversation with Ms Campbell.
0:56:06 > 0:56:09She's going to make a formal complaint to Mr Hanssen
0:56:09 > 0:56:11about her mother's treatment.
0:56:11 > 0:56:13I'm going to get the blame for this, aren't I?
0:56:13 > 0:56:15I won't let that happen.
0:56:19 > 0:56:21Should I?
0:56:25 > 0:56:27SHE CRIES
0:56:32 > 0:56:34Chantelle?
0:56:34 > 0:56:36Leave me alone.
0:56:44 > 0:56:47I don't care what she says. I think you're a great nurse.
0:56:47 > 0:56:49You're the best I've ever worked with.
0:56:55 > 0:56:57KNOCK AT DOOR
0:56:57 > 0:56:58Yeah, come in.
0:57:00 > 0:57:04Sorry. I just came over on the off-chance you'd still be here.
0:57:04 > 0:57:06I was just packing up.
0:57:06 > 0:57:07I, erm...
0:57:09 > 0:57:10Gemma?
0:57:13 > 0:57:15I think I need to speak to someone.
0:57:30 > 0:57:32Ms Campbell.
0:57:32 > 0:57:33It's in the garage.
0:57:33 > 0:57:34Sorry?
0:57:36 > 0:57:38My car. It broke down this morning.
0:57:41 > 0:57:42Feels like a week ago.
0:57:44 > 0:57:47Thing is, I just wanted to say,
0:57:47 > 0:57:52Chantelle's a really nice person and I think she's a good nurse.
0:57:52 > 0:57:57In fact, she's a great nurse, and I think maybe you should
0:57:57 > 0:58:01apologise to her for the way you treated her today.
0:58:04 > 0:58:07Hi, yeah, I need a car. As soon as possible, please.
0:58:15 > 0:58:16What did she say?
0:58:18 > 0:58:21It'll be all right. Come on.
0:58:49 > 0:58:53Subtitles by Red Bee Media