0:00:38 > 0:00:40I thought you were giving up, Stacy.
0:00:40 > 0:00:42I can't afford the patches, can I?
0:00:42 > 0:00:47I had my purse robbed by some snidey thieving little dog, and I know who it is an' all.
0:00:47 > 0:00:50Don't believe me, then!
0:00:50 > 0:00:54You know what? I hate it here, the staff are dead sly.
0:00:54 > 0:00:56I could get lung cancer cos of all of this.
0:01:00 > 0:01:04# Moving on
0:01:04 > 0:01:08# Moving on. #
0:01:08 > 0:01:12And there's a new resident brought in in the early hours.
0:01:12 > 0:01:14Ian Jackson, he's been put in 12B.
0:01:14 > 0:01:16Yeah, I know him from Wilmington Road.
0:01:16 > 0:01:18- Morning.- Hiya, Sylvie.
0:01:18 > 0:01:21Oh, you look well, Kelly.
0:01:21 > 0:01:24Oh, let me steal a bit of that joy to help brighten my day.
0:01:25 > 0:01:28Right, most of it's all there, his medication.
0:01:54 > 0:01:56There you go. OK.
0:01:58 > 0:02:00Oh, lovely. Thank you.
0:02:13 > 0:02:14Big bowl.
0:02:15 > 0:02:16There you go.
0:02:21 > 0:02:25It's one of the top ones, apparently, you know, like Oxford or Cambridge.
0:02:25 > 0:02:29I can't imagine Jake being grown up and living away from home like your Zach, it seems weird.
0:02:29 > 0:02:31He's fit though, isn't he?
0:02:31 > 0:02:34- Well, that's not a phrase I'd use myself.- I mean good-looking.
0:02:34 > 0:02:36Yeah...I think so.
0:02:36 > 0:02:39You say that sometimes even when they're not, don't you?
0:02:39 > 0:02:42Cos you feel like you have to. But he really is.
0:02:42 > 0:02:45God, imagine if this one comes out and he's dead ugly.
0:02:45 > 0:02:48I'd die. I wouldn't go out the house, me.
0:02:48 > 0:02:50Ste'd have to take him to school.
0:02:50 > 0:02:53Don't be daft, he'll be beautiful. All babies are beautiful.
0:02:53 > 0:02:58No, Sylvie. Terry Connelly's little girl has got one massive head on her, hasn't she, Kel?
0:02:58 > 0:03:00Yeah. When I first saw her, I was just like...
0:03:00 > 0:03:03But now I've got used to seeing her, I think she just needs to grow into it.
0:03:03 > 0:03:07Grow into it? She could move into it, it's like a blinking bungalow.
0:03:07 > 0:03:09You two are terrible!
0:03:09 > 0:03:12You're going to hell.
0:03:12 > 0:03:14I'd better get my skates on, I don't want to miss my bus.
0:03:14 > 0:03:17PHONE RINGS
0:03:17 > 0:03:18Hello, Raven House.
0:03:18 > 0:03:21Hiya, Jude, we were wondering where you'd got to.
0:03:24 > 0:03:27Hey, don't you worry about anything.
0:03:27 > 0:03:31I'll sort out cover.
0:03:31 > 0:03:35You go down the hospital with Alex and just let me know how you get on, yeah?
0:03:35 > 0:03:40All right, hon. Yep, take care. Speak to you later, bye...bye.
0:03:40 > 0:03:42- What's happened? - Bit of a bump in the car.
0:03:42 > 0:03:45Nothing serious, but she's in a bit of a state.
0:03:45 > 0:03:49- They're going to take her to A&E to get her checked out. - Oh, no, it's awful.
0:03:49 > 0:03:52Oh...what are we gonna do about...?
0:03:52 > 0:03:55I'll have a look who's down as emergency cover.
0:03:55 > 0:03:57Kelly, I can't be any later than half six for our Jake.
0:03:57 > 0:04:00- With Alan away, I'm stuck.- Night!
0:04:00 > 0:04:02Sylvie?
0:04:02 > 0:04:05It shouldn't be long, should it?
0:04:05 > 0:04:06Yeah, what's up?
0:04:06 > 0:04:09There's been a problem with night staff.
0:04:09 > 0:04:14I'm organising cover, but Pat's got to go and pick Jake up, so it leaves us a bit stuck.
0:04:14 > 0:04:19- There's got to be more than one member of staff after six o'clock. - Yeah, but I'm not qualified.
0:04:19 > 0:04:23We're quiet, and it should only take about 20 minutes to sort something out.
0:04:23 > 0:04:26Half an hour tops. Would you mind?
0:04:26 > 0:04:30- No, if you think it's all right. - Oh, thanks, Sylvie, you're an angel.
0:04:30 > 0:04:33Don't you think we better check with Jen first?
0:04:42 > 0:04:44MOBILE BEEPS
0:04:53 > 0:04:55I got kicked out of my last gaff, didn't I?
0:04:55 > 0:04:59It's messed my benefits up, credit crunch and all that.
0:04:59 > 0:05:0224 hours or I'll come looking...OK?
0:05:02 > 0:05:06LAUGHTER
0:05:09 > 0:05:10Come on!
0:05:10 > 0:05:13Come on, then! Let's see you have a go, eh?
0:05:13 > 0:05:14Get your hands off him!
0:05:20 > 0:05:23MOBILE RINGS
0:05:26 > 0:05:29Now do one. Go on, move!
0:05:30 > 0:05:31You're dead!
0:05:40 > 0:05:42I forgot to get Maria to sign this.
0:05:42 > 0:05:45- I'll just nip up quick, it'll only take me two minutes.- OK.
0:05:54 > 0:05:57Swerve me phone calls all you like, Stace, but don't try and rip me.
0:05:57 > 0:05:59You owe me and I want it.
0:05:59 > 0:06:03I don't care what you have to sell, but I want that 15 quid by the end of today.
0:06:03 > 0:06:06You better believe it, Stacy. I am serious.
0:06:09 > 0:06:11There he is! There!
0:06:11 > 0:06:12All right, later.
0:06:35 > 0:06:39BUZZER
0:06:39 > 0:06:42- Hello?- It's Ian Jackson, number 12B!
0:06:42 > 0:06:44I've lost my swipe key thing, can you let me in?!
0:06:44 > 0:06:46Erm...
0:06:47 > 0:06:49What's the score? Come on!
0:06:51 > 0:06:54Let me in! Are you deaf or what? Hurry up!
0:06:54 > 0:06:56- Can you hang on a couple of minutes?- No!
0:07:10 > 0:07:12Let me in now! Let me in!
0:07:15 > 0:07:19- Don't hurt me! Don't hurt me! - Get away from the door! Move!
0:07:19 > 0:07:21- Don't punch me!- Move! Move! Move!
0:07:21 > 0:07:24Ah! Oh, my God! Kelly!
0:07:24 > 0:07:26- Calm down!- Kelly!
0:07:26 > 0:07:29- What's going on?!- Have you seen them lot out there, Kelly?
0:07:29 > 0:07:33- I shouldn't have opened the door, he's got a gun! - He's a resident. What's going on?!
0:07:33 > 0:07:36They've got no chance of getting in here now.
0:07:36 > 0:07:39Look, I lost my key thing and she wouldn't let me in, man.
0:07:39 > 0:07:42She left me standing there. Anything could have happened.
0:07:42 > 0:07:46I'm sorry I freaked her out a bit, I'm sorry about that, love.
0:07:46 > 0:07:48I was getting all worked up about that lot.
0:07:48 > 0:07:50You know what they're like round here.
0:07:50 > 0:07:53- He's got... He's got a gun. - What's she saying?!- She's saying...
0:07:53 > 0:07:57Are you carrying anything you shouldn't be carrying, Ian?
0:07:57 > 0:07:58What?! Are you messing, Kelly?
0:07:58 > 0:08:00Me? We go back a long way, don't we?
0:08:00 > 0:08:03Look, I was getting chased and she wouldn't let me in.
0:08:03 > 0:08:05I'm due my medication, you know that.
0:08:05 > 0:08:07I saw it. He's got a gun.
0:08:07 > 0:08:10Tell her to stop chanting rubbish, she saw nothing! Right?!
0:08:10 > 0:08:13Nobody saw anything, cos there was nothing to see.
0:08:13 > 0:08:14It was that lot out there.
0:08:14 > 0:08:17You get what I'm saying, don't you, Kelly?
0:08:17 > 0:08:20Right, well, best you make sure she gets it, too.
0:08:20 > 0:08:22You know me.
0:08:22 > 0:08:24No real harm done, is there?
0:08:30 > 0:08:34It's all right, he's OK, he's all right.
0:08:34 > 0:08:37He's got a gun, he's...
0:08:37 > 0:08:41He's gone in there, he's with that young girl, he's with Stacy.
0:08:41 > 0:08:44He's a resident, I've known him...
0:08:44 > 0:08:46No, we've got to call the police.
0:08:46 > 0:08:49Sylvie... Sylvie, don't! What did you do that for?!
0:08:49 > 0:08:51There's a man in there with a gun!
0:08:52 > 0:08:56Right, right, I was here, I was here with you all the time, OK?
0:08:56 > 0:09:00I'd just nipped to the loo, but I never left this floor.
0:09:11 > 0:09:16Jen's had a bit an accident in her car, and there's been an incident with a resident.
0:09:16 > 0:09:23I wasn't really there, to be honest, I was just sort of... I was in there and just heard a noise and...
0:09:24 > 0:09:28Mrs Jackson? Mrs Jackson?
0:09:30 > 0:09:32Erm, it...it's Ms Jackson.
0:09:32 > 0:09:37I'm not married. I've never been married, it's Ms Jackson.
0:09:37 > 0:09:40Right, OK!
0:09:40 > 0:09:42Erm...
0:09:42 > 0:09:48- We're going to take Ian Jackson in for questioning.- You couldn't find anything, could you?
0:09:48 > 0:09:53Do you think... He's saying that it was a mobile phone,
0:09:53 > 0:09:56that he was waving a mobile phone about, that's what the ruck was about.
0:09:56 > 0:09:59Why don't you check the CCTV?
0:09:59 > 0:10:02Do you think you could have been mistaken?
0:10:02 > 0:10:05Could someone call me a taxi, please? I need to get home now.
0:10:05 > 0:10:09We'll get you home. Is there someone there waiting for you?
0:10:10 > 0:10:14Would you like me to call someone, or perhaps drop you with a relative?
0:10:14 > 0:10:17Er, no, no, I'll be all right, but I need to get home now. Thank you.
0:10:17 > 0:10:21Right, OK. I'll organise a car, won't be a moment.
0:10:57 > 0:11:01'Hi, Sylvie, er, Jen Turnball, from Raven House here.
0:11:01 > 0:11:03'I've just spoken to Kelly Turner.
0:11:03 > 0:11:06'Obviously, I'll call you tomorrow, speak to you face to face -
0:11:06 > 0:11:09'sounds like you were in the wrong place at the wrong time.
0:11:09 > 0:11:10'Really sorry about that.
0:11:10 > 0:11:14'I just wanted to reassure you that we'd do everything we can this end.
0:11:14 > 0:11:16'You must take all the time you need.
0:11:16 > 0:11:19'I'll speak to you face to face. OK, bye-bye, take care.'
0:11:19 > 0:11:22- BEEP - 'Hello, Mum? Hello?
0:11:22 > 0:11:26'OK, don't pick up the phone cos you're not in, I'll call back later. Bye.'
0:11:26 > 0:11:28- BEEP - 'Hi, it's me again.
0:11:28 > 0:11:31'Only just got your text through, so ignore my last message.
0:11:31 > 0:11:34'I might call you later on before I go to bed, Mum.
0:11:34 > 0:11:37'I'm feeling fine but, you know, feeling a bit down.
0:11:37 > 0:11:39'Erm...OK, bye.'
0:11:39 > 0:11:40Oh, love...
0:11:43 > 0:11:45TELEPHONE RINGS
0:12:08 > 0:12:09Hello?
0:12:09 > 0:12:12- Hiya, Mum.- Oh, hello, Zach, love.
0:12:12 > 0:12:15Where have you been galavanting off to?
0:12:15 > 0:12:19Oh, I just...I've been out for tea with our Barb.
0:12:19 > 0:12:23You know, we went out for a Chinese and a couple of glasses of wine.
0:12:23 > 0:12:26It was a last-minute thing, you know what our Barb's like.
0:12:26 > 0:12:28Mum, are you OK? You sound a little bit...
0:12:28 > 0:12:30Erm, no, no, I'm fine.
0:12:30 > 0:12:34I've had a lovely time, but never mind about that. What's wrong, love?
0:12:34 > 0:12:37'Do you want me to come round? Right, I'm coming round.
0:12:37 > 0:12:42- 'Are you listening? Mum?'- No, no, I am listening, I'm just a bit, erm...
0:12:44 > 0:12:46I've left the bath running.
0:12:46 > 0:12:49I'm going to have to phone you back, OK?
0:12:59 > 0:13:01DOG BARKS
0:13:21 > 0:13:23So you can't see the gun on the CCTV at all?
0:13:23 > 0:13:25The image is so fleeting.
0:13:25 > 0:13:29We'd need to send it off to NASA to get a decent enough definition.
0:13:31 > 0:13:33It's an expensive procedure.
0:13:33 > 0:13:36- And?- With no...
0:13:37 > 0:13:39Well, we'd never get the go ahead.
0:13:39 > 0:13:42We need something a bit more substantial than...
0:13:42 > 0:13:46- The word of me.- Yeah, afraid so.
0:13:46 > 0:13:51Oh, well, at least there's been no real harm done.
0:13:53 > 0:13:56He had a gun.
0:13:57 > 0:14:00Theft of the phone and the criminal damage charge, on top of any
0:14:00 > 0:14:04previous, might get Jackson sent down for a couple of months, it might not.
0:14:06 > 0:14:09I can get Victim Support to give you a quick ring if you want.
0:14:09 > 0:14:11If you feel the need to talk, they're good.
0:14:11 > 0:14:15There's nothing wrong with me. I'm not off my head - I know what I saw. He had a gun.
0:14:20 > 0:14:22- What's your name again?- Connelly,
0:14:22 > 0:14:24Sergeant Connelly.
0:14:24 > 0:14:27No. What does your mum call you?
0:14:27 > 0:14:30Oh, Mike. Michael, if I'm in trouble.
0:14:30 > 0:14:33Thanks, Mike.
0:14:33 > 0:14:35OK.
0:14:54 > 0:14:55MOBILE RINGS
0:15:04 > 0:15:08Oh, erm, hi, Zach. It's only me,
0:15:08 > 0:15:10I'm just calling you on the off chance.
0:15:10 > 0:15:12I'll phone you back later.
0:15:12 > 0:15:15OK, love you.
0:15:15 > 0:15:16Be careful.
0:15:29 > 0:15:31You all right?
0:15:31 > 0:15:33Yeah, yeah, fine.
0:15:35 > 0:15:38So, er...where do you wanna go, then?
0:15:39 > 0:15:43Well, I thought we could go for a mooch round town or something?
0:15:43 > 0:15:47Treat ourselves to a bit of lunch, take our time.
0:15:47 > 0:15:49Maybe even have a glass of wine, what do you reckon?
0:15:49 > 0:15:52Erm, yeah, yeah, if you like.
0:15:52 > 0:15:55You could come back to ours later, stay over.
0:15:55 > 0:15:59You get in our Nathan's bed, he can crash on the futon in the conservatory.
0:16:00 > 0:16:03Or Dave will take you back if you'd rather.
0:16:03 > 0:16:07Whatever you want. Sound like a good plan?
0:16:07 > 0:16:11Erm...yeah, yeah, if that's what you fancy.
0:16:15 > 0:16:18Or what about a film? Or New Brighton?
0:16:18 > 0:16:20We'll go and have a drive round if you like.
0:16:20 > 0:16:23Well, if you'd rather do that, Barb.
0:16:23 > 0:16:26What is it that you would rather do?
0:16:28 > 0:16:31You've not been out the house in over two weeks, Sylv, it's ge...
0:16:33 > 0:16:38What is it that you want to do? Anything, you choose.
0:16:39 > 0:16:43Would it be all right if we just went back to yours for a bit, Barb?
0:16:46 > 0:16:49I'm not being funny, but I've had to book time off for this.
0:16:49 > 0:16:53Be nice if you didn't act like I was dragging you to the dentist or something.
0:16:53 > 0:16:57- Today was your suggestion, Barbara, not mine.- Yes, because we're worried about you!
0:16:59 > 0:17:01Just try making a bit of an effort.
0:17:01 > 0:17:04Do you know what? I don't feel like going anywhere.
0:17:04 > 0:17:07I'm sorry if I've made you waste your day off.
0:17:07 > 0:17:10I didn't mean it like that.
0:17:10 > 0:17:13Sylvie, hang on a minute.
0:17:19 > 0:17:21Why don't you talk to somebody?
0:17:21 > 0:17:23Like who?
0:17:23 > 0:17:25I don't know, a professional.
0:17:25 > 0:17:28A professional? What...? I'm not mad, Barb.
0:17:28 > 0:17:31- I never said you were.- No, but that's what you were implying.
0:17:31 > 0:17:33They already think I'm over the top at work.
0:17:33 > 0:17:35You could talk to a doctor.
0:17:35 > 0:17:38I'm not ill! Why does everybody keep telling me something's wrong?
0:17:38 > 0:17:41Can you imagine how that makes me feel?
0:17:41 > 0:17:45- Sylvie...it's all right - it's all right!- It isn't though, Barb.
0:17:45 > 0:17:48- Is it? - I'm here, you could talk to me.
0:17:48 > 0:17:53No, I couldn't begin to explain, I couldn't. I can't.
0:17:54 > 0:17:58I could kill that little rat for doing this to you.
0:17:58 > 0:18:01If I had my hands on him, I'd wring his flaming neck.
0:18:01 > 0:18:03Well, I just need to forget about it, it's the only way.
0:18:03 > 0:18:07That's what I need to do. I need to put it behind me,
0:18:07 > 0:18:10and get myself right.
0:18:15 > 0:18:17Did our Zach ring last you night?
0:18:17 > 0:18:20- Mm-hmm.- How is he?
0:18:20 > 0:18:23Erm... He's had a bit of a wobble over some assignment,
0:18:23 > 0:18:27but he's still enjoying the course, he's having a good time.
0:18:27 > 0:18:32He's never in when I ring. He's coming home this weekend.
0:18:36 > 0:18:38Have you said anything to him yet?
0:18:38 > 0:18:39No, and I'm not going to.
0:18:39 > 0:18:42He would go mad if he knew you were keeping this from him.
0:18:42 > 0:18:45- Don't you think you should say something?- I don't want him involved.
0:18:45 > 0:18:51- I mean it, Barb, not a word. Do you promise?- Yeah, OK, I promise.
0:19:30 > 0:19:32MOBILE VIBRATES
0:19:50 > 0:19:52MOBILE BEEPS
0:20:18 > 0:20:21"I'm not being funny, but I've had to book time off for this.
0:20:21 > 0:20:23"You could talk to a doctor."
0:20:31 > 0:20:35Old man... Old man!
0:20:43 > 0:20:45What are you doing?
0:20:45 > 0:20:48I told you not to do that.
0:20:48 > 0:20:50You can't cross roads, Granddad.
0:21:33 > 0:21:35MOBILE RINGS
0:21:57 > 0:22:01Do we have to do this here, or what?
0:22:12 > 0:22:15You've not half grown.
0:22:15 > 0:22:19I know. Can't see my feet now.
0:22:19 > 0:22:22They say you put a pound a week on in the last month, don't they?
0:22:22 > 0:22:24Or is that just an old wives' tale?
0:22:24 > 0:22:28I hope so, cos if I get any bigger, I'm not having it.
0:22:28 > 0:22:32- It'll have to stay put.- Why haven't you been answering my calls, Kelly?
0:22:34 > 0:22:36I don't know.
0:22:36 > 0:22:38You don't know?
0:22:38 > 0:22:44- I'm sorry, Sylvie. I've had a lot on.- Don't. Please.
0:22:46 > 0:22:50- What is it you want from me? - I want to know if you saw that gun.
0:22:51 > 0:22:54- Did he have a gun? - What difference would it make?
0:22:54 > 0:22:57Well, he'd be punished for a start.
0:22:57 > 0:23:01- So they'd lock him up? Would that make you feel better? - Yeah.- Then what?
0:23:01 > 0:23:04He's got no history of that sort of crime. If he gets sent down now,
0:23:04 > 0:23:08- he'll learn all sorts. Then what? - He threatened me with a gun.
0:23:08 > 0:23:13I've had a knife pulled on me! I've had a chair thrown at my head.
0:23:13 > 0:23:17I've been threatened on a weekly basis and I've intervened in that many fights...
0:23:17 > 0:23:19You're on £25,000 a year!
0:23:19 > 0:23:21If we locked up every kid caught carrying
0:23:21 > 0:23:24an offensive weapon, there'd be no-one left on the streets.
0:23:24 > 0:23:27Oh, all right then, let's just let the thugs win, shall we?
0:23:27 > 0:23:30Is that the sort of world you want to bring your baby into?
0:23:30 > 0:23:34Where people are frightened to stand at a bus stop, unless they're holding their keys?
0:23:34 > 0:23:38Where people are scared to come out of their own homes after tea-time?
0:23:38 > 0:23:41He was trying to get into the building! He was being chased!
0:23:41 > 0:23:46- He had a gun!- Look...
0:23:51 > 0:23:56If I thought there was any, ANY real danger with Ian Jackson,
0:23:56 > 0:23:58I would be the first person to do something about it.
0:23:58 > 0:24:00Oh, right.
0:24:00 > 0:24:04You're not the only one stressed out about all this, you know? Yeah,
0:24:04 > 0:24:09I shouldn't have left you on your own and I'm sorry about that, I am, but if I lose my job...
0:24:09 > 0:24:11Your job?
0:24:11 > 0:24:13What about me?
0:24:13 > 0:24:15I'm going through hell, here.
0:24:19 > 0:24:21Look, Kelly, it's all right to be frightened -
0:24:21 > 0:24:25I'm frightened, but between the two of us we should be able...
0:24:28 > 0:24:32You saw it, didn't you?
0:24:32 > 0:24:34Just give me something and...
0:24:36 > 0:24:39..and then I'll never mention it again, I promise.
0:24:42 > 0:24:45He had a gun, didn't he?
0:24:59 > 0:25:03Let me steal a bit of that joy to help brighten my day.
0:26:23 > 0:26:24You all right, love?
0:26:32 > 0:26:34Yeah, I'm, I'm fine...
0:27:32 > 0:27:34DOOR OPENS
0:27:34 > 0:27:37Mum? Mum?
0:27:43 > 0:27:47These burglar alarms and chains, Mum - it's a bit much, innit?
0:27:47 > 0:27:48I don't care.
0:27:52 > 0:27:56- No-one's tried to break in here, have they?- No.
0:27:56 > 0:27:58You'd tell me though, wouldn't you?
0:27:58 > 0:28:02Course I would! It's just a precaution, that's all.
0:28:04 > 0:28:07Better to be safe than...
0:28:07 > 0:28:09What? What?
0:28:10 > 0:28:14Nothing.
0:28:14 > 0:28:20Hey, erm, we could get a take away and nip to the video shop, yeah?
0:28:20 > 0:28:22Yeah, yeah. That'd be great.
0:28:22 > 0:28:25Well, unless you've made plans or something?
0:28:25 > 0:28:26Well, Smithy and Xana are home,
0:28:26 > 0:28:30they're on about getting a few beers and that, but...
0:28:30 > 0:28:33- Oh, well, that's fine, love. You go and see your mates.- Nah.
0:28:33 > 0:28:36Nah. I've only just got home, it's not fair.
0:28:36 > 0:28:37No, go on, you go.
0:28:37 > 0:28:39Go and get yourself ready.
0:28:39 > 0:28:41Go out.
0:28:42 > 0:28:48He's not daft, he knows there's something wrong - that's why he rang me.
0:28:48 > 0:28:51- You're putting me in a awkward position.- Well, go home, then!
0:28:51 > 0:28:56He's going back tomorrow so you won't have to see him. I don't want him involved, Barb, end of.
0:28:56 > 0:28:59But he is involved. He's worried about you. We all are.
0:28:59 > 0:29:05You won't go out the house, you hardly see any of your mates any more.
0:29:05 > 0:29:08You're that close to losing your job, you know?
0:29:08 > 0:29:09- If you don't tell him, I will.- No.
0:29:09 > 0:29:14This is not your trauma, Barbara. I know that you'd like it to be but it's not. Sorry!
0:29:15 > 0:29:20- What's that supposed to mean? - Why don't you butt out of this and let me handle it in my own way?
0:29:20 > 0:29:23You can't keep telling me what to do. I'm a grown woman.
0:29:23 > 0:29:28Well, then act like it and stop wallowing like you have been doing the last few months.
0:29:28 > 0:29:31Oh didn't see that one coming(!) You've been dying to say that for weeks.
0:29:31 > 0:29:36Well, somebody's got to bring a bit of perspective to all of this.
0:29:36 > 0:29:40- Yes, a nasty piece of work threatened you...- With a gun.
0:29:40 > 0:29:44But that's all it was! A threat! He didn't touch you.
0:29:44 > 0:29:49He frightened you and that's not very nice, but the fact of the matter is,
0:29:49 > 0:29:53you're alive and well and people get over much worse.
0:29:53 > 0:29:58But all this Fort Knox business - watching the news 24/7,
0:29:58 > 0:30:01texting our Zach two, three times a day -
0:30:01 > 0:30:05it's not right. You're cutting yourself off and it's not right!
0:30:05 > 0:30:06You're doing all of this, Sylv,
0:30:06 > 0:30:09not the bloke that threatened you, YOU are doing it.
0:30:09 > 0:30:13And it's time you put a stop to it, because it's just affecting all of us.
0:30:13 > 0:30:15Affecting you? He was this close to me.
0:30:15 > 0:30:18I could smell his sweat. His rotten, boozy breath.
0:30:18 > 0:30:20I can, I can hear him. He was this close.
0:30:20 > 0:30:25Just stop, stop and think about what is actually happening here...
0:30:25 > 0:30:30I can't, because if I do, it'll start here and then it'll move to here.
0:30:30 > 0:30:32I think I could cope with that.
0:30:32 > 0:30:33But if it got to here...
0:30:33 > 0:30:38Well, there'd be no stopping it, I'd never stop screaming.
0:30:38 > 0:30:42Do you understand? I can't stop and think about it.
0:30:42 > 0:30:48That's a luxury I can't afford and that's what people don't seem to get. I've got to keep it...
0:30:48 > 0:30:50Give me the knife, Sylv.
0:30:51 > 0:30:53I'm terrified of everything.
0:30:53 > 0:30:56I know how and I know why.
0:30:56 > 0:30:58That's the easy part. But I don't,
0:30:58 > 0:31:04I, I...I don't know how to stop.
0:31:05 > 0:31:11I'm terrified of being alive, Barbara.
0:31:13 > 0:31:17I'm terrified of being alive.
0:31:29 > 0:31:33Why has he come forward now, why not when it first happened?
0:31:33 > 0:31:36He didn't want his mum to know he'd been hanging out with the local crew.
0:31:36 > 0:31:40He's not a bad kid - he's 15, he's just trying to fit in.
0:31:40 > 0:31:43The other day, he broke down and it all came out.
0:31:43 > 0:31:46As soon as he mentioned the gun and gave a description
0:31:46 > 0:31:47I put two and two together.
0:31:47 > 0:31:53So you'll be able to get the CCTV enhanced now there's two witnesses?
0:31:53 > 0:31:56Mm-hm. And we'll have a really strong case, yeah.
0:31:56 > 0:31:59It is what you want, isn't it?
0:32:01 > 0:32:07I don't know. It's the thought of coming face to face with him again.
0:32:07 > 0:32:12Well, look, you won't be very close to him and you wouldn't be in any danger at all.
0:32:12 > 0:32:15I need...
0:32:15 > 0:32:18I need to think about it. It's, it's a big thing.
0:32:18 > 0:32:20Yeah, of course.
0:32:20 > 0:32:24Of course. Look, you take your time and then give me a call, OK?
0:32:24 > 0:32:26OK.
0:32:35 > 0:32:37'..The second time in three years,
0:32:37 > 0:32:40'making it the worst economic climate since the Second World War.
0:32:40 > 0:32:43- 'The figures point to a fall in Japan's...'- Oh, hi Zach, it's me.
0:32:43 > 0:32:46Did you get my text? Can you hear me?
0:32:48 > 0:32:53Erm, yeah, yeah, I'm fine. I just wanted to say don't get the night bus home, get a taxi, I'll pay.
0:32:55 > 0:32:56THUMPING
0:32:59 > 0:33:03"He's got a gun...Don't hurt me! Don't hurt me! Please don't hurt me!
0:33:03 > 0:33:06- "Don't touch me, don't touch me!" - Mum, are you all right?
0:33:06 > 0:33:09Erm, er, hello, love. I'm fine, I'm fine.
0:33:09 > 0:33:13Erm, look, I'm, er, just sat watching TV, I'm OK,
0:33:13 > 0:33:16and, erm, I'll wait up for you.
0:33:16 > 0:33:18I'll see you later. Bye.
0:33:20 > 0:33:22"Please don't hurt me!
0:33:22 > 0:33:24"Don't touch me, don't touch me!"
0:33:24 > 0:33:27"Let me in, let me in now, let me in...
0:33:27 > 0:33:30"Get away from the door... Move, move!"
0:33:30 > 0:33:33"Don't hurt me, please don't touch me, don't touch me!"
0:33:34 > 0:33:39"So, you'll be able to get the CCTV enhanced now there's two witnesses?"
0:33:39 > 0:33:42"Mm-hm. And we'll have a really strong case, yeah.
0:33:42 > 0:33:45"It is what you want?"
0:33:45 > 0:33:50"I don't know. It's the thought of coming face to face with him again."
0:34:06 > 0:34:09Threatening two people with a gun, he's looking at least three years.
0:34:09 > 0:34:11Not very long, is it?
0:34:11 > 0:34:15Well, it's better than him walking around thinking he can do what he wants.
0:34:15 > 0:34:18Do you know what really upsets me?
0:34:18 > 0:34:22I hate it that he has the same surname as us.
0:34:22 > 0:34:24It really bothers me, that.
0:34:24 > 0:34:28If we have a strong enough case, you may not have to face him at all.
0:34:28 > 0:34:33You see, scum like him rely on the witnesses not turning up in court.
0:34:33 > 0:34:35So they nearly always plead not guilty,
0:34:35 > 0:34:39in the hope that the case gets thrown out - lack of evidence and all that.
0:34:39 > 0:34:43But when the witnesses are prepared to go to court, it's a different story.
0:34:43 > 0:34:46They nearly always change their plea to guilty then.
0:34:46 > 0:34:49For a lighter sentence. It's strategic. A last minute thing.
0:34:49 > 0:34:53When that happens, the witness doesn't have to give evidence at all.
0:34:53 > 0:34:55What about his friends and family?
0:34:55 > 0:34:57He's well known round here, isn't he?
0:34:57 > 0:34:59He's a no mark, he's an embarrassment.
0:34:59 > 0:35:02He hangs around with the kids. He's got no real leverage.
0:35:04 > 0:35:09But look, I understand that you have to feel right about this.
0:35:09 > 0:35:11Have you spoken to anyone?
0:35:11 > 0:35:14A counsellor or anything?
0:35:14 > 0:35:21I know it sounds daft, but the only person I really want to talk to about this is him.
0:35:21 > 0:35:25I feel that because it started with him, it should end with him.
0:35:25 > 0:35:27Does that make sense?
0:35:27 > 0:35:30I think that's what's motivating young Callum,
0:35:30 > 0:35:35- the other witness.- If it was just me, I wouldn't hesitate, but...
0:35:35 > 0:35:37I've got my son,
0:35:37 > 0:35:39I have to think about him.
0:35:43 > 0:35:48Barb? I'm sorry to drag you away.
0:35:48 > 0:35:49I need a cuddle.
0:35:49 > 0:35:52All that worrying you do when they're small because
0:35:52 > 0:35:57they're not sleeping through, or they're not eating properly - at least you know where they are,
0:35:57 > 0:35:59Safely tucked up in bed.
0:35:59 > 0:36:02I know, but you can't do that forever, you daft sod.
0:36:02 > 0:36:04Be good if you could though, wouldn't it?
0:36:04 > 0:36:09Our Zach went slumming it all round Europe last year, you remember?
0:36:09 > 0:36:13You know when you were a kid and you had something on your mind
0:36:13 > 0:36:16and you were all worried and upset?
0:36:16 > 0:36:20At the bottom, there was always this feeling that mum and dad would
0:36:20 > 0:36:23make it all all right, that they'd sort it out for you.
0:36:25 > 0:36:27It's rubbish being the mum, isn't it?
0:36:30 > 0:36:33Could you do it, Barb?
0:36:33 > 0:36:35Could you be a witness?
0:36:37 > 0:36:39I don't know.
0:36:44 > 0:36:46What's going on?
0:36:46 > 0:36:49What if I walk out and I don't get another job?
0:36:49 > 0:36:54How will we manage? My mum and dad never had their own home.
0:36:54 > 0:36:56I've worked hard for this.
0:36:56 > 0:36:58What if we lose the...
0:37:00 > 0:37:03I've struggled to get us here.
0:37:05 > 0:37:08We can sell up, or get a flat or something smaller.
0:37:10 > 0:37:11He's right. It doesn't matter.
0:37:11 > 0:37:15But why should I have to? Where's the justice in that?
0:37:15 > 0:37:19Listen, Mum, I do not care about justice, OK?
0:37:19 > 0:37:21I care about you.
0:37:21 > 0:37:25You can't go back there, can you? Can you?
0:37:32 > 0:37:33I'm not going back to uni.
0:37:33 > 0:37:36- Don't be daft. - No. I don't care what you say.
0:37:36 > 0:37:39I'm not going to go back until all this is sorted out, OK?
0:37:39 > 0:37:41I'll get a job.
0:37:42 > 0:37:44I'm not going to leave you on your own.
0:38:07 > 0:38:09Give it to me. I'll take it.
0:38:12 > 0:38:14You're doing the right thing, Sylv.
0:38:56 > 0:38:58Hey, big truck. Do you remember me?
0:38:58 > 0:39:00What's this? Sylvie, that works in the kitchens?
0:39:00 > 0:39:05Oh, no, I don't actually, not any more. I'm unemployed as from today.
0:39:05 > 0:39:08- You could say that I'm like you lot now.- And what's your problem?
0:39:08 > 0:39:11You, Jacko. You're my problem.
0:39:11 > 0:39:12Don't you remember?
0:39:12 > 0:39:17You pointed a gun at me. I'm returning the favour, that's all.
0:39:17 > 0:39:22- All right, take it easy.- What's the matter? You're not frightened, are you? It might not be a gun.
0:39:22 > 0:39:25- It might be a mobile phone. - Hey, you want to watch yourself.
0:39:25 > 0:39:28No. You want to watch yourself. So what do you reckon then, Jacko?
0:39:28 > 0:39:30Is it a mobile phone, or is it a gun?
0:39:30 > 0:39:33Why don't you walk away and see what happens, hey?
0:39:33 > 0:39:36Ooh, I'm like Clint Eastwood in that film, aren't I?
0:39:36 > 0:39:38"Go ahead punk. Make my day."
0:39:38 > 0:39:42- Er, you're not right in the head. You're pure mad, Mrs. - Er, it's Ms Jackson.
0:39:42 > 0:39:45I'm not married, I've never been married. It's Ms Jackson.
0:39:45 > 0:39:49But you're right, I am. I'm off my head. And do you know what?
0:39:49 > 0:39:51It feels great.
0:39:51 > 0:39:55I can do what I want now, even if I get locked up for it, because guess what?
0:39:55 > 0:39:58I've got nothing to lose. Because of you, I've lost it.
0:39:58 > 0:40:00I've lost the sense of perspective.
0:40:00 > 0:40:04I've lost the ability to walk into a public place on my own.
0:40:04 > 0:40:06I've lost a job I quite enjoyed.
0:40:06 > 0:40:10I've lost the right to sit in my own house without feeling terrified.
0:40:10 > 0:40:13I've not had a decent night's sleep for weeks.
0:40:13 > 0:40:15You did that. How clever are you?
0:40:15 > 0:40:20Do you know how angry that makes me feel? But that's nothing.
0:40:20 > 0:40:22Do you know what the worst thing about all of this is?
0:40:22 > 0:40:24Worse than all of that other stuff put together?
0:40:24 > 0:40:29Because of you, I'm spoiling what should have been a wonderful time in my boy's life.
0:40:29 > 0:40:31A time when he should have been happy and free.
0:40:31 > 0:40:35Free to enjoy everything that this wonderful world has got to offer.
0:40:35 > 0:40:38Because of you, I'm putting the kibosh on all that.
0:40:38 > 0:40:41I'm phoning him at all hours of the day and night.
0:40:41 > 0:40:44I'm texting him and keeping tabs on him.
0:40:44 > 0:40:47I'm slowly but surely smothering him.
0:40:47 > 0:40:49I've got him turned inside out with worry.
0:40:49 > 0:40:51I've got him feeling guilty
0:40:51 > 0:40:55for going out and having a nice time, for leaving me on my own.
0:40:55 > 0:40:57For living his life!
0:40:57 > 0:41:02Because of you, I'm a different mum to him.
0:41:03 > 0:41:06A mum that I never wanted to be.
0:41:06 > 0:41:11You've made me do all of this to my life,
0:41:11 > 0:41:13to my family.
0:41:13 > 0:41:14And I hate you for it.
0:41:19 > 0:41:21You all right, Ian?
0:41:21 > 0:41:23Get off me... Get off me!
0:41:33 > 0:41:37- What you doing?- Just give me two minutes.- Where you going?!
0:41:37 > 0:41:39To get that letter back. To get my life back.
0:41:51 > 0:41:53It's the best I could do. Sorry.
0:41:57 > 0:42:01Why don't they tell you what's happening in these places?
0:42:01 > 0:42:04Well, you don't have to stop. You can go now if you want.
0:42:04 > 0:42:08No, no. I'll stay. I'm fine.
0:42:22 > 0:42:23You OK, Mum?
0:42:32 > 0:42:37- Is he here?- Yeah.
0:42:41 > 0:42:43Right. Let's do it.
0:42:53 > 0:42:55# Some people say
0:42:55 > 0:43:00# Some things you can never change
0:43:03 > 0:43:05# Some people say
0:43:05 > 0:43:09# Sometimes you can get it wrong
0:43:12 > 0:43:14# It's time
0:43:14 > 0:43:19# Time for moving on. #
0:43:19 > 0:43:22Subtitles by Red Bee Media Ltd
0:43:22 > 0:43:25E-mail subtitling@bbc.co.uk