0:00:00 > 0:00:00- Subtitles
0:00:00 > 0:00:02- Subtitles- - Subtitles
0:00:20 > 0:00:22- I'm John Hardy - and welcome to Cadw Cwmni.
0:00:22 > 0:00:25- Everyone has a story to tell...
0:00:25 > 0:00:29- ..and this series provides - a platform for them to be heard.
0:00:29 > 0:00:33- We'll hear about the trials and - tribulations of Wales's homeless...
0:00:34 > 0:00:37- ..but first, a woman - who dealt with the aftermath...
0:00:37 > 0:00:41- ..of one of this century's - biggest atrocities...
0:00:41 > 0:00:43- ..known by its date only - 9/11.
0:00:47 > 0:00:50- 11 September 2001...
0:00:51 > 0:00:55- ..saw the biggest - co-ordinated terrorist attack...
0:00:55 > 0:00:58- ..ever witnessed - in the United States.
0:00:58 > 0:01:02- The terrorist organisation - known as al-Qaeda...
0:01:02 > 0:01:05- ..launched an attack on America.
0:01:06 > 0:01:10- Four separate attacks - were carried out on this day.
0:01:10 > 0:01:15- Terrorists hijacked - four passenger airliners...
0:01:15 > 0:01:17- ..on internal flights...
0:01:17 > 0:01:19- ..within the United States.
0:01:19 > 0:01:24- Two aeroplanes crashed into the Twin - Towers of the World Trade Centre...
0:01:24 > 0:01:27- ..in New York City.
0:01:27 > 0:01:32- Another aeroplane crashed into - the western side of the Pentagon...
0:01:32 > 0:01:38- ..while the other - crash landed in Pennsylvania...
0:01:38 > 0:01:44- ..after passengers - tried to overcome the hijackers.
0:01:44 > 0:01:48- Nearly 3,000 lives were lost...
0:01:48 > 0:01:51- ..during the attacks of 9/11.
0:01:52 > 0:01:57- It was the most daring attack - on America since Pearl Harbour...
0:01:58 > 0:02:03- ..which took place in 1941 and led - to America's involvement in WWII.
0:02:07 > 0:02:09- The tragedy that is 9/11.
0:02:09 > 0:02:13- Everyone seems to remember - where they were when it happened...
0:02:13 > 0:02:16- ..none more so - than my guest, Gwen Aaron.
0:02:16 > 0:02:20- Where exactly were you - when the attack happened?
0:02:20 > 0:02:22- I'm a former teacher.
0:02:22 > 0:02:24- I've been a teacher all my life.
0:02:25 > 0:02:29- As much as I enjoyed my job, - I decided to take early retirement.
0:02:29 > 0:02:32- It was a Tuesday afternoon.
0:02:32 > 0:02:37- I happened to be watching television - during the afternoon...
0:02:37 > 0:02:42- ..and I thought I was midway through - watching a science-fiction film.
0:02:42 > 0:02:45- Gradually - I realized what was happening.
0:02:45 > 0:02:49- I'd heard about the first one but I - saw the second one with my own eyes.
0:02:49 > 0:02:51- It was unbelievable.
0:02:51 > 0:02:52- It was unbelievable.- - When did you know...
0:02:53 > 0:02:56- ..you were going out there - to help the aid effort?
0:02:56 > 0:02:58- The following Saturday...
0:02:58 > 0:03:02- ..I received the call and - by Monday night I was in New York.
0:03:02 > 0:03:06- Why did you get involved? - What were you doing at the time?
0:03:06 > 0:03:09- After retiring early - I wanted to occupy my time.
0:03:10 > 0:03:13- I joined the Cruse charity...
0:03:13 > 0:03:17- ..which offers bereavement - counselling to those...
0:03:17 > 0:03:20- ..who are grief-stricken.
0:03:20 > 0:03:23- I'm still involved with the charity.
0:03:23 > 0:03:27- An enthusiastic member - joined the North Wales branch...
0:03:27 > 0:03:31- ..and she thought we should - prepare ourselves for a crisis.
0:03:31 > 0:03:35- She'd been working - on the Herald of Free Enterprise.
0:03:35 > 0:03:39- I envisaged a ferry tragedy - or something like that.
0:03:39 > 0:03:41- We trained ourselves.
0:03:41 > 0:03:46- It involved a lot of role playing - and re-creating tragic events.
0:03:46 > 0:03:51- We watched films of Lockerbie and - imagined we were there in support.
0:03:51 > 0:03:55- After a year and a half of training - we decided we were ready.
0:03:55 > 0:03:59- We were the North Wales branch - of trauma counsellors.
0:03:59 > 0:04:03- But nobody knew about us - and nothing happened.
0:04:03 > 0:04:06- But the first call we received - came in September.
0:04:07 > 0:04:12- Tony Blair decided he was going to - join ranks with George Bush.
0:04:12 > 0:04:14- He was under the impression...
0:04:15 > 0:04:20- ..that 300 Britons had been - killed in the Twin Towers...
0:04:20 > 0:04:24- ..but the death toll was 67 - in the end, which was still awful.
0:04:25 > 0:04:29- He invited two members of the - bereaved families to go out there...
0:04:29 > 0:04:32- ..and spend three nights - in a hotel in New York.
0:04:32 > 0:04:36- He set it all up and involved - bereavement counsellors.
0:04:36 > 0:04:40- He sent 10 Family Liaison Officers - out there...
0:04:40 > 0:04:43- ..along with the bereaved.
0:04:43 > 0:04:47- There are many - bereavement charities out there...
0:04:47 > 0:04:51- ..but Cruse happened to be - on the Queen's Honours List.
0:04:51 > 0:04:54- It was a tactful ploy - to invite us out there.
0:04:54 > 0:04:58- They knew we had a team - already set up in North Wales...
0:04:58 > 0:05:01- ..so the four of us went, - along with six others.
0:05:02 > 0:05:06- How do you deal - with something of that magnitude?
0:05:07 > 0:05:11- It's one thing to be practising - role play and watching films...
0:05:12 > 0:05:15- ..but being in the thick of it - is something else.
0:05:15 > 0:05:20- The death toll was rising and - the city was in complete disarray.
0:05:20 > 0:05:23- It was remarkable - under the circumstances.
0:05:23 > 0:05:25- I never once felt in danger.
0:05:26 > 0:05:31- The security services worked harder - than they'd ever worked before.
0:05:31 > 0:05:33- What I was afraid of...
0:05:33 > 0:05:36- ..and it's inevitable - in this line of work...
0:05:36 > 0:05:41- ..but I was afraid that I'd - console someone who was grieving...
0:05:41 > 0:05:44- ..and say something - that made it worse for them.
0:05:44 > 0:05:48- It can happen, but usually - you speak to them face to face...
0:05:48 > 0:05:52- ..and you can tell whether - you should change tack and so on.
0:05:52 > 0:05:56- It's a constant worry - because it could easily happen.
0:05:56 > 0:06:02- When I came face to face with people - who'd lost a loved one...
0:06:04 > 0:06:07- ..I was trained - to deal with that situation.
0:06:07 > 0:06:09- Death is death.
0:06:09 > 0:06:11- You say death is death...
0:06:11 > 0:06:17- ..but isn't - sudden bereavement different?
0:06:17 > 0:06:21- These grief-stricken families - would land...
0:06:21 > 0:06:24- ..we'd go and meet them - at the airport...
0:06:24 > 0:06:27- ..and shelter them from the press.
0:06:27 > 0:06:30- The press were horrendous all week.
0:06:30 > 0:06:32- They were dreadful.
0:06:32 > 0:06:34- In what way?
0:06:34 > 0:06:38- They wanted to get to the families - before we could...
0:06:38 > 0:06:41- ..and photograph them crying - and so on.
0:06:41 > 0:06:43- You just wanted - to shelter them from that.
0:06:43 > 0:06:46- The press wanted a story, any story.
0:06:46 > 0:06:51- It's understandable because - it made the headlines every day.
0:06:51 > 0:06:54- We tried to whisk them away quickly - to the hotel...
0:06:54 > 0:06:58- ..to talk to them and ask them - what they wanted to do.
0:06:58 > 0:07:01- They always wanted to visit - Ground Zero...
0:07:02 > 0:07:05- ..just in case their loved one - had made it out alive...
0:07:06 > 0:07:08- ..or hadn't been there - in the first place.
0:07:09 > 0:07:11- It was incomprehensible for them.
0:07:11 > 0:07:15- We escorted them to the site - and it was a mound of rubble.
0:07:15 > 0:07:18- You could see - the realization hit them.
0:07:18 > 0:07:21- They knew no-one - could've got out of there alive.
0:07:22 > 0:07:23- By the time you met them...
0:07:24 > 0:07:27- ..did they already know - their relatives were dead?
0:07:27 > 0:07:30- They lived in hope - that they were still alive.
0:07:30 > 0:07:33- They couldn't accept - that they were dead.
0:07:33 > 0:07:37- Their biggest desire - was to visit Ground Zero...
0:07:37 > 0:07:39- ..to see it with their own eyes.
0:07:39 > 0:07:42- It was sad - escorting them down there.
0:07:42 > 0:07:45- It was one huge mound of rubble.
0:07:46 > 0:07:48- Did going to Ground Zero - help them accept...
0:07:49 > 0:07:52- ..their loved ones were dead?
0:07:52 > 0:07:56- Yes, it did, but it was - heart-breaking seeing their faces.
0:07:56 > 0:08:00- They were full of hope to begin with - but the realization soon sunk in.
0:08:01 > 0:08:04- My first encounter - was the most harrowing.
0:08:04 > 0:08:07- Two policemen and I - went to meet a family.
0:08:07 > 0:08:10- The police arranged everything.
0:08:10 > 0:08:14- We went to wait for them - at Newark airport.
0:08:14 > 0:08:20- We'd been told that the woman - who had recently been widowed...
0:08:20 > 0:08:23- ..was at the airport - to meet her father-in-law.
0:08:24 > 0:08:27- He was an old gentleman - travelling with his daughter.
0:08:28 > 0:08:30- It was his son who had died.
0:08:30 > 0:08:33- The widow arrived - at the airport to greet them...
0:08:34 > 0:08:36- ..and she wanted us - to accompany her.
0:08:37 > 0:08:40- The policemen who initially thought - I was in the way...
0:08:40 > 0:08:42- ..were happy - to let me deal with her.
0:08:42 > 0:08:46- I said to her, - "I'm very sorry for your loss."
0:08:46 > 0:08:48- She cried on my shoulder.
0:08:48 > 0:08:52- She was a young woman with ringlets - wearing Bermuda shorts.
0:08:52 > 0:08:54- We connected right away.
0:08:54 > 0:08:58- Relatives felt awkward in the middle - of this very public place.
0:08:58 > 0:09:03- A man called Vince, who I became - friendly with, realized this...
0:09:03 > 0:09:07- ..and ushered us - into the VIP lounge.
0:09:07 > 0:09:10- He was the manager - of the airport lounge.
0:09:10 > 0:09:12- We managed to evade the press.
0:09:13 > 0:09:17- Is there a right way - or a wrong way to grieve?
0:09:17 > 0:09:20- No, it's a completely - personal experience.
0:09:21 > 0:09:24- You have to find your own way - of dealing with it.
0:09:24 > 0:09:27- You have to live with it - for a short time.
0:09:27 > 0:09:32- The effects of shock - can last up to a year.
0:09:32 > 0:09:36- What about you, Gwen? How do you - cope with that kind of situation?
0:09:37 > 0:09:39- I was worried how it'd affect me.
0:09:39 > 0:09:42- You're with them - for the first meeting...
0:09:42 > 0:09:46- ..to comfort them - and sympathize with them...
0:09:46 > 0:09:49- ..and I come away from there - thinking...
0:09:49 > 0:09:52- ..'Thank goodness - that didn't happen to me.'
0:09:52 > 0:09:54- But sometimes it gets to you.
0:09:55 > 0:09:58- I could deal with New York. - I didn't lose any sleep.
0:09:58 > 0:10:02- But there are some people - I'll never forget.
0:10:02 > 0:10:04- New York was manageable.
0:10:04 > 0:10:07- Why did you join Cruse - in the first place?
0:10:08 > 0:10:10- I took early retirement...
0:10:10 > 0:10:13- ..and I thought - I should be doing something.
0:10:13 > 0:10:18- A friend of mine lost her husband - and she wanted to talk about it.
0:10:18 > 0:10:21- I could see it helped her - just by talking about it.
0:10:21 > 0:10:24- I simply listened to her - and it was beneficial.
0:10:25 > 0:10:29- Has the trauma team - been called out since 9/11?
0:10:30 > 0:10:32- Yes, for cases on a smaller scale.
0:10:32 > 0:10:34- For individuals, mainly...
0:10:34 > 0:10:37- ..and cases of suicide and murder.
0:10:37 > 0:10:41- The worst case I've ever encountered - was a road collision.
0:10:42 > 0:10:46- A cycling club went cycling - en masse one Sunday morning.
0:10:46 > 0:10:51- It was a cold February morning - with a little ice on the road...
0:10:51 > 0:10:53- ..but it was sunny.
0:10:53 > 0:10:56- A car, travelling - at a normal speed...
0:10:57 > 0:11:00- ..somehow skidded across the road...
0:11:00 > 0:11:03- ..and ploughed into them, - mowing them down.
0:11:03 > 0:11:07- Bodelwyddan Hospital was nearby, - so they were taken there.
0:11:08 > 0:11:12- A woman who was with me in New York - happened to be on duty there.
0:11:12 > 0:11:14- She phoned six of us to come in.
0:11:14 > 0:11:19- For me, it was far worse than New - York because it had just happened.
0:11:19 > 0:11:21- I'll never forget that.
0:11:21 > 0:11:26- Some of the counsellors consoled - the families of injured relatives...
0:11:26 > 0:11:29- ..whereas I comforted the survivors.
0:11:29 > 0:11:34- It was a shocking sight. Everyone - was shaking like a leaf and pale.
0:11:34 > 0:11:39- I helped the nurses wrap them - in blankets and gave them tea.
0:11:39 > 0:11:46- You're always looking after - the welfare of others...
0:11:46 > 0:11:49- ..but when you're alone...
0:11:49 > 0:11:52- ..does it ever affect you?
0:11:52 > 0:11:54- When does it hit you?
0:11:55 > 0:11:58- I was worried how it'd affect me - before I started...
0:11:58 > 0:12:01- ..but I'm able to deal with it.
0:12:01 > 0:12:05- You concentrate on their story and - you console them as best you can.
0:12:06 > 0:12:08- All you can do is be there for them.
0:12:08 > 0:12:11- Afterwards, - you shake hands and walk away.
0:12:11 > 0:12:14- I always think, 'They're so brave.'
0:12:14 > 0:12:16- It's a privilege being with them.
0:12:17 > 0:12:19- You certainly do invaluable work.
0:12:19 > 0:12:23- Thank you very much - for joining me on Cadw Cwmni...
0:12:23 > 0:12:26- ..and telling your story.
0:12:26 > 0:12:28- It's time for a break now.
0:12:28 > 0:12:33- Join me in Part 2 when - I'll be joined by another guest.
0:12:36 > 0:12:36- .
0:12:39 > 0:12:39- Subtitles
0:12:39 > 0:12:41- Subtitles- - Subtitles
0:12:43 > 0:12:45- Welcome back.
0:12:45 > 0:12:48- After discussing 9/11 - and New York in Part 1...
0:12:48 > 0:12:51- ..we move closer to home - for the next story...
0:12:51 > 0:12:54- ..to discuss homelessness in Wales.
0:12:54 > 0:12:56- My next guest has been homeless...
0:12:57 > 0:13:00- ..and is currently - helping the homeless.
0:13:00 > 0:13:03- Harri Morris, welcome to Cadw Cwmni.
0:13:03 > 0:13:07- Start at the very beginning. - How did you become homeless?
0:13:07 > 0:13:11- I did some stupid things and - hung around with the wrong crowd.
0:13:12 > 0:13:16- I got arrested for various things - and my mother had had enough.
0:13:16 > 0:13:20- I was taking advantage of my mother - and my home.
0:13:20 > 0:13:23- I'd get in late - and things like that.
0:13:23 > 0:13:26- My mother started work - at six in the morning...
0:13:26 > 0:13:29- ..and I wouldn't get in till 4.00am.
0:13:29 > 0:13:31- I was really taking advantage.
0:13:31 > 0:13:33- My mother'd had a gutsful.
0:13:34 > 0:13:37- Our relationship broke down.
0:13:37 > 0:13:40- After that - I started sleeping in the car...
0:13:40 > 0:13:42- ..because I had nowhere else to go.
0:13:43 > 0:13:44- I did some sofa surfing after that.
0:13:44 > 0:13:46- I did some sofa surfing after that.- - What's sofa surfing?
0:13:46 > 0:13:51- I'd stay at a mate's house one night - and another mate's another night.
0:13:51 > 0:13:53- I went back and forth like that.
0:13:54 > 0:13:54- Are you an only child?
0:13:54 > 0:13:56- Are you an only child?- - No, I've two brothers.
0:13:57 > 0:14:02- My brother and I both got kicked out - and we slept in the car in winter.
0:14:02 > 0:14:04- Were you working at the time?
0:14:04 > 0:14:09- I had a temporary job in the three - months leading up to Christmas.
0:14:09 > 0:14:12- That was my only job.
0:14:12 > 0:14:14- How old were you when you left home?
0:14:14 > 0:14:16- 20. My brother was 16.
0:14:17 > 0:14:19- So he was still at school?
0:14:19 > 0:14:21- Yes.
0:14:21 > 0:14:26- How did you manage, sleeping - in the car and him going to school?
0:14:26 > 0:14:30- I told him to go to school but - whether he did or not, I don't know.
0:14:30 > 0:14:33- I told him he had to go. - I kept my job too.
0:14:34 > 0:14:37- How bad were things at that time?
0:14:37 > 0:14:41- How often would you steal? - How often would you get arrested?
0:14:41 > 0:14:43- We'd go every night.
0:14:44 > 0:14:47- We'd drive around in daylight, - looking for things to steal.
0:14:47 > 0:14:50- If we saw something, - we'd go back at night.
0:14:51 > 0:14:53- I completely regret it now.
0:14:53 > 0:14:57- There was no point doing it - because we never made much money.
0:14:57 > 0:14:58- It wasn't worth the risk.
0:14:58 > 0:15:00- It wasn't worth the risk.- - What did you steal?
0:15:00 > 0:15:02- Copper, slate, tools.
0:15:02 > 0:15:04- Anything and everything.
0:15:06 > 0:15:09- Why did you do it? - To have enough money to live on?
0:15:09 > 0:15:11- Yes, we needed money to live.
0:15:12 > 0:15:16- We had nothing to do - so we needed money to do things.
0:15:16 > 0:15:20- How long - would you stay on someone's sofa?
0:15:20 > 0:15:25- Sometimes one night. Depends - how long a mate would let me stay.
0:15:25 > 0:15:29- Fair play to one of my mates, - he let me stay for a number of days.
0:15:29 > 0:15:32- Did you sleep on the streets at all?
0:15:32 > 0:15:35- I had a car at the time, - so I'd sleep in the car.
0:15:35 > 0:15:37- I've never slept rough.
0:15:37 > 0:15:40- Some of my friends - have lived in tents too.
0:15:41 > 0:15:43- It happens.
0:15:43 > 0:15:47- You were working during this time, - and it was over Christmas...
0:15:47 > 0:15:48- ..so you slept in the car in winter?
0:15:48 > 0:15:50- ..so you slept in the car in winter?- - Yes.
0:15:50 > 0:15:52- Did you try to go back home?
0:15:52 > 0:15:56- No. Things had gone too far - for that. I wasn't talking to her.
0:15:56 > 0:15:59- There was no way - you could've gone home?
0:15:59 > 0:16:02- Not for me, no, not at all.
0:16:02 > 0:16:04- I wasn't talking to her.
0:16:04 > 0:16:06- I cut myself off.
0:16:09 > 0:16:12- In terms of work, - you'd lost your job.
0:16:12 > 0:16:15- Could you claim - Job Seekers' during that time?
0:16:15 > 0:16:19- How could you claim benefits - without an address?
0:16:19 > 0:16:24- I couldn't because the Job Centre - sends letters to your address.
0:16:24 > 0:16:29- Because I was of no fixed abode, - I couldn't register for benefits...
0:16:29 > 0:16:31- ..because I didn't have a home.
0:16:32 > 0:16:35- Were you experiencing - other problems at the time?
0:16:35 > 0:16:40- Did you have a dependency problem or - was it just that you were homeless?
0:16:40 > 0:16:44- I used to have - a bit of a problem with alcohol...
0:16:44 > 0:16:46- ..but never with drugs.
0:16:46 > 0:16:50- When did you decide - that this way of life had to end?
0:16:50 > 0:16:52- When I wound up at a hostel.
0:16:53 > 0:16:55- When I spent - my first night in a hostel.
0:16:55 > 0:16:59- I was there with people I - didn't know and I felt very lonely.
0:17:00 > 0:17:04- I decided it was time to change - my ways before things got any worse.
0:17:05 > 0:17:07- Which hostel was it?
0:17:07 > 0:17:10- The GISDA hostel in Caernarfon...
0:17:10 > 0:17:15- ..which supports homeless people - aged between 16 and 25.
0:17:15 > 0:17:21- There were seven of us altogether - at the hostel.
0:17:21 > 0:17:24- I didn't know them all - but I knew one or two.
0:17:25 > 0:17:27- They were from the town.
0:17:27 > 0:17:31- I had an opportunity - to go to the Holyhead hostel...
0:17:31 > 0:17:34- ..but I preferred - to stay in the town.
0:17:34 > 0:17:37- My little brother - told me about GISDA.
0:17:37 > 0:17:40- He told me - to go and talk to someone there.
0:17:40 > 0:17:45- I was given a referral and within a - couple of weeks I had an interview.
0:17:45 > 0:17:48- They had to decide - between me and another...
0:17:48 > 0:17:51- ..which of us would get the room.
0:17:51 > 0:17:56- I desperately wanted it because - I couldn't stay at mates' houses.
0:17:56 > 0:17:59- I felt I was in the way - and I didn't have much money.
0:17:59 > 0:18:03- I wanted to pay them - but I had very little to offer.
0:18:03 > 0:18:06- I was lucky - to have a place in this hostel.
0:18:06 > 0:18:10- So I lived there for eight months.
0:18:11 > 0:18:12- Did you have to pay for it?
0:18:12 > 0:18:14- Did you have to pay for it?- - Yes, for utilities.
0:18:14 > 0:18:17- If you didn't work, - housing benefit covered it.
0:18:18 > 0:18:20- But the rent was very high.
0:18:20 > 0:18:23- 130 a week.
0:18:23 > 0:18:28- So if anyone's having difficulty - filling in forms and so on...
0:18:28 > 0:18:30- ..does GISDA offer advice?
0:18:31 > 0:18:33- Yes. - We have an information shop now.
0:18:34 > 0:18:38- Anyone can drop in and they can - give you help with budgeting...
0:18:38 > 0:18:41- ..and filling out - benefit forms and so on.
0:18:41 > 0:18:43- GISDA is there to help.
0:18:44 > 0:18:46- You work for GISDA now.
0:18:46 > 0:18:48- Yes, for the past two years.
0:18:49 > 0:18:50- What's your role?
0:18:50 > 0:18:52- What's your role?- - I'm a peer mentor.
0:18:52 > 0:18:57- I draw on my own experiences, - what worked, what didn't...
0:18:57 > 0:19:00- ..to help young people - achieve a positive outcome.
0:19:01 > 0:19:03- If they want to do something...
0:19:03 > 0:19:06- ..I offer ideas - of how they can achieve it.
0:19:06 > 0:19:09- I try to be a role model for them.
0:19:09 > 0:19:13- In terms of the situation - in Caernarfon at the moment...
0:19:13 > 0:19:16- ..is it worse - than when you were growing up?
0:19:16 > 0:19:20- It's getting progressively worse - due to these tax cuts...
0:19:21 > 0:19:25- ..where they have to pay more if - they have bedrooms they don't use.
0:19:25 > 0:19:27- More people are becoming homeless.
0:19:27 > 0:19:30- More people are becoming homeless.- - Do you still live at GISDA?
0:19:30 > 0:19:32- No.
0:19:32 > 0:19:36- Thanks to GISDA, I'm now living - in a one-bedroom flat.
0:19:36 > 0:19:39- But I've had to work for that.
0:19:39 > 0:19:43- I've done a lot of phoning around - and filling in forms...
0:19:43 > 0:19:46- ..to prove I'm capable - of living by myself.
0:19:47 > 0:19:50- GISDA provides you - with a key worker.
0:19:50 > 0:19:53- You have weekly meetings - with them...
0:19:53 > 0:19:57- ..and they help you - achieve your goals in life.
0:19:57 > 0:20:00- If you want to go to college, - they'll help...
0:20:00 > 0:20:04- ..they'll help you - with grants or if you're in debt.
0:20:04 > 0:20:07- They'll refer you - to Citizens Advice.
0:20:07 > 0:20:10- Your confidence - must've taken a knock...
0:20:10 > 0:20:12- ..when you were homeless.
0:20:13 > 0:20:15- Is it starting to come back now?
0:20:15 > 0:20:17- Yes, I've got my confidence back.
0:20:17 > 0:20:21- As part of my job, - I visited schools...
0:20:21 > 0:20:24- ..and ran - homeless prevention workshops.
0:20:24 > 0:20:29- I tried to get across to the kids - that it could happen to anybody.
0:20:29 > 0:20:31- I didn't expect it to happen to me.
0:20:31 > 0:20:33- I didn't expect it to happen to me.- - Is it difficult for you to admit...
0:20:34 > 0:20:36- ..that you'd made a mess of things?
0:20:36 > 0:20:40- Yes, it is difficult - to look yourself in the eye.
0:20:40 > 0:20:42- It's only now I'm realizing...
0:20:42 > 0:20:46- ..that some of the things I did - was my own fault.
0:20:46 > 0:20:48- I've tried to make amends for that.
0:20:49 > 0:20:54- Now I'm concentrating on my work - and striving to be happy.
0:20:54 > 0:20:56- What kind of mentor are you?
0:20:56 > 0:20:59- Do you lose your temper with people?
0:20:59 > 0:21:03- Do you tell them they - shouldn't be doing this or that?
0:21:03 > 0:21:05- All I do is talk to them.
0:21:05 > 0:21:10- I understand where they're coming - from because I've been through it.
0:21:11 > 0:21:14- I know what's - going through their minds.
0:21:14 > 0:21:18- I don't get angry with them, - I just talk to them sensibly.
0:21:18 > 0:21:24- Hopefully they'll turn around and - say, "You're making a lot of sense."
0:21:24 > 0:21:27- What's your success rate so far?
0:21:27 > 0:21:29- 100%. Maybe not.
0:21:29 > 0:21:31- But it's high enough?
0:21:31 > 0:21:33- But it's high enough?- - Yes, it is.
0:21:33 > 0:21:35- So the system works?
0:21:35 > 0:21:40- It's better that someone like you - mentors them than someone like me.
0:21:41 > 0:21:43- We raised enough money...
0:21:44 > 0:21:46- ..to hire - another three peer mentors.
0:21:46 > 0:21:50- We held mentoring days - where young people dropped in.
0:21:50 > 0:21:54- We talked about celebrities - who've been homeless.
0:21:54 > 0:21:57- It goes to show - it can happen to anyone.
0:21:57 > 0:21:59- The message is clear.
0:22:00 > 0:22:03- Being homeless - isn't the end of the world.
0:22:03 > 0:22:05- That's right.
0:22:05 > 0:22:09- GISDA gave me a second chance - to make something of myself.
0:22:09 > 0:22:14- If I hadn't been given that chance, - I doubt I'd be sitting here now.
0:22:14 > 0:22:18- Looking ahead, - what does the future hold for you?
0:22:19 > 0:22:21- What do you - hope to do with your life?
0:22:21 > 0:22:23- I'm not sure at the moment.
0:22:23 > 0:22:27- I've been given - a year-long contract by GISDA...
0:22:27 > 0:22:31- ..to work as an - outdoor activities project worker.
0:22:31 > 0:22:34- We're currently running - a football campaign...
0:22:34 > 0:22:37- ..called Street Football Wales.
0:22:38 > 0:22:42- One of the lads playing for my team - was picked to represent Wales...
0:22:43 > 0:22:45- ..in the Homeless World Cup - in Poland.
0:22:46 > 0:22:47- You're obviously very busy.
0:22:48 > 0:22:51- I even sorted out tickets - before I came here!
0:22:51 > 0:22:54- How are things with your mother?
0:22:54 > 0:22:57- Things are much better - than they were.
0:22:58 > 0:23:01- We didn't speak at all. - Things are better now.
0:23:01 > 0:23:05- Maybe that will be the next step?
0:23:05 > 0:23:07- Good luck to you.
0:23:07 > 0:23:09- I hope things work out.
0:23:09 > 0:23:13- I'm glad to see - things are working out for you.
0:23:13 > 0:23:16- Thank you for joining me - on Cadw Cwmni.
0:23:16 > 0:23:18- That's it for another episode.
0:23:18 > 0:23:21- We'll be back next week - with more guests.
0:23:21 > 0:23:24- Until then, - from me, John Hardy, goodbye.
0:23:42 > 0:23:44- S4C Subtitles by Adnod Cyf.
0:23:45 > 0:23:45- .