Episode 4

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0:00:27 > 0:00:29These are the Dragons.

0:00:30 > 0:00:32Wealthy, well-connected...

0:00:33 > 0:00:34..innovative...

0:00:34 > 0:00:36and influential.

0:00:36 > 0:00:39Each week, they make or break the dreams

0:00:39 > 0:00:41of dozens of budding entrepreneurs.

0:00:43 > 0:00:45I think we've got something special.

0:00:45 > 0:00:48Whatever you've invented here isn't a business.

0:00:49 > 0:00:52Your attitude is so unengaging.

0:00:52 > 0:00:55It's not only the product, but it's about the person.

0:00:55 > 0:00:58It's like entering the world of business Narnia.

0:00:58 > 0:01:00I'm losing the will to live.

0:01:00 > 0:01:02How would we work together?

0:01:02 > 0:01:04We would kill each other.

0:01:04 > 0:01:08Resistance from the industry means your product doesn't work.

0:01:13 > 0:01:16Leisure and marketing expert Deborah Meaden...

0:01:18 > 0:01:20..telecoms giant Peter Jones...

0:01:21 > 0:01:24..and hotel and health club owner Duncan Bannatyne

0:01:24 > 0:01:26have between them struck deals

0:01:26 > 0:01:29worth more than £7 million in the Den.

0:01:32 > 0:01:34But ready to fight for the next shrewd investment

0:01:34 > 0:01:39is the creator of her own world-renowned interior design brand, Kelly Hoppen,

0:01:39 > 0:01:43and cloud computing pioneer Piers Linney.

0:01:46 > 0:01:49The multi-millionaires will give each entrepreneur

0:01:49 > 0:01:51just three minutes to pitch their idea

0:01:51 > 0:01:54and then interrogate them on every aspect of their business.

0:01:55 > 0:01:57To face them takes nerve and vision.

0:01:57 > 0:02:00So who will leave with the Dragons' money?

0:02:08 > 0:02:10Welcome to Dragons' Den.

0:02:10 > 0:02:14The financial climate remains uncertain, but here in the Den,

0:02:14 > 0:02:16five of Britain's sharpest business brains

0:02:16 > 0:02:19are still ready and willing to plough their personal cash

0:02:19 > 0:02:22into the right business idea.

0:02:23 > 0:02:27And our first entrepreneurial duo to make a pitch today

0:02:27 > 0:02:29think they've devised an ingenious solution

0:02:29 > 0:02:31to an irksome old problem.

0:02:31 > 0:02:34Will they tempt the Dragons to invest?

0:03:10 > 0:03:13Hello, everybody. My name's Bob.

0:03:13 > 0:03:14My partner, Steve.

0:03:14 > 0:03:18We've got something wonderful that we want you to love,

0:03:18 > 0:03:20because it's fantastic!

0:03:21 > 0:03:24We're introducing the Easy-Lift Drain to you.

0:03:26 > 0:03:29Many drains will not come out of the ground.

0:03:29 > 0:03:31They jam,

0:03:31 > 0:03:33they get corroded in.

0:03:33 > 0:03:35And they're an awful problem.

0:03:35 > 0:03:38This drain - you put two screws in...

0:03:40 > 0:03:44..you screw down...and it lifts on the bottom frame.

0:03:44 > 0:03:48So consequently, the surrounding ground...

0:03:49 > 0:03:51..stays the same. Doesn't move.

0:03:53 > 0:03:55And you can see it's the minimum of effort.

0:03:55 > 0:03:56Not difficult.

0:03:57 > 0:04:00You lower one end down on a pair of castors.

0:04:03 > 0:04:05And you can swing it round

0:04:05 > 0:04:07when you do the repair.

0:04:09 > 0:04:10And look at the saving -

0:04:10 > 0:04:13utility companies sending two men out to lift a drain.

0:04:15 > 0:04:17When you need a repair at home,

0:04:17 > 0:04:19you can literally do this yourself.

0:04:20 > 0:04:25We have one of the top builders' merchants in the country selling it for us.

0:04:25 > 0:04:29We think we could go worldwide.

0:04:32 > 0:04:35So...let the drain take the strain.

0:04:35 > 0:04:37Thank you very much.

0:04:41 > 0:04:44An exuberant pitch from Bob Cave and Steve Parsons,

0:04:44 > 0:04:46who are seeking a £100,000 investment

0:04:46 > 0:04:50in return for a 25% stake in their company.

0:04:51 > 0:04:54But Bob's unbridled enthusiasm for his product

0:04:54 > 0:04:57has left Peter Jones at a loss for words.

0:05:00 > 0:05:01Um...

0:05:05 > 0:05:08- Bob, is there something wrong with you?- Why?

0:05:08 > 0:05:10Because you got SO excited

0:05:10 > 0:05:13about this drain-cover lift.

0:05:13 > 0:05:17Well, I could be boring, couldn't I, but I think we've got something special!

0:05:17 > 0:05:19Bob, it's just a drain...

0:05:19 > 0:05:21spinny thing! Isn't it?

0:05:21 > 0:05:24Well, if it was that, why have we patented it?

0:05:24 > 0:05:25Isn't it a fantastic idea?

0:05:25 > 0:05:27Listen, people patent a lot of things.

0:05:27 > 0:05:30- It doesn't mean they're great things.- How come we're selling them?

0:05:30 > 0:05:32- How come...?- Now you're talking!

0:05:32 > 0:05:34Now you're talking, Bobster!

0:05:35 > 0:05:39How come the biggest building merchants

0:05:39 > 0:05:41in England...?

0:05:41 > 0:05:42So, Bobster... Bob. Bob.

0:05:42 > 0:05:44Just take a deep breath.

0:05:45 > 0:05:47- You've done your pitch. You've done quite well.- Thank you.

0:05:49 > 0:05:51You've sold some - that's the bit that got me.

0:05:51 > 0:05:54So tell me how it's selling at the moment.

0:05:54 > 0:05:57Well, let's say to you it's in its infancy.

0:05:57 > 0:06:01- This is really new. We've not been going years.- Got a funny feeling you might say that.

0:06:01 > 0:06:03But I just want to know - how many have you sold?

0:06:03 > 0:06:05- 60.- 60?- Yeah.

0:06:07 > 0:06:08OK.

0:06:08 > 0:06:10And how many have you made?

0:06:10 > 0:06:1160.

0:06:12 > 0:06:14OK. And who have you sold them to?

0:06:14 > 0:06:16Travis Perkins.

0:06:16 > 0:06:19- And how many have they sold? - They've sold about 20.

0:06:19 > 0:06:22- And how long have they had them? - Four months.

0:06:22 > 0:06:24- Four months, they've sold 20?- Yes.

0:06:26 > 0:06:29We're looking at something that could go worldwide.

0:06:31 > 0:06:33Bob's putting up a passionate defence.

0:06:33 > 0:06:37But there's something about the claims he's making for his product

0:06:37 > 0:06:39that's troubling Kelly Hoppen.

0:06:42 > 0:06:44I build houses all over the world,

0:06:44 > 0:06:47and whenever you're going to put a drain in,

0:06:47 > 0:06:50you can put tiles on the top, you can put Tarmac on the top, anything,

0:06:50 > 0:06:54because when you lift it out, you don't then have to destroy everything around the perimeter,

0:06:54 > 0:06:57so you haven't created something new there.

0:06:57 > 0:06:59No, we have, because when you lift it out...

0:06:59 > 0:07:02But I see it being done all the time.

0:07:02 > 0:07:05Yes, but if you lift it out when it's new,

0:07:05 > 0:07:06yes, you can lift it,

0:07:06 > 0:07:11because it's got no... It's not fretted in to the frame.

0:07:11 > 0:07:14You do one after two years - the frame round it will come up

0:07:14 > 0:07:16and you'll see all the bricks move.

0:07:16 > 0:07:18I've got a drain at home

0:07:18 > 0:07:21that I literally put this steel rod

0:07:21 > 0:07:24into the drain, turn sideways, unlocks, and lift it up.

0:07:24 > 0:07:25What weight is that?

0:07:25 > 0:07:27Well...it's not THAT heavy.

0:07:27 > 0:07:30What weight? This weighs 64 kilos.

0:07:30 > 0:07:33You're not supposed to lift over 25 kilos.

0:07:33 > 0:07:35So this is fantastic.

0:07:35 > 0:07:38You're not going to have a bad back.

0:07:38 > 0:07:40Look what it does to help people.

0:07:40 > 0:07:42We know the health and safety lifting guidelines

0:07:42 > 0:07:47and this is the only drain that's got a one-man lifting system

0:07:47 > 0:07:52that can remove that quite easily with no effort at all.

0:07:52 > 0:07:55I can do that in about two minutes 35 seconds.

0:07:55 > 0:07:59- And that's putting it... - Steve, you look shattered.

0:08:01 > 0:08:05It's been a long day! Yeah, but I can do that in two minutes 35 seconds.

0:08:05 > 0:08:06And, um...

0:08:06 > 0:08:09for recessed manhole covers

0:08:09 > 0:08:10can take a lot longer.

0:08:10 > 0:08:14I've opened drains that size before on my own, with two keys. Lifted it up.

0:08:14 > 0:08:16- Not a problem. - That's correct, but...

0:08:16 > 0:08:18Did that weigh over 25 kilos?

0:08:19 > 0:08:23- Yeah.- Then you're not doing right. You'll hurt your back.

0:08:24 > 0:08:27- How long does a drain cover last - 120 years?- It could do, yeah.

0:08:27 > 0:08:31So, 120 years...every drain cover may have been replaced by yours

0:08:31 > 0:08:33if everyone started today?

0:08:33 > 0:08:35If that happened, we'd be rich men!

0:08:35 > 0:08:37- You'd be dead as well. - No, we wouldn't.

0:08:41 > 0:08:44Piers Linney may have failed to dent Bob's optimism,

0:08:44 > 0:08:48but has Kelly Hoppen spotted something about his product

0:08:48 > 0:08:51that could dent a potential investment?

0:08:54 > 0:08:57- I've come to you. I've got existing drains.- Yes.

0:08:57 > 0:08:59And I want to buy off you

0:08:59 > 0:09:03the parts to change the existing drains I've got.

0:09:03 > 0:09:06- Is that possible? - It could be for existing

0:09:06 > 0:09:11when the other drain manufacturers take the mechanism on.

0:09:11 > 0:09:13I have to buy a whole new system?

0:09:13 > 0:09:15This is development.

0:09:15 > 0:09:18We've gone a long way in a short time.

0:09:18 > 0:09:20We're adding this into the market.

0:09:20 > 0:09:23How many new drains are fitted every week?

0:09:23 > 0:09:25- In this country? KELLY:- Why are you looking at me?

0:09:25 > 0:09:27Because you might know.

0:09:27 > 0:09:30Do I actually know how many drains are fitted? I don't.

0:09:30 > 0:09:31Thousands.

0:09:31 > 0:09:35- DEBORAH:- No, sorry, sorry, sorry, sorry! I'm not letting you get away with that!

0:09:35 > 0:09:39How many drains are fitted in the UK each year?

0:09:39 > 0:09:41How many? We've done the research.

0:09:41 > 0:09:45There is approximately...um...

0:09:46 > 0:09:50About 40,000 external domestic drains.

0:09:50 > 0:09:53All in all, the commercial side as well,

0:09:53 > 0:09:56we're talking about probably hundreds of thousands

0:09:56 > 0:09:58of recessed covers...

0:09:58 > 0:10:00- OK.- ..that go in per year.

0:10:00 > 0:10:04So we are... Our business model is for both markets.

0:10:04 > 0:10:08How much of the market do you think in the first year

0:10:08 > 0:10:10you're going to be able to gain?

0:10:10 > 0:10:12Well, as we're going, we'd hope 5% to 10%.

0:10:12 > 0:10:16Sorry...in your first year, you're going to get 5% to 10% of the sales?

0:10:16 > 0:10:19Going full flow,

0:10:19 > 0:10:21with marketing and assistance,

0:10:21 > 0:10:26we think we can sell in the region of 3,000 to 4,000 units per annum.

0:10:26 > 0:10:30- DUNCAN:- Bob, you don't need marketing. If you're in with the biggest building merchant

0:10:30 > 0:10:32and he's already bought 20

0:10:32 > 0:10:34and he finds how great they are,

0:10:34 > 0:10:35he'll come back and order another 100.

0:10:35 > 0:10:38You don't need marketing. You just need him to buy them.

0:10:40 > 0:10:45How much is a normal recessed drain cover of that size?

0:10:45 > 0:10:48We think it's round about £35 to £42.

0:10:48 > 0:10:51So the premium on yours is about £16?

0:10:51 > 0:10:52Yes.

0:10:52 > 0:10:56- Because of the lift? - Yes, because of that system.

0:10:56 > 0:10:58I've seen in my profession for the last nine years

0:10:58 > 0:11:03contractors having to go back to site

0:11:03 > 0:11:06to destroy the whole thing to put another one in,

0:11:06 > 0:11:09so these contractors will prefer to buy this,

0:11:09 > 0:11:11because it saves them money.

0:11:11 > 0:11:12The trouble is,

0:11:12 > 0:11:16most people don't place the reasons you're talking about upfront.

0:11:16 > 0:11:20If they're going to lose a contract because their price is wrong,

0:11:20 > 0:11:22trust me, they're going to put the original drains in.

0:11:23 > 0:11:26This will not be bought by anybody

0:11:26 > 0:11:29unless they are prepared to pay a premium.

0:11:29 > 0:11:32So, I'm sorry. I won't be investing. I'm out.

0:11:35 > 0:11:39A dubious Deborah Meaden has declined the opportunity to invest.

0:11:39 > 0:11:43Will Duncan Bannatyne be any more willing

0:11:43 > 0:11:45to make Bob and Steve an offer?

0:11:46 > 0:11:49How much money have you invested in this, Steve?

0:11:49 > 0:11:52- My redundancy money has gone into it.- How much?

0:11:52 > 0:11:54Round about £15,000.

0:11:54 > 0:11:56- £15,000?- Yeah.

0:11:58 > 0:12:01- How much have you put in, Bob? - Around £5,000,

0:12:01 > 0:12:06plus my company has carried a lot of costs to develop it.

0:12:06 > 0:12:09I just think the money you both put into this is just money down the drain.

0:12:11 > 0:12:14This is not a viable project. So, for that reason,

0:12:14 > 0:12:16- I'm out.- OK.

0:12:18 > 0:12:23My issue with this is that you need to change the manhole cover industry,

0:12:23 > 0:12:25the drain industry, which is great - maybe you will.

0:12:25 > 0:12:29But it might take 100 years to replace all the drains out there,

0:12:29 > 0:12:30where they can apply your system.

0:12:30 > 0:12:32And I haven't got 100 years to wait.

0:12:32 > 0:12:36I'm looking to invest, not generate a legacy for those that come after me.

0:12:36 > 0:12:40But whatever you've invented here isn't a business,

0:12:40 > 0:12:42- so...I'm out.- OK. Thank you.

0:12:45 > 0:12:46Three Dragons have bowed out.

0:12:46 > 0:12:50Now it's time for Kelly Hoppen to have her say.

0:12:52 > 0:12:55I build multi-million-pound homes all over the world

0:12:55 > 0:12:58and the end result is the most important.

0:12:58 > 0:13:02So to have something that I know is not going to destroy

0:13:02 > 0:13:06something I've designed and my builders have built at the end

0:13:06 > 0:13:07is music to my ears.

0:13:07 > 0:13:13But I don't know commercially how you can make this work in terms of existing drains,

0:13:13 > 0:13:18so I think, go away, try and figure out some way that you can adapt the idea

0:13:18 > 0:13:23and rework how you're going to actually get this to market and sell it.

0:13:23 > 0:13:27- But I'm not going to invest. I'm afraid I'm out. Good luck. - Thank you.

0:13:28 > 0:13:31I think it is a great, neat invention

0:13:31 > 0:13:34and if you can find a way to retro-fit this,

0:13:34 > 0:13:37I think that you will sell a lot.

0:13:39 > 0:13:42I wouldn't have invested in it, because frankly,

0:13:42 > 0:13:43I'd rather paint my own toenails.

0:13:43 > 0:13:46I find it... I'm just not interested in it.

0:13:47 > 0:13:49I say good luck to you, I'm not going to invest and I'm out.

0:13:49 > 0:13:52- Thank you.- Thank you, guys.

0:13:54 > 0:13:56The drain might be taking the strain...

0:13:58 > 0:14:00..but sadly for Bob and Steve,

0:14:00 > 0:14:03they won't be taking any of the Dragons' hard-earned cash.

0:14:07 > 0:14:12- Oh, well, we did our best, didn't we? - But the good thing is they liked it.

0:14:12 > 0:14:15If you look at both of us, we had a go.

0:14:15 > 0:14:17A lot of people just stand around doing nothing.

0:14:19 > 0:14:22And we've done our bit, and we're on our way.

0:14:22 > 0:14:23Yeah.

0:14:37 > 0:14:40Next into the Den were a team of entrepreneurs

0:14:40 > 0:14:44who were sure they'd solved another complex issue -

0:14:44 > 0:14:46that of ill-fitting bras.

0:14:49 > 0:14:51Sisters Sue McDonald and Linda Birtwhistle,

0:14:51 > 0:14:54alongside plastic surgeon Atul Khanna,

0:14:54 > 0:14:58were seeking £40,000 in return for a 10% stake

0:14:58 > 0:15:00in their bra-fitting business

0:15:00 > 0:15:04that they hoped would revolutionise the way women wear lingerie.

0:15:06 > 0:15:08It is a well-established fact

0:15:08 > 0:15:12that 80% of women wear the wrong size bra,

0:15:12 > 0:15:16with devastating physiological and psychological problems.

0:15:18 > 0:15:20To paraphrase Victor Hugo,

0:15:20 > 0:15:24nothing is as powerful as an idea whose time has come.

0:15:24 > 0:15:25This idea has come.

0:15:27 > 0:15:29Impressive claims from the inventive trio.

0:15:29 > 0:15:34But Kelly Hoppen was baffled by how the measuring device actually worked.

0:15:36 > 0:15:39I would love to see you measure yourself with this,

0:15:39 > 0:15:43because I, to be honest, wouldn't know where to start...or not.

0:15:43 > 0:15:45This, you pull...

0:15:45 > 0:15:47in very tight.

0:15:47 > 0:15:49Top of the shoulder...

0:15:51 > 0:15:52Let that fall down to the side.

0:15:55 > 0:15:58And then go down to the side of the breast, halfway down,

0:15:58 > 0:16:00and put that there.

0:16:00 > 0:16:02Lean forward

0:16:02 > 0:16:03and go around, without stretching,

0:16:03 > 0:16:06to the same point, under the side.

0:16:06 > 0:16:07That gives you a measurement.

0:16:09 > 0:16:13Deborah Meaden wondered whether the complexity of the home measuring kit

0:16:13 > 0:16:15was its major weakness.

0:16:17 > 0:16:21Nearly every time I measure myself for something, it's wrong.

0:16:21 > 0:16:24What I'm going to be is really disappointed

0:16:24 > 0:16:26when I've actually measured myself and that bra turns up

0:16:26 > 0:16:30and it's no better, because I'VE got the measurement wrong.

0:16:30 > 0:16:33- But that's what's happening today anyway.- That's my point!

0:16:33 > 0:16:37Duncan Bannatyne felt that the lack of interest in the product

0:16:37 > 0:16:41from any of the major players in the lingerie sector was telling.

0:16:42 > 0:16:44I own a chain of health clubs. Suppose someone came,

0:16:44 > 0:16:46"There's a new piece of gym equipment.

0:16:46 > 0:16:48"Get this one - it works three limbs.

0:16:50 > 0:16:53"And then you can change it and use the other leg."

0:16:53 > 0:16:56I would say, "Well, no, that's no good."

0:16:56 > 0:17:01Resistance from the industry means your product doesn't work.

0:17:03 > 0:17:05Unfortunately for Sue, Linda and Atul,

0:17:05 > 0:17:08the Dragons all agreed their Optifit bra

0:17:08 > 0:17:11was little more than a storm in a D-cup.

0:17:12 > 0:17:15Most women are never going to buy this tape

0:17:15 > 0:17:18and re-measure themselves every time they buy a bra.

0:17:18 > 0:17:22Your alternative you're offering is not practical.

0:17:22 > 0:17:24It cannot take over the mass market.

0:17:24 > 0:17:28So I'm afraid I won't be investing, and I'm out.

0:17:48 > 0:17:51Our next entrepreneurs have a simple philosophy -

0:17:51 > 0:17:54making it yourself is more fun than buying it.

0:17:58 > 0:18:00Their West Country based craft business

0:18:00 > 0:18:03hopes to capitalise on this growing movement.

0:18:03 > 0:18:05But will it make any headway in the Den?

0:18:21 > 0:18:24- Hello, I'm Kate.- And I'm Nigel.

0:18:24 > 0:18:27And this is Sarah, and she's going to be making a lampshade

0:18:27 > 0:18:31whilst we're doing our pitch, just to show you the sort of thing we get up to at the Makery.

0:18:31 > 0:18:33The Makery is a modern craft brand.

0:18:33 > 0:18:36We have two companies - the Makery Emporium

0:18:36 > 0:18:37and the Makery Workshop.

0:18:39 > 0:18:41At the workshop, we teach people how to make things,

0:18:41 > 0:18:44so anything from upholstery to lampshade-making,

0:18:44 > 0:18:46knitting to knicker-making.

0:18:46 > 0:18:48A year after launch...

0:18:48 > 0:18:52A year after launch... SHE GIGGLES Sorry.

0:18:52 > 0:18:55Many of our workshops have become over-subscribed

0:18:55 > 0:19:00and it was clear that lots of our customers had trouble finding the products that they wanted.

0:19:00 > 0:19:04So we found new premises and we opened up the Makery Emporium,

0:19:04 > 0:19:07which is the business we're here to seek investment for.

0:19:07 > 0:19:13At the Emporium, we sell all sorts of modern craft goods from our shop in Bath

0:19:13 > 0:19:15and also online from our website.

0:19:15 > 0:19:18We're even looking forward to stocking our own book later this year.

0:19:18 > 0:19:22The first step that we'd like to take to prepare our retail business

0:19:22 > 0:19:24is to develop a range of make-it-yourself kits,

0:19:24 > 0:19:29called Make-Away, with our kits packaged in takeaway-style packaging,

0:19:29 > 0:19:32but we need some help with the manufacture, distribution,

0:19:32 > 0:19:35PR and also we'd like to...

0:19:35 > 0:19:38Sorry. ..develop the website slightly to tie in with the kits.

0:19:40 > 0:19:43- (The time...)- The time is right, Dragons.

0:19:43 > 0:19:46We've built a strong brand. We believe in it commercially.

0:19:46 > 0:19:51Now is the perfect time to get behind the excitement surrounding this making revolution.

0:19:51 > 0:19:53And with your help, Dragons, we firmly believe

0:19:53 > 0:19:56that the Makery is well placed to lead the way.

0:19:59 > 0:20:03A homespun pitch from make-do-and-menders Kate and Nigel,

0:20:03 > 0:20:06who are seeking a £50,000 investment

0:20:06 > 0:20:10in return for a 10% share in the retail side of their business.

0:20:13 > 0:20:15- Kate, hi. I'm Kelly.- Hello.

0:20:15 > 0:20:17I think you're adorable.

0:20:17 > 0:20:20- It's not put on - this is really you.- Yeah, it really is!

0:20:20 > 0:20:23I can guarantee that, yes.

0:20:24 > 0:20:26I actually think this is very cute.

0:20:26 > 0:20:30But nowhere, as far as I can see, does it tell you how to make it.

0:20:30 > 0:20:33I haven't put the instructions in there yet.

0:20:33 > 0:20:36What we want to do is we want to write out...

0:20:36 > 0:20:41two sets of instructions - one for those people who are naturally creative

0:20:41 > 0:20:43and another where people need a little bit more hand-holding.

0:20:43 > 0:20:48So there are ways we want to make the kits stand apart from what's available at the moment.

0:20:48 > 0:20:50- Nigel, Kate, hi. I'm Piers.- Hello.

0:20:50 > 0:20:53I really like it. It's just well done, really.

0:20:53 > 0:20:55It's pretty cool.

0:20:55 > 0:21:00The question for me is, do people really pay you £15 for...

0:21:00 > 0:21:02that...and that?

0:21:02 > 0:21:06Not for that in its current state, but once we have finished

0:21:06 > 0:21:08getting our hands on it, then, yes, absolutely.

0:21:08 > 0:21:11So how many different kits do you see yourself having?

0:21:11 > 0:21:12Initially, a range of five

0:21:12 > 0:21:14to hit the different age groups, really.

0:21:14 > 0:21:18When we were making the kits and testing them in the shop, we couldn't make them quick enough.

0:21:18 > 0:21:23So we know that there is a market that's hungry for new ideas

0:21:23 > 0:21:25and for us to inspire them to make new things.

0:21:25 > 0:21:28Can I ask you - those little toys over there, did you make those?

0:21:28 > 0:21:29No, we didn't make them.

0:21:29 > 0:21:33We do loads of children's workshops and we said we were coming...

0:21:33 > 0:21:35Am I the ugly monkey?

0:21:35 > 0:21:37- PIERS:- You're a very pretty monkey.

0:21:37 > 0:21:39ALL CHUCKLE

0:21:39 > 0:21:41- DEBORAH:- Can I see yours?

0:21:41 > 0:21:43- PIERS:- I've got a cloud on mine. - Of course you have.

0:21:43 > 0:21:45- DUNCAN:- This is me?

0:21:45 > 0:21:47Actually, that's very close.

0:21:47 > 0:21:49- PIERS:- One of your socks.

0:21:49 > 0:21:50Sweet!

0:21:50 > 0:21:53I think it looks lovely. I think that looks lovely.

0:21:53 > 0:21:55So I get all of that.

0:21:55 > 0:21:56Um...

0:21:56 > 0:21:58What do you think is your brand?

0:21:58 > 0:22:01The Makery is the brand.

0:22:01 > 0:22:04- So that device is your brand device? - Exactly right.

0:22:04 > 0:22:05That's weak.

0:22:07 > 0:22:08You haven't got a brand there,

0:22:08 > 0:22:11because... Well, it's muddled.

0:22:14 > 0:22:16The Makery's lack of a clear brand identity

0:22:16 > 0:22:18has troubled Deborah Meaden.

0:22:20 > 0:22:23Could the release of Kate and Nigel's forthcoming book

0:22:23 > 0:22:25bring a much-needed dose of clarity?

0:22:28 > 0:22:31Is it Conran Octopus that's publishing your book? How did that happen?

0:22:31 > 0:22:34We got approached by a book agent,

0:22:34 > 0:22:36which asked us if we'd like to write a book,

0:22:36 > 0:22:40so obviously I said yes - it was like a dream project for me to do.

0:22:40 > 0:22:43The book has actually got to be your brand now,

0:22:43 > 0:22:45because that's what's out there.

0:22:45 > 0:22:47So the packaging you have here,

0:22:47 > 0:22:49you've confused it slightly.

0:22:49 > 0:22:51I have to say, I mean, I'm...

0:22:51 > 0:22:55annoyed with myself now that the book doesn't reflect the, um...

0:22:55 > 0:22:57our company...

0:22:57 > 0:23:00really, as well as it should do, on the front cover.

0:23:00 > 0:23:04- It says "Makery" on the front. - Yes, I know, but the branding doesn't look the same.

0:23:04 > 0:23:08- DEBORAH:- That doesn't look like it's from the same family as that. - Not from the same stable.

0:23:08 > 0:23:09It just doesn't.

0:23:09 > 0:23:11- DUNCAN:- I don't think it matters. It looks great.

0:23:11 > 0:23:13It does look great.

0:23:13 > 0:23:17- I think it's important that it does strengthen...- Don't get me wrong. It looks great.

0:23:17 > 0:23:20It's just you're trying to build a brand, and I know about brands,

0:23:20 > 0:23:23- and, you know, it doesn't all fit. - No.

0:23:23 > 0:23:27I've called for a meeting with the publishers before we take any more steps creatively,

0:23:27 > 0:23:31for the next book, because I know how important that is. Absolutely.

0:23:34 > 0:23:36Kate's acknowledgment of the branding issue

0:23:36 > 0:23:39has reassured her potential investors.

0:23:41 > 0:23:44But Peter Jones is preoccupied less by art and design

0:23:44 > 0:23:47and more by simple mathematics.

0:23:48 > 0:23:51What does each business make in terms of profit?

0:23:51 > 0:23:53I'm interested in last year's numbers.

0:23:53 > 0:23:57Um, for the workshop this year, it is...

0:23:59 > 0:24:01Ooh! ..9... Oh, sorry.

0:24:01 > 0:24:02I'm just...

0:24:02 > 0:24:05The way I've memorised it in my head, I just need to...

0:24:05 > 0:24:06So, um...

0:24:08 > 0:24:09Er...

0:24:12 > 0:24:14You could just go through it as you've memorised it.

0:24:14 > 0:24:16Um...

0:24:16 > 0:24:18Last year, it made...

0:24:18 > 0:24:19Oh, this year it made...

0:24:21 > 0:24:23Um...

0:24:26 > 0:24:28- 90,000.- Made...?- No, no, no!

0:24:28 > 0:24:30Sorry.

0:24:31 > 0:24:35- Let me...- Come on, let's... Nigel, somebody help.

0:24:36 > 0:24:38- Let's just be simple.- I know, but...

0:24:38 > 0:24:43You're running a business together. What was the turnover and profit in each of the businesses last year?

0:24:43 > 0:24:46So, um... the Makery Workshop...

0:24:46 > 0:24:48um...turned over, er...

0:24:51 > 0:24:53£170,000.

0:24:53 > 0:24:55Um...with a...

0:24:55 > 0:24:58net profit of, um...

0:24:58 > 0:25:00£60,000.

0:25:00 > 0:25:01OK.

0:25:01 > 0:25:05And the shop side of the business, um...

0:25:05 > 0:25:09turned over £130,000,

0:25:09 > 0:25:12with a net profit of £20,000.

0:25:15 > 0:25:17A detailed knowledge of their own business

0:25:17 > 0:25:20is a must for any entrepreneur in the Den.

0:25:20 > 0:25:23And Kate's shaky grasp of her numbers

0:25:23 > 0:25:25has irked the Dragons.

0:25:27 > 0:25:30At the moment, you're making this opportunity about as exciting

0:25:30 > 0:25:32as investing in an inflatable anchor.

0:25:32 > 0:25:35I don't know how to take you two!

0:25:35 > 0:25:37It's like entering the world of business Narnia.

0:25:37 > 0:25:39That's not so bad!

0:25:39 > 0:25:41I...I don't...

0:25:41 > 0:25:42I'm...I'm losing the will to live.

0:25:42 > 0:25:44Me too.

0:25:45 > 0:25:49You've valued this business at £500,000,

0:25:49 > 0:25:50for the shop only.

0:25:50 > 0:25:55So that's 25 times profit. How do you justify that?

0:25:56 > 0:25:59In our market, our brand is very well recognised and we've got lots of followers,

0:25:59 > 0:26:02so the potential for the brand is actually,

0:26:02 > 0:26:05we think, really quite big.

0:26:05 > 0:26:09If you do crack it and become a...you know, a favoured brand,

0:26:09 > 0:26:13you could have something quite interesting. It's about marketing, really.

0:26:13 > 0:26:15So what's your marketing budget for the next 12 months?

0:26:15 > 0:26:18Um...it is about...

0:26:19 > 0:26:21Not an exact number, just...

0:26:21 > 0:26:2210, 20, 30?

0:26:22 > 0:26:26No, it's not even 20. It's more like 10 to 15.

0:26:26 > 0:26:29You've got the beginnings here of quite a strong brand.

0:26:30 > 0:26:33But developing that and owning that market is going to take...

0:26:33 > 0:26:35I don't feel that we have to do it all at once.

0:26:35 > 0:26:40I think this would be an initial investment that would take us to the next level

0:26:40 > 0:26:42and then we could go from there and expand.

0:26:42 > 0:26:45I completely disagree with that. I think you do have to do it all at once.

0:26:45 > 0:26:49- This is an absolute... - The time is now.- You know that.

0:26:49 > 0:26:50Your instinct's good on that.

0:26:50 > 0:26:53This is a land grab, isn't it?

0:26:53 > 0:26:56It's such a current

0:26:56 > 0:27:00movement that's going on at the moment, all this making things

0:27:00 > 0:27:01and sewing and learning...

0:27:01 > 0:27:04Maybe it's just a fad, but let's get realistic here.

0:27:05 > 0:27:07The thought of investing in a business

0:27:07 > 0:27:10where people are sitting and doing some sewing and things like that,

0:27:10 > 0:27:12it's just... For me, it's just crackers.

0:27:13 > 0:27:16- I think you're both great, but I'm out.- Thank you.

0:27:19 > 0:27:21A blow for Kate and Nigel,

0:27:21 > 0:27:23who've now lost their first Dragon.

0:27:23 > 0:27:26Will Peter Jones or Deborah Meaden

0:27:26 > 0:27:30be any more willing to buy into the couple's making revolution?

0:27:32 > 0:27:33I think there's a lot to do, you know.

0:27:33 > 0:27:36I'm not so sure that the business

0:27:36 > 0:27:38warrants it.

0:27:38 > 0:27:42So I'm going to wish you well on your way back to your wonderful...

0:27:42 > 0:27:45- amazing world that you both live in. - Thank you.

0:27:45 > 0:27:48- I'm not going to invest. I'm out. - Thank you, Peter.- Thanks.

0:27:51 > 0:27:55I think you've definitely got something. But I actually think there would be a problem

0:27:55 > 0:27:57with the way we wanted to work together,

0:27:57 > 0:28:00because I almost feel like I'd want to get a team in there and say,

0:28:00 > 0:28:02"Get that out there and do it really quickly!"

0:28:02 > 0:28:04And I don't think that's what you want.

0:28:04 > 0:28:06I LOVE working on the Makery,

0:28:06 > 0:28:08and I want it to be huge.

0:28:08 > 0:28:11And I do want it to grow quickly. We both do, don't we?

0:28:11 > 0:28:14That's not what you've been delivering through this pitch.

0:28:14 > 0:28:16I...I think there'd be a...

0:28:16 > 0:28:18there'd be a conflict there,

0:28:18 > 0:28:21which is a shame. But anyway, I won't be investing, so I'm out.

0:28:23 > 0:28:25Nigel, Kate...I like you.

0:28:25 > 0:28:30I love the product. I'd love to visit Kate and Nigel's world,

0:28:30 > 0:28:31but I'm not going to move in!

0:28:33 > 0:28:34You've done a great job.

0:28:34 > 0:28:38I think there's a niche there you can build a business in.

0:28:38 > 0:28:40I'm just not sure how big that could be,

0:28:40 > 0:28:42so good luck, but I'm out.

0:28:44 > 0:28:46Only one Dragon remains.

0:28:46 > 0:28:50Kelly Hoppen has appeared receptive to Kate and Nigel's plans.

0:28:50 > 0:28:53But will she be willing to make them an offer?

0:28:58 > 0:29:00I'm going from one thought to another.

0:29:05 > 0:29:09I do like the idea of a sort of takeaway, Make-Away - I think that's good.

0:29:10 > 0:29:13There are people out there that have done this and made a lot of money,

0:29:13 > 0:29:15like VV Rouleaux.

0:29:15 > 0:29:17You know, everyone aspires to that company.

0:29:22 > 0:29:26If I was going to invest in this, I'd want to really invest in it and do something big,

0:29:26 > 0:29:29and I'd want such a big percentage of your business,

0:29:29 > 0:29:31and I don't want to take advantage of you,

0:29:31 > 0:29:32so I'm afraid I'm out,

0:29:32 > 0:29:35but I seriously wish you the best of luck with it.

0:29:35 > 0:29:37Thank you. Thanks very much.

0:29:37 > 0:29:38Thanks.

0:29:42 > 0:29:45So, despite enthusiasm for their takeaway-style kits,

0:29:45 > 0:29:48Kate and Nigel are leaving the Den empty-handed.

0:29:50 > 0:29:51A timely business idea perhaps,

0:29:51 > 0:29:55but not one that's excited the Dragons sufficiently

0:29:55 > 0:29:57to prompt an investment.

0:30:12 > 0:30:15So far tonight, each visitor to the Den

0:30:15 > 0:30:17has left empty-handed.

0:30:19 > 0:30:21This will not be bought by anybody

0:30:21 > 0:30:24unless they are prepared to pay a premium.

0:30:24 > 0:30:26So, I'm sorry. I won't be investing. I'm out.

0:30:29 > 0:30:32Will any of these entrepreneurs be able to persuade the Dragons

0:30:32 > 0:30:34that their business is the next big thing?

0:30:34 > 0:30:37I'm not convinced you need anybody's help.

0:30:38 > 0:30:39I think we do!

0:30:46 > 0:30:49Now, mankind has been cutting wood

0:30:49 > 0:30:51for thousands of years.

0:30:51 > 0:30:54We've got advanced tools like saws to help us do it.

0:30:54 > 0:30:57So you might think no-one could come up with a new way

0:30:57 > 0:30:59of making the task easier.

0:30:59 > 0:31:02Well, think again. Cumbrian-based duo

0:31:02 > 0:31:05Richard Bowness and Steve Tonkin believe they've done exactly that.

0:31:20 > 0:31:22Here we go!

0:31:40 > 0:31:42Hello, Dragons. I'm Richard Bowness.

0:31:42 > 0:31:48I'm the inventor and shareholder of the Truncator multi-cut sawhorse.

0:31:48 > 0:31:53We've come here to ask for £125,000

0:31:53 > 0:31:56for 30% of our company.

0:31:56 > 0:31:58Hello, Dragons. I'm Steve Tonkin.

0:31:58 > 0:32:00I'm project manager here at Truncator

0:32:00 > 0:32:02and I'd like to introduce you to our sawhorse.

0:32:02 > 0:32:06The Truncator sawhorse is a revolutionary new chainsaw sawhorse

0:32:06 > 0:32:09that makes the process of cutting logs

0:32:09 > 0:32:12easier, faster and much, much safer.

0:32:12 > 0:32:16Our sawhorse is a unique sawhorse.

0:32:16 > 0:32:19It's the only sawhorse where you multiple-cut logs.

0:32:19 > 0:32:21The logs are held by the cup system

0:32:21 > 0:32:23and you simply stack from the cups,

0:32:23 > 0:32:26or in fact, even better, tip the cup system

0:32:26 > 0:32:28into a container to create your logpile.

0:32:30 > 0:32:33We're here today to hope that with your investment and help,

0:32:33 > 0:32:35we could take our brand and our invention

0:32:35 > 0:32:38from Cumbria to the UK and the rest of Europe.

0:32:38 > 0:32:41I have some ear defenders for you now to put on,

0:32:41 > 0:32:44while Richard gives a demonstration of the device.

0:32:48 > 0:32:53A somewhat nervous pitch from Richard Bowness and Steve Tonkin from Cumbria.

0:32:53 > 0:32:57They're looking for investment for their souped-up version

0:32:57 > 0:33:01of a sawhorse - a device used to secure wood while it's being cut.

0:33:01 > 0:33:03Before the questioning can commence,

0:33:03 > 0:33:06it's time to see the product in action.

0:33:26 > 0:33:28Tip the logs...

0:33:36 > 0:33:39One barrow full of logs. 30 seconds.

0:33:42 > 0:33:44Hi. I'm Deborah.

0:33:44 > 0:33:45Um, so...

0:33:45 > 0:33:49What are people currently using to chop logs?

0:33:49 > 0:33:52All sawhorses on the market at the moment

0:33:52 > 0:33:56drop the logs onto the ground, which creates trip hazards.

0:33:56 > 0:34:01More importantly, most people are cutting one and two pieces of wood at a time.

0:34:01 > 0:34:05This, you can fill that, and you have multiple cutting.

0:34:05 > 0:34:09So you are getting at least 100% to 200%

0:34:09 > 0:34:11increase in productivity.

0:34:16 > 0:34:18Bold claims from the entrepreneurs.

0:34:18 > 0:34:22But can they back them up under questioning from Peter Jones?

0:34:25 > 0:34:28How many people could go out in their back garden,

0:34:28 > 0:34:30cut down some trees,

0:34:30 > 0:34:32put them on to the Truncator,

0:34:32 > 0:34:35then cut their logs, then take them back into the house?

0:34:35 > 0:34:37What's the reality of that?

0:34:37 > 0:34:41Is that one in 50,000, one in a million?

0:34:41 > 0:34:42Um...

0:34:42 > 0:34:44At least one...

0:34:44 > 0:34:47- I would have thought it would be a lot more than that.- One in what?

0:34:47 > 0:34:49What I'm saying is...

0:34:49 > 0:34:51Because the market is so big,

0:34:51 > 0:34:53we can't actually ascertain where it is.

0:34:53 > 0:34:55I don't think the market IS big.

0:34:55 > 0:34:58I would accept your view, but you're completely wrong.

0:34:58 > 0:35:00But that doesn't help.

0:35:00 > 0:35:03I accept that it is a thing that isn't within your gambit.

0:35:03 > 0:35:05For you haven't got the knowledge

0:35:05 > 0:35:07to actually ascertain...

0:35:07 > 0:35:09But you've both got the knowledge

0:35:09 > 0:35:13and you've come in here with a table I could get from anywhere

0:35:13 > 0:35:16with a Truncator put on the front as a brand,

0:35:16 > 0:35:19and you are then telling me that I'm wrong? Well, give me some facts.

0:35:22 > 0:35:27We're looking for sales of 1,300 of these units in the first year.

0:35:27 > 0:35:31- And that should produce 65,000. - Gross profit?

0:35:31 > 0:35:36Gross profit. We're then going to 3,500,

0:35:36 > 0:35:39and that goes to the 130.

0:35:39 > 0:35:42What's your net profit going to be in those two years?

0:35:47 > 0:35:49(Do you remember?)

0:35:49 > 0:35:50Um...

0:36:02 > 0:36:05Sorry, the figures have gone out of my head.

0:36:08 > 0:36:10How can we put this...?

0:36:10 > 0:36:13- This is quite good.- Um...

0:36:13 > 0:36:15What did you say? What did you say, Richard?

0:36:15 > 0:36:17This is quite good!

0:36:17 > 0:36:19Is that your humour?

0:36:19 > 0:36:23It is, actually, because we're making a complete mess of the figures.

0:36:27 > 0:36:30By arguing back and getting the numbers wrong,

0:36:30 > 0:36:33Richard has ruffled the feathers of the Dragons.

0:36:33 > 0:36:38Is easing the Den's uncomfortable atmosphere on Kelly Hoppen's agenda?

0:36:42 > 0:36:44Can I just say that, you know,

0:36:44 > 0:36:47everyone that comes in here with an invention,

0:36:47 > 0:36:50I take my hat off to you. I love the way it chops up the logs neatly.

0:36:50 > 0:36:52But in terms of a business,

0:36:52 > 0:36:54it's a flawed business plan.

0:36:54 > 0:36:57You're talking about all the people that go and buy a chainsaw.

0:36:57 > 0:37:00It's not going to be people that are chopping down logs

0:37:00 > 0:37:02for a business.

0:37:02 > 0:37:05You go to petrol stations, all these hardware stores, where they're all bagged up.

0:37:05 > 0:37:09I think that you're thinking that all of those thousands of people

0:37:09 > 0:37:13that are buying the chainsaws have got a business.

0:37:13 > 0:37:15Most people that I know that live in the country

0:37:15 > 0:37:19actually enjoy cutting down the logs. It's like a pastime.

0:37:19 > 0:37:22But I don't think you're going to sell enough.

0:37:23 > 0:37:24OK.

0:37:24 > 0:37:27It's flawed. Could I say...

0:37:28 > 0:37:33I am quite impressed with the pluck of you all, telling somebody who does cut logs big-time

0:37:33 > 0:37:35and has done for 50-odd years...

0:37:35 > 0:37:37Richard. Richard, so you're saying

0:37:37 > 0:37:40that you're unimpressed by us because we don't cut logs,

0:37:40 > 0:37:43so we don't know what we're talking about when it comes to cutting logs?

0:37:44 > 0:37:47- Yes.- Right, well, what I'm saying is this -

0:37:47 > 0:37:50I'm unimpressed with you telling us

0:37:50 > 0:37:53how to run a profitable, successful business.

0:37:53 > 0:37:55I'm out.

0:37:58 > 0:38:01Challenging the Dragons appears a kamikaze tactic,

0:38:01 > 0:38:04as Duncan Bannatyne walks away from the deal.

0:38:04 > 0:38:09Piers Linney is keen to steer the pitch back to business

0:38:09 > 0:38:12and the all-important issue of sales.

0:38:12 > 0:38:17I don't think anybody here thinks that there isn't a market for this.

0:38:17 > 0:38:19There is, clearly.

0:38:19 > 0:38:22The question is, how big is that market?

0:38:22 > 0:38:27- That's where the disagreement...- I'd be surprised if we weren't selling

0:38:27 > 0:38:30£1 million of that product within three years.

0:38:30 > 0:38:32Yeah, but you sit here and you chuck out words like,

0:38:32 > 0:38:36"I would be surprised if we don't sell a million of these."

0:38:36 > 0:38:40And honestly, you...YOU are surprised at me!

0:38:40 > 0:38:43Well, I'm really surprised at you

0:38:43 > 0:38:45not coming up with actual fact.

0:38:45 > 0:38:48"I reckon we'll sell 3,000 to 4,000..."

0:38:48 > 0:38:50Then tell me you're going to sell 3,000 to 4,000.

0:38:50 > 0:38:53We will sell far more than 3,000 to 4,000.

0:38:53 > 0:38:56This start-up company, up to now,

0:38:56 > 0:38:59has consisted of me for two years

0:38:59 > 0:39:02and Steve for roughly 60 days.

0:39:02 > 0:39:06How is that helping me make a decision on whether or not I invest in you?

0:39:06 > 0:39:08Because myself...

0:39:08 > 0:39:12I've sold £9,000 of that product

0:39:12 > 0:39:15to hill farmers in the hardest market you could ever believe,

0:39:15 > 0:39:19to people that have never bought a sawhorse,

0:39:19 > 0:39:21won't buy anything,

0:39:21 > 0:39:24and I've sold it to the hardest...

0:39:24 > 0:39:27Richard, you're missing the point. This is all fantastic.

0:39:27 > 0:39:29Every entrepreneur that comes in here

0:39:29 > 0:39:30has a story behind them.

0:39:30 > 0:39:32Every entrepreneur sitting here in front of you

0:39:32 > 0:39:36has worked their socks off to get where they are today.

0:39:36 > 0:39:39That doesn't give me the reason to invest.

0:39:39 > 0:39:42I think you'd be impossible to work with.

0:39:42 > 0:39:47You always have to look at the person at the end of the day

0:39:47 > 0:39:49and think, "How would we work together?"

0:39:49 > 0:39:51And we wouldn't.

0:39:51 > 0:39:52We would kill each other.

0:39:54 > 0:39:56So I'm out.

0:39:59 > 0:40:01Richard's defensiveness of his product

0:40:01 > 0:40:05is proving disastrous, as an irritated Deborah Meaden bows out.

0:40:05 > 0:40:08And it looks like Kelly Hoppen

0:40:08 > 0:40:10has also made up her mind.

0:40:12 > 0:40:14You've kind of walked in here,

0:40:14 > 0:40:17unenergetic, unexcited about a product

0:40:17 > 0:40:21that I actually like, although it's so out of my...

0:40:21 > 0:40:23sphere of what I do for a living.

0:40:23 > 0:40:26But I can see that it's a good product.

0:40:26 > 0:40:29But your attitude is so unengaging.

0:40:31 > 0:40:32So, you know, obviously,

0:40:32 > 0:40:36- you know what I'm going to say. I'm afraid I'm out.- That's fine. - Thank you.

0:40:37 > 0:40:39Steve, Richard, it was rubbish.

0:40:39 > 0:40:42Just the whole... Not the product. I like the product.

0:40:42 > 0:40:46I don't get it. I don't live in the country, like some of the other Dragons.

0:40:46 > 0:40:50If I got a chainsaw out in my garden, somebody would probably call the police.

0:40:50 > 0:40:52But the biggest issue...

0:40:53 > 0:40:55..I think is yourself.

0:40:55 > 0:40:59I just can't imagine working with you and trying to have a straight conversation with you,

0:40:59 > 0:41:01because I think you think you know better.

0:41:01 > 0:41:03And perhaps you do when it comes to logging,

0:41:03 > 0:41:07but it's not just about logging, it's about building a business.

0:41:07 > 0:41:10- So I'm out.- Thank you. - Thank you.

0:41:12 > 0:41:14Four Dragons are out.

0:41:14 > 0:41:17Will Peter Jones be an unlikely saviour

0:41:17 > 0:41:21to what's proving to be a chainsaw massacre in the Den?

0:41:22 > 0:41:24You really should have got onto your numbers.

0:41:24 > 0:41:27You really should have asked yourselves the questions

0:41:27 > 0:41:29that you believe would be asked.

0:41:29 > 0:41:31One day's worth of work before you came in here...

0:41:34 > 0:41:37..and you would have been able to answer some pretty easy questions.

0:41:39 > 0:41:40Appalling pitch.

0:41:40 > 0:41:43And that's the reason why I'm not investing. I'm out.

0:41:43 > 0:41:45- Thank you, Peter.- Thank you.

0:41:47 > 0:41:50It takes a brave person to argue with these Dragons

0:41:50 > 0:41:53and in the end, it didn't pay off for Richard and Steve.

0:41:53 > 0:41:56They may have fought valiantly to defend their product,

0:41:56 > 0:42:00but it only resulted in expulsion from the Den.

0:42:00 > 0:42:02They leave with nothing.

0:42:02 > 0:42:04Oh...bloody hell!

0:42:04 > 0:42:07- That was rough, wasn't it?- It was a mauling and a half, that was.

0:42:10 > 0:42:13That is a great demonstration of how to NOT get an investment.

0:42:15 > 0:42:20Once they were getting really aggressive, wouldn't accept what I said,

0:42:20 > 0:42:23I was just wanting to get out of there,

0:42:23 > 0:42:27because I would not do business with the three older Dragons

0:42:27 > 0:42:29in any shape or form.

0:42:29 > 0:42:32I'd help them out in a life or death situation,

0:42:32 > 0:42:36but I wouldn't put a slate on their roof for a tenner.

0:42:41 > 0:42:43The emotional investment

0:42:43 > 0:42:45for any entrepreneur coming into the Den

0:42:45 > 0:42:46is huge.

0:42:49 > 0:42:51But the Dragons base their financial decisions

0:42:51 > 0:42:53on a mix of fact and instinct.

0:42:56 > 0:42:59And there's no more formidable a Dragon

0:42:59 > 0:43:00than Peter Jones.

0:43:02 > 0:43:04You look very nervous.

0:43:04 > 0:43:05I am nervous, yeah.

0:43:05 > 0:43:07What's nervous about the Den?

0:43:07 > 0:43:09Exactly, yeah!

0:43:10 > 0:43:12You've really messed up, haven't you?

0:43:12 > 0:43:13It seems so.

0:43:13 > 0:43:17You're almost deluded in your approach to business.

0:43:17 > 0:43:20It's your problem. You're pitching to me.

0:43:22 > 0:43:24His vast business portfolio,

0:43:24 > 0:43:27built up both inside and outside the Den,

0:43:27 > 0:43:31means that no-one cuts to the heart of a potential deal quite like him.

0:43:33 > 0:43:35I've gone into the drinks business,

0:43:35 > 0:43:37and it is incredibly competitive.

0:43:37 > 0:43:41I brought out a board game called Big Business two years ago.

0:43:41 > 0:43:43If I tell you that we didn't make any money...

0:43:44 > 0:43:47You're going to need about £1 million, minimum.

0:43:47 > 0:43:49It's seven figures or more investment.

0:43:49 > 0:43:54Levi, we spend £2 million a year today on marketing.

0:43:54 > 0:43:57I would suggest that you have a reality check

0:43:57 > 0:44:00and make this 100 times more impressive.

0:44:02 > 0:44:04But while his assessments can be damning,

0:44:04 > 0:44:07you can rely on his trademark one-liners

0:44:07 > 0:44:08to soften the blow.

0:44:08 > 0:44:12Your projections are about as useful as a ladder for a carpet-fitter.

0:44:12 > 0:44:15That looks about as practical as an ashtray on a motorbike.

0:44:16 > 0:44:19It's about as exciting as an ejector seat in a helicopter.

0:44:19 > 0:44:20Oh, no!

0:44:20 > 0:44:22I'm not going to make you an offer. I'm out.

0:44:34 > 0:44:38The million people in the UK who are said to practise yoga

0:44:38 > 0:44:40may find it helps their mental and physical health.

0:44:40 > 0:44:43But next into the Den is a Scottish couple

0:44:43 > 0:44:46who hope yoga might boost their financial health as well,

0:44:46 > 0:44:49if they can just secure an investment from the Dragons.

0:45:21 > 0:45:23Namaste.

0:45:23 > 0:45:24My name is Cheryl MacDonald.

0:45:24 > 0:45:28I am the founder yoga teacher and director of YogaBellies

0:45:28 > 0:45:31and this is my husband, Michael MacDonald, also a director.

0:45:31 > 0:45:34YogaBellies offer authentic yoga classes

0:45:34 > 0:45:36for women and children, which allow them

0:45:36 > 0:45:38to enjoy all the benefits of yoga

0:45:38 > 0:45:40in a welcoming, safe and fun environment.

0:45:40 > 0:45:44Our organisation began when my son was only six weeks old

0:45:44 > 0:45:46and I was teaching pregnancy yoga in my spare bedroom.

0:45:46 > 0:45:48From these humble beginnings,

0:45:48 > 0:45:51we have grown to over 60 franchise teachers across the world

0:45:51 > 0:45:53and continue to grow.

0:45:53 > 0:45:55We also offer women the opportunity

0:45:55 > 0:45:58to own a successful yet ethical yoga franchise,

0:45:58 > 0:46:00work around their family,

0:46:00 > 0:46:02improve their own mental and physical wellbeing

0:46:02 > 0:46:05and help other women. What could be more rewarding than this?

0:46:05 > 0:46:09YogaBellies generates income from initial franchise training fees,

0:46:09 > 0:46:12annual fees and packs that we sell to teachers

0:46:12 > 0:46:15to give to every member that comes to a YogaBellies class.

0:46:15 > 0:46:19We're on target this year for a turnover of 116,000,

0:46:19 > 0:46:21with a net profit of £50,000.

0:46:21 > 0:46:26In years two and three, turnover will be 160,000 and 290,000,

0:46:26 > 0:46:30with net profits of 76,000 and 200,000 respectively.

0:46:30 > 0:46:33I'd now like to invite one of our certified YogaBellies teachers,

0:46:33 > 0:46:36Sophie, who is 22 weeks pregnant,

0:46:36 > 0:46:39into the Den to be involved in the demonstration.

0:46:47 > 0:46:51We're going to take the front foot to 90 degrees and the back foot to 45.

0:46:51 > 0:46:54We're then going to swing the arms forward

0:46:54 > 0:46:59and take them behind the back into reverse prayer position or namaskar.

0:46:59 > 0:47:01We're then going to take an inhale and a back bend...

0:47:02 > 0:47:05..and on the exhale, gently coming forward,

0:47:05 > 0:47:08only as far as is comfortable - we don't want to squish our baby.

0:47:08 > 0:47:09Thank you, Sophie.

0:47:15 > 0:47:17It's a harmonious pitch from Cheryl and Mike,

0:47:17 > 0:47:19who are seeking £50,000

0:47:19 > 0:47:23in return for a 20% stake in their business.

0:47:23 > 0:47:26But before the Dragons put the couple through their paces,

0:47:26 > 0:47:31Peter Jones seizes the opportunity to quiz one of their franchisees.

0:47:32 > 0:47:34How much money have you made over the last 12 months

0:47:34 > 0:47:36working with YogaBellies?

0:47:36 > 0:47:40I have two, I'm happy to say, very successful classes that I'm teaching.

0:47:40 > 0:47:46And on my busiest class, which would have around 18 to 20 mums booked in,

0:47:46 > 0:47:48on a regular basis,

0:47:48 > 0:47:51they would be pulling in just over £200.

0:47:51 > 0:47:53- So about £10,000 a year?- Yes.

0:47:53 > 0:47:56That's only from two classes a week. That's absolutely phenomenal.

0:47:56 > 0:47:58How much did you pay to go on the course?

0:47:58 > 0:48:04There has been price increases ever since the training actually started.

0:48:04 > 0:48:09My initial investment, I think, encompassing the 200 hours' yoga teacher training

0:48:09 > 0:48:14was probably round about the £2,000, £2,100 mark.

0:48:14 > 0:48:17Sophie, I think we've got no more questions. Thank you very much.

0:48:17 > 0:48:18Not a problem. Thank you very much.

0:48:18 > 0:48:20Thank you.

0:48:27 > 0:48:29Hi, Cheryl and Michael. I'm Kelly.

0:48:29 > 0:48:31Yoga's everywhere.

0:48:31 > 0:48:36There are lots of schools teaching people how to teach yoga.

0:48:36 > 0:48:39So what you're essentially wanting us to invest in

0:48:39 > 0:48:41- is a franchise model.- Yes.

0:48:41 > 0:48:43I'm trying to get my head round it.

0:48:43 > 0:48:45- So once somebody pays a fee...- Yes.

0:48:45 > 0:48:48..which you said now is £3,000?

0:48:48 > 0:48:51The initial fee is now £4,500.

0:48:51 > 0:48:54But the annual fee is around £50 per month.

0:48:54 > 0:48:57It's quite a lot of money, though.

0:48:57 > 0:48:59- Yoga is something you can do at home.- Absolutely, yes.

0:48:59 > 0:49:02So, I'm just trying to see...

0:49:02 > 0:49:04how this turns into a much bigger business.

0:49:04 > 0:49:06We have 300 territories in the UK.

0:49:06 > 0:49:09And each of our teachers has a set geographical territory

0:49:09 > 0:49:11of 200,000.

0:49:11 > 0:49:15And they can purchase further territories as they wish to expand.

0:49:15 > 0:49:18So, in the UK, what's your geographic spread?

0:49:18 > 0:49:21We have lots in Scotland, lots in Northern Ireland,

0:49:21 > 0:49:23and down south, in London.

0:49:23 > 0:49:26The only person we have in the middle of the country is in Hull.

0:49:26 > 0:49:30- PIERS:- You said that you've got teachers all over the world.

0:49:30 > 0:49:33Do you mean 60 in the UK and one in Dubai or something?

0:49:33 > 0:49:35What's your global footprint?

0:49:35 > 0:49:39We have two in Sweden, one in Korea, one in Dubai, one in Cyprus,

0:49:39 > 0:49:41- one about to start in San Francisco. - OK.

0:49:41 > 0:49:44So it's quite international, then?

0:49:44 > 0:49:48Yes. And someone is about to sign up this week from Latvia.

0:49:48 > 0:49:53I have a fairly big franchise and I know some of the issues with it,

0:49:53 > 0:49:56but I also know how fast it can grow.

0:49:56 > 0:49:57Yes.

0:49:57 > 0:50:00Um...why haven't I heard of you?

0:50:01 > 0:50:02I don't know!

0:50:02 > 0:50:06Um, we have... I mean, I've only been training other teachers for two years.

0:50:06 > 0:50:09So it has all happened within two years.

0:50:09 > 0:50:14Um...we rank the first page on Google for pregnancy yoga,

0:50:14 > 0:50:16antenatal yoga

0:50:16 > 0:50:18and postnatal yoga,

0:50:18 > 0:50:19so if you happened to be pregnant

0:50:19 > 0:50:23and you were looking for one of those classes, you'd find us on the first page.

0:50:25 > 0:50:28So far, it's been a composed performance from Cheryl and Mike.

0:50:28 > 0:50:33Peter Jones is curious to discover more about their background.

0:50:35 > 0:50:37Have you ever done something like this before?

0:50:37 > 0:50:39No, this is my first business,

0:50:39 > 0:50:43but I did international business and modern languages at uni.

0:50:43 > 0:50:47I actually have number dyslexia, so I really struggle with the accounts and the figures.

0:50:47 > 0:50:50So I focus really on the training and the marketing side of things

0:50:50 > 0:50:54and Mike has kindly taken care of the figures for me.

0:50:54 > 0:50:56How much money have you put into the business?

0:50:56 > 0:50:58- Nothing.- Nothing.

0:50:58 > 0:51:02We didn't have to put anything in initially, because I did everything.

0:51:02 > 0:51:04How much has the business got in today?

0:51:04 > 0:51:0740,000, probably, in cash.

0:51:09 > 0:51:13- PIERS:- So you've got a business studies degree, you're rolling out a franchise programme,

0:51:13 > 0:51:16you know all the ins and outs, you've got 40K in the bank...

0:51:16 > 0:51:18Why are you here?

0:51:18 > 0:51:20As much as the money would be absolutely fabulous,

0:51:20 > 0:51:25the main reason we're here is to gain from your fantastic business experience.

0:51:25 > 0:51:28To have that kind of experience within the organisation,

0:51:28 > 0:51:30we could grow more efficiently, faster.

0:51:30 > 0:51:35You know, looking at cutting costs and just making everything better.

0:51:35 > 0:51:37I'm not convinced you need anybody's help.

0:51:41 > 0:51:42I think we do!

0:51:46 > 0:51:49Cheryl and Mike's modesty is charming the Dragons.

0:51:51 > 0:51:52But could their business

0:51:52 > 0:51:55be in danger of becoming a victim of its own success,

0:51:55 > 0:51:58especially in the light of their recent decision

0:51:58 > 0:52:00to increase their franchise fees?

0:52:03 > 0:52:09I have an opinion about the future profitability.

0:52:09 > 0:52:12I think you're going to struggle, charging £4,500.

0:52:12 > 0:52:16And I think you're going to now start to see a massive slowdown,

0:52:16 > 0:52:21and I think you'll then end up reversing that model back to how you started so successfully,

0:52:21 > 0:52:26which means that I don't believe that you'll achieve the 76K

0:52:26 > 0:52:28net profit.

0:52:28 > 0:52:30Do you agree with what Peter said?

0:52:30 > 0:52:34Actually, no, because we've never actually been so busy since we put the prices up.

0:52:34 > 0:52:35We've had more enquiries.

0:52:35 > 0:52:39When I started my school, teaching school,

0:52:39 > 0:52:42I thought it was very expensive, what I was charging people for a week

0:52:42 > 0:52:44to fly in from all over the world.

0:52:44 > 0:52:47But there was a point at which I had to put the price up.

0:52:47 > 0:52:49But if people really wanted it

0:52:49 > 0:52:53and they were serious, they would fly over and do the school and pay the money.

0:52:53 > 0:52:57By putting up the price, we're hoping we'll attract a more serious teacher

0:52:57 > 0:53:01who will want to teach more, and then our income will increase.

0:53:04 > 0:53:07There are clearly mixed views in the Den about the price hike.

0:53:07 > 0:53:10But will Cheryl and Mike's staunch defence of it

0:53:10 > 0:53:13be enough to convince a sceptical Peter Jones?

0:53:16 > 0:53:18I think you're going to struggle selling it at the top end.

0:53:18 > 0:53:21As an investor, for 50K,

0:53:21 > 0:53:23it's not something that I think

0:53:23 > 0:53:25I can make a decent return out of.

0:53:25 > 0:53:27So I'm going to say I'm out,

0:53:27 > 0:53:30- but wish you the best of luck. - Thank you very much, Peter.

0:53:33 > 0:53:37- PIERS:- Mike, Cheryl, I think you've got a very nice little business.

0:53:37 > 0:53:40And the problem is, I think it's going to stay that way.

0:53:40 > 0:53:41Right, OK.

0:53:41 > 0:53:46Little in terms of the grand scheme of things, in terms of scale.

0:53:46 > 0:53:48On that basis alone,

0:53:48 > 0:53:51congratulations, best of luck,

0:53:51 > 0:53:54- but I'm out.- Thanks very much.

0:53:55 > 0:53:58- DEBORAH:- I completely disagree with that.

0:53:58 > 0:54:00I think you've got a very scalable business here.

0:54:00 > 0:54:02I think you are really, really onto something,

0:54:02 > 0:54:04but it would be wrong of me

0:54:04 > 0:54:06to get involved with you and let you down

0:54:06 > 0:54:08because I wasn't going to give you the time

0:54:08 > 0:54:11that I think you've actually clearly indicated you want.

0:54:11 > 0:54:14- Yes.- So that is my absolutely only reason.

0:54:14 > 0:54:18- So I won't be investing. I'm out. - Thank you very much.

0:54:19 > 0:54:21I think you've got a great model there

0:54:21 > 0:54:23and I think you could create garments

0:54:23 > 0:54:25and on the back of the brand,

0:54:25 > 0:54:28create nice yoga mats and all the rest of it.

0:54:28 > 0:54:31It's not something that I feel that I could invest in

0:54:31 > 0:54:34and give you the time to do what you need.

0:54:34 > 0:54:36So I wish you luck,

0:54:36 > 0:54:38but I'm afraid I'm out.

0:54:38 > 0:54:40- Thank you.- Thank you.

0:54:43 > 0:54:45Despite a promising initial pitch,

0:54:45 > 0:54:48Cheryl and Mike's chances of securing an investment

0:54:48 > 0:54:50appear to be slipping away.

0:54:52 > 0:54:55Will Duncan Bannatyne be prepared to offer the couple

0:54:55 > 0:54:57the financial lifeline they asked for?

0:54:59 > 0:55:01I don't think you need a Dragon on board.

0:55:09 > 0:55:11But you've told me you do.

0:55:12 > 0:55:13Yeah!

0:55:13 > 0:55:15This is a no-brainer for me.

0:55:15 > 0:55:17So I'm going to offer you all the money -

0:55:17 > 0:55:18£50,000...

0:55:19 > 0:55:21..for 35%.

0:55:26 > 0:55:28- Can I talk to Mike?- Certainly.

0:55:33 > 0:55:35THEY WHISPER

0:55:39 > 0:55:41We love the offer.

0:55:41 > 0:55:45Would you go for 20% for 50...?

0:55:51 > 0:55:53Sometimes in life,

0:55:53 > 0:55:55there's an opportunity, and you have to grab the opportunity

0:55:55 > 0:55:57when it's there.

0:55:57 > 0:55:58My offer stays -

0:55:58 > 0:56:01£50,000...

0:56:01 > 0:56:02for 35%.

0:56:09 > 0:56:10Would you...?

0:56:10 > 0:56:15Would you consider, if once you get your money back, dropping down to 20%?

0:56:28 > 0:56:29Yeah, I'd go for that.

0:56:31 > 0:56:34- Yeah?- Yeah.- That would be fantastic. - OK.

0:56:34 > 0:56:35Well done.

0:56:35 > 0:56:36APPLAUSE

0:56:36 > 0:56:40- Thank you very much!- Thank you. Thanks, Mike.- Thank you very much. - No problem.

0:56:40 > 0:56:43Thank you very much. Thanks for your time.

0:56:46 > 0:56:48So, success for Cheryl and Mike,

0:56:48 > 0:56:51who, after some tense negotiations,

0:56:51 > 0:56:55leave the Den with a healthy £50,000 investment

0:56:55 > 0:56:58and the Dragon expertise that they were seeking.

0:57:04 > 0:57:06Oh, my God!

0:57:06 > 0:57:09I'm just completely shocked. I'm completely overwhelmed.

0:57:09 > 0:57:11We're just so happy

0:57:11 > 0:57:13that the Dragons were so positive

0:57:13 > 0:57:15and that Duncan's invested.

0:57:15 > 0:57:17- That's brilliant!- I know!

0:57:17 > 0:57:20I'm still taking it in, really.

0:57:20 > 0:57:22We're just really, really happy and excited

0:57:22 > 0:57:24about the opportunities to come.

0:57:35 > 0:57:37So we see that, as always,

0:57:37 > 0:57:39some sound financial projections

0:57:39 > 0:57:42and a carefully thought-out business model go a long way

0:57:42 > 0:57:44in getting the attention of a Dragon.

0:57:46 > 0:57:49But there's nothing like a bit of good karma thrown in

0:57:49 > 0:57:50to seal the deal.

0:57:50 > 0:57:53The conversation about all of tonight's pitches

0:57:53 > 0:57:56continues on Twitter, using the hashtag...

0:57:56 > 0:57:59Next week in the Den...

0:58:01 > 0:58:03This is not a product that we actually need.

0:58:03 > 0:58:05It'd be a waste of my money to invest.

0:58:05 > 0:58:08I think it's completely unviable,

0:58:08 > 0:58:10unworkable,

0:58:10 > 0:58:11uninvestable...

0:58:11 > 0:58:14The core of this business is you.

0:58:14 > 0:58:17And I am struggling with it.

0:58:18 > 0:58:21Love the product. I'm afraid your valuation's killed it.

0:58:21 > 0:58:26Do you know what, when I ask you what your turnover's going to be,

0:58:26 > 0:58:30it's a lot better if you tell me what your turnover's going to be.

0:58:38 > 0:58:40Subtitles by Red Bee Media Ltd