Working Like a Dog

Download Subtitles

Transcript

0:00:02 > 0:00:04Two years ago, it began,

0:00:04 > 0:00:07an economic crisis that swept the world

0:00:07 > 0:00:10and almost brought our country into another Great Depression.

0:00:10 > 0:00:12I hate what I'm seeing,

0:00:12 > 0:00:15and I'm going to do something about it.

0:00:15 > 0:00:17From across the country,

0:00:17 > 0:00:20I've chosen 16 of the very best candidates,

0:00:20 > 0:00:24all vying to become my apprentice.

0:00:24 > 0:00:26Last week...

0:00:26 > 0:00:31You are going to sell ice cream all over New York City.

0:00:31 > 0:00:36On the men's team, James questioned project manager David's strategy.

0:00:36 > 0:00:37I don't think this is very effective.

0:00:37 > 0:00:40I'm going to spread everyone out. Watch what I'm going to do.

0:00:40 > 0:00:42- Don't walk away!- You're going to be helping our children at home!

0:00:42 > 0:00:43This is chaos.

0:00:43 > 0:00:45And while the men struggled...

0:00:45 > 0:00:48Terrific ice cream, folks. Who's with me? Who wants some, huh?

0:00:48 > 0:00:50Oh, I suck at this!

0:00:50 > 0:00:53We've, uh, got ice cream bars. They're local to the area.

0:00:53 > 0:00:54..the women hit their stride...

0:00:54 > 0:00:55Three vanillas?

0:00:55 > 0:00:57Three vanillas! Thank you.

0:00:57 > 0:01:00..but project manager Poppy had concerns.

0:01:00 > 0:01:03I have my suspicions on who might be our weaker sellers.

0:01:03 > 0:01:06And in the boardroom, she cut right to the chase...

0:01:06 > 0:01:09Our least strong player was Liza.

0:01:09 > 0:01:12Brandy, do you think Liza should be fired?

0:01:12 > 0:01:14- I would suggest that she be fired. - I don't think it's fair,

0:01:14 > 0:01:16what y'all are doing right now.

0:01:16 > 0:01:18..while the men turned on James.

0:01:18 > 0:01:20- Wade, who would you fire?- James.

0:01:20 > 0:01:21I think it would be James.

0:01:21 > 0:01:24He overthinks every item that is given to him.

0:01:24 > 0:01:28And when the money was counted, it was the women who escaped with their first win.

0:01:28 > 0:01:29The men lost.

0:01:29 > 0:01:31- ALL CHEER - Yes! Yes! I knew it!

0:01:31 > 0:01:33But the celebration was short-lived.

0:01:33 > 0:01:35Don't even frickin' look at me, bitch.

0:01:35 > 0:01:38- Don't try to, like, make me feel good now, OK?- Don't call Poppy a bitch.

0:01:38 > 0:01:42And when James was brought back into the boardroom, he came out swinging.

0:01:42 > 0:01:46He didn't do much to delegate. We didn't really see much of a plan at all.

0:01:46 > 0:01:48I sold more than you, and I did everything else.

0:01:48 > 0:01:50But Alex was dealt the final blow.

0:01:50 > 0:01:54Alex just doesn't seem to have the same passion as you two guys.

0:01:54 > 0:01:56Alex, you're fired.

0:01:56 > 0:02:00- Let me explain something here. - You get too defensive.

0:02:00 > 0:02:02Because this is a big deal to me!

0:02:02 > 0:02:04- It wasn't an attack. - It's an attack on me!

0:02:04 > 0:02:08If you think that way, you're going to be defensive every time you hear your name.

0:02:08 > 0:02:11- But no, no! Listen... - Liza, stop screaming! I cannot...

0:02:11 > 0:02:13I don't do business like this, OK?

0:02:13 > 0:02:15- Then that means that you're so... - That's it. I'm done.

0:02:15 > 0:02:18OK, you can be done, but I'm not being able to talk.

0:02:18 > 0:02:21'Liza is just so difficult to work with.

0:02:21 > 0:02:24'Everyone was tired of hearing her scream like a hyena.'

0:02:24 > 0:02:26Just shut up, accept what people said,

0:02:26 > 0:02:28and learn from it.

0:02:28 > 0:02:31- I didn't attack you. I said you were phenomenal.- OK, OK, OK.

0:02:31 > 0:02:33- But here's the thing. - I avoided it as long as I could.

0:02:33 > 0:02:35You say something and then you turn your back.

0:02:35 > 0:02:37How is anybody supposed to answer back?

0:02:37 > 0:02:39- I'm grabbing my champagne! - OK, that's fine, that's fine.

0:02:39 > 0:02:41I need a drink around you, hon. I'm sorry.

0:02:41 > 0:02:43You know, with comments like that, I just cannot handle you guys.

0:02:43 > 0:02:45We're supposed to work together. That's it.

0:02:45 > 0:02:48'For me, I think it's more emotional

0:02:48 > 0:02:50'cos I have other people depending on me.

0:02:50 > 0:02:53'I have my two boys and my husband, and that's what I'm fighting for.'

0:02:53 > 0:02:55So my personality just needs to come out, you know?

0:02:55 > 0:02:58I need to be the person that built my business from nothing

0:02:58 > 0:03:00with aggression, you know, and hard work,

0:03:00 > 0:03:02and I really just need to do that again here.

0:03:02 > 0:03:03Oh, my God, who's getting fired?

0:03:03 > 0:03:07- Hey, guys, let's make it real special for whoever comes back in the doors, OK?- Yes.

0:03:09 > 0:03:11ALL EXCLAIM

0:03:13 > 0:03:15So what happened?

0:03:15 > 0:03:19You know, I understand that my approach may be different from yours or others,

0:03:19 > 0:03:22and so I don't mind being the punching bag.

0:03:22 > 0:03:24- But everything that I did, I did for a reason.- Yeah, yeah.

0:03:24 > 0:03:28'Boardroom was tough. Obviously, my team-mates don't like me.'

0:03:28 > 0:03:31I'm really worried about the team going forward

0:03:31 > 0:03:35because how quick people are to turn on each other.

0:03:35 > 0:03:38So, you know, I better watch my back.

0:03:47 > 0:03:50# Money, money, money, money

0:03:51 > 0:03:52# Money

0:03:52 > 0:03:56# Money, money, money, money

0:03:56 > 0:03:57# Money. #

0:04:12 > 0:04:14- How are you? So nice to meet you. - I'm great.

0:04:14 > 0:04:17It's a pleasure and an honour to meet you.

0:04:17 > 0:04:20'As project manager, you know, I stepped up. It was sort of on a whim.

0:04:20 > 0:04:25'But the reward is outstanding. I get to meet with Jack Welch,'

0:04:25 > 0:04:27the former CEO of GE.

0:04:27 > 0:04:28I was doing research, cancer research.

0:04:28 > 0:04:30- Yeah.- But the economy hit hard

0:04:30 > 0:04:33and there was no more funding in the lab.

0:04:33 > 0:04:36- We're all about getting you a great job from here.- Yes, yes.

0:04:36 > 0:04:38- That's what this whole thing is about - passion.- Uh-huh.

0:04:38 > 0:04:41How much passion do you have to do something?

0:04:41 > 0:04:46- We can't dabble in everything.- True. - We've got to decide what we really want to do.- Yes.

0:04:46 > 0:04:50- We have the Jack Welch Management Institute, where you get an MBA online.- Mm-hmm.

0:04:50 > 0:04:52So we'd like to give you a two-year scholarship

0:04:52 > 0:04:54to the Jack Welch Business School.

0:04:54 > 0:04:57What it does, it's going to teach you how to win.

0:04:57 > 0:04:59- It doesn't cost you anything. - Thank you, sir.

0:04:59 > 0:05:02'I just feel so blessed, so grateful.'

0:05:02 > 0:05:03I'm speechless.

0:05:19 > 0:05:21- Good morning. - ALL: Good morning, Mr Trump.

0:05:21 > 0:05:25Many of you have been involved with very big business,

0:05:25 > 0:05:29but there's tremendous money in small business.

0:05:29 > 0:05:30ALL: Yes, sir.

0:05:30 > 0:05:35For this task, you will each run a hotel and spa for dogs.

0:05:35 > 0:05:39So you're going to do everything that you need

0:05:39 > 0:05:43to make this dog hotel and spa terrific.

0:05:43 > 0:05:48You'll also be responsible for creating a value add for your customers.

0:05:48 > 0:05:51Don, tell them what you're looking for.

0:05:51 > 0:05:52You will be judged on three criteria -

0:05:52 > 0:05:54the execution of your responsibilities,

0:05:54 > 0:05:57creativity and sustainability of your value add,

0:05:57 > 0:05:59and the overall experience.

0:05:59 > 0:06:03You will also be visited by the world-famous dog whisperer, Cesar Millan.

0:06:03 > 0:06:06- Yes! - SHE SQUEALS

0:06:06 > 0:06:08Cesar, in addition to the hotel owners,

0:06:08 > 0:06:10will be judging you on this task.

0:06:10 > 0:06:14Who is going to be your project manager? Men?

0:06:14 > 0:06:16- Uh, I will.- James?!- Yes, sir.

0:06:16 > 0:06:18Wow. This could be very dangerous.

0:06:18 > 0:06:20- No, I don't think it will be.- OK.

0:06:20 > 0:06:24'Our project manager this task is James.'

0:06:24 > 0:06:26Yay(!)

0:06:26 > 0:06:29I can't stand James.

0:06:29 > 0:06:34I am so fired up to actually lose this task

0:06:34 > 0:06:39so James can go home and I can smile a little bigger.

0:06:39 > 0:06:42- Ladies, who?- I'm stepping up, Mr Trump.- Very good. OK.

0:06:42 > 0:06:44So we have two good teams.

0:06:44 > 0:06:47I want to see the Trump Tower for dogs, OK?

0:06:47 > 0:06:49- Awesome. Yes.- Good luck.

0:06:49 > 0:06:51- Go ahead. - ALL: Thank you.

0:06:51 > 0:06:52Thank you.

0:06:54 > 0:06:57I think we should spitball ideas right now. Wade.

0:07:03 > 0:07:06One thing that I wish I would've had is some sort of notification

0:07:06 > 0:07:08as to how my dog is progressing and what's going on.

0:07:08 > 0:07:10- Instant notification. - That's a really good idea.

0:07:10 > 0:07:12- Like a webcam?- A webcam.

0:07:12 > 0:07:15I think that's a real value added.

0:07:15 > 0:07:18'Wade came up with the idea of having a webcam for the owners so that they could view'

0:07:18 > 0:07:22what their dog was doing away from the daycare facility.

0:07:22 > 0:07:25That's the winning idea. Dave, is that a tough thing to do, to get a webcam going?

0:07:25 > 0:07:28Not in any way, shape, or form.

0:07:30 > 0:07:32You should delegate tasks now. Do you know dogs?

0:07:32 > 0:07:34- I...- Are you good with dogs?

0:07:34 > 0:07:38I'm terrified of dogs. I've, honest to God, never had a pet.

0:07:38 > 0:07:41- What are the other tasks? - Front desk.

0:07:41 > 0:07:42My mom has a salon.

0:07:42 > 0:07:45I worked the front desk for 15 years.

0:07:45 > 0:07:47- OK.- I am incredible with clients.

0:07:47 > 0:07:50I think I really belong at the front desk, getting people in.

0:07:50 > 0:07:52- I wear, like, a nice black dress.- OK.

0:07:52 > 0:07:54It doesn't matter what you wear.

0:07:54 > 0:07:56Cos I was thinking I could take up reception too.

0:07:56 > 0:07:59'I currently hold the title of Miss Cougar California.'

0:07:59 > 0:08:02Like, I walk into a room, and I command presence,

0:08:02 > 0:08:04so I want to be in the front desk.

0:08:04 > 0:08:07I think Mahsa should be front desk. She has to do reception.

0:08:07 > 0:08:10I think that... I think you would be really...

0:08:10 > 0:08:12- I'm incredible.- Don't you want to be at the reception?

0:08:12 > 0:08:15'For 15 years, I worked the front desk of my mom's salon.'

0:08:15 > 0:08:17I took appointments. I greeted customers.

0:08:17 > 0:08:19I talked with clients. I sold them products.

0:08:19 > 0:08:23But as of right now, Tyana has decided to be at the reception...

0:08:23 > 0:08:24I'm so pissed right now.

0:08:24 > 0:08:26..because she's a jealous cow.

0:08:30 > 0:08:34- Hi.- Hi. I'm Naresh. - Naresh, I'm James. - Naresh, how you doing? I'm Clint.

0:08:34 > 0:08:37- Let's go into the meeting room. - Guys, come on.

0:08:37 > 0:08:39- Is there one of you guys who's the team leader?- I am, yeah.

0:08:39 > 0:08:42'I stepped up as project manager this week,'

0:08:42 > 0:08:45because I was kind of dogged in the boardroom last time.

0:08:45 > 0:08:47'We come from different backgrounds.

0:08:47 > 0:08:50'I went to Duke University, Georgetown Law,

0:08:50 > 0:08:52'was a lawyer for two years.

0:08:52 > 0:08:54'Clearly, my team-mates are completely different.'

0:08:54 > 0:08:59I first wanted to apologise to you guys because I haven't really shown you

0:08:59 > 0:09:01the respect that you guys deserve

0:09:01 > 0:09:03in terms of, you know, the projects that you're leading

0:09:03 > 0:09:05and the initiatives that you're taking on,

0:09:05 > 0:09:07and that's something that I need to do a better job on.

0:09:07 > 0:09:11'Nobody respects James, and pretty much'

0:09:11 > 0:09:13begging everyone for forgiveness

0:09:13 > 0:09:15is not going to gain him any respect now.

0:09:15 > 0:09:20So with that in mind, um, let's get started.

0:09:20 > 0:09:22It's very important

0:09:22 > 0:09:25that the client and the dog are greeted.

0:09:25 > 0:09:29- Is there a way that we can know who these dogs are so that we can greet them?- Yes.

0:09:29 > 0:09:33Do you let your clients set discipline with the dogs?

0:09:33 > 0:09:36Like, what do you do when dogs misbehave?

0:09:36 > 0:09:38I think that's something we can deal with later.

0:09:38 > 0:09:40It's a question I'd like to know the answer to.

0:09:40 > 0:09:43- I don't think that really has to do with what we're planning. - Sure. Of course.

0:09:43 > 0:09:47Are most of your clients working and they're dropping their dogs off on the way to work?

0:09:47 > 0:09:49So they're not looking...

0:09:51 > 0:09:52BLEEP!

0:09:52 > 0:09:54Dave... Dave...

0:09:54 > 0:09:57If you mutter something like that under your breath again,

0:09:57 > 0:10:01- you're benched for the rest of this task, OK?- Go ahead and bench me anytime you want to,

0:10:01 > 0:10:03and then you'll lose the task.

0:10:03 > 0:10:06- JAMES SIGHS Dave, Dave, Dave... - You know what, James?

0:10:06 > 0:10:10- If I ask a question, allow it to be answered.- We're going to take a break. Dave, let's go. Let's go.

0:10:10 > 0:10:13Sorry, guys. We're going to take a quick two seconds. DAVE LAUGHS

0:10:18 > 0:10:21One question I asked.

0:10:21 > 0:10:24It's a doggie daycare centre. We're not in the business of abusing dogs.

0:10:24 > 0:10:28- But I wanted to know the answer because I don't know the answer to the question.- OK. Fine.

0:10:28 > 0:10:30But that has nothing to do with our programs,

0:10:30 > 0:10:33- and that's something... - You're wasting time.

0:10:33 > 0:10:36I'm not going to tolerate that. You do that again, you're out.

0:10:36 > 0:10:37- Do you understand?- OK.

0:10:37 > 0:10:42- We're on the same team, working together here.- Then give me respect and you get it back.

0:10:42 > 0:10:44- OK, Dave...- Have you ever managed people before?

0:10:44 > 0:10:46- Dave...- Have you?- Yes, yes, I have,

0:10:46 > 0:10:49- and the fact of the matter is... - Do you know that you need to show them respect and you get it back?

0:10:49 > 0:10:54- Dave, remember, we're a- BLEEP- team here, OK? Act like it. - Play like a team leader.

0:10:54 > 0:10:57- Play like a leader.- Act...- Respect your team, and you'll get it back.

0:10:57 > 0:11:02- Just act like you're a part of the team.- BLEEP.

0:11:06 > 0:11:08ALL: Hi.

0:11:08 > 0:11:11- I'm Dale.- Nice to meet you, Dale. - Nice to meet you.

0:11:11 > 0:11:13What I'm going to do first is take you on a tour of the place.

0:11:13 > 0:11:16- We're going to show you the areas that you will be working in first. - Awesome.

0:11:16 > 0:11:19- Excellent.- That sound good? - Sounds great.

0:11:19 > 0:11:23'Our task this week is to run a dog daycare facility'

0:11:23 > 0:11:26and create a value-added incentive for the customer.

0:11:26 > 0:11:29- What's your slowest business day of the week?- Probably Tuesday.

0:11:29 > 0:11:35- So let's make it a promotion day, where we're offering this package and it's an upgraded package.- Right.

0:11:35 > 0:11:38- And we'll do a cute little gift bag with this, and that's it.- That's it.

0:11:42 > 0:11:44We're calling it Tailwag Tuesdays, where you get a goody bag,

0:11:44 > 0:11:46which we're calling a doggie bag,

0:11:46 > 0:11:48with little promotional treats inside.

0:11:48 > 0:11:51'We're also including a report card with what your dog did throughout the day

0:11:51 > 0:11:52'and a little photo, which is cute.

0:11:52 > 0:11:55'So I think it's an easy, simple value added,'

0:11:55 > 0:11:57and it's not expensive to do.

0:11:57 > 0:11:59So you walk dogs.

0:11:59 > 0:12:01You go to the small dog, you go to the big dog.

0:12:01 > 0:12:05'Tyana put me with the big dogs. This doesn't make sense.'

0:12:05 > 0:12:07She knows that I would be a star in there,

0:12:07 > 0:12:08and she didn't want that to happen.

0:12:08 > 0:12:12'She thinks this is going to be a set-up for failure, but it's going to backfire on her.'

0:12:12 > 0:12:15Screw her. It's time for her to go home.

0:12:15 > 0:12:16It's time for her to go home.

0:12:16 > 0:12:19- I'm done.- I know. - She was very clear. I'm done.

0:12:23 > 0:12:25I'm assuming -

0:12:25 > 0:12:28and you can decline if you want - I'm assuming you want to take on the webcam.

0:12:28 > 0:12:32- You are correct.- What I want you to spend your time on initially is scouting it out.

0:12:32 > 0:12:35- OK.- What do you need in order to get it done?

0:12:35 > 0:12:38'I knew David was going to be challenging to work with,

0:12:38 > 0:12:40'and so I knew that I had to make sure'

0:12:40 > 0:12:42that it wasn't too big a piece, that it was something

0:12:42 > 0:12:45that he could focus on and execute himself.

0:12:45 > 0:12:47I'd like to have three programs.

0:12:47 > 0:12:50So therapy, active, and then pampering.

0:12:50 > 0:12:54I was noticing their entrance. Can we put, like, a little red carpet down?

0:12:54 > 0:12:55Give them the red-carpet treatment?

0:12:55 > 0:12:58You got the doorman out there, and then, "Oh, come here."

0:12:58 > 0:13:00You unhook the rope, and they come in.

0:13:00 > 0:13:03We've got entranceway here. We've got promotional materials.

0:13:03 > 0:13:06Um... Who wants to do the entrance area,

0:13:06 > 0:13:08the atmosphere in the entrance?

0:13:08 > 0:13:10- Wade? OK.- Sure.

0:13:10 > 0:13:14James, knowing that I have probably the most expertise with dogs,

0:13:14 > 0:13:17sets me up to decorate the entrance.

0:13:17 > 0:13:19'He's what I call an educated idiot.'

0:13:19 > 0:13:23We're going to start doing some training on the tasks that we do here,

0:13:23 > 0:13:25and so we're going to start with walking,

0:13:25 > 0:13:27and I'll use the mannequin as the model...

0:13:27 > 0:13:30Oh, could we actually just have just two quick minutes to get through all this?

0:13:30 > 0:13:34OK, so, um, Dave is on webcam.

0:13:34 > 0:13:37You know the expression "dollar waiting on a dime"?

0:13:37 > 0:13:39'Naresh, passing, said,'

0:13:39 > 0:13:42"Well, isn't this the dollar waiting on the dime?"

0:13:42 > 0:13:43And I'm thinking, "Oh, my gosh."

0:13:43 > 0:13:45We were obviously the little dimes,

0:13:45 > 0:13:47and Naresh was not only the owner of the centre,

0:13:47 > 0:13:49this guy's our judge.

0:13:49 > 0:13:51I'm going to work on the trainer.

0:13:51 > 0:13:53Since the owner came in here and kind of wanted to get started,

0:13:53 > 0:13:55shouldn't we have someone maybe check...work with the owner?

0:13:55 > 0:13:58Uh, what I want to do, though, is I want to get moving

0:13:58 > 0:14:01- because we are... - But why wouldn't we...? But why...?

0:14:01 > 0:14:02James, I don't think, ever even apologised.

0:14:02 > 0:14:04He just said, "OK," and went on with the show.

0:14:04 > 0:14:08Start working on your individual stuff, and then we'll get back together.

0:14:08 > 0:14:11Go ahead. Go to the store. Take a phone with you.

0:14:11 > 0:14:13- You got a phone?- Yes.

0:14:13 > 0:14:14- I do.- OK.

0:14:14 > 0:14:16I'm pissed that we pissed the owner off. He was annoyed.

0:14:16 > 0:14:20- He was. He has every right to be. - He was annoyed.

0:14:23 > 0:14:25MAHSA GASPS Ugh!

0:14:27 > 0:14:30- How are you?- We weren't expecting you.- Oh, really?

0:14:30 > 0:14:33When Don Jr came to visit,

0:14:33 > 0:14:35I was so unprepared.

0:14:35 > 0:14:37- Everyone getting along well?- Yes.

0:14:37 > 0:14:41'I didn't realise he was going to go to each individual and ask questions.'

0:14:41 > 0:14:44Hello, huh? Hello.

0:14:44 > 0:14:46You look like you're afraid of dogs.

0:14:46 > 0:14:48Well, I have 15 years of experience running a salon.

0:14:48 > 0:14:51Why do you think you were put here, then?

0:14:51 > 0:14:5315 years I ran a salon,

0:14:53 > 0:14:54so I probably could do better out there.

0:14:54 > 0:14:57But I'm going to give it 100%. I'm going to do a good job.

0:14:57 > 0:14:59All right. That's good.

0:14:59 > 0:15:00I think it was a questionable decision

0:15:00 > 0:15:03to put someone who's not comfortable with dogs in back with the dogs.

0:15:03 > 0:15:07On the execution side of things, that could play out in a negative way for them.

0:15:07 > 0:15:09Stand around, everyone, and be good.

0:15:09 > 0:15:11That one is humping.

0:15:16 > 0:15:18- Hi, folks.- Um, hey.

0:15:18 > 0:15:22- How's it going?- Um, OK.- Good, good.

0:15:22 > 0:15:25Oh. So what we're doing - three different programs.

0:15:25 > 0:15:28- OK.- Uh, there's no "one size fits all" for dogs.

0:15:28 > 0:15:30Uh, the real luxury isn't, you know,

0:15:30 > 0:15:33the amenities and the plush, you know, dog beds

0:15:33 > 0:15:38and whatever else, but rather services that are tangible

0:15:38 > 0:15:40and really beneficial for the individual dog.

0:15:40 > 0:15:44You're going to have to get far more articulate prior to your presentation, James.

0:15:44 > 0:15:46- Right. Well, I'm...I'm...I'm... - Spit it out. What's going on?

0:15:46 > 0:15:50He was very nervous and a little bit inarticulate.

0:15:50 > 0:15:55I don't know if he lacks a sense of clarity in general

0:15:55 > 0:15:57or if he hadn't quite formulated the vision.

0:16:00 > 0:16:02What did you guys spend?

0:16:02 > 0:16:05We got shut down on every frickin' thing we wanted to do.

0:16:05 > 0:16:07No red carpet. We're going to just do a green carpet instead.

0:16:07 > 0:16:11You know, the doggie red carpet, which is a green carpet.

0:16:11 > 0:16:13Managing this team

0:16:13 > 0:16:17is like herding cats. It's miserable.

0:16:17 > 0:16:18Once David, Wade, and Gene got back,

0:16:18 > 0:16:22it became clear that this big idea that they had for the entrance

0:16:22 > 0:16:24just wasn't going to come together.

0:16:24 > 0:16:25Here's what we're going to do.

0:16:25 > 0:16:27We're not going to do the velvet rope.

0:16:27 > 0:16:30We're just going to put one, two, three,

0:16:30 > 0:16:34those three plants along our AstroTurf wall.

0:16:34 > 0:16:38'I still wanted the grand entrance.'

0:16:38 > 0:16:41I wanted it to be the Plaza Hotel for dogs.

0:16:41 > 0:16:43Gene, where's our nails?

0:16:43 > 0:16:45They're in the bag.

0:16:45 > 0:16:47I didn't grab them.

0:16:47 > 0:16:49I thought... I thought I saw you swipe them.

0:16:49 > 0:16:51What happened to our nails, Gene?

0:16:51 > 0:16:54OK. Hold on. Don't blow a gasket yet.

0:16:54 > 0:16:56HE WHISTLES

0:16:56 > 0:17:00- What do I use? Clint, can I look in your bag?- It's all yours, buddy. You do what you need to do.

0:17:00 > 0:17:01I can make nails off your clippies.

0:17:01 > 0:17:03I'm going to do it real fast.

0:17:03 > 0:17:06I can make nails. I'm going to go make nails.

0:17:06 > 0:17:09Wait, wait. Dave, Dave, Dave... I don't know...

0:17:09 > 0:17:11- Dave... David.- Yes, James?

0:17:11 > 0:17:13I'd rather have you work on the webcams right now.

0:17:13 > 0:17:15OK. Who's going to...? Is someone going to do this?

0:17:15 > 0:17:17I'm happy with this right here.

0:17:17 > 0:17:19'I don't know what planet'

0:17:19 > 0:17:24Dave lives on where he can turn a binder clip into a nail.

0:17:24 > 0:17:27- I'm happy with this.- Stupidest decision in the entire world.

0:17:27 > 0:17:31How do you turn a binder clip into a nail?!

0:17:31 > 0:17:33A binder clip into a nail?!

0:17:33 > 0:17:35- You don't make it look like a runway?- David, David?

0:17:35 > 0:17:37- What did we talk about earlier? - OK. Fine.

0:17:37 > 0:17:42- I'm not going to do it. You told me not to do it. I'm not doing it. - No, no, no, I need you to calm down.

0:17:42 > 0:17:43I'm going to go do the webcams,

0:17:43 > 0:17:47- and you're not going to do this. - Please. That is the biggest priority right now.

0:17:47 > 0:17:48- BLEEP- me.

0:17:48 > 0:17:50I can't wait to see you in the boardroom.

0:17:50 > 0:17:54- I'm sorry, James, if you don't do it, you're going to lose that whole wow factor.- David, David...

0:17:54 > 0:17:58- I don't have time for this. Come here.- I don't have time to lose, James.- David, come here.

0:17:58 > 0:18:02- David, come on. - I just ran frickin' five blocks.

0:18:02 > 0:18:04Well, I didn't ask you to pick those things up.

0:18:04 > 0:18:07- I need you to calm down. - I need you to shut up.

0:18:07 > 0:18:10- OK? Shut up.- Then you know what?

0:18:10 > 0:18:14- All right. This is not going to work.- You're going to fail, and you're going to suck,

0:18:14 > 0:18:18and it's your fault. You're going home, boy.

0:18:18 > 0:18:20OK. Here we go.

0:18:21 > 0:18:25- Does anyone else know how to set up webcams?- Here. Here are the webcams.

0:18:25 > 0:18:28- Dave, I'm going to ask you to leave. - That's fine.

0:18:28 > 0:18:31Thank you. Quickly.

0:18:31 > 0:18:33Good luck. Have fun failing.

0:18:33 > 0:18:36'James is the worst project manager'

0:18:36 > 0:18:38in the history of project management.

0:18:38 > 0:18:41He's... Oh!

0:18:41 > 0:18:42- BLEEP- him!

0:18:42 > 0:18:46- Now I have a reason to rip someone from elbow to- BLEEP - and I'm going to do it.

0:18:46 > 0:18:48I'm out for blood.

0:18:55 > 0:18:57OK, we have all the cupcakes and the puppy cakes.

0:18:57 > 0:18:59Everything with Steve's done?

0:18:59 > 0:19:02- Oh, the printing?- Yeah. - Um, everything but two things.

0:19:02 > 0:19:05'My role in this task was more'

0:19:05 > 0:19:06of the designer for the team,

0:19:06 > 0:19:10'and so I put together the sign that was going to go outside. I made the banner.'

0:19:10 > 0:19:12I also made the report cards.

0:19:12 > 0:19:15And those two things, they're taking care of it.

0:19:15 > 0:19:17Everyone trained today in their specific stations,

0:19:17 > 0:19:19but Liza didn't train in any station

0:19:19 > 0:19:21cos she was busy doing the banners, and it took her all day to do that.

0:19:21 > 0:19:23MOBILE PHONE RINGS

0:19:23 > 0:19:24Hey, Steve.

0:19:24 > 0:19:27'Hi. How you doing?'

0:19:27 > 0:19:28OK.

0:19:31 > 0:19:34- So what's missing? Which two?- Just...

0:19:34 > 0:19:36The A-frame and what else?

0:19:38 > 0:19:40And the paper.

0:19:40 > 0:19:44Yeah, I'm working on it right now, and I'm going to send it to you, OK?

0:19:44 > 0:19:4615 minutes before the deadline, they're calling us,

0:19:46 > 0:19:49telling us that they can't see the file.

0:19:51 > 0:19:52She just tried sending another file.

0:19:52 > 0:19:54He just called. He can't get the artwork.

0:19:57 > 0:19:59- Is there a problem?- Uh-huh.

0:19:59 > 0:20:02We really need our banner and our A stand.

0:20:02 > 0:20:05Is there any way we can redo this and e-mail it to you and still get it for tomorrow morning?

0:20:05 > 0:20:09So, OK... We have to make something. We have to have something.

0:20:11 > 0:20:13OK. Everyone, step away.

0:20:13 > 0:20:17We just cannot operate uniformly with Liza.

0:20:17 > 0:20:19'I mean, she's just like poison.'

0:20:19 > 0:20:23All right. We just sent them through. Can you confirm if you got them?

0:20:25 > 0:20:27Thanks so much for your help.

0:20:27 > 0:20:31My God. This printing of this banner almost gave me a heart attack.

0:20:31 > 0:20:34We need to get this frickin' chick out of here.

0:20:43 > 0:20:47So, uh, we've got four of us and then two in the playroom.

0:20:47 > 0:20:50It's the morning of day two,

0:20:50 > 0:20:53and we're being judged by Cesar Millan

0:20:53 > 0:20:55and the two owners of the dog spa.

0:20:55 > 0:20:58- Hi, I'm James.- Hi, James. Joel.- Joel?

0:20:58 > 0:21:00'Having had David benched,

0:21:00 > 0:21:02'we just decided that in spite of our project manager,'

0:21:02 > 0:21:06we were going to go ahead and just do our parts, try to win the task.

0:21:06 > 0:21:08- Morning.- How are you?

0:21:08 > 0:21:10Today is our Tailwag Tuesdays.

0:21:10 > 0:21:12The party's getting started!

0:21:12 > 0:21:16- Come on, Boston. - Come on. Come on.

0:21:16 > 0:21:18HE SIGHS

0:21:18 > 0:21:20I just don't understand this whole butt-sniffing thing.

0:21:22 > 0:21:26This is how this is going to go. You're going to sit still, and I'm going to give you a bath.

0:21:26 > 0:21:29SHE LAUGHS

0:21:29 > 0:21:32Put a W next to, um, Ace.

0:21:32 > 0:21:34- Where's Ace?- Where's Bruiser?

0:21:34 > 0:21:36DOGS BARK

0:21:36 > 0:21:37We got a live one.

0:21:37 > 0:21:39Ohh!

0:21:39 > 0:21:41Aah!

0:21:43 > 0:21:45OK, so she made a new BFF,

0:21:45 > 0:21:48she went out for some air, and took care of business.

0:21:48 > 0:21:49- She had a good day.- Look at her!

0:21:49 > 0:21:50I know. Isn't that cute?

0:21:54 > 0:21:57All right. You just want to sit?

0:21:59 > 0:22:02- Hey, guys.- Hey. How are you?

0:22:02 > 0:22:04- Nice to meet you. Cesar.- I'm Naresh.

0:22:04 > 0:22:06- Nice to meet you.- I'm Dale. - Dale, nice to meet you.

0:22:06 > 0:22:08TYANA GASPS Cesar!

0:22:08 > 0:22:11- Hi.- I am so excited to meet you. - Are you?

0:22:11 > 0:22:13- I'm Tyana.- Tyana, nice to meet you. - Hi.

0:22:13 > 0:22:15'Cesar Millan was one of our judges this week,

0:22:15 > 0:22:18'and I've seen all his shows,'

0:22:18 > 0:22:21so it's a little nerve-racking having him as a judge,

0:22:21 > 0:22:25because he's here to see how we're doing with the animals.

0:22:25 > 0:22:27So we essentially got the information

0:22:27 > 0:22:29that Tuesdays are the slowest business days,

0:22:29 > 0:22:31so we thought, "Let's make Tuesday a special day

0:22:31 > 0:22:33"and drum up business."

0:22:33 > 0:22:36- Yes, ma'am.- So we came up with Tailwag Tuesdays.

0:22:36 > 0:22:39Essentially, we have three things - a personal photo,

0:22:39 > 0:22:42a special doggie bag, and a puppy report card.

0:22:42 > 0:22:45What it is is we tell them what they did.

0:22:45 > 0:22:48- Uh-huh.- And then we attach their photo at the end.

0:22:48 > 0:22:51- Oh, look at that picture. - That's great.

0:22:51 > 0:22:55'When I enter into ladies' territory, Tyana's energy was exactly calm,'

0:22:55 > 0:22:57assertive energy, you know?

0:22:57 > 0:23:00She was definitely there for the pack.

0:23:00 > 0:23:02- Nice to meet you. My mother loves you.- Oh, thank you.

0:23:02 > 0:23:05'That's what I want to see in people that work with me -'

0:23:05 > 0:23:07team effort, teamwork.

0:23:09 > 0:23:11Here you go.

0:23:11 > 0:23:13There you go.

0:23:13 > 0:23:17Once the dog has his face, or his whole body, in the food

0:23:17 > 0:23:19and then you go touch...

0:23:20 > 0:23:22- BOTH: Oh! - Yes.

0:23:22 > 0:23:25That's a big no-no, you know? You don't want to break that rule.

0:23:25 > 0:23:28Once the food is on the ground, you just don't touch.

0:23:28 > 0:23:30Vote Team Fortitude!

0:23:33 > 0:23:36So you think you'd like the princess package?

0:23:36 > 0:23:38- Probably.- OK. Great.

0:23:38 > 0:23:42- Hey, guys, how are you?- Hi.- Mr Millan, how are you? Anand Vasudev. - Pleasure. Nice to meet you.

0:23:42 > 0:23:44- Hi, I'm James.- Hi, James. Pleasure.

0:23:44 > 0:23:46- Mr Millan.- Nice to meet you. - Nice to meet you. Welcome.

0:23:46 > 0:23:49- Come on in. Let's show you what we're doing.- All right. I'll see you around.

0:23:49 > 0:23:52- Um, we've got a couple programs going.- Oh.

0:23:52 > 0:23:54- This is our octane doggie daycare. - Yes.

0:23:54 > 0:23:57And then here we have the three individual packages that we're offering.

0:23:57 > 0:23:59These are...

0:23:59 > 0:24:02This is to really meet the individual needs of the dogs.

0:24:02 > 0:24:05- Uh, we... We spend... We...- We installed some webcams as well,

0:24:05 > 0:24:09- so that the owners can actually... - We'll...we'll...we'll show you that.

0:24:09 > 0:24:12'When I enter into the men's territory,'

0:24:12 > 0:24:14it's too many leaders in one pack.

0:24:14 > 0:24:17So James is supposed to be the pack leader,

0:24:17 > 0:24:20but a lot of guys wanted to run the show, as well,

0:24:20 > 0:24:22and that creates conflict.

0:24:22 > 0:24:25- We have two webcams set up. We have one here...- Kennel cam.

0:24:25 > 0:24:27We have one set up in our individual playroom.

0:24:27 > 0:24:30We also have one set up in our group playroom in the back.

0:24:30 > 0:24:35- Nice. Do people have to pay extra for that, or...?- No, no, no, it's all part of the package here.

0:24:35 > 0:24:36That's nice.

0:24:36 > 0:24:40The guys did amazing research about how to bring people in and blow them away.

0:24:40 > 0:24:42"We have a video camera."

0:24:42 > 0:24:45I love that part, you know? It made it just very personal.

0:24:45 > 0:24:47You feel part of this event.

0:24:47 > 0:24:50There's a real difference between yesterday and today.

0:24:50 > 0:24:53I'm really impressed with how the rest of the team has pulled together.

0:24:53 > 0:24:56Win or lose, I'm proud of how I led this team,

0:24:56 > 0:24:57and I'm proud of what we accomplished.

0:24:57 > 0:25:00- Thank you very much.- Thank you. - Thanks.

0:25:16 > 0:25:18Do you like dogs, James?

0:25:18 > 0:25:19I do like dogs, sir.

0:25:19 > 0:25:21Was your team a dog?

0:25:21 > 0:25:23No, my team was terrific.

0:25:23 > 0:25:25- You thought they did well? - We did very well.

0:25:25 > 0:25:28David, what did you think of James as a project manager?

0:25:28 > 0:25:30I didn't think much of him at all.

0:25:30 > 0:25:33You don't like him very much, do you?

0:25:33 > 0:25:35I don't respect him,

0:25:35 > 0:25:38and James and I had a disagreement, uh...

0:25:38 > 0:25:40What was the disagreement, David?

0:25:40 > 0:25:43Right away, when the task began, everyone was asking questions,

0:25:43 > 0:25:47and my question was interrupted and stopped

0:25:47 > 0:25:50because James didn't feel like mine deserved an answer.

0:25:50 > 0:25:53But maybe he doesn't respect you.

0:25:53 > 0:25:55- Do you respect David, James? - As time goes on,

0:25:55 > 0:25:57I find that I respect him less and less.

0:25:57 > 0:25:59As far as the question is concerned, uh...

0:25:59 > 0:26:02I did shoot it down because it was something that should be saved for later.

0:26:02 > 0:26:05Gene, what do you think?

0:26:05 > 0:26:07Even though we're sitting here

0:26:07 > 0:26:11and David and James had some disagreements,

0:26:11 > 0:26:16what I did see that James doesn't know is he did not want to be sidelined.

0:26:16 > 0:26:17Why was he sidelined?

0:26:17 > 0:26:19I believe what James was trying to do

0:26:19 > 0:26:22was trying to minimise the disruption.

0:26:22 > 0:26:26Um, we did lose a critical set of hands,

0:26:26 > 0:26:28but that's a decision that the project manager makes.

0:26:28 > 0:26:32- But I can tell you... - So, essentially, he fired him from this task

0:26:32 > 0:26:33because he didn't want disruption?

0:26:33 > 0:26:35Pretty much.

0:26:35 > 0:26:37- Can I explain the situation?- Yes.

0:26:37 > 0:26:41We had an idea of what we were going to do all day.

0:26:41 > 0:26:44I was tasked, along with two other of my team-mates,

0:26:44 > 0:26:48- to get something done. - So why did he sideline you?

0:26:48 > 0:26:51We came back from running in New York, with wood in our hands,

0:26:51 > 0:26:55to build what James had wanted and authorised us to build.

0:26:55 > 0:26:57We forgot the nails,

0:26:57 > 0:27:02and I decided to make my own nails out of paper clips.

0:27:02 > 0:27:05So I'm on the ground, sweating, and James comes by and says,

0:27:05 > 0:27:07"We're not building those any more."

0:27:07 > 0:27:09Why did you do that, James? And is it so?

0:27:09 > 0:27:12Well, David thought that it was a good use of time

0:27:12 > 0:27:18- to build nails out of a binder clip. - I can do it. I can do it, James.

0:27:18 > 0:27:20It's not a good use of time, and as project manager,

0:27:20 > 0:27:24it was my responsibility to keep my eye on the big picture

0:27:24 > 0:27:26and set our priorities and say,

0:27:26 > 0:27:29"Look, there's a better use of our time here."

0:27:30 > 0:27:34Clint, what did you think of James?

0:27:34 > 0:27:37I thought that he made a mistake the first day

0:27:37 > 0:27:43when our owner came to the table, trying to show us how to execute

0:27:43 > 0:27:45the operational side of the business,

0:27:45 > 0:27:50and James put him on the back burner, said, "We'll be just a couple minutes."

0:27:50 > 0:27:52James, do you think it shows fundamental lack of judgment

0:27:52 > 0:27:55that you kept the owners waiting, as opposed to addressing them

0:27:55 > 0:27:58- and dealing with them immediately? - I wanted to make sure

0:27:58 > 0:28:00that we were all on the same page in terms of our plan

0:28:00 > 0:28:02and that we all knew what our roles would be

0:28:02 > 0:28:04so that once we were done with the training,

0:28:04 > 0:28:07we could begin putting all the pieces together.

0:28:07 > 0:28:10But wouldn't speaking to the owner be able to adjust your plan on the fly?

0:28:10 > 0:28:14Wouldn't the information you get from the guy who does this every day help you with your plan?

0:28:14 > 0:28:17Certainly, and I had no intention of discounting his input.

0:28:17 > 0:28:20But you said you were trying to make your plan.

0:28:20 > 0:28:22Shouldn't you form your plan after speaking to the owner, not before?

0:28:25 > 0:28:27Tyana.

0:28:27 > 0:28:29- Yes?- Are you ready?

0:28:29 > 0:28:31I'm ready for you, Mr Trump.

0:28:31 > 0:28:33Do you think your team won?

0:28:33 > 0:28:35I think it's a really good possibility we won.

0:28:35 > 0:28:36Why?

0:28:36 > 0:28:41Our creativity flow as a team was so organic,

0:28:41 > 0:28:44and everyone, essentially, at the end of the task,

0:28:44 > 0:28:46completed everything that was supposed to be done.

0:28:46 > 0:28:48Did you have any weakness,

0:28:48 > 0:28:51in that some of your people were afraid of dogs?

0:28:51 > 0:28:53- Because I could understand... - Yes, but I...

0:28:53 > 0:28:56- Who was afraid of dogs? Who in the group was afraid?- Mahsa. - Terrified, sir.- Why?

0:28:56 > 0:28:59- I'm terrified of dogs, sir. - You rip people apart for a living.

0:28:59 > 0:29:01You're afraid of a dog?

0:29:01 > 0:29:05- Not any more, sir. I came out victorious.- Did it show?

0:29:05 > 0:29:07Did it show that she was afraid of dogs?

0:29:07 > 0:29:09You know, Mr Trump, when we decided everything

0:29:09 > 0:29:13and Kelly and Mahsa ended up being the people in the observation room...

0:29:13 > 0:29:14In the dog pit, sir...

0:29:14 > 0:29:17with 20 vicious animals that would jump up on you.

0:29:17 > 0:29:19It was kind of a... It was a punishment, Mr Trump.

0:29:19 > 0:29:22- Was this a bit of a set-up, Tyana? - Absolutely not.

0:29:22 > 0:29:26Why do you put, Tyana, somebody that's obviously afraid of dogs,

0:29:26 > 0:29:28- why do you put her with the dogs? - Um...

0:29:28 > 0:29:32- Her extent of fear was not known to me at the time.- That's not true.

0:29:32 > 0:29:35All I knew is I did not want her at the front desk.

0:29:35 > 0:29:39- Do you like Mahsa?- Um... - You can be honest.

0:29:39 > 0:29:41- I don't dislike her. - Not particularly.

0:29:41 > 0:29:43Who would you have put at the front desk?

0:29:43 > 0:29:44Myself. I'm a people person.

0:29:44 > 0:29:49I have worked in my mother's beauty salon for 15 years, greeting clients, pushing sales.

0:29:49 > 0:29:50So, needless to say,

0:29:50 > 0:29:52you do not think she was a good project manager.

0:29:52 > 0:29:56Mr Trump, absolutely not. She's not very strong.

0:29:56 > 0:29:59If the Mahsa that exists in her head were a real Mahsa,

0:29:59 > 0:30:02- I would say, "Forget this game and just give her the job." - Tyana...

0:30:02 > 0:30:04You know, you guys are like pussycats, I hate to tell you.

0:30:04 > 0:30:07Mr Trump, I thought Stephanie would be stronger.

0:30:07 > 0:30:09Stephanie, what do you think of Mahsa?

0:30:09 > 0:30:12I think she's a very strong individual.

0:30:12 > 0:30:15So who's your weak link? Who is your weakest player?

0:30:15 > 0:30:17In my opinion, it would be Liza.

0:30:17 > 0:30:19Why?

0:30:19 > 0:30:23Unfortunately, Liza tends to overreact a lot

0:30:23 > 0:30:27and make everything an emotional reaction and is very defensive,

0:30:27 > 0:30:31and there was a lot of negative baggage that we took with us

0:30:31 > 0:30:34on this new task from our last task because...

0:30:34 > 0:30:36Tell me what I did. You're not giving examples.

0:30:36 > 0:30:38- She called Poppy a name... - That wasn't during the task.

0:30:38 > 0:30:40Liza, what did you call Poppy?

0:30:41 > 0:30:43- I'm not going to say it on camera. - Come on.

0:30:43 > 0:30:46- Poppy, what did she call you? - A bitch.

0:30:46 > 0:30:50- Why did you call her a bitch? - Because I was really feeling it at that point...- Emotional!

0:30:50 > 0:30:53Mr Trump, I really, honestly believe that I work really hard,

0:30:53 > 0:30:55and they can see that it's from the heart.

0:30:55 > 0:30:58And, at the end of the day, this is the job to become the apprentice.

0:30:58 > 0:31:01I hear it in your voice, though. I mean, your voice is cracking a little bit.

0:31:01 > 0:31:04- You sound like you're on the verge of tears. - I'm all by myself!

0:31:04 > 0:31:06And we're supposed to be a team, you know?

0:31:08 > 0:31:10SHE EXHALES DEEPLY

0:31:10 > 0:31:13OK. Are we ready?

0:31:13 > 0:31:15ALL: Yes, sir.

0:31:16 > 0:31:20So Cesar and the dog-spa owners

0:31:20 > 0:31:25really had some very, very strong opinions.

0:31:25 > 0:31:29And as far as the women are concerned...

0:31:29 > 0:31:32they absolutely loved what you did.

0:31:32 > 0:31:36And, men, you lost.

0:31:40 > 0:31:44Now, Tyana, a friend of mine, a great entrepreneur,

0:31:44 > 0:31:47the head of Def Jam, Russell Simmons...

0:31:47 > 0:31:48Oh, my God!

0:31:48 > 0:31:50..is going to meet with you.

0:31:50 > 0:31:54He's going to mentor you, at least for a little while. You're going to learn a lot from Russell.

0:31:54 > 0:31:58We could all learn a lot from Russell. A great guy.

0:31:58 > 0:32:02Good luck. Turn on your televisions. Watch what's going to happen.

0:32:02 > 0:32:05- Congratulations. Great job. - ALL: Thank you.

0:32:05 > 0:32:08- And, Liza, isn't that nice? - It is. It's awesome.

0:32:08 > 0:32:11- But you still have to live with these bitches. - ALL LAUGH

0:32:11 > 0:32:14- Good job, ladies.- All right.

0:32:14 > 0:32:18Men, stay here. One of you will be fired.

0:32:29 > 0:32:31- So, James, what went wrong? - You know, um, I don't know.

0:32:31 > 0:32:34This is tough, and it's tough to hear a lot of this criticism.

0:32:34 > 0:32:36- Pretty strong, right? - Yeah, absolutely.

0:32:36 > 0:32:40And it's particularly tough because at the beginning of the task, I said,

0:32:40 > 0:32:43"I want to hear your ideas. I want to hear when you disagree with something that I'm doing."

0:32:43 > 0:32:46- And a lot of these... - David, you're smirking.

0:32:46 > 0:32:48You're not a believer in this whole thing.

0:32:48 > 0:32:54Well, sir, I just heard him say that, "I told my team-mates to come to me and give me ideas."

0:32:54 > 0:32:59Well, when I did that, it was handled in such an unprofessional, shut-downing way.

0:32:59 > 0:33:03- That's absurd.- He wouldn't even have a conversation with me.- David...

0:33:03 > 0:33:06David, you were asking a question that was not relevant

0:33:06 > 0:33:10- to the conversation that we were having with Naresh. - I'm not talking about...

0:33:10 > 0:33:13Then when I asked a question, you muttered under your breath -

0:33:13 > 0:33:15audible to the group -

0:33:15 > 0:33:19that that was...profanity.

0:33:19 > 0:33:21- Is that true, Steuart?- Yes, it was.

0:33:21 > 0:33:23He was undermining me from the start, and you know what?

0:33:23 > 0:33:25Yeah, but he didn't believe in you, and you did lose.

0:33:25 > 0:33:27- He didn't believe in you, right? - Absolutely not.

0:33:27 > 0:33:32Mr Trump, as offended as what happened with James and Naresh,

0:33:32 > 0:33:37I am equally as offended to what happened with David and Naresh.

0:33:37 > 0:33:40- That was entirely inappropriate. - Why, what happened?

0:33:40 > 0:33:44In the sense of the meeting, what he said under his breath to James,

0:33:44 > 0:33:47- with Naresh right next to him... - Not good.- Not appropriate.

0:33:47 > 0:33:51- Insubordinate.- Yes. - I mean, a true leader is respected,

0:33:51 > 0:33:54so it's really a lack of leadership, James.

0:33:54 > 0:33:56- He respects you...- But... - Listen, listen.

0:33:56 > 0:34:00He respects you so little that he talks that way. That's not so good.

0:34:00 > 0:34:04Right, I absolutely agree, but this was at the beginning of the task.

0:34:04 > 0:34:07I hadn't done anything as the project manager to warrant such insubordination.

0:34:07 > 0:34:10- It seems like it's been building from task to task. - You shut me down first.

0:34:10 > 0:34:14In fairness, you lost for two reasons.

0:34:14 > 0:34:19The negative feedback centred around the bad dynamic of the team...

0:34:19 > 0:34:22- That's right.- ..which was detectable by the people judging you.

0:34:22 > 0:34:25Also, they felt that you were so concerned with the execution

0:34:25 > 0:34:28that you didn't actually learn the business.

0:34:28 > 0:34:31- You were so focused on the idea. - Exactly right.- Do you agree with it?

0:34:31 > 0:34:33I agree wholeheartedly.

0:34:33 > 0:34:35- Wade, do you agree with it? - I agree 110%.

0:34:35 > 0:34:37He's going home cos of that.

0:34:37 > 0:34:41- You never not ask the client what they want.- That's the worst thing.

0:34:41 > 0:34:42- They screwed up big-time.- Clearly.

0:34:42 > 0:34:44David, in fairness,

0:34:44 > 0:34:48I would fault you for the faulty dynamic as well.

0:34:48 > 0:34:51You roll your eyes a lot. You're incredibly insubordinate.

0:34:51 > 0:34:55I see it. I mean, we see it right here. Everything that anyone says that you disagree with,

0:34:55 > 0:34:58you're very openly emotional.

0:34:58 > 0:35:01Do you not feel like some of that criticism was levied at you?

0:35:01 > 0:35:04I take my responsibility.

0:35:04 > 0:35:07I believe that some of this contributed to our loss.

0:35:07 > 0:35:10It did. I'd be a liar if I said it didn't.

0:35:10 > 0:35:11So why would you do it?

0:35:11 > 0:35:15When I saw such a failure of direction,

0:35:15 > 0:35:19I thought if I stood back in the background and let it continue to happen

0:35:19 > 0:35:23without jumping in and saying, "we have to change direction,"

0:35:23 > 0:35:25I would be doing a disservice to my entire team.

0:35:25 > 0:35:27Why are you laughing, James?

0:35:27 > 0:35:30This is funny to me, coming from David,

0:35:30 > 0:35:33because, to me, David lacks focus and the perspective to understand

0:35:33 > 0:35:36what our priorities are and how best to achieve them.

0:35:36 > 0:35:39- You didn't give priorities, James. - Anand...

0:35:39 > 0:35:40- Well, I gave...- Hold it, James.

0:35:40 > 0:35:43- Guys, please stop.- Anand?- Yes, sir?

0:35:43 > 0:35:45You've been watching. You're very quiet.

0:35:45 > 0:35:48- What do you think?- You know, James was a poor leader through and through,

0:35:48 > 0:35:52and that's one of the reasons nobody at this table respects him.

0:35:52 > 0:35:55- Uh, David...- That's a pretty strong statement. Wow.

0:35:55 > 0:35:58- How do you respond to that? I mean, that's tough.- That's...

0:35:58 > 0:36:01Hey, Gene, you don't get tougher than that, right?

0:36:01 > 0:36:03No, you don't. That's tough.

0:36:03 > 0:36:06You know what? I learned after the last task that I need to take a step back

0:36:06 > 0:36:10and I need to have more respect for the people on my team, and that was something

0:36:10 > 0:36:14that I deliberately wanted to make clear to everyone.

0:36:14 > 0:36:18But how do you earn respect when you can't even respect the owner of the business?

0:36:18 > 0:36:20How do you earn respect from your team-mates then?

0:36:20 > 0:36:23All right, James...

0:36:23 > 0:36:27- I want you to bring two people back to the boardroom.- Sure.

0:36:27 > 0:36:29Who are they going to be?

0:36:32 > 0:36:34David and Wade.

0:36:34 > 0:36:35That's interesting.

0:36:35 > 0:36:37Give me a reason why, what I did.

0:36:37 > 0:36:38Why Wade?

0:36:38 > 0:36:42Because I think Wade's content to stay in the background,

0:36:42 > 0:36:46- and I think, as a result, his contributions are subpar.- OK.

0:36:46 > 0:36:50David, Wade, James, you stay here.

0:36:50 > 0:36:52Everyone else, go back to your suite.

0:36:52 > 0:36:54- Thank you. - ALL: Thank you, Mr Trump.

0:37:12 > 0:37:14Wade, why were you brought back in?

0:37:14 > 0:37:16I have no idea. You know, I stepped up.

0:37:16 > 0:37:19I was open and honest with him and told him how much I was a dog lover,

0:37:19 > 0:37:21how much I've grown up around dogs,

0:37:21 > 0:37:24and I brought some good ideas to the table.

0:37:24 > 0:37:28Dave helped execute those ideas. I worked it out and...

0:37:28 > 0:37:29You thought David was pretty good?

0:37:29 > 0:37:32You know, again, David is passionate. I respect passion.

0:37:32 > 0:37:35You just, as a manager and as a leader, have to know how to channel that passion.

0:37:35 > 0:37:39- So do you think David just had so little respect for the leader that he became disruptive?- Possibly.

0:37:39 > 0:37:42I had little respect for the leader, but I didn't become disruptive. I followed his direction

0:37:42 > 0:37:45and did what was asked of me and then some.

0:37:45 > 0:37:46James, nobody respects you.

0:37:46 > 0:37:48I really don't know what I've done to warrant that.

0:37:48 > 0:37:51What was your educational background, out of curiosity?

0:37:51 > 0:37:55- I went to Duke University, and then I went to Georgetown Law.- Hmm.

0:37:55 > 0:37:59- Great education.- To be honest, I'm used to dealing with people

0:37:59 > 0:38:02- of a completely different mindset. - That are more intelligent?

0:38:02 > 0:38:04That are more intelligent than David?

0:38:04 > 0:38:08I don't want to say that. People that work differently.

0:38:08 > 0:38:11Do you think that kind of air of elitism that you have puts off your team-mates?

0:38:11 > 0:38:15I mean, I think that's what it is, and I think that may reflect in their work toward you.

0:38:15 > 0:38:19If that's the case, then that's the sort of criticism that is tangible

0:38:19 > 0:38:24and that I can use going forward and really notice in me.

0:38:24 > 0:38:27- David, you do see him as an intelligent guy?- Sir, I do.

0:38:27 > 0:38:30I think his educational background is impressive.

0:38:30 > 0:38:33But his experience is not there.

0:38:33 > 0:38:36The thing that I bring to the table is the experience I have in life,

0:38:36 > 0:38:40- in business, in the military... - But what's your experience? You're unemployed.

0:38:40 > 0:38:42It's a bad experience, then, I guess.

0:38:42 > 0:38:46No, but that's not exactly something that I'm supposed to be thrilled about, right?

0:38:46 > 0:38:48- No, sir. - He went to two great schools.

0:38:48 > 0:38:49- He did.- He got great education. He's a smart guy.

0:38:49 > 0:38:52And in your case, you're a little down and out right now.

0:38:52 > 0:38:55I think you're not going to be down and out very long,

0:38:55 > 0:38:56- but you're down and out, right? - Yes, sir.

0:38:56 > 0:38:59So when you talk about experience, am I supposed to be impressed?

0:38:59 > 0:39:02Impressed with my sales experience,

0:39:02 > 0:39:04impressed with the time before the economy...

0:39:04 > 0:39:06And by the way, James,

0:39:06 > 0:39:09he was very, very successful prior to about a year ago.

0:39:09 > 0:39:13- I'm sure that's true. - He was killed by the economy,

0:39:13 > 0:39:15- as a lot of other people have been. - As we all were. Yeah.

0:39:15 > 0:39:19Wade, if you were me, who would you fire?

0:39:19 > 0:39:20Absolutely James.

0:39:20 > 0:39:22Wholeheartedly. Our team is better off.

0:39:22 > 0:39:25We can have a victory in the next task without James.

0:39:25 > 0:39:29Fire James, and I'll step up as a project manager to manage the next task,

0:39:29 > 0:39:32and I'm willing to show you how I can manage a David.

0:39:32 > 0:39:34James...

0:39:34 > 0:39:39I'm so disappointed in you in so many ways.

0:39:39 > 0:39:42David, you're a wiseass.

0:39:42 > 0:39:45You do, as Ivanka said, you do roll your eyes.

0:39:45 > 0:39:51But the fact is you're not the reason that you lost.

0:39:51 > 0:39:54You really lost because of your project manager.

0:39:54 > 0:39:57So, I have to say, James, you're fired.

0:40:02 > 0:40:04Go.

0:40:04 > 0:40:05- Thanks.- Thank you.

0:40:05 > 0:40:07Go.

0:40:13 > 0:40:15Don't let the door hit you in the ass.

0:40:15 > 0:40:17JAMES SCOFFS

0:40:26 > 0:40:29I really thought that was pretty obvious.

0:40:29 > 0:40:31- I think so as well.- I had no choice.

0:41:01 > 0:41:03I respect Mr Trump's decision.

0:41:03 > 0:41:06It was a tough loss,

0:41:06 > 0:41:09and despite what others may think of me and the job that I did,

0:41:09 > 0:41:11I'm walking away with my head held high.

0:41:13 > 0:41:16Rockport presents Next Steps...

0:41:16 > 0:41:17Since leaving Trump Tower,

0:41:17 > 0:41:19I went right back to work, which was terrific.

0:41:19 > 0:41:22I've started working at the New York Attorney General's Office.

0:41:22 > 0:41:24I'm working on some great cases,

0:41:24 > 0:41:26and it's great to be practising again.

0:41:26 > 0:41:28I couldn't do what I do at the Attorney General's Office

0:41:28 > 0:41:31had I not run a doggie daycare centre.