0:00:02 > 0:00:04I'm not impressed with any of you. This is a bloody shambles.
0:00:04 > 0:00:06You didn't follow the money.
0:00:06 > 0:00:08I've got two teams here and they're both rubbish.
0:00:08 > 0:00:09You're fired.
0:00:09 > 0:00:11You're fired.
0:00:11 > 0:00:12You're fired.
0:00:12 > 0:00:14CHEERING AND APPLAUSE
0:00:25 > 0:00:26Good evening!
0:00:26 > 0:00:29Good evening, and welcome to The Apprentice: You're Fired.
0:00:29 > 0:00:32I'm Rhod Gilbert. This week, the candidates organised tourist trips
0:00:32 > 0:00:36around Bruges - five fun-packed minutes on a Segway,
0:00:36 > 0:00:38four hours of walking, three sips of beer, two facts,
0:00:38 > 0:00:41and one hell of a challenge.
0:00:41 > 0:00:43Judging by the look on Karren's face,
0:00:43 > 0:00:45her blind date with a pillar went badly.
0:00:47 > 0:00:50LAUGHTER
0:00:51 > 0:00:54Here to help us figure out who were the captains of the ship
0:00:54 > 0:00:56and who should have walked the plank, please welcome tonight's
0:00:56 > 0:00:59Apprentice fans and guests, business guru
0:00:59 > 0:01:01Allyson Stewart-Allen, our very own Claude Littner,
0:01:01 > 0:01:03and comedian Nish Kumar.
0:01:03 > 0:01:04Welcome to You're Fired.
0:01:09 > 0:01:12Allyson, what do you make of it this week?
0:01:12 > 0:01:15I think the fact that it was in a foreign city makes
0:01:15 > 0:01:19it fascinating, it's full of opportunity - foreign food,
0:01:19 > 0:01:21foreign language.
0:01:21 > 0:01:24You have a great chance to do some engaging,
0:01:24 > 0:01:26- entertaining things.- Jolly good.
0:01:26 > 0:01:28Claude, you were there. Did you enjoy it?
0:01:29 > 0:01:31- Well... - LAUGHTER
0:01:31 > 0:01:34I lost quite a bit of weight with all that walking.
0:01:34 > 0:01:36So, it wasn't all bad.
0:01:36 > 0:01:38Nish, what did you make of it this week?
0:01:38 > 0:01:42Well, I love this task, but unfortunately, since Brexit,
0:01:42 > 0:01:45I found it a lot less funny to watch a group of British people
0:01:45 > 0:01:48go to continental Europe and struggle through a negotiation,
0:01:48 > 0:01:50with no facts whatsoever.
0:01:52 > 0:01:54He's gone for it!
0:01:55 > 0:01:58We'll be discussing this week's tourist task in more detail
0:01:58 > 0:02:00when we meet the sixth candidate to be fired.
0:02:00 > 0:02:02But first...
0:02:02 > 0:02:04BONG
0:02:04 > 0:02:08..in Apprentice News tonight: Bruges has long been a tourist mecca,
0:02:08 > 0:02:12so it's not easy to find new things to say to captivate visitors.
0:02:12 > 0:02:14But Harrison pulls it off.
0:02:14 > 0:02:16The way they've mixed in new buildings with the old
0:02:16 > 0:02:18is literally ingenious.
0:02:19 > 0:02:22We all know the architecture is ingenious, Harrison,
0:02:22 > 0:02:24but tell us a little bit about the culture, the people.
0:02:24 > 0:02:26If you look around, you can just see,
0:02:26 > 0:02:29there's people everywhere, literally.
0:02:30 > 0:02:34Elizabeth fundamentally misunderstands how eyes work.
0:02:34 > 0:02:37OK. Now, if I can't see your eyes, you can't see me.
0:02:40 > 0:02:43I think they could if they're behind you, Elizabeth.
0:02:43 > 0:02:47Anisa is surprised to learn that Claude rents out his attic.
0:02:47 > 0:02:48Oh.
0:02:48 > 0:02:51It's home to seven Benedictine nuns.
0:02:55 > 0:02:57And that's tonight's Apprentice News.
0:03:02 > 0:03:05So, after guiding her team to a Brugeing defeat,
0:03:05 > 0:03:09Lord Sugar decided it was time for Sarah Jayne to say vaarwel!
0:03:10 > 0:03:12Sarah Jayne...
0:03:12 > 0:03:14I've been wondering what you do...
0:03:14 > 0:03:17and now I know what you do.
0:03:17 > 0:03:22It seemed to me that you moved yourself over to a convenient place,
0:03:22 > 0:03:25and I think you've been in a convenient place for
0:03:25 > 0:03:29the last six weeks, and for that reason, Sarah Jayne,
0:03:29 > 0:03:30you're fired.
0:03:30 > 0:03:32OK. Thank you for the opportunity.
0:03:41 > 0:03:43Please welcome Sarah Jayne Clark!
0:03:55 > 0:03:58Welcome home from Bruges. How are you feeling now?
0:03:58 > 0:04:02- Erm, yeah, all right. Obviously just been fired.- Yeah.- Not the best.
0:04:02 > 0:04:05You know, I did want to go further on in the process,
0:04:05 > 0:04:06I was in it to win it.
0:04:06 > 0:04:09But I do feel like I was getting some signs that
0:04:09 > 0:04:11I wasn't the right one.
0:04:11 > 0:04:13So, I was better to go off then than just cruise through
0:04:13 > 0:04:14a few more weeks.
0:04:14 > 0:04:17Signs like Karren saying, "With you there's no fireworks..."
0:04:17 > 0:04:20- "No fireworks, no disasters." - "No fireworks, no disasters."
0:04:20 > 0:04:22- Engrained in my brain, yeah. - What do you think she meant by that?
0:04:22 > 0:04:25Well, I took it that she said I was mediocre, you know, I don't really
0:04:25 > 0:04:28- do much, and therefore...- Aw.
0:04:28 > 0:04:29- AUDIENCE:- Aww!
0:04:29 > 0:04:30You bastards!
0:04:33 > 0:04:36It wasn't even you, Claude, it wasn't even you!
0:04:41 > 0:04:44Lord Sugar said you'd been in a "convenient place for six weeks."
0:04:44 > 0:04:47Yes. I was going to ask him what he meant, but I thought it wasn't
0:04:47 > 0:04:49the right time, obviously cos he just fired me!
0:04:50 > 0:04:54You know, I did contribute a lot throughout the past six weeks,
0:04:54 > 0:04:56whether that be getting my head down and doing what the PM said,
0:04:56 > 0:04:58or whether that be standing up for myself,
0:04:58 > 0:05:01or whether that be, you know, putting myself forward as PM.
0:05:01 > 0:05:04- Allyson, Sarah Jayne was in there with Andrew and Charles.- Yep.
0:05:04 > 0:05:06Did you think they were all going to go?
0:05:06 > 0:05:09Well, it was a tough decision, in a lot of ways, because
0:05:09 > 0:05:14Charles seemed to step up and get in there and support Anisa,
0:05:14 > 0:05:16and that didn't quite work.
0:05:16 > 0:05:19- I think Andrew, clearly, was there for the beer...- Yeah.
0:05:19 > 0:05:23..that was very obvious. And I think, overall, the challenge
0:05:23 > 0:05:26was trying to put something together that was really directly
0:05:26 > 0:05:29about the guests or the tourists.
0:05:29 > 0:05:31I'm not sure that totally happened in this situation.
0:05:31 > 0:05:32No, it didn't, did it?
0:05:32 > 0:05:36Claude, you've been keeping an eye on the teams, a close eye.
0:05:36 > 0:05:38What could Sarah Jayne have done differently on this specific task?
0:05:38 > 0:05:41Well, I think there's a lot she should have done differently.
0:05:41 > 0:05:45I think that she - and I do agree with what Alan Sugar said -
0:05:45 > 0:05:49in this particular task, especially, I think you did find it convenient
0:05:49 > 0:05:52to be in the planning team and put a lot of the responsibility
0:05:52 > 0:05:56onto Anisa, and then switch teams, to a team where actually they
0:05:56 > 0:05:58were quite well placed anyway, with some strong sellers
0:05:58 > 0:06:00and strong negotiators, Michaela and Jade.
0:06:00 > 0:06:03And so, I think, from his point of view, it looked as though
0:06:03 > 0:06:05- you've kind of... - Jumped ship, basically.
0:06:05 > 0:06:06I think that's right.
0:06:06 > 0:06:08- Nish, just generally, I know you a bit.- Yeah.
0:06:08 > 0:06:11I assume that you'd be all fireworks, all disasters...
0:06:11 > 0:06:14- Yeah, yeah, that's pretty much my... - ..if you were in this process.
0:06:14 > 0:06:16That was my Tinder profile for a while, Rhod.
0:06:18 > 0:06:21Yeah, I don't really understand why the phrase "no disasters"
0:06:21 > 0:06:25is a bad thing. I always thought that disasters were something
0:06:25 > 0:06:27that you'd want to avoid at all costs.
0:06:27 > 0:06:30But also, I feel like Charles maybe got away with one,
0:06:30 > 0:06:33and I feel like he might have been more in the firing line.
0:06:33 > 0:06:36But then, I can't tell whether that's because of what he did
0:06:36 > 0:06:40on the task or that his glasses and haircut combo make him look
0:06:40 > 0:06:41like a Bond villain's henchman.
0:06:43 > 0:06:46Well, Sarah Jayne and the others got a return ferry to Bruges,
0:06:46 > 0:06:49but the booze cruise her team had promised turned into a dry dock
0:06:49 > 0:06:51and she sailed straight out of the process.
0:06:51 > 0:06:53Let's see where it all went wrong.
0:06:53 > 0:06:56Sarah Jayne, you say here, "I get things done."
0:06:56 > 0:06:57Yeah, do you want me to explain that one?
0:06:57 > 0:07:00I'd like you to actually implement it on the task.
0:07:00 > 0:07:02Anisa, I think you'd be great at leading the tour.
0:07:02 > 0:07:03Argh!
0:07:03 > 0:07:05I think I've got my stories mixed up.
0:07:05 > 0:07:08And then, Charles, if you could do the logistics.
0:07:08 > 0:07:10We're just on the other side of the lake I want to be on.
0:07:10 > 0:07:12- Brilliant.- It's absolutely fine. - Fantastic.
0:07:12 > 0:07:14We're still parallel to where I want to be.
0:07:14 > 0:07:16What I'm going to do, I'm going to swap with you.
0:07:16 > 0:07:18- Me and you?- Yeah. I think you'd be amazing at the beer tasting.
0:07:18 > 0:07:21This is Bourgogne des Flandres.
0:07:21 > 0:07:24I don't imagine it would take many to get you drunk on these either.
0:07:24 > 0:07:25So if we could go with 50.
0:07:25 > 0:07:29- All right.- So, can I suggest as well, maybe we could negotiate
0:07:29 > 0:07:32- getting some bottles for them to take with them?- Yeah, definitely.
0:07:32 > 0:07:35I don't think Sarah's confident in ever making decisions, really,
0:07:35 > 0:07:36by her herself.
0:07:36 > 0:07:39You appointed yourself project manager cos you wanted
0:07:39 > 0:07:41to prove yourself to me.
0:07:41 > 0:07:43You have not proved yourself to me.
0:07:43 > 0:07:45- Oof.- Sad.
0:07:45 > 0:07:47Project manager, didn't prove yourself to him.
0:07:47 > 0:07:50Well, yeah. I mean, as soon as I knew that we had lost,
0:07:50 > 0:07:53I knew I was a goner, basically.
0:07:53 > 0:07:55You know, because I'd had the warnings, I tried to
0:07:55 > 0:07:58prove myself. Obviously I didn't prove myself.
0:07:58 > 0:08:01But I didn't do anything majorly wrong, I didn't think.
0:08:01 > 0:08:03- Do you?- Um...
0:08:04 > 0:08:05Claude?!
0:08:06 > 0:08:08You're on your own!
0:08:08 > 0:08:12I wasn't there. You said your game plan as project manager, though,
0:08:12 > 0:08:15- was to assign the right people to the right roles.- Yes.
0:08:15 > 0:08:18I mean, looking at that, watching that back there, you think,
0:08:18 > 0:08:20was Andrew the right person to go on the beer trip?
0:08:20 > 0:08:23Was Anisa the right person to take on all the facts?
0:08:23 > 0:08:26So, when we was altogether in the group initially and I set
0:08:26 > 0:08:28Charles and Anisa to be on that team, nothing really came up
0:08:28 > 0:08:31in terms of, "Oh, no, no, no, I need to be on the negotiation
0:08:31 > 0:08:33"or sales team." It was, "OK."
0:08:33 > 0:08:35And then once we got in the room, she started to say,
0:08:35 > 0:08:37"No, no, no, I can't do this."
0:08:37 > 0:08:41So then, it was either, "No, you can," give her a bit of confidence,
0:08:41 > 0:08:43"You can do it, don't worry, and Charles will be there to help,"
0:08:43 > 0:08:46or give Charles it. But I don't think that would have been
0:08:46 > 0:08:47the right decision either.
0:08:47 > 0:08:50Well, the thing is, the key of the problem is where you put
0:08:50 > 0:08:52yourself, and I think that - and this would have saved you -
0:08:52 > 0:08:55you should have said, "OK, Anisa, I see your problem, I'll do it."
0:08:55 > 0:08:58And then at least you've positioned yourself where you're doing
0:08:58 > 0:09:01something and saving, you know, the embarrassment of someone else.
0:09:01 > 0:09:03But actually to say, "No, no, you do it and you'll get a bit of help
0:09:03 > 0:09:06"from Charles, and then I'm off out of here,"
0:09:06 > 0:09:08that actually abandoned your team. So, whatever you did from that
0:09:08 > 0:09:11- point on, I think you were at risk.- Yeah.
0:09:11 > 0:09:14Yeah. So, one of the things that businesses find themselves in
0:09:14 > 0:09:18all the time, and your team is a kind of microcosm of a
0:09:18 > 0:09:23bigger business in some ways, is you have to change in the moment,
0:09:23 > 0:09:26and it could be that someone like Anisa or another team member
0:09:26 > 0:09:30just doesn't want to do the task or can't do it for whatever reason,
0:09:30 > 0:09:34and you might have to change your game plan on very short notice.
0:09:34 > 0:09:36But it sometimes saves the day.
0:09:36 > 0:09:40Nish, how would you have spiced up a tour of Bruges?
0:09:40 > 0:09:42One fact would have been helpful.
0:09:43 > 0:09:48Like, that whole tour was one massive Wikipedia entry,
0:09:48 > 0:09:50that would have just had "citation needed" written in
0:09:50 > 0:09:5350-point font at the end of it.
0:09:53 > 0:09:56Well, both guided tour sub-teams struggled to show their punters
0:09:56 > 0:09:59around Bruges, and as this piece of unseen footage shows,
0:09:59 > 0:10:03it could have been a lot, lot worse if Michaela had been in charge.
0:10:09 > 0:10:10I've never been to Bruges.
0:10:10 > 0:10:13I don't know if they speak in Berlin language.
0:10:13 > 0:10:15Is it Berlin?
0:10:15 > 0:10:16It's not, is it?
0:10:16 > 0:10:18Is it in Berlin, Bruges?
0:10:24 > 0:10:27Well, Nish, you speak Berlin language, presumably?
0:10:27 > 0:10:29Yeah, I'm fluent in Berlinese, Rhod.
0:10:29 > 0:10:31Good Berlin to you, and good Berlin to all of you.
0:10:33 > 0:10:36Fair play, they went for an historic tour of Bruges.
0:10:36 > 0:10:38Bruges, historic city, nothing wrong with that.
0:10:38 > 0:10:41But in your expert opinion, Claude, is it best if you do that
0:10:41 > 0:10:43to then know something of the history of Bruges?
0:10:43 > 0:10:47It is helpful, yes, that's right. And also, helpful to know
0:10:47 > 0:10:50a little bit about the geography so you can actually get to the place
0:10:50 > 0:10:52you're trying to get to. Always quite helpful.
0:10:54 > 0:10:57Anisa, Charles and Andrew struggled to give out many facts
0:10:57 > 0:11:00on the horse and cart tour, as it zipped around Bruges in silence.
0:11:00 > 0:11:03And they might have got away with it if it hadn't been
0:11:03 > 0:11:04for that pesky Karren.
0:11:04 > 0:11:08Here she is, chipping in helpfully from the back.
0:11:08 > 0:11:11If you're giving out any information, I can't hear it.
0:11:11 > 0:11:13- We can't hear it in the back. - We aren't just yet, so...
0:11:13 > 0:11:15You're not giving out any information?
0:11:15 > 0:11:18No, no, no, trying to find the next point of interest.
0:11:21 > 0:11:23I mean, by that point, even the horse was thinking,
0:11:23 > 0:11:25"Christ, somebody say something."
0:11:27 > 0:11:30- Let's talk a little bit about the overpromising...- Yes.
0:11:30 > 0:11:32..and Andrew on the beer.
0:11:32 > 0:11:35On the ferry, he did sound like he was selling a stag do.
0:11:35 > 0:11:38To be fair to him. You know, "We're going to get you off your nut."
0:11:38 > 0:11:41The language he was using, "We'll get you off your nut,
0:11:41 > 0:11:43- "we'll get you a proper skinful, we'll see you all right."- I know.
0:11:43 > 0:11:46"Don't worry if you get so pissed that you forget your own name,
0:11:46 > 0:11:48"we'll write it on your hat!"
0:11:48 > 0:11:50- It was...- I think it's cos he's Northern, that's his way
0:11:50 > 0:11:53- that he speaks.- Yeah. - Yeah, obviously that's why
0:11:53 > 0:11:56I brought him back into the boardroom because he was
0:11:56 > 0:11:59an overpromise, basically, and obviously we under-delivered,
0:11:59 > 0:12:02cos we were never going to be able to provide all of that.
0:12:02 > 0:12:05But even so, I don't think that the downfall of the whole task.
0:12:05 > 0:12:08- You don't think that was the main thing?- No. It was obviously
0:12:08 > 0:12:11getting lost and not providing a tour, on a tour, so...
0:12:13 > 0:12:16Would you have gone on that booze cruise, the booze cruise of Bruges,
0:12:16 > 0:12:18that Andrew was selling on the ferry?
0:12:18 > 0:12:21It did look like he was a Victorian Club 18-30 rep,
0:12:21 > 0:12:24cos he kept going round, going, "We're going to get so drunk
0:12:24 > 0:12:26"and then we're going to get a horse and cart home.
0:12:26 > 0:12:28"It's going to be epic!"
0:12:29 > 0:12:32I loved the moment in the beer tasting where the beer finally
0:12:32 > 0:12:35came out, and it obviously wasn't as much as Andrew had been promised,
0:12:35 > 0:12:38it wasn't quite the "skinful," and then Andrew was trying to
0:12:38 > 0:12:41kind of backtrack, going, "I bet it wouldn't take many of these
0:12:41 > 0:12:42"to get you drunk!"
0:12:42 > 0:12:45Like, I think it would, mate. I think it would have to be
0:12:45 > 0:12:50quite a few. Allyson, his enthusiasm and energy, it sold tickets,
0:12:50 > 0:12:53but it probably accounted for some of the refunds as well.
0:12:53 > 0:12:56What's the balance between hyping something up, selling,
0:12:56 > 0:13:00making it attractive and then managing people's expectations?
0:13:00 > 0:13:03Well, it's critical. So, if you overpromise and under-deliver,
0:13:03 > 0:13:06you're going to very much disappoint people.
0:13:06 > 0:13:08So, actually, the goal is to do just the opposite and actually
0:13:08 > 0:13:11underpromise and over-deliver, and people think,
0:13:11 > 0:13:14"Oh, wow, what a fantastic tour that was, we did all these
0:13:14 > 0:13:17"great things, we had the surprise that they didn't even
0:13:17 > 0:13:21"tell us about." So, building in things that are unexpected
0:13:21 > 0:13:23- is the key.- Yeah.
0:13:23 > 0:13:25I think the reason there weren't more refunds is because
0:13:25 > 0:13:27people were just so exhausted.
0:13:28 > 0:13:30They just wanted to go to bed.
0:13:30 > 0:13:32- They were too tired to ask for a refund.- Too tired, yes.
0:13:32 > 0:13:35"I can't be arsed. You've broken me!"
0:13:36 > 0:13:39Let's talk about the return trip of the souvenirs very quickly.
0:13:39 > 0:13:41You guys went for key rings, didn't sell them all,
0:13:41 > 0:13:44- the other guys went for bags and things.- Yeah.
0:13:44 > 0:13:47- Was that a better choice? - Yes, in a word!
0:13:48 > 0:13:51The whole feeling of it was to be premium,
0:13:51 > 0:13:54to be upmarket, to be something you could get from us you can't get
0:13:54 > 0:13:55from somebody else.
0:13:55 > 0:13:59And I'm sorry to say that you could get a key ring pretty much anywhere.
0:13:59 > 0:14:02So, you want to do something that matches the experience,
0:14:02 > 0:14:06and the experience was meant to be unique and different,
0:14:06 > 0:14:09and, therefore, the souvenirs should also have matched that.
0:14:09 > 0:14:12I would add also that I think if you're providing a range,
0:14:12 > 0:14:14that has a lot more chance of selling
0:14:14 > 0:14:17than just a key ring, because here I am, I'm offering you a key ring.
0:14:17 > 0:14:20"Have you got anything else?" No, it's a key ring, that's it.
0:14:20 > 0:14:24Whereas I think the other group did offer a little range of products
0:14:24 > 0:14:26so if you didn't want one, you could have the other
0:14:26 > 0:14:28and perhaps something, as you were saying, a bit more upmarket.
0:14:28 > 0:14:31OK, I'll have to defend myself here because...
0:14:31 > 0:14:34It'll be the first time you've done it, actually, so...
0:14:34 > 0:14:36AUDIENCE: Oooooh!
0:14:38 > 0:14:40Fight! Fight! Fight!
0:14:41 > 0:14:43When you go on holiday, you basically...
0:14:43 > 0:14:44and you buy your souvenir,
0:14:44 > 0:14:47I was thinking about something that's an impulse buy.
0:14:47 > 0:14:50You don't want to be spending more than £10, it's something
0:14:50 > 0:14:54they'd have the cash in their pocket to be able to basically hand over.
0:14:54 > 0:14:56And what I was going in thinking is,
0:14:56 > 0:14:59if I was on this cruise ship, what would I buy?
0:14:59 > 0:15:03And yeah, I still stand by that.
0:15:03 > 0:15:05One-all.
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0:16:02 > 0:16:05What are you writing in that book, Claude, that mystery book?
0:16:05 > 0:16:07No-one must know.
0:16:07 > 0:16:11- Oh, my God! - Let's have a look, shall we?
0:16:13 > 0:16:15First thing I found.
0:16:15 > 0:16:18- What task was that on? - All of them.- All of them!
0:16:18 > 0:16:20I've highlighted a few bits I enjoyed. Look at that!
0:16:20 > 0:16:23That must have been a quiet day there. Look at that one.
0:16:23 > 0:16:25My Summer Holiday by Claude Littner.
0:16:25 > 0:16:27Claude's expression checklist.
0:16:31 > 0:16:33Sorry, look happy? There's not one there.
0:16:33 > 0:16:36You haven't ticked that one, admittedly.
0:16:36 > 0:16:38Ladies and gentlemen, it's Claude's notebook!
0:16:43 > 0:16:44Let's talk about some of the others.
0:16:44 > 0:16:48Elizabeth, of course, project managed the other team.
0:16:48 > 0:16:51As a tour guide, she was a sort of cross between a headmistress
0:16:51 > 0:16:54and Vladimir Putin, I thought.
0:16:54 > 0:16:56Yeah, she's...
0:16:56 > 0:16:59Yeah, I think her personality shone in that task.
0:17:01 > 0:17:04No, she is just very... she's very direct, very strict.
0:17:04 > 0:17:06I think this is why we didn't get on,
0:17:06 > 0:17:08because we are very different characters.
0:17:08 > 0:17:10And we rubbed each other up the wrong way, basically.
0:17:10 > 0:17:14- But she won so she's obviously done something right.- Yes.
0:17:14 > 0:17:17Claude, you were following Elizabeth on this particular task.
0:17:17 > 0:17:21Yeah. She's unbelievably annoying and irritating.
0:17:29 > 0:17:30Um...
0:17:30 > 0:17:32- However... - Ladies and gentlemen, Elizabeth!
0:17:34 > 0:17:39I was about to say, the big shock of today is how nice Claude is,
0:17:39 > 0:17:41and I felt that the whole day and then you bust that out
0:17:41 > 0:17:43and I'm like, "He's still Claude!"
0:17:44 > 0:17:49- She's unbelievably irritating and annoying, however...- Ah!- OK?
0:17:49 > 0:17:52The thing is that she is very focused on the task.
0:17:52 > 0:17:53She'll do the painting, decorating,
0:17:53 > 0:17:55the measuring, you can't forget that.
0:17:55 > 0:17:58Basically, she is a doer.
0:17:58 > 0:18:01So I think in life and in management, you may meet
0:18:01 > 0:18:05a lot of people who talk the talk but she actually does the work.
0:18:05 > 0:18:08So I actually do respect her for the fact that she gets on to do it.
0:18:08 > 0:18:12That tour, I mean, generally what I like on a tour is people
0:18:12 > 0:18:14walking me around and showing me things.
0:18:14 > 0:18:16What I don't like on a tour
0:18:16 > 0:18:19is someone standing there going, "We need to finish on time! On time!
0:18:19 > 0:18:23"It has to be on time!" You go, oh, this is not fun.
0:18:23 > 0:18:26It's funny you say that, Nish.
0:18:26 > 0:18:30Because Elizabeth may have Sergeant Majored Team Graphene
0:18:30 > 0:18:32to a successful campaign victory this week,
0:18:32 > 0:18:36but she brought all the fun of the Boot Camp to her whistle-stop tour.
0:18:43 > 0:18:47We've got to have these people out of the door by quarter past.
0:18:47 > 0:18:51Guys, come on. Quick as we can now. We need to walk not dawdle.
0:18:51 > 0:18:53Turn them round, get them to the chocolate shop.
0:18:53 > 0:18:54We're herding cats at the minute.
0:18:56 > 0:18:59OK, now, if I can't see your eyes, you can't see me.
0:18:59 > 0:19:01I need to talk to you.
0:19:01 > 0:19:05- THEY ALL TALK EXCITEDLY - Guys! Seriously, shush!
0:19:07 > 0:19:10OK, everybody. Shall we make a move?
0:19:10 > 0:19:14Are we all here? Everybody together? Fantastic.
0:19:14 > 0:19:17Tally ho, onwards and upwards.
0:19:17 > 0:19:19To infinity and beyond!
0:19:24 > 0:19:28Allyson, what did you make of Elizabeth's project managing skills?
0:19:28 > 0:19:31She was pretty dictatorial.
0:19:31 > 0:19:34I think when you run a team successfully,
0:19:34 > 0:19:37you consult them, you find out who's good at what.
0:19:37 > 0:19:42You allocate the skills based on them also agreeing.
0:19:42 > 0:19:45And I thought it was really very unilateral.
0:19:45 > 0:19:52So I think she could do with being a bit more...listening, pausing,
0:19:52 > 0:19:56reflecting on who's good at what, and allocating people to the role
0:19:56 > 0:20:00that way rather than being really adhering relentlessly to a plan.
0:20:00 > 0:20:04Yeah. Claude, what did you make of Charles this week?
0:20:04 > 0:20:06Well, I think Charles, we've seen it early on,
0:20:06 > 0:20:09is that he can never admit that he's made a mistake
0:20:09 > 0:20:13and this is just another example of him, it's his version of the truth.
0:20:13 > 0:20:15After a while, you think, maybe he's right,
0:20:15 > 0:20:18then you realise, no, he's actually wrong but he just won't admit it.
0:20:18 > 0:20:21- And that's a feature of his character, I think.- Yeah.
0:20:21 > 0:20:25I thought he was trying his best to relieve the pain
0:20:25 > 0:20:29that Anisa was feeling by not knowing facts.
0:20:29 > 0:20:33- Yeah, he's...- Is he trying to relieve it by also not knowing them?
0:20:33 > 0:20:35To make her feel better?
0:20:35 > 0:20:38I think he was, I think he truly was trying to make her feel better
0:20:38 > 0:20:42and I thought he was really aware that the people that paid
0:20:42 > 0:20:46to go on the tour weren't getting what they thought they were getting.
0:20:46 > 0:20:49And was trying his best to give them something.
0:20:49 > 0:20:51Nish, should alarm bells have rung
0:20:51 > 0:20:54when Charles got the biro out to measure walking differences?
0:20:54 > 0:20:56I mean, we've all done that kind of thing
0:20:56 > 0:20:57but it was the specificness of it.
0:20:57 > 0:21:00- "That looks like a 12-minute walk." - Yeah!
0:21:00 > 0:21:04The problem with Charles is that he does everything with such confidence
0:21:04 > 0:21:06that when he did that, there was a part of me that was, like,
0:21:06 > 0:21:07"Does he have a system?
0:21:07 > 0:21:11"Does he know what biros correspond to in time?"
0:21:12 > 0:21:14There's one point in the show where he said,
0:21:14 > 0:21:18"We've literally walked in a square, that was my intention."
0:21:19 > 0:21:22I thought his refusal to admit he was lost was wonderful.
0:21:22 > 0:21:23The number of different euphemisms.
0:21:23 > 0:21:25"We're not lost, I just don't know where we are."
0:21:25 > 0:21:30"We're not lost, we're just powering to somewhere I thought we weren't going to be in the first place."
0:21:30 > 0:21:32"We're not lost, we're just not as found as I'd like to be."
0:21:34 > 0:21:37Another week, another task, another jiggle of the teams
0:21:37 > 0:21:41and another failed attempt by Charles to become project manager.
0:21:41 > 0:21:45Meet Charles. He's just your everyday Apprentice candidate.
0:21:45 > 0:21:47There's just one thing that he wants.
0:21:47 > 0:21:49I'd also like to throw my hat in the ring.
0:21:49 > 0:21:53I'll state myself forward as well, I've got leadership skills.
0:21:53 > 0:21:55MUSIC: Kiss Me by Sixpence None The Richer
0:21:59 > 0:22:02Michaela, I'm going to make you the project manager of this team.
0:22:02 > 0:22:06- I'm going to back Sarah, Sarah Jayne.- Brilliant.
0:22:06 > 0:22:08- Danny.- Yes.- Good.
0:22:08 > 0:22:10Personally, I'm erring on the side of Sajan.
0:22:10 > 0:22:11I'm happy with Sajan.
0:22:11 > 0:22:15- Charles Burns is... - Always the bridesmaid.
0:00:00 > 0:00:00Oh!
0:22:22 > 0:22:26'Arrison! Allyson, are you a fan of 'Arrison?
0:22:26 > 0:22:29He was quite notable in this task, I thought,
0:22:29 > 0:22:31with his ingenious comments.
0:22:31 > 0:22:35Yes, and the blending of new and old architecture in Bruges.
0:22:35 > 0:22:37Literally ingenious.
0:22:37 > 0:22:41But, you know, he's survived pretty well over these last several weeks.
0:22:41 > 0:22:45And I'm not... I think...he's a diplomat.
0:22:45 > 0:22:49If you watch how he works and mobilises other people,
0:22:49 > 0:22:53I suspect he's got staying power in this process, actually.
0:22:53 > 0:22:55Claude, you've been with the Harrison.
0:22:55 > 0:22:59I think he's a very likeable guy, I think he is, he's friendly
0:22:59 > 0:23:02with everyone, he doesn't seem to rub anybody up the wrong way.
0:23:02 > 0:23:05Generally I think he's been good for the process.
0:23:05 > 0:23:08Well, Sarah Jayne, unfortunately Lord Sugar won't be investing in you
0:23:08 > 0:23:11but he does have this advice for your future.
0:23:13 > 0:23:17Sarah Jayne started her own fashion shops, very entrepreneurial.
0:23:17 > 0:23:21And that's what I like about her, her entrepreneurial spirit.
0:23:21 > 0:23:23But she was project manager on this task.
0:23:23 > 0:23:25She put herself in the wrong team.
0:23:25 > 0:23:27She should have gone on the tour
0:23:27 > 0:23:29and made sure that her clients were well looked after.
0:23:29 > 0:23:32After all, that's where the money was.
0:23:32 > 0:23:34Sarah Jayne will do quite well in the future.
0:23:34 > 0:23:37She needs to put the customer first, obviously.
0:23:37 > 0:23:41I hope she picked that up from this exercise in Bruges.
0:23:41 > 0:23:42But she's very entrepreneurial
0:23:42 > 0:23:46and I'm sure that she'll do quite well in the fashion industry.
0:23:49 > 0:23:50Very entrepreneurial.
0:23:50 > 0:23:52Yeah, that was a lot nicer than I thought it was going to be.
0:23:52 > 0:23:54- Oh, was it?- Yeah!
0:23:54 > 0:23:56What was or is your business plan?
0:23:56 > 0:24:00I was basically just to expand my current business and take it online
0:24:00 > 0:24:01- and grow it.- OK.
0:24:01 > 0:24:03Well, Lord Sugar made his decision,
0:24:03 > 0:24:07but does our panel feel it was the right one? Allyson.
0:24:07 > 0:24:10I do think he made the right decision because I think
0:24:10 > 0:24:12there could have been even more value
0:24:12 > 0:24:15built into what was promised to the guests.
0:24:15 > 0:24:19- I think there was scope to make more money.- Claude?
0:24:19 > 0:24:21I think it was a close-run thing, actually,
0:24:21 > 0:24:24because I think the others in the boardroom
0:24:24 > 0:24:26disgraced themselves as well.
0:24:26 > 0:24:28- But unfortunately you got caught. - OK.- Nish?
0:24:28 > 0:24:32On the basis of the way that you allocated your team,
0:24:32 > 0:24:35I think possibly right to fire you on this occasion.
0:24:35 > 0:24:38I do think Charles is incredibly lucky given that he thinks
0:24:38 > 0:24:39he can measure time with a pen.
0:24:41 > 0:24:44It's time to find out what the audience thinks.
0:24:44 > 0:24:47If you agree with Lord Sugar, hold up fired,
0:24:47 > 0:24:50if you disagree, then hold up hired now, please.
0:24:53 > 0:24:55Oh, it's close. It's very close.
0:24:55 > 0:24:57- What do you think, Sarah Jayne? - Hired.
0:24:57 > 0:24:59Oh, OK.
0:24:59 > 0:25:03- Sarah Jayne, I can confirm it is hired!- Yeah!
0:25:03 > 0:25:07- Thank you.- Well, well, well.
0:25:07 > 0:25:08There you go.
0:25:10 > 0:25:15- Well, what the audience says doesn't really matter, unfortunately.- No.
0:25:15 > 0:25:18- But you do know nobody leaves here empty-handed.- Oh, yeah.
0:25:18 > 0:25:21So we have got you, I'm not joking, you're going to get off your nut.
0:25:21 > 0:25:23OK!
0:25:23 > 0:25:26Honestly, you're going to have to have a hat on with your name on it
0:25:26 > 0:25:28- because you won't remember it once you've had this lot.- OK.
0:25:28 > 0:25:31- Are you ready to get off your nut? - Yes.
0:25:31 > 0:25:35With my very special You're Fired tasting session.
0:25:35 > 0:25:38There you go. Those are yours.
0:25:42 > 0:25:44Don't drink it now, for God's sake!
0:25:44 > 0:25:50- Luckily, Michaela also managed to get you a little...- A bit of extra.
0:25:50 > 0:25:53A little extra to take away. Look at that.
0:25:53 > 0:25:55These are all individual beers.
0:25:55 > 0:25:57Charlesberg, anyone?
0:26:06 > 0:26:10We've got a drop of Elizabeth's Mad Dash. If you're in the mood.
0:26:16 > 0:26:19Oh, my favourite. Karren's Very Bitter Ale.
0:26:24 > 0:26:25That's yours to keep.
0:26:25 > 0:26:28Sarah Jayne, thanks for being a great sport, we hope you enjoyed it.
0:26:28 > 0:26:30Let's have a look at your highlights.
0:26:30 > 0:26:33I get two minutes to shine. Let's go for that, we haven't got time.
0:26:33 > 0:26:36- Go, go, go, go.- I adore Sarah Jayne.
0:26:36 > 0:26:38She's just such a cool character.
0:26:38 > 0:26:42- And we really, really get along in the house.- That's amazing.
0:26:42 > 0:26:46Drinks-wise, champagne, wine, beer. Brilliant, thanks very much.
0:26:46 > 0:26:48It's lovely to have Sarah Jayne around,
0:26:48 > 0:26:51she's just a friendly, calm face at the end of the day.
0:26:51 > 0:26:54Sometimes a little eyeball roll or something,
0:26:54 > 0:26:57- she'll let you know that she's seeing the madness.- What is it?
0:26:57 > 0:27:00Stop eating the product!
0:27:00 > 0:27:03One thing that I really appreciate about Sarah Jayne is that
0:27:03 > 0:27:04she's really true to herself.
0:27:04 > 0:27:08Couldn't have been project manager to a better group of people.
0:27:08 > 0:27:09Thank you for all your help.
0:27:09 > 0:27:12Ladies and gentlemen, Sarah Jayne Clark!
0:27:12 > 0:27:14CHEERING AND APPLAUSE
0:27:15 > 0:27:18And also please thank tonight's Apprentice fans and guests,
0:27:18 > 0:27:21Allyson Stewart-Allen, Claude Littner and Nish Kumar.
0:27:21 > 0:27:23CHEERING AND APPLAUSE
0:27:23 > 0:27:27Next week sees our candidates given a brand-new car
0:27:27 > 0:27:29and tasked with bringing it to market.
0:27:29 > 0:27:32Who will be in pole position and whose wheels will fall off?
0:27:32 > 0:27:35I'm giving each of the teams a brand-new car
0:27:35 > 0:27:39and what you have to do is come up with a campaign to launch it.
0:27:39 > 0:27:41# It's greased lightning! #
0:27:41 > 0:27:44- Action.- Smile! - Yeah, I'm waiting for him...
0:27:44 > 0:27:46I know I'm handsy but that's handsy.
0:27:46 > 0:27:49I'm not being argumentative, I feel like you are, let's move on.
0:27:49 > 0:27:51Stop, cut it there and then just go to boom, boom.
0:27:51 > 0:27:54What you want me to do is just be a guy in a passenger seat?
0:27:54 > 0:27:56Oh, my good God!
0:27:59 > 0:28:02We're actually in a medieval setting.
0:28:02 > 0:28:05I thought this was going to be Jason Statham kind of stuff and it isn't.
0:28:05 > 0:28:08- You need to say action or else I'm not coming.- Whoa, whoa!
0:28:08 > 0:28:12- Take two.- Get out of the way, get out of the way!
0:28:12 > 0:28:13That's exactly what I just said.
0:28:13 > 0:28:16That's my main concern at the moment, chickens.
0:28:17 > 0:28:19Cut! Great job, thanks so much.
0:28:20 > 0:28:24Join me next Wednesday at 10pm for more You're Fired. Goodnight.