0:00:02 > 0:00:04£250,000.
0:00:04 > 0:00:09It's an acorn which we want grown into a great oak tree.
0:00:09 > 0:00:13Lord Sugar's on the hunt for a brand-new business partner.
0:00:13 > 0:00:17If you think this process is tough, it's just got a whole lot tougher.
0:00:17 > 0:00:21Over the next 12 weeks, you are out of your comfort zone.
0:00:21 > 0:00:27Ready to fight for his funding, 18 inspiring entrepreneurs.
0:00:27 > 0:00:30Supply and demand, that's what this is about.
0:00:30 > 0:00:34I'm demanding the answers, you better bloody well supply them.
0:00:34 > 0:00:39On the table, a quarter million pound investment.
0:00:39 > 0:00:44And a 50/50 partnership with Britain's toughest backer.
0:00:44 > 0:00:47You haven't used any of your skills, any of your knowledge.
0:00:47 > 0:00:51Mistake on that, mistake on this, straight in the bin.
0:00:51 > 0:00:53- Hey, Rich, come on!- Let's go, mate.
0:00:53 > 0:00:55It's a deal worth battling for.
0:00:55 > 0:00:56I sold the most yesterday.
0:00:56 > 0:00:59- You did yesterday, but this morning you didn't.- Whatever.
0:00:59 > 0:01:01- 18 candidates... - Hang on. Ooh!
0:01:01 > 0:01:03Common sense prevails.
0:01:03 > 0:01:05We're going to be...explosive!
0:01:05 > 0:01:07- ..12 testing weeks... - I really don't know what to do.
0:01:07 > 0:01:10I messed up a bit, didn't I?
0:01:10 > 0:01:13..one life-changing opportunity.
0:01:13 > 0:01:14You're fired. You're fired.
0:01:14 > 0:01:16This is a bad call on strategy.
0:01:16 > 0:01:18You're fired.
0:01:26 > 0:01:29Previously on The Apprentice...
0:01:29 > 0:01:33I'd like you to create your own healthy snacks.
0:01:33 > 0:01:35And then pitch to retailers.
0:01:35 > 0:01:38..Charleine's superfood bars came with added confusion...
0:01:38 > 0:01:40Ba-boo? The Boo-Ba Bar?
0:01:40 > 0:01:42The Baobab?
0:01:42 > 0:01:44..and ended up... SHE CHOKES
0:01:44 > 0:01:45..hard to swallow.
0:01:45 > 0:01:47- Do you like it?- No.
0:01:47 > 0:01:50The other team plumped for crisps.
0:01:50 > 0:01:53I'm seeing the front of a packet with a massive V.
0:01:53 > 0:01:55It's basically just vegetables.
0:01:55 > 0:01:57But Brett's veggies...
0:01:57 > 0:01:59I think I need to put a little bit more olive oil.
0:01:59 > 0:02:00It's not mad science!
0:02:00 > 0:02:02..saw their chances slip away.
0:02:02 > 0:02:05I struggled to open the bag because of the amount of oil my fingers.
0:02:05 > 0:02:07In the boardroom...
0:02:07 > 0:02:09They didn't place any orders, Alan.
0:02:09 > 0:02:11They also didn't place any orders.
0:02:11 > 0:02:12No orders also?
0:02:12 > 0:02:14..a dead heat.
0:02:14 > 0:02:16That's ever happened before. You both lost.
0:02:16 > 0:02:19Charleine faltered.
0:02:19 > 0:02:22You want to take five minutes and go outside.
0:02:22 > 0:02:25Richard pleaded not guilty.
0:02:25 > 0:02:27I didn't know the process of cooking.
0:02:27 > 0:02:31- You DID know it was dehydrated. You DID know it was raw.- Tricky Dicky.
0:02:31 > 0:02:32And for Brett...
0:02:32 > 0:02:34So what have you done in the ten weeks then?
0:02:34 > 0:02:37Been in the bottom three, three times.
0:02:37 > 0:02:38..it was crunch time.
0:02:38 > 0:02:41I'm going to have to let you go from the process and say you're fired.
0:02:41 > 0:02:44Thank you for everything, it's been amazing.
0:02:44 > 0:02:47He became the 13th casualty of the boardroom.
0:02:47 > 0:02:51Now, five remain to fight for the chance to become
0:02:51 > 0:02:53Lord Sugar's business partner.
0:03:02 > 0:03:06One week till Lord Sugar's final.
0:03:06 > 0:03:08PHONE RINGS
0:03:08 > 0:03:10The phone!
0:03:12 > 0:03:13Hello?
0:03:13 > 0:03:17'Lord Sugar would like you to meet him in the city at 8am tomorrow.
0:03:17 > 0:03:19'Make sure you don't forget your business plans.'
0:03:20 > 0:03:22Ahhh...
0:03:22 > 0:03:25This is what it's all about now, isn't it?
0:03:25 > 0:03:27What business plan?!
0:03:27 > 0:03:28Joseph?
0:03:28 > 0:03:29What?
0:03:32 > 0:03:36For the final five, 24 hours to knock their plans into shape.
0:03:37 > 0:03:40Beauty salon package for five times hair salon set-up...
0:03:40 > 0:03:431.25 year two turnover...
0:03:43 > 0:03:45Lord Sugar would be happy with that.
0:03:47 > 0:03:50Former corporate business manager Gary Poulton...
0:03:50 > 0:03:52Competitor analysis, logistics...
0:03:52 > 0:03:56..has six years' experience and the UK's biggest retailer.
0:03:56 > 0:03:59I have been labelled as this corporate guy,
0:03:59 > 0:04:01this Corporate Gary, Corporate G.
0:04:01 > 0:04:04..market grown by over 3%...
0:04:04 > 0:04:07I need to demonstrate to Lord Sugar I am more than just Mr Corporate,
0:04:07 > 0:04:08I am this entrepreneur.
0:04:08 > 0:04:09Perfect.
0:04:11 > 0:04:1275,000...
0:04:12 > 0:04:19At 25, plumbing firm owner Joseph Valente is the youngest survivor.
0:04:19 > 0:04:22I don't have a great deal of experience in regards to interviews.
0:04:22 > 0:04:25..sales figures...
0:04:25 > 0:04:26What's wrong with me?
0:04:26 > 0:04:29I think a number of times throughout this process
0:04:29 > 0:04:30I've been out my comfort zone.
0:04:30 > 0:04:32Come on, Joe, you can do this!
0:04:32 > 0:04:34But I've come a long way from that 14-year-old boy
0:04:34 > 0:04:36that got expelled at school.
0:04:36 > 0:04:39Revenue of the US dating market, 2.2 billion...
0:04:39 > 0:04:42Business masters student, Vana Koutsomitis,
0:04:42 > 0:04:47is a social media entrepreneur with two internet businesses.
0:04:47 > 0:04:50I'm confident in my business plan because this is a passion for me.
0:04:50 > 0:04:54I've worked in the dating industry, I've done the relevant research.
0:04:54 > 0:04:58..number of online dating businesses, 3,800.
0:04:58 > 0:04:59It's crazy.
0:04:59 > 0:05:02I know that I can execute it properly.
0:05:02 > 0:05:04After last week's loss,
0:05:04 > 0:05:09hair salon owner Charleine Wain has a lot to prove.
0:05:09 > 0:05:13Being in that boardroom on the last task really got to me.
0:05:13 > 0:05:17..the defining feature that differentiates me is low-cost...
0:05:17 > 0:05:21The last time I had an interview was 15 years ago when I joined the Navy.
0:05:21 > 0:05:26So I am nervous, because I realise that I stutter at times.
0:05:26 > 0:05:27But I know I can do it.
0:05:28 > 0:05:31Holding the best record in the process,
0:05:31 > 0:05:33winning eight out of ten tasks,
0:05:33 > 0:05:37marketing agency director, Richard Woods.
0:05:37 > 0:05:39I've been project manager twice.
0:05:39 > 0:05:42The first task was the best advertising product that
0:05:42 > 0:05:43Lord Sugar has seen in a long time.
0:05:43 > 0:05:47And the second, we sold £4.2 million worth of property.
0:05:47 > 0:05:50They were the two standout tasks, I think, in the whole process.
0:05:50 > 0:05:53..net profits - 61,843.
0:05:53 > 0:05:55I've got a unique concept
0:05:55 > 0:05:58and a business plan that's really cutting edge.
0:05:58 > 0:06:00He'd be crazy to pass by Richard Woods.
0:06:07 > 0:06:096am.
0:06:11 > 0:06:14- KNOCKING - Morning, Richard! How are you feeling?
0:06:14 > 0:06:16Massively confident.
0:06:16 > 0:06:17I'm going to win.
0:06:17 > 0:06:19- CHANTS:- I'm going to win! I'm going to win!
0:06:19 > 0:06:21- You're so annoying, honestly! - HE LAUGHS
0:06:21 > 0:06:23- See you later!- See you.
0:06:25 > 0:06:27The moustache.
0:06:27 > 0:06:29- I think it's time, guys.- Yeah?
0:06:29 > 0:06:31Going to lose it, mate.
0:06:31 > 0:06:34I want a fresh look, smart and professional.
0:06:34 > 0:06:37- Say goodbye to the beautiful face! - GARY LAUGHS
0:06:37 > 0:06:39ELECTRIC RAZOR WHIRS
0:06:42 > 0:06:43Aah!
0:06:43 > 0:06:45You look so different!
0:06:45 > 0:06:47- Don't grow it back, mate. - Good. I'm glad you like it.
0:06:47 > 0:06:49Yeah, don't grow it back.
0:07:07 > 0:07:10At the heart of the City, the Leadenhall Building.
0:07:15 > 0:07:17Let's do this.
0:07:35 > 0:07:37- Good morning. - ALL:- Good morning, Lord Sugar.
0:07:37 > 0:07:43I've already invested a million pounds with previous winners.
0:07:43 > 0:07:48I'm about to invest another £250,000.
0:07:48 > 0:07:53So today, you are going to present your business plans
0:07:53 > 0:07:56to four of my advisers.
0:07:56 > 0:07:59And I look forward to seeing you in the boardroom,
0:07:59 > 0:08:03where I will be deciding which of you will be going through
0:08:03 > 0:08:06to the very final task.
0:08:06 > 0:08:10You will now hand your business plans to Karren and Claude.
0:08:14 > 0:08:20Waiting upstairs, four of Lord Sugar's toughest taskmasters.
0:08:20 > 0:08:22Publishing pioneer Mike Soutar
0:08:22 > 0:08:26has a gift for getting at the truth behind the headline.
0:08:26 > 0:08:29So you and your brother own an online marketing firm.
0:08:29 > 0:08:32It says on your company's home page that YOMP Marketing
0:08:32 > 0:08:36- is Surrey's number one digital marketing agency.- Yes.
0:08:36 > 0:08:38Is that an award that you've won?
0:08:38 > 0:08:41I'm part of a business network and breakfast group
0:08:41 > 0:08:43that had a poll of which was the best marketing agency
0:08:43 > 0:08:45within that networking group.
0:08:45 > 0:08:49- So from a chat around a breakfast table...- It's not good enough.
0:08:49 > 0:08:51..you're the number one marketing agency?
0:08:51 > 0:08:54It's not good enough, yeah, that's my mistake.
0:08:54 > 0:08:57That just appears like more than just a sloppy mistake,
0:08:57 > 0:08:58it appears to me to be misleading.
0:08:58 > 0:09:02Exposing the people behind the plans,
0:09:02 > 0:09:07managing director of a billion-pound media agency, Claudine Collins.
0:09:07 > 0:09:10Why does Lord Sugar call you Valentino?
0:09:10 > 0:09:12Cos my surname's Valente, the Italian,
0:09:12 > 0:09:14and I'm a bit of a romancer.
0:09:14 > 0:09:16Are you?
0:09:16 > 0:09:17I like to think so.
0:09:19 > 0:09:20Hmm.
0:09:21 > 0:09:25Lord Sugar's new recruit, no-nonsense Linda Plant,
0:09:25 > 0:09:29owner of an international interior design company,
0:09:29 > 0:09:32here to test who's tough enough to get to the top.
0:09:32 > 0:09:36In task ten, Charleine, didn't you leave the boardroom in tears?
0:09:36 > 0:09:38The thought of failure...
0:09:38 > 0:09:41- Reduced you to tears?- It did.
0:09:41 > 0:09:43But how are you going to behave
0:09:43 > 0:09:46running a multi-million-pound organisation?
0:09:46 > 0:09:48Going to cry?
0:09:48 > 0:09:52And finally, returning to rake through the business plans,
0:09:52 > 0:09:55Lord Sugar's right-hand man, Claude Littner.
0:09:55 > 0:09:57So do you want me to give you a little bit
0:09:57 > 0:09:59of background about why I know there's an opportunity?
0:09:59 > 0:10:02Because obviously that's going to be your first question.
0:10:02 > 0:10:05Why don't you let me ask the first question rather than predicting it?
0:10:10 > 0:10:11It's going to be a long day.
0:10:11 > 0:10:13This is the most important day of the process.
0:10:13 > 0:10:15I'm feeling confident, though.
0:10:16 > 0:10:18- VANA CHUCKLES - Good luck, Gary!
0:10:18 > 0:10:20So, Gary's obviously been in the corporate world
0:10:20 > 0:10:21for a number of years.
0:10:21 > 0:10:25He hasn't got any experience in running businesses.
0:10:25 > 0:10:28I think he's going to struggle.
0:10:28 > 0:10:30- VANA:- But wouldn't you trust him with your business?
0:10:30 > 0:10:33Oh, he's good, there's no two ways about it.
0:10:33 > 0:10:35But we're all good, that's the point.
0:10:35 > 0:10:37Let's look at your CV.
0:10:37 > 0:10:41- You held a number of roles at the UK's largest retailer.- Yeah.
0:10:41 > 0:10:46You say you were responsible for a property spend of £1 billion.
0:10:46 > 0:10:48That's correct, just over, yes.
0:10:48 > 0:10:50It was the largest property development programme
0:10:50 > 0:10:52for that business ever in history,
0:10:52 > 0:10:54and I don't think it will be repeated again.
0:10:54 > 0:10:57It's kind of hard to believe that somebody
0:10:57 > 0:11:01with your experience would be in charge of such a budget.
0:11:01 > 0:11:05Are... Are you guilty of embroidering the truth a little?
0:11:05 > 0:11:06Absolutely not.
0:11:06 > 0:11:09I'd say it's one of my key achievements in the business world.
0:11:09 > 0:11:14- Your references have said you didn't actually oversee budgets.- I mean...
0:11:14 > 0:11:15You could say the CEO of the company
0:11:15 > 0:11:18was ultimately accountable for that budget,
0:11:18 > 0:11:20but in terms of the day-to-day managing,
0:11:20 > 0:11:21the responsibility was mine.
0:11:21 > 0:11:25- On your application, it says you led over 600 people...- Yes.
0:11:25 > 0:11:29..to deliver this enormous property development programme.
0:11:29 > 0:11:31- Is that true?- Absolutely, so in terms of leading...
0:11:31 > 0:11:34You were 600 people's boss?
0:11:34 > 0:11:37No, I wasn't their manager, but in terms of leading,
0:11:37 > 0:11:40600 people danced to the tune of my development programme.
0:11:40 > 0:11:42Your reference said that when you left,
0:11:42 > 0:11:45you were only in charge of three people.
0:11:45 > 0:11:48So what happened to the other 597?
0:11:48 > 0:11:50I was actually taken out of the corporate machine,
0:11:50 > 0:11:54and actually led a small, isolated special team,
0:11:54 > 0:11:56so I went from managing...
0:11:56 > 0:11:59Well, not managing, leading these 600 people,
0:11:59 > 0:12:01to actually physically line managing just two or three people.
0:12:07 > 0:12:12- LINDA:- "I will be a worldwide hairdressing brand."- Yes.
0:12:12 > 0:12:14"I will top Toni & Guy."
0:12:14 > 0:12:16Very big statements.
0:12:16 > 0:12:18Explain your business plan.
0:12:18 > 0:12:22It would be a training academy in London with, um...
0:12:22 > 0:12:25a fully working salon at the side, and then franchising out from that.
0:12:25 > 0:12:27What is your USP?
0:12:27 > 0:12:30I am very big with wedding hair.
0:12:30 > 0:12:32Have you done any international shows?
0:12:32 > 0:12:33Been down in the south-west...
0:12:33 > 0:12:36- But even if you're in the south-west...- Yes...
0:12:36 > 0:12:38..an international hair competition would be good
0:12:38 > 0:12:40for building your brand.
0:12:40 > 0:12:41So have you done any of those?
0:12:41 > 0:12:43No, nothing international.
0:12:43 > 0:12:48I mean, look, I know you've got an award from the local newspaper.
0:12:48 > 0:12:51- It's good, but it's not enough.- No.
0:12:51 > 0:12:53You haven't got a brand,
0:12:53 > 0:12:55you haven't even won a hairdressing competition.
0:12:55 > 0:12:59You know, you're going from one small, provincial salon
0:12:59 > 0:13:01to opening an academy.
0:13:01 > 0:13:03I mean, who's going to know your name?
0:13:05 > 0:13:08I'm a long way off of... obviously, where I want to be.
0:13:08 > 0:13:11I will absolutely work my socks off.
0:13:11 > 0:13:13I would absolutely sacrifice everything...
0:13:13 > 0:13:18I think you are... I think you are motivated, I think you're driven,
0:13:18 > 0:13:21but that's not what we're talking about here.
0:13:21 > 0:13:22We're talking about - are you capable?
0:13:22 > 0:13:24Can you meet those aspirations?
0:13:24 > 0:13:25I'm...
0:13:25 > 0:13:27I'm not convinced.
0:13:28 > 0:13:31"I'm not convinced." Yeah.
0:13:33 > 0:13:36- She is brutal! - I can see it on your face!- Really?
0:13:36 > 0:13:38- You just got torn apart.- Jeez!
0:13:38 > 0:13:40She is like, "Who do you think you are?
0:13:40 > 0:13:42"What, you say you're going to be this,
0:13:42 > 0:13:44"you say you're going to be that? Don't be so stupid!"
0:13:44 > 0:13:46Then you go to say, "But I can!"
0:13:46 > 0:13:48and she's like, "No, you can't, don't be so silly!"
0:13:48 > 0:13:49You wait till you're in that room,
0:13:49 > 0:13:51you'll be sweating from every single finger.
0:13:51 > 0:13:53VANA LAUGHS
0:13:53 > 0:13:54See you.
0:13:56 > 0:14:00Joseph has a lot of confidence. You can even see it in his walk.
0:14:00 > 0:14:02He's so passionate about his business,
0:14:02 > 0:14:04he's almost itching for this opportunity
0:14:04 > 0:14:06to get it across to Lord Sugar's advisers.
0:14:06 > 0:14:08Come on, Joe, you can do this.
0:14:08 > 0:14:09LIFT DINGS
0:14:13 > 0:14:17So, you read Lord Sugar's book a few years ago,
0:14:17 > 0:14:20- and you say you didn't sleep for weeks.- Yeah.
0:14:20 > 0:14:22- Is that right?- It's right.
0:14:22 > 0:14:25What it did for me was gave me the inspiration to start my business.
0:14:25 > 0:14:27I thought, "Hang on a minute, all I need to do is get my own van,
0:14:27 > 0:14:31"make a sign, get a name, start a business, and I can do it myself."
0:14:31 > 0:14:33And then within a couple of days, I was ready to go.
0:14:33 > 0:14:36Well, that's either a very sincere tribute to the power of his words,
0:14:36 > 0:14:39or...it's the most blatant attempt
0:14:39 > 0:14:43- to butter him up but I have ever heard.- Yeah.
0:14:43 > 0:14:46I've actually got a copy of his book.
0:14:46 > 0:14:50So maybe a little test here.
0:14:50 > 0:14:54- CLAUDINE:- Vana, your business plan. Tell me what it is.
0:14:54 > 0:14:55OK, an online dating app
0:14:55 > 0:14:58that focuses on the gamification of dating.
0:14:58 > 0:14:59How would it work?
0:14:59 > 0:15:02You'd be matched with someone and you'd play a game with them.
0:15:02 > 0:15:03How am I matched with them?
0:15:03 > 0:15:06You're going to be matched based on age, location, obviously gender...
0:15:06 > 0:15:08What kind of games would we play?
0:15:08 > 0:15:10We could do brainteasers, for example,
0:15:10 > 0:15:12we can do, like, a flying game, where we are...
0:15:12 > 0:15:14Pretending to fly?
0:15:14 > 0:15:15Yes.
0:15:18 > 0:15:22How old was Lord Sugar when he founded Amstrad?
0:15:23 > 0:15:26- 19?- Yeah, very good.
0:15:26 > 0:15:29What was the first commodity he bought and sold?
0:15:29 > 0:15:32- Car aerials.- Absolutely spot on.
0:15:33 > 0:15:36As you play more games with this person,
0:15:36 > 0:15:38- their picture becomes visible... - Clear.- Yeah.
0:15:38 > 0:15:41So basically, in the beginning, the picture will be a little blurred,
0:15:41 > 0:15:43so you'll be able to see a silhouette,
0:15:43 > 0:15:45then your features will become clear as you play more games.
0:15:45 > 0:15:47- You'll be able to see who the potential date is.- I...
0:15:47 > 0:15:50I'll tell you what I'm struggling with, right...
0:15:50 > 0:15:52It's that it takes you right to the end of the day
0:15:52 > 0:15:53to actually see that person.
0:15:53 > 0:15:57I think after wasting my time finding someone who's very nice,
0:15:57 > 0:16:01but totally not my type at all, I'd get fed up and I'd leave.
0:16:02 > 0:16:04And who was his first employee?
0:16:04 > 0:16:06His first employee...
0:16:06 > 0:16:07Um... Was it his father?
0:16:07 > 0:16:09Yeah, it was. Very good.
0:16:09 > 0:16:10Not Claude Littner!
0:16:10 > 0:16:12JOSEPH LAUGHS
0:16:16 > 0:16:18"Project X.
0:16:18 > 0:16:21"A fully managed and implemented business growth campaign
0:16:21 > 0:16:23"that starts with a focused base camp
0:16:23 > 0:16:28"to remove the clouds from the client's business growth mountain...
0:16:29 > 0:16:32"..so they clearly see the summit they're aiming for."
0:16:33 > 0:16:37This is what differentiates us from other marketing agencies out there,
0:16:37 > 0:16:41this four-step process strategized with you, implemented for you.
0:16:41 > 0:16:42(God.)
0:16:42 > 0:16:44Yeah. I...
0:16:44 > 0:16:45I'm none the wiser.
0:16:45 > 0:16:48It's like a bad 1980s marketing book.
0:16:48 > 0:16:51It's mumbo jumbo.
0:16:51 > 0:16:55Particularly with someone like Lord Sugar, who likes it straight,
0:16:55 > 0:16:58honest, direct - you can't be evasive with him.
0:16:58 > 0:17:00I mean, look, the thing is, Richard,
0:17:00 > 0:17:03I've been observing you over a long period now.
0:17:03 > 0:17:04You're not without ability.
0:17:04 > 0:17:06It's just the way you've gone about things
0:17:06 > 0:17:08just leads me to believe that you're not...
0:17:08 > 0:17:11You're not straight, you've got, like, a little agenda.
0:17:11 > 0:17:13- RICHARD SIGHS - I'm just so competitive,
0:17:13 > 0:17:15and my focus, I think,
0:17:15 > 0:17:18has been very much on making the team win the task.
0:17:18 > 0:17:20You HAVE saved the day on a number of occasions,
0:17:20 > 0:17:23but I can't shake that feeling off
0:17:23 > 0:17:26that you've been a bit slippery and a bit political.
0:17:34 > 0:17:37- MIKE:- Let's get into the detail of the business plan.
0:17:37 > 0:17:40Your business aims to sell franchises
0:17:40 > 0:17:42to gas plumbers nationwide
0:17:42 > 0:17:44who want to trade under your brand.
0:17:44 > 0:17:48Yeah, to sell the winning formula that I built my business on.
0:17:48 > 0:17:50So, in terms of costs,
0:17:50 > 0:17:54- you charge a fee at the beginning which is how much?- 25,000.
0:17:54 > 0:18:00- £25,000, and then 10% of the monthly turnover of every business.- Yeah.
0:18:00 > 0:18:03How much turnover did your business have in the last year?
0:18:03 > 0:18:06Around 370,000.
0:18:06 > 0:18:09So how much would you have had to pay yourself
0:18:09 > 0:18:11if you'd been under this franchise?
0:18:11 > 0:18:12Um...
0:18:14 > 0:18:20- 65,000.- And how much profit did you make last year?- I made 60,000.
0:18:22 > 0:18:24So if you'd been your own franchisee,
0:18:24 > 0:18:28you'd have made a loss of £5,000 in the year.
0:18:28 > 0:18:31You've created something where the costs are simply too high
0:18:31 > 0:18:34for the franchisee to bear.
0:18:34 > 0:18:36Yeah. Right. OK, well, we can look at that, then.
0:18:36 > 0:18:39It's the element that, at the moment,
0:18:39 > 0:18:41holds this under the water line.
0:18:41 > 0:18:45- Yeah.- This is a business plan that is sinking on its numbers.
0:18:56 > 0:18:57- SHE SIGHS - Come on!
0:19:00 > 0:19:01- CLAUDE:- So, Charleine,
0:19:01 > 0:19:05you say that your salon brings in £150,000 turnover per annum.
0:19:05 > 0:19:07- Yes.- But the thing is,
0:19:07 > 0:19:12having one salon is quite different to having a franchise.
0:19:12 > 0:19:15You talk about a training academy, but there again,
0:19:15 > 0:19:19you leave me with no clue as to whether this actually makes money.
0:19:19 > 0:19:22- Yes.- Cos Lord Sugar wants... - Wants profit.
0:19:22 > 0:19:25Training academies are a massive earner.
0:19:25 > 0:19:27- How do you know that?- With...
0:19:27 > 0:19:29With the successful ones.
0:19:29 > 0:19:31For instance, a make-up tattoo course,
0:19:31 > 0:19:33if you've only got ten people on your course
0:19:33 > 0:19:35and the course is five days, that's 50 grand in five days.
0:19:35 > 0:19:38£50,000, very nice if you can get it. Can you get it?
0:19:38 > 0:19:41I would need to make sure that I market myself.
0:19:41 > 0:19:44I know I will absolutely work my socks off to be an icon
0:19:44 > 0:19:46where people will want to come to.
0:19:46 > 0:19:48I'm sure that you will work your socks off.
0:19:48 > 0:19:51- You put 100% into everything you do.- Yes.
0:19:51 > 0:19:54But doesn't it make more sense from an investment point of view to say,
0:19:54 > 0:19:57"I've got one salon, do you know what I'm going to do?
0:19:57 > 0:20:00"I'm going to build on that salon, and I'm going to get another salon,
0:20:00 > 0:20:01"then I'm running two salons..."
0:20:01 > 0:20:04I'm here because I don't want to do a low-key business any more,
0:20:04 > 0:20:07I want to be big, I want to do an absolute, massive business
0:20:07 > 0:20:11with a great financial turnover, and I want to be very, very successful.
0:20:11 > 0:20:15Look, Charleine, aren't you just leaping forward with a dream?
0:20:15 > 0:20:17It's all a great big wish list.
0:20:17 > 0:20:18Thanks a lot.
0:20:18 > 0:20:20Thank you very much, Claude.
0:20:20 > 0:20:22'I am this small salon.'
0:20:22 > 0:20:26But I just need to make them understand that I can make it work.
0:20:29 > 0:20:31- Let's do this.- Good luck.
0:20:32 > 0:20:36Richard being the one that obviously woke up this morning saying,
0:20:36 > 0:20:38"I'm a winner, I'm a winner, I'm a winner!"
0:20:38 > 0:20:40I feel like Richard's got to make sure that confidence
0:20:40 > 0:20:43doesn't get portrayed as arrogance.
0:20:44 > 0:20:45Hi there.
0:20:46 > 0:20:48Project X.
0:20:48 > 0:20:51Sounds very intriguing.
0:20:51 > 0:20:53It's an outsourced marketing department
0:20:53 > 0:20:54that grows small businesses.
0:20:54 > 0:20:56There's a lot of marketing agencies out there,
0:20:56 > 0:20:59and therefore having this unique four-step business growth concept
0:20:59 > 0:21:02of climbing up a mountain allows me to articulate
0:21:02 > 0:21:05why we're different to other people.
0:21:05 > 0:21:08- So is that what this... - Yes.- ..is there to represent?
0:21:08 > 0:21:11And so this concept here is unique?
0:21:11 > 0:21:14This concept is unique...
0:21:14 > 0:21:16It's not unique at all, though, Richard, is it?
0:21:16 > 0:21:21Because you've already posted this on social media before.
0:21:22 > 0:21:25What you're suggesting here, what you're trying to sell
0:21:25 > 0:21:29to Lord Sugar as being a completely unique approach, isn't.
0:21:29 > 0:21:35It's something which has the branding of your current company..?
0:21:35 > 0:21:40This is a positive thing, because this product has been tested,
0:21:40 > 0:21:44and has got a track record we can work forward, and then that...
0:21:44 > 0:21:47Richard, Richard. It's not original, it's not unique.
0:21:47 > 0:21:48This is from the marketing company
0:21:48 > 0:21:51that you own 50/50 with your brother.
0:21:51 > 0:21:53- You've been rumbled.- I...
0:21:53 > 0:21:55There's absolutely no rumbling. I...
0:21:55 > 0:21:58I know Lord Sugar has called you Tricky Dicky in the boardroom,
0:21:58 > 0:22:01and I'm beginning to get a sense of why.
0:22:01 > 0:22:06That's a...very strange name to have given me, and the...
0:22:06 > 0:22:08- HE SIGHS - I...
0:22:08 > 0:22:09HE SIGHS
0:22:09 > 0:22:11So I wonder how Tricky Dicky got on?
0:22:11 > 0:22:14- GARY:- I'm sure he'll tell us he's done very well.
0:22:14 > 0:22:17- CHARLEINE:- Do you reckon Richard would actually say the truth
0:22:17 > 0:22:18if he'd had a rocky ride?
0:22:20 > 0:22:21He won't show weakness.
0:22:21 > 0:22:24I don't think he'd want to lose face in front of us, do you?
0:22:24 > 0:22:26- Richard...- VANA:- Dicky, how are you?
0:22:26 > 0:22:28THEY LAUGH
0:22:28 > 0:22:30- Out of 10?- 11 out of 10!
0:22:30 > 0:22:31THEY LAUGH
0:22:31 > 0:22:33- I nailed it! - THEY LAUGH
0:22:33 > 0:22:35Wait, so they didn't go through your business plan?
0:22:35 > 0:22:38Yeah, of course, they went through the business plan stuff,
0:22:38 > 0:22:41- so that was all fine. Um...- Was that all good, yeah?- Yeah.
0:22:43 > 0:22:44- Joseph...- Yes?
0:22:44 > 0:22:49You've said about yourself, "I'm the definition of success."
0:22:49 > 0:22:53- Are you serious?- I'm not yet, but I think I will be one day.
0:22:53 > 0:22:54You say you work seven days a week
0:22:54 > 0:22:56and survive on three hours' sleep a night.
0:22:56 > 0:22:58You've got to sacrifice these years.
0:22:58 > 0:23:01There's no way that people that become major successful didn't.
0:23:01 > 0:23:02But I don't think there's anything wrong
0:23:02 > 0:23:04with living like that, because...
0:23:04 > 0:23:06- I've got to tell you, I enjoy it so much.- Mm.
0:23:06 > 0:23:08I love sitting in my office
0:23:08 > 0:23:10and spending time and developing new ideas
0:23:10 > 0:23:13and thinking of new things, and making more money.
0:23:13 > 0:23:16But when will you be able to say, "I've been successful"?
0:23:16 > 0:23:18I don't know when I'll be able to say that,
0:23:18 > 0:23:20because I'm not going to stop
0:23:20 > 0:23:23until I get Lord Sugar a large return on his investment.
0:23:23 > 0:23:27- No matter what, I'm not going to stop until I...- Yeah, I...
0:23:27 > 0:23:28Believe me, I believe you.
0:23:28 > 0:23:32- I just want the world and everything in it.- Thank you very much.
0:23:32 > 0:23:34- Thank you very much for your time. - Thank you.
0:23:34 > 0:23:37Please tell Lord Sugar I'm the right person to be his business partner!
0:23:37 > 0:23:38SHE LAUGHS
0:23:38 > 0:23:41- I might, I might not! - Thank you very much.
0:23:44 > 0:23:46- GARY:- Afternoon.
0:23:46 > 0:23:48Gary.
0:23:48 > 0:23:49Nice to meet you.
0:23:52 > 0:23:54Your business plan, Celebration Disco,
0:23:54 > 0:23:57- the new global entertaining business.- Yes.
0:23:57 > 0:24:01Just for me to understand, it's a mobile disco, right?
0:24:01 > 0:24:03As it stands at the moment, yeah,
0:24:03 > 0:24:06very, very successful predominantly in the West Midlands, but...
0:24:06 > 0:24:10- What do you charge for...? - An average event is around £350.
0:24:10 > 0:24:12- How many gigs a week are you doing? - Er...
0:24:12 > 0:24:14We're looking at doing 2,000 a year.
0:24:14 > 0:24:16We're only scratching the surface in the UK.
0:24:16 > 0:24:19I really want to tackle events and entertainment globally.
0:24:19 > 0:24:20How are you going to do that?
0:24:20 > 0:24:24I mean, at the moment, you're just a mobile disco, aren't you?
0:24:24 > 0:24:27- You're far from a global event planner.- Yes.
0:24:27 > 0:24:31How are you going to bring something new or different to an event?
0:24:31 > 0:24:34I mean, an event's an event, but we use the latest in technology,
0:24:34 > 0:24:37so whether it be virtual presentation, the latest lighting...
0:24:37 > 0:24:39- But lighting, I mean....- Yeah.
0:24:39 > 0:24:42..it's nothing special, is it? Everybody has lighting.
0:24:42 > 0:24:43I totally get your point,
0:24:43 > 0:24:46and obviously in my mind, I can see it as clear as day.
0:24:46 > 0:24:48It's going to revolutionise the market,
0:24:48 > 0:24:51it's going to turn events and entertainment into experiences.
0:24:51 > 0:24:52I don't think it is.
0:24:53 > 0:24:55- MIKE:- It's called Playdate.
0:24:55 > 0:24:58I think it's kind of a cute play on words, don't you think?
0:24:58 > 0:25:03It gives you the understanding, in the name, of what the app will do.
0:25:03 > 0:25:08- You will be able to play games and date simultaneously.- OK.
0:25:08 > 0:25:11- Have you used online dating before? - I have not.- OK.
0:25:11 > 0:25:15So, the good news is that I've decided to target it at quality men.
0:25:15 > 0:25:18You get the good quality men there, and that will attract the women.
0:25:18 > 0:25:21- Afternoon. Gary.- Hi.
0:25:23 > 0:25:27I'm struggling to understand at all what the technology bit is in this.
0:25:27 > 0:25:30The product is to bring the events and entertainment to life
0:25:30 > 0:25:32and make it an experience for consumers.
0:25:32 > 0:25:35I like to use the words "innovative" and "multi-channel"...
0:25:35 > 0:25:37Right, you've lost me, sorry.
0:25:37 > 0:25:41- What's the interactive parties in virtual locations?- Um...
0:25:41 > 0:25:45So the interactive parties are getting people from remote locations
0:25:45 > 0:25:47to be there in person.
0:25:47 > 0:25:49People doing wedding speeches from Australia,
0:25:49 > 0:25:51and they almost feel like they're in the room.
0:25:51 > 0:25:54We actually have in-app services where people can time
0:25:54 > 0:25:57the best man speech and have a bit of interaction in that.
0:25:57 > 0:25:59It's something quirky, something new, I can't see anything else
0:25:59 > 0:26:02- in the industry like this that exists at the moment. - SHE SIGHS
0:26:02 > 0:26:04Maybe cos there isn't a necessity for it.
0:26:04 > 0:26:05Mm.
0:26:07 > 0:26:10Thought-provoking, if nothing less.
0:26:11 > 0:26:16So, your start-up costs, actually developing the app, are £140,000.
0:26:16 > 0:26:21- Yes.- And then you're burning £32,000 every month.
0:26:21 > 0:26:23At what point do you go out of business
0:26:23 > 0:26:25- if you haven't booked any revenue? - Six months.
0:26:25 > 0:26:27But I know that in my projections,
0:26:27 > 0:26:30I'm already making profit in six months.
0:26:30 > 0:26:33Dating apps, like the one that you're proposing,
0:26:33 > 0:26:37take years to book any revenue. Isn't that right?
0:26:37 > 0:26:38Not necessarily,
0:26:38 > 0:26:40because people are used to paying for online dating,
0:26:40 > 0:26:42and people are open to paying.
0:26:42 > 0:26:45Do you know how long it took for the world's biggest dating app
0:26:45 > 0:26:48to book a single dollar of revenue?
0:26:48 > 0:26:50- Yes, one year.- Two years.
0:26:51 > 0:26:56It took two years for them to create any revenue at all.
0:26:56 > 0:26:58Well, I don't think it will be so difficult...
0:26:58 > 0:27:00Even if you did this within one year,
0:27:00 > 0:27:01the cost burn on this business
0:27:01 > 0:27:04is so great that you would be out of business.
0:27:04 > 0:27:07But I don't think that it's completely ludicrous.
0:27:14 > 0:27:16SHE SIGHS
0:27:16 > 0:27:19Oh, my God, that was so hard!
0:27:19 > 0:27:22I was, like, running to the elevator, I was like,
0:27:22 > 0:27:23"Get me off this floor!"
0:27:23 > 0:27:27- JOSEPH LAUGHS - There was a certain point where my blood was, like, boiling,
0:27:27 > 0:27:28but I kept it cool.
0:27:28 > 0:27:29All good.
0:27:31 > 0:27:33Last one of the day, you can do this, Joe.
0:27:33 > 0:27:34HE SIGHS
0:27:40 > 0:27:43- Are you really Joseph? - Am I really Joseph? Yes.
0:27:44 > 0:27:47Oh! The new and improved Joseph.
0:27:47 > 0:27:49- I'm ready for business.- You reckon?
0:27:49 > 0:27:50Hopefully.
0:27:50 > 0:27:52So, basically, Claude, the business
0:27:52 > 0:27:55is a plumbing and heating franchise of my existing business.
0:27:55 > 0:27:57You've got some very significant competition,
0:27:57 > 0:28:00large, large companies who are doing franchises.
0:28:00 > 0:28:04They've got nationwide reputations, budgets...
0:28:04 > 0:28:07- You are a very small player. No-one knows you.- Yeah.
0:28:07 > 0:28:09And I worry, I genuinely worry,
0:28:09 > 0:28:13whether the franchise model at this point in time makes sense.
0:28:13 > 0:28:15I'd just like to say, please don't be worried.
0:28:15 > 0:28:18I feel very, very confident, and I do understand that sometimes,
0:28:18 > 0:28:20- you know, don't run before you can walk, but...- Right.
0:28:20 > 0:28:22Claude, if I hadn't have run before I could walk,
0:28:22 > 0:28:24then I wouldn't be here right now.
0:28:24 > 0:28:26A small business is very hard to run,
0:28:26 > 0:28:28and if I can do that, why can't I...
0:28:28 > 0:28:31you know, become a very big businessman?
0:28:31 > 0:28:33Well, if you think a small business is hard to run,
0:28:33 > 0:28:36- let me tell you, a big business doesn't get any easier.- Yeah.
0:28:36 > 0:28:38I think you're barking up the wrong tree,
0:28:38 > 0:28:40because the move to having a franchise
0:28:40 > 0:28:43is a completely different skill set, a completely different model.
0:28:43 > 0:28:44Yeah.
0:28:44 > 0:28:47I mean, I take all your feedback on board, Claude.
0:28:47 > 0:28:52I feel that there is a lot of ways that this business plan can adapt.
0:28:52 > 0:28:55I can tweak it slightly, if there's a different way I can go around it,
0:28:55 > 0:28:59then I'm happy to look at that, but I think the core concept is there.
0:28:59 > 0:29:02If Lord Sugar invests in me, he will not lose his money,
0:29:02 > 0:29:04he will make a profit.
0:29:07 > 0:29:08Project X.
0:29:08 > 0:29:10Yes.
0:29:10 > 0:29:12I haven't got a bloody clue what it's about.
0:29:12 > 0:29:15- I thought it was mountain climbing. "Base camp."- Yes.
0:29:15 > 0:29:18- "Unlock the gold mine."- Yes.
0:29:18 > 0:29:22- The trailblazing... Yeah, the, um... - Yeah, what is a trailblazer?
0:29:22 > 0:29:24- A...- I'm sorry? - A trailblazer is a...
0:29:24 > 0:29:27- Is it someone who does something first?- Yes. Exactly.
0:29:27 > 0:29:30You haven't done anything first, have you, Richard?
0:29:30 > 0:29:31- This four-step...- Ever.
0:29:34 > 0:29:35Well... Um...
0:29:35 > 0:29:38I know you did well in the tasks.
0:29:38 > 0:29:43But in your current business, last year, it made 17,000.
0:29:43 > 0:29:45Yes, that's correct.
0:29:45 > 0:29:48In your business plan, you stated that this company with Lord Sugar
0:29:48 > 0:29:51is going to be worth three million by year three.
0:29:51 > 0:29:55Why should Lord Sugar believe that, you know, if you've made 17 grand,
0:29:55 > 0:29:59that with the new business, you're going to make three million?
0:29:59 > 0:30:01I mean...
0:30:01 > 0:30:02Is it bullshit?
0:30:02 > 0:30:04I think it's bullshit.
0:30:04 > 0:30:06I don't think it's bullshit.
0:30:06 > 0:30:08I think that with this sort of investment,
0:30:08 > 0:30:11I'll be able to quickly scale this corporation up. My current...
0:30:11 > 0:30:13I don't believe it.
0:30:13 > 0:30:15I don't think the fees...
0:30:15 > 0:30:17Your past performance, it doesn't give me
0:30:17 > 0:30:20any confidence in your future growth.
0:30:21 > 0:30:22I've...
0:30:22 > 0:30:26produced a business plan here that, to be honest with you,
0:30:26 > 0:30:27has a lot of waffle in it.
0:30:27 > 0:30:30Well, I think you're the type of guy that feels you can write
0:30:30 > 0:30:34a lot of bullshit and no-one'll see the truth underneath.
0:30:34 > 0:30:36- That's what I think you've done here.- I...
0:30:36 > 0:30:38I think I'm...
0:30:38 > 0:30:40I think I'm agreeing with you.
0:30:41 > 0:30:42Thank you.
0:30:52 > 0:30:55Aaaargh!
0:30:55 > 0:30:56I've thrown it away.
0:31:05 > 0:31:07It's just stupid, just...
0:31:07 > 0:31:11absolute pretentious crap that I let come out of my mouth sometimes.
0:31:19 > 0:31:21Oh, look, he got beaten!
0:31:21 > 0:31:22THEY LAUGH
0:31:22 > 0:31:23Look at that!
0:31:23 > 0:31:25- Well?- Oh, my God!
0:31:25 > 0:31:28- No way! - THEY LAUGH
0:31:28 > 0:31:30What did they say?
0:31:30 > 0:31:33Oh, I was torn apart, I was torn apart.
0:31:33 > 0:31:35Quite right, as well.
0:31:35 > 0:31:37Do you wish you could go back and speak to her
0:31:37 > 0:31:38and tell her a few more things?
0:31:38 > 0:31:40There's nothing more to be said!
0:31:40 > 0:31:42THEY LAUGH
0:31:42 > 0:31:44There's nothing more to be said.
0:31:44 > 0:31:47- HE SIGHS - Maybe ask her out for some dinner, that's about all I've got!
0:31:47 > 0:31:49Oh, dear!
0:31:51 > 0:31:52I want my mum!
0:31:53 > 0:31:56Your projections are wildly optimistic.
0:31:56 > 0:31:59After 12 months, suddenly, instead of 50,000 members,
0:31:59 > 0:32:01the number of people you've got
0:32:01 > 0:32:04jumps phenomenally to 400,000 a month.
0:32:04 > 0:32:07That's the way that these apps tend to work.
0:32:07 > 0:32:09- You usually do see a big increase... - Unless you don't.
0:32:09 > 0:32:12Unless you don't, of course. Unless, in fact, you don't.
0:32:12 > 0:32:13If you've got something that works,
0:32:13 > 0:32:16it might be that hockey stick, but if it doesn't, if it takes longer,
0:32:16 > 0:32:18you need to be mindful of the fact
0:32:18 > 0:32:19- that you're going to run out of money.- Yes.
0:32:19 > 0:32:21The numbers are optimistic,
0:32:21 > 0:32:23but you probably won't see another business plan
0:32:23 > 0:32:27that's projecting to make £7 million profit after three years.
0:32:27 > 0:32:30This is a space that's exploding right now.
0:32:30 > 0:32:32There is room for gamification of dating.
0:32:33 > 0:32:36I know that I can be a really successful hairdresser.
0:32:36 > 0:32:39I want to see our brand, our logo, absolutely everywhere,
0:32:39 > 0:32:41and I want to make sure that every franchise,
0:32:41 > 0:32:43every salon that does open, is successful.
0:32:43 > 0:32:45Where does your drive and determination
0:32:45 > 0:32:47and motivation come from?
0:32:47 > 0:32:51The truth, why I got into hairdressing, I lost a child,
0:32:51 > 0:32:53and I was in a very bad place.
0:32:53 > 0:32:55For me, now, with the salon
0:32:55 > 0:32:57and trying to make it as successful as possible,
0:32:57 > 0:33:01I know that life can be over within a drop of a hat,
0:33:01 > 0:33:04and I want my children to have absolutely everything,
0:33:04 > 0:33:06and I want them to know that they can be as successful
0:33:06 > 0:33:07as what they want to be,
0:33:07 > 0:33:09and they can do absolutely anything in life,
0:33:09 > 0:33:12and I'm going to be the mum that does that for them.
0:33:14 > 0:33:17I'm really upset with myself for...
0:33:17 > 0:33:20doing exactly the opposite to what's got me here today,
0:33:20 > 0:33:22which is keeping things simple, being honest, being myself.
0:33:22 > 0:33:25I was the leading candidate in wins coming into this process,
0:33:25 > 0:33:28and I'm just... I've gone and thrown it all away.
0:33:28 > 0:33:32Do you still truly believe in your concept, in your business plan?
0:33:32 > 0:33:35I believe that if the wind blew on it
0:33:35 > 0:33:36and knocked off all the leaves,
0:33:36 > 0:33:39what's left underneath is a really good, simple idea,
0:33:39 > 0:33:42which is basically work with small businesses,
0:33:42 > 0:33:44and use their whole marketing budget,
0:33:44 > 0:33:47and make sure that's accountable against their growth.
0:33:47 > 0:33:49That's the simple concept.
0:33:49 > 0:33:51What I've done is I've overcomplicated it,
0:33:51 > 0:33:55and I wouldn't blame Lord Sugar for not investing in it.
0:33:59 > 0:34:03One tough interview would have been enough, to be honest with you,
0:34:03 > 0:34:07but to have four back-to-back at that level of grilling...
0:34:07 > 0:34:09Put a lot of things into perspective,
0:34:09 > 0:34:11to make me realise there may be certain things
0:34:11 > 0:34:14that I want to slightly tweak.
0:34:14 > 0:34:17You've just got to hope that they've bought into your passion.
0:34:17 > 0:34:19All comes down to tomorrow!
0:34:30 > 0:34:34'I'm not going to lie, the interviews were absolutely brutal.
0:34:34 > 0:34:37'But I've got to go in there, fight my corner,
0:34:37 > 0:34:40'and I will keep fighting till the very end.'
0:34:41 > 0:34:45'I think it was difficult for people to buy into me on first impressions.
0:34:45 > 0:34:47'There's still a lot of convincing to do,
0:34:47 > 0:34:50'but I'm not going to go down without a fight.'
0:34:50 > 0:34:53'I believe I impressed the interviewers.
0:34:53 > 0:34:56'However, my concept's a risk, and I know it's going to be
0:34:56 > 0:34:59'a risk for Lord Sugar, but hopefully he sees beyond that.'
0:34:59 > 0:35:01'I completely understand the feedback
0:35:01 > 0:35:04'that I got on my business plan, but I would say that
0:35:04 > 0:35:05'I still have 100% faith in my idea,
0:35:05 > 0:35:08'and I still really want to pursue it.'
0:35:08 > 0:35:11'I've never experienced anything like that in my life.
0:35:11 > 0:35:15'Today is the first boardroom that I'm really worried to go into.
0:35:15 > 0:35:19'I've been ripped to shreds, and I've got a lot of work to do today
0:35:19 > 0:35:20'if I'm going to survive.'
0:35:34 > 0:35:38Well, good morning. Welcome to this very important part of the process.
0:35:38 > 0:35:42And we welcome Linda to my boardroom for the first time.
0:35:42 > 0:35:45Linda and I go back well over 20 years,
0:35:45 > 0:35:48and I know she's a very, very shrewd business lady.
0:35:48 > 0:35:51Do you want to start me off with Charleine, Linda?
0:35:51 > 0:35:53I think Charleine is a fighter.
0:35:53 > 0:35:57She's got stamina, and she would work really hard.
0:35:57 > 0:36:02But her expectations are probably beyond her ability.
0:36:02 > 0:36:04What is her expectation?
0:36:04 > 0:36:10She wants to start a hairdressing academy, franchise...
0:36:10 > 0:36:12The next Toni & Guy, for example?
0:36:12 > 0:36:14They've been going since the old Queen died.
0:36:14 > 0:36:18- They opened their first shop in 1963.- Yeah.
0:36:18 > 0:36:20- It wasn't until 25 years later... - Right...
0:36:20 > 0:36:22..that they actually franchised.
0:36:22 > 0:36:25Claude has actually been following these people around
0:36:25 > 0:36:27for the last ten weeks. What's your view?
0:36:27 > 0:36:30The thing is, she has been a fantastic candidate
0:36:30 > 0:36:31in terms of her selling ability
0:36:31 > 0:36:35and her drive, and she's got one salon in Plymouth, 12 employees,
0:36:35 > 0:36:38and I think she can replicate that over a number of salons.
0:36:38 > 0:36:40Going beyond that might be problematic.
0:36:40 > 0:36:43She will not give up. She's got determination...
0:36:43 > 0:36:44Well, she might have to give up,
0:36:44 > 0:36:47because for her to grow as big as Toni & Guy, I mean, it's like...
0:36:47 > 0:36:49expecting Claude to grow an afro.
0:36:49 > 0:36:50THEY LAUGH
0:36:50 > 0:36:53All right, let's move on, then, to Gary.
0:36:53 > 0:36:56Gary's very fond of exaggerating his importance.
0:36:56 > 0:37:00He was absolutely insistent that he'd had a billion-pound budget,
0:37:00 > 0:37:03- that he'd had a team of 600 people...- Him personally?- Yeah.
0:37:03 > 0:37:07His interpretation of managing 600 people is very,
0:37:07 > 0:37:09very different to mine.
0:37:09 > 0:37:11Mm. What about his business idea?
0:37:11 > 0:37:16It shows him running something like 2,000 events in his first year
0:37:16 > 0:37:20- and charging around about £300... - £300?- ..average for each...
0:37:20 > 0:37:22What's he going to get for 300 quid?
0:37:22 > 0:37:25That sounds like an event for the Piers Morgan fan club.
0:37:25 > 0:37:28- THEY LAUGH - Where about two people turn up!
0:37:28 > 0:37:31When he spoke to me, his USP was an app.
0:37:31 > 0:37:34If you're in Australia and you want to be part of a party
0:37:34 > 0:37:38that's happening in London, the app will allow you to do that.
0:37:38 > 0:37:40You're not physically there but you're joining in?
0:37:40 > 0:37:41You're not physically there.
0:37:41 > 0:37:44So if you forgot your anniversary, you could say, "Sorry, darling,
0:37:44 > 0:37:46"I'm going to throw you a virtual party."
0:37:46 > 0:37:49- Yeah!- Party planners are normally quite fun people, aren't they?
0:37:49 > 0:37:51I mean, he's very corporate.
0:37:51 > 0:37:54I can't imagine him turning up and throwing a few tunes.
0:37:54 > 0:37:56No, neither can I!
0:37:56 > 0:37:58OK, now, Joseph.
0:37:58 > 0:38:02Joseph wants your investment to create a gas plumbing brand,
0:38:02 > 0:38:05and then take that out and franchise it.
0:38:05 > 0:38:09It's based on the business that he has already started from scratch.
0:38:09 > 0:38:13The franchise idea, again, is a bit like Charleine's thing,
0:38:13 > 0:38:15it's a non-starter.
0:38:15 > 0:38:17He realises that he's very ambitious, and he's quite happy
0:38:17 > 0:38:22to temper his ideas into something that could perhaps be a slower burn.
0:38:22 > 0:38:26- But he's got a way to go to get there.- He's incredibly driven.
0:38:26 > 0:38:28He absolutely loves what he does.
0:38:28 > 0:38:30But take the property task.
0:38:30 > 0:38:33He ran off dealing with the high-end stuff,
0:38:33 > 0:38:36and really, he was a fish out of water.
0:38:36 > 0:38:37He's rough round the edges,
0:38:37 > 0:38:41but he's not a fish out of water in the plumbing business.
0:38:41 > 0:38:43OK, so we've got Vana.
0:38:43 > 0:38:46She wants to start a dating app.
0:38:46 > 0:38:49I'm not sure if that's going to make me Cupid or stupid!
0:38:49 > 0:38:51THEY LAUGH
0:38:51 > 0:38:54It's a marketplace that is booming at the moment, and I think that
0:38:54 > 0:38:55she's an incredibly clever girl.
0:38:55 > 0:38:57We've seen that throughout the tasks.
0:38:57 > 0:39:00I think she could possibly make it work.
0:39:00 > 0:39:02The concept is, you are matched up with someone,
0:39:02 > 0:39:07but you don't see who that person is, and you play games with them...
0:39:07 > 0:39:10- Right...- ..then finally at the end of the day,
0:39:10 > 0:39:12their picture becomes revealed.
0:39:12 > 0:39:14So you go through all of this palaver,
0:39:14 > 0:39:18and then in the end, you get shown a picture of the person,
0:39:18 > 0:39:20and at that point, you go...
0:39:20 > 0:39:22"My God, what a bleedin' ugbo!"
0:39:22 > 0:39:23THEY LAUGH
0:39:23 > 0:39:25- Yeah.- How far does her money go?
0:39:25 > 0:39:28Cos building websites and apps and gaming sounds...
0:39:28 > 0:39:32Therein lies the problem, because I think that the £250,000
0:39:32 > 0:39:35investment would go very, very quickly.
0:39:35 > 0:39:37Within six months, she'd blow the money.
0:39:37 > 0:39:39But you mustn't forget that the leading app
0:39:39 > 0:39:43for dating in the world has 50 million users.
0:39:43 > 0:39:47The idea of gamification is also really smart,
0:39:47 > 0:39:50these are the two hottest areas in mobile apps,
0:39:50 > 0:39:51and she's put them together.
0:39:51 > 0:39:56If she gets it right, it could be absolutely enormous.
0:39:56 > 0:39:58Let's talk about Richard.
0:39:58 > 0:40:01Well I think throughout all the tasks, he wants to keep it simple,
0:40:01 > 0:40:04and yet, when you look at this document, I couldn't understand it.
0:40:04 > 0:40:08- I think he was beaten by the time he got to me.- Really?- Yeah.
0:40:08 > 0:40:09But ultimately,
0:40:09 > 0:40:14the idea, an outsourced marketing department, is not a bad idea, Alan.
0:40:14 > 0:40:18- And he's quite a bright individual. - He does know about marketing.
0:40:18 > 0:40:21I mean, the advertising task this year was one of the best we've seen.
0:40:21 > 0:40:26- Yeah.- What I find worrying is that he is involved currently
0:40:26 > 0:40:28in a digital marketing business.
0:40:28 > 0:40:31Doesn't that mean he's got...? It's a competing business?
0:40:31 > 0:40:34What he tried to say was, "These are separate businesses,
0:40:34 > 0:40:38"and the business I'm proposing to Lord Sugar is different."
0:40:38 > 0:40:42Unfortunately, though, within the business plan, there's a graphic.
0:40:42 > 0:40:45Well, this is a graphic that his previous marketing company
0:40:45 > 0:40:49produced, so the idea that what he's trying to present here to you, Alan,
0:40:49 > 0:40:51is something that's completely new...
0:40:51 > 0:40:53It's false.
0:40:53 > 0:40:56Thank you very much indeed for your input, it's been very,
0:40:56 > 0:40:58very helpful, and I'll see you soon.
0:40:58 > 0:41:00- Thanks a lot.- Thank you.
0:41:08 > 0:41:10PHONE RINGS
0:41:10 > 0:41:11Yes, Lord Sugar.
0:41:11 > 0:41:14- Can you send the five candidates in, please?- Yes, Lord Sugar.
0:41:14 > 0:41:17You can go through to the boardroom now.
0:41:28 > 0:41:33- Anybody want to volunteer to talk to me first of all?- I will.- OK, Vana.
0:41:33 > 0:41:39- Your business idea is a dating... - App.- ..application, yeah?
0:41:39 > 0:41:44- Yes, it focuses on making dating fun using these games.- Right.
0:41:44 > 0:41:47Games that range from psychometric tests
0:41:47 > 0:41:49to brain puzzles to brain-teasers,
0:41:49 > 0:41:52and it will use science to match people.
0:41:52 > 0:41:53Here's my issue.
0:41:53 > 0:41:55The business that you are proposing,
0:41:55 > 0:41:58and I'm only going historically with dating websites,
0:41:58 > 0:42:04have multi-million pound investments to even get off the ground.
0:42:04 > 0:42:06How are you going to do it with £250,000?
0:42:06 > 0:42:08You know, if you tell me that it's impossible,
0:42:08 > 0:42:12I will just tell you that I disagree with you wholeheartedly,
0:42:12 > 0:42:15and that £250,000 can take us a long way. I...
0:42:15 > 0:42:17According to him, it'd take you about six months.
0:42:17 > 0:42:18Well, to go through the money.
0:42:18 > 0:42:21In the six months, I hope to be generating enough revenue
0:42:21 > 0:42:24to cover the costs of the project.
0:42:24 > 0:42:29The most popular dating application at the moment, Tinder -
0:42:29 > 0:42:33it's taken them two years to generate a bit of revenue now.
0:42:33 > 0:42:36Yes, but there is room for this, I'm telling you.
0:42:36 > 0:42:39- This is a trend that is here to stay.- Hmm.
0:42:39 > 0:42:41- Gary.- Yes, Lord Sugar.- Um...
0:42:41 > 0:42:44- You left your big retailer, yeah? - Yes.
0:42:44 > 0:42:48Where you claim that you led a team of 600 people.
0:42:48 > 0:42:51Absolutely right. They gave me a budget of £1 billion and said,
0:42:51 > 0:42:53- "Make it happen." Simple as that.- Really?- Yeah.
0:42:53 > 0:42:55- And you were the boss, were you? - Any, kind of, er...
0:42:55 > 0:42:56money that had to get signed off
0:42:56 > 0:42:59over the value of £3 million, I used to have to get it authorised.
0:42:59 > 0:43:02- So you could sign off yourself personally under £3 million.- Um...
0:43:02 > 0:43:04Up to £1 million myself personally.
0:43:04 > 0:43:07I've had a lot of dealings with that organisation,
0:43:07 > 0:43:09and I find it a big claim, Gary.
0:43:09 > 0:43:10That was... It was absolutely
0:43:10 > 0:43:12one of my greatest achievements in business.
0:43:12 > 0:43:18- Now, your concept is events, right? - Yes, Lord Sugar.- OK.
0:43:18 > 0:43:20- That doesn't exist... - How big can this business get?- Um...
0:43:20 > 0:43:21I'm looking to be global,
0:43:21 > 0:43:23- I'm looking to be national. - Global?- Yeah.
0:43:23 > 0:43:25What is a virtual party? I'm not with you.
0:43:25 > 0:43:28A virtual party is when you can actually beam people in.
0:43:28 > 0:43:29- You have them there...- Holograms?
0:43:29 > 0:43:32- It's like virtual meetings in the corporate world.- I've heard of...
0:43:32 > 0:43:33That's Skype, isn't it?
0:43:33 > 0:43:36- Er... It's a bit better than Skype. - Don't get it. Sorry.
0:43:36 > 0:43:38- It's...- I don't get it.
0:43:38 > 0:43:40OK, Richard.
0:43:40 > 0:43:44Your plan is focused on base camp strategy sessions
0:43:44 > 0:43:48to remove the cloud from our client's business growth mountain.
0:43:48 > 0:43:51So I'm confused, you're not out there selling crampons,
0:43:51 > 0:43:53for example, are you?
0:43:53 > 0:43:54I'm... I'm so disappointed.
0:43:54 > 0:43:57I've shown my credibility with marketing in this process,
0:43:57 > 0:44:00but I've submitted a completely...
0:44:00 > 0:44:01A piece of gobbledygook.
0:44:01 > 0:44:05Have you removed the clouds around your head at the moment?
0:44:05 > 0:44:06I have, so...
0:44:06 > 0:44:07To put it simply,
0:44:07 > 0:44:10the new business will manage the whole marketing budget
0:44:10 > 0:44:11for a small business,
0:44:11 > 0:44:14and that will generate the sales that it needs to grow.
0:44:14 > 0:44:18OK, I've got it. But let's get down to facts here.
0:44:18 > 0:44:21The current marketing business that you have with your brother
0:44:21 > 0:44:26sounds to me exactly the same as what you're proposing here.
0:44:26 > 0:44:27No, the...
0:44:27 > 0:44:29What we're proposing here
0:44:29 > 0:44:31is to be able to manage complete marketing budgets.
0:44:31 > 0:44:34The company that I currently have is just a website development company.
0:44:34 > 0:44:36Can I just interrupt?
0:44:36 > 0:44:37Frankly, what you put down as the company
0:44:37 > 0:44:40that you've got currently, this YOMP Marketing -
0:44:40 > 0:44:42"It's a full-service digital marketing agency.
0:44:42 > 0:44:45"It builds brands, engages, connects, moves audiences..."
0:44:45 > 0:44:46It's exactly...
0:44:46 > 0:44:49I mean, almost word for word, the same as your business plan.
0:44:49 > 0:44:53I don't see them as being the same businesses. Um... I don't...
0:44:53 > 0:44:56They just happen to be described in the same way?
0:44:56 > 0:44:59I think you're being a bit evasive at the moment, Richard.
0:45:00 > 0:45:06Now, Charleine. Your work ethic is tremendous, we all agree on that.
0:45:06 > 0:45:08- You've got a hairdressing salon. - Yes, Lord Sugar.
0:45:08 > 0:45:11And you want to have a franchise.
0:45:11 > 0:45:13Yes, to start with,
0:45:13 > 0:45:17I would want to open a training academy with a salon attached to it.
0:45:17 > 0:45:20I say very respectfully
0:45:20 > 0:45:23that in order to start off a franchising chain...
0:45:23 > 0:45:25You've got to be big in a big city.
0:45:25 > 0:45:28- Well, never mind a big city, you've just got to be big, period.- Yeah.
0:45:28 > 0:45:30And I'm not going to say that tomorrow I'm going to open
0:45:30 > 0:45:34and I'm just going to be this big massive chain, you know,
0:45:34 > 0:45:35it's going to take time.
0:45:35 > 0:45:37So I would move to London.
0:45:37 > 0:45:39They charge phenomenal prices compared to,
0:45:39 > 0:45:40obviously, us down in Plymouth...
0:45:40 > 0:45:43But, Charleine, you can't just bowl up in high street London
0:45:43 > 0:45:46and open up a shop and say, "Hello, Charleine's here,"
0:45:46 > 0:45:49and people are going to come into your salon.
0:45:49 > 0:45:52Charleine, the difficulty that you have is competition.
0:45:52 > 0:45:55- Yes.- You come to London, and you'll be swallowed up.
0:45:55 > 0:45:56Maybe.
0:45:56 > 0:45:58Yeah, no.
0:45:58 > 0:45:59Why don't you just carry on in Plymouth?
0:45:59 > 0:46:01That seems like a good area.
0:46:01 > 0:46:03You're known there, you develop your business in Plymouth.
0:46:03 > 0:46:05I do understand that, and that's why I would work
0:46:05 > 0:46:08absolutely my socks off to promote myself, to...
0:46:08 > 0:46:11I've got no qualms in the fact that you would work your socks off.
0:46:11 > 0:46:12- When you start...- That...
0:46:12 > 0:46:15That I have already seen. But, Charleine...
0:46:17 > 0:46:20..I do admire your drive, your...
0:46:20 > 0:46:24inspiration, and your hard work and efforts.
0:46:24 > 0:46:26And it's very hard for me at this stage to,
0:46:26 > 0:46:30kind of suppress that enthusiasm, but...
0:46:30 > 0:46:34I don't believe that I can go into business with you at this time.
0:46:34 > 0:46:37I think you should take advice from Claude
0:46:37 > 0:46:41and pursue those additional branches down there.
0:46:41 > 0:46:45So, it is with regret, Charleine, that...
0:46:45 > 0:46:47you're fired.
0:46:47 > 0:46:49Thank you, Lord Sugar, thank you, Karren, thank you, Claude.
0:46:49 > 0:46:54Good luck to whoever goes through. I wish you all the best. Thank you.
0:46:54 > 0:46:56- Bye.- Thank you very much, Lord Sugar.
0:47:08 > 0:47:13Joseph, I see you've gone from looking like Boycie,
0:47:13 > 0:47:16a second-hand car dealer, to a rather credible-looking young man.
0:47:16 > 0:47:17Good.
0:47:17 > 0:47:22Now, in order for your company to become a nationwide brand,
0:47:22 > 0:47:27a lot of money and a lot of years would have to be spent to do that.
0:47:27 > 0:47:29So the franchise thing is out of the window.
0:47:29 > 0:47:31I've got a contingency plan,
0:47:31 > 0:47:36and what my idea would be, is to expand it out to the local areas.
0:47:36 > 0:47:39We have some places very close that I can tap into very quickly.
0:47:39 > 0:47:41I have some relations
0:47:41 > 0:47:43with some nationwide property management companies,
0:47:43 > 0:47:45and they're constantly asking me,
0:47:45 > 0:47:46"Joe, can you take Northampton?
0:47:46 > 0:47:48"Joe, can you take the Cambridge area, can you take this?"
0:47:48 > 0:47:50And at the moment I have to say no, cos I can't...
0:47:50 > 0:47:52Why, cos you've only got...?
0:47:52 > 0:47:54Yeah, cos I only have X amount of engineers,
0:47:54 > 0:47:56and I don't have enough money to fund...
0:47:56 > 0:47:58These engineers that you have, how many have you got?
0:47:58 > 0:48:00Um... At the moment we have three.
0:48:00 > 0:48:04You've got to show me a path as to how this can get big.
0:48:04 > 0:48:06So, basically, firstly, I just wouldn't say it's small.
0:48:06 > 0:48:09- In the second year I managed to make £60,000.- Mm-hmm.
0:48:09 > 0:48:11You know, profit. I think that's good in the second year.
0:48:11 > 0:48:13Obviously it's going to grow massively.
0:48:13 > 0:48:14I made a hell of a lot of mistakes
0:48:14 > 0:48:16and wasted a lot of money on crappy vans...
0:48:16 > 0:48:18So how much money do you think we can make, then?
0:48:18 > 0:48:20Two weeks before I came in,
0:48:20 > 0:48:22I just got a £25,000 contract that will last for two months.
0:48:22 > 0:48:25There's a hell of a lot of money to be made in plumbing.
0:48:25 > 0:48:28- It's a service that's never going to disappear.- OK, look...
0:48:31 > 0:48:33Joseph...
0:48:33 > 0:48:35You've done some great things, really, at your age.
0:48:35 > 0:48:37It's just that...
0:48:39 > 0:48:42..that it worries me that it is a small-time thing.
0:48:43 > 0:48:45Um... Richard...
0:48:46 > 0:48:49In this process, you were in the winning team eight times.
0:48:49 > 0:48:53As the project manager, you won twice.
0:48:53 > 0:48:59But you've got a business already that I believe is a conflict.
0:49:02 > 0:49:03HE SIGHS
0:49:08 > 0:49:10Gary...
0:49:10 > 0:49:13You take great pride in being a corporate fellow.
0:49:13 > 0:49:17But I think your business plan is flawed.
0:49:18 > 0:49:20I don't understand it at all.
0:49:22 > 0:49:23I can't go into business with you.
0:49:23 > 0:49:24You're fired.
0:49:24 > 0:49:27Thank you, Lord Sugar, for the opportunity,
0:49:27 > 0:49:30and I genuinely wish everyone so well in their future ventures.
0:49:30 > 0:49:31Thanks ever so much. Thank you.
0:49:39 > 0:49:41RICHARD SIGHS
0:49:46 > 0:49:48And so there are three.
0:49:48 > 0:49:51And this is such an important decision for me
0:49:51 > 0:49:55that I think I'm going to take the opportunity
0:49:55 > 0:49:58of consulting with Claude and Karren.
0:49:58 > 0:50:01So step outside, and I'll call you back in shortly.
0:50:01 > 0:50:03Thank you.
0:50:09 > 0:50:10RICHARD SIGHS
0:50:12 > 0:50:15Richard's done very well in the past weeks.
0:50:15 > 0:50:18He's taken control of a lot of the tasks.
0:50:18 > 0:50:20He was project manager officially twice,
0:50:20 > 0:50:23but he was actually orchestrating things from the back.
0:50:23 > 0:50:26The trouble with Richard is, he had a genuine opportunity
0:50:26 > 0:50:29to be straight with you about his business competing or not.
0:50:29 > 0:50:31He somehow fudged it again.
0:50:31 > 0:50:36And then there's Joseph, a young man, a real hard worker.
0:50:36 > 0:50:40He's very straightforward, he talks language that I can understand.
0:50:40 > 0:50:42It's whether he is too young.
0:50:42 > 0:50:45You know, he has still got some naivete about him.
0:50:46 > 0:50:48Vana, highly intelligent.
0:50:48 > 0:50:52But this type of business that she wants to get into is massive,
0:50:52 > 0:50:55it needs massive amounts of money injected into it,
0:50:55 > 0:50:57although she says, "No, we can do it."
0:50:57 > 0:50:59It's a typical huge hockey stick,
0:50:59 > 0:51:01you have to have an act of faith whether you're going to
0:51:01 > 0:51:04go on that journey or whether she's going to burn.
0:51:04 > 0:51:05All right.
0:51:08 > 0:51:10PHONE RINGS
0:51:10 > 0:51:13- Can you send the three of them in, please?- Yes, Lord Sugar.
0:51:13 > 0:51:15Lord Sugar will see you now.
0:51:30 > 0:51:32Vana, I need convincing from you
0:51:32 > 0:51:34that I'm going to be making some money.
0:51:34 > 0:51:38I understand that it's a risk, but this is a market that's growing.
0:51:38 > 0:51:4025% of marriages in the UK meet online.
0:51:40 > 0:51:43- That is a fact. - What about divorces, then?
0:51:43 > 0:51:45- SHE LAUGHS - I'm not sure about the divorce rate, but...
0:51:45 > 0:51:49- Mm.- I want to ease your qualms a little bit.
0:51:49 > 0:51:50I have experience in this industry.
0:51:50 > 0:51:54I understand how an app is built, I understand how to pitch,
0:51:54 > 0:51:57and I understand how to sell a product, so...
0:51:57 > 0:52:02I have a passion for this, and I can bring this to fruition.
0:52:02 > 0:52:03Mm-hmm.
0:52:03 > 0:52:05- And if it don't work?- I mean...
0:52:05 > 0:52:08In every business you're investing in, in the plumbing business,
0:52:08 > 0:52:09in the marketing business,
0:52:09 > 0:52:12- in every business, there's a chance that it doesn't work.- Mm.
0:52:12 > 0:52:14Um... Joseph,
0:52:14 > 0:52:16remember on the property task,
0:52:16 > 0:52:19where you jumped in to become the project manager,
0:52:19 > 0:52:20you was a fish out of water
0:52:20 > 0:52:24in being able to deal with this, kind of, high-level stuff.
0:52:24 > 0:52:26So, I think in my own business, I'm a lot more confident
0:52:26 > 0:52:29to be able to sell it, sell myself, sell what we do.
0:52:29 > 0:52:30When you're growing a business,
0:52:30 > 0:52:33it's really important that you can move in different circles.
0:52:33 > 0:52:36Yeah, and I think I can move in different circles.
0:52:36 > 0:52:38I think that I've took that lesson on board,
0:52:38 > 0:52:41and I can 100% get a large client base.
0:52:41 > 0:52:44I think I've already done that, I've only been going for two years.
0:52:44 > 0:52:45Imagine what I can do in ten years.
0:52:45 > 0:52:48There is a trait that plumbers have
0:52:48 > 0:52:50in that their estimates are too high.
0:52:50 > 0:52:54Are you estimating too highly here to me?
0:52:54 > 0:52:55Not at all.
0:52:55 > 0:53:00If I can make £60,000 in two years with no help at all,
0:53:00 > 0:53:02- learning everything myself... - Mm-hmm...
0:53:02 > 0:53:03I've learnt the core lessons,
0:53:03 > 0:53:05and now it's just all about moving forward,
0:53:05 > 0:53:08- I've got a great base for us to build on.- Right.- There's no doubt...
0:53:08 > 0:53:11Richard, I'm going into business with somebody
0:53:11 > 0:53:13who's going to give 100% to the new business
0:53:13 > 0:53:16that we are going to form, OK?
0:53:16 > 0:53:19And we have explained, your existing business
0:53:19 > 0:53:21and the proposed one is exactly the same.
0:53:21 > 0:53:23I'm not going to business with anybody
0:53:23 > 0:53:25that's got some other deal on the side.
0:53:26 > 0:53:30Now, does the old business amalgamate in, yes or no?
0:53:31 > 0:53:34No, because I can't offer that,
0:53:34 > 0:53:38because my brother's a 50% shareholder in that business.
0:53:38 > 0:53:41Right, OK, so are you going to give your 50% to your brother?
0:53:41 > 0:53:44I am 100% agreed with my brother that my full-time focus
0:53:44 > 0:53:45would be on the new business...
0:53:45 > 0:53:48I just asked you a question, you're not answering it.
0:53:48 > 0:53:51Are you going to give your other 50% to your brother?
0:53:51 > 0:53:55I came into this process saying...
0:53:55 > 0:53:57Um...that I would keep that and be a silent partner,
0:53:57 > 0:53:58cos I set up the business...
0:53:58 > 0:54:01Can I just have a straightforward answer?
0:54:01 > 0:54:03No.
0:54:03 > 0:54:07- No what?- I wasn't going to hand over those shares.
0:54:07 > 0:54:09Well, that's the first time you've been straight with us here,
0:54:09 > 0:54:11really, so that's an improvement.
0:54:11 > 0:54:15So, conflict of interest between the two businesses, possibly, then.
0:54:17 > 0:54:18Right, well...
0:54:18 > 0:54:21Two of you are going to go through to the final.
0:54:22 > 0:54:24It's very difficult...
0:54:25 > 0:54:27..because we've got three very credible people
0:54:27 > 0:54:31that have battled their way through the process.
0:54:35 > 0:54:39Vana, I worry this £250,000
0:54:39 > 0:54:44is like a spit in the ocean, really, in order for this to be successful.
0:54:45 > 0:54:51Um... Joseph, my concern is whether you are mature enough yet,
0:54:51 > 0:54:53whether you're here too early for me.
0:54:54 > 0:54:57Um...
0:54:57 > 0:55:00But you're a business that I can understand,
0:55:00 > 0:55:04and I also understand that you're very, very determined.
0:55:06 > 0:55:10And so I'm going to tell you right now, Joseph,
0:55:10 > 0:55:11that you...
0:55:11 > 0:55:13are going to be in the final.
0:55:13 > 0:55:14Thank you very much.
0:55:16 > 0:55:18I won't let you down, I'm going to make you a lot of money.
0:55:18 > 0:55:20Well, you've got to win first of all.
0:55:20 > 0:55:23But you're in the final.
0:55:23 > 0:55:29I have got a problem here between two very, very intelligent people.
0:55:29 > 0:55:32Can I alleviate one concern for you, Lord Sugar?
0:55:32 > 0:55:34I want to commit myself 100%.
0:55:34 > 0:55:37I'm willing to give up all shareholdings and just go 100%.
0:55:37 > 0:55:39OK, I mean, that's just one element of it.
0:55:41 > 0:55:43Richard...
0:55:43 > 0:55:46You've done extremely well in the process.
0:55:46 > 0:55:48So you've obviously got something there.
0:55:51 > 0:55:56Vana, in order for your business plan idea to work,
0:55:56 > 0:55:59it has got to be so drop-dead brilliant
0:55:59 > 0:56:02that it's going to capture the imagination of users
0:56:02 > 0:56:04at a very early stage.
0:56:06 > 0:56:07I'm a gambler.
0:56:10 > 0:56:11Richard...
0:56:12 > 0:56:15You've been a very, very good candidate here,
0:56:15 > 0:56:18but I've decided I'm going to take a gamble
0:56:18 > 0:56:20by allowing Vana into the final.
0:56:20 > 0:56:22So Richard,
0:56:22 > 0:56:24you're fired.
0:56:24 > 0:56:25Thank you very much.
0:56:25 > 0:56:28Thank you, Karren, thank you, Claude, thank you, Lord Sugar.
0:56:28 > 0:56:30Good luck, guys.
0:56:31 > 0:56:32Ahem...
0:56:38 > 0:56:40HE SIGHS
0:56:52 > 0:56:54Very well done, the pair of you. You're in the final,
0:56:54 > 0:56:58and I'll be contacting you in a couple of days' time,
0:56:58 > 0:57:00letting you know what it's all about, OK?
0:57:00 > 0:57:03- Off you go, back to the house. - Thank you.- Thank you.
0:57:18 > 0:57:22Throughout this process I've been the most successful candidate
0:57:22 > 0:57:24in terms of tasks, and I just really want him to see
0:57:24 > 0:57:28that I have a talent for business, and if he invested in me,
0:57:28 > 0:57:31I could have ironed out those problems in the business plan.
0:57:31 > 0:57:34And I'm gutted that I haven't got that opportunity.
0:57:35 > 0:57:38- Yes, this is the greatest day of my life!- I don't believe it!
0:57:38 > 0:57:40- Well done, Vana.- Great job! - So happy!- I am... I'm shellshocked.
0:57:40 > 0:57:43- Can't believe it! Head-to-head final, me and you.- Yeah!
0:57:43 > 0:57:46- Fighting it out to the death for the 250 grand. - VANA LAUGHS
0:57:46 > 0:57:49- Do or die!- Well, I know it won't be, like, a physical fight,
0:57:49 > 0:57:51but it will be a definite fight.
0:57:51 > 0:57:55Now just two candidates remain.
0:57:55 > 0:58:01Lord Sugar's search for his next business partner is nearly over.
0:58:01 > 0:58:03- Next time...- For your final task,
0:58:03 > 0:58:05I want you to launch your businesses.
0:58:05 > 0:58:09- # This is the night... # - ..broken hearts...
0:58:09 > 0:58:10You look like a freak.
0:58:10 > 0:58:12..versus broken boilers.
0:58:12 > 0:58:15- The fire's not working! - STIFFLY:- Neither is the bath!
0:58:15 > 0:58:18Cut! "Nei-ther is the bath!"
0:58:18 > 0:58:20- Wow!- It's head-to-head...
0:58:20 > 0:58:21Do yourself proud.
0:58:21 > 0:58:23Gaming and dating.
0:58:23 > 0:58:27..in the battle for Lord Sugar's quarter million pound investment.
0:58:27 > 0:58:30You are going to be my business partner.