0:00:02 > 0:00:08£250,000, it's an acorn which we want grown into a great oak tree.
0:00:08 > 0:00:13Lord Sugar is on the hunt for a brand-new business partner.
0:00:13 > 0:00:17If you think this process is tough, it's just got a whole lot tougher.
0:00:17 > 0:00:21Over the next 12 weeks, you are out of your comfort zone.
0:00:21 > 0:00:27Ready to fight for his funding, 18 aspiring entrepreneurs.
0:00:27 > 0:00:30Supply and demand, that's what this is about.
0:00:30 > 0:00:34I'm demanding the answers, you had better bloody well supply them.
0:00:34 > 0:00:38On the table, a quarter million pound investment
0:00:38 > 0:00:44and a 50-50 partnership with Britain's toughest backer.
0:00:44 > 0:00:47You haven't used any of your skills, any of your knowledge,
0:00:47 > 0:00:51mistake on that, mistake on this, straight in the bin.
0:00:51 > 0:00:53- Rich, come on!- Let's go, mate.
0:00:53 > 0:00:55It's a deal worth battling for.
0:00:55 > 0:00:56I sold the most yesterday.
0:00:56 > 0:00:59- You did yesterday, but this morning you didn't.- Whatever.
0:00:59 > 0:01:0018 candidates.
0:01:00 > 0:01:03- Hang on.- Common sense prevails.
0:01:03 > 0:01:05We're going to be explosive.
0:01:05 > 0:01:0612 testing weeks.
0:01:06 > 0:01:10- I really don't know what to do. - I messed up a bit, didn't I?- Get in!
0:01:10 > 0:01:12One life changing opportunity.
0:01:12 > 0:01:14You're fired. You're fired.
0:01:14 > 0:01:17This is a bad call on strategy.
0:01:17 > 0:01:18You're fired.
0:01:27 > 0:01:29Previously on The Apprentice...
0:01:29 > 0:01:32You need to throw a party to remember.
0:01:32 > 0:01:34Two birthdays.
0:01:34 > 0:01:35Go!
0:01:35 > 0:01:3720 tough customers.
0:01:37 > 0:01:38Keep going.
0:01:38 > 0:01:42- In, out, in, out, shake it all about. Do you know this song? - That's old.
0:01:42 > 0:01:43Gary's mixed messages...
0:01:43 > 0:01:46- Is there any no-nos? - I've got a nut allergy.
0:01:46 > 0:01:48- So there's no nuts in there? - It may contain nuts.
0:01:48 > 0:01:50..were hard to swallow.
0:01:50 > 0:01:53That type of thing would be a big risk for Julie.
0:01:53 > 0:01:55And David's poor printing...
0:01:55 > 0:01:57It's back to front.
0:01:57 > 0:01:59Cut the top off so there's no happy birthday.
0:01:59 > 0:02:01..cost them dear.
0:02:01 > 0:02:05It's not the quality we were looking for, I think it's a no.
0:02:05 > 0:02:06On Selina's team...
0:02:06 > 0:02:08I don't have children, I don't like them.
0:02:08 > 0:02:11But that's not to say I'm not brilliant at putting on a children's event.
0:02:11 > 0:02:14..Richard riled teammate Vana.
0:02:14 > 0:02:16I got everything sorted with the cake.
0:02:16 > 0:02:17Don't come back to me with the cake.
0:02:17 > 0:02:19He got really mad at me, it was really awkward.
0:02:19 > 0:02:21But in the boardroom...
0:02:21 > 0:02:23Connexus, you won it.
0:02:23 > 0:02:24..a celebration.
0:02:24 > 0:02:27They loved it, I don't know why, but they loved that.
0:02:27 > 0:02:28Charleine...
0:02:28 > 0:02:30- Goodbye, boys.- Where are you going?
0:02:30 > 0:02:32..was going nowhere fast.
0:02:32 > 0:02:36You, young lady, jumped up thinking you were scot-free, but I'm sorry.
0:02:36 > 0:02:38Gary got a roasting.
0:02:38 > 0:02:41First rule of party planning is don't poison the client.
0:02:41 > 0:02:44But for David, the party was over.
0:02:44 > 0:02:48£175 wasted on these T-shirts.
0:02:48 > 0:02:49You're fired.
0:02:49 > 0:02:51Thank you very much, Lord Sugar.
0:02:51 > 0:02:54He became the tenth casualty of the boardroom.
0:02:55 > 0:02:59Now, eight remain to fight for the chance to become
0:02:59 > 0:03:01Lord Sugar's business partner.
0:03:10 > 0:03:126am.
0:03:12 > 0:03:14Good morning.
0:03:14 > 0:03:18For the candidates, a special delivery.
0:03:21 > 0:03:23Guys, you need to get up.
0:03:23 > 0:03:26Lord Sugar wants us to meet him at the South Bank Tower.
0:03:27 > 0:03:30- What did you say?- South Bank Tower.
0:03:30 > 0:03:32South Bank Tower? What's that?
0:03:32 > 0:03:35- The tower on the South Bank.- Whay!
0:03:35 > 0:03:38I've got a hard hat. I've just done my hair.
0:03:40 > 0:03:43Bloody hell, do you think that's how you wear a helmet, mate?
0:03:43 > 0:03:45- Yes, mate, yeah.- That's the back.
0:03:45 > 0:03:46LAUGHTER
0:03:54 > 0:03:56I really hope the teams don't change.
0:03:56 > 0:03:59My dream scenario would be we all stay as we are.
0:03:59 > 0:04:04I can't see Charleine going, "I'd really like Richard to come back."
0:04:04 > 0:04:07I can't see us saying, "I'd really like Selina to come back."
0:04:07 > 0:04:11- Don't fancy Selina coming over then? - That would be good, Gary.
0:04:11 > 0:04:15Whoever they take, I just hope it's not going to be too much of a catastrophe for the team.
0:04:18 > 0:04:21- South Bank Tower. - "South Bank Tower. Living high."
0:04:30 > 0:04:32Wow.
0:04:36 > 0:04:37We're very high.
0:05:01 > 0:05:04- Good morning. - ALL:- Good morning, Lord Sugar.
0:05:04 > 0:05:10This building was originally built in the '70s, and is now undergoing
0:05:10 > 0:05:16major construction, adding 11 new floors of luxury apartments.
0:05:16 > 0:05:19There's many things I've asked candidates to do.
0:05:19 > 0:05:23We've sold coffee, we've sold flowers, but for this task,
0:05:23 > 0:05:27you're going to sell the priciest product of them all.
0:05:27 > 0:05:28Property.
0:05:28 > 0:05:32I've found two developers who are about to
0:05:32 > 0:05:36launch their range of luxury apartments.
0:05:36 > 0:05:38You have to pitch to represent them
0:05:38 > 0:05:42and become sales executives on their behalf,
0:05:42 > 0:05:47with the opportunity to sell property worth millions of pounds.
0:05:47 > 0:05:50You'll also be selling mid-range properties.
0:05:50 > 0:05:53The team that makes the most amount of money,
0:05:53 > 0:05:55as far as commissions are concerned, will win.
0:05:55 > 0:06:01And in the losing team, at least one of you will be fired.
0:06:01 > 0:06:04Now, I think it's time to even up the teams.
0:06:04 > 0:06:08Selina, go over to Versatile.
0:06:12 > 0:06:14- So, everything clear? - ALL:- Yes, Lord Sugar.
0:06:14 > 0:06:15All right, off you go.
0:06:18 > 0:06:20Working in new developments,
0:06:20 > 0:06:23teams have two days to sell apartments off-plan.
0:06:24 > 0:06:27- Welcome to the team, Selina. - Happy to be here again.
0:06:27 > 0:06:30- First time to work with you.- Yeah. - Throughout the whole process.
0:06:30 > 0:06:33First, the rookie realtors need leaders.
0:06:33 > 0:06:36I want to put myself forward straightaway. I love to sell.
0:06:36 > 0:06:38I've got a business that does property rentals.
0:06:38 > 0:06:42Never sold a property before, but I can sell pretty much anything else.
0:06:42 > 0:06:45- OK. Lead the way. - Thank you very much, guys.
0:06:46 > 0:06:47On the other team...
0:06:47 > 0:06:48I want to do it.
0:06:48 > 0:06:51When I was at university, I was an estate agent to fund my studies.
0:06:51 > 0:06:53..project manager sorted.
0:06:53 > 0:06:56All in favour? Let's do it. All right.
0:06:56 > 0:07:00Next, decide who sells high-priced apartments.
0:07:00 > 0:07:03- I think the product manager needs to go there.- I'm going high-end.
0:07:03 > 0:07:06And who take on more affordable flats.
0:07:06 > 0:07:08Who wants to go into that mid-range team today?
0:07:08 > 0:07:11I would like to look at the high-end for myself.
0:07:11 > 0:07:15To go in and do the sales and stuff for them.
0:07:15 > 0:07:17Has anybody else got any thoughts on that?
0:07:17 > 0:07:19My parents are architects,
0:07:19 > 0:07:22so I grew up going to a lot of building sites and seeing
0:07:22 > 0:07:25a lot of different apartments that they were working on.
0:07:25 > 0:07:28I've been exposed to the world and how it works
0:07:28 > 0:07:30and how the new builds are actually sold.
0:07:30 > 0:07:35Look, I mean, Scott, you may not be happy with this, but would you...?
0:07:35 > 0:07:39At the end of the day, you're the project manager, make your decision.
0:07:41 > 0:07:42That decision's made then.
0:07:42 > 0:07:45- So, sorry, buddy.- Don't say sorry, it's fine.
0:07:47 > 0:07:51So, my initial thoughts on splitting the teams are myself and Selina
0:07:51 > 0:07:55to go to the high-end and Charleine and Gary to go to the mid-range.
0:07:55 > 0:07:58Having that mix so we can appeal to both sides.
0:07:58 > 0:08:02- I'd have liked to go to the high-end with you.- Yeah.- Yeah.
0:08:02 > 0:08:03I really want to go to the high-end.
0:08:03 > 0:08:07Well, I'm going to stick with that anyway. That's how it's going to go.
0:08:07 > 0:08:11'I know that Selina and Charleine have knocked heads.'
0:08:11 > 0:08:14I don't like to get involved in silly little arguments,
0:08:14 > 0:08:16but if I'd put them together today,
0:08:16 > 0:08:19it would have been an absolute nightmare.
0:08:19 > 0:08:23No negativity, everybody get on. Everybody work very well together.
0:08:23 > 0:08:26- Yeah.- Stay positive throughout. Fantastic.- Good luck.
0:08:30 > 0:08:3111am.
0:08:31 > 0:08:35I want to own my own tower block. The Valente Towers.
0:08:35 > 0:08:38I might even call it Valentino Towers just for Lord Sugar.
0:08:38 > 0:08:40Oh, you would, wouldn't you?
0:08:42 > 0:08:47Half of each team set off to start selling mid-range flats.
0:08:47 > 0:08:49Richard has a tendency to almost take over.
0:08:49 > 0:08:53What I want to see is Vana really stand up for herself.
0:08:53 > 0:08:57The rest will pitch to represent high-end developments.
0:08:57 > 0:09:00In the pitches, I will do an intro.
0:09:00 > 0:09:03If you can make sure you get comprehensive notes
0:09:03 > 0:09:06on all the features of the rooms.
0:09:08 > 0:09:10Newly spruced-up Stratford.
0:09:10 > 0:09:14Destined to be the area's tallest residential tower,
0:09:14 > 0:09:16Manhattan Loft Gardens.
0:09:16 > 0:09:19So, this is our show flat.
0:09:19 > 0:09:21Wow, it's beautiful!
0:09:21 > 0:09:25A chance to charm CEO Harry Handelsman.
0:09:25 > 0:09:27Double fridge, and this is your freezer.
0:09:27 > 0:09:29Oh, my gosh, this is my dream.
0:09:29 > 0:09:32- First impressions is amazing. - Thank you very much.
0:09:32 > 0:09:34My parents are architects in New York, so I'm...
0:09:34 > 0:09:36- Then it's an easy conversation. - Yeah.
0:09:36 > 0:09:39I care about architecture, I care about concept.
0:09:39 > 0:09:41I care about how people can interact.
0:09:41 > 0:09:43- KARREN:- I think they did really well.
0:09:43 > 0:09:46Vana understood that the man was very passionate about his building
0:09:46 > 0:09:49and talked architecture with him. I think the guy was very impressed.
0:09:49 > 0:09:52I have to say that we love this experience.
0:09:52 > 0:09:54We felt it from the moment we saw your office.
0:09:54 > 0:09:57And seeing the building, it's really incredible.
0:09:57 > 0:09:58We're really good salespeople
0:09:58 > 0:10:01and we think that we would be able to sell your properties.
0:10:01 > 0:10:03- Nice meeting you. - I think it went great.
0:10:03 > 0:10:05I think he really bought into us as well.
0:10:05 > 0:10:10I think that we are actually quite a strong proposition for it.
0:10:10 > 0:10:12Next to check out luxury living...
0:10:12 > 0:10:15- Morning.- ..Joseph and Selina.
0:10:15 > 0:10:18What we need from you is as much information about the project
0:10:18 > 0:10:21as possible so we can maximise our selling potential.
0:10:21 > 0:10:23What does it mean, as much as possible?
0:10:23 > 0:10:25Let's just start, let me guide you.
0:10:27 > 0:10:28We have floor-to-ceiling windows
0:10:28 > 0:10:31and it's going to give you an incredible vista. It's vast.
0:10:32 > 0:10:34Yes, it is expensive,
0:10:34 > 0:10:37but I believe the growth in the area is going to be stupendous.
0:10:39 > 0:10:43Selina and Joseph walked into the showroom and instead of going "Wow!"
0:10:43 > 0:10:45they showed no reaction whatsoever.
0:10:45 > 0:10:48I think the developer was really disappointed.
0:10:48 > 0:10:50He's so passionate about his project.
0:10:50 > 0:10:54What is important is that the sales person really understands,
0:10:54 > 0:10:57feels, gets what it is all about.
0:10:57 > 0:10:58Any questions?
0:10:58 > 0:11:01Pricing, I suppose. How much are the flats going to be?
0:11:01 > 0:11:03Because we need to maximise our commission rates
0:11:03 > 0:11:05to get as much money as possible.
0:11:06 > 0:11:09Look, what is important is not the price.
0:11:09 > 0:11:12What is really important is your understanding of the product.
0:11:12 > 0:11:14Joseph wants to earn a big, big commission.
0:11:14 > 0:11:17He wants to sell the most expensive apartments.
0:11:17 > 0:11:19He went steaming in far too bullish
0:11:19 > 0:11:21and I think that was a poor business decision.
0:11:27 > 0:11:29South London...
0:11:29 > 0:11:31Without sounding too up our own arses,
0:11:31 > 0:11:32there's two of the best sellers
0:11:32 > 0:11:34- within the process in this car. - Yeah.
0:11:34 > 0:11:36I would definitely agree with that.
0:11:36 > 0:11:38..laid on by Lord Sugar...
0:11:38 > 0:11:40Hi. Ben, the manager.
0:11:40 > 0:11:44..for Brett and Scott, a converted printworks near Clapham.
0:11:44 > 0:11:48- This is the mock-up show flat. It is only a studio apartment.- OK.
0:11:48 > 0:11:50Er, the space here is going to be a cupboard
0:11:50 > 0:11:52which will have your washer-drier in.
0:11:52 > 0:11:56Flats start at £320,000.
0:11:56 > 0:11:59Completion will be around February 2016.
0:11:59 > 0:12:01Use all your tools and you'll get some sales!
0:12:01 > 0:12:05- And this is the biggest one we've got! So... - SCOTT LAUGHS NERVOUSLY
0:12:05 > 0:12:09In Lewisham, a former office block for Gary and Charleine.
0:12:10 > 0:12:12This is a studio suite.
0:12:12 > 0:12:16Cheapest flats - £350,000.
0:12:16 > 0:12:17And over to the bedroom area.
0:12:17 > 0:12:20This gives you an idea of fixtures and fittings.
0:12:20 > 0:12:23I think I could adapt to this. Nice shower, nice throne.
0:12:23 > 0:12:25I think he needs to stay in here.
0:12:25 > 0:12:30Yeah, I could do with a moment, but I don't want to put the clients off.
0:12:30 > 0:12:33- Shall we get going?- Let me show you to your desks.- Thank you!
0:12:36 > 0:12:37Back in Clapham...
0:12:37 > 0:12:38Bear with me two secs.
0:12:38 > 0:12:40I'm just coming outside to see if I can find you.
0:12:40 > 0:12:43..for sales executive Scott...
0:12:43 > 0:12:45- Hello!- Ah!
0:12:45 > 0:12:48..a chance to seal an early deal.
0:12:48 > 0:12:51- Come on in.- This is a studio? - It is, yeah.
0:12:51 > 0:12:53These are obviously the walls.
0:12:54 > 0:12:59So this area here would be for your washing machine and...
0:12:59 > 0:13:01It would be for your fridge.
0:13:02 > 0:13:05- So, which one?- What this would be - sorry to interject -
0:13:05 > 0:13:07this is actually your wardrobe space,
0:13:07 > 0:13:09so you'll have a sliding door here.
0:13:09 > 0:13:12Secondary to that is where your washing machine and that would be.
0:13:12 > 0:13:15So we've also got lovely surfaces, erm...
0:13:17 > 0:13:18Yeah.
0:13:18 > 0:13:20And when is the completion date?
0:13:20 > 0:13:26Completion is in 20... I've got it written down here.
0:13:26 > 0:13:29It's 2017. February.
0:13:29 > 0:13:31Scott's making a terrible mess of things.
0:13:31 > 0:13:33If you come through here, I'll take you to the bathroom.
0:13:33 > 0:13:36He doesn't know what the development is completed,
0:13:36 > 0:13:38he doesn't know where the washing machine goes
0:13:38 > 0:13:40compared to where the fridge freezer goes.
0:13:40 > 0:13:42In fact, I'm not sure what he does know.
0:13:42 > 0:13:44This would be walking into the dining room,
0:13:44 > 0:13:46but there's a lot of space here.
0:13:46 > 0:13:48- BRETT:- Scott?- Yeah.- It's the lounge
0:13:48 > 0:13:50- and the dining room would be though there.- Sorry, the lounge.
0:13:54 > 0:13:57The pitch was OK. I mean, it wasn't great.
0:13:57 > 0:13:59- Fantastic.- Thank you.- Have a nice evening. Take care.
0:13:59 > 0:14:03I was stood there thinking, "What are you doing?!"
0:14:03 > 0:14:06Yeah, it was just a train crash.
0:14:09 > 0:14:14Next high-end pitch, property hotspot Canary Wharf,
0:14:14 > 0:14:17site of future landmark, Maine Tower.
0:14:17 > 0:14:19Your big selling point is the fact that
0:14:19 > 0:14:21you're on the doorstep of Canary Wharf.
0:14:21 > 0:14:25Selling the dream, company executive David Galman.
0:14:25 > 0:14:27Both for employers, for your social life,
0:14:27 > 0:14:29for absolutely everything, it's all there.
0:14:29 > 0:14:31With results decided on commission earned...
0:14:31 > 0:14:33I think me and Selina are the best.
0:14:33 > 0:14:35..Joseph takes a punt.
0:14:35 > 0:14:38But I don't think we come cheap.
0:14:38 > 0:14:41And we were thinking to work on maybe a 4% commission rate
0:14:41 > 0:14:42with a bonus.
0:14:42 > 0:14:444%?
0:14:44 > 0:14:50No, miles away. 1.5% and I won't move. I promise you.
0:14:50 > 0:14:51Don't try.
0:14:51 > 0:14:53Fair enough.
0:14:53 > 0:14:54- CLAUDE:- Joseph has done it again.
0:14:54 > 0:14:57He's being very pushy, but really, Selina should have stepped in.
0:14:57 > 0:14:58Great, thank you!
0:14:58 > 0:15:00How can they expect to win over potential buyers
0:15:00 > 0:15:03when they can't even win over David?
0:15:03 > 0:15:05- I think that went well.- Mm-hm.
0:15:06 > 0:15:08Are we walking through that water?
0:15:08 > 0:15:10Next to visit Canary Wharf...
0:15:10 > 0:15:12- O-M-G!- ..Richard and Vana...
0:15:15 > 0:15:17..touring the only available show flat.
0:15:17 > 0:15:20This is to show you a typical finish.
0:15:20 > 0:15:23Specification has been advanced for the site over the road,
0:15:23 > 0:15:27but the reality is, this is a small one-bedroom flat.
0:15:27 > 0:15:29We're looking to do a lot in a day
0:15:29 > 0:15:31and we're going to really smash it hard.
0:15:31 > 0:15:33- He actually worked in property. - I marketed in the area, yeah.
0:15:33 > 0:15:35Yeah, and I've worked actually in Canary Wharf
0:15:35 > 0:15:38and I hope that you consider us strongly
0:15:38 > 0:15:40because we like Canary Wharf
0:15:40 > 0:15:43- and we really enjoyed meeting with you today.- Pleasure.
0:15:44 > 0:15:48Richard and I play off each other well in the sales pitches.
0:15:48 > 0:15:51I think he took comments on board from the last task
0:15:51 > 0:15:57because he's not as bossy and he's actually giving me an input.
0:15:57 > 0:16:01So I hope that the developer chooses us to represent his property.
0:16:03 > 0:16:05Decision time...
0:16:05 > 0:16:10Stratford, unproven property track record but glossy showroom...
0:16:10 > 0:16:13Stratford was a sexier option and I'm concerned Canary Wharf's
0:16:13 > 0:16:16showroom space is going to be so ugly for us to show.
0:16:16 > 0:16:18..or Canary Wharf.
0:16:18 > 0:16:24No floor plans, show flat under construction, but a property hotspot.
0:16:24 > 0:16:28I don't think a property in Canary Wharf requires any negotiation.
0:16:28 > 0:16:31- It's very hot. Going to go with Canary Wharf?- OK.
0:16:31 > 0:16:33Canary Wharf is a brand in itself.
0:16:33 > 0:16:35Canary Wharf is more of a brand name,
0:16:35 > 0:16:37- so I think we should go with that. - Decision made.
0:16:37 > 0:16:40With both teams choosing the same location...
0:16:40 > 0:16:43David? How are you doing? It's Richard Woods here from Connexus.
0:16:43 > 0:16:46..the developer will decide.
0:16:46 > 0:16:48We would love it if you would be kind enough to let us
0:16:48 > 0:16:51sell some properties for you tomorrow.
0:16:51 > 0:16:53'I thought you were very professional.
0:16:53 > 0:16:56- 'So that's a yes from us.' - Amazing!- That's fabulous.
0:16:56 > 0:16:59- Thank you so much! - Whoo!
0:16:59 > 0:17:01- LINE RINGING - Hi, David. It's Joseph.
0:17:01 > 0:17:06'Erm, unfortunately for you, I've chosen Richard and Vana.
0:17:06 > 0:17:08'I think they were a bit more polished.
0:17:08 > 0:17:10'I wouldn't feel comfortable putting yourself
0:17:10 > 0:17:13'in front of clients of mine.
0:17:13 > 0:17:15'It doesn't sit that well with me.'
0:17:16 > 0:17:18Right. Thank you very much anyway.
0:17:19 > 0:17:20Well...
0:17:20 > 0:17:22that's a shame.
0:17:22 > 0:17:25He didn't feel you were suited to his company.
0:17:25 > 0:17:27That sounds like a personal thing.
0:17:27 > 0:17:30I don't know if he was talking about me specifically, was he?
0:17:30 > 0:17:31- Or both of us in general. - Don't know.
0:17:31 > 0:17:34- He said the other guys were more polished.- Yeah.
0:17:34 > 0:17:35I feel slightly offended.
0:17:35 > 0:17:37I don't know why he thinks that Richard or Vana
0:17:37 > 0:17:40could represent his properties better than us.
0:17:40 > 0:17:44The client's feedback was that we weren't polished enough, erm,
0:17:44 > 0:17:47and I don't feel that it was specifically aimed at me.
0:17:50 > 0:17:52Having lost out on Canary Wharf...
0:17:52 > 0:17:55- Good to see you again. - Lovely to see you again, sir.
0:17:55 > 0:17:57..for Joseph and Selina, it's Stratford.
0:17:57 > 0:18:00One piece of advice - skip suspenders.
0:18:00 > 0:18:03You don't need pink shirts. Just really relaxed
0:18:03 > 0:18:06- and lots of luck. I'm sure you'll do really, really well.- OK.
0:18:06 > 0:18:087pm.
0:18:08 > 0:18:11Hi, Anthony! Sorry, hi, is that Anthony?
0:18:11 > 0:18:12..two hours...
0:18:12 > 0:18:14Where are you from, by the way? Are you Italian?
0:18:14 > 0:18:15From Brazil!
0:18:15 > 0:18:17..to book in buyers for tomorrow.
0:18:17 > 0:18:19Back-to-back from nine till two o'clock.
0:18:19 > 0:18:22'If I'm getting in rental against what I'm paying out,
0:18:22 > 0:18:23'what's my return roughly?'
0:18:23 > 0:18:26I'll work it out as a return for you and then give you a call back.
0:18:26 > 0:18:27'Brilliant.'
0:18:27 > 0:18:29So what was the question?
0:18:29 > 0:18:31He wanted to know what his return would be back.
0:18:31 > 0:18:32- Return?- Yeah.
0:18:34 > 0:18:35Pfft.
0:18:35 > 0:18:37I look forward to seeing you tomorrow at 12pm.
0:18:37 > 0:18:39Do you know what you're looking to spend?
0:18:39 > 0:18:41'Around the one million mark.'
0:18:41 > 0:18:42In Lewisham...
0:18:42 > 0:18:47Built-in sink. Built-in toilet. Very modern. Very smart, isn't it?
0:18:47 > 0:18:53- ..Charleine...- It's south-facing. - ..pitching a £350,000 flat.
0:18:53 > 0:18:56- So do you want to snap this one up tonight before it goes?- Yep.
0:18:56 > 0:18:57Yep? Perfect.
0:18:57 > 0:18:59I am ecstatic!
0:18:59 > 0:19:02Congratulations. It was a pleasure doing business with you.
0:19:02 > 0:19:05Deposit taken, deal done.
0:19:05 > 0:19:08£350,000!
0:19:08 > 0:19:09Yeah!
0:19:09 > 0:19:12You could buy a street in Wales for that money!
0:19:12 > 0:19:14Wow!
0:19:14 > 0:19:16Appointments fixed,
0:19:16 > 0:19:19tomorrow, all developments open for business.
0:19:21 > 0:19:27I might not have the most eloquent of accents, but I can really sell.
0:19:27 > 0:19:31Joseph did make a big mistake not taking me on the high-end.
0:19:31 > 0:19:33- Well done.- Yeah.
0:19:40 > 0:19:426am.
0:19:42 > 0:19:45He didn't think I looked cool enough in my braces yesterday.
0:19:45 > 0:19:48- He said I looked too corporate. - Really?- No pink shirts.
0:19:48 > 0:19:50So I've tried to mimic his outfit this morning,
0:19:50 > 0:19:53- so hopefully he's going to be impressed.- Yeah.
0:19:53 > 0:19:55For both project managers...
0:19:55 > 0:19:56Morning, guys.
0:19:56 > 0:19:58..a chance to rally sale squads.
0:19:58 > 0:20:01We had our first meeting yesterday. There was a couple of mistakes made.
0:20:01 > 0:20:05I don't want you to miss deals because you have one bad experience.
0:20:05 > 0:20:06- Push for two each. - HE SIGHS
0:20:06 > 0:20:09- This is not that difficult.- Thank you very much. We appreciate that.
0:20:09 > 0:20:10Wicked.
0:20:10 > 0:20:12Congratulations, Charleine.
0:20:12 > 0:20:13Great sale last night.
0:20:13 > 0:20:15So, guys, strategy for the day -
0:20:15 > 0:20:18me and Selina are going to the same place...
0:20:18 > 0:20:20- You want to keep it the same?- Yeah.
0:20:20 > 0:20:24I had massive passion for being on the high-end team.
0:20:24 > 0:20:27The thing that came up yesterday was that we weren't polished enough,
0:20:27 > 0:20:30compared to, like, say Richard and Vana and that's what...
0:20:30 > 0:20:32But I wouldn't say you were more polished than me, Selina.
0:20:32 > 0:20:35That's not what I'm saying. It's more about client base.
0:20:35 > 0:20:37I've dealt with lots of international clients
0:20:37 > 0:20:39- and members of the royal family... - Have you ever bought a house?
0:20:39 > 0:20:42- Ever sold one?- No, but it's not just about the product is it?- Yeah.
0:20:42 > 0:20:45- Well, let's not get into an argument.- No, no, I'm not!
0:20:45 > 0:20:48Just for the team, it's too awkward to change now.
0:20:48 > 0:20:49Selina is cheeky.
0:20:49 > 0:20:54She just said that I'm not polished enough to sell at the high-end.
0:20:54 > 0:20:56I find her a very judgmental, insulting person.
0:20:56 > 0:21:01I think that is very unpolished for a businessperson.
0:21:01 > 0:21:05- It is what it is.- Yep.- Yep.- So... It's staying the same.
0:21:05 > 0:21:08- All right, guys.- Good luck then, guys. Let's make a move.
0:21:11 > 0:21:16Teams have ten hours to sell as many properties as possible.
0:21:16 > 0:21:17How about these? I think these look nice.
0:21:17 > 0:21:19Jam tarts.
0:21:19 > 0:21:22Every client they sweet-talk...
0:21:22 > 0:21:23Ladies like chocolates.
0:21:23 > 0:21:26- Milk Tray?- Yeah, absolutely!
0:21:26 > 0:21:30..will net them a 1.5% commission.
0:21:30 > 0:21:32Better put your arms down, mate.
0:21:32 > 0:21:33- Sweating?- Yeah.
0:21:33 > 0:21:35- Hi, Elizabeth?- Scott?
0:21:35 > 0:21:36Scott, lovely to meet you.
0:21:36 > 0:21:38- I'm Charleine.- Hello, I'm Sehrish.
0:21:38 > 0:21:40- JOSEPH:- By the time this is built,
0:21:40 > 0:21:43Stratford's regeneration is going to be outstanding.
0:21:45 > 0:21:48So do you have much knowledge in Clapham at all?
0:21:48 > 0:21:51Scott praising the virtues of South London living.
0:21:51 > 0:21:56So we're just here and it's very highly populated by everybody.
0:21:56 > 0:21:59You know, everybody's enjoying the Clapham.
0:21:59 > 0:22:01And also you've got absolutely everything.
0:22:01 > 0:22:03Dry cleaners, off-licences...
0:22:03 > 0:22:05Fish and chips.
0:22:05 > 0:22:07We've got everything here.
0:22:07 > 0:22:09I'm just going to take you over to the showroom.
0:22:09 > 0:22:13Welcome to the studio.
0:22:13 > 0:22:15OK.
0:22:15 > 0:22:18So, erm, it's a nice open space for the windows to have the sun
0:22:18 > 0:22:20come in throughout the day and the night.
0:22:23 > 0:22:28- Are you going to give any discount? - What would you...like?
0:22:28 > 0:22:29- CHUCKLING:- I don't know.
0:22:29 > 0:22:32It has to come from your mouth.
0:22:32 > 0:22:35I would be happy to offer just you guys - don't tell anyone else,
0:22:35 > 0:22:39obviously - a 1% discount on the overall cost.
0:22:39 > 0:22:42- How does that sound? - We'll have to think about it.- OK.
0:22:44 > 0:22:46It's a tough old game. I mean, you do the best you can.
0:22:46 > 0:22:48Take care. Thank you.
0:22:48 > 0:22:51It's down to your clients, it's down to preference, it's down to people,
0:22:51 > 0:22:54how they feel, what they want, it's really hard.
0:22:58 > 0:23:00In Canary Wharf...
0:23:00 > 0:23:03Thank you so much for coming down to see us today. Really appreciate it.
0:23:03 > 0:23:07..with properties priced up to £1.4 million,
0:23:07 > 0:23:11Richard and Vana deliver sugar-coated sales patter.
0:23:11 > 0:23:13Canary Wharf has a brand name to it
0:23:13 > 0:23:16that just makes it really attractive.
0:23:16 > 0:23:18The road's nice, it's sort of tree-lined,
0:23:18 > 0:23:20it's got a great, nice feel to it.
0:23:20 > 0:23:23Their charm offensive is really quite relentless.
0:23:23 > 0:23:25You've been chosen as one of the exclusive customers
0:23:25 > 0:23:26that we've called today.
0:23:26 > 0:23:30But then again, there isn't really much else they can offer.
0:23:30 > 0:23:34So do you have a layout of, you know, what the floor plan...?
0:23:34 > 0:23:37We don't have the actual layouts for them.
0:23:37 > 0:23:40It's just buying something without even having it on paper.
0:23:41 > 0:23:45When there isn't even a floor plan, developers use show flats
0:23:45 > 0:23:48to give people an idea of what their flat could look like.
0:23:48 > 0:23:53You can trust that these apartments are going to be well-designed.
0:23:53 > 0:23:55Richard and Vana have decided to ignore the show flat
0:23:55 > 0:23:59and I really think that could be a big mistake for them.
0:23:59 > 0:24:03I'm afraid, you know, I can't. Just without even having a viewing.
0:24:03 > 0:24:07No show flat, no floor plans... With just a plate of biscuits.
0:24:07 > 0:24:11- Thank you so much.- Thank you!
0:24:11 > 0:24:14- RICHARD:- Have you worked with "Gilly-ad" before?- No.
0:24:14 > 0:24:17I just want to point out to you, it's not "Gilly-ad" Homes,
0:24:17 > 0:24:19- it's Galliard Homes. - Galli-ally-ard.
0:24:19 > 0:24:22I'm just not going to say it, I think. Be easier.
0:24:24 > 0:24:26- On the other team...- Hello!
0:24:26 > 0:24:28- Hello.- Hi. Are you Anoushka?
0:24:28 > 0:24:31..with apartments costing up to £1.5 million,
0:24:31 > 0:24:34Selina sells Stratford's high life.
0:24:34 > 0:24:36As you can see, it's a very stunning design.
0:24:36 > 0:24:38- And what does this look on to? - Erm...
0:24:38 > 0:24:40I'd like a good aspect.
0:24:40 > 0:24:42Do you mind if I show you that after
0:24:42 > 0:24:44because I need to look at the positioning of the building
0:24:44 > 0:24:46to show you which ways the apartments face.
0:24:46 > 0:24:48It's about £1,400 per square foot.
0:24:48 > 0:24:51And what's the average square foot value in Stratford?
0:24:51 > 0:24:54I think it's about 30% less,
0:24:54 > 0:24:55so this property is more expensive...
0:24:55 > 0:24:58I think it's £455 a square foot.
0:24:58 > 0:25:00- Really? You could be right.- OK.
0:25:02 > 0:25:03- CLAUDE:- Selina's not one for detail.
0:25:03 > 0:25:06Can I see a floor plan?
0:25:06 > 0:25:07Erm...
0:25:07 > 0:25:09When they met with the developer yesterday,
0:25:09 > 0:25:12all the information was available to them.
0:25:12 > 0:25:14They didn't ask the questions and hence today,
0:25:14 > 0:25:16they haven't got the answers.
0:25:16 > 0:25:19I think I'd be more comfortable going off and doing some research
0:25:19 > 0:25:22and if I want to come back and purchase, I'll come back in.
0:25:22 > 0:25:24- JOSEPH:- Selina's performance is not great.
0:25:24 > 0:25:26I'll walk you out, Anoushka.
0:25:26 > 0:25:29When it comes to closing a sale, that's where she falls down.
0:25:30 > 0:25:32Obviously I am responsible for myself as a seller,
0:25:32 > 0:25:34but I do think it's a shame that Joseph,
0:25:34 > 0:25:37as someone who clearly talked about owning a property company,
0:25:37 > 0:25:38didn't know the right questions to ask
0:25:38 > 0:25:41and didn't know what I should include in my sales patter.
0:25:41 > 0:25:44Clearly I have gone wrong a little bit earlier in the day
0:25:44 > 0:25:46and he hasn't corrected me or offered me any support at all.
0:25:48 > 0:25:50Come with us.
0:25:50 > 0:25:53Lewisham, 11am.
0:25:53 > 0:25:54Have a look. Take your time.
0:25:54 > 0:25:58On Joseph's sub-team, Gary highlights the sights.
0:25:58 > 0:26:02Some people love the greenery. Some people like looking at the city,
0:26:02 > 0:26:04some people like looking into Lewisham.
0:26:04 > 0:26:06Hmm.
0:26:06 > 0:26:08We were actually quite positive we'd buy it,
0:26:08 > 0:26:09but now that we've been up here,
0:26:09 > 0:26:13I'm not sure that we really like the trains coming from that side
0:26:13 > 0:26:16and looking over the shopping mall that side.
0:26:18 > 0:26:21Gary's sale - derailed.
0:26:21 > 0:26:24So which one is it that you're mostly interested in?
0:26:24 > 0:26:26Charleine's - on track.
0:26:26 > 0:26:28I think we'll go for the fifth floor.
0:26:28 > 0:26:30Do you want me to secure that one for you now?
0:26:30 > 0:26:32- Yeah, I think we'll go for it. - Yes, please.- Excellent!
0:26:32 > 0:26:34Congratulations.
0:26:34 > 0:26:36I managed to secure another deal.
0:26:37 > 0:26:39But I bet Selina will say,
0:26:39 > 0:26:41"It's because you had easier properties to sell."
0:26:41 > 0:26:44At the end of the day, she could have come over. She didn't want to.
0:26:44 > 0:26:46And I could have gone to the high-end.
0:26:46 > 0:26:50Your signature in that box and could I have your signature in that box?
0:26:54 > 0:26:56Clapham.
0:26:56 > 0:26:57It's just this way.
0:26:57 > 0:26:59A £340,000 deal at stake.
0:26:59 > 0:27:02- It's more what it's overlooking as well, you see.- Yeah.
0:27:02 > 0:27:04Brett and his clients take in the view.
0:27:04 > 0:27:07So this is where you would be at.
0:27:07 > 0:27:09You're literally... How many window bays in?
0:27:09 > 0:27:11One, two, three, four.
0:27:11 > 0:27:14Yeah, so you've literally got all of this to look out at.
0:27:15 > 0:27:18I think you're showing them the wrong spot.
0:27:19 > 0:27:22- No, no...- It's four windows along. This is two.- I just said that.
0:27:22 > 0:27:25- So it's four windows along. - Yeah, I did say four windows.
0:27:25 > 0:27:26That was just for visually.
0:27:26 > 0:27:28I was just giving you what you were looking at,
0:27:28 > 0:27:31but if you go down here, this is exactly where the plot would be.
0:27:31 > 0:27:35This is four. But visually, it's pretty much exactly the same.
0:27:35 > 0:27:37No.
0:27:37 > 0:27:40- I don't want this one.- No?- No. I don't want to look at the wall.
0:27:43 > 0:27:46HE SIGHS
0:27:46 > 0:27:48PLANE OVERHEAD
0:27:48 > 0:27:49With commission key...
0:27:51 > 0:27:53..both teams push for sales.
0:27:53 > 0:27:57- Is this something that you would possibly purchase?- Probably, yeah.
0:27:57 > 0:27:58OK. Brilliant.
0:27:59 > 0:28:02I will also give you a free bottle of Prosecco
0:28:02 > 0:28:05- just to congratulate you. - Oh, wow! Yes, thank you.
0:28:08 > 0:28:10380. Thanks ever so much for that and congratulations.
0:28:10 > 0:28:13- Thank you very much. - Thanks ever so much.
0:28:13 > 0:28:17So if I do go through with it today, can you do anything on the price?
0:28:17 > 0:28:19- I can't deviate from that price at all.- Yeah?
0:28:19 > 0:28:20Well, at least I can say I tried.
0:28:20 > 0:28:22Would you like to go through with that today?
0:28:22 > 0:28:24- Yeah, I would actually.- Fantastic.
0:28:24 > 0:28:25Cool!
0:28:26 > 0:28:29What would it take for you to shake my hand?
0:28:30 > 0:28:33I would shake your hand if we agreed on a 1% discount
0:28:33 > 0:28:36- and I can buy it today. - You can buy it today.
0:28:36 > 0:28:39- I think we're able to do that for you today.- OK.
0:28:39 > 0:28:41Thank you very much.
0:28:41 > 0:28:44- Price...- Just a signature and the date, please, if you don't mind.
0:28:44 > 0:28:47..just over three quarters of a million.
0:28:47 > 0:28:49I feel absolutely amazing.
0:28:49 > 0:28:50I can't wipe the smile off my face.
0:28:50 > 0:28:52I'll just see you out. Thank you.
0:28:52 > 0:28:55I think the thing that clenched it today was obviously the discount,
0:28:55 > 0:28:57but also my outstanding sales techniques.
0:28:57 > 0:29:01- So we've got 1.5% on 750. - It's not bad.- Crazy.
0:29:02 > 0:29:03With regards to the sale he made,
0:29:03 > 0:29:06that customer clearly came in here looking to buy.
0:29:06 > 0:29:09It wasn't a difficult sale and he was very easy to get him
0:29:09 > 0:29:10to sign the contract.
0:29:10 > 0:29:12Hello, guys.
0:29:12 > 0:29:13Give us some good news, buddy!
0:29:13 > 0:29:17- Literally just sold a house for £765,000.- Well done!
0:29:17 > 0:29:19That's amazing.
0:29:19 > 0:29:22- 'Who sold that one?' - That was me.- 'Well done, Joseph.'
0:29:22 > 0:29:25I'm on the board. I sold one at 380 grand.
0:29:25 > 0:29:26Smashed it. Well done.
0:29:26 > 0:29:29- Charleine's managed to sell another one.- Well done, guys.
0:29:29 > 0:29:31- Keep doing your best.- Bye!
0:29:31 > 0:29:32- Well done, Charleine.- Mm-hm...
0:29:32 > 0:29:34No disrespect to Charleine, like,
0:29:34 > 0:29:37- I know she's a really good seller, but this is not an easy sell.- No.
0:29:37 > 0:29:40I mean, she's very good and pushy on certain sales, but I don't feel
0:29:40 > 0:29:43that she's necessarily got better skills than you or I have.
0:29:43 > 0:29:46- JOSEPH:- Selina is quite a negative person.
0:29:46 > 0:29:50She has a very manipulative way about her to try
0:29:50 > 0:29:54and make people think that something's not her fault.
0:29:58 > 0:30:00Canary Wharf...
0:30:00 > 0:30:03- It's not a decision I could make right this second.- OK.
0:30:03 > 0:30:05- Being honest with you.- Thank you.
0:30:05 > 0:30:08One high-end client walks away...
0:30:08 > 0:30:10TRUMPET FANFARE
0:30:10 > 0:30:12..as another rolls in.
0:30:12 > 0:30:15- Hello, I'm Vana, nice to meet you. - Hi, nice to meet you.
0:30:15 > 0:30:18- Zahir.- Hi, I'm Richard. - Nice to meet you, Zahir.
0:30:18 > 0:30:21Potential purchase, a luxury three-bed.
0:30:21 > 0:30:25Price? Almost 1.4 million.
0:30:25 > 0:30:28Could we see the...the floor plans?
0:30:28 > 0:30:31This is all we have to work with today, which is frustrating.
0:30:31 > 0:30:35My parents have a three-bedroom in New York and they're architects,
0:30:35 > 0:30:37so I know what the flow will be like.
0:30:37 > 0:30:41The kitchen will be here and it'll be open with the dining room.
0:30:41 > 0:30:43If you can help us with the price,
0:30:43 > 0:30:45we can give you an answer today.
0:30:46 > 0:30:48He's feeling the heat!
0:30:48 > 0:30:50It's going to be difficult for us to do anything on that price.
0:30:50 > 0:30:54- Is it impossible?- There's really no shift on the price.
0:30:54 > 0:30:57- If you can throw in the parking space...- Let's go ask the question.
0:30:57 > 0:31:00I'm going to try my best for you guys.
0:31:00 > 0:31:01I'll be back soon.
0:31:01 > 0:31:04I'll leave you on your own for a couple of minutes to discuss.
0:31:04 > 0:31:081.5 is a shit discount, unless you equate it to the fact
0:31:08 > 0:31:11it's a parking space and then suddenly, actually,
0:31:11 > 0:31:13it's like, OK.
0:31:13 > 0:31:15- Just sell it.- OK, I'll do my best.
0:31:15 > 0:31:18- Do you mind if we come back in? - You're already in!
0:31:18 > 0:31:19LAUGHTER
0:31:20 > 0:31:26OK, we're literally doing everything we possibly can to make this work
0:31:26 > 0:31:30for you and to make it worthwhile, so we can give you £20,000,
0:31:30 > 0:31:33which would be approximately the cost of parking the car round here.
0:31:34 > 0:31:37That's the most we could possibly do for you.
0:31:41 > 0:31:44- Let's go for it.- Fantastic, guys.
0:31:44 > 0:31:48- Thanks a lot.- Thank you. - Thank you. Take care, bye.
0:31:58 > 0:32:00I'm SO proud of us!
0:32:03 > 0:32:05PHONE RINGS 5:30.
0:32:05 > 0:32:08'Please leave a message after the tone.'
0:32:08 > 0:32:1090 minutes' trading left.
0:32:10 > 0:32:15- I'd just like to speak to you about something, many thanks.- Voicemail.
0:32:15 > 0:32:16Voicemail.
0:32:16 > 0:32:19I've gone through my whole list, rang four times, rang three times,
0:32:19 > 0:32:22- left two messages. - Are we missing a trick?
0:32:22 > 0:32:26You can't just go out on the street for stuff like this, because you need a lot of bloody money!
0:32:26 > 0:32:28How're you doing, are you OK?
0:32:28 > 0:32:31- Would you be looking at purchasing soon?- No.
0:32:31 > 0:32:34- Is there anyone you know that may be interested?- Potentially.
0:32:34 > 0:32:37If we could take his contact number, that would be fantastic.
0:32:37 > 0:32:39In terms of the finish, really top end.
0:32:39 > 0:32:42My husband's going to kill me!
0:32:42 > 0:32:43- Fantastic.- Thank you very much.
0:32:43 > 0:32:45You've bought yourself a great property.
0:32:45 > 0:32:49We're wondering if it's something you're of interest of?
0:32:51 > 0:32:53Thank you, bye.
0:32:53 > 0:32:54Oh, my God.
0:32:59 > 0:33:01At the Stratford showroom...
0:33:01 > 0:33:03So, Annabel - welcome to Manhattan.
0:33:03 > 0:33:05Joseph's last client.
0:33:05 > 0:33:07We've got some computerised aspects
0:33:07 > 0:33:09of where the roof garden's going to be.
0:33:09 > 0:33:12Are they open to the public, or is that just for people who...?
0:33:12 > 0:33:16- The gardens...- Only the communal garden on this level that we're seeing.
0:33:16 > 0:33:18The sky gardens are available for the residents only.
0:33:18 > 0:33:21Does that mean it's an extortionate service charge?
0:33:21 > 0:33:24- No, the service charge is about £6.03 per square foot.- Yeah.
0:33:26 > 0:33:28My appointment was the last one.
0:33:28 > 0:33:32So this is the stunning one-bedroom plus den.
0:33:32 > 0:33:34Selina tried to pounce on my customer.
0:33:34 > 0:33:36BOTH: You want to see some of the storage space?
0:33:36 > 0:33:40I felt that it was embarrassing. I didn't want to keep dogfighting
0:33:40 > 0:33:41for the customer's attention.
0:33:41 > 0:33:45So, how do you feel about reserving one of these fantastic
0:33:45 > 0:33:46properties, Annabel?
0:33:46 > 0:33:49- I think probably it's not going to be today.- Mm-hm.
0:33:49 > 0:33:53I think it's a real shame that I didn't confirm any business today.
0:33:53 > 0:33:57But I think Joseph underestimated the complexity of the task,
0:33:57 > 0:34:00he's not used to selling products that are worth this amount of money.
0:34:00 > 0:34:02So I do think it's down to Joseph.
0:34:05 > 0:34:06Minutes remain.
0:34:09 > 0:34:12What...else...is there to do?
0:34:15 > 0:34:16Hello, my name's Charleine.
0:34:16 > 0:34:19After their dash around Lewisham...
0:34:19 > 0:34:23It's real oak wood flooring, mirror set back, nice and classy.
0:34:23 > 0:34:26For Charleine and Gary, one last lead.
0:34:26 > 0:34:29We literally have a minute left to close the deal!
0:34:29 > 0:34:32- Would be a very expensive minute! - It would be!
0:34:32 > 0:34:34Tempted, aren't you?!
0:34:34 > 0:34:37The pen's there, it's very close!
0:34:37 > 0:34:39That's officially the end of trading.
0:34:42 > 0:34:447pm.
0:34:44 > 0:34:46Selling ceases.
0:34:46 > 0:34:50Tomorrow, in the boardroom, completion.
0:34:50 > 0:34:54- I think myself and Charleine had a great day.- Well done, Gary!
0:34:54 > 0:34:57Just hope the high-end sales or the lack of high-end sales really
0:34:57 > 0:34:58doesn't cost us.
0:34:58 > 0:35:02It's hard not to look unhappy when you feel a little bit deflated.
0:35:02 > 0:35:05I've got no problems in saying I've done everything I could have done.
0:35:05 > 0:35:08But I've always been someone that says never underestimate
0:35:08 > 0:35:11your opponent and never count your chickens.
0:35:33 > 0:35:35You can go through to the boardroom now.
0:35:50 > 0:35:52- Good morning. - ALL: Good morning, Lord Sugar.
0:35:52 > 0:35:55Well, I created just what the world needs,
0:35:55 > 0:35:58another bunch of real estate agents.
0:35:58 > 0:36:01They're not my favourite people, actually,
0:36:01 > 0:36:04but nevertheless, they're a necessary evil.
0:36:04 > 0:36:07This is a very, very serious task.
0:36:07 > 0:36:09I mean, we've done a bit of selling, items for a pound each
0:36:09 > 0:36:11and all that stuff. HERE,
0:36:11 > 0:36:15we're talking about items of 300, 400,000, one million.
0:36:15 > 0:36:17So it's really serious stuff.
0:36:17 > 0:36:20Now, Richard, talk me through the high-end, then,
0:36:20 > 0:36:22cos there were two developers I gave you, there.
0:36:22 > 0:36:24We went to Canary Wharf.
0:36:24 > 0:36:25We really engaged well with him,
0:36:25 > 0:36:28Vana did a great job as well engaging with the client.
0:36:28 > 0:36:31- This was David, was it?- David, yes. - And where's David from?
0:36:31 > 0:36:35So... Where's...? Oh! He's from Galliards.
0:36:35 > 0:36:38I got the name of the development wrong in a pitch.
0:36:38 > 0:36:40- You got the name wrong? - Day two, I did.
0:36:40 > 0:36:42We don't go around calling you Dick, do we?
0:36:42 > 0:36:45Not to your face, anyway, let's put it that way.
0:36:47 > 0:36:48So, even with all that, you impressed them.
0:36:48 > 0:36:51We engaged well with him and he responded well back to us.
0:36:51 > 0:36:54- So you wanted Canary Wharf.- Correct.
0:36:54 > 0:36:57And they would have had, Alan, a choice of whoever they wanted.
0:36:57 > 0:37:00- Both of the clients wanted them. - Good.
0:37:00 > 0:37:04Right, now, we're down in Clapham, mid-range development,
0:37:04 > 0:37:06- with Scott and Brett.- OK.
0:37:06 > 0:37:10There were studio apartments and also one bed and study.
0:37:10 > 0:37:13- You sound like you know what you're talking about now.- Yeah.
0:37:13 > 0:37:17Because according to the feedback I got from Karren, when push
0:37:17 > 0:37:21came to shove, you didn't know the answer to a lot of questions.
0:37:21 > 0:37:23I didn't know everything straightaway.
0:37:23 > 0:37:25You didn't know ANYTHING, actually, Scott.
0:37:25 > 0:37:27"This is the washing machine", it was the wardrobes.
0:37:27 > 0:37:30"This is the fridge freezer", it was the washing machine.
0:37:30 > 0:37:32You called the bidet a hot tub.
0:37:32 > 0:37:35I haven't touched this kind of industry before, but I did
0:37:35 > 0:37:39the best I could do and I got better, improved throughout the next day.
0:37:39 > 0:37:42The first client that we had on day one was a bit of a train wreck,
0:37:42 > 0:37:43to be honest.
0:37:43 > 0:37:44We walked into day two
0:37:44 > 0:37:46and just tried to stay as focused as we possibly could.
0:37:46 > 0:37:50Do you think when Scott tried to sell one of the flats
0:37:50 > 0:37:52saying it was near a chippy, what is that...?
0:37:52 > 0:37:55I mean, to sell a flat because it's near a fish and chip shop,
0:37:55 > 0:37:58is not exactly encouraging, is it?
0:37:59 > 0:38:01I was just trying to show what the area had and that they had
0:38:01 > 0:38:05different shops and restaurants and a fish and chip shop was one of those.
0:38:05 > 0:38:07I don't have an education in this particular area,
0:38:07 > 0:38:09so if I don't know something... I go and learn it.
0:38:09 > 0:38:12- I can't just make stuff up. - I accept that, Scott.
0:38:12 > 0:38:13If you don't know something,
0:38:13 > 0:38:16don't blurt out rubbish is the point I'm making.
0:38:17 > 0:38:19Richard, as the project manager,
0:38:19 > 0:38:22do you not feel that you may have kept yourself
0:38:22 > 0:38:26concentrated on your high-ends, left these two lost at sea, really?
0:38:26 > 0:38:28I did put the time and effort into giving as much
0:38:28 > 0:38:30knowledge as I could do at the start of that day.
0:38:30 > 0:38:32Sounds to me that you didn't.
0:38:33 > 0:38:37All right, let's move on now to Versatile. Your high-end.
0:38:37 > 0:38:41Joseph, similarly, you go and talk to Harry and David.
0:38:41 > 0:38:44First of all we went to see Harry over at Manhattan Lofts. Great place.
0:38:44 > 0:38:45In Stratford.
0:38:45 > 0:38:48Yes, he was very passionate, had a great vision,
0:38:48 > 0:38:50he did like to talk quite a lot.
0:38:50 > 0:38:53When somebody's very passionate about their product,
0:38:53 > 0:38:55what you need to do is sit and listen.
0:38:55 > 0:38:57Even if you're not bleeding interested,
0:38:57 > 0:38:59you make out you're interested.
0:38:59 > 0:39:01From what I can understand from Claude, it was, "Yeah,
0:39:01 > 0:39:03"all right, Harry, thanks for that.
0:39:03 > 0:39:05"Right, anyway, what's the price, Harry?"
0:39:05 > 0:39:07- Very, very blunt and to-the-point. - It's absolutely right.
0:39:07 > 0:39:11Unfortunately, you didn't share his dream. You didn't go with him.
0:39:11 > 0:39:12Selina, particularly,
0:39:12 > 0:39:16I would have expected you to kind of really buy into all that.
0:39:16 > 0:39:17I did buy into it, Claude,
0:39:17 > 0:39:20but Joseph had made it clear that he wanted to lead the pitch.
0:39:20 > 0:39:23It wasn't a matter of talking, it was a matter of showing.
0:39:23 > 0:39:26Showing enthusiasm and I think the pair of you lack that.
0:39:26 > 0:39:27No disrespect,
0:39:27 > 0:39:31but Harry commented on your attire at the time, didn't he?
0:39:31 > 0:39:33Yes, Harry said to me that he didn't like the braces.
0:39:33 > 0:39:35Did you smarten yourself up a little bit?
0:39:35 > 0:39:38Or did you still look like a plumber with a moustache like Super Mario?
0:39:38 > 0:39:40Yes, I did take his feedback on board,
0:39:40 > 0:39:43but I thought I looked smart the first day.
0:39:43 > 0:39:45I think that was a little bit unfair to comment on my braces
0:39:45 > 0:39:47underneath my suit jacket.
0:39:47 > 0:39:50- I had a very nice suit on with a purple shirt.- Hm.
0:39:50 > 0:39:52Now, Gary and Charleine,
0:39:52 > 0:39:55tell me about the mid-range development, in Lewisham.
0:39:55 > 0:39:58Yes, so we went into the developer and we just literally asked
0:39:58 > 0:40:01as many questions as we could, as if we was going to buy a property.
0:40:01 > 0:40:04- OK, you're ready for people firing questions at you?- Yes.
0:40:04 > 0:40:05Sounds good to me.
0:40:05 > 0:40:08- And then you had your first sale that evening, is that right?- Yes.
0:40:08 > 0:40:10That's right, Charleine did a great job, yes.
0:40:10 > 0:40:13Right at the end on day two,
0:40:13 > 0:40:15I think it was getting up to 6 o'clock,
0:40:15 > 0:40:18you'd ran out of leads, you went out in the street, didn't you?
0:40:18 > 0:40:19Till we exhausted all our leads.
0:40:19 > 0:40:24Now, the chance of getting someone on the street and asking them to come over in half an hour
0:40:24 > 0:40:26and invest 400,000 was extremely slim.
0:40:26 > 0:40:30We had 15 minutes to try and give him as much as what we could
0:40:30 > 0:40:31and to try to seal the deal.
0:40:31 > 0:40:33- I thought the idea was completely bonkers.- Hm.
0:40:34 > 0:40:37- Nearly got a deal.- Yep.- Very close.
0:40:37 > 0:40:39All right, look...
0:40:39 > 0:40:42Um... Let's get some numbers.
0:40:42 > 0:40:45Claude, tell me about the mid-range sales.
0:40:45 > 0:40:50Commission on the mid-range for Lewisham was 18,200.
0:40:50 > 0:40:53Right, and while with you, on the high-end development?
0:40:53 > 0:40:55At Stratford for Versatile,
0:40:55 > 0:40:59they had £11,360.25,
0:40:59 > 0:41:01making a total commission
0:41:01 > 0:41:05of £29,560.25.
0:41:07 > 0:41:13- Right.- Karren? The commission on sales at Clapham was £12,725.
0:41:13 > 0:41:15Right.
0:41:15 > 0:41:19Commission on sales at Canary Wharf
0:41:19 > 0:41:22was £63,901, giving them
0:41:22 > 0:41:26a total commission of £76,626.78.
0:41:26 > 0:41:28Very good.
0:41:28 > 0:41:31Very, very, very good. Excellent.
0:41:31 > 0:41:37You sold over £4 million worth of property in those days. Very good.
0:41:37 > 0:41:40I think the contrast between the two teams was staggering.
0:41:40 > 0:41:43You two were impressive, you two, not so much.
0:41:43 > 0:41:47You heard me say many times that if you're in the winning team,
0:41:47 > 0:41:51you stay in the process. Sometimes, it backfires.
0:41:51 > 0:41:54Scott, I've got to tell you, from what I'm hearing from Karren
0:41:54 > 0:42:00you are a very, very lucky man to still be here at the moment.
0:42:00 > 0:42:04Anyway, for your treat, I've arranged a high-octane
0:42:04 > 0:42:07speedboat experience where you'll be
0:42:07 > 0:42:10whizzing along the Thames at 30 knots.
0:42:10 > 0:42:14Hold on tight, enjoy the ride and I'll see you on the next task, OK?
0:42:14 > 0:42:17Very well done, you two. Very well done indeed.
0:42:25 > 0:42:28It's all right, I would just like to quickly say...
0:42:28 > 0:42:29Thank you for the opportunity.
0:42:32 > 0:42:34But I would like to exit the process at this point.
0:42:34 > 0:42:35(My God!)
0:42:38 > 0:42:40Well, that's your choice if you want to.
0:42:44 > 0:42:46Oh, my God.
0:42:46 > 0:42:48You're doing my job for me.
0:42:49 > 0:42:51What's he doing?
0:42:53 > 0:42:56But I'm an honourable man and I stick to the rules.
0:42:56 > 0:42:59So all I can do is thank you very much indeed for putting
0:42:59 > 0:43:03yourself forward, because you've actually made life a little bit easier for me, OK?
0:43:03 > 0:43:05Thank you very much.
0:43:05 > 0:43:06(My God.)
0:43:11 > 0:43:13Scott, what you doing?
0:43:13 > 0:43:14I'm off.
0:43:21 > 0:43:24This process is all about people that perform.
0:43:24 > 0:43:28At least another one of you will be leaving the process today, OK?
0:43:28 > 0:43:30So...off you go.
0:43:35 > 0:43:37He clearly knows he's out of his depth.
0:43:37 > 0:43:40He didn't deserve to stay in this process. He really didn't.
0:43:40 > 0:43:44- Listening to you...- He's gone.- He's been floundering for weeks, really.
0:43:53 > 0:43:57I left because Lord Sugar made a success of his business himself,
0:43:57 > 0:44:01so why do I need to go to him to go and get an investment?
0:44:01 > 0:44:05I truly stand by my decision and he'll kick himself that he
0:44:05 > 0:44:07didn't look at me in a different light.
0:44:12 > 0:44:13Can you believe Scott has gone?
0:44:13 > 0:44:15To go when you've won...
0:44:17 > 0:44:21- ..is unbelievable. You think, why? - I don't get it. I don't GET it.
0:44:21 > 0:44:23It was like this massive bombshell -
0:44:23 > 0:44:25we'd all worked so hard to win
0:44:25 > 0:44:29and I still don't understand it, why you'd want to throw the towel in.
0:44:29 > 0:44:33Scott has had a couple of bad runs. He was out of his depth on it.
0:44:33 > 0:44:35He tried his best, but he just couldn't cut it.
0:44:35 > 0:44:38It's getting very dog-eat-dog, now.
0:44:38 > 0:44:40If that means that that's one less candidate that
0:44:40 > 0:44:42I have to worry about, all the better for me.
0:44:42 > 0:44:45ALL: Whoooo!
0:44:54 > 0:44:57- Let me speak!- No, no. I am SICK of this negativity thing.- Let me speak!
0:44:57 > 0:45:00- You really need to find... - Selina, DO NOT TALK OVER ME!
0:45:00 > 0:45:03I am talking, OK? Do NOT talk over me, right?
0:45:03 > 0:45:05Give me a chance to speak.
0:45:05 > 0:45:07You need to calm down and stop shouting over people.
0:45:07 > 0:45:10Having to work with someone like Charleine,
0:45:10 > 0:45:12who is the most irrational,
0:45:12 > 0:45:14unprofessional person ever.
0:45:14 > 0:45:16I mean, she shouldn't be in this process
0:45:16 > 0:45:18and I'm amazed that she has any business at all.
0:45:18 > 0:45:21I'll talk to these about why I feel the failure of the task.
0:45:21 > 0:45:24Selina brings negativity to the team.
0:45:24 > 0:45:27She turned around and said to Gary and myself, the reason why myself
0:45:27 > 0:45:31and Joseph didn't get a pitch is because we're not polished enough.
0:45:31 > 0:45:33- If we're not polished enough, well...- I didn't say that.
0:45:33 > 0:45:35You DID say that yesterday.
0:45:35 > 0:45:38Selina always gets under my skin.
0:45:38 > 0:45:39She sits in that boardroom,
0:45:39 > 0:45:42makes it sound like the sun shines out of her bum.
0:45:42 > 0:45:47She talks like she's this perfect package, but she's not.
0:45:47 > 0:45:48You've twisted this...
0:45:48 > 0:45:50The key point is we didn't build enough rapport with the client.
0:45:50 > 0:45:55Selina, I took you there to build a rapport with the clients, you said you deal with high-end clients...
0:45:55 > 0:45:57You told me that you wanted to lead and asked me to write the notes...
0:45:57 > 0:46:02- No, I asked you to write some questions....- When it went wrong, Joseph, I snatched the phone off...
0:46:02 > 0:46:04Oh, my God, you are SUCH a manipulator!
0:46:04 > 0:46:06I've never met ANYBODY like you.
0:46:06 > 0:46:08Without a doubt, Selina should be fired.
0:46:08 > 0:46:10She didn't sell, she didn't build a rapport,
0:46:10 > 0:46:13she was with me the whole day, she could have stepped in at any point.
0:46:13 > 0:46:16I don't think she's Lord Sugar's suitable business partner.
0:46:16 > 0:46:19You're very clever, but I can see straight through you.
0:46:19 > 0:46:22Straight through you. You're very, very clever.
0:46:29 > 0:46:31PHONE RINGS
0:46:31 > 0:46:32Yes, Lord Sugar.
0:46:32 > 0:46:34Can you send the candidates in, please.
0:46:34 > 0:46:36Yes, Lord Sugar.
0:46:36 > 0:46:38You can go through to the boardroom now.
0:46:48 > 0:46:50Well, Joseph, it seems to me
0:46:50 > 0:46:54- that you bit off more than you can chew here.- I disagree with that.
0:46:54 > 0:46:56I went there cos I could sell.
0:46:56 > 0:46:58I specifically took Selina
0:46:58 > 0:47:01because she said she deals with high-end clients all of the time.
0:47:01 > 0:47:04That was to build the rapport. I took myself there because...
0:47:04 > 0:47:06- You didn't build any rapport, did you?- No, we didn't, I know.
0:47:06 > 0:47:09You were like a bull in a china shop.
0:47:09 > 0:47:10- In what sense?- In the sense...
0:47:10 > 0:47:13- In the sense that I went straight to negotiation, or...?- The point is,
0:47:13 > 0:47:16you still don't understand what I'm talking about, do you?
0:47:16 > 0:47:19I'm asking you whether you felt that you was a fish out of water
0:47:19 > 0:47:20amongst these people.
0:47:20 > 0:47:23You're saying, "No, I'm a good salesman", but clearly there was
0:47:23 > 0:47:25no sophistication in what you were doing.
0:47:25 > 0:47:27I definitely misread the situation.
0:47:27 > 0:47:29That's all I'm asking you.
0:47:29 > 0:47:34I was out of my depth, but I tried to change my style of selling.
0:47:34 > 0:47:38It was obviously clear that we wasn't good enough that evening.
0:47:38 > 0:47:41- I got that from... - Who's we?- Me and Selina.- Yeah.
0:47:41 > 0:47:45I mean, Selina, you've put on kind of events and things like that,
0:47:45 > 0:47:48which... I know it's not the same, but it's very similar, isn't it?
0:47:48 > 0:47:50Generally project managers take the lead on pitches and
0:47:50 > 0:47:53because Joseph has a property company and property isn't something
0:47:53 > 0:47:56I know about, he did say he wanted to lead, which I was happy with.
0:47:56 > 0:47:59It is difficult when you're slightly sidelined to take a leading role...
0:47:59 > 0:48:02- You being sidelined? - Selina, come on...
0:48:02 > 0:48:05These are the facts of the matter. The fact is, when we lost that pitch, David phoned back
0:48:05 > 0:48:08and said, "I'm not happy, you weren't as polished as Richard and Vana and
0:48:08 > 0:48:11"I don't like the way you talk and you wouldn't be suitable in my company."
0:48:11 > 0:48:14With respect, I don't feel that was necessarily aimed at me.
0:48:14 > 0:48:16It's the first time in nine weeks I've worked with you, Selina,
0:48:16 > 0:48:18and I would not want to work with you again
0:48:18 > 0:48:21or work with you in a professional environment.
0:48:21 > 0:48:24Well, I don't want to work with somebody who talks himself
0:48:24 > 0:48:26into a job and you alienated major clients...
0:48:26 > 0:48:29Selina, the truth is, you could have helped him out.
0:48:29 > 0:48:32- You could have taken the lead. - After that, I did take the lead.
0:48:32 > 0:48:34I took the lead on the first client in the morning...
0:48:34 > 0:48:36Because it was booked. You took the lead?
0:48:36 > 0:48:37- I'm still talking.- You didn't!
0:48:37 > 0:48:39- It was booked in on your first client.- I had to take the lead
0:48:39 > 0:48:44because Joseph's nerve was knocked, he got personal, negative feedback from both Harry and David...
0:48:44 > 0:48:47Selina, I believe that one of your traits is that
0:48:47 > 0:48:50when things are not going great, you kind of tune out.
0:48:50 > 0:48:52I get negative feedback from people because I'm too pushy,
0:48:52 > 0:48:54because I like leading.
0:48:54 > 0:48:57So for me, it's a fine balance between being pushy and taking a step back.
0:48:57 > 0:49:00And when you don't talk, you have a negative aura about you,
0:49:00 > 0:49:02where you pull a face and sit back...
0:49:02 > 0:49:04- You cannot say... - You make it very negative.
0:49:04 > 0:49:05That's ridiculous, guys.
0:49:05 > 0:49:07You can't keep bringing up this negative thing.
0:49:07 > 0:49:09Yes, I can, because it's specific.
0:49:09 > 0:49:11I've just had to deal with Charleine screaming at me
0:49:11 > 0:49:14- for 5 minutes in a cafe...- Because you don't let me speak, Selina.
0:49:14 > 0:49:17- Oh, my God.- Both of them making personal insults...
0:49:17 > 0:49:21I work in an industry where it's to do with performing and happiness -
0:49:21 > 0:49:24how do you think I'm the negative one in this group?
0:49:24 > 0:49:26Is there any one time, Joseph,
0:49:26 > 0:49:29that you thought yourself that you had the wrong person with you?
0:49:29 > 0:49:31I think Charleine's a very good seller,
0:49:31 > 0:49:34but she's quite like me in the sense that we do the hard sell.
0:49:34 > 0:49:37- What about Gary?- Ummm...
0:49:37 > 0:49:39Let's be honest, it was the decision
0:49:39 > 0:49:42that he didn't want to put Charleine and Selina together.
0:49:42 > 0:49:45I definitely didn't want to put Charleine and Selina together.
0:49:45 > 0:49:46They've knocked heads throughout.
0:49:46 > 0:49:50Why can't you get on with her or why can't she get on with you?
0:49:50 > 0:49:52I don't get it.
0:49:52 > 0:49:55I feel everyone does have a limit and when someone does push you
0:49:55 > 0:49:58and push you and push you, it is hard not to react.
0:49:58 > 0:50:00I don't clash heads with any single person in the house,
0:50:00 > 0:50:02I never have volatile arguments with anybody.
0:50:02 > 0:50:04What do you think, Gary, then, on this?
0:50:04 > 0:50:07If I'm being honest, when we had a meeting in the morning, there was
0:50:07 > 0:50:10a comment about not being polished and it rubbed people up
0:50:10 > 0:50:13- the wrong way.- I'm sorry, I was talking about how the client said Richard and Vana
0:50:13 > 0:50:16- were more polished than me and Joseph.- I'm not saying...
0:50:16 > 0:50:19I'm talking about the way it was perceived amongst Joseph...
0:50:19 > 0:50:20And myself, as well.
0:50:20 > 0:50:23Gary, I'd never bring up something as personal as that.
0:50:23 > 0:50:27I'm not saying we've had a problem, but there's no smoke without fire.
0:50:27 > 0:50:31Why is it clearly that people have got this opinion of you?
0:50:31 > 0:50:34I think quite honestly the main issue is Charleine
0:50:34 > 0:50:36and I feel like she's quite manipulative
0:50:36 > 0:50:39- and she does try to manipulate other people in the house.- Joseph...
0:50:39 > 0:50:42Can I finish speaking? Lord Sugar has asked me a question.
0:50:42 > 0:50:46I'm not someone that's trying to win a personality contest here.
0:50:46 > 0:50:49Trust me, no-one is winning any personality contest here.
0:50:49 > 0:50:51I pride myself on being able to get on with people
0:50:51 > 0:50:53and it is a mark of my character that I don't...
0:50:53 > 0:50:58Well, something's gone wrong, cos you're rubbing people up the wrong way here, that's for sure.
0:50:58 > 0:51:00- Only Charleine!- No, it's the whole house. Everybody in the process.
0:51:00 > 0:51:02It's not the whole house!
0:51:02 > 0:51:05- Joseph, you know what happens next, don't you?- Yes.
0:51:05 > 0:51:08You've got to bring two other people back into this boardroom.
0:51:08 > 0:51:10I'm not going to get a prize for working out one of them
0:51:10 > 0:51:12is Selina, who's the other one?
0:51:18 > 0:51:20The other one is going to be Gary, just based on sales figures.
0:51:22 > 0:51:27Right. So Charleine, you can go back to the house.
0:51:27 > 0:51:30And I'll see you other three back in here shortly.
0:51:30 > 0:51:33Thank you, Lord Sugar. Thank you, Karren, thank you, Claude.
0:51:36 > 0:51:38In the case of Joseph, really,
0:51:38 > 0:51:42he should never have dived in and taken responsibility for this.
0:51:42 > 0:51:45He's very ambitious and he just took a step too far.
0:51:45 > 0:51:47Selina is not a team player.
0:51:47 > 0:51:49She clearly rubs people up the wrong way.
0:51:49 > 0:51:53I think the problem for Selina is her mood gets the better of her.
0:51:53 > 0:51:57- Gary is like Steady Eddie, really. He only sold one, didn't he?- Yes.
0:51:57 > 0:52:00There's a real question mark for me with him.
0:52:02 > 0:52:03PHONE RINGS
0:52:03 > 0:52:06- Yes, Lord Sugar.- Can you send the three of them in, please.
0:52:06 > 0:52:08Yes, Lord Sugar. Lord Sugar will see you now.
0:52:19 > 0:52:23Well, Selina. It says here, "I kind of go into Wonder Woman mode".
0:52:23 > 0:52:27These are your words. On this task, you're more like Invisible Woman.
0:52:27 > 0:52:31It seems you couldn't even flog a property playing Monopoly.
0:52:31 > 0:52:33It's true, I didn't sell anything on this task,
0:52:33 > 0:52:36but I have sold on other tasks. But Joseph didn't get it together
0:52:36 > 0:52:39and I didn't get much management or feedback from him as PM.
0:52:39 > 0:52:43You're talking nonsense. Once again, you're trying to get your way out...
0:52:43 > 0:52:45- No...- You didn't sell. I sold, you can't close your deal.
0:52:45 > 0:52:49- Stop shouting, why do you have to shout?- I've just got a loud voice.
0:52:49 > 0:52:50All you do is talk, talk, talk...
0:52:50 > 0:52:52You weren't prepared for your pitches.
0:52:52 > 0:52:55- You've got to close the deal. - Yeah, OK.
0:52:55 > 0:52:58Gary, you're eight years older than the project manager here.
0:52:58 > 0:53:00I'm not trying to make you an old man,
0:53:00 > 0:53:03but what I'm trying to say is you could have called him up
0:53:03 > 0:53:05and said to him, "Look, can I help you out here at all?"
0:53:05 > 0:53:07Yes, Lord Sugar.
0:53:07 > 0:53:10Based on Joseph's great background in this process of selling,
0:53:10 > 0:53:11I totally backed him to sell it.
0:53:11 > 0:53:13Joseph, you're, "the definition of success,
0:53:13 > 0:53:16"I'm the godfather of business". These are your words.
0:53:16 > 0:53:19Where did you get that from at 26 years old?
0:53:19 > 0:53:22I just believe I've come such a long way from where I started that
0:53:22 > 0:53:25I am quite successful. I came with nothing, I taught myself everything.
0:53:25 > 0:53:27You're not the godfather of business, are you?
0:53:27 > 0:53:30- No, that's a stupid comment to make. - Yeah.
0:53:30 > 0:53:32I think when you're put into a certain...
0:53:32 > 0:53:36area, you know, a lot of people grow up and become that person,
0:53:36 > 0:53:38but I think it takes a very strong person to break out of that
0:53:38 > 0:53:41and become who they can be and I think that's what I'm going to do.
0:53:41 > 0:53:45At the end of the day, I've proved myself throughout the process,
0:53:45 > 0:53:48throughout the nine weeks and all I've got to do now is take the feedback on board.
0:53:48 > 0:53:52This process is a little bit about learning, it's not a big educational process.
0:53:52 > 0:53:54I'm looking for a business partner in the end.
0:53:54 > 0:53:57Why do you think I should let you remain in this process?
0:53:57 > 0:54:00Lord Sugar, I'm 26 years old, I've got two established businesses,
0:54:00 > 0:54:01I do everything by myself.
0:54:01 > 0:54:03I know what 20 hours a day looks like,
0:54:03 > 0:54:06I did it seven days a week for the last three years.
0:54:06 > 0:54:11I want to come in and show you that I can be part of something bigger.
0:54:11 > 0:54:13I'm going to break my back for you, Lord Sugar,
0:54:13 > 0:54:15there's no doubt about it.
0:54:15 > 0:54:17Let's see if we get that far, shall we? Selina...
0:54:17 > 0:54:19I think throughout this process,
0:54:19 > 0:54:22it has been quite difficult for me to work under other people.
0:54:22 > 0:54:25Ultimately, you are looking for a business partner,
0:54:25 > 0:54:27you're not looking for an employee.
0:54:27 > 0:54:29I am a leader, I am a boss, I have a successful business.
0:54:29 > 0:54:32I didn't sell a property because my skills are in design
0:54:32 > 0:54:33and dealing with big business
0:54:33 > 0:54:36because I want my company to be a global costumes distributor.
0:54:36 > 0:54:39I've proven that I'm capable of working with high-end,
0:54:39 > 0:54:41wealthy people and not alienating them.
0:54:41 > 0:54:44And Gary, you have been a big corporate man.
0:54:44 > 0:54:45I know you've left now.
0:54:45 > 0:54:48I actually chose to leave that corporation to go out on my own
0:54:48 > 0:54:50because I've got great belief in this process and my business.
0:54:50 > 0:54:53I've probably made one of the biggest decisions of my life.
0:54:53 > 0:54:55I've got family, commitments.
0:54:55 > 0:54:58On this task, I do not believe I can be absolutely accountable.
0:54:58 > 0:55:02I do feel that you could have smelt that something wasn't going right.
0:55:02 > 0:55:04I'm not here to let people sink.
0:55:04 > 0:55:08The easiest way to get through this process is winning the task and if I'd have saved the day,
0:55:08 > 0:55:10it would've looked even better for me, so absolutely.
0:55:10 > 0:55:12OK. Look, I don't want to hear any more from you, now.
0:55:16 > 0:55:17Gary, I'm wondering
0:55:17 > 0:55:21whether you can ever shrug off that big corporate image.
0:55:23 > 0:55:24Selina...
0:55:25 > 0:55:28You've certainly managed to alienate a couple of people
0:55:28 > 0:55:31here in this process, more than a couple from what
0:55:31 > 0:55:33I can understand, and I'm just wondering
0:55:33 > 0:55:36whether a person with such a volatile nature is
0:55:36 > 0:55:39the type of person I would want as a business partner.
0:55:41 > 0:55:44Joseph, I don't like failure, right?
0:55:44 > 0:55:48I don't also want to have to be changing nappies all the time.
0:55:48 > 0:55:51- Not at all. - I'm not for asking any comment.
0:55:51 > 0:55:57So on that basis, Joseph, you may be here a little bit too early.
0:56:02 > 0:56:03I've made my decision.
0:56:04 > 0:56:06My instincts tell me that...
0:56:07 > 0:56:09..we're not going to make it, Selina.
0:56:09 > 0:56:11You're fired.
0:56:11 > 0:56:12OK.
0:56:13 > 0:56:14Thank you.
0:56:21 > 0:56:23You two fellows go back to the house.
0:56:23 > 0:56:25I'll see you on the next task, OK?
0:56:25 > 0:56:26BOTH: Thank you, Lord Sugar.
0:56:30 > 0:56:31- Good luck.- Good luck.
0:56:36 > 0:56:38Take care, bye.
0:56:48 > 0:56:50The wrong person has been fired.
0:56:50 > 0:56:53I would be a great business partner for Lord Sugar,
0:56:53 > 0:56:55but obviously if it means having to go through working with
0:56:55 > 0:56:58people as unpleasant as Charleine and Joseph, I'm actually quite
0:56:58 > 0:57:01happy to find another business partner to work with.
0:57:04 > 0:57:05Who do you reckon is coming back?
0:57:05 > 0:57:06I'm hoping Gary and Joseph.
0:57:06 > 0:57:08But in front of the boardroom,
0:57:08 > 0:57:11Selina talks a very good talk.
0:57:12 > 0:57:14- CHEERING - Get in!
0:57:18 > 0:57:19Welcome back, mate. Well done.
0:57:19 > 0:57:22So, Selina has gone - how do you feel, Charleine?
0:57:22 > 0:57:25I'm not going to lie, I'm absolutely relieved.
0:57:25 > 0:57:27It feels good to be the last two girls!
0:57:27 > 0:57:31One of us is going to have a £250,000 investment with Lord Sugar!
0:57:31 > 0:57:33- One of us!- One of us is getting in the Rolls-Royce!
0:57:33 > 0:57:36Does someone actually go in the Rolls-Royce? Really?
0:57:36 > 0:57:39Yeah, you don't need to worry about that, though(!)
0:57:39 > 0:57:42Now, six candidates remain.
0:57:42 > 0:57:47Lord Sugar's search for his next business partner continues.
0:57:49 > 0:57:53- Next time...- I'd like you to create your own healthy snacks.
0:57:53 > 0:57:56- Super foods...- Made with nutritional yeast.
0:57:56 > 0:57:58I can't sell a red onion and nutritional yeast.
0:57:58 > 0:58:01Coconut, vanilla, pomegranate...
0:58:01 > 0:58:03- Got it?- Eurgh.
0:58:03 > 0:58:04Crazy claims...
0:58:04 > 0:58:06It is known as Britain's Viagra.
0:58:06 > 0:58:08I need some water.
0:58:08 > 0:58:11- It has a slightly greasy feel to it. - And in the boardroom...
0:58:11 > 0:58:13There's more oil in there than I had in my old moped!
0:58:13 > 0:58:15..a sickener.
0:58:15 > 0:58:17My God, man, are you as thick as him?
0:58:17 > 0:58:18You're fired.