0:00:02 > 0:00:04This programme contains some strong language
0:00:04 > 0:00:06This is not a holiday camp.
0:00:06 > 0:00:08This is a business proposition from heaven.
0:00:08 > 0:00:12Lord Sugar is searching for a brand-new business partner.
0:00:12 > 0:00:15We've got Brexit, but in this process
0:00:15 > 0:00:20I'm the one who decides who's going to remain and who's going to leave.
0:00:20 > 0:00:23Competing for his cash...
0:00:23 > 0:00:27..millionaire moguls in the making.
0:00:27 > 0:00:29I'm not impressed at all.
0:00:29 > 0:00:31It was boring, boring, boring.
0:00:31 > 0:00:32There was no bloody strategy.
0:00:32 > 0:00:34Go, go, go!
0:00:34 > 0:00:36It's a prize worth fighting for.
0:00:36 > 0:00:39- One sec, one sec, one sec.- How can you say you don't know whether it
0:00:39 > 0:00:41was undermined when you didn't hear the comment?
0:00:41 > 0:00:43- It is a bit of an insult. - I'm not insulting anyone.
0:00:43 > 0:00:4518 candidates.
0:00:45 > 0:00:47Are you putting any input or are you just trying to stray away
0:00:47 > 0:00:49from actually making a decision yourself?
0:00:49 > 0:00:5112 tough tasks...
0:00:51 > 0:00:52Are we going to win this?
0:00:52 > 0:00:53Oh!
0:00:53 > 0:00:55..one life-changing investment.
0:00:55 > 0:00:57You're fired. You're fired.
0:00:57 > 0:01:00You didn't follow the money. You're fired.
0:01:06 > 0:01:08Previously...
0:01:08 > 0:01:11Your task today is selling robots.
0:01:11 > 0:01:14..the teams brought their robots to life.
0:01:14 > 0:01:15Hello, I'm Jeffrii.
0:01:15 > 0:01:17Michaela led the boys...
0:01:17 > 0:01:19- Do you think it's simple to programme?- Not really.
0:01:19 > 0:01:21..but a last-minute name change...
0:01:21 > 0:01:22- SiiMon?- SiiMon, yeah.
0:01:22 > 0:01:24..caused chaos.
0:01:24 > 0:01:28We say his name is Jeffrii but his family name is SiiMon.
0:01:28 > 0:01:29And their pitch...
0:01:29 > 0:01:31SiiMon, Jeffrii, this is very confusing.
0:01:31 > 0:01:32..was shut down.
0:01:32 > 0:01:35Any numbers that you would consider trialling in a store?
0:01:35 > 0:01:37- Probably not right now. - On the other team...
0:01:37 > 0:01:41- Are you happy with that?- Yes. - ..Jade laid down the rules.
0:01:41 > 0:01:43My decision is the last voice, OK?
0:01:43 > 0:01:44But crossed wires...
0:01:44 > 0:01:47I expected to have a bit of help and if it wasn't finished...
0:01:47 > 0:01:50- ..caused complete overload. - Just zip it or be constructive.
0:01:50 > 0:01:53How dare you? Don't talk to me like that.
0:01:53 > 0:01:54In the boardroom...
0:01:54 > 0:01:57- What would we get out of sabotaging you?- I don't know.
0:01:57 > 0:01:59..despite more arguments...
0:01:59 > 0:02:01People started to say, "You're no challenge for me,"
0:02:01 > 0:02:03- and then saying... - No, no, no, we didn't.
0:02:03 > 0:02:05..a third straight win for the girls.
0:02:05 > 0:02:08- Yes.- You seem to have pulled it off, ladies.
0:02:08 > 0:02:09On the losing team...
0:02:09 > 0:02:11This is a bloody shambles, you lot.
0:02:11 > 0:02:13..Michaela was almost terminated.
0:02:13 > 0:02:16There were some fatal errors made here.
0:02:16 > 0:02:17But it was Elliot...
0:02:17 > 0:02:18Sometimes people just sit back
0:02:18 > 0:02:21and let everybody else fall on their sword.
0:02:21 > 0:02:23..who became the third casualty of the boardroom.
0:02:23 > 0:02:25Elliot, you're fired.
0:02:25 > 0:02:28Now 15 remain to fight for the chance
0:02:28 > 0:02:32to become Lord Sugar's business partner.
0:02:39 > 0:02:40PHONE RINGS
0:02:40 > 0:02:425:20am.
0:02:45 > 0:02:47- Hello?- Good morning.
0:02:47 > 0:02:50Lord Sugar would like you to meet him at Olympic Way.
0:02:50 > 0:02:53- The cars will be leaving in 20 minutes.- Thank you.
0:02:55 > 0:02:5820 minutes, we're meeting at Olympic Way.
0:02:58 > 0:03:00We've got 20 minutes, we need to get up.
0:03:02 > 0:03:05This could be potential for a Team Vitality win.
0:03:05 > 0:03:07It's about time.
0:03:07 > 0:03:10# I left my home in Georgia... #
0:03:10 > 0:03:15The boys, they're just not as strong individually as the women.
0:03:15 > 0:03:17# And nothing's gonna come my way... #
0:03:32 > 0:03:34It's Olympic Way.
0:03:34 > 0:03:36It's something to do with sport.
0:03:36 > 0:03:38- You got any ideas?- I'd be really happy if it's rugby,
0:03:38 > 0:03:41I'd love to tackle one of those boys and get him in a ruck.
0:03:41 > 0:03:44How much coffee have you had?
0:03:44 > 0:03:46Here we go, look.
0:03:46 > 0:03:48Wembley!
0:03:48 > 0:03:49Wembley Stadium.
0:03:49 > 0:03:51Northwest London.
0:03:51 > 0:03:53- Wembley.- Wembley.
0:03:55 > 0:03:57England's football Mecca...
0:03:59 > 0:04:02..where soccer legends battle it out for victory.
0:04:05 > 0:04:07Oh, my God!
0:04:09 > 0:04:10That's amazing.
0:04:10 > 0:04:14MUSIC: Grand Games by Dave Hewson
0:04:32 > 0:04:35- Good morning. - ALL: Good morning, Lord Sugar.
0:04:35 > 0:04:37And welcome to Wembley Stadium.
0:04:37 > 0:04:42Now, the football industry is worth an amazing £4 billion a year
0:04:42 > 0:04:44in the UK alone.
0:04:44 > 0:04:48And the growing part of the industry is women's football.
0:04:48 > 0:04:50And, tomorrow, in this Stadium,
0:04:50 > 0:04:54the women's FA Cup final will be played.
0:04:54 > 0:04:59For this task, I'd like you to lay on a VIP hospitality box.
0:04:59 > 0:05:02I've arranged for each team to meet a client.
0:05:02 > 0:05:06But it's going to be up to you to negotiate a price with them.
0:05:06 > 0:05:07But here's a word of warning -
0:05:07 > 0:05:10if you don't deliver a good experience,
0:05:10 > 0:05:13the client can demand a refund.
0:05:13 > 0:05:18I also want you to run a match day store outside the ground.
0:05:18 > 0:05:23It's quite simple, the team that makes the most profit will win
0:05:23 > 0:05:27and in the losing team at least one of you will be fired.
0:05:27 > 0:05:31Now, boys, three weeks and three losses.
0:05:31 > 0:05:35I've got to balance the teams out, so choose which one of these ladies
0:05:35 > 0:05:37you want to join your team.
0:05:37 > 0:05:39- Sarah?- Yeah.- Sarah.
0:05:39 > 0:05:42OK, Sarah, come and join this team.
0:05:43 > 0:05:45OK, everything clear?
0:05:45 > 0:05:46ALL: Yes, Lord Sugar.
0:05:46 > 0:05:49Good luck and I'll see you in the boardroom in a couple of days' time.
0:05:49 > 0:05:51- Off you go.- Thank you.
0:05:51 > 0:05:52- ALL:- Thank you, Lord Sugar.
0:05:52 > 0:05:54Teams have two days to come up with
0:05:54 > 0:05:59pitch-perfect hospitality experiences, including food,
0:05:59 > 0:06:03drinks, and entertainment for 14 guests.
0:06:03 > 0:06:05I don't do football events but I do weddings.
0:06:05 > 0:06:08To kick off, choose a project manager.
0:06:08 > 0:06:10So, I'll put myself forward.
0:06:10 > 0:06:11OK, is there anyone else?
0:06:15 > 0:06:17- Siobhan, you're our PM.- OK.
0:06:20 > 0:06:24Next, select an entertainer to audition later today.
0:06:24 > 0:06:28We've got a magician, a singer. Who are we going to audition?
0:06:28 > 0:06:31- It's your choice.- Well, no, I'm just, what does everyone think?
0:06:31 > 0:06:34Siobhan, it's your decision, what do you want to go with?
0:06:36 > 0:06:38Singing. So I'm going to singing.
0:06:39 > 0:06:41So this is what we have to audition.
0:06:41 > 0:06:45Same choice for Team Vitality's new captain, Andrew.
0:06:45 > 0:06:47We've got a magician, we've got a singer.
0:06:47 > 0:06:50If they get the wow factor from the magician they're not going to be
0:06:50 > 0:06:53- asking for a refund. - We can use our own resources
0:06:53 > 0:06:54and then we save the money.
0:06:54 > 0:06:57I thought Harrison could sing some of his swing or his Rat Pack.
0:06:57 > 0:07:01- And that would be our entertainment. - Would you do that?
0:07:01 > 0:07:03- You are good, mate. - I've heard you in the shower.
0:07:03 > 0:07:05- We've heard you sing.- Audition.
0:07:05 > 0:07:07We audition the magician, we see if he's any good and if he can make
0:07:07 > 0:07:10the money disappear, they can't have a refund.
0:07:12 > 0:07:14What is a reasonable price for one of these boxes?
0:07:14 > 0:07:16We have to remember, it is the FA Cup final
0:07:16 > 0:07:18but it's not the men's FA Cup final.
0:07:18 > 0:07:22Last year, more people came to watch women's FA Cup final than what came
0:07:22 > 0:07:24to watch the men's England game. Football is football if it's
0:07:24 > 0:07:28- at Wembley Stadium.- There's still more money in men's football.
0:07:28 > 0:07:29I don't have a filter,
0:07:29 > 0:07:33I speak and my mind catches up but ultimately it's who I am.
0:07:33 > 0:07:35If you don't like it, lump it.
0:07:35 > 0:07:37We can't justify too high a price, I agree with Andrew on that.
0:07:37 > 0:07:41Champagne on reception, high-end food.
0:07:41 > 0:07:45Aiming for a more Premier League experience, the girls.
0:07:45 > 0:07:47They don't want to have cheap stuff going on in the room.
0:07:47 > 0:07:49- Yeah.- Give them a high price and make some money.
0:07:49 > 0:07:52- Yeah, I'm happy with that. - We're on the same page.
0:07:52 > 0:07:54- Let's go, then.- OK.
0:07:54 > 0:07:56- Going to win this? - Of course, boss.- Can't hear you.
0:07:56 > 0:07:59- Are we going to win this? - Yes, boss.- Yes.
0:08:00 > 0:08:06Midday. Half the teams head off to meet their corporate clients.
0:08:06 > 0:08:08Remaining at the Stadium....
0:08:08 > 0:08:10My mouth is watering.
0:08:10 > 0:08:13..Andrew's team sample their menu choices.
0:08:13 > 0:08:15So, we've got two options to show you today.
0:08:15 > 0:08:18We've got a nice fillet of beef, and this is your vegetarian version.
0:08:18 > 0:08:20Colcannon potato cake.
0:08:20 > 0:08:22- Please tuck in and try it.- Perfect.
0:08:22 > 0:08:25- What's the price?- £36 per head.
0:08:25 > 0:08:27Oh, my God.
0:08:28 > 0:08:30That really is stunning.
0:08:30 > 0:08:31Wow.
0:08:34 > 0:08:35Oh, my God.
0:08:37 > 0:08:39Are there any other options?
0:08:39 > 0:08:40You've also got sushi as well.
0:08:40 > 0:08:44Are you from the North? Sushi is a thing but sushi is definitely a
0:08:44 > 0:08:47- predominantly London fashion almost. - Yeah, we'll go for that one.
0:08:47 > 0:08:49I think a football fan would be looking for that.
0:08:49 > 0:08:50We've also sided for beef.
0:08:50 > 0:08:53Should we talk about canapes? How many people would this be for?
0:08:53 > 0:08:55- Three canapes, £9 per cover. - So £9 a person?
0:08:55 > 0:08:57- Yeah.- Just going onto the drinks section,
0:08:57 > 0:08:59we're probably really looking at the mid-range.
0:08:59 > 0:09:02Don't forget, though, guys, this is about profit, OK?
0:09:02 > 0:09:04Cheapest one's £32.
0:09:04 > 0:09:07OK. Now, the prices in here, are they negotiable at all?
0:09:07 > 0:09:08They're not, no.
0:09:08 > 0:09:12- And you need to provide us with an order by end of the day today.- OK.
0:09:12 > 0:09:14Oh, the smell.
0:09:14 > 0:09:17For project manager Siobhan, a choice -
0:09:17 > 0:09:21budget sandwiches or upmarket halibut.
0:09:21 > 0:09:24I think the halibut. If we don't go higher-end we might have to charge
0:09:24 > 0:09:26less which means we'll make less profit.
0:09:26 > 0:09:29Are you going to be doing the alcohol side as well?
0:09:29 > 0:09:31We've got a full wine list, a beverage list here for you.
0:09:31 > 0:09:33Thank you so much.
0:09:33 > 0:09:34Cristal.
0:09:34 > 0:09:36ALL TALK AT ONCE
0:09:36 > 0:09:39Actually, so we've got a bit more order, I'm going to put
0:09:39 > 0:09:41Bushra in charge of numbers, OK?
0:09:41 > 0:09:44- But you don't drink.- No, but it doesn't matter, it's making numbers.
0:09:44 > 0:09:46- Yes.- Quick question -
0:09:46 > 0:09:49roughly how many glasses can you get out of one bottle?
0:09:49 > 0:09:52Siobhan plans events for a living,
0:09:52 > 0:09:54so why put Bushra, who doesn't
0:09:54 > 0:09:56drink, in charge of ordering wines?
0:09:56 > 0:09:59It makes no sense. Surely Siobhan should be doing that.
0:09:59 > 0:10:04When you go high-end, some places do offer unlimited wine.
0:10:06 > 0:10:09Joanna, I'd like you to go and to say that we're really keen,
0:10:09 > 0:10:11that we understand what they expect.
0:10:11 > 0:10:14On the way to negotiate a box budget with their clients,
0:10:14 > 0:10:17the sub team, led by Elizabeth.
0:10:17 > 0:10:20We need to have an understanding of what sort of things they like to
0:10:20 > 0:10:22eat, what drinks they would like to see, how much of it.
0:10:22 > 0:10:25Now, if you guys are asking these questions I can take the lead on
0:10:25 > 0:10:28negotiating the cost with the client because I feel it's more coherent if
0:10:28 > 0:10:31- one person talks the figures and the money.- Yeah.
0:10:31 > 0:10:33Before meeting their clients,
0:10:33 > 0:10:38they need a rough idea of basic food and drink costs.
0:10:38 > 0:10:40Hi, Siobhan, it's Elizabeth.
0:10:40 > 0:10:42- Hi, how are you doing? - What's the bottom tier, please?
0:10:42 > 0:10:47It was sandwiches, canapes and a bottle of wine per person.
0:10:47 > 0:10:49And that's £828.
0:10:49 > 0:10:53- 828?- That's not actually including entertainment.
0:10:53 > 0:10:55- Per person?- Altogether.
0:10:55 > 0:10:57ALL TALK AT ONCE
0:10:57 > 0:11:00- I'm confused.- You're meant to be doing the calculations?
0:11:00 > 0:11:02- This is ridiculous.- 225...
0:11:02 > 0:11:04- 450, 225...- What's the 450, please?
0:11:04 > 0:11:07- That was the alcohol.- I'm just going to jump in quickly,
0:11:07 > 0:11:11the main course and canapes, £180 per person,
0:11:11 > 0:11:14that is how much roughly it's going to cost us.
0:11:14 > 0:11:15We need to think about our profit margin
0:11:15 > 0:11:17so you've got to get 30-40% on that.
0:11:17 > 0:11:19We're thinking of trying at least 50 to 60.
0:11:19 > 0:11:22- Perfect.- Because they're going to keep the client waiting,
0:11:22 > 0:11:25- we've got to go.- Stop.- I need a clear understanding of costs.
0:11:25 > 0:11:26You can't keep the clients waiting.
0:11:26 > 0:11:28- Bye.- Bye-bye, bye-bye.
0:11:28 > 0:11:30- They've gone.- Are they for real?
0:11:30 > 0:11:32What the hell was that phone call all about?
0:11:32 > 0:11:34It is very difficult for me to generate a profit
0:11:34 > 0:11:37because I don't understand the cost.
0:11:37 > 0:11:39Don't worry, she knows what margin,
0:11:39 > 0:11:43all that information is in good hands with Elizabeth.
0:11:43 > 0:11:442:00pm.
0:11:45 > 0:11:48About to meet their clients, a travel deals publisher,
0:11:48 > 0:11:52Team Vitality also need a steer on pricing.
0:11:52 > 0:11:54LINE RINGS
0:11:54 > 0:11:57- Hello, Andrew.- Hi, Sajan, how's it going?- I'm good.
0:11:57 > 0:11:59Yeah, I'll let James run you through the main package.
0:11:59 > 0:12:02What we're looking at doing is giving them a glass of champagne
0:12:02 > 0:12:05when they come in, they get three canapes and with dinner they'll get
0:12:05 > 0:12:08half a bottle of wine. After dinner we'll get the entertainment in.
0:12:08 > 0:12:11What's the bottom number you're willing for us to go down to?
0:12:11 > 0:12:14I think something like 325 a person, don't go any lower than that.
0:12:14 > 0:12:16- All right, speak to you later. - Good luck.
0:12:18 > 0:12:19- Hi.- How are you?
0:12:19 > 0:12:22To achieve their project manager's figures,
0:12:22 > 0:12:26they'll need to agree a box price of at least four and a half grand.
0:12:26 > 0:12:29What's really important for us is that it's something quite luxury.
0:12:29 > 0:12:30Yeah.
0:12:30 > 0:12:32Sub team leader Sajan heads up the pitch.
0:12:32 > 0:12:36Is there any specifications of alcohol you would like there?
0:12:36 > 0:12:38We would want a champagne reception,
0:12:38 > 0:12:40we don't just want a glass on arrival,
0:12:40 > 0:12:43we don't want to be running dry and we also have one pregnant guest.
0:12:43 > 0:12:45And, in terms of entertainment, what would you be looking for?
0:12:45 > 0:12:48- I just don't want it to be awkward. - Absolutely.
0:12:48 > 0:12:51Running the numbers, Ross.
0:12:51 > 0:12:54So, looking at roundabout 6,100.
0:12:55 > 0:12:57Which I'm guessing is far beyond what you're expecting,
0:12:57 > 0:13:00- judging by your facial reactions. - Yes, it is, it is.- I'm afraid it is.
0:13:00 > 0:13:03We would need to be moving it down a lot.
0:13:03 > 0:13:06- So we do have some room to negotiate on that.- OK.
0:13:06 > 0:13:09More around...4,800.
0:13:09 > 0:13:13We're not even entering the right ballpark here.
0:13:13 > 0:13:15Don't want to use the word "outlandish" but it is.
0:13:15 > 0:13:18£150 a head is what you would expect.
0:13:20 > 0:13:25Take that off there, that takes us to, I think, 1,720.
0:13:25 > 0:13:27No, no, it doesn't take us anywhere near 1,720.
0:13:27 > 0:13:29That sounds wonderful, done!
0:13:29 > 0:13:33You know, deliver it all in at 2,500 and I think we can agree on that.
0:13:37 > 0:13:40LINE RINGS
0:13:40 > 0:13:43- Hello, Andrew.- Hello, Sajan. Quick one, mate.- Andrew, listen,
0:13:43 > 0:13:46they've really, really, really knocked us down on the price.
0:13:46 > 0:13:49They're only willing to pay 2,500.
0:13:49 > 0:13:51Seriously, it's the best that we can do.
0:13:51 > 0:13:54All the food has gotta remain but you need to get that champagne
0:13:54 > 0:13:56per glass down to £5 a glass.
0:13:56 > 0:13:59- There is no negotiation on the alcohol price.- Are you joking?
0:13:59 > 0:14:01There's absolutely no other wine options, Andrew?
0:14:01 > 0:14:04- There's no other wine options. - They were the cheap ones.
0:14:04 > 0:14:08It sounds like we've over-promised and under-delivered to us.
0:14:08 > 0:14:09One pregnant guest, Andrew.
0:14:09 > 0:14:11We need some soft drinks as well.
0:14:11 > 0:14:12I think it's going to be tough
0:14:12 > 0:14:15because we're giving them too much for their money, anyway, I think.
0:14:15 > 0:14:17Can we negotiate on the entertainment?
0:14:17 > 0:14:20The cost that you guys have come back with,
0:14:20 > 0:14:22the entertainment might not be available.
0:14:22 > 0:14:25Guys, we need to go, we've got to go. Cheers.
0:14:25 > 0:14:29- Fucking hell.- Entertainment destroyed if they mess it up.- Yep.
0:14:32 > 0:14:353:20pm.
0:14:35 > 0:14:37Meeting with the technology and marketing company...
0:14:37 > 0:14:40- Hello.- Hello. - ..to agree a budget for their box,
0:14:40 > 0:14:44the girls' sub team, led by Elizabeth.
0:14:44 > 0:14:46What's the most important aspect for you?
0:14:46 > 0:14:50An entertaining day for our clients, really, something quite special.
0:14:50 > 0:14:53We've got some entertainment for you, which is a singer.
0:14:53 > 0:14:55I think it could be a little bit uncomfortable.
0:14:55 > 0:14:58Do you think? A bit awkward? OK.
0:14:58 > 0:15:00Drinks-wise, champagne, wine, beer.
0:15:00 > 0:15:03I was lucky enough to be at Cheltenham a few weeks ago,
0:15:03 > 0:15:05the box there had its own bar.
0:15:05 > 0:15:08So, you want all the drinks included in the price per head?
0:15:08 > 0:15:09Yes, that's what we've assumed.
0:15:09 > 0:15:11So, maybe champagne, canapes,
0:15:11 > 0:15:15main course and then obviously drinks all the way through.
0:15:15 > 0:15:18- Yeah.- So would you like to know some sort of costs that are involved?
0:15:18 > 0:15:19- Yeah, that will be great.- OK,
0:15:19 > 0:15:22realistically, we're going to be looking around £350 a head.
0:15:23 > 0:15:25Is that the sort of cost you're happy to go in at
0:15:25 > 0:15:28- and pay for your clients? - Not what we budgeted, really.
0:15:28 > 0:15:32- OK.- We've got a budget of somewhere between £2,000 - £2,500.
0:15:34 > 0:15:38OK. We would be looking at really a cold buffet.
0:15:38 > 0:15:40Then we're unlikely to take a box.
0:15:42 > 0:15:43So, if we went for £2,500
0:15:43 > 0:15:46would you leave it with us to give you something special?
0:15:46 > 0:15:49- Absolutely.- Yeah?- Yeah.- We won't have a dry day, don't worry.
0:15:52 > 0:15:54LINE RINGS
0:15:54 > 0:15:57Hello? How was it, was it good, or bad, or what?
0:15:57 > 0:15:59Tough meeting.
0:15:59 > 0:16:03The client has given us a budget of £2,500.
0:16:03 > 0:16:06For that, they would like canapes...
0:16:06 > 0:16:10- Yeah.- ..main course... - Yeah.- ..dessert and wine.
0:16:10 > 0:16:13- And an open bar.- They just want everything in two and a half grand,
0:16:13 > 0:16:15that's, like, nonsense.
0:16:15 > 0:16:18No, I have not promised these people an open bar.
0:16:18 > 0:16:22What I've shaken hands on is a nice day out.
0:16:22 > 0:16:25- And they don't want a singer. - They want a singer.
0:16:25 > 0:16:28- They do not.- They do not want a singer.- No.
0:16:28 > 0:16:31- All right, guys.- Bye.- See you.- Bye.
0:16:32 > 0:16:34God. That was hard work.
0:16:37 > 0:16:38Across London...
0:16:40 > 0:16:44..hoping to conjure up some corporate box entertainment,
0:16:44 > 0:16:46the boys' team.
0:16:46 > 0:16:47That's quality.
0:16:49 > 0:16:52- Oh, stop it.- What?
0:16:52 > 0:16:54- I don't get that.- It's weird.
0:16:54 > 0:16:56- Superb!- Great.- Superb.
0:16:58 > 0:17:01So, if we were looking to book you in for a half an hour slot,
0:17:01 > 0:17:03what would that sort of roughly cost us?
0:17:03 > 0:17:05Probably talking about 750 mark.
0:17:06 > 0:17:10We had in mind when we come in here around about £400 figure.
0:17:10 > 0:17:14The only room I've got is 50 quid, you know, that's it.
0:17:14 > 0:17:17- Thanks for your time. Appreciate it. - Cheers.- Cheers.
0:17:17 > 0:17:20700 is too expensive.
0:17:20 > 0:17:21Harrison, would you sing?
0:17:21 > 0:17:23- Well...- Come on.
0:17:23 > 0:17:26- Honestly, mate, do it for the team. - It's going to be worth it.
0:17:26 > 0:17:28All right, I'll do what I can, I'll try.
0:17:29 > 0:17:33Yeah! We got ourselves an entertainer!
0:17:33 > 0:17:37I think I've sang in the shower to myself and now I'm singing
0:17:37 > 0:17:42at Wembley Stadium at an FA Cup final, so, yeah, it's a bit odd.
0:17:45 > 0:17:47Oh, God.
0:17:47 > 0:17:49- No, well done, mate, seriously. - Well done, mate.
0:17:49 > 0:17:51Cheers, Harrison. You saved the day.
0:17:54 > 0:17:56Think about this, it's £2,500...
0:17:56 > 0:17:58With deadline fast approaching,
0:17:58 > 0:18:01Siobhan's biggest decision of the day...
0:18:01 > 0:18:05- Are you going to give these people every single thing?- I don't know.
0:18:05 > 0:18:08..how much food and drink to order for their 14 guests?
0:18:08 > 0:18:12- 21 I think.- Yep.- How much is that, how many glasses?
0:18:12 > 0:18:14- Eight glasses of wine each. - Yeah.- Seems a lot.
0:18:14 > 0:18:17I don't know, I can't be the only one having input here.
0:18:17 > 0:18:19Yes. You're PM.
0:18:19 > 0:18:22Ordering too much risks their profit.
0:18:22 > 0:18:26Ordering too little could lead to refunds.
0:18:26 > 0:18:29Siobhan, I think we need to go down on wine, I'm honestly...
0:18:29 > 0:18:31- Hello.- We just want to put in our order, if possible.
0:18:31 > 0:18:35- Yeah.- We want to go for 14 canapes, 14 of the main course.
0:18:35 > 0:18:38- Yeah.- Three Prosecco, seven Sauvignon blanc, seven Chardonnay,
0:18:38 > 0:18:41four Malbec and three Merlot.
0:18:41 > 0:18:42In regards to the champagne,
0:18:42 > 0:18:45if we just give them slightly under full glasses,
0:18:45 > 0:18:47three bottles should do, right?
0:18:47 > 0:18:51Cutting corners on their order, the boys.
0:18:51 > 0:18:55Can I have six bottles of red and a bottle of white?
0:18:55 > 0:18:57Any canapes or no canapes?
0:18:57 > 0:18:59Why not get as many canapes?
0:18:59 > 0:19:01Can we get canapes for seven, is that possible?
0:19:01 > 0:19:06- Yeah.- Gents, thanks ever so much for your time. Take care, bye.
0:19:06 > 0:19:09Guys, at the end of the day, there's a profit to be made in this.
0:19:09 > 0:19:12We just need to make sure we don't fudge up.
0:19:14 > 0:19:16Thank you so much. Bye.
0:19:16 > 0:19:18I think we've ordered 20 bottles of wine,
0:19:18 > 0:19:19which is about eight glasses each.
0:19:19 > 0:19:21To me, that sounds like a lot.
0:19:21 > 0:19:25I have stipulated let's go down with the quantity
0:19:25 > 0:19:27but I guess the people who drink know.
0:19:29 > 0:19:32Food and booze - tackled.
0:19:32 > 0:19:35Tomorrow - the Cup final.
0:19:41 > 0:19:438:00am.
0:19:43 > 0:19:46From our point of view, we had a cracking day yesterday.
0:19:46 > 0:19:51Vitality captain, Andrew, reveals his bargain basement strategy.
0:19:51 > 0:19:55Right, total spend at the moment is £1,326.60.
0:19:55 > 0:19:58- How is it so low?- What did you get the entertainment for?
0:19:58 > 0:20:00Right, guys, entertainment.
0:20:00 > 0:20:03It was £700. So what we did,
0:20:03 > 0:20:05we decided to not get the magician -
0:20:05 > 0:20:08but Harrison has kindly said he will sing,
0:20:08 > 0:20:11so I think we need to give him a round.
0:20:11 > 0:20:14I've heard him in the shower - good.
0:20:14 > 0:20:18FA Cup final, corporate event, if he gets it wrong...
0:20:18 > 0:20:21- No, no, no, don't, have faith. - I think you'll be brilliant.
0:20:24 > 0:20:25Downstairs...
0:20:25 > 0:20:27So how did it go yesterday?
0:20:27 > 0:20:29They really did drive a hard bargain.
0:20:29 > 0:20:32The top budget that they had available was £2,500.
0:20:32 > 0:20:34To boost profits,
0:20:34 > 0:20:39each team also has a stand selling snacks to fans arriving at Wembley.
0:20:39 > 0:20:41I've got a suggestion about the stall.
0:20:41 > 0:20:43I think the prices need to be as high as you can get,
0:20:43 > 0:20:45I think we can really make back our money that way.
0:20:45 > 0:20:48I know that I'm a good saleswoman, so if we do need me to...
0:20:48 > 0:20:51Then why didn't you put yourself forward to be on this...?
0:20:51 > 0:20:54Because I also think I'm good at working a room.
0:20:54 > 0:20:56We should keep the teams as they are.
0:20:56 > 0:20:58- Do you want to swap? - What do you think?
0:20:58 > 0:21:00- It's up to you. - If you can spare Jade
0:21:00 > 0:21:03it would maximise profit on this task.
0:21:03 > 0:21:06I'm going to send Jade over to the sub team to sell.
0:21:06 > 0:21:10And it's going to be Bushra, Anisa and myself in the box.
0:21:10 > 0:21:11Good, OK.
0:21:11 > 0:21:15So in the hospitality box I'd like James, I'd like Harrison,
0:21:15 > 0:21:16I'd like myself.
0:21:16 > 0:21:20Also making a last-minute substitution, Andrew.
0:21:20 > 0:21:22And I do apologise, Charles, but I'd like Sarah.
0:21:22 > 0:21:25Andrew, can I just say, Sarah's a really strong sales rep.
0:21:25 > 0:21:27We need to try and get as many sales.
0:21:27 > 0:21:29We could win or lose on this.
0:21:29 > 0:21:31I think Sarah suits the corporate side.
0:21:31 > 0:21:34I think you're the only one in this room I give that responsibility to
0:21:34 > 0:21:37because you keep yourself really well -
0:21:37 > 0:21:41- and you've got a relationship built up with them. OK?- Yeah.
0:21:41 > 0:21:43That's not taking away anything from anyone else, right?
0:21:43 > 0:21:45I mean, it is a bit of an insult, to be fair,
0:21:45 > 0:21:48it is a bit of an insult like, "Oh you're the only one..."
0:21:48 > 0:21:50We've all come here to start a business and you're like,
0:21:50 > 0:21:53"Oh, yeah, I think you're the only one who's capable,
0:21:53 > 0:21:54"you've got a relationship..."
0:21:54 > 0:21:56- I've sat in a room with them, as well.- I'm not insulting anyone,
0:21:56 > 0:21:59no-one should take that comment personally.
0:21:59 > 0:22:01I was offended, I think he could've worded it better
0:22:01 > 0:22:03but he is just a boy, so...
0:22:03 > 0:22:06So, Team Vitality, we need to get out there, we can smash this event!
0:22:06 > 0:22:08HE ROARS
0:22:10 > 0:22:1210:00am.
0:22:12 > 0:22:14All head for Wembley Stadium.
0:22:16 > 0:22:20Right, guys, brilliant this morning, we've got Jade on our team,
0:22:20 > 0:22:22top sales. I think we can really do with her.
0:22:22 > 0:22:26I don't think it's fair for you acting as if only one person
0:22:26 > 0:22:28is going to be the saviour of the sales
0:22:28 > 0:22:29because none of you guys
0:22:29 > 0:22:31have actually really seen me properly sell.
0:22:31 > 0:22:34I would like everybody to have the opportunity to shine with the sales
0:22:34 > 0:22:38and, Joanna, if you're at all insecure about anything...
0:22:38 > 0:22:39I'm not insecure about anything.
0:22:39 > 0:22:42- Right, that was the wrong choice of word, potentially.- It was.
0:22:51 > 0:22:52Teams split.
0:22:55 > 0:22:59Two hours until their corporate guests arrive.
0:22:59 > 0:23:01OK, ladies, so this is your box.
0:23:01 > 0:23:03- Oh, lovely.- So the wine is here...
0:23:03 > 0:23:05Having gone big on booze.
0:23:05 > 0:23:08- The white wine is in the fridge. - Oh, lovely.
0:23:08 > 0:23:10Right, let's get going.
0:23:10 > 0:23:13For the girls, planning a VIP welcome speech...
0:23:13 > 0:23:16I'll write a bit and then maybe have a look and see what you think.
0:23:16 > 0:23:18..Bushra learns football facts.
0:23:18 > 0:23:21Siobhan, this is so boring. I think I'm going to fall asleep.
0:23:21 > 0:23:25I know, but you have to spice it up and put your own touch onto it.
0:23:25 > 0:23:28"I'm Bushra and I'll be one of your box hostesses today.
0:23:28 > 0:23:29"We've got a lovely menu..."
0:23:29 > 0:23:32This smells so good.
0:23:32 > 0:23:33- Siobhan.- What? Sorry.
0:23:33 > 0:23:36- Yeah?- What?- No, didn't get that? - I didn't hear what you said, sorry.
0:23:39 > 0:23:42As Wembley gears up for the crowds...
0:23:42 > 0:23:44- Morning.- Andrew.- Nice to meet you.
0:23:44 > 0:23:45..in the kitchens,
0:23:45 > 0:23:50Andrew's team hope to treat their guests like Premier League stars.
0:23:50 > 0:23:51So, do people tend to do the canapes
0:23:51 > 0:23:54- pretty soon after everyone's arrived?- Yeah.
0:23:54 > 0:23:56..on a five-a-side budget.
0:23:56 > 0:23:58Has everybody got three each, is that the idea?
0:23:58 > 0:24:01No, we've ordered seven portions.
0:24:01 > 0:24:05- But you've got 14 people.- Yeah. - Are you going to cut them in half?
0:24:05 > 0:24:08Well, I think it will just be whoever picks them out first.
0:24:08 > 0:24:10- We ordered nibbles. - We've got nibbles as well.
0:24:10 > 0:24:11Yeah.
0:24:11 > 0:24:13Fill them up a bit more.
0:24:13 > 0:24:16Got a lot here for £4.80, didn't we?
0:24:16 > 0:24:18Hello, hello, is that loud enough?
0:24:18 > 0:24:20FEEDBACK SCREECHES
0:24:20 > 0:24:22# And now
0:24:22 > 0:24:24# The end is near... #
0:24:24 > 0:24:28Their corporate clients will be in this box for nearly six hours
0:24:28 > 0:24:31and they've got one bottle of white wine, six bottles of red wine,
0:24:31 > 0:24:34three bottles of champagne - that's not going to last six hours.
0:24:34 > 0:24:36Not even close.
0:24:36 > 0:24:39# I did it my way. #
0:24:39 > 0:24:40That's too quiet, isn't it?
0:24:40 > 0:24:42FEEDBACK SCREECHES
0:24:42 > 0:24:44Out on the concourse...
0:24:44 > 0:24:46This is so much fun.
0:24:46 > 0:24:49..the sub teams get acquainted with their snack stalls.
0:24:49 > 0:24:51How did I find myself in this?
0:24:51 > 0:24:53THEY LAUGH
0:24:53 > 0:24:57With 35,000 fans expected...
0:24:57 > 0:24:59I think £4 is probably a reasonable price.
0:24:59 > 0:25:02..Andrew's sub team leader Sajan has a pricing plan.
0:25:02 > 0:25:05- For two it's going to be £7. - Yep.- Cool, let's do this.
0:25:07 > 0:25:10- Popcorn!- £4 for your popcorn!
0:25:10 > 0:25:12Madam. Popcorn? Oh, man.
0:25:12 > 0:25:14Guys, some popcorn?
0:25:14 > 0:25:16Let's get you out for a bit, get some more energy in it.
0:25:16 > 0:25:18Can't because all of this will burn.
0:25:18 > 0:25:20Should we change you with Charles?
0:25:20 > 0:25:22- Want to try some popcorn? - I just don't trust Charles.
0:25:22 > 0:25:25I'm genuinely worried that he's not going to do it right.
0:25:25 > 0:25:27Go on, try it, try it. Sorry, didn't mean to do that.
0:25:27 > 0:25:29If I go out there selling and he messes this up
0:25:29 > 0:25:30then we're just going to have nothing.
0:25:30 > 0:25:33Bloody hell.
0:25:33 > 0:25:35Who would like some candyfloss today?
0:25:35 > 0:25:41Cooking up cotton candy, the girls sub team led by Elizabeth.
0:25:41 > 0:25:44Sarah-Jayne, don't eat the food in front of people.
0:25:44 > 0:25:48Guys, drag some people in, see whether they're happy to spend £4,
0:25:48 > 0:25:50do them a deal, 2 for 7. OK?
0:25:50 > 0:25:53Hi there, are you looking to get some candyfloss?
0:25:53 > 0:25:55Hello, would you like any candyfloss?
0:25:55 > 0:25:58Would you like to take some cotton candy in with you today? Yes!
0:25:58 > 0:26:02- OK, two bags for £7. Thank you very much.- That's 2 for £7.
0:26:02 > 0:26:042 for £7?
0:26:04 > 0:26:07Guys, as soon as people hear "2 for 7" they're just like,
0:26:07 > 0:26:10"Do I look like a mug?" They literally look at me like that.
0:26:10 > 0:26:13I think people have been doing it for 2 for £7.
0:26:13 > 0:26:16Do you want to come here and have a go and see if I can get some sold?
0:26:16 > 0:26:19Sarah-Jayne, can you please stop eating the product?
0:26:19 > 0:26:21- Elizabeth.- I know.- Don't start.
0:26:21 > 0:26:23So you want two bags, did you say?
0:26:23 > 0:26:26Who would like some candyfloss?
0:26:26 > 0:26:29"Stop eating the product." Ugh.
0:26:29 > 0:26:33- Yes, two, thank you, OK. - £7 then, please.
0:26:33 > 0:26:34Have a great day. Enjoy the match.
0:26:34 > 0:26:37I'm finding that people are quite happy with £4
0:26:37 > 0:26:39so if you can get on and make we can get some sold.
0:26:39 > 0:26:41- That's what we're doing.- Brilliant.
0:26:41 > 0:26:42Come on, you know you want some.
0:26:42 > 0:26:45- No, thank you.- Yum, yum, yum, you want some, you know you do.
0:26:45 > 0:26:47She's such a twat.
0:26:48 > 0:26:532:00pm. VIPs on their way.
0:26:53 > 0:26:56Do you think that should be by the door for the champagne
0:26:56 > 0:26:57as they come in or not?
0:26:57 > 0:27:01Those starters, goes from outside to inside.
0:27:01 > 0:27:04- Welcome to Wembley.- Hi. - Hello.- Lovely to meet you.
0:27:04 > 0:27:06Kick-off - for both teams.
0:27:06 > 0:27:08I'll take your coat.
0:27:08 > 0:27:10ASSORTED GREETINGS
0:27:10 > 0:27:11Siobhan. Very nice to meet you.
0:27:11 > 0:27:12CHATTER
0:27:12 > 0:27:16Hi, guys. Can I convince you to have a baked Parmesan custard?
0:27:16 > 0:27:20With the girls quick to get out their canapes...
0:27:20 > 0:27:23- Thank you.- It is quite nice.
0:27:24 > 0:27:26..down the corridor...
0:27:26 > 0:27:27That's the last...
0:27:27 > 0:27:30..Andrew's team, already running low on booze...
0:27:30 > 0:27:33We've got no more champagne, really, left.
0:27:33 > 0:27:35No problem, I'll have a look after this.
0:27:35 > 0:27:37..find it's not just fizz that's missing.
0:27:37 > 0:27:41- What's that? - Water, lemon water, actually.
0:27:41 > 0:27:42One of the guests who's pregnant
0:27:42 > 0:27:45obviously didn't want to drink any alcohol
0:27:45 > 0:27:47and all she got was a champagne glass full of tap water
0:27:47 > 0:27:50and they should be deeply embarrassed.
0:27:50 > 0:27:54I'm ever so sorry and it was a balls-up on my behalf, I'm afraid.
0:27:54 > 0:27:55So what would you like?
0:27:55 > 0:27:57I've got one in my handbag so I'll fix it up for you.
0:27:57 > 0:28:00Andrew's client takes matters into her own hands.
0:28:00 > 0:28:02Cheers.
0:28:04 > 0:28:08Popcorn! Come on, come on!
0:28:08 > 0:28:10Outside, Andrew's sub team...
0:28:10 > 0:28:12£4 for one, come on.
0:28:12 > 0:28:14..struggling to pop a profit.
0:28:14 > 0:28:16People seem to be almost laughing at our pricing.
0:28:16 > 0:28:19It's more important to shift it all than to get big margins.
0:28:19 > 0:28:22How about...two at five?
0:28:22 > 0:28:25- Two at five then, please. - It's a deal.
0:28:25 > 0:28:29- Two for six.- Lovely.- There you are. Well done. We'll take that all day.
0:28:29 > 0:28:32They started the day with a clear pricing policy but within minutes
0:28:32 > 0:28:36they were all selling at whatever they could get for their product.
0:28:36 > 0:28:3811 people for £3, that's a deal.
0:28:38 > 0:28:40It's totally unprofessional.
0:28:40 > 0:28:41What's 11 times three?
0:28:43 > 0:28:46Start the rest of these. I'm going to sell.
0:28:46 > 0:28:48Have a little try. Honestly, I've made this myself.
0:28:48 > 0:28:50Treat yourself. It's healthy.
0:28:50 > 0:28:53Go and get the kids some, you're going to a big game.
0:28:54 > 0:28:57- Charles, is it burning? - Yep.
0:28:57 > 0:29:00- Just leave it, I'll do it. - No problem, no problem.
0:29:00 > 0:29:03- Don't want to get in the way. - You see why I've not been selling.
0:29:03 > 0:29:06- That is freshly made.- I've left for two minutes and Charles broke it.
0:29:06 > 0:29:09That's why I've not been able to leave.
0:29:09 > 0:29:11These boys just don't know what they're doing.
0:29:11 > 0:29:13Along the concourse...
0:29:13 > 0:29:15One, two...
0:29:15 > 0:29:18..star striker Jade is keeping Joanna and Sarah-Jayne
0:29:18 > 0:29:20on the subs bench.
0:29:20 > 0:29:21Thank you.
0:29:21 > 0:29:23Why is it that it's, like, imperative
0:29:23 > 0:29:26that if Jade isn't out there we won't sell anything?
0:29:26 > 0:29:28Yeah, I know. It's ridiculous.
0:29:28 > 0:29:30Let's get you a nice fresh bag.
0:29:30 > 0:29:31Thank you very much.
0:29:31 > 0:29:35Gotta say that Jade is absolutely amazing, she's got energy,
0:29:35 > 0:29:39she's got enthusiasm, she's an absolute sales machine, that girl.
0:29:39 > 0:29:41Are you girls all right?
0:29:41 > 0:29:44No, we'd actually like an opportunity to sell, to be honest.
0:29:44 > 0:29:47- What do you want me to do? - Stay out here.- Stay out here.
0:29:47 > 0:29:50- Are you sure you don't want me come in and help?- Stay out here.- OK, OK.
0:29:50 > 0:29:53Hi, sir, can I interest you in some candyfloss?
0:29:53 > 0:29:55We can all be the best salesperson
0:29:55 > 0:29:59- if we don't help in the back as well.- Thank you so much.
0:30:01 > 0:30:03FA Cup kick-off approaching.
0:30:04 > 0:30:06Is this the bar?
0:30:06 > 0:30:09Inside the stadium, Andrew's squad are out of their box.
0:30:09 > 0:30:11One bottle of champagne.
0:30:11 > 0:30:13Two bottles of white wine, one bottle of champagne.
0:30:13 > 0:30:15Already having to restock their booze.
0:30:15 > 0:30:17Guys, look, everyone's waiting for us.
0:30:17 > 0:30:19CHEERING
0:30:19 > 0:30:21Sorry, guys.
0:30:21 > 0:30:23In Siobhan's box...
0:30:23 > 0:30:25Just don't know. Where do you want me to stand?
0:30:25 > 0:30:29..time to bring on Bushra and her football facts.
0:30:31 > 0:30:33I don't want to say, "Excuse me..."
0:30:33 > 0:30:36- Say, "Ladies and gentlemen. I'm sorry to disturb you."- OK.
0:30:38 > 0:30:41Good afternoon, everybody.
0:30:41 > 0:30:42So...
0:30:43 > 0:30:50So, in 1948, the Olympic Games were held here at Wembley Stadium...
0:30:50 > 0:30:54..but I don't know if any of you know Geoff Hurst.
0:30:54 > 0:30:58In 1966, when England beat West Germany
0:30:58 > 0:31:03- with the hat-trick, yeah?- Yeah.
0:31:03 > 0:31:06We're here to make you feel comfortable. If you need anything
0:31:06 > 0:31:10then please do let us know, and thank you so much.
0:31:10 > 0:31:13I found Bushra's facts on Wembley interesting, you know,
0:31:13 > 0:31:15I don't know if anybody was actually listening, really,
0:31:15 > 0:31:17they just wanted wine, I think.
0:31:17 > 0:31:19Show me, show me here.
0:31:19 > 0:31:23We've got a Chardonnay, Sauvignon blanc, a Merlot and a Malbec.
0:31:27 > 0:31:29Down the hall...
0:31:29 > 0:31:31Any soft drinks? Cos I'm driving.
0:31:31 > 0:31:33Right, I'll just have a look now.
0:31:33 > 0:31:35I just need to keep note of all the prices.
0:31:35 > 0:31:38Yet another trip to the bar for Vitality.
0:31:38 > 0:31:40Can we have two bottles of that, please?
0:31:40 > 0:31:42£167.80.
0:31:42 > 0:31:45The bill is starting to mount up.
0:31:45 > 0:31:48Here you go. The staff's doing the food now.
0:31:48 > 0:31:51It's actually very tasty.
0:31:51 > 0:31:53- There you go.- Cheers. - Cheers, everyone.
0:31:53 > 0:31:56With her guests already fed and watered,
0:31:56 > 0:32:00Siobhan's tactic of unlimited wine seems to be paying off.
0:32:00 > 0:32:04LAUGHTER
0:32:04 > 0:32:07I think everyone's looking happy, which is good.
0:32:09 > 0:32:11It's a cold Canning potato cake.
0:32:11 > 0:32:14- Colcannon.- Colcannon.
0:32:14 > 0:32:16Dinner also done for Andrew's team.
0:32:16 > 0:32:20We've got a singer coming, very familiar looking face.
0:32:20 > 0:32:21Harrison!
0:32:21 > 0:32:23Thank you.
0:32:23 > 0:32:25Time for Harrison to take the field.
0:32:26 > 0:32:29- Number two.- Yeah.
0:32:29 > 0:32:30MICROPHONE FEEDBACK
0:32:30 > 0:32:33# And now
0:32:33 > 0:32:36# The end is near
0:32:36 > 0:32:39# And so I face
0:32:39 > 0:32:42# The final curtain
0:32:42 > 0:32:44# And more
0:32:44 > 0:32:47# Much more than this
0:32:47 > 0:32:49# I did it
0:32:49 > 0:32:53# My way! #
0:32:56 > 0:32:57Thank you.
0:32:59 > 0:33:01It took balls to do that.
0:33:01 > 0:33:04And they were singing along, so hopefully it saved us £700,
0:33:04 > 0:33:07because technically that song was worth 700 quid.
0:33:09 > 0:33:12Who would like some cotton candy today?
0:33:12 > 0:33:13Come on, two quid, come on.
0:33:13 > 0:33:16- Do you want some popcorn? - Ten minutes left, guys.
0:33:16 > 0:33:17Last chance for sub teams...
0:33:17 > 0:33:19How many bags do you want?
0:33:19 > 0:33:20..to pull in profit.
0:33:20 > 0:33:23- One.- One bag only?- Actually no, two please.- Two bags.
0:33:23 > 0:33:26There's three in the bag. And that's £4, thank you.
0:33:26 > 0:33:29Match starts in five minutes, let's absolutely hammer it.
0:33:29 > 0:33:32Can I have four popcorns, please?
0:33:34 > 0:33:36Excellent. I've just sold 15.
0:33:37 > 0:33:40We need to come and sell the last couple of minutes, all right?
0:33:40 > 0:33:42I get two minutes to shine.
0:33:42 > 0:33:45Two minutes to be the centre of attention.
0:33:45 > 0:33:46There you go.
0:33:46 > 0:33:49- Brilliant, thanks very much. - Thank you very much.
0:33:49 > 0:33:53- Couple of pound and I'll give you one. Yes, come on.- Enjoy the match.
0:33:53 > 0:33:54Thank you.
0:34:00 > 0:34:01All right, time's up guys.
0:34:01 > 0:34:04Guys, thank you so much for keeping the production up,
0:34:04 > 0:34:07that was helpful, yeah.
0:34:08 > 0:34:12Take the take off that one, it was priceless, we sold, sold, sold,
0:34:12 > 0:34:14stuffed the tin full of money, you can't ask for more than that.
0:34:17 > 0:34:21- Match has started, guys.- Please make your way out and enjoy the game.
0:34:28 > 0:34:32We have smashed it - and thank you so much for your hard work.
0:34:32 > 0:34:35Come on! Right, let's go and get a beer. Come on.
0:34:36 > 0:34:38You know what?
0:34:38 > 0:34:41We fight along the way, but that's us working together as a team.
0:34:41 > 0:34:42Yeah.
0:34:43 > 0:34:46Tonight, profits processed.
0:34:46 > 0:34:51Tomorrow, who will get a red card from Lord Sugar?
0:35:05 > 0:35:06You can go to the boardroom now.
0:35:27 > 0:35:31- Good morning. - ALL: Good morning, Lord Sugar.
0:35:35 > 0:35:39Well, a very interesting task.
0:35:39 > 0:35:42The women's FA Cup final.
0:35:42 > 0:35:45The task, as you know, was split into two sections,
0:35:45 > 0:35:47one was the corporate hospitality box
0:35:47 > 0:35:51and the other was the outside stall.
0:35:51 > 0:35:54So, starting with Graphene.
0:35:54 > 0:35:57Siobhan, you were the project manager, is that right?
0:35:57 > 0:36:00- Yes, Lord Sugar.- And the reason was because of the experience
0:36:00 > 0:36:03that you have in arranging weddings in Dubai and places like that?
0:36:03 > 0:36:06- Yeah, it kind of has the same concept, really.- Absolutely.
0:36:06 > 0:36:09All right, tell me about your meeting with the caterers.
0:36:09 > 0:36:11There was two choices,
0:36:11 > 0:36:13there was sandwiches or there was a meal,
0:36:13 > 0:36:16so we fed back to the other team what was available,
0:36:16 > 0:36:17the prices of alcohol...
0:36:17 > 0:36:19This is the point.
0:36:19 > 0:36:22Logically, the other team having to negotiate,
0:36:22 > 0:36:24I think they would need to be armed
0:36:24 > 0:36:27with what your costs are going to be, right?
0:36:27 > 0:36:32And according to Claude this turned out a bit of chaos, is that right?
0:36:32 > 0:36:34It was somewhat unclear as to what the pricing was.
0:36:34 > 0:36:36So you didn't know the prices, so you went in blind, then?
0:36:36 > 0:36:39I was very concerned that I was going into the meeting blind.
0:36:39 > 0:36:42That's not true, we did actually confirm, I put Bushra on numbers.
0:36:42 > 0:36:45- Bushra, were you taking note of all these numbers?- Yeah, I was,
0:36:45 > 0:36:48I mean, it was hard because we were all kind of talking over
0:36:48 > 0:36:51- each other.- What I managed to do was achieve the client's top budget
0:36:51 > 0:36:53of £2,500.
0:36:53 > 0:36:56I told them that they would have the canapes, the main...
0:36:56 > 0:37:00No, I mean, I think that you pretty well offered them everything.
0:37:00 > 0:37:02Unfortunately, the people in the meeting with me,
0:37:02 > 0:37:07they were virtually agreeing to free bar, champagne.
0:37:07 > 0:37:09Sounds very good, I would have liked to been there at this do.
0:37:09 > 0:37:11Did we actually say that, Elizabeth?
0:37:11 > 0:37:13They were taking notes of that and nodding to the client
0:37:13 > 0:37:15"Oh, yes, oh, yes, oh, yes."
0:37:15 > 0:37:17Anyway, anyway, let's keep going.
0:37:17 > 0:37:22And then on day two I think we had a little flip of personnel, right?
0:37:22 > 0:37:25- Yeah.- Elizabeth, you were joined by Jade.
0:37:25 > 0:37:27- Yes.- For this stall, right?
0:37:27 > 0:37:30- Yes.- Now, at 2:00pm your clients arrive
0:37:30 > 0:37:36and, Bushra, you start giving them a history of Wembley Stadium, right?
0:37:36 > 0:37:38Yeah, I don't know much about the Stadium.
0:37:38 > 0:37:40No, I heard about that, yeah.
0:37:40 > 0:37:41It's like, "Here's the Stadium,
0:37:41 > 0:37:46"it's called Wembley and they play football here."
0:37:46 > 0:37:48And that's it.
0:37:48 > 0:37:53You served your courses - basically, the food side of things went OK.
0:37:53 > 0:37:54There was also wine being served.
0:37:54 > 0:37:57Yeah, we were looking after them on that side, as well.
0:37:57 > 0:37:59You ordered 21 bottles of wine.
0:37:59 > 0:38:03- There's nothing worse than actually not having enough, so...- Right.
0:38:03 > 0:38:06OK. So who manned the candyfloss stall?
0:38:06 > 0:38:09It was myself, Jade, Sarah-Jayne and Joanna.
0:38:09 > 0:38:12- So what prices are you charging? - £4 or two for 7.
0:38:12 > 0:38:13I sent Joanna and Sarah-Jayne out
0:38:13 > 0:38:15to start selling, initially, as well -
0:38:15 > 0:38:18the feedback was that they couldn't obtain £4 for it.
0:38:18 > 0:38:20Sarah-Jayne, you keep shaking your head.
0:38:20 > 0:38:23Yeah, cos that's just a total fabrication.
0:38:23 > 0:38:27Joanna did come back and say, "I can't sell it at £4,
0:38:27 > 0:38:29"we need to cut the price," at which point I said, "Well, let me try."
0:38:29 > 0:38:32From what I can understand, you are making it...
0:38:32 > 0:38:34- It was me the majority of the time. - Right.
0:38:34 > 0:38:36There was an issue of the price point.
0:38:36 > 0:38:38You said you couldn't get four quid for them
0:38:38 > 0:38:39and you went out and started to sell.
0:38:39 > 0:38:41No, actually I just gave the feedback. You said,
0:38:41 > 0:38:44"Come back and let us know what people were testing the waters,"
0:38:44 > 0:38:46so I gave you the feedback of what was happening.
0:38:46 > 0:38:48Your feedback was that you couldn't sell it at £4.
0:38:48 > 0:38:50- Did I say to you, "I can't sell this at £4"?- You said,
0:38:50 > 0:38:53- "We can't sell this product at £4, let's drop it."- I got it, I got it.
0:38:53 > 0:38:55- I got it.- I'm sorry, Lord Sugar.
0:38:55 > 0:38:58I don't understand why it's so complicated, really, I mean...
0:38:58 > 0:39:01Because sometimes, Elizabeth, you will blatantly say a lie
0:39:01 > 0:39:03and that's why I get frustrated.
0:39:03 > 0:39:05With respect, that's an insult to my integrity
0:39:05 > 0:39:08- and I do not appreciate that. - I feel like I have to defend myself,
0:39:08 > 0:39:11- I feel like you're saying incorrect information.- You finished?- Yeah.
0:39:13 > 0:39:17- Good team leader?- I think at first there was a little bit of a struggle
0:39:17 > 0:39:19but then I think that's the same with anybody
0:39:19 > 0:39:21- when they're starting out. - Good cooperation?
0:39:21 > 0:39:24- Yeah, they were, everyone was good, yeah.- All right, OK.
0:39:24 > 0:39:25Over to you lot now.
0:39:25 > 0:39:28Andrew, Project manager.
0:39:28 > 0:39:31I heard from Karren here that you don't rate women's football,
0:39:31 > 0:39:34- is that right? - Thought this might come up.
0:39:34 > 0:39:36I think I was quite respectful around...
0:39:36 > 0:39:39I mean, the women have been pretty good over the last three weeks,
0:39:39 > 0:39:42they've kicked your arse, haven't they, that's for sure, right?
0:39:42 > 0:39:46- Yes.- Who went and saw the catering people?
0:39:46 > 0:39:49Corporate team - myself, James, Harrison and Charles.
0:39:49 > 0:39:52I heard you, you certainly digested what was going on
0:39:52 > 0:39:55- cos I think you ate the whole bloody lot, didn't you?- The food was...
0:39:55 > 0:39:57It was like you hadn't eaten for a week.
0:39:57 > 0:39:59We felt like we hadn't eaten.
0:39:59 > 0:40:01Now, Sarah, you joined the team.
0:40:01 > 0:40:04- Yes.- Is that right?- Yes, Lord Sugar.
0:40:04 > 0:40:05I think when you got in there
0:40:05 > 0:40:09you felt like you'd been lifted out of a war zone, you were quite happy.
0:40:09 > 0:40:12- Yeah, I was happy.- I heard you did the pitch to the corporate company.
0:40:12 > 0:40:15Yep, the four of us split the pitch up a little bit,
0:40:15 > 0:40:18- we all had a section of it. - What we wanted to do with that pitch
0:40:18 > 0:40:21was really understand what the client really wanted from the event.
0:40:21 > 0:40:25Ross, you then went in there first of all and said to the lady, 6,100.
0:40:25 > 0:40:27She then started laughing.
0:40:27 > 0:40:32Right, yeah? And then you said, "OK, how about £4,000-odd?"
0:40:32 > 0:40:34- So basically my thinking was...- And she was still giggling then, yeah?
0:40:34 > 0:40:37Yeah, it was a very difficult negotiation.
0:40:37 > 0:40:39You blurted out something like £1,700
0:40:39 > 0:40:41to which the lady said, "Done!" Like that,
0:40:41 > 0:40:44and I think Michaela got in there and rescued it at that point.
0:40:44 > 0:40:47It was embarrassing, because we'd gone in so high,
0:40:47 > 0:40:49to reduce so quickly - we had to turn them around,
0:40:49 > 0:40:53- so we were working on the back foot. - Anyway, let's cut to the chase here,
0:40:53 > 0:40:56- how much did you get? - Two and half thousand.
0:40:56 > 0:40:58What about entertainment?
0:40:58 > 0:41:01- We opted to audition the magician. - How much did he want in the end?
0:41:01 > 0:41:03700. And he would not budge.
0:41:03 > 0:41:05What did you end up agreeing to do?
0:41:05 > 0:41:08So I heard Harrison singing in the shower,
0:41:08 > 0:41:11- and he has the voice of an angel. - Really?
0:41:11 > 0:41:13I'm not sure about the angel.
0:41:13 > 0:41:18I heard from Karren that you tried to do a rendition of Frank Sinatra
0:41:18 > 0:41:22and unfortunately you did do it your way, yeah?
0:41:22 > 0:41:25Not Frank Sinatra, you sounded more like Frank Lampard, actually.
0:41:25 > 0:41:28So, tell me about the day.
0:41:28 > 0:41:30We had the champagne reception.
0:41:30 > 0:41:33It was the shortest champagne reception in history, though.
0:41:33 > 0:41:36- It was quite short, yeah.- You only bought three bottles of champagne.
0:41:36 > 0:41:38Knock that back in about two minutes flat.
0:41:38 > 0:41:41- They did, yeah.- And you had a pregnant lady there that couldn't,
0:41:41 > 0:41:42you had no soft drinks.
0:41:42 > 0:41:46One of the hosts pulled a drink out of her purse.
0:41:46 > 0:41:48That must've been pretty embarrassing.
0:41:48 > 0:41:51- It was, it was.- Yeah. And then there was the canapes.
0:41:51 > 0:41:54You ordered seven canapes. There was 14 people.
0:41:54 > 0:41:57- I actually think that was a good shout.- Not exactly luxury.
0:41:57 > 0:42:01Yeah. On the profit side of things, tell me about the popcorn.
0:42:01 > 0:42:04So, Michaela made the popcorn, Charles, myself...
0:42:04 > 0:42:06Got a sore throat today, Michaela?
0:42:06 > 0:42:10- No, I'm just... I'm just shy. - I like to hear a bit from you.
0:42:10 > 0:42:13Yeah, I made the popcorn, these three sold it.
0:42:13 > 0:42:16- How much you sell that for? - We sold one for £4, two for 7.
0:42:16 > 0:42:19That's what you planned. But after about three seconds
0:42:19 > 0:42:22it was anyone could sell it for any price.
0:42:22 > 0:42:24No - from the first hour we found it really difficult
0:42:24 > 0:42:26to get people to come to the stall.
0:42:26 > 0:42:29We wanted to get rid of as much popcorn as we could
0:42:29 > 0:42:30so we did go to lower prices.
0:42:30 > 0:42:33How was your team leader here?
0:42:33 > 0:42:38- Did well.- Did well.- Yeah?- Well, now, with the proof in the pudding,
0:42:38 > 0:42:40of course, it's going to be in the eating,
0:42:40 > 0:42:44so let's just see how we got on here with the money.
0:42:44 > 0:42:47So I'm going to break it up into two sections -
0:42:47 > 0:42:49the stall and the corporate box.
0:42:49 > 0:42:54So, Claude, perhaps you can let me know how much profit was made
0:42:54 > 0:42:57from the candyfloss team.
0:42:57 > 0:43:02The candyfloss team yielded a profit of £352.80.
0:43:02 > 0:43:04Right, OK.
0:43:04 > 0:43:07And Karren, the profit from the popcorn team?
0:43:07 > 0:43:11Significantly less. £222.50.
0:43:11 > 0:43:15Right. Perhaps you'd let me know how much profit from the hospitality box
0:43:15 > 0:43:17and any penalties?
0:43:17 > 0:43:22Your profit was £993.20.
0:43:22 > 0:43:26Your client did not ask for a refund.
0:43:26 > 0:43:31The total profit, therefore, was £1,215.70.
0:43:31 > 0:43:33Right, Claude.
0:43:33 > 0:43:36The hospitality team, no refunds.
0:43:36 > 0:43:41And they made a profit of £631.56.
0:43:44 > 0:43:48Yielding a total profit of £984.36.
0:43:48 > 0:43:52Right. Well, it's your first win, chaps.
0:43:52 > 0:43:54Your first win.
0:43:56 > 0:44:01For your treat I'm sending you off to The Oval cricket ground.
0:44:01 > 0:44:05Now, here you be stepping up to bat alongside the world-famous cricketer
0:44:05 > 0:44:07Kevin Pietersen.
0:44:07 > 0:44:10So, well done, off you go.
0:44:10 > 0:44:14Thank you, Lord Sugar. Thanks, Karren. Thanks, Claude.
0:44:14 > 0:44:16Brilliant.
0:44:16 > 0:44:18Loved that.
0:44:23 > 0:44:26Oh man, Kevin Pietersen!
0:44:30 > 0:44:35Well, ladies, your first loss, go off, talk amongst yourselves,
0:44:35 > 0:44:39you'll come back here later and we'll discuss in greater detail, OK?
0:44:39 > 0:44:41Yes, Lord Sugar.
0:44:48 > 0:44:51Surrey County's London cricket ground.
0:44:51 > 0:44:53The Oval.
0:44:54 > 0:44:58Former England test captain Kevin Pietersen.
0:44:58 > 0:45:01- Do you know the rules? - Like six overs a game.
0:45:01 > 0:45:02Six balls in an over.
0:45:02 > 0:45:05- Go back to Watford. - Let's go, let's get this done.
0:45:05 > 0:45:07So everyone's feeling great.
0:45:07 > 0:45:08Kevin Pietersen's bat.
0:45:08 > 0:45:11The whole team are buzzing about this win.
0:45:11 > 0:45:14And we're on the up now, we're going like this.
0:45:14 > 0:45:18Sarah is lady luck, she brought the winning touch to our team.
0:45:18 > 0:45:20She's obviously come here, tamed the boys, as well.
0:45:20 > 0:45:22Look at the bat and not his arse, come on.
0:45:22 > 0:45:25It's very different being on the boys' team.
0:45:25 > 0:45:27They're really high energy, they're really determined
0:45:27 > 0:45:29and they actually are quite focused when they need to be.
0:45:29 > 0:45:31Go on, Frank Sinatra.
0:45:31 > 0:45:33LAUGHTER
0:45:33 > 0:45:36Hands in, let's go. Three cheers, let's go, one, two, three, go.
0:45:36 > 0:45:37ALL: Go!
0:45:37 > 0:45:39- Right, let's go for a beer. - Yes.
0:45:47 > 0:45:49I said we need to manage expectations.
0:45:49 > 0:45:51And you did not do that, Joanna.
0:45:51 > 0:45:53You're the negotiator...
0:45:53 > 0:45:55Why were you talking to these people about an open bar?
0:45:55 > 0:45:58No, we wasn't - when it came to the negotiation, two and a half grand,
0:45:58 > 0:46:02- shake your hand, bye.- I think that I'm being pushed under a bus here.
0:46:02 > 0:46:04I think I'm being made to blame through personal reasons,
0:46:04 > 0:46:07not business reasons. You knew in that meeting what the plans were.
0:46:07 > 0:46:10- No, cos you've said...- No, I would like to finish my point,
0:46:10 > 0:46:13because you are interrupting. Don't roll your eyes when I'm speaking.
0:46:13 > 0:46:14I do what I want.
0:46:14 > 0:46:16Obviously, Elizabeth held court,
0:46:16 > 0:46:17constantly putting the blame on other people
0:46:17 > 0:46:20and she's basically disruptive and not a very nice person to work with.
0:46:20 > 0:46:24What we could have done is buy half the amount of alcohol we did, maybe.
0:46:24 > 0:46:26But you all agreed with me, I didn't make that decision all my own.
0:46:26 > 0:46:29Don't come back now. I stand by the decisions on my side, yeah.
0:46:29 > 0:46:31If I'm fired I won't be happy,
0:46:31 > 0:46:34because I think I did a brilliant job, to be honest.
0:46:34 > 0:46:36Literally might have thought you got the best deal
0:46:36 > 0:46:38but you have promised them everything.
0:46:38 > 0:46:41- Hold on, I'm speaking. - £2,500 is the best deal available!
0:46:47 > 0:46:49PHONE RINGS
0:46:49 > 0:46:52- Yes, Lord Sugar?- Could you send the candidates in, please?
0:46:52 > 0:46:55Yes, Lord Sugar. You can go into the boardroom now.
0:47:09 > 0:47:13Well, ladies. Standing back and talking to Claude
0:47:13 > 0:47:17I see that that the thing all went wrong on that fatal phone call,
0:47:17 > 0:47:21which was chaos. Elizabeth, you were quoted as saying,
0:47:21 > 0:47:23"I have no idea what this call was about."
0:47:23 > 0:47:27Yes. I was given no understanding of what the costs were, Lord Sugar,
0:47:27 > 0:47:30- not to my satisfaction.- When we rang they were working at the cost
0:47:30 > 0:47:31when they were on the phone.
0:47:31 > 0:47:34As far as we were concerned, you were clear, you were very clear.
0:47:34 > 0:47:37Actually, if I could just kindly add on that phone call, as well,
0:47:37 > 0:47:40we did say 50% to 60% profit margin...
0:47:40 > 0:47:42No, that information did not come through.
0:47:42 > 0:47:43If that phone call happened...
0:47:43 > 0:47:46- No, no, no. - Those numbers came from you.
0:47:46 > 0:47:48Are you saying it's Elizabeth dealing with all this,
0:47:48 > 0:47:50- not these two at all?- No, I did not.
0:47:50 > 0:47:52Well, I think it's a contribution of all three, honestly, Lord Sugar,
0:47:52 > 0:47:54because we did stipulate that.
0:47:54 > 0:47:57Well, I can't hear any contribution there at all, actually.
0:47:57 > 0:47:58You'd better speak up.
0:47:58 > 0:48:01Elizabeth said she would do the negotiation.
0:48:01 > 0:48:04I think the negotiation is where you would say,
0:48:04 > 0:48:07"OK, based on a budget that you want this is what we can offer you."
0:48:07 > 0:48:10I charged Joanna and Sarah-Jayne to chat to the clients
0:48:10 > 0:48:12and get an understanding of what they would like
0:48:12 > 0:48:15and I felt that it was getting very much out of control at one point
0:48:15 > 0:48:20because they just seemed to be jotting down, "Champagne, open bar."
0:48:20 > 0:48:21Who offered an open bar?
0:48:21 > 0:48:24They asked for an open bar and they were nodding, taking notes on it
0:48:24 > 0:48:27- and they were giving the client the understanding...- Who was nodding?
0:48:27 > 0:48:28- These two.- So it was our job
0:48:28 > 0:48:30to basically go through exactly what they wanted.
0:48:30 > 0:48:32What kind of food, what kind of drink
0:48:32 > 0:48:33and what kind of entertainment.
0:48:33 > 0:48:35But not what kind of budget?
0:48:35 > 0:48:38No, so we didn't discuss that until the end.
0:48:38 > 0:48:42You pretty well offered them everything without saying,
0:48:42 > 0:48:43"Can we start off by what is your budget?"
0:48:43 > 0:48:46Because that would have given you a steer
0:48:46 > 0:48:47as to what you could offer them.
0:48:47 > 0:48:52So, Siobhan, you run events, you end up getting two and half grand,
0:48:52 > 0:48:56at that point someone has to go and cut their cloth accordingly.
0:48:56 > 0:48:59Yeah, but they also said that they have really high expectations.
0:48:59 > 0:49:03Well, the boys were under similar situation but they used their brain,
0:49:03 > 0:49:06they said, "Well, we're going to have to get a bit stingy here."
0:49:06 > 0:49:09To be honest, for me it's more about making the client happy.
0:49:09 > 0:49:11They offered a hell of a lot, and I...
0:49:11 > 0:49:14- This is about making me happy, you know.- I know.- All right.
0:49:14 > 0:49:17Bushra, I think they charged you with the numbers.
0:49:17 > 0:49:20When you went off ordering this stuff, why didn't you cut it down?
0:49:20 > 0:49:24I did, I said, "We need to cut this in half."
0:49:24 > 0:49:26You said that while I was actually on the call
0:49:26 > 0:49:28actually calling through. It's a bit late.
0:49:28 > 0:49:29It seems to be, according to Claude,
0:49:29 > 0:49:32you don't know where you are half the time, Siobhan.
0:49:32 > 0:49:34"Should I do this, should I do that?"
0:49:34 > 0:49:37Anyway, I want to talk about the stall now.
0:49:37 > 0:49:39- Yes, Lord Sugar.- There seems to be
0:49:39 > 0:49:44some altercation between you two and Jade. Why was there arguments there?
0:49:44 > 0:49:47I think Joanna took a little bit of issue with Jade coming on the team.
0:49:47 > 0:49:50- No, I didn't and that's the truth. - I think the friction occurred
0:49:50 > 0:49:52because in the car we said that we were all going to sell,
0:49:52 > 0:49:54but as soon as we got there,
0:49:54 > 0:49:56Elizabeth said she wanted Jade out there.
0:49:56 > 0:49:59Jade was a good call and sold quite a lot of stuff.
0:49:59 > 0:50:01Yeah, so I said, "Why don't we all rotate...?"
0:50:01 > 0:50:03So, obviously someone has to make it.
0:50:03 > 0:50:05Sarah-Jayne made it, what did you do?
0:50:05 > 0:50:07I also made with Sarah-Jayne.
0:50:07 > 0:50:10Joanna would not go out into the crowd and sell.
0:50:10 > 0:50:13- We could've sold another 100 bags of candy-floss.- I was dying to sell.
0:50:13 > 0:50:16We need a bit of honesty in this boardroom.
0:50:16 > 0:50:19I'm getting conflicting stories here.
0:50:19 > 0:50:23Siobhan, which two people are you bringing back into this boardroom?
0:50:23 > 0:50:25I'm going to have to bring Elizabeth.
0:50:25 > 0:50:28She put us a position that we didn't really need to be in,
0:50:28 > 0:50:32and by what Elizabeth says, it's going to have to be Joanna.
0:50:32 > 0:50:34Can I respond to that, Lord Sugar?
0:50:34 > 0:50:38- Well, you will do when you come back in again.- Yes, Lord Sugar.
0:50:38 > 0:50:40The rest of you are still arguing.
0:50:40 > 0:50:43I can't understand that. Go back to the house.
0:50:56 > 0:51:00I'm going to consult further with Claude and with Karren.
0:51:00 > 0:51:03Step outside and I'll call you back in shortly.
0:51:03 > 0:51:06- At least one of you is going to be fired.- Yes, Lord Sugar.
0:51:14 > 0:51:18Well, what a mess. I mean, this is madness, they're just all arguing
0:51:18 > 0:51:21and shouting - and Siobhan is supposed to be in this business.
0:51:21 > 0:51:23I can't believe that if she is profitable
0:51:23 > 0:51:24that she does it like they did.
0:51:24 > 0:51:28What she was committed to doing was giving client satisfaction,
0:51:28 > 0:51:30and I think the clients were very happy.
0:51:30 > 0:51:34Elizabeth, she seems as if she is some sergeant in the army.
0:51:34 > 0:51:37She's blinkered. I don't know whether to believe her or not
0:51:37 > 0:51:40because they violently disagreed with what she was saying.
0:51:40 > 0:51:42I mean, I like Elizabeth. What you see is what you get.
0:51:42 > 0:51:45If there is a task to be done, she is in there pitching,
0:51:45 > 0:51:46doing anything that's required.
0:51:46 > 0:51:48And Joanna there doesn't agree with anything.
0:51:48 > 0:51:51Given the opportunity it is possible that she will come out of her shell
0:51:51 > 0:51:55- and do something constructive. - OK. We'll call them back in, then.
0:51:56 > 0:51:58PHONE RINGS
0:51:58 > 0:52:01- Yes, Lord Sugar?- Can you send the three of them in, please?
0:52:01 > 0:52:04- Yes, Lord Sugar.- Thank you. - Lord Sugar will see you now.
0:52:17 > 0:52:19Siobhan, what I can't get over
0:52:19 > 0:52:24is that you should have known how to do this like clockwork.
0:52:24 > 0:52:26Find out how much they want to pay.
0:52:26 > 0:52:28Find out how much it's going to cost.
0:52:28 > 0:52:31We take one away from the other. We come in with a profit.
0:52:31 > 0:52:34We did make a profit, if not as much as we should have,
0:52:34 > 0:52:36and most of the time I had my mind on the fact
0:52:36 > 0:52:39that, you know, if you give them a couple of drinks to relax them
0:52:39 > 0:52:41then their expectations might not be so high.
0:52:41 > 0:52:44Well, you didn't make enough money,
0:52:44 > 0:52:48and I would've thought you would have just walked this, really.
0:52:48 > 0:52:51Elizabeth, you lot were talking to the client
0:52:51 > 0:52:54as if you had Abramovich's American Express card.
0:52:54 > 0:52:57Spend, spend, spend. We'll do whatever you want.
0:52:57 > 0:52:59I was trying to rein it back in, Lord Sugar.
0:52:59 > 0:53:02I did feel that the two other ladies in the meeting with me
0:53:02 > 0:53:05didn't really have a concept or a grasp...
0:53:05 > 0:53:07- No, Elizabeth. - ..of what we had to sell.
0:53:07 > 0:53:09We were very clear about what our roles were.
0:53:09 > 0:53:13You were sub team leader and you said, "I'll cover the negotiation."
0:53:13 > 0:53:15You were very, very quick to shake on that.
0:53:15 > 0:53:18- There wasn't even any negotiation. - Unfortunately...
0:53:18 > 0:53:21What am I supposed to do after you've already shook on something?
0:53:21 > 0:53:25Unfortunately, you were letting the client lead you, and, unfortunately,
0:53:25 > 0:53:28- you put me into a corner. - Oh, really?- Yes, you did.
0:53:28 > 0:53:31- If that's the case, then... - And if you are not aware of that...
0:53:31 > 0:53:33- If that's the case... - ..you have no place in this process.
0:53:33 > 0:53:36There's so many bloody arguments. When I said a box at Wembley,
0:53:36 > 0:53:38I don't mean it was actually going to be fist fighting.
0:53:38 > 0:53:40It's ridiculous.
0:53:40 > 0:53:45Elizabeth, you say that you're very good figuring out pricing points,
0:53:45 > 0:53:48- figuring out profits... - Yes, Lord Sugar.
0:53:48 > 0:53:51Well, talk about bury yourself on this particular task
0:53:51 > 0:53:54- and you exercised none of that, did you?- I was provided with no detail.
0:53:54 > 0:53:56I went into a meeting blind.
0:53:56 > 0:53:59- Hang on. Bushra made it very, very clear what was needed.- She did not,
0:53:59 > 0:54:01and when Bushra knew that the project manager
0:54:01 > 0:54:03was spending too much money,
0:54:03 > 0:54:06it was her responsibility to tell the project manager to stop.
0:54:06 > 0:54:09- Hang on.- Let me finish, please.
0:54:09 > 0:54:11So, for example, I'm actually saying....
0:54:11 > 0:54:13- No. No. No. No. No. No. No. - Listen, let me speak a second.
0:54:13 > 0:54:16Ladies, please show respect to one another.
0:54:16 > 0:54:18To say that you're not responsible for anything is a joke
0:54:18 > 0:54:20because you did do the negotiation.
0:54:20 > 0:54:22Elizabeth, we did what you told us to do.
0:54:22 > 0:54:24Have you ever been in that sort of meeting before?
0:54:24 > 0:54:26And if we had done anything different, you would have
0:54:26 > 0:54:29- said we were disruptive. You failed in that negotiation.- Please. Please.
0:54:29 > 0:54:30And it wasn't a negotiation.
0:54:30 > 0:54:33- You shook hands very quickly and you buckled.- Right.
0:54:33 > 0:54:35- I think you just need to accept certain things.- Whoa, whoa.
0:54:35 > 0:54:38Ladies, I'm not going to listen to any more of this.
0:54:38 > 0:54:42I think we've flogged this to death now. I'm going to summarise
0:54:42 > 0:54:45how I see this situation at the moment.
0:54:45 > 0:54:49Siobhan, there were fundamental errors made
0:54:49 > 0:54:52that an events manager would not make.
0:54:53 > 0:54:56Having said that, Elizabeth,
0:54:56 > 0:55:00I can't believe that you just put the phone down and you said,
0:55:00 > 0:55:03"I've got no clue what that conversation was about."
0:55:03 > 0:55:06You should have got back on and said, "Look, I need some costs.
0:55:06 > 0:55:10"I need some understanding." And as far as you're concerned, Joanna,
0:55:10 > 0:55:13you are very, very argumentative.
0:55:13 > 0:55:15I haven't seen you compliment anybody on doing anything.
0:55:15 > 0:55:18- I have.- Everybody else - no, I don't want to hear any more from you.
0:55:18 > 0:55:21"Everybody is wrong. That one's not telling the truth
0:55:21 > 0:55:23"or that one here is not telling the truth."
0:55:23 > 0:55:26You're a difficult person.
0:55:26 > 0:55:30But, Elizabeth, you know, I do feel that the failure of this task
0:55:30 > 0:55:34was down to the promises made to the client,
0:55:34 > 0:55:37and on that basis, Elizabeth...
0:55:37 > 0:55:39- Lord Sugar, may I speak?- No.
0:55:39 > 0:55:41On that basis, Elizabeth,
0:55:41 > 0:55:45you know, you've made life very difficult for me.
0:55:45 > 0:55:48Having said all that, Siobhan,
0:55:48 > 0:55:53not having a strategy when this is your area of expertise...
0:55:53 > 0:55:58Over-ordering is really a crime, as far as I'm concerned
0:55:58 > 0:56:03and on that basis, Siobhan, I regret to say that you're fired.
0:56:03 > 0:56:04Thank you, Lord Sugar.
0:56:19 > 0:56:22I'm thinking to myself, "Do I need this aggravation?"
0:56:22 > 0:56:25I don't need this aggravation.
0:56:25 > 0:56:29In fact, Joanna, you keep blaming everybody,
0:56:29 > 0:56:32you're going to be the project manager for the next task,
0:56:32 > 0:56:35- like it or not. OK? - That's fine, Lord Sugar.
0:56:35 > 0:56:38- All right, back to the house, the pair of you.- Thank you, Lord Sugar.
0:56:45 > 0:56:47Come on. OK.
0:56:54 > 0:56:57The two girls fought a better battle than me.
0:56:57 > 0:57:01It's about making money, but client satisfaction is key.
0:57:01 > 0:57:04I am who I am. For me, getting a thank you from my client
0:57:04 > 0:57:07means more to me than money sometimes.
0:57:09 > 0:57:12- Vitality, well done. Yes!- Well done.
0:57:12 > 0:57:14From what they said in the boardroom,
0:57:14 > 0:57:17- who do you reckon will come back? - Hopefully Joanna.
0:57:17 > 0:57:19If Joanna can come back and start acting professional
0:57:19 > 0:57:22then I'm more than happy to draw a line under it.
0:57:22 > 0:57:25CHEERING
0:57:25 > 0:57:27Well done, ladies. Well done.
0:57:27 > 0:57:29What was it like, then?
0:57:29 > 0:57:32A few things were said in the boardroom by you,
0:57:32 > 0:57:35Elizabeth, that I found were lies.
0:57:35 > 0:57:38I don't... I do not lie.
0:57:38 > 0:57:39- It was the truth.- Well, you did.
0:57:39 > 0:57:43You keep this fighting going because the more you fight, the more we win.
0:57:45 > 0:57:48Now, 14 candidates remain.
0:57:48 > 0:57:54Lord Sugar's search for his next business partner continues.
0:57:56 > 0:57:59Next time, Lord Sugar's birthday.
0:57:59 > 0:58:03I want you to acquire items which mark my life and career.
0:58:03 > 0:58:06- Go! Go! Go!- There's fun... - Go on, Sarah.- ..games...
0:58:06 > 0:58:09- Don't act like a child. Seriously. - I'm not being a child, Bushra.
0:58:09 > 0:58:11- You are acting like one. - I'm just doing as you ask me.
0:58:11 > 0:58:12..and fireworks...
0:58:12 > 0:58:14No-one knows where we're going or what we're doing.
0:58:14 > 0:58:17We're running out of suggestions. Please feel free to tell us.
0:58:17 > 0:58:18..but in the boardroom...
0:58:18 > 0:58:20A Japanese tourist just off a plane
0:58:20 > 0:58:22would've worked his way round London better than you lot.
0:58:22 > 0:58:24..the party's over.
0:58:24 > 0:58:26A complete and utter farce. You're fired.