Interviews

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0:00:02 > 0:00:04This is an unbelievable opportunity.

0:00:04 > 0:00:09Lord Sugar is in the market for a brand-new business partner.

0:00:09 > 0:00:16This process is not about a job. It's about me ploughing £250,000 into a business.

0:00:16 > 0:00:20There are people in this room that are hungry for this deal.

0:00:21 > 0:00:27Here to do battle for his backing, 16 ambitious entrepreneurs.

0:00:27 > 0:00:33You told me you can do things, you lot. You can't. You're all a bloody waste of space.

0:00:33 > 0:00:38At stake, a quarter-million-pound investment

0:00:38 > 0:00:42and a 50/50 partnership with a business icon.

0:00:42 > 0:00:47I believe actions speak louder than words.

0:00:47 > 0:00:50This is rubbish. This idea is rubbish.

0:00:50 > 0:00:53It's a deal worth fighting for.

0:00:53 > 0:00:56Will you be quiet, you silly shit?

0:00:56 > 0:00:5916 potential business partners.

0:00:59 > 0:01:01Caravan, caravan!

0:01:02 > 0:01:05- Hold me tight!- Get in!

0:01:05 > 0:01:08Twelve tough weeks.

0:01:08 > 0:01:12- You can't change project manager. - You can.- I'm really worried.

0:01:12 > 0:01:14One life-changing opportunity.

0:01:14 > 0:01:21You're fired. You're fired. I don't want to see your face any more - you're fired.

0:01:29 > 0:01:36- Previously on The Apprentice:- I want to see if you can grow a business from scratch in 48 hours.

0:01:36 > 0:01:41- It was back to basics...- Good luck. - ..and boys versus girls.

0:01:41 > 0:01:47- I look like roadkill!- Luisa had a head for low-cost fashion. - Nice look, isn't it?

0:01:47 > 0:01:52- While the boys took a punt on pricey ceramics. - This will be a hard slog.

0:01:52 > 0:01:56- Jordan gambled on a piece of pottery...- It's £76.

0:01:56 > 0:02:01- ..but failed to flog it.- Maybe you should go to more craft-y shops.

0:02:01 > 0:02:05- In the boardroom...- Very well done. - ..finally, an all-girl win.

0:02:05 > 0:02:08Jordan dropped a bombshell...

0:02:08 > 0:02:15- If you and I go into business, there's another person.- So there's three in this partnership?- Yes.

0:02:15 > 0:02:19- What bleedin' world do you live in?! - Neil found himself under fire.

0:02:19 > 0:02:24I do have this concern that your limitation is to sales.

0:02:24 > 0:02:31- But Myles took a direct hit. - Myles, this task, I'm not sure you got it. You're fired.

0:02:31 > 0:02:33Thank you. I've learned a lot.

0:02:33 > 0:02:40And he became the eleventh casualty of the boardroom. Now five remain to fight for the chance to become

0:02:40 > 0:02:43Lord Sugar's business partner.

0:02:51 > 0:02:538am.

0:02:55 > 0:02:58One week to go.

0:02:58 > 0:03:01Last chance to win a place in the final.

0:03:01 > 0:03:05- The last boardroom, that was a close call.- Intense.

0:03:05 > 0:03:09I must admit, I've never felt as nervous as I did.

0:03:09 > 0:03:13You've proved your worth. We've worked hard to get here.

0:03:13 > 0:03:17It really has stepped up another level.

0:03:17 > 0:03:19TELEPHONE RINGS

0:03:27 > 0:03:31- Hello? - Neil, for the next stage of the process

0:03:31 > 0:03:38you're going to be interviewed by my advisers. You've got 24 hours to brush up on your business plans.

0:03:38 > 0:03:43Be prepared for your interviews tomorrow.

0:03:43 > 0:03:45OK, thank you, Lord Sugar. Bye-bye.

0:03:45 > 0:03:51Lord Sugar's aides will be interviewing us tomorrow. Then it's up to him.

0:03:51 > 0:03:55- I'm scared. - I'm absolutely dreading this.

0:03:55 > 0:04:00We've been showing we're capable. Now we can show our business is capable.

0:04:00 > 0:04:06For the final five, 24 hours to brush up on their business plans.

0:04:09 > 0:04:17With the best record in the process, but questions over his proposal, business analyst Jordan Poulton.

0:04:17 > 0:04:22I know Lord Sugar has some concerns and confusion around my business,

0:04:22 > 0:04:25but I'm excited to get the opportunity to clarify it.

0:04:25 > 0:04:31I'm not worried that anyone's better than me. I am, by far, the best investment opportunity in this group.

0:04:31 > 0:04:36Next, entertainment entrepreneur Francesca MacDuff-Varley.

0:04:36 > 0:04:40I've started three businesses from scratch. I think if you have

0:04:40 > 0:04:43a shadow of doubt, you will crack.

0:04:43 > 0:04:48On a winning team five times, she's played fair all the way.

0:04:48 > 0:04:51The time for game playing is done with.

0:04:51 > 0:04:58The people interviewing us know what they're talking about. If you play games, good luck with them.

0:04:58 > 0:05:04Never afraid to ruffle feathers, multiple business owner Luisa Zissman.

0:05:04 > 0:05:07I am used to ruling the roost.

0:05:07 > 0:05:12I don't think being a strong woman is a bad thing at all. I stand by that.

0:05:12 > 0:05:17If you're weak, I'll have you for dinner. He should invest in me.

0:05:17 > 0:05:22I have two successful businesses in that industry and they're all in profit.

0:05:22 > 0:05:28Regional sales manager Neil Clough, the only candidate to lead a team three times.

0:05:28 > 0:05:33From week one all the way through to where I am now,

0:05:33 > 0:05:39my objective has been to win. Not to get to the final five. I'm here to win.

0:05:39 > 0:05:42I'm really confident in my plan. It's thought through.

0:05:42 > 0:05:46I'm going to drive a very successful business.

0:05:46 > 0:05:51Doctor and emerging businesswoman Leah Totton.

0:05:51 > 0:05:55I'm very passionate about the business plan I'll be pitching.

0:05:55 > 0:06:00The profit potential is phenomenal. I think of all the candidates, I'm the one

0:06:00 > 0:06:04who has blossomed the most. I came in with the least experience

0:06:04 > 0:06:07and I'm as strong now as the others.

0:06:21 > 0:06:238am.

0:06:27 > 0:06:30After ten gruelling tasks,

0:06:30 > 0:06:35today for the first time business plans will be dissected.

0:06:44 > 0:06:47The Institute of Directors.

0:06:52 > 0:06:56Meeting place for the bosses of British industry.

0:07:16 > 0:07:18Good morning.

0:07:18 > 0:07:22Now when I first met you, at the beginning of the process,

0:07:22 > 0:07:27you gave me a brief idea of what your business plan was all about.

0:07:27 > 0:07:34They all sound reasonable ideas, but I'm not going into business with just anybody.

0:07:34 > 0:07:40You need a very, very good plan and I need to know you are the right calibre of person.

0:07:40 > 0:07:46So I'm going to put you in front of four of my very trusted advisers.

0:07:46 > 0:07:51And, trust me, there's no pulling the wool over their eyes.

0:07:51 > 0:07:54They will report back to me

0:07:54 > 0:08:01and two of you are going to go through to the final. And three of you will be fired.

0:08:02 > 0:08:06Hand your business plans over to Nick and Karren and off you go.

0:08:06 > 0:08:08Thank you.

0:08:17 > 0:08:19How's everyone feeling?

0:08:21 > 0:08:26- I think we're all nervous. - A true warrior wants a good fight.

0:08:26 > 0:08:31This is our chance to showcase our business, smile, walk out with head held high.

0:08:31 > 0:08:36If we all have that kind of attitude, we'll have a lovely day.

0:08:36 > 0:08:38Fran, you're quiet.

0:08:42 > 0:08:47Backgrounds are checked, business plans analysed,

0:08:47 > 0:08:50credentials scrutinised.

0:08:50 > 0:08:54Now time to face four of Lord Sugar's toughest taskmasters.

0:08:54 > 0:08:59Claude Littner, Lord Sugar's former global troubleshooter.

0:08:59 > 0:09:06His job today - uncover the pitfalls in potential partners' plans.

0:09:06 > 0:09:11You say you're a ruthless firer and hirer. One chance and you're out.

0:09:11 > 0:09:13Yeah, similar to Lord Sugar, really.

0:09:13 > 0:09:18Don't compare yourself to Lord Sugar. Don't compare yourself ever to him.

0:09:18 > 0:09:21No-nonsense Margaret Mountford,

0:09:21 > 0:09:25long-standing adviser to Lord Sugar,

0:09:25 > 0:09:30with a forensic skill for spotting genuine ability.

0:09:30 > 0:09:37You say, "I've experienced huge success and utter defeat. I've walked in the footsteps of kings."

0:09:37 > 0:09:41The schools that I've been to and the jobs that I've done...

0:09:41 > 0:09:45You studied the greats in history, cherry-picked their knowledge

0:09:45 > 0:09:49- and your role model is David Beckham?- I stand by that.

0:09:50 > 0:09:52Yes.

0:09:53 > 0:09:59Straight-talking Claudine Collins, running one of the UK's leading media agencies.

0:09:59 > 0:10:05Her job today - expose the real people behind the self-promotion.

0:10:05 > 0:10:11Out of everybody's CV that I've read, you came across as... a bit boring.

0:10:11 > 0:10:13There's no real kind of spark.

0:10:13 > 0:10:15Absolutely not.

0:10:15 > 0:10:20I've had some amazing experiences, I've travelled the world and I'm not boring, so...

0:10:24 > 0:10:28Returning to put the candidates through their paces, Mike Soutar.

0:10:28 > 0:10:33- How do I address you? Is it Dr Leah?- You can call me Leah.

0:10:33 > 0:10:39- Pioneer of Britain's free magazine industry.- Tell me about the business plan that you are presenting.

0:10:39 > 0:10:46I plan to open a string of medical cosmetic clinics. I will offer anti-wrinkle injections,

0:10:46 > 0:10:48facial fillers and skin peels.

0:10:48 > 0:10:53- What would you do with this? - I'd suggest three areas of Botox.

0:10:53 > 0:10:57Your glabella area, forehead and crown lines.

0:10:57 > 0:11:02You could also have some filler to soften your nasolabial fold.

0:11:02 > 0:11:08That would cost you just under £300. For the filler, I imagine you'd need over one syringe.

0:11:13 > 0:11:18I'm so pumped up, I want to do them back to back because I'm ready for it.

0:11:18 > 0:11:22- OK, guys, wish me luck. - Good luck, Neil.

0:11:22 > 0:11:27- LEAH: - I think Neil will definitely be able to sell himself.- Yeah.

0:11:27 > 0:11:34- I think he'll do fine. He's great under pressure. - So much self-belief.

0:11:34 > 0:11:38- LUISA: He does have a lot of self-belief. - He's his own favourite product!

0:11:40 > 0:11:45My business plan is an online estate agency business where the vendors do their own viewings

0:11:45 > 0:11:52- and it's all online-based.- It would appear that, "It all stems back to when I finally sold my house

0:11:52 > 0:11:58- "after two years on the market." - There's nobody better to sell your house than you.

0:11:58 > 0:12:04- I've got to challenge you on just that basic premise. - You've been in sales.- Mm-hm.

0:12:04 > 0:12:07You probably can sell your house.

0:12:07 > 0:12:13Many people do not have that kind of skill. You've got to market it, set the price, negotiate...

0:12:13 > 0:12:19I really take on board what you're saying, but I have to challenge it.

0:12:19 > 0:12:24He has one mode - it's Neil. And there's nothing else. It really is off-putting.

0:12:24 > 0:12:30But I really do think that could get him into the final, you know. I really do think.

0:12:30 > 0:12:37My business plan isn't just about selling your own house. It's actually to be a national estate agency

0:12:37 > 0:12:42- and get estate agents to advertise their properties on it.- Hang on.

0:12:42 > 0:12:48- There are large, well-established companies in that space.- Yeah. - They'll go to the market leader.

0:12:48 > 0:12:52- I'm going to compete with that. - You've got no chance.- I have.

0:12:52 > 0:12:57- You don't.- I definitely have. - The market's full.- I believe in it.

0:12:57 > 0:13:01I don't know if I'm not explaining it clearly...

0:13:01 > 0:13:05I hope I'm explaining it clearly how ludicrous the whole idea is.

0:13:05 > 0:13:09- It's something that I know. - Something you know? That's crap.

0:13:11 > 0:13:18- Here he comes. - I like being challenged on things and defending myself. I thrive off it.

0:13:18 > 0:13:21I would love to go in there again.

0:13:25 > 0:13:30Oxford graduate. Good intellectual achievements.

0:13:30 > 0:13:35- Tell me what you did at Oxford Entrepreneurs. - I wanted to be an entrepreneur.

0:13:35 > 0:13:40When I got to Oxford, I realised there was an entrepreneur society. I took on a number of roles

0:13:40 > 0:13:46- and became president after university.- As a full-time job? - A full-time job, yes.

0:13:46 > 0:13:52It's like running your own business. If someone has an idea, I'd work on strategy, marketing,

0:13:52 > 0:13:55and come up with a creative vision.

0:13:55 > 0:13:59- A lot of success stories. - Thank you.

0:14:00 > 0:14:05I'd like to go through in more detail your career progression.

0:14:05 > 0:14:09I started my first business with £5,000 I borrowed. I had nothing.

0:14:09 > 0:14:16- I made myself into a businesswoman. No one taught me.- Nothing indicates that you can run a big business.

0:14:16 > 0:14:21You've been in this current business for 10 years. You've got a very small, little business.

0:14:21 > 0:14:29- Where are we on turnover and profit? - Em...I don't know to split it up for you...

0:14:29 > 0:14:34- "Year One I made X..."- Not to hand without looking at them, I'm afraid.

0:14:34 > 0:14:39You should know that. You should know your numbers.

0:14:39 > 0:14:44Let's... Don't let me down here. What honest business... This lookalike thing,

0:14:44 > 0:14:48- you've been involved for 10 years. - Yes.- You must have numbers on that.

0:14:48 > 0:14:52- We turn over £50,000-£60,000 profit. - No, hang on.

0:14:52 > 0:14:54You can't turn over profit.

0:14:56 > 0:15:04- We make around £2,500, £3,000 profit per month.- So if I take three and multiply by 12, I get £36,000.

0:15:04 > 0:15:09- Yeah.- I have to say that these numbers don't quite stack up

0:15:09 > 0:15:15with your claim that you made as part of your application of a turnover of £5 million.

0:15:17 > 0:15:18I...

0:15:19 > 0:15:24It was just a number. Number five came into my head.

0:15:26 > 0:15:28It's just farcical.

0:15:30 > 0:15:32Oh...!

0:15:33 > 0:15:37- Was it bad? - It wasn't the highlight of my career.

0:15:39 > 0:15:44Was it as bad as you thought it would be? Or worse? It was worse, wasn't it?

0:15:55 > 0:16:02It would appear that you've got some successful businesses. Certainly the online one. £1.5 million turnover.

0:16:02 > 0:16:06- Yes.- Then we move on to the cupcake shop. Have you got any profits?

0:16:06 > 0:16:12- Last year the turnover was just over £100,000.- And then you formed another company.

0:16:12 > 0:16:18- The online baking website. - Turnover £40,000 a month?- Yeah. - Very nice.

0:16:18 > 0:16:21So why change your life? You've got it made.

0:16:21 > 0:16:24Cos I always want more.

0:16:24 > 0:16:29- Have you found this process easy or hard?- I found it a lot harder than I expected.

0:16:29 > 0:16:37- It's been the game playing on a personal level.- The tactics.- That's what I felt the most unease with.

0:16:38 > 0:16:44- Do you feel ready to prove something after the last boardroom? - Absolutely.

0:16:44 > 0:16:49I'm sure Lord Sugar's going to be watching very closely.

0:16:49 > 0:16:55- If he doesn't deliver a good interview, no one's going to. - He'll thrive off it.

0:16:55 > 0:17:01From the age I can remember, I've always felt I was more intelligent than everyone else.

0:17:01 > 0:17:08And I knew there was some thing I could do with that ability that would be meaningful.

0:17:08 > 0:17:12I have this ability inside me that I don't know what to do with.

0:17:12 > 0:17:16Business is the way you get "success" so why not learn about that?

0:17:16 > 0:17:20And eventually I'll show everyone that I'm able.

0:17:20 > 0:17:25- I'm going to move on. You talk a lot about the Oxford Entrepreneurs.- Mm.

0:17:25 > 0:17:32You more or less say it's down to you that the first batch of businesses was acquired by Google.

0:17:32 > 0:17:38One of the co-founders of the company said, "Jordan helped a lot with getting us office space

0:17:38 > 0:17:42- "and supported various events." - I think I did a little bit more.

0:17:42 > 0:17:48I have to be honest. You talk about yourself a lot as an entrepreneur.

0:17:48 > 0:17:53Are you really? It comes across that you jump onto other people's ideas.

0:17:53 > 0:17:57- No, that's unfair.- So what have you started from nothing?

0:17:57 > 0:18:03The only real "business" I've run for myself was trading on eBay when I was a teenager.

0:18:03 > 0:18:07- OK. So trading on eBay. - Yeah. For myself. I'll admit that.

0:18:09 > 0:18:14The longer the day goes on, you've got to retain your stamina.

0:18:14 > 0:18:18"Yay! Great. Two under my belt," but I've got two more to go.

0:18:18 > 0:18:23I actually think it gets easier as it goes on.

0:18:24 > 0:18:30The lady with a brain like Einstein who got a C, D and D in AS Levels.

0:18:30 > 0:18:33Yeah, I flunked my AS Levels.

0:18:34 > 0:18:39"People look at me and assume I'm a bimbo with hair extensions, fake boobs and nails."

0:18:39 > 0:18:41Yeah.

0:18:41 > 0:18:47- Obviously, that comment was very tongue-in-cheek.- Do you think it's sensible to be tongue-in-cheek

0:18:47 > 0:18:52when you're completing an application for someone to make a £250,000 investment?

0:18:52 > 0:18:58I don't think there's anything wrong with having personality in business.

0:19:03 > 0:19:09- You spent a couple of years on this. - Yeah.- It's a bit perfunctory.- It's simple, but I believe effective.

0:19:09 > 0:19:13I'm really passionate about my plan and driving that business.

0:19:13 > 0:19:19The main gap is that people want to pay less commission, but they have the hassle of doing the viewings

0:19:19 > 0:19:25and being there when the person comes round, which I think is a very bad idea.

0:19:26 > 0:19:31I'd like to have a nationwide fitness and dance environment for people.

0:19:31 > 0:19:35"What's the most interesting thing about you? My shoe collection."

0:19:37 > 0:19:43I'm passionate about shoes. And I think it's something that would pique someone's interest.

0:19:43 > 0:19:48Right, well, we can agree to differ on that one.

0:19:50 > 0:19:55- You're working full-time as an NHS doctor in A&E.- Yeah.

0:19:55 > 0:20:01- So why do you want to go into business with Lord Sugar? - First of all, I need the money.

0:20:01 > 0:20:06- Does he have experience in anything to do with medicine? - Well...no. But I do.

0:20:08 > 0:20:13- Tell me, in a nutshell, your idea. - Sure. It's an online platform and the idea is

0:20:13 > 0:20:19it will allow hobbyists and brands to create mobile games easily.

0:20:19 > 0:20:24You state that your business partner and you complement each other perfectly.

0:20:24 > 0:20:30He focuses on technology delivery, you on all commercial aspects. Are you talking about Lord Sugar?

0:20:30 > 0:20:37- No, I've been working with another person. He's the technologist.- Right. - I'm the creative visionary.

0:20:37 > 0:20:41I'm the person worrying about strategy and sales and marketing.

0:20:43 > 0:20:50- This process is to find Lord Sugar a business partner, but you already have a partner.- Yes.

0:20:57 > 0:21:00OK, let's talk about your business.

0:21:00 > 0:21:07The business I'm pitching is to create a new baking brand - cake tins, glitters, sprinkles.

0:21:07 > 0:21:13I'm confused. It talks about you being a manufacturer as well as a wholesaler.

0:21:13 > 0:21:20- That doesn't make any sense. - As well as a retailer. Your business plan is half-baked!

0:21:20 > 0:21:26I think writing a business plan is definitely not one of my strong points. Face to face I'm stronger.

0:21:26 > 0:21:34I feel there is a need for this. I've got first-hand experience. They're family-run businesses.

0:21:34 > 0:21:40They just don't have the knowledge or the scope to expand, modernise with regard to online stock ordering.

0:21:40 > 0:21:45That's why I'm pitching this business. I'm saying this is a problem and this is my solution.

0:21:45 > 0:21:52- Luisa, I think you're crazy. You have experience of this marketplace.- Yeah.

0:21:52 > 0:21:59You have really good examples of how this works and you haven't mentioned them in your business plan.

0:21:59 > 0:22:01Yeah.

0:22:04 > 0:22:08- It wasn't great, your business plan. - It wasn't.

0:22:08 > 0:22:14I'm the first to admit that I have much less business experience than the others.

0:22:14 > 0:22:18- So what is your anticipated profit in year one?- £265,000.

0:22:18 > 0:22:22- You're never going to do that. - I will.- 265,000 in year one?

0:22:22 > 0:22:26My rent will be £30,000 a year, a receptionist I'm paying £16,000.

0:22:26 > 0:22:32I'll have a cleaner for £8,000. I'll probably do that myself, if need be.

0:22:32 > 0:22:36I was intrigued to see that you say you can solve

0:22:36 > 0:22:41- a Rubik's cube in under three minutes.- Yes.

0:22:42 > 0:22:48Well...let's just see, Jordan, what you're made of.

0:22:48 > 0:22:50OK.

0:22:50 > 0:22:52Your time starts now.

0:23:04 > 0:23:07It includes everything bar electricity.

0:23:07 > 0:23:13Now I'm going to employ someone, probably a nurse practitioner, as a clinical manager.

0:23:19 > 0:23:21That's two minutes.

0:23:24 > 0:23:29- Ah, the pressure's got to me. I made a mistake.- You've still got time.

0:23:32 > 0:23:34Nnngh!

0:23:34 > 0:23:39After four months, I will then leave the clinic.

0:23:39 > 0:23:45She will also have doctors or nurses trained in aesthetic medicine to do one five-hour clinic a week...

0:23:45 > 0:23:49- You speak very quickly.- Sorry. I've got so much I need to explain.

0:23:49 > 0:23:54I'm the combination of business flair with a successful medical career.

0:23:54 > 0:24:00For a £300 treatment, you'll make approximately £149 gross profit.

0:24:00 > 0:24:04That's very interesting. Very interesting.

0:24:11 > 0:24:17- That's your time up.- Oh!- I'm sorry. - I made a mistake, I'll admit it. It's the pressure.

0:24:17 > 0:24:22It's not a problem sometimes to crumble under pressure.

0:24:22 > 0:24:27Let's move on to your business plan. You create software, allow advertisers to make games.

0:24:27 > 0:24:33On the basis that this is a technological platform, isn't your business partner the brains?

0:24:33 > 0:24:39- He brings the real value to the business.- Without Steve Jobs, there's no Steve Wozniak.

0:24:39 > 0:24:45- So you are Steve Jobs? - He channelled that ability to create products into an overarching company.

0:24:45 > 0:24:52- That's where I think I come in. - Isn't it true that your business partner already had this company?

0:24:52 > 0:24:57Yes, he started it before he met me and he had said, and I believe him -

0:24:57 > 0:25:02we haven't exchanged the actual equity documents - that he wants me to be an equal partner.

0:25:02 > 0:25:08In the business plan itself, you describe yourself as a co-founder of the company.

0:25:08 > 0:25:13- Companies House lists two founders. - Yeah.- Neither of whom is you.

0:25:26 > 0:25:32- You said, "I will do anything to win."- Yeah.- You do seem obsessed with winning.

0:25:32 > 0:25:36Unfortunately, that is the way I go about things. If I have a bad period,

0:25:36 > 0:25:41I have to make sure the next period is better than any I've had before.

0:25:41 > 0:25:48Where does this innate ambition and competitiveness come from? It's a huge amount of pressure on you.

0:25:48 > 0:25:54I think it is. And probably nobody puts more pressure on me than myself.

0:25:54 > 0:25:59When my father passed away, I was 18 and I didn't take a day off work.

0:25:59 > 0:26:01I saw that as weak.

0:26:01 > 0:26:07- That's not weak.- That's the type of person I am.- You also said that one of your biggest regrets

0:26:07 > 0:26:13- was not making it as a professional footballer.- At the time, my dad was really pushing me

0:26:13 > 0:26:15to be a football player.

0:26:15 > 0:26:21- It's not a regret because you didn't make it?- I let my dad down, yeah.

0:26:21 > 0:26:26And I don't think I can ever change that so that's my biggest regret.

0:26:26 > 0:26:32I failed with the somebody that I've got the utmost respect for, who's not here to say, "Well done."

0:26:32 > 0:26:35I'm sure he'd be very proud.

0:26:35 > 0:26:37I hope so.

0:26:44 > 0:26:46Was that really hard?

0:26:46 > 0:26:48Ah...

0:26:53 > 0:26:56Neil, you're quiet for once!

0:26:56 > 0:27:00I think she really wants to understand the person.

0:27:00 > 0:27:04It was, "Cut the business. Let's talk about you."

0:27:04 > 0:27:10Gosh. She won't like me. When in doubt, smile and pout.

0:27:18 > 0:27:24Your old boss, you said, was a total idiot and taught you so much about how not to manage people.

0:27:24 > 0:27:27Well, yeah, she was an idiot.

0:27:27 > 0:27:31People have said that you're manipulative.

0:27:31 > 0:27:35Your husband even said you can be very stubborn.

0:27:35 > 0:27:39There are worse traits I could have, to be honest.

0:27:39 > 0:27:41Being stubborn...

0:27:41 > 0:27:45and having self belief I don't think is a bad thing.

0:27:45 > 0:27:51If you ask any of the remaining candidates, one of my strongest points they'd all say

0:27:51 > 0:27:55- is I get on with people really easily.- I have asked people

0:27:55 > 0:28:01and the one thing that did come out was the manipulation, game-playing, the unprofessional...

0:28:01 > 0:28:06I'm not unprofessional. I have a big personality.

0:28:06 > 0:28:11It's not nice to be told you're manipulative, intimidating. No one wants to hear that.

0:28:11 > 0:28:17But I feel like I have changed throughout this process from the criticism I have got.

0:28:17 > 0:28:20OK. That's good.

0:28:20 > 0:28:22She was tough.

0:28:22 > 0:28:29Like, you know, "The candidates have said you are manipulative, argumentative." It's been said

0:28:29 > 0:28:36- that I'm a game player. - Things have been said...- I know you've said those things about me.

0:28:36 > 0:28:40- Not all of those things! - But they are points you felt.

0:28:40 > 0:28:43I hope you've seen my change.

0:28:47 > 0:28:52I think you're in trouble with this plan. You're not an estate agent.

0:28:52 > 0:28:59- And your unique selling point is that you want people to sell their own homes.- Yeah.

0:28:59 > 0:29:03You expect estate agents to pay to go onto that website.

0:29:03 > 0:29:10- I can't see it working like this. - I believe it can.- I'm looking for evidence.- The evidence is there.

0:29:10 > 0:29:14I absolutely know that I can make it work.

0:29:14 > 0:29:17You do comment on your looks constantly.

0:29:17 > 0:29:23You stated twice that you're more glamorous than all the other people and your hair is more voluminous.

0:29:23 > 0:29:28When asked what's the worst lie you've ever told, it's that you're a dress size six.

0:29:28 > 0:29:31What do you think that says about you?

0:29:31 > 0:29:35I'm a 24-year-old woman. Of course, my looks are important to me.

0:29:35 > 0:29:39Do I feel I'm obsessed with my own image? No.

0:29:39 > 0:29:43But your whole business is about people being judged on their looks.

0:29:43 > 0:29:49You're potentially going to make money out of maybe young girls not feeling good about themselves,

0:29:49 > 0:29:55coming in, thinking they don't look good as they are and want to look like all the celebrities out there.

0:29:55 > 0:29:59Not at all. I am an extremely moral person.

0:29:59 > 0:30:03I'm very ethically aware and I would totally challenge that point.

0:30:03 > 0:30:06If you're tarring me with an unethical brush,

0:30:06 > 0:30:09you need to tar every cosmetic surgeon currently working in the UK.

0:30:09 > 0:30:12I think what I'm hearing is the guy who sits there,

0:30:12 > 0:30:16who has no self-doubt, who has to believe that this will work.

0:30:16 > 0:30:20I know how to make it successful and I believe that I will.

0:30:20 > 0:30:24You're going to keep hearing me say it because I truly believe it.

0:30:24 > 0:30:29And you'll keep hearing me say I think you're in trouble with this business plan.

0:30:40 > 0:30:42Hello. I'm Jordan.

0:30:42 > 0:30:44I know you are.

0:30:46 > 0:30:50It transpires that, actually, this isn't your business.

0:30:50 > 0:30:52Mm-hm.

0:30:53 > 0:30:56"Mm-hm?" What does "mm-hm" mean?

0:30:56 > 0:31:00- There are three parts to the answer, I think.- Hang on a second.

0:31:00 > 0:31:04- You are not a shareholder in this business.- Correct.

0:31:04 > 0:31:08Correct. Therefore, you've got no right to negotiate

0:31:08 > 0:31:12or give away a part of a business that you do not own.

0:31:12 > 0:31:16- Mm-hm.- Furthermore, and this is what I'm very upset about,

0:31:16 > 0:31:22having waded through these pages, when I got to page 45 in your 52-page diatribe here...

0:31:24 > 0:31:29..you're only prepared to yield 15.39% equity.

0:31:31 > 0:31:36- That's not the deal. The deal is 50% for £250,000.- Mm-hm.

0:31:36 > 0:31:42You've got no right to be here. You're feeding on somebody else's idea, somebody else's business.

0:31:42 > 0:31:46- You're a parasite. - Can I defend myself before I leave?

0:31:46 > 0:31:49Frankly, I think this interview is terminated.

0:31:49 > 0:31:51You can leave now.

0:32:03 > 0:32:07Was that one of the toughest interviews you've ever had?

0:32:07 > 0:32:10Hmm. One of them.

0:32:21 > 0:32:27If Lord Sugar said that he could see the prototype entrepreneur inside you...

0:32:27 > 0:32:32- Yeah.- ..but didn't want to invest in this business, how would you change the business plan?

0:32:32 > 0:32:37- He will see I can make this business a success.- What changes would you make? What's your Plan B?

0:32:37 > 0:32:43This is the one I'm passionate about and this is the one that I want him to invest in me.

0:32:50 > 0:32:55The more I think about it, the worse I think it's gone today. Don't you?

0:32:55 > 0:33:00After having been through what I think is by far the worst part of the entire process,

0:33:00 > 0:33:02I would be gutted if I didn't win.

0:33:02 > 0:33:08If I did the same again, I'd do it exactly the same way because I think I answered everything the right way.

0:33:08 > 0:33:11I am more than happy for today to be over.

0:33:11 > 0:33:15- I could do another one.- You could?!

0:33:15 > 0:33:18I'd rather give birth again than do this.

0:33:55 > 0:34:02Welcome again into the boardroom and thanks for all the work and effort that you've put in

0:34:02 > 0:34:04in appraising these five people.

0:34:04 > 0:34:11I can't wait to hear what you've got to say, because at the end of today, two will go forward into the final.

0:34:11 > 0:34:15So, where shall we start? What do you think about Luisa?

0:34:15 > 0:34:21Now, she has been a handful in the last ten weeks, I have to say,

0:34:21 > 0:34:25but she has pulled in some results and that's why she's still here.

0:34:25 > 0:34:31- She's very streetwise, she's very bright. I have no doubt that she'll make a success.- Yeah.

0:34:31 > 0:34:35But there's a "spoilt child" syndrome that comes out sometimes.

0:34:35 > 0:34:41She called one of her old bosses "a total idiot" and I think you would have your hands full.

0:34:41 > 0:34:45Is this one too hot to handle, a bit too sharp for her own good?

0:34:45 > 0:34:50I think she might be. The business plan is not really a fully formed plan in any way.

0:34:50 > 0:34:55But what she wants to do is create a brand. It's not a bad idea for any kind of baking.

0:34:55 > 0:34:59- There's definitely a market for that.- A one-stop shop for bakers?

0:34:59 > 0:35:05The market gap is that the people delivering that at the moment are too slow and always out of stock.

0:35:05 > 0:35:07Her business is a viable business.

0:35:07 > 0:35:11Who is her customer? The small baker or the individual?

0:35:11 > 0:35:17Her main target is other retailers who want to stock this particular product.

0:35:17 > 0:35:22What she wants is your black book of contacts, so you can ring up supermarkets.

0:35:22 > 0:35:27- Quite rightly so. I can pick the phone up. - Alan, it's the chequebook she wants.

0:35:27 > 0:35:33- I'm not going to spend hundreds of thousands on hundreds and thousands! - You may end up doing that!

0:35:33 > 0:35:38So, would you like to talk to me about Francesca?

0:35:38 > 0:35:43She wants to open these dance studios in the centre of towns and places like that.

0:35:43 > 0:35:48- She's identified what is a real craze at the moment. - Yes. It's not a daft idea.

0:35:48 > 0:35:51So, I'd be Lord of the Dance, would I?

0:35:51 > 0:35:55She probably would need your help more than any of them, actually,

0:35:55 > 0:36:00to deliver this, but I had so much respect for her because she is a real self-starter.

0:36:00 > 0:36:04What's this figure on her CV here, Claude?

0:36:04 > 0:36:07It says, "Turnover - five million."

0:36:07 > 0:36:11She admitted that was a number that was just plucked out of her head.

0:36:11 > 0:36:17If I can just say something about her, she has got experience in the area she wants to go into.

0:36:17 > 0:36:20That's a very positive thing, but I'd be concerned

0:36:20 > 0:36:26about you investing a significant amount of money with her. I'm not sure she can scale it up.

0:36:26 > 0:36:28Cloughie...

0:36:28 > 0:36:32Neil Clough, who has been an exceptional candidate...

0:36:32 > 0:36:36Sadly, the business plan is inconsistent in many places

0:36:36 > 0:36:40and it's not really a fully formed plan in any way.

0:36:40 > 0:36:45- Tell me what it is. - He's going to have people who want to sell their houses by themselves.

0:36:45 > 0:36:48They'll do the viewings, they'll do everything.

0:36:48 > 0:36:51He'll do this for a smaller percentage of the normal fee.

0:36:51 > 0:36:55So he wants to deal directly with the vendor of the house?

0:36:55 > 0:37:01That's one of his areas. Alongside that, he wants to introduce estate agents into his business.

0:37:01 > 0:37:03There's a massive contradiction.

0:37:03 > 0:37:08If you was an estate agent, why would you want to put your property on a website

0:37:08 > 0:37:11which is trying to stitch you up also?

0:37:11 > 0:37:14All it is is an advertising website, it seemed to me.

0:37:14 > 0:37:19But he's spent ten weeks being very determined and forceful.

0:37:19 > 0:37:21You could see how intense the guy is.

0:37:21 > 0:37:26Yet he'll let himself down, from what I'm hearing, with this thing here.

0:37:26 > 0:37:31He wants it, I felt, more than anybody else. He was so passionate, so driven.

0:37:31 > 0:37:37I think his incredible amount of self-belief is the thing that gets in the way

0:37:37 > 0:37:39of him listening to advice.

0:37:39 > 0:37:46He can't for a moment feel that he is wrong. He can't retreat from any single part of his plan.

0:37:46 > 0:37:52It's complete and utter naivety. You're saying you all suggested to him that this is not acceptable?

0:37:52 > 0:37:57He seemed very wedded to his idea and it would have been nice if he'd taken counsel on this.

0:37:57 > 0:38:02This is disappointing, this is disappointing. This is naivety.

0:38:03 > 0:38:06Let's talk about our doctor, Leah.

0:38:06 > 0:38:12Leah aims to start up a string of facial aesthetics clinics,

0:38:12 > 0:38:14offering non-surgical treatment.

0:38:14 > 0:38:18Lunchtime facial fillers? Sounds like a big sandwich to me!

0:38:18 > 0:38:20LAUGHTER

0:38:20 > 0:38:25- That's the business I'd be going into?- Yes. - That's already raised some eyebrows!

0:38:25 > 0:38:27You can't raise your eyebrows!

0:38:28 > 0:38:30That's the problem.

0:38:30 > 0:38:35I think at the end of the day, the young girls and the young men that want it done

0:38:35 > 0:38:38will first of all go by recommendation

0:38:38 > 0:38:40- and then it's the price?- Yeah.

0:38:40 > 0:38:45She's very competitively priced, so I think she's done her homework.

0:38:45 > 0:38:47I found her probably the most cold.

0:38:47 > 0:38:52She wants to be taken seriously, so she feels she has to have this kind of professional air.

0:38:52 > 0:38:58Leah is a really credible person to be suggesting this as a business.

0:38:58 > 0:39:03Not only has she got very good margins associated with what she...

0:39:03 > 0:39:06- You smoothed out the wrinkles in her business plan?- I tried to.

0:39:06 > 0:39:09I think she's a super-smart woman.

0:39:09 > 0:39:13It's a fashionable business. I have a concern on the moral side of it.

0:39:13 > 0:39:18If I got involved in this business, doctors will have to be in charge as far as I'm concerned.

0:39:18 > 0:39:21All right. What do you make of Jordan?

0:39:21 > 0:39:26His business plan is something to do with an immersive mobile experience.

0:39:26 > 0:39:30I thought that's when you dropped your phone in the loo or something!

0:39:30 > 0:39:34Sadly, I have to report to you that I had to throw him out.

0:39:34 > 0:39:38- Really?- He doesn't own the business. He doesn't have any stake in the business.

0:39:38 > 0:39:44The company is already in existence and he is not one of the owners, directors, shareholders.

0:39:44 > 0:39:46I see his name nowhere.

0:39:46 > 0:39:51Last week in the boardroom, he said that he had somebody who designed the technology.

0:39:51 > 0:39:56- He implied this person was a techy person.- He didn't want to leg him over.- That's right.

0:39:56 > 0:40:02If I was interested in this idea, I'd have to not talk to him, but to the people that own the business.

0:40:02 > 0:40:07How do I know what they'll say? They might say, "You can't have anything."

0:40:07 > 0:40:12Jordan is a very driven individual, but he is not an entrepreneur.

0:40:12 > 0:40:15He takes credit for other people's successes.

0:40:15 > 0:40:18In here, he talks sometimes... He saved his life last week.

0:40:18 > 0:40:24He's intelligent, he's articulate, so I would expect him to put up a good show.

0:40:25 > 0:40:31I've now got to get on and talk to these candidates, but you've been very helpful, so thanks a lot.

0:40:31 > 0:40:33Thank you.

0:40:49 > 0:40:51SIGHS DEEPLY

0:40:51 > 0:40:56It's been an interesting debate. What do you make of that Jordan?

0:40:56 > 0:41:01His problem has been the same throughout this process. He doesn't do anything on his own.

0:41:01 > 0:41:05- He doesn't actually have a product of his own to offer you.- Right.

0:41:07 > 0:41:09PHONE RINGS

0:41:09 > 0:41:13- 'Could you send the five of them in, please?'- Yes, Lord Sugar.

0:41:13 > 0:41:16You can go through to the boardroom now.

0:41:29 > 0:41:32Well, I have spoken to my advisers

0:41:32 > 0:41:35and a lot of interesting stuff has come out.

0:41:35 > 0:41:41And some of you, as you know, are in the last chance saloon, anyway.

0:41:41 > 0:41:42Yeah?

0:41:42 > 0:41:44So, I'll start with you, Jordan.

0:41:45 > 0:41:51The reason you're still sitting here is because I am a technology man, as you know.

0:41:51 > 0:41:57What I heard from the advisers was that your business plan

0:41:57 > 0:41:59is not really your business.

0:41:59 > 0:42:01That's not the case, Lord Sugar.

0:42:01 > 0:42:05- It IS the case, isn't it? - It's not. It's my vision.

0:42:05 > 0:42:08Claude told us you're not a shareholder of this business.

0:42:08 > 0:42:13I've had a gentlemen's agreement with this person that I would be part of this company.

0:42:13 > 0:42:15Cut the crap here.

0:42:15 > 0:42:22You want me to invest in another business that's already been going that you don't even own yourself?

0:42:25 > 0:42:30I've got nowhere further to go, really, with this business plan of yours, Jordan.

0:42:32 > 0:42:34I've got nowhere else to go.

0:42:34 > 0:42:36Jordan...

0:42:36 > 0:42:40- You're fired.- OK, thank you for the opportunity, Lord Sugar.

0:42:51 > 0:42:53I...

0:42:53 > 0:42:59I think that shows you how serious I am here

0:42:59 > 0:43:01before I part with my money.

0:43:01 > 0:43:04You know? Business is business.

0:43:05 > 0:43:11Now, Luisa, you're already successful. You've already got three businesses.

0:43:11 > 0:43:15Somebody who's got a mini-conglomerate, which is what you've got,

0:43:15 > 0:43:19you can't focus on four things at once.

0:43:19 > 0:43:23If we went into business together, I'll give you my 100% commitment.

0:43:23 > 0:43:27I don't want to hear any more about the 100 and 110 per cents.

0:43:27 > 0:43:29I want a straight answer here

0:43:29 > 0:43:34because trust me, there are people in this room that are hungry for this deal.

0:43:34 > 0:43:39OK? That are prepared to devote themselves to this new business, right?

0:43:39 > 0:43:42And not to be deflected with anything else.

0:43:42 > 0:43:45You've got to be brilliant for me to choose you

0:43:45 > 0:43:50if you think I'll allow you to mess about with three other businesses on the side.

0:43:50 > 0:43:55Me having three other businesses in the sector I'm proposing to go into is only of benefit to you.

0:43:55 > 0:44:01The industry is made up of small, independent, predominantly family-run businesses

0:44:01 > 0:44:06that don't have the scope or vision or knowledge, so we can create a new brand

0:44:06 > 0:44:10- that has a constant supply for the demand that's out there.- Hmm...

0:44:11 > 0:44:15Now, Francesca, how do you think you've done in this process here

0:44:15 > 0:44:20because I haven't personally seen any sparks of brilliance from you?

0:44:20 > 0:44:27Out of the four of you sitting here now, you are the one who I think played it the safest, so to speak.

0:44:27 > 0:44:31I don't feel like I play it safe. My disposition is not to shout and jump up and down.

0:44:31 > 0:44:38No, I take that point. Shouting and screaming is not the be-all and end-all. Got it.

0:44:38 > 0:44:40But it's just a feeling that I have.

0:44:40 > 0:44:44Francesca, I've observed you closely for the past ten weeks.

0:44:44 > 0:44:48Sometimes you've struggled with the ruthlessness of the process.

0:44:48 > 0:44:52I wonder whether you'd be able to carry that forward into business?

0:44:52 > 0:44:56I'm a very fair person. Sometimes I've struggled with those things,

0:44:56 > 0:44:59but that's nothing to be ashamed of in business.

0:44:59 > 0:45:03I've got to a point in my life that I know who I am, I know where I'm going

0:45:03 > 0:45:08and I'm driven from something that not everyone has and that is the survival instinct.

0:45:08 > 0:45:12Leah, normally, scientists and doctors and boffins

0:45:12 > 0:45:16are the worst people in the world for business.

0:45:16 > 0:45:19Why am I to believe that you are unique

0:45:19 > 0:45:24in the sense that you're the first doctor that can turn their hand to business?

0:45:24 > 0:45:29I have already demonstrated that I can. I've trained privately in aesthetic medicine.

0:45:29 > 0:45:32- Have you learnt a lot through this process?- So much.

0:45:32 > 0:45:37When we first met you, you took a lot of time to come into your own and engage.

0:45:37 > 0:45:41I think we see someone a bit different in front of us today.

0:45:41 > 0:45:46I'm probably the person that has taken the most from it and has learnt the most.

0:45:46 > 0:45:51I've learnt loads about myself and I have shown I have a genuine ability in business.

0:45:51 > 0:45:56This is Lord Sugar going in the face-straightening business. Where do we stand on the moral ground?

0:45:56 > 0:46:00This has repeatedly come up and I'm a bit confused by it.

0:46:00 > 0:46:03I don't know why. You might be young, but you're not stupid.

0:46:03 > 0:46:07We've seen some horror pictures of people that over-indulge in this.

0:46:07 > 0:46:11Some professional somewhere has taken their money.

0:46:11 > 0:46:14I am the most legit person you will ever meet.

0:46:14 > 0:46:19- You'd turn people away?- Of course. - You'll turn them away and say, "I'm not taking your money"?

0:46:19 > 0:46:22- Yes, 100%.- Hmm...

0:46:24 > 0:46:29Neil... Neil, I'm going to be very, very honest with you here.

0:46:29 > 0:46:35Very, very honest because I think you all deserve me to be honest with you at this late stage in the process.

0:46:36 > 0:46:40I am bitterly disappointed with your business proposal.

0:46:40 > 0:46:44I know that ten weeks ago when I first met you,

0:46:44 > 0:46:48I just flipped through all of you very quickly, "What's your idea?"

0:46:48 > 0:46:51And you said something about estate agents.

0:46:51 > 0:46:53But it don't work.

0:46:53 > 0:46:58And I'm shocked. I tell you, I am totally, absolutely shocked

0:46:58 > 0:47:05because if I didn't care about you, if I didn't think you was any good, I couldn't care less, to be honest.

0:47:05 > 0:47:07Yeah? It don't work. It don't make sense.

0:47:07 > 0:47:10It does. It does make sense.

0:47:10 > 0:47:17This business plan isn't just off the back of a fag packet. I have thought this through. It's simple.

0:47:17 > 0:47:21You have not thought it through. Don't dig yourself a bigger hole.

0:47:21 > 0:47:24- OK.- Cos that ain't been thought through.

0:47:24 > 0:47:30On the one hand, you are saying, "I'm going to allow individuals not to use estate agents

0:47:30 > 0:47:35"and to sell through my website their property like I did with my own."

0:47:35 > 0:47:38If you'd stopped there, I'd have had some respect for it.

0:47:38 > 0:47:43But on the other hand, you say, "I also want estate agents to come on my website.

0:47:43 > 0:47:48"The same guys I'm screwing over here, I want you to spend some money with me." I don't get it.

0:47:48 > 0:47:52No, I take that on board. I believe in that business plan.

0:47:52 > 0:47:58- I also believe that I can drive that to make it a success.- It is a shame that you're still believing in it.

0:47:58 > 0:48:00I'm asking for the opportunity to...

0:48:00 > 0:48:04I know, but I may as well put that £250,000 into a slot machine.

0:48:04 > 0:48:10Right? I may as well just stand on London Bridge and chuck it over London Bridge.

0:48:10 > 0:48:15That's how bad it is. My advisers spoke to you about a contingency plan.

0:48:15 > 0:48:20Yet you are absolutely adamant that you want to go for this thing.

0:48:20 > 0:48:24- I believe this is the one I know I can make a success.- No, you can't.

0:48:24 > 0:48:26Neil, stop saying that. You can't.

0:48:26 > 0:48:30You cannot. It does not work, mate.

0:48:30 > 0:48:36Me, I would not have a bat in hell's chance of starting from scratch in this business.

0:48:36 > 0:48:38There, that's how good it is(!)

0:48:41 > 0:48:47It's sickening for me to sit here and think that someone that has been as powerful as you

0:48:47 > 0:48:52ends up the right man, you know, but the wrong plan.

0:48:54 > 0:48:57It's disheartening for me, yeah?

0:48:57 > 0:49:03- And you won't move away from it. - I'm absolutely convinced that I can make a success of the business.

0:49:03 > 0:49:06- No.- I just wanted that opportunity. - No, no, no.

0:49:06 > 0:49:09You can't, mate. I'm sorry.

0:49:09 > 0:49:11You can't.

0:49:11 > 0:49:16Neil, if this was all about giving someone a job, I'd give you a job tomorrow.

0:49:16 > 0:49:21Right? But coming into business with me, I'm afraid not, my friend. I'm sorry.

0:49:21 > 0:49:26I'm disappointed and I'm sure even Nick and Karren will be disappointed, but, Neil...

0:49:29 > 0:49:32It is with regret that I have to say to you that...

0:49:32 > 0:49:35- You're fired. - Thank you for the opportunity.

0:49:58 > 0:50:02What I'd like to do now, actually, is to have a final chat

0:50:02 > 0:50:05with Karren and Nick

0:50:05 > 0:50:10and I'm going to come to some conclusions as to who the finalists will be.

0:50:10 > 0:50:13- Off you go.- Thank you.

0:50:23 > 0:50:27It is a shame his business plan was flawed.

0:50:27 > 0:50:32Well, I'm sorry for you, Alan, because I know you're genuinely disappointed.

0:50:33 > 0:50:38I feel like I've let not just Lord Sugar, but obviously my family and my wife down.

0:50:38 > 0:50:41I'm absolutely heartbroken by it.

0:50:41 > 0:50:46It's the first time I've ever had a tear in my eye and it won't be the last one tonight

0:50:46 > 0:50:50because I put absolutely everything in to try and win this.

0:50:50 > 0:50:53I'm the right man without a plan and that is really gutting.

0:50:58 > 0:51:04The girls in the final three are very different characters,

0:51:04 > 0:51:09- but what unites them is that they each have got a very credible business plan.- That is true.

0:51:09 > 0:51:16Three bright businesswomen. Luisa is a clever lady. Three successful businesses - that's a good record.

0:51:16 > 0:51:20As far as Francesca is concerned, she's a very stable person.

0:51:20 > 0:51:25She's very focused, very business-like, a very likeable person.

0:51:25 > 0:51:31It's always the same. Late in the day, somebody comes streaking up on the rails

0:51:31 > 0:51:33and this year, her name is Leah.

0:51:33 > 0:51:36Extraordinary.

0:51:38 > 0:51:42- Can you send the three of them in? - 'Yes, Lord Sugar.'- Thank you.

0:51:42 > 0:51:44Lord Sugar will see you now.

0:52:06 > 0:52:11Well, ladies, you've all done extremely well to get this far.

0:52:11 > 0:52:15There's no question of that. But one of you has got to go today.

0:52:16 > 0:52:19Leah, where I need really convincing

0:52:19 > 0:52:26and I believe you when you say that you are a very ethical and responsible person,

0:52:26 > 0:52:32but do you understand the severity of something going wrong?

0:52:32 > 0:52:37I have huge professional integrity. I won't Botox any Tom, Dick and Harry to make a few quid.

0:52:37 > 0:52:43- Why should I expose myself to this big risk? I'm being honest with you. - No, I...- It is a tremendous risk.

0:52:43 > 0:52:47- I know. I do take that on board. - I like a fight myself.

0:52:47 > 0:52:53- I don't.- I like a fight, but do I need the aggravation? - No, you definitely don't.

0:52:53 > 0:53:00I have trained for far too long to risk my registration on making a quick buck off someone's face.

0:53:00 > 0:53:06You can talk as fast and as long as you want, but you can do far more damage than one of her cupcakes.

0:53:06 > 0:53:12- That's all I can say.- But I'll also make far more money than selling a few of her cupcakes.- Agreed.

0:53:12 > 0:53:17Francesca, how do we scale this business up? How are you going to make this big?

0:53:17 > 0:53:22The dance fitness industry is booming, the likes of Zumba, Bokwa, Boogie Bounce.

0:53:22 > 0:53:27Village halls are packed with 75 to 100 people. A massive market of people are willing to pay.

0:53:27 > 0:53:33- It's not just one studio. It becomes a chain and it grows as a brand. That's how it scales up.- Hmm.

0:53:33 > 0:53:36And, Luisa,

0:53:36 > 0:53:40my worry about you is that you're somebody who likes to get her own way

0:53:40 > 0:53:45and maybe is a little bit of a game player. What do you say about that?

0:53:45 > 0:53:49I'm very strong-willed, I'm a very strong woman and I know what I want in life.

0:53:49 > 0:53:53When I want something, I go and get it. It's why I'm sitting here now.

0:53:53 > 0:53:56I have proved to you I can work well in a team.

0:53:56 > 0:54:00If you asked the two ladies here, they'd say I can work in a team.

0:54:00 > 0:54:04- Can she work in a team? - Yeah, 100%. Yeah.

0:54:04 > 0:54:05Yeah...

0:54:06 > 0:54:10I think at the beginning I felt that Luisa was playing games.

0:54:10 > 0:54:15At this point, she isn't playing games and she's here now on merit.

0:54:18 > 0:54:22This is one of the most critical points in this process.

0:54:22 > 0:54:27Leah, you have got that unusual quality of being a good business person,

0:54:27 > 0:54:30but at the same time, a scientist and a doctor

0:54:30 > 0:54:34which is a very unique combination, I have to say.

0:54:36 > 0:54:40On the moral aspects, you've done a good job of explaining it to me.

0:54:40 > 0:54:45It's in my head now that I have to worry about how I would handle it, but it is a concern.

0:54:45 > 0:54:47It is a concern.

0:54:49 > 0:54:55Francesca, clearly you have the enthusiasm and the drive and the personality

0:54:55 > 0:54:57to run one of these places.

0:54:58 > 0:55:03But I haven't seen much inspiration and leadership skills

0:55:03 > 0:55:09and it hasn't been explained to me how it can scale up, you didn't do that too well.

0:55:09 > 0:55:13And, Luisa, there is a growing market for this.

0:55:14 > 0:55:16My worry with you is you.

0:55:16 > 0:55:21Do I need the aggravation of somebody who is not going to listen,

0:55:21 > 0:55:24doesn't like it when they're told to do something else?

0:55:24 > 0:55:27Not really.

0:55:27 > 0:55:29You know, not really.

0:55:31 > 0:55:35But he'll tell you, he knows me for a long, long time.

0:55:35 > 0:55:40He knows I'm a little bit of a devil, a little bit of a gambler and a risk-taker.

0:55:40 > 0:55:45And as a gambler, the challenge and the excitement of the prospects

0:55:45 > 0:55:49of what is being proposed to me by...

0:55:50 > 0:55:52..Leah...

0:55:53 > 0:55:56I'm going to say, Leah, that you're in the final.

0:55:56 > 0:55:58OK?

0:55:58 > 0:56:00Thank you.

0:56:03 > 0:56:05Um...

0:56:08 > 0:56:10Francesca...

0:56:11 > 0:56:15The... The dance studio...

0:56:15 > 0:56:17has got legs.

0:56:19 > 0:56:20Luisa...

0:56:21 > 0:56:27It's a consumer product and I've done a lot of work in the consumer industries.

0:56:28 > 0:56:31A difficult decision here, ladies.

0:56:32 > 0:56:35One which, you know, I might live to regret.

0:56:37 > 0:56:39But...

0:56:41 > 0:56:43Francesca...

0:56:43 > 0:56:46- You're fired. - Thank you for your time.

0:56:46 > 0:56:50- I wish you the best of luck. - Well done. Good luck.

0:56:55 > 0:56:56Oh, my God!

0:56:56 > 0:57:01- I can't believe it.- Ladies, congratulations. You're in the final.

0:57:01 > 0:57:04- Off you go.- Thank you so much.

0:57:06 > 0:57:09HE CHUCKLES

0:57:14 > 0:57:16Well, interesting...

0:57:16 > 0:57:20Two very different characters. Both girls could make money for you.

0:57:20 > 0:57:26A good entrepreneur spots a gap in the market, as Luisa's done, or an emerging market, as Leah's done.

0:57:26 > 0:57:30Both are very, very big risks for different reasons.

0:57:30 > 0:57:34But life is all about risks. Let's see how they do in the final.

0:57:34 > 0:57:39I can't tell you how pleased I am that your new business partner is going to be a woman.

0:57:41 > 0:57:43I'm obviously gutted I didn't win,

0:57:43 > 0:57:48but the final three, all girls, I'm really proud of myself.

0:57:49 > 0:57:51- I literally can't believe it! - Nor can I.

0:57:51 > 0:57:54Oh, my God!

0:57:55 > 0:57:57- Wow! I can't believe it!- Nor can I.

0:57:58 > 0:58:01May the best woman win.

0:58:01 > 0:58:04Now two remain.

0:58:04 > 0:58:09Lord Sugar's search for his next business partner continues.

0:58:11 > 0:58:14Next time...

0:58:14 > 0:58:17Your final task this week is to launch your business.

0:58:17 > 0:58:22- Two candidates.- Imagine that on a billboard!- I think it's boring.

0:58:22 > 0:58:24Guys, I need you both to be quiet now.

0:58:24 > 0:58:28- One investment.- Do we have a stethoscope? Can you get one?

0:58:28 > 0:58:31- It's triumph...- Good luck, yeah?

0:58:31 > 0:58:34Thank you all for attending this evening.

0:58:34 > 0:58:35Come on...

0:58:35 > 0:58:38And tears in the final showdown.

0:58:38 > 0:58:41You're going to be my business partner.

0:59:06 > 0:59:08Subtitles by Red Bee Media Ltd