Quality, Value, Chaos

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0:00:02 > 0:00:04- 'Previously...'- Oh, my God!

0:00:04 > 0:00:07'..after Empresario's fifth devastating loss...'

0:00:07 > 0:00:09PHONE RINGS

0:00:09 > 0:00:12"Mr Trump would like you in the boardroom now."

0:00:12 > 0:00:15'..Mr Trump decided to switch up the teams.'

0:00:15 > 0:00:18This is the new Hydra on my left, the new Empresario on my right.

0:00:18 > 0:00:21'But Piers wasn't happy with his new teammate, Omarosa.'

0:00:21 > 0:00:24You think you're going to get along with Piers?

0:00:24 > 0:00:27- I've worked with the scums in - - Scums?!

0:00:27 > 0:00:28I think that's off to a bad start.

0:00:28 > 0:00:32'And the teams were off to run horse-and-carriage rides

0:00:32 > 0:00:34- 'in Central Park.' - Carriage rides for charity!

0:00:34 > 0:00:38'Empresario enjoyed their new team, and they worked well together...'

0:00:38 > 0:00:41- I believe I had the best team. - It's a different energy.

0:00:41 > 0:00:45'..while on Hydra, Omarosa's hatred of Piers

0:00:45 > 0:00:47'took things to a shocking new low.'

0:00:47 > 0:00:50The mother of your children hates you. Your children, too.

0:00:50 > 0:00:53Leave my kids out of it, you foul-mouthed little tramp!

0:00:53 > 0:00:56'But even with the team in complete dysfunction...'

0:00:56 > 0:00:58- You're fired! - I ain't going nowhere, son!

0:00:58 > 0:01:01- '..Hydra managed to pull out a win.' - Despite everything,

0:01:01 > 0:01:0565,000 to your favourite charity, Piers.

0:01:05 > 0:01:08'Mr Trump solved Hydra's volatile situation.'

0:01:08 > 0:01:11Omarosa, I'm going to ask you to go on the other team.

0:01:11 > 0:01:14'And then he made a surprising decision.'

0:01:14 > 0:01:18This is the single hardest firing I've ever had.

0:01:18 > 0:01:22This team really understands that this is all about charity,

0:01:22 > 0:01:24and I'm feeling charitable.

0:01:24 > 0:01:26I'm firing no-one.

0:01:26 > 0:01:29And, Marilu, you're going to the other team.

0:01:40 > 0:01:41- CORK POPS - Oh!

0:01:41 > 0:01:43Cheers.

0:01:43 > 0:01:46- To Empresario for you. - Empresario, here I come!

0:01:46 > 0:01:50Yes! Thank you, Mr Trump.

0:01:50 > 0:01:52He really likes me.

0:01:52 > 0:01:55He really, really likes me,

0:01:55 > 0:01:57and he showed how much he liked me

0:01:57 > 0:02:00by moving me away from that wretched human being.

0:02:00 > 0:02:03I was leaving that trash behind!

0:02:03 > 0:02:05- Hi, Trace.- Hello.

0:02:05 > 0:02:09Where's Marilu? Trace, where's Marilu?

0:02:09 > 0:02:12Yay! Hi, honey!

0:02:14 > 0:02:17- We guessed right. - Yeah, we guessed right.

0:02:17 > 0:02:19Oh, wait, what happened? Here's Stephen.

0:02:19 > 0:02:22SHE SCREAMS What happened?

0:02:22 > 0:02:24Nobody got fired.

0:02:24 > 0:02:27- Nobody got fired. - First time ever on the show.

0:02:27 > 0:02:30The fact that nobody got fired was a big surprise,

0:02:30 > 0:02:33because I thought somebody was definitely on their way out.

0:02:33 > 0:02:36But ultimately it's up to Mr Trump.

0:02:36 > 0:02:39- But I do get to come on your team? - You do, but I have to come here.

0:02:39 > 0:02:42- Marilu's coming here? - Yeah.- Great. Great.

0:02:42 > 0:02:44We got Marilu as a replacement,

0:02:44 > 0:02:48which is a bit like replacing the devil with Nelson Mandela,

0:02:48 > 0:02:50to be honest.

0:02:50 > 0:02:52Let's leave.

0:02:52 > 0:02:55Marilu for Omarosa. There is a God!

0:02:55 > 0:02:58Omarosa is so offensive about my family,

0:02:58 > 0:03:00I don't want to share any space with her at all.

0:03:00 > 0:03:03I don't ever want to talk to Omarosa again

0:03:03 > 0:03:06in my entire life.

0:03:06 > 0:03:09MUSIC: "For The Love Of Money" by The O'Jays

0:03:11 > 0:03:13# Money money money money

0:03:14 > 0:03:15# Money

0:03:15 > 0:03:18# Money money money money

0:03:19 > 0:03:21# Money

0:03:21 > 0:03:24# Some people got to have it

0:03:24 > 0:03:25# Yeah

0:03:25 > 0:03:28# Some people really need it

0:03:28 > 0:03:30# Yeah, listen to me, y'all

0:03:30 > 0:03:35# Do things, do things, do things, bad things with it

0:03:37 > 0:03:39# Dollar bills, y'all

0:03:39 > 0:03:41# Come on, that mean

0:03:41 > 0:03:43# Lean

0:03:43 > 0:03:45# Mean green

0:03:45 > 0:03:48# Almighty dollar

0:03:48 > 0:03:50# I know that

0:03:50 > 0:03:51# Money

0:03:53 > 0:03:54# Give me a nickel, brother

0:03:54 > 0:03:57# Can you spare a dime?

0:03:57 > 0:04:02# Money can drive some people out of their mind

0:04:04 > 0:04:06# No good, no good

0:04:06 > 0:04:08# Money

0:04:08 > 0:04:10# Money money money money

0:04:10 > 0:04:12# Money #

0:04:20 > 0:04:23- Hey, Mr White. How are you? - "I'm doing fine, thank you."

0:04:23 > 0:04:27The Intrepid Fallen Heroes Fund supports the families left behind

0:04:27 > 0:04:31when their loved ones are bereaved, fighting in the military.

0:04:31 > 0:04:33The reason I chose your charity, Bill,

0:04:33 > 0:04:37is that my own brother has just returned from Iraq

0:04:37 > 0:04:40where he fought in the British Army.

0:04:40 > 0:04:43And obviously a lot of men that he knew in the US Marine Corps didn't go home,

0:04:43 > 0:04:47and I believe that it is the patriotic duty of every American

0:04:47 > 0:04:50and every Briton to support our boys out there,

0:04:50 > 0:04:53doing a hell of a difficult job, and if they do lose their lives,

0:04:53 > 0:04:56the least we should do is put our hands in our pocket.

0:04:56 > 0:04:59I've got some good news for you. I've got a cheque in my hands here

0:04:59 > 0:05:03for 64,857.

0:05:03 > 0:05:07"Oh, my God! Are you kidding me, boy? This is terrific, Piers."

0:05:07 > 0:05:10- "This is fantastic." - I'm going to try and win this thing

0:05:10 > 0:05:14- and get you a load more money. - "Well, that's great."

0:05:14 > 0:05:17In the end, that moment brought it all back to the right level,

0:05:17 > 0:05:19which is why I'm really here.

0:05:19 > 0:05:23I don't want any more arguments. It was the reality check I needed,

0:05:23 > 0:05:26which was just cool things down a bit

0:05:26 > 0:05:29and remember we're here to raise money for charity.

0:05:29 > 0:05:31- "God bless you." - Take care, Bill. Bye.

0:05:53 > 0:05:56Lo and behold, we got to the location today.

0:05:56 > 0:05:59There's nothing more exciting than seeing those choppers

0:05:59 > 0:06:02and the size of them, and knowing we're that going to take a ride.

0:06:02 > 0:06:06- Good morning.- Good morning. - That was some boardroom!

0:06:06 > 0:06:08There was no way to make a decision last night.

0:06:08 > 0:06:11Next time, I guarantee somebody will be fired.

0:06:11 > 0:06:17Now, one of the great companies that you'll ever deal with is QVC.

0:06:17 > 0:06:20You're going to get onto these helicopters.

0:06:20 > 0:06:24You'll be travelling to QVC in Pennsylvania.

0:06:24 > 0:06:28You are going to write, direct and produce

0:06:28 > 0:06:33a ten-minute live segment on QVC.

0:06:33 > 0:06:37You're going to pick a product and sell it.

0:06:37 > 0:06:41If you pick the same product, you're going to have to negotiate

0:06:41 > 0:06:43as to who gets what.

0:06:43 > 0:06:47I'll be watching live on QVC.

0:06:48 > 0:06:52Now, the team that makes the most money wins.

0:06:52 > 0:06:57The project manager on the winning team will receive 20,000

0:06:57 > 0:06:59for his or her favourite charity.

0:06:59 > 0:07:02Empresario, who will be your project manager?

0:07:02 > 0:07:05If I'm PM, I also want to direct the commercial.

0:07:05 > 0:07:08- If you're cool with that, then, I'll do that.- Yeah.

0:07:08 > 0:07:12Stephen, who is going to be your project manager?

0:07:12 > 0:07:15- I will be, Mr Trump.- Very good. I think that's a very good choice.

0:07:15 > 0:07:18Hydra, who's going to be your project manager?

0:07:18 > 0:07:23Well, the most vivid shopper we have is Marilu. It would be right also

0:07:23 > 0:07:26because she hasn't won any money for her charity yet.

0:07:26 > 0:07:29You feel OK about being project manager?

0:07:29 > 0:07:32Um, so far. I'm on a learning curve here.

0:07:32 > 0:07:35- She's joining a winning team. - All right. It is a good team,

0:07:35 > 0:07:39and it's nice that you're not with Omarosa. Do we agree?

0:07:39 > 0:07:41Whatever. That was yesterday.

0:07:41 > 0:07:45This time, I promise you, somebody will be fired.

0:07:45 > 0:07:47Go. Thank you.

0:07:47 > 0:07:51We can't lose. If we lose, someone's getting fired, no matter what.

0:07:51 > 0:07:54This whole task is about what happens on air.

0:07:54 > 0:07:58Having Omarosa on our team could crush us or help us out,

0:07:58 > 0:08:01so hopefully it's a positive and you don't see us in the boardroom

0:08:01 > 0:08:04with one of us getting fired. We'll see how it turns out.

0:08:14 > 0:08:16'I will run the task as project manager,

0:08:16 > 0:08:20'and our task is to create a ten-minute commercial.

0:08:20 > 0:08:22We're going to be on air, pitching a product

0:08:22 > 0:08:26that had never been on QVC before. I'm very excited about that.

0:08:27 > 0:08:30I always think any team we're in that has Lennox Lewis,

0:08:30 > 0:08:32and we are selling product,

0:08:32 > 0:08:36we are stupid to ignore his celebrity power, right?

0:08:36 > 0:08:39Er, Lennox?

0:08:39 > 0:08:43Lennox clearly had had too much to drink, had had no sleep,

0:08:43 > 0:08:46and was in a half-daze. That should be his new fighting title -

0:08:46 > 0:08:50Lennox "Sleepy Boy" Lewis. He doesn't want to be on air today

0:08:50 > 0:08:53- because he was out drinking last night.- Don't listen to him!

0:08:53 > 0:08:56Don't be swayed by this geezer. HE LAUGHS

0:08:56 > 0:08:59'I was tired. I was tired, but I wasn't sleeping.

0:08:59 > 0:09:02'Piers talks a lot. He has diarrhoea of the mouth.'

0:09:02 > 0:09:05I wish a had a turn-off switch to go..."teek"!

0:09:05 > 0:09:08- You know, you got to stop using me in those type of ways.- Why?

0:09:08 > 0:09:11- I think I can be used in different ways.- What ways?

0:09:11 > 0:09:14- Different ways.- You're not telling me you want to produce this?- Yes.

0:09:14 > 0:09:19- You're a frustrated movie producer? - Yes.- Trust me, I don't give a crap.

0:09:19 > 0:09:21This is about selling product.

0:09:21 > 0:09:25I'm a world-champion boxer, but what I really want to do is direct.

0:09:25 > 0:09:28He fancies himself as a bit of a Francis Ford Coppola.

0:09:28 > 0:09:31- OK. I've worked with Francis. - Oh, you have?- And inventors.

0:09:31 > 0:09:33Do you see much of Francis in Lennox?

0:09:33 > 0:09:35THEY LAUGH

0:09:36 > 0:09:39Let's see what we got.

0:09:39 > 0:09:42The first order of business was to view six products,

0:09:42 > 0:09:44choose one, and go to work.

0:09:44 > 0:09:47Welcome to QVC. I'm the senior vice president

0:09:47 > 0:09:50of TV sales. We have a very diverse product mix.

0:09:50 > 0:09:54The QVC executives presented us with six items to choose from.

0:09:54 > 0:09:58There was this magnifying mirror, this utility tool kit,

0:09:58 > 0:10:01and this bamboo storage drawer.

0:10:01 > 0:10:04Then we had a fry pan,

0:10:04 > 0:10:07an electric sweeper that you plugged into the wall,

0:10:07 > 0:10:11charged it up, and you could vacuum anywhere.

0:10:11 > 0:10:12'Then we had a ladder.'

0:10:12 > 0:10:15Not only is it a stepladder, but also it has the ability

0:10:15 > 0:10:20to be flipped up, and now the unit turns into a hand-truck,

0:10:20 > 0:10:24- should you need to move anything around the house. - Thank you very much.

0:10:27 > 0:10:30- What did you like, Trace? - The ladder.

0:10:30 > 0:10:33I thought the ladder was just a great product.

0:10:33 > 0:10:35I was impressed with it. Go for the ladder.

0:10:35 > 0:10:37If you don't get it, make 'em flip.

0:10:37 > 0:10:40'We went in to negotiate, and our mind was made up.'

0:10:40 > 0:10:45If both teams want it, just go straight to the coin toss. There's no reason to talk about it.

0:10:45 > 0:10:48OK, so, what if we lose the flip? What's after that?

0:10:48 > 0:10:52- I would say the sweeper. - And I would say the mirror.

0:10:52 > 0:10:55I would say the sweeper-mirror. If you mounted the mirror

0:10:55 > 0:10:58- on the front of the sweeper... - THEY LAUGH

0:10:59 > 0:11:02If I saw that LadderKart, I'd call immediately.

0:11:02 > 0:11:04That is a passionate, great item.

0:11:04 > 0:11:07We saw the LadderKart,

0:11:07 > 0:11:09and this was a product I fell in love with instantly.

0:11:09 > 0:11:14If I had seen it on television, I would've picked up my phone and ordered it right away.

0:11:14 > 0:11:17- Carol, you're going to negotiate. - What are we choosing?

0:11:17 > 0:11:19The LadderKart.

0:11:19 > 0:11:21So Carol and I decided to go in and negotiate

0:11:21 > 0:11:24to see which one the Empresario team wanted.

0:11:24 > 0:11:27- Hi, ladies.- Hi!

0:11:27 > 0:11:30- Have you all decided on a product? - Most definitely.

0:11:30 > 0:11:33- Which one would you like to start with?- You go first.

0:11:33 > 0:11:36- The ladder. What's your first choice?- Ladder.

0:11:36 > 0:11:39We're not going to give, no matter what. You want to flip a coin now?

0:11:39 > 0:11:42- Flip a coin. - 'I'm God's guy, you know?'

0:11:42 > 0:11:44I'm on Your team, Lord. Just...

0:11:44 > 0:11:46Let's win that coin flip.

0:11:46 > 0:11:48Heads.

0:11:51 > 0:11:53Heads!

0:11:53 > 0:11:57Er, lost the coin flip, and the girls got the product they wanted,

0:11:57 > 0:12:01so we had to quickly pick the next product and move on with it.

0:12:01 > 0:12:04- That was quick.- They picked the ladder. They won the flip.

0:12:04 > 0:12:06- Oh, jeez!- That's fine!

0:12:06 > 0:12:09'Sometimes in these situations, luck comes into play.'

0:12:09 > 0:12:13- What else do we want? - When we lost the coin flip,

0:12:13 > 0:12:15the ladder wasn't meant to be.

0:12:15 > 0:12:17Out of the problem, into the solution.

0:12:17 > 0:12:21You could demonstrate that sweeper in ten seconds.

0:12:21 > 0:12:24- Oh, yeah. People get it. - What do you think of that sweeper?

0:12:24 > 0:12:27I like it cos it's lightweight for women.

0:12:27 > 0:12:28OK, the sweeper. That's it.

0:12:40 > 0:12:43Marilu and I have both done QVC before.

0:12:43 > 0:12:46I worked with them for five years, and I know QVC.

0:12:46 > 0:12:50Yeah. You're way high-energy, and for me to keep going...

0:12:50 > 0:12:54It's going to be detrimental. I think it's better to use Marilu.

0:12:54 > 0:12:58When Marilu and I get together, I'm a very stabilising force for Marilu.

0:12:58 > 0:13:03She trusts me, she looks to me, and I always, always have her back.

0:13:03 > 0:13:06You will sell that to the Eskimos, right? I have no doubt.

0:13:06 > 0:13:08'I decided that I would be the on-air talent.

0:13:08 > 0:13:11'We had an advantage because I was familiar with the place.'

0:13:11 > 0:13:14Every time I write a book, I'm on QVC selling my book.

0:13:14 > 0:13:17It's perfect because it's two in one.

0:13:17 > 0:13:19It's a ladder. It's a cart.

0:13:19 > 0:13:24- It's incredible quality but amazing value.- But amazing value.

0:13:24 > 0:13:27'The most important thing is rehearsal.'

0:13:27 > 0:13:30How many times do you have to have someone hold the ladder for you?

0:13:30 > 0:13:33If I move about, demonstrating the ladder, maybe that will help.

0:13:33 > 0:13:35I really love it!

0:13:35 > 0:13:38Trace, you're our salesman today, dude.

0:13:38 > 0:13:41I can't wait to see you do your thing, Trace.

0:13:41 > 0:13:44- You watch me, baby. - It's going to be good.

0:13:44 > 0:13:47- Cos you're so good looking, son. - Yeah, I understand that.

0:13:47 > 0:13:52When you think QVC, and you think celebrities on QVC,

0:13:52 > 0:13:54in my mind, Trace Adkins is that guy.

0:13:54 > 0:13:57They're going to hire you at QVC, son.

0:13:57 > 0:14:00Just the visual of, like, big old Trace Adkins

0:14:00 > 0:14:03pushing around a cordless electric sweeper...

0:14:03 > 0:14:05I just thought it was adorable.

0:14:05 > 0:14:10Trace, we got somebody for you! This is the co-host.

0:14:10 > 0:14:12- Lisa, right?- Yes.

0:14:12 > 0:14:16'We had an option of putting two of our team members on air,

0:14:16 > 0:14:19'or to go with one team member and a QVC host.'

0:14:19 > 0:14:24We opted to go with the QVC host because she was so darn cute!

0:14:24 > 0:14:27I was raised in Tennessee, Collegedale.

0:14:27 > 0:14:31'Upon meeting Lisa, I was struck by her presence.

0:14:31 > 0:14:34'She's from Tennessee. She's a Southern girl.'

0:14:34 > 0:14:36We took to each other immediately.

0:14:36 > 0:14:39- It's all up to you. No! - SHE LAUGHS

0:14:40 > 0:14:42- Hey!- How are you?

0:14:42 > 0:14:46- Hi!- How are you? Rick Domeier. Nice to meet you, sir.

0:14:46 > 0:14:48I'll be playing the part of the cheer host.

0:14:48 > 0:14:52So Rick comes in, the host, little Mr Smiley, with the teeth

0:14:52 > 0:14:54and the blond and the hair

0:14:54 > 0:14:57and the eyes, and, you know, Mr Game Show Host.

0:14:57 > 0:15:02I would deliberately play to her unbelievable passion for this thing.

0:15:02 > 0:15:06This is the best of both worlds, in that it's both heavy-duty

0:15:06 > 0:15:10and it's lightweight. So I've got that down.

0:15:10 > 0:15:12Come on. I want to see if I can put you on it.

0:15:12 > 0:15:16'I thought it'd look interesting. I saw it in an old musical.'

0:15:16 > 0:15:19Somebody dances in, and there's a cart, and somebody wheels them out.

0:15:19 > 0:15:22'I thought that would make a great visual.'

0:15:22 > 0:15:24- Hold on.- I am. Gently easing back...

0:15:24 > 0:15:26- Whoa!- I'm sorry!

0:15:26 > 0:15:29- That didn't go great. - THEY LAUGH

0:15:29 > 0:15:33That probably is not a good idea. I'm glad we tested that before -

0:15:33 > 0:15:35Can I be on the other team?

0:15:36 > 0:15:40Can we do just a mock rehearsal, a run-through, in here?

0:15:40 > 0:15:42- Stephen?- Yes, ma'am?

0:15:42 > 0:15:44I made a suggestion to see if they wouldn't mind

0:15:44 > 0:15:47doing some practice run-throughs in here,

0:15:47 > 0:15:50just get chemistry, start scripting things.

0:15:50 > 0:15:52No, not in this case.

0:15:52 > 0:15:55Omarosa said, "You'd better prepare Trace for this,"

0:15:55 > 0:15:57and something in my spirit said,

0:15:57 > 0:16:00"This guy sings in front of 100,000 people."

0:16:00 > 0:16:03I just had the faith it was all going to come together.

0:16:03 > 0:16:06But I beg to differ, because this is like a dance.

0:16:06 > 0:16:08She might be doing...

0:16:08 > 0:16:11- Here's the thing.- ..one dance, and he may be doing another.

0:16:11 > 0:16:14No, no. It is a dance, and she's leading.

0:16:14 > 0:16:16I was begging Stephen for a rehearsal.

0:16:16 > 0:16:19He's, like, "Ah, no. Let the chips fall where they may."

0:16:19 > 0:16:22'If I were PM, there would've been a rehearsal.'

0:16:22 > 0:16:26This is a live show. You've got ten minutes live on QVC.

0:16:26 > 0:16:27There's no do-overs.

0:16:27 > 0:16:29I'm a really good director.

0:16:30 > 0:16:33I'm not worried about you, son.

0:16:50 > 0:16:54- Hey, buddy!- How are you? - We got the best seller of the day,

0:16:54 > 0:16:57- and we're going to sell a million of 'em.- Very nice. Tell me.

0:16:57 > 0:17:00Very lightweight. It only weighs three pounds. It's great.

0:17:00 > 0:17:03I don't think Ivanka could live without one.

0:17:03 > 0:17:06I don't think Ivanka does much sweeping.

0:17:06 > 0:17:11'Empresario seemed pretty intelligent in the way they had Trace selling to Middle America.'

0:17:11 > 0:17:14It's probably a good decision. He's probably the right spokesperson

0:17:14 > 0:17:17for the product. But we'll see.

0:17:17 > 0:17:20- Thanks again, Don. - Good luck, guys.- Appreciate it.

0:17:23 > 0:17:27Oh, hey! I saw this product and I just went, "Wow."

0:17:27 > 0:17:29This is something that is a must-have.

0:17:29 > 0:17:31I will call anywhere to get this product.

0:17:31 > 0:17:33It's something I'm always looking for.

0:17:33 > 0:17:36'Hydra seemed organised. They seemed to have a plan.'

0:17:36 > 0:17:40They believe in the product, which is the most important thing.

0:17:40 > 0:17:44I love it. Let's say you're changing light bulbs, putting things up...

0:17:44 > 0:17:47Marilu's the project manager, and she likes to talk.

0:17:47 > 0:17:51- I want to put my name on this. You don't have to close it...- 'A lot.'

0:17:51 > 0:17:53I definitely want to get it for my house.

0:17:53 > 0:17:56It's great to have one, but you should have two.

0:17:56 > 0:17:59So we'll see how that goes. Good luck. I'll catch up with you soon.

0:17:59 > 0:18:02- Look forward to seeing you. - Take care.

0:18:04 > 0:18:07- Hey, fellas.- Hello.

0:18:07 > 0:18:11Within the task, both teams were assigned a creative consultant

0:18:11 > 0:18:14who understands QVC's selling process.

0:18:14 > 0:18:17In the payment structure, can I break the payments up

0:18:17 > 0:18:20over several months, or is it a one-time price to pay now?

0:18:20 > 0:18:24We have on products offered something called Easy Pay.

0:18:24 > 0:18:29- What is that?- You break up the payments in instalments.- Really?

0:18:29 > 0:18:32One thing that I was just so grateful to the Lord

0:18:32 > 0:18:34for giving me this thought

0:18:34 > 0:18:37was implementing this possibility called Easy Pay.

0:18:37 > 0:18:42How much can Easy Pay be broken up? How many payments? Do we know?

0:18:42 > 0:18:45- The most we will ever do in an Easy Pay is five.- OK.

0:18:45 > 0:18:50Very interesting. That's five easy payments of 12.

0:18:52 > 0:18:55- Where does the director stand? - Down here in the front.

0:18:55 > 0:18:58Let me show you. You can be anywhere you want to be.

0:18:58 > 0:19:01Going into the control room for the first time was great.

0:19:01 > 0:19:06'I always wanted to be in that spot to direct something, anything.'

0:19:06 > 0:19:10Obviously start with a video, build myself up, but then get to movies.

0:19:10 > 0:19:14You know what's so funny? I've always wanted to do this.

0:19:14 > 0:19:17Lennox fancied himself as a bit of a Francis Ford Coppola,

0:19:17 > 0:19:20and I think he really thought this was his moment

0:19:20 > 0:19:25to effectively direct Marilu Henner in a major motion picture.

0:19:25 > 0:19:28We need tighter on her face.

0:19:28 > 0:19:30Keep going. We're going to take a cutaway of Marilu.

0:19:30 > 0:19:34Yo! Tell her to go get that glass thing!

0:19:34 > 0:19:35HE LAUGHS

0:19:35 > 0:19:38That was the job for me. I'm good at it.

0:19:38 > 0:19:40I know what to see and know what to look for.

0:19:40 > 0:19:43- I'm directing this.- 'Lennox was in control of the cameras.

0:19:43 > 0:19:46'Carol was doing a lot of work on the set.'

0:19:46 > 0:19:48Can we do a run-through?

0:19:48 > 0:19:52I was in charge of the control room. It was quite exciting,

0:19:52 > 0:19:54and you can see every second how you're doing,

0:19:54 > 0:19:58and you're reacting to spikes in sale. I found that quite a buzz.

0:19:58 > 0:20:01OK, guys. 30 seconds till we go live.

0:20:01 > 0:20:03Marilu, can you hear me?

0:20:03 > 0:20:06- Wing it. - OK, wing it. I can't hear Piers.

0:20:06 > 0:20:09She can't hear me, mate. 'Live TV is always vaguely chaotic.'

0:20:09 > 0:20:13And you need to have a very good, well rehearsed team in place,

0:20:13 > 0:20:16- which we clearly weren't. - Ten seconds. Piers?

0:20:16 > 0:20:19- Push all three of these. - OK. Rick, can you hear me?

0:20:19 > 0:20:21- Marilu, you can hear me?- Yes.

0:20:21 > 0:20:25OK. You look great. You're Marilu Henner. Just live it, baby.

0:20:25 > 0:20:28- Here you go. And you guys are on. - You're live.

0:20:28 > 0:20:32You're watching the QVC Sampler. Hello, everybody. My name's Rick,

0:20:32 > 0:20:35and this is actress, bestselling author and star,

0:20:35 > 0:20:38- Marilu Henner. - Oh, it's so great to be here, Rick!

0:20:38 > 0:20:42"You have a lot of energy, and you're excited."

0:20:42 > 0:20:46- So they used Marilu.- She's the project manager of this task.

0:20:46 > 0:20:49This was such a must-have for me. I said, "I have to sell it,

0:20:49 > 0:20:52because this is the perfect two-in-one household item."

0:20:52 > 0:20:55- Good, good.- OK. You pull it out,

0:20:55 > 0:20:57- and it's a ladder.- Badda-boom!

0:20:57 > 0:21:01I was going to buy it for my husband. Now I'm buying it for myself.

0:21:01 > 0:21:03- It can actually hold 300lbs.- 300lbs!

0:21:03 > 0:21:07Nine and a half feet in the air for me, cos I'm 5'7".

0:21:07 > 0:21:10Change a bulb or reach for something. I feel totally secure.

0:21:10 > 0:21:14But there's more. Fold it out, put up the little flap, and...

0:21:14 > 0:21:16- it's a cart. - It's a hand-cart!- Oh, my gosh!

0:21:16 > 0:21:18Her face, her face. I need her face.

0:21:18 > 0:21:20It's great for you, your husband...

0:21:20 > 0:21:24- It's two in one. It's under 50. - The LadderKart. Wait a second!

0:21:24 > 0:21:28Let's say we've gone to our garage. We've gotten our paint supplies.

0:21:28 > 0:21:31- We're walking them to our kitchen. - She's got great enthusiasm,

0:21:31 > 0:21:34but she's talking a lot.

0:21:34 > 0:21:36- Good afternoon... - Oh, great!- ..to Karen.

0:21:36 > 0:21:38- Hey, Karen!- How are you?- "Hi!"

0:21:38 > 0:21:42- What are you shopping for, Karen? - "The hand-truck and stepladder."

0:21:42 > 0:21:46- OK, Karen. All right. - Why would it come in handy for you?

0:21:46 > 0:21:50Oh, my gosh. How many times do you need a stepladder?

0:21:50 > 0:21:53- Lifting things, storing things... - Karen, why do you think

0:21:53 > 0:21:58- it's going to come in handy for you? - Marilu, don't talk when she's on.

0:21:58 > 0:22:01- She sounds a little nervous. - Not only that - she's nervous,

0:22:01 > 0:22:06and the other guy's talking too, and they're both... You get a headache.

0:22:06 > 0:22:09She's jumping from one thing into the next without exploring it.

0:22:09 > 0:22:13And yet she's got great enthusiasm, so I don't know.

0:22:13 > 0:22:16- Marilu Henner...- It's a stepladder. I love this thing.

0:22:16 > 0:22:19- ..thank you for joining us on QVC. - Oh, thank you,

0:22:19 > 0:22:23- and I'm taking my LadderKart home. - We have more on QVC Sampler.

0:22:23 > 0:22:25- Bye-bye, everyone. - Red's up. Set's clear.

0:22:25 > 0:22:29- That was nice! - Good job. Good job, Marilu!

0:22:29 > 0:22:32'I thought Marilu did great.'

0:22:32 > 0:22:36She had huge energy, kept going. She was passionate, vigorous...

0:22:36 > 0:22:39- How was our volume doing? - Well, it went down,

0:22:39 > 0:22:42then it began to go up, then it began to stabilise,

0:22:42 > 0:22:44- then it went back up. - She did a good job.

0:22:44 > 0:22:47- Let's go say hi. - The only reason we would've lost

0:22:47 > 0:22:50is if it was the wrong product.

0:22:52 > 0:22:5525 seconds, guys. 25 seconds, Trace.

0:22:55 > 0:22:58- I got to get my jacket.- Don't worry. I'll have that ready for you.

0:22:58 > 0:23:01My black jacket's in the green room.

0:23:03 > 0:23:06Trace is so nervous, I think he's going to pass out.

0:23:06 > 0:23:08'I have never seen him this way.'

0:23:08 > 0:23:11He's usually a really cool, laid-back cowboy.

0:23:11 > 0:23:15- What is this thing on my neck here? - It's a piece of tape.

0:23:15 > 0:23:17Oh, is it that clip thing?

0:23:17 > 0:23:21- Trace, can you hear us, buddy? - Yeah, I hear you.

0:23:21 > 0:23:23Tito, do your thing!

0:23:23 > 0:23:27When Trace had the chance to rehearse the stuff,

0:23:27 > 0:23:30Stephen said, "No, he'll get it no problem." I was kind of sketched out.

0:23:30 > 0:23:34I'm, like, "Maybe I think Trace should rehearse it a couple of times."

0:23:34 > 0:23:37All right, guys. We're going live in five seconds.

0:23:37 > 0:23:40- Here we go.- Three, two, one.

0:23:40 > 0:23:43- And we're live.- Thank you so much.

0:23:43 > 0:23:46We have something brand new in our QVC Sampler tonight.

0:23:46 > 0:23:49Trace, one of the biggest names in country music...

0:23:49 > 0:23:52They're using the big voice.

0:23:52 > 0:23:54It's interesting that Stephen chose Trace to be on.

0:23:54 > 0:23:56It's the voice, the demeanour.

0:23:56 > 0:23:59There are several reasons I'm here today.

0:23:59 > 0:24:02The first I want to tell you about is this unit right here,

0:24:02 > 0:24:05the Super Sweeper. It's cordless, rechargeable, convenient.

0:24:05 > 0:24:08- "It's all those things." - Back to jib. On the sweeper.

0:24:08 > 0:24:10Perfect, Michael.

0:24:10 > 0:24:13- Picks up some big things. - Yeah, nuts and bolts and stuff.

0:24:13 > 0:24:17- You're not kidding around! - Yeah! It starts picking it all up.

0:24:17 > 0:24:19- That's pretty good. - And it's easy for him.

0:24:19 > 0:24:24It's not a difficult prop. The ladder, you're opening it, closing it, climbing it.

0:24:24 > 0:24:26I like that he used screws and bolts,

0:24:26 > 0:24:30because whoever heard of a vacuum cleaner picking up those? That's good.

0:24:30 > 0:24:34And another reason I'm here, I'm a father. I have five daughters,

0:24:34 > 0:24:37and they're always doing this craft stuff,

0:24:37 > 0:24:40always making a mess. You know what it is with kids around.

0:24:40 > 0:24:45- He's got a nice way about him. - Yeah. A very opposite attitude

0:24:45 > 0:24:47to Marilu - calm, relaxed.

0:24:47 > 0:24:50There's just a little clip holding that in. You pull that out,

0:24:50 > 0:24:53and you're done. So we felt that this was a great deal.

0:24:53 > 0:24:57- Mention Easy Pay.- It's unusual for something to be brand new

0:24:57 > 0:25:00and on Easy Pay. It's on five payments

0:25:00 > 0:25:02of 11 dollars and 99 cents,

0:25:02 > 0:25:05so it's a great value.

0:25:05 > 0:25:08- We got a spike. - "This thing is so quick, too."

0:25:08 > 0:25:10Start to wrap it up, guys.

0:25:10 > 0:25:13- I'm so proud to be here with you today.- Good seeing you!

0:25:13 > 0:25:17- "Wonderful seeing you."- "You, too." - "Great having you here."

0:25:17 > 0:25:21There seems to be a lack of energy with him, but I think it's almost confidence.

0:25:21 > 0:25:23She had great enthusiasm, but she didn't seen calm.

0:25:23 > 0:25:26So it could play both ways.

0:25:26 > 0:25:28Thank you very much, guys.

0:25:28 > 0:25:31That was so awesome, Trace! You brought it.

0:25:31 > 0:25:34- You hit every point. - 'My instincts were correct.'

0:25:34 > 0:25:38Trace walked right through it. He was absolutely brilliant.

0:25:38 > 0:25:40Tito! Killer!

0:25:40 > 0:25:43'I was watching the sales monitor itself.'

0:25:43 > 0:25:45Thank you!

0:25:45 > 0:25:47I'm not really sure if we pulled this off.

0:25:47 > 0:25:52'Did we pull it off? Maybe. We'll see what happens in the end.'

0:26:26 > 0:26:30So, I got to watch both performances on QVC.

0:26:30 > 0:26:33They were very different. How do you think you did, Marilu?

0:26:33 > 0:26:36We certainly had a lot of passion for the product.

0:26:36 > 0:26:39I think we played to each others' strengths.

0:26:39 > 0:26:43I was on a real learning curve, because it was my first day on Hydra.

0:26:43 > 0:26:46- You think you won? - I think we won. I think we won.

0:26:46 > 0:26:48How do you think you did, Piers?

0:26:48 > 0:26:52I have to say, for sheer energy, passion, leadership,

0:26:52 > 0:26:54Marilu, from the moment she heard it was QVC,

0:26:54 > 0:26:58said, "This is mine," and I found her passion great.

0:26:58 > 0:27:01Marilu was great in that she was very enthusiastic.

0:27:01 > 0:27:03Very, very enthusiastic over a ladder.

0:27:03 > 0:27:06- And a trolley. - Not the most exciting thing.

0:27:06 > 0:27:10- Tito, what do you think? - I thought we did a really great job.

0:27:10 > 0:27:13- Who's the star of your team, Tito? - The star of our team?

0:27:13 > 0:27:16It would have to go to Trace. He really sold it.

0:27:16 > 0:27:19I thought Trace was so calm.

0:27:19 > 0:27:22I always see them, they throw a couple of feathers down,

0:27:22 > 0:27:25pick them up - big deal. This thing's picking up nuts and bolts

0:27:25 > 0:27:29and screws. I've never seen that before. That was very impressive.

0:27:29 > 0:27:33Very good. Stephen, did Omarosa do a good job?

0:27:33 > 0:27:36- Omarosa did an excellent job. - Really?- Yes, sir.

0:27:36 > 0:27:37Thank you!

0:27:37 > 0:27:41I have to be around people who bring out the best in me, Mr Trump.

0:27:41 > 0:27:44- You seem to like this team better than Piers'.- Absolutely.

0:27:45 > 0:27:48So, Stephen, the product that you sold

0:27:48 > 0:27:50- was higher priced. - Yes.- Does that bother you?

0:27:50 > 0:27:53- Are you worried about that? - Not at all, sir.

0:27:53 > 0:27:56Something that we've learned historically on QVC,

0:27:56 > 0:28:00which is very helpful in sales, is something called Easy Pay,

0:28:00 > 0:28:04which we made the product available at 59.95,

0:28:04 > 0:28:06with five payments of 11.99.

0:28:09 > 0:28:13You were very good, very enthusiastic, but you seemed a little nervous.

0:28:13 > 0:28:17I'm just saying, with Trace, it was a very calm situation over there.

0:28:17 > 0:28:20Both did a good job, but very, very different.

0:28:20 > 0:28:23This is going to be a tough one. Don,

0:28:23 > 0:28:26- how did Empresario do? - Empresario did really well.

0:28:26 > 0:28:28They sold 716 units

0:28:28 > 0:28:31for a total of 43,000.

0:28:33 > 0:28:35That's pretty good.

0:28:35 > 0:28:38OK. Ivanka, how did Hydra do?

0:28:38 > 0:28:40Hydra sold...

0:28:40 > 0:28:43703 units,

0:28:43 > 0:28:47for a total of 35,145.

0:28:47 > 0:28:51So the winner is Empresario.

0:28:51 > 0:28:56OK. Hydra, there was a couple of bad decisions made, obviously.

0:28:56 > 0:28:59Number one, you sold less units at a lesser price and for less money,

0:28:59 > 0:29:03so that's pretty much of a romp, wouldn't you say, Piers?

0:29:03 > 0:29:06- We got beat.- You got beat.

0:29:06 > 0:29:10So, you folks have done a great job. You were a fantastic host,

0:29:10 > 0:29:13and the nuts and bolts was a great idea,

0:29:13 > 0:29:16so I congratulate all of you. And as you know, Stephen,

0:29:16 > 0:29:18you're going to get 20,000 additional.

0:29:18 > 0:29:22- You're doing very well.- Thank you. - 20,000 additional for your charity.

0:29:22 > 0:29:26- And your charity?- The Carol Baldwin Breast Cancer Research Fund.

0:29:26 > 0:29:29- Always stick with Mom, right? - Absolutely. No question.

0:29:29 > 0:29:33Congratulations. Go to the War Room. You can watch.

0:29:33 > 0:29:36- Thank you, Mr Trump. - That was a great job.

0:29:36 > 0:29:39They did a very good job.

0:29:44 > 0:29:46THEY LAUGH

0:29:47 > 0:29:51Y'all, that is crazy!

0:29:51 > 0:29:54QVC was the most important to me,

0:29:54 > 0:29:57because it was my second opportunity at winning as project manager.

0:29:57 > 0:30:00Oh, that was my favourite task!

0:30:00 > 0:30:04Winning another 20,000 bucks for my mom's organisation is a huge plus.

0:30:04 > 0:30:07My mom's going to trip!

0:30:07 > 0:30:11- She is, man. That's great. - You done good for your mom.- Thanks.

0:30:11 > 0:30:13Thank you, Jesus!

0:30:22 > 0:30:25- So, Marilu, that was a loss. - That was a loss,

0:30:25 > 0:30:28and it was a loss on something we felt very passionate about.

0:30:28 > 0:30:30So, Piers, who would you blame?

0:30:30 > 0:30:32Who would I blame? I'd blame the team.

0:30:32 > 0:30:35Who would you blame as an individual?

0:30:35 > 0:30:38- I like leaders who show passion. - And she showed passion.

0:30:38 > 0:30:42- I've worked for lots of people on this show.- She's a terrific woman,

0:30:42 > 0:30:45but she's the PM and you lost, so that's always a negative.

0:30:45 > 0:30:50- Why didn't you use Easy Pay?- We didn't even know that was an option.

0:30:50 > 0:30:53Do you think any of the responsibility lies with you, Carol,

0:30:53 > 0:30:56- for not suggesting it?- No. We used -

0:30:56 > 0:30:58Did you know about Easy Pay?

0:30:58 > 0:31:00No.

0:31:00 > 0:31:04Between Carol and Marilu, you should've known.

0:31:04 > 0:31:07- I'd never heard of it.- An instalment plan on QVC is pretty common.

0:31:07 > 0:31:10I've never seen a product on it without one.

0:31:10 > 0:31:13So, Piers, if you were me, who would you fire?

0:31:13 > 0:31:15We've lost, and somebody has to get fired.

0:31:15 > 0:31:17- I don't really... - Who would you fire, Piers?

0:31:17 > 0:31:20Who would I fire? Um... Difficult one.

0:31:20 > 0:31:24Who contributed least? Sleepy Boy, who was asleep for most of the day

0:31:24 > 0:31:29- because he'd been laid out. So... - Hang on. Hang on a second.

0:31:29 > 0:31:32I wasn't asleep. I was asleep on the helicopter ride over.

0:31:32 > 0:31:35That's not a nice thing to say. You can say he slept -

0:31:35 > 0:31:39- What do you mean, not very helpful? - I believe, in this situation -

0:31:39 > 0:31:41It's just not a nice way of putting it.

0:31:41 > 0:31:44You could say somebody was, like, sleeping,

0:31:44 > 0:31:47- but you don't call him Sleepy Boy. - Why not?

0:31:47 > 0:31:51- I don't think it's very appropriate. - It wasn't meant to be an insult.

0:31:51 > 0:31:54- "Well, it is insulting."- He's got Piers in his sights right now.

0:31:54 > 0:31:58- Oh!- Piers is going home. - Piers is going down, baby!

0:31:58 > 0:32:02Our relationship is based on good old-fashioned British banter.

0:32:02 > 0:32:06He wouldn't take offence, and he's called me a lot worse.

0:32:06 > 0:32:09- Would you take offence? - Absolutely. I wasn't sleeping.

0:32:09 > 0:32:12- You were sleeping. - Marilu, was I sleeping?

0:32:12 > 0:32:16- You were very low-keyed in the morning.- In the morning,

0:32:16 > 0:32:18but when everything started, was I low-key?

0:32:18 > 0:32:22Well, I don't know you that well, so... You were lower-key

0:32:22 > 0:32:25- than anybody else on the team. - Was I awake for my task?

0:32:25 > 0:32:28- Yes.- But a lot of work needs to be done before that.

0:32:28 > 0:32:31If you're asking me to get into the blame game,

0:32:31 > 0:32:33I believe that when you look at these things,

0:32:33 > 0:32:35can I fault Marilu for leadership? No.

0:32:35 > 0:32:39Can I fault her for commitment, enthusiasm, dedication? No.

0:32:39 > 0:32:42- But the team lost. - But you can fault her on one thing.

0:32:42 > 0:32:47- Yeah.- I thought that she was very...like, talkative.

0:32:47 > 0:32:51- You were so opposite Trace.- We have different energies. You can tell.

0:32:51 > 0:32:54Your energy's just as good. It's a different thing.

0:32:54 > 0:32:57- It's different. - But you were overdoing yours.

0:32:57 > 0:33:00I understand your energy. But you were overdoing it.

0:33:00 > 0:33:03So, Lennox, if you were me, who would you fire?

0:33:04 > 0:33:06Well, you know, er...

0:33:06 > 0:33:10I would say it all breaks down to the PM,

0:33:10 > 0:33:13but, you know, it's not my decision.

0:33:13 > 0:33:16Carol, if you were me, who would you fire?

0:33:16 > 0:33:18I agree it has to do with the PM,

0:33:18 > 0:33:20because the decisions went back to her,

0:33:20 > 0:33:24although we agreed, because she was passionate

0:33:24 > 0:33:27and swayed us into the ladder. She really wanted this ladder.

0:33:27 > 0:33:29I think our biggest problem was price point.

0:33:29 > 0:33:32- Obviously an easy pick. - That had nothing to do with it.

0:33:32 > 0:33:37In this case, if you were five or ten dollars higher, it wouldn't have mattered that much.

0:33:37 > 0:33:40- But the Easy Pay part of it - - That would've mattered.

0:33:40 > 0:33:44- That's what I mean. - And someone's responsible for that.

0:33:44 > 0:33:47They had a big advantage, but they figured that out.

0:33:47 > 0:33:49But Piers, you say that you would fire Lennox.

0:33:49 > 0:33:52You asked me to get into the blame game.

0:33:52 > 0:33:54Lennox isn't the reason you lost.

0:33:54 > 0:33:57But in the end, I would judge more...

0:33:57 > 0:34:01I'm not as inclined as the other two to just pin it all on Marilu.

0:34:01 > 0:34:03"I thought she led the team great."

0:34:03 > 0:34:06Piers is awfully subdued, y'all!

0:34:06 > 0:34:09Look at how mellow he is. "I'm in shock."

0:34:09 > 0:34:12If a decision in the end rests with the project manager,

0:34:12 > 0:34:16Marilu wouldn't buck that charge. She took personal charge of this.

0:34:16 > 0:34:20If, in your estimation, this was personal, the PM led from the front.

0:34:20 > 0:34:24She did the presentation. If you believe the thing that let us down

0:34:24 > 0:34:28- was over-excitement, that was her problem.- No. It was Easy Pay.

0:34:28 > 0:34:31That makes it very hard for Marilu to buck that charge.

0:34:31 > 0:34:35- Well, I think Marilu is terrific. - So do I. I'm not doing that.

0:34:35 > 0:34:38I'm just saying, it depends on the criteria for judgement.

0:34:38 > 0:34:42If you ask me who gave the least contribution,

0:34:42 > 0:34:44Lennox, when he's had sleep, is great, and when he hasn't,

0:34:44 > 0:34:48- he doesn't contribute very much. - I've seen Lennox sleepy in the ring.

0:34:48 > 0:34:52- All of a sudden he knocks the other guy out.- This time we didn't.

0:34:52 > 0:34:56Don't be deceived by Lennox. Marilu, who would you fire?

0:34:56 > 0:35:00If you're expecting every single person to contribute a lot,

0:35:00 > 0:35:04and to take...fill up... you know, pick up the slack,

0:35:04 > 0:35:07I don't... I... You know...

0:35:07 > 0:35:10- I mean, I... Let's put it this way. - Go ahead. Who would you fire?

0:35:10 > 0:35:14Stop talking so much. That's why you lost. You talk too much.

0:35:14 > 0:35:16Who would you fire?

0:35:21 > 0:35:23She's going to say Lennox. Watch.

0:35:23 > 0:35:25Come on!

0:35:27 > 0:35:29You know what? Don't give me an answer. I want you...

0:35:29 > 0:35:33to tell me who's going away, who's going to be free,

0:35:33 > 0:35:36and then three of you are going to come back here.

0:35:36 > 0:35:39Who are you going to absolve right now?

0:35:39 > 0:35:42In terms of our individual responsibility -

0:35:42 > 0:35:44In terms of "who are you going to let go".

0:35:44 > 0:35:47- Who did the best job?- For me, Carol.

0:35:47 > 0:35:50- Carol did the best job? - Yes, for me.- OK. Carol's free.

0:35:50 > 0:35:52Congratulations, Carol. That's excellent.

0:35:52 > 0:35:55The three of you, go out. Come back in a couple of minutes.

0:35:55 > 0:35:57- Thank you very much.- OK.

0:36:11 > 0:36:14I don't like seeing you in this position.

0:36:17 > 0:36:19HE LAUGHS

0:36:22 > 0:36:26- Oh, dear. Bye, Carol. Well done. - Don't say bye.

0:36:26 > 0:36:30- Well, you never know. - I don't know who I'm going to see.

0:36:31 > 0:36:34SHE WHISPERS

0:36:37 > 0:36:41- What do you think, Ivanka? - I think in this situation,

0:36:41 > 0:36:43it seems like the fault has to lie with Marilu.

0:36:43 > 0:36:46She led the team. She was the on-air talent.

0:36:46 > 0:36:48She really took on a lot of responsibility,

0:36:48 > 0:36:51- and the buck stops with her. - What do you think, Don?

0:36:51 > 0:36:54I agree overall about the project manager,

0:36:54 > 0:36:56but I'm really surprised Marilu let Carol go.

0:36:56 > 0:36:59I don't believe Carol didn't know about Easy Pay.

0:36:59 > 0:37:02- You don't think so?- Course not.

0:37:02 > 0:37:04- Five years she's worked for QVC... - Yeah.

0:37:04 > 0:37:08- I'd have kept her in just for that. - How do you say you don't know?

0:37:08 > 0:37:11- That was a big one. - Five years you work for a company,

0:37:11 > 0:37:13you've never heard of Easy Pay? Come on.

0:37:13 > 0:37:18So I think the blame for that lay with her, absolutely. Square one.

0:37:34 > 0:37:37So, Marilu, why would I fire Piers over you

0:37:37 > 0:37:41when you were the project manager, and ultimately responsible

0:37:41 > 0:37:44for all of this, whether it was Lennox or Carol... Why?

0:37:44 > 0:37:48Because I'm a better player in terms of what I bring

0:37:48 > 0:37:51- in so many different areas. - But we're talking about this task.

0:37:51 > 0:37:53Why did you bring back Lennox over Carol,

0:37:53 > 0:37:57- who had experience and didn't know about the credit system?- Right.

0:37:57 > 0:38:01I brought back Lennox over Carol because I know Carol's work ethic,

0:38:01 > 0:38:04and also I saw her in action all day long,

0:38:04 > 0:38:08constantly working hard, doing what she needed to do.

0:38:08 > 0:38:10Lennox, as Piers mentioned, was very sleepy,

0:38:10 > 0:38:12especially the first half of the day,

0:38:12 > 0:38:15and I never saw him pick up a ball and run with it.

0:38:15 > 0:38:19It was very difficult on the team to know exactly what Lennox was doing

0:38:19 > 0:38:22- at any given time.- But you're supposed to be the project manager.

0:38:22 > 0:38:25Aren't you supposed to be telling him what to do?

0:38:25 > 0:38:28- I was. - I'm surprised Carol's not here.

0:38:28 > 0:38:32I'm a little surprised, too, because she knew the system,

0:38:32 > 0:38:35and you didn't use her, and she didn't volunteer it.

0:38:35 > 0:38:39She said she had never heard of Easy Pay. She never used it before.

0:38:39 > 0:38:41- That's ridiculous. - That's not very observant of her.

0:38:41 > 0:38:45- The idea that she did not know - - She's been there for a while.

0:38:45 > 0:38:48- She hasn't done it for a while. - If Easy Pay was why we lost,

0:38:48 > 0:38:51someone who was working for QVC for five years

0:38:51 > 0:38:54was never aware of their main price plan...

0:38:54 > 0:38:57- I'm incredulous. - You know what I find more amazing?

0:38:57 > 0:39:01For the first time, you're sweating. What the hell are you sweating for?

0:39:01 > 0:39:04I'm amazed I wasn't released back into the community.

0:39:04 > 0:39:09I've never seen you sweat. You went after Omarosa, you were cool.

0:39:09 > 0:39:12- I mean, I'm looking at you now.- I'll tell you why I brought Piers back.

0:39:12 > 0:39:17I don't want to get fired. I always sweat when I'm about to get fired.

0:39:17 > 0:39:20I just think it's very difficult, in my father's situation,

0:39:20 > 0:39:24unless you really isolate somebody as having terribly underperformed...

0:39:24 > 0:39:28Ivanka, thank you. I really appreciate you saying that.

0:39:28 > 0:39:33- I'm in a very difficult position. - I felt like I only had three people to work with,

0:39:33 > 0:39:36because really, Lennox was not there for the first morning.

0:39:36 > 0:39:40- Lennox is not the reason you lost. - If we'd had another fourth person,

0:39:40 > 0:39:44able to do research and help us create the product and price point -

0:39:44 > 0:39:48Lennox is not the reason you lost.

0:39:48 > 0:39:51The truth is, Marilu, the reason we lost this task

0:39:51 > 0:39:53is because of the project manager.

0:39:54 > 0:39:58And it hurts me to say this, but, Marilu, you're fired.

0:40:02 > 0:40:06And you are a terrific woman. Get the hell out of here. Thank you.

0:40:15 > 0:40:18- Hey, guys, it was great.- I'm sorry I'm not going to work with you.

0:40:18 > 0:40:21I know. Me too.

0:40:24 > 0:40:26Bye!

0:40:27 > 0:40:30She's a very high-quality woman.

0:40:30 > 0:40:32It's hard, because that is a nice person.

0:40:32 > 0:40:36She played the game well, but it's a decision you have to make.

0:41:04 > 0:41:08Sleepy Boy's back. Sleepy Boy is back.

0:41:09 > 0:41:12The experience of being on The Apprentice was a blast.

0:41:12 > 0:41:15I've been a fan of The Apprentice for a long time.

0:41:15 > 0:41:17Mr Trump was very sweet,

0:41:17 > 0:41:20and I now feel like a member of the Trump family.

0:41:20 > 0:41:24I'm feeling great, because I played the game with integrity,

0:41:24 > 0:41:26energy, passion and resilience.

0:41:27 > 0:41:31Subtitles by Red Bee Media Ltd

0:41:31 > 0:41:35E-mail subtitling@bbc.co.uk