0:00:05 > 0:00:08It's an education like no other.
0:00:08 > 0:00:11I don't care what background you come from -
0:00:11 > 0:00:14upper class, middle class. The only class I'm interested in
0:00:14 > 0:00:17is finding someone who is first class.
0:00:19 > 0:00:23From all over the country, 12 of Britain's youngest
0:00:23 > 0:00:27and brightest business brains have come to London.
0:00:27 > 0:00:30I love to encourage young people like you
0:00:30 > 0:00:33to see whether you've got that spark of genius in you.
0:00:33 > 0:00:34Go, go, go, go, go.
0:00:34 > 0:00:35Aged 16 and 17...
0:00:35 > 0:00:37SHE SQUEALS
0:00:37 > 0:00:38..all have a passion for business.
0:00:38 > 0:00:40£2.25, final offer.
0:00:40 > 0:00:45They'll compete for a life-changing prize worth £25,000...
0:00:45 > 0:00:48I have some amazing news.
0:00:48 > 0:00:50..to kick-start a business career.
0:00:50 > 0:00:54Don't try and pretend that you know it all, because believe me,
0:00:54 > 0:00:55it would be embarrassing.
0:00:55 > 0:00:59To succeed, they'll have to impress the boss.
0:00:59 > 0:01:02This is not a talent show.
0:01:02 > 0:01:06In charge of a vast business empire,
0:01:06 > 0:01:08Lord Sugar started his career while still at school.
0:01:08 > 0:01:13Now he's on the hunt for his next Young Apprentice.
0:01:13 > 0:01:16Could I speak, please? It's impossible to go to a market.
0:01:16 > 0:01:18Can you please, please listen to me? Ssh.
0:01:18 > 0:01:21Closed. Closed.
0:01:21 > 0:01:24To win, they must work as teams...
0:01:23 > 0:01:24YES!
0:01:24 > 0:01:27..but shine as individuals.
0:01:27 > 0:01:28Guys, stop trying to shift the blame!
0:01:30 > 0:01:31Wasn't me.
0:01:31 > 0:01:36Because in the end, there can only be one Young Apprentice.
0:01:37 > 0:01:39You're fired. You're fired.
0:01:39 > 0:01:41With regret, you're fired.
0:01:51 > 0:01:55Previously on Young Apprentice.
0:01:55 > 0:01:57Your task this week is to design
0:01:57 > 0:02:01an exciting new product for the parents and baby market.
0:02:01 > 0:02:02CRYING
0:02:02 > 0:02:06Both teams got to the bottom of babies.
0:02:06 > 0:02:09Would you have to change a nappy every time,
0:02:09 > 0:02:11or could you leave it for a bit?
0:02:11 > 0:02:15Cradling Lizzie's cushion idea...
0:02:12 > 0:02:15This takes the weight of the baby's head.
0:02:15 > 0:02:19..the Comfy Curve was born.
0:02:19 > 0:02:20ALL: Ooh!
0:02:20 > 0:02:25For the boys, Harris, a baby-blue hippo.
0:02:25 > 0:02:28Harris Hippo is the coolest and hottest hippo around.
0:02:28 > 0:02:31Then toys flew out of the pram.
0:02:31 > 0:02:34You're like a baby spitting out your dummy. Get a grip.
0:02:34 > 0:02:36I've just made this point, and, you know,
0:02:36 > 0:02:38we'll see in the boardroom who was right.
0:02:39 > 0:02:42In the boardroom, the girls trounce the boys.
0:02:44 > 0:02:48They placed an order for 7,500 units.
0:02:48 > 0:02:50Project manager Lewis came clean.
0:02:50 > 0:02:54I'll hold my hands up and accept the blame for that, for the middle pitch.
0:02:54 > 0:02:56Harry M kept on talking.
0:02:56 > 0:03:00I had to repeat myself again and again and again.
0:03:00 > 0:03:02The thing is, you're not liked.
0:03:02 > 0:03:05But in the end, it was bye-byes for Ben.
0:03:05 > 0:03:07With regret...you're fired.
0:03:07 > 0:03:10Thank you, Lord Sugar.
0:03:10 > 0:03:15Now, just ten remain in the battle to become the Young Apprentice.
0:03:25 > 0:03:267am.
0:03:44 > 0:03:46It's the door.
0:03:46 > 0:03:48Ah, good morning.
0:03:48 > 0:03:50Thank you.
0:03:50 > 0:03:53- Is there a message?- OK.
0:03:53 > 0:03:55I'll go and get everyone, you try and work it out.
0:03:56 > 0:03:57Get up...no!
0:03:59 > 0:04:01Girls, you all need to go down now,
0:04:01 > 0:04:04- we've been sent a tablet and some flowers.- Tablet?!
0:04:04 > 0:04:08Zara, can you get up and wake up Hannah?
0:04:08 > 0:04:09Girls, hurry up!
0:04:09 > 0:04:12To get tablets?
0:04:22 > 0:04:25I hope you like the flowers I've sent you,
0:04:25 > 0:04:29and they help to brighten up the house I arranged for you.
0:04:29 > 0:04:32Er, don't think of this as me going a bit soft,
0:04:32 > 0:04:35because there is a good reason why I've sent them to you.
0:04:35 > 0:04:40The floristry business is worth over £1.5 billion per year.
0:04:40 > 0:04:44I want you to grab a share of that market.
0:04:44 > 0:04:47I have organised for you an expert
0:04:47 > 0:04:51who's going to teach you how to make flower arrangements.
0:04:51 > 0:04:53And then you are going to make arrangements
0:04:53 > 0:04:55and sell them to the public.
0:04:55 > 0:04:59And I've also laid on three corporate clients
0:04:59 > 0:05:03that have some specific requirements.
0:05:03 > 0:05:05This task is all about profit.
0:05:05 > 0:05:08It's the team that comes in with the highest amount
0:05:08 > 0:05:10of profit who's going to win,
0:05:10 > 0:05:14and in the losing team, one of you will be fired.
0:05:14 > 0:05:18You see the envelope that's come along with the flowers?
0:05:18 > 0:05:22Inside there, you will see that I have mixed the teams up a bit
0:05:22 > 0:05:25and I have also appointed the project managers.
0:05:25 > 0:05:26So off you go, get cracking,
0:05:26 > 0:05:30and I'll see you back in the boardroom in a couple of days' time.
0:05:30 > 0:05:36OK, so in Team Kinetic, it's James, Lizzie, Harry H, Haya and Hayley.
0:05:36 > 0:05:38Lizzie, you're the project manager.
0:05:38 > 0:05:43And in Team Atomic, Gbemi, Hannah, Harry M, Lewis and Zara,
0:05:43 > 0:05:45and Hannah, you're the project manager.
0:05:45 > 0:05:47OK. Oooh!
0:05:47 > 0:05:49Let's go.
0:05:51 > 0:05:55Two days to learn how to arrange flowers, price them,
0:05:55 > 0:05:59pitch to corporate clients, and sell to the public.
0:05:59 > 0:06:03For the first time, boys and girls are mixed.
0:06:03 > 0:06:05What do you think?
0:06:05 > 0:06:08I'm happy. I think we've got a strong team.
0:06:08 > 0:06:12But we're also quite strong personalities, as well.
0:06:12 > 0:06:15That's the only reason why having girls in the team would be good.
0:06:15 > 0:06:19Personally I don't think I'll be any good at arranging flowers.
0:06:19 > 0:06:23- Ooh, project manager!- I'm wearing the trousers today, boys.
0:06:23 > 0:06:24HE MUTTERS
0:06:24 > 0:06:26- What are you saying?- Nothing.
0:06:26 > 0:06:29Let's just try and get along today.
0:06:37 > 0:06:42- Harry, have you ever sent flowers before?- I have, yeah.- To who?
0:06:42 > 0:06:44My mum!
0:06:45 > 0:06:47What are we? We are a...
0:06:47 > 0:06:48BOTH: Team.
0:06:48 > 0:06:50You didn't say it, Harry. What are we?
0:06:50 > 0:06:53- Tee-am. We are one.- We are one.
0:06:53 > 0:06:55- You know what they say, no I in team.- No.
0:06:59 > 0:07:03South London, home to Southwark College
0:07:03 > 0:07:06and its award-winning flower school,
0:07:06 > 0:07:08training base for both teams.
0:07:11 > 0:07:14- Oh dear!- This is my idea of hell.
0:07:14 > 0:07:19Inside, the flowers to arrange and sell.
0:07:19 > 0:07:22- See, flowers don't do anything for me.- No?
0:07:22 > 0:07:27- I just see these as pound symbols. - Each team gets £800-worth of stock,
0:07:27 > 0:07:31from 30p chrysanthemums to rare £8-a-stem heliconias.
0:07:31 > 0:07:35- It reminded me of a venus fly-trap. - I really don't like these.
0:07:35 > 0:07:38It's like rabbits hanging upside-down or something.
0:07:38 > 0:07:42- First job for the project managers...- Anyway, let's go down.
0:07:42 > 0:07:44..decide who will go to the corporate clients.
0:07:44 > 0:07:48Now, as project manager, do you feel that I should be at the pitch?
0:07:48 > 0:07:52- What do you want?- Leading Team Atomic, Hannah.- Are you happy...
0:07:52 > 0:07:56Guys, are you happy for the base team to be Gbemi, Harry and myself,
0:07:56 > 0:07:59- and you two to go off and pitch to the clients? - Yeah, I'm happy with that.
0:07:59 > 0:08:02I think I'll gain respect by being the kind of person
0:08:02 > 0:08:05who takes everyone into consideration. I don't overlook people,
0:08:05 > 0:08:07because I'm often overlooked myself.
0:08:07 > 0:08:11- More importantly, is everybody happy? - Yeah.
0:08:11 > 0:08:13Next door, Lizzie's team.
0:08:13 > 0:08:16We only need two people, maximum, for the pitch.
0:08:16 > 0:08:19- Yeah. I would like to go to the pitch.- I really want to pitch.
0:08:19 > 0:08:22- I would like to go to the pitches. - Guys, this is a team game.
0:08:22 > 0:08:25I know everyone wants to pitch, but we need to win this task,
0:08:25 > 0:08:28so if you think you're going to be better in this group, suck it up.
0:08:28 > 0:08:33Haya's done art GCSE. Haya's, I think, the most artistic one.
0:08:33 > 0:08:37I'm quite creative, but I would rather go to the pitch.
0:08:37 > 0:08:39I know, but so would everyone else.
0:08:39 > 0:08:41I am a competitive person. Even in netball
0:08:41 > 0:08:44I used to scratch people to get the ball. I like to think nice,
0:08:44 > 0:08:47but if someone's not doing their job, I'm not afraid to tell them.
0:08:47 > 0:08:50- So James and Harry, you'll be doing the pitch?- Yes.
0:08:50 > 0:08:54Haya, myself and Hayley will be flower arranging.
0:08:54 > 0:08:56To win, we need the best people for the best job.
0:08:56 > 0:09:01- Are you happy with that, though, Haya?- Yeah, I'm fine. Yeah, I'll...
0:09:01 > 0:09:04- Let's do it.- So good luck, and I'll see you later.- See you.
0:09:04 > 0:09:07I don't think Harry and James will do well at pitching,
0:09:07 > 0:09:10because I don't see that they have any passion with flowers.
0:09:10 > 0:09:13They didn't WANT to arrange flowers, so I had to be stuffed here.
0:09:13 > 0:09:17So I'm going to give you a small business briefing.
0:09:17 > 0:09:19First, a crash course in floristry.
0:09:19 > 0:09:23So you'll have what we call mains, additionals, fillers and foliage.
0:09:23 > 0:09:25Pricing tips to push up profits.
0:09:25 > 0:09:29On top of the flowers, we have what we call a mark-up.
0:09:29 > 0:09:32So say for instance a rose is 40p,
0:09:32 > 0:09:34they may double it, they may triple it.
0:09:34 > 0:09:37So this is getting from wholesale to sort of your retail prices.
0:09:37 > 0:09:39And a beginner's guide to flower arranging.
0:09:39 > 0:09:43So these are your two main flowers, variegated pittosporum.
0:09:43 > 0:09:46Variegated pittosporum?!
0:09:46 > 0:09:49LAUGHTER
0:09:52 > 0:09:55I'm not too confident with the flower arranging,
0:09:55 > 0:09:56it's not really my skill-set.
0:10:00 > 0:10:02But I'm sure everything will straighten out
0:10:02 > 0:10:03as the task goes along.
0:10:03 > 0:10:05Oh, mine fell off!
0:10:05 > 0:10:06Sorry.
0:10:14 > 0:10:1611am.
0:10:16 > 0:10:18If we can just pause, I just want to focus on this.
0:10:18 > 0:10:23- I am listening.- Zara and Lewis head for their three appointments.
0:10:23 > 0:10:27We're going to the clients, we're going to get a brief from them.
0:10:27 > 0:10:30Then we figure out what we're going to sell them,
0:10:30 > 0:10:33and how much we're going to charge for it.
0:10:33 > 0:10:37Both teams are chasing the same contracts.
0:10:37 > 0:10:43- We want to mention all of these. - Gorgeous.- Luxury. You know, class.
0:10:43 > 0:10:46- This is the best view of London. - Um...- Wow. Doesn't that look amazing?
0:10:46 > 0:10:49That looks like a palace over there. Are we going to...
0:10:49 > 0:10:54I want one of our tasks is to be a boat cruise sort of thing. Anyway...
0:10:57 > 0:10:59- Pitching for Lizzie's team... - I hate flowers.
0:10:59 > 0:11:04- I hate flowers. And nature, and animals.- ..Her boys.
0:11:04 > 0:11:08Can you just imagine, if Zara on the other team is doing the pitch,
0:11:08 > 0:11:11she'll just be absolutely...like...
0:11:11 > 0:11:14We need to be really nice, basically,
0:11:14 > 0:11:16because if they see a pretty girl's face
0:11:16 > 0:11:21talking about flowers and they see a guy's face talking about prices,
0:11:21 > 0:11:24then they're going to want the flowers.
0:11:24 > 0:11:27That's why I'm here. For the pretty face.
0:11:31 > 0:11:35Their first client - a five star hotel.
0:11:37 > 0:11:40Our flowers are all fresh, they're innovative, they're colourful.
0:11:40 > 0:11:42We see this as an art, not a business.
0:11:42 > 0:11:46The contract - flowers for a ruby wedding anniversary.
0:11:46 > 0:11:49What we're looking for is five posies
0:11:49 > 0:11:51down the length of the table, and I think
0:11:51 > 0:11:54one central arrangement on the fireplace.
0:11:54 > 0:11:57Clients have requested red flowers.
0:11:57 > 0:12:00They have a particular fondness of red roses.
0:12:00 > 0:12:03Would you like the mantelpiece to really stand out?
0:12:03 > 0:12:06I want the clients to go, "Doesn't the room look lovely?!"
0:12:06 > 0:12:07So what we can do is,
0:12:07 > 0:12:11we can call back to base where the florists are,
0:12:11 > 0:12:13and we'll come back to you with some prices
0:12:13 > 0:12:15and that kind of thing. Does that sound good?
0:12:15 > 0:12:18- Thank you very much.- OK. Thank you.
0:12:18 > 0:12:19PHONE RINGS
0:12:23 > 0:12:25- Hello?- 'Hello.'
0:12:25 > 0:12:29They want five posies to dress the table.
0:12:29 > 0:12:33And they want one kind of like display to dress the mantelpiece.
0:12:33 > 0:12:37Yeah. I'm going to work that out right now, bear with me.
0:12:37 > 0:12:41Based on their training, Lizzie and her girls price the job.
0:12:41 > 0:12:46- Haya, this is a posy, I want you to work this out with me.- OK.
0:12:46 > 0:12:49So 1, 2, 3... I'd say about ten roses.
0:12:49 > 0:12:51'Hello, Harry? For the five posies,'
0:12:51 > 0:12:54it comes to £120.
0:12:54 > 0:12:58OK, could you give me the prices for the larger display,
0:12:58 > 0:13:00the kind of medium size display for the mantelpiece?
0:13:00 > 0:13:04OK. I'm going to ring you back in five minutes.
0:13:04 > 0:13:06No, you can't do that, Lizzie. We can't.
0:13:06 > 0:13:09We're literally, we need to be a five-minute call right now.
0:13:09 > 0:13:13They are literally waiting for us to come in and give them a quote.
0:13:13 > 0:13:15Raising your voice won't make us count faster.
0:13:15 > 0:13:19We're doing it. I'll inform you in a second, just wait there. £140.
0:13:19 > 0:13:21We'll figure out a figure.
0:13:21 > 0:13:23He's just hung up.
0:13:23 > 0:13:26Let's say... We have to just guess this right now.
0:13:26 > 0:13:28Let's do £180...
0:13:28 > 0:13:29no.
0:13:29 > 0:13:31Decide that in the meeting.
0:13:34 > 0:13:37- Hi again.- Hi. Good to see you again. - You all right?- Hi.
0:13:37 > 0:13:41James, we've got the figures, haven't we?
0:13:41 > 0:13:42Er...
0:13:42 > 0:13:45That in total would come to £175, then.
0:13:45 > 0:13:47How does that sound
0:13:47 > 0:13:50- as regards to the budget? - We'll have a think about it and we'll let you know.
0:13:50 > 0:13:53Thanks. Thank you very much. Have a good day. OK.
0:13:53 > 0:13:55Thanks, have a lovely day. Bye.
0:13:57 > 0:14:03First stop for Lewis and Zara, a West End musical...
0:14:03 > 0:14:05and its producers.
0:14:06 > 0:14:11Hi, I'm Zara Brownless. Simon Ash? Zara Brownless. Nice to meet you.
0:14:11 > 0:14:15- Wanted for opening night, four bouquets.- Very glamorous evening.
0:14:15 > 0:14:19- Very glam.- And we've been working on this for four years.
0:14:19 > 0:14:23We've got four principal actors, two male, two female.
0:14:23 > 0:14:25So we're looking for four gorgeous bouquets,
0:14:25 > 0:14:29and some differentiation you'd like between the colours for both.
0:14:29 > 0:14:30Absolutely.
0:14:30 > 0:14:31PHONE RINGS
0:14:31 > 0:14:33'After the opening night.'
0:14:33 > 0:14:36Guys, how does this sound?
0:14:36 > 0:14:40Three lilies, four carnations, five stocks and two gyp.
0:14:40 > 0:14:45So £40 for all four bouquets.
0:14:45 > 0:14:48- That's our cost.- That's our cost, and if we're doubling that...
0:14:48 > 0:14:52- So we're going to charge them at 80. - 80 for the bouquets, yeah?
0:14:52 > 0:14:54- Yes.- Yeah.- OK.
0:14:54 > 0:14:56OK. Let's go.
0:14:58 > 0:15:02Basically it's £100 for the four bouquets.
0:15:02 > 0:15:06And as a producer, I've always got to ask, is that your final price?
0:15:06 > 0:15:11- Yes. The £100 is our official offer. - That would secure it.
0:15:11 > 0:15:14'Zara and Lewis are playing quite a dangerous game.
0:15:14 > 0:15:17'They were clearly told to ask for 80, she went in at 100.'
0:15:17 > 0:15:20Quite risky to ignore the project manager
0:15:20 > 0:15:22and ask for a lot more than that.
0:15:22 > 0:15:24I think it seemed to go quite well.
0:15:24 > 0:15:27I think we should have just gone for the £80, that way we left them
0:15:27 > 0:15:29with the cheapest price possible.
0:15:29 > 0:15:31But what if they would have wanted to negotiate down?
0:15:31 > 0:15:34Hannah is the project manager and she told us to go with 80,
0:15:34 > 0:15:35and we went with 100.
0:15:35 > 0:15:39No, 80 was the minimum. 100 was pretty sound.
0:15:40 > 0:15:451pm. Heading for theatreland, Harry H and James.
0:15:45 > 0:15:48So what are we going to do, just wing it again?
0:15:48 > 0:15:50I'm going to have to, I'm afraid.
0:15:50 > 0:15:54Same brief, different pitch.
0:15:54 > 0:15:58We've actually just brought in a fantastic new kind of,
0:15:58 > 0:16:01they're heliconia, aren't they, I think?
0:16:01 > 0:16:03And they're these huge exotic plants
0:16:03 > 0:16:06that kind of hang over and they look really kind of cool.
0:16:06 > 0:16:09They're kind of a dark, dark black and a dark red.
0:16:09 > 0:16:12I don't want something out of The Day Of The Triffids.
0:16:12 > 0:16:17With that we've got some black kind of wrapping up paper
0:16:17 > 0:16:20that's kind of really shiny and will catch the light a lot.
0:16:20 > 0:16:27Erm, some, some colourful roses for the girls, some red roses
0:16:27 > 0:16:30and some bear, some straight, thin beargrass shoots coming up.
0:16:30 > 0:16:32This'll work really well with the production,
0:16:32 > 0:16:37and the figure that we've come to will be £35 per bouquet.
0:16:37 > 0:16:40- Thank you very much, we'll come back to you.- Thanks very much.- Thank you.
0:16:40 > 0:16:47- Guys, guys, guys.- I don't understand this phone thing.- Just keep calm.
0:16:47 > 0:16:49At the hotel, briefed by the client,
0:16:49 > 0:16:52all Zara and Lewis need are the numbers.
0:16:52 > 0:16:54Guys, guys, have you considered...
0:16:54 > 0:16:56SHE IS INTERRUPTED BY PHONE Please listen.
0:16:56 > 0:17:01- Guys, we just need a price off you now.- We're just doing that now.
0:17:01 > 0:17:02We'll just be a minute, Zara.
0:17:04 > 0:17:09We're looking at a total cost price of £73.65.
0:17:09 > 0:17:11And what is the cost price for them?
0:17:11 > 0:17:16- OK, so the price we've given you is £165.- 20 roses. OK.
0:17:16 > 0:17:21- We need to hurry up.- I think we just go in with 200. That's OK.
0:17:21 > 0:17:24- Hello, ladies. - Really sorry about that.
0:17:24 > 0:17:27- Sorry, thank you for your patience. - No problem.
0:17:27 > 0:17:29For the fireplace in the centre,
0:17:29 > 0:17:34what we will have are three roses, five of the chrinseatheans...
0:17:34 > 0:17:38- I can't say it, can I? - What's the price on that?
0:17:38 > 0:17:42- Our price on this is at £200. - Great, all right.
0:17:42 > 0:17:46- So we'll let you know.- Thank you for your time. Lovely to meet you.
0:17:46 > 0:17:48PHONE RINGS
0:17:48 > 0:17:51- I'll just speak to them a sec.- Hi, guys, Harry speaking.
0:17:51 > 0:17:55Just to let you know, from the £165,
0:17:55 > 0:17:57we offered them 200 with room for negotiation.
0:17:57 > 0:18:01- No, but we can't negotiate, Zara. - Harry, Harry just listen.
0:18:01 > 0:18:02We can negotiate.
0:18:02 > 0:18:05Zara, they get two offers on the table,
0:18:05 > 0:18:08and then they pick the cheapest one. It's not a negotiation.
0:18:08 > 0:18:14We adapt to what we got back, and obviously now we'll change it.
0:18:14 > 0:18:17OK, we'll call you back. Bye, bye.
0:18:17 > 0:18:20Harry does my head in, the way he doesn't shut up.
0:18:20 > 0:18:24Seriously, you're like talking, and he's like "No, Zara, no,
0:18:24 > 0:18:27"Zara, I think we should go with this. It's so annoying."
0:18:27 > 0:18:29PHONE RINGS
0:18:29 > 0:18:344pm. A call from the hotel.
0:18:34 > 0:18:38- We would like to go ahead with your proposal.- Oh, fantastic.
0:18:38 > 0:18:41- Thank you very much.- I'll see you tomorrow, then.- See you tomorrow.
0:18:41 > 0:18:44- Look forward to it. Thank you, bye.- OK, thank you. Bye.
0:18:44 > 0:18:48- Now let's make it... Is that hung up? Is that hung up?- That's hung up.
0:18:48 > 0:18:50Now let's make it out of cheap shite.
0:18:50 > 0:18:52HARRY LAUGHS
0:18:52 > 0:18:53Cheap and cheerful.
0:18:54 > 0:18:57Don't worry about not getting the first one, no use dwelling on it now.
0:18:57 > 0:18:59The final pitch.
0:18:59 > 0:19:00Just stay focused, OK.
0:19:00 > 0:19:04We get feedback, we adapt, we change, we improve, and that's what we doing.
0:19:05 > 0:19:06An exclusive hair salon.
0:19:06 > 0:19:09- Hello.- How you doing? I'm Stephen, general manager.- Lovely to meet you.
0:19:09 > 0:19:12- Zara.- Hi, nice to meet you, I'm Lewis.- OK, this is Daniel.
0:19:12 > 0:19:15- Daniel, lovely to meet you. - Hi, Daniel, very nice to meet you.
0:19:15 > 0:19:18The job - four window displays.
0:19:18 > 0:19:21Colour is my passion, but when it comes to flowers,
0:19:21 > 0:19:26they've got to be simple, chic and done with the utmost of taste.
0:19:26 > 0:19:31And treat these windows as your postcard to the world, really.
0:19:31 > 0:19:34It's your opportunity to show us how artistic and how clever you can be.
0:19:34 > 0:19:37Got it. We will come up with something stunning for you.
0:19:37 > 0:19:39Fantastic.
0:19:42 > 0:19:45- Zara, listen, OK? Zara, Zara. - Gbemi's going on a rant.
0:19:45 > 0:19:47No, I'm not going on a rant.
0:19:47 > 0:19:50I'm designing, you're doing maths. Keep to maths and I'll design.
0:19:50 > 0:19:52So basically I'm going to use all white.
0:19:52 > 0:19:56That's what they want, not lots of colours, it needs to be chic.
0:19:56 > 0:19:59Yeah, that's what I'm saying, but Max here doesn't want to agree.
0:19:59 > 0:20:01- Is that OK if I do it all white? - Yes, yes, that's perfect.
0:20:01 > 0:20:05Right, what we've come up with are four arrangements
0:20:05 > 0:20:08that we're going to put in glass bell jars filled with crushed ice.
0:20:08 > 0:20:12We're then including lots of plants which are focusing around white
0:20:12 > 0:20:14and greens, so we've got bamboos.
0:20:14 > 0:20:16PHONE RINGS
0:20:16 > 0:20:19Sorry, could you turn that on silent, please, Lewis? Thank you.
0:20:19 > 0:20:23- That's a big mistake. That's a big mistake.- Which?
0:20:23 > 0:20:28- Don't come to pitch and not turn your mobile phone off.- Sorry.
0:20:28 > 0:20:30Won't happen again, we assure you.
0:20:30 > 0:20:32Then we've got white lilies,
0:20:32 > 0:20:35but also there's a bit of an infusion with purple, like just as...
0:20:35 > 0:20:37PHONE RINGS
0:20:37 > 0:20:38Can you turn it on silent?
0:20:38 > 0:20:42I don't know how to work the phone, I don't know how to work it at all.
0:20:42 > 0:20:46- Don't worry.- Right.- I'm so sorry about this.- That's all right.
0:20:46 > 0:20:48Artistic vision is all about passion,
0:20:48 > 0:20:51and we honestly are completely passionate about creating
0:20:51 > 0:20:53the most chic design that we can for you.
0:20:53 > 0:20:57On pricing, for each of these vases, they will come to £50,
0:20:57 > 0:20:59so as a total it will come to £200.
0:20:59 > 0:21:02- Great, sounds good. - What are your thoughts on that?
0:21:02 > 0:21:03No, it sounds great.
0:21:03 > 0:21:06Apart from the phone, I think you've presented very well,
0:21:06 > 0:21:08particularly Zara.
0:21:09 > 0:21:12- That bloody phone. - Just stay professional, OK?
0:21:12 > 0:21:14Now the missed calls.
0:21:14 > 0:21:19Hi, Colin, it's Lewis and Zara from the flower shop.
0:21:19 > 0:21:20It's the theatre.
0:21:20 > 0:21:23Look, I would be absolutely delighted
0:21:23 > 0:21:26for you to make the bouquets for the first night of the musical.
0:21:26 > 0:21:29Oh, thank you so much, we're really excited about this.
0:21:29 > 0:21:33Yes, we've got one! Right, we need to phone the team.
0:21:33 > 0:21:35- Phone the other team.- Right.
0:21:37 > 0:21:40On the way to their last pitch, James and Harry H.
0:21:40 > 0:21:44What's the name of this guy that we're going to the hairdressers?
0:21:44 > 0:21:47- Don't know. Daniel something, or David?- We should maybe know.
0:21:47 > 0:21:49Daniel Galvin.
0:21:49 > 0:21:52- Daniel Galvin.- "Hi, Dan. Daniel."
0:21:52 > 0:21:56- Shall I say "I'm a real fan of your work?"- Danny? No, don't say that!
0:22:01 > 0:22:04We've got this particular flower that's called a heliconia,
0:22:04 > 0:22:08and it's quite a large kind of one-metre high drooping plant
0:22:08 > 0:22:10and it's really cool and weird.
0:22:10 > 0:22:14It's something that no-one else has ever seen before, really.
0:22:14 > 0:22:17And it would almost be like a rainforest chic kind of look
0:22:17 > 0:22:20that would tie in really well with the water feature as well.
0:22:20 > 0:22:21- Rainforest chic?- Yeah.
0:22:21 > 0:22:24Did I mention that we like everything to be very delicate,
0:22:24 > 0:22:26very soft, very feminine?
0:22:26 > 0:22:28This is a real gentle giant.
0:22:28 > 0:22:31It worries me a bit when you say gentle giant.
0:22:31 > 0:22:35It's because it's quite tall, it's not a small flower.
0:22:35 > 0:22:42Guys, I think that rainforest chic doesn't quite interpret the brief.
0:22:42 > 0:22:44Thanks for your presentation, enjoyed meeting you,
0:22:44 > 0:22:46but I'm afraid it's a no today.
0:22:50 > 0:22:55Here in the land of the West End crimper,
0:22:55 > 0:23:01style and understanding of what women's hairdressers want is key.
0:23:01 > 0:23:05And that's why they should have had a girl with them.
0:23:05 > 0:23:08Hi, it's Daniel speaking.
0:23:08 > 0:23:12- Congratulations.- Thank you!
0:23:12 > 0:23:16We chose you, and thanks for the idea, you really got the message.
0:23:16 > 0:23:21Yes! Oh, my God. Right, we need to phone the other team. Oh, my God.
0:23:21 > 0:23:27- Oh, I'm so happy!- Oh, come here. That's two, that's two out of three.
0:23:28 > 0:23:296pm.
0:23:29 > 0:23:33- Are we agreed that size one is this size, yeah?- Yeah, yeah.- Harry?
0:23:33 > 0:23:38For tomorrow's stall, Hannah's team price up different-sized bunches.
0:23:38 > 0:23:42- That's cost you £2.80 to make?- Yeah. - And that's a medium size.
0:23:42 > 0:23:44That means we can sell them at £5, £10, £20.
0:23:44 > 0:23:46I think that's too high.
0:23:46 > 0:23:48I think that our first should start from £3,
0:23:48 > 0:23:51then £5, then £10.
0:23:51 > 0:23:54I think it's too cheap.
0:23:54 > 0:23:57'You know, florists sometimes triple the prices.
0:23:57 > 0:23:59'At the end of the day, we're doubling our prices,'
0:23:59 > 0:24:01and this will transpire in the boardroom.
0:24:22 > 0:24:239am.
0:24:25 > 0:24:30Today the teams have nine hours to get orders to yesterday's clients
0:24:30 > 0:24:32and sell flowers to the public.
0:24:33 > 0:24:36- So what are the prices we've got? - £3, £5 and £10.
0:24:36 > 0:24:39- And that covers our cost of making them.- That's double, yeah.
0:24:39 > 0:24:41That's double the cost price for each.
0:24:42 > 0:24:46- Do you think these are high enough? - I think they're high enough.
0:24:50 > 0:24:53Setting up shop in west London...
0:24:53 > 0:24:56Basically we need to sort out pricing for the flowers.
0:24:54 > 0:24:56..Lizzie's team.
0:24:56 > 0:24:57I have a formula.
0:24:57 > 0:24:59Market research shows us
0:24:59 > 0:25:03that florists can double or triple what their cost is.
0:25:03 > 0:25:06I'm thinking we want to make as much profit as possible,
0:25:06 > 0:25:08so why don't we double our costs?
0:25:08 > 0:25:10- I think they should be tripled. - Tripled?
0:25:10 > 0:25:13Let's triple it, and if it's not working, bring it down.
0:25:13 > 0:25:18- Yeah.- Yeah, I like that idea. So, Hayley, we'll triple it.- Yes, OK.
0:25:18 > 0:25:20So, James, what you fancy?
0:25:20 > 0:25:24I think this sunflower would really complement you.
0:25:24 > 0:25:26I think I'll pass on that!
0:25:29 > 0:25:33Across town in east London, Spitalfields Market.
0:25:33 > 0:25:36Getting organised, Hannah's team.
0:25:36 > 0:25:39- That's a small one, it's selling at £3.- Small bouquet?- Yeah.
0:25:39 > 0:25:42- The medium at six and the large one at ten.- Oh, I see.
0:25:42 > 0:25:45With the stall flowers priced...
0:25:45 > 0:25:48Harry, make sure you get all the prices changed.
0:25:48 > 0:25:51..the two corporate orders need to go.
0:25:51 > 0:25:55Guys, for five minutes, everyone needs to help Gbemi.
0:25:55 > 0:25:59Cos we have one more bouquet to make and we have five minutes to make it.
0:25:59 > 0:26:02- You're taking all our bunches, you know.- These aren't bunches.
0:26:02 > 0:26:05- They're bouquets. - Yeah, for the theatre.- Oh, OK.
0:26:05 > 0:26:07This is exactly what we've offered them,
0:26:07 > 0:26:09something chic, stylish.
0:26:09 > 0:26:12How are we going for time? OK.
0:26:12 > 0:26:16- Why don't we put all the flowers in this one?- No, we need to hold those.
0:26:16 > 0:26:18Zara said we're holding these.
0:26:18 > 0:26:19No, no, come here.
0:26:21 > 0:26:24- OK, I'll take that, Lewis. Thanks. - Two hands, first class.
0:26:24 > 0:26:27In you go, then. You can't lean them on anything.
0:26:27 > 0:26:30Watch you don't snap them. Go, go, go!
0:26:33 > 0:26:36Are you too stressed to make small talk?
0:26:36 > 0:26:39Yeah, I just want to get to this appointment.
0:26:42 > 0:26:43In west London...
0:26:43 > 0:26:45It looks crap, being honest.
0:26:45 > 0:26:47..Lizzie's team assemble their only order.
0:26:47 > 0:26:49To me, that doesn't look good.
0:26:49 > 0:26:52For the hotel, five table arrangements...
0:26:52 > 0:26:54We need red, we need red in there.
0:26:54 > 0:26:57I think something more dramatic through the middle.
0:26:57 > 0:26:59..and a mantelpiece display.
0:26:59 > 0:27:02- That's the mantelpiece display? - I haven't finished yet!
0:27:02 > 0:27:04They didn't specify what they wanted,
0:27:04 > 0:27:06it just had to be red and white,
0:27:06 > 0:27:09and I'm trying to use the cheapest red and white plants we have.
0:27:09 > 0:27:10Good-oh.
0:27:12 > 0:27:14Midday.
0:27:14 > 0:27:17Flowers for the curtain call.
0:27:17 > 0:27:20Remember, we made these for £40, our minimum profit margin is £80.
0:27:20 > 0:27:23If we're going to negotiate, no lower than 80. Gentleman.
0:27:23 > 0:27:25These are your ladies' bouquets with the pink lilies,
0:27:25 > 0:27:28and your male bouquets with the white lilies.
0:27:28 > 0:27:29They're beautiful.
0:27:30 > 0:27:33- Great.- Thank you very much.
0:27:35 > 0:27:39- Come here!- We got there in time! Can't stop yet, next one.
0:27:47 > 0:27:52- Done.- Yeah, very cool, guys, love the simplicity. Bang on brief.
0:27:52 > 0:27:54I think you've done a really spectacular job.
0:27:54 > 0:27:57- Thank you very much.- Thank you very much.- Daniel, an honour.- Well done.
0:27:57 > 0:28:01- Excellent, absolutely excellent. - All done. I'm so happy!
0:28:01 > 0:28:03- They seemed so genuinely pleased! - I know.
0:28:03 > 0:28:05'I take my hat off to these kids.'
0:28:05 > 0:28:07A few days ago, they knew nothing about flowers
0:28:07 > 0:28:11and now they are running a successful floristry business.
0:28:11 > 0:28:12Well done them.
0:28:14 > 0:28:19In the Victorian glamour of the five-star hotel, James and Haya.
0:28:19 > 0:28:23- Hello.- Hi. Great to see you again. - Nice to meet you.
0:28:25 > 0:28:28I thought there would be a few more flowers, actually. Erm...
0:28:34 > 0:28:37How many have we got? What, three flowers?
0:28:40 > 0:28:44You don't want to over-clutter it, cos you've got five of those.
0:28:44 > 0:28:47I don't think we've got an issue of over-cluttering here.
0:28:47 > 0:28:49I think the display there looks really good.
0:28:49 > 0:28:52It looks very good as it is.
0:28:52 > 0:28:56Erm... I tend to disagree, actually.
0:28:56 > 0:28:59I wouldn't have that mantelpiece display.
0:28:59 > 0:29:01To me, it doesn't look five-star deluxe.
0:29:01 > 0:29:04I think it looks a bit lost there, don't you?
0:29:07 > 0:29:09Maybe if we could take a little bit of money off
0:29:09 > 0:29:10for not having the mantelpiece.
0:29:12 > 0:29:18We could do, then, the whole lot instead of for 175, for 150.
0:29:18 > 0:29:21- That sound good to you? - Is that good?
0:29:25 > 0:29:28- I think they'll do. - And we'll put lots of nightlights.
0:29:28 > 0:29:32I'll speak to housekeeping to see if we can get something brought in for the mantelpiece.
0:29:37 > 0:29:40- Back at their stall...- Madam, would you like any flowers today?
0:29:40 > 0:29:43Any flowers today, sir? I saw your second look!
0:29:43 > 0:29:46The bamboo is only £1 each.
0:29:46 > 0:29:48..business is brisk.
0:29:48 > 0:29:53Thank you very much, mate. Beautiful flowers. Thank you very much.
0:29:53 > 0:29:55That's the last of the bamboo.
0:29:55 > 0:30:00- Have a rose for two quid.- On him. - It's almost free already.
0:30:00 > 0:30:03- Thank you very much, sir. - Flowers for sale...
0:30:03 > 0:30:06I can't believe I just spent five minutes for two quid.
0:30:06 > 0:30:09So far, we're tripling all our costs
0:30:09 > 0:30:12to try and maximise as much profit as possible.
0:30:12 > 0:30:14I'll give it to you for a fiver.
0:30:14 > 0:30:18And we've got a good area, so profits I think will be maximised.
0:30:18 > 0:30:20And that's £5, please.
0:30:20 > 0:30:23There you are, there's your bow. Thank you very much, thank you.
0:30:23 > 0:30:27Only £15, yeah. Hope you enjoy them. Have a great birthday.
0:30:27 > 0:30:29Cheers. Happy birthday...
0:30:29 > 0:30:30Brilliant!
0:30:34 > 0:30:36In Spitalfields...
0:30:36 > 0:30:38Madam, may I interest you in a single rose for a pound?
0:30:38 > 0:30:42..Hannah's team is busy selling £3, £6 and £10 bouquets.
0:30:42 > 0:30:46- Two for £10, yeah? - Thank you very much.
0:30:46 > 0:30:48We can do special deals if you'd like more.
0:30:48 > 0:30:52We've got bouquets already made, we've got the petite, the standard and the supreme.
0:30:52 > 0:30:55Can I interest you in any flowers today, sir?
0:30:55 > 0:30:58Hannah's driving us to sort of sell us much as we can,
0:30:58 > 0:30:59which is fair enough.
0:30:59 > 0:31:03- Madam - £5 for a bouquet of roses? - Thank you, have a nice day, sir.
0:31:03 > 0:31:06Thank you.
0:31:06 > 0:31:10For London prices, that's very cheap. You've got three roses in there.
0:31:10 > 0:31:12So... Yeah, so I think it's cheap!
0:31:12 > 0:31:16Carting off their more exotic blooms,
0:31:16 > 0:31:18Harry M and Gbemi target local businesses.
0:31:19 > 0:31:22- Gbemi...!- Why are you saying my name, I'm holding it for you!
0:31:22 > 0:31:27- Yeah, so hold...- How am I meant to hold this whole thing by myself? What the hell?
0:31:27 > 0:31:31- Don't suppose you'd be interested in buying a bouquet of flowers? - Not at the moment.
0:31:33 > 0:31:35Thank you so much, here you go. Enjoy your flowers.
0:31:37 > 0:31:39OK, let's go for that one.
0:31:39 > 0:31:41Thank you, enjoy your flowers.
0:31:41 > 0:31:43What are these called again? Heliconia?
0:31:43 > 0:31:48- What...?- Cos I'm going to try and sell them this.
0:31:48 > 0:31:50The furry heliconia, if somebody does like it
0:31:50 > 0:31:54I can charge a high price and really get in the money I want.
0:31:54 > 0:31:56- What is this?- It's called heliconia.
0:31:56 > 0:32:00- Eurgh!- It looks like an animal, doesn't it?!- I know.
0:32:00 > 0:32:03We could sell you all of this, including the vase, for £125.
0:32:03 > 0:32:06- What?! You having a laugh? - That didn't impress me at all.
0:32:06 > 0:32:11Nobody's taking it so far, everyone's referring it to dead animals,
0:32:11 > 0:32:15but hopefully I can find the one buyer who sees its unique charm.
0:32:15 > 0:32:18Gbemi, can you hold the heliconia?
0:32:18 > 0:32:22- What's that in there, hanging down?- That is the heliconia.
0:32:22 > 0:32:25- Wow.- Don't suppose you'd be interested in one of those?
0:32:25 > 0:32:28Too big, I think!
0:32:31 > 0:32:33Rush hour. West London.
0:32:33 > 0:32:36I see you smiling - come and buy some...
0:32:36 > 0:32:39- Yes, they're completely real...- Half price flowers, come and have a look!
0:32:39 > 0:32:42Roses are red, violets are blue, come and have a look,
0:32:42 > 0:32:44we'll do a good deal for you.
0:32:44 > 0:32:46That's going to be £7, sir.
0:32:46 > 0:32:49Half price flowers, half price flowers...
0:32:49 > 0:32:51Thank you so much.
0:32:51 > 0:32:55'I really hope that we do enough so I'm not back in the boardroom.'
0:32:55 > 0:32:58If I go back there again, I'm going to have a bloody breakdown.
0:32:58 > 0:33:02Thank you very much. Bye-bye, guys.
0:33:02 > 0:33:05£5 for this? Does that look good to you? Enjoy...
0:33:05 > 0:33:08Hello - half price flowers for the next five minutes?
0:33:08 > 0:33:13We've only got a few minutes left - half price flowers...
0:33:13 > 0:33:15I think I'm going to faint.
0:33:17 > 0:33:18Ten minutes to go.
0:33:20 > 0:33:23Last chance for Harry M's heliconias.
0:33:23 > 0:33:25- GBEMI:- Careful with the lights.
0:33:26 > 0:33:29- I don't really like them. - What about some bouquets?
0:33:29 > 0:33:32That would be nice. I will say three, maybe?
0:33:32 > 0:33:36At the end of the bar there, it really would look phenomenal.
0:33:36 > 0:33:39- Shall we look at it? - Yeah, let's have a look.
0:33:39 > 0:33:41It looks fantastic. You can feel it,
0:33:41 > 0:33:44it's soft, the texture, it's really unique.
0:33:44 > 0:33:46It blends effortlessly.
0:33:49 > 0:33:52- And look at all these customers. - I would eat more often if you had...
0:33:52 > 0:33:55She would eat more often here!
0:33:55 > 0:33:58It stands out. It's lovely. I think they're gorgeous.
0:33:58 > 0:34:01You've heard it from your customers themselves.
0:34:01 > 0:34:04- Shall we shake hands now? - Right, let's do the deal.- Excellent.
0:34:04 > 0:34:06£150... Excellent.
0:34:06 > 0:34:10Pleasure doing business with you. Thank you.
0:34:11 > 0:34:16Hannah... I have some amazing news.
0:34:16 > 0:34:18I just sold the really ugly plant for £150.
0:34:18 > 0:34:21- Shut up...- Aaagh! Well done.
0:34:21 > 0:34:25It only cost us £48.
0:34:25 > 0:34:27Brilliant - oh, well done.
0:34:27 > 0:34:30Good job.
0:34:31 > 0:34:34- I can hardly speak. - You like you've shifted loads.
0:34:34 > 0:34:35Yeah - Flower power!
0:34:37 > 0:34:39Roses are red, violets are blue...
0:34:39 > 0:34:42come and take a look, I'll do a good deal for you.
0:35:11 > 0:35:15RECEPTIONIST: You can go through to the boardroom now.
0:35:35 > 0:35:37- Morning. - ALL: Good morning, Lord Sugar.
0:35:40 > 0:35:43Right, well. This task was all about selling flowers,
0:35:43 > 0:35:47but not just selling them in isolation, but by adding
0:35:47 > 0:35:51some value to them and putting them in forms of presentation.
0:35:51 > 0:35:54Arrangements, bouquets...
0:35:54 > 0:35:57- Or as I heard Lewis call them...? - Banquets.
0:35:57 > 0:36:04Banquets. And the idea was that you would sell them, and make a profit.
0:36:04 > 0:36:06It was all about profit. OK?
0:36:06 > 0:36:09Now, I appointed Hannah as project manager for Atomic.
0:36:09 > 0:36:14- Good team leader? - Excellent team leader.
0:36:14 > 0:36:17Tell me how the teams split up. How did you do?
0:36:17 > 0:36:21Harry, myself and Gbemi stayed and learned how to flower-arrange.
0:36:21 > 0:36:26Zara had a strong preference to pitch, and Lewis came across as very enthusiastic.
0:36:26 > 0:36:31Now, when you get to the hotel, what did they want?
0:36:31 > 0:36:36They wanted something for a ruby wedding anniversary, so lots of red roses...
0:36:36 > 0:36:38but after we gave them a quote we later heard
0:36:38 > 0:36:41- that they hadn't decided to take us up on the offer.- Why not?
0:36:41 > 0:36:45- Do we know why they lost it, Karren?- Too high. It was down to price.
0:36:45 > 0:36:49- The price was too high.- Well, Hannah told you to go in at £165,
0:36:49 > 0:36:52but you put the quote in at £200.
0:36:52 > 0:36:54Cos you'd won the deal for the hairdressers.
0:36:54 > 0:36:57- And for the theatre. - And for the theatre. Yeah.
0:36:57 > 0:37:00And what was the theme that you sold to the hairdresser?
0:37:00 > 0:37:03It was something incredibly modern, very tasteful, refined.
0:37:03 > 0:37:06- Nothing fancy. - So they liked it, then?
0:37:06 > 0:37:10- They liked it a lot.- Now, what was your strategy on the stall?
0:37:10 > 0:37:14We had a small bouquet for £3, a standard size for £6,
0:37:14 > 0:37:16and a supreme for £10.
0:37:16 > 0:37:19So you came out with a pricing policy, did you?
0:37:19 > 0:37:22The lady basically said to us you either double or triple it.
0:37:22 > 0:37:25- Double or triple your cost price. - That's correct.
0:37:25 > 0:37:28- What did you do? - We doubled.- We doubled.
0:37:28 > 0:37:30And then Harry and Gbemi
0:37:30 > 0:37:33went off to try and drum up some more corporate business, right?
0:37:33 > 0:37:35Later on in the day, yeah.
0:37:35 > 0:37:37I had a massive success. I found this one business
0:37:37 > 0:37:40who bought these really sort of higher-end plants,
0:37:40 > 0:37:43and I sold them six for £150.
0:37:43 > 0:37:47Gbemi did contribute to that as well, though, it was a joint sale.
0:37:47 > 0:37:49GBEMI: Yeah, more or less.
0:37:49 > 0:37:53OK. Now, Kinetic -
0:37:53 > 0:37:56Lizzie, the boys went off to do the pitching, yeah?
0:37:56 > 0:38:00It seemed the boys were very against the idea of staying back.
0:38:00 > 0:38:03My reasoning was simply the numbers.
0:38:03 > 0:38:06I myself am not very good with numbers,
0:38:06 > 0:38:08and I'll be the first to say that.
0:38:08 > 0:38:13I thought you was the joint number one in Ireland on economics?
0:38:13 > 0:38:16There's not a lot of numbers in economics...
0:38:16 > 0:38:21Not a lot of numbers in economics(?) You don't mean that, James, surely.
0:38:21 > 0:38:25We're not talking quantum physics here, we're talking, you know...
0:38:25 > 0:38:29"This rose cost 40p -
0:38:29 > 0:38:34"and if I take ten roses, that's £4."
0:38:34 > 0:38:37We're not getting awarded A-star A-levels for that.
0:38:37 > 0:38:40What's the big deal on the numbers? Every single one of you here
0:38:40 > 0:38:44- should be capable of doing those numbers, no?- Absolutely.
0:38:44 > 0:38:48You two went off to the hotel.
0:38:48 > 0:38:51- You won that pitch. What was the price?- £175.
0:38:51 > 0:38:53How much did you get?
0:38:53 > 0:38:56We got £150, because whenever we took the flowers to the hotel
0:38:56 > 0:39:00they were unhappy with the medium-size display...
0:39:00 > 0:39:03So when you delivered them, they didn't like them.
0:39:03 > 0:39:09The flower arrangements for the mantelpiece were the sort you'd expect to find in a jam jar.
0:39:09 > 0:39:10Not in a five-star hotel.
0:39:10 > 0:39:15- The hairdressers, you lost. What was your proposal?- I don't think the hairdressers got us at all,
0:39:15 > 0:39:19I think the idea of what James called "rainforest chic" was just...
0:39:19 > 0:39:24- What?- ..was just humiliating. - What is rainforest chic?!
0:39:24 > 0:39:29It was quick thinking. I accept that that was completely the wrong thing to say.
0:39:29 > 0:39:33They asked where the flower was from, and I didn't know that so I said it was from the rainforest.
0:39:33 > 0:39:37Moving on... Where did you pick up your pricing structure from?
0:39:37 > 0:39:40- We were tripling the price. - Tripling the price?
0:39:40 > 0:39:43- Yeah, we tripled it. - That was my idea. And at first...
0:39:43 > 0:39:48- Whose idea was it?- It WAS my idea. If we doubled it, I thought "That was quite cheap",
0:39:48 > 0:39:51- and I then pushed... - NICK: Hayley is right.
0:39:51 > 0:39:56Good. You know what, I think we need to get down to
0:39:56 > 0:39:58what we did as far as sales are concerned.
0:39:58 > 0:40:00Karren, can you read them out to me, please?
0:40:00 > 0:40:06Well, Team Atomic - total sales £858.25,
0:40:06 > 0:40:09total costs £407.29,
0:40:09 > 0:40:13so total profit £450.96.
0:40:13 > 0:40:17Nick, same thing for your team.
0:40:17 > 0:40:20Sales total £912.10,
0:40:20 > 0:40:23total costs £448.58,
0:40:23 > 0:40:27delivering a profit of £463.52.
0:40:27 > 0:40:30£12 difference, I make that.
0:40:33 > 0:40:36Was all you mathematicians able to work that out very quickly on the fly?
0:40:36 > 0:40:42You've won this thing by £12.56, to be precise.
0:40:43 > 0:40:49I think that the reasoning for this is that the triple margin initially
0:40:49 > 0:40:54won the day, because this was all about profit.
0:40:54 > 0:40:56So very well done.
0:40:57 > 0:41:00I'm arranging a treat for you - you're going to go to
0:41:00 > 0:41:04a very famous place in Piccadilly called Fortnum and Mason,
0:41:04 > 0:41:08and they're going to give you a special luxury three-course dinner
0:41:08 > 0:41:11with all of the courses having chocolate in it.
0:41:11 > 0:41:16So I hope you enjoy yourself there, and I'll see you all on the next task.
0:41:16 > 0:41:17ALL: Thank you, Lord Sugar.
0:41:29 > 0:41:34I heard that you did some quite good things - some creativity there...
0:41:34 > 0:41:37but you didn't make enough money.
0:41:37 > 0:41:40So, go off and have a chat amongst yourselves.
0:41:42 > 0:41:45(I can never get out of that boardroom...)
0:41:50 > 0:41:54Well done. We had our quarrels, but at the end of the day, we won.
0:41:54 > 0:41:56- So, cheers to us! ALL:- Cheers!
0:42:00 > 0:42:04Scallops, and white chocolate sauce. Free range duck breast...
0:42:04 > 0:42:06with a dark chocolate sauce.
0:42:06 > 0:42:10- I thought that he was going to fire me and Harry. In a double firing. - We were gone...
0:42:10 > 0:42:14- Whoa, look at that!- Chocolate sundae.
0:42:14 > 0:42:18These flowers are quite rainforest chic, aren't they(?)
0:42:18 > 0:42:20What the hell was I thinking?!
0:42:36 > 0:42:38I feel absolutely cheated.
0:42:38 > 0:42:41£12, literally. 12 bloody pound.
0:42:41 > 0:42:43If we were to set our prices at triple,
0:42:43 > 0:42:46we would definitely have got more money than the other team.
0:42:46 > 0:42:47We worked as a team.
0:42:47 > 0:42:50We win as a team, we lose as a team - this time, we lost as a team.
0:42:50 > 0:42:52Hannah as project manager was quite good -
0:42:52 > 0:42:55however, I don't feel that she really led us.
0:42:55 > 0:42:59She worked well WITH us, rather than leading us and being decisive.
0:42:59 > 0:43:02It's just... C'est la vie. It's the way things happen.
0:43:02 > 0:43:05'I think you have to look at who's contributed least.'
0:43:05 > 0:43:09And in that way, I think maybe Lewis or Harry M.
0:43:09 > 0:43:11It's not all about sales figures.
0:43:11 > 0:43:14You sold £150 in the last half an hour,
0:43:14 > 0:43:16but what did you sell in the whole of that day?
0:43:16 > 0:43:19- So are you trying to pin this on me?- No.
0:43:19 > 0:43:21'I don't know who's to blame -'
0:43:21 > 0:43:23maybe we're all responsible and we just can't say.
0:43:24 > 0:43:29We did lose, so we're going to have to find out why we lost,
0:43:29 > 0:43:33and then two of you'll be coming back into the boardroom with me.
0:43:53 > 0:43:56- Can you send the candidates in, please?- 'Yes, Lord Sugar.'
0:43:56 > 0:43:59You can go through to the boardroom now.
0:44:20 > 0:44:24Well, Hannah, here's the fact.
0:44:24 > 0:44:30Right, you lost by £12 gross margin of profit, right.
0:44:30 > 0:44:35Simple fact is that, if you had won the hotel deal,
0:44:35 > 0:44:38you would've won, right?
0:44:38 > 0:44:41Why did you lose the hotel, do you think?
0:44:41 > 0:44:45Because we went in too high and I did appoint Zara
0:44:45 > 0:44:49as the sub team leader, when we were all together,
0:44:49 > 0:44:53and we did agree on £165, which then got raised to 200.
0:44:53 > 0:44:58- Yes, but we did that with all of the three pitches.- We did say to you, "Go with the price that we've said."
0:44:58 > 0:45:01I needed to pitch it higher than 165, because,
0:45:01 > 0:45:04if it needed to be lowered, we needed to still make good profit.
0:45:04 > 0:45:10Do we think that the loss of the hotel deal
0:45:10 > 0:45:14is the real failure for the whole loss of the whole task
0:45:14 > 0:45:18- or what?- It definitely was a contributing factor.- Yeah.
0:45:18 > 0:45:21Lewis, I heard that, particularly in the pitch,
0:45:21 > 0:45:26- it was really Zara that was doing all the talking...- Correct. - ..and you were flapping around.
0:45:26 > 0:45:31Someone said to me, "Never mind selling flowers, you couldn't sell flowers on Mother's Day."
0:45:31 > 0:45:33Well, to be honest, Lord Sugar, from last week,
0:45:33 > 0:45:36I didn't want to come across as overpowering and as a...
0:45:36 > 0:45:40glory hunter, as Karren said, so I wanted to give somebody else
0:45:40 > 0:45:42an opportunity with the pitches. However...
0:45:42 > 0:45:46Mobile phone going off twice during the pitches when you're told to turn it off?
0:45:46 > 0:45:50- I didn't know how to work it... - A young man doesn't know how to work a phone? That's a new one!
0:45:50 > 0:45:55I do feel Lewis did a good job, cos he did draw in a lot of customers.
0:45:55 > 0:45:59OK. But anyway, look, the thing is, if I've understood it correctly,
0:45:59 > 0:46:03on the stall, you had some pre-arranged propositions.
0:46:03 > 0:46:07- Yeah, they were £3, £6 and £10.- OK.
0:46:07 > 0:46:09I suggested to Gbemi when she was devising the bouquets,
0:46:09 > 0:46:12and again to Hannah before we actually got to the market,
0:46:12 > 0:46:16we should sell at £5, £10 and £20 and then we can always lower them.
0:46:16 > 0:46:20Where did you get your £5, £10 and £20 from?
0:46:20 > 0:46:22I just thought they were fairly reasonable prices.
0:46:22 > 0:46:26I didn't think people would buy anything for £5 when they don't know who we are.
0:46:26 > 0:46:31I mean, Harry, to be fair, you came up with £5, £10 and £20,
0:46:31 > 0:46:34you was on the right tracks. In the meantime,
0:46:34 > 0:46:37when Gbemi joined you on the mobile team, what did you do?
0:46:37 > 0:46:42- We went round businesses and sold them bouquets, generally spending about £10.- £10, not 3.
0:46:42 > 0:46:43They were a joint effort.
0:46:43 > 0:46:47- Gbemi would make them, I'd do the selling and....- Not really.
0:46:47 > 0:46:50- Hmm?- You're making it sound as if I stood outside like...
0:46:50 > 0:46:55- There was some crossover in the initial sale.- You made it clear you thought the sales were yours
0:46:55 > 0:46:59- rather than Gbemi's.- No, I said the last sale, the major sale, was mine.
0:46:59 > 0:47:02When it came to the last sale, he decided to say,
0:47:02 > 0:47:04"Yeah, I made that £150 sale all by myself."
0:47:04 > 0:47:07I really pushed and pushed and, when we closed the deal,
0:47:07 > 0:47:11you were outside. That was a massive sale and I had to take credit for it.
0:47:11 > 0:47:15- But that's just half of the sales we did of the shops.- Whoa, whoa...!
0:47:15 > 0:47:18- OK.- Who's responsible for the failure of this task, then?
0:47:18 > 0:47:21- There's five of you here, one of you's going.- Zara.
0:47:21 > 0:47:24- I'll listen to anyone.- Zara? - Yeah.- I don't think that is fair.
0:47:24 > 0:47:27He's asked my opinion and I told him that I think it's you.
0:47:27 > 0:47:30- I'll pick up on something. - I'll justify that. He asked me
0:47:30 > 0:47:34and I'm giving my response, please let me give my opinion.
0:47:34 > 0:47:37I think Zara is responsible, because I gave you the £165,
0:47:37 > 0:47:42which was lower than the other team of £175, which was then accepted.
0:47:42 > 0:47:45Who's responsible for the failure of the task, then?
0:47:45 > 0:47:48The person who decided pricing on the bouquets, cos they were too low.
0:47:48 > 0:47:52And, Lewis, who would you say is responsible for the failure of this task?
0:47:52 > 0:47:56It's hard to say. Do I actually have to say what two people?
0:47:56 > 0:48:00You were here, it's not as if you were sitting at home somewhere.
0:48:00 > 0:48:03Probably myself and Zara, but I think I did try my best
0:48:03 > 0:48:06the second day and tried to up my game a lot.
0:48:06 > 0:48:10All right, listen, I think we've heard enough stuff here.
0:48:10 > 0:48:14Um, Hannah, which two people are you bringing back?
0:48:14 > 0:48:18Lord Sugar, I'd like to bring back Zara and Harry.
0:48:18 > 0:48:23- Right, OK.- Hannah, just to clarify, me and Zara brought in the lion's share of profit.
0:48:23 > 0:48:28- Whoa, whoa, whoa...- Lord Sugar, I'd like to bring in Zara and Harry.
0:48:28 > 0:48:33All right, um, Lewis and Gbemi, go back to the house.
0:48:33 > 0:48:35- Thank you, Lord Sugar. - Thank you, Lord Sugar.
0:48:35 > 0:48:38- Don't thank me, thank her. - Thanks, Hannah.- Yeah.
0:48:38 > 0:48:41They did a good job.
0:48:49 > 0:48:54OK, well, look, um, step outside and I'm going to have a chat
0:48:54 > 0:48:57and we'll come back in here
0:48:57 > 0:49:00and then we'll decide which one of you is going, yeah? OK?
0:49:00 > 0:49:03ALL: Thank you, Lord Sugar.
0:49:09 > 0:49:13Well, I gave them the opportunity, the whole team, about Hannah.
0:49:13 > 0:49:16- They all said she was very good. - KARREN:- Hmm.
0:49:16 > 0:49:19- Harry M, it's all about Harry. - So he's a glory hunter?
0:49:19 > 0:49:23There's a lot of negativity towards him from other members in the team.
0:49:23 > 0:49:27It was there last week, it's there this week. He really has to sort this out.
0:49:27 > 0:49:30The thing I'd like to get to the bottom of is,
0:49:30 > 0:49:33why did Zara go in and ask for £200?
0:49:33 > 0:49:36Why did she go against the project manager?
0:49:39 > 0:49:42- 'Hello?'- Yes, could you send the three of them in, please?
0:49:42 > 0:49:45- 'Yes, Lord Sugar.'- Thank you.
0:49:45 > 0:49:47You can go through now.
0:50:02 > 0:50:08Well, um, Hannah, um.... I want to know why you've brought these two in, simple as that.
0:50:08 > 0:50:10OK, the reason I brought Zara in is
0:50:10 > 0:50:14I felt, as a project manager, I should've been listened to.
0:50:14 > 0:50:18Harry, however, I think, you're not a team player
0:50:18 > 0:50:21and that comes across when you're selling sometimes.
0:50:21 > 0:50:24Lord Sugar, may I respond to these comments?
0:50:24 > 0:50:28Hannah, I'll tell you where we lost. We lost on pricing.
0:50:28 > 0:50:32- Had we raised the prices, we would have got that £12 no problem.- Listen.
0:50:32 > 0:50:36If you started off at £5, £10 and £20, it would've taken you
0:50:36 > 0:50:41maybe a half-an-hour to have seen it either worked or didn't work.
0:50:41 > 0:50:45But it got rejected. Now, was you part and parcel of that decision?
0:50:45 > 0:50:50Yeah, because I thought £20 was too much for the bouquet, so I put my foot down and said no.
0:50:50 > 0:50:53Do you not see that that may have been wrong?
0:50:53 > 0:50:56On reflection now in hindsight, yeah, and hindsight's fine,
0:50:56 > 0:50:59but when we were there and focussing on the selling,
0:50:59 > 0:51:02I didn't pick up that tripling would be a better thing to do.
0:51:02 > 0:51:06Zara, you were told £165
0:51:06 > 0:51:09and, um, you started off
0:51:09 > 0:51:12- at 200 with the hotel, right, OK? - That is correct.
0:51:12 > 0:51:16You were brought back here because of that one, I guess, fatal error.
0:51:16 > 0:51:19I'm going to recognise it was because of price that we lost that,
0:51:19 > 0:51:22I'm willing to accept that and acknowledge that,
0:51:22 > 0:51:25but I don't see why that justifies me being here when I brought in,
0:51:25 > 0:51:30- almost single-handedly, £300 worth of sales of our total 800.- I know...
0:51:30 > 0:51:32And I...I completely agree with that, but then,
0:51:32 > 0:51:36it's basic instruction. I told you a figure and you didn't stick to it.
0:51:36 > 0:51:40I took the 165 as the minimum profit margin.
0:51:40 > 0:51:42Let me talk about the theatre. You give me £80.
0:51:42 > 0:51:45That was again the minimum profit margin and I sold it for 100,
0:51:45 > 0:51:48so I applied the same tactic to two different clients.
0:51:48 > 0:51:51It's life that one was hit, one was miss.
0:51:51 > 0:51:55- We got one, one of them didn't work out quite as well.- Harry...
0:51:55 > 0:51:57One thing Hannah does bring up
0:51:57 > 0:52:01is that she says you're not a team player and you do recall,
0:52:01 > 0:52:05er, last week, I was a bit concerned about this.
0:52:05 > 0:52:10Lord Sugar, I do actually feel, and I think Zara will support this,
0:52:10 > 0:52:13that, Hannah, when we were on task, I got on very well within the team.
0:52:13 > 0:52:16We were having jokes, me and Zara even left a pitch arm in arm.
0:52:16 > 0:52:23Teamwork is a fundamental issue, which cannot be learned in, um, kind of one task.
0:52:23 > 0:52:27You need to recognise something. I think you don't recognise you're not a team player.
0:52:27 > 0:52:30Hannah, you can't say I didn't work in the best interests
0:52:30 > 0:52:33- of the team...- I just did! - I did that the whole day through!
0:52:33 > 0:52:37Everybody has their flaws, but that is something that is so fundamental,
0:52:37 > 0:52:42- not just in business, but in life, you can't be so self-centred... - I understand, but can you say where,
0:52:42 > 0:52:46- throughout the actual process of the task, where I did not show I was a team player?- Yeah.
0:52:46 > 0:52:49- Go on, then, let's hear.- OK!
0:52:49 > 0:52:55So yourself and Gbemi came back with, er, absolutely ecstatic,
0:52:55 > 0:52:59"Guys, guys, guys, this deal I just made," not WE made.
0:52:59 > 0:53:01Zara, when I was with you, did you feel
0:53:01 > 0:53:05that I was very me, me, me, or did you feel we worked well together?
0:53:05 > 0:53:08I actually think that what is of more importance here is
0:53:08 > 0:53:14Harry did not lose this task for us. The things we were selling were too cheap, we weren't getting profit in.
0:53:14 > 0:53:16- Yeah. I think, um, to say... - Hannah...
0:53:16 > 0:53:19- No...- Hannah, that is unfair. - If you just let me finish?
0:53:19 > 0:53:22Obviously, you can respond, cos you all need to respond, but...
0:53:22 > 0:53:25But you're saying that, but yet, you brought in the two people
0:53:25 > 0:53:29who made the most profit. If anyone missed the task was about profit,
0:53:29 > 0:53:33- surely it's you for bringing us back and laying the blame...- OK, listen.
0:53:33 > 0:53:39Zara, having listened to this tale of woe here from all three of you, who should be going home today?
0:53:39 > 0:53:43On a purely professional business sales basis, Hannah should go.
0:53:43 > 0:53:49- Harry?- I would also say Hannah, again for the pricing and I think she's brought the wrong people back.
0:53:49 > 0:53:52If it was Hannah and two others, I'd give a different answer.
0:53:52 > 0:53:55My problem is that you're all young people,
0:53:55 > 0:53:58you're all willing to learn,
0:53:58 > 0:54:01and I have to make a decision,
0:54:01 > 0:54:05which is a kind of tough decision, is to send one of you home today.
0:54:07 > 0:54:10Zara, um, I...
0:54:12 > 0:54:16..don't know what you're doing here, to be honest, I really don't,
0:54:16 > 0:54:19so, I'm telling you right now, you're staying.
0:54:19 > 0:54:25Harry... Hannah raises a very important point.
0:54:25 > 0:54:28She kind of presses the right button
0:54:28 > 0:54:31when it comes to the fact about this non-team player thing
0:54:31 > 0:54:36and so it does raise a very serious issue to me.
0:54:36 > 0:54:39Hannah, um...
0:54:39 > 0:54:44it's a toss up between you and Harry here.
0:54:46 > 0:54:51I say, as a businessman, that the three different price tiers
0:54:51 > 0:54:56of the flower arrangements for day two may have been the fatal error.
0:54:56 > 0:55:02The 5, 10 and 20 surely would have brought you through more profit.
0:55:02 > 0:55:08On reflection, Harry, I have to say, um, that, um..
0:55:08 > 0:55:10- Lord Sugar, can I just say...? - No, you can't.
0:55:10 > 0:55:13On reflection, I have to say that, um...
0:55:20 > 0:55:27..your salesmanship and your last sale has saved you and so it is
0:55:27 > 0:55:30with regret, Hannah, and possibly because you've,
0:55:30 > 0:55:35in my opinion, have brought the wrong people back, that I have to say to you that you're fired.
0:55:35 > 0:55:37- OK, thank you very much.- OK.
0:55:48 > 0:55:52Well, Hannah is a very bright young lady
0:55:52 > 0:55:56and the process is such that someone had to go today, right,
0:55:56 > 0:55:58and she went because of wrong decision-making.
0:55:58 > 0:56:03- OK, off you go back. - BOTH: Thank you, Lord Sugar.
0:56:31 > 0:56:34I'm proud that I got this far, yet a little bit disappointed
0:56:34 > 0:56:38that I didn't go further, but I know I'll walk away from this
0:56:38 > 0:56:40knowing a lot more than when I came.
0:56:40 > 0:56:45It's kind of given me a foundation to build on for the future.
0:56:54 > 0:56:57- LAUGHTER - If the question was, "Who do you want back?"
0:56:57 > 0:57:01- I would like to have Hannah... - Definitely.- Yeah.- ..and Zara back.
0:57:01 > 0:57:07- But who do I think's going? Hannah or Harry. Definitely not Zara. - I think Harry M's going.
0:57:07 > 0:57:13- Everyone wants Hannah back. - LEWIS: I'll be furious if Hannah's gone.- She's such a lovely person.
0:57:13 > 0:57:14HARRY H: Oh, my God. >
0:57:14 > 0:57:17Oh, my God.
0:57:17 > 0:57:20- Oh?!- Hey, guys. Was it hard?
0:57:20 > 0:57:23- Yes.- Oh, bloody hell. You all right?
0:57:23 > 0:57:26Oh, yeah! I wasn't sick!
0:57:26 > 0:57:30He basically said, "Hannah, on the basis that you brought the wrong two people back,
0:57:30 > 0:57:34"you're fired with regret." But on a lighter note,
0:57:34 > 0:57:38we're all through to Week Four, halfway through the process!
0:57:38 > 0:57:40- We are. - HARRY H: Yeah. >
0:57:41 > 0:57:43Where's Lewis? Is he upset?
0:57:50 > 0:57:53Now nine candidates remain.
0:57:53 > 0:57:57Lord Sugar's search for his Young Apprentice continues.
0:58:00 > 0:58:07- Next time...- Your job is to choose two products that you think will appeal to the over-50s market.
0:58:07 > 0:58:10She's sleek and sophisticated and she actually comes from Barcelona.
0:58:10 > 0:58:14- We're confident we can really sell this.- Harry's got high estimations!
0:58:14 > 0:58:19- But peddling products to pensioners proves tough.- Will you buy one?
0:58:19 > 0:58:22Wait a minute, I need a discount for senior citizen.
0:58:22 > 0:58:24It's early retirement for one.
0:58:24 > 0:58:26I wouldn't say it was a close call,
0:58:26 > 0:58:29because you got well and truly beaten. You're fired.
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0:58:39 > 0:58:42E-mail subtitling@bbc.co.uk