Afternoon Tea

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0:00:04 > 0:00:07It's an opportunity like no other.

0:00:07 > 0:00:11I don't like teacher's pets and I don't like school bullies.

0:00:11 > 0:00:15What I like is young people that have the potential

0:00:15 > 0:00:16to succeed in business.

0:00:16 > 0:00:17From all over the country,

0:00:17 > 0:00:23Britain's youngest aspiring entrepreneurs have come to London.

0:00:23 > 0:00:26Has everybody signed onto the fact that this task was about making money?

0:00:26 > 0:00:30- You're acting like an idiot! You kept shouting over him.- Guys, let it go!

0:00:30 > 0:00:33- Let it go!- Stop shouting, Amy.

0:00:33 > 0:00:38Aged 16 and 17, all have a burning passion for business.

0:00:38 > 0:00:40- Are you going to listen to me? - We're not doing this now.

0:00:40 > 0:00:43Don't dodge the question. Did you lose control of the task?

0:00:43 > 0:00:46- Listen for a second.- We did listen! - You're not listening again!

0:00:46 > 0:00:51They'll battle it out for a prize worth £25,000 -

0:00:51 > 0:00:55the ultimate kick-start to a career in business.

0:00:55 > 0:00:58Oh, I'm sweating like a pig at the butcher's!

0:00:58 > 0:01:03But to succeed, they'll have to impress the boss - Lord Sugar.

0:01:03 > 0:01:07You tried to be too clever, and I'm afraid that it's backfired.

0:01:07 > 0:01:10In charge of a vast business empire,

0:01:10 > 0:01:14Lord Sugar started his career while still at school.

0:01:16 > 0:01:19Now he's on the hunt for his next Young Apprentice.

0:01:19 > 0:01:24Bottom line is, you totally went off the rails here.

0:01:24 > 0:01:27To win, they have to work as a team...

0:01:27 > 0:01:30- No, no, no.- It's poor management. - It was bad management.

0:01:30 > 0:01:32..but shine as individuals...

0:01:32 > 0:01:35650, cash in hand now.

0:01:35 > 0:01:37SHE SHRIEKS

0:01:37 > 0:01:42..because, in the end, there can only be one Young Apprentice.

0:01:42 > 0:01:44With regret, you're fired.

0:01:44 > 0:01:45You're fired.

0:01:45 > 0:01:47You're fired.

0:01:56 > 0:01:59Previously on Young Apprentice...

0:01:59 > 0:02:01Your task today is to go out

0:02:01 > 0:02:04and procure items that are going to be used in an opera.

0:02:04 > 0:02:09Eight hours to find ten props on a list from a London opera house.

0:02:09 > 0:02:13Can-del-a-brum.

0:02:13 > 0:02:15I reckon that's a drum.

0:02:15 > 0:02:18Steven's team started pitch perfect.

0:02:18 > 0:02:20- £6. Come on. Thank you.- Thank you.

0:02:20 > 0:02:23Andrew's failed to take direction.

0:02:23 > 0:02:26- You've only found one job so far. - Yeah, and what have you found?

0:02:26 > 0:02:29- I've got a number here and I've already called him. - I have an address.

0:02:29 > 0:02:31You're so immature sometimes.

0:02:31 > 0:02:35In the boardroom, it was Andrew's team that hit the high note...

0:02:35 > 0:02:36We've won.

0:02:38 > 0:02:41..while David sang for his survival.

0:02:41 > 0:02:44Every single week, I come back and I fight, and I fight harder.

0:02:44 > 0:02:47But for Amy, it was curtains.

0:02:47 > 0:02:49Amy, you're fired.

0:02:49 > 0:02:54Now just ten remain in the battle to become the Young Apprentice.

0:03:03 > 0:03:046am.

0:03:04 > 0:03:07PHONE RINGS

0:03:15 > 0:03:17- Hello.- 'This is Lord Sugar's office.

0:03:17 > 0:03:20'He would like you to meet him at the Cutty Sark.

0:03:20 > 0:03:23- 'The cars will be leaving in 15 minutes.'- OK, thank you.

0:03:28 > 0:03:29Cutty Sark?

0:03:29 > 0:03:33- Cutty Sark? Are you sure you're pronouncing it right?- Yeah!

0:03:33 > 0:03:35- Cutty Sark?- Cutty Sark?

0:03:35 > 0:03:38What do you think it means?

0:03:38 > 0:03:42Three tasks completed, and for private tutor David,

0:03:42 > 0:03:45three times on the losing side.

0:03:45 > 0:03:50I've had a 100% track record of being in the boardroom, so...

0:03:50 > 0:03:55I would like to break that mould and this time actually go on a treat.

0:04:06 > 0:04:10This will be my fourth week, and I've won every week so far.

0:04:10 > 0:04:12- I just don't want to lose.- Yeah.

0:04:12 > 0:04:15- We just need to work together as a team.- Yes.

0:04:15 > 0:04:18- Teamwork will make us win.- Yeah.

0:04:21 > 0:04:27The Cutty Sark, a major tourist attraction.

0:04:27 > 0:04:29Based in Greenwich,

0:04:29 > 0:04:32it's one of the fastest sail-powered trading ships ever built.

0:04:56 > 0:05:00- Good morning. - ALL: Good morning, Lord Sugar.

0:05:00 > 0:05:04Well, we're standing under the famous Cutty Sark.

0:05:04 > 0:05:09This ship was constructed in the 19th century

0:05:09 > 0:05:15to race tea from China to London in record time.

0:05:15 > 0:05:20Now, this place has just had a £50 million revamp,

0:05:20 > 0:05:22and what I want you to do

0:05:22 > 0:05:28is to revamp the very traditional British afternoon tea.

0:05:28 > 0:05:33Your task is to create a themed afternoon tea experience

0:05:33 > 0:05:39and sell it to customers at one of Britain's greatest stately homes.

0:05:39 > 0:05:40The rules are very simple.

0:05:40 > 0:05:44The team that makes the most profit will win,

0:05:44 > 0:05:50and in the losing team, regretfully, one of you will be fired.

0:05:50 > 0:05:55David, you're going to be project manager of Team Platinum,

0:05:55 > 0:05:59and, Alice, you're going to be project manager of Team Odyssey.

0:05:59 > 0:06:02- OK, everything clear? - ALL: Yes, Lord Sugar.

0:06:02 > 0:06:04Well, good luck, and off you go.

0:06:07 > 0:06:10Afternoon tea.

0:06:11 > 0:06:16Pouring back into fashion across the country, cakes, sandwiches

0:06:16 > 0:06:18and a cuppa can be a nice little earner.

0:06:20 > 0:06:24But before they can cut themselves a slice of this market,

0:06:24 > 0:06:26both teams need a teatime theme.

0:06:28 > 0:06:31OK, then, team, I'm going to kick this off with themes.

0:06:31 > 0:06:36Down in the hold with her team, project manager Alice.

0:06:36 > 0:06:37Looking at where we're doing it,

0:06:37 > 0:06:41I think we should stick with British, and, like, target the tourists.

0:06:41 > 0:06:43People are in Britain for our heritage, and our history,

0:06:43 > 0:06:48and 1940s, so I think if we go for a vintage tea party...

0:06:48 > 0:06:51I don't know. Vintage sort of seems cool to me, but I'm 17.

0:06:51 > 0:06:56In a stately home, the people that go there, 70% of them are over 35.

0:06:56 > 0:07:00- Is vintage cool to them? - Do you think people over 35 don't like vintage?

0:07:00 > 0:07:04- I don't know, cos it's sort of their day, so...- Not over 35, it's not!

0:07:06 > 0:07:09So, does anyone have any names that are bursting into their head?

0:07:09 > 0:07:13Well, what's something that's famous for being British?

0:07:13 > 0:07:15Tea with Elizabeth.

0:07:15 > 0:07:17Tea with Lizzie! Who was...?

0:07:17 > 0:07:211940, was the Queen the Queen in 1940?

0:07:24 > 0:07:28Up on deck, taking charge, team captain David.

0:07:28 > 0:07:31We should give them a twist

0:07:31 > 0:07:35and something that could possibly excite them.

0:07:35 > 0:07:37At first, in my mind,

0:07:37 > 0:07:41- I had the Mad Hatter's tea party idea.- I quite like the idea of the Mad Hatter.

0:07:41 > 0:07:45So are we going to go for a high-end product, or cheap and fun?

0:07:45 > 0:07:49I think quality is a key issue, but we need to keep the cost down,

0:07:49 > 0:07:52cos it is a task that you win on profit.

0:07:52 > 0:07:55Why don't we go to the cash and carry for the tea

0:07:55 > 0:07:58- and just the supermarket for the sandwich fillings?- Yeah.

0:07:58 > 0:08:01The afternoon tea theme seems to be centred around buying

0:08:01 > 0:08:03quite cheap ingredients for the cake, very cheap tea.

0:08:03 > 0:08:07People want quality when they go to these stately homes, they want

0:08:07 > 0:08:10an experience, and I hope the food they're going to buy and make

0:08:10 > 0:08:12will live up to that experience.

0:08:14 > 0:08:20With a theme based on the 1940s, next for Alice, plan the research.

0:08:20 > 0:08:23All right, so what are the main points you want us to ask?

0:08:23 > 0:08:28You want to know what people think is inherently British.

0:08:28 > 0:08:31Do you mean food or landmarks or what?

0:08:31 > 0:08:34Drinks, food, things like that.

0:08:35 > 0:08:40I really can trust you guys. You've got your heads switched on.

0:08:40 > 0:08:42Would you like us to find out what our market will be?

0:08:42 > 0:08:45Yeah, and pricing. I think we can go high-end.

0:08:45 > 0:08:48As regards to working as a team, I know I don't need to say it,

0:08:48 > 0:08:52but I want to say, if we work together, we will nail this.

0:08:52 > 0:08:55'I think I definitely can take hold of strong personalities.'

0:08:55 > 0:08:57There have been a few spats the last couple of weeks,

0:08:57 > 0:09:02but everyone's really keen to get on and just crack on with this task.

0:09:03 > 0:09:0510am.

0:09:07 > 0:09:11Both teams split up - one half to taste some teas,

0:09:11 > 0:09:13the rest to test the market.

0:09:13 > 0:09:15Do you mind if I ask you a few quick questions?

0:09:15 > 0:09:18What I was thinking is, you know bright-coloured food and stuff,

0:09:18 > 0:09:21is that the kind of thing you would stay clear of

0:09:21 > 0:09:22or you would like to eat?

0:09:22 > 0:09:27- Oh, yes, I would like that.- You like bright-coloured food. Is that fine, not a problem?- No problem.

0:09:27 > 0:09:28OK. Cool. Great.

0:09:30 > 0:09:36Researching Alice's 1940s theme, Maria, Andrew and Navdeep.

0:09:36 > 0:09:40What shall we try to achieve from this market research?

0:09:40 > 0:09:41I think generally we know what to do,

0:09:41 > 0:09:44but I don't know if Alice really led us in that direction.

0:09:44 > 0:09:46She told us that she wanted...

0:09:46 > 0:09:49What questions did she tell us to ask?

0:09:53 > 0:09:57- I think we know how to ask questions.- Yeah.- We're not four.

0:10:03 > 0:10:07Hi, guys, can I borrow your time for a second?

0:10:07 > 0:10:09What would you say is iconically British?

0:10:09 > 0:10:12The red phone box, the red post-box.

0:10:12 > 0:10:16Right. So red's quite British. That's lovely.

0:10:16 > 0:10:21- How much would you expect to pay? - I wouldn't know.- You wouldn't know.

0:10:21 > 0:10:25- And what sandwich fillings would you be expecting? - I wouldn't be expecting anything.

0:10:25 > 0:10:29If you were going for a high-class afternoon tea,

0:10:29 > 0:10:33- what would you be expecting to pay? - £25 each.- £25, nice one.

0:10:33 > 0:10:37- How much would you expect to pay for a high-class afternoon tea?- I'd expect to pay £30.

0:10:37 > 0:10:41- What would you expect the price to be?- £5 maximum.

0:10:44 > 0:10:46Price-wise, what are you thinking?

0:10:46 > 0:10:50I've got a lot of tens and one 25 and one 30.

0:10:50 > 0:10:54- Depends on what people are there. - It also depends on what we're actually serving.

0:10:54 > 0:10:58I think the market research was a bit of a disorganised confusion.

0:10:58 > 0:11:00We didn't really have clear direction.

0:11:03 > 0:11:05Well done.

0:11:09 > 0:11:13For Patrick and Alice, something more civilised...

0:11:13 > 0:11:17- We're here for afternoon tea.- May I show you to your table?- Of course.

0:11:17 > 0:11:20..the way it's done at London's top tables.

0:11:23 > 0:11:27You get a range of teas, finger sandwiches,

0:11:27 > 0:11:31and then French pastries and specialist mini cakes.

0:11:31 > 0:11:35We start our afternoon tea with a lemon elderflower posset

0:11:35 > 0:11:39- with fresh strawberries.- Oh! - Thank you.

0:11:39 > 0:11:41All done? Perfect, perfect!

0:11:41 > 0:11:44I think this is the nicest thing I've ever tasted.

0:11:46 > 0:11:49Look at this asparagus as well.

0:11:49 > 0:11:54- That's quite nice, actually, with the brioche.- Isn't it? Mmm!

0:11:54 > 0:11:58I genuinely think this is really important cos this is what we want to try and aim for.

0:11:58 > 0:11:59Mmm.

0:11:59 > 0:12:03Alice has come here to see what an English afternoon tea is all about.

0:12:03 > 0:12:06I think she's slightly got carried away.

0:12:06 > 0:12:08Alice and Patrick are talking about quality,

0:12:08 > 0:12:14but the 1940s theme, that clashes with high-end.

0:12:14 > 0:12:17I don't know where they're pitching this extravaganza.

0:12:18 > 0:12:23Shall we phone Alice, let her know all the stuff we found out?

0:12:23 > 0:12:28Over here you can see there is a little bit more attached to it. MOBILE RINGS

0:12:28 > 0:12:30Sorry, that's our...

0:12:32 > 0:12:34- Sorry.- Sorry about this.

0:12:36 > 0:12:39- Just cancel it.- It's stopped.

0:12:39 > 0:12:44- They're not picking up.- Try again. Try again, try again.- Try again.

0:12:44 > 0:12:48- Sorry about that. - It's all right. No worries. OK.

0:12:48 > 0:12:50They didn't pick up.

0:12:50 > 0:12:52Oh, well.

0:12:52 > 0:12:56It's not like we have any deadlines to meet(!)

0:12:58 > 0:13:00Midday.

0:13:00 > 0:13:03Off to find cut-price fillings for their Mad Hatter tea,

0:13:03 > 0:13:06project manager David and Ashleigh.

0:13:06 > 0:13:10- See, I love jam and cheese sandwiches.- Jam and cheese?!

0:13:10 > 0:13:14Jam and cheese is really nice. It's like cheese and cranberry, but jam and cheese.

0:13:15 > 0:13:20So, right, First of all, we need to go and get the cucumbers.

0:13:20 > 0:13:23I think we need to discuss the sandwiches.

0:13:23 > 0:13:26If we do salmon and cucumber, ham, jam and cheese

0:13:26 > 0:13:30and then what about chocolate spread or banana and chocolate spread?

0:13:30 > 0:13:32- Um...yeah.- Yeah.

0:13:32 > 0:13:36Ham works out about £9.60.

0:13:36 > 0:13:4028 on cheese. 29p.

0:13:40 > 0:13:41Mixed fruit jam.

0:13:41 > 0:13:45David is quite influenced by what I say. It's good for me,

0:13:45 > 0:13:48but I think as a project manager he needs to be a bit firmer.

0:13:48 > 0:13:52- Are those the cheapest?- Yeah, they're a pound. They're 1.30.

0:13:52 > 0:13:55At home, I don't really do much of the grocery shopping.

0:13:55 > 0:13:56Ashleigh lives by herself,

0:13:56 > 0:14:01so she has experience of knowing how much we might need.

0:14:01 > 0:14:05It's great that she's guiding me on that.

0:14:05 > 0:14:08- I'm happy, are you happy?- Yeah. - What else do you want to get?

0:14:08 > 0:14:13You wanted lettuce. See, I thought we'd scrap the lettuce cos...

0:14:13 > 0:14:16Ash has been driving the recipes,

0:14:16 > 0:14:20driving the decisions on what fillings and how much to buy.

0:14:20 > 0:14:23David's just sort of going along with whatever she says.

0:14:25 > 0:14:29- Right, we've not organised a price per head.- Oh, yes.

0:14:29 > 0:14:34- Do we think 7.99 per person or do you want to go 6.99 per person?- The...

0:14:34 > 0:14:38Because other groups round the corner, I don't want to risk them being very cheap...

0:14:38 > 0:14:39Compared to us, yeah.

0:14:39 > 0:14:44- I'd go for 6.50, which is enough profit, I think.- Yeah.

0:14:45 > 0:14:50- £7, then, or 6.50? You make that decision.- Yeah.- 6.50 or £7?

0:14:50 > 0:14:54- I think 6.50 is a good price. - I think £7 cos...

0:14:54 > 0:14:58Yeah, well, that's totally understandable. If you think £7, fine.

0:15:03 > 0:15:06After a top-class tea...

0:15:06 > 0:15:09- Tell them how amazing our... - I don't think we should tell them how amazing...

0:15:09 > 0:15:12..time to switch on the phone.

0:15:12 > 0:15:14- Hello?- Hi.

0:15:14 > 0:15:19- Alice, we've been trying to call you.- It's OK. We've just got it.

0:15:19 > 0:15:20'Is everyone happy?'

0:15:20 > 0:15:23- No, not really, but...- Um... - Not hugely.

0:15:23 > 0:15:27Sorry, guys. We didn't really have much of a choice.

0:15:27 > 0:15:30We were doing our research. It would have been rude to pick up.

0:15:30 > 0:15:32It's a minor issue that we're going to get over.

0:15:32 > 0:15:34I'm not annoyed at you for this.

0:15:34 > 0:15:38- We're just going to go on, we're moving on.- OK, then.

0:15:38 > 0:15:40Great. See you later. Bye.

0:15:40 > 0:15:43'The fact that she didn't pick up the phone'

0:15:43 > 0:15:45after we'd done our market research, I don't know,

0:15:45 > 0:15:47she could have been busy, but it was very annoying

0:15:47 > 0:15:51because we'd been out doing that and we wanted to give her the results.

0:15:51 > 0:15:55That is lack of organisation and, to be quite frank, stupid.

0:15:55 > 0:15:572pm.

0:16:01 > 0:16:03A Central London bakery.

0:16:03 > 0:16:06- Ooh, I quite like that green. - That is quite a cool colour.

0:16:06 > 0:16:07Yeah, no, I like that.

0:16:07 > 0:16:11Whipping up cakes for the Mad Hatter, Steven and Lucy.

0:16:15 > 0:16:18- I just had a brainwave. - Go on.- Coloured scones.

0:16:18 > 0:16:21- That'd be a good idea. - What colours are you thinking?

0:16:21 > 0:16:23- I think green or pink. - Purple and black because...

0:16:23 > 0:16:26Oh, not black scones. No-one eats black food.

0:16:28 > 0:16:30Obviously, we've got a really fun, vibrant theme

0:16:30 > 0:16:33so we really need to reflect that in our cakes.

0:16:33 > 0:16:35I think the ideas we've come up with so far

0:16:35 > 0:16:37are really fun, vibrant, colourful.

0:16:37 > 0:16:39I think they're going to match the theme really well

0:16:39 > 0:16:41and I think people will really like them.

0:16:44 > 0:16:48Trying to match their wartime theme with peacetime luxury, Alice's team.

0:16:48 > 0:16:51- MOBILE RINGS Ooh.- Hi, Alice.

0:16:51 > 0:16:52'Hi!'

0:16:52 > 0:16:54We're just giving you a call

0:16:54 > 0:16:57as to what quality range you want with the cakes.

0:16:57 > 0:16:59We want to have a little twist,

0:16:59 > 0:17:03something that's going to interest them and ignite their imagination.

0:17:03 > 0:17:05Do you want it to be high-end or not high-end?

0:17:05 > 0:17:08Yeah, we want it to ooze class.

0:17:08 > 0:17:12- Ooze what?- Ooze class. - Ooze class, OK.

0:17:12 > 0:17:15I think we want to be innovative with our cakes, OK?

0:17:15 > 0:17:17'I want to emphasise this point now,'

0:17:17 > 0:17:21we need to stay very British, but I want a little something

0:17:21 > 0:17:25that's going to be different and capture people's imagination,

0:17:25 > 0:17:28'even if it's the way we decorate it or the way we present it, OK?'

0:17:28 > 0:17:31So don't be scared just to take a leap out of the box.

0:17:31 > 0:17:33- Er...- Yeah.

0:17:33 > 0:17:39Yeah. Cool, everyone's sorted now. Everyone gets it now, yeah?

0:17:39 > 0:17:41Yeah, it's OK. Have fun, guys and...

0:17:41 > 0:17:44- 'Cool, bye!'- Bye.- Bye.

0:17:46 > 0:17:49After their hotel high tea,

0:17:49 > 0:17:54a luxury tea retailer for Patrick and his team leader.

0:17:54 > 0:17:56- Hello, sir, my name's Alice. - Hello.- Hi.

0:17:56 > 0:17:58Would you like to taste some teas?

0:17:58 > 0:18:00That would be brilliant, thank you very much.

0:18:00 > 0:18:03At a South London baker, the rest of Alice's team

0:18:03 > 0:18:06get ready to create some fancies from the '40s.

0:18:06 > 0:18:07Welcome to the kitchen.

0:18:07 > 0:18:10If we did two sets of cupcakes and then one of them,

0:18:10 > 0:18:14like, the Earl Grey thing could be just like a large cake.

0:18:14 > 0:18:18We could put either the pearls or the edible glitter on top.

0:18:18 > 0:18:21Is edible glitter something that we think is vintage, 1940s?

0:18:21 > 0:18:24- No.- I think... We don't even know the menu.

0:18:26 > 0:18:30- I think we should give Alice a call. - Yeah, we need to, come on.- OK.

0:18:30 > 0:18:32- Do the teabags come in 20? - That's right.

0:18:32 > 0:18:34OK, so it'll need to be 140, then.

0:18:34 > 0:18:38MOBILE RINGS Just tell them we'll ring them back. I'll take it next time.

0:18:38 > 0:18:40- OK.- Sorry about that, sir.

0:18:40 > 0:18:43- 'Welcome to the O2 messaging service...'- Oh, my word.

0:18:43 > 0:18:47- We're just going to have to go ahead with it. - You know what? We're moving on.

0:18:52 > 0:18:56You can roll it on your palette.

0:19:01 > 0:19:03Take another sip.

0:19:05 > 0:19:10- Does this look red enough to be British or...?- It'll have to do.

0:19:10 > 0:19:13- Very interesting, thank you. - See you soon.

0:19:15 > 0:19:18- MOBILE RINGS - Oh.

0:19:19 > 0:19:20Hello?

0:19:20 > 0:19:22'Hi! Sorry about that.'

0:19:22 > 0:19:26OK, guys. To finalise the price of the tea...

0:19:26 > 0:19:32My instinct is going for about £12 per person and then concessions.

0:19:32 > 0:19:36- I think we should push it to around £16.- Yeah, do you want to do £16?

0:19:36 > 0:19:39- I don't think we want to be greedy. - Let's not be greedy here.

0:19:39 > 0:19:43Our market research said people were going to pay £25 for this.

0:19:43 > 0:19:46Meet in the middle with 15 and we're going low with concessions.

0:19:46 > 0:19:48- We'll go £8 concessions. - 'Why are we giving discounts?

0:19:48 > 0:19:50'Why do we need discounts?'

0:19:50 > 0:19:53If they're there with their families,

0:19:53 > 0:19:56- 'they'll bring their kids.' - It's £3, at the end of the day. - That's a lot of money!

0:19:56 > 0:19:58£3 will make a difference in the boardroom!

0:19:58 > 0:20:01No, that's my decision, £12 for concessions.

0:20:01 > 0:20:03No, Alice, you're not listening.

0:20:03 > 0:20:06Old people need to pay the same price.

0:20:06 > 0:20:08They're the main target customer.

0:20:08 > 0:20:10I don't know why you're disagreeing with us on that.

0:20:10 > 0:20:12That is the price I'm going with.

0:20:12 > 0:20:16I really do appreciate it, but it's my head on the line.

0:20:16 > 0:20:18Well, no, it's all of our heads on the line.

0:20:18 > 0:20:21I'll go for 16 and 13, and everyone's happy, OK?

0:20:21 > 0:20:24- 'OK, OK.'- OK, bye, guys.

0:20:24 > 0:20:27- Bye.- It's too much.

0:20:27 > 0:20:30We can change it later on in the day if it's not working.

0:20:30 > 0:20:34I'm not sure how much Alice has listened to our market research,

0:20:34 > 0:20:38and if there are problems with the price, it will be because of Alice.

0:20:38 > 0:20:41- Let's get out of here. Woo!- Ow.

0:20:41 > 0:20:45Cakes baked, sandwich fillings sourced.

0:20:45 > 0:20:48I'm so confident that Team Platinum is going to win tomorrow.

0:20:48 > 0:20:51Everything we've done today is correct, everything feels good

0:20:51 > 0:20:54and it's just a natural feeling that we're going to win.

0:20:54 > 0:20:55Tomorrow, teatime.

0:20:59 > 0:21:017am.

0:21:05 > 0:21:08Both teams head west.

0:21:10 > 0:21:12Destination...

0:21:13 > 0:21:15..Blenheim Palace.

0:21:15 > 0:21:16Flip me, this is posh.

0:21:16 > 0:21:18Built for the First Duke of Marlborough

0:21:18 > 0:21:21and birthplace of Winston Churchill...

0:21:21 > 0:21:23Someone lived here, could be us one day.

0:21:23 > 0:21:26..it pulls in over 10,000 tourists a week.

0:21:28 > 0:21:31This morning, there's time to prepare.

0:21:31 > 0:21:34This afternoon, tea must be served.

0:21:38 > 0:21:40For both teams, two tents apiece...

0:21:40 > 0:21:43Jackets off, and let's get cracking.

0:21:44 > 0:21:47..one to host their afternoon tea,

0:21:47 > 0:21:49the other to prepare food.

0:21:49 > 0:21:54And to help compete for trade, themed decorations

0:21:54 > 0:21:56and colourful costumes.

0:21:56 > 0:21:58- Oh, these are so cool! - You can have that one.

0:21:58 > 0:22:03To the north of the palace, the Mad Hatter's tea party.

0:22:04 > 0:22:08To the south, Alice's wartime tea parlour.

0:22:08 > 0:22:10- Are you all right there?- Yeah.

0:22:10 > 0:22:14OK, guys, so, basically, presentation is key, OK?

0:22:14 > 0:22:17So little things, like, as soon as someone's left,

0:22:17 > 0:22:19we clear the table and we get it re-laid out.

0:22:19 > 0:22:20Every time you walk past a table,

0:22:20 > 0:22:22make sure the tablecloth is tucked under.

0:22:22 > 0:22:26My strategy today is to take charge completely.

0:22:26 > 0:22:29Yesterday, it was very difficult to communicate.

0:22:29 > 0:22:31There may have been some issues on the sub team,

0:22:31 > 0:22:34but, at the end of the day, everything did get done.

0:22:34 > 0:22:38Five minutes to go before tea must be served.

0:22:38 > 0:22:39Have we started yet?

0:22:39 > 0:22:41Uniforms on...

0:22:41 > 0:22:43Oh, girls, you look fabulous!

0:22:43 > 0:22:45..and a final polish.

0:22:45 > 0:22:48People are going to have paid before they've even sat down to taste anything

0:22:48 > 0:22:50so I want it to look great.

0:22:55 > 0:22:562pm.

0:22:56 > 0:22:57Ready, girls?

0:22:57 > 0:23:02For Alice and her troops, the invasion begins.

0:23:02 > 0:23:06That is £26. Thank you very much. Have a nice day.

0:23:06 > 0:23:07Hello, how are you doing today?

0:23:07 > 0:23:11The teams have three hours to turn a profit.

0:23:11 > 0:23:14- Green tea, please, because I don't take milk.- Traditional...

0:23:14 > 0:23:16Traditional, all right, that's fine.

0:23:19 > 0:23:21- What tea do they want? - They want both kinds.

0:23:21 > 0:23:23For baking expert Andrew...

0:23:23 > 0:23:26- Take that for them.- Is that two people's?- That's two people.

0:23:26 > 0:23:29..controlling the kitchen is a piece of cake.

0:23:29 > 0:23:32Coming up for you soon, Patrick, be ready for it.

0:23:32 > 0:23:34That was seamless.

0:23:34 > 0:23:35OK, so that's £64, please.

0:23:40 > 0:23:42Everything's spotless, very neat, very tidy.

0:23:42 > 0:23:45The service is good at the minute, so we just need to keep it up.

0:23:47 > 0:23:51- Is anyone else waiting to order?- No.

0:23:51 > 0:23:54- Pretty much all the tables are full now.- Good, good.

0:23:54 > 0:23:56All the cakes have been made,

0:23:56 > 0:23:59the room's full, service is in full flow.

0:24:02 > 0:24:04Hi, hello, guys...

0:24:04 > 0:24:06Outside the other team's tent...

0:24:06 > 0:24:07My name's David.

0:24:07 > 0:24:08..potential customers.

0:24:08 > 0:24:11Inside, still mad as hatters.

0:24:11 > 0:24:13If you just start on some sandwiches,

0:24:13 > 0:24:16that would be helpful, cos there's a few people waiting outside.

0:24:16 > 0:24:19You get all the knives cos there needs to be knives

0:24:19 > 0:24:20and forks out and stuff.

0:24:20 > 0:24:23- I've done all that.- No, but not on all tables.- I haven't done knives.

0:24:23 > 0:24:25David, get people in.

0:24:25 > 0:24:27Get someone sitting down.

0:24:27 > 0:24:28OK.

0:24:28 > 0:24:33Today we are having a Mad Hatter's tea afternoon.

0:24:33 > 0:24:36We would love for you guys to come and join us

0:24:36 > 0:24:39and have a taste of what we have to offer.

0:24:42 > 0:24:45- We have an order. - Is this to serve two people?

0:24:45 > 0:24:48- No, it's one person.- It's for one person? We've got one person...

0:24:48 > 0:24:49No, we have two people.

0:24:49 > 0:24:52- I'll have some green tea, thanks. - Green tea. And for you?

0:24:52 > 0:24:54- I'll have some berry tea, please. - Berry tea.

0:24:54 > 0:24:56- We haven't ordered. - We haven't ordered yet.

0:24:56 > 0:24:58- You haven't ordered yet? - We haven't been asked yet.

0:24:58 > 0:25:02Before you get orders in, you need to come and tell us each time.

0:25:02 > 0:25:07Right, guys, listen. Green tea, berry tea, English tea. This is the orders.

0:25:07 > 0:25:11I know, but we're trying to do this. Can someone stay and do drinks?

0:25:11 > 0:25:14- Get the book and then write them down.- We've got a book?

0:25:14 > 0:25:17Erm, in the receipt book.

0:25:17 > 0:25:19It's chaotic because we haven't had any structure.

0:25:19 > 0:25:21What we should have done is, at the beginning,

0:25:21 > 0:25:23before rushing into it, had five minutes

0:25:23 > 0:25:24to decide who was doing what.

0:25:24 > 0:25:26Talk to David and he'll sort it out...

0:25:26 > 0:25:28David's not sorting anything out!

0:25:28 > 0:25:31I don't even know if David knows how to get dressed today!

0:25:31 > 0:25:32OK, Ashley, what do you want me to do?

0:25:32 > 0:25:36- Everyone knows what they're doing. - Nobody knows what they're doing!

0:25:38 > 0:25:41Your teas will be with you in two minutes.

0:25:41 > 0:25:44That's really, really nice, isn't it?

0:25:44 > 0:25:46I should have brought my camera.

0:25:46 > 0:25:51The rest of the customers stay hungry while the tables stay empty.

0:25:51 > 0:25:55- Erm, Lucy, can I have...? - No, write it down.- Yeah, sorry.

0:25:55 > 0:25:57You can't keep asking, David!

0:25:57 > 0:26:01Oh, my God, this is confusing. I've just forgotten what I've taken.

0:26:01 > 0:26:03Guys, you need to keep track of it.

0:26:03 > 0:26:05Inside the kitchen there are four candidates,

0:26:05 > 0:26:08all over each other, getting in each other's way.

0:26:08 > 0:26:10Inside the tent, there's no candidates.

0:26:10 > 0:26:13They really have to sort this out because in terms of service,

0:26:13 > 0:26:16it's no points at the moment.

0:26:17 > 0:26:21One hour gone, and in full swing, the 1940s tea parlour.

0:26:22 > 0:26:23Oh, thank you.

0:26:25 > 0:26:27Traditional English cakes with a bit of a twist,

0:26:27 > 0:26:30because we are in the 21st century, OK?

0:26:30 > 0:26:34But Alice's high prices are proving hard to swallow.

0:26:34 > 0:26:35That'll be £16.

0:26:35 > 0:26:38Is there any chance of a discount? That seems quite steep.

0:26:38 > 0:26:39No, not at the moment.

0:26:39 > 0:26:42- There you go, that's ten, five... - Thank you very much.

0:26:42 > 0:26:44That will be £32.

0:26:44 > 0:26:46Do we get champagne for that?

0:26:48 > 0:26:51It's going to work out a lot for the family at the moment

0:26:51 > 0:26:53so we're going to go away, have a think about it

0:26:53 > 0:26:55then decide if we're going to come back or not.

0:26:55 > 0:26:58What do you think about dropping prices or...?

0:26:58 > 0:27:01I don't think prices are putting anyone off.

0:27:01 > 0:27:05I don't think... Well, people aren't bothered with the prices, really.

0:27:05 > 0:27:07Are people seeing it and walking past

0:27:07 > 0:27:10or is anyone seeing the prices and walking away?

0:27:10 > 0:27:12A few people have, but I've been surprised

0:27:12 > 0:27:13at how easy the prices have gone down.

0:27:13 > 0:27:17- OK, let's keep it up.- Well done, guys. It's going well.- Thank you.

0:27:21 > 0:27:26At the Mad Hatter's tea party, finally, full tables.

0:27:26 > 0:27:29But empty plates and no service.

0:27:29 > 0:27:33Outside, the line gets longer.

0:27:33 > 0:27:35OK, guys, I had this idea, right,

0:27:35 > 0:27:38that because we're limited on space inside,

0:27:38 > 0:27:41so then we'll go chuck these on the floor

0:27:41 > 0:27:44- and then families can sit in five, six, whatever.- Like it.

0:27:44 > 0:27:46For Mad Hatter David, more space for yet more customers.

0:27:46 > 0:27:50This is for the blonde mum with the two kids at the front.

0:27:50 > 0:27:52There's people inside who have been

0:27:52 > 0:27:55inside from the start and we still haven't served them.

0:27:55 > 0:27:57The problem is, you were doing inside, I was doing outside.

0:27:57 > 0:27:59Well, it were your idea to do outside, David,

0:27:59 > 0:28:03- so you should have made Steven aware of that! - I didn't realise we had sections.

0:28:03 > 0:28:06- I didn't say that, but...- Exactly, so how am I meant to know that?

0:28:06 > 0:28:08'David, I think, is a confused leader.'

0:28:08 > 0:28:11I think he's nervous. I don't think people are listening to him.

0:28:11 > 0:28:15He's a little bit like a headless chicken running around.

0:28:15 > 0:28:18There isn't a strategy, there's no system in the kitchen,

0:28:18 > 0:28:19it's a bit of a mess, frankly.

0:28:22 > 0:28:25Going to start running out of plates, soon.

0:28:25 > 0:28:28This is why this picnic idea is, yeah, initially a good idea,

0:28:28 > 0:28:32but when we've only got facilities to serve 30, then it's not.

0:28:34 > 0:28:36We're out of cups, we're out of cutlery.

0:28:36 > 0:28:39You need to think about this when you're putting people outside,

0:28:39 > 0:28:41because we've got facilities for 30 people, and that's it.

0:28:41 > 0:28:43OK, it's fine. Erm...

0:28:43 > 0:28:46It's not fine, because people are going without cups and plates.

0:28:46 > 0:28:48You can't serve people in bowls.

0:28:48 > 0:28:51- 'All right?' - 'Er, yes, we need some cups.'

0:28:51 > 0:28:52At the moment, there's no cups

0:28:52 > 0:28:55but what I'm doing is, people are drinking out of these.

0:28:55 > 0:29:00- Is that OK with you?- That's fine. - OK, thanks. Two minutes.

0:29:02 > 0:29:06- Hi, guys, I'm so sorry for the wait. - That's OK.- Thank you.- Here you go.

0:29:06 > 0:29:08We've been waiting quite a long time now,

0:29:08 > 0:29:10is it going to take much longer?

0:29:10 > 0:29:13- This family's been waiting...- MY family have been waiting for ages.

0:29:13 > 0:29:15David, go and give them the food

0:29:15 > 0:29:17you've been waiting for for three years, go!

0:29:17 > 0:29:19That family has been there for over half an hour now.

0:29:19 > 0:29:21ALL TALK AT ONCE

0:29:21 > 0:29:24It's been half an hour and we haven't had so much as a cup of tea yet...

0:29:24 > 0:29:27- Oh, dear.- ..so I think we'll go to the cafe round the corner.

0:29:27 > 0:29:28Well, I'm sorry to hear that.

0:29:28 > 0:29:30SHE SIGHS

0:29:34 > 0:29:36One hour to go.

0:29:36 > 0:29:39Back in the 1940s, after the early invasion,

0:29:39 > 0:29:41no sign of a second wave.

0:29:41 > 0:29:47- Are you OK? Can I get you anything? - Cup of tea.- Good, OK. Thank you.

0:29:49 > 0:29:53- How many tables are empty? - About half of them, I'd say.

0:29:53 > 0:29:57Because you two are in uniform, I want you to go to the train station,

0:29:57 > 0:30:00give out some fliers, shout at people - not shout at them -

0:30:00 > 0:30:03but you want to advertise where we are, what we're doing.

0:30:03 > 0:30:05- Give them to everyone that you see.- Yeah.

0:30:06 > 0:30:10Do you know where this train station is? It's just round there, isn't it?

0:30:10 > 0:30:12I actually don't know.

0:30:15 > 0:30:18- Is it busy again?- We're half there.

0:30:18 > 0:30:20And we've got the rest of the afternoon to come.

0:30:20 > 0:30:21Down that way?

0:30:23 > 0:30:25Are we allowed to walk on the grass?

0:30:26 > 0:30:31People have had their lunch. They've gone for a nice long walk, they're going to come here

0:30:31 > 0:30:35at the end of their walk. We've been lucky so far in the fact that the weather has stayed off.

0:30:35 > 0:30:38Well, I don't think we need to worry about it.

0:30:38 > 0:30:42- Maria and Nav are already out there getting customers out.- Hmm.

0:30:42 > 0:30:45- What way?- Shall we run a bit?

0:30:45 > 0:30:47- Yeah.- Come on.

0:30:51 > 0:30:55Is this the cup without the saucer? ALL LAUGH

0:30:55 > 0:30:57Well, you know, it is the Mad Hatter's tea party.

0:30:57 > 0:30:58ALL MURMUR AGREEMENT

0:31:00 > 0:31:0245 minutes to go.

0:31:02 > 0:31:05Thanks very much. Have a great day. Thank you. See you soon. Bye-bye.

0:31:05 > 0:31:08At the Mad Hatter's tea party, sanity at last.

0:31:08 > 0:31:11That's brilliant, thank you very much. Have a good day.

0:31:12 > 0:31:13How was your tea?

0:31:13 > 0:31:17Pleasant little interlude, and we did enjoy it. It was good value.

0:31:17 > 0:31:20- Paying by cash or card? The exact amount?- The exact amount.- Cool.

0:31:20 > 0:31:23And I also thought the scene was fun, you know,

0:31:23 > 0:31:26- being served by a white rabbit.- Yes.

0:31:27 > 0:31:31Oh, I can smell...chocolate spread.

0:31:31 > 0:31:33Another pot of tea? That's brilliant.

0:31:33 > 0:31:35At first, things did get a bit haywire

0:31:35 > 0:31:38because we had too many people coming in, but at the moment

0:31:38 > 0:31:40things are very controlled, very relaxed

0:31:40 > 0:31:42and everyone is enjoying themselves.

0:31:43 > 0:31:48Hi, guys. Sorry for the wait. There you go.

0:31:49 > 0:31:5130 minutes left.

0:31:53 > 0:31:57For Navdeep and Maria, it's back to base without reinforcements...

0:31:57 > 0:32:01to find the 1940s tea parlour deserted.

0:32:01 > 0:32:04Time to mobilise the troops.

0:32:04 > 0:32:06Basically, final push now, we can slash prices.

0:32:06 > 0:32:09I want to go in for the kill now and charge £7.

0:32:09 > 0:32:13- Right, let's not waste time - just make a decision so we can get out selling.- I said £7.- OK, fine.

0:32:13 > 0:32:15- Go.- OK, come on.

0:32:15 > 0:32:17STIRRING MARTIAL MUSIC

0:32:17 > 0:32:21Hello, ladies. Can I introduce you to our afternoon tea parlour?

0:32:21 > 0:32:24And we've cut our price down to £7!

0:32:24 > 0:32:26We're on the south side of this building.

0:32:26 > 0:32:29It's all very healthy, very good food.

0:32:29 > 0:32:32I'd like to invite you to our afternoon tea parlour. No? OK.

0:32:32 > 0:32:35'It's not been as busy as we'd have hoped.'

0:32:35 > 0:32:36We need to get the crowds over there.

0:32:36 > 0:32:39Captured just before closing time, last-minute trade.

0:32:39 > 0:32:42Right, we've got two customers. This is Alice, she will seat you.

0:32:42 > 0:32:44Thank you very much.

0:32:45 > 0:32:47£7 from 16.

0:32:47 > 0:32:49Brilliant. Thank you very much.

0:32:49 > 0:32:51So that's £14, please.

0:32:52 > 0:32:545pm.

0:32:56 > 0:32:58Teatime over.

0:33:01 > 0:33:06The Mad Hatter theme went down fantastic, but I feel like David

0:33:06 > 0:33:09did let the team down and I think he'd probably admit that himself.

0:33:09 > 0:33:12I don't think that I've earned the respect of my team today,

0:33:12 > 0:33:15because they didn't understand how much pressure I was under.

0:33:17 > 0:33:21I'm not feeling too down, purely because we've got such a massive profit margin.

0:33:21 > 0:33:26- I'm so proud of the service that you guys offered today.- We've worked really well together as a team.

0:33:26 > 0:33:30We didn't even have any conflict, which is saying something from me!

0:33:30 > 0:33:31MARIA LAUGHS

0:33:31 > 0:33:34Right, let's wash up and go get some cakes.

0:33:34 > 0:33:37Yeah, we can eat the leftovers, come on.

0:33:37 > 0:33:39Tonight, the washing up.

0:33:39 > 0:33:43Tomorrow, hung out to dry in the boardroom.

0:34:16 > 0:34:17Good morning.

0:34:17 > 0:34:20ALL: Good morning, Lord Sugar.

0:34:21 > 0:34:27Now, David, I made you the project manager of Platinum.

0:34:27 > 0:34:31So perhaps you'd like to tell me how you got on.

0:34:31 > 0:34:34- We went with a Mad Hatter's theme. - Mad Hatter's theme?- Yep.

0:34:34 > 0:34:38- From Alice in Wonderland? - Yes, yeah. We felt that...

0:34:38 > 0:34:40Alice was in Odyssey, though.

0:34:40 > 0:34:43DAVID LAUGHS

0:34:43 > 0:34:46We felt that we wanted a new twist, something that would excite people.

0:34:46 > 0:34:48What price did you go with?

0:34:48 > 0:34:50David said £6, £7,

0:34:50 > 0:34:53and that was the first decision he'd made all day.

0:34:53 > 0:34:56I thought, "He's project manager," I didn't want to take that from him

0:34:56 > 0:35:00- because I'd debated everything else he'd said.- Did you agree with it?

0:35:00 > 0:35:03Well, I just said, "It's more than a 200% mark-up so it's up to you."

0:35:03 > 0:35:06How did you know it was more than a 200% mark-up?

0:35:06 > 0:35:08Because we knew how much we'd...

0:35:08 > 0:35:12So what had you bought, then? Let us go through what you bought.

0:35:12 > 0:35:15We went with salmon and cucumber, chocolate spread, cheese and jam.

0:35:15 > 0:35:17What? Cheese and jam?

0:35:17 > 0:35:20Are you sure you didn't get that wrong?

0:35:20 > 0:35:22- Cheese and ham, you mean? - No, cheese and jam.

0:35:22 > 0:35:25I would hate to think what your BLT was made up of,

0:35:25 > 0:35:27bacon and tuna...

0:35:27 > 0:35:30It's just like cheese and cranberry, but a little bit sweeter.

0:35:30 > 0:35:32What did you lot do?

0:35:32 > 0:35:36- In the afternoon, we baked the cakes. - You baked the cakes. So this is your lot here, is it?- Yeah.

0:35:36 > 0:35:40This was known as "a garden surprise" on the menu.

0:35:40 > 0:35:43- It's not bad. Not bad.- Thank you.

0:35:43 > 0:35:45Now, I spoke to Karren.

0:35:45 > 0:35:48I understand that, on the second day,

0:35:48 > 0:35:51the place was like disorganised chaos. Complete and utter chaos.

0:35:51 > 0:35:57It looked like a chimps' tea party, never mind a Mad Hatter's tea party.

0:35:57 > 0:35:59You were the project manager. Why?

0:35:59 > 0:36:01I have to admit that, at the beginning,

0:36:01 > 0:36:07we had around 40 people lined up, coming in, er...

0:36:07 > 0:36:10David's organisational skills were very poor yesterday.

0:36:10 > 0:36:13It got to the stage where me, Lucy and Steven stepped in

0:36:13 > 0:36:18and organised ourselves, and then we were telling David what to do

0:36:18 > 0:36:20because he was just running around like a headless chicken.

0:36:20 > 0:36:23- I think it all happened very quickly...- Did you lose it, then?

0:36:23 > 0:36:25- What...- You lost control?

0:36:25 > 0:36:28- We had so many people coming in at once...- I'm asking that question.

0:36:28 > 0:36:32Don't dodge the question. Did you lose control of the task?

0:36:32 > 0:36:36At...like...at a point, there was chaos in the kitchen and...

0:36:36 > 0:36:37There was no chaos in the kitchen,

0:36:37 > 0:36:40it was chaos in-between the kitchen and the tent.

0:36:40 > 0:36:42It wasn't the kitchen. I was fully prepared.

0:36:42 > 0:36:44The food was ready and waiting.

0:36:44 > 0:36:47Obviously, there's only so much I can do.

0:36:47 > 0:36:52- I was about to ask you whether he was a good team leader or not. - I think he started off quite well.

0:36:52 > 0:36:56David, you're supposed to be this charmer. You look like a bit of a damsel in distress here.

0:36:56 > 0:36:58I don't know if you read tea leaves,

0:36:58 > 0:37:00but it's not looking too good at the moment.

0:37:00 > 0:37:04- Alice...- Yes, Lord Sugar. - Tell me what happened.

0:37:04 > 0:37:08We decided we wanted to go for the 1940s theme,

0:37:08 > 0:37:11purely because we were in the birthplace of Churchill.

0:37:11 > 0:37:15You're talking about Churchill the politician, not Churchill the dog.

0:37:15 > 0:37:18We wanted to replace the rations with luxury products

0:37:18 > 0:37:20and a high-end quality tea.

0:37:20 > 0:37:22So you went for the quality end.

0:37:22 > 0:37:25You've heard this lot here - pile 'em high, sell 'em cheap.

0:37:25 > 0:37:27How's Alice as a project manager?

0:37:27 > 0:37:30I thought she was really good on the second day.

0:37:30 > 0:37:32I really do back that she was very good the second day.

0:37:32 > 0:37:35The first day, slightly disorganised and indecisive.

0:37:35 > 0:37:37But the second day, I felt she picked up.

0:37:37 > 0:37:40I was a bit nervous sending you out on this task, Maria,

0:37:40 > 0:37:42with all of these cups around, because until now

0:37:42 > 0:37:46- you've been a bit of a bull in a china shop, haven't you, really?- Well, I think...

0:37:46 > 0:37:48How was she? Any good?

0:37:48 > 0:37:50ALL: She was much better.

0:37:50 > 0:37:51So how much did you charge in the end?

0:37:51 > 0:37:55- We charged £16 for adults.- £16?! - £16, yes, Lord Sugar.

0:37:55 > 0:37:58You're supposed to be putting on a tea in the '40s during the Blitz

0:37:58 > 0:38:01not at the bloody Ritz!

0:38:01 > 0:38:04Yeah, there was a bit of negotiation on price.

0:38:04 > 0:38:05Who did the cakes, then?

0:38:05 > 0:38:09- The three of us did the cakes. - Right. These are them, then? What are these?

0:38:09 > 0:38:13- These are supposed to be your... - They were chocolate... - ..cupcakes, are they?

0:38:13 > 0:38:16- They were mini cakes.- Yeah.

0:38:16 > 0:38:20Well, one thing's for sure - Mr Kipling's got nothing to worry about.

0:38:20 > 0:38:25Well, I think it's time now to see how we got on.

0:38:25 > 0:38:30Nick, perhaps you would be kind enough to let me know how your team got on.

0:38:30 > 0:38:34Odyssey spent £284...

0:38:36 > 0:38:40..and their sales amounted to 375,

0:38:40 > 0:38:43which generated a profit of just under £91.

0:38:43 > 0:38:49Right, well, at least you made a profit. Karren, for Platinum?

0:38:49 > 0:38:51Well, Platinum spent £158.

0:38:51 > 0:38:55And you sold £474,

0:38:55 > 0:38:58making a profit of £316.

0:38:58 > 0:39:01And, David, you should say thank you very much to Ashleigh and Lucy.

0:39:01 > 0:39:05- Thank you very much. - You're welcome.- Wow!

0:39:05 > 0:39:07£158!

0:39:07 > 0:39:11And you sold £474 worth of stuff.

0:39:11 > 0:39:13Very, very good indeed.

0:39:13 > 0:39:16David, your team bailed you right out of trouble here.

0:39:16 > 0:39:17Right out of trouble.

0:39:17 > 0:39:20Everyone worked 110%.

0:39:20 > 0:39:23Well, you're going to have a very deserved treat.

0:39:23 > 0:39:26You put on an afternoon tea -

0:39:26 > 0:39:31you're going to go swimming with the sharks

0:39:31 > 0:39:34at a famous London aquarium -

0:39:34 > 0:39:37let's hope you're not the shark's tea. OK? So go and enjoy yourselves.

0:39:37 > 0:39:39Off you go. I'll see you on the next task.

0:39:48 > 0:39:51- My first treat!- I love aquariums!

0:39:55 > 0:39:58I've never known how this feels.

0:40:00 > 0:40:05Well, your next tea party's going to be at the loser's cafe.

0:40:07 > 0:40:10So you need to go off and have a chat amongst yourselves

0:40:10 > 0:40:14and we'll come back in here later on and we'll decide

0:40:14 > 0:40:20which one of you will be leaving the process, OK? Off you go.

0:40:20 > 0:40:22ALL: Thank you, Lord Sugar.

0:40:50 > 0:40:52David was a little bit lucky

0:40:52 > 0:40:54to be on this treat. I think we sort of saved him.

0:40:54 > 0:40:57'It was a shambles, basically.'

0:40:57 > 0:41:00'David definitely owes one to me and Lucy'

0:41:00 > 0:41:01for keeping him here.

0:41:03 > 0:41:05This is amazing!

0:41:05 > 0:41:08I never thought I'd be swimming with sharks, like, in my entire life.

0:41:08 > 0:41:10I'm so happy.

0:41:25 > 0:41:27I think there was confusion with the theme,

0:41:27 > 0:41:29because although we all agreed on 1940s vintage,

0:41:29 > 0:41:33we didn't know whether it was with a twist or staple, traditional.

0:41:33 > 0:41:37It was never... One thing I can say is our phone calls were never clear.

0:41:37 > 0:41:38'I would not like to be'

0:41:38 > 0:41:41in Alice's position right now. She has a very tough decision to make.

0:41:41 > 0:41:45One minute you were saying, "Stick to tradition, That's how we'll sell it."

0:41:45 > 0:41:48- And then...- It was together. I wanted them together.

0:41:48 > 0:41:52- So you wanted traditional with a twist?- I wanted your iconic stuff,

0:41:52 > 0:41:55with something that was going to grab their imagination.

0:41:55 > 0:41:58It's very hard to decide who to take back into the boardroom with me,

0:41:58 > 0:42:00purely because everyone put their hardest in.

0:42:00 > 0:42:03I think the other team were very, very lucky with their poor management.

0:42:13 > 0:42:16PHONE RINGS

0:42:16 > 0:42:19Can you send the candidates in, please?

0:42:19 > 0:42:20'Yes, Lord Sugar.'

0:42:44 > 0:42:47Well, I trust you had an...

0:42:47 > 0:42:50in-depth discussion amongst yourselves.

0:42:51 > 0:42:53I look at the other team

0:42:53 > 0:42:58and I see that they spent something like £70,

0:42:58 > 0:43:01compared to your £160

0:43:01 > 0:43:04on cakes and cake decoration,

0:43:04 > 0:43:06and, to be blunt about this,

0:43:06 > 0:43:09their cakes and their ideas leave yours standing.

0:43:09 > 0:43:12- You've got a lot of experience in kitchens, haven't you?- Yeah.

0:43:12 > 0:43:14You make desserts and you sell them in a pub

0:43:14 > 0:43:17where you work in the kitchen.

0:43:17 > 0:43:21- I mean, this is, like, right up your alley. - And I took charge of the kitchen.

0:43:21 > 0:43:23Why did you spend so much money on the stuff, then?

0:43:23 > 0:43:25Because we fit the brief that Alice gave us.

0:43:25 > 0:43:28I did stress from the beginning of the day

0:43:28 > 0:43:29that we wanted iconic British food

0:43:29 > 0:43:33that everyone from around the world would be able to recognise as British,

0:43:33 > 0:43:36but I wanted - and I did stress this throughout the day - a twist.

0:43:36 > 0:43:40- ALL TALK AT ONCE - This was another problem as well, Lord Sugar.

0:43:40 > 0:43:43Your entire team did not get that message - you did not express that clearly.

0:43:43 > 0:43:46One minute, you were going straight-down-the-line traditional,

0:43:46 > 0:43:48the next minute, traditional and quirky.

0:43:48 > 0:43:51- It was so wishy-washy.- I said, "Yes, we're staying traditional,

0:43:51 > 0:43:53"we're staying iconically British, but I want a twist."

0:43:53 > 0:43:55If it was seven quid, or ten quid,

0:43:55 > 0:43:58do you think you would have sold more?

0:43:58 > 0:43:59ALL: I don't think so.

0:43:59 > 0:44:02Why did you drop the price, at the end, then, to £7?

0:44:02 > 0:44:04Because the trade was very, very slow.

0:44:04 > 0:44:07There were very few people around. We just wanted people to...

0:44:07 > 0:44:10- Did anybody buy it at £7, in the end?- I think two more couples came in.

0:44:10 > 0:44:12But that contradicts what you just said there -

0:44:12 > 0:44:15- "No, I don't think the price would have changed anything."- Exactly.

0:44:15 > 0:44:19- Then you dropped it! - You dropped the price, maybe you dropped the price too late.

0:44:19 > 0:44:21Initially, I wasn't happy with the £16.

0:44:21 > 0:44:25We'd negotiated and found a middle ground. I wanted to go for a lower price.

0:44:25 > 0:44:28- From the start, you were saying, "Too high, too high."- Yeah.

0:44:28 > 0:44:31My impression, actually, was that Maria was very happy,

0:44:31 > 0:44:34and, indeed, pushing for a higher price.

0:44:34 > 0:44:37No, but, the problem was, at the end of the day, the other team's costs

0:44:37 > 0:44:40were lower, so they could afford to charge £7.

0:44:40 > 0:44:43We wouldn't have been able to afford to...

0:44:43 > 0:44:46I'm getting a picture now of what's gone on here.

0:44:46 > 0:44:51Navdeep, who do you think was responsible for the failure of this task?

0:44:51 > 0:44:55- There was a lack of communication on the first day.- There was a problem with phone calls.- A huge problem.

0:44:55 > 0:44:57- What was the huge problem? - To be honest,

0:44:57 > 0:45:01I felt like my sub-team was more trying to contact them than the other way round.

0:45:01 > 0:45:05- I really felt that we were just... - Let's clarify one thing.

0:45:05 > 0:45:09If you call your project manager and the project manager, maybe,

0:45:09 > 0:45:12is engrossed in a discussion with somebody,

0:45:12 > 0:45:16- it's understandable they turn the phone off. It's unprofessional. - That's fair enough.

0:45:16 > 0:45:18- But why didn't you call them back? - We called them back

0:45:18 > 0:45:21- as soon as we were outside the building.- The whole day... You weren't...

0:45:21 > 0:45:25The market research was the first thing that we did! We had a clear briefing...

0:45:25 > 0:45:29- But I'm not talking about... - You knew exactly what you were doing from the briefing.

0:45:29 > 0:45:33- I'm not going to shout over you. - So don't say the disorganisation was before that,

0:45:33 > 0:45:37- because that was the first thing we did in the morning.- I'm talking about the whole, entire day.

0:45:37 > 0:45:40We had to ring you, we had to ring you about prices...

0:45:40 > 0:45:44As I said, I mean... Look, the 1940s theme is one thing.

0:45:44 > 0:45:48If it was in the 1940s, I could understand why you can't communicate.

0:45:48 > 0:45:50This modern day and age, we've got mobile phones.

0:45:50 > 0:45:56You're dressed up in army uniform and RAF uniforms but you didn't have to use Morse code.

0:45:56 > 0:46:00- You could have used the phone. - I completely hold my hand up and say

0:46:00 > 0:46:03- the first day wasn't very organised. - It was confusion.

0:46:03 > 0:46:06Yeah, it was! On the second day, I completely learnt from it.

0:46:06 > 0:46:09There was far more organisation on the second day.

0:46:09 > 0:46:11It was more organised on the second day.

0:46:11 > 0:46:16Like David said, it's hard to organise the kitchen and make sure everything's outside's going well,

0:46:16 > 0:46:18all the front-of-house stuff. I learnt, in a day, to turn it round.

0:46:18 > 0:46:21- HE EXHALES - OK.

0:46:21 > 0:46:25Alice, I'd like you to think about which two people you'd like to bring back into this boardroom.

0:46:27 > 0:46:31I'm bringing back into the boardroom with me

0:46:31 > 0:46:33Maria and Nav.

0:46:33 > 0:46:37- Can I just clarify that? What's the justification for me, sorry? - Because...

0:46:37 > 0:46:39Shall we find out afterwards?

0:46:39 > 0:46:43- No, cos I really don't think this is fair, Lord Sugar. - Well, if you don't think it's fair,

0:46:43 > 0:46:47you're going to have ample opportunity to tell me why, OK?

0:46:47 > 0:46:49OK, that's fine.

0:46:49 > 0:46:52That's the purpose of coming back again, yeah?

0:46:52 > 0:46:55You two chaps go back to the house, OK?

0:46:55 > 0:46:59You three, go outside and I'll call you back in shortly.

0:46:59 > 0:47:02- Thank you, Lord Sugar. - Thanks, Lord Sugar.

0:47:12 > 0:47:14Good luck, guys.

0:47:21 > 0:47:23Maria's very feisty, isn't she?

0:47:23 > 0:47:26She'll have to speak up for herself when she comes back in here.

0:47:26 > 0:47:30I'm sure she'll have no problem doing that.

0:47:30 > 0:47:34I'm not sure what Alice will be able to pin on Navdeep, quite frankly.

0:47:34 > 0:47:38I wonder whether it's because they're young

0:47:38 > 0:47:42that they select who they're bringing back on personality as opposed to contribution.

0:47:42 > 0:47:45I hope not. I've always warned them that they mustn't bring people back

0:47:45 > 0:47:49on their personality, they've got to bring them back because of the particular task.

0:47:49 > 0:47:51When they come back in,

0:47:51 > 0:47:55I'll have to decide which one of them is going home.

0:47:56 > 0:47:59PHONE RINGS

0:47:59 > 0:48:02Can you send the three of them in, please? Thank you.

0:48:03 > 0:48:06Lord Sugar will see you now.

0:48:24 > 0:48:27Alice, can you explain why you've brought Maria back?

0:48:27 > 0:48:31I brought Maria back for this particular task purely because

0:48:31 > 0:48:34she was really, really pushing for higher prices. She's...

0:48:34 > 0:48:36My whole sub-team pushed for the higher prices.

0:48:36 > 0:48:40- How about letting her speak... - Sorry, Lord Sugar.

0:48:40 > 0:48:42- ..and then you can speak? - I apologise.

0:48:42 > 0:48:45That's a key example of what I'm saying.

0:48:45 > 0:48:48Me and Patrick were both very cautious about the prices,

0:48:48 > 0:48:51but Maria was insistent upon going higher.

0:48:51 > 0:48:55She sometimes... She's a lovely, lovely girl, but sometimes,

0:48:55 > 0:49:00when you come into the task with her, it's very hard to sometimes get through to her.

0:49:00 > 0:49:03It's very much one way when you're working with her.

0:49:03 > 0:49:06And I feel like, she thinks, in order to be a good business person,

0:49:06 > 0:49:09you have to be ruthless and put yourself out there the whole time.

0:49:09 > 0:49:13And, yes, you have to make hard decisions, and, yes, you have to follow your gut instinct,

0:49:13 > 0:49:16but that does not mean you make it difficult for everyone else.

0:49:16 > 0:49:19So the reason for bringing her back here is because she was holding out

0:49:19 > 0:49:22for even a higher price, is that what you're saying?

0:49:22 > 0:49:25Yes, and I don't feel like, on the day, front of house,

0:49:25 > 0:49:28she was as energetic or pushed the product as much as she could have.

0:49:28 > 0:49:31I don't really think you pushed the product enough.

0:49:31 > 0:49:33I REALLY pushed the product!

0:49:33 > 0:49:36I was organising. I was making sure that everything behind the scenes

0:49:36 > 0:49:38and front-of-house was running smoothly.

0:49:38 > 0:49:41Sorry, I need to calm down, because... Can I just breathe for a second?

0:49:41 > 0:49:45Because I know I'm actually going to get very angry here,

0:49:45 > 0:49:49because that is a load of rubbish. I really did push that product so much.

0:49:49 > 0:49:52I was behind it, from the eyes of every customer...

0:49:52 > 0:49:53What about in the eyes of Nick?

0:49:53 > 0:49:57Nick, did you feel that I wasn't pushing the product?

0:49:57 > 0:50:01I don't think that I was excited at your activity.

0:50:01 > 0:50:06- No?- You were wearing the suit but that was it.- OK, I get your point.

0:50:06 > 0:50:09We wore them and we wore them with confidence and we spoke to people.

0:50:09 > 0:50:12You weren't behind us at all times so you don't know what we said.

0:50:12 > 0:50:15Not at one point for the rest of the day did you call us back,

0:50:15 > 0:50:16did you reassess the situation

0:50:16 > 0:50:19and say, "Navdeep, Maria, you're not working hard enough.

0:50:19 > 0:50:22"You need to do more." That is what a project manager should do

0:50:22 > 0:50:25and it is ridiculous that in the boardroom is the first time

0:50:25 > 0:50:27I find out you think I didn't do enough.

0:50:27 > 0:50:29I don't think... I did not bring you back...

0:50:29 > 0:50:33It would be ridiculous for a project manager to say, "You're not doing enough." I brought you back...

0:50:33 > 0:50:36It'd be ridiculous to say, "You're not doing enough?"

0:50:36 > 0:50:40- That's a project manager's job! - No, no, no. I brought you back regularly to say,

0:50:40 > 0:50:42"You're doing well but we can do better.

0:50:42 > 0:50:45- "Come on, let's give it more energy." - How generalised is that?

0:50:45 > 0:50:49"Well done, girlies, now go out and do it again." That is not specific enough.

0:50:49 > 0:50:53Ladies, you know, screaming at the top of your voice...

0:50:53 > 0:50:57- Sorry. - ..is not really very professional.

0:50:57 > 0:51:01- Sorry.- Could you tell me what Navdeep is doing back here?

0:51:01 > 0:51:05Navdeep is back here because I don't think she's a businessman.

0:51:05 > 0:51:07I don't think she's got that killer instinct.

0:51:07 > 0:51:10I don't normally endorse what candidates say

0:51:10 > 0:51:13about other candidates, but she raises an interesting point.

0:51:13 > 0:51:19Clearly, in your application here, you make a lot of the fact

0:51:19 > 0:51:21that you are a good public speaker.

0:51:21 > 0:51:26I've come across people before that are great at speaking, great at presentations,

0:51:26 > 0:51:29but sometimes can't sell a box of matches.

0:51:29 > 0:51:31I suppose my question, really, is

0:51:31 > 0:51:35- whether you do have that business acumen.- I genuinely think I do.

0:51:35 > 0:51:37I would not have applied to this process

0:51:37 > 0:51:39if I did not think this was perfect for me.

0:51:39 > 0:51:43- You know, I want this so much and I think...- I'm sure everybody does.

0:51:43 > 0:51:46I know, but I think that I can go into business.

0:51:46 > 0:51:47I've done a lot of charity stuff,

0:51:47 > 0:51:49I've done a lot of public speaking, debating.

0:51:49 > 0:51:51There is more to me than that. I know that.

0:51:51 > 0:51:54I know that I have the potential to go so far

0:51:54 > 0:51:56and that is why I need this.

0:51:56 > 0:51:59Yeah. Yeah.

0:51:59 > 0:52:01- I think I've put...- Who should be fired for this task?- Alice.

0:52:01 > 0:52:03- Sorry?- Alice.

0:52:03 > 0:52:05- And the reason why?- OK, and this is not just based on this task.

0:52:05 > 0:52:07I've worked with her every week

0:52:07 > 0:52:11and I think that she is a little bit of a nodding dog.

0:52:11 > 0:52:14I think she sort of agrees with everything everyone says.

0:52:14 > 0:52:17She is very much, "Go, girlies, well done. Everything is great."

0:52:17 > 0:52:20And she just ignores the important things.

0:52:20 > 0:52:22Maria, why shouldn't I fire you?

0:52:22 > 0:52:24Because I am incredibly passionate

0:52:24 > 0:52:27and that is sometimes shown through my fiery attitude,

0:52:27 > 0:52:30but, you know what, Lord Sugar? Rome wasn't built in a day.

0:52:30 > 0:52:32You told me this time two weeks ago that I had to change

0:52:32 > 0:52:36- and I have adapted to that. And all this...- How have you adapted?

0:52:36 > 0:52:39I mean, you are as loud as you were in the first week.

0:52:39 > 0:52:43In this boardroom, but not on task, I wasn't. In the boardroom, I have to defend my interests.

0:52:43 > 0:52:48When you first posed the question to my whole team - did I adapt well?

0:52:48 > 0:52:51They said yes. And, to be honest with you, Lord Sugar,

0:52:51 > 0:52:55there's nothing - and I mean nothing - in my life that I want more than this.

0:52:55 > 0:53:00You know what? Sorry, Maria, I'm hearing a bubbly drone, right?

0:53:00 > 0:53:05I just want a very simple explanation as to why

0:53:05 > 0:53:08you should remain in this process.

0:53:08 > 0:53:11I, Lord Sugar, should remain in this process

0:53:11 > 0:53:14because the failure of this task was not down to me at all.

0:53:14 > 0:53:17- Who should be fired? - I think Alice should be fired.

0:53:17 > 0:53:19- Navdeep...- Alice. - ..who should be fired?

0:53:19 > 0:53:20- Alice?- Maria.

0:53:20 > 0:53:25Can you tell me what I did that actually led to the failure of this task?

0:53:25 > 0:53:27You went out and you didn't really...

0:53:27 > 0:53:30- you didn't inspire anyone to come in to see us.- But did you, really?

0:53:30 > 0:53:33- Cos we did never have a full tent. - I was making sure...

0:53:33 > 0:53:36Ladies, ladies, I think I've heard enough now.

0:53:38 > 0:53:44This task was to demonstrate one's organisational abilities, OK?

0:53:45 > 0:53:48It was also to try and bring out in people

0:53:48 > 0:53:51some kind of entrepreneurial spirit

0:53:51 > 0:53:53and whether they get the business plot.

0:53:53 > 0:53:58I don't think you did get the business plot here, Alice,

0:53:58 > 0:54:01to be perfectly frank.

0:54:01 > 0:54:05I think a lot of things ran away.

0:54:05 > 0:54:08On the other hand, Navdeep,

0:54:08 > 0:54:12you know, I'm sure you're a pretty smart girl,

0:54:12 > 0:54:16but I'm looking for an entrepreneur,

0:54:16 > 0:54:19a budding entrepreneur, really, not a debater.

0:54:22 > 0:54:28And you, Maria... Well, raising your voice,

0:54:28 > 0:54:32being aggressive, doesn't always get you what you want. Yeah?

0:54:32 > 0:54:34It doesn't work with me, OK?

0:54:34 > 0:54:37Just raising your voice and talking at 1,000 miles an hour,

0:54:37 > 0:54:40trying to intimidate somebody.

0:54:40 > 0:54:42It is very, very difficult for me

0:54:42 > 0:54:46to put up with something like that because I've got to make a decision.

0:54:46 > 0:54:48So I have decided...

0:54:50 > 0:54:53..and my decision is that...

0:54:58 > 0:55:02..due to the...

0:55:02 > 0:55:07poor business logic in this particular task,

0:55:07 > 0:55:11and the way it was conducted, it is, with regret,

0:55:11 > 0:55:13Alice, you're fired.

0:55:13 > 0:55:15Thank you so much for this opportunity, Lord Sugar.

0:55:15 > 0:55:18It's been a pleasure, Nick, Karren.

0:55:31 > 0:55:35This was a 1940s theme, it was supposed to be.

0:55:35 > 0:55:39Of course, you wouldn't know this but there was a very famous singer

0:55:39 > 0:55:45at the time called Vera Lynn and her famous song was We'll Meet Again.

0:55:45 > 0:55:47You two are lucky that we will meet again.

0:55:47 > 0:55:52But I'm telling you right now, and particularly you,

0:55:52 > 0:55:54I'll be keeping my eye on you, OK?

0:55:54 > 0:55:58Navdeep, I want to see that you've got some business nous about you.

0:55:58 > 0:56:02- Go back to the house. - BOTH: Thank you, Lord Sugar.

0:56:11 > 0:56:12Sock it to them.

0:56:15 > 0:56:16Keep in touch.

0:56:16 > 0:56:17Absolutely. Absolutely.

0:56:40 > 0:56:44The other two girls maybe don't have the entrepreneurial spirit within them,

0:56:44 > 0:56:47however, they believed in themselves a lot more than I did,

0:56:47 > 0:56:49and that is never, ever going to happen again.

0:56:57 > 0:56:59Alice will be coming back

0:56:59 > 0:57:01- because she hasn't been in the boardroom yet.- Who did...?

0:57:01 > 0:57:05- Neither has Nav. - Who do you want to come back?- Maria.

0:57:08 > 0:57:10SHRIEKING

0:57:10 > 0:57:12How are you?

0:57:12 > 0:57:14ALL SCREAM

0:57:14 > 0:57:19Oh, my God, it's so scary. Everyone is, like,

0:57:19 > 0:57:21arguing across the table.

0:57:21 > 0:57:23I thought she was going to jump on the table.

0:57:23 > 0:57:25But it's down to the final eight.

0:57:28 > 0:57:30Now just eight candidates remain

0:57:30 > 0:57:34in the fight to become Lord Sugar's Young Apprentice.

0:57:35 > 0:57:37Next time...

0:57:37 > 0:57:40Your task is to create a new kids' club.

0:57:40 > 0:57:43..it's child's play as teams go back to school.

0:57:43 > 0:57:45Hello, kids.

0:57:45 > 0:57:46There's no space for errors.

0:57:46 > 0:57:49I'd just like to look at the costs a bit more.

0:57:49 > 0:57:54I haven't calculated that out right now. Apologies.

0:57:54 > 0:57:56And when the head hears the results...

0:57:56 > 0:57:58Where was the business sense here?

0:57:58 > 0:58:00..someone gets expelled.

0:58:00 > 0:58:01You're fired.

0:58:22 > 0:58:25Subtitles by Red Bee Media Ltd