Pennod 3

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0:00:17 > 0:00:21- On such a fine day, it's a pleasure - being out in rural Wales.

0:00:21 > 0:00:24- But if something happened to you - up here...

0:00:24 > 0:00:27- ..it would be difficult - for help to arrive quickly.

0:00:28 > 0:00:30- But at a speed of 140mph...

0:00:30 > 0:00:34- ..Wales Air Ambulance - can reach an injured person...

0:00:35 > 0:00:38- ..within 20 minutes - of an emergency call...

0:00:38 > 0:00:40- ..and land - in the most remote places.

0:00:42 > 0:00:46- The service's helicopters can - be launched within three minutes...

0:00:46 > 0:00:50- ..from bases in Swansea, - Welshpool and Caernarfon.

0:00:50 > 0:00:52- For the past three months...

0:00:52 > 0:00:55- ..our cameras have been - with the paramedics...

0:00:55 > 0:00:57- ..as they respond to emergencies.

0:00:57 > 0:00:59- On tonight's programme...

0:01:01 > 0:01:06- ..the South Wales air ambulance - responds to an horrific injury.

0:01:06 > 0:01:10- To the right of me, - I could see the rest of his leg.

0:01:12 > 0:01:15- Bryn Terfel's support - gives the service a boost...

0:01:16 > 0:01:18- ..with a new helicopter - for Mid Wales.

0:01:19 > 0:01:22- It's so important for us - to be part of this...

0:01:22 > 0:01:25- ..to raise money - and to raise awareness.

0:01:26 > 0:01:30- While we're with the North Wales - crew, an emergency call comes in.

0:01:31 > 0:01:36- ..until 8.00pm. - I think that's the phone ringing.

0:01:36 > 0:01:38- Sorry!

0:01:40 > 0:01:43- It's January. In Caernarfon, - Helimed 61 is being prepped.

0:01:44 > 0:01:48- Every morning, the helicopter - is moved to the helipad...

0:01:48 > 0:01:51- ..ready to respond - to an emergency call.

0:01:52 > 0:01:54- Hello, Helimed.

0:01:54 > 0:01:56- Hello, Helimed.- - Thank you, Helimed 61.

0:01:56 > 0:01:58- Emergency call in Dwyran.

0:01:58 > 0:02:00- Emergency call in Dwyran.- - OK. Someone's fallen.

0:02:02 > 0:02:07- On duty are paramedics - Carl Hudson and Sam Williams...

0:02:07 > 0:02:09- ..with pilot Bob Kendall.

0:02:12 > 0:02:15- The crew heads for Dwyran - on Anglesey.

0:02:15 > 0:02:18- A builder needs medical attention.

0:02:22 > 0:02:26- Has he been found or did somebody - see him going? What's his name?

0:02:26 > 0:02:27- Harry?

0:02:29 > 0:02:34- Harry Williams was laying blocks - on an extension when he fell.

0:02:35 > 0:02:38- Sam is concerned - about a possible back injury.

0:02:39 > 0:02:43- Don't move too much. Where did you - come from? The top of this ladder?

0:02:46 > 0:02:51- 58-year-old male, fallen backwards - off a scaffold with a head injury.

0:02:52 > 0:02:56- Harry may have been knocked - unconscious after falling.

0:02:56 > 0:02:58- He could have suffered brain trauma.

0:02:59 > 0:03:02- Further tests are needed - in Ysbyty Gwynedd.

0:03:04 > 0:03:05- Harry.

0:03:05 > 0:03:06- Harry.- - I speak Welsh.

0:03:06 > 0:03:08- Welsh? Local?

0:03:10 > 0:03:13- We're going to place a collar - around your neck.

0:03:13 > 0:03:17- Then we'll lay you flat - on a spinal board.

0:03:17 > 0:03:19- It's just a precaution.

0:03:20 > 0:03:22- You had quite a fall.

0:03:22 > 0:03:23- Have you fallen before?

0:03:23 > 0:03:25- Have you fallen before?- - Yes.

0:03:25 > 0:03:27- Bounced every time, have you?

0:03:27 > 0:03:29- With any fall of this kind...

0:03:29 > 0:03:34- ..medics make sure the patient - doesn't move his neck or back.

0:03:34 > 0:03:39- If there is any spinal damage, - he could be paralysed.

0:03:39 > 0:03:42- Carl and Bob turn up - with the spinal board.

0:03:44 > 0:03:49- They must lay the builder on it and - reach Bangor as soon as possible.

0:03:50 > 0:03:51- Shuffle down on your backside.

0:03:51 > 0:03:53- Shuffle down on your backside.- - Nice and easy.

0:03:57 > 0:04:00- Nice and easy. - We won't slide you any more.

0:04:02 > 0:04:06- Last year, there were almost - 3,000 serious injuries...

0:04:06 > 0:04:08- ..on British building sites.

0:04:08 > 0:04:11- Many workers fell from a height.

0:04:13 > 0:04:15- OK, say one, two, three.

0:04:16 > 0:04:20- When we arrived, - our main concern was his spine.

0:04:20 > 0:04:24- That's why we placed a collar - around his neck...

0:04:24 > 0:04:27- ..and laid him on a spinal board.

0:04:29 > 0:04:32- Then we were concerned - about both his legs.

0:04:32 > 0:04:37- When people fall from a height, - they can shatter their leg bones.

0:04:38 > 0:04:39- There you go.

0:04:45 > 0:04:47- In a helicopter...

0:04:47 > 0:04:51- ..it's a short journey - from Dwyran to Ysbyty Gwynedd.

0:04:51 > 0:04:55- Harry is now talking sensibly - to the crew...

0:04:55 > 0:04:58- ..but he will still need - further tests.

0:04:59 > 0:05:03- Even though you've done - a good job of jumping...

0:05:03 > 0:05:06- ..you're lucky you didn't break - your ankles.

0:05:08 > 0:05:12- Because you had a bump on your head, - you were a little hazy.

0:05:12 > 0:05:16- It's best to have a check-up - and an X-ray.

0:05:23 > 0:05:29- 60,000 patients are admitted - to Casualty here every year.

0:05:29 > 0:05:31- Harry is the latest.

0:05:31 > 0:05:33- He has been a little confused.

0:05:33 > 0:05:37- He's not complaining of any neck - or shoulder pain.

0:05:37 > 0:05:40- 20-plus feet coming down - onto his feet.

0:05:40 > 0:05:42- Otherwise, no other injuries.

0:05:42 > 0:05:45- Are you sure you weren't - knocked out at all?

0:05:45 > 0:05:49- One or two reckoned I was out of it, - but I don't know.

0:05:49 > 0:05:52- With Harry - under the care of the doctors...

0:05:53 > 0:05:57- ..the North Wales crew - is free to attend another call.

0:05:57 > 0:06:00- Later, - we'll catch up with Harry again.

0:06:07 > 0:06:11- The Wales Air Ambulance helicopters - work every day of the year.

0:06:12 > 0:06:16- Our contributions - allow them to do their work.

0:06:17 > 0:06:19- It's the end of February.

0:06:19 > 0:06:23- The three helicopters - are together for an unique event...

0:06:23 > 0:06:25- ..at Gregynog Hall, Powys.

0:06:25 > 0:06:29- The EC-135 helicopters - for North and South Wales are new...

0:06:29 > 0:06:34- ..but Welshpool's Bolkow helicopter - was designed in the '60s.

0:06:36 > 0:06:38- Hello!

0:06:39 > 0:06:43- Today, the charity launches - an appeal for a new helicopter...

0:06:44 > 0:06:46- ..for the Welshpool crew.

0:06:46 > 0:06:50- They want one that's faster - with an additional seat...

0:06:50 > 0:06:54- ..which can also land - closer to the patient.

0:06:54 > 0:06:58- Mark James is one of the service's - founders and a trustee.

0:06:59 > 0:07:04- We're collecting money - to buy a new 135 for Welshpool.

0:07:04 > 0:07:07- The fleet will then be complete.

0:07:07 > 0:07:11- The charity must raise 5m a year - to keep the crews airborne.

0:07:12 > 0:07:15- To buy a new helicopter - for Welshpool...

0:07:15 > 0:07:18- ..they now have to raise 6m a year.

0:07:19 > 0:07:22- People raise funds on our behalf.

0:07:23 > 0:07:26- Rhys Meirion is doing - a sponsored walk in the summer...

0:07:27 > 0:07:30- ..walking from Swansea to Welshpool - and on to Caernarfon.

0:07:31 > 0:07:33- A lot of people - raise funds like this.

0:07:33 > 0:07:37- We also raise funds when people - buy goods from our shops...

0:07:37 > 0:07:40- ..and put their money - in the collection tins.

0:07:41 > 0:07:44- Bryn Terfel has supported - the charity for years.

0:07:44 > 0:07:49- He sponsors the Air Ambulance and - has recorded a song to raise money.

0:07:49 > 0:07:52- I'm originally from Gwynedd...

0:07:52 > 0:07:55- ..a mountainous area - with many back roads.

0:07:55 > 0:07:59- Anyone at any time - could need an air ambulance.

0:08:00 > 0:08:03- Another supporter - of the campaign in Gregynog...

0:08:03 > 0:08:05- ..is Simon Richardson.

0:08:05 > 0:08:10- He won two gold medals and one - silver in the last Paralympic Games.

0:08:10 > 0:08:14- Last August, - Simon sustained serious injuries...

0:08:15 > 0:08:18- ..when he was knocked off his bike - in a road accident.

0:08:18 > 0:08:21- The air ambulance flew him - to hospital.

0:08:21 > 0:08:25- From what I understand, - we had the land crews there.

0:08:25 > 0:08:27- The air ambulance came in.

0:08:27 > 0:08:31- They said, at the time, - I was very coherent. I was talking.

0:08:31 > 0:08:35- I was actually getting in the way - 'cos I was trying to be too helpful.

0:08:35 > 0:08:39- They took me off to hospital - and I deteriorated rapidly.

0:08:39 > 0:08:43- They had to ventilate me - and put me unconscious for 15 days.

0:08:43 > 0:08:48- He believes the speed - of the helicopter made a difference.

0:08:48 > 0:08:53- Even though he won't compete - in London, he hopes to cycle again.

0:08:54 > 0:08:58- Just train as hard as I can - when I can. Start racing in 2013.

0:08:59 > 0:09:03- If I have one or two years back - on the bike, I've done all I can.

0:09:03 > 0:09:06- Mark James is hopeful - about the future.

0:09:06 > 0:09:09- He's looking for a new challenge - for the charity.

0:09:09 > 0:09:14- The last piece in the jigsaw - is the 135 for Welshpool.

0:09:14 > 0:09:18- We'll then have a break - to see where we are.

0:09:18 > 0:09:23- Who knows? Night flying? - Another helicopter for transfers?

0:09:24 > 0:09:28- Bryn Terfel is ready to do anything - to support the service.

0:09:30 > 0:09:34- It's important for us all - to be part of something like this...

0:09:34 > 0:09:37- ..to raise money - and to raise awareness.

0:09:38 > 0:09:42- That crucial hour, - that golden hour...

0:09:42 > 0:09:47- ..is crucial for the staff - on this helicopter.

0:09:52 > 0:09:58- In Part Two, an industrial accident - causes a horrific injury.

0:09:58 > 0:10:04- That's the worst I've ever seen, - seeing someone lose a limb.

0:10:05 > 0:10:10- We're with the North Wales crew - as it responds to a heart attack.

0:10:11 > 0:10:11- .

0:10:17 > 0:10:17- Subtitles

0:10:17 > 0:10:19- Subtitles- - Subtitles

0:10:29 > 0:10:32- A road ambulance - can't reach everywhere.

0:10:33 > 0:10:37- But with the ability to land - on a road or a back garden...

0:10:37 > 0:10:41- ..this EC-135 helicopter can - land right next to the patient...

0:10:42 > 0:10:43- ..saving valuable time.

0:10:49 > 0:10:51- It's windy in Caernarfon.

0:10:51 > 0:10:54- The Helimed 61 crew - is being briefed about the weather.

0:10:54 > 0:10:56- Pilot Bob Kendall...

0:10:57 > 0:11:01- ..and paramedics Carl Hudson - and Ian Thomas are on duty.

0:11:01 > 0:11:04- Visibility overnight - scattered at 3,000 ft.

0:11:04 > 0:11:06- Temp and dew point, 9 and 4 degrees.

0:11:07 > 0:11:09- For their own personal safety...

0:11:09 > 0:11:12- ..they can't start the rotors - if the wind is too strong.

0:11:13 > 0:11:16- The helicopter has to - stay in the shed for now.

0:11:16 > 0:11:18- It's very windy outside.

0:11:19 > 0:11:23- As the day progresses, - the winds should subside.

0:11:23 > 0:11:28- By 10 o'clock, we hope - to take the helicopter out.

0:11:28 > 0:11:33- The crew has the same equipment - as the ambulance service.

0:11:33 > 0:11:35- They check the equipment daily.

0:11:36 > 0:11:39- They check that the paperwork - is all there...

0:11:39 > 0:11:44- ..the blood pressure, - sugar level and temperature kits.

0:11:44 > 0:11:48- The crew also carries a lot - of medication to treat patients.

0:11:49 > 0:11:51- Morphine can be used - as a pain reliever.

0:11:51 > 0:11:56- If someone's in pain, - and falls within the guidelines...

0:11:56 > 0:11:58- ..we can use it.

0:11:58 > 0:12:00- It's a powerful drug.

0:12:01 > 0:12:04- It's kept under lock and key - in the helicopter.

0:12:04 > 0:12:07- Every day, they record how much - of the drug has been used...

0:12:08 > 0:12:10- ..and how much is left over.

0:12:11 > 0:12:13- Four.

0:12:15 > 0:12:20- Five paramedics and two pilots - work shifts in Caernarfon.

0:12:21 > 0:12:24- During the week, - we work 10-hour shifts.

0:12:24 > 0:12:27- 8.00am until 6.00pm - during the winter.

0:12:27 > 0:12:30- 9.00am until 7.00pm - during the summer.

0:12:30 > 0:12:33- On the weekends, - we work from 8.00am until 8.00pm.

0:12:34 > 0:12:36- I think that's the phone ringing.

0:12:36 > 0:12:38- Sorry.

0:12:50 > 0:12:53- Hello, it's Carl.

0:12:53 > 0:12:55- Yeah, we'll give it a go.

0:12:56 > 0:13:01- An elderly woman has had a heart - attack and needs emergency help.

0:13:01 > 0:13:04- As Bob and Ian - pull the helicopter out...

0:13:04 > 0:13:07- ..Carl plots out the journey.

0:13:08 > 0:13:10- It's in a GP surgery in Penygroes.

0:13:11 > 0:13:14- It's a person in cardiac arrest - within the surgery.

0:13:15 > 0:13:18- Within minutes, - they're ready to leave.

0:13:19 > 0:13:23- With the wind speed having dropped, - Bob can start the engines.

0:13:32 > 0:13:35- Helimed 62 stand down. - Thanks very much.

0:13:37 > 0:13:42- Just before take-off, stand down is - the command from the control room.

0:13:42 > 0:13:46- There's no need for the helicopter - or paramedics in Penygroes.

0:13:46 > 0:13:50- Yes. The doctor on scene - stood us down.

0:13:50 > 0:13:52- Can I have the details?

0:13:59 > 0:14:02- We made the effort - to get the helicopter out.

0:14:02 > 0:14:06- When the helicopter - was on the helipad...

0:14:06 > 0:14:11- ..and the engine had been started, - we were stood down by control...

0:14:11 > 0:14:16- ..because the doctor in the surgery - in Penygroes said it was too late.

0:14:16 > 0:14:18- The lady had passed away.

0:14:24 > 0:14:30- The air ambulance helicopter - can travel at a speed of 140mph...

0:14:30 > 0:14:33- ..with a pilot - and two paramedics on board.

0:14:33 > 0:14:39- It can fly from Aberystwyth - to Swansea in just 20 minutes.

0:14:45 > 0:14:50- One man who is grateful - for this speed is Andrew Wright.

0:14:54 > 0:14:57- Two years ago, - he lost his leg in an explosion...

0:14:58 > 0:15:02- ..but the situation - could have been far worse.

0:15:07 > 0:15:09- 29 March, 2010.

0:15:09 > 0:15:11- Andrew Wright is in work...

0:15:11 > 0:15:14- ..at Brynmenyn Industrial Estate, - Bridgend.

0:15:15 > 0:15:20- He works for a company that provides - gas for beer in public houses.

0:15:20 > 0:15:24- At 6.30pm, - Andrew's about to finish work.

0:15:24 > 0:15:27- He has one more cylinder to fill.

0:15:27 > 0:15:30- There's a problem with the valve.

0:15:30 > 0:15:32- Suddenly, there's an explosion.

0:15:38 > 0:15:40- Andrew's been seriously injured.

0:15:42 > 0:15:45- He needs an ambulance at once.

0:15:45 > 0:15:51- A fire engine is also en route. - Tristan Bowen is on board.

0:15:52 > 0:15:55- I didn't know - what kind of explosion it was.

0:15:55 > 0:15:59- Was it a chemical explosion? - Was there a fire?

0:15:59 > 0:16:01- Were any machines on fire?

0:16:03 > 0:16:05- As the firemen neared the scene...

0:16:05 > 0:16:10- ..more information filtered through - about Andrew's injuries.

0:16:10 > 0:16:13- We had another message - over the radio.

0:16:13 > 0:16:18- We heard that one man had sustained - serious injuries in the explosion.

0:16:19 > 0:16:22- The fire brigade crew - was one of the first to reach...

0:16:23 > 0:16:24- ..the industrial estate.

0:16:24 > 0:16:29- We reached the building and - as we walked around the corner...

0:16:30 > 0:16:32- ..we saw one man lying - on the ground...

0:16:33 > 0:16:35- ..with a pool of blood around him.

0:16:38 > 0:16:40- As I approached him...

0:16:40 > 0:16:46- ..I noticed that the lower part - of his leg was missing.

0:16:49 > 0:16:51- To my right, to my surprise...

0:16:51 > 0:16:56- ..I saw his lower leg - on the other side of the building.

0:17:01 > 0:17:05- Rhodri Thomas was driving - the quick response ambulance car.

0:17:05 > 0:17:08- He was one of the first paramedics - to reach the scene.

0:17:08 > 0:17:12- When I arrived on scene, - I was faced with a gentleman...

0:17:13 > 0:17:14- ..who was in severe shock.

0:17:15 > 0:17:17- It was what we call Stage 4 shock.

0:17:17 > 0:17:20- Andrew had lost his lower left leg.

0:17:20 > 0:17:24- With a 12-inch gash in his - right leg, he was bleeding heavily.

0:17:25 > 0:17:28- The crews stabilized him - as quickly as possible...

0:17:28 > 0:17:30- ..but he was in a serious condition.

0:17:31 > 0:17:35- It's the first time I've seen death - in somebody's eyes.

0:17:35 > 0:17:37- He thought he was going to die.

0:17:37 > 0:17:39- The fear in his face - will stay with me.

0:17:40 > 0:17:43- Blood was pouring from the gash - in his right leg.

0:17:44 > 0:17:46- He was in danger - of bleeding to death.

0:17:48 > 0:17:54- The ambulance was busy trying - to stem the blood flow.

0:17:55 > 0:17:58- At the time, our responsibility...

0:17:58 > 0:18:02- ..was making sure - the environment was safe for us...

0:18:02 > 0:18:07- ..for the paramedics, the police - and the man lying on the ground.

0:18:08 > 0:18:11- He had to be transferred - to the hospital quickly.

0:18:12 > 0:18:14- The air ambulance was dispatched.

0:18:14 > 0:18:20- Grant Elgar, Phil Thomas - and Gareth Williams were on duty.

0:18:22 > 0:18:25- There was a report of somebody - with a traumatic amputation.

0:18:26 > 0:18:29- It was obviously - a life-threatening call.

0:18:29 > 0:18:34- We started the helicopter - and made our way towards Bridgend.

0:18:34 > 0:18:39- Daylight was quickly fading - and the weather was poor...

0:18:39 > 0:18:43- ..but the Helimed 57 crew knew - a man's life hung in the balance.

0:18:44 > 0:18:46- They had to reach him.

0:18:47 > 0:18:51- Thank goodness that Wales - Air Ambulance managed to lift...

0:18:51 > 0:18:53- ..in very bad weather.

0:18:53 > 0:18:56- I was very surprised they got to me.

0:18:58 > 0:19:02- With the assistance - of the air ambulance paramedics...

0:19:02 > 0:19:04- ..Andrew was prepped - for the journey.

0:19:05 > 0:19:07- Despite losing his lower left leg...

0:19:08 > 0:19:11- ..it wasn't bleeding - as much as his right leg.

0:19:11 > 0:19:15- According to trauma specialist - Dr Alwyn Jones...

0:19:15 > 0:19:18- ..the body responds - to losing the leg.

0:19:19 > 0:19:23- When the artery breaks in half, - it usually goes into a spasm.

0:19:23 > 0:19:25- It stops the flow of blood.

0:19:26 > 0:19:29- It's incredible - how much blood the body can lose.

0:19:29 > 0:19:34- Andrew had lost almost half - his blood supply of five litres.

0:19:36 > 0:19:39- The human body - has five litres of blood.

0:19:39 > 0:19:45- You can lose up to two litres, - about 40% of the blood volume...

0:19:45 > 0:19:49- ..before you get close to death.

0:19:49 > 0:19:54- Paramedic Gareth Williams contacted - Morriston Hospital trauma team...

0:19:54 > 0:19:59- ..to make sure they could - admit Andrew on their arrival.

0:19:59 > 0:20:04- The obvious thing that was needed - was surgical intervention...

0:20:04 > 0:20:07- ..which Morriston Hospital - are able to do.

0:20:07 > 0:20:11- For the fireman who witnessed - these dramatic events...

0:20:11 > 0:20:15- ..this was the most horrific - accident he had ever seen.

0:20:17 > 0:20:20- Personally, - that's the worst I've ever seen...

0:20:21 > 0:20:24- ..seeing someone - lose part of a limb.

0:20:25 > 0:20:29- It's two years since the explosion.

0:20:29 > 0:20:32- Andrew's still trying - to rebuild his life...

0:20:33 > 0:20:38- ..but the moment when he lost - his leg is still fresh in his mind.

0:20:39 > 0:20:41- By the time I looked down, - my leg was off.

0:20:45 > 0:20:48- When I looked up, my leg was - standing there in my work boots.

0:20:50 > 0:20:54- The emergency services - and the air ambulance...

0:20:54 > 0:20:58- ..made sure Andrew reached Morriston - hospital quickly...

0:20:59 > 0:21:01- ..before he bled to death.

0:21:01 > 0:21:05- 35 minutes later, - they had me in Morriston Hospital...

0:21:07 > 0:21:10- ..which, I believe...

0:21:10 > 0:21:12- ..saved my life.

0:21:17 > 0:21:22- Had Helimed 57's crew not decided - to fly through poor weather...

0:21:23 > 0:21:25- ..Andrew wouldn't be here today.

0:21:25 > 0:21:28- Recently, - he visited the Swansea base...

0:21:28 > 0:21:33- ..to meet pilot Grant Elgar, - the man who flew him to Morriston.

0:21:33 > 0:21:35- How are you? Are you keeping well?

0:21:35 > 0:21:36- How are you? Are you keeping well?- - Yeah, excellent.

0:21:37 > 0:21:41- Thank to the crew's efforts, - Andrew is hopeful about the future.

0:21:45 > 0:21:48- I'm coping because I've got to cope.

0:21:48 > 0:21:51- I'm getting there, day by day.

0:21:56 > 0:22:01- In December, Harry Williams - fell from scaffolding in Dwyran.

0:22:01 > 0:22:05- He was rushed to Ysbyty Gwynedd - by the North Wales air ambulance.

0:22:06 > 0:22:11- Despite initial fears of brain - damage, his tests returned clear.

0:22:11 > 0:22:16- While I was working, - this plank slipped down the frame.

0:22:17 > 0:22:21- This section collapsed and I was - thrown off the scaffolding.

0:22:23 > 0:22:27- When I realized I was falling...

0:22:27 > 0:22:29- ..I had plenty of time - to jump onto here.

0:22:30 > 0:22:32- When I landed on the ground...

0:22:32 > 0:22:35- ..I fell forward - and hit my head on the concrete.

0:22:37 > 0:22:39- Harry was unconscious - for a few minutes.

0:22:40 > 0:22:44- He admits he was lucky - not to sustain any permanent damage.

0:22:46 > 0:22:48- It was a shock, - more than anything else.

0:22:49 > 0:22:52- I injured my wrist and ankle.

0:22:53 > 0:22:59- The doctor was surprised - I hadn't broken any bones.

0:23:00 > 0:23:03- Fortunately, I didn't.

0:23:04 > 0:23:09- The air ambulance has been saving - lives in Wales for over 11 years.

0:23:10 > 0:23:15- Harry Williams is one of the latest - to thank them for their hard work.

0:23:15 > 0:23:19- It could have taken 30 minutes - for a road ambulance...

0:23:20 > 0:23:22- ..to reach Ysbyty Gwynedd.

0:23:22 > 0:23:25- The helicopter was there - in two or three minutes.

0:23:25 > 0:23:28- It can be the difference - between life and death.

0:23:54 > 0:23:56- S4C Subtitles by Adnod Cyf.

0:23:56 > 0:23:57- .